The role of apprenticeship includes fire, security and emergency systems to detect intrusion, provide surveillance, monitor and control access to buildings, properties and sites or to detect fire and emergencies.
The main responsibilities include:
Installing and maintaining various intruder, CCTV and Fire alarm systems
Demonstrate systems for customers and explain details such as the causes and consequences of false alarms
Installing Commission/ Handover of CCTV, Intruder Alarms and Fire Alarm Systems
Ensure the health, safety and welfare of themselves and their team in accordance with the company's policy
Advising customers on security issues, equipment use both face-to-face and over the phone
Providing technical support
Training:
Fire emergency and security systems technician Level 3 (A level)
Training 2000 Blackburn
24 x one week blocks
Training Outcome:
Engineers are inventors, designers and problem solvers, people who make a difference to the way we live. As trained professionals, engineers are well paid and highly respected
Many get top jobs and even run their own companies
If you enjoy working as part of a team, like solving problems and have a practical flair, you will find engineering has a lot to offer
Employer Description:We're an established, nationwide, electrical contractor centrally based in the UK with over 20 years of experience. We operate successfully within retail, commercial, domestic and industrial electrical markets.We've worked hard to develop market-leading expertise within the automotive industry, in particular; bodyshops and spraybooths. Whilst doing so, we have also built up a respectable portfolio of restaurants, dental groups, warehouse facilities and retail stores across the UK.Working Hours :Working week to be confirmed at interviewSkills: Communication skills,Attention to detail,Team working,Dependable....Read more...
Assist in designing, building, and testing automation workflows using platforms such as Microsoft Power Automate, n8n, and custom APIs
Support the integration of AI tools and large language models (LLMs) into internal systems and client environments
Help monitor, maintain, and improve existing automated workflows to ensure reliability and performance
Provide first-line IT support for client systems, including cloud services (Microsoft 365, Azure, Google Workspace) and network devices
Contribute to documentation of automations, scripts, and system processes
Assist senior engineers in implementing new tools and solutions to enhance operational efficiency
Participate in R&D projects exploring AI-driven tools and business process automation opportunities
Collaborate closely with the technical team to troubleshoot and resolve IT and automation-related issues
Training:Why choose our AWS Cloud Support Specialist Level 3 programme?
The AWS Cloud Support Specialist apprenticeship allows you to recruit fresh cloud talent or upskill your existing workforce to become work-ready first-line IT support, specialising in AWS and cloud management. An AWS Cloud Support Specialist’s role is desk-based and revolves around system user queries and resolving faults in a helpdesk environment. AWS Cloud Support Specialists are expected to rectify or escalate faults swiftly, to mitigate internal and external impact.
The AWS Cloud Support Specialist Level 3 Apprenticeship enables the apprentice to:
Understand how to carry out a methodical approach to problem -solving
Become aware of the key organisational, cultural and health and safety considerations required by AWS Cloud Support Specialists
Comprehend core networking principles, including network addressing, Cloud, Virtualisation and Security
Gain a fundamental understanding of operating system concepts in cloud-based environments
Grasp the concept of cloud-enabled systems, secure integration, disaster recovery, principles of test plans and automation tools.
Tools and technologies learned:
Learners will learn to use AWS
Training Outcome:You will work closely with the IT Tech team and management, gaining the skills and experience to progress into an Apprentice Automation Engineer or IT Systems Technician role
Upon successful completion of the apprenticeship, there may be an opportunity to secure a full-time position if available at the time with continued professional development, vendor certifications, and exposure to cutting-edge AI and automation technologies.Employer Description:At Iconology Ltd, we are a forward-thinking Managed Service Provider (MSP) based in Kent, delivering outstanding IT, automation, and AI-driven solutions to clients across diverse industries.
At Iconology, dedication and initiative are recognised and rewarded. As our business continues to grow, so do the opportunities for career progression and personal development. If you’re passionate about technology, automation, and innovation — and you’re eager to learn in a fast-paced, team-driven environment, apply today!Working Hours :Monday - Friday, 9.00am - 5.30pm (out-of-hours may be requested with notice as overtime).Skills: Communication skills,IT skills,Problem solving skills,Analytical skills,Team working....Read more...
Our Mechanical, Electrical and Trim Technicians work methodically to return customer vehicles to factory standards, diagnosing and fixing faults and distributing work as required to other specialists.
Due to the high level of technology within our vehicles you will develop skills in mechanics and electrics.
While the type of work carried out will vary according to location, some of the typical day to day duties include:
Removing and fitting basic mechanical, electrical and trim components.
Removing and refitting non-structural body panels.
Removing, renewing, and refitting mechanical and electrical systems and vehicle trims following accident damage.
Carrying our vehicle inspections.
Identifying the extent of vehicle damage.
Accessing and removing damage components.
Installing new components.
Using specialist equipment and techniques including welding and soldering to undertake repairs.
An ideal MET Technician apprentice will be able to work methodically, have attention to detail and be a team player.
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn.
Teamwork.
Strong communication.
Customer Service.
Interest in vehicle engineering.
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the National Learning Centre in Milton Keynes.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the three year programme, you will receive the following:
Level 3 Vehicle Damage Mechanical, Electrical and Trim (MET) Technician.
Brand specific certifications.
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles.
Our network of Volkswagen Group approved Paint and Body centres deliver a first class service to customers using teams of highly trained experts and the same paint, parts and materials that are used at our factories.
Our apprenticeship programme gives you the opportunity to become part of this network, working within an approved body shop and receiving world class training from our industry experts.Working Hours :Monday - Friday, 08.30 - 17.30.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
We work to strict SLAs with our customers, and you’ll be responsible, after training, for the quality of information logged into our ticketing system.
You will be expected to accurately log support tickets in a timely manner. We expect you to be self-motivated, efficient and well-organised with a keen eye for detail.
Specific duties will include (but aren’t limited to):
Good use of Microsoft Office, in particular, Outlook, Word, Excel and Windows
Skills in Office 365
Hardware building
The timely and accurate logging of customer issues into the Call Management System
First Line support from both phone calls and incoming emails
Take responsible for the quality of the information recorded
Be able to produce clear descriptions relating to user problems that ensure timely and efficient solutions
Resolving the initial query to the best of your ability if you don’t need to escalate
Recognising when a call is urgent and escalating accordingly
Carrying out configuration and testing of new kit prior to install at customer site
The ability to work as part of a team, whilst remaining self-motivated in managing your own workload
The ability to demonstrate an excellent customer service focus when dealing with clients
We’re looking for you to develop the role so that, in time, you become the first point of contact for all incoming issues to the Help DeskTraining:
Information Communications Technician Level 3 Apprenticeship Standard
An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studying
Training Outcome:
We’re looking for you to develop the role so that, in time, you become the first point of contact for all incoming issues to the Help Desk
Ultimately, we’ll work to promote you through the ranks of 1st, 2nd and third line support, and provide you with further training and support
Employer Description:Wise Origin is a national training provider which was established in 2006. We deliver further education and provide employment opportunities through our Apprenticeship Programmes and other funded provisions. We specialise in IT, Digital & Data Apprenticeships and our aim is to help businesses and individuals make wise decisions for better futures.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Job Description
Job Title: IT Support Technician – Field Based
Location: North West Kent, with occasional visits to Head Office, CanterburySalary: £30,000 – £38,000 p.a. doeHours: 8:00am – 4:30pm, Monday to FridayDriving Licence & Vehicle Required***Due to the nature of this role, you’ll be required to undertake a DBS check before start***Role Overview:
Provide IT support across Primary Schools in North West KentMaintain desktops, laptops, tablets, iPads, servers, and network infrastructureAdminister Microsoft servers, Windows, Office products, Active Directory, and Group PolicyTroubleshoot hardware, software, and network issues for staff and usersRespond to support requests via a bespoke fault logging systemUndertake IT change requests and perform routine diagnostics and maintenanceOccasionally travel to Head Office in Canterbury for training, meetings, or support
Requirements:
Previous IT support experience, ideally in education or MSP environmentsStrong technical knowledge: Microsoft Server, Windows, Office, Active Directory, Group PolicyExperience with network infrastructure, backups, and diagnosticsKnowledge of Apple products is desirableFull driving licence and eligibility for an Enhanced DBS checkTerm-time or part-time availability covering 38 school weeks
Why Join Us:
Great pay + mileage paid at 44p per mileBe part of a 25-year-old, thriving businessFlexible work options available to suit your lifestyleOpportunities for professional development and career progressionTerm-time roles paid over 12 months for consistent incomeWork with diverse IT systems and a variety of schools
Westin Par values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies, we are acting as an Employment AgencyDue to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience. If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion.
....Read more...
Job Description
Job Title: IT Support Technician – Field Based
Location: North West Kent, with occasional visits to Head Office, CanterburySalary: £30,000 – £38,000 p.a. doeHours: 8:00am – 4:30pm, Monday to FridayDriving Licence & Vehicle Required***Due to the nature of this role, you’ll be required to undertake a DBS check before start***Role Overview:
Provide IT support across Primary Schools in North West KentMaintain desktops, laptops, tablets, iPads, servers, and network infrastructureAdminister Microsoft servers, Windows, Office products, Active Directory, and Group PolicyTroubleshoot hardware, software, and network issues for staff and usersRespond to support requests via a bespoke fault logging systemUndertake IT change requests and perform routine diagnostics and maintenanceOccasionally travel to Head Office in Canterbury for training, meetings, or support
Requirements:
Previous IT support experience, ideally in education or MSP environmentsStrong technical knowledge: Microsoft Server, Windows, Office, Active Directory, Group PolicyExperience with network infrastructure, backups, and diagnosticsKnowledge of Apple products is desirableFull driving licence and eligibility for an Enhanced DBS checkTerm-time or part-time availability covering 38 school weeks
Why Join Us:
Great pay + mileage paid at 44p per mileBe part of a 25-year-old, thriving businessFlexible work options available to suit your lifestyleOpportunities for professional development and career progressionTerm-time roles paid over 12 months for consistent incomeWork with diverse IT systems and a variety of schools
Westin Par values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies, we are acting as an Employment AgencyDue to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience. If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion.
....Read more...
Why work for Martin-Baker
A career in aerospace with a British engineering firm that is saving lives worldwide. When you work at Martin-Baker, you’re providing pilots with their last form of defence.
What you’ll be doing:
As well as achieving a qualification, you’ll learn about Martin-Baker through exposure to various Engineering & Manufacturing disciplines, fully supported by your team. These disciplines could include Machining, Assembly, Tool Room, Design and Environmental Test, and you could learn use of mills and lathes, pipe bending, riveting, deburring, inspection techniques, CAD modelling, and so much more
We’ll also provide the time needed for your commitments with training providers so that you successfully achieve all aspects of your apprenticeship
Our programme also helps you to develop your interpersonal skills with various activities throughout the course of the apprenticeship
These opportunities include STEM outreach, support at careers and business fairs and challenging yourself with resilience training
Training:
Machining Technician Level 3 Apprenticeship Standard
One day per week will be spent at HRUC, and 4 days per week will be on-the-job training
Training Outcome:
The future of engineering and manufacturing is changing. To future-proof your career Martin-Baker will always keep investing in your development. That’s a long-term promise. Because we want to learn from you, so keeping your skills up to date is important to us, and important for our future
After completing their apprenticeship, colleagues have gone on to specialise in fields as varied as procurement, explosives, research & design, and CNC programming
Employer Description:Martin-Baker is the world's leading manufacturer of ejection seats & related equipment.
It is the only company that can offer a fully integrated escape system that satisfies the very latest in pilot operational capability & safety standards. Martin-Baker offers a complete 'end-to-end service’, from helping the customer to establish operational safety and escape requirements, including design, development and qualification to on-going support throughout the entire service life of the aircraft.Working Hours :Monday - Thursday, 8.00am - 5.00pm, Friday, 8.00am - 12.00pm.Skills: Communication skills,Attention to detail,Problem solving skills,Team working....Read more...
We are seeking an IT Asset Technician Apprentice to join our team within our facility.
You’ll be working in a fast-paced environment, so organisation and the ability to be on your feet throughout the day are essential. This is an excellent opportunity to develop your skills in a dynamic and growing IT reuse company. Full training will be provided to the successful candidate.
Key Responsibilities:
Identify and process IT hardware in line with strict customer specifications.
Handle and separate potential data-bearing devices securely.
Sanitise or physically destroy data-holding items in accordance with required procedures.
Assist within the Secure Asset department as needed.
Additional duties include:
Disassembling various IT devices, including mobile phones and tablets.
Maintaining a clean and organised warehouse environment.
Creating, moving, and organising pallets.
Cross-training in other departments, such as IT refurbishment, where required.
Training:Apprentices will be required to attend college at least x1 day per week either at Uxbridge or Richmond upon Thames Campus completing necessary mandatory training and units associated with the apprenticeship.
Our Account Manager, industry-trained assessor and Learning Advocate support apprentices to deliver our high-quality training programmes.
The apprentice will be required to complete:
Apprenticeship Standard
End Point Assessment
Functional Skills in English, maths and ICT (if required)
Apprentices will be required to attend college at least x1 day per week, either at Uxbridge, Harrow or Hayes Campus, completing necessary mandatory training and units associated with the apprenticeship.
Other training will be provided by the employer as required to enable the fulfilment of the job role.Training Outcome:Potential full-time permanent position within the organisation.Employer Description:Computer Hub UK and Computer Hub Recycling are among the UK’s leading specialists in secure IT asset disposal and technology refurbishment. Our mission is to collect and process IT equipment from our extensive client base, refurbishing and reselling items to extend their lifecycle and support environmental sustainability.Working Hours :Monday to Friday.Skills: Attention to detail,IT skills,Team working,Communication skills,Creative,Customer care skills,Organisation skills,Problem solving skills....Read more...
Role & responsibilities:
Assist in the preparation and testing of asphalt samples using standard laboratory equipment and procedures
Record and report test results accurately and promptly
Verify compliance of results and initiate corrective action where necessary
Maintain a clean and safe working environment in accordance with health and safety regulations
Support senior technicians in conducting quality control checks on raw materials and finished products
Help calibrate and maintain laboratory instruments and equipment
Learn and apply relevant industry standards (e.g., BS EN standards) and internal procedures
Participate in training and development activities as part of the apprenticeship program
Perform other duties efficiently and effectively as required by the Technical department
Training:You will study on a Level 3 Engineering and manufacturing support technician apprenticeship. On completion of this, you will gain a qualification in Engineering at Level 3 standard.
During the first year of the apprenticeship, your learning will take place at the University of Sheffield’s AMRC Training Centre based at Catcliffe, Rotherham, for an initial block of study on a full-time basis. After this, you will attend the Training Centre for one day a week for knowledge study.Training Outcome:Completion of the University of Sheffield’s AMRC Training Centre apprenticeships are nationally recognised qualifications which are acknowledged and respected by employers across the world. These can open the door to many more opportunities, such as Engineering Management and Project Engineering positions across a range of sectors worldwide.Employer Description:SteelPhalt, a Harsco Environmental company, has been making roads safer by developing and manufacturing high-performance asphalt products for roadmaking in the UK industry since the 1960s. Based in Rotherham, South Yorkshire, SteelPhalt is ideally located to source material cost-effectively from the surrounding steel industry to sustainably create asphalt. With a reputation for first-class products matched by a commitment to innovation and sustainability, SteelPhalt works in partnership with councils, local authorities, and contractors nationwide to deliver durable roads for a sustainable world.Working Hours :You will work Monday to Friday. Your start and finish times including your shift pattern will be determined by the employing company.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Team working....Read more...
We currently have an urgent vacancy for a Service Desk Support Analyst / IT Support Engineer on behalf of our client, a National Charity, based in the St Mellons area of Cardiff. Working within an existing team you will be responsible for providing 1st and some 2nd line support to circa 1200 staff nationally within an ITIL based environment.
Due to the nature of the organisation's public services, you will be expected to go through and obtain SC security clearance and NPPV2 Police Vetting before starting the role. Therefore, you must have been a working resident in the UK for the last 4 years. Alternatively, already hold current SC security clearance.
This is a permanent role offering hybrid working options (at least 3 days in office), a salary of £26,150 and benefits.
We are looking for an individual who can offer prior Service Desk (Helpdesk Support) experience in a Microsoft Windows environment providing 1st with some 2nd line technical support including application support of bespoke applications (CRM).
We need someone who can offer:
* Experience of working in 1st / 2nd line Service Desk support role
* Windows Active Directory and Microsoft EntraID (Azure), managing computer and user accounts, groups and containers
* Hardware setup, installation, troubleshooting and diagnostic assistance (Computer, Telephone, Laptop, Printer, Scanner)
* Network support, Installation, configuration (LAN, WAN, VPN, etc.) incl. switches, routers and firewalls
* Microsoft Windows 10/11 & MS Office 2016 & O365 installation, configuration and troubleshooting
* Desktop and browser security components: including site security certificates, firewalls and anti-virus
* Supporting Voice Over IP telephony solutions, specifically Zoom Workplace
* Experience with IT Service Management tools i.e. ticket logging software, Microsoft System Centre and prior experience working in an ITIL aligned enterprise environment
* Ability to multitask across multiple incidents, be organised and have a keen eye for detail
* Naturally, as the role involves supporting users nationally you will have excellent communications skills, both verbally and written.
The service desk operates between the hours 9.00 to 17.00 Monday to Friday but may require occasional rare travel to support local offices and stakeholders throughout the country. This is a high-volume environment, and you will be dealing with circa 35-40 tickets a day. The right candidate must have the ability to take ownership of issues and see them through to resolution while providing excellent service.
In return our client offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans, cycle to work scheme, and the opportunity to play a key role in a national charity providing world-class services.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Keywords: Service Desk, 2nd Line, 1st Line, Support, Helpdesk, ITIL v3 / v4, Windows Server, AD, Active Directory, Exchange 2016, Windows 11 & 10, Office 2016, O365, Firewall, Antivirus, Anti-Virus, Antispyware, Spyware, Broadband, ADSL, VPN, Microsoft Dynamics CRM, Track-IT, Skype for Business, VOIP, Networking, Azure, IT technician, IT support engineer, IT engineer, 1st line support engineer, 2nd line support engineer, 1st line engineer, 2nd line engineer, Helpdesk Engineer,
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We’re looking for an enthusiastic, IT-focused individual looking to develop their skills within a 1st line support role for a rapidly growing organisation.
You will help resolve IT related issues for over 650 sites across the UK. You will need to work fast and determine if issues can be resolved internally or need to be escalated to 3rd parties. You will be responsible for ensuring users are kept updated and deliver a high level of support and customer service.
The role will include training days for your time with Estio training, and 1 day a week to complete course work.
Duties and key responsibilities
You will:
Be the first point of call for colleagues across the business, diagnosing and assisting them with their issues over the phone and via email.
Work as part of a team to resolve incidents and requests within a given SLA.
Work with our 3rd party support providers to ensure incidents are resolved.
Liaise with end users to ensure they are kept informed about the progress of their issue.
Be able to diagnose and resolve common software and hardware issues.
Discuss and explain issues with users in a non-technical way where required, to gather the right information to progress their issue.
Training:Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.
Throughout the apprenticeship, learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.
Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications Technician, with training in how to:
Efficiently operate and control your ICT infrastructure – physical or virtual hardware, software, network services and data storage.
Use infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components.
Prioritise systems support tasks and monitor and maintaining system performance.
Maintain regulatory, legal and professional standards.
Support the information systems needs for your business.
Training Outcome:Full-time 1st Line engineer with possible internal progression such as:
Infrastructure
Data Teams
Leadership
Security
Employer Description:We’re a group of vet practices and businesses across the UK, working in true partnership to help keep pets healthy and happy. That’s why we’re called VetPartners!
Our veterinary teams receive centralised support in all areas, from finance to IT and marketing, as well as fantastic benefits, training and investment, meaning they can focus on what really matters: delivering outstanding care to your pets.Working Hours :Monday - Friday 9am-5pm.Skills: Customer service experience,Keen to learn,Work to meet deadlines....Read more...
We currently have an urgent vacancy for a Service Desk Support Analyst on behalf of our client, a National Charity, based in the St Mellons area of Cardiff. Working within an existing team you will be responsible for providing 1st and some 2nd line support to circa 1200 staff nationally within an ITIL based environment.
Due to the nature of the organisation's public services, you will be expected to go through and obtain SC security clearance and NPPV2 Police Vetting before starting the role. Therefore, you must have been a working resident in the UK for the last 4 years. Alternatively, already hold current SC security clearance.
This is a permanent role offering hybrid working options (at least 3 days in office), a salary of £26,150 and benefits.
We are looking for an individual who can offer prior Service Desk (Helpdesk Support) experience in a Microsoft Windows environment providing 1st with some 2nd line technical support including application support of bespoke applications (CRM).
We need someone who can offer:
* Experience of working in 1st / 2nd line Service Desk support role
* Windows Active Directory and Microsoft EntraID (Azure), managing computer and user accounts, groups and containers
* Hardware setup, installation, troubleshooting and diagnostic assistance (Computer, Telephone, Laptop, Printer, Scanner)
* Network support, Installation, configuration (LAN, WAN, VPN, etc.) incl. switches, routers and firewalls
* Microsoft Windows 10/11 & MS Office 2016 & O365 installation, configuration and troubleshooting
* Desktop and browser security components: including site security certificates, firewalls and anti-virus
* Supporting Voice Over IP telephony solutions, specifically Zoom Workplace
* Experience with IT Service Management tools i.e. ticket logging software, Microsoft System Centre and prior experience working in an ITIL aligned enterprise environment
* Ability to multitask across multiple incidents, be organised and have a keen eye for detail
* Naturally, as the role involves supporting users nationally you will have excellent communications skills, both verbally and written.
The service desk operates between the hours 9.00 to 17.00 Monday to Friday but may require occasional rare travel to support local offices and stakeholders throughout the country. This is a high-volume environment, and you will be dealing with circa 35-40 tickets a day. The right candidate must have the ability to take ownership of issues and see them through to resolution while providing excellent service.
In return our client offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans, cycle to work scheme, and the opportunity to play a key role in a national charity providing world-class services.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Keywords: Service Desk, 2nd Line, 1st Line, Support, Helpdesk, ITIL v3 / v4, Windows Server, AD, Active Directory, Exchange 2016, Windows 11 & 10, Office 2016, O365, Firewall, Antivirus, Anti-Virus, Antispyware, Spyware, Broadband, ADSL, VPN, Microsoft Dynamics CRM, Track-IT, Skype for Business, VOIP, Networking, Azure, IT technician, IT support engineer, IT engineer, 1st line support engineer, 2nd line support engineer, 1st line engineer, 2nd line engineer, Helpdesk Engineer,
....Read more...
We currently have an urgent vacancy for a Service Desk Support Analyst / IT Engineer on behalf of our client, a National Charity, based in the St Mellons area of Cardiff. Working within an existing team you will be responsible for providing 1st and some 2nd line support to circa 1200 staff nationally within an ITIL based environment.
Due to the nature of the organisation's public services, you will be expected to go through and obtain SC security clearance and NPPV2 Police Vetting before starting the role. Therefore, you must have been a working resident in the UK for the last 4 years. Alternatively, already hold current SC security clearance.
This is a permanent role offering hybrid working options (at least 3 days in office), a salary of £26,150 and benefits.
We are looking for an individual who can offer prior Service Desk (Helpdesk Support) experience in a Microsoft Windows environment providing 1st with some 2nd line technical support including application support of bespoke applications (CRM).
We need someone who can offer:
* Experience of working in 1st / 2nd line Service Desk support role
* Windows Active Directory and Microsoft EntraID (Azure), managing computer and user accounts, groups and containers
* Hardware setup, installation, troubleshooting and diagnostic assistance (Computer, Telephone, Laptop, Printer, Scanner)
* Network support, Installation, configuration (LAN, WAN, VPN, etc.) incl. switches, routers and firewalls
* Microsoft Windows 10/11 & MS Office 2016 & O365 installation, configuration and troubleshooting
* Desktop and browser security components: including site security certificates, firewalls and anti-virus
* Supporting Voice Over IP telephony solutions, specifically Zoom Workplace
* Experience with IT Service Management tools i.e. ticket logging software, Microsoft System Centre and prior experience working in an ITIL aligned enterprise environment
* Ability to multitask across multiple incidents, be organised and have a keen eye for detail
* Naturally, as the role involves supporting users nationally you will have excellent communications skills, both verbally and written.
The service desk operates between the hours 9.00 to 17.00 Monday to Friday but may require occasional rare travel to support local offices and stakeholders throughout the country. This is a high-volume environment, and you will be dealing with circa 35-40 tickets a day. The right candidate must have the ability to take ownership of issues and see them through to resolution while providing excellent service.
In return our client offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans, cycle to work scheme, and the opportunity to play a key role in a national charity providing world-class services.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Keywords: Service Desk, 2nd Line, 1st Line, Support, Helpdesk, ITIL v3 / v4, Windows Server, AD, Active Directory, Exchange 2016, Windows 11 & 10, Office 2016, O365, Firewall, Antivirus, Anti-Virus, Antispyware, Spyware, Broadband, ADSL, VPN, Microsoft Dynamics CRM, Track-IT, Skype for Business, VOIP, Networking, Azure, IT technician, IT support engineer, IT engineer, 1st line support engineer, 2nd line support engineer, 1st line engineer, 2nd line engineer, Helpdesk Engineer,
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An opportunity has arisen for a Warehouse Assistant to join a reputable manufacturing company specialising in the design and production of automotive components and accessories, particularly for original equipment (OE) applications.
As a Warehouse Assistant, you will be supporting day-to-day warehouse operations across two local sites. This role offers a salary of up to £26,000 and benefits.
You will be responsible for:
* Handling goods in and out using a counterbalance forklift
* Logging incoming materials through a computer-based system
* Selecting items accurately in line with order requirements
* Driving company vehicles up to 3.5 tonnes
* Supporting routine stock checks and investigations
* Maintaining a tidy, safe working environment
* Assisting colleagues and providing cover when required
* Adhering to health, safety and environmental procedures
* Carrying out additional warehouse duties as needed
What we are looking for:
* Previously worked as a Warehouse Operative, Warehouse Assistant, Warehouse Operator, Warehouse Technician, Warehouse Worker, Warehouse Picker, Forklift Operative or in a similar role.
* Have a valid counterbalance forklift licence
* Strong numeracy and literacy skills for handling stock documentation
* Good attention to detail and ability to work to high standards
* Clean UK driving licence
What's on offer:
* Competitive salary
* Company pension scheme
* Life assurance cover
* PPE provided
* Eye care support
* 33 days annual leave including bank holidays
* Death in Service
* WeCare
* Free refreshments
This is a great opportunity to join a respected organisation offering long-term stability and excellent team culture.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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An opportunity has arisen for a Warehouse Operative to join a reputable manufacturing company specialising in the design and production of automotive components and accessories, particularly for original equipment (OE) applications.
As a Warehouse Operative, you will be supporting day-to-day warehouse operations across two local sites. This role offers a salary of up to £26,000 and benefits.
You will be responsible for:
* Handling goods in and out using a counterbalance forklift
* Logging incoming materials through a computer-based system
* Selecting items accurately in line with order requirements
* Driving company vehicles up to 3.5 tonnes
* Supporting routine stock checks and investigations
* Maintaining a tidy, safe working environment
* Assisting colleagues and providing cover when required
* Adhering to health, safety and environmental procedures
* Carrying out additional warehouse duties as needed
What we are looking for:
* Previously worked as a Warehouse Operative, Warehouse Assistant, Warehouse Operator, Warehouse Technician, Warehouse Worker, Warehouse Picker, Forklift Operative or in a similar role.
* Have a valid counterbalance forklift licence
* Strong numeracy and literacy skills for handling stock documentation
* Good attention to detail and ability to work to high standards
* Clean UK driving licence
What's on offer:
* Competitive salary
* Company pension scheme
* Life assurance cover
* PPE provided
* Eye care support
* 33 days annual leave including bank holidays
* Death in Service
* WeCare
* Free refreshments
This is a great opportunity to join a respected organisation offering long-term stability and excellent team culture.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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Working at our factory in Coleford you will plan and prepare for maintenance work – including maintenance and repair of production machinery and site services
Conduct planned maintenance, including testing, fault finding, repairing and manufacturing or replacing component parts
Conduct predictive maintenance and respond to breakdowns
Conduct reactive maintenance and perform corrective actions
Understand the basics of Programmable Logic Controllers (PLC) and integration into fault finding
Lead and support operational teams with machinery changeovers, setups
Maintain engineering documentation
Ensure the availability and performance of equipment
Contribute to internal and external audits
Adhere to workplace health & safety regulations ensuring a safe working environment for yourself and colleagues.
Training:Level 3 Mechatronics maintenance technician apprenticeship standard. Formal training is delivered at HWGTA, located in Hereford (HR4 9SX),
Year 1: 5 days/week in at the HWGTA training centre during term-time with additional training days on-site in Coleford throughout the year. This also includes a week residential at an outdoor education centreYear 2: 1 day at HWGTA, 4 days on site each weekYear 3 & 4: Full-time on site.Training Outcome:Once you have completed your Apprenticeship standard, subject to vacancies at the time, there will be an opportunity to apply for further employment.Employer Description:Suntory Group is a Japanese company and the world’s third biggest player in the drinks industry. We are renowned for our alcoholic and non-alcoholic drinks including whisky, beer and soft drinks. Our Coleford Factory was built in 1946 and spanning 53 acres, our factory employs more than 300 people who help make our much-loved drinks, Lucozade and Ribena. Our diverse and iconic portfolio includes amongst many other brands, Orangina, Yamazaki and Hibiki whiskies, Premium Malts and V.Working Hours :Year 1 full-time at college
Year 2 & 3 Monday to Friday days
Year 4 tbcSkills: Communication skills,IT skills,Problem solving skills,Team working....Read more...
This role is wide-ranging and has both practical and theoretical elements. As part of your development to a certified technician, you will be expected to carry out testing, under supervision, as well as completing academic study. Verification of your understanding in the various elements will be assessed by formal practical and written examination.
Main responsibilities and duties for both manufactured and bought-in products could include but not be limited to:
Assisting with Non-Destructive Testing related projects.
Preparation of NDT written instructions and procedures.
“Hands on”, supervised testing of munitions component parts.
Involvement in the development and installation of new equipment to meet the requirements of the business and the customer.
Assisting with awareness training and knowledge improvement in NDT.
Ensuring effective liaison with the other functions such as Manufacturing Engineering, Safety, Quality, Procurement and Logistics is used to successfully tackle production issues.
Liaison with specialist external test facilities as required for test and validation purposes.
Supporting improvement projects in respect of technical issues.
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Approximately 95% of apprentices choose to stay on with us. As a global business, there is a world of opportunities – whether you decide to stay in the UK, or explore an overseas role.Employer Description:At BAE Systems, we provide some of the world’s most advanced, technology-led defence, aerospace and security solutions. We employ a skilled workforce of more than 93,000 people in around 40 countries. Working with customers and local partners, we develop, engineer, manufacture, and support products and systems to deliver military capability, protect national security, and keep critical information and infrastructure secure.Working Hours :Shifts to be confirmed.Skills: Communication skills,Organisation skills,Team working....Read more...
As part of our workshop team, you'll be involved in everything from assembling and wiring electrical components to testing systems and learning how to spot faults before they become problems. You'll get to grips with a variety of hand and power tools and build your understanding of how different systems work.
Every day brings something new. You could be based in the workshop assembling and wiring components or supporting the testing and inspection of equipment before it’s delivered to our customers. As your experience grows, there may also be opportunities to visit customer sites and see how the systems you’ve helped build are used in real-world environments.
Throughout your apprenticeship, safety will be central to everything you do. You’ll learn how to apply best practice manufacturing and testing techniques while being guided and supported by colleagues who want to see you succeed.
It is a practical, rewarding role that builds real-world skills for a meaningful future. Training:As part of your apprenticeship, you'll study for the Level 3 Engineering Fitter Apprenticeship Standard through Loughborough College. Training will take place one day per week during term time, supported by regular reviews with your college assessor and workplace mentor.
You’ll also complete progress reviews every 12 weeks, with opportunities for feedback, professional discussions, and practical assessments both in college and on site.Training Outcome:By the end of your apprenticeship, you’ll be ready to take on the role of Electrical Manufacturing Technician. You’ll have the core technical and practical skills to work safely and effectively on real engineering projects.
Upon programme completion, you can expect to earn a competitive salary exceeding £33,000.
From there, your development doesn’t stop. Through the Babcock Role Framework, you’ll have a clear view of how your career can progress, with mapped-out pathways, development opportunities and the tools you need to get wherever you want to go.Employer Description:Babcock is an international defence company providing support and product solutions to enhance our customers’ defence capabilities and critical assets. We provide through-life technical and engineering support for our customers’ assets, delivering improvements in performance, availability and programme cost. Our c27,700 employees deliver these critical services to defence and civil customers, including engineering support to naval, land, air and nuclear operations, frontline support, specialist training and asset management. We also design and manufacture a range of defence and civil specialist equipment, from naval ship and weapons handling systems to liquid gas handling systems. We also provide integrated, technology-enabled solutions to our defence customers in areas such as secure communications, electronic warfare and air defence.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,Attention to detail,Team working....Read more...
Key Responsibilities:
Provide technical support and assistance to employees and customers via phone, email, and in-person
Troubleshoot and resolve hardware and software issues, including desktops, laptops, printers, and other IT equipment
Diagnose and resolve technical problems, including network connectivity, email, and software applications
Assist with setting up and configuring IT equipment, including desktops, laptops, and mobile devices
Collaborate with other IT team members to resolve complex technical issues
Document and track technical issues and resolutions
Perform routine maintenance and updates on IT systems and equipment
Provide training and guidance to employees on IT systems and equipment
Requirements:
Demonstrate an aptitude and enthusiasm for Computers and Information Technology
Outstanding communication and customer service skills absolutely essential
Any experience in a computer support role will be welcome
Excellent problem-solving and analytical skills
A self-starter with high levels of initiative
Ability to work in a fast-paced environment with constantly changing priorities
Training:Information Communications Technician Level 3 Apprenticeship Standard:
An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studying
All training will be delivered online by Wise Origin, offering flexible, expert-led instruction with interactive sessions and digital resources
This ensures apprentices can develop their skills while balancing work commitments
Training Outcome:This apprenticeship offers a strong foundation for a career in IT. Upon successful completion, you may progress into a permanent IT Support role or further your development through higher-level IT apprenticeships or specialist qualifications in areas such as:
Network or Systems Administration
Cyber Security
Cloud Computing
IT Project Management
Digital Infrastructure
You’ll gain valuable hands-on experience that can lead to a wide range of roles within the education sector or the wider tech industry.Employer Description:Wise Origin is a national training provider which was established in 2006. We deliver further education and provide employment opportunities through our Apprenticeship Programmes and other funded provisions. We specialise in IT, Digital & Data Apprenticeships and our aim is to help businesses and individuals make wise decisions for better futures.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Job Description:
Core-Asset Consulting is delighted to be partnering with a high-growth, technology-driven financial services organisation to recruit an IT Technician for its expanding operations in Newcastle. This is an exciting opportunity for an ambitious IT support professional to join a fast-paced, collaborative environment where innovation and service excellence are at the heart of everything they do.
Skills/Experience:
Proven track record in a similar IT support role.
Strong interpersonal skills, with the ability to communicate effectively with colleagues at all levels.
A collaborative team-orientated approach.
Flexible, proactive and enthusiastic attitude.
Self-motivated with a commitment to delivering an excellent level of service.
Core Responsibilities:
Create and remove user accounts, managing permissions primarily via Active Directory, Exchange and Microsoft 365.
Provide troubleshooting support to office-based and remote colleagues across hardware, software, printers and network connectivity.
Support meeting room users and ensure A/V equipment is fully operational.
Procure, prepare and rebuild laptops for colleagues as required.
Install job-specific software applications (e.g. financial and productivity tools).
Liaise effectively with third-party suppliers to progress technical requests.
Manage remote user VPN access, including two-factor authentication.
Provide support for approved BYOD applications.
Support and maintain Windows Server environments (2012 and above).
Manage Active Directory, Exchange and Group Policy.
Work with third-party providers to maintain Windows virtual servers.
Utilise tools such as Sophos Enterprise Console and PowerShell.
Create and manage user accounts within the organisation’s telephony platforms.
Administer hunt groups, call groups, IVRs, menus, greetings and team availability.
Support the call recording system.
Deliver remote support to colleagues across additional sites, including occasional on-site visits.
Support internal office moves and workplace technology changes.
Develop and update IT process and procedure documentation.
Provide SME-level knowledge sharing to colleagues throughout the IT team.
Support the development of IT Apprentices within the department.
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: 16306
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes.
By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDPERM....Read more...
This apprenticeship places you right at the heart of our Radiological Protection Instrument Services team at Sellafield, a highly specialist group responsible for maintaining the vital instruments that monitor radioactive contamination across the site.
It is a department unlike any other. With over 2,000 instruments in use, many in active or hazardous areas, we even build our own test rigs to make sure everything operates exactly as it should.
From your first weeks, you’ll be working with a wide range of equipment, including Personnel Contamination Monitors, Gamma and Air Activity Monitors, and the portable devices used by Health Physics teams. Some days you’ll carry out repairs onsite. Other times, you’ll be based in the workshop, stripping equipment down to the component level for detailed diagnostics and calibration.
Along the way, you’ll develop practical skills in electronics and fault finding, while building a strong understanding of how radiation is detected and measured. You will also be trained to handle radioactive materials, which allows for highly accurate calibration using real alpha, beta and gamma sources.
It is a fascinating place to learn and a meaningful way to support safety on one of the UK’s most complex nuclear sites.
Training:As part of your apprenticeship, you’ll study for the Level 3 Maintenance and Operations Engineering Technician (MOET) Apprenticeship Standard through Lakes College West Cumbria. This will provide you with both the theoretical knowledge and the practical skills you need to succeed as an EC&I Craftsperson in a nuclear environment. Training Outcome:By the end of your apprenticeship, you’ll be ready to take on roles such as EC&I Craftsperson – a vital position in maintaining the safety of nuclear operations at Sellafield. Upon programme completion, you can expect to earn a competitive salary exceeding £35,000. From there, your development doesn’t stop. Through the Babcock Role Framework, you’ll have a clear view of how your career can progress, with mapped-out pathways, development opportunities and the tools you need to get wherever you want to go. Employer Description:Babcock is an international defence company providing support and product solutions to enhance our customers’ defence capabilities and critical assets. We provide through-life technical and engineering support for our customers’ assets, delivering improvements in performance, availability and programme cost. Our c27,700 employees deliver these critical services to defence and civil customers, including engineering support to naval, land, air and nuclear operations, frontline support, specialist training and asset management. We also design and manufacture a range of defence and civil specialist equipment, from naval ship and weapons handling systems to liquid gas handling systems. We also provide integrated, technology-enabled solutions to our defence customers in areas such as secure communications, electronic warfare and air defence.Working Hours :Monday to Friday 9am to 5pm.Skills: Communication skills,Attention to detail,Team working....Read more...
Applications are invited from suitably qualified and experienced Emergency Ambulance Crew to join the service on the beautiful Isle of Alderney, in the Channel Islands.The EAC role in Guernsey and Alderney aligns between a well-experienced UK Emergency Care Assistant or Emergency Medical Technician and requires a First Response Emergency Care Level 4 qualification or SJA ‘Emergency Crew’ certificate (or equivalent)Note - A financial relocation package of £6,600 is offered to support your move, comprising an up front payment and a monthly contribution towards the cost of private rental, but please note there is no staff accommodation available with this role.The Ambulance Service in Guernsey and Alderney is a not for profit organisation in partnership with the States of Guernsey Health Service dating back to 1936, operating on a subscription basis. The Service responds to 999 calls on a Category One to Four basis and employs Paramedics, Community First Responders, Emergency Medical Technicians, Emergency Care Assistants, Ambulance Care Assistants. On the smaller island of Alderney the service is staffed by four Emergency Ambulance Crew, working on a double-crew basis on a four on/four off rota. You wil respond to emergency and non-emergency situations where you will assess and treat patients to your skill level and transport ambulatory and non-ambulatory patients as required. Patients requiring Hospital care are transferred to the only hospital on the island delivering a range of healthcare services for the 2,300 people of Alderney which is central and no further than 1.5 miles from anywhere on the island. Supported by local GP's, the small but vital hospital has 14 continuing-care beds and 8 general-care beds that are used for mostly general medical and some minor injuries admissions. Acutely-ill, Maternity and Paediatric patients are treated in nearby Guernsey who send a critical care team if neccessary to stabilise and transfer.Alderney is the third largest of the five islands that make up the 'Bailiwick' of Guernsey, not far from the French coast. The island boasts elegant beaches, historic fortifications, and a small castleAlderney offers a relaxed way of life, in a safe environment, where quality time is easy to find and where a beach or stunning cliff top view is at the end of every road and path. Offering a great selection of places to eat, a fascinating history and unique wildlife and birdlifeTake a look at this short, informative video on life in Alderney - here.Person requirements:Experienced UK Emergency Care Assistant or Emergency Medical TechnicianCompletion of a First Response Emergency Care Level 4 or SJA ‘Emergency Crew’ certificate (or equivalent) Full manual driving licence (minimum category B), a minimum of 1 years’ driving experience and willingness to obtain a category D1 / C1 if not already heldA very flexible approach to the needs of a totally unique rural and remote island setting The benefits of working for the States of Guernsey (incl. Alderney) include:- A higher-than-UK salary.- A flat rate 20% income tax.- No Council tax or VAT- A continental lifestyle, where the people are friendly, and crime is very low.Jarrodean is a leading healthcare recruitment partner with particular expertise in the placement of the full range of Healthcare staff.As a nurse-led consultancy, our detailed understanding of the unique challenges of Remote/Island Nursing places us in an excellent position to match your skills with the specific requirements of our Recruiting Managers.For an insight into Jarrodean as a Consultancy and for a summary of all current roles visit jarrodean.com If this role is not for you, please remember we offer a generous £500 Bonus for any successful friend or colleague referrals.....Read more...
The apprentice will join the Customer Service Team providing administrative and hardware support to the 1st Line and Projects and Implementation teams. You will report directly to the 2nd Line Team Leader who works within the Customer Services Department. You will be required to work in the build room as well as working on specific tasks in the field defined with you by the Management Team.
The apprentice will join the 1st Line Team providing administrative and remote support to our fast-growing customer base. You will report directly to the 1st Line Team Leader who works within the Customer Operations group. You will be required to work on the Helpdesk as well as working on specific projects and tasks defined with you by the Management Team. You will not be a call logger, with the expectation being that by the end of your tenure you can resolve at least 85% of all the incidents you log yourself.
General Skills & Experience:
Strong customer care and client facing skills
Good verbal and written communications skills
Excellent telephone manner
Organised, focused and rigorous
Proven problem-solving skills
Able to work in a team environment
Must have desire and ability to develop new skills on the job
Strong team focus and ability to work with and without direct supervision
Attitude:
Mature attitude in a professional environment
Desire to be a team player
Looking for challenges and solutions
Promotes customer service
Can do’ attitude
Sense of humour
Technical Skills - An awareness of:
IT hardware
Windows operating systems
Microsoft Office
Training:
Information Communications Technician Level 3 Apprenticeship Standard
You will also receive full training and support from the Just IT Apprenticeship Team to increase your skills
Training Outcome:Potential full-time position for the right candidate after completion of the apprenticeship.Employer Description:Virtual IT was created to provide a best-in-class corporate IT infrastructure and service solutions to SMEs, and since then we have grown to a team of nearly 100 employees. Headquartered in North West London and with offices across the south-east, we are among the leading Managed Services Providers in the South of England, supporting over 700 organisations and tens of thousands of users with their IT and cyber security needs.
Our experienced and structured teams deliver a comprehensive range of IT services including, cutting-edge Cyber Security, Helpdesk & On-Site IT Support, Cloud and Modern Workplace solutions, and Communications solutions. These solutions are always carefully tailored to our clients, enabling them to get the best from their IT, with solutions that can scale harmoniously with their business.Working Hours :Monday - Friday (9:00am - 5:30pm)
Shifts TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Passion for ICT,Motivated,Positive attitude,Hard-working,Hardware and software,Troubleshooting,Windows 11 operating system....Read more...
Typical Daily Tasks of an Apprentice Sign MakerAssist with preparing materials such as vinyl, acrylic, Foamex, and aluminium panels
Help operate sign-making equipment (vinyl plotters, printers, laminators) under supervisionLearn to weed, mask, and apply vinyl graphics to signs, vehicles, and windows
Support with basic fabrication tasks, such as cutting, drilling, or assembling sign components
Help set up and maintain work areas, keeping the workshop tidy and organised
Assist in the packaging and wrapping of completed signs ready for delivery or installation
Practice measuring and marking out materials accurately
Accompany experienced installers on site visits to learn how signs are fitted
Learn to use basic hand tools and power tools safely
Assist with loading/unloading vehicles for installations
Follow health and safety procedures, including wearing appropriate PPE
Help check job sheets and prepare materials for upcoming projects
Support with cleaning and maintaining equipment (e.g., printers, laminators)
Observe and learn how to interpret design drawings and job briefs
Provide friendly assistance to colleagues and occasionally greet customers or visitors
Training:Training will take place through Walsall College’s virtual classroom, delivered online.
The apprentice will attend online training every Friday, consisting of:
3.5 hours of live virtual classroom learning
3 hours of assisted self-study
If maths or English support is required, the apprentice will attend an additional study day each week (delivered by Walsall College)
Training Outcome:
After successfully completing the apprenticeship, the apprentice may progress into a full-time Signage Technician or Sign Maker role within the company
Employer Description:Signs Express (Harlow) is part of the UK’s largest signs and graphics franchise network, providing high-quality signage solutions to businesses across the region. We design, manufacture and install a wide range of signage, including internal and external signs, vehicle graphics, window graphics, exhibition displays and bespoke fabricated signs.
Our team is dedicated to delivering excellent craftsmanship, reliable service and creative visual solutions that help businesses stand out. As a busy production centre, we combine hands-on practical work with modern technology, offering a supportive and friendly environment where staff can develop strong technical skills.
As part of a national network, Signs Express (Harlow) offers opportunities for progression, professional development, and long-term careers within the signage and graphics industry.Working Hours :Details of the Working Week
Monday to Friday, 8:30am to 5:00pm
No evening or weekend work required
Full-time role based at Signs Express (Harlow), with occasional travel for onsite installations under supervisionSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Analytical skills,Logical,Creative,Initiative,Patience,Physical fitness....Read more...
Process tender arrivals and log enquiries
Review and assess tenders, ensuring all tender documents are received and correct
Assess projects in conjunction with the Estimating Manager and Technical Team prior to undertaking project assessments
Calculate and prepare quantities in conjunction with the Estimating Manager
Obtain quotations for materials and build relationships with existing and new supply chain partners
Compile quotation letters, bills of quantities and other items required by the client
Once the tender is completed, incorporate all relevant details, forward to the Sales Director for review and approval prior to submission
Liaise with the client on an on-going basis to determine progress of quotation
Make quotation amendments where applicable from the client or the design team
Maintain sound and cooperative working relationships with clients.
Develop project handover packs for formal handover to project management and production teams upon order receipt
Liaise with internal project management, purchasing, technical, finance and production teams on a required basis
Assist the Sales Team with issuing and logging sample requests.
Utilise a CRM system and log appropriate information
The post holder will also undertake any other duties as required
Training:
Construction Support Technician Level 3
All of the training will be completed remotely
2 Year Apprenticeship Programme
Level 3 BTEC Foundation Diploma in Construction & Built Environment
Assessment of knowledge, skills and behaviours in the workplace
Training Outcome:There is a possible progression into estimating and sales roles.Employer Description:Proteus Facades are a leading manufacturer of metal and brick rainscreen systems based in Skelmersdale, UK. Our products are sold to the UK construction industry and exported around the world. We work on prestigious and technically complex building envelope projects which will provide an exciting challenge each day, week and month for the successful candidate to be involved with.Working Hours :Working week & times
8.00am to 5.00pm Monday to Thursday, 8.00am to 3.00pm Fridays.Skills: Communication skills,IT skills,Attention to detail,Team working....Read more...
