Helping the team with day-to-day office duties
Using computer systems to update and check information
Supporting with payments and invoices
Checking information is accurate and up to date
Sending emails and speaking to people in a professional manner
Working closely with other teams across the business
Helping prepare simple reports
Learning how a business and office environment works
How to communicate confidently in the workplace
Customer service and professional behaviour
How to work effectively as part of a team
Basic IT and Microsoft Excel skills
Organisation and time management
How to follow workplace processes and procedures
Training:
As well as working towards a Level 2 Customer Service Practitioner qualification, you will learn job-specific skills from experienced colleagues
In addition to a workplace mentor, you will receive support throughout your apprenticeship from a dedicated mentor from the Council's Apprenticeships Team
Training Outcome:On successful completion, there may be opportunities to progress onto a Business Administration Level 3 apprenticeship within the company. Employer Description:Sandwell is a large, multicultural metropolitan borough situated in the heart of the Black Country, to the west of Birmingham, within the West Midlands conurbation and with a population of over 280,000. The Council is one of the largest employers in the Borough with employees in a variety of occupations, providing a comprehensive range of services. For more information about Sandwell Council’s apprenticeship programme and our recruitment process please visit our YouTube channel. Find out more information on Sandwell’s Values and Behaviours on the council’s webpage. For more information on careers in local government you can view a copy of the Local Government Career Guide.Working Hours :Monday - Friday, 8.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Key Responsibilites:
Follow the training you receive when using any work items given to you
Using SAP effectively to raise quotes and orders correctly and efficiently
Use of our CRM system to log calls / visits to current and potential customers
Also must keep opportunities up to date, and keep CRM data quality accurate
Constantly working to achieve our monthly sales targets and highlighting areas that need immediate attention in order to maximise our sales opportunities
Maintain regular contact with the customers for which you have internal account responsibility
Assist with any sales campaigns, open days, trade days, customer presentations where required
Ensure that all operating procedures are adhered to and work with associates to continually review ways in which to improve efficiencies within this area
Take reasonable care of your own and other people’s health and safety
Co-operate with your employer on health and safety
Report if you think the work or inadequate precautions are putting anyone’s health and safety at serious risk
Support the company with environmental initiatives and any compliance issues
Training:
Training will take place at Voestalpine High Performance Metals Ltd based in Oldbury, West Midlands
Training Outcome:
Upon completion of your successful apprenticeship, should there be a position available, you will receive a contract
Employer Description:Voestalpine is represented worldwide by more than 500 Group companies and locations in more than 50 countries and on all 5 continents. Its headquarters is located in Linz, Austria. Our UK office is based within Oldbury and on site we have two legal entities Voestalpine High Performance Metals UK Ltd and Voestalpine Speciality Metals UK Ltd – the candidate will be working within Voestalpine High Performance Metals UK Ltd.Working Hours :8.30- 16.30 Monday- Thursday and 8.30- 13.30 Friday.
Exact timing to be agreed. Mainly office based. You may be required to travel to attend meetings and conferences elsewhere and work extra hours but there will be some flexibility with this.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills....Read more...
Support the smooth running of day-to-day office operations across purchasing, finance admin, customer service, HR paperwork and order processing, gaining a holistic understanding of how a fast-paced food business operates.
Assist with purchase orders, supplier communication and tracking deliveries, building confidence in commercial coordination and supply-chain processes.
Help with core admin tasks such as processing invoices, maintaining spreadsheets, managing documents and responding to customer enquiries - developing strong organisation, communication and problem-solving skills.
Contribute to onboarding, training records and general HR administration. Learning how to handle confidential information and support people processes professionally.
Work closely with the operations team to support accurate daily order processing while learning key technical, compliance and food safety standards that underpin a certified food manufacturer.
Gain exposure to New Product Development (NPD) by supporting documentation, sampling schedules and internal communication, offering insight into how new products are created and launched.
Play an active role in a live tech/app development project, supporting coordination, research and testing - gaining hands-on experience in project management and digital transformation.
Support small improvement projects across the business, contributing ideas, refining documentation and helping to streamline processes.
Benefit from training and mentoring across multiple areas, developing a broad, career-ready business administration skillset within a close-knit, supportive team.
Training Outcome:For those who wish to build a long-term career with us, there will be a clear opportunity to progress into a permanent Business Administrator role with increasing responsibility and ownership of key processes within the office.Employer Description:Northern Bites Ltd produce and supply fresh “food-to-go” — including sandwiches, wraps, subs, savouries and ready meals — all made in-house by their own chefs. Their food is prepared on their own premises, never outsourced, and meets robust food-safety standards. Clients include BP, Nisa, Premier, Cost cutter & Manchester Met University.Working Hours :Monday - Friday, 09.00 -17.00, with a 1 hour lunch break.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Confident,Pro actove skills,Professional,Reliable,Consistent,Good attendance....Read more...
As an Administration Apprentice, you will play an important role in supporting our administrative processes and ensuring that learner and programme records are accurate and compliant. You’ll work closely with our MIS Administrator, Training Team, and wider staff to assist with documentation, data entry, and general office administration.
Typical duties of the Customer Coordinator will include:
Carrying out eligibility checks for learners
Checking and recording tickets, licences, and other required documents
Pre-populating and preparing enrolment packs
Marking and submitting Maths and English Initial Assessments (IAs) to the Functional Skills trainer
Scanning, copying, and uploading learner evidence and documentation
Assisting the MIS Administrator with document and compliance checks
Supporting learner calls, collecting feedback, and maintaining accurate communication logs
Managing electronic filing and maintaining learner databases
Handling incoming and outgoing mail and correspondence
Good attention to detail and accuracy
Strong organisational and time management skills
Confident communication skills (written and verbal)
Ability to work as part of a team and independently
Basic IT skills, including Microsoft Office (Word, Excel, Outlook)
Willingness to learn and develop new skills Desirable:
Previous experience in an administrative environment (not essential)
An interest in the education or training sector
Training:
1-1 sessions with your dedicated tutor
Off-the-job training
No college realise day
Maths and English Fuctional Skills if required
Training Outcome:
Opportunity for full-time role
Employer Description:Capital 4 Training is a leading independent training provider dedicated to delivering high-quality, employer-responsive apprenticeships across the UK. We pride ourselves on being learner-focused and results-driven. Our programmes aim to inspire learners and support them to achieve real change in their personal and professional lives.Working Hours :Monday - Friday between 8am - 4pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Presentation skills,Administrative skills,Logical,Team working,Creative,Initiative....Read more...
As a Recruiter Level 3 Apprentice, you will work closely with experienced Recruitment Consultants, supporting them with day-to-day administration and candidate management while learning the full recruitment lifecycle.
Key Duties and Responsibilities:
Supporting Recruitment Consultants with sourcing and placing candidates across UK construction projects
Registering candidates and maintaining accurate CRM records
Formatting CVs and preparing candidate submissions to clients
Posting job adverts and assisting with social media activity
Speaking professionally with candidates via phone and email
Welcoming visitors to the office and providing front-of-house support
General administration including data entry, maintaining spreadsheets and handling incoming calls
Learning compliance processes and documentation requirements within recruitment
You will receive structured on-the-job training and develop a strong understanding of recruitment practices, customer service and business administration.Training:
Recruiter Level 3 Apprenticeship Standard
Off-the-job training delivered alongside workplace mentoring
Structured learning covering recruitment legislation, compliance, candidate management and business administration
Training Outcome:
Upon successful completion of the apprenticeship, there is clear progression into a Trainee Recruitment Consultant role within the business, with opportunities to develop into a full Recruitment Consultant and beyond
Applications are welcomed from school leavers, college leavers or individuals seeking to start a career in recruitment
Employer Description:Precision Recruitment Group Ltd is a growing specialist recruitment business providing construction staffing solutions across the UK. The company works with a wide range of clients across major construction projects and prides itself on professionalism, speed of service and strong candidate relationships.
Due to continued expansion, Precision Recruitment Group Ltd is looking to recruit a motivated Apprentice Recruitment Administrator to join the Rochdale office. This role offers an excellent entry route into recruitment, with clear long-term progression opportunities within the business.Working Hours :Monday to Friday (shifts to be agreed with the employer)Skills: Communication skills,Attention to detail,Problem solving skills,Analytical skills,Logical,Creative,Initiative,Non judgemental,Patience....Read more...
Contract Manager – Multi Site - Commercial Maintenance – Surrey/London - up to 65k plus car or car allowance Would you like to work for an established, stable building maintenance contractor? Do you have experience of managing multi-site contracts? Would you like to have the flexibility to work from the office or client's premises? If so, this could be the role for you... One of the established names in the commercial building maintenance industry is looking to recruit a multi-site contract manager to cover a number of key commercial properties in and around Central London. They are looking for a Contract Manager who will be able to provide a first class customer service and be able to organise, manage and motivate their team. Time will be spent during the working week based out of the Surrey office with travel to each of the locations as and when needed. The hours of work are Monday to Friday, 8-5 and the main duties of the role are as follows:Ensure client satisfaction levels are at a constantly high level, leading to development of the contract to increase the portfolio/contract responsibilities.Ensure contractual levels are obtained and superseded and an in depth knowledge of the contract is maintained and demonstrated on the internal monthly contractual review meetings with the senior management team.Ensure contractually agreed KPIs / SLAs are met.Attend strategic contractual/operational meetings with the client on a weekly basis, or as required.Ensure successful completion of all reactive and PPM works orders to ensure timely completion and close out, meeting KPIs and SLAs as necessary.Provide leadership and management to the site team as necessary.Applicants for this role must be able to meet the following criteria:Recognised apprenticeship and fully electrically or mechanically qualified to recognised level ie C&G, HNC/HND.Proven experience and involvement in managing mobile businesses.A strong and committed team player capable of prioritising and solving problems often under pressure, utilising innovative solutions.Must be a team player committed to working in a quality and professional environment.Strong people management skills.Excellent written and verbal communication skills.....Read more...
We are seeking an experienced Account Coordinator to manage new and repeat business orders for assigned customer accounts. This role focuses on delivering excellent customer service, resolving issues efficiently, and ensuring smooth order processing from start to shipment.
Responsibilities
Manage customer accounts, providing proactive support and updates on order progress.
Take ownership of customer issues and see problems through to resolution.
Liaise with internal departments to ensure smooth order transitions.
Process orders and maintain accurate records.
Support continuous improvement in customer service and account management.
Requirements
Proven customer service experience: manufacturing experience is a plus.
Proficient in MS Office (Excel, PowerPoint): SAP knowledge is an advantage.
Must have the right to work in the UK: security clearance may be required.....Read more...
Internal Sales Executive Wakefield, WF2 – office basedCompetitive basic salary (dependent on experience) + BenefitsCompany OverviewRotajet Systems Ltd is a leading UK engineering design and manufacturing company supplying industrial washing, separation, and recycling machinery to customers across the UK and worldwide. Our equipment is used in industries including chemical, food, pharmaceutical, plastics recycling, metals, and environmental services.Due to continued growth and investment in people, plant, and technology, Rotajet Systems is seeking an Internal Sales Executive to support and develop UK and worldwide sales activity from our Wakefield facility.Role OverviewThe Internal Sales Executive will work closely with the Sales Directors and marketing function to manage new and existing enquiries from UK and international customers, with the objective of converting these into sales orders. The role is office-based and suited to a commercially minded individual with an interest in technical products and engineered solutions.A core part of the role involves understanding customer applications, specifying suitable equipment, preparing quotations, and proactively following up enquiries through to order placement.Key ResponsibilitiesSales & Customer Support
Receive, log, and manage sales enquiries from UK and worldwide customers via phone, email, and websiteAct as a primary point of contact for customer enquiriesCommunicate with customers to understand process requirements and applicationsIdentify and specify suitable Rotajet equipment to meet customer needsPrepare and issue technical and commercial quotationsProactively follow up quotations and enquiries to progress opportunities to orderMaintain regular contact with customers to support order conversion
CRM & Administration
Log all enquiries, correspondence, and activities accurately on the company databaseMaintain up-to-date enquiry status and provide regular (fortnightly) updatesRecord and analyse enquiry and sales data to support reportingComplete order acknowledgements for all new sales ordersSupport the handover of orders to production once placed
Technical & Product Support
Liaise with engineering and production teams on technical queriesSupport internal technical discussions relating to customer applicationsBuild product and process knowledge across Rotajet’s machinery range
Personal Qualities
Highly organised with strong attention to detailConfident communicator, both written and verbalCommercially aware and customer focusedTarget-driven with a proactive approach to follow-up and conversionWillingness to learn and develop technical and process knowledgeComfortable working in a manufacturing environmentAble to manage multiple enquiries simultaneously
Required Education, Skills & ExperienceEssential
Proven experience in an internal sales or sales support roleStrong IT and computer skills (CRM systems, email, Microsoft Office)Excellent communication and customer service skillsAbility to manage enquiries from initial contact through to order
Desirable
Technical qualification (Degree, HNC/HND, BTEC, NVQ, or equivalent)Experience in an engineering or manufacturing environmentExperience with industrial or process equipmentExperience selling capital equipment or engineered solutions
What We Offer
Competitive basic salary (dependent on experience)Sales bonus scheme linked to order intake and performanceFull product and application trainingLong-term career development within a growing UK manufacturing businessExposure to UK and worldwide customers and projectsSupportive team environment based at our Wakefield facility
INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
FINANCE ASSISTANT/CREDIT CONTROL – CREWE - £13.50 PER HOURWe are working with a fantastic company based in Crewe. Having been established for many years, our client has continued to grow and are a market leader in their industry.They are now recruiting for an experienced Finance Assistant/Credit Controller to join their team on a Fixed Term Contract. Starting 23rd February, the contract will continue until approximately the end of May 2027.COMPANY BACKGROUNDEstablished over 20 years ago, the company has continued to grow. A market leader in their field, their customers are King but so are their employees. Our client, truly looks after their staff, recognises hard work, achievements and dedication. They offer a relaxed but busy working environment, excellent training and support on an ongoing basis and career progression.FINANCE ASSISTANT/CREDIT CONTROLLER JOB PURPOSEAre you organised, detail-oriented, and looking for a full-time fixed term contract role in finance? We’re seeking a Finance Assistant / Credit Controller to join our clients friendly Finance Team in Crewe on a FTC to cover maternity leave. Reporting to the Management Accountant, you'll play a key role in supporting the small finance office and you'll be responsible for credit control duties including issuing statements of account, chasing for payments, opening new customer accounts, monitoring existing customer accounts, posting receipts and account reconciliations.FINANCE ASSISTANT/CREDIT CONTROLLER KEY RESPONSIBILITIES:
Credit control duties, deal with all customer account queries and update the system with all comments. Monitor and update accounts on monitorIssue customer statements monthly and copy invoices to customers when requiredSubmit sales invoices via portals where requiredOpen customer accounts as required – checking all trade and credit referencesPay cheques into bankPost all customer receipts dailyCompletion of monthly spreadsheets and relevant journalsMonitor all customer accounts quarterly and tidyProduce ‘Foreign Sales’ report on day one of month, checking VAT correctProvide debtor information monthlyIntercompany reconciliations – issue quarterlyMonthly checking of outstanding deliveries and work in progress reportsGeneral financial duties as required
FINANCE ASSISTANT/CREDIT CONTROLLER KEY REQUIREMENTS:
Strong organisational and time management skills Excellent communication and telephone manner Ability to work under pressure and meet deadlines Medium-level proficiency in Microsoft Excel and Word Basic understanding of accountancy Ability to be proactive in organising daily and weekly tasksPrevious experience in an office environment including credit controlWillingness to learn bespoke accounting and systems High level of confidentiality and attention to detail
Experience in a busy accounting office and including Credit controlConfident, friendly personalityAAT Qualified / Part qualified
FINANCE ASSISTANT/CREDIT CONTROLLER BENEFITS AND PACKAGE:
Salary £13.50 per hoursWorking 36.25 hours per weekMonday – Friday 9am- 5pm45 minutes lunch breakExcellent training and development on an ongoing basis25 days holiday plus bank holidaysChristmas shutdownDeath in service coverOn-site parkingRewards scheme which includes discount holidaysAn open, friendly, supportive working environmentGenuine opportunity for career progressionCompany events twice a yearCycle to work schemeReward and recognition awardsOnline wellness centre
Follow us on twitter #awconsultingltdIn respect to the above role(s), Anderson Wright Consulting Ltd operates as an Employment AgencyFINANCE ASSISTANT/CREDIT CONTROLLER – CREWE– £13.50 PER HOUR....Read more...
Are you a reliable, detail-oriented individual who enjoys structure, accuracy and helping things run smoothly? LivePay is looking for a professional Book Keeper & Office Administrator, on a part-time basis, 16 hours per week, to support our growing finance and operational team.About LivePayLivePay is a trusted provider of fully managed payroll and payment solutions, combining over 45 years of experience with bespoke technology to simplify how businesses manage payroll and financial data. We work with organisations across the UK and beyond, including Jersey, Guernsey, Isle of Man and Ireland, supporting a wide range of sectors with services that save time, reduce risk and ensure compliance with ever-changing tax and payroll regulations.At LivePay, we believe that payroll should be simple, secure and dependable so our clients can focus on growing their business rather than worrying about compliance and reporting. Our team of CIPP-qualified professionals are passionate about delivering excellent client service and building long-term relationships. We're continuously evolving our systems and processes to stay ahead of industry needs, investing in technology and people to improve the experience for clients and their employees alike.The RoleAs our Book Keeper & Office Administrator, you will play a central role in ensuring smooth financial operations across the business. You'll be responsible for accurate day-to-day bookkeeping, managing invoicing and payments, preparing financial reports, and supporting compliance tasks including VAT and statutory submissions.You'll also provide essential administrative support that helps the wider business function effectively - from organising meetings and taking minutes to supporting procurement and asset management.This role is ideal for someone who thrives in a structured environment, enjoys working with numbers and systems, and takes pride in doing things right. Strong professionalism and the ability to handle sensitive and confidential information with discretion are essential.This role supports the backbone of our financial integrity and client trust, ensuring timely and accurate accounting that underpins everything we do. You'll work closely with the Managing Director and leadership team, helping to deliver reliable financial insight and excellent service to our internal and external stakeholders.What You'll Be Doing
Prepare and issue monthly customer invoicesUpdate the accounts system with Payables and ReceivablesProduce monthly management reportsMonitor, chase and report on overdue accountsPrepare and submit VAT returnsSupport business compliance activities and training on non-payroll topicsOrganise internal meetings: agendas, minutes and distributionAssist with procurement and proposals to the Managing DirectorMaintain asset registers and controlPerform ad-hoc duties as required
Who We're Looking ForYou may be the perfect fit if you are:
Reliable, disciplined and methodical in your workComfortable working with financial data and accounting systemsAble to communicate professionally and empathetically with customers, adapting to meet the needs of stakeholders as neededGood at organising your own time and prioritising tasksTrustworthy with a strong sense of confidentialityComfortable with Microsoft Office and similar productivity tools
Experience with bookkeeping and the ability to use accounts software effectively are essential.What We Offer
A part-time, permanent position, ideal for work-life balance,16 hours per week (flexible working hours) Salary £11,428 - £12,480 (FTE £25,000-£27,000)Flexible working hours across the working week to fit your scheduleA supportive, team-oriented environment where your reliability and calm approach are valuedOpportunities to contribute to process improvements and the growth of the business
How to applyIf you are interested in this position and would like to learn more our client would love to hear from you. Please attach your CV to the link provided and they will be in direct contact.....Read more...
Applications are invited from Registered Nurses or AHPs with some previous experience in Recruitment and a wide knowledge of Nursing, Theatre and AHP clinical roles to join our Recruitment team.Reporting directly to the MD and after an initial orientation at our office in Huntingdon (PE28), where you’ll learn how we work and our supportive culture, you’ll be working mostly from home / remotely, with occasional travel to the office for team meetings and training, generally no more than once per month.With a strong team ethic, you’ll also have the ability to manage your own workload, whilst enjoying the benefit of good admin, peer and management available to support you.This is a busy and at times demanding role requiring you to be both reactive to candidate applications and enquiries and proactive in order to identify suitable applicants for a wide range of positions.About usJarrodean is a small, well-established Permanent Staffing Consultancy since 2010.Our client base includes established NHS, Independent Sector, including major private hospitals, British Territory hospitals and UK Care organisations.Through the Crown Commercial Service (CCS) Permanent Staffing Solutions Framework, we supply the NHS and other public sector clients.We appreciate that all recruitment business are not the same; we are a Consultancy that prides itself on underpinning every stage of our recruitment process with input from qualified Healthcare professionals.Established and led by a Registered Nurse Management team, our work ethic, clinical credibility and desire for excellence, distinguishes us from our competitors and is a major factor in our success.The role:
Initial application and CV reviews of Registered Nurse, Theatre Practitioner and AHP applicants for permanent substantive posts.Undertaking telephone and video clinical screening and assessment discussions.CV preparation (with administrative/clerical support) and submission.Pre-interview coaching and preparation and post-interview debriefing.Clinical discussions with Recruiting Managers.Providing an honest and constructive communication process between our Candidates and Recruiting Managers; and offer our full support from initial discussion, through to interview preparation and to integration into their new role.
About you:
A Registered Nurse or AHP with a detailed understanding of clinical roles in at least three of the following sectors; General Ward Nursing, Theatres, Critical Care, Learning Disabilities, Mental Health, Social Work, Radiology and Therapies.Some previous experience in recruitment - internal or external The ability to build credible working relationships with clients, candidates and colleagues.Excellent organisational skills with an ability to prioritise time and workload.Proficiency in Microsoft applications in particular; Teams, Word, Outlook and PlannerPersonable and capable with an excellent telephone manner and excellent written and spoken English communicationYou’ll be happy working in a team and remotely, with a desire to achieve the best possible recruitment experience for our clients and candidatesThe office is in a village location so you’ll need a driving license, access to a vehicle and the ability to travel as and when required.
Benefits:
Competitive basic salary aligning with Band 5 NHS commensurate with experience and skills.An un-capped and generous incentive scheme, with demonstrably achievable targets.A small, supportive and inclusive working environment.Remote working with solid admin support and team communications.Regular 1-2-1’s with Management and the team – both online and in person.
For a confidential, informal discussion please phone Shayne Parfrey, Managing Director on 07710 586 098 or email shayne@jarrodean.com....Read more...
The purpose of the role is to undertake a wide range of administrative tasks for the Property Management Division at Stiles Harold Williams Partnership, ensuring the efficient day to day management of all properties under instruction.
Key responsibilities include:
Inputting and amending records of the property management database, Qube, using prescribed forms and set Quality Assurance procedures
Preparing Works Orders using Qube and set Quality Assurance procedures
Assisting the Team with collation of data and documents, i.e. CPSE’s, Completion Statements, management information for onboarding or handover of [new] instructions
Assisting the FM/Sustainability Team with collation/obtaining of property data and documents
Assisting FM/PM Team with updating tenant/contractor details in the helpdesk data base
Keeping tenant contact details when notified of changes informing all relevant teams including Property Management Accounts.
Managing all relevant mailboxes with particularly focus on Utilities and PTA mailbox
Using PTA system to assign tasks and load tasks when instruction provided directly by PM
Working with the various building Service Charge Budget Booklets and assisting Property Managers in compiling data to be used in those
Ensuring all utility (gas, electricity and water) and Business Rates or Council tax accounts are in the correct account names and dates and are processed for payment promptly
Assisting with obtaining competitive quotations from contractors for works at properties, in line with the service charge budgets or client instructions, for approval by the Property Managers, who will give authorisation before proceeding
Assisting with the processing and arranging payment of contractor and other invoices from client funds
Raising fee account invoices for Property Managers on Business Central
Organising payment of annual insurance premiums and recoverable electricity
To build relationships with the tenants, clients and SHW colleagues and deal with issues when they arise
To also build relationships of trust with contractors via Safe Contractor, to ensure that they are available at times of urgency
To work closely with Property Managers and other department colleagues, to enhance the client service levels delivered by SHW so that quality standards are achieved
To develop a general understanding of all aspects of property management
Who you will be:
Turns work around promptly and ensures customer service standards are maintained
Has exceptional attention to detail and works with property managers to ensure accuracy of stored information and efficiency when collating information
Builds up professional working relationships with clients, lessees and contractors easily and ensures messages are answered clearly, promptly and efficiently
Works to current office methodology and suggests improvements (subject to approval)
Training:Business Administration Level 3 Apprenticeship On the job training with experienced colleagues.Training Outcome:There is an opportunity for a fulltime job upon successful completion of the apprenticeship as a Property Team Administrator.Employer Description:Stiles Harold Williams Partnership is a well-known company with expertise in commercial, residential and mixed-use property. They have experts in office, industrial, and retail property, supported by our specialists in Investment, Town Planning, Development, Healthcare & Medical, Roadside, Charities, Airports, Leisure and Leasehold Reform. Their management teams look after over 1,000 different properties across the differing sectors and throughout the UK. With ten offices across London and the Southeast, they pride themselves in providing expert service and peerless market knowledge in specific local markets.Working Hours :Monday to Friday 9am – 5.30pm with remote learning and occasional attendance at Crawley CollegeSkills: Works on initiative,Team player,Confident,Good telephone manner,Excellent communication,IT and MS Office Literate,Organised,Able to prioritise,Willingness to learn,Motivated,Committed,Reliable and helpful,Asks for help,Offers assistance....Read more...
The purpose of the role is to undertake a wide range of administrative tasks for the Property Management Division at Stiles Harold Williams Partnership, ensuring the efficient day-to-day management of all properties under instruction.
Key responsibilities include:
Inputting and amending records of the property management database, Qube, using prescribed forms and set Quality Assurance procedures
Preparing Works Orders using Qube and set Quality Assurance procedures
Assisting the Team with collation of data and documents, i.e. CPSE’s, Completion Statements, management information for onboarding or handover of [new] instructions
Assisting the FM/Sustainability Team with collation/obtaining of property data and documents
Assisting FM/PM Team with updating tenant/contractor details in the helpdesk data base
Keeping tenant contact details when notified of changes informing all relevant teams including Property Management Accounts.
Managing all relevant mailboxes with particularly focus on Utilities and PTA mailbox
Using PTA system to assign tasks and load tasks when instruction provided directly by PM
Working with the various building Service Charge Budget Booklets and assisting Property Managers in compiling data to be used in those
Ensuring all utility (gas, electricity and water) and Business Rates or Council tax accounts are in the correct account names and dates and are processed for payment promptly
Assisting with obtaining competitive quotations from contractors for works at properties, in line with the service charge budgets or client instructions, for approval by the Property Managers, who will give authorisation before proceeding
Assisting with the processing and arranging payment of contractor and other invoices from client funds
Raising fee account invoices for Property Managers on Business Central
Organising payment of annual insurance premiums and recoverable electricity
To build relationships with the tenants, clients and SHW colleagues and deal with issues when they arise
To also build relationships of trust with contractors via Safe Contractor, to ensure that they are available at times of urgency
To work closely with Property Managers and other department colleagues, to enhance the client service levels delivered by SHW so that quality standards are achieved
To develop a general understanding of all aspects of property management
Who you will be:
Turns work around promptly and ensures customer service standards are maintained
Has exceptional attention to detail and works with property managers to ensure accuracy of stored information and efficiency when collating information
Builds up professional working relationships with clients, lessees and contractors easily and ensures messages are answered clearly, promptly and efficiently
Works to current office methodology and suggests improvements (subject to approval)
Training:
Business Administration Level 3 Apprenticeship
On the job training with experienced colleagues
Training Outcome:There is an opportunity for a full-time job upon successful completion of the apprenticeship as a Property Team Administrator.Employer Description:Stiles Harold Williams Partnership is a well-known company with expertise in commercial, residential and mixed-use property. They have experts in office, industrial, and retail property, supported by our specialists in Investment, Town Planning, Development, Healthcare & Medical, Roadside, Charities, Airports, Leisure and Leasehold Reform. Their management teams look after over 1,000 different properties across the differing sectors and throughout the UK. With ten offices across London and the Southeast, they pride themselves in providing expert service and peerless market knowledge in specific local markets.Working Hours :Monday to Friday 9am - 5.30pm with remote learning and occasional attendance at Crawley CollegeSkills: Works on initiative,Team player,Confident,Good telephone manner,Excellent communication,IT and MS Office Literate,Organised,Able to prioritise,Willingness to learn,Motivated,Committed,Reliable and helpful,Asks for help,Offers assistance....Read more...
Binding, scanning, printing and filing duties, as required
Basic letters and correspondence
Scheduling client meetings
Data entry using Excel and St. James’s Place internal IT systems
Client birthday and Christmas cards
Office Receipts
Preparing report packs
Head Office follow up / general enquiry calls
Stationery monitoring / ordering
Assisting with the preparation of client meeting packs
Maintaining and updating client records
Downloading / printing factsheets
Preparing and printing mail merges
Attending internal/external training courses and events where required, which may require some travel
E-filing and saving documents onto the cloud
Sending confidential documents to clients via Qwil
Assisting the Business Processing Administrator with sending out LOAs and chasing providers
Posting weekly articles on Linked In pages
General:
Working closely with the PA/Client Servicing Administrators and Business Processing Administrator
Supporting the Practice’s ongoing expansion and administrative demands
Answering incoming telephone calls in a professional and polite manner
Shredding of all confidential information
Keeping the office area tidy and presentable at all times
Using the internal intranet system to manage client basic enquiries
Team working
Logging all calls and emails on CRM system in line with compliance regulations
Training:Level 3 Financial Services Administrator Apprenticeship Standard:
The Financial Services Administrator apprenticeship is ideal for individuals beginning an entry level role in the financial sector
As an entry level role, this apprenticeship provides the foundation knowledge, skills and experience for progression along a number of career paths
The qualified apprentice will be prepared for advancement to positions including senior administrator, mortgage adviser and financial adviser roles
Key Learning Outcomes:
A broad understanding of the financial services sector
An understanding of the role of the appropriate regulatory bodies
The importance of relationship building with clients and colleagues
Understanding of processes and procedures relevant to the role
How to develop commercial awareness
Building skills and capabilities within an organisation
Professional Qualifications:
CF1 awarded by the Chartered Insurance Insitute (CII)
Completion of CF1 will provide a solid foundation for the learner and can lead on to progression to study in other areas
To help prepare the apprentice for the professional qualification, Apprentices are provided with Simply Academy’s qualification resource package, alongside a structured study plan supported by a series of live revision sessions with our qualified tutors
The Apprentice is assigned a dedicated experienced mentor to guide them through the programme
Regular scheduled interactions with the apprentice ensure they are developing the Knowledge, Skills and Behaviours required to become competent in the role
Training Outcome:
This apprenticeship offers a route for a career in the financial sector
A permanent position will be available upon completion of the apprenticeship dependant on performance
Employer Description:Here at Clarence Place Wealth Management Ltd, we firmly believe it is vital that we build and maintain close long-term relationships. Not only does this enable a perfectly tailored approach to wealth management and financial planning, it also ensures that we are able to assist clients with changes in their financial and personal circumstances and also with changes in legislation.
We have a long history in the financial services industry, helping guide and advise clients on the most suitable solutions to their goals. We specialise in a wide range of financial needs, from retirement planning, investment planning, tax and estate Planning and protection to corporate financial planning.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Enthusiastic,Punctual....Read more...
The responsibilities will be separated into the following areas:
1) Support monthly VAT compliance for European HQ
Prepare VAT/Intrastat/EC Sales returns in compliance with legal regulations (within the EMEA region).
Ensure on-time and uninterrupted delivery of VAT/Intrastat/EC Sales, including associated VAT payments.
Support data requests for tax audits.
Reconcile VAT reports and general ledger tax accounts, and assist with query resolution.
Understand business processes and develop ideas for ongoing improvement.
VAT project participation/coordination as directed.
2) Support internal customs procedures
Review shipping and customs documents, including commercial invoices, packing lists, certificates of origin, bills of lading, and customs declarations.
Monthly review of duty deferment statements against corresponding customs clearance documents.
Review and approval of import VAT charges on freight invoices.
Coordinate data input and manage master data accordingly.
Daily archiving, monitoring and processing of customs documentation inbox.
Assist in the preparation of import and export documentation for audits and compliance checks.
Identify and implement new ways to streamline existing processes and improve efficiency.
3) Wider Finance Processes – as needed
Involvement in statutory and internal audit cycle.
Assistance in preparation of key balance sheet reconciliation accounts for the HQ.
Manage VAT control accounts and work with the wider finance team on monthly adjustments and journals as required.
Analysis / reporting /project work as directed.
General requirements & expectations
All employees are expected to demonstrate flexibility and adaptability to TEEL business requirements and carry out other work that falls within the scope of their abilities as requested by TEEL. This is likely to involve visits to, or periods working at, any TEEL office.
A positive team-working approach and adherence to Safety Policies and Procedures is essential. A professional telephone manner, good level of interpersonal and self-presentation skills are pre-requisites.
In support of our mission statement to deliver QUALITY, CUSTOMER SATISFACTION AND STAFF SATISFACTION, employees will be expected to support colleagues and management as required and to contribute ideas and suggestions in our search for CONTINUOUS IMPROVEMENT.
Each person will go through an induction process which will provide him/her with background information about the company, the industry and the role our products play. This will give them a solid grounding in company rules and procedures, basic safety awareness and an introduction to our quality systems. They will be given training in the procedures that apply to Their department as well as those that are specific to the job.
Appropriate Training
Recommended Training Courses to achieve competence in the role:
Induction Course.
Safety Training.
Job Procedures.
Company Procedures.
MS Office Skills.
Interpersonal Skills Training.
Training Outcome:Movement is possible into other areas where planning and administration skills can be used. The individual will need to demonstrate: Successful training, suitable experience and/or competence at the current level before they can be considered for promotion. In addition, there must be a specific business requirement for a job at that grade.Employer Description:BPP apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.Working Hours :Monday - Friday between 08:30 -17:00.Skills: Communication skills,IT skills,Organisation skills,Good numerical skills,Microsoft Office,Flexible,Able to multitask,Able to work deadlines,Detail orientated,Willing to develop in the role,Team player,Ability to work independently....Read more...
An exciting opportunity has arisen for Business Development Executive to join a healthcare company providing clinical pharmacy and prescribing support to GP practices and NHS partners.
As a Business Development Executive, you will be responsible for driving business development and executing effective sales strategies to expand the organisation's client base.
This office-based role offers a salary range of £30,000 - £40,000 plus uncapped commission and benefits. Full training will be provided.
Key Responsibilities
* Generate new business opportunities and pursue leads across targeted markets.
* Lead consultative sales conversations, navigating multiple stakeholders and addressing client requirements.
* Manage the full sales cycle from lead generation to contract completion.
* Build and maintain a strong sales pipeline to consistently meet and exceed targets.
* Maintain accurate records in CRM systems and track all sales activity.
* Collaborate with internal teams, particularly marketing, to access and brief on marketing tools and campaigns.
* Attend industry events, webinars, and networking opportunities to promote services.
* Prepare reports, monitor KPIs, and review sales performance.
What We Are Looking For:
* Previously worked as a Healthcare Business Development Executive, Education Business Development Executive, Medical Business Development Executive, Business Development Executive, Business Development Manager, Sales Executive, Account Manager, Account executive, Healthcare Sales Executive, Medical Sales Executive, Education Sales Executive, or in a similar role.
* Proven experience of at least 4 years in business development or sales, ideally in healthcare, education, or very similar sectors.
* Strong understanding of consultative sales and the ability to engage multiple stakeholders.
* Up-to-date knowledge of the latest trends and advancements in business development, marketing, and technology
* Skilled in CRM systems, Microsoft Office, and awareness of marketing tools.
* Excellent communication, negotiation, and relationship-building skills.
* Full UK driving licence to attend industry events
This is a unique chance for a Business Development Executive to play a pivotal role in a growing, ambitious organisation.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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An exciting opportunity has arisen for Business Development Executive to join a healthcare company providing clinical pharmacy and prescribing support to GP practices and NHS partners.
As a Business Development Executive, you will be responsible for driving business development and executing effective sales strategies to expand the organisation's client base.
This office-based role offers a salary range of £30,000 - £40,000 plus uncapped commission and benefits. Full training will be provided.
Key Responsibilities
* Generate new business opportunities and pursue leads across targeted markets.
* Lead consultative sales conversations, navigating multiple stakeholders and addressing client requirements.
* Manage the full sales cycle from lead generation to contract completion.
* Build and maintain a strong sales pipeline to consistently meet and exceed targets.
* Maintain accurate records in CRM systems and track all sales activity.
* Collaborate with internal teams, particularly marketing, to access and brief on marketing tools and campaigns.
* Attend industry events, webinars, and networking opportunities to promote services.
* Prepare reports, monitor KPIs, and review sales performance.
What We Are Looking For:
* Previously worked as a Healthcare Business Development Executive, Education Business Development Executive, Medical Business Development Executive, Business Development Executive, Business Development Manager, Sales Executive, Account Manager, Account executive, Healthcare Sales Executive, Medical Sales Executive, Education Sales Executive, or in a similar role.
* Proven experience of at least 4 years in business development or sales, ideally in healthcare, education, or very similar sectors.
* Strong understanding of consultative sales and the ability to engage multiple stakeholders.
* Up-to-date knowledge of the latest trends and advancements in business development, marketing, and technology
* Skilled in CRM systems, Microsoft Office, and awareness of marketing tools.
* Excellent communication, negotiation, and relationship-building skills.
* Full UK driving licence to attend industry events
This is a unique chance for a Business Development Executive to play a pivotal role in a growing, ambitious organisation.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An exciting opportunity has arisen for Business Development Executive to join a healthcare company providing clinical pharmacy and prescribing support to GP practices and NHS partners.
As a Business Development Executive, you will be responsible for driving business development and executing effective sales strategies to expand the organisation's client base.
This office-based role offers a salary range of £30,000 - £40,000 plus uncapped commission and benefits. Full training will be provided.
Key Responsibilities
* Generate new business opportunities and pursue leads across targeted markets.
* Lead consultative sales conversations, navigating multiple stakeholders and addressing client requirements.
* Manage the full sales cycle from lead generation to contract completion.
* Build and maintain a strong sales pipeline to consistently meet and exceed targets.
* Maintain accurate records in CRM systems and track all sales activity.
* Collaborate with internal teams, particularly marketing, to access and brief on marketing tools and campaigns.
* Attend industry events, webinars, and networking opportunities to promote services.
* Prepare reports, monitor KPIs, and review sales performance.
What We Are Looking For:
* Previously worked as a Healthcare Business Development Executive, Education Business Development Executive, Medical Business Development Executive, Business Development Executive, Business Development Manager, Sales Executive, Account Manager, Account executive, Healthcare Sales Executive, Medical Sales Executive, Education Sales Executive, or in a similar role.
* Proven experience of at least 4 years in business development or sales, ideally in healthcare, education, or very similar sectors.
* Strong understanding of consultative sales and the ability to engage multiple stakeholders.
* Up-to-date knowledge of the latest trends and advancements in business development, marketing, and technology
* Skilled in CRM systems, Microsoft Office, and awareness of marketing tools.
* Excellent communication, negotiation, and relationship-building skills.
* Full UK driving licence to attend industry events
This is a unique chance for a Business Development Executive to play a pivotal role in a growing, ambitious organisation.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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This is an exciting opportunity for an Order Entry Administrator to join an established company in Banbury on a full time, permanent basis – office based. You will be responsible for consistently ensuring all data accuracy is consistently inputted on to the CRM to the highest level of accuracy. Where applicable, you will use fact finding and questioning techniques to build a rapport and resolve order queries in a timely manner to achieve SLA and KPI targets.
As Order Entry Administrator, you will:
Manage incoming contact from the customers through websites and email via email management system
Working at the highest level of accuracy to ensure errors are kept to an absolute minimum and within set KPIs
Promote products and services to exceed customer requirements, therefore maximising sales opportunities
Process orders and identify up-sell / cross-sell opportunities
Verify and correct customer master data in business systems, including additional buyer contact names, email addresses, telephone numbers etc. to support business objective of >95% customer master data accuracy
Build knowledge of the business to identify and increase new business opportunities
Consistently deliver the highest standards and quality of service
Provide backup and support for other customer service roles as required
Focus on achievement of set KPIs based on individual, team and business goals and objectives
As Order Entry Administrator you must:
Have excellent attention to detail
Enjoy a role with repetition and process driven
Be a natural relationship builder
Have strong communication skills
Work logically to identify opportunities and solutions for customers
Be confident in using systems – including MS Office, CRM
Benefits include (not limited to):
Salary £25,000
5% stakeholder pension scheme
Life assurance
Critical illness cover
23 days holiday plus bank holidays (increasing with service)
Annual salary review
Childcare vouchers
Employee Support Programme
Free parking
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An exciting opportunity has arisen for an experienced Pharmacy Operations Manager to join a dynamic healthcare provider offering clinical pharmacy and prescribing support to GP practices and NHS partners.
As Pharmacy Operations Manager, you will play a key role in overseeing the operational delivery of services, managing multidisciplinary teams, and ensuring the consistent provision of high-quality clinical services in compliance with regulatory standards.
This full-time, office-based position offers a competitive salary in the range of £60,000 - £70,000 (negotiable for the right candidate), along with a comprehensive benefits package.
Key Responsibilities:
* Oversee day-to-day operations of both clinical and non-clinical teams, ensuring smooth and efficient service delivery.
* Manage team schedules, attendance, performance, and address any operational issues that arise.
* Track performance against KPIs and internal frameworks, ensuring continuous improvement.
* Maintain compliance with professional, regulatory, and governance standards, including clinical governance and audit requirements.
* Lead and drive service improvement initiatives that contribute to the growth of the business.
* Develop and deliver staff training, conduct performance reviews, and support professional development.
* Build and nurture strong relationships with clients, stakeholders, and senior management teams.
* Support service reviews, presentations, and contract performance evaluations.
What We Are Looking For:
* Proven experience in roles such as Pharmacy Operations Manager, Operations Manager, Service Manager, Practice Manager, Service Delivery Manager, or equivalent in primary care settings.
* Strong leadership experience managing large, multidisciplinary teams across multiple locations or practices.
* Solid understanding of primary care structures, PCNs (Primary Care Networks).
* Familiarity with clinical pharmacy knowledge and healthcare terminology.
* Experience using performance data, KPIs, and clinical reporting systems to drive service improvements.
* Proficiency in Microsoft Office applications and experience with clinical systems such as EMIS and SystmOne.
* A proactive, solution-oriented approach with a strong commitment to clinical governance and best practice standards.
This is an exceptional opportunity for a senior operational professional to make a significant impact on the delivery of primary care services.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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Business Administrator (Part-Time, Progressing to Full-Time)
Location: West Kingsdown, Sevenoaks
Hours: Part-time (3 days per week, 9am-5pm), with the opportunity to become full-time
Salary: From £25,000 per annum pro rata
An excellent opportunity has arisen for a motivated and organised Business Administrator to join a successful and growing company based in West Kingsdown. This role is ideal for someone looking to develop and shape a long-term career in business administration within an ambitious organisation.
Initially offered on a part-time basis, the role is expected to grow into a full-time position as the business continues to expand.
Key Responsibilities
- Providing general administration and accounting support
- Answering and managing incoming telephone calls professionally
- Accurate data input and maintenance of company databases
- Maintaining and updating asset registers
- Assisting with scheduling engineers’ workloads
- Liaising with customers and providing excellent customer service
- Managing office supplies and stationery inventory
- Raising invoices and producing customer statements
- Credit control and debt collection
- Assisting with the production of customer O&M manuals
- Producing building zone plans
- Supporting wider office and operational activities as required
Skills, Experience & Attributes Required
- Minimum of 4 GCSEs at grades A–C (or equivalent)
- Previous experience in an administrative role
- Strong keyboard skills with high levels of accuracy
- Good working knowledge of Microsoft Word, Excel and Outlook
Experience using databases and management systems
- Experience with accurate data input and record keeping
- Polished, professional and articulate with an excellent telephone manner
- Strong customer service skills and attention to detail
- Ability to work on own initiative with minimal supervision
- Willingness to learn and take on new responsibilities
This is a fantastic opportunity for an organised and proactive administrator looking to progress within a supportive and forward-thinking business.
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...
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We are looking for a highly motivated Sales Manager on a full time permanent basis in Stratford-upon-Avon. With a salary of between £40,000 and £50,000 with excellent commission opportunities the role is office based. Working for a leading supplier to the construction industry and energy and utilities sectors.
Purpose of the role:
This is a fast-paced, hands-on operational sales role based in the branch, focused on delivering high levels of customer care. The position is heavily centred on day-to-day transactional activities within a highly reactive environment and strong business development.
Key Responsibilities for the Sales Manager:
Proactively prospecting for new leads within target sectors, via phone and email
Taking calls, being first point of contact
Preparing multiple, tailored quotes, proposals, hire/sales contracts
High volumes of sales order processing
Qualifying leads, contacting via phone email etc
Maintaining CRM database with activity, sales forecasts and pipeline
Follow up on leads, convert leads
Support marketing initiatives
Work closely with internal teams providing first class customer service and on time deliveries
Attend industry events
Support operational team when required
Key Skills Required for the Sales Manager:
Proven track record in B2B sales, in a fast paced, office environment
Sales team management experience
Business development, prospecting, lead generation experience with high conversion rates
Experience in high volumes of sales order processing and quotes
Sales experience from within the construction industry would be an advantage
Confident communications skills
Comfortable working in a targeted, fast paced environment
High levels of customer service
Ability to establish and nurture client relationship
High levels of own initiative, energy and drive
Excellent negotiation skills
Confident in outbound sales activities
What’s in it for you?
Salary £40,000 - £50,000
Mon to Fri 9.00 to 5.00 pm
25 days holiday + bank holidays
Excellent commission opportunities
Working as part of a supportive team
Training and development opportunities
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Billing Analyst
Location: Manchester
Hybrid: 3 days office / 2 days home
Salary: £30,000 - 32,000 + benefits dep on exp
We’re looking for a Billing Analyst to support the end-to-end billing process for telecoms products and services. This is a great opportunity for someone who’s detail-driven, customer-focused, and comfortable working with data in a fast-paced environment.
You’ll work closely with teams across finance, sales, provisioning, and customer support to ensure accurate invoicing, timely revenue capture, and a great customer experience.
________________________________________
What you’ll be doing
Billing & Invoicing
• Preparing and generating customer invoices
• Validating billing data, rates, service activation dates, discounts, and contract terms
• Supporting monthly, quarterly, and ad-hoc billing cycles
• Uploading and reconciling call detail records (CDRs) and usage reports
• Ensuring accuracy of recurring and one-off charges
Data Management & Reconciliation
• Maintaining customer billing accounts within CRM, ERP, or billing platforms
• Performing regular data checks to identify discrepancies or missing information
• Reconciling revenue, usage data, and service inventories with internal teams
• Supporting audits and financial reporting with accurate billing data
Billing Queries & Support
• Handling customer billing queries via email and phone
• Investigating disputes and providing clear explanations or corrections
• Liaising with internal teams to resolve issues impacting billing accuracy
Compliance & Continuous Improvement
• Ensuring billing processes comply with internal controls and regulatory requirements
• Identifying inefficiencies and suggesting process improvements
• Maintaining clear billing documentation and workflows
________________________________________
What we’re looking for
Skills & Experience
• Understanding of telecoms billing processes, tariffs, and usage-based charging
• Strong Excel skills (VLOOKUP, pivot tables, data validation)
• Experience with billing systems (e.g. Abillity, Billing Central) is a bonus
• Experience using Salesforce is desirable
• Excellent numerical accuracy and attention to detail
Soft Skills
• Confident communicator with a strong customer-service mindset
• Highly organised and comfortable working to deadlines
• Analytical, proactive, and solutions-focused
• A collaborative team player with a “can-do” attitude
Background
• Experience in billing, finance, accounts, or telecom operations preferred
• Telecoms or IT services experience is advantageous but not essential
________________________________________
Why apply?
• Hybrid working (3 days office / 2 days home)
• Supportive, collaborative working environment
• Opportunity to grow your skills within a telecoms billing function
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk....Read more...
Ensure the office runs smoothly by working collaboratively and maintaining an upbeat, positive attitude
Practice administration using IRIS Practice Management software to update client records and provide housekeeping
Assist with Reception Cover
Answer the telephone, screen and direct calls as necessary
Receive and sort mail and other deliveries, prepare post for despatch
Update Bulletins as required
Ensure smooth running of machinery by arranging servicing and repairs as required
Organise meetings/greet client’s visiting the premises and provide refreshments as necessary
Deal with queries from clients and provide assistance as necessary
Ensure knowledge of staff movements by scheduling appointments and maintaining electronic diary
Prepare letters to clients, HMRC and other organisations using Automail
Assisting with ad hoc reports produced by Directors
Raise invoices using Iris Fees software
Assist with client starter packs, for all new clients, to include sending out the required forms to HMRC for Self-Assessment, Corporation Tax, VAT and PAYE
Set up client files both manually and electronically and ensure all documentation is dealt with on a timely basis
General office duties including filing, photocopying and scanning
Marketing support to include assistance with promoting the company via social media and organising promotional products for company events
Other general administrative and clerical support as required
Training:Training to be provided:
Business Administrator Level 3 Apprenticeship Standard
Weekly day release at CWCT, Radford, Coventry (Every Tuesday 9:30am - 4:30pm)
Training Outcome:Potential for career advancement within the company as you gain experience and develop your skills.Employer Description:Leigh Christou Limited was established as a firm of Accountants in 1983 converting to a Limited Liability Partnership in 2010 and today, we continue to build on our enviable reputation for providing excellent advice and first class service to our business and personal clients alike. We have many clients in the local community in Coventry and Leamington Spa.Working Hours :Monday-Friday, 9am-5pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative....Read more...
To enable service users to remain in their own homes by providing the support and care needed to help them achieve maximum independence
To undertake duties as identified in the service user plan
To assist the service user to remain safe and secure at home
To help the service user to look after own health
To appropriately record and report any changes in circumstances in the service user’s social or health condition to the line manager
To comply with all risk assessment and to be responsible for notifying your line manager of any changes you think may be necessary
To notify the office daily of any changes made to the programme of work
To ensure that your timesheet is an accurate reflection of your work, and to be responsible for ensuring it is returned to the office at the specified time
To be accountable for your work practice and take responsibility for maintaining and improving your knowledge and skills
To respect the rights of service users, and to strive to establish and maintain their trust and confidence, and that of their families and personal carers
The tasks and expectations of a home carer will include:
Assisting service users with personal care tasks which will include washing, dressing, showering, bathing, dressing and undressing, oral hygiene, toilet and getting in and out of bed
Training:The training will take place at:
The Training Place of Excellence, 2-4 Canterbury Street, Gillingham, Kent. ME7 5TX.
Classes are held one day a week.
Healthcare Support worker Apprenticeship Level 2 qualification
Persons BTEC Level 2 Diploma in Care
Training Outcome:
Senior Healthcare Support Worker Level 3 Apprenticeship
Full-time employment
Employer Description:Evolve Children's Care LTD operate throughout North Kent, they are a dedicated care provider offering high-quality, personalised support services tailored to individual needs. We are committed to empowering lives through compassionate care, delivered by trained and professional staff. We provide homecare services across all Kent and the South East, ensuring high-quality, compassionate care wherever you need it.Working Hours :Monday to Friday between 9.00am and 5.00pm.Skills: ....Read more...
