Principal Responsibilities:
Support the maintenance of accurate and up-to-date employee records, ensuring HR data is complete and compliant with employment legislation and internal policies. This includes maintaining employee files and updating personal and employment information
Assist with the administration and upkeep of the holiday management system, ensuring organisational structures, employee details, and working patterns are accurately reflected at all times
Support the creation of reports from HR systems (including the HR database and holiday system) to provide meaningful management information as required
Provide general administrative support to the HR team across a range of HR activities and processes
Support with recruitment processes, including coordinating interviews and supporting onboarding and offboarding activities, ensuring all documentation is completed accurately and in a timely manner
Promote and communicate employee benefits, supporting colleagues in understanding available offerings
Assist in the preparation and delivery of accurate, timely, and relevant HR management information in line with business requirements
Respond to telephone, email, and written enquiries in a professional, timely, and customer focused manner, escalating queries where appropriate
Handle HR information with a high level of confidentiality, ensuring compliance with GDPR and always maintaining impartiality
NB:
No job description can be entirely comprehensive, and the jobholder will be expected to carry out such other duties as may be required from time to time and are broadly consistent with the job description and status of the post within the organisation
Training Outcome:
Fixed Term contract until end of apprenticeship
All job roles are advertised internally, and upon successful completion of the apprenticeship, the apprentice will be eligible to apply for a suitable position within the company
Employer Description:We are TDS. We were established in 2003 to operate tenancy deposit schemes across the UK and to provide dispute resolution services in relation to tenancy deposits. We now operate tenancy deposit schemes in England and Wales, Scotland, and Northern Ireland from our head office in Hemel Hempstead and our other offices in Glasgow and Belfast. In 2022 we also launched the New Homes Ombudsman Service. We are collaborative and forward-thinking with our colleagues and customers at the heart of everything we do. With our proven success, it is necessary to expand our team to ensure the services we offer continue to make a difference.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Team working,Accuracy,Able to plan and prioritise,Written communication skills,Outlook, Word, Excel,PowerPoint,Willingness to learn HR system,Enthusiastic and motivated,Reliable and flexible,Positive and proactive,Able to work independently,Professional and approachable....Read more...
Maintenance Supervisor – FM Service Provider – Euston, London – Up to £55,000 per annum CBW is currently recruiting an experienced Electrical Supervisor to join a leading Facilities Management provider on a prestigious commercial site in Euston. This is an excellent opportunity for a technically strong M&E professional to lead a small on-site engineering team while acting as the primary client contact for all day-to-day technical and operational matters. The successful candidate will oversee planned preventative maintenance (PPM), reactive maintenance, specialist subcontractor management, and site compliance, ensuring all engineering activities are delivered safely, efficiently, and in line with contractual obligations. This is primarily an off-the-tools supervisory role, focused on managing the engineering team, subcontractors, and client relationships; however, the successful candidate will be expected to provide hands-on technical support and assist during emergency situations or where operational requirements demand. The role also involves managing compliance documentation, coordinating subcontractor visits, reporting and following up on remedial works, and identifying opportunities for additional works to support both client requirements and service delivery. What You'll Be DoingSupervising a small on-site team of four engineers, ensuring high standards of service delivery and technical performance.Acting as the primary client-facing contact for all day-to-day electrical, technical, and operational matters.Managing the delivery of planned preventative maintenance (PPM) and reactive maintenance, ensuring all electrical works are completed within contractual timeframes.Coordinating and managing specialist subcontractors, ensuring works are completed safely, efficiently, and in line with site procedures and statutory requirements.Monitoring site compliance and ensuring all electrical compliance documentation is completed accurately and on time.Managing subcontractor attendance, reviewing reports, and ensuring all remedial works are tracked through to completion.Supporting the safe and efficient operation of the site's electrical infrastructure, ensuring minimal downtime and maximum reliability.Identifying, scoping, and developing additional works opportunities in line with client requirements.Building and maintaining strong working relationships with the client, engineers, and subcontractors to ensure exceptional service delivery.Hours of WorkMonday to Friday, 08:00am – 17:00pmWhat We're Looking ForNVQ Level 3, City & Guilds, or equivalent qualification in Electrical Engineering.Previous experience in an Electrical Supervisor, Lead Engineer, or similar role within a commercial Facilities Management environment.A strong electrical background with excellent knowledge of commercial building services and statutory compliance.Proven experience managing engineers and specialist subcontractors.Experience monitoring compliance documentation and ensuring maintenance activities are completed in line with contractual requirements.Strong client-facing experience with the ability to manage day-to-day technical and operational matters.Excellent organisational, communication, and leadership skills.A proactive, hands-on approach with the ability to identify and develop additional works opportunities while maintaining exceptional service standards.....Read more...
Foot Mobile Maintenance Engineer – Client Direct – Commercial Office Portfolio – Central London – Up to £50,000 + Package CBW Staffing Solutions is currently recruiting for a Foot Mobile Maintenance Engineer to join one of London's fastest-growing client-direct property companies. Due to continued expansion, opportunities are available for Electrical, Mechanical, and Fabric Engineers to work across a prestigious portfolio of commercial office buildings throughout Zones 1 & 2. This is an excellent opportunity for an experienced engineer looking for a varied, client-facing role with genuine opportunities for career progression. Working across multiple high-end commercial buildings, you'll carry out planned and reactive maintenance, support tenant projects, and play a key role in maintaining first-class facilities. In return, the company offers an excellent salary, comprehensive benefits, and a clear pathway into Supervisor and management positions. Hours of Work:Monday to Friday08:00 am – 17:00 pm Overtime AvailableOccasional Call-Outs (where applicable)Key Duties & Responsibilities:Carrying out planned preventative and reactive maintenance across a portfolio of commercial office buildings.Completing electrical, mechanical, or fabric maintenance depending on your trade background.Supporting tenant fit-outs, quoted works, and small project works.Maintaining HVAC systems, including AHUs and FCUs.Carrying out statutory compliance tasks, including emergency lighting, fire alarm testing, and water treatment checks.Completing maintenance reports, logbooks, and compliance documentation.Liaising with and supervising specialist subcontractors.Providing a professional, client-facing service while building strong relationships with tenants and site management.Supporting the wider engineering team across multiple Central London sites.Package:Salary £37,000 – £50,000 (depending on experience, qualifications, and discipline)Zones 1–2 Travelcard28 Days Holiday + Bank HolidaysPrivate Medical Insurance (after probation)Cycle to Work SchemeSeason Ticket LoanPlenty of Overtime AvailableOngoing Training & DevelopmentGenuine Career Progression into Supervisor and Management rolesRequirements:City & Guilds / NVQ Level 2 & 3 in Electrical or Mechanical Engineering (where applicable)Proven experience within commercial building maintenanceGood understanding of statutory compliance and health & safety legislationStrong fault-finding and problem-solving abilitiesExcellent communication and customer-facing skillsComfortable working across multiple sites throughout Central LondonReliable, professional, and able to work both independently and as part of a teamPlease send your CV to Bailey White at CBW Staffing Solutions for more information and to avoid missing out on this opportunity.....Read more...
My client are a leading global Building Services consultancy, with a proven track record in hyperscale data centres. Through their market leading technical expertise, they enable the world’s digital infrastructure and develop the built environment whilst also helping clients realise ambitious plans for zero carbon-built environments. They cover the entire life cycle of any building project, with broad capability offering saving clients time, money, and effort. Due to expansion they have recently started a new due diligence team focused on very early stage site selection and feasibility studies. There are experts in Civils, Environmental and Electrical working together to look at potential sites and ensure they are practical and cost effective for development.Role ResponsibilitiesDue Diligence & Feasibility Lead due diligence projects for potential data centre sites across EMEA. Assess electrical connection risks, and Data Centre electrical design requirements during site selection. Manage feasibility studies and provide strategic input on Electrical Grid Connections to Data Centres. Project ManagementDevelop project plans for all disciplines, timelines, and budgets for early-stage development. Manage multidisciplinary teams including environmental consultants, engineers, and planners. Ensure projects meet site acquisition objectives. Client & Stakeholder Management Act as the primary point of contact for clients during due diligence and planning phases. Communicate complex technical issues clearly to stakeholders. Provide strategic advice to clients on connection agreements and TSO DSO risks. Role RequirementsBachelor’s degree (BEng or BSc) in: Electrical Engineering Electrical & Electronic Engineering Power Engineering (or similar)Be working towards or willing to work towards a CEng Knowledge of Electrical Industrial connection agreements to be able to provide strategic advice to clients on connection agreements and TSO DSO risks.. Excellent project management skills (budgeting, scheduling, resource allocation). Understanding of Electrical codes and regulations that may impact a Data Centre. LV and HV power distribution design Load calculations Knowledge of Earthing / grounding systems UPS, generators, and renewable integration (is an advantage) Ability to interpret technical reports and translate findings into actionable strategies. Strong stakeholder engagement and communication skills. Familiarity with data centre development processes and infrastructure planning is a plus. Experience in leading electrical design on complex projects Responsibility for technical decision-making Coordination with: Mechanical, civil, and control disciplines; and Clients, contractors, and regulatorsExperience in Data Centre Design is preferred or large Industrial warehouse designAct in an ethical manner and follows the principles of the ethics charter and ethics in practice guidelinesBackground in consulting or construction preferred. ....Read more...
At Zero2Five, we're looking for a passionate and experienced Nursery Manager to lead our thriving nursery in Gallions (E16). If you're driven by delivering exceptional early years education, inspiring teams, and creating a nurturing environment where children flourish, we'd love to hear from you.What You'll Do
Lead, motivate and develop a high-performing nursery team.Deliver an inspiring EYFS curriculum that supports every child's development.Maintain the highest standards of safeguarding, health, safety and wellbeing.Build trusted partnerships with parents through open, positive communication.Manage budgets and resources to ensure outstanding nursery provision.Ensure full compliance with Ofsted and all regulatory requirements.Drive continuous improvement to achieve excellence in everything you do.
What You'll Bring
Level 3 CCLD qualification (or equivalent) or above.Experience working with children aged 3 months to 5 years.At least 2 years' Nursery Management experience, ideally including Ofsted inspections.Strong leadership skills with the ability to inspire and develop a team.Excellent organisational, delegation and time management skills.Enhanced DBS check.
Benefits
Competitive salaryCompany pensionCareer development and progression opportunitiesOngoing training and professional developmentSupportive leadership and collaborative team cultureCompany eventsBe part of a childcare provider that values quality, care and excellence
Apply today or email your most up to date CV to ollie@zero2five.co.uk....Read more...
Our client is a market leading manufacturer of products and solutions utilised within the construction industry, based in the Eggborough area. Applicants to the Production Shift Supervisor vacancy invited from a wide range of manufacturing backgrounds. Taking manufacturing operations to the next level for production, planning, quality, H & S and overall efficiency.What's in it for you as a Shift Production Supervisor?
Salary starting at circa £42,000 per annum
Monday - Thursday (One week days, One week Nights)
KPI Driven Bonus
30 days holiday
Competitive company pension
Location - Eggborough
Career Progression and accredited training program.
Key Responsibilities of Shift Production Supervisor;
The leadership of manufacturing / production operations, covering both automated and labour intensive processes, whilst seeking to automate processes where possible
International Management Skills
The development and promotion of lean manufacturing techniques, such as 5s, 6 sigma, VSM, SMED, TPM, OEE etc, across manufacturing operations
To identify opportunities to further automate manufacturing processes
Implement different KPIs across the factory
Qualifications and Experience for a Shift Production Supervisor;
Previous experience within a Senior Production/ manufacturing leadership position, e.g. Operations Manager, Manufacturing Manager, Production Manager, Shift Operations Manager, Shift Production Manager, Production Lead, etc
Leadership and people management skills and the ability to build, motivate, develop and improve teams.
Experience within a fast-paced manufacturing / engineering environment, practically implementing continuous improvement tools and techniques - Lean and Six Sigma.
This position would suit Production Supervisor, Production Manager, Shift Manager or Shift Supervisor....Read more...
Finance Director
Private Equity-Backed | Multi-Site HospitalityLondonCirca £120-130k + bonus
An exciting opportunity has arisen for a commercially driven Finance Director to join a high-growth, private equity-backed hospitality business.Working closely with the CEO and Board, you'll play a pivotal role in shaping business strategy, driving growth, and preparing the business for its next stage of development.Key responsibilities include:
Leading all financial planning, budgeting, forecasting and cash flow management.Delivering insightful board reporting and commercial analysis to support strategic decision-making.Partnering with the executive team to drive business performance, profitability and new site expansion.Managing relationships with private equity investors, lenders and external advisers.Overseeing financial controls, compliance, systems and process improvements.Leading and developing a high-performing finance team.Supporting investment appraisals, acquisitions, refinancing and future exit readiness.
Candidate Profile:
CFO/FD experience within a multi-site hospitality, leisure, retail or consumer-facing business.Experience working in a private equity or investor-backed environment.Strong commercial acumen with exceptional financial planning, reporting and stakeholder management skills.A collaborative leadership style, with the confidence to challenge and influence at Board level.Experience supporting business growth, refinancing or a successful exit would be highly advantageous.
This is a fantastic opportunity to make a genuine impact within an ambitious, fast-paced business with significant growth plans.....Read more...
We are currently seeking an experienced Adult Social Worker to join a Neighbourhood Team.
This role requires a recognised Social Work qualification and a minimum of two years' post-qualified experience.
About the Team
The team works with vulnerable adults aged 18 and over, providing long-term support and case management to help individuals achieve the best possible outcomes. Responsibilities include undertaking Care Act assessments, Mental Capacity Act assessments, and Section 42 safeguarding enquiries, while developing person-centred care plans tailored to individual needs.
The team offers a supportive management structure, regular supervision, and ongoing guidance to ensure staff feel well supported in their role.
About You
The successful candidate will be enthusiastic, motivated, and knowledgeable in adult social work settings, including community, hospital, older persons, and physical disability services. You will hold a Social Work qualification (Degree, DipSW, or CQSW) and have at least two years of post-qualified experience.
A valid UK driving licence and access to a vehicle would be advantageous but are not essential for this position.
What's on Offer?
£30.00 per hour (PAYE payment options also available)
Hybrid working arrangement
Easily accessible location with good transport links
On-site or nearby parking available
Stable contract due to ongoing service demand
For More Information
Please get in touch with:
Luke LongmanTeam Managerllongman@charecruitment.com07436 380232....Read more...
Assistant Chief Engineer - Luxury Hotel in Edinburgh Salary: Negotiable + Excellent BenefitsAn exceptional opportunity has arisen for an experienced Assistant Chief Engineer to join the senior leadership team of a prestigious luxury hotel in Edinburgh.Working alongside the Chief Engineer, you will play a key role in ensuring the smooth operation, maintenance and continual improvement of the hotel's facilities and infrastructure. This is a hands-on leadership position within a high-profile, full-service property, offering exposure to a diverse range of building systems, guest facilities and capital projects.Responsibilities
Support the Chief Engineer in the day-to-day management of the engineering and maintenance department.Lead, motivate and develop the engineering team to deliver exceptional standards across the property.Ensure all planned preventative maintenance (PPM) programmes are completed efficiently.Respond promptly to reactive maintenance issues, minimising disruption to guests and operations.Assist in managing departmental budgets, contractors and procurement.Ensure full compliance with all statutory legislation, health & safety requirements and company policies.Support refurbishment projects, capital expenditure programmes and continuous improvement initiatives.Maintain the highest standards across all guest rooms, public areas, back-of-house facilities and plant equipment.
Requirements
Previous experience in a senior engineering or maintenance leadership role within a hotel or similar hospitality environment.Strong technical knowledge across building services, HVAC, electrical, plumbing and mechanical systems.A proactive, hands-on management style with excellent problem-solving skills.Experience leading and developing engineering teams.A sound understanding of health & safety legislation and compliance requirements.Excellent organisational skills with the ability to prioritise multiple tasks in a fast-paced environment.....Read more...
We are currently looking for an Adult’s Senior Social Worker to join a Complex Care Team.
Do not apply for this role if you do not have a Social Work Qualification with a minimum of 2 years post qualified experience.
About the team
This team supports vulnerable adults with complex needs, focusing on promoting independence and wellbeing. Responsibilities include developing personalised care plans, completing safeguarding and Mental Capacity Assessments, and managing care packages. With a reduced caseload, the team provides dedicated, thorough case management. A strengths-based approach ensures support is tailored to each individual, leading to meaningful and effective outcomes.
About you
It is essential to have a degree within Social Work (Degree/DipSW/CQSW) with a minimum of two years experience working in Adult’s Social Work. Having previous experience working with adults safeguarding proceedings is key to be considered for this position. A valid UK driving license and vehicle is desirable but not essential to qualify for this role.
What’s on offer
£35.00 per hour umbrella rate (PAYE payment options available also)
Hybrid working scheme
Easily accessible via car and public transport
Regular supervision and support from senior management
Immediate start available
For more information, please get in contact
Liberty Hodder – Recruitment Consultant
lhodder@charecruitment.com
07884008267....Read more...
We are looking for an Adult’s Social Worker to join a Hospital Discharge Team.
This role requires a Social Work Qualification with a minimum of 2 years post qualified experience.
About the team
This team is made up of all levels of social workers and has a very strong management system in place to help with support. They are responsible for safeguarding vulnerable individuals 18+ making sure their needs are being met while working with the individual’s family and other health professionals to make sure the correct support is in place ready for them to be discharged. This is a very fast-paced environment with a quick turnover of assessments and caseloads.
About you
It is essential to have a degree within Social Work (Degree/DipSW/CQSW) with a minimum of two year’s experience within adult’s social work in order to be considered for this role. Having experience and knowledge in discharge to assess or hospital work is essential for this role. A valid UK driving licence and vehicle is required to qualify for this position.
What’s on offer?
£32.00 per hour umbrella (PAYE payment options available also)
Hybrid working scheme
Stable team with strong management support
Short term, fast paced work
Monitored caseload numbers
For more information, please get in contact
Liberty Hodder – Recruitment Consultant
lhodder@charecruitment.com
07884008267
....Read more...
Banquet Manager Luxury Mountain Resort Salary: $75,000–$85,000 USD + BonusPackage: Full Benefits | PTO | Ski Pass Perks | Staff Discounts | Relocation Assistance Potentially AvailableWe are hiring on behalf of a well-known luxury mountain resort seeking an experienced Banquet Manager to lead high-end event operations across weddings, corporate functions, and large-scale resort events.Key Responsibilities
Lead and oversee front-of-house banquet operations for luxury events and functionsManage banquet service teams including servers, bartenders, support staff, and stewardsCoordinate closely with culinary and events teams to ensure seamless event executionAct as the primary on-site contact for clients during eventsCreate and manage BEOs, ensuring accurate updates on menus, guest counts, and event detailsOversee scheduling, payroll, gratuities, and labor managementMaintain high service standards across plated dinners, receptions, buffets, and special eventsTrain, mentor, and motivate banquet team membersManage banquet inventory including glassware, plateware, buffet displays, and service equipmentEnsure cleanliness, health & safety, and luxury hospitality standards are consistently maintained
Requirements
Minimum 2+ years of banquet management experiencePrevious luxury hotel or resort experience preferredStrong experience managing weddings, corporate functions, and large-scale eventsExcellent leadership, communication, and organizational skillsExperience working in high-volume, fast-paced environmentsStrong understanding of banquet operations and fine dining service standards
....Read more...
Director of Food & Beverage – Luxury ResortLocation: Fiji Compensation: AUD $6,000–$8,000 per month + living expenses Benefits: On-site accommodation, local medical insurance, annual flights home, work permit & moreWe are recruiting for a luxury island resort in Fiji seeking an experienced Director of Food & Beverage to oversee the full F&B operation and lead a high-level guest experience in an intimate luxury environment.The Role
Oversee all Food & Beverage operations, ensuring exceptional service and luxury standardsLead and develop the F&B team across the resort's outletsDrive beverage strategy with a strong focus on wine and sommelier programmesManage day-to-day operations, service standards and overall guest satisfactionWork closely with senior leadership to develop and enhance the resort's F&B offeringTake a hands-on approach to leadership within a smaller, luxury resort environment
The Ideal Candidate
5+ years of Food & Beverage management experienceBackground within small luxury hotels or resortsStrong general F&B operational experienceProven strengths in beverage management and wine/sommelier programmesLuxury hospitality experience with a strong focus on guest serviceFiji experience is an advantageHands-on, personable and confident leading a team in a remote island environment
....Read more...
Measurement & Quantification
Construction Cost Market Testing
Cost Plan Preparation
Tender Document Preparation
Tender Process Management
Contract Document Compilation
Valuations
Variation Account Management
Final Account Agreement
Training Outcome:Following completion of the degree and chartership, we expect the person to be operating at Project Surveyor level, on a programme to Senior Project Surveyor.Employer Description:Abakus Consulting is an independent construction cost consultancy with a key focus on excellent service delivery for our clients.
We are passionate about our clients, their projects and pride ourselves on delivering best value results.
Our people are experienced construction professionals who bring strong expertise and a high standard of service delivery.
Our services are led by directors on every project and this is a firm commitment to our clients.
Our aim is to successfully deliver the objectives of our clients by reducing risk and maximising value.
We take a proactive approach throughout all stages of our projects. Our advice is accurate, clearly communicated and professionally delivered.
We care about our clients and set out to exceed their expectations.
We promote a sustainable approach to the built environment and are proud members of the UK Green Building Council.Working Hours :Monday to Friday 9am - 5:3Oam
(Study on Fridays)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative....Read more...
Shipping & Sourcing Support:
Identify best suppliers for specific devices and place orders accordingly
Review customer orders ready for processing, identify next steps
Prepare devices for shipping: packaging, shipment creation, liaising with couriers, etc.
Data Management & Pricing:
Manage client, product, and pricing data
Support accurate product listings and pricing updates
Use Microsoft Excel and internal systems
Learn how data drives business decisions
Quality Management:
Test technology and accessories
Validate quality guidelines
Support high customer satisfaction standards
Training:
As part of this role, you will undertake a level 3 apprenticeship in Business Administration
Your training will be completed online with a dedicated tutor who will support you in your studies
You will be given time each a week to work on your apprenticeship training
Training Outcome:
This apprenticeship you will give you real world business experience and transferable skills for a future career
Employer Description:Mobile Advantage is part of Recommerce Limited, a forward‑thinking company specialising in sustainable technology and circular economy solutions. We help businesses give employees access to great‑value technology devices while reducing environmental impact through reuse and recycling.Working Hours :Monday - Friday, 9.00am - 5.00pm, with a 30-minute unpaid lunch break.Skills: Communication skills,Attention to detail,Number skills,Team working,Basic Excel skills preferred....Read more...
This is your opportunity to work within a professional dental practice while studying for your Level 2 Customer Service Practitioner apprenticeship with Tempdent, alongside Dental Receptionist specific training. You’ll develop the skills needed to provide excellent patient service and support the smooth running of a busy dental practice.
Key duties may include:
Greeting patients and welcoming them into the practice
Managing appointment bookings and diary systems
Handling patient enquiries both in person and over the phone
Processing payments and maintaining accurate patient records
Supporting the dental team with administrative tasks
Ensuring a positive patient experience from arrival to departure
Maintaining confidentiality and professionalism at all times
Training:Provided by Tempdent:
Level 2 Customer Service Practitioner Apprenticeship
Dental Receptionist specific training
Functional Skills (if applicable)
Flexible online delivery model
Induction and regular progress support
Training Outcome:Possibility of a full time role after the completion of the apprenticeship and progression within the practice.Employer Description:This welcoming dental practice supports apprentices with ongoing training and opportunities for professional development within dental administration and practice management.Working Hours :Between 7.45am - 6.15pm, Monday - Friday. Later finish on a Thursday (7.15pm). Rota for Saturdays, 9.00am - 1.00pm.Skills: Administrative Skills,Attention to Detail,Customer Care Skills,Initative,IT Skills,Non judgemental,Organisational Skills,Problem Solving Skills,Teamworking,Communication Skills,Professionalism,Telephone Skills,Time Management....Read more...
This is your opportunity to work within a professional dental practice while studying for your Level 2 Customer Service Practitioner apprenticeship with Tempdent, alongside Dental Receptionist specific training.
You’ll develop the skills needed to provide excellent patient service and support the smooth running of a busy dental practice.
Key duties may include:
Greeting patients and welcoming them into the practice
Managing appointment bookings and diary systems
Handling patient enquiries both in person and over the phone
Processing payments and maintaining accurate patient records
Supporting the dental team with administrative tasks
Ensuring a positive patient experience from arrival to departure
Maintaining confidentiality and professionalism at all times
Training:Provided by Tempdent:
Level 2 Customer Service Practitioner Apprenticeship
Dental Receptionist specific training
Functional Skills (if applicable)
Flexible online delivery model
Induction and regular progress support
Training Outcome:
Possibility of a full time role after the completion of the Apprenticeship and progression within the practice
Employer Description:This welcoming dental practice supports apprentices with ongoing training and opportunities for professional development within dental administration and practice management.Working Hours :Monday- Friday, 9.00am- 5.00pm. Alternative Saturdays if trainee would like to work.Skills: Administrative Skills,Attention to Detail,Customer Care Skills,Initative,IT Skills,Non judgemental,Organisational Skills,Problem Solving Skills,Teamworking,Communication Skills,Professionalism,Telephone Skills,Time Management....Read more...
As part of your apprenticeship, you will gain hands-on experience supporting a busy transport operation. Typical daily activities include:
Assisting with planning and organising deliveries and collections across the UK
Scheduling vehicle loads to maximise efficiency and customer service
Managing trailer movements and helping ensure vehicles are available when needed
Communicating with drivers, warehouse teams, customers and colleagues
Monitoring delivery performance, vehicle utilisation and key operational targets
Booking collection and delivery times with customers
Updating Transport Management Systems (TMS) and maintaining accurate records
Completing administrative tasks such as data entry and document management
Attending operational meetings and contributing ideas for continuous improvement
Following company procedures and health and safety requirements
Training:The apprentice will join the Gregory Planner Academy with a structured learning plan starting from day 1. This is supported by onsite training with SP Training to gain a level 2 Transport Operator Apprenticeship. Training Outcome:Transport Planner initially with the potential to progress to Transport Operator in time. Employer Description:The Gregory Group is a leading UK logistics company providing transport, warehousing and supply chain solutions nationwide. As a family-owned business, we are committed to developing our people, offering excellent training, career progression and the opportunity to work in a fast-paced, supportive environmentWorking Hours :Monday to Friday 08:30 - 17:00Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Main Responsibilities:
Responding to customer inquiries and complaints and resolving any issues in a timely and professional manner
Accurate recording of complaints
All complaints logged and acknowledged within 24 hours
Accurate recording of all complaints and survey results
Provide feedback where necessary to Head of Customer Experience
Identify trends
Resolve client complaints within SLA
Collaborating with other departments to ensure customer satisfaction
Handling customer complaints and escalating issues as necessary
Maintaining customer records by updating account information
Company Benefits:
Incentive trips & prizes
High Street discounts
Long service awards
Free flu jabs
Health and Wellbeing perks
Company funded social events
Funded courses
Excellent progression opportunities
Discounted staff travel
Pension Scheme
Training:
Customer Service Practitioner Level 2 apprenticeship Standard
Training Outcome:
Customer Service Advisor
Customer Experience Manager
Various other opportunities in other roles / departments (squiggly career path)
Employer Description:Global travel management, powered by people and tech
Clarity Travel handle everything from rate negotiations to travel risk management, ensuring your corporate travel programme is expertly planned and managed, no matter where your business takes you.Working Hours :Monday to Friday from 9:00am to 5:30pmSkills: Communication skills,IT skills,Organisation skills,Attention to detail,Customer care skills....Read more...
3rd party catalogue management
Ensure pricing and products are up to date and in line with our agreed rates
Support negotiations with 3rd party suppliers
Manage approved supplier list
Contract management
Ensure compliance to Philips policies
Collection of requirements from different teams
Guidance and support to internal stakeholders on P2P processes and other procurement policies
Tender support
Supporting procurement specialists and running your own one-off project
Joining team meetings
Presenting to teams
Project ownership
Training:
Training with training provider will be virtual
We believe that we are better together than apart. This is role based from our Farnborough office
For our office-based teams which means working there in-person at least 3 days per week
Training Outcome:
Basic knowledge in Procurement
Further progression may well be available in other areas within our sector, upon successful completion of the apprenticeship
Employer Description:We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.Working Hours :Monday - Friday, shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Business Acumen,Stakeholder Communication....Read more...
What you’ll be doing ?
Supporting Account Executives with a range of day-to-day administrative tasks.
Conducting online business research using industry-specific platforms.
Accurately entering and maintaining information within our CRM database.
Using Microsoft Office applications, including Outlook, Word and Excel.
Speaking with businesses by telephone to verify and update contact information.
Assisting with marketing and sales support activities.
Learning about business development, marketing and customer relationship management.
Working collaboratively with colleagues while developing your professional and communication skills.
Training:To meet the requirements of the Level 3 Business Administration apprenticeship programme, you will need to spend 6 hours a week of your time undertaking off-the-job learning, which will include:
Formal training, including online learning and internal learning events
1-2-1s with your coach and line manager
Observing and shadowing colleagues
Writing up learning reflections for your portfolio
Training Outcome:Full-time employment upon successful completion of the apprenticeship.Employer Description:ProspectAware is a leading marketing agency for the technology industry, helping customers accelerate their sales strategies by positioning their sales teams directly in front of the people they need to sell to.
Their clients consist of the world’s largest and most successful technology providers such as Amazon, Cisco, Airbus, and Dropbox to name a few!Working Hours :Monday to Friday, between 9.00am - 5.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Administrative skills,Logical,Team working,Telephone skills,Time management....Read more...
Speaking with potential customers and generating new business
Building strong relationships with new and existing clients
Helping to manage and grow your own customer accounts
Preparing quotes, following up enquiries and updating company systems
Working towards individual and team sales targets
Learning how the same-day courier and logistics industry operates
Minimum of 6-hours per week spent on apprenticeship work and training
Training:Customer Service Specialist Level 3.
You'll attend monthly 1-2-1 meetings (online via teams every month - NO classroom OR college!) with your tutor and learn about modules including the organisation & role fundamentals, customer management and the customer experience. You will be given a minimum of 3-hours per week to complete any apprenticeship work (assignments, research, and projects) and will receive at least another 3-hours of training from your employer.Training Outcome:Upon successful completion, there will be an opportunity to progress into a permanent Sales Executive/Account Manager position.Employer Description:SAS Sameday Limited is a fast-growing, nationwide same-day courier company based in Horbury, Wakefield. They are looking for a motivated person to join their team as a Sales Executive / Account Manager Apprentice. This is a fantastic opportunity to earn while you learn, gain a recognised qualification and build a long-term career within sales, account management and logistics.Working Hours :Monday to Friday 9am to 5pm, flexible lunch break.Skills: Attention to detail,Communication skills,Customer care skills,Initiative,IT skills,Logical,Non judgemental,Organisation skills,Patience,Problem solving skills,Team working....Read more...
The Transport Planning Assistant apprentice will support the day-to-day operation of the Harlow Transport Office, helping to ensure the Company's HGV fleet and drivers operate safely and in accordance with relevant transport legislation and compliance requirements.
Working under the supervision of the Depot Transport Manager, the apprentice will develop practical experience in driver compliance, tachograph analysis, vehicle documentation, accident investigation and transport administration. The role will involve regular communication with drivers, planners, workshops and other operational colleagues.Training:The apprenticeship includes regular training with an award winning training provider TRS Training. You will attend monthly online sessions and you'll gain new skills and work alongside experienced staff whilst completing your 13-month, Level 2 apprenticeship.Training Outcome:Following successful completion of the apprenticeship, the anticipated progression route is to continue professional development by working towards the Transport Manager Certificate of Professional Competence (CPC).Employer Description:Sortera is London’s largest specialist construction waste management company. Every day, our people work with thousands of customers to support positive outcomes for both the environment and wider society.
We provide waste management and recycling solutions for the construction, infrastructure and industrial sectors, focusing on converting residual materials into valuable resources through reuse, recycling and energy recovery.
At Sortera, we are committed to making a positive contribution to the environment and to the communities in which we operate.Working Hours :Monday- Friday, 7:00am- 5:00pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working....Read more...
In this position you will be responsible for undertaking a variety of accounts duties.
Key tasks:
Scanning/OCR’ing invoices/statements
Posting of invoices/cash
Bank reconciliations
Production of journals to post
To support the management accounts department on the tasks involved in the production of monthly management accounts/annual audit files
Liaising with our pharmacies via phone & email to chase outstanding claims
Producing monthly reports
Training:Accounts or Finance Assistant Level 2.
You will primarily work 4-days per week at the head office in Bolton (BL6 4SA ), and attend Bolton College (BL3 5BG) 1-day per week. Training Outcome:The successful candidate may have the opportunity to progress to a higher-level apprenticeship and to full-time paid employment within the company.Employer Description:Cohens Chemist is one of the UK’s leading community and online pharmacies. The Company has been established since 1980 with over 200 branches in the UK providing expert care to over 450,000 patients and processing over 1 million prescriptions. With a strong community presence and an online healthcare platform our patients can take control of their healthcare whenever they want from wherever they live.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Team working,Non judgemental,Ability to work under pressure,Microsoft Excel Skills,Strong interest in AAT....Read more...
Administrative Support: Produce accurate documents, letters, emails, and reports. Maintain and update physical and digital filing systems in compliance with data protectionregulations.
Communication: Serve as the first point of contact for the business. Answer the telephone, deal with general inquiries, and redirect calls to the appropriate team members.
Customer Service: Interact professionally with internal and external clients, building positive relationships.
Data Management: Input data into company databases, keep accurate records, and assist with processing transactions or invoices.
Process Improvement: Learn how our business works and make recommendations to management for administrative improvements.
Stock Control: Building a good relationship with our feed client and ensuring accurate fixings are recorded and delivery records maintained and sent to the relevant parties.
Training Outcome:Position available subject to successful completion of the apprenticeship.Employer Description:Cattedown Wharves is a commercial port handling bulk dry cargoes (animal feed, aggregates and clay) and fuels.We are part of James Fisher PLC, but feel like a small family-owned business due to having only 13 members of staff employed on the site.We have an office team of 4 people (inc apprentice), a weighbridge operator, 3 security guards and the remaining team members are all Port Operatives, working on the quay loading/unloading ships and lorries, handling dry cargoes and mooring vessels.Working Hours :Monday to Friday 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Willing to learn....Read more...
