Business Admin Apprenticeship

Organise and maintain both electronic and paper filing systems to ensure all documents are easy to locate Manage incoming telephone calls, emails, and correspondence, responding when appropriate or forwarding to the right person Schedule meetings, manage diaries, and arrange travel and accommodation for team members or visitors Prepare and produce routine documents such as letters, reports, spreadsheets, and presentations using Microsoft Office or similar software Assist with data entry and updating customer or client records accurately in company databases Support the team with processing invoices, purchase orders, and expense claims following company procedures Help coordinate and support company events, meetings, or training sessions by booking venues and preparing materials Liaise with internal teams and external suppliers to ensure smooth communication and efficient workflow Maintain office supplies and equipment, placing orders and keeping stock levels under review Follow health and safety procedures and contribute to maintaining a safe and organised work environment

Training:

The apprentice’s training will take place both at work and through college days with ON Course South West. Most of the practical training and day-to-day learning will happen in the workplace, allowing the apprentice to gain valuable hands-on experience. Additionally, there will be regular college sessions held at ON Course South West, where the apprentice will develop their knowledge and complete coursework in a classroom environment.

Training will typically occur on a set day at OCSW, with the remainder of the time spent working and applying skills on the job. This combination ensures a balanced approach to learning, blending practical work-based training with formal study.

The college sessions take place at:
ON Course South West, Coburg House, Mayflower Street, Plymouth, PL1 1QX.

Training Outcome:

After successfully completing the Business Administration Apprenticeship, apprentices will have developed a strong foundation of skills and knowledge that can open up various career opportunities. If there is a suitable role available within the business, we are happy to support the apprentice in applying for a permanent position.

Alternatively, we are also committed to helping apprentices explore other career options and will provide support with job applications and interviews to help them secure a role that matches their skills and interests.

Career progression routes could include roles such as Administrative Officer, Office Manager, Personal Assistant, or further study to specialise in areas like Human Resources, Marketing, or Business Management.

This apprenticeship serves as an excellent stepping stone for anyone looking to build a successful career in business administration and related fields.

Employer Description:
ON Course South West is a well-established training provider dedicated to delivering high-quality apprenticeships and vocational training across the South West region. We specialise in supporting individuals to develop the skills and knowledge needed to succeed in their chosen careers, working closely with employers to provide tailored training solutions. Our experienced team is committed to guiding apprentices throughout their learning journey, combining practical workplace experience with structured college-based study. We pride ourselves on offering excellent support to both apprentices and employers, ensuring positive outcomes and long-term career progression.

Working Hours :
Monday - Friday 9am-5pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience