Key Responsibilities
Provide day-to-day administrative support to the Health & Safety Team.
Monitor and manage the shared team inbox, responding to straightforward enquiries and directing others to the appropriate person.
Answer telephone calls and take accurate messages.
Prepare, scan, photocopy, file and archive documents.
Maintain accurate electronic and paper filing systems.
Organise meetings, prepare agendas and take accurate notes or minutes as required. • Distribute meeting documentation and maintain records of actions.
Enter accident, incident and near miss information onto PCC's reporting system.
Update health and safety records, spreadsheets and databases accurately.
Assist with maintaining records of risk assessments, inspections and other health and safety documentation.
Identify issues and escalate problems to the Health & Safety Team when beyond remit.
Support the Health & Safety Team in maintaining records relating to inspections, audits, risk assessments and training.
Ensure documents are stored correctly and are easy to retrieve. - Official –
Comply with PCC's policies, procedures and health and safety requirements at all times.
Undertake other reasonable duties as and when required by PCC.
Attend and actively participate in all apprenticeship training sessions and reviews.
Complete apprenticeship coursework, assignments and assessments within required timescales.
Use learning gained through the apprenticeship to support the work of the Health & Safety Team.
Maintain confidentiality and handle sensitive information in accordance with GDPR and council requirements.
Assist in maintaining records of health and safety training and support the administration of training bookings where required.
Training:You will be undertaking the Level 2 Administration Assistant Apprenticeship Standard and fully supported by HTP Apprenticeship College.You will be developing Knowledge, Skills, and Behaviours in the following areas:
Role and Responsibilities
Your Organisation
Working Safely
Industry Regulations
Communication
Continuous Professional Development
Software Packages
Information and Data
Diversity, Equity and Inclusion
Time Management
Sector Landscape, Social Responsibility and Sustainability
As part of the off-the-job training, you will have monthly visits in the workplace from your HTP Apprenticeship Coach, complete a portfolio of evidence, and have time to study independently, undertake research and write assignments.Throughout your Apprenticeship you will work alongside your Apprenticeship Coach to develop the knowledge, skills and behaviours you need to meet the requirements of the Standard developing a portfolio of evidence. To ensure you are making progress your Coach will provide continuous assessment and provide you with regular feedback. On completion of your formal training, you will demonstrate what you have learnt through question and answer or a project.Training Outcome:This is a fixed-term apprenticeship contract but support will be given to find a substantive position within the Council.Employer Description:The Health and Safety Team is responsible for supporting a wide range of services which all work together to deliver the City Council's vision. They are responsible for supporting council services to ensure the health, safety and wellbeing of those affected by the Council's activities, including councillors, employees, visitors, contractors and members of the public.Working Hours :Monday - Friday, typically 08.00 - 16.00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Conventional and CNC machining training through complex hydraulic assembly
Automation
Robotics and design
General engineering duties within a busy work environment
Turning, milling
Fitting
Grinding
All the disciplines of precision tool making
Working in a variety of sectors such as nuclear, automotive, aerospace and medical
Training:An apprenticeship includes regular training with acollege or other training organisation. Off-the-job training will follow the time allocations outlined in the Occupational Standard.
This Apprenticeship requires 2 days per week at college in the first year (Term Time only), then onto 1 day per week.
Tamworth Campus.Training Outcome:Potential permanent contract on the successful completion of apprenticeship.Employer Description:Brown and Holmes specialises in the design andmanufacture of superior quality workholdingsolutions, producing 3D printed prototypes anddelivering both precision machining and sub-contractmachining solutions. Founded in 1939, when twodraughtsmen from Coventry went into businesstogether, we are now celebrating over 80 years inbusiness and are based across two sites inTamworth, UK. Our first site on Apollo Park containsa wide range of traditional machinery from whichoffer high quality workholding, automation,mechanical handling and precision machiningservices. Our capacity list includes 5 axis machines,CNC machines, horizontals, verticals, EDMs andlathes. We work in a wide range of materialsincluding aluminium, mild steel and titanium. Thesecond site, on Anders has a robot demonstrationarea, a dedicated assembly, test and inspectionfacility plus equipment to provide specialist 10 tonnelifting capabilities. It also houses our ownApprenticeship training centre and 3D printers. 3Dprinted prototypes can also made in differentmaterials including carbon fibre, polyurethane,thermoplastics, acrylics and polymers. Brown andHolmes also has a range of internationally renownedproducts that offer complementary technology to ourworkholding, handling and automation solutions.These include Techman robots, Swisschucksprecision power chucks, Fresmak ARNOLD highpressure vices and MistBuster mist and smokeextraction units. We supply our solutions andproducts to many different sectors includingcompanies from automotive, aerospace, powergeneration, nuclear, defence construction, medical,pharmaceutical and machine tool industries. Wehave a wide range of end users and sub-contractorswho are based nationally within the UK and Irelandin addition to our exports across Asia, the MiddleEast, Europe, Africa and America. A great deal of oursuccess can be attributed to our commitment totraining. Many employees have been with thecompany since starting work and we train newapprentices every year in our own ApprenticeshipSchool. Brown and Holmes is registered toISO9001:2015, AS9100D, ISO14001:2015,ISO45001 and granted F4N by the NAMRC. We arecommitted to continual improvement and thedevelopment of best-practice solutions for ourcustomers. We are also proud to be a partner in theManufacturing Technology Centre (MTC) and we areworking with them to bridge the gap betweenuniversity-based research and the development ofinnovative manufacturing solutions.Working Hours :Monday - Thursday, 7.15am - 4.15pm, 30 minute lunch.
Friday, 7.15am - 12.15pm, no lunch.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Logical,Team working,Creative,Initiative,Patience....Read more...
The Service department is vital to the success of our business. From right first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty. Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties will include:
Use of diagnostic equipment to identify vehicle faults.
Testing of parts and systems to ensure correct working.
Following checklists to ensure all critical parts of vehicles are examined.
Carrying out bumper to bumper overview, service, and inspection.
Maintenance of electronic systems including on- board entertainment systems.
Completion of legible and accurate paperwork for the customers and centres records
Maintenance of a clean and tidy work environment.
You will have the opportunity to work with a wide range of products including traditional, hybrid and electronic engines. From heritage vehicles to leading edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician/Mechanic.
Our ideal candidate will be able to demonstrate skills in logic and problem solving. You should be someone who pays attention to detail and is committed to completing this apprenticeship programme. We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer service
Interest in vehicle engineering
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship. Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre. Successful applicants must be prepared to travel to the Volvo Training and Development Centre, in Daventry, to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals. In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volvo Training and Development Centre. This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications. On successful completion of the apprenticeship programme, you will receive the following: Level 2 Apprenticeship Standard in Autocare Technician Certificate in Automotive Refrigerant Handling Level 2 qualification for safe isolation of electric and hybrid vehicles Progression towards Level 3 apprenticeship standard in Light Vehicle Maintenance and Repair Training Outcome:Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network. Employer Description:Everything we do starts with people. Our purpose is to provide freedom to move, in a personal, sustainable and safe way. We are committed to simplifying our customers’ lives by offering better technology solutions that improve their impact on the world and bringing the most advanced mobility innovations to protect them, their loved ones and the people around them. Volvo Cars’ continued success is the result of a collaborative, diverse, and inclusive working environment. The people of Volvo Cars are committed to making a difference in our world. Today, we are one of the most well-known and respected car brands, with over 40,000 employees across the globe. We believe in bringing out the best in each other and harnessing the true power of people. At Volvo Cars your career is designed around your talents and aspirations so you can reach your full potential. Working Hours :Monday – Friday. 0830 – 1730.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
The Service department is vital to the success of our business. From right first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty.
Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties will include:
Use of diagnostic equipment to identify vehicle faults
Testing of parts and systems to ensure correct working
Following checklists to ensure all critical parts of vehicles are examined
Carrying out bumper to bumper overview, service, and inspection
Maintenance of electronic systems including on- board entertainment systems
Completion of legible and accurate paperwork for the customers and centres records
Maintenance of a clean and tidy work environment
You will have the opportunity to work with a wide range of products including traditional, hybrid and electronic engines. From heritage vehicles to leading edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician/Mechanic.
Our ideal candidate will be able to demonstrate skills in logic and problem solving. You should be someone who pays attention to detail and is committed to completing this apprenticeship programme. We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer service
Interest in vehicle engineering
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long-term career, with excellent earning and progression opportunities once you complete your apprenticeship. Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Successful applicants must be prepared to travel to the Volvo Training and Development Centre, in Daventry, to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals. In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volvo Training and Development Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the apprenticeship programme, you will receive the following:
Level 2 Apprenticeship Standard in Autocare Technician
Certificate in Automotive Refrigerant Handling
Level 2 qualification for safe isolation of electric and hybrid vehicles
Progression towards Level 3 apprenticeship standard in Light Vehicle Maintenance and Repair
Training Outcome:Once your apprenticeship is complete, you will continue your learning journey, and you will have the opportunity drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network.Employer Description:Everything we do starts with people. Our purpose is to provide freedom to move, in a personal, sustainable and safe way. We are committed to simplifying our customers’ lives by offering better technology solutions that improve their impact on the world and bringing the most advanced mobility innovations to protect them, their loved ones and the people around them. Volvo Cars’ continued success is the result of a collaborative, diverse, and inclusive working environment. The people of Volvo Cars are committed to making a difference in our world. Today, we are one of the most well-known and respected car brands, with over 40,000 employees across the globe. We believe in bringing out the best in each other and harnessing the true power of people. At Volvo Cars your career is designed around your talents and aspirations so you can reach your full potential. Working Hours :Monday - Friday, 08:30 - 17:30.
Possibility of Saturday workings and/or shifts.
Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
The Service department is vital to the success of our business. From right first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty. Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties will include:
Use of diagnostic equipment to identify vehicle faults
Testing of parts and systems to ensure correct working
Following checklists to ensure all critical parts of vehicles are examined
Carrying out bumper to bumper overview, service, and inspection
Maintenance of electronic systems including on- board entertainment systems
Undertaking repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes, and suspension.
Completion of legible and accurate paperwork for the customers and centres record
Maintenance of a clean and tidy work environment
You will have the opportunity to work with a wide range of products including traditional, hybrid and electronic engines. From heritage vehicles to leading edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician/Mechanic. Our ideal candidate will be able to demonstrate skills in logic and problem solving. You should be someone who pays attention to detail and is committed to completing this three year training programme. We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer service
Interest in vehicle engineering
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship. Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre. Successful applicants must be prepared to travel to the Volkswagen Group National Learning Centre, in Milton Keynes, to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals. In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre. As an apprentice, you will also have the opportunity to attend Outward Bound, a personal development week which supports with developing resilience, confidence, and teamwork skills. This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications. On successful completion of the three year programme, you will receive the following:
Level 3 Apprenticeship Standard in Motor Vehicle Service and
Maintenance Technician (Light Vehicle)
Certificate in Automotive Refrigerant Handling
Brand specific certifications
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities. Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes. Employer Description:Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry. The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service. This is an exciting and challenging opportunity to receive formal qualifications through extensive product training whilst in full-time employment at one of our retailers. Working Hours :Monday – Friday. 0830 – 1730.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
The Service department is vital to the success of our business. From right first-time fixes, to delivering excellent customer service, our Service Technicians / Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty.
Every day is different within the Service department. As a Service Technician / Mechanic apprentice, some of your duties will include:
Use of diagnostic equipment to identify vehicle faults
Testing of parts and systems to ensure correct working
Following checklists to ensure all critical parts of vehicles are examined
Carrying out a bumper to bumper overview, service, and inspection
Maintenance of electronic systems including onboard entertainment systems
Undertaking repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes, and suspension
Completion of legible and accurate paperwork for the customer's and centre's records
Maintenance of a clean and tidy work environment
You will have the opportunity to work with a wide range of products including traditional, hybrid and electronic engines. From heritage vehicles to leading-edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician / Mechanic.
Our ideal candidate will be able to demonstrate skills in logic and problem-solving. You should be someone who pays attention to detail and is committed to completing this three-year training programme.
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer Service
Interest in vehicle engineering
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long-term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Successful applicants must be prepared to travel to the Volkswagen Group National Learning Centre, in Milton Keynes, to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
As an apprentice, you will also have the opportunity to attend Outward Bound, a personal development week which supports you with developing resilience, confidence, and teamwork skills.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the three-year programme, you will receive the following:
Level 3 Apprenticeship Standard in Motor Vehicle Service and Maintenance Technician (Light Vehicle)
Certificate in Automotive Refrigerant Handling
Brand specific certifications
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey, and you will have the opportunity to drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry.
The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service. This is an exciting and challenging opportunity to receive formal qualifications through extensive product training whilst in full-time employment at one of our retailers. Working Hours :Monday - Friday 8.30am - 5.30pm. Possibility of Saturday workings and / or shifts. Working week will be confirmed on application.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Creative,Initiative,Patience....Read more...
The Service department is vital to the success of our business. From right first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty.
Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties will include:
Use of diagnostic equipment to identify vehicle faults.
Testing of parts and systems to ensure correct working.
Following checklists to ensure all critical parts of vehicles are examined.
Carrying out a bumper to bumper overview, service, and inspection.
Maintenance of electronic systems including onboard entertainment systems.
Undertaking repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes, and suspension.
Completion of legible and accurate paperwork for the customer's and centre's records
Maintenance of a clean and tidy work environment.
You will have the opportunity to work with a wide range of products including traditional, hybrid and electronic engines. From heritage vehicles to leading-edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician/Mechanic.
Our ideal candidate will be able to demonstrate skills in logic and problem-solving. You should be someone who pays attention to detail and is committed to completing this three-year training programme.
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn.
Teamwork.
Strong communication.
Customer service.
Interest in vehicle engineering.
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long-term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Successful applicants must be prepared to travel to the Volkswagen Group National Learning Centre, in Milton Keynes, to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
As an apprentice, you will also have the opportunity to attend Outward Bound, a personal development week which supports you with developing resilience, confidence, and teamwork skills.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the three-year programme, you will receive the following:
Level 3 Apprenticeship Standard in Motor Vehicle Service and Maintenance Technician (Light Vehicle)
Certificate in Automotive Refrigerant Handling
Brand specific certifications
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey, and you will have the opportunity to drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry.
The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service. This is an exciting and challenging opportunity to receive formal qualifications through extensive product training whilst in full-time employment at one of our retailers. Working Hours :Monday – Friday. 0830 – 1730.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Creative,Initiative,Patience....Read more...
Assist with a range of arboricultural operations, including:Tree planting, pruning, and felling
Hedge cutting and vegetation management
Use of tools and machinery (e.g. chainsaws, wood chippers – once trained)
Support site preparation and clearance work
Maintain equipment and ensure tools are used safely
Follow all health and safety procedures and risk assessments
Work as part of a team in outdoor environments and varying weather conditions
Attend college or training provider sessions as required
Training:Training will take place 4 x days per week at the workplace/site with 1 x day release to Houghall.Training Outcome:Potential full-time employment after sucessful completion of apprenticeship.Employer Description:We are your trusted tree and landscaping specialists proudly serving Sunderland and the North East, offering expert tree care, stunning landscaping, paving, and comprehensive grounds maintenance. Let us transform your outdoor space into a beautiful and functional environment!Working Hours :Monday - Friday, 8.00am - 5.00pm (30 minute lunch break with 2 x 15 minute breaks).Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Physical fitness....Read more...
You will develop practical skills in the installation, testing, fault finding, repair, modification and planned maintenance of engineering workshop machinery. The role involves working across electrical, electronic, mechanical, hydraulic and pneumatic systems, while also supporting teachers and students during engineering-based activities.Training:In the first year you will spend time completing a core skills and knowledge training programme at NC Group training Academy. In years 2 to 4, you will be based mainly at UTC South Durham with day release at NC Group Academy, gaining hands-on experience while developing your skills to carry out a broad range of activities.Training Outcome:This apprenticeship provides a strong foundation for a career in engineering maintenance, mechatronics and electrical engineering. Successful completion can lead to progression into skilled engineering maintenance roles.Employer Description:The Durham UTC Limited operates UTC South Durham, a specialist University Technical College providing technical and academic education for 14–19-year-olds. Based at Aycliffe Business Park, the UTC specialises in STEM, engineering and advanced manufacturing, combining classroom learning with practical, industry-focused experience to prepare young people for successful careers.Working Hours :Working hours and pattern to be confirmed with the employer prior to the apprenticeship start date.Skills: Attention to detail,Problem solving skills,Analytical skills,Logical,Initiative....Read more...
Reading documents
Applying for legal aid
Corresponding with other parts of the criminal justice system
Taking instructions from clients
Advising clients
Once accredited, attending the police station to represent clients
Training:Solicitor Level 7.
BPP apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.Training Outcome:AT completion of the apprenticeship, we would review and, if they have shown the drive and a passion for criminal defence, such as by becoming fully police station accredited, offer a job as a solicitor.Employer Description:Criminal defence firm of solicitors, primarily legal aid, representing people accused of criminal offences at the police station, Magistrates Court, Crown Court and Appeal Courts.Working Hours :Days and shifts to be confirmed.Skills: Word,Excel,Outlook 365,Punctuality,Enthusiasm,Willingness to learn....Read more...
Database maintenance and management.
Dealing with customer enquiries and liaising with stakeholders.
Administrative support for teams such as Business Assurance and Planning Services.
Helping coordinate projects, supporting improvement activities and contributing to the smooth running of key services.
Supporting operational and project meetings.
Training:
As part of the apprenticeship, you’ll receive structured training through the Chichester College Group, a trusted local provider.
Training will take place regularly - typically through day release or scheduled sessions - allowing you to balance on-the-job learning with classroom-based study.
Training Outcome:
Although there are no guarantees, completion of this apprenticeship would place the successful applicant in a strong position in any suitable recruitment that may take place at the end of the programme.
Employer Description:West Sussex County Council (WSCC) is a diverse organisation that provides services to more than 850,000 residents every day. Our teams use their experience to enable and challenge the Council to deliver improved efficiency and effectiveness. Working Hours :Monday - Friday, hours tbc.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
Answering and making calls to new staff members and candidates
Representing the company with good customer service
Support with administrative tasks from the team
Show attention to detail by checking documents
Delegate applicants through the team
Training:
Work full time at Ventro at their offices Monday to Friday, you will be supervised and trained by the recruitment team.
Training will take place at Skills Group, Plympton for face to face taught sessions twice a month.
Training Outcome:A full-time job may be offered to the right candidate on completion of their apprenticeship for either an administrator or should the candidate wish they can do further training.Employer Description:Ventro provides a full range of fire safety services to building owners, from initial consultancy, surveying and auditing, through to installation, and ongoing maintenance. These services are across multiple disciplines, from fire compartmentation works such as Fire Doors and Fire Stopping, through to Fire Alarms, Fire Sprinklers and Emergency Lighting.Working Hours :Monday to Friday at Ventro LtdSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Team working,Initiative....Read more...
By giving customers top-notch advice (as well as a warm welcome to the store)
Booking in eye tests
Pre-screening patients and measuring frames
You’ll also make sure everything runs as smoothly as possible by looking out for any little problems that crop up
Training:
Level 3 Optical Assistant Apprenticeship Standard
Level 2 Functional Skills in maths (if required)
End point Assessment
Full Time 5 out of 7 days
Daily on the job training in store - no college to attend
Training provider - Specsavers Optical Superstores Limited
Training Outcome:At the end of your apprenticeship, you'll be a fully-fledged Optical Assistant with a massive range of career options ahead of you.Employer Description:Specsavers is a truly talented organisation and the world's largest privately-owned optical group in the world. We have over 1,845 stores operating in over 10 countries, boasting over 37,000 colleagues worldwide. We are a revolutionary, dynamic, family run business, continuing to go from strength to strength and proud of it.Working Hours :40-hours to include weekend working, shifts to be confirmed.Skills: Communication skills,Organisation skills,Customer care skills,Team working,Friendly....Read more...
Collaborating directly with staff, professionals, and parents
Learner attendance
Managing new client enquiries, logging information, checking availability, organising viewings, and following up
Handling correspondence, drafting routine letters, typing reports, minutes, spreadsheets, etc.
Managing confidential learner information
Maintaining up-to-date organisational charts
Performing telephone and reception duties, taking messages
Ordering and distributing deliveries
Assisting in organising company events
Keeping records up to date and compliant
Training:
Business Administrator Level 3 Apprenticeship Standard
Functional Skills maths / English if required
OTJT
EPA
No day release
Training Outcome:
After successful completion of the apprenticeship, possible opportunity for a fixed-term contract within the company
Employer Description:Nova Training are an independent Training Provider supporting young people aged 16-19 to upskill maths & english and provide valuable Employability Skills and Work Experience required for progressionWorking Hours :Monday- Friday 8.30am- 4.30pm.
1/2-hour lunch. No weekends.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
General yard duties will include:
Mucking out
Tacking up and tack cleaning
Bringing in and turning out
Clipping/pulling/trimming/plaiting
Bathing
Schooling
Exercising horses (including lunging, horse walker, long reining)
Bandaging
Rug changing
Holding for vet/farrier/dentist
Paddock maintenance
Training:All training will take place at the employers workplace as Sheldrake Training offer a 100% WBL programme.
Equine groom Level 2 (GCSE).Training Outcome:For the right candidate, there is the possibility to progress on to a Level 3 Senior Equine Groom Apprenticeship. Employer Description:Tynefield stud is a friendly, happy yard nestled in the South Downs national park. We have a livery yard and stud so plenty of hands on experience of handling mares, foals and youngstock. There is the opportunity to help with breaking in the young horses too.Working Hours :Working 40 hours per week, final shift pattern to be agreed with the successful applicant. Please expect to work at least 1 weekend day.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
An apprentice barber assists experienced barbers, while learning essential skills in hair cutting, styling, and customer service.Training:Weekly training on a Monday at Evolve Academy. We are a hair and barbering training academy based in the Northern Quarter, Manchester.Training Outcome:On successful completion of this qualification, you may wish to complete another qualification appropriate to your personal development. This can include Hairdressing Level 2.Employer Description:A busy barbers on the main parade in central Urmston. The shop has been open for more than 50 years and the head barber has been cutting hair for 30 years, though he has been based countrywide. We're a modern environment, aimed at professionals though we're proud to be inclusive and our breadth of experience enables us to adapt to many hair types and every type of client, not forgetting the small ones. The head barber is also trained in counselling and brings a thoughtful, listening centred approach to client care. Over the many years of cutting hair here, clients have become friends making for a lovely place to work. we do a great coffee too!Working Hours :Days and times to be agreed.Skills: Communication skills,Customer care skills,Team working,Creative....Read more...
Carry out client consultations with support from senior stylists
Complete cutting, colouring, and styling services with guidance
Build confidence managing your own clients on the salon floor
Apply colours, toners, and treatments with supervision
Shampoo, condition, and prepare clients for services
Provide excellent client care and build relationships
Maintain a clean, organised salon and workstations
Support front of house and assist with appointments
Develop product knowledge and retail skills
Training:Training will take place fully within the salon. The apprentice will learn through hands-on experience, working closely with our experienced team on a daily basis.
They will receive ongoing one-to-one mentoring, developing advanced skills in cutting, colouring, and client care while working with clients under supervision. Training will be continuous throughout the apprenticeship, with regular assessments and support to ensure steady progress towards their level 3 qualification.Training Outcome:Employed stylist.Employer Description:Small independent hairdressers in Barrow-in-Furness. Our stylist are employed and work on a commission based wageWorking Hours :Tuesday - Saturday, 9.00am to 5.00pm, shifts. This will include evenings (7.00pm) and Saturdays.Skills: Communication skills,Attention to detail,Customer care skills,Team working....Read more...
You will be trained in all aspect of horticulture, to include:
planting
pruning
weeding, grass cutting
conservation work
leaf clearance
In addition to the tasks above you will be required to assist with litter picking and snow clearance.
You will also be required, with training, PPE and supervision to operate a variety of machinery to undertake these tasks.Training:Training will take place in the workplace and day release attendance to Sparsholt College. Training Outcome:You may be offered a full time position once you have successfully completed your apprenticeship
Employer Description:Lymington and Pennington town council was created in the mid 1970’s and serves the area of Lymington, Pennington and other neighbouring villages, providing a number of services including a number of formal gardens, parks, playgrounds, sports facilities and conservation areas for residents and visitors to enjoy.Working Hours :8am-4pm Mon-Thurs 8am-3pm Friday
This will included day release to Sparsholt College during term timeSkills: Attention to detail,Problem solving skills,Number skills,Team working,Initiative,Physical fitness,An interest in horticulture,Can do attitude,Reliable with good timekeeping....Read more...
The role of the apprentice will include:
Ensuring you care for the children's individual needs and care routines
You will be working alongside an experienced and qualified team that will support you through your apprenticeship, plus an inhouse mentor to guide you through your course
You will be required to support the children's learning and development through fun activities that you plan
Supports children to develop numeracy and language skills through games and play
Training:
Early Years Educator Level 3
Training will include paediatric first aid qualification
Functional Skills in English and maths, if required
Training Outcome:Following successful of the apprenticeship, you could pursue a full-time career as a Nursery Practitioner or Early Years Teacher.Employer Description:Elmscot Day Nursery and Nursery School Chester was acquired by the Elmscot Group in July 2018 and was formerly known as Little Friends Day Nursery and Learning Centre.Working Hours :Monday to Friday, 32-hours room based, 8-hours training. Days and shifts are to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Creative,Initiative,Patience....Read more...
Building computers
Packaging computers
Liaising with customers
Monitoring the Cacti PC website for sales enquiries etc
Working with the Business owner to learn all aspects of the role
Training:
Digital Support Technician Level 3 Apprenticeship Standard
The training will be delivered in the workplace
Training Outcome:
Potential full time employment on completion of the apprenticeship
Employer Description:Cacti Pcs is an online computer shop focusing on high end gaming PCs.Working Hours :Monday - Friday 8.30am - 4.30pm, flexible lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Team working,Initiative,Patience....Read more...
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work:
Support the classroom teacher in all areas of teaching, learning and assessment, including using Tapestry
Develop an understanding of the key strategies used across the school to support individual learning needs, e.g. PECS, TEACCH, Attention Autism, Intensive Interaction
Attend training on key strategies and areas of school development
Assist with the preparation of learning activities, displays, resources and visual supports
Report pupils’ responses to learning activities and record achievement/progress as directed
Be willing to take part in all aspects of teaching and learning, including intimate care, play and swimming sessions
Understand and contribute to the emotional support of all pupils
Support the behaviour and well-being of all pupils
Support all of the pupils’ personal needs, including toileting, hygiene, dressing and eating. This may include gastrostomy management, suctioning and tracheostomy care, and administering medication, by an agreed plan, and under the direction of a healthcare practitioner and following appropriate training
Follow manual handling procedures to support pupils with physical disabilities
Follow Team Teach guidance in the positive handling of children
Establish good relationships with pupils, acting as a role model and being aware of and responding appropriately to individual needs
Encourage pupils to interact with others and engage in activities led by the teacher
Follow school safeguarding procedures at all times
Accompany teaching staff and pupils on educational visits, trips and out-of-school activities
Be aware of and comply with policies and procedures relating to child protection, safeguarding, health, safety and security, confidentiality and data protection, and report all concerns to the safeguarding lead
Respond to medical or fire alarms where appropriate
Be willing to contribute and support the wider activities of the school, e.g. fayres and fundraising events
Feedback to the teacher regarding information that may need to be shared with parents, for example, about personal care, health or changes in behaviour
Work under the direction of an Occupational Therapist, Physiotherapist, Speech or Language Therapist to carry out daily programmes of exercises or routines with pupils as required
Training:Teaching Assistant Level 3 Apprenticeship Standard:
An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studying
Training Outcome:Potential full-time employment within the practice for the right candidate upon successful completion of the apprenticeship.Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday - Friday 8.20am - 3.50pm, with a 1 hour lunch break.Skills: Communication skills,Attention to detail,Problem solving skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
The Parts Department is at the heart of our operations. Our Parts Advisors are responsible for the stock control of a wide range of vehicle parts and accessories. This includes the ordering, selling and managing of stock to ensure that we meet the needs of our trade counter customers and to guarantee that our workshop team have the parts and accessories that they need to complete their daily tasks.
Your duties will vary from day to day and could include:
Providing advice to customers who are having problems with their vehicles
Taking sales orders from customers both face to face and over the phone
Stock control for vehicle parts and accessories
Maintaining an ordered stock room
Raising invoices for parts sold
Liaison with internal teams to ensure the correct stock is place at the right time
Our ideal candidate will be methodical in their way of working and be able to demonstrate precise attention to detail.
As a central point of contact for both of our internal and external customers you will need to have excellent communication skills. You also should be IT literate (although full training will be provided).
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer service
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long-term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Successful applicants must be prepared to travel to the Volkswagen Group National Learning Centre in Milton Keynes to complete their apprenticeship training. All training costs are covered as part the programme (travel, accommodation and food).
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the one-year programme, you will receive the following:
Level 2 Customer Service Practitioner Standard
Brand specific certifications
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey, and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Parts Assistant is in excess of £20,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry.
The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service. This is an exciting and challenging opportunity to receive formal qualifications through extensive product training whilst in full-time employment at one of our retailers.Working Hours :Monday - Friday, 08:30 - 17:30.
Possibility of Saturday workings and/or shifts.
Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
The duties below are grouped under four headings that reflect the main areas of the payroll team. This list is not exhaustive and may be adjusted as the role and the wider function develop.
Query handling and first line support
Provide first line support for colleague queries raised through the ticketing system and by telephone.
Assign incoming tickets to the relevant member of the payroll team.
Deal with incoming correspondence and pass it to the relevant member of the payroll team.
Support colleagues with queries about self service access to their user account.
Payroll processing support
Support the processing and administering of Attachment of Earnings and other statutory deductions.
Support with pay rate changes.
Assist with collating and processing leavers.
Assist with queries about employee holiday balances.
Handle requests for copies of payslips, and P45 and P60 queries.
Records and reporting
Update personal records as requested.
Assist with ad hoc reporting and project work as required.
Provide general administration support to the payroll team.
Learning and development
Attend all training days and complete coursework and assessments on time.
Apply learning from the course to day to day work in the payroll team.
Meet regularly with the line manager and training provider to review progress.
Shared responsibilities
These apply to every role.
Work safely at all times, follow health and safety procedures, and report hazards, near misses and incidents promptly.
Report any concern about the welfare or safety of a colleague immediately, in line with company procedure.
Embed equality, diversity and inclusion in everything the role touches, and challenge discrimination, bullying and harassment wherever it is encountered.
Keep accurate, complete and timely records, and meet audit, confidentiality and data protection requirements.
Treat information about colleagues, clients and suppliers as confidential and handle it lawfully.
Take part in training and development, and keep skills and knowledge current.
Act as a professional ambassador for WGC Ltd and the wider group, and follow company policies and procedures at all times.
Training:The Payroll Administrator standard is delivered in two elements; the CIPP (Chartered Institute of Payroll Professionals) knowledge units and work based projects designed by the provider, to meet employer needs.
The knowledge units provided will cover topics such as:
National Insurance
PAYE
Statutory Sick Pay (SSP)
Statutory Parental Leave
Statutory Deductions
The last four months of the qualification will entail completing the following as part of the End Point Assessment:
Knowledge Test
Project Report
Professional Discussion
The qualification will be delivered over 12 months (8 months for training and 4 months for EPA). The training sessions will take place online bi-weekly with your allocated trainer. In between training sessions you will be assigned a workplace task to support in implementing your knowledge.Training Outcome:Opportunity to progress into a full time role with the company following successful completion of the apprenticeship programme.Employer Description:WGC Ltd is a facilities management company established in 1974. WGC operates at over 400 client locations across England, Scotland and Wales and employs nearly 6,000 colleagues. The largest division provides hotel housekeeping and other services to 260 hotels.
The Payroll Apprentice role provides administration support to a busy payroll team of nine, operating in a fast paced environment. The role covers first line support for colleague queries, general payroll administration and a range of routine payroll processing tasks, while the postholder works towards the Payroll Administrator Level 3 qualification as part of their apprenticeship.
No previous experience in payroll is required. Training is provided on the job and alongside the apprenticeship, so that practical skills and formal qualifications are built together. Responsibility increases over time as skills and experience develop, and the role provides a structured first step into a career in payroll.Working Hours :Monday to Friday, 9am to 5:30pm with an hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
The Parts Department is at the heart of our operations. Our Parts Advisors are responsible for the stock control of a wide range of vehicle parts and accessories. This includes the ordering, selling and managing of stock to ensure that we meet the needs of our trade counter customers and to guarantee that our workshop team have the parts and accessories that they need to complete their daily tasks.
Your duties will vary from day to day and could include:
Providing advice to customers who are having problems with their vehicles.
Taking sales orders from customers both face to face and over the phone.
Stock control for vehicle parts and accessories.
Maintaining an ordered stock room.
Raising invoices for parts sold.
Liaison with internal teams to ensure the correct stock is place at the right time.
Our ideal candidate will be methodical in their way of working and be able to demonstrate precise attention to detail.
As a central point of contact for both of our internal and external customers you will need to have excellent communication skills.
You also should be IT literate (although full training will be provided).
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer Service
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Successful applicants must be prepared to travel to the Volkswagen Group National Learning Centre in Milton Keynes to complete their apprenticeship training. All training costs are covered as part the programme (travel, accommodation and food).
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the one-year programme, you will receive the following:
Level 2 Customer Service Practitioner Standard
Brand specific certifications
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Parts Assistant is in excess of £20,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes. Employer Description:Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry. The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service. This is an exciting and challenging opportunity to receive formal qualifications through extensive product training whilst in full-time employment at one of our retailers. Working Hours :Monday - Friday, 08.30 - 17.30.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Demonstrates a polite and helpful manner when dealing with colleagues and visitors.
Communicates clearly and courteously by telephone, email, and in person.
Responds to straightforward queries and refers more complex issues to senior staff.
Supports a positive and respectful environment where learners feel supported and confident to approach staff in an open and welcoming manner.
Support a range of colleagues across the learning and development department, including interactions with a cross-section of managers within a matrix structure.
Directs staff or visitors to appropriate contacts when required.
Professional knowledge and expertise
Provides basic administrative support under supervision.
Familiarity with office procedures (training provided if needed).
Able to use simple digital systems for data entry and filing.
Understands the need for confidentiality and follows guidance.
Able to work across a variety of tasks and different points of development and with varying deadlines.
Problem solving and decision making
Uses available instructions and guidance to respond to routine queries.
Refers non-standard issues to senior colleagues promptly.
Organises simple tasks and checks own work for accuracy.
Signposts a range of enquiries, seeking ways to improve and increase knowledge.
Planning and coordination
Plans and prioritises own daily tasks with guidance.
Able to respond appropriately to peaks of work activities, by prioritising and organising own workload.
Assists with booking rooms or arranging meetings.
Monitors shared inboxes and forwards messages as directed.
Prepares basic documents such as letters or forms.
Supports general administrative duties as directed by the line manager.
Practical and technical skills
Ability to physically and safely operate tools and equipment required for the learning environment, when appropriate. (e.g. Moving equipment (laptops, projectors, mannequines, boxes of handouts, etc.) to training rooms.
Setting up the training rooms - Moving furniture in training rooms as required, setting up projectors.
Demonstrates safe use of office equipment in line with health and safety policy and procedures.
Indirectly contributes to patient/client care by ensuring timely delivery of training and development for colleagues involved in direct patient care.
Provides reassurance or basic information to patients, relatives, or carers during incidental contact across the Bristol NHS Group.
Service development and improvement
Follows all relevant policies and procedures.
Provides feedback on processes when asked.
Supports the implementation of new processes and procedures within the department.
Ensure compliance with organisational standards in daily tasks.
Finance and resource management
Uses office equipment responsibly and reports faults.
Assists with ordering supplies when requested.
Training:
Training will take place at the workplace, with lessons monthly at our Learning and Research building in Southmead Hospital, with one to one tutor support as required.
12 weekly reviews with line manager and training provider to review progress in line with the apprenticeship standard.
Training Outcome:There could be opportunities to progress to a band 3 role subject to availability and successful interview process. There is also the possibility to progress to the Level 3 Business Administrator apprenticeship.Employer Description:North Bristol NHS Trust (NBT) and University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) have merged as of 1st July 2026 to become Bristol NHS Foundation Trust. This will create an exciting future that brings together the best of both organisations. As a single, strong and sustainable organisation, we will not only be able to deliver better outcomes for our patients and fairer care for our population, but it will also provide greater opportunities for our people.Working Hours :Monday to Friday, 37.5 hours per week.
Shift pattern example: 8.00am - 4.00pm/8.30am - 4.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
