Responsible for daily road freight shipments, creating the appropriate documents, working closely with operations and customs team.
A pivotal team member and help to achieve our company's objectives.
The apprenticeship program will provide you with core knowledge and skills including industry awareness, customs procedures, and a commercial insight. You will gain an understanding in:
How to move goods internationally by Road and apply this in practice.
Applying Customs procedures.
Ability to understand the core of import and export.
Delivering exceptional Customer Service skills.
Training Outcome:As we continue to grow, we are excited to offer an apprenticeship opportunity for a Freight Forwarding Specialist in London. This role is ideal for individuals looking to embark on a rewarding career in logistics and gain hands-on experience in the field.Employer Description:Chain Logistics Services is a team of dedicated professionals having distinct experience in Maritime, supply chain and logistics industries. It has been our constant endeavour to provide first class, highly competitive services to our clients.
By monitoring and responding to our client’s needs, Chain Logistics Services is constantly developing the scope of its expertise which has made us a fast growing logistics service provider. Our comprehensive range of services and solutions, cover every single need of Importers & Exporters. Chain Logistics Services develops customised logistics solutions to meet the priorities of each client, with a responsible, ethical approach.
Chain Logistics Services is a stable, independent and fast growing freight forwarder. Our excellent customer service, In-House expertise and our global logistics network has placed us at forefront of our industry.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Patience....Read more...
Handling of inbound sales calls with a professional attitude always.
Monitor the Info inbox under the guidance of the Senior Coordinator, ensuring that all enquiries are actioned and filed accordingly within the agreed KPI timeframe.
Chase outstanding PO’s, keeping the outstanding list as small as possible and communicating issues to the Senior Logistics Coordinator for review.
Help gather and update key customer information from the Transport Management Database to assist the Senior Coordinator / Logistics Team Manager with reporting.
Contact suppliers for updates on collection/delivery status of customer orders and communicate any issues to colleagues and customers.
Under the instruction of the Senior Logistics Coordinator, contact suppliers to book/allocate jobs to the relevant supplier and update the Live Console accordingly with full supplier and contact information.
Update CRM with any relevant customer data such as new sales lead, feedback from current clients.
Under guidance search for new sales prospects for the SLT to target.
Follow up quotations with an aim to convert leads to live orders and in the event of failed conversion gain information from the customer in relation to why the order failed to convert and note the system accordingly.
Training:12 week block of one day a week at Warrington & Vale Royal College and then OneFile tasks throughout the apprenticeship.Training Outcome:Once out of Apprenticeship, to become a Logistics Co-ordinator and then move up to Senior Logistics Coordinator.Employer Description:Today Team is a market leader in the time-sensitive/same day Courier Delivery Sector, we punch massively above our weight. Our 19 years of history is a story of unprecedented success and growth built on service excellence. We may not be the biggest, but we are, we would argue, certainly among the best. Put simply, our customers use us because they know we are amazing at what we do and are happy to pass the word about us. And we are continuing to grow. This means we are really needing to bring in new people to help us to continue to deliver.
To date our success has come through exceeding our customers’ expectations with a record of delivering on time and as promised, well over 99% of times in the past 12 months alone. This has been achieved largely because of the quality and professionalism of our outstanding and growing Logistics Team and we are looking for someone who can fit right in with this excellent group and grow with us.Working Hours :Monday - Friday 9am - 5pm with 1 hour for lunch unpaid.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Ambitious,Work well under pressure,Positive attitude....Read more...
At Babcock, defence logistics is more than just moving goods – it’s about ensuring our servicemen and women have what they need, when they need it, wherever they are in the world. As a Customer Service Practitioner, you’ll play a key role in this mission, supporting our customer-facing functions for both Babcock and the Royal Navy
Throughout your apprenticeship, you’ll undertake placements within our transport department, warehousing functions, and alongside our Logistics Senior Leadership Team. These experiences will help you develop your customer service skills as you build relationships with a variety of stakeholders, each with different needs, expectations and requirements
In this role, you’ll be a vital source of information about our range of products and services, and you’ll also be the first point of contact when challenges arise. This programme will give you the communication skills and techniques you need to deliver high-quality customer service in any scenario – whether you’re talking to customers face-to-face, on the telephone, or through email correspondence
Training:
You'll study to obtain the Level 2 Customer Service Practitioner apprenticeship standard through City College Plymouth
The majority of your learning will take place onsite at Devonport Royal Dockyard with a representative from City College Plymouth visiting on a regular basis to observe your work and complete progress reviews
After the initial 12-month training period, you’ll move to the End Point Assessment (EPA) phase for the final three months of the programme. During this time, you’ll complete a portfolio of evidence showcasing your work and skills
Training Outcome:
By the end of your apprenticeship, you'll be well-prepared to step into the role of a Logistics Co-Ordinator at one of our warehouse or transport offices, with a competitive salary exceeding £30,000. In this role, you’ll have the chance to build on your experience and continue advancing your skills
We also collaborate closely with the Chartered Institute of Logistics and Transport (CILT) to ensure all members of our Logistics team have ongoing opportunities to enhance their professional expertise as they progress in their careers
Employer Description:Babcock is an international defence, aerospace and security company operating in our focus countries of the UK, Australasia, Canada, France and South Africa, with exports to additional markets with potential to become focus countries. We meet our customers’ key requirements of affordability, availability, and capability by delivering engineering, support and critical systems to defence and civil markets.Working Hours :Monday- Friday
Shifts to be confirmedSkills: Communication skills,Organisation skills,Team working,Initiative....Read more...
Join one of the world’s largest logistics platforms, where we help move products globally to meet people’s needs. This paid role begins with an interactive onboarding program introducing you to our technology, processes, and culture. You’ll quickly become part of our team, learning about global freight services and supporting supply chain optimization.
At C.H. Robinson, you’ll make an impact from day one, working with leading companies and gaining valuable business experience in a rapidly evolving industry.
RESPONSIBILITITES
The duties and responsibilities of this position consists of, but are not limited to, the following:
Get familiar with the end-to-end international shipping process, from purchase orders to cargo delivery
Learn about and manage key documentation and terminology essential to global logistics
Assist internal teams and third-party agents in supporting global forwarding operations to ensure smooth processes
Support problem-solving and process adjustments by collaborating with more experienced team members to address customer needs
Provide support to other aspects of the business working with our overseas offices and agents alike
Assist in maintaining strong customer relationships by responding to straightforward inquiries and escalating issues to senior team members as needed
Provide support to other aspects of the business by helping prepare documentation and basic reporting
Gain introductory exposure to logistics operations across different regions, learning about various challenges and solutions
Training:On the job training delivered by the employer, working towards a Level 3 International freight forwarding specialist apprenticeship standard.Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3Allocation of an apprenticeship delivery coach who will carry out regular trainingAssessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and developIdentify, track and support 6 hours off the job training activitiesQuarterly formal progress review meetings, identifying learning achievements and next stepsTraining Outcome:Upon successful completion of the apprenticeship, there will be the opportunity for full time employment for the right candidate.Employer Description:We do logistics like no one else™. We are the world’s most powerful and connected logistics platform and one of the World’s Most Admired Companies. The strength of our people is our Leading Edge. Working at C.H. Robinson, you can connect the world through technology and innovation. Here, you have the flexibility to create a meaningful career that works with your life.Working Hours :Monday to Friday 09.00-17.30 – one hour lunchSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Ability to work to deadlines....Read more...
At Babcock, defence logistics is more than just moving goods - it's about ensuring that our servicemen and women have what they need, when they need it, wherever they are in the world. As an LGV Driver Apprentice at Devonport Royal Dockyard, you will play a key role in this mission, learning how to safely deliver loads on time and provide reliable passenger transport services for both Babcock and our Royal Navy customers. Whether moving critical supplies or transporting people, your role will be vital in keeping operations running smoothly.
Safety is at the core of our logistics operations. Throughout your apprenticeship, you will learn how to maintain the integrity of your load and vehicle by performing essential vehicle checks, applying safe load restraint procedures, and practicing fuel-efficient driving. You will also gain a thorough understanding of workplace health and safety regulations, the highway code, traffic legislation, and working time directive laws.
As an LGV Driver, you will interact with a wide range of people daily, including transport planners, transport managers, fellow drivers, and customers. You will master the art of providing excellent customer service, using effective communication techniques and problem-solving skills to ensure a high-quality service, even when challenges arise.
Training:
You will train to achieve the Level 2 LGV Driver apprenticeship standard.
Your training will be divided between in-person sessions at our training provider’s premises in Marsh Barton, Exeter, and onsite at Devonport Royal Dockyard (travel costs to Exeter will be covered by Babcock).
After the initial 13-month training period, you will enter the End Point Assessment (EPA) phase for the final three months of the programme. This phase will include a practical driving assessment, a multiple-choice test, and an interview to demonstrate your skills and competence.
As part of your training, you will obtain both the Driver Certificate of Professional Competence (Driver CPC) and the Category C+E licence, which are legal requirements for driving LGVs professionally.
Training Outcome:
By the end of your apprenticeship, you will be ready to take on the role of Transport Operative within our Transport Department at Devonport Royal Dockyard, with a competitive salary of £30,000.
As you progress, you will have the opportunity to further develop your skills and potentially advance to a Senior Transport Operative role. Additionally, you may have the option to obtain your Public Service Vehicle (PSV) licence, expanding your career opportunities across various roles and functions.
We work closely with the Chartered Institute of Logistics and Transport (CILT) to provide all members of our Logistics team with the chance to enhance their professional skills as they advance in their careers. With a wide range of training programmes, leadership development opportunities, and career progression paths, your potential is limitless.Employer Description:Babcock is an international defence, aerospace and security company operating in our focus countries of the UK, Australasia, Canada, France and South Africa, with exports to additional markets with potential to become focus countries. We meet our customers’ key requirements of affordability, availability, and capability by delivering engineering, support and critical systems to defence and civil markets.Working Hours :Monday - Friday, shifts to be confirmed.Skills: Communication skills,Team working,Initiative,Full, clean driving licence....Read more...
Responsible for sending weekly order updates to our entire international customer base – including key updates on stocks, collection availability and ETAs. This information will be populated by our Order Processing & Logistics Advisor ahead of time
Responsible for sending delivery notes to customers via email upon dispatch of goods and informing them of the ETA of their order (providing courier tracking details if they’re available). Consignment details are to be provided for customers who arrange their own collection
Supporting with following up quotations sent to customers with the intention of securing an order. Following up with our distributors on a monthly basis, ensuring they are responding to enquiries they’ve received through our distributor hub
Responsible for obtaining updates from transport companies on longer shipments, and subsequently updating the customer on the ETA of their goods - particularly important for shipments going further than Europe
Supporting order processing - as and when required by our Order Processing & Logistics Advisor
Support with international order preparation - monitoring daily picks via Delivery History within Orderwise software (along with our Order Processing & Logistics Advisor) and using this information to support with transport booking and/or customer updates
Close liaison with our Key Account Manager with daily communication and priorities agreed
An understanding of the overall business and other related roles closely associated will ensure reasonable cover during holiday periods - namely UK customer updates and enquiries
Support with handling incoming sales enquiries via email, phone or from exhibitions, ensuring the CRM system is updated at every stage
All other reasonable activities requested by Line Manager/ Department Head/ Directors in line with the needs of the business
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
There is a possibility of a full-time post upon successful completion of the apprenticeship for the right candidate
Employer Description:Datesand Ltd are an established family-owned business based in Stockport, leading the supply into the Biomedical and Healthcare sectors. Established since 1980 and with a vast range of professional accreditations, they have a reputation for going above and beyond with customers, suppliers, and its people. This role offers an excellent opportunity to develop within a dynamic yet caring environment.Working Hours :Monday - Friday, 8.00am - 4.00pm with 30 mins lunch break.Skills: Communication skills,Attention to detail,Administrative skills,Team working,Hardworking,Can do attitude,Resilient,Adaptable....Read more...
As a Quality Practitioner, your role is to ensure that Metro consistently funtions well. You will do this by:
Support Senior Quality Practitioner and Leaders to formulate Quality Strategy
Contribute to the management of customer satisfaction and supplier performance
Deploy Quality Policies and Governance
Guide and support others to improve quality competency and performance
Plan and Conduct Audits and other assurance activities
Develop Quality Control Plans for products/services
Provide guidance on use of methods/tools to improve quality performance
Solving Quality problems, such as non-conformances, and overcoming challenges to the implementation of solutions
Effective application of quality risk management and mitigation to drive new products/services development
Accurate and timely reporting to department manager
Take ownership of own training and development so as to continuously improve and develop
Training:Quality Practitioner, Level 4 (A level) apprenticeship standard:
Training delivered by training provider CSR Scientific Training with regular sessions with course coach and assignments
Full training in Metro Shipping systems and processes
Internal support from Training Manager and Departmental Manager
Training Outcome:
Move into a quality control or quality assurance role within the business
Employer Description:Founded 40 years ago, Metro is the UK’s leading privately owned logistics provider to leading British and international brands, importing and exporting the raw materials and finished products that feed, clothe, transport and protect consumers around the world.
F O R W A R D I N G
S U P P L Y C H A I N
O U T S O U R C I N G
T E C H N O L O G Y
Powered by industry-leading Metro technology we deliver import/export air, ocean and road freight forwarding, supply chain management, logistics and specialised services in retail, manufacturing and chemicals.
Our innovative, flexible supply chain solutions integrate seamlessly with our customers’ ERP systems and nominated participants to provide total visibility and absolute control from source to end-user.
Experience matters at Metro. Our team has years of hands-on knowledge in international transport and logistics. Invaluable knowledge and expertise that adds value to our customers’ supply chains with intelligent and flexible solutions that always deliver.Working Hours :Working Monday to Friday, 8:30am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
The Business Administrator Apprentice will be involved in a variety of tasks, including:
Customer Interaction: Handling customer inquiries via phone and email to ensure excellent service
Order Processing: Processing incoming orders and entering them into the sales system, including adding new customers and products
Order Management: Updating customers on the status of their orders and processing orders for raw materials and consumables
Logistics Coordination: Arranging shipping and logistics for both UK and export sales
Office Administration: Maintain and use filing systems ensuring that all data is recorded and stored in the appropriate computer based files
Financial Administration: Issuing invoices for completed orders and managing payments
Quality Management: Assisting with the implementation of the company's Quality Management System
Training:
Business Administrator Level 3 Apprenticeship Standard
20% off the job training with Newcastle College (ST5 2GB)
https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0Training Outcome:Could lead to a permanent position for the right person.Employer Description:Heathcotes are located in Staffordshire in the heart of the United Kingdom and are a manufacturer of advanced composite materials. Our team of specialists have been manufacturing composite materials in the region since 1979, and now ship our products to over 30 different countries worldwide.Working Hours :Monday - Friday, 8.00am - 4.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Initiative....Read more...
The role of a Logistics Apprentice within BAE Systems Submarines involves working across a variety of different areas within Logistics and Inventory Management to ensure the vital supply of materials and services to support our various customers with an ultimate aim to support our operational programs.
A significant proportion of the logistics apprenticeship framework concentrates on developing people in two main areas, Warehousing & Satellite Build Support Stores. Warehousing placements sees individuals learn key principles around facilitating deliveries, Manual Handling principles, appropriate storage techniques, Stock rotation, packaging methods and housekeeping cleanliness. Satellite Build Support Stores placements are a more customer centric role close to the build line providing continuous support to our operations colleagues to ensure the correct material is delivered at the right time to support the submarine build programme. This framework across the two areas provides apprentices with a huge amount of variety whilst continuously allowing growth in a plethora of different skills.
This apprenticeship is one ideally suited to enthusiastic individuals who enjoy working as part of a team and have excellent communication skills. It provides hands on experience, in a live environment whilst delivering specific logistical training such as vehicle & manual handling including forklift truck, crane and slinging with on the job coaching & mentoring. In addition to this there will also be opportunities to gain a knowledge and understanding of the of the submarines specific Transport fleet and some of the more niche teams including elements of government furnished equipment.
The scheme ensures that all of the mentioned placements provide you with a breadth of knowledge of the entire function, as well as gaining an understanding of the importance of cross functional collaboration as you experience exposure to experts in the field.
BAE Systems is committed to your personal development, as such, there will be plenty of opportunities to get involved with additional relevant training, coaching and activities to enrich your experience whilst on scheme and beyond.Training:
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
Training Outcome:
Approximately 95% of apprentices choose to stay on with us. As a global business there are a world of opportunities – whether you decide to stay in the UK, or explore an overseas role.
Employer Description:At BAE Systems, we provide some of the world’s most advanced, technology-led defence, aerospace and security solutions. We employ a skilled workforce of more than 93,000 people in around 40 countries. Working with customers and local partners, we develop, engineer, manufacture, and support products and systems to deliver military capability, protect national security, and keep critical information and infrastructure secure.Working Hours :Shifts to be confirmed.Skills: Communication skills,Organisation skills,Team working....Read more...
This is a full-time on-site role for an airfreight coordinator apprentice.
We will provide full training for the role to be able to coordinate air shipments, liaising with clients and airlines, preparing documentation, tracking shipments, and ensuring timely delivery of goods.
Duties will include but not limited to:
Job opening, booking shipments
Customs entries
Invoice processing
Quoting
Learning all aspects of International Freight Forwarding
Training:On the job training delivered by the employer.
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3.
Allocation of an apprenticeship delivery coach who will carry out regular training.
Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and developIdentify, track and support 6 hours off the job training activitiesQuarterly formal progress review meetings, identifying learning achievements and next steps.Training Outcome:After completing apprentice program, we offer permanent position with competitive pay and yearly bonus.Employer Description:SAA Logistics is a leading freight forwarding agency in the UK specializing in the Latin American trade. With over 40 years of industry experience, we offer comprehensive global logistics solutions for shipping needs worldwide. Our services include air, sea, and land transportation options to ensure efficient delivery of goods of all sizes.Working Hours :Monday - Friday - 9:00am - 5:00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Interpersonal skills,Ability to work to deadlines....Read more...
Assist with Shipment Coordination: Help coordinate and monitor the movement of goods, ensuring timely and efficient delivery
Documentation Management: Prepare and process necessary shipping documents, including bills of lading, invoices, and customs documentation
Customer Service Support: Provide excellent customer service by responding to inquiries, updating clients on shipment status, and resolving issues
Data Entry and Management: Accurately input and maintain shipment data in our systems, ensuring all records are up to date and accurate
Liaise with Carriers and Agents: Communicate with carriers, agents, and other stakeholders to arrange transportation and resolve any logistical issues
Cost Analysis: Assist in analysing shipping costs and identifying opportunities for cost savings and efficiency improvements
Compliance: Ensure all shipments comply with relevant regulations, including customs and import / export laws
Warehouse Support: Occasionally assist with warehouse activities, including inventory management and order picking
Learning and Development: Participate in training programs and educational opportunities to gain a comprehensive understanding of freight forwarding and logistics operations
Administrative Support: Provide general administrative support to the logistics team as needed
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
There is the possibility to convert to a full-time position in the Freight Forwarding team
Employer Description:We are the head office for an international group of companies. We manage the central services including all payroll for the UK part of the group. We're a friendly bunch, based full time in the office, with plenty of scope for an apprentice to get involved in a wide range of business matters supported by an experienced team.Working Hours :Monday - Friday, 9.00am - 5.30pmSkills: Communication skills,Attention to detail,Organisation skills,Logical....Read more...
Day to day tasks include:
Arranging all pallet deliveries into the pallet network efficiently
Update and confirm to customers the details of their shipments
Track live shipments and update customer, reporting any delays to them
Take new bookings from the customer and seeing them through to delivery
Book in collections
Liaise with customs, warehouse and domestic transport teams
Support warehouse team with stock takes and discrepancies
Proactively engage with the customers and answer queries in a quick and efficient manner, by telephone and email
Support with all aspects of required administration
Training:This is an 18-month Level 3 Business Administration apprenticeship. You will be required to attend the training provider (In-Comm Training Services in Aldridge WS9 8UG), 2 days per week over a 5 - week period as part of the training, and you will have monthly assessor visits to see you at the company.Training Outcome:
Possible full-time position within a Warehouse or Transport role for the right candidate
Possible further education after apprenticeship
Employer Description:We are an international logistics company with intelligent transport solutions and comprehensive know-how of the entire supply chain. We are part of the Danish NTG Nordic Transport Group A/S, with 1,400 employees in 30 countries worldwide and over 80 offices of our own.
The task and the primary goal is the customer- oriented organisation of forwarding and logistics services. Warehousing and shipping-optimised packaging solutions complete our core business.
Our service combines strength and reliability with quality and flexibility. The cooperation within the NTG - organisation enables us to design tailor-made solution concepts from a single source. Due to the additional network of local offices in Europe, as well as contractors worldwide, we are able to respond to customer requirements and needs.Working Hours :9.00am - 5.30pm Monday - Friday with a 1-hour lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
To help co-ordinate and work as part of a team collecting construction waste from various locations on the site for the purpose of removal (from site) for processing and disposal by a specialised and licenced contractor in accordance with safe working methods and guidelines
Under supervision and guidance, learn to identify unacceptable materials so that it is loaded into the correct recycling and waste bins, and report any issues to the supervisor
To be aware of all vehicle movements on site, particularly when near to the waste collection vehicles and how they operate as they load and offload skips, containers and how compactors operate, especially in difficult and restricted areas
To assist with the return of containers to the relevant locations within the site for refilling
Ensure high standards of waste records and support supervisor for all necessary information being recorded
Informing the Logistics Manager/supervisor when skips need changing. Equally, informing them of any found discrepancies with regard to waste management or housekeeping issues arising on site
To attend training sessions and undertake activities (e.g. study, attend lessons, complete assignments, exams etc.) in accordance with the ‘Waste Resource Operative Apprenticeship Standard level 2 and the Individual Learning Plan and ultimately work as best you can to successfully complete the course
Where required, depending on educational attainment, undertake Functional Skills training in English and maths
Training:Waste Resource Operative Level 2.Training Outcome:Upon completion of the apprenticeship, candidates may be given the opportunity to progress further within the company.Employer Description:MadiganGill is a privately owned company which has been trading since 2009, we employ thousands of site-based colleagues across London and beyond.
Consisting of three businesses, we provide logistics packages on large capital construction projects, a resource company supplying labour and skilled trades to construction sites and a security division with SIA qualified guards on a range of sites and premises across several different industries.Working Hours :Monday to Friday, 9am - 5pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Analytical skills,Logical,Team working,Initiative....Read more...
Day to day tasks include:
Arranging all pallet deliveries into the pallet network efficiently
Update and confirm to customers the details of their shipments
Track live shipments and update customer, reporting any delays to them
Take new bookings from the customer and seeing them through to delivery
Book in collections
Liaise with customs, warehouse and domestic transport teams
Support warehouse team with stock takes and discrepancies
Proactively engage with the customers and answer queries in a quick and efficient manner, by telephone and email
Support with all aspects of required administration
Training:This is an 18-month Level 3 Business Administration apprenticeship. You will be required to attend the training provider (In-Comm Training Services in Aldridge WS9 8UG), 2 days per week over a 5 - week period as part of the training, and you will have monthly assessor visits to see you at the company.Training Outcome:
Full-time position within a Warehouse or Transport role
Possible further education after apprenticeship
Employer Description:We are an international logistics company with intelligent transport solutions and comprehensive know-how of the entire supply chain. We are part of the Danish NTG Nordic Transport Group A/S, with 1,400 employees in 30 countries worldwide and over 80 offices of our own.
The task and the primary goal is the customer- oriented organisation of forwarding and logistics services. Warehousing and shipping-optimised packaging solutions complete our core business.
Our service combines strength and reliability with quality and flexibility. The cooperation within the NTG - organisation enables us to design tailor-made solution concepts from a single source. Due to the additional network of local offices in Europe, as well as contractors worldwide, we are able to respond to customer requirements and needs.Working Hours :9.00am - 5.30pm Monday - Friday with a 1-hour lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
To give the right candidate the opportunity to understand what role would suit their skills set best, we would like to give them the opportunity come on board with us as an Admin Assistant and give them the opportunity to experience all of our departments and let them decide which one they wish to focus on and excel in.
Compliance
International planning
Logistics
Supporting maintenance officers
Additional guideance from team leaders to be supported in the role
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studyingTraining Outcome:We ideally would like any candidate that commences with us on an apprenticeship programme to stay with us on a long term basis as a full time employee, in whatever role they have chosen to develop their skills set in and we continue to offer further training and support.Employer Description:KCT Logistics has been in operation for over 30 years, we have offices in over five countries in the EU & our UK Operation in Tamworth.
We operate International Haulage throughout, England, Ireland and the EU.
Our customers are varied and range from many every day high profile brands. We transport products on their behalf all over the EU, from Fresh Food, High Street Clothing Brands, Electronic Products, Airplane Components etc etc every day is different and varied, the evolving rules post Brexit has brought an additional dynamic to the movement of goods to and from the UK and as a result the Customs Rules and Regulations have come into force for goods from the EU which a lot of this generation has never experienced before.
We work closely with many Government Agencies in the UK and EU.Working Hours :Monday to FridaySkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Good attitude towards people,Good work ethic....Read more...
Sourcing and selecting candidates
Networking and advertising to potential candidates
Identifying skills to match appropriately with vacancies
Negotiating contracts and new starter packs
Dealing with general queries relating to contracts, pay, logistics etc
Training Outcome:
Either continue on in a resourcer position or advance to a consultant upon completion of apprenticeship
Employer Description:NSTR is a specialist recruitment consultancy that places talented candidates in roles in accountancy practice. Specifically, anything that falls under the three main headers of Audit, Tax & Advisory.Working Hours :Monday - Friday, flexible 7:30 - 5.00pm. Monday - Thursday,
8:30am - 4.00pm, Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Logical,Team working,Initiative,Patience....Read more...
Plan, schedule and expedite the delivery of raw materials into Morocco based on customer orders and production scheduling
Work with procurement to identify suppliers and understand supplier lead times to be able to provide quotes to customers for production out of Morocco
Co-ordinate with the team in Morocco to plan and schedule production of finished goods to achieve on-time, in full availability of product from the Fine warehouse, in line with customer requirements
Co-ordinate with the team and logistics suppliers in Morocco to ensure all documentation (packing lists etc) are in place ahead of shipment to enable easy clearance of goods into Morocco
Fully understand the whole supply chain, particularly shipping/import/export issues, to identify opportunities to streamline processes, and reduce costs and lead times
Provide analysis of and identify supply chain risks develop scenarios and mitigation plans to discuss and agree with management
Develop thorough understanding of supplier capacities/product lead times, to ensure accurate planning of production that maximises supplier efficiency and order fulfilment, at lowest overall cost to Fine
Key point of contact between Morocco and overseas suppliers regarding availability of raw materials and expediting deliveries
Close liaison with suppliers to highlight any potential problems/bottlenecks at earliest opportunity, and alerting management to any changes that could jeopardise service levels immediately, for resolution
Make recommendations for performance improvement, and implement, in conjunction with SCM, to maintain and increase competitiveness, and obtain maximum value from suppliers
Update systems to ensure most accurate, up-to-date logistics information is available at all times, and that all internal customers are aware
Month-end review/reconciliation of all finished goods and stock to maximise opportunities to ship/invoice goods to customers, and for financial reporting
Advice on freight cost options and maintenance of cost matrices, including updating costing system for quotation purposes
Training:
Training will be delivered at workplace
Level 3 Supply chain practitioner (fast-moving consumer goods (FMCG)) apprenticeship standard
Functional Skills in English and maths if required
Training Outcome:
To be discussed at interview
Employer Description:At Fine Group we are engineers, designers, manufacturers, problem solvers. We strive to be the dependable experts providing technical textile solutions for our customers, solving complex challenges with technical textiles, providing organisations with solutions that carry, cover and protect their people or products. Fine Group’s 75 years of success and ambition have delivered cutting-edge results to clients who can only settle for the best.Working Hours :Monday to Friday.
9am to 5pm.Skills: IT skills,Organisation skills,Problem solving skills,Analytical skills,Postive can-do attitude....Read more...
· Having responsibility to manage your own pool of clients, ensuring orders are processed on our WMS (Warehouse Management System) in line with the clients requirements, ensuring that customer service is key at all times
· Check clients ASN (Advanced shipping notices) and GRN (Goods received notices) are processed within the timeframes set out
· Managing the clients stock levels, looking for trends, issues and resolving them before any issues can arise
· Ensuring that the best services are chosen for client deliveries to ensure the best cost efficiency for the client and RGS
· Learning international logistics complexities to ensure deadlines are met
· Ensure that all emails, calls and orders are dealt with promptly and if any issues arise ensuring they are flagged or dealt with
· Work alongside your team to ensure there is cover in place should there be any unplanned leave and working as a team is essential at all times
· Ensure that any deadlines that are set by RGS or clients are met, and if there are any issues raising them in advance to ensure minimal disruption
· Produce monthly billing for your clients, ensuring maximum margins are obtained whilst still ensuring an excellent service to the client
· Attend client meetings, online or in person (usually on site at RGS)Training:
Level 3 NVQ in Business Administration
All training is on site
Training will be one day per week
Training Outcome:
Career Progression to potential Account Manager
Employer Description:Robert Guy Services Ltd is a 3PL business, trading in Bermondsey. We fulfil promotional campaigns
for marketing agencies and distribute retail products for ecommerce businesses.
For 75 years we have provided household-name brands with storage, packing, logistics and myriad
bespoke services.
Often clients’ tight deadlines and creative promotional briefs require flexibility of service; so we
think on our feet, move fast and adapt to suit on a daily basis.Working Hours :Monday to Friday, 0900 to 1730Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Patience....Read more...
Have exposure to the company social media platforms
Participate in the development our monthly newsletter providing information for Teesside plant
Participate in / lead meetings and events
Ability to participate/lead meetings such as our pre planning meeting, shutdown planning meetings, shutdown update meetings and meetings with contractors to discuss non routine work
Take minutes and other required documentation in meetings
As above:
Take responsibility for logistics i.e., travel/accommodation Liaise with external companys to confirm the logistics of orders/spare parts that are currently off site, obtain expected delivery/lead times sometimes with time constraints/pressures
Lead and manage a significant project in the workplace that results in a change to, or improvement to an area of the business
Take ownership of designing, implementing and commissioning of the logging of all spare part systems on our CMMS
Once the system is populated provide training to relevant members of staff on site
Apply problem solving skills to resolve complaints or challenging situations
Opportunity to problem solve as a team and independently when process issues arise creating additional/unplanned activities for the MTCE team. This often requires external assistance which creates a need for the individual to determine the priorities of the task and the person/company best suited to assisting
Plan resources required to carry out business activities
Update the following weeks plan based on information taken down in the pre planning meeting, updating the calendar/Work orders to accurately portray the planned work, discuss any issues or defects daily with team supervisors to determine if planned work is still viable or defects are higher priority than the planned work and what effect this has on the resources available
Exposure to / involvement in business financial processes i.e., creating invoices, taking payments etc.
Invidivual will have the opportunity to receive invoices from clients/contractors, send them for approval following the companys SOP, Raise Purchase orders for approval and send out approved purchase orders
Training:
Business Administrator Level 3 Apprenticeship Standard
Day release at Middlesbrough College
Training Outcome:
Depending on the circumstances of the business upon completion of the apprenticeship programme there could be a potential position of employment available
Employer Description:Greenergy was founded to supply diesel with lower emissions than standard diesel, offering significant air quality benefits. As we have grown, we are more than ever committed to reducing emissions in transport fuels.
As Europe’s largest manufacturer of waste-based biodiesel, renewables are integral to our core strategy. Our global supply chains gives us flexibility to source the lowest-cost feedstocks and products, ensuring reliable supply to our market-leading customers.Working Hours :Monday - Friday, shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Presentation skills,Team working,Patience....Read more...
As a Warehouse Operative Apprentice, you'll safely handle goods in and out of our storage facilities, assisting with unloading, inventory management, and product distribution. You will have the opportunity to work in various warehouse and storage environments across the Devonport Dockyard site, assisting both Babcock and Royal Navy customers.
Your responsibilities will include unloading products from lorries, checking their accuracy, and placing them in designated storage locations. You may also be required to operate mechanical handling equipment such as forklifts, pallet trucks, and reach trucks.
Throughout the apprenticeship, you will gain essential skills in stock and warehouse management, computer systems, and risk management. You’ll learn the importance of following processes and procedures and how to safely handle various materials, including engine parts and hazardous materials.
Safety is our top priority, and you will develop a strong commitment to workplace health, safety, and well-being. Additionally, you’ll enhance your customer service skills and learn effective communication.
Training:
You will train to achieve the Level 2 Supply Chain Warehouse Operative apprenticeship standard.
Your training will take place at Devonport Royal Dockyard with a representative from City College Plymouth visiting regularly to observe your work and undertake progress reviews. You may also need to attend the college occasionally for tutorial sessions or to complete Functional Skills in Maths and English if you do not already have GCSEs at grade 4.
After your first year, you’ll move to the End Point Assessment (EPA) phase for your final three months. During this time, you’ll complete a portfolio of evidence showcasing your work and skills.
Training Outcome:
By the end of your apprenticeship, you’ll be ready to take on the role of a Warehouse Operative where you can expect to earn a competitive salary exceeding £30,000.
As you progress, you will have the opportunity to further develop your skills and potentially advance to a Senior Warehouse Operative role.
We work closely with the Chartered Institute of Logistics and Transport (CILT) to provide all members of our Logistics team with the chance to enhance their professional skills as they advance in their careers. With a wide range of training programmes, leadership development opportunities, and career progression paths, your potential is limitless. Employer Description:Babcock is an international defence, aerospace and security company
operating in our focus countries of the UK, Australasia, Canada, France
and South Africa, with exports to additional markets with potential to
become focus countries. We meet our customers’ key requirements of affordability, availability, and capability by delivering engineering, support and critical systems to defence and civil markets.Working Hours :Monday - Friday. Shifts to be confirmed.Skills: Communication skills,Problem solving skills,Team working,Initiative....Read more...
Whether designing, building, operating, managing, or maintaining vital equipment, one thing is certain – procurement and supply chain management lies at the heart of our operations and plays a pivotal role in our business success
From day one we will assign you a mentor who understands your business area and can guide you through your development programme. With support from your line manager and our Early Careers team, you'll get opportunities to work on interesting projects, meet key stakeholders, and deliver outputs that make a real difference
Rotating through our materials, logistics, category management and contract functions, you'll develop a broad range of skills in:
Strategic sourcing and procurement
Supplier relationship management
Inventory and warehouse management
Transportation logistics
Contract development and monitoring
Financial tracking and reporting
On each placement, you’ll interact with multiple teams and develop an understanding of how the Procurement and Supply Chain function operates at Babcock. Your days will be varied as you carry out a range of responsibilities from placing purchase orders with suppliers, to managing supplier order books and sending requests for quotations. Everything you do will help the business and our customers deliver essential products and services around the world.
This is an amazing opportunity to work on real projects to equip the Royal Navy fleet and play an integral role in creating a safe and secure world. With mentoring and on-the-job training, the vast knowledge you’ll build from these experiences will equip you with some of the most in-demand skills right now
Training:You'll study towards obtaining a Level 4 Diploma in Procurement & Supply from the prestigious Chartered Institute of Procurement and Supply (CIPS).
This comprehensive programme will equip you with the knowledge and skills needed to excel in the field of procurement and supply chain management.Training Outcome:It’s hard to beat the variety of fantastic opportunities and business experiences you’ll receive. You can expect real world encounters and exposure to exciting projects that will really help you navigate where you want to take your career.
Plus, when you join us, you’ll be automatically enrolled onto our Apprentice Development Programme. Through a series of digital and face-to-face sessions, presented by wellbeing and performance experts and our external partners, we will equip you with the knowledge and tools you need to thrive and perform at your very best on your programme and beyond.Employer Description:Babcock is an international defence, aerospace and security company operating in our focus countries of the UK, Australasia, Canada, France and South Africa, with exports to additional markets with potential to become focus countries. We meet our customers’ key requirements of affordability, availability, and capability by delivering engineering, support and critical systems to defence and civil markets.Working Hours :Monday - Friday. Shifts tbc.Skills: Organisation skills,Logical,Initiative....Read more...
Support shipping departments with all tasks and train in freight forwarding
Invoicing customers
Speaking to shipping agencies
Speaking to customers for shipping, updates via telephone and email
Custom clearance shipments
Filing
Training on customer quotations
Sales/meeting,calling and emailing new customers to help grow the business
Training:Customer Service Practitioner Level 2 Apprenticeship Standard:
This apprenticeship is completed within the workplace
You will be assessed through written work, verbal discussion and observation throughout your training
You will be given time by your employer to complete portfolio work, attend training, workplace shadowing and any other opportunities to develop your skills and knowledge
Training Outcome:
Progression to level 3 and role at the end if possible
Employer Description:We have 7 UK employers and 36 across India. We serve all customer logistics requirements, Air and Sea Freight from across the world.Working Hours :Monday - Friday, 9.00am - 5.30pm.Skills: Communication skills,IT skills,keen to get stuck in,Confident....Read more...
Booking Labels: Ensuring orders are shipped promptly and accurately
Booking Transport: Organising transport and logistics for various needs
Filing Management: Keeping documents organised and accessible for all departments
Meeting and Greeting Visitors: Answering the doorbell, preparing teas and coffees, and ensuring visitors feel welcome
Phone Management: Answering and directing calls to the relevant departments
Order processing: Processing customer orders
Weekly/Monthly Statements: Helping prepare and distribute monthly financial and operational statements
Receipt Sorting: Organising and processing receipts for accounts
Training:
Delivery to be completed on site and off the job training either at Barnsley College or your place of work
Student to complete a Customer Service Practitioner Level 2 Apprenticeship
Training Outcome:
Possible progression opportunities
Employer Description:Located in Barnsley, Yorkshire, White’s Bakery is a premier bakery known for our commitment to excellence. We specialise in individually wrapped home-baked goods created with love and quality recipes.Working Hours :Monday– Friday
9am– 3pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
Completing arrival date checks on google drive
Building and completing groupage building and job building within our system
Requesting commercial paperwork
Passing invoices to accounts
General administration, i.e. filing, scanning onto the system and assisting within the department
Tea and coffee making for the team
Training:
International Freight Forwarding Specialist Level 3 (A level) Apprenticeship Standard
Training Outcome:
Full time role within the team to go on and learn client relations and potentially obtain and manage their own clients
Employer Description:VELTA INTERNATIONAL IS A FAMILY RUN BUSINESS FOUNDED IN 1999 BY OUR MD DOUG REYNOLDS. WE STRIVE IN CUSTOMER SATISFACTION AND HAVE GROWN OVER THE LAST 25 HOURS DUE TO OUR DEDICATED TEAM AND THEIR EXPERIENCE. WE NOW HAVE 3 OFFICES, WITHAM (HEAD OFFICE) MANCHESTER, HEATHROW AND SISTER COMPANY VELTA LOGISTICSWorking Hours :Hours will be between 09:00 - 17:00, days to be confirmed with 1 hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
The role of a Retail (Parts) Advisor Apprentice:
Building and maintaining relationships with internal and external customers both in person and over the phone
Developing relationships with other departments
Preparing orders
Meeting deadlines
Stock control/management
Processing warranty claims and payment
Identifying parts
Business development/planning
Marketing and visual merchandising
Forecasting and budgeting
Managing logistics including organising and arranging deliveries
Training:You will learn the key principles, practices and skills that underpin the role. You will achieve a Level 3 Retail Team Leader qualification to further develop and apply your skills in more complex situations.
Training is delivered at the state-of-the-art Mercedes-Benz Apprentice Academy in Milton Keynes, via a block release programme.Training Outcome:
Parts Process Specialist
Parts Supervisor
Parts Manager
After Sales Manager
May lead to Sales Executive
Employer Description:Mercedes-Benz is a globally recognised company whose range includes some of the most valuable brands in the automotive industry.Working Hours :TBC by employerSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Patience....Read more...
