To support the Communications Manager in the creation and implementation of a Communications Strategy
Assist the Communications Manager with the day-to-day handling of all marketing tasks including engaging with stakeholders, social media, website maintenance, email marketing, and producing online and offline literature
Support with the planning and delivery of marketing plans and campaigns, including researching, developing and implementing creative ideas and solutions
Assist with the evaluation and reporting of marketing and communication activities (including social media, Google, SEO and email marketing), using various tools and methods to measure and demonstrate impact and effectiveness
Develop design, writing, photographic, video and other relevant skills to create professional content and campaigns
Create and deliver high-quality written, visual and (potentially) audio content for various channels, ensuring it is creative, accurate, accessible, consistent and aligned with the council's brand and tone of voice
Build and maintain positive relationships with internal stakeholders and support the management of communications mailboxes
To work closely with the Community Services Manager and Community Events Officer in supporting the creation of marketing materials and publicity for Town Council events, including but not limited to the Christmas Lights Switch-On, Town Awards, Taste of Thame and Thame Art Crawl
To provide cover in the Information Centre as required, where you will provide exceptional customer focused service, manage enquiries in person, over the phone and by email, in an efficient, courteous, and competent manner, and direct enquiries to the correct member of staff or agency, as appropriate
To help administer the sale of products in the Information Centre and tickets for various events and activities including acting as a box office for the Thame Players Theatre
Establishing and maintaining up-to-date knowledge of answers and solutions to a broad range of issues affecting residents, businesses, and visitors to Thame to enable a resolution to most enquiries
To ensure effective handover to colleagues when covering roles and responsibilities
To provide administrative support to the team as required for example with the Thame Good Neighbour Scheme, hiring of the Town Hall, meeting administration, event support, organisation of markets, town signage, projects, grant applications and advertising boards
To promote and provide support as required with any project, function, or activity
To prepare correspondence when necessary
To maintain accurate financial records as required and during the absence of other team members, the administration of petty cash and payments received
To undertake research as and when required
To ensure that office procedures are adhered to and assist with the continuous improvement of systems and processes to ensure efficiency and best practice as required
To play a flexible role as part of a small administrative team to ensure the smooth running of the daily operational services; supporting officers and managers with administration tasks to aid the delivery of the Council’s wider objectives
To successfully complete apprenticeship training by meeting regularly with your apprenticeship assessors and internal verifier, travelling to training when required and completing all assessments material in a timely fashion
Training:
You will gain experience in a large organisation, whilst studying towards your nationally recognised qualification, Level 3 Multi-channel Marketer qualification, with 20% time out of the workplace for study, training and assessments
Your training will be a via a blended learning approach, with online sessions with an assessor and hands on training within the workplace providing you with all you require to be successful
Training Outcome:
Possibility of progressing to a higher-level apprenticeship or full-time employment within this sector
This apprenticeship will teach you highly transferable knowledge, skills and behaviours which can be applied across all sectors
Employer Description:Thame Town Council is the parish authority for Thame, which has a population in excess of 12,500. We are committed to representing the people of Thame and providing many key local services. Thame Town Council consists of 16 councillors who are elected for four years at a time in the same way as for other councils. The last elections were held in May 2023. Vacancies that arise between elections may be filled through a by-election (if requested by 10 electors) or co-option. Each year, councillors choose a chairperson from among their number who becomes the Mayor. Thame Town Council is an elected body in the first tier of local government. We play a vital role in representing the interests of the community of Thame and work to improve the quality of life and the local environment. In addition, the council plays a key role in influencing other decision-makers such as planning authorities.Working Hours :Monday to Friday. Predominantly office-based with some flexible working arrangements. This is fixed term contract of 20 months.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Team working,Creative....Read more...
You’ll be joining a NEW flag ship site opening at the UK’s leading dental network, delivering high-quality dentistry that makes people smile. We take pride in the investments we make in our people, including support for you to complete your level three apprenticeship via our trusted partner Tempdent and your ongoing professional development.
The day-to-day duties of a dental nurse can span across all areas of the practice and can include:
Reception, including answering the phone and greeting patients
Dealing with patient queries
Taking payments
Booking appointments and follow-ups
Sterilising and preparing equipment for dentists
Recording and dealing with patient records
Supporting patients' wellbeing and dental experience
Cleaning dental areas, including chairs
Managing stock of equipment and supplies
Any other duties to support the dentists and senior team to provide effective patient care
Training:
This qualification is a level 3 advanced apprenticeship accredited by City & Guilds and is delivered nationwide through blended interactive E-Learning, enabling learners to access the course from anywhere in the UK
Upon achievement, the apprentice will be awarded a Diploma in Dental Nursing Level 3
Training Outcome:At MyDentist we are passionate about training, stability and support. Your career could look like the below:
Apprentice dental nurse
Dental nurse
Dental nurse (2+ years GDC reg)
Dental nurse (4+ years GDC reg)
Dental nurse (6+ years GDC reg)
Area support nurse (Float Nurse)
Advanced dental nurse
Head nurse
Employer Description:As Europe's largest dental organisation, mydentist is dedicated to providing high-quality, affordable, and individual care at every step of the patient journey. We invest in our people and practices to ensure outstanding patient care and professional development opportunities for our teams. Start Your Journey: Build a fulfilling career with us, where you'll have the opportunity to develop your skills within a caring and inclusive team that supports each other.Working Hours :Shifts will be based around practice hours of 8.30am - 6.00pm, late night Thurs (until 7)Skills: Communication skills,Attention to detail,Organisation skills,Team working,Initiative,Physical fitness,Motivated to learn,Desire to help,Resilience....Read more...
Carrying out all aspects of the day to day running of the salon.
Dealing with clients
Assisting the stylists
Reception duties
Maintaining the cleanliness/sanitisation of the salon
Training:
On the job training to work towards an NVQ level 2 hairdressing qualification
Training Outcome:
Become a fully qualified stylist with progression to Level 3
Employer Description:We treat every customer with the very best service and care. All our hairstylists are seasoned professionals who use the very best products to ensure that your hairstyle and colour suits your style.Working Hours :Full time position
(Minimum 37.5 hours per week) Hours to include weekends and at least 1 late shift a week. Working Monday- Saturday Hours to be decided.
Immediate start.Skills: Team working,Honest,Punctual,Reliable,Passionate about hair,Motivated,Friendly....Read more...
Covering reception – welcoming clients in person and over the phone, and directing queries to the appropriate team members
Managing the meeting room booking system
Keeping the reception area clean, presentable, and professional at all times
Preparing meeting rooms with the required stationery, drinks, and seating arrangements, and ensuring rooms are cleared and reset after use
Monitoring and restocking supplies such as paper and stationery in work areas
Handling incoming post, scanning, and forwarding it to the relevant departments
Organising and arranging outgoing post, including special and recorded deliveries
Carrying out photocopying, scanning, and printing as needed
Retrieving documents from storage, both internally and via external providers
Assisting with ordering stationery and managing stock levels of office supplies
Training:Level 3 Apprenticeship in Business Administration consisting of:
Level 3 Apprenticeship in Business Administration
Level 2 Functional Skills in Mathematics (if applicable)
Level 2 Functional Skills in English (if applicable)
You will be required to attend a half-day session with HBTC where you will work towards any functional skills (where needed) that you have to take. Additional off the job training will also be required as part of the Apprenticeship. There will also be an end point assessment. Training Outcome:After the apprenticeship, there may be an opportunity for you to advance in the workplace or go on to higher education. Employer Description:Founded in Hull in 1874, Andrew Jackson Solicitors LLP offers client-focussed expertise and advice delivered regionally, nationally and internationally across all areas of business, international trade and personal law.
From their offices in Hull, York, Grimsby and Scarborough, the team is committed to helping generations of businesses, families and individuals with trusted legal advice and support that is tailored to their particular needs and objectives. The firm offers a full range of legal services, encompassing everything from employment law and commercial property, to family mediation, agri-business, dispute resolution and more.Working Hours :Monday to Friday, 9:00am to 5:00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative....Read more...
Responsibilities:
Chase suppliers for order confirmations
Check order confirmations for accuracy
Communicate with suppliers regarding inaccuracies, price discrepancies and delivery dates
Liaise with the internal consultancy, project management and finance teams
Escalate project issues when necessary and follow up until resolved
Communicate with clients to book in direct deliveries
Liaise with the warehouse about confirmed delivery dates
Process warehouse delivery notes
Enter status information into our internal ERP system (Netsuite)
Assist project management on large projects
Manage the goods in list
Training Outcome:There is an opportunity to be offered a permanent role as an Operations Coordinator at our company. There may also be an opportunity to move to a role in another department, such as finance, project management or office management within our company. There may also be opportunities to work for one of our suppliers in an administrative role.Employer Description:We are an international furniture consultancy.Working Hours :Monday to Friday, 09:00 - 17:00 with 1 hour lunch break and 6 hours of study time per week.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative,Patience,Professional....Read more...
You will work with several teams in a rotation to learn all aspects of environmental protection, food safety, health & safety, housing, licencing, planning enforcement and emergency planning.
Training:
You will attend an online university course to gain your degree.
You will have one day per week to attend the course and complete any work, including assignments.
Training Outcome:
Once you have completed your apprenticeship, there may be a full-time permanent position subject to budget constraints.
Employer Description:The city of Liverpool is world-famous for its cultural offer, and our greatest asset is our people.
Our residents deserve the very best from those who serve them and have a council they can be proud of - and you can help play a part in this.
We value our employees and aim to create a positive, progressive, and open work culture that supports everyone to thrive.Working Hours :You may be required some evenings and weekends depending on the requirements of the service.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Team working,Non judgemental,Patience....Read more...
Provide 1st line support for the Service Desk
Work on support tickets and provide project support to senior engineers
Assisting the setup of desktops & laptops
Dealing with ticket queries including password resets, new user requests and fault logging
Assisting with infrastructure refreshes
Telephony rollouts
Provide a first point of contact support to customers and maintain excellent customer service via; Phone, Email and The Portal
Liaise with internal customers to ensure that services are being delivered
Work with SLA’s whilst delivering efficient resolutions towards First Time Fix Rates
Training:Information Communications Technician Level 3.
Your training will be delivered in blocks every 4-6 weeks; this will in our online classrooms. You will be working with a Specialist Coach from Baltic Apprenticeships. Training Outcome:This apprenticeship provides the skills, qualifications and experience you need to immerse yourself in an exciting, fast-moving industry and become an effective IT Support Technician.Employer Description:Do you have a natural passion for IT and want to start your career with an award-winning, managed services company looking after a range of clients up and down the country?
This is an excellent opportunity for an apprentice to join the Field team and to undertake a Level 3 Support Technician Apprenticeship.
Aspire Technology Solutions are looking for an enthusiastic apprentice with an appetite for IT and a positive attitude to be based at their new offices in Leeds City Centre. They’re looking for someone who is looking to begin their career in IT, who is comfortable talking to people, confident, friendly and has a great attitude to work. You will ensure the highest level of customer service is provided to all their customers and you will be working with some of the latest technology systems.Working Hours :Monday to Friday 9am - 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Analytical skills,Logical,Team working,Initiative....Read more...
A Teaching Assistant Apprentice will work under the direction and supervision of a teacher to assist with teaching and learning and associated activities in accordance with school policies and procedures.
This may include: assisting with planning, delivery and evaluation of learning activities; supporting in whole classes; and working with individuals and small groups of pupils.
Duties and responsibilities:
To assist with the planning, delivery and evaluation of whole class learning activities, including identifying how the pupils can best be supported
To work under the supervision of a teacher to plan, deliver and evaluate learning activities for small groups or individual pupils, providing feedback on pupil engagement and their achievement of the desired learning objectives
To help prepare, monitor and maintain a safe and secure learning environment in line with the teacher’s lesson plans
To promote the development of pupil's self-reliance, self-esteem and emotional resilience
To promote, observe and report on pupil performance and development, using assessment strategies to improve learning
To support the physical, intellectual, emotional and social development of pupils, facilitating children and young people's learning and development
To promote the development of positive relationships and acceptable behaviour in accordance with school policy
To develop positive relationships with colleagues, providing consistent and effective support and working constructively as a member of the school staff team
To support pupils to improve their numeracy and literacy skills through focussed learning activities and more generally across the curriculum
To prepare and utilise ICT resources to support pupils learning
To prepare and support the use of learning materials, monitor and maintain curriculum resources, and create visual displays in order to ensure a relevant physical learning environment
To provide care and encouragement to children and young people with disabilities or special educational needs, supporting them to participate in activities and liaising, if required, with parents / carers / other professionals as appropriate
To provide support for bilingual / multilingual pupils if required
To invigilate or provide authorised SEN support for internal and external tests and examinations under formal conditions
To assist with the maintenance of pupil record keeping systems, including recording agreed updates to individual records
To communicate as appropriate with parents and carers about the care and education of their children, as directed by the school
To assist volunteers based in your work area, as appropriate
To encourage participation in structured and unstructured learning activities, including play (timetabled and during breaks if required)
(Primary and Special Schools)
To support, as appropriate, in instances where pupils are unwell whilst at the school
To provide toileting support to pupils as necessary
Other duties the school may wish to include, not affecting the grade of the post:
To contribute to assessing and developing plans to meet the personal support needs of children and young people with additional requirements, and assist in the implementation and evaluation of the plans
To lead an extra-curricular activity (Wrap Around Care) under the direction of the school but with limited direct supervision
To escort and supervise pupils on educational visits and out of school activities, ensuring their health, safety and well-being
To undertake midday supervision duties
To support, as appropriate, in instances where pupils are unwell whilst at the school
Training:
The majority of the learning will occur within the workplace, with 1 day per month mandatory college attendance for assessor-led workshops
Training Outcome:
Upon successful completion of this apprenticeship, there may be an opportunity of a permanent position for the right person
Employer Description:St Mary & St John Church of England Voluntary Aided Primary School is for children from preschool age of 3 years through to 11 years. We have approximately 160 children in the main school .Working Hours :Monday to Friday, 8.30am to 3.30pm with a 30min lunch break (term time only - 38 weeks per annum)Skills: Communication skills,Organisation skills,Team working,Initiative,Calm Manner,Punctual,Enthusiastic,Ability to work independently....Read more...
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work:
Prepare and maintain the clinical environment, equipment and materials for dental procedures
Keep accurate and current patient records on the system
Work to current best practices for dental nurses, assisting when needed
The Level 3 Dental Nurse Apprenticeship offers employment within a dental practice with an accompanying assessment and skills development programme. It will develop the skills, knowledge, and behaviours of the learner to operate competently in all aspects of clinical responsibilities.
It will also provide you with the relevant qualification to apply for professional registration as a dental nurse to the General Dental Council (GDC).
You must be aged 19 or above for this position due to insurance restrictions.
What you will study:
Cross infection
Anatomy
Radiography
Oral hygiene
Orthodontics
Restoration
Legislation
First aid
Health and safety
You will complete on and off-the-job training whilst you are fully supported throughout, progressing to gateway and endpoint assessment.Training:
Level 3 Dental Nurse Apprenticeship Standard & qualification
An apprenticeship includes regular training with a college or other training organisation
You will have an average of 6-hours per week of your working hours for your off the job training. This can be at the dental practice or at home, but it is up to your employer
Training schedule has yet to be agreed upon. Further details will be made available at a later date
Training Outcome:
A great opportunity to be trained and potentially secure long-term employment with an employer who wishes to develop your knowledge and skills
A good route into dental hygiene, dental therapy or dental cosmetics with further training
Gaining a qualification offers excellent career progression into possibly moving into a team leader, manager or dental practice manager position
Employer Description:Providing a wide range of dental treatments to the public we are a friendly and busy dental practice.Working Hours :Monday - Friday, from 8.30am - 6.00pm. Hours to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Team working,Non judgemental,Patience....Read more...
Handkerchief Day Nursery are delighted to have an opportunity for an Apprentice to join their team. As an Early Years Apprentice you will be trained on the job to give you a true representation of what it is like to work in a day nursery. You will be allocated a buddy who you will work alongside, and you will work towards undertaking the role of a key person. Within the role of Apprentice, you will attend training days with our training provider and the other days will be based at your allocated nursery.
During your apprenticeship you will be required to;
To assist team members in providing the highest standard of compliance, care and education for children, and effectively manage daily operations of the nursery, including positive partnerships with staff and parents
To contribute ideas to planning ensuring children receive high quality of learning and development
To liaise with nursery staff regarding children’s specific needs and requirements
To maintain a safe, clean, and healthy environment
To adhere to all Nursery policies and procedures
To always meet health and safety and environmental health requirements
You will work closely with your buddy to support the development of good practice with regards to inclusion. You will also observe, assess and plan interesting, stimulating, and challenging activities which links to the individual learning, development needs and abilities of the children in your care.
Rewards and Benefits*:
Competitive Salary - Up to £12.21 an hour dependant on age and experience
Annual leave starts at 24 days on top of a paid birthday day off and public bank holidays
Annual pay review to ensure competitive salary
Team fun days and award events to thank and celebrate our wonderful teams
Lunch provided
Uniform provided
Progression plans for all staff
Employee assistance helpline offering confidential counselling and advisory service from qualified and trained experts 24/7, including face to face counselling sessions where needed*All perks are pro-rota for part time staff and subject to successful completion of probationary period. These perks may be subject to further conditions and can be withdrawn or reviewed at the discretion of the company.
Training:Your full role and responsibilities will be set out by your employer. Family First will provide you with all of the on-the-job training you need to up-skill in your role, and your 20% off-the-job learning will be incorporated as part of your working day. You will be working towards the Level 3 Early Years Educator apprenticeship standard, which includes:
Knowledge, Skills and Behaviours
Level 3 Diploma for the Early Years Educator
Level 3 Award in Paediatric First Aid or Level 3 Award in Emergency Paediatric First Aid
Level 2 Functional Skills in maths and English (if required)
This will be delivered through Family First’s dedicated training provider, Realise.Training Outcome:You will be able to grow with Family First, with future opportunities to develop your career with us.Employer Description:At Handkerchief Day Nursery, part of the Family First Nurseries Group, we place high expectations on ourselves to provide an environment where children are supported, listened to and above all, respected. Our environment facilitates, nurtures and encourages a wide range of experiences that ensure all of our children feel a sense of belonging at Handkerchief Day Nursery.Working Hours :Monday - Friday, 30 hours per week, shifts at offer stage.Skills: Communication skills,Creative,Initiative,Non judgemental,Patience....Read more...
Using University IT systems, enter data to relevant databases, ensuring information is checked for errors
Provide basic administration support such as filing, filling envelopes, mailing out, photocopying, scanning forms
Collation of packs for internal and external distribution following basic instruction
Receiving telephone calls/emails and issuing standard guidance, responding to basic queries and taking messages within prescribed standards
Prioritise work to ensure essential work is completed at correct intervals e.g. preparing for meetings and functions
Send calendar invites as required and book refreshments for colleagues and visitors
Arrange meetings as directed for colleagues and visitors
Liaise with visitors and divisional colleagues to receive and pass on information in a courteous manner
Make basic decisions regarding work order and daily requirements
Solve basic problems that occur on a daily/regular basis, using pre prepared responses or material
Undertake internal training as required
Training:
Event Assistant Level 3 Apprenticeship Standard
Training Outcome:
Whilst a permanent role cannot be guaranteed the majority of apprentices gain open ended employment
Employer Description:Bristol University is one of the most popular and successful universities in the UK, ranked 54th in the world in the QS World University Rankings 2025.
https://bristol.ac.uk/inclusion/diversify-your-workforce/join-us/ (opens in new tab)Working Hours :Monday- Friday
9.00am- 5.00pm
May work evenings and weekendsSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
Providing a safe, caring, stimulating educational environment, both indoors and outdoors, at all times
Work with the team to maintain a safe, clean, and stimulating learning environment for all children
Observe and document children’s progress and development, ensuring their individual needs are met
Meeting the policies and proceduresSupport children with daily routines such as mealtimes, naps, and outdoor play
Planning activities that ensure each child is working towards the early learning outcomes and goals previously set
Work towards gaining your Early Years qualifications through supported study and practical experience
Training Outcome:
Progression to Nursery Manager/lead
Residential Childcare (level 3)
Healthcare Support (level 3)
Children, young people & Families practitioner (level 4)
Employer Description:Since 2007, Kidsstop has been providing flexible, quality childcare settings for children aged 0-12 years.
With our “Outstanding” Ofsted report and continuous positive feedback from parents and children, we like to think we’re doing a pretty good job of helping children develop their full potential.
We offer nursery, preschool and wrap-around care and preschool which helps parents with covering work hours – without having to rely on family and friends so much.
Things crop-up in life and with us, it’s just a quick call and everything is sorted.
We are here to support you and your busy and hectic lifestyles! Rest assured that you can count on all our staff to be friendly and accommodating – something I am very proud of.Working Hours :Monday - Friday, shifts to be confirmed.Skills: Communication skills,Team working,Patience....Read more...
Operating switchboard and multiple incoming call services
Ensuring accurate messages are passed on to the correct person
Greeting clients and managing clients in reception area
Receiving monies and providing receipts to clients
Organise & log internal and external post (Royal Mail, DX and Deliveries)
Distribution of faxes and messages
Routine administration tasks and archiving storage
Recording of employee attendance and absence
Scanning and attaching post & documents to legal system
Organising hospitality requirements and providing secretarial support to various departments
Training:
Off the job training (office based) with time scheduled out on a weekly basis, for apprenticeship work to be completed.
Training Outcome:Great opportunities to progress within the role and business.Employer Description:Longstanding legal firm of solicitors providing first-class advice and meeting the legal needs of companies and individualsWorking Hours :Monday to Friday 9.00am-5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Initiative,Patience....Read more...
As an Apprentice, your daily/weekly tasks include:
Obtain, check and make use of the appropriate documentation, such as Job Instructions, Drawings, Quality Control documents
Select and Set up the correct tooling and work holding devices etc.
Set and adjust machine operating parameters to achieved required specifications, including the Setting of Feeds and Speed
Remove, repair, replace and/or test components
Manage Self and support others to maintain and contribute to a safe working environment
Follow company Health, Safety and Environmental policies and procedures, advising management of any improvements required
Maintain a good standard housekeeping
Understand and resolve or assist in resolution of the typical problems that can occur during the Cold Rolling Process
Follow Company quality procedures as per quality manuals, ensure timely and effective corrective actions are taken to resolve any non-conformances
Carry out any other duties within the capability of the job holder
Record job reports for allocated placement and complete training checklists for future reference in the logbook/portfolio
Be willing to travel to all Hadley Group Sites to support in the introduction of new products and conduct any necessary training
Strive to improve operating methods to minimise cost and improve efficiencies, adapting to the use of new technologies as they become available
Training:This is a Level 3 Engineering and Manufacturing Support apprenticeship, delivered over a 30-month period.
The apprentice will attend the training centre, In-Comm Training Services in Aldridge, WS9 8UG, for the first 7-months.Training Outcome:Upon successful completion of the apprenticeship, a full-time position will be offered within the company. There may also be opportunities for career progression and the chance to pursue further training and higher-level qualifications.Employer Description:Hadley Group Ltd is a privately owned British company headquartered in Smethwick, West Midlands. Established in 1964, it has grown into a global leader in advanced cold rolled steel technology, with manufacturing facilities across the UK, Europe, the Middle East, and Southeast Asia.At the heart of Hadley Group's innovation is its proprietary UltraSTEEL® process, which enhances the performance of steel components through a unique dimpling technique. This technology has earned the company multiple Queen’s Awards for Enterprise in Innovation. Additionally, Hadley Group offers solutions such as the HadleyFRAME® system, a pre-panelised offsite construction method, and custom roll forming services tailored to specific client needs .Working Hours :8.30am - 5.00pm, Monday to Friday.Skills: Communication skills,Attention to detail,Problem solving skills,Team working....Read more...
Principal Duties
1. To be responsible for providing efficient and effective administrative and/or customer service support to respond to service specific needs including:
Meeting and Greeting high level visitors in a courteous and professional manner
Become confident over time in providing basic cover in the absence of fellow staff
Postal duties
Photocopying and collating documents
Taking concise and accurate telephone messages
Making telephone calls under direction
Inputting data onto computer systems
Using IT packages for word processing, spreadsheet and database applications.
Servicing meetings
Organising and servicing events
Dealing with customer requirements in a courteous and professional manner, taking advice from the supervisor when appropriate.
Maintaining total confidentiality at all times.
2. To attend training and work to achieve the agreed Apprenticeship training programme.
Secondary Duties
To be familiar with a wide range of IT systems.
To ensure the effective use of office equipment and machinery and to make use of such facilities.
To undertake word processing and other administrative/customer services work as required.
To assist when required in activities to promote and publicise Apprenticeships within the Council.
To participate in council programmes of in-service training.
To undertake such other duties and responsibilities of an equivalent nature as may be determined by the Head of Service (or nominated representative) in consultation with the apprentice and if she/he wishes with her/his trade union representative.
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Progression offered to the right candidate.
Employer Description:Rochdale Council builds success and prosperity with our citizens and partners, whilst protecting our vulnerable people.Working Hours :37 Hours per week - Monday to Friday. Shifts to be confirmed.Skills: Communication skills,Team working,Proud,Pioneering + Open,Committed to gaining Skills,Passionate....Read more...
Principal Duties
Sorting, distributing and processing of incoming and outgoing post and e-mails.
Processing of payments received into Rochdale Council.
Assist with the recording and maintaining of internal records.
Undertake training within the wider service to assist with development within the role.
Secondary Duties:
To participate in Council programmes of in-service training as a trainee and when required as a trainer facilitator.
To undertake such other duties and responsibilities of an equivalent nature as may be determined from time to time by the Service Head (or nominated representative) in consultation with the postholder (and if he/she so wishes, with his/her Trade Union representative).
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Progression offered to the right candidate.Employer Description:Rochdale Council builds success and prosperity with our citizens and partners, whilst protecting our vulnerable people.Working Hours :37 hours per week, Monday to Friday. Shifts to be confirmed.Skills: Communication skills,Team working,Proud,Pioneering + Open,Committed to gaining skills,Passionate....Read more...
Principal Duties
1 To be responsible for providing efficient and effective administrative and/or customer service support to respond to service specific needs including: -
Postal duties
Photocopying and collating documents
Taking telephone messages
Inputting data onto computer systems
Using IT packages for word processing, spreadsheet and database applications
Dealing with customer requirements in a courteous and professional manner, taking advice from the Admin Manager when appropriate
2 To be familiar with a range of IT systems
3 To ensure effective use of office equipment and machinery and to make use of such facilities
4 To undertake word processing and other administrative/customer service work as required.
5 To undertake research and collate information as directed by Business Support Management.
6 To train with and shadow the Business Support Team to obtain experience of the various Administrative functions within Children’s Services scope of work.
7 To provide assistance to colleagues in allocated areas as and when appropriate.
Secondary Tasks
1 To participate in council programmes of in-service training as a trainee and when required as a trainer facilitator.
2 To undertake such other duties and responsibilities of an equivalent nature as may be determined from time to time by the Service Head (or nominated representative) in consultation with the postholder (and if he/she so wishes, with his/her Trade Union representative).
3 To assist when required in activities to promote and publicise apprenticeships within the council.
4 Maintain a daily record of tasks performed in the form of a diary to show personal progress
5 To undertake such other duties and responsibilities of an equivalent nature as may be determined by the Principal Manager (or nominated representative) in consultation with the apprentice and, if she/he wishes, with his/her trade union representativeTraining:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Progression offered to the right candidate.Employer Description:Rochdale Council builds success and prosperity with our citizens and partners, whilst protecting our vulnerable people.Working Hours :37 flexible working hours in accordance with the needs of the service, to include evening and weekends.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Number skills,Team working,Pioneering and Open Approach,Proud,Passionate....Read more...
Principal Duties:
Carry out Administrations duties as directed which might include letters, invites and general correspondence and reports.
Attend meetings with the Mayors officer as requested and take notes.
Assist as directed with the catering and hospitality requirement of Mayor and any civic functions.
Assist with the Mayoral engagements.
Assist to host Mayoral and Civic events.
Some housekeeping of the mayors parlour as directed
To take and make phone calls as directed and pass on messages
To work flexible hours which may include evening and weekend Mayoral events, such as Mayor Making Ceremonies, Remembrance Parades, Civic Sunday’s etc.
Complete all Apprenticeship qualifications, including Maths and English to Grade C standard if not already held.
Will be required to represent Rochdale in a positive light when hosting events which may have foreign dignitaries / members of the armed forces / local councillors / MP’s
Secondary Duties:
To participate in training events as required.
To work as part of the team in the development of the civic programme.
Participate as required with the mayors Charity.
Development of Knowledge of the buildings history/architecture to offer a guided tour to visitors if required.
Act as an ambassador for the Mayoral office and Rochdale Borough Council.
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Progression offered to the right candidate.Employer Description:Rochdale Council builds success and prosperity with our citizens and partners, whilst protecting our vulnerable people.Working Hours :37 Hours per week - Monday to Friday. Shifts to be confirmed.Skills: Communication skills,Team working,Proud,Pioneering + Open,Committed to gaining Skills,Passionate....Read more...
Principal Duties
Apprentices are assigned to one of the teams the principal duties of which are;
Business Rates
To use our ICT systems to create reports to aid collection
To check bills and identify any errors
To set up new properties and report any changes to the Valuation Office Agency.
To gain knowledge of Business Rates liability and valuation legislation and procedures and offer advice to customers accordingly
To determine the correct liability for Business Rates and ensure that records are accurately updated and that correct bills are issued
To determine the correct award of certain exemptions, reliefs or discounts
In addition, you will provide efficient and effective service, including:
Supporting the team by maintaining databases and records of work received and completed
Inputting data into and retrieving data from computer systems
Using IT packages for word processing, spreadsheet and database applications
Supporting colleagues in the service in periods of high demand
General administrative support duties
Scanning and indexing documents to our document imaging system
Using email to distribute messages
Dealing with customer telephone and email enquiries in a courteous and professional manner, taking advice from the line manager when appropriate
Attending appropriate training to achieve the agreed Apprenticeship standard
Any other duties as deemed appropriate by your line manager
Secondary Duties
To participate in Council programmes of in-service training as a trainee and when required, as a trainer facilitator
To undertake such other duties and responsibilities of an equivalent nature as may be determined from time to time by the Service Head (or nominated representative) in consultation with the postholder (and if he/she so wishes, with his/her Trade Union representative)
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Progression offered to the right candidate.Employer Description:Rochdale Council builds success and prosperity with our citizens and partners, whilst protecting our vulnerable people.Working Hours :37 Hours per week - Monday to Friday. Shifts to be confirmed.Skills: Communication skills,Team working,Proud,Pioneering + Open,Committed to gaining Skills,Passionate....Read more...
Principal Duties:
Assist with the administration of the Revs & Bens System.
Assist with the Investigation any issues within any supported Revs & Bens systems.
Assist with any upgrades or project work.
Using ICT systems in completing your duties, including Word, Excel, and Outlook as well as internal systems.
Undertake training within the wider service to assist with development within the role.
Secondary Duties:
To participate in Council programmes of in-service training as a trainee and when required as a trainer facilitator.
To undertake such other duties and responsibilities of an equivalent nature as may be determined from time to time by the Service Head (or nominated representative) in consultation with the postholder (and if he/she so wishes, with his/her Trade Union representative).
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Progression offered to the correct candidate.Employer Description:Rochdale Council builds success and prosperity with our citizens and partners, whilst protecting our vulnerable people.Working Hours :37 Hours per week - Monday to Friday. Shifts to be confirmed.Skills: Communication skills,Team working,committed to gaining skills,Proud,Passionate,Pioneering and Open....Read more...
Bookkeeping: Assist in the processing and entering of all incoming and outgoing invoices into the accounting software.
Credit Control: Sending statements to customers and chasing debtors when required.
Petty cash management: Ensuring receipts reconcile, and complete monthly tracking.
Expenses claims: Processing & reconciling company credit card expenses.
Order processing: Liaising with the production team to raise and track customer and supplier orders through the MRP software. Liaising with freight agents to arrange the import and export of goods internationally. Assist in the management of the MRP system through the processing of production route cards and stock management. Supporting the finance team with producing monthly and quarterly financial reporting.
Administrative Support: Providing general administrative support to the accounting department, such as filing, data entry, and scanning.
Training:This programme is delivered via a day release delivery model, which means that one day per week, your attendance is required at our Derby Road, Mansfield campus. This attendance is required during term time only.Training Outcome:AAT Level 3 progression upon completing apprenticeship successfully.Employer Description:EPS (UK) Ltd was founded in 1985 and for nearly 40 years we have supported switchgear manufacturers, DNO's, Marine, Naval and rail networks on complex projects around the world. Operating from a 12,000ft manufacturing facility in the UK we design, manufacture, and assemble magnetic actuators, circuit breakers, switchboards, and 25kV containerised substations for prestigious clients on innovative and bespoke projects.Working Hours :Monday to Friday between 07:30 16:30.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
As a level 3 apprentice you will be a key member of the nursery team, your daily activities may include:
Planning and implementing fun and educational activities with the children
Play alongside and with children to support their play
Supporting children’s creative and imaginative experiences
Maintaining development records on key children
Supervising children at rest times and at mealtimes
Contributing to and promoting health and safety
Ensuring the play area is clean and tidy at all times
Working closely with parents and providing feedback on their child
Useful Qualities to have
Friendly and approachable
Patient, and caring
The ability to interact positively with children and adults
Flexible and willing to carry out a number of different activities within the job role
Reliable
Trustworthy
Motivated
The ability to work using your own initiative
This position would suit a candidate with a bubbly, outgoing personality who is able to work on their own initiative and is prepared to commit to the work required for an apprenticeship.
Total of 40 hours a week falling between 7.30am and 6.00pm, Monday - Friday. May involve some occasional weekend work. 16-18 years old will not be required to work over 8 hours per day.
Full description will be given at interview.Training:As a work-based training provider, we will provide an exciting individually designed training programme covering:
Level 3 Early Years Educator Apprenticeship Standard
Functional Skills in maths and English (if required)
Paediatric First Aid
End-Point Assessment (EPA)
On and off the job training
We will aim to meet your needs and those of your employer, combining theory with hands-on practical experience to ensure you develop the skills, knowledge and behaviours that are relevant to your role.Training Outcome:Once the successful candidate has completed their childcare qualifications, there will be the opportunity for internal progression within the nursery.Employer Description:Superbly transformed from the old Villager Public House the building combines a homely atmosphere with a feeling of space and light. The large and colourful playrooms have a modern feel with the children being cared for in peer groups with easy access to the outside play area.
Set in its own grounds the nursery is all on one level for the childcare facilities, with each age range having direct access to the outdoor area, which has been developed to promote an excellent outdoor learning environment.
The nursery offers full day care from birth to 5 years, and serves surrounding areas of Pudsey, Rodley, Stanningley, Armley, Kirkstall, Wortley, Farnley, New Farnley and is a few minutes from Leeds City Centre.Working Hours :Up to 40 hours a week, Monday - Friday. May involve some occasional weekend work. Leaners that are under 18 years of age will work no longer than 8 hours per day. Working hours TBC.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
As an apprentice you will be a key member of the nursery team, your duties may include:
Under supervision, keep records of children’s development and learning journeys
Liaise professionally with and support parents' and other family members
Be able to work well in a team
Attend out of working hours activities, e.g., training, monthly staff meetings, parents' evenings, fundraising events etc.
To ensure high standards in all aspects of care and development in line with the EYFS for all children attending the nursery
To organise resources for activities and experiences in the nursery
To assist in enhancing the developmental progress in children
To implement the daily routine within the nursery
To maintain a high standard of cleanliness and good housekeeping
To maintain a thorough knowledge of all the nursery’s policies and procedures; ensuring that they are followed and respected
Full description will be given at interview.Training:Apprenticeship qualifications are delivered in the workplace. You will be allocated a personal tutor who will provide you with personal tutorial support and assessment.
Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence, professional discussions, assignments and project/case studies. All evidence will be logged to your electronic portfolio of evidence.
You will achieve:
Level 2 Early Years Practitioner Diploma
Level 2 Early Years Practitioner Apprenticeship Standard
Functional Skills in maths and English (if required)
Training Outcome:
Once the successful candidate has completed their childcare qualification at level 2, there will be the opportunity to progress onto the Early Years Educator at Level 3
Employer Description:Superbly transformed from the old Villager Public House the building combines a homely atmosphere with a feeling of space and light. The large and colourful playrooms have a modern feel with the children being cared for in peer groups with easy access to the outside play area.
Set in its own grounds the nursery is all on one level for the childcare facilities, with each age range having direct access to the outdoor area, which has been developed to promote an excellent outdoor learning environment.
The nursery offers full day care from birth to 5 years, and serves surrounding areas of Pudsey, Rodley, Stanningley, Armley, Kirkstall, Wortley, Farnley, New Farnley and is a few minutes from Leeds City Centre.Working Hours :Monday - Friday, 7.30am - 6.00pm, . May involve some occasional weekend work. 16-18 years old will not be required to work over 8-hours per day.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Customer Interaction:
Handle requests from customers and business partners in a multi-channel customer contact center environment.
Develop and maintain knowledge of products, services, and systems as required.
Develop strong, long-term relationships with customers to fully understand their needs.
Provide proactive service to customers.
Learn to communicate effectively with customers regarding orders, inquiries, and technical support.
Develop skills in handling customer feedback and resolving issues.
Sales and Relationship Management:
Learn to build and maintain strong relationships with existing customers.
Assist in managing key accounts and ensuring customer satisfaction.
Support activities to re-engage lapsed customers.
Learn how to support contract renewals.
Identify sales opportunities for referral to the sales team.
Learn to qualify leads generated through marketing and other channels.
Assist in nurturing leads through email, online interactions, and telephone communication.
Learn to fully understand the opportunity behind RFQ's.
Order and Quote Processing:
Learn to process incoming orders accurately and efficiently using SAP/AS400 & Salesforce.
Assist in managing customer inquiries and providing technical or product support.
Develop the ability to build both simple & complex quotes for specialized gas mixtures.
Internal Collaboration:
Includes order queries and internal communication with all teams (production, material control, shipping, quality, and sales).
Work closely with marketing, product development, and customer service teams.
Work closely with the R&A external Market Specialists.
Learn to communicate effectively with internal partners to ensure seamless sales processes.
Learn to forward leads to the correct market unit within SFDC. Learn how to utilise digital tools to improve cross-market unit collaboration.
Performance and Reporting:
Manages work within a KPI / target framework to optimize customer experience and productivity.
Learn how to accurately report on internal sales KPIs.
Assist in the preparation of sales reports.Market Awareness:
Begin to understand the competitive landscape and customer needs within the R&A market.
Begin to understand the importance of Air Liquide's position vs competitors.CRM and Digital Tools:
Become profi cient in using Salesforce and other digital tools for customer management and reporting.
Learn to track customer interactions and maintain accurate records.
Professional Development:
Participate in training and development programs to enhance sales, technical, and professional skills.
Work closely with a dedicated mentor to receive guidance and support.
Work towards achieving the apprenticeship qualifi cation.
Provides rapid resolution of issues and assesses when a contact requires escalation or referral to an expert.
Positively infl uence change to optimize business efficiency.
Willingness to contribute to business improvement initiatives.
Support for colleagues.
Training:
The successful apprentice will complete a full Level 3 Business Administrator Apprenticeship Standard.
The 20% off the job training will be delivered by Birmingham Metropolitan College on a flexible day release delivery model.
Training Outcome:Potential for full time employment and further training / progression for the right candidate.Employer Description:A world leader in gases, technologies and services for Industry and Health, Air Liquide is present in 75 countries with approximately 66,400 employees and serves more than 3.8 million customers and patients. Oxygen, nitrogen and hydrogen are essential small molecules for life, matter and energy. They embody Air Liquide’s scientific territory and have been at the core of the company’s activities since its creation in 1902.Working Hours :Monday to Friday - working hours to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Determination,Proactive,Resilient,Being receptive to feedback....Read more...
During the Dental Nurse Apprenticeship, you will receive ongoing support, development and training to equip you with the skills and knowledge required to qualify and have a successful career in dental nursing.
Your daily activities could include:
Assisting the dentist in providing safe and effective treatments to patients, from simple check-ups to advanced specialist treatments
Providing patients with a high level of care
Setting up and cleaning surgery
Sterilising instruments
Updating patient records
Maintaining equipment
Preparing instruments and materials for various treatments
Adhering to practice policies and procedures
The use of VR Technology
During your working day, the dental practice will support you with learning the practical skills required, whilst your training provider (Aspiration Training) will teach you the theory side. Your study will be based online with regular teaching and 1-2-1 sessions. Off the job training will be given throughout your apprenticeship during paid working hours.Training:The apprenticeship provides employment and training within a dental practice to study the Level 3 Dental Nurse Apprenticeship. The apprenticeship is designed to teach the knowledge, skills and behaviours necessary to ensure competency in all aspects of clinical duties including:
Preparing for Professional Practice in Dental Nursing
Infection Prevention and Control
First Aid and Medical Emergencies
Oral and General Health
Endodontic Treatments
Prosthetic Treatments
Radiation and Radiography
Periodontal Disease and Cavity Restoration
Health and Safety
Extractions and Minor Oral Surgery
Management of Oral Health Diseases and Dental Anatomy, Oral Health Assessments and Treatment Planning
The use of VR Technology
Upon successful completion you will be awarded the relevant qualification to apply for professional registration as a dental nurse to the General Dental Council (GDC).Training Outcome:This is a great opportunity to be trained and secure long-term employment. Once qualified, there are a number of routes for further training and development, including dental hygienist, dental therapist or dental cosmetics. Also, the opportunity for career progression into head nurse, team leader, or practice manager.Employer Description:A small well established independent dental practice in the town centre in Wellingborough, who are offering the chance to be part of a great team. The practice is a mix of private and NHS and there is great scope for advancement in this settingWorking Hours :Monday - Friday 08.30 am - 5.30 pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working....Read more...
