Provide 1st line email, phone, and remote support to our client’s base in the UK, Europe, Asia, and the US
Visit customer sites/offices to troubleshoot, configure and implement various IT solutions and services. (UK)
Troubleshoot and fix various IT hardware related issues, including liaising with 3rd vendors through to resolution
Troubleshoot, diagnose, and fixing most Microsoft technologies (Cloud & On Premise) as well as third party applications/systems
Work directly with senior engineers, to resolve complex issues as well as assist in project roll outs
Be willing to work flexible hours to provide support for clients in the UK, Europe, US, and Asia. (On-Call Rota)
Be proactive. You should always look for opportunities to improve what we do, improve customers' IT systems, and find smarter ways to deliver excellent service
Maximise and promote system utilisation by all users, providing relevant training where necessary
Maintain documentation for all systems (hardware and software). To include all applications installed and network topology/diagram
Provide excellent service for all customers and be willing to go the extra mile
Training:
ICT (Information Communications Technician) Level 3 Apprenticeship Standard
Functional Skills in maths and English, if required
You will also receive full training and support from the Just IT Apprenticeship team to increase your skills
Your training will include gaining A Level 3 IT qualifications
Training Outcome:
Upon successful completion of this apprenticeship, further opportunities may be available to you within the company, but the experience and skills gained should prepare you for future progression within the industry
Tech and digital professionals in London earn an average salary of £52,500 per year, so this Apprenticeship could be the start of a very promising and profitable career
Employer Description:We are a London based, plain speaking, friendly managed service provider with years of experience facilitating all aspects of your IT infrastructure. Our expertise in understanding your requirements, designing and scoping solutions, supporting and monitoring them, enables us to meet your business objectives, needs and budgets.Working Hours :Monday to Friday, 9.00am to 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Logical,Team working,Initiative,Excellent written and verbal,Adaptable and flexible,Liaising - external suppliers,Enthusiastic and positive,Troubleshooting and diagnosing....Read more...
Assist in providing first-line support to clients via phone, email, and remote access.
Troubleshoot and resolve basic IT issues related to desktops, servers, networks, and applications.
Escalate complex issues to senior engineers while learning advanced troubleshooting techniques.
Participate in the setup, configuration, and deployment of hardware and software for clients.
Monitor client systems and networks, responding to alerts and performing regular health checks.
Document and update tickets in the service desk system, ensuring accurate tracking of all incidents and resolutions.
Help maintain and manage client backups, security software, and updates.
Learn and develop proficiency with various tools and platforms used by the MSP (e.g., RMM, ticketing systems, etc.).
Assist with project work such as migrations, network installations, and system upgrades.
Provide excellent customer service and maintain strong relationships with clients.
Training:Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.
Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications Technician, with training in how to:
Efficiently operate and control your ICT infrastructure – physical or virtual hardware, software, network services and data storage.
Use infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components.
Prioritise systems support tasks and monitor and maintaining system performance.
Maintain regulatory, legal and professional standards.
Support the information systems needs for your business.
Training Outcome:
Potential for to progress in the company
Employer Description:Probado was formed in West Yorkshire in 2007 by Martin Jones and Gordon Maclean, who both have long standing IT careers. The goal was to create an ICT Services company with a difference. Since then, Probado has established itself as a trusted advisor to charities, local businesses and clients in the legal sector by delivering bespoke services packages.Working Hours :Monday to Friday, 9.00am to 5.00pm, with a 30 minute lunch break.Skills: IT skills,Attention to detail,Customer care skills,Problem solving skills,Logical,Team working....Read more...
As an Electro-Mechanical Degree Apprentice in our Energy, Great Grid Partnership team in Birmingham you will work alongside a team of experts to help deliver nine major onshore electricity transmission upgrades in the UK, known as the Great Grid Upgrade. You will get the opportunity to help provide services across the whole project lifecycle, from early-stage development through to detailed design.Training:
You will attend university to study an Electro-Mechanical Engineering degree apprenticeship and gain a bachelor's qualification, as well as completing your End-Point Assessment
You will also be enrolled onto a bespoke internal development programme to help you to attain the knowledge, skills and behaviours to successfully achieve your apprenticeship, and support your career in engineering
Training Outcome:
You will gain an Electro-Mechanical Engineering degree apprenticeship with a Bachelor's qualification. as well as completing your End-Point Assessment (and your Incorporated Engineer status)
As this is a permanent position, after gaining your degree, WSP will continue to be committed to your learning and development throughout your career with us
You will have the opportunity to continue professional development and work towards gaining Chartered status or equivalent with your chosen institution, as well as the opportunity to pursue your further study and training goals
Employer Description:As one of the world’s leading engineering consultancy firms, at WSP we’re passionate about the big questions, and big answers, naturally. For us that’s all about reaching beyond the expected to do work that’ll make a profound impact felt long into the future. We engineer projects that will help societies grow for lifetimes to come. We’ve been involved in many high-profile projects like The Shard, Crossrail, M1 Smart Motorway and the London Olympic & Paralympic Route Network.Working Hours :Monday to Friday, 37.5 hours per week. Exact working hours are agreed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working....Read more...
Key duties and responsibilities:
1. Assist Payroll with the processing the weekly payroll, which generally includes:
Collation of operative’s timesheets.
Calculating additional pay items (e.g. subsistence, bonus, fares and travel, etc)
Calculate and monitor any sickness pay/paternity pay etc
Assist with formatting relevant spreadsheets, compiling information for Key personnel.
2. Assist with general costing exercises, job costing, preparing, invoices, and statements for small works and project variations.
3. Assist accounts payable and accounts receivable.
4. Provide support and assist in other departmental administration activities as required.
5. Become a key member of the office commercial team.
The successfully candidate shall gain valuable:
Experience of working in a busy office environment.
Experience of working on time sensitive projects.
Improve and develop computer Literacy with experience of using Accountancy software, Microsoft Office, specifically Outlook, Word, Excel & teams.
Learn to create and maintain reporting documents i.e. spread sheets to record, amend and present information.
Gain valuable experience in accountancy and costing practices.
Training:
The succesful apprentice will attend college one day per week to study the AAT Level 3 qualification.
In addition, the apprentice will be allocated with an assessor who will visit them within the workplace once every 6-8 weeks.
Training Outcome:
On completion of this apprenticeship, there is the potential of a permanent position available for the succesful candidate.
Employer Description:We are an electrical contractor that operates on a nationwide basis specialising in the design and build of electrical installations within the retail, commercial, hotel & leisure market sectors.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Administrative skills,Number skills....Read more...
You’ll build and maintain strong relationships with key internal and external stakeholders such as customers and community organisations to support the delivery of initiatives, and work on the production of regular customer performance updates, milestone project impact reports and other reports.
We’ll also expect you to:
Maintain information documents
Good practise guidance
Bid resources
Coordinate SharePoint resources
Website content and social media output
Training:
You will work towards L4 Corportate & Social responsibility
Apprenticeship with MKBK through online sessions
Training Outcome:In addition to learning from the best, you’ll gain an abroad awareness of the Social Value and SHEQ (Safety, Health, Environment, Quality and Sustainability) function and be supported all the way through to Chartership, and as we’ll rotate you around our business unit, you’ll get a full breadth of experience.
You’ll also receive structured development, a combination of technical and behavioural training, professional mentorship and guidance, and great exposure to our senior leaders.
In addition to all this, you’ll also complete a level 4 Higher apprenticeship in Corporate Responsibility & Sustainability Practitioner.
On completion you will be promoted into a permanent role with the Social Value team.Employer Description:The Wates Group, established in 1897, is one of the leading privately-owned construction, residential development, and property services businesses in the UK.
Everything we do is guided by our purpose of working together to inspire better ways of creating the places, communities, & businesses of tomorrow. Now in its fourth generation of family ownership, Wates is committed to the long-term sustainability of the built environment and is working to eliminate carbon from its operations by 2025.Working Hours :Monday - Friday, 9am-5pm.Skills: Organisation skills,Problem solving skills,Presentation skills,Team working,Creative....Read more...
Learning how to produce records and documents including; emails, letters, files, payments, reports and proposals
Gaining an understanding of how the business operates and the interrelationships between departments and activities
Receive training on the use relevant project management principles and tools to scope, plan, monitor and report
Encouraged to make suggestions for improvements to working practices and show an understanding of the implications (e.g. impact on clients or suppliers)
Work in a safe manner and comply with the company’s Health, Safety & Environmental Policy
Other ad hoc duties to support the wider team as and where required
If you can organise, prioritise, meet deadlines, and are able to work under pressure we’d love to hear from you!
Employment is subject to a Baseline Personnel Security Standard (BPSS) check.Training:Business Administration Level 3 Apprenticeship alongside training on internal systems and processes.
Attending Access Training, located on the Team Valley, on a monthly basis. Training Outcome:There are long term career progression opportunities for the right candidate with a highly supportive employer that has a track record of developing and promoting apprentices.Employer Description:Rotary Power is part of the British Engines Group. Rotary Power specialises in the design, development and manufacture of hydraulic pumps and motors. With a history dating back over 45 years’, we understand the exacting and demanding requirements of today’s hydraulic applications. Our years of experience and reputation for quality and innovation have enabled continued company growth.
As a British Engines group company, we operate a training and people development programme that maintains a strong focus on in-house manufacturing, and a commitment to local employment.
Our apprenticeship and graduate schemes also give us the opportunity to develop and nurture talent from a very early stage.Working Hours :Shifts TBC.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Initiative....Read more...
Duties of this role are outlined as follows and training will be provided:
Painting and decorating
Basic plumbing
Putting up fixtures and fittings
Water blasting and general building maintenance
Basic electrics, changing light fittings, blubs, sockets etc
Maintaining and repairing equipment
Maintaining an asset register of plant and equipment
Liaising with 3rd parties on repair costs, annual contracts and project management
Coordinating CCTV repairs and maintenance across the company
Liaising with our IT support company on basic troubleshooting
Able to work at heights of up to 3m (working height)
Training:The qualifications you will be working towards while on your Apprenticeship are:
NVQ level 2 in Property Maintenance, this will be achieved through assessments completed while you are completing work.
Attend ACE Training on Mondays to work towards the Diploma level 2 in Maintenance Operations which will enable you to achieve the End Point Assessment required to complete your Apprenticeship. Each week you will learn and complete tasks to develop the skills you need on site and to sucessfully pass your EPA.
Functional Skills in maths and English, if required.
ACE Training - 15a Station Field Ind Est, Kidlington, Oxford. OX5 1JD.
Training Outcome:
Taylors is a local growing business, and we are proud to be able to provide excellent opportunities for career progression.
Employer Description:We are one of Oxford's largest independent businesses and have been trading since 1991.Working Hours :5 days, this includes 1 day a week in college.
Monday - ACE Training 8.30 to 4.30
Tuesday - Friday, 9.00 to 5.30.
Flexibility required for working hours as some work needs to be completed out of hours weekends.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
As a Project Management (Cost Estimating) Degree Apprentice, you will be part of the Commercial function working closely with all areas of the business to collate and justify costs, create estimates for future work and manage change. You will work across a broad spectrum of tasks from facility business cases, to design studies, to whole boat pricing.By collaborating with other areas of the business to appreciate what they do, why they do it, and the associated costs, you will gain an excellent understanding of the Submarines business and how it operates. You will build your knowledge of the cost of materials, the cost of labour required for building and testing the product, and associated risks and opportunities. You will learn about profit rates and the effects of inflation on a long-term programme.
To perform this role you will receive a 5 year training programme involving placements in different areas of Cost Estimating. This will give you the opportunity to understand all aspects of Cost Estimating, the Submarines business and how Cost Estimating as part of the Commercial function fits into the corporate strategy.Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Approximately 95% of apprentices choose to stay on with us. As a global business there are a world of opportunities – whether you decide to stay in the UK, or explore an overseas role.Employer Description:At BAE Systems, we provide some of the world’s most advanced, technology-led defence, aerospace and security solutions. We employ a skilled workforce of more than 93,000 people in around 40 countries. Working with customers and local partners, we develop, engineer, manufacture, and support products and systems to deliver military capability, protect national security, and keep critical information and infrastructure secure.Working Hours :Shifts to be confirmedSkills: Communication skills,Organisation skills,Team working....Read more...
Duties can include but are not limited to supporting the administration and receptionist teams with patient registration, booking appointments, managing practice email account, chronic condition recalls, processing of information (electronic and hard copy) in a timely manner and in accordance with current policies.
Support staff with the distribution of information, messages and enquiries for the clinical team.
You will also be:
Processing of incoming and outgoing emails for both the Practice email account and personal
Photocopy documentation as required
Booking appointments
Scanning, coding and filing of documents
Managing chronic condition recalls
Queries with regards to patient registration, deduction of record and new patient registration
Input data into the patient’s healthcare records as necessary
Answer incoming phone calls, transferring calls or dealing with the callers request appropriately
Supporting all clinical staff with general administrative tasks as requested
Training:
For this Apprenticeship Standard, learners will have the opportunity to give focus on the knowledge, skills and behaviours of the standard that will allow for good business acumen, decision making and the understanding of tools and techniques in relation to time and project management
The completion of this Apprenticeship Standard will require monthly training visits from a qualified IPS Trainer to help support the Apprentice. This will allow them to develop skills and progress the building of the Apprentice portfolio to prepare the learner for End Point Assessment
Delivery is primarily carried out through remote visits, but the trainer will visit the learner’s workplace quarterly and at the start of training to allow for a good working relationship between all parties for smooth delivery of the Standard. Upon successful completion, the learner will achieve the Level 3 Business Administrator Standard
Training Outcome:
Upon successful completion of the apprenticeship, there is the possibility of a permanent role at the practice
Employer Description:The Amherst Medical Practice has 2 branches, one in Sevenoaks and one in Brasted. We are a training practice with 9 Partners, 3 Associate GPs, Clinical Pharmacists and Nurse PractitionersWorking Hours :Monday - Friday, 8.30am - 5.00pm to include 1 hour unpaid lunchSkills: Communication skills,Team working,Proactive,Interpersonal Skills....Read more...
Join our team as an Apprentice Facilities Manager and embark on a career that offers a unique alternative to university. As an essential part of our organisation, you will play a pivotal role in ensuring that our facilities and assets are optimised for the business's needs. Working closely with industry-leading professionals, including Project Managers, Engineers, and Area Landlord Management you will gain hands-on experience in managing facilities that support critical maritime operations. This is a fantastic opportunity to be part of a major site transformation, where your contributions will directly impact the future of our organisation.
In this role, you will be actively involved in various facets of facilities management, including interfacing with internal & external clients, managing assets, and ensuring compliance with health safety, building and nuclear regulations. You will also be responsible for strategic property asset management, service delivery, and leading facility management systems. Throughout your apprenticeship, you will receive comprehensive training, learning about operational and technical leadership in FM, procurement, contract management, and the principles of effective property management. You will develop skills that enable you to drive innovation, enhance workplace productivity, and contribute to sustainable business growth.
If you are passionate, eager to learn, and ready to take on new challenges, this apprenticeship will provide you with the foundation for a successful career in the fast-paced, ever-evolving world of site, facilities & infrastructure management. Join us and help shape the future of our site and our industry!Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Approximately 95% of apprentices choose to stay on with us. As a global business there are a world of opportunities – whether you decide to stay in the UK, or explore an overseas role.Employer Description:At BAE Systems, we provide some of the world’s most advanced, technology-led defence, aerospace and security solutions. We employ a skilled workforce of more than 93,000 people in around 40 countries. Working with customers and local partners, we develop, engineer, manufacture, and support products and systems to deliver military capability, protect national security, and keep critical information and infrastructure secure.Working Hours :Shifts to be confirmed.Skills: Communication skills,Organisation skills,Team working....Read more...
The Advanced Supply Chain Practitioner Apprenticeship is a two-year scheme and will offer you the opportunity to gain real experience working in the Supply Chain supporting Manufacturing, Maintenance or Procurement. You will gain a broad knowledge of the supply chain and learn the skills to contribute to our continuous improvement culture. Through a combination of ‘off-the-job’ training, reviews and work placements, you will gain exposure to real scenarios that support our business.
Your off-the-job training will include interactive classroom sessions, delivered by prominent Industry professionals, studying topics such as:
Logistics
Procurement
New Products
Capacity Planning
Process Improvement
Planning Manufacture
Along with other effective subjects
What we’re looking for:
Positive attitude
Team player
Good communication skills
Open mind-setWilling to analyse the current methods of working
What we’ll help you develop:
Strong understanding of Supply Chain Principles
Time Management
Complex Problem Solving
Organisational Skills.
Project Management Skills.Typically you will be placed within a supply chain team in Manufacturing, Maintenance or the Procurement function and this will be decided post our Assessment Centre
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Approximately 95% of apprentices choose to stay on with us. As a global business there are a world of opportunities – whether you decide to stay in the UK, or explore an overseas role.Employer Description:At BAE Systems, we provide some of the world’s most advanced, technology-led defence, aerospace and security solutions. We employ a skilled workforce of more than 93,000 people in around 40 countries. Working with customers and local partners, we develop, engineer, manufacture, and support products and systems to deliver military capability, protect national security, and keep critical information and infrastructure secure.Working Hours :Shifts to be confirmed.Skills: Communication skills,Organisation skills,Team working....Read more...
To deliver on all fundraising processes in a timely manner including ‘thanking’ and ‘banking’ and communicating with donors and supporters
This will include processing gifts on our CRM (Spektrix) system and creating and sending supporter communications of varying kinds
Support on reconciling monthly income (i.e. donations made via BACS and cheques)
Working with the Individual Giving team on building strong donor relationships and successful delivery of fundraising campaigns
Assisting in keeping supporter records up to date on our CRM (Spektrix) database, importing data as required, building and developing reports to aid data analysis
Supporting the Trusts and Foundation Managers with the preparation and submission of small Trust and Foundation grant applications (<£10,000) and associated monitoring systems
Support on ensuring compliance with the Charity Commission & Fundraising Regulator rules and regulations
Events Support
Training:Business Administration Level 3 Standard.
Apprentices learn the skills they need on the job with the guidance of a development coach who is an expert from industry. You will finish your apprenticeship with a recognised qualification, valuable industry experience, money, and substantial opportunities for promotion.
Training is a blended learning delivery model: online learning, classroom sessions, work-based training, independent research, workplace projects, one-to-one support and training. Your training will include:
Information Technology
Record Document Production
Stakeholders and Stakeholder Management
Policies
Business Fundamentals
Planning and Organisation
Relevant Regulation
Processes
Effective Project Management
Managing Performance
For a full overview of the business administrator standard please click on the following link: https://creativealliance.org.uk/apprenticeships/business-administrator-level-3/Training Outcome:We’re looking for someone who is keen to learn, is flexible and has a passion for people, connecting and communicating. We hope you would be interested to learn about fundraising and charity management and should enjoy working as part of a team to deliver fundraising goals. In return, we hope the 18-month Development Apprenticeship will provide a springboard into your future career.Employer Description:Birmingham Royal Ballet (BRB) is one of the world's leading touring ballet companies. Our mission is to reach out and move people with great ballet and music. We create and perform work that is visionary, compelling and relevant and which can have a profound social impact. We want to inspire, engage, entertain and educate audiences worldwide and are committed to reaching the widest possible audience regardless of age or social status.Working Hours :Monday to Friday - 09.00 - 17.30, with potential evening and weekend workSkills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Initiative....Read more...
Main Duties to Include:
Alongside the Lead Support Worker, identify and initiate new opportunities and activities for the individual users and alongside team members and other agencies develop individual programmes i.e. Person centred plans (ELPs, PATH, MAP) which are planned and recorded in line with company policy.
To enable the user to participate in all activities by providing appropriate support
Ensure the dignity and respect of service users are maintained while providing personal care and lunchtime support to both male and female service users
To work alongside the Lead Support Worker to ensure the sessions and activities are safe
To ensure the sessions and activities are sensitive to cultural traditions and values
Alongside the Lead Support Worker develop close working relations with all persons involved e.g. Families, Social Workers, and Therapists, so that the needs of the individual are met effectively
To work as a member of a team in the Project and the Organisation
To be responsible, alongside other RGLL staff, for the proper use of equipment/materials and informing the Lead Support Worker or other Staff members of any potential risks and faults
To maintain User and the Organisation's confidentiality at all times
To work alongside the Lead Support Worker to work on the implementation, maintenance and evaluation of each individual Essential Lifestyle Plan and Health Action Plan as relevant
To work in accordance with RGLL’s Equal Opportunities Policy
To work in accordance with RGLL’s Health and Safety Policy
To support the Aims and Objectives of RGLL
When on passenger assistant duties, assist drivers with service users in and out of vehicles
To be responsible for observing service users when on passenger assistant duties
Training:
Level 2 Adult Care Worker Apprenticeship Standard
Apprenticeship learning takes place in the workplace
Functional Skills in maths and English, if required
Training Outcome:
Once qualified, progression is offered to the correct candidate
Employer Description:New Visions is a one of Gateway’s five-day services for adults 18+, we are based at harper square in Shaw, Oldham. New Visions is 4.3 miles from our main Gateway base in Rochdale and is easy to access via road or tram (Map). The Shaw tram stop is only 2 minutes from the day service and can be seen from the outside space of our building. The trams run every 10 minutes, which means it is very handy for accessing outdoor activities and socialising, which is great during the spring and summer months, making the most of the warm weather. Gateway took over management of the New Visions service in May 2017 from the Together Trust. Together trust felt they were unable to manage the service properly and efficiently due to their head office being based in Stockport.Working Hours :Monday - Friday, between 8.00am and 5.00pm. Shifts are to be confirmed.
Please note these shifts could change and involve working weekends on a rota basis.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Non judgemental,Patience....Read more...
Throughout the following tasks accuracy, confidentiality and a professional approach are essential:
Work closely with the Practice Manager to provide general administrative support as required
Provide cover to our reception area as needed including but not limited to greeting clients and visitors in a professional manner, using appropriate greeting, respond to and process telephone calls, receive, record and relay telephone messages accurately and in a timely manner as required. Respond to client’s specific requests for information on services in a positive and professional manner by transferring the client to the appropriate Administrator
Process all deliveries and collections including but not restricted to Royal Mail, DX and local post on a daily basis
Support the property department with scanning, opening files and any other duties as required
Banking of cheques and cash as required
Copy and audio typing as required
Always remain professional
Adhere to all appropriate office administration procedures as detailed within the Office Operations Manual
Ensure confidentiality and security of all practice and client data - ensure GDPR requirements are always upheld
Support document retrieval as required
Provide break cover to the Receptionist each day
Undertake any relevant and specific training as required in support of the achievement of role and wider office objectives including completion of the L3Business Administration Apprenticeship
Use appropriate IT packages to achieve the above
Complete any other reasonable task, project or action as required in support of the overall aims and objectives of the department and wider organisation
Training:Business Administrator Level 3 Apprenticeship Standard:
This apprenticeship will be delivered over 18-months, resulting in:
Level 3 Diploma in Business Administration
Employee Rights and Responsibilities (ERR)
Personal Learning and Thinking Skills (PLTS)
Training Outcome:
Upon successful completion of the apprenticeship, there will be a full-time position available
Beyond that, progression is dependent upon business need, performance and suitability of the apprentice and interest in an ongoing career within the firm
Employer Description:We are a professional, but friendly, customer focused law firm based in Lich Gates, in the heart of Wolverhampton City Centre. We provide specialist legal help and support on divorce and family matters, residential conveyancing and wills and probate.
We take our responsibilities as a local employer very seriously and appreciate the importance of a fair and supportive work environment whilst enabling our team to have fun at work. In return we seek to recruit and retain individuals with a passion for exceptional client services with everyone playing their part in ensuring our client’s needs are met with professionalism, integrity and sensitivity.
Our local community is also very important to us and we enthusiastically support business development initiatives, local charities and organisations and are actively involved in the Law SocietyWorking Hours :Monday - Friday, 8.45am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience,Positive attitude,Willingness to learn....Read more...
Duties and Key Responsibilities:
Office & IT Support:
Maintaining all documentation and oversight of fixed office products to ensure maintained in accordance with required standards
Office layout planning with teams, and management including computers, furniture, fittings, including management of office sets ups and moves when required
Office management, to include soft FM services and service agreements including security and alarm systems
Manage DSE assessment process & equipment requirements where needed
Manage office supplies and catering arrangements for all offices including managing supplier contracts and cost management
Complete minor handyman work when needed i.e. small works
Procure quotes and project manage any improvement works made to offices
Ensure all furniture is kept in reasonable condition
Assist with company credit card management
Management of the print fleet including renewals and supplier management, as well as ordering any ad-hoc machines when required
Maintain an asset list of devices across the group
Reviewing relevant invoices to ensure within budget & carry our supplier checks
Ensure continuous inventory to meet the needs of the business across group
Required systems assistance including Trainline and other 3rd party systems
New hire onboarding and leavers offboarding system access
Administration of Office 365 for Ad-hoc requests
Fleet Management:
Maintain fleet budget and ensuring best value is maintained with a focus on cost efficiencies
Ensuring the fleet is operating in accordance with legislation and regulations
Manage supplier relations & service providers
Manage interface with insurance providers, ensuring claims are managed effectively and losses minimised
Manage vehicle maintenance and service schedules, minimising downtimes. (Driver’s licence needed)
Where necessary collect vehicles from drivers houses and take to service providers
Keeping accurate records of vehicle contracts including but not limited to contracted mileage, funder & PD11
Assist finance department with vehicle info to accurately assign BIK tax to staff
Management of company fuel cards
ESG reporting adhered to as per guidelines
Onboarding drivers and cars to the insurance
Training:
Level 3 Digital Support Technician Apprenticeship qualification
Functional Skills in maths and English, if required
Blended on/off the job training and location to be confirmed
Training Outcome:
Full-time employment is expected once the apprenticeship is complete
Further training opportunities with Higher Level Apprenticeships are also available
Employer Description:Our company has focused on building a team of IT specialists and experienced support technicians to provide effective support, both internally and externally.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Customer care skills,Problem solving skills,Logical,Team working....Read more...
Build a strong understanding of our C# WinForms application by engaging with customers and learning how they use the software.
Log, categorise, and prioritise support incidents, escalating complex technical issues to second-line support or other relevant teams
Provide basic troubleshooting and guide customers in resolving common issues while gathering valuable insights about software performance and user needs
Assist in the maintenance and refinement of features within the existing C# WinForms application, applying the knowledge gained from customer feedback
Collaborate with the development team on bug fixes, performance improvements, and feature enhancements
Contribute to software testing by designing and executing test cases, performing manual testing, and documenting test results
Identify and report software defects, and work with developers to troubleshoot and resolve issues before release
Training:Why choose our Junior Developer Level 3 apprenticeship?
QA’s Junior Developer Level 3 apprenticeship develops digital skills and provide the technical grounding needed to become a well-rounded, entry-level programmer. Junior Developers work as part of a software development team to build simple software components on web, mobile or desktop apps to be used by other members of the team as part of larger software development projects.
QA’s Junior Developer Level 3 apprenticeship programme enables the apprentice to:
Explore a wide range of skills including Python, C#, Java, SQL, HTML, CSS, JavaScript, Git, Microservices and cloud
Interpret simple design requirements for discrete components of a project under supervision
Implement code which other team members have developed to produce required components
Gain the following qualifications upon successful completion of the Junior Developer Level 3 programme:
Software Development Technician Level 3
BCS Certificate in Systems Development Context and Methodologies
BCS Certificate in Programming
Tools and technologies learned: Apprentices will learn to use Python, C#, HTML5, CSS3, JavaScript and Git.Training Outcome:Upon successful completion of this apprenticeship, there may be opportunity for future progression within the company in a more advanced IT role or through a higher-level apprenticeship. Employer Description:iLockerz is a tech manufacturing scale-up that makes electronic smart lockers that are used in businesses across the world to manage IT assets, weapons and other mission critical items.Working Hours :All details will be confirmed upon interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Non judgemental....Read more...
Apprentices will carry out some of the following duties when starting their hair professional apprenticeship:
Shampooing and treatments
Blow drying
Assisting other staff members
Front of house support
General salon duties
Training:Your hair professional qualification will be awarded by VTCT and is a nationally recognised qualification. You will receive the following during your apprenticeship:
Level 2 Apprenticeship Standard in Hairdressing
Functional Skills in maths, English, and IT Skills at Level 1 or 2 (as required)
Francesco Group Business Enterprise Project
All hair apprenticeship training is conducted work-based in a reputable commercial salon, working as part of the salon team, and supported by dedicated training sessions.
Hair Professional Course Content:
Client care and consultation
Team working
Shampooing, conditioning, and treating the hair
Ladies cutting
Hair colouring
Styling the hair
Plus, one of the following optional units:
Perming hair
Relaxing hair
Training Outcome:The right candidate could have a variety of opportunities become available upon completion, such as:
Progression onto the Advanced Creative Hair Professional Apprenticeship
Progression into speciality areas such as barbering or colour expert
Assessors award qualification
Employer Description:BLOW was established in 2009 by two sisters - one with a passion for hair and the other with a mind for business. They embarked on a journey that began in a small upstairs room and has since evolved into a beautiful glass-fronted salon on the High Street of Tewkesbury.
Now they have an amazing team as part of the family-run business. The team is a caring tribe, with an award-winning master colourist at the helm, and a shared passion that is incomparable.Working Hours :Days and hours are to be confirmed by the employer. Total hours per week: 30 minimum.Skills: Customer care skills,Team working,Creative,Initiative,Smart appearance,Passion for hairdressing,Positive and friendly attitude,Dedication....Read more...
Office Administration: Assisting in General office administration including managing emails, photocopying, and other administrative duties
Customer service: Assist with customer inquiries via phone calls and emails in a professional manner
Product Organisation: Preparing products for tradeshows, photo shoots and product launches
Mail Management: Efficiently handle incoming and outgoing mail
Project Assistance: Supporting various projects by coordinating tasks and ensuring deadlines are met
Travel Booking: Assist in the planning and booking of business trips
Internal Communication: Managing emails, letters, and other forms of internal communications
Departmental Support: Provide assistance to various departments with their ongoing tasks
Supply Management: Order and maintain janitorial products, office supplies, and consumables
Meeting Coordination: Set up meeting rooms and arrange refreshments as needed
Financial Tasks: Supporting uploads of team credit card expenses
Any other duties as assigned
Training:Business Administrator L3 Standard.
College attendance will be required one day a month.Training Outcome:Subject to a successful apprenticeship you will be employed by the company and considered for a full time role.Employer Description:Following its conception shortly after the Second World War by Herbert Harold Smith, H.H. Smith & Sons Co. Ltd. was incorporated in 1962.
H.H. Smith & Sons Co. Ltd is a construction company which aims to constantly offer a high quality product, within budget, on time in a safe manner. Our proven track record and consideration for the built environment has enabled us to establish long-term working relationships.
We have been providing a high quality and innovative construction service since 1955. The company has steadily grown and successfully developed into a business that now supplies a comprehensive service to a vast range of customers throughout the United Kingdom.Working Hours :Monday to Friday: 8.00am - 4.00pm or 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Through a series of long-term placements, project-based work and shorter training courses, you’ll learn essential skills in each stage of the software development lifecycle – everything from software architecture and design, code implementation to verification and validation, methods to analyse complex design problems and digital data analysis.
Day to day, you’ll be developing software solutions for all areas of the company, ensuring you become a flexible, agile software developer, able to meet the needs of the Submarines business.Training:Over four years, you’ll learn from the expert teams in our Submarines business working on a combination of embedded, real-time safety critical software, analysis software and digital application development.
As well as receiving on-the-job training, you’ll also study for a Nuclear Software Engineering Degree at the University of Derby. Together, this will give you a solid foundation for an exciting future, which could see you becoming a software specialist or leading large-scale projects in systems and software.Training Outcome:Become a Software Engineering Degree Apprentice and that’s exactly what you could be doing. As we develop new solutions to help our company and customers move towards a lower carbon future, the software that controls our power systems will be even more vital. Join our fast-paced and growing Submarines business and help shape our future as well as your own.Employer Description:At Rolls-Royce, we pioneer cutting-edge technologies to explore the possibilities of cleaner, safer, more competitive power. As a Manufacturing Engineering Degree Apprentice, you’ll get to work alongside world-class engineers as you help us work towards that goal. Our Manufacturing Engineers develop some of the most advanced manufacturing processes in the world. Turning our designs into reality, you’ll learn from engineers, customers, suppliers and operations specialists. Join us and you’ll be shaping the future, surrounded by experts who’ll help to inspire, challenge and support you to be yourself and at your best.Working Hours :Monday to Friday 8am to 4pm.Skills: IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Through a series of long-term placements, project-based work and shorter training courses, you’ll learn essential skills in each stage of the software development lifecycle – everything from software architecture and design, code implementation to verification and validation, methods to analyse complex design problems and digital data analysis.
Day to day, you’ll be developing software solutions for all areas of the company, ensuring you become a flexible, agile software developer, able to meet the needs of the Submarines business.
Training:Over four years, you’ll learn from the expert teams in our Submarines business working on a combination of embedded, real-time safety critical software, analysis software and digital application development.
As well as receiving on-the-job training, you’ll also study for a Nuclear Software Engineering Degree at the University of Derby. Together, this will give you a solid foundation for an exciting future, which could see you becoming a software specialist or leading large-scale projects in systems and software.Training Outcome:Become a Software Engineering Degree Apprentice and that’s exactly what you could be doing. As we develop new solutions to help our company and customers move towards a lower carbon future, the software that controls our power systems will be even more vital. Join our fast-paced and growing Submarines business and help shape our future as well as your own.Employer Description:At Rolls-Royce, we pioneer cutting-edge technologies to explore the possibilities of cleaner, safer, more competitive power. As a Manufacturing Engineering Degree Apprentice, you’ll get to work alongside world-class engineers as you help us work towards that goal. Our Manufacturing Engineers develop some of the most advanced manufacturing processes in the world. Turning our designs into reality, you’ll learn from engineers, customers, suppliers and operations specialists. Join us and you’ll be shaping the future, surrounded by experts who’ll help to inspire, challenge and support you to be yourself and at your best.Working Hours :Monday to Friday, between 8:00am-4:00pm.Skills: IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Pace is a HR Consultancy start up providing companies with Peace of Mind HR support that is dedicated, personable, and tailored to the organisations we work with. We partner with clients to provide them with the HR department they need when they need.The role will include various HR and administration duties with the aim to develop and have more responsibility during your apprenticeship.The role, after training, will include the following areas:
Providing HR admin support for our client base
Supporting HR BP's with their client portfolio
Exposure to the entire employee life cycle, from onboarding through to change management and tricky terminations
Shadowing complex ER issues
Supporting internal Pace project work and admin
Handling client queries and escalating where appropriate
Staying up to date with employment law, changes in the market and thought leadership on our blog posts
Ensuring that the policies of the company are observed, and that good practice is encouraged, particularly in the areas of Health & Safety, Equal Opportunities and confidentiality
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by the organisation which is relevant to your post within the company to meet the overall business objectives.Training:As a Level 3 HR Support apprentice, you will complete the following qualifications as part of your apprenticeship:
Level 3 HR Support apprenticeship standard
You will also develop the skills, knowledge and behaviours required to work within an office environment
This apprenticeship is delivered on-line in the workplace and 6 hours a week of your working time will be dedicated towards training and learning new skills
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times
Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions
All evidence will be logged to your electronic portfolio
Training Outcome:Development and progression; your remit will grow as fast as you do, and we want to encourage professional qualifications where there is the appetite for continued learning.Employer Description:A HR Consultancy founded by experienced HR professionals, who have a passion for supporting businesses gain the HR department that their organisation wants and needs at any moment in time. As a Company we want to give all our clients the Peace of Mind that they don’t have to be qualified HR professionals to have a solid HR function that is aligned to their business. Our clients have an outsourced partnership that fits their culture and supports their team. We have a growing team of experienced consultants who hold expertise in all areas of HR.Working Hours :Flexible start and finish times - office based - to be discussed at interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
The role of a Higher Business Support Apprentice within BAE Systems Maritime Services, Products, based at our Broad oak site, offers an exciting opportunity for you to gain experience in a variety of different functions. Working with our highly skilled and dedicated employees, including fellow apprentices, you will undertake placements in business functions such as; Supply Chain, Human Resources and Project Control. During the placements you will be carrying out a role that will suit the functions needs and gain experience and understanding of how each of them delivery business objectives. We aim to equip you with a comprehensive set of transferable knowledge, skills and behaviours by engaging with the organisation and its process.
As you learn about BAE’s operations you will encounter real-world challenges and work alongside the business to address them.
Additionally you will gain insights into BAE Systems operational framework and or intricate stakeholder relationships.
Specific activities could include:
The Business Support Apprenticeship is typically 24 months (two years), placements are approximately six months long and aims to provide a highly transferable set of knowledge, skills and behaviours, which can be gained working within the organisation and its processes
You will gain understanding in the way BAE Systems operates and our complex stakeholder relationships, which you will be required to interact with on a day-to-day basis.
Through training and work placements, in a variety of different functions, you will gain exposure to real challenges that support our business, gaining a firm grounding in operations and processes.
The role is one ideally suited to enthusiastic individuals who have a thirst for knowledge, a desire to learn, enjoy working in a team, can work on their own initiative and have excellent communication skills. This is a great opportunity for someone to gain new experiences, looking to expand their skill set and build confidence. It is an excellent starting point for your career at BAE Systems. In each placement you will get a flavour for the functions you experience, which is great opportunity for you to consider future career paths
The Business Support Apprenticeship is well suited to those of all ages, whether you are a school leaver or looking for a career change, the scheme is a great stepping stone into the world of business
Training:Operations Manager Level 5 Apprenticeship Standard:
An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studying
Training Outcome:
Approximately 95% of apprentices choose to stay on with us. As a global business there are a world of opportunities - whether you decide to stay in the UK, or explore an overseas role
Employer Description:At BAE Systems, we provide some of the world’s most advanced, technology-led defence, aerospace and security solutions. We employ a skilled workforce of more than 93,000 people in around 40 countries. Working with customers and local partners, we develop, engineer, manufacture, and support products and systems to deliver military capability, protect national security, and keep critical information and infrastructure secure.Working Hours :Shifts to be confirmedSkills: Communication skills,Organisation skills,Team working....Read more...
Years 1 and 2:
During your first year you will spend time at college completing a Level 2 Diploma in Advanced Manufacturing Engineering, the foundation qualification of your apprenticeship.
Upon completion, you will return to Leonardo to start your rotational placements within some of the following departments:
Electronics Engineering, Systems Engineering, Mechanical Engineering, Operations and other engineering support functions.
During your second year you will attend college on a day release basis to complete a Level 3 Diploma in Advanced Manufacturing Engineering, the knowledge qualification of your apprenticeship and continue with your rotational placements.
Years 3 and 4:
In your 3rd year you will continue to rotate around different departments, gaining further knowledge of the company and developing your engineering skills. Your 3rd year will also see you through the workplace portfolio phase of your level 3 Diploma in Advanced Manufacturing Engineering, the competence qualification of your apprenticeship. For your final year you will specialise in your chosen area, based on your experience throughout your rotational placements you will also complete the End Point Assessment for your apprenticeship in Engineering Technical Support (Apprenticeship Standard Ref: ST0457).
During your apprenticeship, you will:
Grow your knowledge of an engineering business and what the role of a technician is by being part of an integrated Project Team
Develop practical skills in engineering and understanding key processes and technologies
Support early careers activities - our apprentices have the opportunity to work as STEM ambassadors in schools, colleges and universities
Training:Based at Bedford College, this four-year apprenticeship provides a wealth of hands-on learning and development opportunities including a BTEC Level 2 & 3 Diploma in Advanced Manufacturing Engineering along with a Level 3 Diploma in Advanced Manufacturing Engineering - Technical Support Technician.
Working with world-leading specialists, you will increase your technical skills and capability and develop your academic and practical understanding of the engineering design lifecycle by deploying the methods of designing electrical and mechanical systems.
You will undertake a series of three-month placements - covering Mechanical, Electronic, Systems, Software and Quality Engineer - that will train you in the design and development of industry-leading radar and laser systems. Other placements will be laboratory-based, testing and developing cutting-edge PCB assemblies.Training Outcome:This is a great opportunity to bring your talents and form an integral part of Leonardo’s future. We can help you develop your skills and offer great opportunities to develop and grow, so why not join us.Employer Description:Leonardo is an international leader in electronic and information technologies for defence systems, aerospace, data, infrastructures, land security and protection, and sustainable ’smart’ solutions. We are a continually expanding company, offering exciting opportunities to talented individuals who want to work at the forefront of technology.Working Hours :Monday- Friday, 37 hours per week with some time in college. Exact shifts to be confirmed.Skills: Communication skills,Attention to detail....Read more...
Accurately update and maintain Freshdesk (our helpdesk portal) with professional service enquiry (PSE) updates, on a daily/regular basis, in readiness for the weekly Team review
Creation, commercial validation and prompt processing of customer quotations and proposals in Sage X3, including PSE quotations, licence quotations, bespoke software requirements (BSR) and technical consultancy requirements (TCR) proposals
Utilise Zoho CRM for opportunity management by tracking open customers quotations and proposals and proactively communicating with customers for progress updates
Accurately maintain sales progress updates in Sage X3 (our ERP platform) to ensure full transparency across the business on project timescales and upcoming work to be scheduled
Communicate with Sage and partners on quotations required by customers and follow-up, updating both internally and externally
Support in the preparation for customers meetings, including compilation of information from Freshdesk on Support tickets, PSE and financial updates, and renewals
Attend internal and external meetings as the minute taker, ensuring minutes are accurately recorded, produced and communicated to the appropriate stakeholders promptly, and assisting the team with any follow-up actions
Assistance with diary management, liaising with customers, partners and colleagues to create scheduled appointments with no clashes
Update and maintain customer spreadsheets i.e. the Customer Meetings and the Customer Product Portfolios in readiness for performance targets and revenue opportunities analysis
Promote new Mysoft products and solutions to customers, ensuring they are sent relevant datasheets and updates on the latest features and functionality
Provide monthly sales results to the sales team, analysing how the team have performed against the overall target month on month, by quarter and annually
Assistance with maintaining customer information in M drive, CRM and Sage X3 to include elements such as licence volumes, patching level, contracts, annual pricing changes, partner solutions, etc.
Training:Training will be provided via the Level 3 Technical Sales Apprenticeship with Apprentify, one of the top-rated training agencies delivering digital and technical apprenticeship programmes from start to finish. You’ll be set up for success with a blended learning approach including virtual classroom days, personalised coaching sessions, self-lead e-learning and activities to practice what you’ve learnt. At Mysoft we care about our employees as much as we do our customers, and you’ll receive full support from the team.Training Outcome:This is a development role and intended to progress into either account management or direct sales, depending on the individual. Employer Description:Here at Mysoft, we’re on a mission to enable our customers to unlock their business potential via Sage X3 Enterprise Resource Planning software. We are the longest standing Sage X3 partner in the UK with over 375 years of combined expertise in the sale, implementation, development and support of Sage X3. Helping our customers grow and evolve their business, arming them with the tools and skills to perform at their best is at the heart of what we do!Working Hours :Monday to Friday 9.00am to 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Initiative....Read more...
As a Digital Technology and Solutions Degree Apprentice you will experience, learn and develop key skills to help you manage complex projects across the Submarines business whilst also being involved in an exciting period of change and development in the Technology Enablement Function.
Our Technology Enablement strategic priorities are:
Digital - Refreshing & rationalising our tools in office and operations
Data - Leveraging insights with a clear approach, methodology and capability
Cyber - Driving out complexity, cost and reducing our attack surface
People - Enable our people to utilise advancements & empower them to succeed in the 'digital future'
The DT&S Degree Apprenticeship offers a unique opportunity to specialise in one of 5 key areas:
Software Engineer - analyse, design, code, build, test and implement software and support
IT Consultant - bridging the gap between users and technology - driving forward future change
Business Analyst - bridging the gap between technology and business - defining business requirements
Cyber Security Analyst - define, implement and maintain security products and systems
Data Analyst - collect, organise and study data to provide new business insights
All of these roles are at the forefront of driving new technology and ideas through the business unit. We will support you in identifying what areas of Technology Enablement interest you and which skillsets you have a particular talent for, allowing you to identify what to specialise in from the above list. Over the duration of the scheme you will gain exposure to different areas of the business unit, working on a variety of projects through various placements across different platforms and at different stages of the project lifecycle.
In these work based placements there will be a strong emphasis on the key knowledge, skills and behaviours set out by the academic standard as well as our own business standards and competencies. These will be incorporated into placement objectives that will be reviewed continuously throughout the scheme with support from a Placement Manager, the Technology Enablement Function and our Early Careers team.Training:Digital and Technology Solutions Professional Level 6 Apprenticeship Standard:
An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studying
Training Outcome:
Approximately 95% of apprentices choose to stay on with us. As a global business there are a world of opportunities – whether you decide to stay in the UK, or explore an overseas role
Employer Description:At BAE Systems, we provide some of the world’s most advanced, technology-led defence, aerospace and security solutions. We employ a skilled workforce of more than 93,000 people in around 40 countries. Working with customers and local partners, we develop, engineer, manufacture, and support products and systems to deliver military capability, protect national security, and keep critical information and infrastructure secure.Working Hours :Shifts to be confirmedSkills: Communication skills,Organisation skills,Team working....Read more...
