JOB DESCRIPTION
RPM International Inc. (NYSE: RPM) is a global leader in specialty coatings, sealants, and building materials, with net sales of $7.9 billion for the fiscal year ended May 31, 2026. Our portfolio includes flagship brands such as Rust-Oleum, Tremco, DAP, Carboline, and Stonhard, serving construction, industrial, and consumer markets across more than 160 countries.
The Senior Information Technology (IT) Auditor is responsible for executing RPM's global IT internal audit activities, including testing of IT general controls (ITGCs) supporting internal control over financial reporting (ICFR), information security audits, technology-focused operational audits, and reviews of significant system and ERP implementations. This role performs higher-risk and more complex audit procedures, assists in audit planning and reporting, and supports the development of Staff Auditors during engagements. The position works closely with IT Audit management, Corporate and Group IT personnel, and external auditors while bringing sound technical judgment, strong audit execution skills, and the ability to assess IT risks and controls with limited supervision, towards the successful execution of RPM's global Internal Audit plan.
Responsibilities
Execute and Support IT Audit Activities
• Perform risk-based IT audits across RPM's global operations.• Evaluate control design and operating effectiveness via walkthroughs, testing, evidence review, and clear documentation of procedures and conclusions in accordance with department standards.• Identify and assess control deficiencies, draft practical observations and recommendations, and communicate progress, findings, delays, or other matters requiring management attention.• Manage assigned work across multiple engagements, meeting established quality standards, milestones, and deadlines with limited supervision.
Support SOX, External Audit Reliance, and Remediation
• Assist IT Audit management with risk assessment, engagement planning, scope development, fieldwork coordination, and closing discussions.• Work directly with subsidiary IT teams to obtain supporting documentation.• Coordinate with external auditors under the supervision of IT Audit management and respond promptly to review comments and requests for additional information.• Perform follow-up testing, evaluate remediation evidence, track corrective-action progress, and escalate unresolved or inadequately remediated issues.• Support recurring control certification and other internal control activities, as assigned.
Collaborate and Develop Team Capability
• Build productive relationships with Internal Audit colleagues and Corporate, Group, and operating company IT personnel throughout planning, fieldwork, reporting, and follow-up.• Share technical knowledge and contribute to improvements in audit methodology, testing approaches, work-paper quality, and departmental practices.• Provide day-to-day guidance, technical support, and coaching to Staff IT Auditors and interns during engagements.• Maintain knowledge of relevant developments in information technology, cybersecurity, internal auditing, internal controls, and applicable frameworks and regulatory requirements.• Participate in department training initiatives and management meetings, and support communications regarding IT audit results and insights, as appropriate.
Qualifications
Experience
• 5-8 years of progressive experience in IT internal audit, external IT audit, information technology, cybersecurity, technology risk, public accounting, or a related assurance field preferred.• Experience evaluating ITGCs and supporting SOX or other internal control requirements preferred.• Demonstrated ability to evaluate risks and controls, document well-supported conclusions, manage assigned work with limited supervision, and meet established deadlines.• Experience with information security, technology, or system implementation audits is a plus.• Experience in a global, decentralized, or publicly traded organization is a plus.
Education & Certifications
• Bachelor's degree in information systems, information technology, cybersecurity, computer science, or a related field required (additionally in accounting or business is a plus).• Master's degree in a relevant field is a plus.• Relevant professional certification, such as CISA, CIA, or CPA, is preferred; active pursuit of a certification is encouraged.
Technical Expertise
• Solid understanding of IT risks, IT general controls, internal controls, and IT auditing concepts, including control design and operating effectiveness • Working knowledge of relevant internal control and information security frameworks, such as COSO and NIST.• Ability to assess IT processes, systems, risks, and controls and reach sound, evidence-based conclusions with limited guidance.• Experience with Optro/AuditBoard or similar audit/GRC management platforms preferred.• Proficiency in Microsoft Excel, Word, and PowerPoint required; experience with data analytics or other technology-enabled audit techniques is a plus.
Leadership & Skills
• Strong written and oral communication skills, including the ability to document and present audit results clearly and professionally.• Self-motivated and able to work independently, manage competing priorities, and collaborate effectively within small teams.• Strong analytical and problem-solving skills, attention to detail, professional integrity, and sound judgment regarding escalation.• Ability to coach junior auditors and build productive relationships with technology, finance, and business stakeholders.• Adaptable when working across diverse systems, business operations, and international environments, with a willingness to travel.
Benefits and Compensation
• The employee will be eligible to participate in all applicable corporate benefit programs which include a defined benefit pension plan, a company-matched 401(k), medical and dental plans, group life and disability plans, and employee assistance program. The employee will also be eligible for paid vacation, PTO, paid holidays, and tuition reimbursement. Employee will be eligible for annual merit increases and bonus.Apply for this ad Online!....Read more...
We are seeking a highly experienced Conveyancing Solicitor to join a growing, law firm based in Beaconsfield. This is a full-time, permanent, office based role offering a salary of up to £65,000. Client care is at the heart of everything the firm does, with a strong focus on delivering a personal, supportive and high-quality service from the initial enquiry through to the successful completion of each transaction.
You will need to have completed your LPC and have solid experience in residential conveyancing, as you will be taking a lead role within the team and providing oversight and sign-off where required.
This is a varied, hands-on position covering all aspects of the residential conveyancing process. Alongside managing your own caseload, you will oversee, support and mentor two assistants, build strong client relationships contributing to the growth of the practice and attend community and business events.
Key Accountabilities for the Conveyancing Solicitor:
Complete AML, identity and source of funds/wealth checks
Handle calls, prepare quotes and respond to prospective clients
Manage residential conveyancing transactions, including sales, purchases, remortgages, transfers of equity and specialist property types
Diary management
Review contract packs, raise enquiries and obtain searches and leasehold information.
Draft contracts, forms and completion statements
Review searches, mortgage offers and property reports
Liaise with clients, estate agents and solicitors throughout the transaction
Manage exchanges, completions, payments and post-completion formalities
Handle SDLT submissions, Land Registry registrations and requisitions
Monitor outstanding balances, schedule matters and archive files
Key Skills Required for Conveyancing Solicitor:
Strong UK conveyancing experience, fully qualified to practice
Excellent relationship builder with a client first focus
Confident communicator
High levels of accuracy and attention to detail
Experience in training and managing support staff
Adaptable in a changing environment
Comfortable in a hands-on role able to cover all aspects from enquiry to completion
Full DBS check required
What’s in it for you?
Monday to Friday 9.00 am – 5.00 pm office based
Working as part of a small, supportive, collaborative team
Close to the train station in Beaconsfield
Social events
Free parking
Extra holiday for Christmas close down
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Location: Europe x UkStart: ASAPSalary: €140.000 + bonus + more incentivesLanguages: English + any other European language is a bonusI am seeking a commercially minded and hands-on Director of Operations – EMEA to support the next phase of growth for a fast-scaling global QSR brand.This senior role will lead Operations and People strategy across established markets and new market entries, partnering closely with franchisees, regional operations leaders, and central functional teams.You will act as a strategic adviser, operational expert, and key decision-maker, helping markets build the capability, systems, and infrastructure required for sustainable growth.The ideal candidate is culturally astute, commercially focused, and comfortable operating in a fast-paced, high-growth environment. You will combine strategic thinking with practical restaurant experience, spending time where it matters most: in the restaurants.Key ResponsibilitiesOperational Excellence
Build a culture of operational excellence that delivers outstanding consumer experiences, repeat visits, loyalty, and advocacy.Define and execute the regional Operations Strategy, establishing the processes, routines, and systems required to improve sales growth and bottom-line conversion.Drive performance across OSAT, speed, accuracy, consistency, food safety, quality, service, and operational audit scores.Analyse restaurant P&Ls and identify opportunities to improve sales, margins, labour productivity, cost control, and profitability.Conduct performance deep dives and gap analyses, leading targeted remedial action, coaching, and training interventions.Identify opportunities to simplify operations, remove barriers, and improve execution across the restaurant network.
Franchise and Market Leadership
Partner closely with franchisees and their operations teams to build capability, strengthen infrastructure, and support scalable growth.Provide operational expertise across compliance, brand standards, training, sourcing, franchising, concept development, and restaurant execution.Build trusted relationships with franchise partners and work collaboratively to diagnose issues and develop practical solutions.Provide governance and regional oversight to ensure operating standards, systems, and tools are implemented consistently.Support successful restaurant growth in established markets and lead impactful new-market openings across the region.Manage regional operational issues and crisis situations with speed, sound judgement, and a solutions-focused approach.
Growth and Innovation
Lead regional growth initiatives in collaboration with central functional leaders.Support the development of BOH optimisation, tech-enabled kitchens, equipment innovation, value engineering, and the regional Drive-Thru proposition.Collaborate with Marketing to increase market share, revenue, and profitability sustainably.Partner with functional teams on initiatives including the Learning Management System, technology stack, global design standards, new product development, and concept design.Use market insights, operational data, and business intelligence to inform future growth strategies.
People and Capability
Champion a People First culture across the region.Lead holistic people planning, including capability mapping, bench planning, talent development, engagement, and succession planning.Build, coach, and inspire a high-performing regional operations team.Create meaningful development opportunities that enable individuals and the wider business to exceed expectations.Work extensively with regional Operations Directors and international operations teams to drive consistency, alignment, and excellence.Deliver on-the-job coaching and training where required.
Measurement and Governance
Establish appropriate operational, people, training, and commercial metrics.Measure, communicate, and act on performance results.Ensure feedback from markets and franchise partners informs the ongoing evolution of operational tools and standards.Translate strategic priorities into clear actions, ownership, and measurable outcomes.
Candidate Profile
More than 10 years of experience in restaurant, QSR, or multi-unit operations.Significant international experience across multiple markets.Proven experience working within a franchise system.Strong understanding of QSR operations, restaurant controls, and financial performance levers.Demonstrated success leading, coaching, and developing high-performing teams.Experience leading remote and geographically dispersed teams.Strong strategic thinking with the ability to translate vision into practical execution.Experience in new-market openings, operational growth, or large-scale transformation.Excellent stakeholder-management, communication, and influencing skills.Comfortable working cross-functionally with Marketing, Development, Finance, People, Technology, Training, and Supply Chain teams.Willingness to travel internationally approximately 40% of the time.
Leadership BehavioursI am looking for a leader who:
Stays humble, remains close to the restaurants, and is willing to roll up their sleeves.Takes ownership, moves quickly, and follows work through to completion.Brings solutions, ideas, and constructive perspectives—not just problems.Uses data and insight to improve performance while recognising the importance of human connection.Leads with empathy, respect, emotional intelligence, and integrity.Builds trust and encourages open, constructive feedback.Embraces healthy challenge and understands that strong teams are built through honest conversations.Develops leaders and creates a culture of continuous learning and improvement.Is resilient, curious, commercially aware, and energised by growth.
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An opportunity has arisen for a Senior Property Manager to join a property management and lettings company providing residential letting, property management, sales and investment-related services to landlords and investors.
As a Senior Property Manager, you will manage your own residential property portfolio, oversee tenancy matters and provide guidance to colleagues while helping maintain compliance and consistent service standards. This full-time role offers basic salary range of £28,000 - £32,000 and OTE up to £35,000 plus benefits.
You will be responsible for:
* Managing landlord and tenant relationships, acting as the main point of contact throughout the tenancy lifecycle.
* Overseeing tenancy administration, including new tenancies, renewals, move-ins, move-outs and tenancy closures.
* Carrying out property inspections, preparing reports and ensuring any necessary follow-up actions are completed.
* Coordinating maintenance requests, monitoring contractor performance and keeping landlords and tenants informed of progress.
* Monitoring property safety and regulatory compliance, including gas safety, electrical inspections, energy performance certificates, licensing, portable appliance testing, and damp and mould requirements.
* Maintaining accurate property, tenancy and compliance records using the relevant property management system.
* Managing deposit deductions fairly, gathering supporting evidence and applying fair wear and tear principles to minimise disputes.
* Monitoring rent arrears and assisting with recovery or legal procedures where necessary.
* Advising landlords on repairs, compliance, arrears and tenancy matters, taking account of their commercial interests.
The candidates from the following background will be considered:
* Senior Property Manager, Property Manager, Property Portfolio Manager, Property Management Officer, Tenancy Manager, Residential Property Manager, Block Property Manager, Property Services Manager, Property Operations Manager, Property Officer, Tenancy Officer
What we are looking for:
Essential:
* Experience independently managing a residential property portfolio.
* Good understanding of tenancy regulations, landlord responsibilities and property compliance requirements.
* Experience handling tenancy administration, property inspections, repairs, contractors, deposits, rent arrears and complaints.
* Sound commercial judgement, problem-solving skills and a proactive approach to identifying and managing risks.
Desirable:
* Experience using Reapit, Goodlord or a similar property management system.
* Bckground within a letting agency, build-to-rent (BTR) or purpose-built student accommodation (PBSA) environment.
* ARLA Propertymark qualification, or an interest in working towards one.
Whats on offer:
* Competitive salary
* 20 days annual leave plus bank holidays
* Company events, team socials and incentives
* ARLA training following successful completion of probation
* Opportunities for career development as the business expands
Apply today if you have residential property management experience and are ready to take ownership of a portfolio while supporting colleagues to maintain consistent standards.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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An opportunity has arisen for a Property Manager to join a property management and lettings company providing residential letting, property management, sales and investment-related services to landlords and investors.
As a Property Manager, you will manage your own residential property portfolio, oversee tenancy matters and provide guidance to colleagues while helping maintain compliance and consistent service standards. This full-time role offers basic salary range of £28,000 - £32,000 and OTE up to £35,000 plus benefits.
You will be responsible for:
* Managing landlord and tenant relationships, acting as the main point of contact throughout the tenancy lifecycle.
* Overseeing tenancy administration, including new tenancies, renewals, move-ins, move-outs and tenancy closures.
* Carrying out property inspections, preparing reports and ensuring any necessary follow-up actions are completed.
* Coordinating maintenance requests, monitoring contractor performance and keeping landlords and tenants informed of progress.
* Monitoring property safety and regulatory compliance, including gas safety, electrical inspections, energy performance certificates, licensing, portable appliance testing, and damp and mould requirements.
* Maintaining accurate property, tenancy and compliance records using the relevant property management system.
* Managing deposit deductions fairly, gathering supporting evidence and applying fair wear and tear principles to minimise disputes.
* Monitoring rent arrears and assisting with recovery or legal procedures where necessary.
* Advising landlords on repairs, compliance, arrears and tenancy matters, taking account of their commercial interests.
The candidates from the following background will be considered:
Property Manager, Property Portfolio Manager, Property Management Officer, Tenancy Manager, Residential Property Manager, Block Property Manager, Property Services Manager, Property Operations Manager, Property Officer, Tenancy Officer
What we are looking for:
Essential:
* Experience independently managing a residential property portfolio.
* Good understanding of tenancy regulations, landlord responsibilities and property compliance requirements.
* Experience handling tenancy administration, property inspections, repairs, contractors, deposits, rent arrears and complaints.
* Sound commercial judgement, problem-solving skills and a proactive approach to identifying and managing risks.
Desirable:
* Experience using Reapit, Goodlord or a similar property management system.
* Bckground within a letting agency, build-to-rent (BTR) or purpose-built student accommodation (PBSA) environment.
* ARLA Propertymark qualification, or an interest in working towards one.
Whats on offer:
* Competitive salary
* 20 days annual leave plus bank holidays
* Company events, team socials and incentives
* ARLA training following successful completion of probation
* Opportunities for career development as the business expands
Apply today if you have residential property management experience and are ready to take ownership of a portfolio while supporting colleagues to maintain consistent standards.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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Bodyshop Manager Earn Up to £80,000 OTE Birmingham
Location: Birmingham
Salary: Up to £80,000 OTE
Working Hours: Monday to Friday
Job Type: Permanent
Reference: 351438
Ready to take the lead and drive a bodyshop to success?
Are you an experienced Bodyshop Manager who knows how to get the best out of a team, maximise production and deliver outstanding customer service?
This is an exciting opportunity to join an established accident repair group in the Birmingham area, leading a busy operation with the opportunity to earn up to £80,000 OTE.
If you're commercially minded, passionate about developing people and confident in driving performance, this could be the next step in your career.
What\'s in it for you?
- Great Earning Potential
- Monday to Friday working enjoy your weekends!
- Ongoing training to keep your industry accreditations up to date
- Company pension
- Save-as-you-earn share scheme
- Employee benefits app with retailer discounts and cashback
- Virtual GP service
- Cycle-to-work scheme
- Permanent position with an established accident repair group
The Role Bodyshop Manager
You'll take responsibility for the day-to-day running and performance of the bodyshop, ensuring the operation runs efficiently, delivers exceptional repair quality and achieves its commercial targets.
Your responsibilities will include:
- Leading and managing workshop and production operations to maximise efficiency and productivity.
- Planning and scheduling work to meet customer expectations and completion deadlines.
- Running daily production meetings with team leaders, parts and reception teams.
- Monitoring KPIs, performance targets and operational costs to drive profitability.
- Managing budgets, resources and workflow to achieve business objectives.
- Maintaining high standards of repair quality and carrying out quality control checks before vehicles are returned to customers.
- Identifying training needs, coaching team members and developing a high-performing workforce.
- Identifying opportunities to improve sales, customer service and overall site performance.
- Ensuring repair processes and service standards consistently meet or exceed expectations.
What we\'re looking for
We're keen to speak with an experienced Bodyshop Manager, Site Manager or Workshop Manager with a strong background in accident repair.
You'll ideally bring:
- Previous experience managing a bodyshop or leading an automotive accident repair operation.
- Strong leadership skills, with the ability to motivate, develop and manage a team.
- A thorough understanding of modern vehicle repair processes and techniques.
- Commercial awareness, including managing costs, productivity, KPIs and profitability.
- Excellent organisational, communication and problem-solving skills.
- A customer-focused approach with a genuine drive to improve performance and quality.
Above all, we're looking for someone who can take ownership, lead from the front and create a positive, productive working environment.
Interested in finding out more?
If you're ready for a new challenge with earning potential of up to £80,000 OTE, a Monday-to-Friday working week and an excellent benefits package, we'd love to hear from you.
Apply today with your CV or contact Richard Haigh at Holt Automotive Recruitment for a confidential discussion.
Call: 07590 309374 or email: richard@holtautomotive.co.uk
Even if you're not actively looking, get in touch for a confidential conversation to find out more about the opportunity.
Keywords: Bodyshop Manager, Accident Repair Manager, Site Manager, Workshop Manager, General Manager, Bodyshop Operations Manager, Automotive Management, Accident Repair Centre, Birmingham.....Read more...
General Manager – Premium Coastal Restaurant – Jersey - £55,000 + Free AccommodationWe’re looking for an exceptional General Manager to take the lead at one of Jersey’s standout hospitality venues – a high-profile, all-day restaurant and bar in an incredible coastal setting.This is a substantial operation with a strong food and beverage offering busy seasonal trade and a fantastic outdoor space. From breakfast and relaxed daytime dining through to cocktails, dinner and private events, it’s a venue with multiple revenue streams and plenty of opportunity for an ambitious GM to make their mark.We need a commercial, hands-on and people-focused operator who knows how to run a busy venue properly while still delivering the kind of guest experience that keeps people coming back.The Package
£45,000 BaseTRONC on top and BonusFree Accommodation Tax Benefits from living on the Island
The Role
As General Manager, you’ll take full ownership of the day-to-day and commercial performance of the business.You’ll lead and develop a sizeable front and back of house team, work closely with the kitchen leadership and ensure consistently high standards across food, drink, service and atmosphere.Key responsibilities will include:Full P&L ownership and delivery against budgetDriving sales, profitability and overall venue performanceRecruiting, developing and retaining a high-performing teamMaintaining excellent standards of service and guest experienceManaging labour, stock, margins and controllable costsWorking closely with the Head Chef to deliver a strong and consistent food offerMaximising revenue across dining, drinks, outdoor trade and private eventsBuilding a strong culture of accountability, hospitality and developmentEnsuring the venue is operationally excellent, compliant and always ready for a busy serviceIdentifying opportunities to grow the business and strengthen its position in the local market
Who We’re Looking For
You’ll already be operating at General Manager level within a quality, high-volume restaurant, bar or premium pub environment, or be a very strong Deputy/AGM ready for a significant step up.We’re particularly interested in people who can demonstrate:Experience managing a high-volume food and beverage operationStrong commercial and financial acumenA track record of driving revenue and controlling costsExcellent leadership and team development skillsHigh standards and a genuine passion for hospitalityConfidence managing both restaurant and bar operationsExperience with seasonal peaks and changing trading patternsThe ability to remain visible, calm and decisive during busy servicesA proactive approach – someone who sees opportunities rather than waiting to be told what to do
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General Manager – Central London – £95,000 + BonusCompetitive Salary + Bonus + BenefitsAre you a high-volume hospitality operator who thrives in busy, high-profile London venues? If you have the energy, leadership and commercial mindset to run a £10m+ operation, keep reading…We are looking for an exceptional General Manager to lead one of Central London’s most high-profile and high-volume hospitality venues. This is a huge, fast-paced operation with multiple areas, a packed events and entertainment calendar and a team of 100+ people. There is a huge amount going on across the business, and we are looking for a GM who can bring energy, structure and leadership to the operation, while continuing to drive the commercial performance of a £10m+ business.This is not a role for someone who wants to sit behind a desk. You will be highly visible, leading from the front, developing your senior team and creating a culture where people want to work, perform and progress.The General Manager Role
Lead the day-to-day operation of a £10m+ Central London hospitality businessTake full ownership of operational standards, commercial performance and guest experienceLead, develop and motivate a team of 100+ across a complex, high-volume operationBuild a strong senior management team and develop the next generation of hospitality talentDrive sales, profitability, labour performance and operational efficiencyMaintain exceptional service standards across busy trading periods, events and peak nightsWork closely with the senior leadership team to deliver the wider commercial strategyBring fresh ideas, energy and talent into the business and continue to evolve the operationBe highly visible across the venue and create a strong, accountable and positive team culture
The Right Person
Proven General Manager experience within a high-volume London pub, bar, restaurant, late-night or entertainment-led businessExperience managing large teams and complex, multi-faceted operationsStrong commercial and financial understanding, with experience running a £10m+ business or a significant high-volume operationA genuine people leader who knows how to recruit, develop and retain great hospitality talentHighly energetic, hands-on and comfortable working in a fast-paced environmentStrong understanding of London hospitality and what it takes to operate at the highest levelCommercially sharp, operationally strong and confident making decisionsA natural leader who can bring people with them and create a high-performance cultureExperience of events, entertainment, late-night or high-volume trading would be highly advantageous
This is a seriously exciting opportunity for a proven London operator to take ownership of a major £10m+ hospitality business, lead a team of 100+ and make a genuine impact on the future direction of the venue.Contact Stuart Hills or call 0207 790 2666 for a chat ....Read more...
Warehouse Manager / Delivery Driver Barnsley Full-time, permanent | Salary: £32,000 – £35,000 DOE | Hours, Mon–Fri, 8:00am–4:30pmRun the warehouse and get our customers’ orders out on the roadOur client is a growing supplier of roofing and building materials to customers across the UK. As they expand, they are looking for a reliable, organised, and hands-on Warehouse Manager / Delivery Driver to join the team.You’ll split your time between the warehouse and the road. You’ll keep stock levels accurate and the warehouse running smoothly, and you’ll be the friendly face customers see when their delivery arrives. You’ll report directly to the Directors, so you’ll have real ownership of how the warehouse runs.What you’ll be doingIn the warehouse
Receiving, checking, and safely storing incoming stockKeeping stock levels accurate through regular stock checks, and flagging when items need reorderingPicking, packing, and preparing customer orders accurately and on timeKeeping the warehouse clean, safe, organised, and compliant with health and safety proceduresHandling customer collections and goods-in/goods-outSuggesting and making improvements to how the warehouse runs
On the road
Making local deliveries to customers and building sitesLoading and unloading vehicles safely and securelyCarrying out daily vehicle checks and reporting any defectsGetting delivery signatures and keeping delivery records accurateRepresenting the business professionally with every customer you meet
You’ll also help the sales and admin team when it’s busy.What we’re looking forEssential
Full UK driving licenceExperience in a warehouse, stores, or logistics roleGood organisation and time management, with a strong eye for detailAble to lift and move building materials safelyGood communication and customer service skillsComfortable working on your own and as part of a team
Nice to have
Experience in roofing or building productsFLT (forklift) licenceKnowledge of stock control systemsExperience managing warehouse operations
Above all, we want someone who’s reliable, honest, flexible and takes pride in doing the job well.What’s on offer
Competitive salary based on experienceFull training and ongoing supportStable, long-term employmentRoom to grow as the business expandsA friendly, supportive team
INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
Cornerstone Project Source Ltd is recruiting on behalf of a leading architectural glazing and fenestration specialist for a Permanent Estimator in Essex. The role prepares accurate and competitive quotations for subcontract glazing packages and suits an experienced estimator or an ambitious junior candidate looking to build a long-term career in the fenestration industry.Start Date: Immediate Salary: £40,000 – £65,000 per annum (DOE) Employment Type: Permanent Hours: 9:00 AM – 5:00 PM (Monday – Friday) Location: Essex Type of Work: Estimating and tendering for subcontract glazing packages, including aluminium and steel windows, doors, curtain walling and rooflights, glazed balustrades, internal partitions, wall cladding, mirrors and structural glassDuties:
Prepare detailed quotations for a wide range of subcontract glazing packages, including aluminium and steel windows, doors, curtain walling systems and rooflights, internal and external glazed balustrades, internal partitions, wall cladding, mirrors and structural glass
Interpret architectural drawings, specifications and tender documents, including NBS specifications, to assess project requirements and scope
Compile pricing from suppliers and subcontractors for materials, labour and associated works
Liaise with clients, main contractors and internal teams to clarify requirements and ensure accurate proposals
Evaluate project installation timescales and include appropriate durations and resources in quotations
Maintain clear and accurate records of estimates, pricing and supporting documents using internal systems
Work with the sales and project delivery teams to ensure a smooth transition from tender to project delivery
Contribute to value engineering exercises to provide competitive and cost-effective solutions
Attend project sites and meetings when required
Minimum Requirements:
Experience in estimating for subcontract glazing or related construction sectors
Technical knowledge of a wide range of glazing systems, including aluminium and steel windows, doors, curtain walling systems and rooflights, internal and external glazed balustrades, internal partitions, wall cladding, mirrors and structural glass
A good depth of knowledge interpreting and understanding project specification documents, including NBS specifications
Strong understanding of the end-to-end estimating process, from enquiry to submission
Proficient in Microsoft Excel and general IT literacy
Excellent attention to detail and ability to work under pressure
Strong communication and interpersonal skills
Desirable Experience:
Awareness of installation timescales and sequencing within glazing packages
Experience using internal quoting or CRM/estimating systems (training provided)
Full UK driving licence and willingness to travel to project sites on occasion
Package / Benefits:
Competitive compensation based on experience and qualifications
Immediate start with structured training and support
Opportunity to work on high-value projects up to £1 million
Exposure to a wide variety of projects in a growing business
Career development opportunities within a progressive and supportive environment
Working Pattern: Factory based in Essex, with travel to project sites across London, the South East and East as required (mainly in the London area)If you are interested, please send your CV for consideration.....Read more...
Head Chef / Executive Head ChefCentral London | £70,000 + TroncWe are working with a standout boutique hotel in Central London on the appointment of a hands-on Executive Head Chef.This is a role for a chef who wants to be in the kitchen, on the pass and leading from the front. It is not an office-based Executive Chef position.The property has a vibrant destination-led F&B operation, with a busy restaurant centred around Mexican cuisine with a strong California influence, alongside a high-energy rooftop bar and a packed programme of events, private dining and celebrations.The RoleYou will lead a brigade of approximately 18–22 chefs across the wider F&B operation.You will have significant creative freedom and the opportunity to put your own stamp on the food.Your role will include:
Leading from the front during busy servicesBeing hands-on in the kitchen and on the passDeveloping and evolving menusMaintaining high standards of food, consistency and presentationBuilding, developing and motivating the kitchen brigadeWorking closely with the senior kitchen teamDelivering large-scale events and private diningWorking with the events and marketing teams on special menusManaging food costs, GP and kitchen performanceCreating dishes that reflect the identity of the venueDriving the next stage of growth across the food operation
The operation regularly handles busy restaurant services alongside events, private dining and full venue buyouts, with events reaching up to around 250 covers.The FoodThe core food style is Mexican cuisine with a strong California influence, alongside subtle Japanese influences and a raw bar element.Mexican experience would be a major advantage, but it is not essential.We are also interested in chefs with backgrounds across:
Mexican and Latin American cuisineCalifornia-inspired cookingModern sharing conceptsJapanese-influenced foodRaw bar operationsHigh-volume destination restaurantsPremium restaurants, hotels or members clubs
What matters most is that you understand food, have a creative mindset and genuinely love cooking.You will have the freedom to develop dishes, evolve the menus and create the kind of food that gets people talking.The Venue
This is a high-profile boutique hotel in Central London with a strong destination F&B operation.The restaurant and rooftop bar attract a mix of regular London clientele, high-profile guests, events and private bookings.The property has recently undergone significant investment across its F&B spaces, creating a fresh platform for the next stage of growth.There is also a strong senior leadership team in place across F&B, sales, marketing and events.
What We're Looking forWe are looking for a chef with:
Proven Head Chef or Executive Chef experienceA genuinely hands-on approachHigh energy and a strong presence in the kitchenA real passion for cooking and developing foodExperience leading a sizeable brigadeStrong commercial understandingExperience with busy service and eventsThe ability to develop and motivate a teamCreativity and an understanding of current food trendsConfidence working across multiple F&B operations
You could come from a hotel, destination restaurant, members club or high-volume restaurant group.The key is personality, energy, passion and a genuine desire to cook.
£70,000 plus tronc Approx 10kBrigade of approximately 18–22 chefsSignificant creative freedomStrong events and F&B operationCentral London locationOpportunity to work closely with senior ownershipScope to develop the brigade and grow with the business
If you are a chef who still gets excited by service, loves being on the pass and wants the freedom to create, this is an opportunity worth exploring.....Read more...
Job Title: Onsite Recruitment Account Manager Location: Lutterworth Salary: £30-35k p/a Additional Earning: Performance Bonus Working Hours: Full-time hours - Monday to Friday with some on-call required Ignition Driver Recruitment is currently recruiting for an Onsite Recruitment Account Manager, to be based at our client site in Lutterworth. You will be working from a newly built office facility on our clients site. Your own full UK driving licence is essential, as travel to client sites will be required. Onsite Recruitment Account Manager - Candidate Requirements To be considered for this role you will: Have demonstrable experience working within HGV driver recruitmentHave a passion for sales and business developmentHave the ability to think on your feetHave the capability to learn quicklyHave the drive and determination to push yourself in a challenging environmentOnsite Recruitment Account Manager - The Package Financial: Excellent salary prospectsWeekly Pay (Friday)Death In ServiceCompany Contribution Pension SchemeWelfare: Generous holiday entitlement – 28 days rising to 33 after service length increasesAn extra day off during your birthday monthIndependent HR team for training, advice and supportWorking in a vibrant and exciting atmosphere Professional Development: Fantastic career development opportunitiesExcellent employee growth Continuous training opportunitiesEmployee mentoring Regular performance assessments to enhance career progressionOnsite Recruitment Account Manager - Role & Responsibilities Oversee the day-to-day operations across both Skygate and Lutterworth client sitesManage the driver/worker pool across both sites Manage daily shift bookings and ensure sufficient worker coverage against client requirementsConfirm workers for scheduled shifts and communicate shift detailsManage changes to shift start times, requirements and worker allocationsMonitor daily attendance and identify any gaps in coverageManage the end-to-end recruitment process for both sitesSource and attract new workers to support growth and ongoing requirementsEnsure all workers are fully compliant before being allocated to workMonitor outstanding compliance requirements and take action to resolve any issuesManage worker availability and maintain an accurate, up-to-date worker poolMonitor changes in client volumes and proactively adjust worker requirements accordinglyPlan for and manage peak periods, including additional recruitment and worker requirementsRespond to and resolve day-to-day requests from the client's Transport OfficeMaintain regular communication with the client regarding staffing, operational requirements and any issuesManage and resolve worker-related issues arising during day-to-day operationsMonitor service levels and ensure all client requirements are metIdentify operational issues or potential risks and escalate where requiredMaintain accurate records of bookings, worker allocations, compliance and operational activityWork closely with internal Recruitment, Compliance, Payroll and Operations teams to ensure the sites run effectivelyPlease note that whilst this role is mostly managing HGV drivers, there may be some requirement to deal with warehousing flex-employees also. This list is non-exhaustive and we require someone who is able to adapt within the role.If you think you have what it takes to join this expanding team, and you would like to chat to someone further about the role, the company and your prospects with the business, please click to apply today. Our hiring manager will review your CV, and give you a call for an informal chat before hopefully, progressing you through to the next stage for a formal interview.....Read more...
MinsterFB is seeking Content Marketing Executive who is a native speaker of German. In this role, you will help create, maintain, and optimise product listings on Amazon. You will develop and refine listings to improve visibility and conversion across the UK and international marketplaces. You will gather and organise product information for new launches, manage listings through the Amazon process, and continuously enhance their look, feel, and performance for customers
Key Responsibilities
Your responsibilities will include:
Create, review, and optimise content for German-speaking audiences, ensuring accuracy and relevance
Creating new product lines and enhancing the digital shelf through text and image optimisationIdentifying and resolving product setup issuesTroubleshooting when products are not available for saleConducting A/B tests to improve listing performanceSupporting wider business needs as required
Desired Skills
We are looking for someone who is:
Fluent in German, with excellent written and verbal communication skills.Curious and proactive, willing to ask questions to understand challenges and solve problemsAction‑oriented, with the ability to get things done using the knowledge and tools providedClear and direct in communicationAble to work independently and manage their own workloadConfident using PowerPoint, Word, and especially ExcelStrong in both written and verbal communicationNumerate and analytically capable
Desired Qualification:
Ideally educated to degree level with evidence of strong mathematical ability and an interest in online/IT fieldsNon‑graduates will also be considered if you can demonstrate success in a similar environment
Location:
This is an office‑based role in our Southwell location for a minimum of two days per week. Hybrid working is supported through Zoom and Microsoft Teams, but face‑to‑face interaction is an important part of our culture.
For the first four weeks, you will be required in the office every day to meet the team and familiarise yourself with the business.
You may work from anywhere in the world for up to four consecutive weeks per year.
Salary & Other Benefits:
£27,227 per annum33 days annual holiday (including public holidays)3pm finish every FridayThree‑month unpaid sabbatical available after three years of continuous serviceWorking hours: Monday–Thursday 9am–5:30pm, Friday 9am–3pm
Job Details:
Work hours are, Monday to Thursday 9am until 5.30pm, Friday 9am until 3pmThis job unapologetically online / on screen. However with the flexibility that fantastic global internet coverage provides you will be able to work remotely anywhere in the world for up to 4 consecutive weeks a yearIn addition employees are entitled to a 3mth unpaid sabbatical after 4 years of continuous employment
About MinsterFB
MinsterFB works with iconic brands—including Grenade, Bisto, Yorkshire Tea, McVitie’s and Cadbury—to grow their Amazon business. We provide account management, sales strategy, catalogue management, issue resolution, and training. We leverage the full suite of Amazon Seller and Vendor growth tools to deliver results.
As a Certified B Corporation, we are part of a global community committed to high standards of social and environmental performance.
How to Apply
If this role interests you, please attach your CV via the link provided.
To ensure your application is reviewed, include the phrase “I am able to work 2 days a week in Southwell”—preferably in the subject line.
MinsterFB values diversity and is committed to an inclusive recruitment process. We welcome applicants from underrepresented groups and encourage you to bring your whole self to work. If you require accommodations during the recruitment process, please let us know.....Read more...
Project ManagerDesign House InteriorsLocation: Wetherby - office basedContract: Full-time, permanentRole overviewDesign House Interiors is looking for an experienced kitchen industry professional to oversee the ordering, logistics and installation of kitchen projects from final design through to completion.This is a key operational role requiring strong technical kitchen knowledge, excellent organisation and the ability to manage multiple projects simultaneously.You will take ownership of projects once they move through the sales and design process, ensuring kitchens are accurately ordered, delivered and installed to the high standards expected by Design House Interiors.Key Responsibilities
Oversee the production, ordering and installation process across multiple kitchen projects.Review kitchen plans, specifications and orders to ensure accuracy before placing orders with suppliers.Order kitchens, appliances, worktops and associated products, checking supplier confirmations against specifications.Monitor supplier lead times, deliveries and stock availability, resolving any issues that could affect installation schedules.Manage the Project Assistant and Warehouse team, allocating work and ensuring deadlines are met.Coordinate kitchen installation schedules and manage installation teams.Ensure installers receive accurate drawings, specifications and project information before work begins.Oversee installation quality, remedial works and snagging through to completion.Maintain effective communication with designers, customers, suppliers and installation teams.
Pre-Installation SurveysAn important part of this role will involve carrying out detailed pre-installation surveys at customers' properties to identify and resolve potential issues before installation.Responsibilities will include:
Checking site dimensions and conditions against kitchen designs and plans.Assessing plumbing, electrical, gas, extraction and other relevant service requirements.Identifying access, flooring, wall and construction considerations that could affect installation.Highlighting discrepancies or potential fitting issues before products are ordered or delivered.Liaising with designers to amend plans or specifications where necessary.Preparing accurate survey notes and installation instructions for fitting teams.
Team & Installation Management
Manage the Project Assistant, Warehouse team and kitchen installers.Allocate work, set priorities and monitor performance.Oversee installation schedules across multiple projects.
Resolve technical and logistical issues quickly and professionally.Ensure installations are completed to the company's quality standards.
Experience & Skills RequiredWe are looking for someone with significant experience within the kitchen industry. Strong technical kitchen knowledge is essential, and general project management experience alone will not be sufficient.The ideal candidate will have:
Proven experience within kitchen project management, installation management or a similar technical kitchen role.Excellent knowledge of kitchen cabinetry, appliances, worktops and installation processes.Strong understanding of kitchen plans, technical drawings and specifications.Experience reviewing kitchen orders and checking supplier confirmations.Experience coordinating kitchen installations and managing installers or subcontractors.Experience carrying out pre-installation surveys or detailed site measurements.Excellent organisational skills with the ability to manage multiple projects and deadlines.Strong problem-solving skills and attention to detail.Confidence managing staff, suppliers, subcontractors and customer expectations.Good IT skills and a full UK driving licence.
Software ExperiencePrevious experience using EQ Software and Winner/Winner Flex would be a strong advantage.Who This Role Could SuitYou may currently be working as a Kitchen Project Manager, Installation Manager, Contracts Manager, Kitchen Production Manager or Operations Manager within the kitchen industry.We would also welcome applications from experienced Senior Kitchen Designers who have strong technical knowledge and hands-on experience in ordering, surveying and installation management.What We Offer
A senior position within an established and growing kitchen business.A varied role combining technical, operational and people management responsibilities.The opportunity to help develop and improve existing systems and processes.The chance to play a key role in the continued growth and development of Design House Interiors.A long-term career opportunity for the right candidate.
Interested in Joining Design House Interiors?If you have strong kitchen industry experience and are confident managing projects from final design through to installation, we would love to hear from you.Please apply with your CV, outlining your relevant kitchen industry experience. INDHSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
OFFICE MANAGER – RECRUITMENT
CENTRAL MANCHESTER | ANCOATS
£30,000 to £35,000 Basic + Benefits + Incentives
THE OPPORTUNITY:
We're looking for a proactive, highly organised and tech-savvy Office Manager with recruitment agency experience to join Get Recruited. This is a varied, hands-on role combining business support, marketing coordination and office operations. Working closely with our CEO and Managing Director, you'll support the team, improve processes and keep the business running smoothly.You'll join a growing business with a supportive team culture, exciting incentives including European holidays, and the opportunity to make a real impact. This is an ideal role for someone who enjoys variety, takes ownership and thrives in a fast-paced recruitment environment.
THE OFFICE MANAGER ROLE:
Reporting to the Directors, provide hands-on business support across sales, marketing, administration and general operations, ensuring the smooth day-to-day running of the business.
Manage shared business mailboxes, answer incoming calls, respond to enquiries and direct communications to the appropriate team members.
Support the end-to-end delivery of 25+ monthly B2B email, LinkedIn and automated marketing campaigns, including copywriting, data preparation, scheduling, lead distribution and performance reporting.
Manage website and social media updates, create blogs and support ongoing website optimisation.
Prepare and send a low volume of targeted B2B letters on behalf of the recruitment team
Manage large business data sets, including sourcing, verification, cleansing, segmentation and managing data protection compliance.
Coordinate with external marketing freelances as and when required on Design & SEO
Handle (from early 2027) a low volume of temporary worker administration, including onboarding paperwork, compliance documentation, timesheets, payroll information and chasing outstanding approvals.
Ad-hoc support with raising customer invoices, process purchase invoices, directors' expenses and credit cards.
Proactively identify and respond to day-to-day operational issues, taking independent ownership from start to finish, remaining calm and focused under pressure, and liaising with internal teams and external suppliers to ensure effective resolution.
Provide administrative and operational support to the Directors, including preparing reports, supporting with new starter preparation, managing supplier renewals, team incentive bookings and assisting with ad hoc business projects.
Support with system support issues, CRM updates, upgrades, migrations and implementations, identifying opportunities to streamline processes and improve efficiency through AI and automation.
Responsible for ordering supplies, liaising with suppliers and ensuring the office remains clean and well maintained.
THE PERSON:
Essential: Previous recruitment agency experience, ideally within Office Management, Business Support, Operations or a similar role.
Highly organised, proactive and adaptable, with the ability to manage competing priorities and work independently.
Strong IT skills, particularly Excel, CRM / ATS systems, data management and reporting.
Experience in email marketing, campaign coordination or marketing automation would be highly advantageous.
Excellent communication and copywriting skills, with strong attention to detail and a professional telephone manner.
A confident, resourceful problem-solver who remains calm under pressure and takes ownership of issues through to resolution.
Commercially minded, tech-savvy and solutions-focused, with an interest in improving processes through AI and automation.
TO APPLY:
If you have previous recruitment agency experience and are looking for a varied, hands-on Office Manager or Business Support role with real responsibility, please apply via the advert for immediate consideration.
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
MinsterFB are looking for a Digital Advertising Executive. To support their strong growth (3x increase in revenue and employees over the past 3 years) they are seeking a numerate, hard-working, online savvy individual to help drive growth for their clients on the Amazon platform. You will design and execute digital campaigns within a supportive learning environment. This role is a hands-on opportunity to develop digital marketing skills building, optimising and managing Amazon online advertising.Amazon Advertising: is a sophisticated demand generation system within the world’s largest online retailer.Key Roles & Responsibilities:You will be:
Specifying and executing online advertising campaigns on behalf of their clients through the Amazon Advertising platform in the UK, Europe and the rest of the worldReporting on performance of search terms, ads and campaignsOptimising campaigns with the support of digital optimisation platformsResearching their client’s products, competitors and markets
Key Skills:
Strong numeracyAbility to work independently and to prioritise workloadConfident use of PowerPoint, and ExcelGood written and verbal communication skills
Desired Qualifications:
Degree level qualification in a field that suggests an affinity with IT, Maths, Data Management or Digital MarketingIf you are not a graduate you will be considered if you have a history of delivery in a similar environment Previous advertising experience is not required as full training is given
Key Personal Qualities:MinsterFB are looking for somebody who is:
Analytical - able to pick out and focus on the important measuresEnthusiastic about all things marketing and digitalHappy working carefully through complex and detailed tasksWilling to learn with a ‘can do’ attitudeWorks well as part of a teamSelf-motivatedAdaptable
Location:
The Job is office based in our Southwell office a minimum of two days a week, when working from home you will be staying in regular contact through Zoom and MS Teams.We have a tight supportive culture that is strengthened through face to face interactions if you are unable to work two days a week from Southwell please don’t applyFor the first 4 weeks of your employment you will be required in the office everyday while you get to know the company and meet all of your colleagues.
Salary & Other Benefits:
£26,227 p.a.Annual holiday entitlement is 33 days (inclusive of bank/public holidays) in the complete holiday year3pm finish on a Friday
Job Details:
Work hours are, Monday to Thursday 9am until 5.30pm, Friday 9am until 3pmThis job unapologetically online / on screen. However with the flexibility that fantastic global internet coverage provides you will be able to work remotely anywhere in the world for up to 4 consecutive weeks a yearIn addition employees are entitled to a 3mth unpaid sabbatical after 4 years of continuous employment
About MinsterFBMinsterFB works with some of the UK’s favourite brands such as Grenade, Yorkshire Tea, McVitie’s and Bisto to build their business on Amazon. They provide full account management, sales strategy, catalogue management, issue resolution and training. Key to their success is their deployment of all of the growth tools available to Amazon Sellers and Vendors.MinsterFB is a Certified B Corporation. As such we’re part of a global community of businesses that meet high standards of social and environmental impact How to ApplyIf this role is of interest please attach your CV to the link provided. We receive many CVs so to ensure yours is read please include the words “I am able to work 2 days a week in Southwell” in your application preferably in the subject line.MinsterFB values a diverse workforce. Women, people of colour, people with disabilities, and members of the LGBTQ community are encouraged to apply. They believe an equitable and inclusive work environment and a diverse empowered team is key to achieving their mission. They’re looking for candidates who can expand their business culture, are curious, plain-dealing, action orientated, bring their whole selves to work and meet the requirements of the role. All else is secondary. They strive to provide all candidates with an equitable and accessible recruitment process. If they can offer accommodations for you in the recruitment process or you have feedback on how to make their recruitment more accessible, please let them know. ....Read more...
JOB DESCRIPTION
Job Title: Customer Service Manager
Location: Vernon Hills
Reports To: Director, Customer Service & Product Support
Direct Reports: Yes
Position Summary:
We are seeking an experienced, analytical Customer Service Manager to lead our B2B Customer Service, Returns, and Order Entry operations. This leader will be accountable for service performance, timely and accurate order processing, issue resolution, workforce effectiveness, employee engagement, and the continued development of the team. The ideal candidate brings progressive leadership experience in a complex service or order-management environment, hands-on SAP knowledge, and the ability to translate data into practical actions that improve the customer experience and operational results.
Key Responsibilities:
Lead team performance: Direct the day-to-day work of the Customer Service, Returns, and Order Entry teams, set clear priorities, and ensure department goals and service expectations are met.
Manage B2B service operations: Oversee inbound customer contacts, order-related inquiries, issue resolution, and escalations while maintaining a professional and customer-focused approach.
Ensure accurate, timely order processing: Monitor workflow and remove barriers to the on-time and accurate processing of customer orders, returns, and related transactions.
Use data to drive decisions: Develop, monitor, and communicate operational metrics and trends. Analyze call, order, backlog, quality, and service data to identify root causes, risks, and improvement opportunities.
Coach and develop employees: Provide regular feedback, coaching, and development. Complete performance evaluations and hold employees accountable for expectations and results.
Manage workforce needs: Oversee scheduling, workload coverage, timekeeping, and attendance compliance to support customer demand and business priorities.
Hire and onboard talent: Participate in recruiting and selection, lead effective onboarding, and ensure new employees are trained on systems, processes, and service standards.
Maintain training and procedures: Create, update, and reinforce training materials, standard work, policies, and procedures to improve consistency and knowledge retention.
Partner cross-functionally: Work closely with Supply Chain, Distribution, Product Management, Sales, IT, and other business partners to resolve issues, communicate customer needs, and implement process improvements.
Lead continuous improvement: Identify opportunities to simplify work, improve service levels, strengthen controls, and increase efficiency through process, system, and reporting improvements.
Strengthen employee engagement: Maintain regular communication, recognize contributions, address concerns, and support employee growth and retention.
Build alignment across teams: Create consistency across Customer Service, Order Entry, and Returns through clear expectations, strong communication, and shared ownership of customer and operational outcomes.
Lead change and technology adoption: Guide employees through system, process, and organizational changes while reinforcing communication, training, adoption, and accountability.
Required Qualifications:
Bachelor's degree or equivalent combination of education and relevant experience.
Minimum of five years of people-management experience in a B2B customer service call center or similarly complex customer service operation.
Previous SAP experience, including working with customer orders and related service transactions.
Strong analytical skills with demonstrated experience using data, KPIs, and operational reporting to identify trends and guide decisions.
Proven ability to lead, coach, and develop employees while driving accountability and measurable results.
Experience managing customer escalations, conflict resolution, and cross-functional problem solving.
Excellent written and verbal communication skills, with the ability to communicate clearly with employees, customers, and business partners.
Strong business acumen, attention to detail, organization, and the ability to manage multiple priorities in a fast-paced environment.
Proficiency with Microsoft Office, particularly Excel, and experience with call center or customer contact technology.
Experience leading employees through process, system, or organizational change.
Preferred Qualifications:
Experience leading teams responsible for customer service, order entry, and/or returns.
Experience building dashboards, scorecards, or recurring operational reporting.
Background in a manufacturing, distribution, or consumer products environment.
Experience leading process improvement, system implementation, or automation initiatives.
SAP S/4HANA experience.
Leadership Profile:
Balances customer focus with operational discipline and sound business judgment.
Uses facts and data to understand problems, set priorities, and follow through on results.
Builds ownership within the team rather than solving every issue for employees.
Creates strong partnerships across functions and communicates risks early.
Remains calm, professional, and decisive when managing urgent or complex issues.
Leads with consistency, approachability, and a genuine commitment to employee development.Salary Target Range: $86,000 - $102,000, bonus eligible
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave. We also offer a 401(k) plan after three months of employment. Associates are vested in the RPM Pension plan after completing five years of service. Rust-Oleum offers 9 paid holidays and one floating holiday per year. You are also eligible to earn three weeks of vacation on an annualized basis.
Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online!....Read more...