Your duties and responsibilities in this role will consist of:
Provide IT advice, guidance, and technical support to all customers (via various engagement channels) which includes O365, Teams, hardware, user devices and desktop applications, software/business applications, etc., using remote management tools where appropriate so that incidents are resolved in a timely manner
Provide excellent customer service as the first point of contact for all IT-related service requests
Strong communicator in providing detailed written responses to people’s requests, as well as clear articulate verbal responses when required
Ensure all incidents and service requests are accurately recorded and actioned, maintaining contact with customers throughout the process
Maintain service desk records, asset registers and a knowledge base, ensuring all data is recorded accurately following data recording requirements and is up to date
Act as a customer advocate, taking ownership and appropriate action regarding the enquiry, including investigation and prioritisation through to resolution, or where necessary passing to appropriate colleagues in other teams
Knowing the right time to escalate issues to avoid delays in resolution
Training:Velocity Apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team.
Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.
Throughout the apprenticeship, learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.
Successful completion of this Apprenticeship gives you an accredited Level 3 Information communications technician, with training in how to:
Install and configure relevant software and hardware as appropriate for example: mobile apps, printers, projectors, scanners and cameras
Address IT issues by prioritising in response to customer service level agreements
Administer security access requirements and permissions for stakeholders escalating as necessary for example password resets
Support the roll out of upgrades or new systems or applications
For a full list of programme modules visit: velocity-pt.co.uk
Training and training location to be confirmed, further details will be made available at a later date.
This standard aligns with the following professional recognition:
RITTech for 3
Training Outcome:
The role offers long term security and the opportunity to progress into a permanent position for the right candidate
Employer Description:Velocity Academy are a post 16 private education institution that was incorporated in 2014. Velocity Academy initially started as a commercial training provider delivering health & fitness qualifications across the North of England.
From our successful delivery of classroom and online based qualifications, Velocity Academy gained a rapid reputation of delivering service excellence to our students. Following this model, Velocity Academy is now a private college institution that delivers apprenticeship programmes from level 2 all the way up to degree level apprenticeships. We now boast a diverse portfolio of vocational learning programmes such as business management, administration, health and fitness and technology.
Velocity Academy works with a range of businesses from micro SME’s to large corporate organisations, offering services such as apprenticeship recruitment, apprenticeship learning programmes and self-funded courses. Many of our learning programmes are delivered using our innovative course designs that include our award-winning online virtual classrooms. In addition to our digital style of programme delivery, we also offer tailored programmes to match the employer and students needs with our outstanding classroom based tuition.
Over 1000 students study and qualify through our institution each year, building both soft and hard skills to help them develop as individuals and enhance the UK economy.Working Hours :Monday - Friday. Between 9.00am and 5.00pm (breaks to be confirmed).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Ignite your journey into the world of possibilities with our captivating Field Engineering apprenticeship. Imagine yourself at the forefront of cutting-edge technology, as you embark on a transformative path to becoming a skilled and sought-after Field Technician. As a pivotal member of the vibrant Field Engineering Team, you'll immerse yourself in hands-on experiences, crafting and testing innovative solutions that shape the digital landscape for our esteemed business customers.
But this is more than just a job – it's a chance to be a brand ambassador, representing Vodafone's values and providing exceptional service that leaves a lasting impression on our business customers. We're on the hunt for curious minds, those who thrive on solving puzzles, possess the gift of clear communication, and know how to power up the magic of teamwork. Your dedication to creating the ultimate customer experience is what sets you apart and makes you a true champion in the industry.
Safety is our top priority, and we've got your back every step of the way. You'll receive comprehensive training and top-notch personal protective equipment (PPE) to ensure you're equipped to tackle any challenge safely. Plus, we've infused our technology with safety features like collision detection systems, dashcams, and a ground-breaking lone worker solution for remote support – so you can explore with confidence.
Picture yourself behind the wheel of your very own company-branded commercial vehicle, ready to hit the road and occasionally venture beyond the horizon. Whether you're working at heights or diving into complex technical tasks, you'll thrive in a role that values your adaptability, dedication, and commitment to putting customers first.
Join us in the heart of a rapidly evolving tech landscape, where your passion for innovation and knack for learning new skills will shine. Your journey with us isn't just a job – it's an invitation to be part of something bigger, to shape the future of connectivity, and to set your own path ablaze with endless opportunities.
So, if you're ready to redefine what's possible and create a legacy in the digital world, take the leap and unlock a realm of limitless potential through our captivating Field Engineering apprenticeship. Your adventure starts here.
Don't think you have the skills? Don't worry, as this role comes with the apprenticeship programme to help learn and develop you for the role, we encourage you to apply as you may be the right candidate for this role and our recruitment team can help you see how your skills fit in.
Apprenticeships aren’t what they used to be. These days, they’re a platform for your generation to go on and own the future, and frankly, we love to see it.Training:
At least 20% of your working hours will be spent training or studying
Training Outcome:Once you have successfully completed the apprenticeship and have your qualification we will continue to support your career journey with Vodafone UK.Employer Description:We’re a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives.
At Vodafone UK, diversity isn’t just a buzzword, it is core to who we are as a company. We’re proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.Working Hours :Please note that the Field Delivery team operates 24/7, 365 days a year, requiring a flexible attitude towards working hours. This may include shift work or standby rotations, encompassing weekdays, weekends, and night shifts. Shifts TBC.Skills: Communication skills,Customer care skills,Problem solving skills,Analytical skills,Non judgemental....Read more...
Ignite your journey into the world of possibilities with our captivating Field Engineering apprenticeship. Imagine yourself at the forefront of cutting-edge technology, as you embark on a transformative path to becoming a skilled and sought-after Field Technician. As a pivotal member of the vibrant Field Engineering Team, you'll immerse yourself in hands-on experiences, crafting and testing innovative solutions that shape the digital landscape for our esteemed business customers.
But this is more than just a job – it's a chance to be a brand ambassador, representing Vodafone's values and providing exceptional service that leaves a lasting impression on our business customers. We're on the hunt for curious minds, those who thrive on solving puzzles, possess the gift of clear communication, and know how to power up the magic of teamwork. Your dedication to creating the ultimate customer experience is what sets you apart and makes you a true champion in the industry.
Safety is our top priority, and we've got your back every step of the way. You'll receive comprehensive training and top-notch personal protective equipment (PPE) to ensure you're equipped to tackle any challenge safely. Plus, we've infused our technology with safety features like collision detection systems, dashcams, and a ground-breaking lone worker solution for remote support – so you can explore with confidence.
Picture yourself behind the wheel of your very own Company-branded commercial vehicle, ready to hit the road and occasionally venture beyond the horizon. Whether you're working at heights or diving into complex technical tasks, you'll thrive in a role that values your adaptability, dedication, and commitment to putting customers first.
Join us in the heart of a rapidly evolving tech landscape, where your passion for innovation and knack for learning new skills will shine. Your journey with us isn't just a job – it's an invitation to be part of something bigger, to shape the future of connectivity, and to set your own path ablaze with endless opportunities.
So, if you're ready to redefine what's possible and create a legacy in the digital world, take the leap and unlock a realm of limitless potential through our captivating Field Engineering apprenticeship. Your adventure starts here.
Don't think you have the skills? Don't worry as this role comes with the apprenticeship programme to help learn and develop you into the role, we encourage you to apply as you may be the right candidate for this role and our recruitment team can help you see how your skills fit in.
Apprenticeships aren’t what they used to be. These days, they’re a platform for your generation to go on and own the future, and frankly, we love to see it.Training:
At least 20% of your working hours will be spent training or studying
Training Outcome:Once you have successfully completed the apprenticeship and have your qualification we will continue to support your career journey with Vodafone UK.Employer Description:We’re a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives.
At Vodafone UK, diversity isn’t just a buzzword, it is core to who we are as a company. We’re proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.Working Hours :Please note that the Field Delivery team operates 24/7, 365 days a year, requiring a flexible attitude towards working hours. This may include shift work or standby rotations, encompassing weekdays, weekends, and night shifts. TBC.Skills: Communication skills,Customer care skills,Problem solving skills,Analytical skills,Non judgemental....Read more...
The successful applicant will be working on a range of busses and coaches while learning their trade to a nationally recognised standard.
This is an exciting opportunity for an enthusiastic and hardworking person to work in the automotive industry.
Due to the UK skills shortage within the automotive sector, you will be the next generation of body shop technicians with the ability to adapt and change. This is great role for someone who is willing to jump start their career!
Task to be carried out:
Understand the fundamentals of existing and emerging mechanical vehicle design and systems
Carry out routine mechanical servicing, planned preventative maintenance and “health checks”
Carry out routine servicing
Inspect, diagnose and repair braking systems
Use diagnostic equipment and software to diagnose and rectify located faults on mechanical components
Training:S&B Automotive Academy is a specialist apprenticeship training provider located in Bedminster, Bristol. The apprenticeship training is delivered via weekly block releases at S&B throughout a year, learning will also take place in the workplace and a S&B Development Coach and Workplace Mentor are allocated to support and monitor your progress to help you reach your goals and manage your workload. Your employer will pay you when you are attending weekly training blocks at S&B.
To be considered for this apprenticeship you must have GCSEs, Functional Skills or Key Skills at grade C/4 or above in English and maths (or equivalent), If your grades are below this, we will discuss your options for taking functional skills in maths and/or English. As well as this, predicated grades are accepted, and work experience or knowledge is beneficial but not essential.
As a result, you will receive the following:
Level 3 Bus and Coach Engineering Technician Apprenticeship Standard
Level 2 Functional Skills in maths & English (if required)
Training Outcome:We are committed to providing you with all the support and training you need to gain your apprenticeship qualification and to develop your career further with us. As a company we love to help our employees by encouraging them, this could open up even more career opportunities.Employer Description:The North East-based travel operator now owns Procters Coaches in North Yorkshire, Compass Royston Travel, serving Stockton, Middlesbrough and Teesside, Esk Valley Coaches operating in North and East Riding of Yorkshire and Fourway Coaches, which operates across West Yorkshire
Procters Coaches was established on April 1st, 1990 in Bedale North Yorkshire and is a family owned business that has grown to be one of the largest coach companies in North Yorkshire.
Procters Coaches is a family owned business that has grown to be one of the largest coach companies in North Yorkshire. Kevin Procter previously, worked for his fathers company Procters Taxis in Bedale he started at the young age of 17 as a driver, but had an urge to drive buses. Kevin’s Dad, John retired and offered the business to Kevin, but he was still keen to drive buses and so the taxi company was sold to Kevin’s Uncle who still runs it today. Kevin took the opportunity then with a helping hand from his father and set up Procters Coaches and started with one mini bus and one large coach and so the story began! Procters Coaches is a real family company and many members of the Procter’s family are involved in the business.
East Yorkshire became part the Go-Ahead family in the summer of 2018. The company operates regular bus services, in addition to open top and seasonal services along the North Yorkshire Coast.Working Hours :Monday - Friday
08:00 - 16:30
Half hour lunch breakSkills: Attention to detail,Problem solving skills,Initiative....Read more...
Your duties and responsibilities in this role will consist of:
Provide IT advice, guidance, and technical support to all customers (via various engagement channels) which includes O365, Teams, hardware, user devices and desktop applications, software/business applications, etc., using remote management tools where appropriate so that incidents are resolved in a timely manner
Provide excellent customer service as the first point of contact for all IT-related service requests
Strong communicator in providing detailed written responses to people’s requests, as well as clear articulate verbal responses when required
Ensure all incidents and service requests are accurately recorded and actioned, maintaining contact with customers throughout the process
Maintain service desk records, asset registers and a knowledge base, ensuring all data is recorded accurately following data recording requirements and is up to date
Act as a customer advocate, taking ownership and appropriate action regarding the enquiry, including investigation and prioritisation through to resolution, or where necessary passing to appropriate colleagues in other teams
Knowing the right time to escalate issues to avoid delays in resolution
Training:Velocity Apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team.
Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.
Throughout the apprenticeship, learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.
Successful completion of this Apprenticeship gives you an accredited Level 3 Information communications technician, with training in how to:
Install and configure relevant software and hardware as appropriate for example: mobile apps, printers, projectors, scanners and cameras
Address IT issues by prioritising in response to customer service level agreements
Administer security access requirements and permissions for stakeholders escalating as necessary for example password resets
Support the roll out of upgrades or new systems or applications
For a full list of programme modules visit: velocity-pt.co.uk
Training and training location to be confirmed, further details will be made available at a later date.
This standard aligns with the following professional recognition:
RITTech for 3
Training Outcome:
The role offers long term security and the opportunity to progress into a permanent position for the right candidate
Employer Description:Velocity Academy are a post 16 private education institution that was incorporated in 2014. Velocity Academy initially started as a commercial training provider delivering health & fitness qualifications across the North of England.
From our successful delivery of classroom and online based qualifications, Velocity Academy gained a rapid reputation of delivering service excellence to our students. Following this model, Velocity Academy is now a private college institution that delivers apprenticeship programmes from level 2 all the way up to degree level apprenticeships. We now boast a diverse portfolio of vocational learning programmes such as business management, administration, health and fitness and technology.
Velocity Academy works with a range of businesses from micro SME’s to large corporate organisations, offering services such as apprenticeship recruitment, apprenticeship learning programmes and self-funded courses. Many of our learning programmes are delivered using our innovative course designs that include our award-winning online virtual classrooms. In addition to our digital style of programme delivery, we also offer tailored programmes to match the employer and students needs with our outstanding classroom based tuition.
Over 1000 students study and qualify through our institution each year, building both soft and hard skills to help them develop as individuals and enhance the UK economy.Working Hours :Monday - Friday. Between 9.00am and 5.00pm (breaks to be confirmed).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Your duties and responsibilities in this role will consist of:
Provide IT advice, guidance, and technical support to all customers (via various engagement channels) which includes O365, Teams, hardware, user devices and desktop applications, software/business applications, etc., using remote management tools where appropriate so that incidents are resolved in a timely manner
Provide excellent customer service as the first point of contact for all IT-related service requests
Strong communicator in providing detailed written responses to people’s requests, as well as clear articulate verbal responses when required
Ensure all incidents and service requests are accurately recorded and actioned, maintaining contact with customers throughout the process
Maintain service desk records, asset registers and a knowledge base, ensuring all data is recorded accurately following data recording requirements and is up to date
Act as a customer advocate, taking ownership and appropriate action regarding the enquiry, including investigation and prioritisation through to resolution, or where necessary passing to appropriate colleagues in other teams
Knowing the right time to escalate issues to avoid delays in resolution
Training:Velocity Apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team.
Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.
Throughout the apprenticeship, learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.
Successful completion of this Apprenticeship gives you an accredited Level 3 Information communications technician, with training in how to:
Install and configure relevant software and hardware as appropriate for example: mobile apps, printers, projectors, scanners and cameras
Address IT issues by prioritising in response to customer service level agreements
Administer security access requirements and permissions for stakeholders escalating as necessary for example password resets
Support the roll out of upgrades or new systems or applications
For a full list of programme modules visit: velocity-pt.co.uk
Training and training location to be confirmed, further details will be made available at a later date.
This standard aligns with the following professional recognition:
RITTech for 3
Training Outcome:
The role offers long term security and the opportunity to progress into a permanent position for the right candidate
Employer Description:Velocity Academy are a post 16 private education institution that was incorporated in 2014. Velocity Academy initially started as a commercial training provider delivering health & fitness qualifications across the North of England.
From our successful delivery of classroom and online based qualifications, Velocity Academy gained a rapid reputation of delivering service excellence to our students. Following this model, Velocity Academy is now a private college institution that delivers apprenticeship programmes from level 2 all the way up to degree level apprenticeships. We now boast a diverse portfolio of vocational learning programmes such as business management, administration, health and fitness and technology.
Velocity Academy works with a range of businesses from micro SME’s to large corporate organisations, offering services such as apprenticeship recruitment, apprenticeship learning programmes and self-funded courses. Many of our learning programmes are delivered using our innovative course designs that include our award-winning online virtual classrooms. In addition to our digital style of programme delivery, we also offer tailored programmes to match the employer and students needs with our outstanding classroom based tuition.
Over 1000 students study and qualify through our institution each year, building both soft and hard skills to help them develop as individuals and enhance the UK economy.Working Hours :Monday - Friday. Between 9.00am and 5.00pm (breaks to be confirmed).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Your duties and responsibilities in this role will consist of:
Provide IT advice, guidance, and technical support to all customers (via various engagement channels) which includes O365, Teams, hardware, user devices and desktop applications, software/business applications, etc., using remote management tools where appropriate so that incidents are resolved in a timely manner
Provide excellent customer service as the first point of contact for all IT-related service requests
Strong communicator in providing detailed written responses to people’s requests, as well as clear articulate verbal responses when required
Ensure all incidents and service requests are accurately recorded and actioned, maintaining contact with customers throughout the process
Maintain service desk records, asset registers and a knowledge base, ensuring all data is recorded accurately following data recording requirements and is up to date
Act as a customer advocate, taking ownership and appropriate action regarding the enquiry, including investigation and prioritisation through to resolution, or where necessary passing to appropriate colleagues in other teams
Knowing the right time to escalate issues to avoid delays in resolution
Training:Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.
Throughout the apprenticeship, learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.
Successful completion of this Apprenticeship gives you an accredited Level 3 Information communications technician, with training in how to:
Install and configure relevant software and hardware as appropriate for example: mobile apps, printers, projectors, scanners and cameras
Address IT issues by prioritising in response to customer service level agreements
Administer security access requirements and permissions for stakeholders escalating as necessary for example password resets
Support the roll out of upgrades or new systems or applications
For a full list of programme modules visit: velocity-pt.co.uk
Training and training location to be confirmed, further details will be made available at a later date.
This standard aligns with the following professional recognition:
RITTech for 3
Training Outcome:The role offers long-term security and the opportunity to progress into a permanent position for the right candidate.Employer Description:Velocity Academy are a post 16 private education institution that was incorporated in 2014. Velocity Academy initially started as a commercial training provider delivering health & fitness qualifications across the North of England.
From our successful delivery of classroom and online based qualifications, Velocity Academy gained a rapid reputation of delivering service excellence to our students. Following this model, Velocity Academy is now a private college institution that delivers apprenticeship programmes from level 2 all the way up to degree level apprenticeships. We now boast a diverse portfolio of vocational learning programmes such as business management, administration, health and fitness and technology.
Velocity Academy works with a range of businesses from micro SME’s to large corporate organisations, offering services such as apprenticeship recruitment, apprenticeship learning programmes and self-funded courses. Many of our learning programmes are delivered using our innovative course designs that include our award-winning online virtual classrooms. In addition to our digital style of programme delivery, we also offer tailored programmes to match the employer and students needs with our outstanding classroom based tuition.
Over 1000 students study and qualify through our institution each year, building both soft and hard skills to help them develop as individuals and enhance the UK economy.Working Hours :Monday - Friday. Between 9.00am and 5.00pm (breaks to be confirmed).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Your duties and responsibilities in this role will consist of:
Provide IT advice, guidance, and technical support to all customers (via various engagement channels) which includes O365, Teams, hardware, user devices and desktop applications, software/business applications, etc., using remote management tools where appropriate so that incidents are resolved in a timely manner
Provide excellent customer service as the first point of contact for all IT-related service requests
Strong communicator in providing detailed written responses to people’s requests, as well as clear articulate verbal responses when required
Ensure all incidents and service requests are accurately recorded and actioned, maintaining contact with customers throughout the process
Maintain service desk records, asset registers and a knowledge base, ensuring all data is recorded accurately following data recording requirements and is up to date
Act as a customer advocate, taking ownership and appropriate action regarding the enquiry, including investigation and prioritisation through to resolution, or where necessary passing to appropriate colleagues in other teams
Knowing the right time to escalate issues to avoid delays in resolution
Training:Velocity Apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team.
Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.
Throughout the apprenticeship, learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.
Successful completion of this Apprenticeship gives you an accredited Level 3 Information communications technician, with training in how to:
Install and configure relevant software and hardware as appropriate for example: mobile apps, printers, projectors, scanners and cameras
Address IT issues by prioritising in response to customer service level agreements
Administer security access requirements and permissions for stakeholders escalating as necessary for example password resets
Support the roll out of upgrades or new systems or applications
For a full list of programme modules visit: velocity-pt.co.uk
Training and training location to be confirmed, further details will be made available at a later date.
This standard aligns with the following professional recognition:
RITTech for 3
Training Outcome:
The role offers long term security and the opportunity to progress into a permanent position for the right candidate
Employer Description:Velocity Academy are a post 16 private education institution that was incorporated in 2014. Velocity Academy initially started as a commercial training provider delivering health & fitness qualifications across the North of England.
From our successful delivery of classroom and online based qualifications, Velocity Academy gained a rapid reputation of delivering service excellence to our students. Following this model, Velocity Academy is now a private college institution that delivers apprenticeship programmes from level 2 all the way up to degree level apprenticeships. We now boast a diverse portfolio of vocational learning programmes such as business management, administration, health and fitness and technology.
Velocity Academy works with a range of businesses from micro SME’s to large corporate organisations, offering services such as apprenticeship recruitment, apprenticeship learning programmes and self-funded courses. Many of our learning programmes are delivered using our innovative course designs that include our award-winning online virtual classrooms. In addition to our digital style of programme delivery, we also offer tailored programmes to match the employer and students needs with our outstanding classroom based tuition.
Over 1000 students study and qualify through our institution each year, building both soft and hard skills to help them develop as individuals and enhance the UK economy.Working Hours :Monday - Friday. Between 9.00am and 5.00pm (breaks to be confirmed).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Your duties and responsibilities in this role will consist of:
Provide IT advice, guidance, and technical support to all customers (via various engagement channels) which includes O365, Teams, hardware, user devices and desktop applications, software/business applications, etc., using remote management tools where appropriate so that incidents are resolved in a timely manner
Provide excellent customer service as the first point of contact for all IT-related service requests
Strong communicator in providing detailed written responses to people’s requests, as well as clear articulate verbal responses when required
Ensure all incidents and service requests are accurately recorded and actioned, maintaining contact with customers throughout the process
Maintain service desk records, asset registers and a knowledge base, ensuring all data is recorded accurately following data recording requirements and is up to date
Act as a customer advocate, taking ownership and appropriate action regarding the enquiry, including investigation and prioritisation through to resolution, or where necessary passing to appropriate colleagues in other teams
Knowing the right time to escalate issues to avoid delays in resolution
Training:Velocity Apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.
Throughout the apprenticeship, learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.
Successful completion of this Apprenticeship gives you an accredited Level 3 Information communications technician, with training in how to:
Install and configure relevant software and hardware as appropriate for example: mobile apps, printers, projectors, scanners and cameras
Address IT issues by prioritising in response to customer service level agreements
Administer security access requirements and permissions for stakeholders escalating as necessary for example password resets
Support the roll out of upgrades or new systems or applications
For a full list of programme modules visit: velocity-pt.co.uk
Training and training location to be confirmed, further details will be made available at a later date.
This standard aligns with the following professional recognition:
RITTech for 3
Training Outcome:
The role offers long term security and the opportunity to progress into a permanent position for the right candidate
Employer Description:Velocity Academy are a post 16 private education institution that was incorporated in 2014. Velocity Academy initially started as a commercial training provider delivering health & fitness qualifications across the North of England.
From our successful delivery of classroom and online based qualifications, Velocity Academy gained a rapid reputation of delivering service excellence to our students. Following this model, Velocity Academy is now a private college institution that delivers apprenticeship programmes from level 2 all the way up to degree level apprenticeships. We now boast a diverse portfolio of vocational learning programmes such as business management, administration, health and fitness and technology.
Velocity Academy works with a range of businesses from micro SME’s to large corporate organisations, offering services such as apprenticeship recruitment, apprenticeship learning programmes and self-funded courses. Many of our learning programmes are delivered using our innovative course designs that include our award-winning online virtual classrooms. In addition to our digital style of programme delivery, we also offer tailored programmes to match the employer and students needs with our outstanding classroom based tuition.
Over 1000 students study and qualify through our institution each year, building both soft and hard skills to help them develop as individuals and enhance the UK economy.Working Hours :Monday - Friday. Between 9.00am and 5.00pm (breaks to be confirmed).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
We currently have an opening for an Accident Repair Technician Apprentice, working on a broad range of vehicles to develop a level of skill in all craft aspects of vehicle accident repair, including:
Mechanical, Electrical & Trim
Panel Repair & Replacement
Paint while learning their trade to a recognised qualification
Due to the UK skills shortage within the automotive sector, you will be the next generation of body shop technicians with the ability to adapt and change. This is great role for someone who is willing to jump start their career!
Duties may include:
Mechanical, Electrical and Trim (MET):
Remove damaged & associated components from a vehicle and refit
Re-assemble replacement or existing components to a vehicle
Remove and re-assemble permanent & non-permanent fixed vehicle body panels
Remove and refit all types of vehicle body panels
Remove and refit trim components
Identify and describe principal vehicle electrical components and systems
Diagnose and rectify basic vehicle electrical faults
Panel Repair and Replacement:
Repair all types of vehicle body panels
Repair or refurbish Trim components
Repair vehicles using thermal welding operations and processes
Repair vehicles using non thermal joining, bonding and adhesive processes
Remove, repair and replace structural body panels
Identify and rectify vehicle body structural misalignment
Preparation and Paint:
Apply body filler & foundation materials
Prepare all types of vehicle body material
Prepare & refinish metal, plastic and pre-painted surfaces
Repair minor defects in all types of body panels and materials
Apply paint, primer and basecoat
Apply topcoats and clear coats and complete final refinishing operations
Identify and rectify paint or preparation defects
Training:The apprenticeship training is delivered via weekly block releases at S&B throughout a year, learning will also take place in the workplace and a S&B Development Coach and Workplace Mentor are allocated to support and monitor your progress to help you reach your goals and manage your workload. Your employer will pay you when you are attending weekly training blocks at S&B.Training Outcome:We are committed to providing you with all the support and training you need to gain your apprenticeship qualification and to develop your career further with us. As a company we love to help our employees by encouraging them, this could open up even more career opportunities.Employer Description:The North East-based travel operator now owns Procters Coaches in North Yorkshire, Compass Royston Travel, serving Stockton, Middlesbrough and Teesside, Esk Valley Coaches operating in North and East Riding of Yorkshire and Fourway Coaches, which operates across West Yorkshire Procters Coaches was established on April 1st, 1990 in Bedale North Yorkshire and is a family owned business that has grown to be one of the largest coach companies in North Yorkshire. Procters Coaches is a family owned business that has grown to be one of the largest coach companies in North Yorkshire. Kevin Procter previously, worked for his fathers company Procters Taxis in Bedale he started at the young age of 17 as a driver, but had an urge to drive buses. Kevin’s Dad, John retired and offered the business to Kevin, but he was still keen to drive buses and so the taxi company was sold to Kevin’s Uncle who still runs it today. Kevin took the opportunity then with a helping hand from his father and set up Procters Coaches and started with one mini bus and one large coach and so the story began! Procters Coaches is a real family company and many members of the Procter’s family are involved in the business. East Yorkshire became part the Go-Ahead family in the summer of 2018. The company operates regular bus services, in addition to open top and seasonal services along the North Yorkshire Coast.Working Hours :Monday - Friday - 8am - 4:30pm
Break 30-minutes unpaid, 2 x 10-minute paid breaksSkills: Attention to detail,Organisation skills,Problem solving skills,Administrative skills....Read more...
In this role, you'll be responsible for delivering efficient operation and control of the IT and/or telecommunications infrastructure that is vital to supporting the information systems needs of our organisation. Working alongside experienced ICT professionals, you'll develop a diverse set of skills to troubleshoot and resolve issues, ensuring our systems and services remain secure, resilient, and aligned with business requirements.
A day in the life can involve:
Interpreting and prioritising internal or external customer requirements, providing remote or in-person support to resolve their issues
Applying appropriate tools and techniques to diagnose and rectify faults, maintaining detailed documentation and escalating complex problems as needed
Installing and configuring computer systems, performing software upgrades, and maintaining network environments
Monitoring system performance and usage, applying necessary security measures to protect against cyber threats
Establishing and deploying digital communication or telecommunications systems, using diagnostic equipment and tools as required - Communicating effectively with stakeholders at all levels, keeping them informed of progress and managing escalations
Maintaining a safe and secure working environment, adhering to health and safety protocols
Continuously developing your professional skills and knowledge to stay abreast of industry trends and technological advancements
As an ICT Apprentice, you'll have the opportunity to gain hands-on experience in a wide range of areas, including network management, cloud services, virtualization, and telecommunications. You'll develop a strong understanding of the principles and technologies that underpin modern information and communication systems, as well as the industry regulations and best practices that govern their operation.
We welcome individuals from all backgrounds who possess a keen interest in technology, strong problem-solving abilities, and excellent customer service skills. A proactive, organized approach to work, the ability to communicate technical information effectively, and a commitment to continuous learning are essential.
Here at Amazon, it's in our nature to learn and be curious. Within this apprenticeship you’ll have the opportunity to learn by doing, putting newfound knowledge into practice every day. Our first-class coaching, tailored development opportunities, and challenging, rewarding work will empower you to reach new heights. If you’re a curious, ambitious learner eager to grow, this is your chance to unlock your full potential and build the future you envision.
You will gain a vast range of useful experiences and skills whilst working towards the Level 3 apprenticeship standard, Information Communications Technician. As a working student your focus is to complete your studies in your 20% off the job time by learning and developing your skills, knowledge and behaviours to work towards successful graduation. You will be set objectives and goals by your training provider and manager to support your studies.
You will build your skills over a 18-month period, starting in July. These skills will help you develop personally and professionally. Your apprenticeship will be made up of classroom/virtual based training to cover knowledge, on-the-job training at your Amazon base location, online learning as well as mentoring from our experienced team members. Training:
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
Training Outcome:Alongside extensive development of your technical skills, you will also grow your abilities in crucial complementary areas like organisation, prioritisation, data and problem-solving techniques, teamwork, communication, and presentation skills.
Once you have successfully completed you will be able to apply for relevant roles across the business.Employer Description:Amazon offers a range of opportunities to suit candidates with different backgrounds, qualifications and career aspirations. That is why we believe it is the perfect place to learn new skills. We believe that building a culture that is welcoming and inclusive is integral to people doing their best work and is essential to what we can achieve as a company. We take steps to ensure our colleagues have a sense of belonging, value, and opportunity.Working Hours :Monday to Friday, hours to be confirmed.
40 hours a week.Skills: Communication skills,IT skills,Organisation skills,Problem solving skills,Logical,Team working....Read more...
Maintenance Engineer / Technician Monday - Friday 6AM-2PM / 2PM-10PM £40,000The Candidate
Experience within a faced past environment Apprentice Trained
The Role
To comply with GMP by constantly working to all relevant written procedures, especially in relation to the completion of engineering logs, machine logs, equipment set up and operation procedures.To ensure that all equipment and machine activities are carried out in compliance with safety procedures or work instructions.To constantly challenge and report any unsafe working practises by completion of a “near miss” report form and liaison with the area representative of employee safety.To develop effective set-up and change over procedures which will maximise line utilisation and efficiency.Provide speedy and effective “trouble shooting” support to remedy line problem during production runs on all processes, but with reference to automatic packing lines.To be responsible for the issue and receipt of production equipment and tooling in accordance with the correct procedures.To monitor and report the stock levels and usage of critical spares for all equipment.To carry out and complete all task that are requested through the “engineering request system”.Work closely with other members of the Company to establish priority for his work which meets company objectives.Ensuring machine safety to ensure no lost time or reportable accidents / incidents.Ensure equipment provides product to a high-quality standard.Maximising packing line utilisation and overall efficiency.Minimising machine down time, due to equipment breakdown.Minimising machine down due to damaged tooling or equipment.Minimising machine / equipment downtime by holding agreed levels of critical spares.
Keywords –Engineer, Electrical, Mechanical, Maintenance, HACCP, Preventive Maintenance, FMCG, Mechanical Fitter, PackagingPlease contact Ryan Taylor on 0161 746 3311 at Winsearch for more info Winsearch acts as an employment agency for permanent staff. We recruit for roles based in Engineering & Manufacturing, Food & Drinks, Pharmaceutical, Supply Chain & Procurement and Professional Services.View our latest jobs today on our website http://www.winsearch.uk and follow us on LinkedIn.FoodH Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you!
The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see https://www.gov.uk/browse/visas-immigration/eu-eea-swiss
Many Thanks....Read more...
Role: Assistant Accountant
Location: Courtnacuddy, Co Wexford
Salary: DOE
What will you be doing in this role?
As an Assistant Accountant, you will support our clients Head of Finance by performing a variety of accounting tasks. You will play a key role in assisting the preparation of monthly management accounts, managing payroll processes, and ensuring the accuracy of financial records.
The Ideal Candidate
Will have experience of working in a similar role but also be a team player who is happy to take on ad hoc tasks from time to time.
Required Skills and Experience
3 – 4 years’ experience as an Assistant Accountant or similar role
Part-Qualified Accountant or Accounting Technician
Experience in assisting with the preparation of management accounts
Payroll experience
Excellent numerical skills with attention to detail
Excellent communication and interpersonal skills
Ability to work on own initiative and part of a team
Proficiency in accounting software and MS Excel
Experience working with an ERP system managing accounts (AR, AP, GL) and stock (PO, GR, WMS) would be an advantage
What our Clients Offer
Competitive salary
A warm and welcoming team environment
Development and a chance to build a rewarding career
Your Day-to-day Responsibilities Will Include
Assist in the preparation of monthly management and year end statutory accounts
Manage month-end close activities and post month end journals
Supervise and assist in accounts payable function, including GRN and invoice posting, purchases close off, supplier reconciliations and payment runs
Responsible for weekly payroll processing
Weekly and Monthly KPI reporting
Intrastat, VAT and CRO filing
Oversee Sales Ledger and bank reconciliation functions
Ad Hoc Financial Analysis
If the position above is of interest to you and you would like to know more, please call Arlene today on 0860651940 in complete confidence. AC
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JOB DESCRIPTION
Title: Technician 1-Color
Who We Are:
Carboline is a St. Louis-based coatings manufacturer with a global reach. The company, founded in 1947, produces high-quality performance coatings, linings, and fireproofing products in more than 20 manufacturing facilities around the world. Carboline has been ranked a top workplace for seven years in a row, so culture and maintaining a safe and clean work environment is something we take very seriously. Carboline is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. From homes and workplaces to infrastructure and precious landmarks, RPM's market-leading brands are trusted by consumers and professionals alike to help build a better world.
If you want to be part of a growing global organization with opportunity for growth, we would like to meet you.
Position Summary:
Perform all color formulation work for production orders and RTS warehouse orders, as well as tasks to support color formulations. Prepare and distribute color chips or standards as needed per marketing and manufacturing. Reports to Color Manager or more senior personnel.
Essential Functions:
Make batches with provided colorant formulae and corrections. Spray panels. Run color computer to provide colorant adds. Make color chips for Manufacturing and Marketing. Use and maintain Laboratory equipment and supplies for the Color Group. Keep Color Lab area clean and orderly. Keep records and files of work and evaluate results. Perform limited formulation work and Quality Control Test. Take an active role in hazard recognition and injury prevention by following all safety rules & regulations and immediately report all injuries and incidents to your supervisor. Follow all environmental rules and regulations to ensure hazardous materials and waste are managed in an environmentally responsible manner. Receives annual training in RCRA Hazardous Waste and Carboline's Contingency Plan and will adhere to this training while performing their job. Perform additional duties as assigned Commit to the Company's safety and quality programs
Requirements:
High School Diploma or equivalent must pass Color Blindness test 1-year college Math or equivalent.
Physical Requirements:
Lifting up to 50 pounds approximately 10% of the time; exposure to chemicals including but not limited to: Amines, Polyamides, Isocyanates, Epoxies, Alkyds, and Acrylics. Must pass annual respirator medical evaluation and pulmonary function test as required by OSHA (respirator worn 20% of the time). Able to operate, maintain, and repair equipment which includes handling, moving, and hand/eye coordination (approximately 35% of the time). The equipment includes but is not limited to: airless pumps, blasting, welding, and power hand tools.
What We Offer:
We offer a team atmosphere that fosters cooperation and creativity; a management team committed to employee development and an environment where people are empowered to make decisions. Our career opportunities offer unlimited earnings potential, and our comprehensive benefits package is among the best in the industry which includes affordable benefits, a company match 401K plan and a retirement pension plan. Carboline is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
"In order to be the best, we must hire the best"Apply for this ad Online!....Read more...
Join our exciting 3.5-year Higher Level Engineering Apprenticeship programme, where you'll specialise in one of three distinct trades: Mechanical, Electrical, or Naval Architecture.
No matter the trade route you take, you'll be gathering, analysing and interpreting information and data to make impactful decisions and solve real-world problems.
You’ll be responsible for creating or updating technical documentation, reports, or specifications that include information on quality, reliability, production schedules, costing, and more. This could include setting out how a product must be designed, manufactured, tested, modified, maintained, stored, transported, commissioned, or decommissioned.
Along the way, you’ll gain skills that will set you up for the future which may include:
Data analysis and interpretation – Extracting, analysing, and interpreting engineering and manufacturing data to draw accurate conclusions and make informed decisions. Project Management - Utilising project management tools for effective decision-making and risk assessment.Problem-solving - Applying problem-solving techniques such as Root Cause Analysis (RCA) Process Failure Modes Effects Analysis (PFMEA) and more, to identify root causes and enhance quality.Lean tools and techniques - Utilising lean tools and techniques such as Six Sigma and 8 Wastes to drive efficiency and minimise waste.Computer-based software system/packages – Utilising Computer Aided Design (CAD), Data Analytics, and Databases.Documentation control - Ensuring compliance with quality standards through proper documentation and processes. Financial planning – Undertaking financial planning, recording, and review processes and documentation such as departmental budgets, estimating, cost control and cost forecasting. Communication and stakeholder management - Communicating findings through various media, including presentations and reports.
Throughout the apprenticeship, you'll have the chance to work at various locations on our site, gaining valuable insights into all our operations.
It's a dynamic work environment, where every day brings new opportunities. From conducting external supplier inspections to driving efficiencies on our production shop floor, or even overseeing internal and external audits – your day will be filled with meaningful contributions.
Training:In the first year, you'll spend your time at college, followed by one day per week in the second and third years, with the remaining four days onsite. The fourth year will be dedicated to onsite training.
During your apprenticeship, you'll have the opportunity to earn a HNC in Engineering. After successfully completing the apprenticeship End Point Assessment, you'll receive a nationally recognised certificate as a Level 4 Engineering Maintenance Technician.Training Outcome:
It’s hard to beat the variety of fantastic opportunities and business experiences you’ll receive. You can expect real world encounters and exposure to exciting projects that will really help you navigate where you want to take your career.
Plus, when you join us, you’ll be automatically enrolled onto our Apprentice Development Programme. Through a series of digital and face to face sessions, presented by wellbeing and performance experts and our external partners, we will equip you with the knowledge and tools you need to thrive and perform at your very best on your programme and beyond.Employer Description:Babcock is an international defence, aerospace and security company operating in our focus countries of the UK, Australasia, Canada, France and South Africa, with exports to additional markets with potential to become focus countries. We meet our customers’ key requirements of affordability, availability, and capability by delivering engineering, support and critical systems to defence and civil markets.Working Hours :Monday - Friday, shifts to be confirmed.Skills: Attention to detail,Organisation skills,Problem solving skills,Initiative....Read more...
Aggregate Industries UK is at the forefront of innovation and sustainability within the construction and building materials sector. Our dedication to safety, inclusivity, and providing top-tier service sets us apart. For those ready to make a real impact toward a more sustainable and efficient future, joining our team means becoming part of a movement aimed at reshaping the industry through decarbonization and advanced operational practices.
Why should you want to work at Aggregate Industries? We offer:• A structured apprenticeship program in electro-mechanical engineering with a blend of practical and theoretical learning.• A clear pathway for career progression within Aggregate Industries and the wider Holcim Group.• The chance to work on projects at the cutting edge of construction industry innovation.• An opportunity to contribute to the company's sustainability goals and make a positive impact on the environment.• A supportive, inclusive, and collaborative working environment
New Opening: Electro-mechanical ApprenticeshipWe are excited to open applications for our Multiskilled Engineering Apprenticeship program, designed to nurture the next generation of electrical engineering talent. This role offers a unique blend of on-the-job training and academic learning, providing an excellent foundation for a successful career in electrical engineering within the construction industry. Based in our state-of-the-art facilities, this is a golden opportunity for individuals passionate about engineering, innovation, and sustainability.
Apprenticeship Overview:• Engage in comprehensive training programs combining hands-on experience with academic learning.• Work alongside experienced professionals to gain practical skills in electro-mechanical engineering.• Participate in projects focusing on innovation and sustainability in construction materials and practices.• Support the engineering team in designing, testing, and improving industrial processes and equipment.• Learn about and contribute to our sustainability initiatives, focusing on reducing carbon emissions and enhancing efficiency.
Typical Placement can include:• Learning the principles of engineering both academic and practical• Repairing and maintaining electro-mechanical l equipment• Following all relevant Company, Health and Safety & Quality procedures and processes• Repairing and maintaining all site equipment• Installing/altering and repairing electrical distribution and cabling• Working with a team of mechanical fitters, who will teach you how to operate and maintain the full range of equipment• Assisting work managers with electro-mechanical problems at their sites• Reporting any unsafe plant or operations to your line managerTraining:This Level 3 Maintenance and operations engineering technician apprenticeship includes spending 30 weeks in Birmingham in Year 1, on a residential basis, where the travel to Birmingham, accommodation on a half board basis (including breakfast and evening meal) and travel to and from the training facility is paid for by Aggregate.
In years 2 and 3, you will attend Make UK on block release, 1 week in every 5, again staying in the hotel and paid for my Aggregate. Training Outcome:Your future is yours to dream and develop. Aggregate offers opportunities to progress into being an mechanical maintenance engineer, then potentially onto being a team leader, manager and even beyond. The opportunities can spread from the site you start at to any site within the Holcim Group (Aggregates' parent company)Employer Description:Aggregate Industries UK is at the forefront of innovation and sustainability within the construction and building materials sector. Our dedication to safety, inclusivity, and providing top-tier service sets us apart. For those ready to make a real impact toward a more sustainable and efficient future, joining our team means becoming part of a movement aimed at reshaping the industry through decarbonization and advanced operational practices.Working Hours :Yr 1 - Mon - Thurs 8am - 4.30pm Fri 8am - 12.30pm (at Make UK)
When at work at Aggregate, the working hours vary depending on site.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Our client, a well established and reputed accident repair group, are currently looking to recruit an experienced Bodyshop Estimator/VDA.Are you looking for a position where you can make a difference, constantly learn new things and be at the forefront of technology, working as part of a family?• As part of the wider family, they are looking to bring fresh thinking into their business which will support the transformation into the bodyshop of the future.• They challenge traditional thinking to make them stand apart from competitors.• As such, their panel technicians assume responsibility to provide and share their expertise throughout the site, while identifying opportunities to improve processes and the services provided to customers
What’s in it for you?• A highly competitive basic salary plus monthly bonuses!• A fantastic team environment• Career development and progression• Training and continual self-development• Sociable working hours
MAIN PURPOSE OF ROLE:
To carry out estimates as specified by insurers/customers ensuring that the vehicle repair can be carried out efficiently and that by doing so a satisfactory profit margin can be generated.
Qualified Staff – Your main tasks will be completed without supervision and include providing direct supervision to non-qualified technicians where applicable.
Non-Qualified Staff – Your main tasks will be completed with direct supervision from a qualified Technician.
MAIN TASKS:
To prepare manual and computerised estimates efficiently and ensure that it conforms to the requirements laid down by the insurance company/customer so that customer care/satisfaction standards are always maintained.
Order parts (if applicable) ensuring they are supplied correctly, in full and in time for the vehicle’s arrival, which may include returning parts that are incorrect or not required. You are also required (if applicable) to check whether parts received from the supplier, are genuine, non-genuine or second-hand for suitability, before labelling the parts and locating them for future traceability.
To maintain a file of all estimates undertaken making sure that all work that is not automatically authorised is identified. Ensure that any such work does not commence until authorisation is gained, following up on any unauthorised estimates and reporting reasons.
Once authorisation has been gained liaise with the body shop personnel and make sure that they understand fully the work to be done as per the estimate. Alternately communicate to the body shop if, by agreement with the insurance company, the vehicle is deemed a “total loss”.
To be aware of and adhere to all Health and Safety regulations and policies applicable to your position and working environment.
TECHNICAL JOB KNOWLEDGE The level and scope of technical knowledge will be discussed and agreed upon with your manager or team leader.
OTHER DUTIES Due to the size and complexity of the establishment, you will undertake any other reasonable tasks or duties that are deemed to be within your capability, as directed by a senior manager of the Group to whom you have a reporting relationship.
The successful Vehicle Damage Assessor / Estimator will:- Have previous working experience as a Bodyshop Estimator / Vehicle Damage Assessor- Be experienced in using Audatex or Glassmatix- A full driving licence is Essential- An ATA qualification will aid your application to this Vehicle Damage assessor position.
To apply submit your CV or give Varsha a call at Corus Consultancy on 01217288888.
WORKING HOURS:
Monday to Friday – 8am to 5pm (30mins break)
42.5 hours per week.
If you are looking to refresh your Automotive Career please contact us on 02036913890, we have many Motor Trade Jobs available across the whole of the UK.
....Read more...
Are you looking for a position where you can make a difference, constantly learn new things and be at the forefront of technology, working as part of a family?• As part of the wider family, they are looking to bring fresh thinking into their business which will support the transformation into the bodyshop of the future.• They challenge traditional thinking to make them stand apart from competitors.• As such, their panel technicians assume responsibility to provide and share their expertise throughout the site, while identifying opportunities to improve processes and the services provided to customers
Our client, a well established and reputed accident repair group, is currently looking to recruit an experienced Bodyshop Estimator/VDA.
What’s in it for you?• A highly competitive basic salary plus monthly bonuses!• A fantastic team environment• Career development and progression• Training and continual self-development• Sociable working hours
MAIN PURPOSE OF ROLE:
To carry out estimates as specified by insurers/customers ensuring that the vehicle repair can be carried out efficiently and that by doing so a satisfactory profit margin can be generated.
Qualified Staff – Your main tasks will be completed without supervision and include providing direct supervision to non-qualified technicians where applicable.
Non-Qualified Staff – Your main tasks will be completed with direct supervision from a qualified Technician.
MAIN TASKS:
To prepare manual and computerised estimates efficiently and ensure that it conforms to the requirements laid down by the insurance company/customer so that customer care/satisfaction standards are always maintained.
Order parts (if applicable) ensuring they are supplied correctly, in full and in time for the vehicle’s arrival, which may include returning parts that are incorrect or not required. You are also required (if applicable) to check whether parts received from the supplier, are genuine, non-genuine or second-hand for suitability, before labelling the parts and locating them for future traceability.
To maintain a file of all estimates undertaken making sure that all work that is not automatically authorised is identified. Ensure that any such work does not commence until authorisation is gained, following up on any unauthorised estimates and reporting reasons.
Once authorisation has been gained liaise with the body shop personnel and make sure that they understand fully the work to be done as per the estimate. Alternately communicate to the body shop if, by agreement with the insurance company, the vehicle is deemed a “total loss”.
To be aware of and adhere to all Health and Safety regulations and policies applicable to your position and working environment.
TECHNICAL JOB KNOWLEDGE The level and scope of technical knowledge will be discussed and agreed upon with your manager or team leader.
OTHER DUTIES Due to the size and complexity of the establishment, you will undertake any other reasonable tasks or duties that are deemed to be within your capability, as directed by a senior manager of the Group to whom you have a reporting relationship.
The successful Vehicle Damage Assessor / Estimator will:- Have previous working experience as a Bodyshop Estimator / Vehicle Damage Assessor- Be experienced in using Audatex or Glassmatix- A full driving licence is Essential- An ATA qualification will aid your application to this Vehicle Damage assessor position.
To apply submit your CV or give Varsha a call at Corus Consultancy on 01217288888.
WORKING HOURS:
Monday to Friday – 8am to 5pm (30mins break)
42.5 hours per week.
Location: Darlington
If you are looking to refresh your Automotive Career please contact us on 02036913890, we have many Motor Trade Jobs available across the whole of the UK.
....Read more...
Our client, a well established and reputed accident repair group, are currently looking to recruit an experienced Bodyshop Estimator/VDA.Are you looking for a position where you can make a difference, constantly learn new things and be at the forefront of technology, working as part of a family?• As part of the wider family, they are looking to bring fresh thinking into their business which will support the transformation into the bodyshop of the future.• They challenge traditional thinking to make them stand apart from competitors.• As such, their panel technicians assume responsibility to provide and share their expertise throughout the site, while identifying opportunities to improve processes and the services provided to customers
What’s in it for you?• A highly competitive basic salary plus monthly bonuses!• A fantastic team environment• Career development and progression• Training and continual self-development• Sociable working hours
MAIN PURPOSE OF ROLE:
To carry out estimates as specified by insurers/customers ensuring that the vehicle repair can be carried out efficiently and that by doing so a satisfactory profit margin can be generated.
Qualified Staff – Your main tasks will be completed without supervision and include providing direct supervision to non-qualified technicians where applicable.
Non-Qualified Staff – Your main tasks will be completed with direct supervision from a qualified Technician.
MAIN TASKS:
To prepare manual and computerised estimates efficiently and ensure that it conforms to the requirements laid down by the insurance company/customer so that customer care/satisfaction standards are always maintained.
Order parts (if applicable) ensuring they are supplied correctly, in full and in time for the vehicle’s arrival, which may include returning parts that are incorrect or not required. You are also required (if applicable) to check whether parts received from the supplier, are genuine, non-genuine or second-hand for suitability, before labelling the parts and locating them for future traceability.
To maintain a file of all estimates undertaken making sure that all work that is not automatically authorised is identified. Ensure that any such work does not commence until authorisation is gained, following up on any unauthorised estimates and reporting reasons.
Once authorisation has been gained liaise with the body shop personnel and make sure that they understand fully the work to be done as per the estimate. Alternately communicate to the body shop if, by agreement with the insurance company, the vehicle is deemed a “total loss”.
To be aware of and adhere to all Health and Safety regulations and policies applicable to your position and working environment.
TECHNICAL JOB KNOWLEDGE The level and scope of technical knowledge will be discussed and agreed upon with your manager or team leader.
OTHER DUTIES Due to the size and complexity of the establishment, you will undertake any other reasonable tasks or duties that are deemed to be within your capability, as directed by a senior manager of the Group to whom you have a reporting relationship.
The successful Vehicle Damage Assessor / Estimator will:- Have previous working experience as a Bodyshop Estimator / Vehicle Damage Assessor- Be experienced in using Audatex or Glassmatix- A full driving licence is Essential- An ATA qualification will aid your application to this Vehicle Damage assessor position.
To apply submit your CV or give Varsha a call at Corus Consultancy on 01217288888.
WORKING HOURS:
Monday to Friday – 8am to 5pm (30mins break)
42.5 hours per week.
If you are looking to refresh your Automotive Career please contact us on 02036913890, we have many Motor Trade Jobs available across the whole of the UK.
....Read more...
ROV & USV Technician
Do you want to join our Geo-data revolution? Fugro’s global reach and unique know-how will put the world at your fingertips. Our love of exploration and technical expertise help us to provide our clients with invaluable insights. We source and make sense of the most relevant Geo-data for their needs, so they can design, build and operate their assets more safely, sustainably and efficiently.
We’ve created a new service line utilising exciting new technology that is designed to reduce our carbon footprint and work sustainably. Our Uncrewed Service Vessel (USV) operators and pilots will work predominantly from our new remote operations centre and our ROV & USV Pilot Technicians will predominantly work on site supporting the technical uptime of the Vessel, ROV and survey equipment.
The Role
We are seeking technicians who will be responsible for the technical uptime of our electric Remotely Operated Vehicles (eROVs) and USV’s within the European and African region.
You will support project mobilisations, equipment installation, equipment calibrations, equipment maintenance and technical fault finding. Therefore, you will get the opportunity to work hands on with the remote equipment underpinning the transition from conventional survey to remote and uncrewed survey.
Travel to project sites will be required for maintaining eROV systems, launch and recovery equipment, vessel mounted survey sensors and servicing of the vessel itself ensuring that components are operational to conduct investigation and inspections in accordance with the project deliverables.
What does a Remote and Uncrewed career offer:
We offer a unique opportunity to cross train and enhance your skillsets. You will be working on hugely exciting and diverse projects as well as being one of the first ROV/USV Pilot Techs to utilise this quickly emerging remote and uncrewed technology.
You will work in a stable working environment onshore, be at the forefront of the way the industry is transitioning and gain extensive career and training opportunities both on a national and global level.
Who we’re looking for:
Previous experience of working as a ROV Pilot Tech, Survey Engineer, or Marine Engineer.
Comprehensive understanding of survey equipment as well as project mobilisations and operating planned maintenance systems.
Ability to work shift patterns up to 4 weeks in length.
What we offer:
Fugro provides a positive work environment as well as projects that will satisfy the most curious minds. We also offer great opportunities to stretch and develop yourself. By giving you the freedom to grow faster, we think you’ll be able to do what you do best, better. Which should help us to find fresh ways to get to know the earth better. We encourage you to be yourself at Fugro. So bring your energy and enthusiasm, your keen eye and can-do attitude. But bring your questions and opinions too. Because to be the world’s leading Geo-data specialist, we need the strength in depth that comes from a diverse, driven team.
Extensive career & training opportunities both nationally and internationally.
Competitive salary accompanied by an attractive package including contributory pension scheme
Option to lease an electric car.
#LI-MM1Apply for this ad Online!....Read more...
Our Field Engineers (known internally as Field Technicians) are the qualified experts who dazzle our customers every day, by installing or fixing products in their homes and offering professional advice. They also provide services to small business customers including shops, offices and homeworkers.
Got a manual drivers licence? Perfect! You’ll use it to reach customers across the region, delivering a friendly, knowledgeable service and linking them to what truly matters. You’ll also help expand our business by encouraging referrals – earn a £50 bonus for every new customer.
As an Apprentice Field Technician, you’ll have opportunities to work on and with the very latest technology, such as our superfast broadband, dazzling TV and entertainment services. By the end of the scheme, you will have learned how to master the ins and outs of installing and fixing our phone, TV and broadband products, including:
Running cables
Signal level adjustment
Making & changing connections
Configuring our advanced equiptment
Educating customers on everything they need to know about Virgin Media O2 services
Training:This apprenticeship gives you the opportunity to become skilled in your role, and combines on the job learning and academic study, where you’ll spend approximately 20% of your working hours completing learning with one of our training providers. At the end of the programme, you’ll receive a nationally recognised qualification. Training Outcome:
This apprenticeship offers the chance to accumulate a diverse set of skills and gain the experience and knowledge needed to progress within our organisation.
Employer Description:We’re Virgin Media O2. For over 20 years, we’ve grown our business on pioneers and big thinkers – and we remain at the cutting edge of fibre-optic broadband today. Through our multi award-winning services, we connect millions of homes and businesses across the UK and Ireland.
When it comes to employment vs education, our Apprentice Schemes don’t make you choose! We’re about supporting the wellbeing of our people, empowering you to learn and grow your potential, and making sure you bring your authentic self to work, every single day. Don’t believe us? 94% of our Future Careers workforce would recommend Virgin Media O2 as a great place to work!
We know what it means to be part of a team. Your job is more than the role you have, and we’re here to support you. We’re one team, with three values:
• We’re brave. We all play a part in making things happen for our customers and each other. Learn from your setbacks and push yourself to be the best you can be.
• We’re real. Our purpose keeps us true and transparent, as we delivery on our promised to each other and our customers.
• We’re together. We’re a high-performing team. Inclusivity and our customers come first in everything we do.
An apprenticeship with us will give you the opportunity to become skilled in your role, and it combines on the job learning and academic study. You’ll spend approximately 20% of your working hours completing learning with one of our training providers and at the end of the programme, you’ll receive a nationally recognised qualification!
Our Apprenticeship schemes are designed to give you the knowledge, skills, experience and exposure needed to make it big. We’ve got unmissable opportunities across all areas of our business, so there’s bound to be a role for you.
Join us on one of our Apprenticeships and let’s grow together!Working Hours :Our normal working hours would be an average of 37.5 per week. During the scheme, you’ll work as part of our teams on early or late shifts, in all weathers, between the hours of 8am to 8pm, including working 2 out of 3 Saturdays.Skills: Customer care skills,Problem solving skills,Analytical skills,Physical fitness....Read more...
Our Field Engineers (known internally as Field Technicians) are the qualified experts who dazzle our customers every day, by installing or fixing products in their homes and offering professional advice. They also provide services to small business customers including shops, offices and homeworkers.
Got a manual drivers licence? Perfect! You’ll use it to reach customers across the region, delivering a friendly, knowledgeable service and linking them to what truly matters. You’ll also help expand our business by encouraging referrals – earn a £50 bonus for every new customer.
As an Apprentice Field Technician, you’ll have opportunities to work on and with the very latest technology, such as our superfast broadband, dazzling TV and entertainment services. By the end of the scheme, you will have learned how to master the ins and outs of installing and fixing our phone, TV and broadband products, including:
Running cables
Signal level adjustment
Making & changing connections
Configuring our advanced equiptment
Educating customers on everything they need to know about Virgin Media O2 services
Training:This apprenticeship gives you the opportunity to become skilled in your role, and combines on the job learning and academic study, where you’ll spend approximately 20% of your working hours completing learning with one of our training providers. At the end of the programme, you’ll receive a nationally recognised qualification. Training Outcome:
This apprenticeship offers the chance to accumulate a diverse set of skills and gain the experience and knowledge needed to progress within our organisation.
Employer Description:We’re Virgin Media O2. For over 20 years, we’ve grown our business on pioneers and big thinkers – and we remain at the cutting edge of fibre-optic broadband today. Through our multi award-winning services, we connect millions of homes and businesses across the UK and Ireland.
When it comes to employment vs education, our Apprentice Schemes don’t make you choose! We’re about supporting the wellbeing of our people, empowering you to learn and grow your potential, and making sure you bring your authentic self to work, every single day. Don’t believe us? 94% of our Future Careers workforce would recommend Virgin Media O2 as a great place to work!
We know what it means to be part of a team. Your job is more than the role you have, and we’re here to support you. We’re one team, with three values:
• We’re brave. We all play a part in making things happen for our customers and each other. Learn from your setbacks and push yourself to be the best you can be.
• We’re real. Our purpose keeps us true and transparent, as we delivery on our promised to each other and our customers.
• We’re together. We’re a high-performing team. Inclusivity and our customers come first in everything we do.
An apprenticeship with us will give you the opportunity to become skilled in your role, and it combines on the job learning and academic study. You’ll spend approximately 20% of your working hours completing learning with one of our training providers and at the end of the programme, you’ll receive a nationally recognised qualification!
Our Apprenticeship schemes are designed to give you the knowledge, skills, experience and exposure needed to make it big. We’ve got unmissable opportunities across all areas of our business, so there’s bound to be a role for you.
Join us on one of our Apprenticeships and let’s grow together!Working Hours :Our normal working hours would be an average of 37.5 per week. During the scheme, you’ll work as part of our teams on early or late shifts, in all weathers, between the hours of 8am to 8pm, including working 2 out of 3 Saturdays.Skills: Customer care skills,Problem solving skills,Analytical skills,Physical fitness....Read more...
Our Field Engineers (known internally as Field Technicians) are the qualified experts who dazzle our customers every day, by installing or fixing products in their homes and offering professional advice. They also provide services to small business customers including shops, offices and homeworkers.
Got a manual drivers licence? Perfect! You’ll use it to reach customers across the region, delivering a friendly, knowledgeable service and linking them to what truly matters. You’ll also help expand our business by encouraging referrals – earn a £50 bonus for every new customer.
As an Apprentice Field Technician, you’ll have opportunities to work on and with the very latest technology, such as our superfast broadband, dazzling TV and entertainment services. By the end of the scheme, you will have learned how to master the ins and outs of installing and fixing our phone, TV and broadband products, including:
Running cables
Signal level adjustment
Making & changing connections
Configuring our advanced equipment
Educating customers on everything they need to know about Virgin Media O2 services
Training:This apprenticeship gives you the opportunity to become skilled in your role, and combines on the job learning and academic study, where you’ll spend approximately 20% of your working hours completing learning with one of our training providers. At the end of the programme, you’ll receive a nationally recognised qualification. Training Outcome:This apprenticeship offers the chance to accumulate a diverse set of skills and gain the experience and knowledge needed to progress within our organisation.Employer Description:We’re Virgin Media O2. For over 20 years, we’ve grown our business on pioneers and big thinkers – and we remain at the cutting edge of fibre-optic broadband today. Through our multi award-winning services, we connect millions of homes and businesses across the UK and Ireland.
When it comes to employment vs education, our Apprentice Schemes don’t make you choose! We’re about supporting the wellbeing of our people, empowering you to learn and grow your potential, and making sure you bring your authentic self to work, every single day. Don’t believe us? 94% of our Future Careers workforce would recommend Virgin Media O2 as a great place to work!
We know what it means to be part of a team. Your job is more than the role you have, and we’re here to support you. We’re one team, with three values:
• We’re brave. We all play a part in making things happen for our customers and each other. Learn from your setbacks and push yourself to be the best you can be.
• We’re real. Our purpose keeps us true and transparent, as we delivery on our promised to each other and our customers.
• We’re together. We’re a high-performing team. Inclusivity and our customers come first in everything we do.
An apprenticeship with us will give you the opportunity to become skilled in your role, and it combines on the job learning and academic study. You’ll spend approximately 20% of your working hours completing learning with one of our training providers and at the end of the programme, you’ll receive a nationally recognised qualification!
Our Apprenticeship schemes are designed to give you the knowledge, skills, experience and exposure needed to make it big. We’ve got unmissable opportunities across all areas of our business, so there’s bound to be a role for you.
Join us on one of our Apprenticeships and let’s grow together!Working Hours :Our normal working hours would be an average of 37.5 per week. During the scheme, you’ll work as part of our teams on early or late shifts, in all weathers, between the hours of 8am to 8pm, including working 2 out of 3 Saturdays.Skills: Customer care skills,Problem solving skills,Analytical skills,Physical fitness....Read more...
Our Field Engineers (known internally as Field Technicians) are the qualified experts who dazzle our customers every day, by installing or fixing products in their homes and offering professional advice. They also provide services to small business customers including shops, offices and homeworkers.
Got a manual drivers licence? Perfect! You’ll use it to reach customers across the region, delivering a friendly, knowledgeable service and linking them to what truly matters. You’ll also help expand our business by encouraging referrals – earn a £50 bonus for every new customer.
As an Apprentice Field Technician, you’ll have opportunities to work on and with the very latest technology, such as our superfast broadband, dazzling TV and entertainment services. By the end of the scheme, you will have learned how to master the ins and outs of installing and fixing our phone, TV and broadband products, including:
Running cables
Signal level adjustment
Making & changing connections
Configuring our advanced equiptment
Educating customers on everything they need to know about Virgin Media O2 services
Training:This apprenticeship gives you the opportunity to become skilled in your role, and combines on the job learning and academic study, where you’ll spend approximately 20% of your working hours completing learning with one of our training providers. At the end of the programme, you’ll receive a nationally recognised qualification. Training Outcome:
This apprenticeship offers the chance to accumulate a diverse set of skills and gain the experience and knowledge needed to progress within our organisation.
Employer Description:We’re Virgin Media O2. For over 20 years, we’ve grown our business on pioneers and big thinkers – and we remain at the cutting edge of fibre-optic broadband today. Through our multi award-winning services, we connect millions of homes and businesses across the UK and Ireland.
When it comes to employment vs education, our Apprentice Schemes don’t make you choose! We’re about supporting the wellbeing of our people, empowering you to learn and grow your potential, and making sure you bring your authentic self to work, every single day. Don’t believe us? 94% of our Future Careers workforce would recommend Virgin Media O2 as a great place to work!
We know what it means to be part of a team. Your job is more than the role you have, and we’re here to support you. We’re one team, with three values:
• We’re brave. We all play a part in making things happen for our customers and each other. Learn from your setbacks and push yourself to be the best you can be.
• We’re real. Our purpose keeps us true and transparent, as we delivery on our promised to each other and our customers.
• We’re together. We’re a high-performing team. Inclusivity and our customers come first in everything we do.
An apprenticeship with us will give you the opportunity to become skilled in your role, and it combines on the job learning and academic study. You’ll spend approximately 20% of your working hours completing learning with one of our training providers and at the end of the programme, you’ll receive a nationally recognised qualification!
Our Apprenticeship schemes are designed to give you the knowledge, skills, experience and exposure needed to make it big. We’ve got unmissable opportunities across all areas of our business, so there’s bound to be a role for you.
Join us on one of our Apprenticeships and let’s grow together!Working Hours :Our normal working hours would be an average of 37.5 per week. During the scheme, you’ll work as part of our teams on early or late shifts, in all weathers, between the hours of 8am to 8pm, including working 2 out of 3 Saturdays.Skills: Customer care skills,Problem solving skills,Analytical skills,Physical fitness....Read more...
Our Field Engineers (known internally as Field Technicians) are the qualified experts who dazzle our customers every day, by installing or fixing products in their homes and offering professional advice. They also provide services to small business customers including shops, offices and homeworkers.
Got a manual drivers licence? Perfect! You’ll use it to reach customers across the region, delivering a friendly, knowledgeable service and linking them to what truly matters. You’ll also help expand our business by encouraging referrals – earn a £50 bonus for every new customer.
As an Apprentice Field Technician, you’ll have opportunities to work on and with the very latest technology, such as our superfast broadband, dazzling TV and entertainment services. By the end of the scheme, you will have learned how to master the ins and outs of installing and fixing our phone, TV and broadband products, including:
Running cables
Signal level adjustment
Making & changing connections
Configuring our advanced equiptment
Educating customers on everything they need to know about Virgin Media O2 services
Training:This apprenticeship gives you the opportunity to become skilled in your role, and combines on the job learning and academic study, where you’ll spend approximately 20% of your working hours completing learning with one of our training providers. At the end of the programme, you’ll receive a nationally recognised qualification. Training Outcome:This apprenticeship offers the chance to accumulate a diverse set of skills and gain the experience and knowledge needed to progress within our organisation.Employer Description:We’re Virgin Media O2. For over 20 years, we’ve grown our business on pioneers and big thinkers – and we remain at the cutting edge of fibre-optic broadband today. Through our multi award-winning services, we connect millions of homes and businesses across the UK and Ireland.
When it comes to employment vs education, our Apprentice Schemes don’t make you choose! We’re about supporting the wellbeing of our people, empowering you to learn and grow your potential, and making sure you bring your authentic self to work, every single day. Don’t believe us? 94% of our Future Careers workforce would recommend Virgin Media O2 as a great place to work!
We know what it means to be part of a team. Your job is more than the role you have, and we’re here to support you. We’re one team, with three values:
• We’re brave. We all play a part in making things happen for our customers and each other. Learn from your setbacks and push yourself to be the best you can be.
• We’re real. Our purpose keeps us true and transparent, as we delivery on our promised to each other and our customers.
• We’re together. We’re a high-performing team. Inclusivity and our customers come first in everything we do.
An apprenticeship with us will give you the opportunity to become skilled in your role, and it combines on the job learning and academic study. You’ll spend approximately 20% of your working hours completing learning with one of our training providers and at the end of the programme, you’ll receive a nationally recognised qualification!
Our Apprenticeship schemes are designed to give you the knowledge, skills, experience and exposure needed to make it big. We’ve got unmissable opportunities across all areas of our business, so there’s bound to be a role for you.
Join us on one of our Apprenticeships and let’s grow together!Working Hours :Our normal working hours would be an average of 37.5 per week. During the scheme, you’ll work as part of our teams on early or late shifts, in all weathers, between the hours of 8am to 8pm, including working 2 out of 3 Saturdays. Shifts TBC.Skills: Customer care skills,Problem solving skills,Analytical skills,Physical fitness....Read more...
