You’ll be analysing data, identifying trends, and presenting your findings to senior leadership. You’ll have the opportunity to work cross-functionally, interacting with teams like marketing, finance, and IT, gaining invaluable experience to various aspects of our business.
A day in the life can involve:
Supporting the selection and development of new products, ensuring they align with our brand and customer needs.
Accurately maintaining our product portfolio and supplier agreements.
Collating and analysing sales and performance reports to identify trends and trading patterns.
Communicating findings and proposing data-driven solutions to optimise our product offerings.
Collaborating with the buying and merchandising teams to contribute to department and company sales and profit targets.
We welcome individuals from all backgrounds who have a passion for continuous learning and personal growth. To thrive in this dynamic field, you must possess an analytical mindset, with the ability to interpret data, identify insightful patterns, and leverage these insights to drive informed decision-making. Meticulous attention to detail is essential, as you will be responsible for maintaining accurate inventory records and producing robust sales forecasts. An innate commercial acumen and an interest in consumer behaviour and market trends are also critical, as this role requires aligning buying and merchandising strategies with evolving customer expectations. You should have a genuine interest in the retail industry and a proven track record of translating data into actionable recommendations. Effective communication skills will also be paramount, as you collaborate with cross-functional teams and respond to changing market conditions.
Within this apprenticeship you’ll have the opportunity to learn by doing. Our first-class coaching, tailored development opportunities, and rewarding work will empower you to reach new heights. If you’re a curious learner eager to grow, this is your chance to unlock your full potential and build the future you envision.
You will gain a vast range of useful experiences and skills whilst working towards the Level 4 Apprenticeship standard in Buying and Merchandising. As a working student, your focus is to complete your studies in your 20% off-the-job time by learning and developing your skills, knowledge and behaviours to work towards successful graduation. You will be set goals by your training provider and manager to support your studies.
You will build your skills over a 24-month period, starting in July. These skills will help you develop personally and professionally. Your apprenticeship will be made up of classroom/virtual-based training to cover knowledge, on-the-job training at your Amazon-based location, online learning as well as mentoring from our experienced team members.
This course emphasises the importance of data analysis, honing your proficiency in utilising data to make informed buying and merchandising decisions. Lastly, the program enhances your skills in visual merchandising, empowering you to create visually appealing content that not only captivates but also drives sales. Through this comprehensive approach, you will be well-prepared to navigate and succeed in the dynamic world of retail.
We value different perspectives and experiences, and we're dedicated to creating an inclusive environment where everyone can thrive. Our employee-led affinity groups, including communities for women in tech, LGBTQ+ employees, and under-represented minorities, foster a culture on inclusion that empowers us to be proud of our differences. These groups provide community, mentorship, and a platform for your voice to be heard. We’re committed to building a workforce that reflects the customers and communities we serve.Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Alongside extensive development of your technical skills, you will also grow your abilities in crucial complementary areas like organisation, prioritisation, data and problem-solving techniques, teamwork, communication, and presentation skills.
Once you have successfully completed the apprenticeship, you will be able to apply for relevant roles across the business.Employer Description:Amazon offers a range of opportunities to suit candidates with different backgrounds, qualifications and career aspirations. That is why we believe it is the perfect place to learn new skills. We believe that building a culture that is welcoming and inclusive is integral to people doing their best work and is essential to what we can achieve as a company. We take steps to ensure our colleagues have a sense of belonging, value, and opportunity.Working Hours :Monday to Friday, hours to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working....Read more...
Applications are invited from individuals who are enthusiastic, have a hands-on approach and wish to develop a long-term career in this industry.
We require you to undertake the Customer Service Standard as we require the candidate to have a Customer focussed approach.
The role will involve the following:
Liaise proactively with customers on a day-to-day basis and undertake all counter sales functions in accordance with Group requirements in order to fulfil their needs.
Ensure all suppliers, customers, visitors and employees comply with the Company Health and Safety and Environmental Policies and Procedures.
Maintain and develop corporate image and reputationSeek and continuously develop knowledge and information about competitor activity and pricing.
Dealing with requests for information.
Ensure that cash and payment systems are followed in accordance with company procedures and policies.
Maintain and develop existing and new customers through appropriate propositions and ethical sales methods.
Maximise sales opportunities for related products and Group cross selling, after training.
Communicate and liaise internally and externally using appropriate methods to facilitate the development of profitable business and sustainable relationships.
Ensure the upkeep of all merchandising to maximise sales, customer satisfaction and appearance.
Attend meetings and group discussions where required.
Chasing up payments.
Using Microsoft Packages, in particular Word, Excel.
Lifting may be required as experience will be gained in the day to day yard operations.
Any other reasonable duties which may be required by the company from time to time, as instructed by or under the direction of your immediate supervisor.
As part of your contract of employment completion of the Apprenticeship Training Programme forms part of your duties as well as helping your personal and professional development; the requirements to complete the programme are as follows:
Attend and be punctual for all induction sessions, lessons and all work-based training/support sessions.
Complete all required assignments by the required timeline.
Build up your portfolio of evidence on-going during your apprenticeship programme.
Access support from your tutor/assessor and manager with regards to any evidence requirements or support as and when required.Training:Overview of Customer Service Practitioner Level 2 Apprenticeship Standard.
The role of a customer service practitioner is to deliver high quality products and services to the customers of their organisation. Your core responsibility will be to provide a high-quality service to customers.
The standard covers the following:
Knowledge:
Knowing your customers.Understanding the organisation.Meeting regulations and legislation.Systems and resources.Your role and responsibility.Customer experience.Product and service knowledge.
Skills:
Influencing skills.Communication.Interpersonal skills.Personal organisation.Dealing with customer conflict and challenge.
Behaviours & Attitude:
Developing self.Being open to feedback.Team working.Equality – treating all customers as individuals.Presentation – dress code, professional language.Right first time.
You will complete an End Point Assessment this will involve the following:
Showcase/PortfolioInterview
Practical Observation
Professiolal discussion
You are given one day per week as time off to study; you will attend classes face to face and via teams to complete work for your apprenticeship. The study day is a Wednesday.Training Outcome:There is a strong possibility that you will gain a full-time position following successful employment as well as achievement of the full apprenticeship.
There may also be further apprenticeship/other training available following successful employment and achievement of the apprenticeship.Employer Description:The Myers Group is a fourth-generation family-owned group of companies based in Huddersfield, providing products, services and materials to the construction industry and employing approximately 350 people across West Yorkshire.
As a full-service supplier of quality products to housebuilders and renovators, Myers Group offers everything from skip hire, aggregates and Readymix concrete through to bathrooms and timber through its five divisions.Working Hours :Monday to Friday, hours to be confirmed.
Hours will be 40 for candidates aged 16 or 17 in line with legislation.
Hours will be up to 45 hours for candidates aged 18 or above.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Number skills,Logical,Team working,Initiative,Physical fitness,Good timekeeping,Good attendance....Read more...
Checking accounts inbox and dealing with emails daily
Posting supplier invoices onto the system
Answering supplier queries via email and telephone
Contacting suppliers when needed to solve outstanding matters
Posting cheques to the system and preparing them for banking
Answering accounts department calls and putting them through to the right person when required
Assisting accounts team when needed
Assisting in various accounts jobs when needed to help in achieving overall deadlines and goals
Liaising with colleagues when required
Providing general support to the team and Accounts Manager
Training:Training Provider: BROMLEY COLLEGE OF FURTHER AND HIGHER EDUCATION
On programme Training:
Level 2 Accounts/ Finance Assistant a Apprenticeship Standard
Level 2 AAT Foundation Certificate in Accounting
Level 1 Functional Skills in maths and English
Institute of Apprenticeship Certificate
End-Point Assessment (EPA)
Structured interview (supported by a portfolio of evidence summary)
In-tray test
Training Outcome:Further progression may well be available in other areas within our sector or a Level 3 Assistant Accountant, upon successful completion of your apprenticeship.Employer Description:Sales, Lettings and Block & Estate ManagementWorking Hours :Monday to Friday 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Basic Sage Bookkeeping
Maintaining spreadsheets
Managing Purchase & Sales ledger
Credit Control
General financial admin duties
Scanning and filing documents
Training:
You will be studying a Level 3 Business Administrator Apprenticeship Standard over an 18-month period
This is a fully work based programme you will get allocated time to complete your apprenticeship work and also receive regular meetings with your training provider
Training Outcome:
The role could progress into various departments for example, taking responsibility for employee training opportunities (learning and development), office manager or progressing moreover in the transport department
The candidate could pursue a long career with the organisation
Organisation also seeking a candidate who will stay long term
Employer Description:With over 40 years' experience in the industry, Ramage can provide a complete solution for the daily management of your palletised freight. We have gained an invaluable understanding that the core values of our business are our Customers. At Ramage we appreciate that not all businesses are the same. Our commitment in gaining a personal understanding of our customer's requirements and people, is at the forefront of what we do and ethos. We take great pride in the responsibility & trust placed in us and handle goods with the greatest of respect, care and integrity. Our team in every aspect of our company, continuously endeavour to provide an unrivalled level of Service and Customer Care. You can Rely On Ramage!Working Hours :Monday- Friday
9am- 5pmSkills: Administrative skills,Analytical skills,Attention to detail,Communication skills,IT skills,Number skills,Organisation skills....Read more...
Key Responsibilities:
Manage office documentation and ensure records are up to date
Perform accurate and efficient data entry
Attend to customer calls and provide timely assistance
Process customer orders and manage related documentation
Handle customer feedback and ensure satisfaction
Assist the projects manager and sales team with administrative tasks
Required Skills:
Proficiency in Microsoft Office, especially Excel, is a must
Excellent organizational and multitasking skills
Support the buying process by liaising with suppliers
Process weekly wage payments to employees
Training:You will be required to attend classes at Kidderminster College one day a week to achieve the level 3 Business Administration Apprenticeship Standard qualification.Training Outcome:Full-time employment upon successful completion of the apprentiuceship.Employer Description:ACCESSAFE UK LTD are leading suppliers of machine guarding solutions, including automated warehouse guarding, mesh desks, anti-collapse systems, and security cages. From perimeter guards to machine safety, from robotic cells to rack protection, cobots, palletisers, and every moving part in your facility (human or automated), ACCESSAFE UK LTD provides comprehensive solutions to ensure a secure workplace.
Accessafe is dedicated to bringing Roman order to UK Market. Based in the Midlands, we have a large warehouse with extensive stock, in-house design capabilities, and all stock items are available for next day delivery or customer collection.Working Hours :Monday - Thursday, 9am till 5pm.Skills: Communication skills,Problem solving skills,Team working,Adaptability,Computer Literacy,Flexibility,Proficient in MS Office.....Read more...
•Leveraging a range of recruitment channels, including job boards, social media platforms and employee referrals, to identify and attract qualified candidates who not only possess the necessary skills but also align with our company's core values and culture
•Conducting initial phone calls to evaluate candidates’ skills, experience, and potential fit for specific roles
•Fostering strong relationships with hiring managers and other stakeholders to understand their talent needs
•Coordinating interviews with internal teams and external suppliers, liaising closely with all parties to ensure a positive candidate experience and efficient time-to-hireTraining:Training schedule has yet to be agreed. Details will be made available at a later date.Training Outcome:
Talent Acquisition Consultant
Senior Talent Acquisition Consultant
Talent Acquisition Manager
Employer Description:Founded in 2013, Johns&Co has established itself as a powerhouse in the London property market, not only excelling in sales & lettings, but also ranked as London’s #1 Property Management Company on Trustpilot. With eight offices strategically located in London and two in Asia, we cater to landlords, tenants, vendors, and buyers, as well as some of the UK’s leading property developers and investors.
At Johns&Co, we're not just about where we've been, but where we're headed. With a relentless focus on growth, the possibilities for advancement are endless and now is the time to join us on our journey.Working Hours :Monday to Thursday - 09:00am - 18:00pm.
Monday to Friday - 09:00am - 17:00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Creative....Read more...
Input data onto the CRM and assist the team and account managers with keeping the system up to date
Staying organised with task prioritisation and confidently communicating with appropriate management
Update all in house Excel spreadsheets and assist the team with keeping the same up to date
Answering the telephone in a professional manner and arranging appointments for the account managers including updating all diaries
Keeping clients and introducers up to date by way of telephone and reporting
Assisting with marketing and day to day administrative duties
Outbound calling to generate new business upon completion of relevant training
Dealing with new client enquiries upon completion of relevant training
Training:
Sales Executive (Level 4) qualification
All training will take place at our office in Birmingham City Centre
Training Outcome:
Once all training is completed there will be an opportunity to progress the role to Account Manager within our Stamp Duty Land Tax department.
Employer Description:Innovation 4 Business is a specialist tax consultancy company based in the heart of Birmingham’s business district. Their main areas of expertise include Stamp Duty Land Tax, Property Partnership Incorporation, Research and Development Relief, Capital Allowances and Land Remediation Relief.
Innovation 4 Business works closely with developers, limited companies, investors, individuals and HNW individuals to maximise the relevant tax solutions available to them and to help navigate through these complex tax arenas.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
Responsible for sending weekly order updates to our entire international customer base – including key updates on stocks, collection availability and ETAs. This information will be populated by our Order Processing & Logistics Advisor ahead of time
Responsible for sending delivery notes to customers via email upon dispatch of goods and informing them of the ETA of their order (providing courier tracking details if they’re available). Consignment details are to be provided for customers who arrange their own collection
Supporting with following up quotations sent to customers with the intention of securing an order. Following up with our distributors on a monthly basis, ensuring they are responding to enquiries they’ve received through our distributor hub
Responsible for obtaining updates from transport companies on longer shipments, and subsequently updating the customer on the ETA of their goods - particularly important for shipments going further than Europe
Supporting order processing - as and when required by our Order Processing & Logistics Advisor
Support with international order preparation - monitoring daily picks via Delivery History within Orderwise software (along with our Order Processing & Logistics Advisor) and using this information to support with transport booking and/or customer updates
Close liaison with our Key Account Manager with daily communication and priorities agreed
An understanding of the overall business and other related roles closely associated will ensure reasonable cover during holiday periods - namely UK customer updates and enquiries
Support with handling incoming sales enquiries via email, phone or from exhibitions, ensuring the CRM system is updated at every stage
All other reasonable activities requested by Line Manager/ Department Head/ Directors in line with the needs of the business
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
There is a possibility of a full-time post upon successful completion of the apprenticeship for the right candidate
Employer Description:Datesand Ltd are an established family-owned business based in Stockport, leading the supply into the Biomedical and Healthcare sectors. Established since 1980 and with a vast range of professional accreditations, they have a reputation for going above and beyond with customers, suppliers, and its people. This role offers an excellent opportunity to develop within a dynamic yet caring environment.Working Hours :Monday - Friday, 8.00am - 4.00pm with 30 mins lunch break.Skills: Communication skills,Attention to detail,Administrative skills,Team working,Hardworking,Can do attitude,Resilient,Adaptable....Read more...
You will be providing comprehensive support with the maintenance of accurate financial records to the Management Accountant and Finance Manager to assist the company to maintain client relations with existing customers, suppliers, and business associates. You will also undertake related works as designated by the Finance Manager to meet company targets. Your role will require exceptional ability to coordinate, plan and organize your daily tasks independently.
Key Tasks and Responsibilities
Weekly Credit Control of clients’ accounts
Liaising with all new clients to establish and develop client rapport
Handling incoming finance queries and use own initiative to problem solve
Creating and sending sales invoices
Processing weekly direct debit collection submissions
Bank reconciliations
Maintaining the CRM system (Hubspot) and ensuring consistency with accounting system (Xero)
Contributing towards personal and departmental objectives
Liaising with the Finance Department team and the wider company teams
Providing wider Finance Department with support and assistance with any ad hoc tasks
Shredding and storing confidential/sensitive documentation
Training:Formal training is delivered at HWGTA, located in Worcester (WR4 9GN).
You will receive training one day per week which is a combination of face-to-face and remote, as per your assigned training plan. -
Additional training for functional skills in English and Maths will be undertaken if needed.
You will receive monthly visits from your assigned Learning and Development Specialist, who will set you work, monitor your development and wellbeing, and discuss training sessions. They will also prepare you for your End Point Assessment to gain your Assistant Accountant level 3 qualification.
There is also a five-day teambuilding residential trip that is held in the spring of each year offered to all apprentices on programme.Training Outcome:
This position could lead to a permanent position within the organisation.
Employer Description:An established family run business providing quality management systems for businesses across a wide variety of sectors.
We have a strong company ethos based around our core values: display Positivity, Passion and Professionalism; be Dynamic and Deliver; always Authentic and Approachable. These values are reflected in our relations with our clients, suppliers and employees alike.Working Hours :Monday to Thursday, 9.00am to 5.00pm.
Friday, 8.30am to 4.30pm.Skills: IT skills,Organisation skills,Problem solving skills,Number skills,Team working,Results Driven,Highly self-motivated,Flexible approach,Innovative and adaptable....Read more...
Assist and direct staff or customers when support tickets are raised
Support projects team with customer IT projects, including preparing IT equipment, EPOS and other scripted functions, to prepare equipment for live customer projects for our blue-chip client base
Identify and implement, where requested by management, any necessary technological advances for enhancing business products and services
Maintain and update existing products and services and provide documentation to support and educate employees and customers in said use where applicable
Support and maintain software and hardware used in the organisation's day-to-day operations and services
Provide an excellent level of service to our customers, being professional and courteous at all times
In addition to the above there may be other duties to carry out in relation to business/customer operational needs as and when required by your line manager to include supporting the warehouse and projects team at busy times and when the helpdesk is not busy. The role will require you to provide excellent levels of service to both internal staff and external customers.
Duties & Responsibilities:
Be considered technical trouble-shooter or, ‘go-to’ person in the event of requirement for first line technical support customer issues fully supported by your colleagues
Be nominated support for all matters pertaining to IP Protect Lite, WiFi, Loyalty and Chip & PIN solutions within our customer base
Respond in an organised, timely manner to all support issues received inbound across customer base customers and/or sales consultants and be able to perform technical and non-technical system maintenance to support a user or the team, i.e. password resets, running reports, firewall management, rule setting, managing authorised devices and responding to alerts regarding unauthorised devices on the network etc.) – All training provided and internal support of your role
Ensure support tickets are responded to and resolved within internal and customer set SLAs where applicable
To carry out remote installs and telephone support while customer's self-install
Read manuals, periodicals, release updates and technical reports to learn ways to further respond to issues and questions in respect of all systems and network(s)
Provide technical pre-sales support to sales, as and when required
Provide out of hours’ support as and when required and agreed with your line manager
Training:Information Communications Technician Level 3 Apprenticeship Standard:
The classroom training for the ICT apprenticeship comprises of 4 modules.
Each module takes 1 week, and the apprentice will attend this in an online classroom with their designated JBC trainer.
When the classroom training takes place will be agreed at the induction meeting between employer, apprentice and JBC Skills trainer/mentor. We advise a bi-monthly approach to each moduleThe full 5 days will be required on the training weeks, and the apprentice must be in a quiet, suitable environment for learning to take place. This can either be in the workplace or at home. The class sizes are small (a maximum of 10 learners) so that discussions and assessment can take place between apprentices, peers and trainers.
The 4 ICT modules are:
Networking Fundamentals
Mobility and Operating Systems
Cloud Fundamentals
IT and Business Principles
JBC delivers this apprenticeship over 16 Months total. This is made up of a 13-month training period and a 3-month assessment period that is known as EPA (End Point Assessment).
On the apprentice’s successful completion of the end point assessment, the apprentice will receive the following:
Level 3 Information Communications Technician Apprenticeship Certification.
This apprenticeship is recognised for entry on to the Register of IT Technicians and those completing their apprenticeships are eligible to apply for registration.Training Outcome:As well as the chance to receive full on-the-job training throughout, by the end of the apprenticeship you’ll have gained nationally accredited qualifications.
The company also aims to offer the apprentice a permanent role at the end of the training (subject to successfully completing course and objectives.)Employer Description:With a legacy that spans more than two decades working with major high street retailers, EIT are the installer of choice for your complete installation needs.
Our management team has combined experience of more than 75 years and there are very few situations that we have not experienced or solved when challenges are presented.
No job is too big or small and, with an enthusiastic and dedicated project management team, highly trained to work with PRINCE2 methodology, we are well placed to service all of your installation needs.
We are accredited installers for Point to Point Encryption (P2PE) and for a vast range of other peripheral services such as cabling and network infrastructure, Telecoms, Electrical, Audio Visual and much more.
So often, it's the installation that can make or break the IT project budget. Delays and disruption arising from poorly managed deployment can waste time, tie up your IT resources and damage business performance. Here at EIT we pride ourselves on project delivery being right first time, on-time and...within budget!Working Hours :4 days on, 2 days off and cover weekends and Bank Holidays. Christmas Day, Boxing Day and New Year’s Day are Bank Holidays and are classed as days off for all staff. Early Shift: 8am - 5pm. Late Shift: 11am - 8pm. Sunday Shift: 10am - 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Develop an understanding of the required behaviours and codes of practice of a professional engineer
Understanding complex systems by working on different roles and tasks on on-going projects
Familiarity with the Systems Engineering Lifecycle and activities
Familiarity with System Engineering tools and methods for requirements capture, requirements management and system design
A methodical and structured approach to problem investigation
Training:
As an Electrical Engineer Apprentice you will be studying towards a BEng in Electrical and Electronic Engineering at London South Bank University. For the duration of this 4.5 year programme you will combine university studies with practical application, working within our Engineering function in Reading
You will be given one day per week in which to focus on your studies. For the other four days you will be working in the business, applying your university learning in a real-life engineering environment
Training Outcome:
At the end of the programme you be working as an Electrical Engineer with Thales Engineering
Employer Description:Together, we create the ingenious technological systems and innovations that impact and improve people's lives every single day. Even if you haven't heard the name Thales before, you've definitely benefited from our inventiveness. We reinvest 20% of our sales in Research & Development in the UK. Together we supply invention across 4 core areas: Aerospace, Space, Defence and Security, Digital Identity and Security.Working Hours :Monday – Friday, 37 hours a week (8 hours Monday – Thursday, 5 hours Friday). Start and end time per day will be confirmed by managerSkills: Communication skills,Attention to detail,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Assist with all aspects of purchase and sales ledger.
Support with month-end and year-end close processes.
Preparing and posting journal entries.
Assisting with maintaining the Fixed Asset register including posting depreciation and disposals.
Assisting with the day-to-day banking tasks, including raising payments and preparing bank reconciliations.
Analysis of financial data and assist with preparation of reports.
Support with gathering information for the Internal and External Audits.
Adhering to the Financial Procedures in line the Academies Trust handbook.
Supporting the Finance Manager and senior colleagues as required.
Training:Apprentices will attend classroom-based training sessions at Severn Financial Training.
An assessor will meet with the apprentice every 6–8 weeks.Training Outcome:Level 3 Apprenticeship scheme with view to progress to level 4.Employer Description:Thomas Telford School is a City Technology College, sponsored by The Mercers’ Company and Tarmac Holdings Limited. It was established in 1991 to pioneer new methods of education, to raise standards for its students and to share successful practice with other schools. It is now widely regarded as one of the most successful state secondary schools in England and has established four Academies in Wolverhampton, Walsall, Sandwell and Madeley.
The School offers a broad curriculum with an emphasis on Science, Mathematics, Technology and Business Education. As well as high academic standards, the School has built a tradition of first class sporting achievements and high quality performing arts.Working Hours :37.5 hours per week, 52 weeks per year, Monday – Friday. Times to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Problem solving skills,Number skills,Analytical skills,Team working,Highly Motivated,High level of integrity,High level of confidentiality....Read more...
This exciting apprenticeship will give you the following:
Skills and knowledge to become a highly specialised electronics engineer within the Services Competency Centre.
The apprenticeship programme will provide a strong understanding and working knowledge of the products and equipment that we support from the design stage through to production, integration, test, and repairs.
An integral part of being a Product Support Engineer is to collaborate with the other engineering functions, such as Systems, Software, Hardware, etc. so that we can deliver the best solutions for our customers.
Training:For this apprenticeship you will be enrolled onto the Level 6 Applied Professional Engineering Degree Apprenticeship at Warwick University over a 48 month duration. You will attend lectures on campus for six one week blocks per academic year and will also be given Friday to focus on your studies each week. The rest of the time you will be working within the Services function of the Thales UK business, applying your academic learning into a real life context. You will follow the Electrical/Electronics Technical Support Apprenticeship standard.Training Outcome:
A permanent position within Thales
Employer Description:Together, we create the ingenious technological systems and innovations that impact and improve people's lives every single day. Even if you haven't heard the name Thales before, you've definitely benefited from our inventiveness. We reinvest 20% of our sales in Research & Development in the UK. Together we supply invention across 4 core areas: Aerospace, Space, Defence and Security, Digital Identity and Security.Working Hours :Monday - Friday, working hours to be confirmed with manager.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Duties will include:
Source candidates through various channels
Conduct initial candidate screenings
Assist in matching candidates to positions
Manage candidate database and records
Coordinate interview schedules
Support administrative tasks
Ensure compliance with policies and laws
Foster candidate engagement and communication
Contribute to team collaboration and learning
Manage end-to-end recruitment process.
Maintain confidentiality and professionalism
Training:L3 Recruiter Apprenticeship Standard
Teaching and developing the skills, knowledge, and behaviours required to become a competent Recruiter will take place entirely in the workplace, with no need for day release. One-to-one tutoring sessions will be provided by a dedicated tutor, who will design a bespoke curriculum plan tailored to your strengths and areas for development.Training Outcome:Opportunity to progress to Business Development Manager or Recruitment Consultant.Employer Description:Berry Recruitment is part of the Berry Recruitment Group, a highly respected organisation based in St. Albans, Hertfordshire. The Group was formed by a team of industry experts including Tony Berry (the former Chairman of Blue Arrow and Manpower) and Ian Langley (Group Chair and founder of the global STEM workforce solutions group, Airswift). At Berry Recruitment we remain optimistic about the future and we are determined to further strengthen our business through our innovative approach to recruitment. We plan to expand but our values will remain the same: we will continue to match individual people with totally suitable positions to the benefit of all our customers.Working Hours :Mon - Fri 8:00a.m. - 5:00 p.m. (1 hour lunch break)Skills: Administrative skills,Attention to detail,Communication skills,Creative,Customer care skills,Flexible,Initiative,IT skills,Organisation skills,Problem solving skills,Sales Skills,Team working....Read more...
The Business Analyst Apprentice role will focus on risk and compliance data, process analysis and exploitation of digital tools. The analyst will look to identify opportunities within the business and functions and deliver operational changes in the Governance, Risk and Compliance area to drive positive business compliance.
Support the Risk Manager and the wider Corporate Security Office deliver on the relevant strategy and roadmap for Thales UK
Analyse technical, physical, environmental and personnel security risks, advise/support relevant stakeholders around risk assessments and controls
Develop, produce and report on risk metrics to demonstrate correlations and highlight concerns to management / stakeholders
Support the risk manager and the business lines and functions, assess their risks and advise them on mitigation strategies such as avoid, reduce, transfer or accept
Support in the production of the security risk management policy and process to help improve security culture across the organisation
Translate technical jargon into business-focused risk statements, helping the business understand their risks and present risks to senior management
Monitor and evaluate the effectiveness of security controls to manage risk to acceptable levels and produce metrics
Support the business in achieving and/or maintaining security accreditations
Deliver training and awareness as necessary on risk management process across the organisation
Report and improve metrics / dashboards and create monthly Key Risk Indicators (KRIs), Key performance indicators (KPIs) for the Corporate Security Office, senior management and other relevant stakeholders as required
Training:
This is an 18-month programme aligned to the Level 4 Business Analyst Apprenticeship standard. Delivered in partnership with our specialist provider partner Digital Native, this programme will be delivered via a blended model - including live virtual sessions, online learning and a quarterly face-to-face Hackathon
The programme will conclude with an End Point Assessment, followed by roll-off into your permanent role within the Thales UK business
Training Outcome:Be a permanent member of the team within the Thales business.Employer Description:Together, we create the ingenious technological systems and innovations that impact and improve people's lives every single day. Even if you haven't heard the name Thales before, you've definitely benefited from our inventiveness. We reinvest 20% of our sales in Research & Development in the UK. Together we supply invention across 4 core areas: Aerospace, Space, Defence and Security, Digital Identity and Security.Working Hours :Flexible working. Monday - Friday, 37 hours a week (8 hours Monday - Thursday, 5 hours Friday). Shifts to be confirmed.Skills: Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
As a Business Admin apprentice, you’ll be working with all types of clients – from small, local businesses to large, international brands, across various industries. We can guarantee that no two days will ever be the same. Here’s what you might find yourself doing:
Supporting the sales team and directors with daily administrative tasks to ensure smooth business operations
Assisting in preparing client presentations and helping to manage client communications, ensuring objectives are met
Collaborating with the team to help implement marketing strategies and campaigns
Monitoring and analysing performance metrics from various projects and client campaigns, helping to refine strategies and improve outcomes
Supporting client accounts, acting as a point of contact and understanding their business needs
Contributing to organisational tasks, such as managing schedules, updating client records, and handling other operational duties
Supporting the team with event coordination, helping organise company events, client meetings, or industry networking sessions
Participating in regular training and development opportunities to enhance your skills and knowledge in both administration and marketing
Training:
The successful apprentice will complete a full ‘Level 3 Business Administrator Apprenticeship’ standard
The apprenticeship includes regular training delivered by Birmingham Metropolitan College
At least 20% of the working hours will be spent training or studying
Training Outcome:
Potential to be an Account Manager within the company upon completion of the apprenticeship
Employer Description:Our culture is fun, friendly, and inclusive – we work hard together but ensure we enjoy the journey along the way. Our team collaborates closely, and each member has the chance to shape their own career path. We’re committed to personal development, offering training and support to help our team excel.Working Hours :Monday- Friday
8.45am - 5.30pm with 45 mins for lunch.Skills: Communication skills,Attention to detail,Organisation skills,Administrative skills,Team working,Time managements skills,A proactive approach,Willingness to learn and grow....Read more...
We are looking for an enthusiastic candidate who will work in a small team within this electrical wholesale branch.
After full training, your responsibilities will include:
Managing stock in and out (to external clients) as well as in store transfers
Stock control
Picking and packing customer orders
Recycling and completing the paperwork associated with a busy warehouse
Picking and packing, goods in and out
Liaising with other departments
Training:Completing a Level 2 Supply Chain Warehouse Operative Apprenticeship, which will include the following elements:
Competence/Knowledge based qualification in warehouse at level 2
Functional Skills maths/English
End Point Assessment - final exam and observation
The vocational and academic training aspects are separated and delivered by separate teams
The vocational training and assessment are conducted, more often than not, on site according to the employer's wishes
Notice of dates is agreed well in advance of a site visit
Training and assessment are conducted both on and off the job, according to the needs of the course and the learner
Every effort is made to ensure the best result is achieved by the learner
Apprentices without Level 1 English and maths will need to achieve this level and take the test for Level 2 English and maths prior to taking the end-point assessment.Training Outcome:
Excellent prospects for the candidate once they have completed their apprenticeship
Warehouse supervisor, manager, sales
Employer Description:EDA learning and development will employ you on behalf of this employer.
We are a Flexi-Job Apprenticeship Agency who support and guide you whilst you are completing your apprenticeship within the Branch Location.Working Hours :Monday - Friday, 8.00am - 5.00pm with 1-hour lunch break.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Team working,Physical fitness,Excellent work ethic,Timekeeping....Read more...
We are looking for an enthusiastic candidate who will work in a small team within this electrical wholesale branch.
After full training, your responsibilities will include:
Managing stock in and out (to external clients) as well as in store transfers
Stock control
Picking and packing customer orders
Recycling and completing the paperwork associated with a busy warehouse
Picking and packing, goods in and out
Liaising with other departments
Training:Completing a Level 2 Supply Chain Warehouse Operative Apprenticeship, which will include the following elements:
Competence/Knowledge based qualification in warehouse at level 2
Functional Skills maths/English
End Point Assessment - final exam and observation
The vocational and academic training aspects are separated and delivered by separate teams
The vocational training and assessment are conducted, more often than not, on site according to the employer's wishes
Notice of dates is agreed well in advance of a site visit
Training and assessment are conducted both on and off the job, according to the needs of the course and the learner
Every effort is made to ensure the best result is achieved by the learner
Apprentices without Level 1 English and maths will need to achieve this level and take the test for Level 2 English and maths prior to taking the end-point assessment.Training Outcome:
Excellent prospects for the candidate once they have completed their apprenticeship
Warehouse supervisor, manager, sales
Employer Description:EDA learning and development will employ you on behalf of this employer.
We are a Flexi-Job Apprenticeship Agency who support and guide you whilst you are completing your apprenticeship within the Branch Location.Working Hours :Monday- Friday
8.00am- 5.00pm
With 1 hour lunch breakSkills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Team working,Physical fitness,Excellent work ethic,Timekeeping....Read more...
Preparing & sending workshop estimates.
Processing sales orders.
Raising delivery notes for completed jobs.
Dealing with Customer Queries.
Raising APC collections.
Weekly scheduling with the workshop.
Keeping the service inbox up to date.
Liaising with suppliers and 3rd party suppliers.
Scanning documentation.
General administration duties as required to support the administration team.
Training:You will be working towards your Level 3 Business Administrator qualification (an industry recognised Qualification) which is delivered via monthly 2–3-hour lessons with your assigned Trainer Assessor (TA) via teams. Throughout the month, you will complete self-led study which will include assignments, worksheets, projects, etc. and blended learning and development activities/training with your manager and shadowing team members. All learning will be completed at your workplace and during your working hours. Units that you will be studying include personal development, the organisation & policies, legislation & regulation, role fundamentals, stakeholders, and business fundamentals & processes.Training Outcome:As with any apprenticeship opportunity – if you prove yourself to be a valuable member of the team, there is a strong chance of a permanent post within the business.Employer Description:Altitude Safety is one of the UK’s leading suppliers of critical safety equipment including confined space and site safety equipment. They have a great opportunity for you to join their growing business and be part of an excellent team. They like to involve all staff in their journey of growth and actively encourage the team to share their thoughts and value everyone’s opinions. You will be part of a larger group with room to progress and further your career.Working Hours :Monday to Friday between 8.30am to 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Prioritisation,Time management,Self motivation....Read more...
Speaking to new clients over the phone in a professional manner to discuss services and obtain details for registration.
Producing pay examples for workers, based on HMRC tax system.
Managing your own workload to prioritise new business in a busy environment.
Data entry, inputting new starter information into company CRM.
Processing details in an accurate and timely way.
Working closely with other internal teams to ensure smooth set up of new clients.
Speaking to agency business partners to deal with new and on-going queries.
Supporting the wider team throughout busy periods or absence.
Learning about different elements of employment around contracts, tax, pensions, attachment orders and other things that can affect a worker’s payments.
Opportunity to move into Account Management looking after designated agency partners as main point of contact.
Training:Next Level will work closely with you to complete your Level 3 Business Administration Apprenticeship. We can hire apprentices at any time and hold regular workshops for those on the course.
These workshops occur once every 2 weeks online.
You will get specific 1-2-1 tutoring and regular reviews between your tutor, manager, and yourself to ensure you are meeting deadlines and staying on top of your work. These may be online or in person at your place of work.
If required, we can also provide Functional Skills in maths and English throughout your apprenticeship.Training Outcome:This apprenticeship can lead to a career in sales or administration.Employer Description:Nasa Group are an established contractor services provider, running both a successful Umbrella Company and Limited Company accountancy services for contractors who operate via our recruitment agency partnersWorking Hours :Monday to Friday.
Shifts tbcSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Number skills....Read more...
As a Sonar Algorithms Apprentice, you will experience and develop crucial skills in the following areas:
Problem-solving methods and approaches
Effective communication skills in both writing reports and giving presentations
Knowledge and application of the key digital technologies such as data science or AI/ML
Signal processing (such as audio, image, video processing) and information processing (raw data or structured data)
Effective algorithm design and implementations, and importance of verification and validation
An understanding of foundational concepts in mathematics and physics that apply to underwater acoustic systems
Conduct high level of systems analysis with supporting application of science and mathematics
Scientific and numerical programming and scripting languages (e.g. MATLAB, Python)
Training:
As a Sonar Algorithms Apprentice, you will enrol onto the Level 6 Digital and Technology Solutions Degree Apprenticeship at Warwick University, following the Data Engineer specialism pathway
This is a 4 year degree level programme, whereby you will attend campus for 6 weeks per academic year. The rest of the time you will be working in the Thales UK business, applying what you have learnt in a real world context
By the end of the apprenticeship you will have achieved a BSc in Digital and Technology Solutions, plus the Level 6 apprenticeship qualification
Training Outcome:
At the end of the programme you will move into a permanent role within the engineering function
Employer Description:Together, we create the ingenious technological systems and innovations that impact and improve people's lives every single day. Even if you haven't heard the name Thales before, you've definitely benefited from our inventiveness. We reinvest 20% of our sales in Research & Development in the UK. Together we supply invention across 4 core areas: Aerospace, Space, Defence and Security, Digital Identity and Security.Working Hours :Monday - Friday, Shifts to be confirmed by manager.Skills: Communication skills,Attention to detail,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Working closely with experienced managers, the apprentice will contribute to the success of our sports facilities by upholding high operational standards, enhancing customer satisfaction, and promoting community engagement through sports and fitness programs. This position is ideal for a motivated individual passionate about sports and eager to develop leadership skills in the leisure industry.
Main Responsibilities:
Team Leadership: Support the department management in leading a team of sports facilities staff, ensuring smooth and efficient operations.
Activity Coordination: Support the planning and execution of sports bookings, events, fitness classes, and community programs.
Operational Support: Assist in the daily operations of the facility, including managing bookings, setting up equipment, and ensuring cleanliness and safety standards are met.
Customer Service: Deliver exceptional service to students, staff, and the community, by addressing enquiries, resolving complaints, ensuring a positive and welcoming experience at our sports facilities.
Health and Safety Compliance: Ensure all health and safety regulations are followed, conducting regular checks and assessments to maintain a safe environment for both staff and customers.
People Management: Support Sports Facilities & Facilities Manager in the supervision of team members, providing guidance, delegating tasks, and offering feedback to help staff meet performance goals.
Marketing and Promotion: Assist in promoting facilities, activities and events through social media, email campaigns, and in-house marketing.
Administrative Duties: Handle administrative tasks such as scheduling, record-keeping, and responding to inquiries in a timely manner.
Increase Bookings and Sales: Work with management to develop strategies to boost facility bookings and increase refreshment sales, helping to meet financial targets.
Project Work: Support and work on specific projects as identified by the department.
Learning and Development: Actively participate in training sessions and complete all coursework necessary for the Level 3 apprenticeship and all training required as a Sheffield College employee relevant to the role.
The role requires flexibility to work various shifts, including daytime, evenings, and weekends, to accommodate the needs of the sports facilities and events schedule.
From time to time, these responsibilities may be reviewed so that they evolve as part of the college’s strategic growth and success. You may also be required to take on other tasks related to the job to support the College in the delivery of its strategic aims, without changing the role's main purpose. Training:Qualification: Level 3 Team Leader Apprenticeship Standard:
Assessment:
Presentation with questions:
Professional discussion underpinned by a portfoilo of evidence:
Venue: The Sheffield College:
Attendance: Day release:
Training schedule has yet to be agreed upon, further details will be made available at a later date.
This apprenticeship aligns with:
The Chartered Management Institute for Associate Membership
Institute of Leadership for Associate Membership
Training Outcome:This will be discussed/agreed as part of the individual's development and successful completion of the apprenticeship.Employer Description:The Sheffield College is a large, vibrant and diverse further education college and we are proud of how the college contributes to transforming lives through learning by meeting local skills needs.Working Hours :The role requires flexibility to work various shifts, including daytime, evenings, and weekends, to accommodate the needs of the sports facilities and events schedule.Skills: Communication skills,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Physical fitness....Read more...
Administrators handle the day-to-day tasks in an office and make sure things run smoothly. This sort of work requires a strong sense of responsibility, accuracy and attention to detail. As a business and administration apprentice, your exact duties will depend on your employer and the department that you are working in, but could include:
• Typing up board meeting documents
• Putting financial information together in spreadsheets
• Responding to emails and post
• Producing reports for a senior manager
During your apprenticeship you could be placed in one of the following departments:
• Sales
• Distribution
• Marketing
• Network Development
• Finance
• Parts and Service
• Technical CentreTraining:All learners will be required to work the minimum apprenticeship duration of 30 hours per week. At least 20% of your working hours will be allocated to 'off-the-job' training. We'll support you to understand the working hours during the recruitment process.
Your Development:
Our Apprenticeship Programme is an excellent way of ensuring we have high quality people working within our business. We're looking for ambitious candidates ready to take ownership of their development, work hard to achieve their potential and grow with an ambitious employer.
The Programme typically lasts between 12 and 24 months dependant on the career path chosen and you'll achieve a nationally recognised qualification.
We will support you to gain your Functional Skills, Core Skills in Scotland, if you require them in Maths and English.
Block training is complemented by a combination of regular coaching visits from one of our experienced Coaches as well as Virtual Classroom sessions and E-Learning modules.Training Outcome:There are lots of opportunities to develop your career within our expanding business. Your early development is carefully mapped through your Apprenticeship journey with your learning focused toward achieving an industry recognised qualification.
This is the grounding for your future development within the network and opportunities exist, once qualified, to further develop your skills and to move into new roles.Employer Description:Here at Volvo Cars, we’ve set our targets big. Being all electric by 2030 and climate neutral by 2040 are just two. We’re also bringing software development in-house and moving car sales online.Freedom to be
By living our values, we create a safe, inclusive space for everyone to express themselves and contribute. When we stand united, we transcend all differences. Through respect and empathy, we make sure everyone has the freedom to be who they are in a personal, sustainable and safe way – echoing our company's mission of freedom to move.
Diversity makes better decisions
As an ambitious premium brand, inclusion is vital for us. We need to attract, develop and retain global talents to thrive, and be the best we can be. We aim to be a global, diverse company – not just a “one voice” company. Inclusion boosts engagement, morale, retention and in turn, profit.Working Hours :A typical working week could be 38 hours, e.g. Monday to Friday 9am- 5pm, however your exact hours will be confirmed at interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Patience....Read more...
We have a fantastic opportunity for the right individual to develop a career within an industry with one of the highest global marketing spends and at a company representing the world’s largest automotive brand.
The Steven Eagell Group is an award-winning employer and Europe’s largest Toyota and Lexus retailer, with 43 locations across the South East, East of England and West Midlands. Our foremost objective is to offer complete satisfaction to every one of our valued customers.
We are now offering an exciting opportunity to join the team, as a Digital & Social Marketing Apprentice, based at our Milton Keynes Head Office. We will provide excellent training and genuine career progression opportunities in return.
Role:
Assist the Marketing team with the planning and implementation of digital and social media activity.
Support with the management of all Steven Eagell Toyota and Lexus social platforms.
Work with the team to plan and implement weekly social posts.
Support Marketing Manager in the development of a social media programme, including requesting stories from sales and aftersales colleagues in branch.
Provide assistance with all paid social advertising:
- META (Facebook & Instagram)
- LinkedIn
- TikTok
- Pinterest
- X (Twitter)
Support Digital team with responses to all online reviews.Assistance with creation of video contentUndertake any other duties required by the role.
Duties & Responsibilities:
Work with a full marketing team to define plans for all digital and social media marketing activity for each quarter.
Work closely with Marketing Manager and external agencies to define strategy for all social media activity.
Support in the management of all Steven Eagell social pages.
Work with Marketing Manager to implement all paid social advertising, including liaising with external agencies as appropriate.
Work with Marketing Manager to plan and implement response to all posts and reviews, in appropriate manner.
Work with Marketing Manager to provide reports on results of all social and activity and make recommendations for improvement.
Support in completion of quarterly marketing plans and submission of marketing evidence, as per manufacturer requirements.
Organisation of Marketing team email inbox
Organisation of all Point of Sale orders for Steven Eagell Group
Complete marketing activity as directed by the Marketing Manager.
Full training will be given in order to complete the above duties to the best of your ability. You’ll receive ongoing support and guidance with your apprenticeship studies.Training:Level 3 Multi-channel Marketing Standard, which includes:
Study modules covering Skills, Knowledge, and Behaviours in Finance
You'll have a personal assessor to guide you through your training
You will attend 1:1 sessions with your assessor every 2/3 weeks
Occasional group classes with other learners
Functional Skills English and Maths if required
End Point Assessment (online)
You'll study all aspects of Marketing including SEO, Strategy, Data Analytics, AI, PPC, Social Media, Campaigns and much more!
www.boomtrainingltd.co.uk/coursesTraining Outcome:
Potentially a full-time position available at the end of the apprenticeship, it all depends on the business position at the time.
Salary would increase.
Employer Description:Working at Steven Eagell Group is not just a job; it’s a rewarding and dynamic experience within an award-winning automotive business that spans an impressive network of 43 sites. As well as being renowned for our commitment to excellence and fostering an environment that encourages personal and professional growth, customer service is at the core of our business. We empower our employees to deliver outstanding service, equipping them with the tools, training and opportunities required to excel.
As an inclusive employer, we embrace diversity and we work hard to cultivate an environment where everyone feels valued and respected. We believe that a diverse team brings a wealth of perspectives, ideas and creativity, which ultimately drives productivity and contributes to our collective success. We are extremely proud that our commitment to excellence has earned us numerous awards, including recently winning the Diversity and Inclusivity accolade at the Car Dealer Used Car Awards. This award demonstrates the fact that inclusivity is a vital part of our strategy to ensure that our workforce is representative of the diverse communities we serve.
As an employee at Steven Eagell Group, you become an integral part of a collaborative team, where innovation and dedication are celebrated and rewarded. As well as providing ample opportunities for career advancement and training to support continuous learning, we offer competitive compensation packages and comprehensive benefits. If you are looking for a fulfilling career with a dynamic and award-winning automotive business, Steven Eagell Group has a place for you.Working Hours :Monday - Friday, 8.30am - 5.30pm. 1 hour lunch break.Skills: Communication skills,IT skills,Organisation skills,Team working,Punctual,Reliable....Read more...
The Hospitality Supervisor Level 3 Apprenticeship combines hands-on workplace experience with structured learning. Apprentices will spend most of their time working in a hospitality environment, applying skills while being supported by their employer.
The apprenticeship typically involves:
Leadership and Team Management: Apprentices will learn how to supervise and motivate teams, set performance expectations, run team briefings, and support colleagues to achieve goals. They will develop skills in conflict resolution and fostering a positive workplace culture
Delivering Customer Excellence: Apprentices will focus on providing exceptional customer service, resolving complaints, handling queries, and adapting to different customer needs to maintain high standards
Operational Oversight: They will assist in running day-to-day operations, including opening and closing procedures, monitoring health and safety compliance, managing resources such as stock and equipment, and ensuring shifts run smoothly
Financial Awareness: Apprentices will develop an understanding of budgets, cost control, processing payments, and identifying ways to improve profitability and reduce waste
Compliance and Standards: Training will cover adherence to legal requirements, such as food hygiene and health and safety regulations, alongside company policies to ensure all operations meet required standards
Problem Solving and Innovation: Apprentices will tackle operational challenges, identify opportunities to enhance customer experiences, and implement improvements to benefit the team and business
Training:Hospitality Supervisor Level 3 Apprenticeship Standard:
On-the-Job Training:
Work alongside experienced team members to gain practical skills in guest service, food and beverage operations, barista techniques, and bar service
Shadow senior colleagues to understand luxury service standards and day-to-day restaurant operations
Structured Learning Sessions:
Attend regular workshops and training sessions focused on hospitality fundamentals, including menu knowledge, communication skills, and health & safety protocols
Participate in barista training and cocktail-making workshops to develop technical expertise
Mentorship and Coaching:
Receive one-on-one guidance from mentors, including team leaders and managers
Regular feedback sessions to identify strengths and areas for improvement
Rotational Learning:
Experience different roles within the restaurant, such as front-of-house service, barista duties, and bar service, to build versatility.Learn kitchen operations to enhance understanding of menu items and preparation
E-Learning and Assignments:
Complete online modules and assignments to reinforce knowledge of customer service, food safety, and industry best practices
Workplace Projects:
Undertake practical tasks such as creating a drinks menu or leading a service section to apply learning in real scenarios
Assessments and Reviews:
Regular progress reviews with a designated trainer or assessor to track development
End-point assessment to demonstrate competency in all required areas
Training Outcome:After completing the Hospitality Supervisor Level 3 Apprenticeship, there are several potential career progression opportunities, depending on the apprentice's interests and ambitions within the hospitality industry.
Some of the typical paths include:
Hospitality Manager: The next step could be a move into a managerial role, such as a Front of House Manager, Operations Manager, or Restaurant Manager. This role involves overseeing larger teams, managing budgets, and ensuring high standards of service and operations across the business
Team Leader/Shift Leader: Apprentices may progress into more senior supervisory roles, where they would take on greater responsibility for team leadership, staff development, and the operational performance of a specific area, such as the bar, restaurant, or front office
Departmental Manager: In larger hotels, restaurants, or other hospitality establishments, apprentices may move into departmental management roles. These positions involve overseeing specific departments like housekeeping, food and beverage, or events, with a focus on operations, staffing, and customer service
Specialist Roles: With further training and experience, there may be opportunities to specialise in areas such as revenue management, sales and marketing, event coordination, or hotel operations
Operations Director/General Manager: For those with strong leadership skills and significant experience, long-term career progression could lead to senior roles, such as an Operations Director or even a General Manager position, where they would oversee all aspects of the business, including strategy, financial performance, and growth
Training and Development Roles: Apprentices with a strong interest in staff development may choose to move into roles like Learning and Development Coordinator or Trainer, focusing on nurturing talent and delivering training within the organisation
Overall, the Level 3 Hospitality Supervisor Apprenticeship provides a strong foundation for further career growth in a variety of managerial and specialist positions within the hospitality sector
Employer Description:The Royal Garden Hotel is a luxurious 5-star hotel located in Kensington, London, offering 396 fully refurbished bedrooms as of 2024. With stunning views of Kensington Palace and Gardens, the hotel is a prime destination for both leisure and business travelers, providing easy access to major London attractions like Hyde Park and the Royal Albert Hall.
The hotel offers world-class dining experiences, including the Origin of Kensington, a contemporary British restaurant that showcases the finest seasonal ingredients, and the stylish Piano Bar, where guests can enjoy live music and expertly crafted cocktails in a relaxed, sophisticated setting.
Renowned for its outstanding service and dedication to a personalised guest experience, the Royal Garden Hotel combines luxury with a welcoming, tailored approach. With elegant event spaces and a strong commitment to staff development, it is not only a sought-after destination for visitors but also an exceptional place to grow a career in hospitality.Working Hours :We are a hotel and work on a variety of shifts some starting 06:00 earliest start, 23:00 latest finish time, where you will work on a roster system after your trained in each area, exact working days and hours TBCSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Patience....Read more...
