Cloud Telephony Support
Create, amend, and maintain cloud-based telephone system configurations
Process customer requests such as:
Name changes
Call routing updates
User and extension management
Perform basic system changes on live environments, following agreed processes
Assist users with:
Password resets
Login issues
General system access problems
User Support & Training:
Provide first-line support to end users via phone, email, and ticketing system
Deliver basic to moderate user guidance, such as:
Explaining how existing features work
Helping users understand the system functionality already in place
Ensure issues are clearly logged, tracked, and updated within the internal CRM
Network & Connectivity Support
Support customer network connections by:
Running basic diagnostics via online provider portals
Identifying common connectivity faults
Booking engineer visits where required
Carry out basic network maintenance tasks, including:
Changing Wi-Fi usernames and passwords
Configuring new routers prior to dispatch
Preparing equipment for installation or replacement
Communication & Liaison
Speak directly with customers in a professional and confident manner
Liaise with third-party providers for telephony and network services
Communicate updates, issues, and resolutions clearly to:
Customers
Internal team members
Maintain accurate records of all work completed in the CRM
Learning & Development
Gain hands-on experience supporting live customer systems
Learn structured troubleshooting and escalation processes
Shadow senior engineers and gradually assist with more complex technical issues
Develop technical, communication, and problem-solving skills throughout the apprenticeship
Build a strong foundation for progression into a 2nd Line Support role
Training:Delivery to be completed on-site and 6 hours per week off-the-job training either at Barnsley College or your place of work. Student to complete an Advanced Technical Certificate as an Information Communications Technician Level 3 Apprentice. Functional Skills in maths and English, if required. Training Outcome:Possible progression opportunities.Employer Description:Supplier of New and Fully Refurbished IT Hardware, Business Telephone Systems (VoIP & Cloud) and Business Mobile Phone Contracts.Working Hours :Monday to Friday - 8.30am-5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Patience....Read more...
Provide first-line technical support to internal users via phone, email, and in person
Assist in diagnosing and resolving hardware, software, and network issues
Set up, configure, and maintain IT equipment such as laptops, desktops, printers, and mobile devices
Support users with basic IT tasks such as password resets, software installations, and user account management
Document technical issues and resolutions accurately using our ticketing system
Help maintain inventory records for IT equipment and software licences
Follow company IT policies, data protection, and cybersecurity best practices
Support the IT team with ongoing projects and system upgrades
Adhering to the systems and processes as stipulated by the Company
Responding to customers’ requests and enquiries through Company approved communication and collaboration systems
Working on Service & Project Ticket resolution activities to service level agreements while providing exemplary levels of customer service
Reviewing appropriate operational procedures, documentation, and management guides with a view to business improvement and operational efficiency
Tracking the latest IT security innovations and keeping abreast of the latest cybersecurity technologies
May participate in the implementation of approved technical solutions
To keep abreast of technical developments of operational & technical importance to the business and customers
Provide technical support and assistance to end-users regarding Microsoft 365 and Azure
Provide technical support and assistance to end-users regarding Windows Server, Windows 10/11 Client and Mac OSes, hardware, and network-related issues
Troubleshoot and resolve technical problems in a timely manner
Install, configure, and maintain computer systems and software
Respond to help desk tickets and provide remote support to users
Training:Information Communications Technician Level 3.
Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.Training Outcome:The role offers long-term security and the opportunity to progress into a permanent position.Employer Description:Microsoft has recognised us as one of its partner advisors and we often share our views on product development during round-tables with them. With 20+ years under our belt, we usually know what we’re talking about!
Based in South of Manchester, our team works remotely – connected, of course, by the latest tech! As a mix of commercially-minded techies, we help advise on the best approach to suit your individual business needs.Working Hours :Monday to Friday, 9.00am to 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Team working,Patience....Read more...
CKR Accountants are looking for an ambitious and motivated individual to join their team as an Assistant Accountant Level 4 Apprentice. This is an excellent opportunity to gain practical experience within a professional accountancy practice while working towards the Assistant Accountant Level 4 Apprenticeship qualification.
Working alongside experienced accountants and business advisers, the successful candidate will support a diverse client portfolio, ranging from sole traders and small businesses to growing limited companies.
Day-Day Responsibilities:
Assist with the preparation of financial statements, including profit and loss accounts, balance sheets and cash flow reports.
Support bookkeeping activities by maintaining accurate financial records and processing financial transactions using accounting software.
Assist with the preparation and submission of VAT returns in line with current legislation and compliance requirements.
Support management accounting activities, including budgeting, forecasting and financial performance analysis.
Assist with reconciliations, month-end processes and the preparation of management information.
Work with accounting systems and internal controls to help ensure accurate and timely financial reporting.
Support senior accountants with the preparation of client accounts and financial documentation.
Develop effective communication skills when liaising with colleagues and clients in a professional manner.
Maintain confidentiality and comply with relevant accounting, ethical and data protection requirements.
Build and maintain a portfolio of evidence to demonstrate knowledge, skills and behaviours achieved throughout the apprenticeship programme.
Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. As one of the UK's largest and longest-established apprenticeship and training providers, we're proud to help organisations and individuals unlock their potential, and make skills really work for them.
Upon completion of this 18 month apprenticeship, you will have obtained your Professional Accounting or Taxation Technician Apprenticeship Level 4 qualification.Training Outcome:There is a possibility of being offered a full time role after successful completion of the apprenticeship.Employer Description:We know new and established businesses need high quality, timely, up to date and reliable advice and financial information in order to manage their business effectively and make on demand business decisions. At CKR accountants we pride ourselves in delivering just that.
We work with many different clients including sole traders, limited companies, charities and partnerships to deliver a wide range of services.Working Hours :Monday - Friday, 9.00am - 5:30pm.Skills: Analytical Skills,Attention to Detail,IT Skills,Logical,Number Skills,Organisational Skills,....Read more...
Key Responsibilities:
Conduct data analyses, producing reports to inform commercial decision-making
Develop and maintain SQL-based reports using ERP systems and Power BI Report Server (PBIRS)
Perform new product research to help identify opportunities
Assist with purchasing and sales meeting preparations, including maintaining detailed Excel spreadsheets and data sets
Ensure accurate and timely reporting for management and stakeholders
Provide comprehensive administrative and operational support to the commercial team including covering for the admin team when necessary
Ideal Skills & Experience:
SQL (Structured Query Language)
Microsoft Excel skills (pivot tables, formulas, data analysis)
Commercially minded
Microsoft Office Suite, including PowerPoint for presentations
Analytical and problem-solving skills
Ability to prioritise and work under pressure
Desirable Attributes:
Familiarity with procurement processes, supply chain management and reporting tools
Experience with ERP systems
Experience with Power BI Report Server (PBIRS)
Strong communication and organisational skills
Analytical mindset with attention to detail
Ability to work independently and as part of a team
Problem-solving skills and proactive approach
Adaptability to changing priorities and deadlines
Training:
Level 3 Digital Support Technician apprenticeship - learning is performed at the employer's office and during working hours
Level 2 Functional Skills in maths and English (if required)
Training Outcome:
A full-time and permanent role is expected following completion of the apprenticeship
This role is also supporting further skills development and progressions to level 4 apprenticeships and higher levels
Employer Description:Our client is a leading specialist in the parallel import of branded pharmaceuticals, medicines, devices and more; offering a robust supply chain to all sectors of the healthcare industry, helping the NHS reduce costs by supplying at preferential prices. Working Hours :Monday - Friday, 9.00am - 5.30pm.Skills: Communication skills,Analytical skills....Read more...
Assist with the design and development of civil engineering projects
Produce and amend technical drawings using CAD software
Support senior engineers with calculations, measurements and technical documentation
Help prepare design reports, specifications and project information
Contribute to infrastructure projects such as highways, drainage or utilities
Interpret engineering drawings and site information
Liaise with clients, contractors and internal teams
Support site visits, surveys and inspections where required
Ensure work complies with industry standards, health & safety and company procedures
Work towards completing the Level 3 Civil Engineering Technician Apprenticeship standard
Training:
You will train at the Civil Engineering Training Centre in Lee-on-the-Solent on either block or day release
You will complete training on-the-job and off-the-job as part of your paid employment
Training Outcome:
To become a permanent employee and continue your development within the civil engineering sector as part of our company
Employer Description:Patterson Reeves & Partners, Consulting Civil & Structural Engineers and Building Consultants was established in 1993 by Chartered Civil Engineer Neil Patterson, Chartered Structural Engineer Philip Reeves and IT Manager Graeme King.
The Practice is a quality assured, modern multi-disciplinary consultancy, committed to offering a first class service and providing cost effective solutions to both large and small projects using the latest computer technology.
A blend of experience and specialist expertise has enabled the practice to enjoy a sound reputation in many fields, demonstrated by repeat business from clients. Every project, however small, is assigned to a Chartered Engineer to ensure that the needs of the Client are fully understood and fulfilled.
The Practice is able to offer a diverse range of services undertaken by highly experienced and professionally qualified and motivated staff. We have considerable experience of Civil and Structural Design in connection with the Power Industry including complete substations for National Grid, Wind Farms and Converter Stations.Working Hours :Monday to Friday, 9.00am- 5.00pmSkills: Communication skills,Attention to detail,Problem solving skills,Team working....Read more...
You will learn and develop the fundamental skills required to operate, maintain, and troubleshoot machine shop equipment
Under the guidance of experienced machinists, you will support the machining of components to specification while gaining hands-on experience in a manufacturing environment
This role is ideal for individuals seeking a long-term career in precision machining or engineering
You will assist experienced machinists with the setup and operation of manual and CNC equipment (e.g., mills, lathes, grinders
Learning to read and interpret engineering drawings, blueprints, and technical specifications will be part of your role
You will support the machining of parts to required tolerances, quality standards, and production schedules
Performing basic machine adjustments, tool changes, and routine preventive maintenance will be part of your role
You will measure and inspect components using calipers, micrometers, gauges, and other precision tools
Participating in ongoing training, coursework, and competency development will be key for this role
Training:
Machining Technician Level 3 Apprenticeship Standard
On the job training in the workplace
Taught sessions via New College Swindon
Training Outcome:Permanent employment and career in Production.Employer Description:Linde AMT UK are 2,500 engineers, technologists and coating experts across more than 35 sites in 12 countries globally. Linde offers a comprehensive array of high-performance coatings and technologies to the aviation, energy and other industries. By continuously advancing coatings technologies, Linde helps customers improve environmental performance, decrease energy consumption, extend component life, improve productivity, minimize downtime, reduce operating costs and produce high-quality products. Additional information can be found at www.praxairsurfacetechnologies.com. In the UK we offer different applications across two sites; Swindon and Lincoln. We’re passionate about what we do and don’t tolerate anything but the highest quality yet safest output. Together we contribute to being the best performing surface technology company in the world.Working Hours :Monday to Friday 7am-3 pm with a 30-minute unpaid break.Skills: Communication skills,Attention to detail,Problem solving skills,Number skills,Team working,Willingness to learn,Strong interest in engineering....Read more...
You will rotate between our Studio and Digital Print departments, learning every stage of the print production process.
You'll prepare artwork for print, check customer files, produce digital print, operate finishing equipment where required and ensure work meets our quality standards. Full training and support will be provided throughout your apprenticeship.
Training will include:
Health & Safety
Preparing artwork for print
File checking and proofing
Colour management
Digital print production
Machine operation
Quality assurance
Customer specifications
Production workflow
You will gain experience using equipment including:
Fujifilm Revoria EC1100
Ricoh Pro C9110
Konica Minolta Bizhub
Watkiss PowerSquare Booklet Maker
Astrojet S1 Envelope Printer
Neopost DS-200 Inserting Machine
Within the Studio you will learn artwork preparation, file management, proofing and production planning using industry-standard software and workflows.
Training will be delivered through a combination of workplace learning and support from the apprenticeship provider.Training:
All training will be carried out at our Wolverhampton site working alongside experienced technicians
Once the apprenticeship is completed and the final exams have been passed you will achieve a Level 3 Print Technician qualification
Training Outcome:
A successfully qualified apprentice will be offered a full time position
As a professional member of the team, optional training in other departments will be available, with potential career progression for ambitious individuals
Employer Description:Based in Wolverhampton Lion FPG was established in 1928 and has grown to become a trusted partner to our customers. One company, one philosophy – many solutions. One of just a handful of certified Carbon Balanced Printers in the UK.Working Hours :Monday - Friday, 08:30 - 17:00 with one hour lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Patience,Physical fitness....Read more...
This is an exciting opportunity to join an engineering team for a large and progressive meat processing plant in Treburley.
The successful candidate will be working within a fast-paced food manufacturing environment, providing an opportunity to join a multi-skilled engineering team as an Apprentice Engineer.
You will have exposure to mechanical, electrical, pneumatic and hydraulic engineering and learn with a hands-on approach. Exposure will also be given to control and environmental systems.
You will join a small and dynamic, hands on maintenance/ engineering team who can be involved in anything from preventative maintenance, to urgent reactive maintenance for site needs.
Creativity and innovation are encouraged within the industry, as often engineering solutions can be tailor-made and bespoke to our workplace. You must be able to follow instructions and be a responsible individual.
Training:You will be working towards a Level 3 Mechatronics Technician Apprenticeship standard.
You will be required to attend Cornwall College St Austell on a weekly basis as part of the apprenticeship training.
You will receive support from an assessor and an apprenticeship advisor.Training Outcome:Future employment is potentially available to ambitious and successful applicants.
Employer Description:As a family business that remains true to its farming heritage, Dunbia's desire to better food naturally is the driving force behind everything we do and ensures we maintain a consistent focus on quality, value and success for our customers.
We serve every market sector with the widest range of product choices, all produced to exacting standards, and the strategic location of our sites means we can offer customers English, Scottish, Welsh and Irish products.
We are passionate about our industry and undertake every opportunity to engage with our stakeholders and increase the level of understanding of meat production and to support the wider food industry.Working Hours :Monday - Friday , variable hours.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Learn to assemble, wire, test, and inspect products in line with technical drawings
Work across both mechanical and electrical disciplines
Follow manufacturing processes to ensure quality and consistency
Interpret engineering drawings and documentation
Support fault finding down to module/sub-assembly level
Use test equipment such as oscilloscopes, digital multimeters, and pressure sensors
Assist with product system setup and testing
Learn high voltage, pressure, and hydraulic testing processes
Develop understanding of software, firmware, and industrial systems
Use business IT systems including engineering documentation and quality systems
Training:
Year 1 - Full-time in college
Year 2 - Day release
Year 3 & 4 - Full-time in the workplace
Training Outcome:
Progression to a Level 4 Apprenticeship
Potential move into a Degree Apprenticeship
Opportunities to develop into roles such as Manufacturing Technician, Test Engineer, or Specialist Engineer.
Employer Description:The world is always aspiring to better things - and when these ambitions change, the world depends on industrial outcomes and the energy sources that fuel them to make its aspirations real. For more than a century, we have proudly worked within this vital supply and demand cycle between the two - what we call “The Energy Equation™.”
Today, with more than 56,000 employees, conducting business in more than 120 countries, our promise is to rewrite The Energy Equation, sustainably driving human progress, powering global economies, and shaping how the world works and lives.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Communication skills,Attention to detail,Problem solving skills,Logical,Strong interpersonal skills,Enthusiastic,Willingness to learn,Self-motivation....Read more...
Reading lens and frame specifications from prescriptions
Using blocking and glazing machines to cut lenses to the correct shape and fit
Assembling lenses into frames
Tinting of lenses to provide UV protection and a variety of colours
Ordering frames and lenses
Quality checking of completed glasses
Good housekeeping and machine maintenance
Training:
Level 3 Optical Assistant Apprenticeship Standard
End-Point Assessment (EPA)
Full-time 5 out of 7 days - including weekend working
Daily on-the-job training in store - no college to attend
Training provider - Specsavers Optical Superstores Limited
Apprentices without level 2 English and maths will need to achieve this level prior to taking the End-Point Assessment
Training Outcome:Once you have completed the apprenticeship, you'll be a fully qualified Level 3 Spectacle Technician with a massive range of career options ahead of you.
For those applicants who are considered "not apprenticeship ready", a Pre-Apprenticeship programme may be offered in the same store. Employer Description:Specsavers have been a family business for over 35 years, working together with our store partners to provide the best value optometry, audiology and other healthcare service for our customers. You’ll find us in the UK, Ireland, Netherlands, Norway, Sweden, Denmark, Finland, Spain, Australia and New Zealand, employing over 38,000 people who work across our 2,293 stores, as well as in our support offices and throughout the supply chain.Working Hours :Full-time to include weekend working. Days and times to be confirmed.
Total hours per week: 40.0.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative....Read more...
Test-drive trucks and make adjustments
Carry out safety checks
Identify problems using tools, a laptop or hand-held computer
Hands-on learning – working on a wide range of premium handling equipment
Supportive technical environment
Assigned mentor for each apprentice
Brand-new toolbox and tooling provided
Overalls, workwear and PPE supplied
You will be servicing and repairing a variety of forklift trucks and warehouse equipment
You will undertake on the job learning, shadowing and working closely with your mentor
In-house technical and product training
Training:
The Apprentice scheme is a three-year programme which, on successful completion, they will be awarded a level 3 Lift Truck and Powered Access Engineering Technician Apprenticeship
The Forklift Training Engineering Centre (F-TEC) is a dedicated training facility, offering an extensive range of forklift engineering programmes
Training delivered on block release
Functional Skills in maths and English (if required)
Great starting salary – Minimum £16,640 – Rising with age and service
Training Outcome:Most apprentices move into full-time permanent employment with the group as engineers upon course completion. Following this, there are a number of avenues into; sales, contracts management, service management or office-based support positions.Employer Description:Impact Handling - the UK's leading premium material handling supplier,
Established in 1985, Impact has grown to become one of the leading providers of material handling equipment in the UK.Working Hours :Monday - Friday: 8.00am- 4.30pm (i.e. 40 hours per week, with a 30-minute unpaid lunch break).Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Number skills,Logical,Initiative,Physical fitness....Read more...
As an Apprentice Engineer, you’ll work alongside experienced engineers to build, test, and install advanced inspection and automation systems.
Key duties include:
Assisting with assembly of machine vision systems (cameras, lenses, lighting)
Supporting testing, system setup, and image data collection
Learning to configure and optimise image-processing software
Helping troubleshoot engineering and software issues
Producing technical documentation (test logs, reports, wiring notes)
Gaining exposure to PLCs, robotics, and automation integration
Maintaining workshop/lab environments and supporting engineering tasks
You’ll apply what you learn in college directly to real engineering projects
Training:You will complete a Level 4 Engineering Manufacturing Technician Apprenticeship, gaining:
Industry-recognised qualification
Practical engineering and automation experience
Day-release attendance at Oaklands College, Welwyn Garden City
Mentorship from experienced engineers
Training Outcome:As well as a potential full time position within the company, this apprenticeship can lead to roles such as:
Application Engineer
Automation Engineer
Machine Vision Specialist
Field Service Engineer
Employer Description:Acrovision is a leading UK provider of industrial barcode reading and vision inspection systems, supporting industries such as automotive manufacturing, pharmaceuticals, logistics, and food production. With a dynamic and growing technical team, Acrovision delivers cutting-edge solutions including installation, commissioning, and technical support across a range of high-tech automation systems.Working Hours :Monday to Friday - Times TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Supporting day-to-day HSE activities across the business.
Providing administrative support for the development and implementation of HSE management systems, including programmes, policies and procedures.
Supporting colleagues in understanding and applying HSE policies, procedures and standards.
Helping to plan, organise and complete HSE-related tasks and small projects.
Scheduling and contributing to HSE meetings, ensuring actions are tracked and followed up.
Monitoring local HSE programmes and assisting with data collection and reporting.
Supporting the delivery of HSE training and awareness activities.
Plan and manage time effectively to complete tasks and meet deadlines.
Communicate clearly and professionally, both verbally and in writing, with colleagues and stakeholders.
Demonstrate a proactive approach to learning by developing new skills and knowledge throughout the apprenticeship.
Training:
You will be studying a Safety, Health and Environment Technician (Level 3) Apprenticeship standard over a 24-monthperiod.
This is a fully work-based programme you will get allocated time to complete your apprenticeship work and also receive regular meetings with your training provider.
Training Outcome:Full-time role available for the right candidate upon completion of apprenticeship.Employer Description:ROSEN is a leading privately-owned company that was established as a one-man business in 1981. Over the last 40 years, ROSEN has grown rapidly and is today a worldwide technology group that operates in more than 120 countries with over 4,000 employees.Working Hours :Monday - Friday, 8.00am - 4.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working....Read more...
Attend college and complete your apprenticeship training on time
Support routine maintenance activities to keep equipment running efficiently
Learn how to identify faults and fix issues safely and effectively
Use hand tools, power tools, and specialist equipment
Read and interpret engineering drawings and technical manuals
Assist with general site upkeep and maintenance tasks
Help identify improvements to reduce downtime and increase efficiency
Follow all Health, Safety and Environmental (EHS) standards
You’ll also receive specialist training, including:
Working at height
Confined spaces
Mobile equipment operation
Training:
Mechatronics Maintenance Technician Level 3
1-day release from work to train at Oaklands College Welwyn Garden City Campus
Training Outcome:
After your apprenticeship you could be offered a permanent contract of employment
Employer Description:We are a leading partner in precision engineering, delivering trusted performance and quality to our customers.
Guided by our RISE Values, we provide an environment that empowers our employees to build trusted relationships and deliver sustainable high performance through innovation and collaboration.
Respect – We respect each other and assume positive intent
Integrity – We act with integrity, demonstrating honesty, consistency, and trustworthiness
Safety – We prioritise the health, safety and wellbeing of ourselves and others.
Excellence – We strive for excellence in everything we doWorking Hours :38-hours per week (Monday- Thursday 8:00am- 4:45pm, Friday 8:00am- 1:00pm)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Physical fitness....Read more...
Learn to maintain and repair buses and coaches to keep them safe and operational
Identify and diagnose mechanical and electrical faults
Carry out routine servicing and maintenance tasks
Develop skills in vehicle inspections and safety checks
Support bodywork and interior repairs
Work with modern and emerging vehicle technologies
Gain hands-on experience in a bus depot or engineering workshop
Attend college training blocks to build technical knowledge
Work alongside and learn from a qualified mentor engineer
Apply practical problem-solving skills in real engineering situations
Training:Bus and Coach Engineering Technician Level 3.
You will attend college over four 3-week blocks each year, during which we will pay for your travel, food and accommodation. Training will take place at our state-of-the-art Engineering School, at Reaseheath College.Training Outcome:Upon successful completion of your apprenticeships, you will move into a skilled engineering vacancy.Employer Description:At First Bus we're dedicated to providing a friendly, reliable, and hassle-free service for our customers and will continue do everything we can to move people out of their cars and onto the bus. As one of the UK’s largest bus operators, we connect communities from Aberdeen to Somerset, helping get to work, school, college, appointments, and leisure activities effortlessly.
Collaborating closely with local authorities, we're actively improving air quality, reducing congestion, and enhancing overall customer satisfaction. We’re also focused on becoming a leader in the transition to a low-carbon future, and have committed to operating a zero-emission bus fleet by 2035. Working Hours :Typically, Monday- Friday, 9.00am to 5.00pm. Shifts may be different depending on company needs.Skills: Communication skills,Problem solving skills,Logical,Physical fitness....Read more...
Work effectively on Trafford IT systems, ensuring all support requests are logged accurately and in a timely manner on the relevant ticketing system
Work in a supported learning environment to develop skills and knowledge to complete the Level 3 Information Communications Technician apprenticeship
Undertake a range of IT and general administration duties to contribute to the achievement of team objectives
Participate in a development programme (on-site and off-site), completing your learning plan including exams, workbooks and evidence of development
Work closely with QA and develop positive relationships with colleagues and key stakeholders
Support the IT Service to resolve IT related issues over the phone, via the IT hub system and during face-to-face bookings
Update and manage incidents through the system within SLA, performing initial triage to resolve requests without escalation where possible
Deliver technical support across platforms, diagnosing basic computer hardware and software faults using effective questioning and communication
Identify and escalate service issues or improvement opportunities, ensuring communication with customers and escalation within agreed SLA
Assist with software and hardware builds/rebuilds, installation, configuration, troubleshooting, project support and undertake other duties as required by management
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premises and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.Employer Description:Trafford Council, alongside partners in the public, private and third sectors, works towards a shared vision: Trafford - where all our residents, businesses and communities thrive. At the heart of this vision is a common cause - to make Trafford a better borough, where everyone has a chance to succeed and where everybody has a voice. We are committed to working together across services and agencies to close inequality gaps and make the best use of our resources.Working Hours :Monday to Friday, 8am - 4pmSkills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Team working....Read more...
Our Mechanical, Electrical and Trim Technicians work methodically to return customer vehicles to factory standards, diagnosing and fixing faults and distributing work as required to other specialists.
Due to the high level of technology within our vehicles, you will develop skills in mechanics and electrics.
While the type of work carried out will vary according to location, some of the typical day-to-day duties include:
Removing and fitting basic mechanical, electrical and trim components
Removing and refitting non-structural body panels
Removing, renewing, and refitting mechanical and electrical systems and vehicle trims following accident damage
Carrying our vehicle inspections
Identifying the extent of vehicle damage
Accessing and removing damaged components
Installing new components
Using specialist equipment and techniques including welding and soldering to undertake repairs
An ideal MET Technician apprentice will be able to work methodically, have attention to detail and be a team player.
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer Service
Interest in vehicle engineering
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Successful applicants must be prepared to travel to the Volkswagen Group National Learning Centre, in Milton Keynes, to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the three-year programme, you will receive the following:
Level 3 Vehicle Damage Mechanical, Electrical and Trim (MET) Technician
Brand specific certifications
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey, and you will have the opportunity to drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes. Employer Description:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles.
Our network of Volkswagen Group approved Paint and Body centres deliver a first class service to customers using teams of highly trained experts and the same paint, parts and materials that are used at our factories.
Our apprenticeship programme gives you the opportunity to become part of this network, working within an approved body shop and receiving world class training from our industry experts.Working Hours :Monday – Friday. 0830 – 1730.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working....Read more...
Kick-start your career with a global leader in speciality chemicals. Join our Process Manufacturing Apprenticeship in Huddersfield and gain real industry experience, recognised qualifications and the skills to build a rewarding career in manufacturing.
Over the course of this apprenticeship, you’ll learn how a chemical plant operates in line with Standard Operating Procedures, developing the technical skills, safety mindset and practical experience needed to build a long-term career in manufacturing.
The site is a top-tier COMAH site, operating with chemicals that require strict adherence to Health & Safety procedures. Personal Protective Equipment (PPE) is provided and must be worn as required.
Day to day activities:
Learn to operate plant and equipment safely in line with Standard Operating Procedures
Observe plant operations and report any deficiencies promptly
Complete process documentation accurately for all work carried out on shift
Monitor processes, take readings and samples, and report abnormalities
Ensure environmental and safety protection systems are functioning correctly
Work collaboratively within the production team to keep operations running smoothly
Study towards a Level 3 Apprenticeship in Process Manufacturing alongside practical site-based experience
This is a fantastic opportunity to earn while you learn — gaining recognised qualifications and invaluable on-the-job experience within a global organisation.
ABOUT ARXADA
Arxada is a global science-based specialty chemicals business creating innovative chemistry and solutions. The company aims to solve the world’s toughest preservation challenges by enhancing sustainability with cleaner, greener solutions.
Arxada focuses on multiple end-markets primarily in: Human Health & Nutrition, Home & Personal Care, Paints & Coatings and Wood Protection, providing a broad portfolio of differentiated products and solutions, supported by its science and innovation capabilities, in-depth regulatory know-how and track record in manufacturing and process development.
With its headquarters in Basel Switzerland, Arxada employs 3100 associates across 24 production sites and 14 R+D centres.
Arxada (Arch) Huddersfield is a manufacturing site operating 24/7 to produce solutions for the wood protection, and paints and coatings sectors.
Our vision for solving the world’s toughest preservation challenges can only be achieved through the hard work and dedication of our highly valued employees. We strive to create an environment that is collaborative, inclusive and unlocks each individual’s unique talents. Our employees are empowered to learn and grow, while bringing their best skills and abilities to work every day.Training:Qualification to be delivered:
Process Industry Manufacturing Technician Apprenticeship Standard
SIAS Level 3 Diploma in Understanding Process Industry Manufacturing
Apprenticeship Standard: Level 3 Process Industry Manufacturing Technician
Training Provider: Cogent Skills.
Delivery model: Blended (mixture online and in person): the programme is a blended programme, with knowledge delivered in live online classrooms, and skills developed in the workplace with assessor support
Training Outcome:
This role is part of our talent planning for the future, and, for the right person, we are looking to continue to develop the apprentice upon successful completion of the apprenticeship
Subject to satisfactory completion of the apprenticeship, the candidate may be considered for any available permanent positions
Employer Description:As the specialists in skills for science and technology, our purpose is to make sure your business; your people and our industry are future ready. We are a not-for-profit charitable organisation with a family of commercially focused companies committed to supporting the skills, needs and ambitions across the UK science and technology sector.Working Hours :08:00 - 16:00 in the first year, second year onwards may involve working a rotating shift pattern (TBC)Skills: Attention to detail,Analytical skills,Logical....Read more...
Mobilisation Technician (HVAC) – Leading London FM Provider
About the Role
A leading facilities management provider in London is recruiting for a skilled Mobilisation Technician to support new FM contracts across the capital. You'll be responsible for asset validations, defect reporting, and site set-ups to ensure smooth contract handovers and operational readiness. This is a Hard FM role with a strong focus on HVAC systems, ideal for an engineer who thrives on variety, wants to work across premium commercial sites, and values paid travel within the M25. Key Responsibilities
Conduct asset validations for new FM contracts
Complete detailed defect reporting on HVAC and mechanical systems
Execute site set-ups for contract mobilisation
Liaise with contract managers and on-site teams to ensure smooth handovers
Produce accurate documentation and reports for client delivery
Work across multiple sites within the M25 (City, West End, Hammersmith, Chelsea, etc.)
Essential Requirements
Must have strong HVAC skillset (essential)
Experience in asset validation or defect reporting
Background in commercial facilities management or HVAC service/installation
Ability to work independently across multiple sites
Strong communication and documentation skills
....Read more...
The successful apprentice will:
Assist with the preparation and dispensing of prescriptions under appropriate supervision
Provide excellent customer service to patients and members of the public
Respond to customer enquiries and direct patients to appropriate pharmacy team members when necessary
Support the sale and supply of over-the-counter medicines and healthcare products within the limits of training and competence
Receive, check, and store pharmaceutical stock and deliveries
Assist with stock rotation and stock control procedures
Process prescription requests and maintain accurate pharmacy records
Carry out administrative duties relating to pharmacy services
Maintain a clean, organised, and safe working environment
Follow all company policies and procedures relating to confidentiality, health and safety, safeguarding, and data protection
Work effectively as part of the pharmacy team
Complete all apprenticeship training requirements and assessments
The apprentice will work towards achieving the Level 2 Pharmacy Services Assistant Apprenticeship Standard.
Training will include:
Customer service in a pharmacy setting
Dispensing support procedures
Pharmacy stock management
Healthcare products and services
Professional communication skills
Patient confidentiality and information governance
Health and safety procedures
Pharmacy legislation and regulations
Teamworking and professional behaviours
Training will be delivered through a combination of workplace learning and support from an approved apprenticeship training provider.Training:
100 % remote
Training Outcome:
After completing the Pharmacy Services Assistant Apprenticeship, learners can progress into a Pharmacy Assistant or Dispensing Assistant role and may continue their development through a Level 3 Pharmacy Technician Apprenticeship, leading to increased responsibilities and career opportunities within pharmacy services
Employer Description:This role is based within a community pharmacy setting and involves regular interaction with patients, customers, healthcare professionals, and pharmacy staff.
The apprentice will be expected to maintain high professional standards, respect patient confidentiality, and contribute positively to the pharmacy team.
This role provides an excellent opportunity to gain practical experience in a community pharmacy environment while developing the knowledge, skills, and behaviours required to support the safe and effective delivery of pharmacy services.
You will learn about dispensing procedures, customer service, stock management, pharmacy administration, and healthcare products while receiving structured training and support throughout your apprenticeship.
Working Hours :Monday - Friday, 8.30am - 7.00pm and Saturday, 9.00am - 1.00pm
(You will work a minimum of 30 hours per week)Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Team working,Initiative,Non judgemental,Patience....Read more...
Commercial understanding of Term Maintenance Contracts
Support of change management - Early Warning Notice process, Variations, Remeasurement
Support of Supply chain partners assessment and payment
Use of commercial management IT systems for measurement and cost
Representing Ringway in client facing meetings
Processing and management of payment applications
Assisting cost management in the weekly cost / value
Reconciliation meetings
Aiding the QS / Senior QS in the administration of subcontracts
The role would include a mixture of office and site-based tasks to give you the well-rounded experience required to see schemes from conception into construction and completion. This would involve exposure to Health, Safety & Environment management, Planning and Co-ordination and Commercial Management
Training:
Level 4 Construction Quantity Surveyor Technician Apprenticeship
Mentor support
CSCS card
Other practical qualifications
Training Outcome:
Opportunity for progression to a Degree Apprenticeship upon completion
An Apprenticeship Scheme has been designed to kick-start your journey towards becoming an industry expert
We are looking for a long-term relationship with our apprentices, and we have a long-term career structure in mind, whereby we see the apprentice developing into senior roles within our business as it grows
Employer Description:Together with our associated companies, Ringway teams are responsible for looking after over 50,000 kms of the UK’s highways network – we deliver specialist highway services across the largest highways maintenance portfolio within the UK, including strategic road network, DBFO motorway and trunk roads, and the local authority network. We are private sector partners, dedicated to delivering public services. We offer best practice maintenance services through local solutions which make an impact in the communities in which we operate. We take pride in offering a dedicated, flexible approach which supports our clients, underpinned by the recruitment, development and retention of a locally based workforce and supported by a close community of trusted supply-chain partners. Self-delivery is core to our business model. Working together with our clients we deliver cyclic and reactive maintenance, incident response, severe weather operations, surfacing and specialist treatments with local accountability and people who take pride in the services they deliver.
Ringway is committed to creating a working environment that is inclusive and diverse.Working Hours :Monday - Friday between 8.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
On the Job Responsibilities:
Comply with and maintain planning procedures,guidelines, and processes
Create preliminary schedules for projects at theproposal phase
Coordinate and align departmental planning toolswith project schedules
Maintain and manage the central project database
Create and implement different levels of projectcontrol documents
Update and manage reporting models using advancedExcel
Ensure resource allocation (labour, assets,equipment) aligns with project timelines
Support Shipping and Mobilisation in terms ofproviding a forecast schedule of mobilization and ROS (Required on Site)
Support the PQT / WPQT management with requiredplanning and scheduling tasks
Coordinate schedule interfaces acrosssubcontractors, suppliers, logistics, site teams, workshop, supply chain,management, and clients
Update and manage reporting models using advancedExcel
Rotation plan between different departments tocomply with the apprenticeship requirement
Training:As part of your Apprenticeship, you will be enrolled onto a nationally recognised Project Controls Technician Level 3 standard via our training partner, Learning Skills Partnership . Your Apprenticeship typically takes 27 months to complete and is fully supported through a combination of regular online lessons, e-learning materials, and access to their team of experts for 1-2-1 advice and support.Training Outcome:
This is a fantastic opening to apply for permanent employment in a varied and ever expanding industry
Employer Description:CRC Evans part of pipeline Induction Heat Limited is a leading provider of welding and coating services, technologies and integrated solutions for the onshore and offshore energy and infrastructure sectors.
With over 90 years in business CRC Evans has the experience, knowledge and resources to overcome the most complex challenges. We have an unrivalled track record of successful project delivery and a unique capability that combines specialist welding and coating services, technologies and integrated solutions.
We have significantly enhanced our capability through organic growth and strategic acquisition to become a global powerhouse in the supply of specialist welding and coating solutions across a range of sectors. To succeed in today’s complex market we have structured our business to ensure that we are agile and responsive with a strong commitment to safe and efficient delivery of our customers’ projects a cross our three service lines, welding, coating and project services.Working Hours :Days and shifts are to be confirmed.Skills: Communication skills,IT skills,Organisation skills,Attention to detail,Problem solving skills,Administrative skills,Analytical skills,Creative,Team working....Read more...
Customer Service Executive
Sheffield
£30,000 - £35,000 Basic + Training + Stability + Job Satisfaction + Work Life Balance + Family Feel + Profit Share Bonus + Pension + Holidays
Currently working as a Customer Service Executive and looking to build a long-term career within the medical industry? Join this family-feel company where you will receive full manufacturer training, be supported every step of the way, and benefit from genuine job satisfaction in a role where you are valued. You'll enjoy a fantastic working environment, excellent work-life balance, and long-term stability.
This forward-thinking medical equipment supplier is continuing to grow within the industry and has ambitious plans for expansion over the coming years. As a Customer Service Executive, you'll enjoy a varied role supporting customers with specialist medical equipment while receiving ongoing training and development.
Your Role As A Customer Service Executive Will Include:
Delivering, installing and demonstrating medical lifting equipment
Providing excellent customer service and support
Full OEM Manufacturer Training
Commutable to the office in Sheffield
As A Customer Service Executive You Will Need To Have:
Strong customer service experience in any industry (healthcare desired)
Experience working directly with customers and resolving issues professionally
Ability to commute to the Sheffield office
Positive attitude and excellent communication skills
If this sounds like you, call Rebecka Van Ristell on 07458163046 for IMMEDIATE CONSIDERATION or hit apply now.
Keywords: Customer Service Executive, Customer Service Advisor, Customer Support Executive, Customer Support Advisor, Customer Care Executive, Customer Care Advisor, Customer Service Coordinator, Customer Experience Executive, Customer Relations Executive, Healthcare Administrator, Medical Administrator, Healthcare Coordinator, Customer Service Technician, Medical Equipment, Healthcare Equipment, Community Equipment, Mobility Equipment, Care Home Equipment, Customer Support, Customer Care, Healthcare Assistant, Care Coordinator, Sheffield, Rotherham, Doncaster, Barnsley, Chesterfield, Worksop, Dronfield, Stocksbridge, Chapeltown, Hoyland, S1, S2, S3, S4, S5, S6, S7, S8, S9, S10, S11, S12, S13, S14, S17, S20, S21, S25, S26, S35, S36, S60, S61, S62, S63, S64, S65, S66, S70, S71, S72, S73, S74, S75.
This vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are that of an Employment Agency.
Future Engineering Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit, should not apply as your details will not be processed.
We will endeavour to respond to all applicants; however, due to the high volume of applications, we can only guarantee that shortlisted candidates will be contacted.....Read more...
You will need to provide high quality support to our users via the helpdesk ticketing system
Prioritise and respond to tickets in a timely manner
Apply testing and troubleshooting to end-user devices (PCs, laptops, tablets, Chromebooks, telephones, printers, LED panels & interactive panels
Weekly tasks to install, upgrade and remove hardware across sites
Maintenance of physical and cloud storage
Ensure that our systems are properly administered
Develop existing infrastructure and processes
Work within the installs team to install cabling on sites, including fibre, data etc.
Adding devices to networks across sites
Daily monitoring of networks, focusing on DNS, firewall etc.
Opportunity to set up new systems and maintain them as schools move to the cloud
Criteria for Candidates
Right to work in the UK
Self-motivated
Resourceful
Professional attitude and a strong work ethic
Ability to work in a fast-moving environment
Good time management and organisational skills
Ability to think ahead and pre-empt problems and issues
Understanding of the importance of, and the ability to deliver, a quality service
Open and friendly communication style
Skills and Experience:
Full UK Driving Licence (the candidate will be required to commute to the Reading site each day)
An understanding of IT hardware, Windows and Mac OS
Strong problem-solving skills
Experience in O365, Google cloud for Education, Group Policy, Virtual Desktops, TCP/IP Protocols, Active Directory
Ability to lift and move heavy equipment such as servers / Desktops
Enhanced DBS and Security clearance checks will be carried out.Training:
ICT (Information Communications Technician) Level 3 apprenticeship Standard
You will also receive full training and support from the Just IT apprenticeship team to increase your skills
Your training will include gaining a Level 3 IT qualification
Training Outcome:
Career progression opportunities
Secure a full-time position after successful completion of Apprenticeship
Employer Description:Vocosa IT offers a wide range of services that include the installation and maintenance of IT, AV and CCTV solutions in a variety of settings including private business and education. Vocosa offers support across England and Wales and provides 1st, 2nd & 3rd frontline IT support for users across all systems.Working Hours :Monday to Friday between 9.00am and 4.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative....Read more...
General duties including:
Assist with the setup, deployment, and maintenance of IT equipment throughout the school
Diagnose and repair faults on Chromebooks, laptops, desktops, printers, and other peripheral devices equipment
Perform routine maintenance and health checks on school IT
Replace faulty hardware components where appropriate
Maintain accurate records of repairs, warranties, and equipment inventories
Prepare and configure new devices for staff and student use
Apply the appropriate security policies to ICT tasks in line with organisational requirements
Provide first-line technical support to staff and students
Respond to IT support requests and troubleshoot hardware and software issues
Assist users with basic software applications and educational technologies
Escalate complex issues to the IT and Network Manager when required
Assist with routine network administration tasks under supervision
Support the maintenance of wireless and wired network infrastructure
Help monitor the performance and security of IT systems
Assist with user account administration and device management systems
Maintain and update IT asset registers
Assist with stock control and ordering of IT consumables and equipment
Help manage the lifecycle of school devices, including deployment, repairs, and disposal
Support the IT and Network Manager with day-to-day operational tasks
Assist with classroom technology installations and relocations
Ensure compliance with school policies, safeguarding requirements, and data protection regulations
Participate in apprenticeship training and complete all coursework and assessments required for the qualification
Undertake other duties appropriate to the level of the role as reasonably requested
Training:Information Communications Technician Level 3.
Training will be at Doncaster College where you will access a wide range of facilities on offer.
Block release/day release. Training Outcome:Successful completion of the apprenticeship could lead to a higher-level apprenticeship or full-time employment for the right candidate.Employer Description:Success at The Axholme Academy is achieved through the energy and commitment of students and staff working closely together and also through strong relationships with parents and carers. We match the curriculum that is studied closely with the talents, abilities and ambitions of our students so that individual excellence will be achieved. Working Hours :Monday to Friday. 8am - 3pm with 30-minute Lunch break, Term time only.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
