JOB DESCRIPTION
Job Title: Director of Customer Service, Product Support & Technical Service
Company: Rust-Oleum
Location: United States (Hybrid or On-Site depending on business needs)
Department: Customer Experience / Technical Services
Reports To: Vice President, Sales
Position Summary
The Director of Customer Service, Product Support & Technical Service leads the strategy, performance, and continuous improvement of all customer-facing support functions for Rust-Oleum. This role oversees customer service operations, product support, and technical service teams to deliver exceptional customer experiences across professional contractors, retail partners, distributors, and consumers.
The Director ensures customers receive accurate product guidance, technical troubleshooting, and responsive service across multiple channels, while also translating customer insights into actionable improvements for product development, quality, marketing, and operations.
Key Responsibilities
Customer Service Leadership
Develop and execute the overall customer service strategy aligned with company growth and brand reputation goals.
Lead and manage multi-channel support operations including phone, email, chat, digital platforms, and retail support.
Establish service standards, KPIs, and operational processes that ensure fast, accurate, and customer-centric support.
Drive initiatives that improve Customer Satisfaction (CSAT), Net Promoter Score (NPS), and first-contact resolution rates.Product Support & Technical Services
Oversee product support teams that assist customers with application guidance, product compatibility, troubleshooting, and best practices.
Manage technical experts who support complex inquiries from contractors, retailers, distributors, and industrial customers.
Ensure accurate technical documentation, FAQs, troubleshooting guides, and knowledge base content.
Partner with R&D and Product Management to communicate field insights, product performance feedback, and improvement opportunities.Customer Experience & Process Improvement
Analyze customer interaction data to identify trends, recurring issues, and opportunities to improve products, packaging, instructions, and support materials.
Implement technologies such as CRM platforms, knowledge management systems, and AI-assisted service tools.
Standardize workflows across customer service and technical service teams to improve efficiency and scalability.Cross-Functional Collaboration
Partner closely with Sales, Marketing, Product Development, Supply Chain, Quality, and Manufacturing to resolve customer issues and improve product experience.
Support major retail partners and distributors by ensuring strong technical support and service responsiveness.
Represent the voice of the customer in internal strategic discussions.Team Leadership & Development
Lead, coach, and develop a high-performing team of customer service managers, technical specialists, and support staff.
Establish training programs that ensure strong product knowledge and consistent service delivery.
Foster a culture focused on customer advocacy, problem-solving, and continuous improvement.Performance & Reporting
Develop service metrics dashboards and report performance to executive leadership.
Manage department budgets, staffing plans, and operational resources.
Drive operational excellence through automation, workflow optimization, and service innovation.Qualifications
Education
Bachelor's degree in Business, Engineering, Chemistry, Operations Management, or related field required
MBA or advanced degree preferredExperience
10+ years of progressive leadership experience in customer service, product support, or technical service
Experience supporting manufacturing, coatings, building materials, industrial products, or consumer goods
Proven success leading large service teams and multi-channel support environments
Experience implementing or managing CRM and customer experience platformsSkills & Competencies
Strong leadership and team development capabilities
Ability to translate complex technical information into customer-friendly solutions
Data-driven decision making and service performance management
Excellent communication and cross-functional collaboration skills
Strategic thinker with operational execution abilityPreferred Experience
Experience with technical products requiring application support (coatings, chemicals, construction materials, or industrial products)
Familiarity with contractor and retail support environments
Experience integrating customer insights into product development and quality improvementsWhat Success Looks Like
Improved customer satisfaction and service responsiveness
Reduced product complaints through proactive support and education
Strong collaboration between service teams and product development
Scalable customer support systems that support business growth
Salary Target Range: $130,000 - $175,000, Bonus Eligible
After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave. We also offer a 401(k) plan after three months of employment. Associates are vested in the RPM Pension plan after five years of continuous service.
Rust-Oleum is an equal-opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or other protected class.Apply for this ad Online!....Read more...
Retail General Manager New York City $120,000 – $135,000 + Bonus & Full BenefitsThis is not your average retail leadership role.We’re partnered with a globally recognized hospitality brand looking for a Retail General Manager to oversee one of the most high-volume retail destinations in New York City. This role is ideal for a strong operator who knows how to lead large teams, drive sales, create energy on the floor, and deliver an elevated customer experience in a fast-paced environment.The space is vibrant, experiential, guest-focused, and constantly busy. Leadership visibility matters here - this is a hands-on role for someone who loves being in the operation, motivating teams, and driving performance in real time.What You’ll Be Doing
Leading all day-to-day retail operations within a flagship, high-volume environmentManaging and developing large teams across multiple levels of leadershipDriving sales performance, profitability, labor management, and operational executionCreating an energetic, guest-focused culture centered around experience and hospitalityOverseeing staffing, scheduling, coaching, and succession planningMaintaining strong merchandising, inventory, and operational standardsPartnering with senior leadership on business strategy and performance initiativesEnsuring a polished, high-energy environment that reflects the brand experience
What We’re Looking For
10+ years of progressive retail or hospitality leadership experienceExperience leading large, high-volume operations and sizable teams – ideally a 10million+ storeStrong financial acumen with experience managing P&L performanceA dynamic, people-first leadership style with excellent communication skillsSomeone operationally sharp, energetic, and highly visible within the businessLuxury, lifestyle, entertainment, flagship retail, or experiential brand experience is a huge plus
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Senior Employee Relations Manager up to £65,000Location: London / HybridThe OpportunityWe’re partnering exclusively with a leading hospitality brand to appoint a Senior Employee Relations Manager to take ownership of all UK ER activity across a fast-paced, multi-site business. This is a genuinely specialist ER role, ideal for someone who lives and breathes employee relations rather than a broad HR generalist. You’ll be the go-to expert for complex and high-risk cases, shaping policy, driving consistency, and empowering managers to confidently handle day-to-day people matters.Key Responsibilities
Lead and manage complex, high-risk employee relations cases end-to-endAct as the senior escalation point for ER matters across the UK businessOversee and support an ER Case ManagerStep in directly on highly sensitive, complex, or escalated cases Own and continuously improve ER policies and procedures across the businessLead preparations and implementation work around the Employment Rights Act (ERA) 2026 Partner closely with the Head of People on ER strategy, legal risk, and best practiceUse ER data and trends to identify risks, training needs, and process improvements
What We’re Looking ForProven experience in a dedicated Employee Relations role at Manager or Senior Manager level, with a strong background handling high-volume and complex ER cases and solid knowledge of UK employment law and upcoming legislative changes, particularly ERA 2026. Candidates should come from fast-paced, multi-site environments within Hospitality, Leisure, or Retail, with strong policy development and implementation experience (a key focus for this role), and be comfortable coaching senior stakeholders and pushing back where needed.Contact Kate B – or call 0207 790 2666....Read more...
An amazing job opportunity has arisen for a committed Ward Manager to work in an exceptional clinic based in the Hertfordshire area. You will be working for one of UK's leading health care providers
This is an excellent clinic providing CAMHS Tier 4 low secure services for young people with a wide range of complex mental health needs. The service aims to assess, treat, and empower each young person to live safely and independently, while supporting them to reach their full individual potential
As a Ward Manager your key responsibilities include:
Managing and training of junior and nurse staff
Supporting the implementation of local Clinical Governance Strategy
Actively contributing to the Nursing Service Agreement, departmental Risk Matrix and action plan and monitoring their implementation
Lead in organisational clinical and nursing audit programmes
The following skills and experience would be preferred and beneficial for the role:
Relevant sufficient post registration experience
Proven track record of leadership and management skills
Experience working in a similar environment
**To be considered for this position you must be qualified as Nurse either RGN or RMN with a valid NMC Pin**
The successful Ward Manager will receive an excellent salary of £52,000 per annum. This exciting position is a permanent full time role working 37.5 hours a week. In return for your hard work and commitment you will receive the following generous benefits:
The equivalent of 33 days annual leave – plus your birthday off!
Free meals
Wellbeing support and activities
Career development and training
Pension contribution
Life Assurance
Enhanced Maternity Package
Flexible working opportunities
Reference ID: 3849
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
General Manager – Up to £50,000 – Competitive Socialising A rapidly growing leader in London’s vibrant socialising scene is looking for an experienced General Manager/AGM to lead the front-of-house operation at one of its flagship venues. This is a heavily floor-based role, and we are specifically looking for a hands-on operator who leads from the front. This is not an office-based management position, the successful candidate will be highly present on the floor, driving service standards, leading the team in real time, and creating exceptional guest experiences.The Role: • Lead and inspire the FOH team, spending the majority of your time on the floor during service • Oversee day-to-day operations, ensuring smooth service and high standards at all times • Coach, develop, and motivate management and floor teams to build a high-performing culture • Be the face of the venue, building strong guest relationships and leading by example • Work closely with senior leadership on operational strategy, team development, and venue performance • Drive consistency, efficiency, and strong commercial results across the businessWhat We’re Looking For: • Proven experience at AGM or GM level within premium bars, restaurants, or high-volume hospitality venues • A genuinely hands-on leadership style with a passion for being on the floor during service • Strong FOH leadership experience in fast-paced environments • Passion for service excellence and team development • Energetic, personable, and confident in a guest-facing environment • Excellent organisational, communication, and people management skills • Ambitious and eager to grow with a fast-expanding businessIf you are keen to discuss the details further, please apply today, send your CV to Kate B, or call 0207 790 2666.....Read more...
Key Responsibilities
Client onboarding
Support the onboarding process for new clients
Assist with setting up websites, apps, and digital platforms
Upload menus, pricing, images, and content
Help ensure everything is ready for client launch
Marketing & Campaign Support
Help plan and deliver marketing campaigns and promotions
Assist with creating social media content, graphics, and posts
Support activity across websites and digital channels
Contribute ideas to improve client performance and engagement
Client SupportAssist with day-to-day client requests, such as updates and changes
Communicate professionally with clients via phone, email, or online
Help build strong working relationships with clients
Support tracking of marketing activity and results
Internal Marketing
Help create content for the company's social media channels
Support brand awareness activity and engagement
Assist with general marketing tasks across the team
Training Outcome:What You’ll Gain
A recognised Level 3 Marketing qualification
Hands-on experience working with real clients and campaigns
Development of creative, digital, and communication skills
Exposure to marketing strategy and client support
A strong foundation for future roles in:
Digital Marketing
Social Media
Account Management
Customer Success
Employer Description:Online Ordering Made SimpleWe’ll help you set up, manage and market your own online ordering system. Dept of Digital provide Online Ordering Systems and Mobile Apps to Restaurants and Takeaways.Working Hours :Monday to Friday 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Canva....Read more...
Person required to train on our latest CNC Milling and Turning machines to include fixed head and sliding head
All aspects of training will be given to right candidate and there is a possibility of off-site training at the manufactures training HQ
College 1 day per week in Chelmsford General duties:
Leaning all aspects of CNC Milling and turning
Setting up
Programming to include CAD CAM and operation
Machine maintenance + health and safety
Training:
Engineering Level 3 Machining Technician
Training Outcome:
Potential full-time role after apprenticeship
Employer Description:Southfields has been trading since 1979 and have over 35 years experience, our success due to trading across a diverse market, catering to an extensive range to our customer’s requirements, all of which are of the highest standard of expertise. Southfields capabilities are limitless, and quality is always at the forefront of our business strategy.
Our modern subcontract CNC turning and milling facility is situated in Essex and has been fully equipped to enable us to offer our customers the most reliable and efficient precision CNC machining service possible.
The bespoke nature of our business allows us to cater for the needs of each customer individually.
In what are often complex time critical supply chains, we understand the need to offer quick turnaround to our customers. Our lead times are flexible depending on batch size. We offer a fast track CNC turning and milling service if your requirement is urgent. We will work with you to deliver the most efficient service possible.
In addition, our engineers use their skill and experience in CNC precision engineering to advise customers on the design of their components; where opportunities exist to achieve greater cost efficiencies through design improvements, our engineers will discuss these with customers to ensure they achieve maximum efficiencies.Working Hours :Monday- Thursday
8.00am- 4.30pm
Friday
8.00am- 3.00pmSkills: Good Communicator....Read more...
Responding to enquiries via telephone, post and email from internal and external stakeholders including the public and local businesses
Communicating with customers, colleagues, residents and partners
Supporting the team with undertaking daily tasks such as diary management
Following established procedures and processes
Using ICT systems including MS Word, Excel, Outlook
Inputting data
Finance related tasks such as keeping spreadsheets up to date, making simple calculations and inputting invoices for payment
Support the handover process of new residential purchasers in completed developments including arranging sparkle cleans and welcome gifts
Attend site with Development Managers as required
Once capable, keep the Company’s website and other social media channels updated
Maintaining accurate records using our filing systems
Planning and organising meetings and in time taking minutes
Training:
You will attend our local training provide (LSEC) London South East Colleges where you will work towards Level 3 Business Administrator apprenticeship
Training Outcome:
It is the aspiration of the company to move this role into permanent employment providing the applicants achieves good in their appraisal and passes the Level 3 qualification
Employer Description:Bexley Co Ltd is a wholly owned development company of London Borough of Bexley (LBB). The company supports the Council’s Growth and Housing Strategy by developing housing for local residents and delivering regeneration. BexleyCo’s objective is to deliver a wide range of new homes for affordable and market sale and rent in exemplar schemes across the borough that will support the Council’s growth and regeneration strategies whilst generating financial returns.Working Hours :Monday- Friday
36 hours per week
approximately 8.50am- 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental,Patience....Read more...
Create and update website content
Support SEO by improving pages, building links, and researching competitors
Write fact‑based articles and help with email outreach
Analyse page performance, rankings, bounce rates and conversions
Support the paid ads team and help reduce PPC costs
Test landing pages and look for ways to improve results
Join client meetings to discuss ideas, present proposals and represent our brand
Gather customer insights to shape marketing strategy
Create monthly reports showing what we’ve done, the results, and next steps
Training:Marketing Executive Level 4.
Your training will take place in the workplace where your tutor will have contact with you once per month.
Your training schedule and tutor contacts will be agreed when you start your apprenticeship. Training Outcome:Upon completion of the Marketing Executive Apprenticeship, you will have a strong foundation in SEO, content, analytics, lead generation and client communication. From there, you could have the opportunity to progress into a more specialised or senior role.Employer Description:Max Web Solutions has been in business for over 15 years providing SEO and web development services to businesses and organisations across the UK. Starting with founders and directors Mark and Liam, the team has continued to grow over the past decade into a varied digital marketing business.
From the beginning of Maxweb as a start-up business, the team has seen exponential growth in the last five years as their client base has continued to increase year on year. The Maxweb team is made up of SEO specialists, web developers, graphic designers and project managers, who work together to achieve top results for their clients.Working Hours :Monday - Friday, 9.00am - 5.30pm.
1-hour break.Skills: IT skills,Attention to detail,Customer care skills,Problem solving skills,Presentation skills,Analytical skills,Logical,Team working,Initiative,Website Building,Content creation,SEO,Genuine interest in marketing....Read more...
London Or Manchester (Hybrid Working)An exciting opportunity has become available for a talented and driven Digital PR Assistant to join a growing digital marketing team and support the delivery of impactful campaigns for a range of recognised brands across international markets.Company OverviewThis business is a forward-thinking digital marketing organisation specialising in SEO, Digital PR, Content Marketing and Creative Campaigns. Working across a diverse portfolio of clients, the team is focused on delivering measurable marketing performance, increasing online visibility and supporting long-term business growth.Creativity, collaboration and professional development are central to the company culture. Employees are encouraged to develop their skills, contribute fresh ideas and progress their careers within a supportive and ambitious environment.Job OverviewAs a Digital PR Assistant, you will support the delivery of creative and data-driven Digital PR campaigns that generate media coverage, secure authoritative backlinks and improve SEO performance for clients.This Digital PR Assistant role is ideal for someone with a passion for digital marketing, media relations and campaign strategy. You will work alongside experienced SEO, PR and content specialists while managing campaigns across a varied client portfolio within a fast-paced agency environment.The successful Digital PR Assistant will be highly organised, creative and confident communicating with journalists, clients and internal stakeholders. This Digital PR Assistant opportunity offers excellent progression within a collaborative and growing business.Candidates with native-level French or German language skills are highly encouraged to apply, as the role will support outreach activity across international markets.Here's what you'll be doing:Supporting the delivery of creative Digital PR campaigns across multiple client accountsBuilding and maintaining strong relationships with journalists, media contacts and influencersBuilding your own network of journalist contacts and becoming a trusted media contactWriting engaging press releases, media pitches and campaign contentConducting media outreach to secure high-quality media coverage and backlinksSupporting international outreach campaigns across European marketsSpotting reactive PR opportunities and supporting timely media outreachSupporting expert commentary campaigns and positioning clients as industry experts within the mediaMonitoring campaign performance and supporting reporting activityUsing industry-leading tools such as Ahrefs, SEMrush and BuzzStream to support campaign activityAssisting with SEO-focused campaign strategies and understanding the relationship between PR and organic search visibilityMonitoring social media trends and incorporating relevant insights into campaign ideationSupporting campaign ideation sessions and contributing creative ideasSupporting client communication and account delivery where requiredKeeping up to date with media trends, current affairs and industry developmentsSupporting the achievement of campaign KPIs and coverage targetsHere are the skills you'll need:Previous experience within Digital PR, PR, Communications, SEO or Content Marketing would be advantageousExcellent written and verbal communication skillsExcellent writing, editing and proofreading skillsNative-level French or German language skills would be highly advantageousStrong organisational skills with excellent attention to detailConfidence building relationships with journalists and stakeholdersStrong awareness of current affairs, media trends and social media platformsA proactive, creative and solutions-focused mindsetCreative thinker with the ability to generate newsworthy ideasHighly motivated team player with strong communication skillsAbility to manage multiple projects and deadlines effectivelyExperience working within an agency environment would be advantageousUnderstanding of SEO and link-building principles would be beneficialWork PermissionsYou must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.Here are the benefits of this job:30 days annual leave plus bank holidaysFlexible hybrid working modelOpportunity to work from home, the office or up to three months abroad£250 work from home allowanceGenerous maternity and paternity packagesHealthcare cash-back planCycle to work schemeElectric car schemeFree mental wellbeing sessionsCompany-wide socials and team eventsCharity volunteer daysEmployee recognition rewards£1,000 annual training budgetMentoring and professional development opportunitiesClear personal development plan and progression pathwayIndustry training and conference opportunitiesMindfulness coachingChildcare support schemeAdditional office perksWorkplace pensionA career as a Digital PR Assistant offers excellent long-term opportunities within one of the fastest-growing areas of digital marketing. As businesses continue to invest heavily in SEO, online visibility and digital brand awareness, skilled Digital PR professionals remain in strong demand across a wide range of industries. This Digital PR Assistant role provides the opportunity to build valuable expertise in communications, media relations, content strategy and digital marketing while working on creative campaigns within a collaborative and forward-thinking environment.....Read more...
UK Sales Manager – Data Centre Infrastructure (UPS, Cooling & PDUs)
Location: Field-based (UK-wide, with head office in Hemel Hempstead)
Salary: Competitive + Bonus + Car Allowance + Benefits
Our client is expanding its data centre solutions division across the UK. This is an exciting opportunity to drive growth through ET channel partners, hyperscalers, and enterprise operators, delivering next-generation solutions across UPS systems, cooling technologies, and power distribution units (PDUs).
As UK Sales Manager – Data Centre Infrastructure, you will:
Develop and manage strategic relationships with ET channel partners , and data centre operators across the UK and Europe
Sell UPS, Cooling, Racking and PDU’s.
Collaborate with technical and pre-sales teams to deliver tailored data centre infrastructure solutions and proposals for ET channel partners and end clients
Drive revenue growth and partner engagement across the ET channel, expanding the data centre infrastructure portfolio
Act as the primary point of contact for ET channel accounts, supporting partners in positioning UPS, cooling, and PDUs to their customers
Key Skills and Experience required for this UK Sales Manager– Data Centre Infrastructure role:
Proven track record in selling Sell UPS, Cooling, Racking and PDU’s to data centre customers and critical power end users.
5+ years’ experience working in a BDM/Account Manager role covering the UK.
You must have a very strong background knowledge of the market and the UPS and power products themselves.
Strong understanding of the UK and European data centre ecosystem, including hyperscalers
Full UK driving licence required.
This is a strategic role within a global, innovative organisation at a time of rapid growth. You will have the autonomy to shape the ET channel strategy within the data centre infrastructure space, with strong progression opportunities and full backing from an established global business.
To apply, please send your CV to NDrain@redlinegroup.Com Or call 01582 878828 for more information.....Read more...
Regional Account Manager – UK Wide Wholesaler – up to £45,000We are working with one of the North’s biggest wholesalers and they are looking for a Regional Account Manager to come help grow and maintain their presence in Newcastle.This is an exciting chance to grow an established customer base within the on-trade sector. The successful candidate will be responsible for delivering results and performance across the Newcastle area while developing strong customer relationships.This role is field based and is perfect for someone who enjoys being out in trade and chatting to key decision makers. If you are a account management whizz and can build strong relationships, this is for you!What the role offers:
Competitive salaryBonus and incentivesCompany carLife insuranceEmployee discount schemesHealthcare
Regional Account Manager responsibilities:
Develop and implement a clear territory strategy to drive organic growth within existing accounts.Manage and retain customer relationships to minimise account losses and maximise customer value.Increase customer spend through cross-selling and expanding product category penetration.Achieve and exceed agreed commercial sales targets and KPIs.Support the smooth transition and handover of new business accounts from the new business team.Provide regular territory updates and performance reporting to the line manager.Build strong working relationships with suppliers, brand partners, and third parties.Collaborate cross-functionally with internal departments to resolve customer supply and service challenges.
Regional Account Manager main qualities:
Minimum 3 years’ commercial sales experience within the hospitality, on-trade or related sector.Proven track record in account management and growing existing customer relationships.Strong communication and negotiation skills.Ability to work independently and manage a field-based territory effectively.Commercially focused with strong organisational and planning skills.Full driving licence
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Senior Technical Manager Food ManufacturingLocation: BristolSalary – c£60,000 + Bonus and associated BenefitsWe are looking for an experienced and ambitious Senior Technical Manager to lead food safety, quality and compliance across a food manufacturer who sits within the Food Service sectorThis is a senior leadership role with responsibility for shaping and embedding a best-in-class food safety culture, ensuring the business is fully audit-ready every day, and leading all technical and hygiene functions across the organisation.You will work closely with operational and commercial teams, key customers and external auditors to ensure the highest standards of compliance, quality and continuous improvement are maintained. The role is based in Bristol, but there will be travel required to their satellite site based in Wiltshire 1 – 2 times a monthSenior Technical Manager Key Responsibilities
Lead and develop the technical and hygiene teams to support current operations and future growthDefine and deliver the company’s food safety and quality strategyDrive a strong food safety culture across the businessEnsure full compliance with all food safety, legal and customer requirementsMaintain BRC accreditation at Grade A or aboveLead all customer, third-party and regulatory auditsDevelop and monitor technical KPIs and continuous improvement plansOversee HACCP, allergen management, GMP and traceability systemsBuild strong relationships with key customer technical teamsInvestigate and resolve customer complaints through root cause analysis and corrective actionsReview and improve Health & Safety systems in collaboration with site leadership
Senior Technical Manager Essential Skills & Experience
Degree qualified or equivalent in Food Science, Food Technology or related disciplineSignificant senior technical leadership experience within food manufacturingStrong knowledge of BRC standards, HACCP and food safety legislationExperience leading customer and third-party auditsProven team leadership and people development skillsExcellent communication and stakeholder management abilities
If the role is of interest, then please send your CV today ....Read more...
Our client, who are a global leader in high-performance interconnect solutions, are looking for a Business Development Manager – Interconnect in the Midlands to join their team on a permanent basis.
This role is field-based across the Midlands, with regular travel to customer sites and occasional international travel. You will be responsible for driving new business growth and developing key customer relationships, working with a premium portfolio of connector and interconnect solutions across a variety of demanding industries.
Key responsibilities of the Business Development Manager – Interconnect job based in the Midlands:
Develop and grow existing key accounts while identifying and securing new business opportunities with OEM customers.
Create and execute strategic account plans to drive long-term revenue growth.
Build strong relationships with engineering, commercial, and project teams within customer organisations.
Apply consultative selling techniques to promote high-value technical solutions.
Manage and convert a pipeline of new business opportunities using CRM tools.
Prepare and deliver compelling technical and commercial proposals.
Monitor competitor activity and market trends, providing insights to support business strategy.
Negotiate and close commercial agreements with support from senior management.
Collaborate internally to ensure effective delivery of customer solutions.
Experience required for the Business Development Manager – Interconnect job based in the Midlands:
Technical background with a qualification in Electrical or Mechanical Engineering (HNC or above preferred).
Proven experience within the connector, interconnect, or wider electronics industry.
Strong track record in business development, key account management, and consultative sales.
Ability to engage effectively with both technical and commercial stakeholders.
Highly motivated with strong resilience and a drive to win new business.
Excellent communication, negotiation, and problem-solving skills.
Experience using CRM systems and Microsoft Office tools.
Full UK driving licence and willingness to travel as required.
If this Business Development Manager – Interconnect job based in the Midlands could be of interest, send your CV to bwiles@redlinegroup.Com or call Ben on 01582 878816.....Read more...
Our client, who are a global leader in high-performance interconnect solutions, are looking for a Business Development Manager – Interconnect in the South East to join their team on a permanent basis.
This role is field-based across the South East, with regular travel to customer sites and occasional international travel. You will be responsible for driving new business growth and developing key customer relationships, working with a premium portfolio of connector and interconnect solutions across a variety of demanding industries.
Key responsibilities of the Business Development Manager – Interconnect job based in the South East:
Develop and grow existing key accounts while identifying and securing new business opportunities with OEM customers.
Create and execute strategic account plans to drive long-term revenue growth.
Build strong relationships with engineering, commercial, and project teams within customer organisations.
Apply consultative selling techniques to promote high-value technical solutions.
Manage and convert a pipeline of new business opportunities using CRM tools.
Prepare and deliver compelling technical and commercial proposals.
Monitor competitor activity and market trends, providing insights to support business strategy.
Negotiate and close commercial agreements with support from senior management.
Collaborate internally to ensure effective delivery of customer solutions.
Experience required for the Business Development Manager – Interconnect job based in the South East:
Technical background with a qualification in Electrical or Mechanical Engineering (HNC or above preferred).
Proven experience within the connector, interconnect, or wider electronics industry.
Strong track record in business development, key account management, and consultative sales.
Ability to engage effectively with both technical and commercial stakeholders.
Highly motivated with strong resilience and a drive to win new business.
Excellent communication, negotiation, and problem-solving skills.
Experience using CRM systems and Microsoft Office tools.
Full UK driving licence and willingness to travel as required.
If this Business Development Manager – Interconnect job based in the South East could be of interest, send your CV to bwiles@redlinegroup.Com or call Ben on 01582 878816.....Read more...
AV BIM Technician – currently have a new position working in forward thinking specialist systems integrator. They currently deliver large consultancy / architect projects in both the corporate and high end hospitality sector. They are now seeking to add a new member of the team that is able to bring experience with both BIM and audio visual knowledge:
Key Responsibilities:
Actively assist with the development of the companies BIM strategy with the senior technical manager and senior BIM technician, including setup of templates, drawing sheet borders and splash screen.
Setup the Revit model with the correct origin and orientation given in the BEP.
Produce BIM models to Level of detail (LOD) and Information (LOI) as per the project BEP.
Follow the file naming and object naming convention as per the project BEP.
Generate clash reports using the approved project software, be this Navisworks, Revizto or similar.
Review clashes with project lead designer and assist with the coordination and resolution process to produce a clash free model.
Export drawing sheets for our preliminary and construction information release dates in line with the project programme and/or TIDP.
Review sheets with the lead designer and update as per internal comments and comments received through the project CDE.
Share the BIM models to the project CDE in the agreed formats and timeframes as per the project BEP.
Produce drawings and schedules as required to assist with the capture of asset data as part of the project BEP and AIR.
Setup and input the information for the specific COBie or other asset data fields as identified in the project BEP and AIR.
Produce as-built model and drawings for handover and incorporation into the project O&M manual.
If you have the desired Background working with both BIM and within the audiovisual industry then please send me your full CV sap
YOU MUST BE LIVING IN THE UK AND ALLOWED TO WORK HERE LEGALLY AND SHOW A CLEARLY DEFINED SKILL SET WITHIN THE CV
AV A-V A/V AUDIOVISUAL AUDIO-VISUAL AUDIOVISUAL CEDIA AVIXA CTS-D BIM REVIT MDUS MDU COMMERCIAL CORPORATE DESIGN LAYOUT SCHEMATIC ARCHITECT RIBA AUTOMATION AUDIO NETWORKING CISCO CAD AUTOCAD SURREY LONDON BERKS BERKSHIRE BUCKS BUCKINGHAMSHIRE HANTS HAMPSHIRE....Read more...
Design ManagerReading£70,000 - £100,000 + Bonus + Pension + Holidays + Private Medical + Career Progression + ‘Immediate Start’Join a high-performing, fast-growing international contractor delivering complex, high-value (€100m+) technical projects across Ireland and Europe. You’ll be part of a forward-thinking business known for delivering technically challenging projects to the highest standards, working with leading global clients and offering clear progression into senior leadership roles as the company continues to scale across Europe.In this role, you’ll take ownership of design during pre-construction, driving coordination, technical assurance, and design strategy before projects move to site. Working closely with clients, consultants, subcontractors, and internal teams, you’ll ensure all design information is aligned, compliant, and fully buildable.This position will suit candidates with a strong background in building services design or coordination, who are comfortable operating at the interface between design and delivery, with exposure to BIM processes and complex building systems.Your Role as a Design Manager Will Include: * Managing and coordinating design deliverables in line with client and construction requirements * Leading design meetings with clients, consultants, and subcontractors * Reviewing and managing design drawings, technical submissions, and specifications * Driving design coordination, QA processes, and technical compliance * Supporting BIM coordination and digital design workflows * Ensuring effective design handover to project delivery teams * Providing technical support throughout project lifecycle including site interface * Monitoring design progress, risks, and programme alignmentAs an Design Manager, You Will Have: * A background in Mechanical, Electrical, Building Services, Civil, Structural, Engineering or Architectural background. * Experience managing design on complex construction or mission-critical projects * Strong understanding of systems and processes for large scale industrial projects. * Experience working within a main contractor, MEP/ CSA contractor, or consultancy environment * Knowledge of BIM, CAD, and digital coordination tools * Strong stakeholder management and communication skillsKeywords: MEP Design Manager, Building Services Manager, MEP Coordinator, Mechanical Design, Electrical Design, Civil Design, Architechture, Structural Design, CSA Design Manager, CSA Design coordinator. HVAC, Building Services, BIM, Revit, Data Centre, Mission Critical, Pharma, Industrial, Advanced Manufacturing, Logistics, MEP, CSA, Main Contractor, Design & Build, Preconstruction, Technical Coordination, Design Management,....Read more...
Design ManagerLeicester£70,000 - £100,000 + Bonus + Pension + Holidays + Private Medical + Career Progression + ‘Immediate Start’Join a high-performing, fast-growing international contractor delivering complex, high-value (€100m+) technical projects across the UK and Europe. You’ll be part of a forward-thinking business known for delivering technically challenging projects to the highest standards, working with leading global clients and offering clear progression into senior leadership roles as the company continues to scale across Europe.In this role, you’ll take ownership of design during pre-construction, driving coordination, technical assurance, and design strategy before projects move to site. Working closely with clients, consultants, subcontractors, and internal teams, you’ll ensure all design information is aligned, compliant, and fully buildable.This position will suit candidates with a strong background in building services design or coordination, who are comfortable operating at the interface between design and delivery, with exposure to BIM processes and complex building systems.Your Role as a Design Manager Will Include: * Managing and coordinating design deliverables in line with client and construction requirements * Leading design meetings with clients, consultants, and subcontractors * Reviewing and managing design drawings, technical submissions, and specifications * Driving design coordination, QA processes, and technical compliance * Supporting BIM coordination and digital design workflows * Ensuring effective design handover to project delivery teams * Providing technical support throughout project lifecycle including site interface * Monitoring design progress, risks, and programme alignmentAs an Design Manager, You Will Have: * A background in Mechanical, Electrical, Building Services, Civil, Structural, Engineering or Architectural background. * Experience managing design on complex construction or mission-critical projects * Strong understanding of systems and processes for large scale industrial projects. * Experience working within a main contractor, MEP/ CSA contractor, or consultancy environment * Knowledge of BIM, CAD, and digital coordination tools * Strong stakeholder management and communication skillsKeywords: MEP Design Manager, Building Services Manager, MEP Coordinator, Mechanical Design, Electrical Design, Civil Design, Architechture, Structural Design, CSA Design Manager, CSA Design coordinator. HVAC, Building Services, BIM, Revit, Data Centre, Mission Critical, Pharma, Industrial, Advanced Manufacturing, Logistics, MEP, CSA, Main Contractor, Design & Build, Preconstruction, Technical Coordination, Design Management,....Read more...
Job Title: Executive Chef – Luxury Large-Scale HotelLocaiton: Pristhina, KosovoSalary: €Negotiable + bonusASAP startWe are seeking an experienced culinary leader to oversee a large-scale, multi-outlet food operation. This role focuses on building structure, ensuring consistent execution, and driving operational performance across high-volume food services.You will be responsible for aligning culinary delivery with business objectives while leading a team in a fast-paced, complex environment.Key Responsibilities
Define and implement culinary strategy across multiple service formatsOversee high-volume food production and multi-outlet operationsBuild scalable systems for consistency, efficiency, and qualityLead, structure, and develop a large culinary teamManage food cost, waste, and operational performance targetsEnsure strong execution during peak and varied service periodsCollaborate with operational and commercial teams on planning and delivery
Candidate’s profile
Strong experience in high-volume or multi-site food operationsProven leadership of large kitchen teamsSolid understanding of cost control and operational efficiencyAbility to perform in fast-paced, structured environmentsStrong focus on operational consistency and service qualityExperience in international hotel or branded hospitality environmentsExposure to large-scale food operations and structured kitchen systemsHands-on, operationally strong with a practical approach to execution
Job Title: Executive Chef – Luxury Large-Scale HotelLocaiton: Pristhina, KosovoSalary: €Negotiable + bonusASAP startIf you would like to have more information about the role, please apply or send your cv to maria@corecruitment.comGet social……http://www.corecruitment.com/https://www.facebook.com/COREcruitmentDOTcom/Tweet us @COREcruitment....Read more...
Director of Project Management - Hospitality & Entertainment Growth Brand Dallas, TX Preferred (Open to U.S.-Based Candidates) Competitive Compensation PackageThis is a rare opportunity to join a fast-growing UK hospitality and entertainment brand entering a major expansion phase across the U.S. With multiple new venues about to start development they are looking for a Director of Project Management to become the operational backbone of the growth strategy.This role sits at the center of everything - build-outs, timelines, leadership coordination, operational readiness, and launch execution. They need someone highly organized, commercially minded, and proactive who can keep multiple moving parts aligned while helping scale the business the right way.They’re looking for someone collaborative, and comfortable working directly with operations teams, construction, vendors, leadership, and opening teams.What You’ll Be Doing
Leading project coordination across multiple new venue openings and live projectsBuilding and managing detailed project timelines, milestones, and rollout plansPartnering with operations, construction, and leadership teams to keep projects on trackIdentifying delays, risks, and operational gaps early and driving solutionsSupporting resource planning, staffing timelines, and operational readiness for openingsWorking closely with department heads to ensure alignment across all workstreamsManaging reporting and updates for executive leadershipHelping create scalable systems and processes as the company continues to grow
What We’re Looking For
Strong project management experience overseeing multiple complex projects simultaneouslyHospitality, entertainment, or multi-site operational background strongly preferredExperience with new openings, venue build-outs, or large-scale expansion projectsHighly organized with strong attention to timelines, details, and executionComfortable working cross-functionally with leadership, site teams, and external partnersStrong understanding of project planning tools, scheduling, and milestone trackingBased in the U.S. with ability to travel frequently
....Read more...
Design ManagerBridgwater£70,000 - £105,000 + Bonus + Pension + Holidays + Private Medical + Career Progression + 'Immediate Start'Join a high-performing, fast-growing international contractor delivering complex, high-value (€100m+) technical projects across the UK and Europe. You'll be part of a forward-thinking business known for delivering technically challenging projects to the highest standards, working with leading global clients and offering clear progression into senior leadership roles as the company continues to scale across Europe.In this role, you'll take ownership of design during pre-construction, driving coordination, technical assurance, and design strategy before projects move to site. Working closely with clients, consultants, subcontractors, and internal teams, you'll ensure all design information is aligned, compliant, and fully buildable.This position will suit candidates with a strong background in building services design or coordination, who are comfortable operating at the interface between design and delivery, with exposure to BIM processes and complex building systems.Your Role as a Design Manager Will Include:* Managing and coordinating design deliverables in line with client and construction requirements * Leading design meetings with clients, consultants, and subcontractors * Reviewing and managing design drawings, technical submissions, and specifications * Driving design coordination, QA processes, and technical compliance * Supporting BIM coordination and digital design workflows * Ensuring effective design handover to project delivery teams * Providing technical support throughout project lifecycle including site interface * Monitoring design progress, risks, and programme alignmentAs an Design Manager, You Will Have:* A background in Mechanical, Electrical, Building Services, Civil, Structural, Engineering or Architectural background. * Experience managing design on complex construction or mission-critical projects * Strong understanding of systems and processes for large scale industrial projects. * Experience working within a main contractor, MEP/ CSA contractor, or consultancy environment * Knowledge of BIM, CAD, and digital coordination tools * Strong stakeholder management and communication skillsKeywords: MEP Design Manager, Building Services Manager, MEP Coordinator, Mechanical Design, Electrical Design, Civil Design, Architechture, Structural Design, CSA Design Manager, CSA Design coordinator. HVAC, Building Services, BIM, Revit, Data Centre, Mission Critical, Pharma, Industrial, Advanced Manufacturing, Logistics, MEP, CSA, Main Contractor, Design & Build, Preconstruction, Technical Coordination, Design Management,....Read more...
Design ManagerLeeds£70,000 - £100,000 + Bonus + Package + Travel Allowance + Pension + Holidays + Private Medical + Career Progression + 'Immediate Start'Join a high-performing, fast-growing international contractor delivering complex, high-value (€100m+) technical projects across the UK and Europe. You'll be part of a forward-thinking business known for delivering technically challenging projects to the highest standards, working with leading global clients and offering clear progression into senior leadership roles as the company continues to scale across Europe.In this role, you'll take ownership of design during pre-construction, driving coordination, technical assurance, and design strategy before projects move to site. Working closely with clients, consultants, subcontractors, and internal teams, you'll ensure all design information is aligned, compliant, and fully buildable.This position will suit candidates with a strong background in building services design or coordination, who are comfortable operating at the interface between design and delivery, with exposure to BIM processes and complex building systems.Your Role as a Design Manager Will Include:
* Managing and coordinating design deliverables in line with client and construction requirements * Leading design meetings with clients, consultants, and subcontractors * Reviewing and managing design drawings, technical submissions, and specifications * Driving design coordination, QA processes, and technical compliance * Supporting BIM coordination and digital design workflows * Ensuring effective design handover to project delivery teams * Providing technical support throughout project lifecycle including site interface * Monitoring design progress, risks, and programme alignmentAs an Design Manager, You Will Have:
* A background in Mechanical, Electrical, Building Services, Civil, Structural, Engineering or Architectural background. * Experience managing design on complex construction or mission-critical projects * Strong understanding of systems and processes for large scale industrial projects. * Experience working within a main contractor, MEP/ CSA contractor, or consultancy environment * Knowledge of BIM, CAD, and digital coordination tools * Strong stakeholder management and communication skillsKeywords: MEP Design Manager, Building Services Manager, MEP Coordinator, Mechanical Design, Electrical Design, Civil Design, Architechture, Structural Design, CSA Design Manager, CSA Design coordinator. HVAC, Building Services, BIM, Revit, Data Centre, Mission Critical, Pharma, Industrial, Advanced Manufacturing, Logistics, MEP, CSA, Main Contractor, Design & Build, Preconstruction, Technical Coordination, Design Management,....Read more...
Are you a motivated, technically minded Senior Test Development Engineer who is looking for increased responsibility and the challenges of working with state of the art test equipment within this internationally successful company?
This world market leader in technology for the semi-conductor industries is currently seeking to recruit a Test Development Engineer to develop software, support and improve a diverse range of rack based and module electronic test equipment.
This organisation can also offer dynamic, challenging, and exciting career opportunities and is based in East Sussex but is commutable from Eastbourne, Bexhill, Hastings, Royal Tunbridge Wells, Heathfield, Uckfield, Haywards Heath, Burgess Hill, Brighton, Newhaven and Seaford.
This Test Development Engineer - East Sussex will be responsible for providing manufacturing test support and maintaining a range of state of the art In-Circuit Test and Automated Test Equipment within the factory. The role will be within the Test Development Engineering Group and will report into the Test Engineering Section Head.
Main responsibilities for this Senior Test Development Engineer Job will be:
Agree test strategy for product Work closely with Section Head and team colleagues to develop innovative cost-effective test methodology based on volume and complexity of product.
Implement ATE level solution. Design and develop software (C#, Visual Basic legacy) + fixtures.
Provide production technical support for test solution.
Provide test support for the sites cost reduction initiatives.
Key experience for this Senior Test Development Engineer Job:
Have provable experience in a test development environment.
Experienced in PCA Test Development or Module Test Development (highly experienced in at least one of these, with a good level of awareness of the other).
Min HND in Electronic Engineering or equivalent.
Desired experience for this Senior Test Development Engineer Job: -
PCA Test Development on Keysight (Agilent) HP3070 or similar automated in-circuit board test systems.
APPLY NOW, or for more information regarding the Senior Test Development Engineer job, in East Sussex, send an up-to-date CV to Rwilcocks@redlinegroup.Com or call Ricky Wilcocks on 01582 878810 Otherwise we always welcome the opportunity to discuss other engineering jobs.....Read more...
Product & Pricing Manager / Commercial Manager
The company is seeking a strong, technically minded Product & Pricing Manager / Commercial Manager / Product Manager to own and optimise its product portfolio and pricing strategy. This role is ideal for a commercial pricing professional from the automotive aftermarket or a similar technical B2B environment.
Working closely with Sales, Purchasing, Operations, and suppliers, you will shape pricing models, manage product data, support tenders and quotations, and drive margin improvement across multiple product families and customer groups.
Ideal Location - Northampton | Hybrid
Basic Salary Circa £55,000 + bonus + 25 days holiday plus bank holidays (32 days total) + Pension + Hybrid working + Clear career progression
Key Focus Areas:
Ownership of product range, pricing models, and margin frameworks
Technical pricing for aftermarket, OEM, fleet, and distributor customers
Commercial and cost analysis, including supplier pricing and landed costs
Product performance analysis, SKU rationalisation, and new product introduction
Market and competitor pricing analysis (UK, EU, international)
Cross-functional support for Sales, Purchasing, and Operations
What We’re Looking For:
Proven experience as a technical pricing or commercial manager, ideally within the automotive aftermarket (or similar engineered / heavy-duty sectors)
Strong analytical capability with advanced Excel skills
Experience managing product data, supplier pricing, and commercial models
Confident communicator able to influence across commercial and technical teams
Detail-driven, commercially curious, and comfortable operating independently
To register your interest: please contact Robert Cox, Senior Recruitment Consultant at Glen Callum Associates Ltd, on 07398 204832, or email your CV
JOB REF: 4321RC Product & Pricing Manager
Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know – we’re here to support you.
Applicants must be eligible to work in the UK. We are unable to offer sponsorship.....Read more...
Product & Pricing Manager / Commercial Manager
The company is seeking a strong, technically minded Product & Pricing Manager / Commercial Manager / Product Manager to own and optimise its product portfolio and pricing strategy. This role is ideal for a commercial pricing professional from the automotive aftermarket or a similar technical B2B environment.
Working closely with Sales, Purchasing, Operations, and suppliers, you will shape pricing models, manage product data, support tenders and quotations, and drive margin improvement across multiple product families and customer groups.
Ideal Location - Northampton | Hybrid
Basic Salary Circa £55,000 + bonus + 25 days holiday plus bank holidays (32 days total) + Pension + Hybrid working + Clear career progression
Key Focus Areas:
Ownership of product range, pricing models, and margin frameworks
Technical pricing for aftermarket, OEM, fleet, and distributor customers
Commercial and cost analysis, including supplier pricing and landed costs
Product performance analysis, SKU rationalisation, and new product introduction
Market and competitor pricing analysis (UK, EU, international)
Cross-functional support for Sales, Purchasing, and Operations
What We’re Looking For:
Proven experience as a technical pricing or commercial manager, ideally within the automotive aftermarket (or similar engineered / heavy-duty sectors)
Strong analytical capability with advanced Excel skills
Experience managing product data, supplier pricing, and commercial models
Confident communicator able to influence across commercial and technical teams
Detail-driven, commercially curious, and comfortable operating independently
To register your interest: please contact Robert Cox, Senior Recruitment Consultant at Glen Callum Associates Ltd, on 07398 204832, or email your CV
JOB REF: 4321RC Product & Pricing Manager
Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know – we’re here to support you.
Applicants must be eligible to work in the UK. We are unable to offer sponsorship.....Read more...
