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Apprentice Business Administrator - University of Oxford IT Services
You will be fully trained to carry out the following main tasks: Enquiry handling and customer service: Act as first port of call for all type of enquiries. Respond to emails, phone calls, and other communications following established procedures Assist in managing course registers for both in-person and online classes and recording attendance Welcome and assist teachers attending in-person teaching at the Thames Suite. Support teachers delivering online courses Liaise with Digital Skills teachers and other training providers in the University to arrange courses or talks under the Digital Capabilities programme Contribute to promoting the Digital Capabilities programme by assisting with newsletters, social media updates, and other communication channels Monitor user’s additional need requirements and provide support Financial and administrative: Help us to ensure that our course and delegate information in our course management system is correct and up to date, in line with our data quality standards Follow established processes for making administrative arrangements for courses and events (e.g., room booking, signage, catering, travel and accommodation for staff) Monitor payments, making sure we obtain the information we need on time. Work with the finance team to ensure we receive the money we are expecting Follow our processes and issue refunds where appropriate Raise Purchase Orders (e.g., for buying equipment, licences, and training) Create/update documents that explain how our processes work Maintain and regularly update mailing lists and expressions of interest Support for teaching and training services: Make sure that room, computers, software and equipment comply with our standard checklist and that they are ready when needed (e.g., are the computers and projection screens on? is the right software installed?) When you identify non-compliant issues take remedial action (e.g., fix the issue directly or contact the technical support team) Track, audit and keep inventories of licenses and equipment Learn to install and test basic software, either manually or using systems provided, liaising with internal suppliers for support when required Learn to provide basic IT and AV support (face-to-face and online). This might be showing people how to use the technology before a session or reacting quickly to live issues Assist with the maintenance of course materials and resources, including the scheduling, recording and editing of course sessions, ensuring compliance with digital content publishing procedures Training:Duration: 15 months practical training period, plus 3 months for End Point Assessment Delivery model: Work-based training with your employer 10 days Business Professionals training at college Approximately 12 on-site assessment visits per year Level 2 Functional Skills in maths and English (7 days at college for each, if required) Off the job training will count for at least 6 hours per week of an apprentice’s time at work Qualifications included: Level 2 Functional Skills in English and maths (if required) Level 3 Business Administrator apprenticeship standard End Point Assessment: Knowledge test Portfolio based interview Project/improvement presentation Training Outcome:Over 80% of our apprentices continue with us in the role they have been trained for after their apprenticeship and that is just the start of their career.Employer Description:We are the largest employer in Oxfordshire with around 16,000 staff working in and around Oxford in a huge range of roles. Our apprentices are never on their own and will benefit from a supportive environment working in collaboration with the rest of our committed team. You will also be supported by the central apprenticeship team and you will join our growing network of apprentices within the university. You will have the opportunity to become an apprenticeship ambassador for the University and region. We will provide you with a welcoming and inclusive workplace, offering support and development opportunities that will enable you to progress and do your best work. We recognise diversity as our strength, vital for innovation and creativity, and we aspire to build a truly diverse community, which values and respects every individual’s unique contribution.Working Hours :Monday - Friday 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Team working,Initiative,MS Excel, Outlook and Word,Keen to learn new skills,A technical mindset ....Read more...
Level 2 Sports Coach Apprentice with Swimming Specialism
Are you passionate about sport and physical activity and specifically have a love for swimming? Do you love working with children to make a difference and impact on their learning and wellbeing? Can you be a positive role model to inspire and motivate children? Would you relish the opportunity to work alongside a friendly, supportive and hard-working team? If so, our Level 2 Sports Coach (swimming specialism) apprenticeship opportunity may be perfect for you! The Level 2 Sports Coach Apprentice with Swimming specialism has an important role to play in improving the health and wellbeing of children, families and communities by supporting the delivery of fun, inclusive and engaging sessions using our pop-up swimming pools. Working alongside our pool co-ordinator and swim teachers, this apprenticeship will give you an introduction into the world of swim teaching. Along the apprenticeship journey, you will learn how to plan, deliver and review sessions. We will also fund your lifeguarding and swim teacher level 1 and level 2 qualification. There will also be an expectation to work on our Active Holiday camps during school holidays. Key aspects of the role include: Working directly with pupils across key stages 1 and 2 Support the delivery of swimming across National Curriculum PE lessons Support extra-curricular activities Undertaking routine maintenance of equipment and maintaining the cleanliness and safety of the pool environment Delivery of a range of interventions to support targeted pupil learning Run/organise sports competitions/events Use of technology to engage pupils with physical activity and sports especially swimming Supporting holiday camp programmes and activities (where necessary) Support other projects and activities relating to participation in sport and physical activity Training:Level 2 Community Activator Coach Apprenticeship Standard with Swimming Specialism Sector specific CPD, such as; · NPLQ qualification · SEQ Level 1 Swim Teaching assistant qualification · SEQ Level 2 Swim Teacher qualification · Supporting the PE curriculum (swimming focussed) · L3 Paediatric First Aid · Behaviour Management · Safeguarding / Prevent · Mental Health and Wellbeing · Digital skills Functional skills in maths and English (where required)Training Outcome:We will support you in your personal development by providing you with the underpinning knowledge, skills and experience for the following: · Careers within the Sport Coaching/education sector · Potential further employment with Active Me 360 · Opportunity for further education · Opportunity to progress to become a swim teacher · Opportunity to become a pool co-ordinatorEmployer Description:Active Me 360 are a proud social enterprise which serve the communities of Hampshire and West Sussex. Using the vehicle of school sport and physical activity, we aim to offer increased opportunities for young people, predominantly of primary school age to experience high quality National Curriculum PE sessions, before and after school wrap around session and holiday provisions. We have recently launched our Swim Ed programme in which we take portable pop-up pools to schools to teach children the important life skills of swimming and water safety. We have a dedicated training and development team that help to support and personalise progressions throughout the company. As part of our social enterprise commitment, we reinvest 65% of our annual profits back into local communities to encourage positive social change and further support the community. We are also the first PE and sport provider across Hampshire and West Sussex to off set our teams travel with our Green Strategy. We are linked with a UK based company, Ecologi who plant trees across worldwide projects. The CO2 we produce is converted into a number of trees to support the projects. Working for Active Me 360 will allow you to make a difference each and every day to the children, young people and wider communities.Working Hours :37.5 hours per week, Monday – Friday 9am - 4.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness,Strong swimmer ....Read more...
Hospitality Team Member Level 2 Apprenticeship
Responsibilities of a Hospitality Team Member at Origin Kensington: Menu Knowledge: Understand and explain all dishes, ingredients, and preparation methods to guests Recommend dishes based on dietary requirements and preferences Stay updated on seasonal changes to the menu and specials Bar Knowledge: Prepare and serve a variety of beverages, including cocktails, wines, and spirits Provide recommendations based on guest preferences Maintain cleanliness and organisation of the bar area Barista Duties: Prepare and serve high-quality coffees and teas, ensuring consistency Operate and maintain coffee machines and equipment Engage with guests to provide personalized service and recommendations Guest Service: Greet and seat guests warmly, ensuring an exceptional first impression Take orders accurately and relay them to the kitchen efficiently Ensure guest satisfaction by addressing concerns promptly and professionally Table Service: Deliver food and beverages to tables promptly and with care Manage table settings, clearing, and resetting for a seamless dining experience Upsell menu items and promotions to enhance the guest experience Health and Safety: Adhere to all food hygiene and safety standards Report any maintenance or safety concerns to management Team Collaboration: Support colleagues in all areas of the restaurant during busy periods Participate in team briefings and training sessions This multifaceted role ensures a dynamic experience for both team members and guests, emphasizing the luxury standards of Origin Kensington Training:Hospitality Team Member Level 2. On-the-Job Training: Work alongside experienced team members to gain practical skills in guest service, food and beverage operations, barista techniques, and bar service Shadow senior colleagues to understand luxury service standards and day-to-day restaurant operations Structured Learning Sessions: Attend regular workshops and training sessions focused on hospitality fundamentals, including menu knowledge, communication skills, and health & safety protocols Participate in barista training and cocktail-making workshops to develop technical expertise Mentorship and Coaching: Receive one-on-one guidance from mentors, including team leaders and managers Regular feedback sessions to identify strengths and areas for improvement Rotational Learning: Experience different roles within the restaurant, such as front-of-house service, barista duties, and bar service, to build versatility.Learn kitchen operations to enhance understanding of menu items and preparation E-Learning and Assignments: Complete online modules and assignments to reinforce knowledge of customer service, food safety, and industry best practices Workplace Projects: Undertake practical tasks such as creating a drinks menu or leading a service section to apply learning in real scenarios Assessments and Reviews: Regular progress reviews with a designated trainer or assessor to track development End-point assessment to demonstrate competency in all required areas Training Outcome:After completing the Hospitality Team Member Level 2 Apprenticeship at the Royal Garden Hotel, you could pursue roles such as: Restaurant Supervisor Barista Specialist Bartender/Mixologist Guest Service Assistant Events Coordinator Front Office Assistant Food and Beverage Manager With further training, you can progress to senior positions like department manager or specialise in areas such as sommelier, catering manager, or hotel operations Employer Description:The Royal Garden Hotel is a luxurious 5-star hotel located in Kensington, London, offering 396 fully refurbished bedrooms as of 2024. With stunning views of Kensington Palace and Gardens, the hotel is a prime destination for both leisure and business travelers, providing easy access to major London attractions like Hyde Park and the Royal Albert Hall. The hotel offers world-class dining experiences, including the Origin of Kensington, a contemporary British restaurant that showcases the finest seasonal ingredients, and the stylish Piano Bar, where guests can enjoy live music and expertly crafted cocktails in a relaxed, sophisticated setting. Renowned for its outstanding service and dedication to a personalised guest experience, the Royal Garden Hotel combines luxury with a welcoming, tailored approach. With elegant event spaces and a strong commitment to staff development, it is not only a sought-after destination for visitors but also an exceptional place to grow a career in hospitality.Working Hours :We are a hotel and work on a variety of shifts some starting 06:00 earliest start, 23:00 latest finish time, where you will work on a roster system after your trained in each area, exact working days and hours TBCSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Patience ....Read more...
Management Information Apprentice
Your duties will include: Obtain students’ prior attainment levels from the DfE and ensure targets are set accordingly. Conduct regular audits of the database prior to the completion of the student census. Support the Academy timetabler in the maintenance of the timetable. Assist in the production of the student census at both academies, liaising with appropriate staff in order to authorise the returns. Liaise with specialist staff and respond to their requests for system changes, such as adding behaviour types. Maintain and continue the systems placed by the Management Information Officer. Present data in an agreed format as required by the data calendar, including the upload of data to SMID (web-based analysis tool). Make recommendations on school data collection, methods of analysis and methods of collection to improve current systems to the Management Information officer for their consideration. Creation of class marksheets for data collection and co-ordinating the collection of data as dictated by the Assessment Calendar. Assist with DfE Tables checking exercise (in June and September). Assist with the analysis of external exam results (August). Production and distribution of student reports to parents/carers. Create and run basic bespoke reports as required by stakeholders, referring complex requests to the Management Information Officer. Flexibility to support other MIS users as and when necessary (e.g. entering of admission paperwork onto the MIS). Deliver induction training for new staff on the use of the MIS and SMID. Maintain an awareness of legislation and software up-dates that require the collection of additional information. Manage own workload raising issues with Management Information Officer. Undertake training and development activities as required. To travel to academies within the Trust providing support where needed as directed by the Management Information Officer. Any other duty as required by the line manager commensurate with the post Training:Data Analysts play a crucial role in supporting organisations to make informed decisions through data collection, analysis, reporting, and data modelling/forecasting. Apprentices completing the L4 Data Analyst will be responsible for collecting and collating data, conducting in-depth analysis and identifying patterns, trends, and insights, creating visually appealing graphs, charts, and data visualisations to present findings effectively. Apprentices will also develop strong skills in querying databases and utilising statistical techniques to extract meaningful information and data trends. As a Data Analyst apprentice, your problem-solving abilities will be required as you address data-related challenges and provide data-driven solutions in supporting decision-making processes. Effective communication skills are important to the role and will be required for communicating findings and recommendations to stakeholders through reports and presentations, so the ability to clearly present data in a way that is easily understood is a valuable skill. While mandatory qualifications are not required for this apprenticeship, having strengths in English and maths would be advantageous. These skills will support you in successfully completing assignments and exams throughout the program. Assessment for the L4 Data Analyst apprenticeship will involve a blended approach, which includes online assessments, written assignments and practical exams which will support your learning. A qualified trainer will meet with you 4-6 weekly. These visits will provide guidance and support to help develop skills and progress your Data Analyst portfolio for End Point Assessment and additional visits can be arranged upon request if extra support is required. The L4 Data Analyst apprenticeship will give valuable experience in the field of data analysis and develop aid with essential skills to progress in a career as a data professional.Training Outcome:UKAT is committed to continued development and whilst no guarantee of further employment can be made at this time, we do endeavour to work with our apprentices as they approach the end of their course to identify new opportunities within the organisation. This may include a further apprenticeship and/or permanent employment with the Trust, upon successful completion of this apprenticeship.Employer Description:The University of Kent Academies Trust (UKAT) is an established multi academy trust (MAT) that has two secondary academies, Chatham Grammar and Brompton Academy. Chatham Grammar is a selective year 11 – 19 girls academy and Brompton Academy is a year 11 - 19 mixed comprehensive. In addition to the two secondary schools, UKAT offers a unique educational provision called the UKAT Sixth Form which is shared across the two academies. The Trust works creatively and collaboratively across all learning platforms, driving a distinct culture and ethos that encourages growth and performance in a dynamic and equitable way for all students and the wider community. UKAT offers all students a unique educational experience where students feel inspired, enthused, encouraged, supported and nurtured to reach above and beyond their learning milestones. We are ambitious and courageous, as we want young people to aspire to reach their goals and aspirations beyond any limitations they might perceive to exist.Working Hours :Monday - Friday 37 hours a week Term time only. Times to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Initiative,Basic user of Microsoft Excel ....Read more...
Apprentice Teaching Assistant at Tividale Hall Primary School
As a member of the school's learning support team, your main jobs and duties will consist of: Support to pupils: 1:1 support to pupils with complex and profound multiple learning difficulties To facilitate the pupil’s development and skills in the use of resources including IT To maintain pupils’ interests and motivation Assisting pupils with dress/changing for activities/ personal hygiene To support individual/group work across the curriculum to raise levels of achievement Care and welfare of pupils to include toileting and feeding as required Escorting pupils around school premises Support to School: Contact and links with those with parental responsibility during the working day, as part of the normal consultative and educational process To maintain school policies and procedures Preparation of rooms, equipment and displays Maintain school routine To promote high standards of behaviour throughout school in accordance with the Behaviour Policy Support the ethos of school Maintenance of safe environment Support with play and lunch time duties Support to Teachers: Contact with parents as part of normal consultative and educational process, e.g. parent’s evenings To deliver pre-planned programmes of work Planning and organisation of activities for children and support to teachers in the completion of assessment and other pupil records Undertaking duties on a rota basis during mid-morning and mid-afternoon breaks To assist the teacher with supervision of pupils on school trips/visits Keeping materials and equipment in tidy/safe manner Liaison with teachers and other staff to obtain, exchange and record information on pupils in accordance with school policy Support the supervision of individuals/groups of pupils Support with Curriculum: To assist in the teaching of the curriculum Support to teachers in the assessment and monitoring of pupils, in accordance with school policy To support individual/ group work across the curriculum to raise levels of achievement and to respond appropriately to pupils Participation in working groups on curriculum matters Involvement in planning meetings Attendance at staff meetings and appropriate training sessions as required Development and preparation of curriculum materials It is your responsibility to carry out your duties in line with the School's policy on equality and be sensitive and caring to the needs of the disadvantaged, promoting a positive approach to a harmonious working environment. You should act as an exemplar on these issues and should identify and monitor training for yourself and any employees for whom you are responsible, in line with this policy, the Equality Standard and obligations under the Race Relations (Amendment) Act 2000. The post holder must always carry out his/her responsibilities with due regard to the school's policy, organisation and arrangements for Health and Safety at Work. An online search will be undertaken on all shortlisted candidates. This search does not form part of the shortlisting process and you will have the opportunity to discuss any issues of concern that may arise from this search at the interview.Training: As well as working towards a Level 3 Teaching Assistant Apprenticeship Standard you will learn job-specific skills from experienced colleagues Sandwell apprentices also participate in our bespoke 'Skills Academy' for apprentices In addition to a workplace mentor you will receive support throughout your apprenticeship by a dedicated mentor from the Council's Apprenticeships team Training Outcome: The post is offered on a fixed-term contract to cover the duration of the apprenticeship training You will receive support and guidance to identify and apply for any further apprenticeships or internal jobs that you are suitably experienced and qualified for Our 'Next Steps' workshop will help you to identify the skills that you have gained throughout your apprenticeship in order to update your CV and apply for any opportunities Employer Description:Sandwell is a large, multicultural metropolitan borough situated in the heart of the Black Country, to the west of Birmingham, within the West Midlands conurbation and with a population of over 280,000. The Council is one of the largest employers in the Borough with employees in a variety of occupations, providing a comprehensive range of services. For more information about Sandwell Council’s apprenticeship programme and our recruitment process please visit our YouTube channel. Find out more information on Sandwell’s Values and Behaviours on the council’s webpage. For more information on careers in local government you can view a copy of the Local Government Career Guide.Working Hours :Monday to Friday, 8.30am - 3.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Number skills,Team working,Creative,Non judgemental,Patience,Motivational,Professional,Mature,Flexible,Willing to learn,Outgoing ....Read more...
Apprentice Teaching Assistant at Ryders Green Primary School
As a member of the school's learning support team, your main jobs and duties will consist of: Support to pupils: 1:1 support pupil with complex and profound multiple learning needs. To facilitate the pupil’s development and skills in the use of resources, including IT. To maintain pupils’ interests and motivation in their learning and development. Assisting pupils with dress/changing for activities/ personal hygiene. To support individual/group work across the curriculum to raise levels of achievement. To support pupils with specific support programmes, e.g., speech and language. To support pupils with their personal and social skills, including during break times and lunchtimes. Care and welfare of pupils, include toileting and feeding as required. Escorting pupils around school premises. Support to School: Liaise with parents and carers; ensuring there is good communication between home and school. To consistently adhere to all school policies, procedures, and school routines. Preparation of rooms, equipment and displays. To promote high standards of behaviour throughout school in accordance with the Behaviour Policy. Support and promote the ethos of school. Maintenance of safe environment and follow all health and safety procedures. Support to Teachers: To deliver pre-planned programmes of work and interventions. Planning and organisation of activities for children and supporting teachers in the completion of assessment and other pupil records. Undertaking duties during dinner time and break. To assist the teacher with supervision of pupils on school trips/visits. Keeping rooms, materials, and equipment in a tidy/safe manner. Liaison with teachers and other staff to obtain, exchange and record information on pupils in accordance with school policy. Support the supervision of individuals/groups of pupils at all times. Support with Curriculum: To assist in the teaching of the curriculum, and group/individual programmes. Support teachers in the assessment and monitoring of pupils, in accordance with school policy. To support individual/ group work across the curriculum to raise levels of achievement and to respond appropriately to pupils. Participation in teams/working groups on curriculum and wider school matters. Involvement in meetings, such as planning, SEN etc... Attendance of some staff meetings and appropriate training sessions. Development and preparation of curriculum materials. It is your responsibility to carry out your duties in line with the School's policy on equality and be sensitive and caring to the needs of the disadvantaged, promoting a positive approach to a harmonious working environment. You should act as an exemplar on these issues and should identify and monitor training for yourself and any employees for whom you are responsible, in line with this policy, the Equality Standard and obligations under the Race Relations (Amendment) Act 2000. The post holder must always carry out his/her responsibilities with due regard to the school's policy, organisation and arrangements for Health and Safety at Work. Training:As well as working towards a Level 3 Teaching Assistant Apprenticeship Standard, you will learn job-specific skills from experienced colleagues. Sandwell apprentices also participate in our bespoke 'Skills Academy' for apprentices. In addition to a workplace mentor you will receive support throughout your apprenticeship by a dedicated mentor from the Council's Apprenticeships team.Training Outcome:The post is offered on a fixed-term contract to cover the duration of the apprenticeship training. You will receive support and guidance to identify and apply for any further apprenticeships or internal jobs that you are suitably experienced and qualified for. Our 'Next Steps' workshop will help you to identify the skills that you have gained throughout your apprenticeship in order to update your CV and apply for any opportunities.Employer Description:Sandwell is a large, multicultural metropolitan borough situated in the heart of the Black Country, to the west of Birmingham, within the West Midlands conurbation and with a population of over 280,000. The Council is one of the largest employers in the Borough with employees in a variety of occupations, providing a comprehensive range of services. For more information about Sandwell Council’s apprenticeship programme and our recruitment process please visit our YouTube channel. Find out more information on Sandwell’s Values and Behaviours on the council’s webpage. For more information on careers in local government you can view a copy of the Local Government Career Guide.Working Hours :32.5 hours per week - Monday to Friday. Exact times to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Number skills,Team working,Creative,Non judgemental,Patience,Motivational,Professional,Mature,Flexible,Willing to learn,Outgoing ....Read more...
Climate Action Business Administration Apprentice
Purpose of Post: The organisation launched an ambitious Climate Action Strategy (CAS) in October 2020 aiming to reach net zero in our own operations by 2027, and our full value chain by 2040. In addition, we will support the Square Mile reach net zero by 2040 and build climate resilience into our buildings, spaces and infrastructure. The CAS is delivered through 13 projects, sitting across 6 Corporation departments, coordinated by the central Climate Action Programme Team. The purpose of this post is to provide administrative support to the delivery of the CAS, across all 13 projects. This includes diary management for the central team, administration of financial processes, supporting some communications, and undertaking ad-hoc requests where required. Main duties and responsibilities: Act as a point of contact for financial and gateway process administration, assisting to resolve issues as they arise. Request invoices, and raise, circulate and track purchase orders, as requested. Work with colleagues to ensure accurate receipting of purchase orders. Support tracking of capital code requests, liaising with colleagues in Chamberlain’s and across the wider CAS programme. Keep up to date with relevant City Corporation procedures, platforms and tools, and ensure compliance with City Corporation and Climate Action financial governance. Assist with the collation and analysis of climate performance data during the annual emissions assessment. Arrange meetings, as required, ensuring distribution of materials and documents. Assist with minuting meetings and documenting actions for follow up. Support the maintenance of key stakeholder engagement resources, ensuring materials are current, accurate, and aligned with the latest Climate Action Strategy initiatives. Assist with keeping the web platform updated for use in communicating to a wide range of stakeholders about the Climate Action Strategy. Assist in planning, coordinating, and executing stakeholder engagement events to effectively communicate and promote the Climate Action Strategy. Develop teamwork, communication, presentation and verbal skills. Learning and Development Actively and enthusiastically work towards achieving the Business Administration Apprenticeship as agreed in individual learning plan, including: Attending all the training sessions for the programme, and Undertaking any required written work at home throughout the course. Identify personal development needs and work with the Climate Action Programme Director to plan how these needs could be met. Actively and enthusiastically learn about the work of the Innovation & Growth Department’s divisions and teams. Additional Actively seek to implement the City of London’s Occupational Health and Safety Policy in relation to the duties of the post, and at all times give due regard to the health and safety of both themselves and others when carrying out duties. Actively seek to implement the City of London’s Equal Opportunity Policy and the objective to promote equality of opportunity in relation to the duties of the post. Undertake any other duties that may reasonably be requested appropriate to the grade. Training:You will be supported to achieve the Business Administration Level 3 apprenticeship. Theoretical training will be Biweekly with the support of the training provider. Practical training and support will be given in the workplace allowing you to embed your learning in the working environment. You will receive hours 6 per week to support with your apprenticeship studies. Training Outcome:On successful completion of the apprenticeship, we aim to offer the opportunity to progress to a level 3 apprenticeship, then a permanent role within the team if a position is available. Alternatively, we shall endeavour to secure an alternative position within the City of London Corporation. Employer Description:The school was founded in Brixton in 1854 to provide an education for the orphaned children of the City of London before moving to the present site, Ashtead Park, in 1926. We have a magnificent site with modern buildings alongside the original Main House set in a stunning 57 acres of parkland. This idyllic setting further supports the wellbeing of our students and staff, as being here, in the park, makes coming to work a pleasure. It looks striking in every season, and we are lucky to have a vast array of wildlife living in our woods. Today, Freemen’s is an independent day and boarding school for students aged 7-18, with a strong ethos of community and service in accordance with the values on which the school was founded. We are proudly co-educational and have been since 1854, which was radical at the time, and we continue to push the boundaries of what’s possible with our forward-thinking, progressive approach. It is the sister school of the City of London School and the City of London School for Girls, which are both independent single-gender schools located within the City of London itself. All three schools receive funding from the City of London Corporation.Working Hours :Monday to Friday 9:15am - 5pm core hours. Flexibility will be required for business needs. The role is 3 days in the office, 2 days working from home.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Non judgemental,Patience ....Read more...
IT Support Apprentice
Assist and direct staff or customers when support tickets are raised Support projects team with customer IT projects, including preparing IT equipment, EPOS and other scripted functions, to prepare equipment for live customer projects for our blue-chip client base Identify and implement, where requested by management, any necessary technological advances for enhancing business products and services Maintain and update existing products and services and provide documentation to support and educate employees and customers in said use where applicable Support and maintain software and hardware used in the organisation's day-to-day operations and services Provide an excellent level of service to our customers, being professional and courteous at all times In addition to the above there may be other duties to carry out in relation to business/customer operational needs as and when required by your line manager to include supporting the warehouse and projects team at busy times and when the helpdesk is not busy. The role will require you to provide excellent levels of service to both internal staff and external customers. Duties & Responsibilities: Be considered technical trouble-shooter or, ‘go-to’ person in the event of requirement for first line technical support customer issues fully supported by your colleagues Be nominated support for all matters pertaining to IP Protect Lite, WiFi, Loyalty and Chip & PIN solutions within our customer base Respond in an organised, timely manner to all support issues received inbound across customer base customers and/or sales consultants and be able to perform technical and non-technical system maintenance to support a user or the team, i.e. password resets, running reports, firewall management, rule setting, managing authorised devices and responding to alerts regarding unauthorised devices on the network etc.) – All training provided and internal support of your role Ensure support tickets are responded to and resolved within internal and customer set SLAs where applicable To carry out remote installs and telephone support while customer's self-install Read manuals, periodicals, release updates and technical reports to learn ways to further respond to issues and questions in respect of all systems and network(s) Provide technical pre-sales support to sales, as and when required Provide out of hours’ support as and when required and agreed with your line manager Training:Information Communications Technician Level 3 Apprenticeship Standard: The classroom training for the ICT apprenticeship comprises of 4 modules. Each module takes 1 week, and the apprentice will attend this in an online classroom with their designated JBC trainer. When the classroom training takes place will be agreed at the induction meeting between employer, apprentice and JBC Skills trainer/mentor. We advise a bi-monthly approach to each moduleThe full 5 days will be required on the training weeks, and the apprentice must be in a quiet, suitable environment for learning to take place. This can either be in the workplace or at home. The class sizes are small (a maximum of 10 learners) so that discussions and assessment can take place between apprentices, peers and trainers. The 4 ICT modules are: Networking Fundamentals Mobility and Operating Systems Cloud Fundamentals IT and Business Principles JBC delivers this apprenticeship over 16 Months total. This is made up of a 13-month training period and a 3-month assessment period that is known as EPA (End Point Assessment). On the apprentice’s successful completion of the end point assessment, the apprentice will receive the following: Level 3 Information Communications Technician Apprenticeship Certification. This apprenticeship is recognised for entry on to the Register of IT Technicians and those completing their apprenticeships are eligible to apply for registration.Training Outcome:As well as the chance to receive full on-the-job training throughout, by the end of the apprenticeship you’ll have gained nationally accredited qualifications. The company also aims to offer the apprentice a permanent role at the end of the training (subject to successfully completing course and objectives.)Employer Description:With a legacy that spans more than two decades working with major high street retailers, EIT are the installer of choice for your complete installation needs. Our management team has combined experience of more than 75 years and there are very few situations that we have not experienced or solved when challenges are presented. No job is too big or small and, with an enthusiastic and dedicated project management team, highly trained to work with PRINCE2 methodology, we are well placed to service all of your installation needs. We are accredited installers for Point to Point Encryption (P2PE) and for a vast range of other peripheral services such as cabling and network infrastructure, Telecoms, Electrical, Audio Visual and much more. So often, it's the installation that can make or break the IT project budget. Delays and disruption arising from poorly managed deployment can waste time, tie up your IT resources and damage business performance. Here at EIT we pride ourselves on project delivery being right first time, on-time and...within budget!Working Hours :4 days on, 2 days off and cover weekends and Bank Holidays. Christmas Day, Boxing Day and New Year’s Day are Bank Holidays and are classed as days off for all staff. Early Shift: 8am - 5pm. Late Shift: 11am - 8pm. Sunday Shift: 10am - 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative ....Read more...
Information Communications Technician Apprentice
Where you start with Amazon doesn’t determine the course of your career, so many of our apprentices develop themselves beyond their wildest imaginations and we truly value early talent and your thoughts, ideas and contributions. Within your role you’ll be encouraged to, and inspired to, make an impact developing skills for life throughout. The apprenticeship combines working, earning a full-time salary, with fully funded part-time education. This will give you the opportunity to gain an Information Communications Technician Level 3 apprenticeship standard qualification with the advantage of gaining relevant work-life skills. This 18 month programme teaches you to build and maintain the physical infrastructure that supports our Data Centre of devices and in-lab appliances and work closely with software teams to create an effective testing platforms. You will be following defined operating procedures to extend, populate and maintain the lab spaces that contain TVs, Set-Top Boxes, Games Consoles, Streaming Sticks, control appliances and their associated hardware components. You will be part of a team that is ultimately responsible for the hardware, facilities and logistical set-up, configuration and maintenance of a data-centre of 1000s of devices that run 24/7 at optimal efficiency. You will be expected to follow health and safety processes and adhere to tight security and quality standards. This will include following processes to accurately install and configure third party devices, computer hardware, racking and cabling infrastructure. Throughout the programme you will learn how to develop and gain skills in: Interpreting and prioritising internal or external customer's requirements Applying the appropriate tools and techniques to undertake fault finding and rectification Applying Continuous Professional Development to support necessary business output and technical developments Operating safely and securely across platforms and responsibilities Communicating with all levels of stakeholders, keeping them informed of progress and managing escalation where appropriate Developing and maintaining effective working relationships Managing and prioritising the allocated workload effectively You'll need to have a bias for action, the ambition to deliver results and collaborate and build trust, with an overarching passion to learn and be curious. To be a success, you will need to be committed to your own development and be prepared to make the most of the opportunities, practical experience and qualifications given to you. In return we provide first class on the job coaching, specialist partner training and unparalleled experiences working within a diverse, innovative environment where you will be challenged to excel and positively contribute. At Amazon we strive to be the Earth’s most customer-centric company, we put our customers first and strive to meet their unmet needs worldwide. We have a passion for invention, drive a commitment to operational excellence, and long-term thinking. Working here means being entrepreneurial, being customer obsessed, thinking big and challenging the status quo, whilst working collaboratively to make the impossible a reality. Trust and empowerment are paramount to the way we work – it’s what allows us to do things differently as well as be bold and creative. We’re passionate about our vision and values-lead culture which is governed by our leadership principles and we are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all our colleagues have the chance to make a real difference.Training: As well as learning key skills, you will be working towards the Level 3 Apprenticeship standard in Information Communications Technician Training will be delivered in a mix of remote and face-to-face sessions Each week Apprentices will be allocated time away from their day to day roles to work on their Apprenticeship studies You will spend approximately 80% of your working week learning from skilled members of the team whilst supporting learning on the job The apprenticeship will run for 18 months, at the end of which you will be eligible to apply for higher roles in relevant teams within Amazon or anywhere in the industry This is the ideal opportunity to get valuable work-experience at Amazon, as well as gaining a relevant qualification funded by Amazon Level 2 Functional Skills in maths and English (if required) Training Outcome: Throughout the apprenticeship, you will work alongside the team, supporting with day to day tasks learning how Amazon works and delivers for its customers As your knowledge and skills increase over the duration of the scheme you will have opportunities to be part of and lead projects, making a difference for customers. The on the job experience will help you build a portfolio of evidence towards your apprenticeship. You will be given dedicated time to focus on your studies to help you stay on track and work towards successfully completing your qualification(s) Once you have successfully completed your Information Communications Technician Apprenticeship you will be able to apply for relevant roles across the business Employer Description:Amazon offers a range of opportunities to suit candidates with different backgrounds, qualifications and career aspirations. That is why we believe it is the perfect place to learn new skills. We believe that building a culture that is welcoming and inclusive is integral to people doing their best work and is essential to what we can achieve as a company. We take steps to ensure our colleagues have a sense of belonging, value, and opportunity.Working Hours :Monday - Friday, shifts to be confirmedSkills: Communication skills,IT skills,Attention to detail,Problem solving skills,Analytical skills,Team working ....Read more...
Information Communications Technician Apprentice
Where you start with Amazon doesn’t determine the course of your career, so many of our apprentices develop themselves beyond their wildest imaginations and we truly value early talent and your thoughts, ideas and contributions. Within your role you’ll be encouraged to, and inspired to, make an impact developing skills for life throughout. The apprenticeship combines working, earning a full-time salary, with fully funded part-time education. This will give you the opportunity to gain an Information Communications Technician Level 3 apprenticeship standard qualification with the advantage of gaining relevant work-life skills. This 18 month programme teaches you to build and maintain the physical infrastructure that supports our Data Centre of devices and in-lab appliances and work closely with software teams to create an effective testing platforms. You will be following defined operating procedures to extend, populate and maintain the lab spaces that contain TVs, Set-Top Boxes, Games Consoles, Streaming Sticks, control appliances and their associated hardware components. You will be part of a team that is ultimately responsible for the hardware, facilities and logistical set-up, configuration and maintenance of a data-centre of 1000s of devices that run 24/7 at optimal efficiency. You will be expected to follow health and safety processes and adhere to tight security and quality standards. This will include following processes to accurately install and configure third party devices, computer hardware, racking and cabling infrastructure. Throughout the programme you will learn how to develop and gain skills in: Interpreting and prioritising internal or external customer's requirements Applying the appropriate tools and techniques to undertake fault finding and rectification Applying Continuous Professional Development to support necessary business output and technical developments Operating safely and securely across platforms and responsibilities Communicating with all levels of stakeholders, keeping them informed of progress and managing escalation where appropriate Developing and maintaining effective working relationships Managing and prioritising the allocated workload effectively You'll need to have a bias for action, the ambition to deliver results and collaborate and build trust, with an overarching passion to learn and be curious. To be a success, you will need to be committed to your own development and be prepared to make the most of the opportunities, practical experience and qualifications given to you. In return we provide first class on the job coaching, specialist partner training and unparalleled experiences working within a diverse, innovative environment where you will be challenged to excel and positively contribute. At Amazon we strive to be the Earth’s most customer-centric company, we put our customers first and strive to meet their unmet needs worldwide. We have a passion for invention, drive a commitment to operational excellence, and long-term thinking. Working here means being entrepreneurial, being customer obsessed, thinking big and challenging the status quo, whilst working collaboratively to make the impossible a reality. Trust and empowerment are paramount to the way we work – it’s what allows us to do things differently as well as be bold and creative. We’re passionate about our vision and values-lead culture which is governed by our leadership principles and we are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all our colleagues have the chance to make a real difference.Training:As well as learning key skills, you will be working towards the Level 3 Apprenticeship standard in Information Communications Technician. Training will be delivered in a mix of remote and face-to-face sessions. Each week Apprentices will be allocated time away from their day to day roles to work on their Apprenticeship studies. You will spend approximately 80% of your working week learning from skilled members of the team whilst supporting learning on the job. The apprenticeship will run for 18 months, at the end of which you will be eligible to apply for higher roles in relevant teams within Amazon or anywhere in the industry. This is the ideal opportunity to get valuable work-experience at Amazon, as well as gaining a relevant qualification funded by Amazon. Level 2 Functional Skills in maths and English (if required).Training Outcome:Throughout the apprenticeship, you will work alongside the team, supporting with day to day tasks learning how Amazon works and delivers for its customers. As your knowledge and skills increase over the duration of the scheme you will have opportunities to be part of and lead projects, making a difference for customers. The on the job experience will help you build a portfolio of evidence towards your apprenticeship. You will be given dedicated time to focus on your studies to help you stay on track and work towards successfully completing your qualification(s). Once you have successfully completed your Information Communications Technician Apprenticeship you will be able to apply for relevant roles across the business.Employer Description:Amazon offers a range of opportunities to suit candidates with different backgrounds, qualifications and career aspirations. That is why we believe it is the perfect place to learn new skills. We believe that building a culture that is welcoming and inclusive is integral to people doing their best work and is essential to what we can achieve as a company. We take steps to ensure our colleagues have a sense of belonging, value, and opportunity.Working Hours :Apprentices will work a 40-hour working week, Monday to Friday. Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Problem solving skills,Analytical skills,Team working ....Read more...
Information Communications Technician Apprentice
Where you start with Amazon doesn’t determine the course of your career, so many of our apprentices develop themselves beyond their wildest imaginations and we truly value early talent and your thoughts, ideas and contributions. Within your role you’ll be encouraged to, and inspired to, make an impact developing skills for life throughout. The apprenticeship combines working, earning a full-time salary, with fully funded part-time education. This will give you the opportunity to gain an Information Communications Technician Level 3 apprenticeship standard qualification with the advantage of gaining relevant work-life skills. This 18-month programme teaches you to build and maintain the physical infrastructure that supports our Data Centre of devices and in-lab appliances and work closely with software teams to create an effective testing platform. You will be following defined operating procedures to extend, populate and maintain the lab spaces that contain TVs, Set-Top Boxes, Games Consoles, Streaming Sticks, control appliances and their associated hardware components. You will be part of a team that is ultimately responsible for the hardware, facilities and logistical set-up, configuration and maintenance of a datacentre of 1000s of devices that run 24/7 at optimal efficiency. You will be expected to follow health and safety processes and adhere to tight security and quality standards. This will include following processes to accurately install and configure third party devices, computer hardware, racking and cabling infrastructure. Throughout the programme you will learn how to develop and gain skills in: Interpreting and prioritising internal or external customer's requirements Applying the appropriate tools and techniques to undertake fault finding and rectification Applying Continuous Professional Development to support necessary business output and technical developments Operating safely and securely across platforms and responsibilities Communicating with all levels of stakeholders, keeping them informed of progress and managing escalation where appropriate Developing and maintaining effective working relationships Managing and prioritising the allocated workload effectively You'll need to have a bias for action, the ambition to deliver results and collaborate and build trust, with an overarching passion to learn and be curious. To be a success, you will need to be committed to your own development and be prepared to make the most of the opportunities, practical experience and qualifications given to you. In return we provide first class on the job coaching, specialist partner training and unparalleled experiences working within a diverse, innovative environment where you will be challenged to excel and positively contribute. At Amazon we strive to be the Earth’s most customer-centric company, we put our customers first and strive to meet their unmet needs worldwide. We have a passion for invention, drive a commitment to operational excellence, and long-term thinking. Working here means being entrepreneurial, being customer obsessed, thinking big and challenging the status quo, whilst working collaboratively to make the impossible a reality. Trust and empowerment are paramount to the way we work - it’s what allows us to do things differently as well as be bold and creative. We’re passionate about our vision and values-lead culture which is governed by our leadership principles, and we are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all our colleagues have the chance to make a real difference.Training:As well as learning key skills, you will be working towards the Level 3 Apprenticeship standard in Information Communications Technician. Training will be delivered in a mix of remote and face-to-face sessions. Each week apprentices will be allocated time away from their day-to-day roles to work on their apprenticeship studies. You will spend approximately 80% of your working week learning from skilled members of the team whilst supporting learning on the job. The apprenticeship will run for 18-months at the end of which you will be eligible to apply for higher roles in relevant teams within Amazon or anywhere in the industry. This is the ideal opportunity to get valuable work-experience at Amazon, as well as gaining a relevant qualification funded by Amazon. Level 2 Functional Skills in maths and English (if required).Training Outcome:Throughout the apprenticeship, you will work alongside the team, supporting with day-to-day tasks learning how Amazon works and delivers for its customers. As your knowledge and skills increase over the duration of the scheme you will have opportunities to be part of and lead projects, making a difference for customers. The on-the-job experience will help you build a portfolio of evidence towards your apprenticeship. You will be given dedicated time to focus on your studies to help you stay on track and work towards successfully completing your qualification(s). Once you have successfully completed your Information Communications Technician Apprenticeship you will be able to apply for relevant roles across the business. Employer Description:Amazon offers a range of opportunities to suit candidates with different backgrounds, qualifications and career aspirations. That is why we believe it is the perfect place to learn new skills. We believe that building a culture that is welcoming and inclusive is integral to people doing their best work and is essential to what we can achieve as a company. We take steps to ensure our colleagues have a sense of belonging, value, and opportunity.Working Hours :Apprentices will work a 40-hour working week Monday to Friday, working hours TBCSkills: Communication skills,IT skills,Attention to detail,Problem solving skills,Analytical skills,Team working ....Read more...
Information Communications Technician Apprentice
Where you start with Amazon doesn’t determine the course of your career, so many of our apprentices develop themselves beyond their wildest imaginations and we truly value early talent and your thoughts, ideas and contributions. Within your role you’ll be encouraged to, and inspired to, make an impact developing skills for life throughout. The apprenticeship combines working, earning a full-time salary, with fully funded part-time education. This will give you the opportunity to gain an Information Communications Technician Level 3 apprenticeship standard qualification with the advantage of gaining relevant work-life skills. This 18 month programme teaches you to build and maintain the physical infrastructure that supports our Data Centre of devices and in-lab appliances and work closely with software teams to create an effective testing platforms. You will be following defined operating procedures to extend, populate and maintain the lab spaces that contain TVs, Set-Top Boxes, Games Consoles, Streaming Sticks, control appliances and their associated hardware components. You will be part of a team that is ultimately responsible for the hardware, facilities and logistical set-up, configuration and maintenance of a data-centre of 1000s of devices that run 24/7 at optimal efficiency. You will be expected to follow health and safety processes and adhere to tight security and quality standards. This will include following processes to accurately install and configure third party devices, computer hardware, racking and cabling infrastructure. Throughout the programme you will learn how to develop and gain skills in: Interpreting and prioritising internal or external customer's requirements Applying the appropriate tools and techniques to undertake fault finding and rectification Applying Continuous Professional Development to support necessary business output and technical developments Operating safely and securely across platforms and responsibilities Communicating with all levels of stakeholders, keeping them informed of progress and managing escalation where appropriate Developing and maintaining effective working relationships Managing and prioritising the allocated workload effectively You'll need to have a bias for action, the ambition to deliver results and collaborate and build trust, with an overarching passion to learn and be curious. To be a success, you will need to be committed to your own development and be prepared to make the most of the opportunities, practical experience and qualifications given to you. In return we provide first class on the job coaching, specialist partner training and unparalleled experiences working within a diverse, innovative environment where you will be challenged to excel and positively contribute. At Amazon we strive to be the Earth’s most customer-centric company, we put our customers first and strive to meet their unmet needs worldwide. We have a passion for invention, drive a commitment to operational excellence, and long-term thinking. Working here means being entrepreneurial, being customer obsessed, thinking big and challenging the status quo, whilst working collaboratively to make the impossible a reality. Trust and empowerment are paramount to the way we work – it’s what allows us to do things differently as well as be bold and creative. We’re passionate about our vision and values-lead culture which is governed by our leadership principles and we are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all our colleagues have the chance to make a real difference.Training:As well as learning key skills, you will be working towards the Level 3 Apprenticeship standard in Information Communications Technician. Training will be delivered in a mix of remote and face-to-face sessions. Each week Apprentices will be allocated time away from their day to day roles to work on their Apprenticeship studies. You will spend approximately 80% of your working week learning from skilled members of the team whilst supporting learning on the job. The apprenticeship will run for 18 months, at the end of which you will be eligible to apply for higher roles in relevant teams within Amazon or anywhere in the industry. This is the ideal opportunity to get valuable work-experience at Amazon, as well as gaining a relevant qualification funded by Amazon. Level 2 Functional Skills in maths and English (if required).Training Outcome:Throughout the apprenticeship, you will work alongside the team, supporting with day to day tasks learning how Amazon works and delivers for its customers. As your knowledge and skills increase over the duration of the scheme you will have opportunities to be part of and lead projects, making a difference for customers. The on the job experience will help you build a portfolio of evidence towards your apprenticeship. You will be given dedicated time to focus on your studies to help you stay on track and work towards successfully completing your qualification(s). Once you have successfully completed your Information Communications Technician Apprenticeship you will be able to apply for relevant roles across the business.Employer Description:Amazon offers a range of opportunities to suit candidates with different backgrounds, qualifications and career aspirations. That is why we believe it is the perfect place to learn new skills. We believe that building a culture that is welcoming and inclusive is integral to people doing their best work and is essential to what we can achieve as a company. We take steps to ensure our colleagues have a sense of belonging, value, and opportunity.Working Hours :Apprentices will work a 40-hour working week, Monday to Friday. Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Problem solving skills,Analytical skills,Team working ....Read more...
Information Communications Technician Apprentice
Where you start with Amazon doesn’t determine the course of your career, so many of our apprentices develop themselves beyond their wildest imaginations and we truly value early talent and your thoughts, ideas and contributions. Within your role you’ll be encouraged to, and inspired to, make an impact developing skills for life throughout. The apprenticeship combines working, earning a full-time salary, with fully funded part-time education. This will give you the opportunity to gain an Information Communications Technician Level 3 apprenticeship standard qualification with the advantage of gaining relevant work-life skills. This 18-month programme teaches you to build and maintain the physical infrastructure that supports our Data Centre of devices and in-lab appliances and work closely with software teams to create an effective testing platforms. You will be following defined operating procedures to extend, populate and maintain the lab spaces that contain TVs, Set-Top Boxes, Games Consoles, Streaming Sticks, control appliances and their associated hardware components. You will be part of a team that is ultimately responsible for the hardware, facilities and logistical set-up, configuration and maintenance of a datacentre of 1000s of devices that run 24/7 at optimal efficiency. You will be expected to follow health and safety processes and adhere to tight security and quality standards. This will include following processes to accurately install and configure third party devices, computer hardware, racking and cabling infrastructure. Throughout the programme you will learn how to develop and gain skills in: Interpreting and prioritising internal or external customer's requirements Applying the appropriate tools and techniques to undertake fault finding and rectification Applying Continuous Professional Development to support necessary business output and technical developments Operating safely and securely across platforms and responsibilities Communicating with all levels of stakeholders, keeping them informed of progress and managing escalation where appropriate Developing and maintaining effective working relationships Managing and prioritising the allocated workload effectively You'll need to have a bias for action, the ambition to deliver results and collaborate and build trust, with an overarching passion to learn and be curious. To be a success, you will need to be committed to your own development and be prepared to make the most of the opportunities, practical experience and qualifications given to you. In return we provide first class on the job coaching, specialist partner training and unparalleled experiences working within a diverse, innovative environment where you will be challenged to excel and positively contribute. At Amazon we strive to be the Earth’s most customer-centric company, we put our customers first and strive to meet their unmet needs worldwide. We have a passion for invention, drive a commitment to operational excellence, and long-term thinking. Working here means being entrepreneurial, being customer obsessed, thinking big and challenging the status quo, whilst working collaboratively to make the impossible a reality. Trust and empowerment are paramount to the way we work - it’s what allows us to do things differently as well as be bold and creative. We’re passionate about our vision and values-lead culture which is governed by our leadership principles and we are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all our colleagues have the chance to make a real difference.Training:As well as learning key skills, you will be working towards the Level 3 Apprenticeship standard in Information Communications Technician. Training will be delivered in a mix of remote and face-to-face sessions. Each week Apprentices will be allocated time away from their day-to-day roles to work on their Apprenticeship studies. You will spend approximately 80% of your working week learning from skilled members of the team whilst supporting learning on the job. The apprenticeship will run for 18 months at the end of which you will be eligible to apply for higher roles in relevant teams within Amazon or anywhere in the industry. This is the ideal opportunity to get valuable work-experience at Amazon, as well as gaining a relevant qualification funded by Amazon. Level 2 Functional Skills in maths and English (if required).Training Outcome:Throughout the apprenticeship, you will work alongside the team, supporting with day-to-day tasks learning how Amazon works and delivers for its customers. As your knowledge and skills increase over the duration of the scheme you will have opportunities to be part of and lead projects, making a difference for customers. The on-the-job experience will help you build a portfolio of evidence towards your apprenticeship. You will be given dedicated time to focus on your studies to help you stay on track and work towards successfully completing your qualification(s). Once you have successfully completed your Information Communications Technician Apprenticeship you will be able to apply for relevant roles across the business. Employer Description:Amazon offers a range of opportunities to suit candidates with different backgrounds, qualifications and career aspirations. That is why we believe it is the perfect place to learn new skills. We believe that building a culture that is welcoming and inclusive is integral to people doing their best work and is essential to what we can achieve as a company. We take steps to ensure our colleagues have a sense of belonging, value, and opportunity.Working Hours :Apprentices will work a 40-hour working week Monday to Friday, working hours TBCSkills: Communication skills,IT skills,Attention to detail,Problem solving skills,Analytical skills,Team working ....Read more...