At Leda Homecare Ltd, we know that different people need different types of care and different levels of care. We therefore offer a range of products which can be discussed and adapted to suit every client. We ensure that all our clients are the decision makers and we work with them to make their day to day task as easy as possible.
Duties Will Include:
Assisting with personal hygiene, dressing, and grooming
Supporting mobility and transportation needs
Providing companionship and emotional support
Helping with meal preparation and light household duties
Learning to administer medication safely
Recording care activities and reporting changes in client condition
Skills we look for:
Communication Skills - Able to listen actively and speak clearly with clients, families, and colleagues
Teamwork - Works well with others to provide consistent, high-quality care
Time Management - Organises tasks efficiently to meet clients' needs
Problem-Solving - Responds calmly and thoughtfully to unexpected situations
Basic Cooking & Housekeeping - Prepares simple meals and helps maintain a clean, safe environment
Record-Keeping - Accurately documents care activities and observations
Basic IT Skills - Comfortable using digital tools for training or logging care notes
Respectful - Treats clients with dignity and honours their choices
Reliable - Shows up on time and follows through on responsibilities
Positive Attitude - Brings encouragement and optimism to clients' lives
Discreet - Maintains confidentiality and respects privacy
Adaptable - Can adjust to different clients' needs and changing situations
Your Working Week:
Role is community based so travelling between clients is essential in all weathers
Weekends are included in rota
Hours can sometimes be long with time off during the day
At Leda Health care, you will be working towards an Adult Care Worker L2 Apprenticeship over the course of 15 monthsTraining:Adult Care Worker Apprenticeship L2 including Functional Skills in maths and English.Training Outcome:
Opportunity for permanent employment upon completion
Progression to advanced roles or further qualifications in Health and Social Care
Mentor / Buddy
Team Leader
Care Coordinator
Registered Manager
Employer Description:Leda Homecare Ltd is registered with the Care Quality Commission (CQC), to provide domiciliary care services for people in the comfort of their own homes. We also provide one to one support for people and their families, who are unable to gain respite care.Working Hours :30 hours per week, on a shift pattern basis including bank holidays, weekends. Exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
Our apprenticeships are designed to give you an insight into a wide variety of areas of work and the chance to explore where your skills and interests lie. Through a combination of on-the-job learning and practical skills' development, you’ll work towards your professional qualification. From day one, you’ll work on real projects that offer scale and variety, collaborating with others and creating a meaningful impact on the world around us.
You’ll be supported by our leaders, technical specialists, your own dedicated mentor and our continuous learning and development framework. Not only will you gain valuable 'on the job' experience and work towards professional qualifications, but you'll also earn a meaningful salary from day one. We’re proud to pay the Real Living Wage for our Level 6 Apprenticeships.
Here’s what your role as an apprentice will involve:
Developing your skills in a wide range of exciting projects
Learning and using relevant design software and technology
Being involved in client meetings and assisting in building key client relationships
You’ll get to understand and learn digital skills, to help us harness technology in new ways
Your mentors will support you as you study towards nationally recognised qualifications and accreditation
You’ll have dedicated time to spend at college or university to focus on your studies
Training:
Digital Support Techncian Level 3 Apprenticeship Standard
Training Outcome:
Opportunities to continue learning and development through routes such as the Digital Technology Solutions Level 6 Standard
Employer Description:We are AtkinsRéalis, a world-class engineering services and nuclear organization. When you join us, you’ll be helping to create sustainable solutions that connect people, data and technology to transform the world’s infrastructure and energy systems. Our global team of 36,000+ employees speak over 70 languages and represents 130 nationalities across six continents. Our work covers a variety of sectors, including transportation, infrastructure, environment, water, energy, defence, technology, and aerospace. Through our apprenticeship programme, you’ll experience outstanding training and support for every step in your career. Put your hand up for opportunities that interest you and be inspired by managers who want to see you succeed. Reaching your full potential means being able to bring your whole self to work and feeling like you belong. Find out more about our global programme Different makes a difference.Working Hours :Monday to Friday (flexible timings). Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
You will be working in an exciting and dynamic environment which could be in an office or on a construction site at the heart of the contracting organisations including versatile activities using digital processes and systems to secure future projects and to enable progress and completion of actual construction sites.
Technicians within this specific career area are engaged to interpret, analyse, contribute and directly assist construction contracting professionals working with a wide range of project resources and documentation regularly interacting with internal and external customers.
You will:
Support the coordination of construction site-based projects alongside supervisory and technical teams on an individual site, a range of sites or in an office environment
Identify the suitability of health and safety documentation, including risk assessments and method statements, to assist in ensuring sufficient planning has been carried out for tasks to be completed safely
Liaise with internal and external stakeholders to ensure the requirements of a project are met, ensuring records of the communications are kept in line with company processes
Ensure accurate contractual records are kept in relation to the planning of construction projects
Support the production of resource lists, based on estimates, using technical drawings to identify the requirements of the project
Assist with the development of tenders relevant to the construction project, ensuring records of tenders are kept and processed within the required timescales
Support the procurement of project materials, plant and sub-contractors
Support the progress of construction projects, recommending and proposing revisions of programmes and assisting with the planning of schedules of work
Support the implementation of appropriate contract quantities and cost monitoring systems to provide early warning of problems for all contract phases on site
Use surveying information to contribute to the measurement, evaluation and review of project performance
Training:
The successful candidate will work towards a Level 3 Construction Support Technician qualification, which will take 2 years (plus End Point Assessment) and will be delivered by T3 Training on a work-based learning aspect
Please note the successful applicant will be required to travel to Barnsley for the End Point Assessment
Training Outcome:
Full-time role
Employer Description:Enable Futures, award-winning Shared/Flexi Job apprenticeship service will support you through your apprenticeship journey and professional development. We employ our apprentices directly and are listed on the Flexi Job Apprenticeship Register. We work with hosts in Yorkshire and the North East to provide apprentices in the construction and civil engineering industry.Working Hours :Monday to Friday, 09:00 - 17:00.Skills: Communication skills,Attention to detail,Customer care skills,Analytical skills,Logical,Team working,Initiative....Read more...
You will join a supportive team of five, led by our IT support team leader, and work across our North London hub and EdCity. You will spend time both on site in schools and at our central office, gaining hands-on experience in a fast-paced, people-focused environment.
Help resolve day-to-day IT issues across our schools and central office
Support Windows, Apple, and Chrome devices
Assist with audio visual systems, device set-up, and software rollouts
Keep accurate records in our service management and asset systems
Provide friendly, clear customer service to colleagues and school teams
Work with external partners when needed to fix or improve systems
Visit schools across the trust to support IT solutions when required
Training:You will work towards a Level 3 IT solutions technician apprenticeship, typically over around 21 months (depending on your experience and qualifications).
You will receive:
A dedicated trainer who meets with you every two weeks
Regular progress reviews and on-site observations
Time built into your week for off-the-job learning (20% training time)
Support to complete Maths and English functional skills, if needed
This is a practical, hands-on role where you will build confidence, technical skills, and professional experience from day one.Training Outcome:
This is an exciting opportunity to be in a real job, with real variety, from day one whilst working towards a qualification
Potential to secure permanent positions within our central services team
Transferable skills: Develop technical, problem-solving, and communication skills that will help you thrive in a range of industries, not just education.
Opportunities for specialist roles, such as IT support technician, network engineer, or systems analyst
Possibility to progress to senior roles, including IT manager or project leader
Commitment to supporting your professional growth and career ambitions at Lift Schools
Employer Description:We’re a diverse and inclusive network of schools with one clear mission; to provide an excellent education to every child - in every classroom, every day. And we do this across each of our 58 schools. As with our students, we want our team to be empowered to do their best work, supported by the best leadership they’ve ever had.Working Hours :Monday to Friday, hours to be confirmed.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Willingness to learn,Curiousity....Read more...
We are seeking an enthusiastic and organised Apprentice to join our accounts team within the largest independent motor factor in the UK. This is an excellent opportunity to start a career in accounts/finance within a forever expanding company. You will provide vital administrative support to the department, ensuring customer accounts are maintained accurately while learning the fundamentals of corporate finance, data processing, and credit control.
Key Responsibilities:
Account Maintenance: Perform general updating of accounts, including inputting email addresses and maintaining accurate customer details. Assist in the process of creating new customer accounts on the system
Sales Ledger & Payments: Responsible for entering customer payments and reconciling them against remits. You will also assist in preparing and sending customer statements
Communication: Act as a first point of contact by answering internal and external phone calls in a professional manner
Query Handling: Manage customer queries, such as liaising with and chasing branches for credit notes to resolve account discrepancies, proof of deliveries and outstanding warranties
Data Entry & ERP: Accurately input daily financial data and query data within our ERP system (MAM Autopart) to support the wider team
Spreadsheet Management: Create and maintain Excel-based spreadsheets to track financial data, reporting, or account status updates
Administrative Support: Monitor the department inbox, organise digital filing, and assist the Credit Controller with ad-hoc administrative tasks to maintain excellent levels of service
Auditing: To assist the Credit Controller with annual audits, this will include with evidencing; credits, purchase notes, bank statements, allocation payments
Training:
Data Technician Level 3 Apprenticeship StandardYou will also receive full training and support from the Just IT Apprenticeship Team to increase your skills
Training Outcome:Potential full-time position for the right candidate after completion of the apprenticeship.Employer Description:Motor Parts Direct first opened it's doors in Kettering in 1999.
We have an experienced, friendly team in every branch ensuring expertise in supplying the right part for your car.
Despite the pandemic, 2020 was one of Motor Parts Direct’s busiest years with the opening of 20 new branches and no plans to stop there! We believe that our level of service provided within the motor industry should be experienced by as many people possible.Working Hours :Monday - Friday (8:30am - 5:00pm).
Shifts TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Tech Savvy,Excel,Can do attitude,Passion for solving issues,Passion for Data....Read more...
The Role
As part of our practice team, you’ll work across a variety of client accounts and gain exposure to real world accounting tasks. This is an excellent opportunity for someone who has completed AAT Level 3 and wants to progress toward full qualification.
Key Responsibilities:
Prepare bookkeeping for a portfolio of clients
Assist with year end accounts preparation for sole traders, partnerships, and limited companies
Support the preparation of VAT returns and management accounts
Process bank reconciliations and maintain accurate ledgers
Assist with personal and corporation tax computations
Communicate with clients to request information and resolve queries
Use accounting software such as Xero, QuickBooks, Sage, and practice management tools
Support senior accountants with ad hoc tasks and client projects
Understanding payroll
What We’re Looking For
Completed AAT Level 3 OR Alevels/BTEC in Relevant Subject
Strong numerical skills and attention to detail
Confident using Excel and digital accounting tools
Good communication skills, especially when dealing with clients
A proactive, positive attitude and willingness to learn
Ability to manage workload and meet deadlines
Interest in developing a long term career in accountancy practice
What We Offer
Fully funded AAT Level 4 qualification
Study leave and ongoing professional development
Mentoring from experienced accountants
Exposure to a wide variety of clients and industries
Clear progression routes (e.g., ACCA/ACA after AAT)
Friendly, supportive team environment
Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. As one of the UK's largest and longest-established apprenticeship and training providers, we're proud to help organisations and individuals unlock their potential, and make skills really work for them. Upon completion of this 0 month Apprenticeship, you will have obtained your Professional Acounting or Taxation Technician apprenticeship L4 Apprenticeship.Training Outcome:
There is a possibility of being offered a full time role after successful completion of the apprenticeship
Employer Description:We are a growing, client focused accountancy practice supporting a wide range of small and medium sized businesses with their accounting, tax, and advisory needs. Our team prides itself on delivering high quality service, building long term client relationships, and developing the next generation of accounting professionals.Working Hours :Monday- Friday
(08:30am- 5:00pm or 9:00am-5:30pm)Skills: Analytical Skills,Attention to Detail,Number Skills,Organisational Skills,....Read more...
You will work as part of the Global Marketing team, helping with the day-to-day administration required to support the global and regional marketing teams. We’re looking for a good communicator with a keen eye for detail and accuracy. The role provides an excellent opportunity for hands-on learning of both traditional and digital marketing skills (with the possibility to expand into more creative areas as you gain more experience).
Day-Day Responsibilities:
Daily amends to our company websites
Uploading and organising Digital Asset Management system content
Support day-to-day design tasks - helping to put together visuals, tidy up layouts, and prepare files for print or digital use.
Support with the uploading of content to our Vimeo social media page
Assist with the formatting and inputting of data to support objectives
Occasionally provide on-location support for photo and video shoots
Conduct regular audits to ensure accuracy of website content
Develop good working relationship with regional marketing teams
Observe at all times the Sunrise’s business code of conduct “Do the Right Thing”.
Perform role in accordance with all relevant quality standards and adhere to all relevant processes / policies within the GMS.
Ensure compliance with all Health & Safety / Environmental and Welfare requirements.
Ensure general housekeeping requirements are adhered to.
Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. As one of the UK's largest and longest-established apprenticeship and training providers, we're proud to help organisations and individuals unlock their potential, and make skills really work for them. Upon completion of this 0 month Apprenticeship, you will have obtained your Business Administration apprenticeship L3 Apprenticeship.Training Outcome:There is a possibility of being offered a full time role after successful completion of the apprenticeship.Employer Description:Sunrise Medical leads in the design, manufacturing and marketing of innovative, high-quality mobility products and services.
Committed to improving people’s lives, Sunrise Medical is a world leader in design, manufacturing, and distribution of innovative, high-quality assistive mobility products and services. Distributed in more than 130 countries under its own 18 proprietary brands, the key products include manual and power wheelchairs, power assist products, motorized scooters, seating & positioning systems, and daily living aids.
Operating in 23 countries, Sunrise Medical Group is headquartered in Malsch, Germany, and employs over 2,800 associates worldwide.Working Hours :Monday-Friday 9AM-5PMSkills: Administrative Skills,Attention to Detail,Creative,IT Skills,Presentation Skills,....Read more...
The main duties and responsibilities of the jobholder include, but are not limited to:
Working as part of the Grounds team to maintain our busy and prestigious sport facilities, along with the rest of the external estate. This will involve tasks such as various types of pitch marking and preparation, including Cricket, Rugby, and Athletics
Keeping the gardens, thoroughfares, and highway footpaths clear and free from litter and debris at all times
Safe use and routine maintenance of all powered mechanical equipment, vehicles, and tractor operated machinery necessary for the job, this also includes hand tools and marking equipment
Carrying out gritting, salt spreading, snow clearing, as necessary, including footpaths and car parks throughout the school
If required, assisting the gardening staff as necessary with routine gardening duties including preparation, planting, seeding, turfing and maintenance of gardens, amenity areas, trees, shrubs, lawns and grass areas as well as pruning and hedge cutting
Assisting the other members of the support staff to prepare outdoor areas for events and functions
All duties are to comply with current legislation governing Health and Safety at work and the control of Substances Hazardous to Health and relevant codes of practice.Training:
Sports Turf Operative Level 2
The training will take place in person, bi-weekly at Plumpton College
Training Outcome:If the applicant successfully completes the probation period and qualifies after the two-year apprenticeship, they will be offered a full-time position.Employer Description:Hurstpierpoint College is a successful independent school, and a significant medium-sized enterprise in mid- Sussex with around 480 employees and a turnover of some £30 million pa. It is both a stimulating and a pleasant place in which to work.
The College is amongst the most successful independent schools in Sussex. It is co-educational and comprises a Senior School, Preparatory School, and Pre Prep with over 1,300 pupils in all. Over half the pupils in the Senior School are boarders (weekly or flexible).
The General Grounds Person is a member of the Support Staff and part of the Grounds and Gardening Team of the College and reports to the Grounds Manager, although on a day to day basis will be directed by the Deputy Grounds manager or Senior Gardener. The Support Staff of the College are ultimately the responsibility of the Director of Operations.Working Hours :The typical schedule is Monday to Friday, from 08:00 to 16:30. Additionally, overtime is available on Saturdays during the summer term.Skills: Communication skills,Team working,Time-keeping skills,Flexibility,Adaptable....Read more...
Prepare, process, monitor and manage client files in respect of mortgage applications
Provide regular updates to clients and Advisers
Liaise with lenders, solicitors and clients in a professional and informative manner
Assist in the production of illustrations and recommendation documents for client files
To manage telephone, internet and written enquiries in a quick and effective manner
Prepare social media and marketing posts and manage responses
Undertake regular training and take responsibility for continuing professional development
Adhere to industry regulation and legislation guidelines as set down by the Financial Conduct Authority and any other regulatory bodies
Training:Level 3 Financial Services Administrator Apprenticeship Standard.
The Financial Services Administrator apprenticeship is ideal for individuals beginning an entry level role in the financial sectorAs an entry level role, this apprenticeship provides the foundation knowledge, skills and experience for progression along a number of career paths. The qualified apprentice will be prepared for advancement to positions including senior administrator, mortgage adviser and financial adviser roles.
Key Learning Outcomes:
A broad understanding of the financial services sector
An understanding of the role of the appropriate regulatory bodies
The importance of relationship building with clients and colleagues
Understanding of processes and procedures relevant to the role
How to develop commercial awareness
Building skills and capabilities within an organisation
Professional Qualifications:
CeMAP1- awarded by London Institute of Banking and Finance (LIBF).
Completion of CeMAP1 will provide a solid foundation for the learner and can lead on to progression to study in other areas.
To help prepare the apprentice for the professional qualification, Apprentices are provided with Simply Academy’s qualification resource package, alongside a structured study plan supported by a series of live revision sessions with our qualified tutors.
The Apprentice is assigned a dedicated experienced mentor to guide them through the programme. Regular scheduled interactions with the apprentice ensure they are developing the Knowledge, Skills and Behaviours required to become competent in the role.Training Outcome:
Continued professional development and further qualifications will be fully supported
A successful candidate may be offered a full time position with us, which will offer a higher salary package and an annual bonus scheme
Employer Description:PJK Associates has been trading since 2002 and advises on mortgages and protection products. Using the latest technology and having unlimited access to the market, the qualified and experienced team will offer expert advise, guidance and support for any type of mortgage transaction.Working Hours :Monday- Friday 8.45am- 5.00pmSkills: Communication skills,Organisation skills,Team working,Initiative,Confident,Proactive,Positive attitude,Self-motivated....Read more...
The company are continuing to develop their apprenticeship programme and are looking to recruit a Level 2 Engineering Operative: Welding & Fabrication Apprentice for our Manufacturing Facilities at Ipswich. The role will include the following:
Correct use of safety equipment including PPE (personal protective equipment), RPE (respiratory protective equipment) and LEV (local exhaust ventilation).
Produce a range of welded assemblies to include butt welds and fillet welds using both MIG (metal inert gas) and TIG (tungsten inert gas) on thin sheet and plate metal.
Grinding using bench and hand-held grinders.
Metal finishing using shot blasters.
EH&S training
Ransomes Factory Tour for prospective Apprentices, Thursday 19th March 2026 4:00pm - 5:30pm.
If you would like to come along for a tour of our plant, discuss apprenticeships and to see where you could be working, please contact Jo Barber to reserve your space. Email: jbarber@textron.com or Call 01473 276271. Parents welcome too! Only available by booking in advance.Training:
The apprentice will be working towards the Level 2 Engineering Operative Apprenticeship Standard - The Welding & Fabrication Pathway (Option 4 Fabrication Role).
This is a 12-18-month duration apprenticeship with college attendance required once per week at Colchester Institute's Braintree Campus, transport from Colchester campus provided.
Training Outcome:
Successful completion of the apprenticeship course could lead to a permanent role working within the Factory.
Employer Description:Ransomes Jacobsen Ltd is a subsidiary of Textron Inc., one of the world’s best known multi-industry companies who are recognised for its powerful brands such as Bell, Cessna, E-Z-GO, and many more. At our Turf Centre of Excellence in Ipswich, Suffolk, Ransomes Jacobsen Ltd design and manufacture Jacobsen and Ransomes turf maintenance equipment that is trusted on some of the finest formal turf areas around the world. From parks and sports grounds, to highways and fine lawns, our extensive range of equipment is built for every environment. Proudly nurturing steel through to finished products in the first factory for motorised mowers in the world, Ransomes supports hundreds of skilled professionals who bring our mowers to life through expertise gained over three centuries. We combine this ongoing legacy with innovation to cut a new path in research and development of clean green alternative energy technology.Working Hours :Monday to Friday from 6:30am - 2:48pm, with a 10-minute break at 10am and a 30-minute set lunch at 12pm.Skills: Communication skills,Attention to detail,Problem solving skills,Logical,Team working,Initiative,Physical fitness,Good literacy and numeracy,Keen to learn,Keen to engage,Ambitious,Conscientious,Critical thinking skills,Enthusiastic,Self motivated,Punctual time-keeping,Practical skills....Read more...
Dental nurses interact daily with patients and, therefore, you must be able to make patients feel welcome and offer reassurance to anxious patients, endeavouring to make their experience as comfortable as possible.
Whilst working as a Dental Nursing Apprentice, your duties will include:
Working alongside the dentist, taking instructions from them and responding in an appropriate manner
Maintaining good infection control procedures and adhering to policies and protocols
Ensuring cleanliness of surgery, equipment and instruments used and carrying out general housekeeping duties
Dictate information from the dentist and recording patient information correctly
Arrange appointments, answering calls and inputting data on the computer
Assist with administration tasks and ensure records are kept up to date and to maintain confidentiality at all times
Training:
Dental Nurse (GDC 2023) Apprenticeship Standard, which has been approved by the General Dental Council as meeting the requirements for entry to the professional register as a dental nurse
Level 2 Functional Skills in maths and English (if required)
There will be 4 sessions that will require college attendance at our Walsall Campus, during the training period. All other sessions remain virtual on a once-weekly basis
Training Outcome:Once qualified, you can register as a dental nurse with the General Dental Council. Progression routes are available, and you can study further in dental-related qualifications at Level 4:
Radiography
Oral health
Sedation
Fluoride application
Employer Description:At Farm Street Dental Practice, we are dedicated to offering high-quality, comprehensive dental services to our community in Handsworth, Birmingham. Our practice is built on a foundation of trust, excellence, and personalised care.
We understand that each patient is unique, and we strive to create a welcoming and comfortable environment where you feel valued and understood.
Located in Hockley, Birmingham, our practice is easily accessible and designed with your comfort in mind. We offer flexible scheduling options to accommodate your busy lifestyle and ensure that you receive the care you need when you need it.
Discover the difference that personalised, compassionate dental care can make. Contact Farm Street Dental Practice today to schedule your appointment and take the first step towards a healthier, brighter smile. We look forward to welcoming you to our practice and providing you with exceptional dental care.Working Hours :Monday to Friday, 9.00am - 5.00pm. This will include your once per week college session.Skills: Communication skills,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience,Enthusiastic,Reliable,Good Time Keeping....Read more...
To undertake and support SENCOs with day-to-day administrational tasks including word processing and other ICT related tasks such as letters, reports, data entry etc.
Follow GDPR policy and processes when sharing and receiving key information from key stakeholders
To share key information with academy leaders, Trust teams and liaise with the SEND local authority team
To support SENCOs with the organisation of SEND Meetings, such tasks may include producing letters, overseeing online calendars, attend, contribute and take minutes for meetings when necessary, respond to telephone calls and messages etc.
Regularly Update SEND records and record SEND information onto systems and organise online folders according to specific tasks
To support SENCos with staff surgeries/review meetings and post-staff surgery workload
Manage and organise the SEND team email account alongside the SEND admin Manager
Distribute and collect specific documentation such as parent consent form s, questionnaires and information leaflets
To support team with processing orders
To undertake office duties, answering routine telephone and face-to-face enquiries, taking messages and forwarding them onto the relevant person as required
Welcome visitors to the school as required, ensuring health and safety and safeguarding procedures are followed, such as signing in/out of a register, issuing badges/passes or escorting visitors as required
Respond to routine enquires from staff, pupils, parents/carers and outside agencies
To provide routine clerical support e.g. photocopying, filing, scanning, emailing, completing routine forms
Sorting and distributing of internal and external mail
To maintain manual and computerised filing systems and ensure data can be efficiently retrieved when required
Training:
Off the job training will take place at Oldham College one day a week
Training Outcome:
Full time position for the right candidate
Employer Description:Our core aim is to provide the best possible education for our children. We want the academy to make a real difference to the lives of pupils and parents who live and work in Oldham. We believe that The Harmony Trust will be a place where every child believes, achieves and succeeds. Developing well-being and self-esteem is at our core alongside raising attainment and achievement. we aim to prepare our learners for the opportunities, responsibilities and experiences of life through a balanced high-quality education in a caring and stimulating environment, where our school community is learning and achieving together.Working Hours :Monday to Friday Shift times to be confirmed between 8.00am - 5.00pm. Term Time only + 5 Days.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
You will play a crucial role in the day to day production and distribution of our quality products.
You will gain a clear understanding of the key manufacturing processes including planning, safe machinery operation and resource and people management.
You will forge close links with other functions within the business such as Food Technical, Development, Finance and Human Resources so you will require good communication skills and the ability to work effectively as part of a team.
You will learn how to set up and manage projects using relevant tools and techniques and understand process management.
You will gain an understanding of business development tools (e.g., SWOT) and approaches to continuous improvement.
Training:
You will attain a Level 4 Process Leader qualification.
Full support and training will be provided to help you progress quickly.
Depending on the site, the scheme may offer placements within a factory-based role with responsibility for a team, running production lines, quality and output costs.
Training Outcome:
At the end of your programme, if you have successfully completed your apprenticeship and achieved the performance targets we have set for you, you are guaranteed a permanent role with us.
Future career aspirations could be Team Leader, Section Manager, Factory Manager or Operations Manager, to name a few.
Employer Description:Following the combination with Bakkavor in January 2026, we’re one of the UK’s leading creators of convenience food, driven by a simple purpose: to make every day taste better.
As a vibrant and fast-moving business, we’re proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn.
Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop.Working Hours :Monday - Friday, 8.30am - 5.00pm, however in future there will be an element of shift working. Days and shifts are to be confirmed but may require an element of evening and weekend working depending on which team you join.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience....Read more...
You will have a real job from day one and make a genuine contribution to the businesses
Typical weekly tasks will consist of:
Investigating incidents and accidents and near misses and using robust root cause techniques
Learn about Safety, Health and Environmental management and best practices and be able to suggest tangible control measures
Develop an understanding of compliance to UK safety laws, provide governance and support to sustain legal compliance
Grow to understand how you can influence a positive safety culture, complete training and coaching of teams to help grow safer actions and habits
Undertake and/or assist with the monitoring, analysis and reporting of SHE performance
Support the embedding of Health, Safety & Environmental values and procedures where good communication skills are essential
This is a mobile role so a full driving licence and access to a car with appropriate business insurance is essential.
You will have a ‘home’ site to work from but will cover a number of sites across the region.Training:
Advanced Safety, Health and Environment Technician (Level 3) and then progressing to Improvement Practitioner (Level 4)
Upon completion of the apprenticeship programme, you will be able to join the Institution of Occupational Safety and Health (IOSH) at TechIOSH level
Training Outcome:
Best of all, upon successfully completing this two year apprenticeship you will be guaranteed a full-time role with Bakkavor
Employer Description:Following the combination with Bakkavor in January 2026, we’re one of the UK’s leading creators of convenience food, driven by a simple purpose: to make every day taste better.
As a vibrant and fast-moving business, we’re proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn.
Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop.Working Hours :Monday - Friday, 8.30am - 5.00pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative....Read more...
You will play a crucial role in the day to day production and distribution of our quality products
You will gain a clear understanding of the key manufacturing processes including planning, safe machinery operation and resource and people management
You will forge close links with other functions within the business such as Food Technical, Development, Finance and Human Resources so you will require good communication skills and the ability to work effectively as part of a team
You will learn how to set up and manage projects using relevant tools and techniques and understand process management
You will gain an understanding of business development tools (e.g., SWOT) and approaches to continuous improvement
Training:
You will attain an Level 4 Process Leader qualification
Full support and training will be provided to help you progress quickly
Depending on the site, the scheme may offer placements within a factory based role with responsibility for a team, running production lines, quality and output costs
Training Outcome:
At the end of your programme, if you have successfully completed your apprenticeship and achieved the performance targets the we have set for you, you are guaranteed a permanent role with us
Future career aspirations could be Team Leader, Section Manager, Factory Manager or Operations Manager, to name a few
Employer Description:Following the combination with Bakkavor in January 2026, we’re one of the UK’s leading creators of convenience food, driven by a simple purpose: to make every day taste better.
As a vibrant and fast-moving business, we’re proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn.
Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop.Working Hours :Monday - Friday, 8.30am - 5.00pm, however in future there will be an element of shift working. Days and shifts are to be confirmed but may require an element of evening and weekend working depending on which team you join.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience....Read more...
You will play a crucial role in the day-to-day production and distribution of our quality products.
You will gain a clear understanding of the key manufacturing processes including planning, safe machinery operation and resource and people management.
You will forge close links with other functions within the business such as Food Technical, Development, Finance and Human Resources so you will require good communication skills and the ability to work effectively as part of a team.
You will learn how to set up and manage projects using relevant tools and techniques and understand process management.
You will gain an understanding of business development tools (e.g., SWOT) and approaches to continuous improvement.
Training:
You will attain an Level 4 Process Leader qualification.
Full support and training will be provided to help you progress quickly.
Depending on the site, the scheme may offer placements within a factory-based role with responsibility for a team, running production lines, quality and output costs.
Training Outcome:
At the end of your programme, if you have successfully completed your apprenticeship and achieved the performance targets that we have set for you, you are guaranteed a permanent role with us.
Future career aspirations could be Team Leader, Section Manager, Factory Manager or Operations Manager, to name a few.
Employer Description:Following the combination with Bakkavor in January 2026, we’re one of the UK’s leading creators of convenience food, driven by a simple purpose: to make every day taste better.
As a vibrant and fast-moving business, we’re proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn.
Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop.Working Hours :Monday - Friday, 8.30am - 5.00pm, however in future there will be an element of shift working. Days and shifts are to be confirmed but may require an element of evening and weekend working depending on which team you join.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience....Read more...
You will play a crucial role in the day to day production and distribution of our quality products.
You will gain a clear understanding of the key manufacturing processes including planning, safe machinery operation and resource and people management.
You will forge close links with other functions within the business such as Food Technical, Development, Finance and Human Resources so you will require good communication skills and the ability to work effectively as part of a team.
You will learn how to set up and manage projects using relevant tools and techniques and understand process management.
You will gain an understanding of business development tools (e.g., SWOT) and approaches to continuous improvement.
Training:
You will attain an Level 4 Process Leader qualification.
Full support and training will be provided to help you progress quickly.
Depending on the site, the scheme may offer placements within a factory based role with responsibility for a team, running production lines, quality and output costs.
Training Outcome:
At the end of your programme, if you have successfully completed your apprenticeship and achieved the performance targets the we have set for you, you are guaranteed a permanent role with us.
Future career aspirations could be Team Leader, Section Manager, Factory Manager or Operations Manager, to name a few.
Employer Description:Following the combination with Bakkavor in January 2026, we’re one of the UK’s leading creators of convenience food, driven by a simple purpose: to make every day taste better.
As a vibrant and fast-moving business, we’re proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn.
Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop.Working Hours :Monday - Friday, 8.30am - 5.00pm, however in future there will be an element of shift working. Days and shifts are to be confirmed but may require an element of evening and weekend working depending on which team you join.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience....Read more...
You will play a crucial role in the day-to-day production and distribution of our quality products.
You will gain a clear understanding of the key manufacturing processes including planning, safe machinery operation and resource and people management.
You will forge close links with other functions within the business such as Food Technical, Development, Finance and Human Resources so you will require good communication skills and the ability to work effectively as part of a team.
You will learn how to set up and manage projects using relevant tools and techniques and understand process management.
You will gain an understanding of business development tools (e.g., SWOT) and approaches to continuous improvement.
Training:
You will attain an Level 4 Process Leader qualification.
Full support and training will be provided to help you progress quickly.
Depending on the site, the scheme may offer placements within a factory-based role with responsibility for a team, running production lines, quality and output costs.
Training Outcome:
At the end of your programme, if you have successfully completed your apprenticeship and achieved the performance targets the we have set for you, you are guaranteed a permanent role with us.
Future career aspirations could be Team Leader, Section Manager, Factory Manager or Operations Manager, to name a few.
Employer Description:Following the combination with Bakkavor in January 2026, we’re one of the UK’s leading creators of convenience food, driven by a simple purpose: to make every day taste better.
As a vibrant and fast-moving business, we’re proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn.
Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop.Working Hours :Monday - Friday, 8.30am - 5.00pm, however in future there will be an element of shift working. Days and shifts are to be confirmed but may require an element of evening and weekend working depending on which team you join.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience....Read more...
You will play a crucial role in the day to day production and distribution of our quality products.
You will gain a clear understanding of the key manufacturing processes including planning, safe machinery operation and resource and people management.
You will forge close links with other functions within the business such as Food Technical, Development, Finance and Human Resources so you will require good communication skills and the ability to work effectively as part of a team.
You will learn how to set up and manage projects using relevant tools and techniques and understand process management.
You will gain an understanding of business development tools (e.g., SWOT) and approaches to continuous improvement.
Training:
You will attain an Level 4 Process Leader qualification.
Full support and training will be provided to help you progress quickly.
Depending on the site, the scheme may offer placements within a factory based role with responsibility for a team, running production lines, quality and output costs.
Training Outcome:
At the end of your programme, if you have successfully completed your apprenticeship and achieved the performance targets the we have set for you, you are guaranteed a permanent role with us.
Future career aspirations could be Team Leader, Section Manager, Factory Manager or Operations Manager, to name a few.
Employer Description:Following the combination with Bakkavor in January 2026, we’re one of the UK’s leading creators of convenience food, driven by a simple purpose: to make every day taste better.
As a vibrant and fast-moving business, we’re proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn.
Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop.Working Hours :Monday - Friday, 8.30am - 5.00pm, however in future there will be an element of shift working. Days and shifts are to be confirmed but may require an element of evening and weekend working depending on which team you join.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience....Read more...
This is a great opportunity to work, learn and grow in a small and friendly accounts company. You will learn and understand the whole process of bookkeeping and accounts processing for different size companies. Word, Excel and Outlook are used extensively too.
As you gain more knowledge and experience, you will gain more responsibility. Duties of the role after training will include:
Working in different software programmes, including Xero and QuickBooks
Administration of client records
Administration of sales ledger
Analysing bank statements
Liaising with clients by email
Telephone - dealing with general enquiries
Organising accounts paperwork into order
Completing Excel spreadsheets and inputting data
Getting accounts ready up to Trial Balance
General office duties - filing, photocopying, shredding
This list is not exhaustive, and you will be expected to perform different tasks as necessitated by the business which are relevant to your role within the company to meet the overall business needs.Training:Assistant Accountant Apprenticeship Level 3 - AAT.Employees on this apprenticeship will ensure an Accountancy and Finance practice performs in the most effective way.
The course is delivered on-line via a live classroom 1-day per week.
You will learn how to prepare financial statements for Sole Traders and Partnerships, the importance of management accounting information, and how to prepare VAT returns.
You’ll develop the technical skills to progress your career in accountancy, and this will allow you to continue with your studies onto Level 4.
To pass this level you will need to study the following four units:
Financial Accounting
Preparing Financial Statements (FAPS)
Management Accounting Techniques (MATS)
Tax Processes for Business
Training Outcome:Great prospects for progression to a full-time position for the right candidate and further AAT qualifications.Employer Description:Greenlight Accountancy is a forward-thinking accountancy practice providing bookkeeping, payroll, VAT and advisory services to small and medium-sized businesses. We combine technical expertise with a personal, approachable style and a strong focus on quality and accuracy. We offer a friendly, professional environment where an apprentice can gain hands-on experience and develop strong accounting skills by being supported by well-organised team. This is an excellent opportunity for an apprentice looking to gain practical experience and progress within a modern accountancy firm.Working Hours :Monday to Thursday - hours to be discussed at interview - Office hours, 30 in total.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative....Read more...
Ensure all EYFS regulations are followed while supporting a high-quality, inclusive environment for children of all backgrounds and developmental stages
Follow nursery policies, health and safety requirements, and legislation, sharing responsibility for safeguarding and child welfare
Support planning and delivery of appropriate continuous provision, resources, and records in line with government guidance and children’s individual needs
Uphold the nursery’s high standards and professional reputation at all times
Ensure volunteers, students, and apprentices feel welcomed, valued, and fully included in the staff team
Identify and engage in training and professional development to work toward a relevant qualification during the fixed-term contract
Work collaboratively on daily operations, maintaining a safe, secure, and clean environment, and remain flexible across all areas of Highwood
Assist with meal and snack preparation, ensuring regulatory compliance and consideration of individual dietary needs
Communicate effectively with parents and encourage their involvement in nursery life and their child’s care
Maintain strict confidentiality of all information
Carry out any additional duties appropriate to the role as reasonably required
Training Outcome:Upon successful completion of the Level 3 Early Years Apprenticeship Programme, individuals are well-positioned to pursue a range of rewarding career pathways within the early years and education sector.
This qualification not only provides a strong foundation in child development, safeguarding, and early education practices but also opens the door to further training and specialisation. Excellent opportunities for career progression include roles such as Room Leader, Nursery Supervisor, Deputy Manager, or Nursery Manager.
With additional experience and qualifications, individuals may also progress into roles such as Early Years Teacher, SENCO (Special Educational Needs Coordinator), or move into related fields such as childcare consultancy, family support work, or education welfare.
For those seeking further academic development, there is also the option to undertake a Level 5 qualification, Foundation Degree, or a full BA (Hons) in Early Childhood Studies, which can lead to Qualified Teacher Status (QTS) or other specialist roles in the education sector.Employer Description:At Highwood we pride ourselves on providing quality childcare for children aged three months to five years. Each room, from Bunnies to Owls, has been carefully planned, giving children a choice of free-flow-play and opportunities to learn through exploration.
Our children are encouraged to develop their individuality and self-confidence through our Highwood curriculum as they explore a wide range of activities. Our ‘in the moment’ planning is a child-centred approach that enables children to grow, learn, explore and progress through play at their own pace.Working Hours :Variable shifts - To be discussed furtherSkills: Communication skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
In the role you will support ladle preparation, ingot mould setup, teeming activities, crane operations and other key processes are carried out safely, effectively and in line with operational standards.
Through hands-on training and formal qualifications, the apprentice will learn to contribute to the successful production of liquid steel while maintaining high levels of safety, compliance and teamwork.
You’ll be supporting primary steelmaking operations using the 105-tonne Electric Arc Furnace and assisting with secondary steelmaking processes involving the VAD, VOD and Ladle Furnace.
The role includes preparing and setting up ladles for safe, effective steel pouring, helping with ingot mould setup, stripping and teeming, and taking on general crane-driving duties while learning more complex slinging operations.
You’ll complete essential training such as FLT, Bucket Truck and Confined Spaces courses, and help configure pitside areas to keep production safe and efficient.
Working as part of a team, you’ll follow standard process instructions, maintain high operational standards and promote strong Health & Safety practices. As your skills grow, you’ll take on additional duties and responsibilities to support the wider steelmaking operation.Training Outcome:Upon successful completion of the apprenticeship and competency review, it is expected the individual will move into a full-time role.Employer Description:We manufacture some of the world’s largest steel castings and forgings, ranging from 1 to 350 tonnes. You don’t need to be a metallurgist expert to know that is really big and really heavy! When it comes to steel production anything that’s heavy and technically complex is where we add real value to our customers. We produce a wide range of products for mills and presses, nuclear, defence, power generation, offshore oil and gas and materials processing industries. It is this diversity of products that allows us to offer a number of different opportunities across our business. Check out our website for more information and images of the exciting work we do here. We have a long and established history within Sheffield spanning over 170 years…. In 2021 we were acquired by the Ministry of Defence (MOD). This has given our business a new focus, marking an exciting and monumental time for our future. We have also secured over £400m of new investment over the next 10 years to support our defence-critical assets, including plans for a new heavy forge line and building, a flood alleviation scheme and major machine tool replacements. There really is no better time to join us!Working Hours :Monday to Friday 7:45am till 4pm, the role will eventually involve working shifts.Skills: Reliable,Enthusiastic,Eager to learn,Self-motivated,Positive attitude,Time management....Read more...
You will be working in an exciting and dynamic environment which will mainly be office based but there will be some site experience. You will be at the heart of the contracting organisation, and you will undertake versatile activities using digital processes and systems to secure future projects and to enable progress and completion of actual construction sites. Technicians within this specific career area are engaged to interpret, analyse, contribute and directly assist construction contracting professionals working with a wide range of project resources and documentation regularly interacting with internal and external customers.
Support the coordination of construction site-based projects alongside supervisory and technical teams on an individual site, a range of sites or in an office environment
Identify the suitability of health and safety documentation, including risk assessments and method statements, to assist in ensuring sufficient planning has been carried out for tasks to be completed safely
Liaise with internal and external stakeholders to ensure the requirements of a project are met, ensuring records of the communications are kept in line with company processes
Ensure accurate contractual records are kept in relation to the planning of construction projects
Support the production of resource lists, based on estimates, using technical drawings to identify the requirements of the project
Assist with the development of tenders relevant to the construction project, ensuring records of tenders are kept and processed within the required timescales
Support the procurement of project materials, plant and sub-contractors
Support the progress of construction projects, recommending and proposing revisions of programmes and assisting with the planning of schedules of work
Support the implementation of appropriate contract quantities and cost monitoring systems to provide early warning of problems for all contract phases on site
Use surveying information to contribute to the measurement, evaluation and review of project performance
Training:
The successful applicant will work towards a Level 3 Construction Support Technician Qualification, which will take 24 months (plus End Point Assessment) and will be delivered by T3 Training on a Day Release basis
Training Outcome:
Full time role
Employer Description:Enable Futures, award-winning Shared/Flexi Job apprenticeship service will support you through your apprenticeship journey and professional development. We employ our apprentices directly and are listed on the Flexi Job Apprenticeship Register. We work with hosts in Yorkshire and the North East to provide apprentices in the construction and civil engineering industry.Working Hours :Monday to Friday 08:30- 17:00 (with a 16:30 finish on a Friday)Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Team working,Initiative....Read more...
Your responsibilities will include:
Applying principles and best practices for the termination and connection of conductors, cables, and cords in electrical systems
Preparing for the pre-installation and installation of wiring systems and electrotechnical equipment
Supporting inspection, testing, commissioning, and certification of electrotechnical systems and equipment
Understanding electrical principles associated with the design, construction, installation, and maintenance of electrical equipment and systems
Apprenticeship focus:
Initially, you will learn to wire and crimp cables and follow electrical schematics
As you progress, you will connect all components and assist in building furniture, drilling, and cutting where required. The work is fast-paced and requires focus, precision, and attention to detail
Once ready, you will construct small control panels, gradually progressing to larger and more intricate panels according to your skill development
All tasks are supervised, but the work is carried out by the apprentice
Health, safety, and workplace standards:
Adherence to health & safety and environmental regulations, guidance notes, and relevant codes of practice is essential
Maintain a safe and clean workplace, including keeping floors clear, emptying recycling containers, and sorting unusable wires for periodic collection
Additional information:
Each day brings new challenges, as every customer and project is unique
This ensures a varied and dynamic learning experience
Training:
Installation and Maintenance Electrician Level 3
You will attend York College on a block release basis; Approximately one week at college per month during the academic year
Training Outcome:
Once the apprenticeship is complete, the company does not have a defined career progression
However, on an individual basis, the company owners are open to supporting further qualifications that will also be beneficial to our company
This is not usually done immediately after completing your apprenticeship but having worked with us for several years afterwards
All employees do regular training required for their position as well as further technical qualifications
Employer Description:For nearly 20 years, Total Automated Solutions have built both an outstanding team and a great reputation across multiple industry sectors. We offer a wide range of automated engineering solutions, and we listen to our clients’ individual needs to tailor our services to their specific requirement. We design, build and install control and automations panels for various industry sectors. No two days are the same.Working Hours :Monday to Thursday, 7.30am - 4.30pm, Friday, 7.30am - 1.30pm.
No shifts, evenings or weekends expected.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
As an L1 Support Agent at Aareon UK, you will be the first point of contact for customers using our Fixflo and Arthur platforms. You will provide frontline support by triaging and resolving user queries, delivering clear and timely communication, and ensuring a high standard of service.
Your work will play a key role in customer satisfaction and contribute to the continuous improvement of our support operations. Your work will play a key role in customer satisfaction and contribute to the continuous improvement of our support operations.
The role will involve:
Respond to customer support requests via ticketing system, email, or chat in a timely and professional manner
Accurately log, prioritise and classify support queries based on impact and urgency
Resolve common customer issues independently using documented processes and troubleshooting guides
Escalate unresolved or complex issues to L2 support with clear documentation and context
Maintain internal and external knowledge base articles, updating information as needed
Provide empathetic and clear communication tailored to the user’s technical understanding
Collaborate with team members to share knowledge and improve service consistency
Training:
This will be a blended delivery, a mixture of Microsoft Teams and face-to-face
Some training will take place on-site, and all will be within your working hours
Ixion Holdings will complete functional skills where necessary and will ensure Health & Safety, British Values and Equality & Diversity are embedded throughout the course
Training Outcome:
Progressing could include Customer Success, Account Management, Product Management, Developer or Support
Employer Description:Aareon is Europe's trusted provider of SaaS solutions for the property industry. We operate across six regions in Europe, with more than 13,000 customers with 18 million units.
With locations across Germany, The Netherlands, France, Sweden, Spain and The United Kingdom, we employ more than 2000 people delivering local expertise and partnerships with our customers.
Our mission is more than our work; it's our passion: connecting people, process and property, bringing the ecosystem closer together. We make digitalisation a reality, helping our customers manage and sustain their properties effectively while providing superior digital experiences for everyone involved.Embracing the industry's responsibility, we are dedicated to a more sustainable future. Our commitment encompasses environmental, economic, and social dimensions, empowered by technology that promotes affordable housing and energy efficiency for a brighter tomorrow.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Creative,Initiative,Familiar with ticketing tools,Tech savvy....Read more...
