The customer service/data support apprentice role is a vital role within the overall support teams and wider Service Operations team, responsible for providing in-depth customer service support both to our direct customer base and our internal customers whilst ensuring all data is updated and recorded accurately. Our ideal apprentice should have great communication skills, strong attention to detail, and the ability to manage workload effectively and efficiently.
Responsibilities
Answer calls in a professional and friendly manner, addressing customer inquiries with clarity and confidence.
Handle customer cases raised via email, creating, maintaining, and updating case details accurately.
Ensure all account and contact details are linked to the case for thorough record-keeping.
Collect and format Data from daily calls to facilitate presentation for review and further advanced analysis by others, i.e. how many calls were dealt with each day and what problems did the customer have.
Store, manage and share data securely in a compliant manner.
Present data for review for line manager on a weekly basis.
Liaising with internal stakeholders – mainly within your team but also other departments.
Keep customers informed on the progress of their queries while their issues are under investigation.
Promote self-serve options by guiding customers to our knowledge base for common inquiries.
Collaborate with other departments to efficiently resolve customer queries and raise necessary tasks (e.g., processing credits).
Manage multiple customer queries simultaneously with high levels of organization and accuracy.
Apply effective problem-solving skills to resolve complex customer issues
Accurately resolve billing inquiries to maintain up-to-date invoicing records.
Process small sales requests from customers, including hardware and Direct Dial-In (DDI) services.
Training:
You will be completing your L3 Data Technician Apprenticeship via Remit Training.
Learning will be delivered to your virtually at your workplace via our blended learning model.
Training Outcome:
Possible progression opportunities as part of a fast-growing, successful company
Employer Description:Our client based in Bath, BA1 delivers cutting-edge cloud technology and is now eager for a Customer/Data Support Apprentice to join their growing team. You will be completing your L3 Data Technician Apprenticeship via Remit Training.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Act as a first point of contact for current and prospective tenants, providing exceptional customer service
Assist in onboarding new tenants, ensuring they have a smooth transition into our facilities
Respond to tenant inquiries and support needs in a timely and professional manner, escalating issues as necessary
Assist with maintaining tenant records, contracts, and contact information to ensure data accuracy
Support invoicing, billing, and payment tracking processes, collaborating with the finance team as needed
Help manage bookings for meeting rooms and shared spaces, coordinating schedules and ensuring room readiness
Liaise directly with tenants to quote for office cleaning services, produce cleaning contracts for tenants’ signature and liaise with cleaning supervisor to schedule new office cleans
Liaise with tenants giving them notice of planned and scheduled work in a timely manner
Assist with organising events, workshops, and networking opportunities for tenants and the wider community
Support the promotion of available spaces, helping attract new tenants and strengthen our community impact
Training:
You will receive specific on-the-job training from the employer in your workplace at Millfields
Off-the-job training will be delivered using weekly classroom sessions delivered at Achievement Training city centres location or you will be work-based and will be given time in the working week to study towards the theory element of the programme
Training Outcome:An apprenticeship in business and administration can lead to a range of careers, including:
Business or Research Development Manager
HR Manager
Careers Adviser
Project Manager
Office Manager
CEO
Employer Description:The Millfields Trust was established in 1999 and is a trading Social Enterprise set up to help regenerate the Stonehouse neighbourhood in Plymouth. Our mission is to create life changing employment opportunities for the residents in the heart of Stonehouse and rejuvenate Union Street as a civic spine, restoring the historic link between the City and Devonport.Working Hours :Monday to Thursday 08:30-16:30 and Friday 08:30-16:00.Skills: Communication skills,Organisation skills,Customer care skills,Team working,Adaptable,Proactive,Interest in Community....Read more...
Provide support to the legal team to ensure the efficient running of the team, offering support to client departments
Assist with day-to-day tasks, responding to queries from members of the public and assisting council officers and councillors as required
Prepare, process, and respond to legal correspondence
Carry out routine legal research as required, presenting this information under supervision
Review casework to ensure progression is maintained and problems identified and escalated
Training:Paralegal Level 3.
We understand the importance of immersive learning, collaboration, and receiving immediate feedback from our team. Apprentices are therefore required to work from our office, based in the heart of Exeter City Centre, 4 days per week. 1 day per week will be a dedicated study day and can be spent in the office or at home to suit the needs of the individual.Training Outcome:The organisation is committed to succession planning and ongoing learning and development. The apprentice scheme has been used effectively with previous apprentices going on to secure full-time roles as Apprentice Solicitors and upon qualification taken up roles as qualified lawyers within the team. Employer Description:Legal Services provides legal advice and assistance to officers and members on Council business. We are here to assist the Council in achieving its aims and objectives in a legal and compliant manner.Working Hours :Monday to Friday 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Initiative....Read more...
Daily office operations and ensure a welcoming environment for staff and visitors.
Perform clerical duties including data entry, filing, and maintaining accurate records.
Handle incoming calls with professionalism, demonstrating excellent phone etiquette.
Assist in scheduling appointments and coordinating meetings for team members.
Maintain office supplies inventory and place orders as necessary.
Support the team with administrative tasks using Google Suite and Microsoft Office applications.
Collaborate with colleagues to streamline processes and improve office efficiency.
Training:Level 3 Apprenticeship in Business Administration consisting of:
Level 3 Apprenticeship in Business Administration
Level 2 Functional Skills in Mathematics (if applicable)
Level 2 Functional Skills in English (if applicable)
You will be required to attend a half-day session with HBTC where you will work towards any functional skills (where needed) that you have to take. Additional off the job training will also be required as part of the Apprenticeship. There will also be an end point assessment. Training Outcome:After the Apprenticeship, there may be an opportunity for you to advance in the workplace or go on to higher education. Employer Description:Transform your interior with The Wall Exchange - passionate about bringing affordable, stylish wall panels to homes and businesses across the UK. Whether you're looking to refresh your living room, create an impressionable office entrance, or add warmth to a retail space, we have the perfect product solution.Working Hours :Monday to Friday, 8:00am - 4:30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative....Read more...
Our close-knit team values collaboration and mentorship, ensuring you will receive personalised support and the chance to grow alongside our experienced staff. Being part of a community-focused establishment means we’re passionate about giving our staff the opportunity to develop and learn new skills.
Duties and Responsibilities:
An average day will be a mix of learning, practicing and helping with various kitchen tasks
Typical duties will include:
Prepping ingredients
Practicing your knife skills
Making stocks and sauces
Baking - helping to prepare dishes
Taking on more complicated tasks as your skills develop:
Cleaning and helping to restock the kitchen
Assisting the Head Chef with special events
Learning how to put together a menu including costings
Training:
The successful candidate will work towards achieving their Apprenticeship Standard qualification in Production Chef Level 2
A dedicated work-based trainer will be assigned to the candidate to provide them with support and guidance throughout the course
This is a predominently work-based programme with College attendance required once a month
All learning will take place at the candidate's place of employment/College and within their contracted working hours
Functional Skills in maths and English, if required
Training Outcome:
On successful completion of the Apprenticeship, we would hope to employ the apprentice as an Assistant Chef in the kitchen once they are qualified and continue to develop with on-the-job training
Employer Description:We are a community owned rural pub with bed and breakfast rooms and a small shop. We are open 7 days a week offering both food and drink and have a coffee morning on a Wednesday alongside an Out-Reach Post Office.Working Hours :Typically Wednesday to Sunday, 10.00am to 8.00pm, with some split shifts and at least 1 x 30 minute (minimum) break each day.Skills: Communication skills,Attention to detail,Organisation skills,Presentation skills,Team working,Creative,Physical fitness....Read more...
Live interaction with internal and external customers
Diverse customer base with complex needs
Discuss customers' needs
Explain about the products and services available
Handling of complex queries/complaints
Printing off orders daily
Understanding the core values of the business
Telephone enquiries/Answering Emails/ Live Chat
Analyse data and recommend improvements
Managing routing software and following up on previous days collections
General admin duties
Training:Customer Service Practitioner Level 2.
This is a work-based qualification with college attendance required one day a month.Training Outcome:We are committed to providing the right individual with a long-term career opportunity, including a permanent role within the company upon successfully completing the apprenticeship. This permanent position comes with both a profit-sharing plan and an employee ownership program, which we believe offer excellent earning potential.Employer Description:At Busy Bins, we’re not just a waste collection service – we’re a community-driven company dedicated to providing exceptional service to households and businesses across Bury, Rochdale, Manchester, Oldham, Bolton, and Salford. Since our founding in 2015, we’ve built a stellar reputation with over 1,500 5-star reviews, thanks to our commitment to reliability, efficiency, and outstanding customer care. Our services include business waste and recycling collections, skip hire, junk removal, and domestic bin collections – all carried out with a focus on making life easier for our customers.
We believe in fostering an organised, stress-free workplace where everyone’s voice matters. As a team, we are process-driven and customer-focused, and we encourage new ideas that help us continually improve and grow. At Busy Bins, we know that our people are the heart of our success, which is why we value your input and provide a supportive environment to help you thrive.
If you share our passion for delivering excellent customer service and want to be part of a company that values innovation and teamwork, we’d love to hear from you. Join us, and let’s work together to build on our success and continue making a positive impact.Working Hours :Monday to Friday 9.00am - 5.00pm, 30-minutes lunchSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Day to day activities include:
Producing customer orders from scratch
Interpreting optical prescriptions and drawings
Correcting faults and re-assembling of glasses
Carrying out testing and adjustments
Prepare and maintain materials and equipment
You’ll also make sure that you are producing the highest quality assured product
Such benefits which you will receive for working with Specsavers are:
Earn a salary whilst learning new skills
Structured career opportunities for the future
Get experience of full-time work and enjoy paid holidays
Work for a friendly employer who values you
Receive comprehensive and structured training
Learn transferable as well as job-specific skills
Training:
Level 3 - Spectacle Maker Apprenticeship
Daily on the job training in store - no college to attend
Full-time, 5 out of 7 days
Training provider - Specsavers Optical Superstores Limited
Apprentices without level 2 English and maths will need to achieve this level prior to taking the end-point assessment
Training Outcome:
Your on-the-job training will sit alongside structured learning that will lead to a nationally recognised qualification
At the end of your 15-18 months as an apprentice, you’ll be a fully-fledged Optical Technician
Employer Description:Specsavers is a truly talented organisation and the world's largest privately-owned optical group in the world. We have over 1,845 stores operating in over 10 countries, boasting over 37,000 colleagues worldwide. We are a revolutionary, dynamic, family business, continuing to go from strength to strength and proud of it.Working Hours :Full-time to include weekend working, with exact working days and hours to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Logical....Read more...
Input data onto the CRM and assist the team and account managers with keeping the system up to date
Staying organised with task prioritisation and confidently communicating with appropriate management
Update all in house Excel spreadsheets and assist the team with keeping the same up to date
Answering the telephone in a professional manner and arranging appointments for the account managers including updating all diaries
Keeping clients and introducers up to date by way of telephone and reporting
Assisting with marketing and day to day administrative duties
Training:Business Administrator Level 3.
All training will take place at our office in Birmingham City Centre.Training Outcome:Once all training is completed there will be an opportunity to progress the role to Account Manager within our Stamp Duty Land Tax department. Employer Description:Innovation 4 Business is a specialist tax consultancy company based in the heart of Birmingham’s business district. Their main areas of expertise include Stamp Duty Land Tax, Property Partnership Incorporation, Research and Development Relief, Capital Allowances and Land Remediation Relief.
Innovation 4 Business works closely with developers, limited companies, investors, individuals and HNW individuals to maximise the relevant tax solutions available to them and to help navigate through these complex tax arenas.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
As Bar and Waiting Staff at Harvester you are the personality behind the beer pumps, the expert on the drink's menu and know our food menu inside out, frequently recommending your favourites. As the friendly face our guests remember, you'll inject your personality every moment you're with our guests so that they love to come back time and time again.
Responsibilities:
-Greet, serve and look after our guests
-Maintain the highest standards of cleanliness and safety
-Work with the team to create a friendly atmosphere our guests will love
-Know the menus inside out, making recommendations to our guests
-Be a champion of brand standards
You don't even need any experience. So long as you can provide a warm, helpful manner to everyone you meet, we can teach you the ins and outs of working as part of our busy teams.
By taking on a full-time role as a bar and waiting apprentice under the supervision of our passionate teams, not only will you achieve a Level 2 Hospitality Team Member Apprenticeship, you will be able to support the running of our businesses, creating some amazing moments!
What your apprenticeship includes
-A mixture of face to face and skype/phone catch ups every 4 - 6 weeks
-A mixture of on and off the job training, including workshops and webinars
-Reviews every 12 weeks with the Apprentice, Line Manager and Lifetime Trainer
-Feedback sessions to discuss progress
-Obtain Functional Skills in English and Maths (if you don't already have GCSE)
-30 hours paid work every week
Benefits for M&B staff
-Love eating out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter or family roast at Toby Carvery, we've got you covered.
-Never a dull moment - fun, laughs and lifelong friends!
-Funded qualification up to degree level
-Charity is important to us. From the company charities to the one which is close to your heart; you can choose how to give something back.
-Enjoy a 33% discount off a cosy stay at our Inn Keepers Lodges.
-On top of all this, we offer a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares!
Wage will be:
16-20 year olds: £8.60 per hour
21+ year olds: £11.44 per hour
At Mitchells and Butlers you will be working towards a Hospitality Team Member Level 2 Apprenticeship standard over the course of 15 months.Training:Hospitality Team Member Apprenticeship - Food and Beverage Service L2 including Functional Skills in Maths and English
-A mixture of face to face and skype/phone catch ups every 4 - 6 weeks
-A mixture of on and off the job training, including workshops and webinars
-Reviews every 12 weeks with the Apprentice, Line Manager and Lifetime Trainer
-Feedback sessions to discuss progress
-Obtain Functional Skills in English and Maths (if you don't already have GCSE)Training Outcome:Ongoing support and development with potential for employment within the industry, or seek further education once qualified. Employer Description:You already know Mitchells & Butlers, even if you don't realise it! That's because we run many of the UK's most famous restaurant and pub brands, including: All Bar One, Sizzling Pubs, Vintage Inns, Harvester, Ember Inns, Toby Carvery, Crown Carveries, Castle, Nicholson's, Premium Country Dining Group, O'Neill's, Alex, Village Pub & Kitchen, Miller & Carter, Browns, Innkeeper's Lodge, Orchid Pubs and The Oak Tree.Working Hours :Shift work including bank holidays, evenings and weekends. Exact days and shifts to be confirmedSkills: Team Working,Organisation Skills....Read more...
Carrying out infection control and decontamination procedures
Recording dental charting carried out by clinicians
Preparing, mixing and handling dental materials
Providing chair-side support to dentists, therapists and hygienists throughout a range of dental procedures
Providing support and reassurance to patients
Providing administration support in making appointments, taking payments and dealing with paperwork
An experienced dental nurse will use their knowledge of dentistry to anticipate what is needed during treatment sessions, a skill that is highly valued by the clinician
Training:
College lessons are delivered by Sandwell College in the workplace/online
You will not be required to travel to the college site
You will be trained in the Extended City and Guilds Level 3 Dental Nurse apprenticeship standard, which includes:
Level 3 Diploma in Dental Nursing
Emergency first aid in the workplace qualification at Level 3
End-Point Assessment (EPA)
Completion of this qualification will enable candidates to register with the GDC as a qualified dental nurse. The practice also offers a full in-house training programme to cover the practical aspects of the job role.Training Outcome:There are a wide range of opportunities available to enable registered dental nurses to extend their clinical duties and develop their knowledge and skills within particular areas of interest, for example:
Dental radiography
Implant nursing
Oral health education
Sedation dental nursing
Orthodontic dental nursing
Special care dental nursing
Oral surgery dental nursing
Taking dental impressions
The application of topical fluoride
Dental nurses may also progress onto university to become a dental hygienist/therapist. Employer Description:Here at the Hermitage Dental Practice, we are committed to helping you look after your smile. We provide high quality routine treatments along with a wide range of cosmetic options, all provided in a relaxed and friendly environment. For adults dental care is provided privately, but we continue to provide for the dental needs of our child patients on the NHS.Working Hours :Full time hours including one late evening per week. Hours to be confirmed at interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
If you enjoy working with people, like the idea of working hard to meet customer’s needs, enjoy working with computers and communication systems, then this is an exciting opportunity for you.
The Apprentice Parts Retailer coordinates all parts sales to ensure that customers and Technicians are always able to have the parts they require when they need them.
This involves:
Using the company’s sophisticated computer system to log stock movements and produce orders
Liaising with colleagues and customers
Developing selling skills to improve parts sales performance and dealing with enquiries from both trade and retail customers
Training:If you are successful, you will be awarded:
Level 2 Retailer Apprenticeship Standard qualification
Functional Skills maths & English (if required)
Please Note:
Off the job training is on a residential basis with 3 residential blocks and fortnightly online training
All travel and accommodation costs are covered by the employer
Training Outcome:
A competent Parts Retailer has many transferable skills
Once qualified you will have access to further development opportunities within the company
Employer Description:As part of Group 1, Inchcape Toyota offer state-of-the-art centres, designed to offer new and existing Toyota owners the opportunity to experience our amazing vehicles. Each member of the Toyota team is knowledgeable, friendly and highly trained, so you'll always get a warm welcome.Working Hours :Monday - Friday, 8.00am - 6.00pm.
Saturdays may be needed on a rota basis.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
During the Dental Nurse Apprenticeship, you will receive ongoing support, development and training to equip you with the skills and knowledge required to qualify and have a successful career in dental nursing.
Your daily activities could include:
Assisting the dentist in providing safe and effective treatments to patients, from simple check-ups to advanced specialist treatments
Providing patients with a high level of care
Setting up and cleaning surgery
Sterilising instruments
Updating patient records
Maintaining equipment
Preparing instruments and materials for various treatments
Adhering to practice policies and procedures
During your working day, the dental practice will support you with learning the practical skills required, whilst your training provider (Harriet Ellis Training) will teach you the theory side. Your study will be based online.
Off-the-job training will be given throughout your apprenticeship during paid working hours.Training:
Dental Nurse (integrated) Level 3 (A level) Apprenticeship Standard
Functional Skills in maths and English (if required)
Training schedule has yet to be agreed upon, further details will be made available at a later date
Training Outcome:This is a great opportunity to be trained and secure long-term employment. Once qualified, there are a number of routes for further training and development, including dental hygienist, dental therapist or dental cosmetics. Also, the opportunity for career progression into head nurse, team leader, or practice manager.Employer Description:They provide high quality dental and hygiene services, all team members keep up to date with the latest developments in dentistry and they have an exciting opportunity for an apprentice to join their nursing team.Working Hours :Monday to Friday, between 9.00am - 6.00pm.
Exact shift patterns will be confirmed with the apprentice.Skills: Communication skills,Attention to detail,Team working,Non judgemental,Patience,Reliable,Hard working,Keen to learn,Calm and confident....Read more...
Prime Objectives of the Post:
Promoting and working within an Early Years setting, meeting the needs of the children, families and community in which it is based, in accordance with the policies, procedures and working practices of the Centre/School. Working as part of a team in assisting and consolidating the provision of a high-quality Early Years curriculum. May from time to time be required to undertake other duties commensurate with the grade and level of responsibility defined in this job description. Responsibilities:
Supervise and support children at all times including school visits, trips and out of school activities. Ensure the physical needs of children are being met and maintain high standards of cleanliness and hygiene (e.g. Washing, dressing and toileting).
Support children in their learning both inside the setting and in outdoor play areas; recognising and responding to their individual needs, ensuring all children are engaged in appropriate activities.
Determine the need for, prepare and maintain equipment and resources including specialist resources, and help the children in their use (e.g. Outdoor or indoor play equipment; being responsible for the care of all equipment and materials within the setting.
Be aware of and ensure that as a team member the setting meets required standards as laid down by Ofsted Early Years Directorate.
Act as a key worker for a group of children for part of each day.
Deal with any immediate problems or emergencies using the schools' policies and procedures, liaising with the teacher where required (e.g. an injured or sick child).
Supervise whole classes and groups in the absence of teaching staff, maintaining the planned range of activities in the classroom and/or outdoor play areas in accordance with the short-term planning.
Monitor and evaluate the children’s responses to learning activities as part of the planning cycle.
Liaise sensitively and effectively with Parents/Carers as agreed with the teacher within your role/responsibility and participate in feedback sessions or meetings (as directed by the teacher) with parents promoting the policy on parental involvement.
Prepare accurate feedback and detailed records, recording children’s physical, care and educational progress and achievements against pre-determined learning objectives, ensuring the availability of appropriate evidence.
Be responsible for keeping and updating systems as agreed with the teacher, contributing to reviews of systems as requested.
Perform allocated tasks with limited supervision.
Provide general clerical/administration support (e.g. administer resources for agreed activities).
Training:This apprenticeship will be delivered by Bradford College. Your Assessor will visit you in the workplace to complete workplace observations. You will also upload assignments and work onto an online e-portfolio. Your Assessor will work with you on a one to one basis, and you will also be invited to attend study days at Bradford College. Study days are once per month. You will be gived 6 hours per week to work on your apprenticeship and learn new skills. Training Outcome:Full time permanent role on completion of apprenticeship.Employer Description:We are situated in the village of Steeton and we serve a wide geographical community across Steeton and Keighley. We are a happy, caring school with wonderful children. We are approachable and honest and our staff are valued, empowered and supported to deliver the best for every child.Working Hours :Monday to Friday 8.15 to 4.15 (hours may vary)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Number skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
The main duties of the role include responding to the full range of patient enquiries and requests.
Supporting patients to receive appropriate and timely care through booking appointments and signposting to more appropriate alternative care pathways.
Receiving and managing requests for repeat medications, reports and fit notes
Receiving requests and enquiries from other health care organisations
Proactively inviting patients for routine tests, investigations and long-term condition care
Supporting the general administrative work that is essential to the functioning of the wider practice team
In order to succeed in these main duties, the successful applicant will need to be able to communicate effectively and compassionately in person, by telephone and via electronic means. Training:Level 2 apprenticeships.Apprentices who have not achieved the equivalent of level 2 qualifications in maths and English, will need to achieve level 1 functional skills in these and work towards level 2 functional skills.Training Outcome:All of our previous apprentices have remained with the practice and are now in substantive roles.Employer Description:Parkside Medical Practice is a busy GP surgery located in the centre of Bulwell on the outskirts of Nottingham. We have a strong track record of supporting and developing modern apprentices within our admin and reception team.Working Hours :Nominally Monday to Friday, daily hours to be agreed between
0800 and 1830.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Team working,Initiative,Non judgemental,Patience....Read more...
The roles and duties will evolve over time as experience is gained and dependent on the type and size of projects being works on, however below are a few key areas we anticipate the individual will initially be involved in:
1. Estimating & Cost Planning
Undertaking detailed take off from drawings using Procore, specifications and design documents
Ensuring all works captured within all tender documentations are included within and added to pricing schedule
2. Subcontractor Procurement:
Setting up, updating and management of procurement schedules for each project
Preparing detailed scope of works and / or measured pricing schedules, and / or marked up drawings per package of works using Procore
Preparing and coordinating tender enquiries
Communicating with subcontractors and suppliers to ensure prices are received and are compliant, coordinating queries as appropriate
Analysing and comparing tender returns
Normalising tender returns and raising, coordinating, and dealing with queries
Negotiating with preferred contractors
3. Material Procurement:
Extracting relevant specifications and design information
Preparing and coordinating enquiries
Analysing and comparing tender returns
Normalising tender returns and raising, coordinating, and dealing with queries
4. Live Project QSing:
Assist with commercial reporting
Assisting with determining and valuing variations
Assisting with determining and valuing payment application
Attending and minuting progress meetings
Assisting with Contract Administration
5. General:
Assisting with commercial and administrative tasks
General administrative duties within the office
Design Coordination
Training:
BSc (Hons) Quantity Surveying
Delivered as part time, taught programme with day release at Anglia Ruskin University Chelmsford campus.
Training Outcome:The intention is for the candidate to progress to a Senior Quantity Surveyor and be responsible for Quantity Surveying some of our works in the year to come. How quickly they get there is down to the individual as we do not hold people back as a business and prefer to give people as much opportunity and responsibility as early as possible.Employer Description:AG Surveying is a consultancy firm providing Quantity Surveying, Commercial Management, Estimating and Procurement services to contractors, developers and clients for projects predominately in in Hertfordshire, Essex & London.Working Hours :Monday - Thursday 08:30 – 17:30
Friday - 08:30 – 16:30Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills....Read more...
Our apprenticeships are designed to give you an insight into a wide variety of areas of work and the chance to explore where your skills and interests lie.
Through a combination of on-the-job learning and practical skills development, you’ll work on real projects from day one that offer scale and variety, collaborating with others and creating meaningful impact on the world around us. You’ll work towards your professional qualification; whichever path you take, your future starts here.
Not only will you gain valuable 'on the job' experience and work towards professional qualifications but you'll also earn a meaningful salary from day one. We’re proud to be paying Real Living Wage for our Level 6 Apprenticeships.
You'll be making a sustainable difference in people's lives, shaping cities, reimagining transport and transforming nuclear energy. And with the opportunity to work across a variety of sectors, including transportation, infrastructure, environment, water, energy, defence, technology, and aerospace.
Here’s what your role as an apprentice will involve:
Developing your skills in a wide range of exciting projects
Learning and using relevant design software
Being involved in client meetings and assisting in building key client relationships
You’ll get to understand and learn digital skills, to help us harness technology in new ways
Your mentors will support you as you study towards nationally recognised qualifications and accreditation
You'll have dedicated time to spend at college or university to focus on your studies
Training:
Civil Engineer (degree) Level 6 Apprenticeship Standard
Training Outcome:
Successful apprentices will gain a BSc or BEng Civil Engineering Degree which is accredited by the Joint Board of Moderators
The Institution of Civil Engineers, the Institution of Structural Engineers, the Chartered Institution of Highways and Transportation, and the Institute of Highway Engineers form the Joint Board of Moderators; of which, assesses and makes recommendations on the accreditation and approval of relevant educational programmes that it will accept as meeting the requirement to register as a professional engineer with the Engineering Council
Employer Description:AtkinsRéalis is a world-class engineering services and nuclear organisation with over 80 years of design, engineering and project management expertise.
Our global team of 36,000+ employees speak over 70 languages and represents 130 nationalities across six continents. Our work covers a variety of sectors, including transportation, infrastructure, environment, water, energy, defence, technology, and aerospace. Here, you’ll join a diverse, inclusive environment, and be surrounded by inspiring colleagues.Working Hours :Monday to Friday (flexible timings). Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
You will be required to welcome both new and existing clients to the office when they arrive and provide any refreshments to such visitors if necessary.
Telephone calls:
You will be required to take incoming telephone calls to the office- with such calls being from a variety of people, such as new clients, existing clients, estate agents, other solicitors etc.
You will be required to assist where possible (although you will not be expected to, neither permitted to, give any legal advice) and transfer telephone calls or take messages if appropriate
You will be required to keep a log of each phone call received and the action taken
Emails:
You may also receive a variety of emails from people such as new clients, existing clients, estate agents, other solicitors etc.
You will not be expected to reply to those emails unless instructed to do so, and your responsibility will be to ensure that the email is forwarded to the relevant person in a timely fashion
Typing:
You will be required to provide back up to the two senior secretaries, and will be required to type a variety of letters or produce other such legal documents as may be required
You will also be expected to open new files, both on Case Manager and a hard copy of the file
Banking:
You will be required to go to the bank on a daily basis to pay in cheques and cash received on behalf of the firm
Stationery:
You will be expected to check the office stationery levels (at least once a week) to ensure that the office has sufficient supplies
You will be required to place orders for new stationery as required
You will also be required to receive all new stationery orders and to put away the supplies in a timely fashion
Training:
Business Administrator Level 3 (A level) Apprenticeship Standard
Functional Skills in maths and English if required
Blended on / off the job training and location to be confirmed
Level 3 Business Administration qualification upon successful completion of the apprenticeship
Training Outcome:
Potential full-time role
Employer Description:Kew Law LLP is a firm of Solicitors with 8 offices based throughout Essex. The firm practices in many areas of Law.
At Kew Law they believe the most valuable resource a firm can have is not its IT, client base or contacts but the people within the firm. The people reflect a company’s ethics and principles and the people at Kew Law are hardworking and willing to go the extra mile for a client. As a result they offer a wide range of services which are professional, responsive and competitively priced.Working Hours :Monday - Friday, 9.00am- 3.00pm.Skills: Communication skills,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Team working,Initiative....Read more...
Joining the existing Project and Cost Management team, you will support Senior Project Managers in managing projects, working closely with high profile clients, stakeholders, and all UK Tetra Tech disciplines to develop and deliver successful projects to our clients. You will be supported working towards managing your own projects whilst studying for a degree in project Management.
Responsibilities include but are not limited to:
Assisting in delivering projects to the value of £250m across both Public and Private sectors
Assisting in preparing tender and contract documents
Ensuring internal governance is adhered to
Assisting in the management and delivery of construction projects
Assisting in the development of works and resource management
Facilitating project progress meetings with the project team
Implementing change control management
Supporting senior staff in delivering business objectives
Training:
To be agreed
Training Outcome:
Once you have completed the apprenticeship you will have gained a BSc (Hons) in Project Management and can go onto work as a Project Manager, manging your own projects.
Employer Description:Tetra Tech is a leading provider of consulting and engineering services with 27,000 associates working across the full project life cycle worldwide. Our operations in the UK and Europe include more than 2,000 employees who are Leading with Science® to solve our clients’ most complex problems.Working Hours :Your working week will be 37.5 hours per week, Monday to Friday.
7.5 hours per day. No shifts or weekends.
Start and finish times can be agreed with your line manager as we offer flexible working.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working,Initiative....Read more...
Duties to include:
Greeting clients on arrival and making them feel welcome
Keeping a positive salon atmosphere
Serving refreshments
Ensuring salon floor is kept clean and tidy
Helping out at reception
Shampooing clients
Assisting stylists with clients
Learning the craft of hairdressing and client care
Informing clients of the service being provided
Training:Apprentices will work towards the Level 2 Diploma for Hairdressing Professionals. The Diploma consists of 5 mandatory units and 1 optional unit. Whilst achieving the qualification you will learn how to cut, colour, blow dry hair and how to deal with clients.
The Functional Skills that are required is English and maths at Level 1. If these have not been achieved previously, then you will be required to complete and online test for maths and English.
The following will also be embedded into the qualification:
Professionalism and values
Behaviour and communication
Safe working practices
At the end of your Apprenticeship, you will be formally assessed by way of an End-point Assessment (EPA) consisting of the following methods.
Knowledge test
Practical assessment
Professional discussion (underpinned by a portfolio of evidence)
All training will take place in the salon, with no requirement to attend day release. You will be allocated a highly skilled Trainer/Assessor who will visit you, in the salon, at least once per month. The salon, in partnership with your Trainer/Assessor will help you to acquire the skills and qualifications needed for a successful career and working life.Training Outcome:To obtain the Level 2 Diploma for Hairdressing Professionals, qualify as a hairdresser and build a successful column of clients. Progression on to Level 3 or Barbering will be possible upon successful Level 2 completion.Employer Description:Located in Chobham, Velvet Rooms is an award winning hair salon, specialising in Cutting and Colouring hair. Salon owner, Leanne, is dedicated to investing in her team's development, ensuring they providing the very best hair care in Surrey.Working Hours :Monday to Saturday (shifts to be confirmed). Between 30 and 40 hours maximum, including 8 hours minimum training.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Creative,Initiative,Non judgemental,Patience,Passionate about hairdressing,Ability to learn and grow,Respectful to Educators,Attentive to task set,Attentive to education given,Ability to work as a team....Read more...
As an apprentice, your responsibilities will include:
Planning and delivering fun, engaging activities tailored to children’s individual needs and interests
Supporting children’s social, emotional, and physical development
Ensuring a safe, secure, and inclusive environment for all children
Observing and recording children’s progress to monitor their development
Assisting with daily routines such as meals, naps, and hygiene.
Building positive relationships with children, parents, and colleagues
Training:Training schedule has yet to be agreed. Details will be made available at a later date.Training Outcome:By completing this Level 3 Early Years Educator apprenticeship, you will gain:
A nationally recognised Level 3 Early Years Educator qualification.
The knowledge and skills required to work as a qualified Early Years Educator
A thorough understanding of child development, safeguarding, and play-based learning
Opportunities to progress into roles such as Room Leader, Deputy Manager, or further study in childcare and education
A strong foundation for a lifelong career in early years education
Employer Description:You will join a wonderful and caring team who put the children in their care first and support one another to achieve the best outcomes for the children in your care.Working Hours :Monday to Friday, full time. Shifts tbc.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Creative,Patience....Read more...
Duties include:
Assisting stylists - Learn firsthand from seasoned professionals
Reception and answering telephone enquiries - Be the welcoming face and voice of the salon
Greeting customers - Spread smiles and warmth to everyone who walks through the doors
General salon duties - Dive into the heartbeat of a bustling salon
Training:
You will be training towards a Hair Professional Level 2 qualification, supported by Kleek Apprenticeships and the team at your home salon
The level 2 qualification in hairdressing includes consultation, shampoo/condition and treating the hair, cutting hair using a range of techniques, style and finish and colouring and lightening hair
You do not need any formal qualifications to start the apprenticeship however you will need to have passed English and maths to complete it. Kleek Apprenticeships will help you gain these functional skills alongside the apprenticeship with our bespoke learning modules
You will receive training towards modules including:
Consultations - Understand the client's vision and bring it to life
Shampooing & Conditioning - Lay the foundation for gorgeous styles
Colouring - Unleash your creativity
Cutting - Craft precision
This programme is ideal for those with no experience in the industry and wanting a successful and exciting career in hairdressing.Training Outcome:
After you have completed your Hair Professional Level 2 you will be a fully qualified hair stylist and will be able to work independently within your salon
You will be able to develop your skills further by advancing onto a Diploma in Advanced and Creative Hairdressing or choose any of the other apprenticeships available at Kleek Apprenticeships each of which will allow you to increase your knowledge, add to your skill set and become ever more valuable to your salon
Employer Description:Jo Hansford is the leading hair colour salon in the UK specialising in the creation of perfect colour and styling. We are renowned for our colour correction work and house some of the UK's most talented and industry-leading colourists and stylists. The salon has an extensive international client base and is favoured by many Royals, celebrities and high profile individuals including Elizabeth Hurley, Georgia Jagger and Erin O'Connor.Working Hours :Working days and times will be discussed with successful applicant.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Creative,Initiative,Patience....Read more...
As part of your role, you will:
Take calls from clients, providing advice and guidance on the claims process
Collect claim information from the client and record it on the Claim Management System
Request supporting evidence, where necessary
Review the information provided to ensure it complies with the conditions of the client's insurance policy
Liaise with colleagues from other areas of the organisation to ensure that claims are dealt with quickly and efficiently
Monitor the progress of the claim and update clients
Handle complaints
Provide exceptional customer service
Manage the administration associated with the claim, ensuring that the Claim Management System is kept up to date
Adhere to the legal requirements, industry regulations and company policies
Training:Your apprenticeship will be delivered at your place of work. You will need to spend approximately six hours per week completing your training which will include attending masterclasses, completing assignments, participating in group discussions and shadowing colleagues. Training Outcome:After the apprenticeship, you will be able to move to other roles within the organisation, including Senior Claims Handler and Team Leader. Employer Description:Acorn Insurance is a rapidly expanding business with great opportunities to build your knowledge of the financial services industry. As a specialist insurance provider, we have over 40 years of experience helping people secure motor insurance across the UK. We help more than 50,000 customers a year to find a policy that meets their needs and gives them the peace of mind that comes with high-quality insurance.
We will provide full training and continuous coaching throughout your apprenticeship. You will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business.
We celebrate difference and it’s important to us that we have a culture where our people feel respected and valued for who they are. We pride ourselves on being accessible and encourage inclusive environments where our people can always give and show the very best of themselves.Working Hours :Monday to Friday, 9.00am to 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Non judgemental,Patience,Relationship building,Trustworthy,Reliable....Read more...
Duties will include:
Processing Child Employment and Entertainment Licences.
Ensure childreren are on a school role.
Work with partner agencies to ensure children are not missing from education.
Support the school admissions department in processing school applications and providing advice and guidance to parents.
Give advice on the telephone to both customers and partner agencies.
Training:
Business Administration Level 3 apprenticeship standard
End Point Assessment (EPA)
Functional Skills in maths, English if required
Regular training and development sessions to meet the needs of the employer and the apprentice
Training Outcome:
Potential future job opportunities for the successful candidate with Hull City Council.
Employer Description:Hull City Council's Education and Inclusion team are committed to education, especially for vulnerable children and young people. They work closely with customers and partner agencies giving advice on the telephone and in person.
The Access and Inclusion Service deal with processing penalty notices and ensure records and data bases are accurate and up to date.
If you are passionate about the opportunity in playing a central role in supporting services and making a positive and lasting difference for the people of Hull, then we would like to hear from you.Working Hours :Work pattern to be agreed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Number skills,Analytical skills,Team working,Initiative,Non judgemental,Patience....Read more...
We are currently offering an exciting apprenticeship position for a Nursery Assistant Apprentice to join our dedicated team. This apprenticeship provides a unique opportunity to gain hands-on experience in the field of childcare while contributing to the development and well-being of young children.
Responsibilities:
Daily Schedule Management - Learn to develop and manage a daily schedule that includes activities, mealtimes, and personal care routines under the guidance of experienced childcare professionals
Observation and Documentation - Develop skills in observing children during activities and documenting key information for designated key workers to support individualised care
Personal Care - Acquire hands-on experience in providing personal care for children, including feeding and changing nappies, ensuring their safety, health, and comfort
Communication - Develop effective communication skills by collaborating with fellow staff members to ensure a cohesive and supportive team environment
Safety Assurance - Learn and contribute to ensuring the safety and well-being of children under supervision, adhering to established protocols and standards
Team Collaboration - Contribute positively within the team, gaining valuable insights into teamwork and collaboration in a childcare setting
Welcoming and Settling Children - Assist in the welcoming and settling of children to foster a warm and inclusive environment
Modeling Best Practices - Learn to model staff practices by observing and emulating established standards to maintain a consistent and professional approach
Meeting Children's Needs - Develop skills in meeting the day-to-day routines and needs of children, promoting their overall well-being and development
Environment Maintenance - Acquire the ability to create an engaging, organised, and clean environment to provide a positive and conducive space for children
This apprenticeship offers a comprehensive learning experience in childcare, providing a solid foundation for a rewarding career in this field. Interested candidates are invited to apply and embark on a fulfilling journey in childcare education.
The company provide seasonal events throughout the year annual Christmas Work Party’s. An example of this staff members participated in the Newark Dragon Boat Race which was enjoyed by staff and their families.
IND01Training:Paragon Skills is a leading national Apprenticeship training provider, supporting over 4,000 learners and 1,500 organisations. Paragon Skills has some of the highest success and achievement rates in the industry.
It has an Ofsted Grade 2 Good rating and an overall achievement rate of 71.4%, exceeding the national average of 65.6%. Using a blended approach, learners are always at the forefront of our priorities. All learners are assigned a Personal Tutor who will be their main point of contact.
This involves regular catch-ups, check-in emails and calls. Your employer will agree to give you 20% of your working hours solely towards your study.
This will give you every chance to achieve the highest grade possible! On completion of this 12 month apprenticeship you will have gained; Early Years Practitioner – Level 2Training Outcome:
Possibility of recruiting at the end of the apprenticeship if the candidate has shown willing and commitment during their apprenticeship leading to a qualified role
Employer Description:Shaping Futures is a family owned company who provide childcare in and Warsop. We have 2 nurseries, 1 of which has a Breakfast, After school and holiday club facility. Our staff team is made up of mothers, qualified practitioners with over 9 years experience and positive male role models. Our staff qualifications include BA Honours, Foundation degrees, Level 2 and 3 in Children and Young Peoples Workforce, Paediatric First Aid and Safeguarding.Working Hours :Monday- Friday
(07:30- 18:00)Skills: Communication skills,Organisation skills,Attention to detail,Team working....Read more...
Assisting with general office tasks, including filing, data entry, and maintaining organised records
Managing incoming and outgoing post efficiently
Coordinating tenant referencing processes with accuracy and professionalism
Preparing, reviewing and ensuring the timely execution of tenancy agreements and contracts
Handling emails and letters, ensuring professional and prompt correspondence with clients, tenants and service providers
Scheduling and confirming appointments for property viewings, client meetings and maintenance visits
Taking minutes during meetings and distributing them accurately to relevant stakeholders
Aiding with managing the company’s social media accounts to promote services and engage with the community
Training:
The apprenticeship will be delivered within the workplace with onsite visits every calendar month
Training Outcome:
This is a fantastic opportunity for an individual to gain hands-on experience in administration and property management & opportunity to progress to Property Manager or Office Manager
Employer Description:Nicholson Group are a dynamic and growing property development and letting agency.Working Hours :Monday to Friday: either 8am-4pm or 9am – 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Professional & friendly,Proactive & willing to learn....Read more...
