General administrative duties
Filing
Using Microsoft Office Suite to produce documents and reports
Diary Management and Logistics of Engineers
Ordering of and sourcing parts for jobs
Call handling (internally and externally)
Dealing with written communications from customers
Offering updates of appointments to customers and managing these processes
Training:Business Administrator Level 3 Apprenticeship Standard:
Training will take place at the employers offices in Crook
You will receive visits in the workplace from your Business Admin assessor on a regular basis
Training Outcome:
Potential full-time employment within the organisation
Employer Description:C&A Construction & Maintenance is a trusted property maintenance company with over 40 years of experience delivering high-quality construction, refurbishment, and repair services across the North East.Working Hours :Monday - Friday, 9.00am - 5.00pm (1 hour for lunch).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Confidence on the phone....Read more...
The apprenticeship is split into 2 modules, factory work and site work:
Factory module - You will learn fabrication and use of a variety of tools and disciplines to produce a variety of door systems
Site module - You will learn from a senior engineer the site aspects of the role, installation, repair and servicing
Training:
Engineering Fitter Level 3 Apprenticeship Standard
1 day will be spent at our Luckyn Lane Campus in Basildon
Training Outcome:
Possible full time employment dependant on availability and successful completion of the apprenticeship
Employer Description:Established in 1979 Guardian Industrial Doors are a family run business based in Leigh on sea in Essex. From this base we serve the whole country and are involved in the
supply manufacture, installation, repair and maintenance of industrial and commercial doors systemsWorking Hours :Monday to Friday,
Start time various depending on work booked, but 8.00am to 4.30pm in Factory.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
As an Apprentice Nursery Practitioner, you will be responsible for:
Supporting a rich and engaging EYFS curriculum across the Nursery in partnership with the Reception team.
Encouraging curiosity and independence in children through high-quality learning experiences.
Building positive relationships with children, staff, and families to create a nurturing environment.
Contributing to the continuous improvement of practice and provision in our Nursery setting.
Training Outcome:
Following the successful completion of the apprenticeship, there may be the opportunity for further learning and the opportunity for a permanent contract of employment.
Employer Description:Northgate Primary School is a Primary School based in Bridgwater. It is part of Futura Learning Partnership, a family of schools across the West of England. The school offers a Primary School setting for those aged 4 – 11 as well as a Nursery for those aged 2 – 4.Working Hours :Monday to Friday, times to be negotiated. All year round.Skills: Communication skills,Organisation skills,Customer care skills,Problem solving skills,Number skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Answering the phone
Communicating with customers
Taking messages and forwarding on calls to the relevant colleagues
Book/rebook appointments and manage the engineer and owners diaries
Confirm appointments and provide relevant information to customers
Track all new enquiries and ensure quick follow up
Design new solar proposals using 3D Software (training provided)
Order from suppliers for upcoming jobs
Sorting incoming posts
Scanning and filing, and photocopying
Responsible for a range of document templates from contracts, connection applications, owner user manuals, quotes and invoicing and certification
Managing engineers in the field, ensuring required evidence of high quality installations are forwarded on before leaving the job
Training Outcome:Lead to a permenant position.Employer Description:We deliver both domestic and commercial projects for our customers. Solar PV installs, battery storage and solar maintenance. Full MCS certification for a quality, trusted installation.
https://ecoenergyinstall.co.uk/Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Administrative skills,Team working....Read more...
Carrying out thorough financial negotiations
Form close working relationships with internal and external stakeholders
Undertake site visits to understand the full scope of the works
Work with the project delivery team to formulate a realistic budget for schemes to maximise revenue, profit and reputation
Agree and submit monthly interim valuations and final accounts to ensure timely processing of client invoicing and payment applications
Identify, prepare, submit and agree early warning notices and compensation events as required under NEC contract to ensure that any changes to original quotations are factored in
Training:
Construction Quantity Surveyor (degree) Level 6
Both through the course and on the job training
Training Outcome:Quantity Surveyor. Employer Description:We specialise in sustainable water asset management solutions, delivering exceptional value outcomes in potable water, wastewater and the environment.Working Hours :Monday to Friday, 8.30am to 4.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Team working....Read more...
Looking after our customer base and keeping them informed with the progress of their vehicle
Being a point of contact for customers wanting to book in for diagnostic, servicing, MOT’s or repairs
Assisting in dealing with phone, email, messenger and walk in enquiries
Ensuring information is passed over from the customer to the technicians to allow correct diagnosis of their vehicle
Helping customers with their enquiries and queries in a prompt and correct manner
Training:
Customer Service Practitioner Level 2 Apprenticeship Standard
20% Off The Job Training
https://www.instituteforapprenticeships.org/apprenticeships/st0072-v1-1Training Outcome:
Could lead to a full time position with the employer
Employer Description:Specialists in Electric & Hybrid. Our team has a combined 20 years combined experience in all types of cars and vans, including all the latest models.Working Hours :Monday to Friday, working hours between 09:00 - 18:00.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills....Read more...
You will shadow the experienced team members, until you are deemed competent to carryout certain tasks.
During this time working alongside other technicians you will be given the opportunity to get involved with both electrical and mechanical tasks.
This could involve working on electrical control gear, programmable logic controllers, single phase circuits, etc.
As it is a multi-skilled roll, you will learn the mechanical side of maintaining conveyors, elevators, grinders and much more. This will involve changing bearings/gearboxes, fitting new equipment.
The other skill that will need to mastered is fabrication, making unique parts required to repair equipment or new fits.Training Outcome:On completion of the apprenticeship, you will be offered a position within the business as a Mill Technician.Employer Description:Lloyd’s Animal feeds is the largest family-owned feed producer in the country.
Established in 1964, Oswestry mill is the largest multi species mill in the country.Working Hours :Working hours - Monday to Friday (40 hours including College). Times to be confirmed.Skills: Communication skills,Attention to detail,Problem solving skills,Team working,Physical fitness....Read more...
Provide administration support in our adoption centre
Support the recruitment of adopters, updating and maintaining records, answering queries (by telephone or email)
Supporting events held at ATV such as stay and play group plus much more
Training:
Business Administrator Level 3
Training delivered by Stockton Learning & Skills
One day a week
Training Outcome:There is also the potential for you to secure long term employment with the Council upon completion of your qualification, and the ability to also apply for internal vacancies restricted to employees throughout your apprenticeship. Employer Description:Stockton-on-Tees Borough Council prides itself on being a great place to work where staff are trusted, valued and supported to make a positive contribution at work. We truly value our Apprentices and recognise that they enable us to identify new talent and build new skills in our workforce.Working Hours :Monday to Friday, working hours TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Initiative....Read more...
Support a variety of services undertaking a wide range of administrative tasks
Managing diaries and booking travel to handling emails
Updating records, taking minutes of key meetings, and even supporting marketing activities plus many more - no two days will be the same!
Training:
Business Administrator Level 3
Day release - one day a week
Training Outcome:There is also the potential for you to secure long term employment with the council upon completion of your qualification, and the ability to also apply for internal vacancies restricted to employees throughout your apprenticeship. Employer Description:Stockton-on-Tees Borough Council prides itself on being a great place to work where staff are trusted, valued and supported to make a positive contribution at work. We truly value our Apprentices and recognise that they enable us to identify new talent and build new skills in our workforce.Working Hours :Monday to Friday, working hours TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Analytical skills,Team working,Initiative....Read more...
Carrying out thorough financial negotiations
Form close working relationships with internal and external stakeholders
Undertake site visits to understand the full scope of the works
Work with the project delivery team to formulate a realistic budget for schemes to maximise revenue, profit and reputation
Agree and submit monthly interim valuations and final accounts to ensure timely processing of client invoicing and payment applications
Identify, prepare, submit and agree early warning notices and compensation events as required under NEC contract to ensure that any changes to original quotations are factored in
Training:
Construction quantity surveying technician Level 4 (Higher national certificate) Apprenticeship Standard
Both through the course and on the job training
Training Outcome:
Quantity Surveyor
Employer Description:We specialise in sustainable water asset management solutions, delivering exceptional value outcomes in potable water, wastewater and the environment.Working Hours :Monday - Friday, 8.30am - 4.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Team working....Read more...
Liaising with clients, suppliers, processors, hauliers, shipping lines and freight forwarders, warehouses, clearing agents etc.
Entering data on the system and producing relevant shipping documents (invoices, shipping instructions, shipping advices)
Updating companies' in-house databases and spreadsheetsVerification of shipping documentation
Handling and checking all original documents for customs clearance
Tracking of the cargo and keeping all parties informed
Training Outcome:Progression to a qualified logistics / shipping coordinator.Employer Description:We are professional, agile and driven company and our goal is to be the most dynamic, advanced and transparent field to fork solution in the almond industry globally. Minerva Global was recently recognised by the London Stock Exchange as one of 1000 companies to Inspire Britain. Minerva Global is the International Joint Venture Partner of one of the largest privately-owned grower and processor of Californian Almonds in the world.Working Hours :Monday to Friday between 9.15am - 5.45pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
Undertake recovery and enforcement action to maximise the collection of monies owed to the council
Contacting customers, making suitable payment arrangements, implementing deductions from benefits/earnings
Work with offices across the council to aid income collection
Training:
Senior Credit Controller and Debt Collection Specialist Level 3
Training will be delivered via Teams or Zoom
Training Outcome:There is the potential for you to secure long term employment with the council upon completion of your qualification, and the ability to also apply for internal vacancies restricted to employees throughout your apprenticeship.Employer Description:Stockton-on-Tees Borough Council prides itself on being a great place to work where staff are trusted, valued and supported to make a positive contribution at work. We truly value our Apprentices and recognise that they enable us to identify new talent and build new skills in our workforce.Working Hours :Monday to Friday, working hours TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative....Read more...
Pharmacy Assistant Apprenticeship - Horfield
Gain experience in retail
Learn about over-the-counter medicines
Assist in dispensing prescription medicines
Order pharmaceutical stock
Advise customers on over-the-counter medication
Assist with minor ailments
£7.55ph
We are looking for somebody within 35 minutes of the pharmacy. Please make it clear on your CV if you are able to drive
Training:Pharmacy Services Assistant Level 2 (GCSE) and Functional Skills if required.Training Outcome:Further progression may well be available in other areas within our sector, upon successful completion of the apprenticeship.Employer Description:Our reputation is built on our commitment to prompt professional, personal service and attention to detail, which is reflected in the services we offer and the time we take to get to know our clientele and how to best service their needs.Working Hours :Monday - Friday, 9.00am - 6.00pm.Skills: Communication skills,Non judgemental,Organisation skills,Patience,Team working....Read more...
Copying
Scanning either small format to A3 or large format to A0
Helping to print a banner
Finishing a banner
Printing and finisghing flyers
Making training manuals
Training:Full training will be given on the job with one day a week of supported self study time at Weymouth & Kingston Maurward College (Weymouth Campus).Training Outcome:Following completion of the apprenticeship the right candidate may be offered a position as a permanent member of staff.Employer Description:We are a small 3 person business run as a limited company, part of the Minuteman Press Franchise which is the largest print franchise in the world.
We are very much in growth mode having only converted from a small local printer in Sept 2023.Working Hours :Monday to Thursday, 9.00am to 5.00pm.
Friday, 9.00am to 4.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Provide general administrative support, including filing, photocopying, scanning, and data entry.
Answer and direct phone calls and manage email correspondence professionally.
Support the preparation of documents, letters, and basic reports.
Keep accurate records and update company databases.
Assist team members with ad-hoc administrative tasks as required.
Follow company policies and maintain confidentiality at all times.
Complete all training and assignments as part of the apprenticeship within agreed timescales.
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Permanent position.Employer Description:At D'Marie we specialise in creating stunning high-performing websites tailored to your unique needs.Working Hours :Monday to Friday. Between 9.00am to 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Act as the first point of contact for incoming telephone calls, emails, and visitors
Support client onboarding and compliance documentation
Assist with preparation of client packs and reports
Maintain accurate digital records and databases
Schedule appointments and manage calendars
Provide admin support to accounts and payroll teams
Ensure compliance with GDPR and internal procedures
Liaise with HMRC and Companies House when required
Other Ad Hoc duties as and when required by the team
Training Outcome:Upon successful completion of the apprenticeship, there may be an opportunity to transition into a permanent role such as Client Services Administrator, Junior Bookkeeper, or Trainee Accounts Assistant.Employer Description:Cutts & Co is a modern and approachable accountancy practice based in Cheadle Hulme, serving a diverse range of clients including freelancers, limited companies, landlords, and small businesses. We are passionate about providing proactive, jargon-free advice and using the latest technology to simplify our clients' finances.Working Hours :09.00 - 17.00, Monday - Friday.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Analytical skills,Logical,Time Management....Read more...
Warehousing Duties including goods in /out Administration process
Manufacturing of chemical and pain shop consumable products
Use of equipment and machinery
Goods in & out/ Dispatch process
Maintain safe and clean working conditions
Completing tests and evaluations
Training:
Supply Chain Operative Level 2 qualification
Functional Skills in Maths & English (if required)
Inhouse Training - No day release
Mentor allocated for training
Assessments
Functional Skills (If Required)
OTJT
EPA
Training Outcome:
Can progress within the company - Warehousing Supervisor Level 3
Employer Description:Orapi Applied Ltd is a world-leading UK manufacturer of specialist chemicals and paint shop consumables based in SmethwickWorking Hours :Monday - Thursday, 7.45am-4.30pm and Friday, 7.45am - 1.30pm. 1/2 hour lunch & 15 mins morning break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Physical fitness....Read more...
Key tasks:
Answer the telephone and deal wih with patient enquiries in a positive, efficient and friendly manner
Receive and deal with patients and visitor in a pleasant and prompt manner
Notify dentists / hygienists of patient's arrivals
Keep patients informed of any delays
Collect and record patient payments and persue any debts in accordance with the practice payments policy
Training:
Customer Service Practitioner Level 2 Apprenticeship Standard
Training Outcome:
Potential for a permanent at the practice upon ocmpleting the apprenticeship
Employer Description:Dr Cottam is a Specialist Orthodontist with over 30 years experience who is a Platinum Elite Invisalign provider, who is known to take on and complete complex casesWorking Hours :Monday - Thursday, 8.45am - 5.30pm and Friday, 9.00am - 1.00pm. Flexibility with hours needed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Provide firstline support for SAP Business One queries and issues
Assist in maintaining and improving our SAP B1 system across the Group
Collaborate with BI Analysts to update reports and improve data processes
Monitor data accuracy and integrity, and perform regular housekeeping
Support larger SAP related projects and manage support tickets via Freshdesk
Help document BI processes and load/monitor data in SAP B1
Training:
Data Technician Level 3 Apprenticership Standard
The training will take place online via the PETA website
Every 4-6 weeks the apprentice will have a meeting with a PETA teacher
The modules will be spread out across the 18 months
Training Outcome:
After the apprenticeship, there is the possibility of a permanent positon as a BI Admin, then BI Analyst
Employer Description:The West Group Limited - Design, Production and Supply of miniature fluid parts.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Communication skills,IT skills,Presentation skills,Administrative skills,Analytical skills....Read more...
Inputting customer orders
Answering inbound calls
CRM/Diary management
Training:This apprenticeship is work-based, so all training will take place on-site at Simson Aggregate Solutions. You will have 6 hours per week set aside to complete any college work and any other off-the-job training.Training Outcome:Progression to a sales position, sales coordinator, site liaison, sales representative.Employer Description:SIMSON ARE A FAST PACED, HIGH GROWTH COMPANY. SINCE ITS INCEPTION IN 2022,
SIMSON HAS GROWN TO A TEAM OF 20 PEOPLE, WITH TURNOVER CIRCA £30M FOR
THE CURRENT YEAR. WE OFFER DIRECT PROGRESSION ROUTES, AND ALWAYS LOOK
TO GROW OUR TEAM AND PROMOTE INTERALLY. FULL TRAINING IS GIVEN,
ALONGSIDE THE APPRENTICESHIP. WE SPECIALISE IN THE SELLING OF AGGREGATES,
AND SUPPLY THROUGHOUT THE UK.Working Hours :Monday to Friday 8 am - 5 pm. One hour unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Non judgemental,Patience....Read more...
Assisting in preparing and processing payroll
Maintaining employee data and handling sensitive information
Supporting the Payroll Department with new starters, leavers, and payroll changes
Responding to employee queries
Learning how payroll integrates with HR, finance, pensions, and compliance
Working closely with team members who want to see you succeed
Training:
Payroll Administrator Level 3 Apprenticeship Standard
Training Outcome:
Completion of the Payroll Administrator Apprenticeship may provide progression opportunities to more senior positions such as Team Leader, Supervisor or Manager within Payroll, or to move to related roles in departments such as HR, Finance or Pensions
Employer Description:Trant Engineering Ltd has a long history of engineering and construction excellence, delivering high quality EPC engineering and construction services throughout the UK and overseas. We successfully design & deliver complex engineering projects in sectors such as Process & Water, Energy, Defence and Nuclear.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: IT skills,Attention to detail,Organisation skills,Number skills,Team working,A desire to learn....Read more...
Greet and welcome clients as soon as they arrive in the office and deal with their enquiries.
Direct visitors to the appropriate person within the office.
Switchboard duties, i.e. answering telephones, taking messages and forwarding relevant calls and making appointments when required.
Updating office calendar and inputting important details relating to court hearings.
Photocopying/scanning as required.
Dealing with incoming and outgoing mail.
Preparing court files for relevant hearings.
Daily filing for all fee earners.
Ensure the confidentiality of all the firm’s and clients’ documentation and information.
Any other duties which from time to time are required by the firm.
Training Outcome:Progression for the right candidate.Employer Description:We are a small niche criminal defence solicitors with an office based in Byker, Newcastle upon Tyne. We deal only with criminal defence and primarily funded by legal aidWorking Hours :9 am-5 pm Monday - Friday.Skills: Communication skills,IT skills,Organisation skills,Logical,Patience....Read more...
Executive Assistant & Front of House
Job descriptionI Holland Limited is the most well-known producer of tablet punches and dies in the world. We have been in business for 75 years and are a true British industrial success. Thousands of customers in over 100 countries rely on us to supply precise tooling solutions based on our decades of experience, research, and engineering know-how.
Job purposeBe the first point of contact for visitors to I Holland, support the customer service administration team and provide a supportive function to the Executive Leadership Team.
Principal duties & responsibilities
Front of House
• Greeting and checking-in site visitors at reception in a professional and welcoming manner, whilst taking pride in a polished, personal presentation of appearance and follow implemented processes for booking in and maintenance of visitor logs. Coordinate refreshments as and when necessary.• Answer inbound telephone calls and redirect as appropriate.• Manage the reception area ensuring it is tidy, presentable and stocked with necessary materials.• Ensure meeting rooms are kept tidy and presentable, ready for next use and materials/refreshments are sufficiently stocked.• Manage booking out / in of company pool car to implemented process.• Management and use tannoy system to clearly and articulately send daily announcements and messages as and when required.• Manage incoming post and distribute accordingly.• Manage outgoing post, ensuring it is prepared and ready for daily collection.
Customer Service Support
• Support CSA team leaders with administrative tasks as and when required and where sufficient training has been provided.• Booking in of samples if addressed CSA is not in the building.• Daily scanning of documents raised by dispatch and process accordingly.• Monitor and report on lead generation activities, analysing key data points to refine strategies for continuous improvement• Work closely with sales team to ensure smooth lead handovers and accurate tracking of the sales funnel.• Maintenance and upkeep of account data in Navision and CRM systems when required.• Assistance as required to Accounts Department, Despatch Administration and Human Resources.
Executive Assistant
• Support with coordination of internal and external meetings, including logistics planning, scheduling, hotel booking, dinner reservations, etc.• Support in arranging business travel; liaising with travel agency, companions and others – preparing detailing schedules in a timely manner.• Handle sensitive and confidential information with discretion and professionalism.• Prepare, edit and format presentation and documentation as and when required to high standards following company branding.• Manage and prioritise incoming communications and requests and ensure timely response and follow-up.• Support with uploads to the Limble maintenance system
Key performance indicators in line with core values
• Customer focus: High responsiveness to requests. Sense of ownership.• Speed of response: Timely completion of all plans, tasks & assignments, both individual & team related.• Pride in what we do: Work consistently exceeds expectations. Interacts with other departments to improve the quality of deliverables. Adheres to schedules to deliver a high-quality product.• Continuous improvement: Promotion by taking the initiative to identify issues and providing solutions with the goal of reducing cost and improving performance. Generates and implements multiple beneficial new ideas.• Honesty & integrity: Communications with stakeholders are proactive, professional, and always conducted in a positive way. Extremely trustworthy and dependable.• Positive attitude: Enthusiastic and can-do stance. Demonstrates a positive impact on the business despite challenging conditions. Helps others to remain positive.• Compliance with all policies, procedures, and safety rules & regulations.
Preferred qualifications
The following skills and experiences are recommended for this job; however, they are not essential:
• Strong written and verbal communication skills.• Excellent organisational and time management skills. Ability to prioritise work to meet deadlines.• The ability to multitask, ensuring all details are captured and addressed• IT literate primarily with Microsoft Outlook, Word and online booking, etc. Excel & Microsoft Dynamics are a bonus.• Flexible with regard to work times.• Confident in talking to and engaging people face to face and virtually / via telephone.• Personable, with experience in a similar role & maintaining a welcoming environment.
Terms and Conditions of EmploymentPlease note that any offer of employment is contingent upon the following conditions: agreement to a Disclosure and Barring Service (DBS) check, References/Background & Right to Work Documentation checks. The Company may terminate employment without notice if any documentation is unsatisfactory.
Job Types: Full-time, Permanent
Pay: £12.72-£13.21 per hour
Expected hours: 39 per week8.30 am-5 pm Monday – Thursday8.30 am-4 pm Friday
Benefits:
• PRP – Profit-related pay• Company Pension• Cycle to work scheme• Employee discount• Free flu jabs• Free parking• On-site parking• Store discount
Schedule:
• 8-hour shift• Day shift• Monday to Friday• No weekends
Work Location: In person – Long Eaton, Nottingham
Click 'Apply' to forward your CV.....Read more...
Executive Assistant & Front of House
Job descriptionI Holland Limited is the most well-known producer of tablet punches and dies in the world. We have been in business for 75 years and are a true British industrial success. Thousands of customers in over 100 countries rely on us to supply precise tooling solutions based on our decades of experience, research, and engineering know-how.
Job purposeBe the first point of contact for visitors to I Holland, support the customer service administration team and provide a supportive function to the Executive Leadership Team.
Principal duties & responsibilities
Front of House
• Greeting and checking-in site visitors at reception in a professional and welcoming manner, whilst taking pride in a polished, personal presentation of appearance and follow implemented processes for booking in and maintenance of visitor logs. Coordinate refreshments as and when necessary.• Answer inbound telephone calls and redirect as appropriate.• Manage the reception area ensuring it is tidy, presentable and stocked with necessary materials.• Ensure meeting rooms are kept tidy and presentable, ready for next use and materials/refreshments are sufficiently stocked.• Manage booking out / in of company pool car to implemented process.• Management and use tannoy system to clearly and articulately send daily announcements and messages as and when required.• Manage incoming post and distribute accordingly.• Manage outgoing post, ensuring it is prepared and ready for daily collection.
Customer Service Support
• Support CSA team leaders with administrative tasks as and when required and where sufficient training has been provided.• Booking in of samples if addressed CSA is not in the building.• Daily scanning of documents raised by dispatch and process accordingly.• Monitor and report on lead generation activities, analysing key data points to refine strategies for continuous improvement• Work closely with sales team to ensure smooth lead handovers and accurate tracking of the sales funnel.• Maintenance and upkeep of account data in Navision and CRM systems when required.• Assistance as required to Accounts Department, Despatch Administration and Human Resources.
Executive Assistant
• Support with coordination of internal and external meetings, including logistics planning, scheduling, hotel booking, dinner reservations, etc.• Support in arranging business travel; liaising with travel agency, companions and others – preparing detailing schedules in a timely manner.• Handle sensitive and confidential information with discretion and professionalism.• Prepare, edit and format presentation and documentation as and when required to high standards following company branding.• Manage and prioritise incoming communications and requests and ensure timely response and follow-up.• Support with uploads to the Limble maintenance system
Key performance indicators in line with core values
• Customer focus: High responsiveness to requests. Sense of ownership.• Speed of response: Timely completion of all plans, tasks & assignments, both individual & team related.• Pride in what we do: Work consistently exceeds expectations. Interacts with other departments to improve the quality of deliverables. Adheres to schedules to deliver a high-quality product.• Continuous improvement: Promotion by taking the initiative to identify issues and providing solutions with the goal of reducing cost and improving performance. Generates and implements multiple beneficial new ideas.• Honesty & integrity: Communications with stakeholders are proactive, professional, and always conducted in a positive way. Extremely trustworthy and dependable.• Positive attitude: Enthusiastic and can-do stance. Demonstrates a positive impact on the business despite challenging conditions. Helps others to remain positive.• Compliance with all policies, procedures, and safety rules & regulations.
Preferred qualifications
The following skills and experiences are recommended for this job; however, they are not essential:
• Strong written and verbal communication skills.• Excellent organisational and time management skills. Ability to prioritise work to meet deadlines.• The ability to multitask, ensuring all details are captured and addressed• IT literate primarily with Microsoft Outlook, Word and online booking, etc. Excel & Microsoft Dynamics are a bonus.• Flexible with regard to work times.• Confident in talking to and engaging people face to face and virtually / via telephone.• Personable, with experience in a similar role & maintaining a welcoming environment.
Terms and Conditions of EmploymentPlease note that any offer of employment is contingent upon the following conditions: agreement to a Disclosure and Barring Service (DBS) check, References/Background & Right to Work Documentation checks. The Company may terminate employment without notice if any documentation is unsatisfactory.
Job Types: Full-time, Permanent
Pay: £12.72-£13.21 per hour
Expected hours: 39 per week8.30 am-5 pm Monday – Thursday8.30 am-4 pm Friday
Benefits:
• PRP – Profit-related pay• Company Pension• Cycle to work scheme• Employee discount• Free flu jabs• Free parking• On-site parking• Store discount
Schedule:
• 8-hour shift• Day shift• Monday to Friday• No weekends
Work Location: In person – Long Eaton, Nottingham
Click 'Apply' to forward your CV.....Read more...
This is an excellent opportunity for someone with a passion for IT infrastructure, transformation and networking who’s looking to grow their project management skills in a supportive, fast-paced environment.
Key skills and responsibilities,
Previous Project Management experience
Assist in the planning and execution of infrastructure and network-related projects (e.g., server migrations, cloud integration, data center upgrades, network expansions).
Transformation project experience
Track project deliverables using appropriate tools, and report on project progress, risks, and issues.
Work with technical teams to gather requirements, coordinate tasks, and ensure timely execution.
Maintain documentation including project plans, meeting notes, change logs, and timelines.
Help manage vendor relationships and coordinate with third-party service providers as needed.
Support risk assessments and help develop mitigation strategies.
Facilitate regular project meetings and communicate updates to stakeholders and team members.
Ensure compliance with company policies, security standards, and industry best practices.
Interested? Please submit your updated CV to Christine Dineen at Crimson for immediate consideration.Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers!Crimson is acting as an employment agency regarding this vacancy....Read more...
