You will be interacting with both small, medium and large customers to promote the brands, ensure that product is available for the end consumer to purchase. Work with business to maximise their profitability.Training:
Chartered Manager Degree Level 6 delivered in partnership with Manchester Metropolitan University
The training will be block release
Training Outcome:Exceptional training and development throughout the duration of your apprenticeship and beyond.
Opportunity to progress through our Sales Organisation via a number of career pathways.Employer Description:CCEP is the world's largest soft drinks manufacturer, with over 42,000 people, serving customers in 31 countries.
Within GB we have 5 manufacturing and distribution sites and 3 officesWorking Hours :This is a field-based Monday to Friday role (occasionally Saturdays), in your appointed territory
Typical working day is 8:30am to 4:30pm or 9am to 5pm
Territories will be London, Leeds/Bradford, Sheffield/Nottingham, Bristol & EdinburghSkills: Communication skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Patience,Resilience....Read more...
Handling of inbound sales calls with a professional attitude always.
Monitor the Info inbox under the guidance of the Senior Coordinator, ensuring that all enquiries are actioned and filed accordingly within the agreed KPI timeframe.
Chase outstanding PO’s, keeping the outstanding list as small as possible and communicating issues to the Senior Logistics Coordinator for review.
Help gather and update key customer information from the Transport Management Database to assist the Senior Coordinator / Logistics Team Manager with reporting.
Contact suppliers for updates on collection/delivery status of customer orders and communicate any issues to colleagues and customers.
Under the instruction of the Senior Logistics Coordinator, contact suppliers to book/allocate jobs to the relevant supplier and update the Live Console accordingly with full supplier and contact information.
Update CRM with any relevant customer data such as new sales lead, feedback from current clients.
Under guidance search for new sales prospects for the SLT to target.
Follow up quotations with an aim to convert leads to live orders and in the event of failed conversion gain information from the customer in relation to why the order failed to convert and note the system accordingly.
Training:12 week block of one day a week at Warrington & Vale Royal College and then OneFile tasks throughout the apprenticeship.Training Outcome:Once out of Apprenticeship, to become a Logistics Co-ordinator and then move up to Senior Logistics Coordinator.Employer Description:Today Team is a market leader in the time-sensitive/same day Courier Delivery Sector, we punch massively above our weight. Our 19 years of history is a story of unprecedented success and growth built on service excellence. We may not be the biggest, but we are, we would argue, certainly among the best. Put simply, our customers use us because they know we are amazing at what we do and are happy to pass the word about us. And we are continuing to grow. This means we are really needing to bring in new people to help us to continue to deliver.
To date our success has come through exceeding our customers’ expectations with a record of delivering on time and as promised, well over 99% of times in the past 12 months alone. This has been achieved largely because of the quality and professionalism of our outstanding and growing Logistics Team and we are looking for someone who can fit right in with this excellent group and grow with us.Working Hours :Monday - Friday 9am - 5pm with 1 hour for lunch unpaid.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Ambitious,Work well under pressure,Positive attitude....Read more...
· Ordering, receiving and invoicing parts.
· Maintaining an organised stock list.
· Answering the phone to customers to take orders.
· Assisting Parts manager with his duties.
· Pre picking parts for future workshop bookings.Training:
L3 Business administrator Apprenticeship Standard
Training Outcome:
A full time postition within the business
Room for progression onto a higher level apprenticeship.
Employer Description:We were founded by Adrian Crawford in 1991, who was later joined by long-time Porsche enthusiast & repairer, Richard Williams. Williams Crawford is Passionate about Porsche.
Independence: We are experienced & passionate and are an independent Porsche specialist, which allows us the greater flexibility to offer better solutions that suit you, rather than to suit the manufacturer.
Our Team: The team here is big enough to cope, help you when it’s urgent, and respond to the unforeseen. On the flip side, we’re small enough to care and you can speak directly to a real person.
Expert Advice: Within our team there lies an extensive knowledge base who are ready to advise you on any issue, whether it’s sales, selling, service, modification, or restoration.
Sales, Sourcing & Selling: Typically, our showroom will have a stock of Porsche covering all eras, from the 50’s through to nearly new. But, if there’s something that’s not in our stock, we have an extensive worldwide network to draw from, which has the potential to source exactly what you’re looking for.
We buy and sell all eras of Porsche, it could be nearly new, or sometimes brand new, through to the Worldwide trade of classic and collectable Porsche.Working Hours :Working hours: Monday to Friday 08.30 – 17.00 with a 30 minute lunch break at 13.00Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Apprentices on the Bid Management scheme will join the business growth community of Bid Managers and Sales Managers, as we look to secure new business and open new markets for Thales products and technologies. Working with either the Electronic Warfare (EW) or Unmanned Air Systems (UAS) teams, Bid Apprentices will gain experience in:
Understanding and responding to customer requests
Knowledge in structuring and estimating new project
Methods for bidding, negotiating and ultimately winning new contracts
Bid Apprentices will join an Intelligence Surveillance and Reconnaissance (ISR) bid team who are keen to work together, share ideas and develop their experiences. Bid Apprentices will be supported in their learning journey as they take on more responsibility through ownership of individual bids, specific customer relationships and communications with the ISR organisation including the senior management team. Training:This is a 24 month programme working towards the Level 4 Project Manager Associate Apprenticeship standard. The programme will be delivered via a virtual delivery model, with live virtual workshops and 1-2-1 coaching calls. Upon successful completion of your End Point Assessment, you will roll off into the Thales UK Bid and Project Management job family into a Project Planner or Project Controller role.Training Outcome:
Upon successful completion of your End Point Assessment, you will roll off into the Thales UK Bid and Project Management job family into a bid role.
Employer Description:Together, we create the ingenious technological systems and innovations that impact and improve people's lives every single day. Even if you haven't heard the name Thales before, you've definitely benefited from our inventiveness. We reinvest 20% of our sales in Research & Development in the UK. Together we supply invention across 4 core areas: Aerospace, Space, Defence and Security, Digital Identity and Security.Working Hours :Monday - Friday, 37 hours a week (8 hours Monday – Thursday, 5 hours Friday). Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Number skills,Analytical skills,Logical,Team working....Read more...
Assist with the creation and maintenance of the integrated master schedules for assigned projects
Contribute to monthly project status reports and attend associated reviews
Assist in the deployment & reporting of risk & opportunity management
Help the project team ensuring correct and effective project delivery in accordance with Thales governance
Develop a good working knowledge of Thales DIS (Digital Identity and Security) mandated tools including MS Project and JIR
To attend training as required and pass all examinations and continuous learning modules as specified by the course
Training:This is a 24 month programme working towards the Level 4 Project Manager Associate Apprenticeship standard. The programme will be delivered via a virtual delivery model, with live virtual workshops and 1-2-1 coaching calls. Upon successful completion of your End Point Assessment, you will roll off into the Thales UK Bid and Project Management job family.Training Outcome:Upon successful completion of your End Point Assessment, you will roll off into the Thales UK Bid and Project Management job family.Employer Description:Together, we create the ingenious technological systems and innovations that impact and improve people's lives every single day. Even if you haven't heard the name Thales before, you've definitely benefited from our inventiveness. We reinvest 20% of our sales in Research & Development in the UK. Together we supply invention across 4 core areas: Aerospace, Space, Defence and Security, Digital Identity and Security.Working Hours :Flexible working, Monday to Friday, 37 hours a week, hours to be confirmed with Manager.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Number skills,Analytical skills,Logical,Team working....Read more...
Assist with the creation and maintenance of the integrated master schedules for assigned projects
Contribute to project reports and attend associated reviews
Assist in the deployment & reporting of risk & opportunity management
Help the project team ensure correct and effective project governance is applied
Operate Thales UK tools to ensure effective management of the project schedule, budgets, risks and opportunities
Commit to attend all elements of the apprenticeship including attendance on virtual training modules, 1-2-1 coaching calls, assignments, exams and mandatory Thales UK training activities to lay the foundations for your contribution to future growth of the business
Training:This is a 24 month programme working towards the Level 4 Project Manager Associate Apprenticeship standard. The programme will be delivered via a virtual delivery model, with live virtual workshops and 1-2-1 coaching calls. Upon successful completion of your End Point Assessment, you will roll off into the Thales UK Bid and Project Management job family into a Project Planner or Project Controller role.Training Outcome:You will, if you prove yourself to be the right candidate, be working as a Project Planner/Controller within the project management job family.Employer Description:Together, we create the ingenious technological systems and innovations that impact and improve people's lives every single day. Even if you haven't heard the name Thales before, you've definitely benefited from our inventiveness. We reinvest 20% of our sales in Research & Development in the UK. Together we supply invention across 4 core areas: Aerospace, Space, Defence and Security, Digital Identity and Security.Working Hours :Flexible working, Monday to Friday, 37 hours a week, hours to be confirmed with manager.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Number skills,Analytical skills,Logical,Team working....Read more...
Assist with the creation and maintenance of the integrated master schedules for assigned projects
Contribute to project reports and attend associated reviews
Assist in the deployment & reporting of risk & opportunity management
Help the project team ensure correct and effective project governance is applied
Operate Thales UK tools to ensure effective management of the project schedule, budgets, risks and opportunities
Commit to attend all elements of the apprenticeship including attendance on virtual training modules, 1-2-1 coaching calls, assignments, exams and mandatory Thales UK training activities to lay the foundations for your contribution to future growth of the business
Training:This is a 24 month programme working towards the Level 4 Project Manager Associate Apprenticeship standard. The programme will be delivered via a virtual delivery model, with live virtual workshops and 1-2-1 coaching calls. Upon successful completion of your End Point Assessment, you will roll off into the Thales UK Bid and Project Management job family into a Project Planner or Project Controller role.Training Outcome:You will, if you prove yourself to be the right candidate, be working as a Project Planner/Controller within the project management job family.Employer Description:Together, we create the ingenious technological systems and innovations that impact and improve people's lives every single day. Even if you haven't heard the name Thales before, you've definitely benefited from our inventiveness. We reinvest 20% of our sales in Research & Development in the UK. Together we supply invention across 4 core areas: Aerospace, Space, Defence and Security, Digital Identity and Security.Working Hours :Flexible working, Monday to Friday, 37 hours a week, hours to be confirmed with Manager.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Number skills,Analytical skills,Logical,Team working....Read more...
Logging complaints and maintenance issues
Communicating with tenants and providing regular updates
Visiting properties for inspections or maintenance orders and liaising with contractors
Organising inventories and property cleaning
**A full job spec will be sent over as part of our screening process**Training:You will be working towards your Housing & Property Management Level 3 Qualification and attend 1-2-1 meetings via teams every month to discuss your progress with your tutor and learn about the modules including decision making & collaborative working, housing legislation, tenancy types, and more! You will have a minimum of 6 hours per week to complete apprenticeship work which includes assignments, research, and training within your role. All apprenticeship work is completed in the workplace during your working hours.Training Outcome:
Housing Administrator
Lettings Negotiator
Property Manager
Employer Description:Citidwell work in Sales, Lettings and Property Management. They have a supportive and friendly team that will help you throughout your apprenticeship journey .Working Hours :Monday to Friday between 9am - 6pm.Skills: Communication skills,IT skills,Problem solving skills,Analytical skills....Read more...
You will report to the Finance Manager.
Support finance manager on business milestones, these canbe weekly, monthly, and annual.
Ensure the business has accounted for any missing entries inthe ledgers and review them weekly.
Ensure department emails are monitored, reviewed,categorised, and archived.
Working closely and liaise with Finance Manager to ensureprocesses and feedback are actioned.
Completing training courses and health & safety courses
Job shadowing on management accounts & payroll
Suggesting improvements to the organisational processesKey Tasks
Entering Sales & Purchase ledger invoices.
Print invoices electronically where possible through PDF.
Alert Senior team to approve invoices & purchase orders.
Raise awareness with price differences and carriage cost withrelevant staff.
Process purchase order in absence of a PO
Report any issues with Uptick/ Sage invoices to FinanceManager or Senior Team
Review and reconcile supplier statements and whenappropriate send out customer statements chasing debt.
Adhere to business practices.
Develop a research project on cutting overheads
Assistance with payroll
Assistance with supplier management and payment runs
Oversee work in progress reports
Work with procurement department on ensuring that fullstock takes are completed
Aid with the business credit card payments
Provide support with incoming calls and screen finance calls
Complete all credits within Sage
Complete customer credit checks as required
Provide assistance with the office spend
Training:
The Apprenticeship Standard you will be studying is Business Administration - Level 3
Functional skills in both maths and English, if required
Level 3 Business Administration qualification upon successful completion of the apprenticeship
Training Outcome:Progression to a permanent position for the right candidate.Employer Description:SS Systems are a Fire & Security Company based in South Yorkshire.
We install and maintain Fire Alarms, Intruder Alarms, Access Control,
CCTV, and ancillary systems throughout the country. We are known
for specialising in wire free fire alarms.
We’re a forward-thinking flexible company, who put our staff at the
heart of what we do, and you’ll find a warm welcome when you join
our team.Working Hours :9am – 5pm Mon-Fri with a half hour lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Number skills,Analytical skills,Logical,Team working,Initiative,Good attitude to work....Read more...
Assist in planning, creating, and scheduling engaging content for social media platforms
Support the development and execution of email marketing campaigns
Monitor and report on the performance of digital campaigns using analytic tools
Conduct keyword research and optimise website content for SEO
Collaborate with team members to brainstorm and develop creative marketing strategies
Help manage the company and clients' websites, including uploading content and maintaining updates
Engage with audiences through social media by responding to comments and messages
Research market trends and competitors to identify opportunities for improvement
Assist in designing and editing visuals for online use, such as banners, adverts and social posts
Participate in training sessions to expand knowledge of digital marketing tools and techniques
Training:Training schedule has yet to be agreed. Details will be made available at a later date.Training Outcome:The role offers a clear pathway for career progression within Dialled In. Upon successful completion of the apprenticeship, there is the opportunity to be promoted to an Account Executive – Marketing role, where you will provide essential support to our Account Managers, contributing to the planning and delivery of client campaigns. With dedication and strong performance, further progression is available to advance into an Account Manager – Marketing position, taking full ownership of client relationships, strategy development, and project management. This progression path is designed to help you grow your skills, take on greater responsibilities, and build a rewarding career in digital marketing.Employer Description:At Dialled In, we provide flexible, and effective sales and marketing solutions to help businesses grow and thrive. We support our clients in various ways, whether they are launching a new venture or scaling an established brand, we tailor our sales and marketing services to suit their needs, budget, and timeline. Our goal is to empower businesses with strategic, results-driven support, enabling them to achieve their growth ambitions with confidence and success.
We are a young and enthusiastic marketing and business development agency, born out of two well established consultancies with over 20 years’ experience within the marketing sector.Working Hours :Monday to Friday 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Team working,Creative,Initiative,Patience,Written skills,Social media skills,Positive attitude....Read more...
The successful candidate will work alongside qualified and experienced bricklayers learning the trade and assisting in all aspects of Bricklaying, including
Brickwork
Blockwork
Loading out materials
Patching and repairs of brickwork/blockwork
Reporting to the site manager
Training:
The successful candidate will be working on one of our busy construction sites at Bluebell Walk, Park Road, Westhoughton, Bolton, BL5 3HX as well as attending one day a week College
Training Outcome:
We offer progression to the Level 3 Apprenticeship and once qualified there is the opportunity to move up within the company
Employer Description:Building over 13,500 beautifully-designed new homes a year in more than 350 prime locations nationwide, Persimmon is proud to be one of the UK’s most successful housebuilders, committed to the highest standards of design, construction and service. Founded in 1972 by Life President Duncan Davidson, and with our headquarters in historic York, the Group is made up of a network of 31 regional operating businesses, giving us nationwide coverage. We’re building places to call home from North Scotland through to the South West of England. When designing a new development, we apply the same philosophy every time – make it unique, make it personal. From design and planning, right through to adding the final Finishing Touches to your new home, we keep your needs in mind, ensuring we create homes to suit all lifestyles. From the moment you reserve your new Persimmon home, we do our very best to make the experience enjoyable and informative every step of the way, not just while you’re buying, but after you’ve moved in too. Read more about our comprehensive pre-move and after-sales pledge to our customers. From studio apartments to executive family homes, you’ll have the luxury of a vast choice of new homes in desirable locations throughout the UK. Each home is constructed with care by a dedicated team; from the technicians behind the scenes in the office; the skilled craftsmen on-site; to our professional sales and customer service teams - everyone working together to deliver the highest standards of design, construction, and service.Working Hours :Monday to Friday
Shifts to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness....Read more...
As an apprentice you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work:
Sales order processing through our main operating system
Raising job sheets as part of the order processing
Liaising with production
Double checking of processed sales orders
Updating customers with order acknowledgements
Invoicing/raising dispatch notes for transport
Daily customer route planning for transport
Building and maintaining good relationships with our customers
First point of contact for new enquiries and general customer calls
Responding to customer queries
Day to day filing of delivery notes
Dealing with returns
Raising purchase orders
Learning product knowledge
Any other duties that may arise
There will be on the job training initially working alongside our office manager
Training Outcome:
To be discussed upon completion of the programme
Employer Description:Based in West Yorkshire and established for 30 years, Alliance specialises in the design and manufacture of office furniture, desk tops and bespoke screens. We supply to the trade only, our products are regularly used in the education, healthcare and public sectors.
Maximising on our unique in-house manufacturing facilities including in house engineers, master joiners and upholsterers, Alliance produces 98% of its products in the UK and is proud to be a British manufacturer.
Our product range is vast and includes, but is not limited to, partition screens, task and executive chairs, reception chairs, boardroom chairs and breakout furniture. In addition, we have hundreds of colour choices available within a wide range of fabrics; vinyl’s and leathers to choose from.
Our mission is dedicated to the design and manufacture of high quality and competitively priced office furniture which is always on time achieving maximum customer satisfaction.
Whilst maintaining our rapid turnaround we also recognise that the quality of our products has a powerful impact on our customers operation and reputation. With our skilled personnel from the shop floor to the packaging and distribution departments, Alliance strives to produce a lean quality-controlled product.Working Hours :Monday to Friday- 5 days
9:00am to 5:00pm
30 minutes for lunchSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative....Read more...
Duties will include:
Source candidates through various channels
Conduct initial candidate screenings
Assist in matching candidates to positions
Manage candidate database and records
Coordinate interview schedules
Support administrative tasks
Ensure compliance with policies and laws
Foster candidate engagement and communication
Contribute to team collaboration and learning
Manage end-to-end recruitment process
Maintain confidentiality and professionalism
Training:Recruiter Level 3.
Teaching and developing the skills, knowledge, and behaviours required to become a competent Recruiter will take place entirely in the workplace, with no need for day release. One-to-one tutoring sessions will be provided by a dedicated tutor, who will design a bespoke curriculum plan tailored to your strengths and areas for development.Training Outcome:Opportunity to progress to Business Development Manager or Recruitment Consultant.Employer Description:Berry Recruitment Agency is a specialist UK-based recruiter operating in IT, driving, office, industrial, hospitality and construction recruitmentWorking Hours :Monday - Friday 8:30a.m. - 5:30p.m. (1-hour lunch break)Skills: Administrative skills,Attention to detail,Communication skills,Creative,Customer care skills,Flexible,Initiative,IT skills,Organisation skills,Problem solving skills,Sales Skills,Team working....Read more...
Serving customers and being responsible for large and small orders from start to finish.
Keeping track of goods in and out and stock management.
Communicating confidently to internal and external customers about the company and how it operates.
Apprenticeship webinar training with LEAP apprentices programme.
Training:
The apprenticeship will be a Trade Supplier Level 2 Apprenticeship
The training will take place at a mixture of both our Harrow branch and Uxbridge branch, with the main site being the Harrow branch
Level 2 Apprenticeship, equivalent to 5 GCSE Passes
The training will be spread over 1-2 hours per week with LEAP. The rest of your time will be spent in branch in a hands on role learning every aspect of construction merchant management.
This programme will equip apprentices with the skills they need to be an expert within their job role. They will be applying their learning in the branch to drive customer engagement, business performance and share product knowledge with their colleagues.
Successful completion of this programme could support future development. There are opportunities to apply for other apprenticeships, for example, the Level 3 Team Leader programme.
Webinars to share knowledge and develop skills. The webinars are supported by subject specialists and a great opportunity for networking with other BMF members.
A dedicated Apprentice coach will support the apprentice and their line manager during the programme, They will be in regular contact to monitor success and review an individualised learning plan.
Personal development planning is key to the programme and will ensure the learner has clear goals to meet their development needs and future career aspirations.
Technology will be used during the apprenticeship for research, completing e-learning, capturing evidence of learning and attending webinars.
Subject experts within the workplace will be key to building knowledge, skills and behaviours. They play a vital role in providing feedback while on the programme.
Functional skills in maths if required
Training Outcome:
The right candidate is expected to take on either an assistant manager or branch manager role.
Alternatively, we are a growing business looking to expand. This could mean that the right candidate could use the skills they've learnt on the apprenticeship to become either companywide sales manager or an area manager responsible for multiple branches. Each progression would come with salary increases.
Employer Description:we are an independent plumbers merchant. we've been established for 4 years. we have 2 branches, in harrow and uxbridge. we sell everything plumbing related. we trade with small, medium and large contractors.Working Hours :Monday to Friday: 8am to 5pm with 1 hour lunch break per day
Alternate Saturdays: 8am to 12 midday ( working hours during the week will be reduced by 4 hours when it is the employee's Saturday to work)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
At SNS Northern as Sales Administrator working towards a level Customer Service Practitioner, you will be responsible for handling and the company’s administrative tasks by ensuring smooth, effective operations.
You will be the first point of contact for customer queries regarding products.
Duties to include:
Answering the incoming calls and fielding them to the relevant dept
Process incoming purchase orders, invoices, payments, returns, credits
Arrange collections from customers
Update and distribute customer price lists
Provide telephone support for customer queries
Process and respond to email enquiries
Chase future planned purchase orders for delivery
Update Account forms
Liaise with the Sales Manager on a continuous basis
Offer advice and educate customers about products and services and how to make a purchase
Explore new business opportunities by:
Cold calling
Chasing quotes
Customer referrals
Contribute to winning bids and tenders by:
Gathering integral data
Training:Customer Service Practitioner Level 2 Apprenticeship Standard:
On the job training delivered by the employer
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement the apprenticeships English and mathematics minimum requirement is Entry Level 3
Allocation of an apprenticeship delivery coach who will carry out regular training
Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop
Identify, track and support 6 hours off the job training activities
Quarterly formal progress review meetings, identifying learning achievements and next steps
Training Outcome:
Upon successfully completing the apprenticeship and proving themselves we are looking for a person who wants a fullfilling career with us
Employer Description:S&S Northern is one of the UK’s leading designers, manufacturers, and suppliers of the latest range of gas safety products including gas ventilation, gas interlock systems and gas pressure proving systems for use in commercial kitchens, school laboratories and boiler houses.Working Hours :Monday to Friday 8.30am to 5.00pm with 1 hour lunchSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Work towards set targets....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include;
Customer:
Actively approach your customers, engaging with them naturally
Understand customer needs, provide appropriate solutions, and build lasting relationships with both retail and trade customers
Actively promote company services such as finance, trade and installations to fulfil the customer project needs
Create accurate designs that delight customers and turn enquiries into sales
Turn negative customer situations into positive outcomes finding solutions for enquiries and aftersales resolutions
Ensure all types of customer communications are dealt with professionally
Encourage customer feedback share it with Managers and use it to improve service
Installations:
Sign up company installers and support them to give the best service to our customers
Using company systems to process the customers project from end to end for both supply and installation-based customers
Support Showrooms Manager and Project Coordinator to deliver all aspects of the installations service
Systems and Procedures:
Utilise all available tools, reports, and systems throughout the customer journey to maximise sales
Ensure display area and Showroom environment meets operational standards and delivers a great customer experience
Work with colleagues across the store to help and support them including sharing knowledge in your area of expertise to help drive sales
Adhere to the policies, processes, and regulations relevant to your role and store ensuring these are implemented consistently
Take personal responsibility for operating in a safe and legally compliant way
You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits:
UK Notional hourly rate £13.28 per hour
An award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistant Programme
Shopping discounts
Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsiblities.
Depending on experience, there is also the opportunity to enrol onto the Customer Service Specialist Level 3 programme.Training:
Customer Service Practitioner Apprenticeship Level 2 including Functional Skills in maths and English
Training Outcome:
Ongoing training and development
The expected duration of this apprenticeship is 15 months, however you will join the B&Q family on a permanent contract
Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :On a shift pattern basis, Monday-Sunday between 7.00am - 10.00pm, exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include;
Customer -
- Actively approach your customers, engaging with them naturally
- Understand customer needs, provide appropriate solutions, and build lasting relationships with both retail and trade customers
- Actively promote company services such as finance, trade and installations to fulfil the customer project needs
- Create accurate designs that delight customers and turn enquiries into sales
- Turn negative customer situations into positive outcomes finding solutions for enquiries and aftersales resolutions
- Ensure all types of customer communications are dealt with professionally
- Encourage customer feedback share it with Managers and use it to improve service
Installations -
- Sign up company installers and support them to give the best service to our customers
- Using company systems to process the customers project from end to end for both supply and installation-based customers
- Support Showrooms Manager and Project Coordinator to deliver all aspects of the installations service
Systems and Procedures -
- Utilise all available tools, reports, and systems throughout the customer journey to maximise sales
- Ensure display area and Showroom environment meets operational standards and delivers a great customer experience
- Work with colleagues across the store to help and support them including sharing knowledge in your area of expertise to help drive sales
- Adhere to the policies, processes, and regulations relevant to your role and store ensuring these are implemented consistently
- Take personal responsibility for operating in a safe and legally compliant way
- You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits;
- UK National hourly rate £13.28 per hour
- An award-winning pension scheme
- ShareSave options
- 6.6 weeks holiday
- Employee Assistant Programme
- Shopping discounts
- Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsiblities.
Depending on experience, there is also the opportunity to enrol onto the Customer Service Specialist Level 3 programme.Training:Customer Service Practitioner Apprenticeship L2 including Functional Skills in Maths and English if requiredTraining Outcome:Ongoing training and development. The expected duration of this apprenticeship is 15 months, however you may join the B&Q family on a permanent contract if you are the right candidate for an ongoing role.Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :16 hours per week, on a shift pattern basis, Monday-Sunday 7:00am-10:00pm, exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include;
Customer:
Actively approach your customers, engaging with them naturally
Understand customer needs, provide appropriate solutions, and build lasting relationships with both retail and trade customers
Actively promote company services such as finance, trade and installations to fulfil the customer project needs
Create accurate designs that delight customers and turn enquiries into sales
Turn negative customer situations into positive outcomes finding solutions for enquiries and aftersales resolutions
Ensure all types of customer communications are dealt with professionally
Encourage customer feedback share it with Managers and use it to improve service
Installations:
Sign up company installers and support them to give the best service to our customers
Using company systems to process the customers project from end to end for both supply and installation-based customers
Support Showrooms Manager and Project Coordinator to deliver all aspects of the installations service
Systems and Procedures:
Utilise all available tools, reports, and systems throughout the customer journey to maximise sales
Ensure display area and Showroom environment meets operational standards and delivers a great customer experience
Work with colleagues across the store to help and support them including sharing knowledge in your area of expertise to help drive sales
Adhere to the policies, processes, and regulations relevant to your role and store ensuring these are implemented consistently
Take personal responsibility for operating in a safe and legally compliant way
You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits.
UK Notional hourly rate £13.78 per hour
An award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistant Programme
Shopping discounts
Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsibilities.
Depending on experience, there is also the opportunity to enrol onto the Customer Service Specialist Level 3 programme.Training:Customer Service Practitioner Apprenticeship L2 including Functional Skills in maths and English.Training Outcome:Ongoing training and development. The expected duration of this apprenticeship is 15 months; however you will join the B&Q family on a permanent contract.Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :16 hours per week, on a shift pattern basis, Monday-Sunday 7:00am-10:00pm, exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include;
Customer
Actively approach your customers, engaging with them naturally
Understand customer needs, provide appropriate solutions, and build lasting relationships with both retail and trade customers
Actively promote company services such as finance, trade and installations to fulfil the customer project needs
Create accurate designs that delight customers and turn enquiries into sales
Turn negative customer situations into positive outcomes finding solutions for enquiries and aftersales resolutions
Ensure all types of customer communications are dealt with professionally
Encourage customer feedback share it with Managers and use it to improve service
Installations
Sign up company installers and support them to give the best service to our customers
Using company systems to process the customers project from end to end for both supply and installation-based customers
Support Showrooms Manager and Project Coordinator to deliver all aspects of the installations service
Systems and Procedures
Utilise all available tools, reports, and systems throughout the customer journey to maximise sales
Ensure display area and Showroom environment meets operational standards and delivers a great customer experience
Work with colleagues across the store to help and support them including sharing knowledge in your area of expertise to help drive sales
Adhere to the policies, processes, and regulations relevant to your role and store ensuring these are implemented consistently
Take personal responsibility for operating in a safe and legally compliant way
You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits:
UK Notional hourly rate £13.28 per hour
An award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistant Programme
Shopping discounts
Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsibilities.
Depending on experience, there is also the opportunity to enrol onto the Customer Service Specialist Level 3 programme.Training:Customer Service Practitioner Apprenticeship L2 including Functional Skills in Maths and English.Training Outcome:Ongoing training and development. The expected duration of this apprenticeship is 15 months, however you will join the B&Q family on a permanent contract.Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :18.75 hours per week, on a shift pattern basis, Monday-Sunday between 7:00am-10:00pm, exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include;
Customer -
- Actively approach your customers, engaging with them naturally
- Understand customer needs, provide appropriate solutions, and build lasting relationships with both retail and trade customers
- Actively promote company services such as finance, trade and installations to fulfil the customer project needs
- Create accurate designs that delight customers and turn enquiries into sales
- Turn negative customer situations into positive outcomes finding solutions for enquiries and aftersales resolutions
- Ensure all types of customer communications are dealt with professionally
- Encourage customer feedback share it with Managers and use it to improve service
Installations -
- Sign up company installers and support them to give the best service to our customers
- Using company systems to process the customers project from end to end for both supply and installation-based customers
- Support Showrooms Manager and Project Coordinator to deliver all aspects of the installations service
Systems and Procedures -
- Utilise all available tools, reports, and systems throughout the customer journey to maximise sales
- Ensure display area and Showroom environment meets operational standards and delivers a great customer experience
- Work with colleagues across the store to help and support them including sharing knowledge in your area of expertise to help drive sales
- Adhere to the policies, processes, and regulations relevant to your role and store ensuring these are implemented consistently
- Take personal responsibility for operating in a safe and legally compliant way
- You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits;
- UK Notional hourly rate £13.28 per hour
- An award-winning pension scheme
- ShareSave options
- 6.6 weeks holiday
- Employee Assistant Programme
- Shopping discounts
- Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsiblities.
Depending on experience, there is also the opportunity to enrol onto the Customer Service Specialist Level 3 programme.Training:
Customer Service Practitioner Apprenticeship L2 including Functional Skills in Maths and English
Training Outcome:Ongoing training and development. The expected duration of this apprenticeship is 15 months, however you will join the B&Q family on a permanent contract.Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :20 hours per week, on a shift pattern basis, Monday-Sunday 7:00am-10:00pm, exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include;
Customer -
Actively approach your customers, engaging with them naturally
Understand customer needs, provide appropriate solutions, and build lasting relationships with both retail and trade customers
Actively promote company services such as finance, trade and installations to fulfil the customer project needs
Create accurate designs that delight customers and turn enquiries into sales
Turn negative customer situations into positive outcomes finding solutions for enquiries and aftersales resolutions
Ensure all types of customer communications are dealt with professionally
Encourage customer feedback share it with Managers and use it to improve service
Installations -
Sign up company installers and support them to give the best service to our customers
Using company systems to process the customers' project from end to end for both supply and installation-based customers
Support showroom manager and Project Coordinator to deliver all aspects of the installations service
Systems and Procedures -
Utilise all available tools, reports, and systems throughout the customer journey to maximise sales
Ensure display area and showroom environment meets operational standards and delivers a great customer experience
Work with colleagues across the store to help and support them including sharing knowledge in your area of expertise to help drive sales
Adhere to the policies, processes, and regulations relevant to your role and store ensuring these are implemented consistently
Take personal responsibility for operating in a safe and legally compliant way
You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits;
UK Notional hourly rate £13.28 per hour
An award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistant Programme
Shopping discount
Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsiblities.
Depending on experience, there is also the opportunity to enrol onto the Customer Service Specialist Level 3 programme.Training:Customer Service Practitioner Apprenticeship L2 including Functional Skills in maths and English.Training Outcome:Ongoing training and development. The expected duration of this apprenticeship is 15 months, however you will join the B&Q family on a permanent contract.Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :28.75 hours per week, on a shift pattern basis, Monday-Sunday 7:00am-10:00pm, exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
Provide administrative support for Training team
Attended events and meetings with Training Manager
Contact members/non-members to ensure engagement and awareness of training courses available
Respond to training queries
Review and follow up training feedback
Ensure CRM system maintained with all activity
Support Training Team with signing in, setting up training courses if required
CIPS departmental administration as required
Assist in developing and reviewing training courses for clients
Work with the Business & Training Director, Training Manager and the rest of the team to achieve business plan targets
Behave in a professional manner and a good ambassador for the organisation
Adopt a highly customer focused approach with members, non-members, partners and stakeholders
Be a collaborative and supportive colleague within the Chamber
Actively promote other services offered by the Chamber to members/non-members to increase awareness of the Chamber offer
Ensure compliance with all Chamber policies and GDPR regulations
Such other duties as the Business & Training Director may reasonably direct
Training:The apprentice will attend BCUC at Burnley College, one day per week, working towards their degree.Training Outcome:Successful completion of the apprenticeship. Further development/progression within the business is possible. Employer Description:East Lancashire Chamber of Commerce is a locally based private sector organisation, owned by the Members and accredited by the British Chambers of Commerce.
We are committed to helping Pennine Lancashire have a thriving economy. We are active at local, regional and national levels in the influential decision making bodies, whose programmes and investments, both public and private, determine the environment in which business operates.
We help companies across the area with their productivity, by helping reduce costs, providing qualified advice, training and developing staff, increasing sales and improving profits.Working Hours :Monday to Friday 9am - 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Patience,Confident,Interpersonal skills....Read more...
Serving customers with products
Dealing with customer sales at the trade counter
Communicating with internal and external customers
Dealing with stock control and dispatch
Taking delivery of goods involving basic administration
Learning and gaining knowledge of products
Processing customer orders
Liaising with suppliers and manufacturers
General cleanliness and maintenance of stores
Any duties as required by your supervisor/manager
Training:
Trade Supplier L2 qualification
Functional skills in maths and English if required
20% off the job training (minimum 6 hours weekly)
End Point Assessment (EPA)
Training Outcome:
Possible employment with the company for the right candidate
Progression routes to further industry training
Employer Description:Wilco Motor Spares are located in various locations within the Norwich, Norfolk area.
As a family run business for over 30 years, we have thousands of happy customers who return to us for all requirement for products for motor spares. Offering a great service and affordability.Working Hours :Monday - Saturday, 8.30am - 5.30pm. Day off in week if working a Saturday. Must be flexible to work Saturdays.
1 hour lunch break.
£7.00 per hour rising to £7.55 from April 1st 2025.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Key Objectives: To supply and sell parts to meet published turnover objectives.
Detailed Responsibilities:
To satisfy all customer requirements and increase all aspects of the parts business through direct selling.
To be fully conversant with all procedures within the department.
To facilitate Trade sales via phone and email.
To facilitate internet sales to the public.
To ensure all customers are dealt with promptly and courteously.
To be fully aware of the usual trading terms of the dealership.
To ensure that parts are correctly checked against delivery notes and that they are binned accordingly, and that all orders are checked before the delivery note is signed.
To ensure that the work area is kept to a high standard of cleanliness.
To maintain acceptable standards of dress.
To maintain up-dated displays at all times as per requirements.
To ensure that old units are returned to the manufacturer in the prescribed manner.
To attend training courses as specified by the manufacturer.
To ensure that the procedures for handling cash, cheques and accounts are fully adhered to.
To report any stock damage or stock losses to the Parts Manager.
To assist in stock checks when required.
The Parts Advisor should be able to pack and load parts correctly and should also be acquainted with all despatch matters.
To maintain good relationships with all suppliers.
To maintain good working relationships with colleagues in other departments.
This job description is not inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the discretion of the Employer.Training:
On the job training and 1-1 sessions delivered by New College Swindon.
Knowledge, skills and behaviours as set out in the Customer Service Practitioner Level 2 Apprenticeship Standard.
Training Outcome:Progression to a permanent Parts Advisor roleEmployer Description:Fish Brothers is a multi-franchise car dealer group based in Swindon. We believe in going the extra mile for our customers. With many returning time after time, we know how important quality and good customer service is. With 70 years of experience in the motoring industry, we are recognised as one of Swindon’s renowned car dealer groups.Working Hours :8.30am to 5.30pm Monday to Friday inclusive with an unpaid break for lunch of 1 hour per day.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
You’ll be analysing data, identifying trends, and presenting your findings to senior leadership. You’ll have the opportunity to work cross-functionally, interacting with teams like marketing, finance, and IT, gaining invaluable experience to various aspects of our business.
A day in the life can involve:
Supporting the selection and development of new products, ensuring they align with our brand and customer needs.
Accurately maintaining our product portfolio and supplier agreements.
Collating and analysing sales and performance reports to identify trends and trading patterns.
Communicating findings and proposing data-driven solutions to optimise our product offerings.
Collaborating with the buying and merchandising teams to contribute to department and company sales and profit targets.
We welcome individuals from all backgrounds who have a passion for continuous learning and personal growth. To thrive in this dynamic field, you must possess an analytical mindset, with the ability to interpret data, identify insightful patterns, and leverage these insights to drive informed decision-making. Meticulous attention to detail is essential, as you will be responsible for maintaining accurate inventory records and producing robust sales forecasts. An innate commercial acumen and an interest in consumer behaviour and market trends are also critical, as this role requires aligning buying and merchandising strategies with evolving customer expectations. You should have a genuine interest in the retail industry and a proven track record of translating data into actionable recommendations. Effective communication skills will also be paramount, as you collaborate with cross-functional teams and respond to changing market conditions.
Within this apprenticeship you’ll have the opportunity to learn by doing. Our first-class coaching, tailored development opportunities, and rewarding work will empower you to reach new heights. If you’re a curious learner eager to grow, this is your chance to unlock your full potential and build the future you envision.
You will gain a vast range of useful experiences and skills whilst working towards the Level 4 Apprenticeship standard in Buying and Merchandising. As a working student your focus is to complete your studies in your 20% off the job time by learning and developing your skills, knowledge and behaviours to work towards successful graduation. You will be set goals by your training provider and manager to support your studies.
You will build your skills over a 24-month period, starting in July. These skills will help you develop personally and professionally. Your apprenticeship will be made up of classroom/virtual based training to cover knowledge, on-the-job training at your Amazon base location, online learning as well as mentoring from our experienced team members.
This course emphasises the importance of data analysis, honing your proficiency in utilising data to make informed buying and merchandising decisions. Lastly, the program enhances your skills in visual merchandising, empowering you to create visually appealing content that not only captivates but also drives sales. Through this comprehensive approach, you will be well-prepared to navigate and succeed in the dynamic world of retail.
We value different perspectives and experiences, and we're dedicated to creating an inclusive environment where everyone can thrive. Our employee-led affinity groups including communities for women in tech, LGBTQ+ employees, and underrepresented minorities, foster a culture on inclusion that empowers us to be proud of our differences. These groups provide community, mentorship, and a platform for your voice to be heard. We’re committed to building a workforce that reflects the customers and communities we serve.Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Alongside extensive development of your technical skills, you will also grow your abilities in crucial complementary areas like organisation, prioritisation, data and problem-solving techniques, teamwork, communication, and presentation skills.
Once you have successfully completed you will be able to apply for relevant roles across the business.Employer Description:Amazon offers a range of opportunities to suit candidates with different backgrounds, qualifications and career aspirations. That is why we believe it is the perfect place to learn new skills. We believe that building a culture that is welcoming and inclusive is integral to people doing their best work and is essential to what we can achieve as a company. We take steps to ensure our colleagues have a sense of belonging, value, and opportunity.Working Hours :Monday to Friday, hours to be confirmed.
40 hours a week.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working....Read more...
