Respond to all assigned customer tickets within SLA, make and receive calls to customers, update the necessary internal CRM/ticket system and supplier systems where necessary
Keep customers informed on progress of tickets
Escalate business critical issues
Contact suppliers where necessary to escalate issues, and update internal system with supplier responses
Where necessary, order/provision/configure new services for customers
Ensure all IT support customers are fully always monitored
Arrange and take ownership of customer projects where appropriate
Maintain a good understanding at all times of SolCo’s product set, and take ownership of improving knowledge
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:
90% of QA Apprentices secure full-time employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks
Employer Description:Solution Consultants ICT Limited are a growing IT managed service provider (MSP) who support over 300 clients with their IT & Telecoms services, along with providing guidance, consultancy and IT project support.Working Hours :Days and shifts to be confirmed.Skills: IT skills,Attention to detail,Organisation skills,Time management....Read more...
Manage service tickets, ensuring resolution within SLA
Provide technical support for troubleshooting IT-related issues
Assist in implementing IT projects as part of the PMO team
Conduct cyber security awareness campaigns and phishing tests
Maintain IT asset records and ensure data compliance
Collaborate with the tech team to enhance IT policies
Participate in training sessions to develop IT skills
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:The apprenticeship is anticipated to last 2 years, with apprentices rotating roles after the first year to balance IT Service and Project experience. Successful candidates will be mentored by senior team members, with the potential for long-term career advancement.Employer Description:Helping Hands is a leading private care provider committed to delivering outstanding care services. Our dedication to innovation and excellence ensures continuous improvement in our operations. We are looking for two motivated IT Apprentices to join our dynamic team and support various technology needs across the organization.Working Hours :All details will be confirmed at interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Non judgemental....Read more...
The apprentice will provide full administrative support and be involved in the delivery of the following activities:
Site Management
Inductions
Toolbox talks
Contractor management
Health and safety management on site
Reviewing risk assessment method statements
Conducting and producing risk assessment method statements
Reviews and inspection
Setting out
Design Management
Document management
Drawing and Design reviews
Design Team meetings
Co Ordination of Contractors design package
Quantity Surveying
Sub Contract Variations
Measurement
Notices
Sub Contract Comparisons
Package Scoping
Cost Reporting
Project Management
Programming (producing short term programmes and understanding the contract programme)
Reporting against programmes
Progress reporting
Pre Contract
Neighbour Engagement
Logistics Plans
Training:
Quantity Surveying Technician level 4 apprenticeship standard
Training Outcome:
Upon completion of the apprenticeship there may be a permanent role available as a junior quantity surveyor
Employer Description:Training & Apprenticeships in Construction Ltd (TrAC) is a DfE approved Flexi Job Apprenticeship Agency who will employ you for the duration of the apprenticeship and pay your salary. You should be aware that you will be placed with a host employer but you will not be employed by them. Your placement may change during the course of your apprenticeship but TrAC will employ you throughout, as well as continuing to support you into employment or further learning at the end of your apprenticeship.Working Hours :Monday - Friday, shifts to be confirmed.Skills: Communication skills,IT skills,Administrative skills,Team working,spreadsheets....Read more...
The Apprentice CAD Designer will be responsible for:
the design of project jobs relating to the company’s flexible insulation systems, using a range of CAD software systems in line with the company production schedule, as well as ensuring preparation of job parts for manufacturing including efficiencies and material utilisation
This role requires a motivated, switched on and reliable individual who can adjust to various tasks within the business
Design jobs in accordance with production schedule
Producing manufacturing and client design drawings
Preparation of jobs for manufacturing
Planning jobs for best use of materials ensuring efficiency and material utilisation
Transferring of jobs to the manufacturing facility
Managing of manufacturing paperwork and production of job packs
In most cases, the design work is based getting information and sizes from technical drawings and surveys, then inputting them into our design system which use scripts to produce drawings relating to manufacturing solution.Training:
Engineering and Manufacturing Support TechnicianLevel 3 Apprenticeship Standard
Level 3 Diploma in Engineering and Manufacturing Support Technologie
Training Outcome:
Full time position upon completion of apprenticeship
Employer Description:Insulcon Technical offer innovative passive fire protection and technical insulation solutions providing extensive savings in both materials and manpower.
From our headquarters in the UK, Insulcon Technical operates on a global scale, delivering hundreds of projects every year, we have a proven track record with the worlds leading energy sector companies providing extensive savings in labour and against budgets.Working Hours :Monday - Thursday, 07:30 - 16:40, Friday, 07:30 - 15:30Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Team working,Creative,Initiative....Read more...
You'll work in a hugely collaborative environment alongside engineers, project managers, customers, and suppliers to ensure that DE&S continues to deliver the very best equipment to the front line. Year 1 - Full-time attendance at the training provider to learn core engineering skills and start your BEng Degree in Electromechanical Engineering. This degree is a blend of mechanical and electrical/electronics engineering. While you’ll still complete some pure mechanical modules, our 2025 intake will have a bias towards electronics
Years 2 & 3 - Practical and vocational training, continuation of the BEng
Years 4 & 5 - For your final two years, whilst working towards the completion of your BEng, you can expect to focus more closely on a particular area of the business e.g., land equipment, aerospace, maritime, weapons, communication systems etc.
Training:10 months based at college practical learning, then on-the-job and day release from then onwards at Abbey Wood.Training Outcome:Successful completion of the scheme can lead to a position within DE&S.Employer Description:At Defence Equipment & Support (DE&S), we're here to provide for the Armed Forces, as they serve our country all over the world. We support those on the front line by providing cutting-edge equipment and technology for land, sea, air and space. We deliver the kit the UK military needs to maintain advantage and stay protected, as they protect life at home and overseas.Working Hours :Monday- Friday Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
As an apprentice, you'll support the Paid Advertising team with campaign creation, monitoring, analysis, and optimisation while learning essential skills to grow a successful career in digital marketing.
Key Responsibilities:
Assist in the setup, execution, and optimisation of paid advertising campaigns on platforms such as Google Ads, Bing, Amazon, Meta, LinkedIn, and TikTok
Conduct keyword research, audience targeting, and competitor analysis to support campaign strategies
Help monitor, analyse, and report on campaign performance, including metrics like click-through rate (CTR), cost per click (CPC), and return on ad spend (ROAS)
Support the creation of ad copy, visuals, and landing page suggestions to maximise campaign effectiveness
Provide input and fresh ideas for ongoing campaign testing and scaling initiatives
Keep up-to-date with the latest industry trends and best practices in digital marketing
Collaborate with the broader marketing team to align campaigns with overall marketing and business goals
Communicating with clients via email and providing clients clear and precise updates via reporting
Create paid advertising campaigns across various platforms
Training:
Level 3 Multi-Channel Marketer at Stockton Riverside College
Functional skills Maths & English, if required
Training Outcome:Potential for full-time employment upon successful completion of the apprenticeship.Employer Description:Colewood is a fast growing digital marketing agency specialising in creating impactful advertising campaigns across various platforms. We focus on driving growth, engagement, and measurable results for our clients by leveraging data driven strategies and cutting edge techniques. As a team, we're passionate about innovation, creativity, and delivering excellence in every project.Working Hours :Monday to Friday, shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Team working,Creative,Willing to learn,Confident,Enthusiastic,Passionate about marketing,Microsoft Office knowledge,Able to work independently,Proactive....Read more...
Working within the Digital Development team, you will
learn to develop, test, maintain and support applications
You’ll gain experience in creating functional and user-friendly interfaces, establishing connections between code and data sources, debugging code through supervised unit testing and analysis and providing support and issues resolution to end users
With support, you will work on user interface development, script building, and following deployment procedures in line with operational standards
you’ll apply problem-solving techniques, breaking down issues into manageable tasks and consulting team members as needed, while also contributing to the creation of software documentation to communicate solutions effectively
Additionally, you’ll be responsible for adhering to testing frameworks, creating acceptance criteria, and implementing test plans to ensure software functionality is successfully rolled out to users
The role will involve supporting on internal business applications, in order to maximise the efficiency of the business. You will be interacting with internal or external clients. Internally, the role will involve working with many people within our organisation, at different levels all the way through the organisation. Training:
To be agreed
Training Outcome:
Once you have completed the apprenticeship you will have gained a Chartered Surveyor degree and can go on to work as a Quantity Surveyor.
Employer Description:Tetra Tech is a leading provider of consulting and engineering services with 27,000 associates working across the full project life cycle worldwide. Our operations in the UK and Europe include more than 2,000 employees who are Leading with Science® to solve our clients’ most complex problems.Working Hours :Your working week will be 37.5 hours per week, Monday to Friday.
7.5 hours per day. No shifts or weekends.
Start and finish times can be agreed with your line manager as we offer flexible working.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working,Initiative....Read more...
To act as an interface between the delivery teams and the UK businesses, functions and process owners
Data Collection & Analysis: Assist in gathering, documenting, and analysing business requirements from stakeholders
Process Mapping: Help create process maps to understand current workflows and suggest areas for improvement
Support Stakeholder Engagement: Work with stakeholders across the business to identify needs, pain points, and business challenges
Documentation: Assist in creating and maintaining clear, concise, and structured business documentation, including requirements, business use cases and knowledge base articles
Testing & Quality Assurance: Support in defining test cases, validating changes, and ensuring solutions meet business needs
Project Coordination: Support tracking deliverables, timelines, and communicating progress with stakeholders
Research: Conduct market and business research to assist in decision-making processes
Training:
This is an 18-month programme aligned to the Level 4 Business Analyst Apprenticeship standard. Delivered in partnership with our specialist provider partner Digital Native, this programme will be delivered via a blended model - including live virtual sessions, online learning and a quarterly face-to-face Hackathon. The programme will conclude with an End Point Assessment, followed by roll-off into your permanent role within the Thales UK business.
Training Outcome:Be a permanent member of the team within the Thales business.Employer Description:Together, we create the ingenious technological systems and innovations that impact and improve people's lives every single day. Even if you haven't heard the name Thales before, you've definitely benefited from our inventiveness. We reinvest 20% of our sales in Research & Development in the UK. Together we supply invention across 4 core areas: Aerospace, Space, Defence and Security, Digital Identity and Security.Working Hours :Flexible working, Monday – Friday, 37 hours a week (8 hours Monday – Thursday, 5 hours Friday)Skills: Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
To act as an interface between the delivery teams and the UK businesses, functions and process owners
Data Collection & Analysis: Assist in gathering, documenting, and analysing business requirements from stakeholders
Process Mapping: Help create process maps to understand current workflows and suggest areas for improvement
Support Stakeholder Engagement: Work with stakeholders across the business to identify needs, pain points, and business challenges
Documentation: Assist in creating and maintaining clear, concise, and structured business documentation, including requirements, business use cases and knowledge base articles
Testing & Quality Assurance: Support in defining test cases, validating changes, and ensuring solutions meet business needs
Project Coordination: Support tracking deliverables, timelines, and communicating progress with stakeholders
Research: Conduct market and business research to assist in decision-making processes
Training:
This is an 18-month programme aligned to the Level 4 Business Analyst Apprenticeship standard. Delivered in partnership with our specialist provider partner Digital Native, this programme will be delivered via a blended model - including live virtual sessions, online learning and a quarterly face-to-face Hackathon.
The programme will conclude with an End Point Assessment, followed by roll-off into your permanent role within the Thales UK business.
Training Outcome:
Be a permanent member of the team within the Thales business.
Employer Description:Together, we create the ingenious technological systems and innovations that impact and improve people's lives every single day. Even if you haven't heard the name Thales before, you've definitely benefited from our inventiveness. We reinvest 20% of our sales in Research & Development in the UK. Together we supply invention across 4 core areas: Aerospace, Space, Defence and Security, Digital Identity and Security.Working Hours :Flexible working. Monday - Friday, 37 hours a week (8 hours Monday - Thursday, 5 hours Friday). Shifts to be confirmed.Skills: Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Maintain a documentation library for the customers applications and bespoke infrastructure for use by the service desk teams
Make and take phone calls to provide customer service
Build positive relationships with customers
Attend one-to-ones to provide clear feedback to allow personal development
Assisting in project implementation, delivery, and overflow
Auditing clients for gap analysis, sales opportunities and last best known good standardisation
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:Zenzero is growing rapidly, expanding into new areas & having recently acquired LMS group. Our philosophy is to promote from within to provide the right individuals with the opportunity to grow with the Company.Employer Description:Zenzero provide believe successful businesses that are underpinned by quality IT infrastructure. We use proven technologies to design IT solutions tailored to meet the needs of our individual clients and support their organisations in the bid to operate as efficiently as possible. We help them to achieve maximum value for money by making the most of their financial and human resources through smart investment in technology.Working Hours :All details will be confirmed at interviewSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Non judgemental....Read more...
We have 1 position available, in either Merseyside, Liverpool or Congleton, Cheshire.
Main responsibilities:
Monitor Security Alerts: Assist in monitoring security alerts and responding to potential threats, working with the infrastructure Team and Plus Dane partners
Incident Response: Participate in incident response activities, including identifying, analysing, and mitigating security incidents, working with the infrastructure Team and Plus Dane partners
Vulnerability Assessment: Conduct vulnerability assessments and assist in the implementation of remediation measures, working with the infrastructure Team and Plus Dane partners
Security Tools Management: Learn to use and manage various security tools and technologies
Support: Provide first line support on incidents and service requests over the telephone email, teams, in person and self-service portal and communicate updates on progress until resolution as needed by the business
Documentation: Maintain accurate and detailed documentation of security incidents, procedures, and policies
Administration: Complete general administrative tasks within the team such as managing inboxes, managing purchase orders and other administrative tasks within the service area
Training and Awareness: Participate in security awareness training and contribute to educating staff on security best practices. Collaborating with our in-house trainer
Training:Why choose our Cyber Defender & Responder Level 4 apprenticeship?
The Cyber Defender & Responder apprentice will use investigation techniques and analytics skills to defend against and respond to cyber incidents within the network environment.
QA's exclusive partnership with Circadence Corporation, the pioneer of the hands-on gamified learning platform Project Ares®, allows us to uniquely incorporate hands-on scenario training into our cyber security apprenticeships.
The Project Ares platform offers a totally immersive experience, using automated features to support skills adoption with an in-game advisor, Athena, who advises our players through scenario-based challenges. The platform scenarios replicate the unpredictability and escalating levels of complexity that cyberattacks can present. It drives high levels of engagement through leaderboards and badges, elements used widely in the gaming world.
QA’s Cyber Defender & Responder Level 4 apprenticeship programme enables the apprentice to:
Develop problem-solving and critical thinking skills in a safe, but realistic environment
Apply all of the acquired skills throughout the programme, with added scoring of players and opponent actions with replay for object assessment
Take part in hands-on training and active-learning models that increase retention rates by 75% so that cyber apprentices can prepare for real-world challenges
Training Outcome:90% of QA Apprentices secure permanent employment after finishing their apprenticeship.
Towards the end of your apprenticeship, you will be supported to apply and interview for full-time positions.
Benefits:
The annual leave year operates between 1st April and 31st March
Annual leave entitlement for full time employees is 35 days (245 hours) plus eight days (56 hours) bank holidays (Just to note, three of these days are used for our Christmas shutdown)
When you join, you'll be enrolled in Medicash, a health cash plan offering savings on dental care, optical care, prescriptions, specialist consultations, physiotherapy and even reiki!
We have a company pension scheme where we contribute 8% and our colleagues can contribute anything from 3% upwards.
Cycle-to-Work Scheme
Employer Description:Plus Dane Housing has a strong history of development, building a range of general needs, sheltered and extra care homes which have helped meet local need. We have also grown into an organisation with a track record in shared ownership, helping our customers to get on the property ladder in ways they may not otherwise be able to. However, our roots firmly remain in social housing. Supporting customers to access homes in our core neighbourhoods at an affordable price. We own over 13,500 homes across Cheshire and Merseyside, providing a home to over 30,000 customers. Alongside these homes, we also offer much needed support, advice and services to help customers live comfortably in their homes or to enrich their lives. Fulfilling our social purpose is something that has remained firm throughout our history. Plus Dane Housing is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff and volunteers to share this commitment. We welcome apprenticeship applications from all ages, if you have just left education, returning from a career break, or looking for a new direction we would love to hear from you. We reserve the right to close the advert prior to the listed closing date if sufficient quality applications have been received.Working Hours :Monday to Friday, working hours TBCSkills: Communication skills,IT skills,Attention to detail,Problem solving skills,Analytical skills,Team working,Non judgemental....Read more...
Travel to client sites in the UK to troubleshoot, configure, and implement various IT solutions and services.
Diagnose and resolve hardware issues, liaising with third-party vendors to ensure solutions.
Troubleshoot, diagnose, and fix Microsoft technologies (both cloud and on-premises) as well as third-party applications and systems.
Work closely with senior engineers to resolve complex issues and assist with project rollouts.
Be flexible with working hours to support clients across different time zones, including participation in an on-call rota.
Take a proactive approach to improving services and systems, identifying ways to deliver outstanding client support.
Support clients in maximizing system use by providing relevant training as needed.
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Employer Description:My client is London based, plain speaking, friendly managed service provider with years of experience facilitating all aspects of IT infrastructure.
My client expertise in understanding your requirements, designing and scoping solutions, supporting and monitoring them, enables us to meet your business objectives, needs and budgets.Working Hours :Days and shifts to be confirmed.Skills: Communication skills,Attention to detail,Customer care skills....Read more...
Our Management Consultant Apprentices will have the opportunity to gain great skills and responsibilities from the very beginning within the Business Transformation Team. Our Apprentices will support our Business Transformation team members in our cross-industry projects and programmes. There are no set day-to-day responsibilities due to the flexible nature of responding to our client’s needs, however, our apprentices will have the opportunity to learn by:
Support senior team members to deliver high-quality deliverables and outputs to help address our client’s challenges.
Support and facilitate our client engagements, developing key communication skills
Playing a key role in developing reports and providing key recommendations to advisors on our client’s challenges
Assisting our project and commission leaders to ensure projects are successfully delivered
Helping the Business Transformation team innovate and grow our solutions and services to provide excellent client experiences
Support the growth of our services communities
Identifying opportunities to learn, grow and develop using our internal communities, team members and training materials
Training:On this apprenticeship you will complete the Level 4 Improvement Practitioner standard through our agreed training provider, Hawk Training. This will be delivered on a day release basis. Training Outcome:On completion of the Level 4, there is progression onto a Level 6 Chartered Manager Apprenticeship.
Following the apprenticeship, the apprentice can either develop further in their specialism or explore other routes and opportunities across our business. Employer Description:Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.
We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world’s most complex challenges and deliver more impact together.Working Hours :Monday to Friday between 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative....Read more...
Join our exciting 3.5-year Higher Level Engineering Apprenticeship programme, where you'll specialise in one of three distinct trades: Mechanical, Electrical, or Naval Architecture.
No matter the trade route you take, you'll be gathering, analysing and interpreting information and data to make impactful decisions and solve real-world problems.
You’ll be responsible for creating or updating technical documentation, reports, or specifications that include information on quality, reliability, production schedules, costing, and more. This could include setting out how a product must be designed, manufactured, tested, modified, maintained, stored, transported, commissioned, or decommissioned.
Along the way, you’ll gain skills that will set you up for the future which may include:
Data analysis and interpretation – Extracting, analysing, and interpreting engineering and manufacturing data to draw accurate conclusions and make informed decisions. Project Management - Utilising project management tools for effective decision-making and risk assessment.Problem-solving - Applying problem-solving techniques such as Root Cause Analysis (RCA) Process Failure Modes Effects Analysis (PFMEA) and more, to identify root causes and enhance quality.Lean tools and techniques - Utilising lean tools and techniques such as Six Sigma and 8 Wastes to drive efficiency and minimise waste.Computer-based software system/packages – Utilising Computer Aided Design (CAD), Data Analytics, and Databases.Documentation control - Ensuring compliance with quality standards through proper documentation and processes. Financial planning – Undertaking financial planning, recording, and review processes and documentation such as departmental budgets, estimating, cost control and cost forecasting. Communication and stakeholder management - Communicating findings through various media, including presentations and reports.
Throughout the apprenticeship, you'll have the chance to work at various locations on our site, gaining valuable insights into all our operations.
It's a dynamic work environment, where every day brings new opportunities. From conducting external supplier inspections to driving efficiencies on our production shop floor, or even overseeing internal and external audits – your day will be filled with meaningful contributions.
Training:In the first year, you'll spend your time at college, followed by one day per week in the second and third years, with the remaining four days onsite. The fourth year will be dedicated to onsite training.
During your apprenticeship, you'll have the opportunity to earn a HNC in Engineering. After successfully completing the apprenticeship End Point Assessment, you'll receive a nationally recognised certificate as a Level 4 Engineering Maintenance Technician.Training Outcome:
It’s hard to beat the variety of fantastic opportunities and business experiences you’ll receive. You can expect real world encounters and exposure to exciting projects that will really help you navigate where you want to take your career.
Plus, when you join us, you’ll be automatically enrolled onto our Apprentice Development Programme. Through a series of digital and face to face sessions, presented by wellbeing and performance experts and our external partners, we will equip you with the knowledge and tools you need to thrive and perform at your very best on your programme and beyond.Employer Description:Babcock is an international defence, aerospace and security company operating in our focus countries of the UK, Australasia, Canada, France and South Africa, with exports to additional markets with potential to become focus countries. We meet our customers’ key requirements of affordability, availability, and capability by delivering engineering, support and critical systems to defence and civil markets.Working Hours :Monday - Friday, shifts to be confirmed.Skills: Attention to detail,Organisation skills,Problem solving skills,Initiative....Read more...
You will work with the support of senior colleagues on flagship and regionally significant schemes across our defence, transport, infrastructure, healthcare, education, commercial, industrial and residential portfolios.
You will assist with the production of designs, specifications and technical reports.
You will be given the opportunity to work towards professional qualification with the Institution of Civil Engineers.
You will gain experience and understanding of flood risk management, sustainable drainage and highways infrastructure.
You will gain knowledge of flood risk assessment.
You will develop skills in the use of AutoCAD, Civil 3D and MicroDrainage.
Training:
Training schedule has yet to be agreed. Details will be made available at a later date.
Training Outcome:
Once you have completed the apprenticeship you will have gained a Civil Engineering degree.
You can work as a Civil or Structural engineer and could go on to become a chartered engineer.
Employer Description:Tetra Tech is a leading provider of consulting and engineering services with 27,000 associates working across the full project life cycle worldwide. Our operations in the UK and Europe include more than 2,000 employees who are Leading with Science® to solve our clients’ most complex problems.Working Hours :Your working week will be 37.5 hours per week, Monday to Friday.
7.5 hours per day. No shifts or weekends.
Start and finish times can be agreed with your line manager as we offer flexible working.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Team working,Initiative....Read more...
You will work with the support of senior colleagues on flagship and regionally significant schemes across our defence, transport, infrastructure, healthcare, education, commercial, industrial and residential portfolios
You will assist with the production of designs, specifications and technical reports
You will be given the opportunity to work towards professional qualification with the Institution of Civil Engineers
You will gain experience and understanding of flood risk management, sustainable drainage and highways infrastructure
You will gain knowledge of flood risk assessment
You will develop skills in the use of AutoCAD, Civil 3D and MicroDrainage
Training:
To be agreed
Training Outcome:
Once you have completed the apprenticeship you will have gained a Civil Engineering degree
You can work as a Civil or Structural engineer and could go on to become a chartered engineer
Employer Description:Tetra Tech is a leading provider of consulting and engineering services with 27,000 associates working across the full project life cycle worldwide. Our operations in the UK and Europe include more than 2,000 employees who are Leading with Science® to solve our clients’ most complex problems.Working Hours :Your working week will be 37.5 hours per week, Monday to Friday.
7.5 hours per day. No shifts or weekends.
Start and finish times can be agreed with your line manager as we offer flexible working.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Team working,Initiative....Read more...
You will work with the support of senior colleagues on flagship and regionally significant schemes across our defence, transport, infrastructure, healthcare, education, commercial, industrial and residential portfolios
You will assist with the production of designs, specifications and technical reports.
You will be given the opportunity to work towards professional qualification with the Institution of Civil Engineers
You will gain experience and understanding of flood risk management, sustainable drainage and highways infrastructure
You will gain knowledge of flood risk assessment
You will develop skills in the use of AutoCAD, Civil 3D and MicroDrainage
Training:
To be agreed
Training Outcome:
Once you have completed the apprenticeship you will have gained a Civil Engineering degree
You can work as a Civil or Structural engineer and could go on to become a chartered engineer
Employer Description:Tetra Tech is a leading provider of consulting and engineering services with 27,000 associates working across the full project life cycle worldwide. Our operations in the UK and Europe include more than 2,000 employees who are Leading with Science® to solve our clients’ most complex problems.Working Hours :Your working week will be 37.5 hours per week, Monday to Friday.
7.5 hours per day. No shifts or weekends.
Start and finish times can be agreed with your line manager as we offer flexible working.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Team working,Initiative....Read more...
Role Accountabilities
Attention to Detail: Carefully review large sets of data to ensure everything is accurate
Data Quality Checks: Use our internal systems to verify data quality and make sure it matches the Market Reform Contract (MRC/Slip)
Error Resolution: Spot and fix any mistakes in the data, following our team’s guidelines and keeping within our service level agreements (SLAs)
Project Support: Work closely with the Head of BDX Management on various projects and tasks as needed
Team Assistance: Assist other members of the BDX Team and the wider Operations Team
Collaboration: Work with Underwriting Teams to provide insights on current or new data sets
Additional Duties: Take on any other tasks as assigned
Training:The successful candidate will complete a level 3 Insurance Practitioner apprenticeship. Training Outcome:Excellent progression available within the company. This may lead to a permanent position with employer and future progression.Employer Description:Rokstone, part of the Aventum Group, is an established international underwriting MGA and approved Lloyd’s of London coverholder, where we also hold a Lloyd’s Box. With innovation at our core, we go beyond the ordinary to offer brokers specialised (re)insurance solutions. Within Rokstone, we house specialist MGAs such as Novus, iSure and iFarm, each contributing to our commitment to redefining industry standards. Working Hours :Monday -Friday. Shifts tbc.Skills: IT skills,Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Administrative skills....Read more...
The Commercial Quantity Surveying teams within Wates are largely responsible for the contractual and financial management of a project. A combination of law, business and finance skills are used to manage relationships with key stakeholders including clients, designers, sub-contractors and suppliers. Our commercial teams play a vital role in the construction of our projects.
Duties will include:
Build effective relationships with stakeholders at all levels, including our customers and supply chain
Manage, produce and analyse commercial reports, and documentation, relating to the financial status of projects
Safeguard the financial and contractual position of the company, understanding the progress of works and legal obligations
Develop your understanding in forecasting, risk assessment and cash flow
Training:
Construction Quantity Surveying Technician Level 4 Apprenticeship Standard delivered through Accxel Ltd on a block release face to face
Training Outcome:
You would be looking to move into a management role on a successful completion of this program
Employer Description:The Wates Group was established in 1897 and is one of the leading privately owned construction, development and property services companies in the UK. We employ almost four thousand people, working with a range of clients and partners from across the public and private sectors. At Wates we are proud to be a family-owned business, small enough to recognise and support great talent, yet big enough to challenge and inspire our people through amazing multi-million-pound projects.Working Hours :Monday - Friday, 8.00am - 5.00pmSkills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Team working....Read more...
Create and amend detailed AutoCAD Traffic Management Plans
Communicate both verbally and written with internal and external customers
Drawings are to be created in line with Chapter 8 Legislation
Use Google Maps and Google Earth as reference for layouts
Communicate details from survey information supplied by each project co-ordinator
Work to the agreed time frames given by your line manager
To create and manufacture special legend signs and advance warnings according to upcoming operational requirements
Ensure all TM plans are completed and submitted for approved within 24 hours of the initial enquiry being received working with the Design & Surveying Manager on this
To assist the Design & Surveying Manager where applicable and when requested
Assist where applicable with site photo checking
Training:Level 2 Customer Service Practitioner Apprenticeship Standard:
Functional skills in maths and English (if required)
End-Point Assessment (EPA)
One to one tutor assessor support in the workplace
Attending weekly classes covering health and safety and equality and diversity and working towards completing the EPA
Training Outcome:The successful candidate will be given the opportunity of full-time employment upon completion of the apprenticeship.Employer Description:Established in 2015, Paragon Traffic Management Limited have quickly become a key strategic partner to their clients throughout the United Kingdom.Working Hours :Monday to Friday between 9am - 5pm.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills....Read more...
As a Technical Apprentice, you will spend the first 10 months at IPS International learning Electronics, Bench fitting, Computer aided design, Soldering, Inspection and Project related tasks in order to give you the necessary skills to be successful when you return to site. In year 2 you will rotate through a range of different departments including an Engineering function, Operations and several others to find out what work suits you best. In Year 3 we see what opportunities become available and arrange interviews to spend your final year in a placement where you can start to specialise and build your successful careers.
Our Ofsted (Outstanding Grade 1) Advance Engineering Technician Apprenticeship scheme aims to develop those with GCSE or equivalent, into Technicians to become a part of a dynamic Operations and Engineering workforce.Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Approximately 95% of apprentices choose to stay on with us. As a global business there are a world of opportunities – whether you decide to stay in the UK, or explore an overseas role.Employer Description:At BAE Systems, we provide some of the world’s most advanced, technology-led defence, aerospace and security solutions. We employ a skilled workforce of more than 93,000 people in around 40 countries. Working with customers and local partners, we develop, engineer, manufacture, and support products and systems to deliver military capability, protect national security, and keep critical information and infrastructure secure.Working Hours :Shifts to be confirmed.Skills: Communication skills,Organisation skills,Team working....Read more...
Planning and carrying out project work
Network equipment installations (routers, switches, cabling)
CCTV installations
VoIP system installations
VoIP server management
Providing on-site and remote technical support
Installing, upgrading, and repairing hardware both onsite and in our fully equipped workshop
Answering phones and updating tickets
Active Directory management
Microsoft Entra ID/Azure management
Microsoft 365 management for multiple tenants
Training:Network Engineer Level 4.
The training schedule will be carried out at work, and via a series of online courses and resources, including several live events throughout the apprenticeship with other learners. Training Outcome:Once the apprenticeship has been completed, we always look to keep apprentices on as fully qualified engineers! There are many paths that you could take after the apprenticeship, however this would need to be discussed on a case-by-case basis.Employer Description:With a solid track record of over 20 years, One IT has been a trusted partner in supporting businesses throughout the North East. We understand the critical role IT plays in business success.
Our bespoke IT support solutions are designed to meet any business’s needs, and our highly accredited and award-winning service is built on a personable and professional approach.
Our clients enjoy a swift and professional service with multi-site and global support covering SMEs to large enterprises based across the UK, Africa and Asia.
Our experience covers a wide range of sectors, including education, manufacturing, professional services and charities to name but a few.
We work with many different third-party software and hardware providers, to ensure that our clients get the best possible support and experience.
Our business is all about people, from our clients to our staff. Developing young talent remains one of the cornerstones of One IT Support today. We continue to create new and exciting opportunities for apprentices and graduates starting their careers, all supported by a core of highly experienced and motivated staff.Working Hours :A regular 9am - 5.30pm workday, rare occurrences being 8am - 4.30pm depending on client needs.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Number skills,Team working,Initiative,Non judgemental,Patience,Troubleshooting Skilss....Read more...
Work closely with the MIS/Claims Coordinator to support with the administration of monthly funding claims, working to deadlines required by funding agencies
Examination and input of all learner paperwork onto funding and project systems to ensure compliance
Administration of some finance duties including the processing of invoices
Process all purchase and sales invoices onto Sage Accounts software
Sample documentation as part of internal audit processes
Liaise with team members to collate and update learner evidence packs, requesting missing items where appropriate
Provide support to trainers in classrooms setting up and closing down, both in-centre and various locations within the north east region
Provide a high level of customer service for internal and external stakeholders, using a variety of written and verbal communication methods
Support managers with performance reporting and ad-hoc reports when required
Provide hospitality for visitors and learners attending training courses
Work to extremely high levels of confidentiality
Assist other members of staff in maintaining quality systems and procedures
General reception / administration duties
Health and Safety:
Ensure with other staff the health, safety, welfare and discipline of learners, in accordance with current legislation and the Health and Safety Policy of the Company
Equality and Diversity:
To work with others to ensure that learners, staff and other customers are treated with respect and consideration in an environment free from harassment and discrimination
Training:
Business Administrator Level 3 Apprenticeship Standard
The apprentice will attend monthly day release sessions at Access Training
Training Outcome:
Upon successful completion of the BA apprenticeship, there will then be an opportunity to progress to the Level 2 Accounting apprenticeship
Employer Description:The successful applicant will join one of the most well-established training providers in the region. Award winning Access Training Limited have 41 years’ experience of delivering training programmes for local people,Working Hours :Monday - Thursday, 9.00am - 5.00pm and Friday, 9.00am - 4.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working,Initiative....Read more...
Support the finance team in daily administrative operations, including (but not limited to) accounts payable and receivable.
Assist SEC team to resolve administrative and other queries related to the work of the department.
Develop and maintain administrative and office systems, databases and spreadsheets, as required (e.g. levy monitoring, aged debt monitoring etc.).
Intercept and screen telephone calls, emails and written correspondence, dealing with, or redirecting enquiries to the appropriate personnel.
Assist in, and in some cases lead on the implementation of continuous improvement of business and administrative processes relevant to the working area.
Provide project support to the team and lead on administrative projects as required.
Help maintain and update financial records using accounting software and spreadsheets.
Participate in the analysis of financial data to identify trends and variances.
Support the team in audit preparations and compliance checks.
Collaborate with other departments to gather necessary financial information.
Engage in learning and development opportunities to enhance your finance skills and knowledge.
No role profile can cover every issue which may arise within the post at various times and the postholder is expected to carry out other duties from time to time, which are broadly consistent with those described.
Training Outcome:
Upon successful completion of the apprenticeship, there will be the opportunity to interview for available roles in the finance team.
Employer Description:South East Consortium (SEC) is a not-for-profit organisation, representing social housing providers in London and the South East. We deal with around £300m of public sector tenders whilst working to improve procurement practice across the housing sector. In 24/25 we forecast to turnover c£3.2m. It’s a great time to be joining us, we’ve been around since 2005 but given our growth we have moved from an unincorporated entity [part of Southern Housing] to a Company Limited by Guarantee from 1st July 2024.Working Hours :Monday to Friday.
Shifts to be confirmed.Skills: Communication skills,Attention to detail,Customer care skills,Problem solving skills,Analytical skills,Team working,Strong numerical skills,Spreadsheets and databases,Written communication skills,Interpersonal skills,Ability to work independently,Strong organizational skills,Manage multiple tasks,Able to meet deadlines....Read more...
As a building services engineering apprentice, you will work on local and national projects with a team of experts.
Your tasks could include:
Assisting in the development of designs and production of drawings through different phases of building services design, and support with mechanical and electrical calculations
Working with project leads to process information for existing plans, producing data sheets, data collection and analysis
Supporting with reports and information for our clients
Training:You will attend College to study a Building Services Engineering Technician and gain a Level 3 qualification.
Possible qualifications include:
Pearson BTEC Level 3 National Diploma in Building Services Engineering
EAL Level 3 Electrotechnical Qualification
Pearson BTEC Level 3 Diploma in Advanced Manufacturing Engineering (Development Technical Knowledge)
City and Guilds Level 3 Electrotechnical Qualification
Bespoke internal development programme to help you to attain the knowledge, skills and behaviours to successfully achieve your apprenticeship, and support your career in Building Services
You will have the support of your team, line manager, mentor and buddy as well as a dedicated early careers team
Training Outcome:
As this is a permanent position, after gaining your level 3 qualification, WSP will continue to be committed to your learning and development throughout your career with us
You will have the opportunity to continue professional development and the opportunity to pursue your further study and training goals
Employer Description:As one of the world’s leading engineering consultancy firms, at WSP we’re passionate about the big questions, and big answers, naturally. For us that’s all about reaching beyond the expected to do work that’ll make a profound impact felt long into the future. We engineer projects that will help societies grow for lifetimes to come. We’ve been involved in many high-profile projects like The Shard, Crossrail, M1 Smart Motorway and the London Olympic & Paralympic Route Network.Working Hours :This would be a permanent position working Monday - Friday. Times to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working....Read more...
