Learning Support Assistant Jobs Found 159 Jobs, Page 6 of 7 Pages Sort by:
Apprentice Technical Support & Customer Service Assistant
The apprentice will work as an Assistant to Technical Support within Sure Retail Equipment Limited's technical support / retail technology team. The main purpose of the role is to provide high-quality customer service support to retailers and end users using SOLUM electronic shelf label (ESL) systems, while learning digital support skills and supporting related administration. Key responsibilities: Provide polite, professional first-line customer service support to retailer/end-user customers, under supervision. Log, organise and update customer support queries, open support tasks and follow-up actions accurately. Assist the technical support team with ESL administration, including template creation, amendment, formatting and checking. Prepare notes, suggested responses, checklists and internal support information for review. Liaise with colleagues in technical support, sales, projects, warehouse and customer service where required. Use digital systems securely and accurately, including support records, email, Microsoft Office or similar tools and web-based systems. Support supervised website/content updates where required, such as product information, images, links and documents using Umbraco or other company systems. Learn about retail technology, electronic shelf labels, shelving, shop fitting and retail display equipment so customer queries can be understood and routed correctly. The apprentice will report to Kieran Preston, Technical Support, and will interact day to day with technical support colleagues, customer service, sales/projects and, where appropriate, retailer/end-user customers. The role is supervised and the apprentice will not be expected to make final technical, contractual, commercial or customer-impacting decisions without approval. Training:In-house training plus the candidate will follow a Level 3 IT Support Technician Apprenticeship programme, with the Digital Service Technician option/pathway expected to fit the external customer support duties, subject to CCSW confirmation. Training will be structured and delivered by Cheshire College - South & West. If the candidate does not hold GCSE grades A-C (9-4) or equivalent, they will be required to complete a Level 2 Functional Skill in the relevant subject. Workplace training will include customer service standards, SOLUM electronic shelf label systems, ESL template administration, digital support processes, support records, Umbraco website content management, internal systems, confidentiality/data protection and health and safety. Training Outcome:Opportunity to develop digital support, technical support, customer service and retail technology skills. Future progression may include a permanent role in technical support, customer support, digital support or wider business administration, subject to performance, apprenticeship completion and business requirements. Employer Description:Sure Retail Equipment Ltd supplies and supports retail equipment, shop fitting and retail technology solutions, including electronic shelf label systems, shelving, retail display equipment and related customer support services. Working Hours :Monday to Friday, working hours are to be confirmed.Skills: Attention to detail,Organisation skills,Customer care skills,Team working,Patience,Confident with computers,Literacy skills,Interest in technology,Professional,Polite,Understanding confidentiality,Reliable ....Read more...
Level 2 Adult Care Apprenticeship - Caring @ Home
Deliver safe, respectful and person-centred care to individuals in their own homes and/or supported living settings Support with personal care, daily living activities, mobility, meals and hydration Provide medication support where trained, competent and authorised Encourage independence, wellbeing and participation in social and community activities Observe and report changes in individuals' health and wellbeing.Maintain accurate and confidential care recordsFollow care plans, risk assessments and Caring@Home Ltd policies and procedures Comply with safeguarding, health and safety and infection control requirements Communicate effectively with service users, families, colleagues and other professionals Complete apprenticeship training, attend learning sessions and work towards achieving the apprenticeship qualification Training Outcome:Full time role for the right candidate. Level 3 Lead Adult Care Worker Apprenticeship Standard. Potential Careers: Care Assistant Care Worker Support Worker Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday- Sunday between 7.00am- 10pm (Shifts on a rota).Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness,Caring ....Read more...
Care Assistant - End Of Life
End of Life Care Assistant (Community) £14.24 per hour + 35p per mile mileage for drivers Are you a compassionate, caring individual looking to make a meaningful difference at one of the most important times in someone's life? We are looking for dedicated Community End of Life Care Assistants to provide compassionate, person-centred care to individuals wishing to remain in the comfort of their own homes during the final stages of life. Whether you are an experienced care professional or have transferable care experience, we would love to hear from you. Previous care experience is preferred but not essential, as specialised end of life care training will be provided to equip you with the knowledge, confidence, and skills needed for this rewarding role. About the Role As a Community End of Life Care Assistant, you will support individuals and their families by delivering high-quality, compassionate care in their own homes. You will work as part of a supportive team dedicated to ensuring every person receives dignified, respectful, and personalised care. You must be happy to travel across all areas we cover (Swindon and the local area). Your Responsibilities You will provide compassionate support tailored to each individual's needs, including: Delivering personal care with dignity and respect Supporting comfort, mobility, and repositioning Administering or prompting medication where appropriate Providing emotional support and companionship to clients and their families Preparing light meals and assisting with household tasks Supporting individuals to remain comfortable and independent at home Working closely with healthcare professionals to provide seamless end of life care Maintaining accurate care records and reporting any changes in wellbeing Exceptional Training Provided We understand that end of life care requires a unique set of skills and compassion. Every successful applicant will receive comprehensive training, including: End of Life Care Palliative Care Principles Symptom Awareness Communication with Families Emotional Wellbeing and Bereavement Awareness Person-Centred Care Medication Awareness Moving and Handling Safeguarding You will be fully supported throughout your learning journey with ongoing training and development opportunities. Shifts Available We offer flexible working patterns, including: Morning: 7:00am – 15:00pm Evening: 15:00pm – 23:00pm Tea & Bed: 17:00pm – 23:00pm Full-time, part-time, and weekend-only positions are available. This is a community-based role, so flexibility and willingness to travel across Swindon and surrounding areas is essential. These hours can vary to meet the needs of the business. Why First City First City is a leading provider of high-quality community care, rated Outstanding by the CQC. Our dedicated and successful team is committed to empowering people to achieve their goals through a holistic, strength-based approach, supporting individuals to live independently and remain in the comfort of their own homes while receiving exceptional, person-centred care. At First City, we value our team and offer a wide range of benefits to support your growth and well-being: £14.24 per hour 35p per mile mileage allowance Bank holiday enhanced pay Guaranteed hours available (terms and conditions apply) Paid induction and shadowing Pool cars available (subject to availability) 28 days' holiday (pro rata) Ongoing training and career progression opportunities Blue Light Card membership Employee Assistance Programme (EAP) providing confidential wellbeing, financial and counselling support Local garage discounts Refer-a-Friend bonus scheme What We're Looking For We welcome applications from caring, compassionate individuals who are passionate about supporting others. Essential: Right to work in the UK Compassionate, reliable, and professional approach Willingness to work in the community Availability to work evenings and some weekends Care experience is desirable, but not essential, as full specialist training will be provided. Why Join Us? Providing end of life care is one of the most rewarding roles in health and social care. You will have the privilege of supporting people and their families with compassion, dignity, and kindness during one of life's most important journeys. If you are looking for a career where every visit truly matters, we'd love to hear from you. Apply today and begin your journey in community end of life care. ....Read more...
Finance Assistant Consultant Apprentice
Some duties that may be expected of you when on site include, but are not limited to, the following. Ensure that all transactions actioned, and advice given is in line with the client’s financial policies, DfE guidance and within statutory financial regulations Purchase Ledger Duties: Posting the documents below to the client's accounting software in a timely manner with great accuracy Purchase requisition Purchase orders Goods received notes Purchase invoices Ensure that all expenditure is recorded against the relevant nominal code and cost centre, and that the correct VAT code is used Receive and check statements from suppliers Investigate and action any issues that arise with regards to creditors Sales Ledger Duties: Raise sales invoices as requested by the client on the accounting system in a timely manner Ensure that all income is recorded against the relevant nominal code and cost centre, and that the correct VAT code is used Ensure that all requests for sales invoices are processed and sent to debtors promptly Ensure that all invoices are monitored and chased so that prompt payment is received Any other sales ledger maintenance duties requested by the client Bank Account Duties: Ensure that paying in slips/ remittances are received and processed on the accounting system in a timely manner Other Balance Sheet Items: Ensure that petty cash returns are received and processed on the accounting system in a timely manner and that a month-end reconciliation is undertaken to ensure that actual funds held balance to the ledger Ensure that credit card returns are received and processed on the accounting system in a timely manner Income Duties: Post all relevant grant income received Although the majority of your working day will be on site, fulfilling a role or tasks as set by the client, there are additional responsibilities that this level of role comes with such as: Looking for opportunities to promote our services such as Helpdesk/Connect/Software/Consultancy (yourself and others) Ensuring you are always delivering added value to clients Complete all internal training as required by EduFin within the timeframes given Any other duties as required from the Directors and Seniors Training:Assistant Accountant - Level 2 Apprenticeship Standard (A level): This is to gain a Level 2 AAT qualification. This apprenticeship role is split 80/20 between working and earning with the employer gaining valuable hands-on skills, and learning & gaining qualifications with Solveway Apprenticeships. You will attend remote learning sessions, one day a week for the duration of the apprenticeship. Further training details will be made available at a later date.Training Outcome:After successfully achieving the AAT Level 2 qualification, the candidate will be considered for the Level 3 AAT Apprenticeship training and/or the opportunity to progress to a more senior level with the firm and a career within accountancy. Edufin offers a clear and supportive progression route for those looking to build a career in education finance: Apprentice Consultant → Junior Consultant → Associate Consultant → Consultant → Senior Consultant The AAT qualification is one of the most recognised in the Finance industry and could lead to you studying for your ACCA or equivalent through Edufin if you so wish. You will be supported through your training with the firm, shadowing our consultants on site to start with and then be able to assist us with finance assistant roles, working your way up to consultancy days as you gain experience.Employer Description:Edufin is a specialist consultancy that supports schools and academies with their finance operations. The business was founded by a group of directors who previously worked with ESF, a widely used education finance software. They identified a gap in the market—schools needing practical, hands-on finance support—and built Edufin to provide exactly that. Edufin consultants work directly with schools, helping with anything from day-to-day finance tasks like processing invoices to longer-term projects and high-level consultancy. Support can last from a few weeks to several years, and while most clients are visited on-site, some roles are fully remote. They are a friendly team at Edufin and have a positive, upbeat, happy culture. They pride themselves on being flexible for their staff and provide a good work life balance, but in return they want commitment and passion from their staff.Working Hours :Working hours will vary depending on your work location: In the office: 9:00am- 5:00pm (1-hour lunch). At home: 9:00am - 5:30pm (1-hour lunch). On-site at a school: 9:00am- 4:30pm (45-minute lunch). Working days TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...
Graduate Teacher
Graduate Teaching Assistant & Cover Supervisor OpportunitiesLaunch Your Teaching Career with Teach South KentAre you a recent graduate (or graduating this year) and considering a career in teaching?Whether you've studied English, Maths, Science, History, Psychology, Business, Sport, Creative Arts, or any other subject, this could be the perfect first step into education.Teach South Kent is recruiting enthusiastic graduates to work in secondary schools across East Sussex as Teaching Assistants and Cover Supervisors. These roles provide invaluable classroom experience if you are thinking about future teacher training and are an excellent way to build confidence, develop transferable skills, and discover whether teaching is the right career for you.What will you be doing?Depending on the role, you could be:Supporting students in lessons on a one-to-one or small-group basis.Assisting teachers to deliver engaging learning experiences.Supervising whole classes during teacher absences using pre-prepared lesson plans (Cover Supervisor).Encouraging positive behaviour and helping students reach their potential.Gaining hands-on experience in a variety of school settings.Who we're looking forWe're looking for graduates who are:Degree educated in any subject.Passionate about making a difference to young people's lives.Confident communicators with strong interpersonal skills.Adaptable, resilient, and eager to learn.Considering a future in teaching or education.Previous school experience is welcomed but not essential. Full support and guidance will be provided.Why join Teach South Kent?Excellent classroom experience before teacher training.Flexible opportunities to suit your availability.Competitive daily pay.Ongoing support from experienced education consultants, who are fully qualified teachers.Opportunities to work in a range of welcoming secondary schools.Potential for long-term and permanent positions.A chance to build your CV while making a genuine impact on students' education.Whether you're planning to apply for a PGCE, School Direct, or simply want to explore a career in education, this is an ideal opportunity to gain the experience schools value most.Apply today and take the first step towards a rewarding career in education with Teach South Kent. ....Read more...
Apprentice Healthcare Assistant/Care Worker
Why work for New Venture Care Ltd No previous experience is required just kindness, reliability, and a genuine desire to care for others. Full paid training and a comprehensive induction will be provided, so you’ll be confident and supported from day one. Flexible shifts which include weekday / weekend / daytime. This is a Night Support Worker role so hours will be varied and flexible and change from week to week. You will get a FREE uniform, paid induction and refresher training (including Care Certificate). As a Healthcare Assistant / Care Worker, you’ll visit people in their own homes and help them live safely and independently. Key Responsibilities: Offering companionship and emotional support Helping with meal preparation and household tasks Supporting with medication reminders or administration Assisting with mobility and attending appointments Promoting independence and dignity at all times Who you will be: Someone who has kindness at their core with a genuine passion for helping others Someone who consistently demonstrates a caring and compassionate attitude Must have right to work in the Uk Driving licence preferred but not essential Someone with good teamwork skills who will work closely with the care team and management in a safe and supportive environment Training Outcome:There is the possibility for ongoing employment and progression for the applicant on successful completion of the apprenticeship.Employer Description:At New Venture Care Ltd, our Home Care service is built around the individual needs of the elderly and vulnerable adults across West Sussex, Bristol, Gloucestershire and surrounding areas. We provide compassionate, person-centred support that enables people to remain independent while feeling safe, respected and comfortable in their own homes. Our focus is on delivering reliable, high-quality care that promotes dignity, choice and wellbeing every day. New Venture Care offers trustworthy and reasonably priced Care Services. Staff guarantees individualised attention for all health-related needs to ensure that all their patients are as comfortable as possible they provide comprehensive home care services, live in care & supported living.Working Hours :Week 1 - 4 days, Week 2 - 3 days with work-based learning, 8 hour shifts. Exact working pattern to be confirmed equating to minimum 30 hours per week.Skills: Communication skills,Attention to detail,Customer care skills,Team working,Non judgemental,Patience,Reliability,Flexible,Caring,Personable,Friendly,Compassionate,Likeable,Confidence ....Read more...
Level 3 Teaching Assistant Apprenticeship - Wyre Forest School
As a Teaching Assistant Apprentice, you will: To support the ethos of the school and work collaboratively with the classroom teacher in their responsibility for the development and education of children, including those who have special physical, emotional and educational needs, by utilising detailed knowledge and specialist skills. Attend and participate in regular class, department and school meetings. Responsibilities and Tasks 1. To work in class and to work unsupervised in delivering programmes of work to support individuals and small groups of learners. 2. Planning to contribute to the planning of work programmes for individuals and groups of children, providing ideas, materials and learning strategies for lessons. 3. Pastoral duties: To provide assistance with the provision of general care and welfare of learners, including assistance with: Supporting learners to be independent. Maintaining a safe environment at all times. The monitoring of pupils' general health & welfare. Reinforcing self-esteem through praise and encouragement. Adhering to and maintaining school routine and codes of conduct. Children’s injuries and, where qualified, administering basic first aid. Personal hygiene routines, e.g. toilet training, changing of incontinent pupils, dressing and undressing. The changing of soiled clothing including its disposal in an appropriate way. The administering of medicines under the direction of the appropriate medical staff (following consultation and agreement). Provide supervision of learners at the beginning and end of the school day. 4. Behaviour: Provide pastoral support to pupils monitoring their behaviour to identify and respond to uncharacteristic behaviour patterns and incidents of challenging behaviour and to recognise and reward progress. 5. Recording and Assessment: To monitor the progress and needs of learners and be responsible for the assessment, evidence records and file maintenance for a few designated learners within a class group. 6. Reporting: Contribute to the annual review and end-of-year reports. 7. Teaching and Learning: Prepare and organise teaching resources under the direction of the class teacher, supporting the learner in carrying out this work. Maintain classroom equipment and materials, including stock control within the classroom. Foster the intellectual and social development of children. Promote pupil independence and their involvement in their own learning. Support lunchtime clubs/activities. Support the manufacture of resources and administration of course work. Where required, support learners in the swimming pool. 8. Attend and participate in regular class, department and school meetings. 9. Policies and Procedures: To maintain an awareness of school policies and procedures.Training Outcome:Possible full-time employment for the right candidate.Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect. Working Hours :Monday, 8.35am - 4.10pm. Tuesday, 8.35am - 3.10pm. Wednesday, 8.35am - 4.10pm. Thursday, 8.35am - 3.10pm. Friday, 8.35am - 3.10pm (30-minute lunch break).Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness ....Read more...
Pharmacy Dispenser Apprenticeship - Citywide Health (Haxby Pharmacy)
Your day-to-day duties will include: Working alongside a fully trained and diverse dispensing team, helping in the prescription process Dealing with customer requests and queries, both in person and over the phone Liaising with doctors' surgeries and other healthcare professionals Completing your coursework in a timely manner Keep up to date with current pharmacy practice, new drugs and their uses Respect and maintain confidentiality of information concerning customers, colleagues, company policies and statistics in accordance with General Data Protection Regulation (GDPR) from 25th May 2018 Training: Level 2 Pharmacy Services Assistant Apprenticeship Standard Apprentices without level 1 English and maths will need to achieve this level and take the test for level 2 English and maths prior to taking the end-point assessment All the training is onsite, and you do not need to attend off-site college days to complete this apprenticeship An e-learning portfolio plus onsite tutors will help you progress to a Level 2 Pharmacy Dispenser qualification, which is a requirement to work in any pharmacy in the UK Training Outcome: Career progression at the end of the apprenticeship can result in promotion within Citywide Health, or opportunities with local hospital or GP practices, or training to become a practising pharmacist Employer Description:Citywide Health is York’s leading independent pharmacy group, providing NHS and private healthcare services across multiple community pharmacy locations. Our pharmacies offer a wide range of services including prescription dispensing, Pharmacy First, travel vaccinations, blood pressure checks, flu and COVID vaccinations, weight management support and other clinical services. We pride ourselves on delivering friendly, professional healthcare whilst supporting and developing our team members to build long-term careers within pharmacy and healthcare.Working Hours :Days and shifts to be confirmed. Apprenticeships may involve evenings and weekend working, but is dependent on the pharmacy opening times.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Logical,Team working,Patience ....Read more...
Cultural and Community Engagement Communications Assistant Apprentice
The Communications Assistant will work with the Cultural and Community Engagement team at UCL East to support the planning, delivery and development of the team’s communication activities. The post holder will contribute to our website, blog, newsletters, internal communications channels, social media, press releases, events listings and reports, helping to showcase the team’s work, share our learning, advertise our events and exhibitions to public audiences, and raise our profile to a broad range of stakeholders. They will help to increase engagement with our communications channels by developing an in-depth knowledge of our audiences, creating tailored, accessible content for them, monitoring engagement levels and contributing to reporting on the effectiveness and impact of our communication activities. There will be opportunities for the post holder to shadow members of the Office of the Vice-President for External Engagement, and support their activities, to gain a deeper insight into internal and external communications across UCL, use of the UCL brand, media relations, public affairs and marketing. The post holder will be expected to feed their learning back to the Cultural and Community Engagement team. Duties and responsibilities Attend project planning meetings, supporting the development of communication plans where required. Develop written and non-written content and schedule this content for publication/distribution across our communications channels. Carry out updates to our website and intranet pages, actively checking to ensure they are up-to-date. Research, analyse and monitor our audiences and stakeholders to inform engagement strategies. Create ticket ordering forms using Eventbrite for events, managing the booking process and responding to accessibility requests. Maintain and manage mailing lists and databases. Monitor shared mailboxes to act as the first point of contact for enquiries. Ensure a high degree of accessibility across all our communication activities. Develop and maintain an awareness of UCL’s brand and ensure that brand values are embedded in communications. Contribute to risk assessments and event management plans, considering how reputational damage can be mitigated. Support the procurement, briefing and payment of freelancers and contractors, such as designers, printers, photographers and filmmakers. Help to analyse and evaluate communication activities and present findings to the team and wider stakeholders. Support the team with routine administrative, logistical and time-sensitive tasks. Assist with the planning, delivery and evaluation of our events, such as press launches, exhibitions, private viewings, awards ceremonies, training workshops, and other public events. Actively consider and support diversity and inclusion across all areas of work. Actively participate in personal and professional development when opportunities arise both within and alongside the Apprenticeship Level 4 training. Follow and actively promote the UCL Ways of Working. Carry out any other duties within the scope, spirit and purpose of the job as requested by the line manager. This job description may be reviewed and be subject to amendment in consultation with the post holder. Training:Public Relations and Communications Assistant Level 4. Training will take place both in the workplace and PA Media Academy, located in Stratford. College days are one day per week and will involve a combination of in-person, hybrid and online training sessions.Training Outcome:Work in press and communications offices, specifically in education. But skills can be applied more broadly in a range of settings – both public, private and charity sector.Employer Description:UCL is one of the world's leading universities. At its establishment in 1826, UCL was radical and responsive to the needs of society, and this ethos – that excellence should go hand-in-hand with civic responsibility – continues today. UCL’s teaching and research extends across all disciplines; from one of Europe’s largest and most productive hubs for biomedical science interacting with several leading London hospitals, to world-renowned centres for the built environment (UCL Bartlett) and fine art (UCL Slade School). UCL’s new campus on Queen Elizabeth Olympic Park (QEOP), UCL East, has been conceived and built to be open, accessible and publicly engaged university campus. With two buildings currently open, and more to come, UCL East is dedicated to breaking down boundaries between knowledge and experience to solve some of the most urgent challenges facing people and the plant. The campus is a unique combination of multidisciplinary research centres, teaching spaces, study areas and living accommodation. UCL Public Art and UCL Cultural & Community Engagement are part of the Vice Provost’s Office for Strategy which, among other work, manages the operations and vision for the UCL East campus. The team delivers public art, exhibitions, public and community engagement, and cultural programming; building an ethos of engagement throughout the new campus. Our projects bring together UCL researchers, academics, students, artists and east London communities to exchange knowledge and ideas, and collaborate on bringing about positive change. The post is an apprentice role that will be based on-site at our UCL East campus. The postholder will normally be expected to work from the Campus with flexibility to attend evening and weekend events when needed. Time off in lieu will be provided for any evening and weekend work. We are located in Newham, east London - one of the most socially diverse parts of the UK – and we want our staff recruitment to reflect this. We encourage applications from those who are underrepresented in the sector and at UCL including but, not exclusive, to non-graduates, disabled, D/deaf and neurodiverse people, LGBTQ+ people, people from Black, Asian and ethnic minority backgrounds – especially women. We also welcome applicants from a range of educational backgrounds. Those interested in applying for this role are welcome to book a short phone or MS Teams call with a member of the UCL East Cultural and Community Engagement Team via this link to chat about any questions you may have. If there is any way that we can make the application process more accessible for you and so easier for you to take part in, please just let us know. You can contact us by email on engagement-east@ucl.ac.uk.Working Hours :Monday to Friday, 9am - 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Initiative,Non judgemental ....Read more...
Corkills Volkswagen Wigan Parts Advisor Apprenticeship
The Parts Department is at the heart of our operations. Our Parts Advisors are responsible for the stock control of a wide range of vehicle parts and accessories. This includes the ordering, selling and managing of stock to ensure that we meet the needs of our trade counter customers and to guarantee that our workshop team have the parts and accessories that they need to complete their daily tasks. Your duties will vary from day to day and could include: Providing advice to customers who are having problems with their vehicles Taking sales orders from customers both face to face and over the phone Stock control for vehicle parts and accessories Maintaining an ordered stock room Raising invoices for parts sold Liaison with internal teams to ensure the correct stock is place at the right time Our ideal candidate will be methodical in their way of working and be able to demonstrate precise attention to detail. As a central point of contact for both of our internal and external customers you will need to have excellent communication skills. You also should be IT literate (although full training will be provided). We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are: Enthusiasm and willingness to learn Teamwork Strong communication Customer service We are looking for an enthusiastic, hardworking individual to join our team and embark on a long-term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre. Successful applicants must be prepared to travel to the Volkswagen Group National Learning Centre in Milton Keynes to complete their apprenticeship training. All training costs are covered as part the programme (travel, accommodation and food). In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre. This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications. On successful completion of the one-year programme, you will receive the following: Level 2 Customer Service Practitioner Standard Brand specific certifications Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities. Once your apprenticeship is complete, you will continue your learning journey, and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Parts Assistant is in excess of £20,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry. The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service. This is an exciting and challenging opportunity to receive formal qualifications through extensive product training whilst in full-time employment at one of our retailers.Working Hours :Monday - Friday, 08:30 - 17:30. Possibility of Saturday workings and/or shifts. Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...
D.M. Keith SKODA Huddersfield Parts Advisor Apprenticeship
The Parts Department is at the heart of our operations. Our Parts Advisors are responsible for the stock control of a wide range of vehicle parts and accessories. This includes the ordering, selling and managing of stock to ensure that we meet the needs of our trade counter customers and to guarantee that our workshop team have the parts and accessories that they need to complete their daily tasks. Your duties will vary from day to day and could include: Providing advice to customers who are having problems with their vehicles Taking sales orders from customers both face to face and over the phone Stock control for vehicle parts and accessories Maintaining an ordered stockroom Raising invoices for parts sold Liaison with internal teams to ensure the correct stock is in place at the right time Our ideal candidate will be methodical in their way of working and be able to demonstrate precise attention to detail. As a central point of contact for both of our internal and external customers, you will need to have excellent communication skills. You also should be IT literate (although full training will be provided). We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are: Enthusiasm and willingness to learn Teamwork Strong communication Customer Service We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre. Successful applicants must be prepared to travel to the Volkswagen Group National Learning Centre in Milton Keynes to complete their apprenticeship training. All training costs are covered as part of the programme (travel, accommodation and food). In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre. This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications. On successful completion of the one-year programme, you will receive the following: Level 2 Customer Service Practitioner Standard Brand specific certifications Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities. Once your apprenticeship is complete, you will continue your learning journey, and you will have the opportunity to drive your career forward. Once qualified, the earning potential for a Parts Assistant is in excess of £20,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:ŠKODA is driven by something different. What are you driven by? We are looking for ambitious, dynamic, and enthusiastic people to join our apprenticeship programme. If you are customer focused, forward thinking and want to learn, then we can give you the life and technical skills you need to be part of our teamWorking Hours :Monday - Friday 8.30am - 5.30pm. Possibility of Saturday workings and/or shifts. Working week will be confirmed on application.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience ....Read more...
Early Years Educator Level 3 Apprenticeship
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff. What you’ll do at work: Assist in planning and delivering engaging, age-appropriate activities Promote learning through play in line with the EYFS (Early Years Foundation Stage) framework Create a safe and stimulating environment Help maintain clean, safe, and welcoming learning spaces Follow safeguarding and health & safety procedures at all times Observe and monitor children's progress Record observations and contribute to assessments and development plans Share relevant information with senior staff and parents as needed Promote positive behaviour and social skills Encourage kindness, sharing, and respectful behaviour Use positive reinforcement and model appropriate conduct Assist with daily routines Support children during mealtimes, toileting, dressing, and nap times Help establish consistent routines for comfort and stability Work collaboratively with colleagues and parents Communicate effectively with team members, children, and families Participate in staff meetings and training sessions Maintain confidentiality and professionalism Handle sensitive information with discretion and follow data protection policies Follow nursery/setting policies and procedures Adhere to guidelines for safeguarding, equality, inclusion, and diversity Support in ensuring the setting meets regulatory and quality standards Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Completing a Level 3 Early Years Educator apprenticeship opens the door to a wide range of opportunities in the Early Years sector. With this qualification, individuals become fully qualified practitioners, capable of working independently with children in nurseries, preschools, and reception classes. As they gain experience, they may progress into more senior roles such as: Senior Practitioner or Room Leader - overseeing a team within a room, leading planning and observation, and supporting less experienced colleagues Deputy Nursery Manager - supporting the nursery manager in daily operations, compliance, safeguarding, and staff development Nursery Manager - leading the entire nursery setting, ensuring high standards of care and education, team performance, and regulatory compliance To support continued growth, NextStep Training offers the following advanced qualifications within Early Years. Level 4 Early Years Advanced Practitioner: Ideal for those who want to specialise in areas such as SEND, safeguarding, or early language development. This course enhances practice and supports progression into leadership Level 5 Early Years Lead Practitioner: Designed for experienced practitioners ready to take on leadership roles within their settings. It focusses on leading day-to-day practice, mentoring staff, and contributing to strategy and curriculum development Both qualifications can be delivered flexibly, either online or in-person, and include dedicated support from our experienced tutors and safeguarding officers. Further progression can include: Moving into school-based roles such as Teaching Assistant or SEND Support Becoming a Trainer, Assessor, or Mentor for apprentices Pursuing a Foundation Degree or BA in Early Childhood Studies, leading towards Early Years Teacher Status (EYTS) or Qualified Teacher Status (QTS) Our structured training and support ensure that every apprentice has a clear and achievable pathway to long-term success in the Early Years sector.Employer Description:J. Shalom Childcare is a welcoming, multicultural childminding setting based in London. We take pride in celebrating the rich diversity of our community, and we actively promote equality, inclusion, and respect throughout everything we do. Our approach is rooted in delivering high‑quality childcare where every child feels healthy, safe, secure, and supported to thrive. We believe that early childhood is a crucial stage of life, and we are committed to helping children build confidence, curiosity, and a strong foundation for future learning. Children who leave J. Shalom Childcare are well‑prepared for their transition to school. We maintain close relationships with local primary schools and provide an excellent standard of early education that aligns with the Early Years Foundation Stage (EYFS). This ensures that every child develops the skills they need socially, emotionally, and academically to take their next steps with confidence. At J. Shalom Childcare, we are more than a childcare setting; we are a nurturing community where every child is valued, every family is welcomed, and every day is an opportunity to learn, grow, and shine.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...
Sales, Administration & Finance Apprentice
Founded in 1970, Opticron is a UK-based family business with over 50 years of experience designing and supplying high-quality, affordable binoculars, spotting scopes and optical accessories. Renowned for innovation, quality and excellent customer service, Opticron works closely with trusted manufacturing partners to create lightweight, reliable products built for outdoor enthusiasts. With a strong commitment to after-sales support, our experienced service team helps customers keep their equipment performing at its best for years to come.This is an excellent opportunity for someone looking to build a career in business administration, sales support and finance. You will develop practical workplace skills, receive on-the-job training and gain an understanding of how a successful business operates.As part of the role, you will support the Sales Administration team by processing customer invoices, credit notes, quotations and orders while learning how to maintain accurate customer records using our accounting software and Google Maps. You will assist with credit control procedures, including preparing customer statements and following up outstanding payments. You'll also learn how to process sales receipts, reconcile banking transactions and produce monthly sales reports.Within the Accounts function, you will gain experience in processing supplier invoices, credit notes and payments, helping to maintain accurate purchase records and supporting stock control activities. You will also assist with preparing monthly purchase reports and nominal ledger transfers.As your knowledge develops, you will learn how to reconcile bank accounts, process cashbook transactions and support the preparation of VAT and duty documentation, including gaining an understanding of Making Tax Digital (MTD) and quarterly VAT return processes.The role also includes assisting with petty cash reconciliation, maintaining accurate filing systems, entering and updating business data using Microsoft Excel and Access, and preparing a variety of printed marketing and customer materials. From time to time, you will also provide administrative support to our field sales team, helping to ensure excellent customer service across the business.They are looking for someone who is organised, reliable and eager to learn. You should have good attention to detail, strong communication skills and a positive attitude towards developing new skills. A basic understanding of Microsoft Office, particularly Excel, would be beneficial, although full training will be provided.This apprenticeship offers the opportunity to gain valuable business experience in a supportive environment while building the knowledge and confidence needed for a successful career in sales, administration and finance.Training:Level 2 Finance AssistantTraining Outcome:Successful completion of this apprenticeship, could lead to a permanent role as a Lead Administrator, with the opportunity to progress to AAT Level 3 qualifications and beyond. The skills and experience gained, will also provide a strong foundation for career progression within finance, business administration or accountancy, either at Opticron or within larger organisations.Employer Description:Opticron are seeking a motivated Sales, Administration & Finance Apprentice (18+) to join their team in Luton. Gain hands-on experience across sales, customer service, finance and business administration while studying for a recognised apprenticeship. Full training provided with excellent career development opportunities.Working Hours :Monday to Friday 9.30am to 4.30pm (2 x 15 minute paid breaks) One day to be spent studying at collegeSkills: Ability to use initiative,IT skills,Number skills ....Read more...
Apprentice Administrative Assistant
As an Apprentice Administrative Assistant, you will work as part of the school’s administrative team and gain practical experience across a range of school office functions. With appropriate training and support, your duties will include: Providing general administrative support, including preparing letters and documents, photocopying, filing, data entry and maintaining accurate records. Answering telephone calls and responding appropriately to routine enquiries from staff, students, parents and visitors. Supporting Reception when required, including welcoming visitors, assisting with signing in and out, recording deliveries and helping with general enquiries. Assisting with student administration, including maintaining student files, preparing routine correspondence and helping with timetable, locker and lost property enquiries. Supporting the administration of school events such as Open Mornings, Parents’ Evenings, school visits, Sports Day and other school activities. Assisting with communications to parents and carers, including preparing standard letters, forms and electronic communications. Supporting the administration of staff absence and lesson cover, including recording absence information and assisting with communication with supply agencies. Assisting with the preparation, photocopying and collation of school reports, examination papers and other school documentation. Helping to maintain office resources and records, including ensuring printers and administrative areas have the necessary paper, toner and other supplies. Working professionally and confidentially at all times, following school policies and procedures and safeguarding requirements. Undertaking appropriate training and development as part of the apprenticeship and applying the skills and knowledge gained within the workplace. Invoicing to purchase equipment, and organising the setup and payment facilities for trips/activities. The apprentice would also have access to support the Finance team prepare invoicing for payment. Training: The apprentice will be working towards the Business Administrator Level 3 Apprenticeship Standard including a City & Guilds Level 3 Diploma for the Business Administrator. Monthly classes at Colchester Institute (Colchester Campus). Training Outcome:On successful completion of the apprenticeship, the skills and experience gained will provide a strong foundation for a career in school administration or the wider education sector. Future opportunities could include roles in general administration, reception, student services, attendance, examinations, admissions or other school support functions, with the potential to progress to more senior administrative roles as experience develops.Employer Description:St John Fisher Catholic Comprehensive School is a co-educational secondary school and sixth form in the heart of historic Rochester, providing a comprehensive, faith-based education for students of all abilities. We are a supportive community committed to excellence in learning and helping every student reach their potential. Our experienced teaching and support staff work closely together, with many colleagues choosing to remain with the school for many years. Our modern, purpose-built school opened in 2023 and provides excellent facilities and IT throughout. We have excellent train and bus links, with free onsite parking for staff and visitors.Working Hours :Monday to Thursday, 8:00am - 4:00pm. Friday, 8:00am - 3:30pm. With a 30 minute (unpaid) lunch break each day.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Initiative ....Read more...
Business Administration apprentice supporting the sales and marketing function.
Supporting sales and marketing activities such as organising events and managing social media Working closely with the directors as their personal assistant Answering telephone and providing customer service in a professional manner Manage diary and bookings Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms Exercises proactivity and good judgement in handling customers, suppliers and staff Builds and maintains positive relationships within the head office team and across the organisation Provide general finance and office support as required Produces accurate records and documents including emails, letters, files, payments, reports and proposals Understands laws and regulations that apply to the role including data protection, health & safety, compliance etc. Supports the company in applying the regulations Understands the organisation's processes, e.g. making payments or processing customer and supplier data Develop skills in the use of multiple IT packages and systems relevant to the organisation such as Office 365 etc. Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines Deals with customer payments and receipts Scanning and filing of purchase invoices and purchase orders in a precise and timely manner Supporting and managing projects as required Training:Training will be provided by Solihull College, and an assessor will be allocated to support you. Coaching in the workplace, on teams as well as scheduled sessions at the Solihull campus and time spent training will be part of the agreed working hours. At the end of your training, you will complete a portfolio of evidence and a project report for this level 3 apprenticeship in Business Administration.Training Outcome:Possibility to progress onto a permanent full-time role for the right person. Employer Description:LiveWell Health is the leading provider of health and wellbeing services across the UK and Europe. We offer a wide range of services, including mobile recovery hubs, advanced massage therapies, physiotherapy, fitness and nutrition programs, and corporate wellbeing solutions. Our highly qualified team works with individuals, businesses, and top athletes to deliver expert care, using advanced techniques and tailored programs for optimal health and performance. Experience the LiveWell difference! Working Hours :9am till 5pm Monday, Tuesday, Thursday and Friday with 30-mins lunch unpaid. Wednesday 6-hours per week for off the job learning and college attendance. Total 36-hours per week. Maybe some occasional evening or weekend work to support events.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Non judgemental,Patience,Confident,Friendly ....Read more...
Apprentice Technical Sales & Operations Assistant
As an Apprentice Technical Sales & Operations Assistant, you will gain experience across all areas of the business. No two days are the same, and you will work closely with experienced colleagues to develop your skills. Your responsibilities will include: Providing first-line technical support to customers by telephone and email. Assisting customers with product selection and technical enquiries. Preparing quotations and processing customer orders. Supporting the technical sales team. Receiving, checking and booking in deliveries from suppliers. Picking, packing and dispatching customer orders. Maintaining accurate warehouse stock and ensuring products are stored correctly. Assembling and configuring products where required before dispatch. Managing product returns (RMA), including testing items and liaising with suppliers. Listing new products and maintaining product information on the company website. Keeping product descriptions, specifications and images up to date. Supporting general office and warehouse operations as required. What We're Looking For We are looking for someone who is: Enthusiastic and willing to learn. Interested in technology, CCTV, networking or electronics. Friendly and confident when speaking with customers. Organised with good attention to detail. Comfortable using computers and learning new software. Able to work both independently and as part of a small team. Reliable, punctual and professional. Training:CCTV Global is committed to providing full Apprenticeship training alongside Weir Training with ongoing support throughout the programme. The successful apprentice will gain hands-on experience across multiple areas of the business, including technical support, sales, warehouse operations and e-commerce, developing a broad understanding of the industry. This role offers an excellent opportunity to build valuable industry knowledge while working towards a nationally recognised qualification. The apprentice will be supported by experienced colleagues and their training provider to develop the skills, knowledge and behaviours required for a successful career within the sector.Training Outcome:Permanent position within the company and additional responsibility.Employer Description:CCTV Global London Ltd is a growing distributor of CCTV, intruder alarm and networking products, supplying both trade professionals and end users throughout the UK. We pride ourselves on providing excellent customer service, technical expertise and high-quality products from leading manufacturers. This is an excellent opportunity for an enthusiastic and motivated individual to start a career in the electronic security and networking industry. Full training will be provided, allowing you to develop both technical knowledge and practical business skills. Working Hours :Monday to Thursday, 09.00 to 17.30 Friday, 09.00 to 17.00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness,Understanding of computers,Understanding of networking,Interest in CCTV and alarms ....Read more...
CLOSING on 08/08: Operations Assistant Apprentice
About the Role: We’re looking for an enthusiastic and organised Operations Assistant to join the Answer Digital team on a Business Administration Level 3 Apprenticeship. This is a brilliant opportunity to build real, hands-on experience across a range of business functions, from keeping the office running smoothly to supporting how we hire, manage, and develop our people You’ll be embedded in our Operations Team and work closely with colleagues across Resource Management, Talent Acquisition, Finance, and People & Culture. No two days will be the same, and you’ll leave the apprenticeship with a broad foundation, and a clear understanding of how a growing digital consultancy operates What You’ll Be Doing: In this role, you won't rotate through departments. You'll be actively contributing to all at once. From day one, your week will naturally span all four areas, giving you a rich, varied experience that reflects how a real operations function works Office Management: You’ll work alongside our Office Manager to help keep our office running smoothly, a welcoming, well-organised, and fully operational space for the team Supporting with day-to-day office queries, visitors, and supplier coordination Helping manage office supplies, equipment, and facilities to keep things running smoothly Coordinating meeting room bookings, office events, and team socials Supporting health & safety compliance and maintaining a tidy, organised environment Liaising with building management and external contractors Handling incoming post, deliveries, and general administration Resource Management: You’ll support the team responsible for matching our consultants to client projects, helping us deploy the right people in the right places Maintaining and updating our resource management system with current project and consultant data Assisting with scheduling and tracking consultant availability and bookings Preparing reports and summaries to support resource planning meetings Flagging capacity gaps or changes to the Resource Management team Supporting the coordination of bench activity and internal project allocations Talent Acquisition: You’ll get a real insight into how we attract and hire great people at Answer Digital Coordinating interview scheduling between candidates and hiring managers Managing job posting administration across our ATS and job boards Supporting candidate communications and ensuring a great experience throughout the process Maintaining accurate and up-to-date records in our recruitment systems People & Culture: You’ll play a part in making Answer Digital a great place to work Supporting onboarding administration for new starters, from contracts to day-one logistics Maintaining accurate employee records in our HR systems Assisting with the coordination of learning & development activity Supporting engagement initiatives, surveys, and internal communications Training: Business Administrator Level 3 Systems & tools - training on the platforms used across each function: resource management system, applicant tracking system and HR platform On-the-job learning - structured exposure across Operations, Talent Acquisition, Finance, and People & Culture, with experienced colleagues guiding day-to-day tasks Dedicated line manager support - regular 1-2-1s, goal setting, and progress reviews aligned to the apprenticeship Knowledge, Skills and Behaviours (KSBs) Dedicated Learning Time - protected time each week to complete apprenticeship learning with the training provider, including study, assignments, and portfolio building Induction - covering Answer Digital's ways of working, tools, culture, and health & safety. Data Security and Awareness Training Training Outcome:To continue progressing their career at Answer Digital in the Operations Team.Employer Description:Answer Digital is a highly successful digital transformation consultancy headquartered in Leeds. We’re a company on a fast growth trajectory with a reputation of delivering large-scale, operational critical solutions. People are at the heart of everything we do - so much so we’re owned by our people. It sets us apart from most digital businesses you’ll meet and defines our culture and values. Our people are invested in everything we do, because we are invested in them. Don't believe us? Well check out our glassdoor and here what our people have to sayWorking Hours :Monday to Friday, working hours TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience,Proactive and Eager to Learn,Microsoft Packages,Google Workspace,Friendly and Approachable,Confidentiality ....Read more...
Operations Assistant Apprentice
About the Role: We’re looking for an enthusiastic and organised Operations Assistant to join the Answer Digital team on a Business Administration Level 3 Apprenticeship. This is a brilliant opportunity to build real, hands-on experience across a range of business functions, from keeping the office running smoothly to supporting how we hire, manage, and develop our people You’ll be embedded in our Operations Team and work closely with colleagues across Resource Management, Talent Acquisition, Finance, and People & Culture. No two days will be the same, and you’ll leave the apprenticeship with a broad foundation, and a clear understanding of how a growing digital consultancy operates What You’ll Be Doing: In this role, you won't rotate through departments. You'll be actively contributing to all at once. From day one, your week will naturally span all four areas, giving you a rich, varied experience that reflects how a real operations function works Office Management: You’ll work alongside our Office Manager to help keep our office running smoothly, a welcoming, well-organised, and fully operational space for the team Supporting with day-to-day office queries, visitors, and supplier coordination Helping manage office supplies, equipment, and facilities to keep things running smoothly Coordinating meeting room bookings, office events, and team socials Supporting health & safety compliance and maintaining a tidy, organised environment Liaising with building management and external contractors Handling incoming post, deliveries, and general administration Resource Management: You’ll support the team responsible for matching our consultants to client projects, helping us deploy the right people in the right places Maintaining and updating our resource management system with current project and consultant data Assisting with scheduling and tracking consultant availability and bookings Preparing reports and summaries to support resource planning meetings Flagging capacity gaps or changes to the Resource Management team Supporting the coordination of bench activity and internal project allocations Talent Acquisition: You’ll get a real insight into how we attract and hire great people at Answer Digital Coordinating interview scheduling between candidates and hiring managers Managing job posting administration across our ATS and job boards Supporting candidate communications and ensuring a great experience throughout the process Maintaining accurate and up-to-date records in our recruitment systems People & Culture: You’ll play a part in making Answer Digital a great place to work Supporting onboarding administration for new starters, from contracts to day-one logistics Maintaining accurate employee records in our HR systems Assisting with the coordination of learning & development activity Supporting engagement initiatives, surveys, and internal communications Training: Business Administrator Level 3 Systems & tools - training on the platforms used across each function: resource management system, applicant tracking system and HR platform On-the-job learning - structured exposure across Operations, Talent Acquisition, Finance, and People & Culture, with experienced colleagues guiding day-to-day tasks Dedicated line manager support - regular 1-2-1s, goal setting, and progress reviews aligned to the apprenticeship Knowledge, Skills and Behaviours (KSBs) Dedicated Learning Time - protected time each week to complete apprenticeship learning with the training provider, including study, assignments, and portfolio building Induction - covering Answer Digital's ways of working, tools, culture, and health & safety. Data Security and Awareness Training Training Outcome:To continue progressing their career at Answer Digital in the Operations Team.Employer Description:Answer Digital is a highly successful digital transformation consultancy headquartered in Leeds. We’re a company on a fast growth trajectory with a reputation of delivering large-scale, operational critical solutions. People are at the heart of everything we do - so much so we’re owned by our people. It sets us apart from most digital businesses you’ll meet and defines our culture and values. Our people are invested in everything we do, because we are invested in them. Don't believe us? Well check out our glassdoor and here what our people have to sayWorking Hours :Monday to Friday, working hours TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience,Proactive and Eager to Learn,Microsoft Packages,Google Workspace,Friendly and Approachable,Confidentiality ....Read more...
PR & Communications Apprentice
Headland’s PR Apprentice will be required to undertake (but not be restricted to) the following activities as part of their role: Writing: Writing for business communications, communicating effectively with PR clients, writing for the media (including articles, news releases, blogs, and case studies)Social/digital media: Understanding when and which social media channel is appropriate and how it can be incorporated into a communications campaign. Using social media in a strategic and effective way for companies and brands Media liaison: Understanding how the media operates, dealing with day-to-day inquiries from the media, pitching stories and/or products to the media, building relationships with the media (i.e. journalists), creating media lists, monitoring press clippings, sending/receiving press selection products Media monitoring: Monitoring the news on a daily basis, flagging relevant articles to internal teams and clients Client liaison: Be a key member of the team answering calls from clients when they ring Headland’s switchboard number, and meeting and greeting clients in person when they visit Headland’s office. Deliver PR campaigns: Supporting the team in creating new campaigns, working to deliver a strategy for a client or organisation Evaluate PR campaigns: Monitoring and evaluating the effectiveness of PR campaigns and measuring their impact Research & data analysis: Conducting research for the team and/or clients and reporting key details Presentation: Planning, structuring and delivering presentations internally & externally Events: Planning, organising and co-coordinating events, meeting the objectives of the brief Budgets: Taking charge of small finance processes related to PR campaigns Workload management: The PR apprentice will also be required to demonstrate workload management by undertaking the following activities. Time management: Planning, organising, taking the initiative and prioritising workload to ensure deadlines and objectives for both work activities and apprenticeship training are met. Ensuring email/online diaries are kept up to date Meetings: Arranging internal and external meetings, ensuring rooms are suitable and attendees needs are catered for (including teas/coffees/ adequate IT set up for video calls etc.), and ensuring the office is adequately stocked with necessities Career development: Taking responsibility for personal learning and professional development Working with people: The PR apprentice will also be required to demonstrate the following in their ability to work with people Professional relationships: Developing professional relationships with colleagues and stakeholders, effective listening and verbal/written communication. Ensuring supervisors and coaches are aware of work-in-progress and are briefed when any problems arise. Working with teams to achieve goals and promote a motivated work environment Proactivity: Working within teams to provide support by proactively taking on tasks, and completing tasks with a positive attitude Networking: Building a professional network of other PR professionals whilst maintaining a positive company and personal image Training: You will develop a wide understanding of Public Relations and the impact it has on businesses As a Public Relations and Communications Apprentice, you will follow a Level 4 Public Relations Assistant apprenticeship standard, which is a nationally recognised qualification route with a Diploma This will involve “on the job” training, virtual visits from an Apprenticeship Coach, an internal line manager to provide ongoing guidance, online learning and creating a portfolio of evidence Functional Skills in maths and English if required The apprentice will be working towards an End-Point Assessment (EPA) which will determine if they have the knowledge, skills, and behaviours listed in the PR & Communications Assistant StandardThe apprentice must follow company and training provider procedures at all times Training Outcome: The potential career path of a successful applicant will form part of discussions during the apprenticeship For any apprentice that successfully completes their apprenticeship, they will be applicable to apply for the position of Trainee Account Executive Employer Description:Headland is an award-winning, fast-growing communications consultancy, specialising in Corporate Communications, Financial PR, Public Affairs, Digital, Sustainability and Campaigning. Our clients include TikTok, Pret, Scottish Power, OpenAI, Legal & General. Our clients choose to work with us because we put integrated communications at the heart of everything we do and we’re passionate about delivering the best work for our clients. We’re just under 200 people strong and are based in The City, right next to St Paul’s Cathedral which makes for a beautiful lunchtime stroll. We’ve collected a healthy number of awards in our time, including PR agency of the year. We’re passionate about collaboration because we believe it drives the best ideas. Our working culture is centred around the idea that everyone, no matter what their level, has a valuable perspective to bring. We're looking for apprentices who want to get stuck in from day one and really make a difference to their teams. The role will best suit someone who wants to fast track their career in communications and hit the ground running. It’s a fast-paced environment where you’ll learn quickly and be supported every step of the way. Working Hours :Days to be confirmed between the hours of 8.30am - 5.00pmSkills: Communication skills,Attention to detail,Organisation skills,Genuine interest in PR,Flexible and eager to learn,Social Media,Proactive 'self-starter',Creative and curious,Interest in current affairs,Ambitious,Collaborative,Inventive ....Read more...
D.M. Keith SKODA Huddersfield Service Advisor Apprenticeship
The Service department is vital to the success of our business. Our Customer Service Advisors play a pivotal role in delighting our customers and encouraging their continued loyalty. This is a varied role where you will work with all departments bringing a friendly and energetic approach to your daily work. Every day is different within the Service Department so the role will vary. Some duties on a day-to-day basis may include: Customer Service: Arranging bookings and appointments, talking to customers both face to face and on the phone, communicating with the customer throughout the time that their vehicle is with us. Administration: Completion of relevant paperwork for customer service and centre records, preparation of invoices, processing of warranty claims. Teamwork: Liaison with all the relevant departments including workshop and management to deliver an amazing customer experience. Promotion: Assisting with the sale of accessories and service plans. Our ideal Customer Service Advisor apprentice will be an outgoing, confident, and approachable problem solver who can deliver excellent customer service. We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are: Enthusiasm and willingness to learn Teamwork Strong communication Customer service We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship. Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre. Successful applicants must be prepared to travel to the Volkswagen Group National Learning Centre, in Milton Keynes, to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals. In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre. This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications. On successful completion of the one-year programme, you will receive the following: Level 2 Customer Service Practitioner Standard Brand specific certifications Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities. Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Customer Service Assistant is between £20,000 and £30,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes. Employer Description:ŠKODA is driven by something different. What are you driven by? We are looking for ambitious, dynamic, and enthusiastic people to join our apprenticeship programme. If you are customer focused, forward thinking and want to learn, then we can give you the life and technical skills you need to be part of our teamWorking Hours :Monday- Friday. 0830- 1730. Possibility of Saturday workings and/ or shifts. Working week will be confirmed on application.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience ....Read more...
Sports Coach Apprentice
On a normal day, a PE & Sports Coach apprentice would support a range of school-based and activity-based tasks. This typically includes helping to plan, set up, and deliver PE lessons for primary-aged children, working alongside teachers and qualified coaches to ensure sessions are fun, inclusive, and match the curriculum. They may lead or assist with sports coaching sessions, focusing on developing children’s physical, social, and teamwork skills through structured activities and games. Throughout the school day, they often supervise and run physical activity sessions during break and lunch times, encouraging children to stay active. The apprentice would also help organise and deliver extracurricular clubs such as after-school sports, as well as support sports competitions, inter-school events, and festivals. During school holidays, they may work in holiday camps, leading games and activities for groups of children. Safeguarding and pupil safety are a key part of the role, so they would help supervise children at all times, support positive behaviour, and report any concerns where needed. They may also assist with basic administration such as preparing equipment, planning sessions, and evaluating activities afterwards. In addition, apprentices attend training and CPD sessions to develop their coaching knowledge, behaviour management skills, and understanding of child development, while gaining experience working in different school environments.Training:Training will be delivered by the apprenticeship training provider in the workplace, alongside day-to-day job roles in school settings. The apprentice will learn through a combination of practical, hands-on experience and structured off-the-job training sessions. Training will take place mainly at the apprentice’s place of work (local primary schools and activity settings). In some cases, additional training sessions, workshops, or assessments may be delivered remotely or at a designated training venue arranged by the provider. Off-the-job training will be scheduled regularly throughout the apprenticeship, typically on a weekly basis, and will include dedicated learning time to develop coaching skills, understand the PE curriculum, improve behaviour management techniques, and complete required coursework and assessments. The apprentice will also receive ongoing mentoring and support from experienced coaches and teachers in the workplace to help apply learning directly to real sessions and activities.Training Outcome:After successfully completing this apprenticeship, the apprentice may progress into a full-time role as a qualified PE & Sports Coach or School Sports Coach, with increased responsibilities and potential wage growth based on performance. There is also the opportunity to move into more senior positions such as Lead Sports Coach, PE Lead Assistant, or Activity Programme Coordinator, depending on experience and skills gained. With further training and development, the apprentice could specialise in areas such as primary PE delivery, behaviour management, or sports development, or progress into qualifications in teaching (such as a teacher training route) or higher-level coaching awards. Strong performers may be offered continued employment within the organisation, along with access to additional professional development, qualifications, and leadership opportunities across school sports and physical activity programmes.Employer Description:This organisation is a sports education and youth development provider that delivers high-quality PE, sport, and physical activity programmes for primary school children. It works closely with schools to improve access to sport and encourage children to be more active, confident, and engaged in physical exercise. The company offers a wide range of services including PE lessons, after-school clubs, lunch and breakfast clubs, holiday camps, and wraparound childcare. It also provides coaching support, staff training, and school sport events to enhance physical education delivery. Its main focus is making sport fun, inclusive, and accessible for all children, while supporting their physical, social, and emotional development. The organisation works across multiple schools, using trained coaches to deliver structured but engaging activities that build skills, teamwork, and confidence. Overall, it is a community-focused sports provider that aims to increase participation in physical activity and positively impact children’s wellbeing through fun, structured sport programmes.Working Hours :Shifts will be confirmed once you have started.Skills: Communication skills,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Team working,Creative,Patience,Physical fitness ....Read more...
Accounts Level 2 Apprentice - 12 Months Fixed Term
Main duties and responsibilities: Process purchase invoices and ensure accurate coding and recording Assist with sales invoicing and credit control activities Support the maintenance of financial records and filing systems Process expense claims and staff reimbursements in line with company policies Assist with maintaining supplier and customer account information Help reconcile bank accounts and financial transactions Assist with month-end processes and financial reporting activities Support cash management and monitoring of income and expenditure Prepare financial data and reports for review by senior finance staff Assist with budgeting and forecasting exercises as required Learn and use financial systems and accounting software effectively Maintain confidentiality and security of financial information Support compliance with financial policies, procedures, and regulatory requirements Ensure accurate record keeping and audit readiness Respond professionally to finance-related queries from colleagues, customers, and suppliers Build positive working relationships across the organisation Provide administrative support to the Finance Team as required Attend all required apprenticeship training sessions Complete coursework, assessments, and portfolio evidence within agreed timescales Apply learning from the apprenticeship programme within the workplace Work towards achieving the apprenticeship qualification Adhere to organisational policies and procedures Promote equality, diversity, and inclusion Undertake any other reasonable duties commensurate with the role and level of responsibility Standard for all Jobs: To perform services not only for the college but also for any subsidiary as required To take a proactive role in the identification of personal and group training and developmental needs which support college objectives and to actively participate in the fulfilment of identified training and development needs To contribute promotional activities both inside and outside the college and to assist in the production of promotional and publicity materials as required To operate at all time within both the spirit and the practice of the college Equal Opportunities policies To be aware of and work with due regard to safety and safe practice. To meet statutory requirements and to report any hazards / unsafe practices or incidents as appropriate To represent the college in the best light at all times To maintain such records and undertake administrative duties as may be determined by the college To carry out any other duties in connection with the appointment which may be reasonably determined from time to time by the College Principal or line manager This job description is intended to provide a guide to the general duties and responsibilities of the specified post and to set in context the framework within which the post holder will operate It should not be regarded as a legal document nor a set of conditions of service The job description sets out the main duties of the post at the time it was drawn up. Such duties may vary from time to time without changing the general character of the post Such variations are common occurrences and cannot of themselves justify a reconsideration of the grading of the post This job description will be reviewed regularly and may be varied in the light of the business needs of the college Training: You will be required to attend The Broadway Campus, Dudley College, 1 day per week in term time only You will be assigned an assessor who will visit you in the workplace every 8 weeks to support you with your apprenticeship You will receive a Level 2 Accounts or Finance Assistant qualification upon successful completion of your apprenticeship In house training will be provided on an ongoing daily basis with the current finance team Training Outcome: Career Prospects - Manager Positions In addition, transferable skills to different departments There may also be opportunities in technical professional support roles too Employer Description:Dudley College of Technology is a further and higher education college based in Dudley, England. The college's history dates to 1862, when the Dudley Public Hall and Mechanics Institute was first built. Since that date the college has continued to provide technical and vocational education. Now forming the Dudley Learning Quarter, and the Brierley Hill Learning Quarter the college has expanded across the borough and is one of the most successful further education colleges in the UK, providing a wide range of education and training programmes across the West Midlands, with inspirational facilities in which our students can access world-leading technology, we are at the forefront of Further Education. The college continues to invest in its learning environment to provide outstanding facilities to its students. Enrolling around 12,000 students each year across a wide range of academic and vocational programmes, on both a full and part-time basis our provision continues to develop as a response to the ever-changing skills agenda. The college offers courses in a wide range of subject areas and provides education and training for apprentices, advanced apprentices, and work-based adults. The college has extensive links with employers on a local, regional, and national basis offering a diverse range of business improvement and employee skills updating programmes. The college also offers a number of employability programmes to help adults return to work.Working Hours :Monday - Friday between 8.30am - 5.00pm. However, hours can be discussed at interview - earlier start times and later finishing times may be required on occasions - so flexibility is desirable.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Number skills,Analytical skills,Team working,Initiative,Microsoft office,Good written English,Ability to prioritise,Basic understanding of maths ....Read more...
Viticulture Crop Technican Apprentice
They will engage with modern technology, innovative growing techniques, and creative problem-solving, while monitoring vine health, and gaining practical experience in producing grapes for high-quality wines. As a founding member of Sustainable Wines of Great Britain - achieving Gold status in the vineyard in 2026 -the apprentice role will also be supporting sustainability, biodiversity, and estate conservation initiatives. We are seeking a motivated Viticulture Apprentice to join our vineyard team. This role offers hands-on experience in grape growing and vineyard management, combining traditional practices with modern technology, innovation, and creative problem-solving to support high-quality wine production. Who you’ll be working with: Viticulturist: A highly experienced viticulturist with over 30 years in grape and top-fruit growing, agriculture and estate conservation. They bring deep practical knowledge and a lifelong connection to the land. As a second-generation grower on the estate, they combine tradition with evolving practices, offering valuable mentorship, insight, and guidance to apprentices learning the craft. Head of Production: 12 years of experience across viticulture, winemaking, and operations. Holding an MSc in Viticulture and Oenology and FACTS qualified advisor, they bring strong technical expertise, regulatory knowledge, and a focus on efficiency and innovation, supporting apprentices with practical insight all the way through to wine production. Key Responsibilities: Assist with daily vineyard operations including pruning, training, canopy management, and harvesting Monitor vine health, pests, and diseases, reporting findings accurately Support soil management and fertilisation practices Operate and maintain vineyard tools and machinery Trial digital tools and vineyard technology (e.g., data collection apps, weather sensors) Contribute to innovative and sustainable viticulture practices Maintain records of vineyard activities and environmental conditions Work collaboratively with the vineyard team, liaising with the winery during harvest where required. Learning & Development: Gain practical experience in all aspects of viticulture Develop knowledge of grape varieties and growing conditions in England Learn about sustainable and climate-conscious vineyard practices Build skills in agricultural technology and data-driven decision making What We Offer: Experienced and knowledgeable team for training and mentorship Hands-on experience in a growing English wine industry Opportunity to work in a leading vineyard with associated winery – all production of the product done on site.Career progression within viticulture and winemaking Skill required Strong interest in viticulture, agriculture, or wine production (previous experience desirable, but not required) Willingness to work outdoors in varying weather conditions Good physical fitness and ability to perform manual tasks Basic understanding of technology or willingness to learn Machinery operation desired (tractor, mowers, forklift). If no experience, a willingness to learn is required Training:You will be studying at Hadlow college one day per week.Training Outcome: Vineyard Operator / Manager: Taking on more responsibility for day-to-day vineyard management, including pruning, canopy work, and harvest decisions Assistant Viticulturist: Progressing into a technical role focused on vine health, yield management, and data-driven vineyard decisions Viticulturist: Managing vineyard blocks or entire estates, making key decisions on grape production and sustainability Employer Description:Balfour Winery is one of England’s leading wine producers, pioneers for both English traditional method sparkling wines, and a new wave of English still wines. Making over 400,000 bottles of still and sparkling wines each year, Balfour is one of England’s most respected and renowned wineries, combining world-class winemaking with a spirit of innovation.Working Hours :Monday to Friday, shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Team working,Creative,Initiative,Patience,Physical fitness ....Read more...
Digital Marketing Assistant
Discover your future in digital marketing with a company at the forefront of technological innovation.This global technology consultancy is redefining how businesses in complex, highly regulated industries evolve through digital transformation. With a strong focus on strategy, storytelling, and next-generation technologies like AI, cloud, and data science, the team delivers impactful customer experiences and market-leading solutions. Their growing presence spans 22 countries, supporting over 14,500 employees across 58 offices.This hybrid Digital Marketing Assistant position is based in London and presents an exceptional opportunity for someone early in their marketing career. The role suits an individual with around 1 year of experience who is eager to get hands-on, learn quickly, and contribute across a diverse set of marketing activities. You'll join a collaborative and dynamic marketing team working at the heart of digital content, branding, events, and campaign execution.Here's What You'll Be Doing:Creating and scheduling engaging content across social media channelsResearching industry trends and supporting innovative digital strategiesAssisting with content creation and management across various digital platformsSupporting the coordination and delivery of branded events and client experiencesManaging project timelines and event logistics to ensure smooth executionWorking closely with sales and marketing colleagues to align messaging and tacticsOffering ideas and operational support across wider campaigns and initiativesHere Are The Skills You'll Need:Approximately 1 year of experience in marketing, preferably in a B2B or digital settingCreative mindset with a passion for content creation and social media strategyStrong organisation and attention to detail with the ability to juggle multiple tasksConfident communication skills and a collaborative approach to teamworkWillingness to explore new marketing methods and grow through hands-on learningComfortable using digital tools for scheduling, website updates, and eventsWork Permissions:You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.Here Are The Benefits Of This Job:Salary between £28,000 - £32,000 depending on experienceHybrid working model: 3 days in the London office, 2 days remoteExposure to a variety of marketing disciplines and a large, experienced teamOpportunity to collaborate with partners and clients in a fast-paced environmentA culture that supports creativity, initiative, and continuous professional growthA career in technology marketing offers the chance to work on innovative campaigns at the cutting edge of digital and financial services. This sector is ideal for driven individuals who want to shape brand narratives, explore new tools, and make an impact in one of the fastest evolving industries. ....Read more...
Patient Services Administrator Apprentice (Neasham Road Surgery)
The Patient Services Administrator Apprentice will support the day-to-day administrative and reception functions of Neasham Road Surgery, helping to deliver an efficient, professional, and patient-focused service. Working as part of a busy GP practice team, the apprentice will assist patients, support clinical and administrative staff, and develop key business administration and customer service skills within a healthcare environment. The role will involve handling confidential information, maintain accurate records, and ensure patients receive a positive experience when accessing practice services. Key Duties & Responsibilities: Welcome patients and visitors to the surgery in a friendly, professional, and respectful manner Answer telephone calls and respond to patient enquiries, directing requests to the appropriate member of staff Support appointment booking, cancellations, and patient registration processes using practice systems Maintain accurate patient records and update information in line with NHS and practice procedures Assist with processing repeat prescription requests and administrative correspondence Manage incoming and outgoing emails, post, scanning, filing, and document management tasks Support clinicians and administrative staff with routine administrative duties Handle confidential patient information safely and in accordance with data protection requirements Assist with processing referrals, test result communications, and other patient-related administration Support the practice in maintaining accurate records and completing routine data entry activities Help patients access online services, where appropriate, and provide guidance on practice procedures Work collaboratively with colleagues to ensure the smooth running of reception and administrative services Skills & Experience Gained: Healthcare administration and patient services experience Use of clinical and administrative IT systems Professional communication with patients, clinicians, and external healthcare providers Understanding of confidentiality, GDPR, and information governance within healthcare Customer service and reception skills in a busy GP practice environment Organisation, prioritisation, and time management skills Experience maintaining accurate records and managing sensitive information Understanding of NHS primary care services and healthcare administration processes Ideal Candidate: This role is suited to someone who is: Friendly, approachable, and professional Reliable and willing to learn Organised and able to manage multiple tasks Comfortable communicating with a wide range of people Able to work effectively as part of a team Respectful of confidential and sensitive information Confident using computers and willing to develop digital skills Able to remain calm and professional in a busy healthcare environment This apprenticeship provides an excellent opportunity to gain valuable administrative experience within a patient-centred healthcare setting while working towards a nationally recognised qualification.Training:You will be completing the Level 2 Administration Assistant Apprenticeship Standard with Learning & Skills, Darlington. The Administration Apprenticeship is designed to equip participants with the fundamentals required to work in any business environment. The programme can be delivered using a blend of on-line, anytime learning and expert-led classroom training covering core topics. Throughout this Apprenticeship, participants will be supported by tutors who have worked in a business environment and have gained many years of experience and who can truly support you to develop the skills and knowledge required to work in a wide range of administrative roles. This will also provide a potential progression route onto the Business Administration Level 3.Training Outcome:Successful completion of the apprenticeship Learner could lead to: Full time employment and / or Business Administration Level 3 Apprenticeship Employer Description:Neasham Road Surgery is a modern, purpose-built GP practice located on the corner of Neasham Road and Smithfield Road in Darlington. The practice provides a wide range of primary healthcare services to more than 12,500 patients within the local community and works closely with other GP practices across Darlington to deliver high-quality, accessible healthcare services. The surgery is committed to delivering compassionate, patient-centred care that supports the health and wellbeing of its community. The team strives to provide healthcare services with professionalism, respect, integrity, and a focus on achieving positive health outcomes for all patients. Neasham Road Surgery offers a welcoming and inclusive environment, with on-site parking including disabled spaces, wheelchair-friendly access, nearby public transport links, and a local pharmacy situated close to the practice. The practice is built around core values of Compassion, Excellence, Accessibility, Partnership, Improvement, and Integrity. These values guide the way staff support patients and work collaboratively with healthcare professionals and the wider NHS community to deliver the highest standards of care. As a Patient Services Administrator Apprentice, you will become part of a dedicated team committed to providing excellent customer service and ensuring patients receive the support and care they need when accessing healthcare services.Working Hours :Monday - Friday 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience ....Read more...