IT Apprentice

Deploy, manage and troubleshoot Apple devices including MacBooks and iPhones Prepare user accounts for new starters Provide 1st and 2nd line hardware / software support to all internal staff  Manage, maintain and troubleshoot all audio-visual equipment found in Tecknuovo's office meeting spaces Assist with the deployment and maintenance of Intune mobile device management policies Assist the IT Manager with administrative tasks such as ISO documentation, maintaining the IT Inventory and information security

Training:

Why choose our AWS Cloud Support Specialist Level 3 programme?

The AWS Cloud Support Specialist apprenticeship allows you to recruit fresh cloud talent or upskill your existing workforce to become work-ready first-line IT support, specialising in AWS and cloud management. An AWS Cloud Support Specialist’s role is desk-based and revolves around system user queries and resolving faults in a helpdesk environment. AWS Cloud Support Specialists are expected to rectify or escalate faults swiftly, to mitigate internal and external impact.

The AWS Cloud Support Specialist Level 3 apprenticeship enables the apprentice to:

Understand how to carry out a methodical approach to problem-solving Become aware of the key organisational, cultural and health and safety considerations required by AWS Cloud Support Specialists Comprehend core networking principles, including network addressing, Cloud, Virtualisation and Security. Gain a fundamental understanding of operating system concepts in cloud-based environments Grasp the concept of cloud-enabled systems, secure integration, disaster recovery, principles of test plans and automation tools

Tools and technologies learned: Learners will learn to use AWS.

Training Outcome:
We advocate for a continuous learning culture with bespoke training programmes to support you in your career growth. We recommend and contribute towards study materials, courses and conferences that will help you learn and further develop your skills As well as conducting monthly growth canvases to support you in reaching your full potential

Employer Description:
Tecknuovo is a technology consultancy with a deliberately different approach. This means we focus on people, not technology. We move at pace and ensure zero dependency on us at the end of each project. Our mission is to challenge our industry’s norm of supplier dependency. We don’t only build and deliver solutions — we train and up-skill our customer’s teams to transfer complete ownership to them after we exit the project. We help our customers achieve lasting transformation.

Working Hours :
Days to be confirmed between the hours of 9.00am - 5.30pm, 4 days in the office, Fridays working from home.

Skills:
IT skills