Supporting customers through the onboarding process, from initial setup to post-installation training.
Delivering remote product demonstrations and assisting with software and hardware installations.
Providing technical support and troubleshooting for a variety of issues, including EPOS, software, network, and e-commerce queries.
Managing customer accounts, maintaining accurate records in our CRM system, and conducting regular check-ins to ensure satisfaction.
Collaborating with internal teams, including software developers, to help shape future system improvements based on customer feedback.
Occasionally, visiting customer sites to provide in-person support and build strong, long-term relationships.
Training:Why choose AI & Digital Support?
This programme brings together AI, Microsoft Copilot and broader digital skills to provide support and advice to users across a wide range of business software and Generative AI applications, enhancing digital transformation and increasing AI literacy across your organisation.
Accelerate AI adoption
Streamline productivity
Champion innovation
The AI & Digital Support programme integrates live and online workshops with self-paced learning, employing a guided discovery approach for individual learner contexts.
Learners are assigned a Digital Learning Consultant (DLC) for personalised coaching and support. These specialists ensure their successful progress, wellbeing, and readiness for assessments.
Apprentices will learn to use a variety of tools and technologies, including:
Microsoft 365
Microsoft Copilot
SaaS (Software as a Service) applications.
Training Outcome:Opportunity for growth and career progression upon completion of the apprenticeship to further develop your skills and experience.Employer Description:Are you looking to launch your career in tech with a fast-growing, innovative company? We’re looking for a Digital Support Technician Apprentice to join our rapidly growing team and grow within the world of smart technology and digital transformation.
SwooPOS are a leading provider of smart Point-of-Sale (POS) and mobile payment solutions, helping hospitality and retail businesses streamline operations and enhance customer experience. With a focus on innovation, we empower independent retailers, restaurants, cafes and bars with cloud-based technology to help them thrive in an ever-changing market.Working Hours :Monday to Friday, 10am - 6pm with 1 hour lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills....Read more...
Undertake routine support, maintenance and troubleshooting of all hardware and software connected to the corporate network inline with agreed procedures.
Undertake performance monitoring of all hardware and software connected to the corporate network inline with agreed procedures.
Working with the ICT Technician to ensure the ICT inventory is kept current and is updated inline with agreed standards.
Provide support to users of the dial-in / remote access services.
Undertake fault-finding and fault resolution within agreed timescales. Ensuring customers are kept informed of the status of their fault calls so they are aware of progress towards resolution.
Assist in the design, planning, installation, maintenance and smooth operation of PCs and peripherals.
Provide support and maintenance of desktop applications, in particular the Microsoft Office suite and Microsoft Exchange.
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:Future prospects:
90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.Employer Description:Bromsgrove District and Redditch Borough Councils are neighbouring authorities with big ambitions, but each has their own distinct aims, political priorities, customer needs, demographics and commitment to equality and diversity.Working Hours :Days and shifts to be confirmed.Skills: Communication skills,IT skills,Customer care skills....Read more...
Event Support and Technical Management:Provide autonomous technical support and management for events, ensuring seamless operation of all AV components.
Stakeholder Collaboration:Work collaboratively with performers, public speakers, presenters, clients, event organisers, support teams, external contractors, and management to facilitate effective communication and event delivery.
Client Consultation:Advise and guide customers on AV requirements for various scenarios, manage expectations, and address any concerns or complaints.
System Design and Installation:Design integrated audio-visual systems tailored to customer needs and specific project environments. Plan, install and configure AV over IP systems to ensure optimal performance.
Videoconferencing Coordination:Coordinate and conduct videoconferencing setup and testing, ensuring adherence to required specifications and optimal performance.
IT Support:Install and support the use of personal computers, servers, and digital signage as part of integrated AV solutions.
Content Creation:Capture, edit and post-produce audio and video content to support client projects and events.
Virtual Events Management:Plan and manage virtual events and online broadcasts, ensuring high-quality delivery and user engagement.
Quality Assurance:Analyse the design, planning and execution of services through testing and customer feedback. Diagnose issues, evaluate emerging technologies and recommend improvements.
Training Provision:Develop and provide technical training for inexperienced end users to ensure effective utilisation of AV systems.
Administrative Duties:Carry out administrative tasks related to AV services, including logging requests, updating event calendars, tracking project progress, producing purchase orders, processing invoices, and managing email communications.
Equipment Maintenance:Maintain audio-visual equipment and associated inventory across various spaces, ensuring systems are event-ready and meet specific requirements.
Training:
Day release online 1 day per week
Audiovisual Technician Level 5
Training Outcome:Depending on the circumstances of the business upon completion of the apprenticeship programme there could be a potential position of employment available.Employer Description:Distributed Sound & Video Ltd (DSAV Ltd) specialises in designing and installing professional audio-visual solutions for churches and charities across the UK. Founded in 2006, DSAV Ltd is committed to delivering bespoke AV systems tailored to the unique requirements of each venue, ensuring exceptional customer service and support.Working Hours :Monday - Friday.
Hours to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working,Creative....Read more...
We have an established apprenticeship programme that provides you with the opportunity to obtain a wide range of skills throughout the business, focussing on 3 and 5 axis CNC milling and CNC turning.
Throughout your apprenticeship you will experience and learn how to set and operate CNC machinery, create and edit CAD/CAM programs, how to accurately read and interpret drawings and customer requirements, and how to assess and accurately review your own work. We have a total staff of around 35 employees, so you really get to be part of the team.
Duties will include:
With support, you will carry out and test work:
Inspect machined components in line with standards and procedures
Maintain traceable records & results
Report and escalate non-conformities, and to work with colleagues to define and implement corrective actions
Collaborate and communicate with colleagues, suppliers and customers
Maintain good housekeeping across the facility
You’ll be a strong communicator, with the ability to work in a team, showing initiative.Training:Attendance at Milton Keynes College.
Engineering and Manufacturing Support Technician Level 3.
Support from the employer for your learning, development and personal growth.Training Outcome:At the end of your apprentice, our aim is to have a highly skilled and competent machinist that can join the company on a long-term basis.Employer Description:Goodman Precision Engineering is an established company with a successful track record in the manufacture and production of parts for a variety of industries, primarily in Motor sport and High Performance Automotive. We continue to invest in the latest technology, to ensure that we are at the forefront of engineering developments.
From our comprehensive facility, we have the capacity CNC Milling and Turning, CAD CAM programming, and CNC CMM inspection with full time inspectors working to our ISO9001 accreditation.Working Hours :Monday – Friday, between 08:00 – 16:30.Skills: Attention to detail,Problem solving skills,Initiative....Read more...
To support in the undertaking of New, Reactive or Pre-Planned Maintenance (PPM) tasking as part of a highly skilled maintenance support function within the Garrison whilst working towards a Level 3 Plumbing & Domestic Heating Technician Apprenticeship (attending college weekly).
All types of plumbing / mechanical repairs and installation work (including ancillaries) to the required standard and in line with any documentation provided.
Ensure the recording of all maintenance works when completed are posted through the appropriate equipment, systems and documentation as required by the Company Management System.
Maintain acceptable standards of productivity and workmanship are maintained in the execution of work.Training:As part of your training we will participate in a day-release program with Activiate learning at a local college campus.Training Outcome:To take up a full time position as a Plumber.Employer Description:With a 35-year contract, making soldiers’ lives better is at the heart of everything we do at Aspire Defence Services.
Seriously, picture a heart (the real one) and imagine how hard it works to keep the body running, making sure every part gets exactly what it needs to thrive. That’s our mission; to deliver a modern, fully serviced, flexible working environment for soldiers.
And just as the heart needs certain parts to keep the body alive, we need the dedication and commitment of our people to support our customers. We deliver a broad range of services for one-third of the British Army living and working on our patch, and we're proud of the work we do.
We’re all about nurturing great teams, and our award-winning safety and wellbeing initiatives are built on keeping an eye out for one another and having a good work-life balance.Working Hours :Normal working week is 37.5 hours.
Monday to Friday, between the hours of 8.00am - 5.00pm.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Logical,Team working....Read more...
Assist the IT team in delivering a smooth service in the running of the School network, including School software, hardware and other IT related equipment to the whole Abbey community
To support pupils and staff in the correct use of IT
To assist the Theatre Production & AV Services Specialist with audio / visual / lighting services for School productions and events as required
To follow targets and objectives set out by the Head of IT Operations
Provide desktop support, performing PC hardware repairs and upgrades
Configure networking equipment such as wireless access points and switches
Assisting with the installation of applications and troubleshooting problems
Help with replacing printer consumables as required
Carry out basic safety checks following relevant H&S procedures and raise awareness among staff, pupils and other users
Assist with routine maintenance procedures, following school backup, virus protection and security procedures
Respond to support requests according to school procedures, recording detailed diagnostic information and using appropriate knowledge bases/logs to inform diagnosis and resolution
Training:
Information Communications Technician Level 3 (A level) Apprenticeship standard
Typical duration: 18 months
Dedicated Performance Coach
Remote training
Training Outcome:
Possibility of full-time post upon completion but this is not guaranteed and will be subject to the needs of the business at the time
Employer Description:An independent day school for girls in Reading, Berkshire, The Abbey has a long-standing reputation for academic excellence and innovation in education. The school is committed to providing a supportive and forward-thinking environment for both students and staff.Working Hours :Shifts to be confirmed (including one day per week for training/study time)
Lunch break length: 1 hour (unpaid)
Start Time: 8.00am
Finish Time: 4.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Written and verbal skills....Read more...
Key roles & responsibilities:
Assisting experienced engineers with routine tasks such as assembling/ testing, and repairing equipment.
Execution of reactive and Planned Preventative Maintenance
Conducting inspections, testing, adjustments, periodic cleaning, and monitoring tasks as required to maintain efficient plant and improve equipment reliability.
Co-operating and collaborating with other team members to continually drive our proactive engineering program and report back reliability issues within the plant.
Adherence to organisation policies and Site EHS requirements.
Learning to operate machinery and tools safely.
Following drawings and schematics.
Learning and using a mix of skills such as fabricating, machining, plumbing and other engineering skills necessary to support a fast-paced manufacturing demand.
Training:
The successful candidate will work towards achieving their Apprenticeship Standard in Level 3 Maintenance and Operations Engineering Technician (Mechanical / Electro).
A dedicated work-based trainer will be assigned to the candidate to provide them with support and guidance throughout the course.
This is a predominantly work-based programme with College attendance required once a month. All learning will take place at the candidate's place of employment/College and within their contracted working hours.
Training Outcome:After the successful completion of the apprenticeship, there is the potential to progress to a Level 4 apprenticeship and/or full-time employment.Employer Description:Fenner Precision Polymers is a Michelin Group Company. With nearly 1100 employees worldwide, Fenner Precision Polymers is a trusted supplier of engineered solutions for performance-critical applications. The company’s product lines support clients across a variety of industries, including 3D printing, document handling, transportation, mining, agriculture, aerospace, climate control, material handling, food processing, and manufacturing.Working Hours :Monday - Thursday, 07:30 - 16:00. Friday, 07:30 - 12:30. Some overtime may be required.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Input of new joiner data
Assisting in the preparation of monthly payrolls, with your work being supervised by our experienced payroll executive
Liaising with clients to ensure that their payroll changes are processed promptly and correctly, responding to queries and providing information to clients, supported by our payroll executive
Assisting in the set-up of new payrolls, for example, by inputting or importing bulk data
Working on other payroll-related tasks, as your skills and experience develop
Training:
Throughout the programme, apprentices will also have access to tailored on demand content, 121 coaching from a designated skills coach and a variety of learning collateral to support the apprentice journey
Blended delivery model with virtual classrooms on a frequent basis, along with one-to-one support
Reviews will take place every 4-6 weeks to monitor progress and formals being every 10-12 weeks with the employer and coach as part of a tri-party process
Training Outcome:A Level 3 Payroll Administrator apprenticeship can lead to the following careers: Payroll assistant manager, HR support, Workplace pensions (administrator or consultant), Professional accounting or taxation technician, HR consultant partner. Employer Description:Finling are an independent accounting firm working with a range of fast-growing businesses across the IT. Real Estate and B2B sectors by providing our clients with a fully operational finance team. Our culture is to work collaboratively and supportively with each other; we respect our clients and like them to feel that we are their own finance team; our style is calm, thoughtful and well organised; we have a diverse group of staff. and clients based all over the country and abroad.Working Hours :Monday to Friday- 8 hour day with 1/2 hour lunch break, core hours 10am -4pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Number skills,Team working....Read more...
Setting up new users' accounts and profiles, ensuring that they know how to log in and dealing with password issues and inducting new users, as part of the onboarding process
Offering support for the Microsoft Office bundle, Microsoft Teams and Office 365 platform
Installing and configuring Windows and Mac computer systems, network equipment, printers and scanners
Diagnosing hardware/software faults and solving technical problems either on the phone, using remote support software or face to face
Ensuring security updates are applied
Building and maintaining Framework laptops
Monitoring and maintaining computer systems and networks
Maintaining records of software licenses
Managing stocks of equipment, consumables and other supplies
Updating company knowledge base documents describing common issues to enable people to troubleshoot their issues themselves
Identify internal training requirements
Troubleshooting internet email delivery issues and working with service providers
Assisting with day-to-day IT duties
Any other ad hoc duties the role may reasonably require
Training:To meet the requirements of the Level 3 Information Communications Technician apprenticeship programme you will need to spend 6 hours a week of your time undertaking off-the-job learning, which will include:
Formal training, including online learning and internal learning events
1-2-1s with your coach and line manager
Observing and shadowing colleagues
Writing up learning reflections for your portfolio
Training Outcome:Full-time employment.Employer Description:Profusion is a leading provider of data and marketing services, ranging from consultancy advice through to the creation and execution of innovation projects and marketing campaigns. They support SMEs and blue-chip companies to make the best use of their data to help increase revenue. They specialise in helping retailers, FMCGs, SMEs and financial services businesses to grow using the power of data science.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: IT skills,Attention to detail,Administrative skills,Team working,Initiative....Read more...
Work with experienced Gas & Heat Pump Engineers in the field
Study for your Low Carbon Heating Technician Apprentice (Level 3) at college
Support experienced Gas & Heat Pump Engineer with service and breakdown of Gas and Heat Pumps
Training:
Training at New College Durham on day release (details to be confirmed)
Accommodation provided if needed
Working with your dedicated Gas & Heat Pump Engineer across location
Training Outcome:Gas & Heat Pump Engineers.Employer Description:Baxi Heating is a leading provider of environmentally friendly and efficient heating solutions across a range of leading domestic and commercial brands. We have over 150 years of experience, pride ourselves on our values and strive for earning lifetime loyalty with our customers.
Our established foothold in the heating manufacturing market with a well-respected product portfolio, committed and long-standing customers across both commercial and residential markets and an amazing army of people puts us in a position to lead the way for change, and make a lasting mark on the industry. Do you have a passion and appetite for evolution? Come and join us!Working Hours :You will be working Monday - Friday. May work weekends. Working hours to be confirmed.Skills: Communication skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Initiative,Patience....Read more...
Dispensing of medication to patients
Over counter sales of non-prescription medication
Check and monitor prescription slips
Health & Safety Responsibility
Observing COVID Restrictions and Guidelines
Use of Patient Record Systems and use of smart card
Data entry relating to medication
Labelling and dispensing
Accuracy and attention to detail
Numerate
Working within a team environment
Liaison with doctors' surgery and health professionals
Training:Level 2 Pharmacy Services Assistant apprenticeship standard, which includes:
Level 2 functional skills in maths and English (if required)
End-Point Assessment (EPA)
In-house training
GPHC approved dispensing and over counter qualification
Training Outcome:Full-time role for the right person or further potential for other training such as a Level 3 Pharmacy Technician apprenticeship.Employer Description:We are dedicated to providing convenient access to quality healthcare. We provide a wide range of innovative, high-quality services and products to meet the needs of our customers. We believe in support our customers and empowering them to make decisions about their health and wellbeing by providing expert advice and information.Working Hours :Shifts to be confirmedSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Logical,Team working....Read more...
Support with patient consultations
Dispensing medicine
General admin
Dealing with over the counter and phone enquiries
Use of the computer and the pharmacy specific software
Checking off and unpacking orders
Stock management
Date checking of stock
Processing NHS prescriptions
Training:
Pharmacy services assistant Level 2
Medicine Counter Assistant Course accredited by the General Pharmaceutical Council [GPhc]
Dispensing Assistant Course accredited by the General Pharmaceutical Council [GPhc]
Functional Skills level 2 in maths and English if not already achieved grade 4 or C and above at GCSE or equivalent level
Training Outcome:
A permanent position within the organisation
Pharmacy Technician level 3 apprenticeship
Employer Description:A pharmacy based in Nunthorpe Middlesbrough are hoping to recruit a hardworking and determined candidate to work within their small team of qualified professionals, as an Apprentice Pharmacy Assistant. For the right person, there is the opportunity to secure full-time employment and progress to higher level qualifications.Working Hours :Monday to Friday, 08.00 until 18.30.
Saturday, 9.00am until 2.00pm.
Closed Sunday.
Rota to be advised.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Assist the HSEQ & Client Relations team in ensuring the organisation complies with health and safety legislation and provides a safe workplace
Carry out a variety of administrative tasks including:
Collating information
Supporting audits and training
Migrating HSEQ data onto the HSEQ Portal
Providing assistance to the Client Relations Team and Facilities Management
Help ensure the accurate preparation and monitoring of HSEQ-related information
Support communication, including emails and written correspondence
Training:Safety, Health and Environment Technician Level 3.Training Outcome:There are lots of different routes for the successful candidate to go down.Employer Description:About Commercial Services Group
Commercial Services Group (CSG) is the largest local authority-owned trading company (LATCO) in the UK, wholly owned by Kent County Council. CSG generates over £800m in revenue annually and provides services to more than 16,000 education and public sector customers worldwide.
With origins dating back nearly 70 years, Commercial Services has grown to become one of the leading providers of products and services to publicly funded organisations. Now operating as a private limited company owned by the local authority, CSG continues to pursue growth opportunities beyond its traditional customer base and markets.Working Hours :Monday to Friday, working hours TBCSkills: Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills....Read more...
Dispensing of medication to patients
Over-the-counter sales of non-prescription medication
Check and monitor prescription slips
Health & Safety Responsibility
Rotation of stock
Use of pharmacy software
Data Entry relating to medication
Labelling and Dispensing
Accuracy and Attention to detail
Working within a team environment
Liaison with Doctors surgery and health professionals
Completion of apprenticeship work on time
Training Outcome:
Pharmacy Technician Level 3 Apprenticeship
A permanent position within the organisation
Employer Description:we are more than just a pharmacy – we are committed to being your dedicated health partner. Located conveniently in the heart of Villagerise, we’ve proudly served our community for [insert number of years] years, building a reputation for trusted, personalised healthcare that meets the needs of every individual.
We understand that healthcare is deeply personal, and our mission is to support you in leading a healthier, more fulfilling life. Whether you need a quick prescription refill, expert advice on managing your health, or specialised services like travel vaccinations, weight management, or earwax removal, our skilled team is here to help.Working Hours :Monday to Friday, 9:00am-5:30pm (one hour unpaid lunch break).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Non judgemental,Patience....Read more...
Support with patient consultations
Dispensing medicine
General admin
Dealing with over the counter and phone enquiries
Use of the computer and the pharmacy specific software
Checking off and unpacking orders
Stock management
Date checking of stock
Processing NHS prescriptions
Training:
Pharmacy services assistant Level 2
Medicine Counter Assistant Course accredited by the General Pharmaceutical Council [GPhc]
Dispensing Assistant Course accredited by the General Pharmaceutical Council [GPhc]
Functional Skills level 2 in maths and English if not already achieved grade 4 or C and above at GCSE or equivalent level
Training Outcome:
A permanent position within the organisation
Pharmacy Technician Level 3 apprenticeship
Employer Description:A pharmacy based in Thornaby, Stockton are hoping to recruit a hardworking and determined candidate to work within their small team of qualified professionals, as an Apprentice Pharmacy Assistant. For the right person, there is the opportunity to secure full-time employment and progress to higher level qualifications.Working Hours :Monday to Friday- 08.00 until 18.30
Saturday- 9.00am until 2.00pm
Closed Sunday
Rota to be advisedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Carry out first and second fix Plumbing, Heating & Gas Installations
Be able to work on your own & as part of a team
Ensure work is completed to a high standard and in compliance with safety regulations
Maintain accurate records of work carried out
Provide excellent customer service and represent the company professionally
Training:Plumbing and Domestic Heating Technician Level 3.
You will train at Eastleigh College on either a block or day release model.
Eastleigh College has been an established provider of full-time courses and apprenticeships for over 60-years. Specialising in technical and professional courses that best prepare you for your future.Training Outcome:Become fully qualified in multiple disciplines and progression to senior engineer.Employer Description:Pure Mechanical are part of a group of companies and have two sister companies in Construction and Electrical
A tight-knit team with a diverse set of skills, we work closely together to give our clients the best possible outcomes. We believe in finding the right person for each job and giving our experts the support they need to do their best work every timeWorking Hours :Monday to Friday, 8.30am to 5pmSkills: Communication skills,Attention to detail,Problem solving skills,Time management....Read more...
This is a hands-on role in a real-world laboratory environment. You’ll support essential lab operations; help maintain equipment and facilities and even get involved in scientific research.
Alongside this, you’ll study and train with expert support building the foundation for a rewarding career in life sciences.
Your day-to-day will include:
Helping keep the labs safe, clean, and well-stocked
Preparing scientific materials like buffers, media, and agar plates
Tracking lab consumables and managing deliveries
Supporting scientific teams with research activities
Assisting in maintaining lab equipment, records, and safety protocols
Playing a key role in ensuring smooth day-to-day operations
Training:Laboratory Technician Level 3.
You’ll develop practical skills, build your scientific knowledge, and gain confidence in a high-tech lab setting. This apprenticeship blends on-the-job learning with structured study, setting you up for success in the fast-growing life sciences sector.Training Outcome:This apprenticeship is your gateway into a rewarding career in science. You’ll gain real-world experience, build in-demand skills, and be supported every step of the way. Many apprentices go on to secure full-time roles and you’ll be part of an organisation where innovation, teamwork, and passion for patients come first.Employer Description:At Impellam, we believe work should have purpose. For over a decade, we’ve connected passionate individuals with meaningful opportunities across the STEM industries. We’re trusted by employers and employees alike and we’re here to help you grow and thrive.Working Hours :Monday to Friday, 9am - 5pmSkills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working....Read more...
Key Responsibilities
Assist with routine maintenance, service, and calibration of CNC and manual machine tools.
Support breakdown diagnosis and repair work under supervision.
Work on-site at customer facilities as part of the service team.
Learn to read and interpret mechanical, electrical, and control system diagrams.
Maintain accurate service records and documentation.
Adhere to all health and safety guidelines and company policies.
Training:
L2 Diploma in Advanced Manufacturing (Foundation Competence).
L3 Diploma in Advanced Manufacturing Engineering (Development Competencies) Mechatronics Maintenance Technician.
L3 Diploma or Extended Diploma in Advanced Manufacturing Engineering (Development Knowledge).
Functional skills - English, Maths (if not already achieved).
Training Outcome:Engineers work in high-tech, dynamic environments using state of the art equipment. They are inventors, designers and problem solvers, people who make a difference to the way we live. As trained professionals, engineers are well paid and highly respected. Many get top jobs and even run their own companies. If you enjoy working as part of a team, like solving problems and have a practical flair, you will find engineering has a lot to offer.Employer Description:Machine Tool Technologies Ltd. (MTT) is the UK’s leading provider of specialist support for machine tool users. We offer independent services, including machine tool calibration, maintenance, repair, and advanced diagnostics across a broad range of industrial sectors.
We pride ourselves on innovation, technical expertise, and our commitment to providing our clients with the highest standard of service.Working Hours :Monday - Friday, 08:30 - 17:00.Skills: Communication skills,Problem solving skills,Team working,Practical Mindset,Determination,Willingness to travel,Reliable,Punctual,Willingness to learn....Read more...
Work alongside the experienced IT team whilst learning all aspects of the role and the systems used within the organisation
Administration and maintenance of desktop and server hardware and software systems, including directory services, operating systems, Microsoft 365 and database systems
Administration and maintenance of the company network, including switches and Wi-Fi access points
Creating, distributing, and maintaining user accounts and profiles, including remote/local access accounts and cloud system accounts
Deal with enquiries and communicate effectively with customers, colleagues and internal/external personnel
Assigning and revoking company equipment including laptops, smart phones, and access tokens
To ensure accurate record keeping using IT systems
To follow processes and procedures within the IT Service and assist in updating these when appropriate
To work in line with ‘best practice’ ensuring compliance to relevant policies and to ensure compliance with regulatory standards
To maintain confidentiality and discretion
Assist in general administration and support
Training:
Information Communications Technician Level 3 Apprenticeship Standard
Training Outcome:
The successful candidate may be offered full-time employment
Employer Description:Crowder Consulting is a professional business of consulting engineers, software developers and data analysts. We are positioned in a niche area of the water industry providing solutions to save water and protect the natural environment. Through our leading Water Network Management System, Netbase, along with our engineering consultancy and data analytics services, we support UK and international water operators in optimising their network management and responsibly minimising water losses.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,Organisation skills,Number skills,Analytical skills,Team working,Initiative,Confident telephone manner....Read more...
Are you eager to launch your career in tech but don't want to follow the beaten path? This is an exceptional opportunity to immerse yourself in a unique and specialised system - one you won't encounter in most other firms. We are offering a chance to learn the Proclaim case management system from the ground up, within a fast-paced, supportive business that thrives on internal development and career progression.
As a Proclaim Support Technician, you'll become an integral part of our Proclaim Development team. You'll gain hands-on experience with Proclaim, learning how to interpret user and stakeholder requirements and transform them into functional, stable solutions. Your learning journey will teach you the art of gathering requirements to implementation and support, providing you with a holistic view of how IT enables business success.
Key Responsibilities:
Learning to navigate and configure the Proclaim system to meet client and internal needs
Supporting the design and rollout of automated workflows and document templates
Analysing user requests and collaborating with colleagues to provide effective solutions
Delivering a high standard of user support and troubleshooting technical issues with confidence
Participating in system testing, deployment, and continual improvement processes
Developing your skills in scripting, logic flows, and basic database interactions
Training Outcome:This role offers the potential for a permanent position upon successful completion of the apprenticeship, contingent on performance.Employer Description:Techedia is a leading provider of support and maintenance of the Proclaim case management system which is the UK’s most widely used case management system within the legal sector. Techedia have been established since 2014 with years’ worth of experience in all areas of our business. We have 3 dedicated teams for all aspects of technology, ranging from Proclaim support & development to network & infrastructure support to bespoke software solutions & MI reporting tools. At Techedia, we understand the evolving needs of legal professionals. Our vastly experienced developers will help you get the absolute best out of your Proclaim CMS, working closely with key stakeholders to drive efficiencies, streamline processes and automate and integrate at every opportunity.Working Hours :Monday to Friday.
Shifts to be confirmed.Skills: Communication skills,Team working,Proficient in Microsoft Suite,IT Literate,Windows operating system,Written communication skills,Interpersonal skills,Fast paced environment....Read more...
Main Tasks & Activities include:
RPA Development: Learn how to design, develop, and assist in the deployment of RPA solutions to automate routine tasks
NoCode/LowCode Solutions: Learn how to use NoCode/LowCode platforms to create simple applications and workflows
API Integration: Learn how to work with API technologies and support the integration of different tools and platforms throughout the business
Collaboration: Work closely with the marketing team to understand their needs and help shape and support solutions that address their specific challenges and opportunities
Testing and Maintenance: Participate in testing developed solutions to ensure they work correctly and assist in regular updates and maintenance
Documentation: Help create and maintain easy-to-understand documentation for all solutions developed, including user guides and technical specifications
Learning and Development: Stay up to date with the latest trends and advancements in RPA, NoCode/LowCode, and API development
Engage in training sessions and workshops to build your skills
Training:Digital Support Technician Level 3 Apprenticeship Standard:
This is a Full-Time position based at our Head Office (Fred Olsen House, 42 White House Road, Ipswich, Suffolk, IP1 5LL)
This will be a work-based Apprenticeship, therefore there will be no requirement for a day release to college
You will have an allocated Assessor from an Apprenticeship training provider who will visit you in the workplace and provide 1-2-1 training, support, and guidance throughout the course
Training Outcome:
After successful completion of the apprenticeship course, there will be the possibility of progressing into a permanent position within the business
Employer Description:Fred. Olsen Travel was established in 1988 with family values at its heart with a passion to create unforgettable holiday experiences. As one of the UK’s most established travel companies, we continue to provide an environment where our people can thrive, and where growth and great culture go hand-in-hand. We are proud to provide an outstanding customer service, choice and value for money through our distinct specialist areas.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Problem solving skills,Logical....Read more...
Raise, respond, and complete allocated IT tickets raised within the Service Management system which can include:
Providing one to one assistance to both students and staff in the use of computer hardware and software both provided by GBS and the students including submission of work.
Providing technical support in moving and setting up of Audio Visual and IT equipment as required.
Set up and configuration of PC/laptop equipment with required operating systems installing software and drivers where necessary.
Troubleshoot, diagnose problems, implement corrective action procedures within prescribed guidelines and/or escalate to other technical resources as appropriate.
Working with team members to troubleshoot both complex and routine computer issues.
Performing one-on-one computer training on technology when necessary with both students and staff.
Providing support with password reset issues for both students and staff.
Follow best practice guidelines in ensuring security and privacy of networks and computer systems.
Ensure the maintaining of records/logs of loan equipment, repairs and fixes and maintenance schedules.
Provide orientation and guidance to users on how to operate new software and computer equipment.
Providing general administration support such as: printing, filing, processing and collating information as required by the IT department.
Providing support to both students and staff and being the first point of contact for error reporting, raising tickets as required.
Training:Information communications technician (Level 3)Training Outcome:Excellent progression available within the company. This may lead to a permanent position with employer and future progression.Employer Description:Global Banking School (GBS) is a dynamic and fast growing Higher Education provider with campuses across the UK. We are a vibrant and diverse family of committed staff bringing life-changing learning to a wider range of communities. Applying evidence-based research and corporate case studies to classroom learning, we provide higher education that has real impact and real world relevance.Working Hours :Monday -Friday (times to be confirmed).Skills: IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Initiative....Read more...
Sales Engineer
Northern Ireland
£50,000 - £60,000 Basic + Uncapped Bonus (£100k - 120k Plus) + Training + Hybrid + Holidays + Pension + MORE
Join a company that will invest in your future, and assist you to become a technical specialist with an opportunity to earn a realistic £120k plus with uncapped bonuses.
In this senior leadership role as Sales Engineer, you will be at the forefront of the company's growth strategy. This company is a constantly growing company within the dental equipment industry, and is now looking to add a leader to help drive the business forward.
If you are someone that is motivated, wants to succeed and wants the chance to earn over £120k in a year then this could be the role for you. Apply NOW!
Your Role As Sales Engineer Will Include:
* Project management for UK and exports * Managing the Sales engineering team * Providing technical support on Dental equipment * Managing sales calls. As A Sales Engineer You Will Have:
* ANY engineering background * Sales experience * Knowledge of Dental or Medical equipment * Commutable to Northern Ireland office
Please apply or contact Matthew Oladele on 07458 163042 for immediate consideration
Keywords: Sales engineer, Sales service engineer, dental technician, dental engineer, dental equipment, medical engineer, medical service engineer, Medical, Dental, calibration engineer, validation engineer, installation, electronics engineer, autoclaves, autoclave, sterilisation, Dublin, Ireland, Belfast, Crumlin, Lisburn, Stonyford....Read more...
Job duties:
Answering phones
Welcoming clients
Writing letters
Liaising with HMRC
Electronically filing post
Filing of statutory documents to Companies House
Training:Data Technician Level 3 Apprenticeship. If you need to unlock and better communicate the data and technology you have at your disposal, this apprenticeship will help your employees become more data literate to understand insights, create transformation, and give you the competitive edge. With sharp analysis at its heart, a Kaplan Data Literacy apprenticeship is anything but standard. As well as developing technical skills using a range of core technologies and platforms, we support our learners to weave together the ability to source, analyse, work with data, and generate insights that underpin business decisions. Our Data Literacy apprenticeship programme integrates five modules of technical training with work-based projects. This ensures that learning and skills are directly applied to the apprentice’s role, and maximises the time used as part of off-the-job training. The modules include Microsoft Office Specialist: Excel Associate Data Literacy Data Analysis.Training Outcome:Potential to pursue in accountancy.Employer Description:We are a young, vibrant accountancy practice that values our employees and tries to create an environment which people look forward to come to.Working Hours :Monday - Friday, working hours TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills....Read more...
Support with patient consultations
Dispensing medicine
General admin
Dealing with over the counter and phone enquiries
Use of the computer and the pharmacy specific software
Checking off and unpacking orders
Stock management
Date checking of stock
Processing NHS prescriptions
Training:Pharmacy services assistant Level 2 apprenticeship standard
Medicine Counter Assistant Course accredited by the General Pharmaceutical Council [GPhc]
Training Outcome:
A permanent position within the organisation
Pharmacy Technician Level 3 Apprenticeship
Employer Description:Edward Chaston's Pharmacies are a group of community pharmacies located in Sunderland, focused on providing free prescription collection and delivery services to all those living within this area. As well as this, we also provide the electronic prescription service, free blood pressure testing, the minor ailment and head lice scheme, free smoking cessation clinics, emergency hormonal contraception, NOMAD trays, travel advice, chlamydia testing services, compression hosiery measurement and supply, dressing and ostomy equipment supply as well as a seasonal flu jab service and a substance misuse programme.Working Hours :Monday to Friday, 9.00am to 12:15pm. Closed for 1 hr 30 mins for lunch then reopen 1:45pm to 5:30pm.
Saturday, 9.00am to 12:30pm.
Sunday closedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
