Regulatory Compliance Apprentice (Environmental Health)

Dealing with relevant Environmental Health complaints and requests for service from residents, visitors and other businesses and investigating them in line with local practice, good practice guidance, statutory guidance, and relevant legislation. Liaising with internal departments and external agencies where case referrals are necessary. Working with businesses and others to provide information, guidance and advice to help them comply with relevant legislation and achieve compliance. Inspecting, auditing, and monitoring compliance in relation to the varying Acts and Regulations which apply to the defined area of Environmental Health, including assessing the risks/hazards to public health, safety, or of nuisance presented by non-compliance. To make written recommendations/reports and provide the supporting intelligence and evidence for Officers in relation to suspected non-compliances and offences Collecting and analysing data to build a picture of compliance, to allow the targeting of resources and enforcement. To plan, organise and prioritise own workload, completing weekly schedules and co-ordinating tasks with team members. Managing relationships with businesses and other stakeholders, and providing good customer service To assist in developing policies, procedures and good practice guidance. To maintain the case management system and run accurate reports, using and understanding the Arcus Salesforce system. To update web pages and liaise with the communications team as necessary To attend meetings as and when requested in line with the relevant Environmental Health team. To support the work of colleagues within the wider service, including undertaking administrative tasks, visits, etc.

Training Outcome:

This is a temporary role in the council, so after completing our apprenticeship in Regulatory Compliance within Environmental Health, career progression can follow several paths depending on the individual's interests, qualifications, and experience. Here's a breakdown of typical routes and opportunities:

Regulatory Compliance Officer (Level 4) roles: This is often the first formal role after completing the apprenticeship. This is around ensuring businesses and individuals comply with relevant laws and regulations in areas like food safety, housing standards, licencing, or environmental protection.

Environmental Health Technician roles or Officer – these roles support Environmental Health Practitioners (EHPs) in inspections and enforcement.

Here is a list of sectors you can work in:

Local government (councils and regulatory bodies) Public health agencies Environmental consultancies Housing associations Private sector compliance teams

Further Education & Qualifications

Environmental Health Practitioner (Integrated Degree Apprenticeship) is a work-based learning programme that leads to full EHP status.

NEBOSH / IOSH Certifications - Widely recognised in health and safety careers.

Specialist Courses -In areas like food safety auditing, housing law, or environmental protection.

Employer Description:
Ashford Borough Council is a local authority which provides services to residents in Ashford, Tenterden and a large network of surrounding villages. Our services include keeping the streets clean and collecting rubbish, renting out social housing (council houses and flats), providing leisure facilities and play areas and processing council tax and housing benefits. We deal with local planning applications for everything from a conservatory to major developments, and if you are buying a home in the borough we can provide you with a comprehensive land search service. We issue licenses for taxis and licensed premises, look after parks and open spaces, and parking around the borough.

Working Hours :
Monday to Friday between 9am to 5pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Logical,Team working,Initiative,Non judgemental,Telephone skills,Interpersonal skills,UK driving license