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Chartered Manager Degree Apprenticeship Level 6, London based
Dalkia Facilities is a leader in energy efficiency and facilities management, delivering sustainable solutions across multiple industries. Our core values drive everything we do: People First. People come first. Always. We prioritise safety in everything we do, taking a proactive approach that ensures the health, safety and well-being of everyone we interact with. We are all committed to making sure each and every one of us goes home safe, every day. We have a strong safety culture that respects personal safety and we look out for each other. We never take risks to save time or effort. Better Together. A collaborative team. Together we collaborate with clients and the communities around us, sharing our unrivalled collective knowledge and expertise to make a positive impact on the world around us. Ours is a culture of inclusion and solidarity. We achieve more together. Our strength lies in the diversity of our people, experience and expertise. together, we’re capable of great things. We share knowledge, collectively learning and evolving our services to provide better solutions. We’ve created a culture of solidarity, transparency and inclusion where everyone can be themselves and speak freely. Trusted Partners: Everything we do is in service to our clients and their customers. We continuously find new and better ways of working to help our clients overcome the challenges of today and tomorrow. We partner with our clients and are committed to realise their ambitions and deliver solutions to meet their needs. We are upfront, honest and act with integrity. By staying curious and pushing ourselves to find new and better ways of doing things, we’re constantly innovating, creating quality and adding value for our clients at every stage. Taking Responsibility - Making a positive difference. To protect the future, we need to act today. We take our responsibility seriously and we play our part. That’s why we are designing and delivering technical solutions to help the UK achieve net zero by 2050 and continuously reducing our own carbon footprint. As we’re serious about tomorrow, we must face up to our responsibility and act against global warming today. That’s why our people are dedicated to designing and delivering technical services and solutions to help make a positive difference. We’re creating a legacy we can be proud of, a better society for future generations. To continue to shape our future our Management Degree apprentices will rotate across the business working across all areas including commercial, finance and people for example. You will report directly into a Senior Manager and be fully supported by a mentor and our HR team. Day to day your duties could include: Assisting in the planning, execution and delivery of client and contract requirements Supporting senior facilities managers in daily operations and strategic initiatives Supporting with people leadership, engaging, motivating and developing individuals and teams to achieve their potential aligned with our business objectives and core values Participating in meetings, providing insights and contributing to discussions Supporting with the management and coordination of tasks to ensure achievement of key performance indicators (KPIs) Completing your degree apprenticeship studies to a high standard Training: Chartered Manager (degree) Level 6 You're accredited training will be delivered by award-winning Corndell and will comprise a combination of quarterly face to face landmark events, online 1-2-1 tuition and mentoring sessions Training Outcome:The Chartered Manager Degree Apprenticeship (CMDA) at Dalkia Facilities opens up a wide range of career prospects across management and leadership roles in the facilities management, energy, and sustainability sectors but we will be keen to further develop you. Upon successful completion, you will have gained a business management degree, Chartered Manager status from the CMI (Chartered Management Institute), and invaluable industry experience, positioning you for various career paths with us. Throughout your rotation you and us will have an insight into your strengths gained from working across different sectors of our organisation. Longer term you could follow the pattern of our existing people who have developed into senior leadership and director roles. This apprenticeship therefore is an ideal launchpad for a rewarding, long-term career in management, with endless possibilities for professional growth within Dalkia Facilities.Employer Description:EDF Energy is a British integrated energy company, wholly owned by the French state-owned EDF, with operations spanning electricity generation and the sale of natural gas and electricity to homes and businesses throughout the United Kingdom. Dalkia Facilities Ltd is a subsidiary of EDF Energy Ltd. Everything we do is in service to our clients and their customers. We continuously find new and better ways of working to help our clients overcome the challenges of today and tomorrow. We partner with our clients and are committed to realise their ambitions and deliver solutions to meet their needs. We are upfront, honest and act with integrity. By staying curious and pushing ourselves to find new and better ways of doing things, we’re constantly innovating, creating quality and adding value for our clients at every stage. Join a team that’s serious about quality, support, and growth – where you’re not just a number, but a valued part of the Dalkia mobile division. If you're ready to take the next step in your career, we’d love to hear from you.Working Hours :Your working hours will be Monday to Friday with exact hours to be confirmed and will include protected study time.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Strong work ethic,Committed to learning ....Read more...
Sr Director (Global Product Management)
JOB DESCRIPTION Tremco Construction Products Group (CPG), part of RPM International Inc., unites industry-leading building envelope solutions manufacturers, service providers and trusted brands-including Tremco, Nudura, Dryvit, Willseal, Weatherproofing Technologies, Inc. and Weatherproofing Technologies Canada-to deliver comprehensive, integrated building systems. With operations spanning North America, Europe, Asia-Pacific, India and Latin America, Tremco CPG has a global presence supported by regional businesses and distributors who understand local market needs for commercial, industrial and residential construction and restoration projects. GENERAL PURPOSE OF THE JOB: The Senior Director, Global Product Management leads Tremco CPG's global product strategy, overseeing product development, lifecycle management, and market alignment across North America and Europe from ideation to end of life. This role drives innovation, operational efficiency, profitability and strategic growth while ensuring that products meet regulatory standards, market demands, and company financial goals. ESSENTIAL DUTIES AND RESPONSIBILITIES: Provide global strategic leadership across North America and Europe, with direct oversight and management of Directors of Product Management for North America and Europe. Develop and define global strategy, set long-term vision and roadmap for the product portfolio, aligning it with company goals and identifying new market opportunities. Align product initiatives with global growth objectives and sustainability goals. Support strategic partnerships, acquisitions, and new market expansion. Oversee global lifecycle management and portfolio strategy. Steer the product development process from concept to launch, partnering cross-functionally with R&D, Strategy, Sales, Operations, Marketing, and Technical Services. Ensure compliance with international, regional, and local building codes, environmental regulations, technical standards and specifications, and sustainability goals. Communicate global product release schedules and implement best practices. Optimize the OneTremco portfolio, manage product mix across regions including product rationalization and managing SKUs to reduce complexity. Drive value engineering initiatives to reduce costs through formula optimization, raw material sourcing, and manufacturing efficiencies without sacrificing quality. Foster a culture of innovation, collaboration, and accountability. Participate in strategic planning, product launches, and industry events. Drive the introduction of new, innovative products or technologies. Lead market research initiatives and engage with contractors, architects, and building owners to understand voice of the customer (needs, pain points, and emerging trends). Investigate competitive offerings to position company products as market leaders and identify gaps in the market. Conduct global market intelligence and represent Tremco CPG in industry forums. Establish global floor pricing and, in partnership with Sales and Pricing develop pricing models that maximize margin and volume. Lead team, foster a data-driven culture, collaborate cross-functionally to align on product, pricing and go-to-market strategies, and provide executive level updates on product performance, ROI, and market dynamics. Provide staff with coaching and mentoring to develop, grow and retain talent. Perform other duties as requested, required or assigned. EDUCATION REQUIREMENT: Bachelor's degree in related field required; Master's degree (M.A.) or equivalent preferred; or equivalent combination of education, training, and experience. EXPERIENCE REQUIREMENT: 10+ years of progressive product management experience, including global leadership; or equivalent combination of education and experience. CERTIFICATES, LICENSES, REGISTRATIONS: Valid U.S. Passport required. OTHER SKILLS, ABILITIES, AND QUALIFICATIONS: Proven success managing complex product portfolios and international teams. Strong analytical, strategic thinking, and communication skills. Proficiency with MS 365 Suite; experience with SAP, Power BI, and CAD tools preferred. Proven leadership, coaching, and mentoring skills to build bench strength and grow team members. Cultural awareness in working with diverse teams across multiple countries EUROPEAN MARKET-SPECIFIC QUALIFICATIONS Experience navigating European regulatory frameworks (CE, REACH, EPDs). Familiarity with European construction standards and certification bodies. Success launching and managing products across multiple EU markets. Multilingual capabilities or experience in multilingual business environments preferred. Understanding of EU market dynamics, customer behavior, and distribution channels. TRAVEL REQUIRED: Up to 75% domestic and international travel may be required. WORK LOCATION: On-site at our office in Conroe, TX. PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, talk, hear, taste, and lift up to 25 lbs. BENEFITS AND COMPENSATION: The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. ABOUT US Tremco Construction Products Group is the industry's only provider of comprehensive systems and services for all six sides of the building enclosure. Whether new construction or restoration, commercial, residential, in-field or in-plant - structures with CPG systems are easier to build and maintain, virtually impervious to the elements, and can provide any look desired. For restoration and renovation of existing structures, Tremco CPG's six-sided solutions deliver demonstrable performance at the lowest possible life-cycle costs, and ensure peace of mind through long-term warranties and maintenance programs. Tremco CPG represents the combined power of Dryvit Systems, Nudura Inc., Willseal and Tremco Incorporated's Commercial Sealants & Waterproofing, Roofing & Building Maintenance, along with affiliates Weatherproofing Technologies (WTI) and Weatherproofing Technologies Canada.Apply for this ad Online! ....Read more...
Marketing Coordinator
Who we are…The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 116-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15 day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences. At the PNE, we strive to create an environment that reflects our core values: Enthusiasm, Excellence, and Evolution. We are committed to achieving our mission to “Deliver Memorable Experiences” for our guests, our employees, and the community.The PNE’s Sales and Marketing Department oversees marketing, corporate partnerships, group sales, facility sales, business development, and TicketLeader. From Playland campaigns to the PNE Prize Home Lottery, our team is passionate about delivering engaging campaigns and events that capture the imagination of our audience.The Pacific National Exhibition (PNE) is seeking a Coordinator, Marketing (Mat Leave) to support the execution of multi-channel marketing campaigns, help maintain brand consistency across all consumer touchpoints, and assist with the planning, coordination, and delivery of marketing materials and initiatives. Reporting to the Manager, Marketing, this role is ideal for a motivated and organized individual with a strong interest in branding, campaign coordination, and creative content development.Why join our Team? Exhilarating and fun-loving cultureFlexible work environment Opportunity for free or discounted tickets to shows, events, sports games, and much more Staff discounts for Playland, The Fair, and Fright Nights, as well as all PNE Food StandsCompetitive compensation packageOpportunity to create lasting memories and friendships! What will you do this year? In your role as a Marketing Coordinator, your primary accountabilities will be to: Support the development and rollout of marketing campaigns across digital, print, outdoor, and on-site channels.Assist in creating and maintaining marketing materials, including signage, posters, and branded collateral.Coordinate creative project timelines, liaising with internal teams, external vendors, and contractors (e.g. photographers, videographers).Oversee coordination of photography for marketing and promotional needs, including scheduling, shot lists, and usage approvals.Draft and edit copy for campaign materials, including social media posts, brochures, and advertisements.Help manage the look and feel of the PNE site, including signage updates, promotional displays, and seasonal enhancements.Assist in the planning and branding of special event areas, such as the VIP Chalet, ensuring alignment with brand standards and enhancing guest experience.Support marketing analytics efforts by compiling reports, collecting campaign data, and researching audience trends.Contribute to the upkeep and organization of the PNE’s Digital Asset Management system.Assist in coordinating corporate branding and site look initiatives for new and existing events, rides, and guest experiences.Work collaboratively with other departments to support marketing needs and event promotions.Manage incoming comp ticket requests in coordination with ticketing and sponsorship teams, ensuring accurate tracking and timely distribution. What else? Post-secondary diploma or degree in Marketing, Communications, or a related field, or equivalent combination of education and experience1–3 years of experience in a marketing, communications, or creative coordination role.Strong written and verbal communication skills with a keen eye for detail.Comfortable working in a fast-paced, deadline-driven environment with multiple projects.Demonstrated ability to organize and prioritize tasks independently and as part of a team.Familiarity with marketing and design tools such as Adobe Creative Suite, Canva, or similar platforms is an asset.Understanding branding principles and experience maintaining visual consistency across campaigns.Previous experience supporting events, attractions, or tourism-related marketing is an asset.Knowledge of social media platforms, basic video/photo editing, or content scheduling tools is considered an asset.This role is required to be on-site at the PNE a minimum of 3 days/week.A valid BC driver’s license is an asset, as some travel between signage locations may be required.Successful candidates must undergo a Criminal Record Check. Where and when to APPLY? Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled. Additional Information The PNE's compensation offerings are in alignment with a pay-for-performance pay philosophy that recognizes individual, and teamwork performance. The role is a permanent, full-time position with a typical salary range of $60,000 - $63,000 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to knowledge, skills, experience, and internal pay structures. As a part of the PNE's total compensation package, this position may be eligible for other benefits subject to program eligibility requirements. The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca. ....Read more...
Technology Manager
Technology Manager – European Luxury Hospitality Group Location: Bordeaux, France (Hybrid / Regional Travel)Salary: €65,000 – €75,000Contract: Full-time, Permanent Languages: French and English fluency About the Company I am currently representing an exclusive, premium hospitality group that is renowned for providing a world-class lifestyle and sensory experience. With a global network of prestigious operations, they seamlessly blend traditional elegance with cutting-edge technology to ensure a flawless experience for their clientele.As they continue their ambitious expansion across Europe, they have tasked me with finding a high-caliber Technology Manager to lead their regional operations and oversee both existing assets and new site deliveries. This is a fantastic opportunity to join a brand that sits at the pinnacle of the luxury hospitality sector. The Role The Technology Manager is a "hybrid" leadership role, acting as the bridge between operations and the Group Technology function. You will own the day-to-day technology operations across the region (France, UK, and Switzerland) while leading the planning and delivery of technology for new site openings, refurbishments, and expansion projects.This is a hands-on position that requires a unique blend of technical infrastructure knowledge and structured project management. Key Responsibilities Regional Operations: Own the stability, security, and performance of core infrastructure, business systems, and end-user technology across all sites. New Site Delivery: Lead the technology workstream for pre-openings, from initial planning and vendor coordination through to go-live and operational handover. Vendor Management: Manage technology service providers, ensuring high performance, service recovery, and commercial value. Governance: Maintain clear documentation, user access controls, and security standards in line with Group policy. User Support: Act as the local expert to resolve high-level incidents and improve the overall technology experience for both staff and members. (The group works with a 24/7 external partner for standard interventions). Requirements Experience: 5+ years in IT operations, multi-site support, or technology project delivery. Experience within Luxury Hospitality, Hotel groups, Private Members’ Clubs, or High-End Retail is highly preferred. Technical Skills: Strong hands-on experience across endpoints, networks, Wi-Fi, AV systems, and hospitality-specific software (POS/PMS). Project Management: Proven track record of managing site openings or technology rollouts from the ground up. Mindset: A "get stuff done" attitude with high attention to detail and a strong sense of ownership. Languages: Native-level French and Fluent English are essential for managing local vendors and reporting to the Group CTO. Mobility: Willingness to travel across Europe (UK and Switzerland) to support site projects as required. Why Join Us? Opportunity to work for a rapidly growing, prestigious brand with an international footprint. A dynamic role where you can influence the technology landscape of a premium global group. Excellent base in Bordeaux with a flexible, hybrid approach to work. If this challenge interest you, please send me your CV to be considered. Contact: beatrice@corecruitment.com ....Read more...
Deputy Manager
Deputy Manager Children’s Residential Care Make a real difference. Lead with purpose. Inspire change. My client provide specialist, high-quality care and support for children and young people across a variety of settings, including residential homes, solo placements, SEMH services, learning disability support, and supported accommodation. As Deputy Manager, you’ll be at the heart of the home — supporting the Registered Manager while leading a passionate and dedicated team. This isn’t just a leadership role — it’s your chance to shape a positive environment where young people feel safe, valued, and empowered to reach their full potential. What You’ll Be Doing Lead, support, and motivate a team to deliver outstanding, person-centred care Assist in the day-to-day running of the home Oversee care planning, safeguarding, and risk management Create a positive, nurturing culture for young people Ensure compliance with all relevant regulations and standards Mentor and develop team members to reach their potential Work collaboratively with families and external professionals Take part in on-call duties and shift leadership About You We’re looking for someone who has: Experience in children’s residential care (Level 3 or above preferred) A commitment to achieving (or already holds) a Level 5 qualification in Leadership & Management Strong knowledge of safeguarding and care standards Excellent communication and leadership skills A proactive, positive attitude with resilience and empathy Why Join? Easily accessible location Supportive, experienced team Real career progression opportunities Meaningful work that truly changes lives High-quality homes with strong inspection outcomes Recognised as a leading employer in the UK What We Offer Salary up to £33.5k (DOE) Wellbeing Support - 24/7 employee assistance, mental health resources, and more Health Benefits - Online GP access, health plans, and specialist support Financial Support - Flexible pay options, savings schemes, and life assurance Lifestyle Perks - Gym discounts, cycle schemes, and wellbeing activities Ready to Take the Next Step? If you’re ready to lead with heart, inspire a team, and make a lasting impact in young people’s lives — we want to hear from you. Apply now and start a career where every day matters. ....Read more...
Field Service Technician
Field Service TechnicianSalary: £29,901.30 paMidlands contracts based at Birmingham depot.Hours 8.00am-5.00pm Monday-FridayJob purpose:Working from our Birmingham depot to enable the Company to achieve the agreed contractual standard of service required by completing initial training in the workshop reconditioning wheelchair equipment to gain essential product knowledge. On completion of initial training this will enable you to work out in the field delivering and collecting equipment whilst undertaking further training for repairing and servicing wheelchairs. The expectation is that once fully trained most jobs will be completed on a first-time fix basis.Key Responsibilities: Servicing and repairing Powered & Manual wheelchairs in the field with the aim of achieving a first time fix whenever possible.Delivering and collecting wheelchairs to and from service user’s homes and NHS departments, always ensuring that the Company Infection Control Policy is followed.Ensure all paperwork relating to each job is read carefully and completed with all the necessary information regarding parts used and action taken written onto the job card to enable the administration team to accurately update the data base.Ensure any PPE supplied for use in carrying out your duties is used as instructed.Once fully trained undertake out of hours responsibility when rostered.Observe all regulations covering the driving and use of the Company vehicle on the public highway and be aware of employee responsibility under the Health & Safety at Work Act.Keep the vehicle you use in a tidy state and ensure stocks of all necessary parts are replenished each day.Ensure the vehicle safety check and the van check sheet are done each week.Maintain a professional customer service attitude and always use discretion when dealing with all service users and other agencies, always wear your uniform and identification badge, and ensure the uniform is always kept clean and laundered.Prioritise and organise your workload, referring to Line Manager as and when appropriate.Be responsible for the maintenance and safe keeping of all tools and equipment provided by the Company as outlined in the Company handbook.Agree to undertake all training offered that is necessary to maintain the skills required for this role. Qualifications: Full UK driving licenceSuccessful enhanced DBS check, company paid for.Able to move and handle loads and equipment safely.Experience of face-to-face customer contact preferred.An awareness and understanding of people with disabilities.Flexible approach to working conditions and working environment change.Ability to use own initiative within set boundaries of the role.Ability to use a mobile phone to relay photographs.Good written and verbal communication skills.Ability to relay clear instructions to clients.Basic computer skills for diagnostic purposes. Physical demands of the job: Moving and handling of equipment and accessories following handling guidelinesStanding at a bench to workKneeling/crouchingUse of ramps and any other agreed moving equipment. Most challenging/difficult part of the role: Flexible working/responsive to changing priorities as set by Line Manager or Customer Service team.Committing to being available for short notice overtime if required necessitated by emergency response requirements.Responsibility of out of hour’s duties. Confidentiality:Carrying out the work involved with this position, the employee will become party to confidential information including service user information. It is of paramount importance that all information is kept on a private and confidential basis and not disclosed to any other person.Health and Safety:The post holder is required to take reasonable care for his/her own health and safety and that of other persons who may be affected by his/her acts or omissions. The post holder is also required to co-operate with supervisory and managerial staff to ensure that all relevant statutory regulations, policies, codes of practise and departmental safety procedures are adhered to, and to attend relevant training programmes.Prevention and Control of infection:The prevention and control of infection is an integral part of the role of all Ross Care personnel. Staff members will contribute to the prevention and control of infection through standard infection control practises and compliance with the Company infection control policy.Service user/other agency/public engagement and involvement:Ross Care is committed to promoting and embedding equality, diversity and inclusiveness and expects that the post holder will actively promote and engage this commitment in all that they do. The post holder should ensure that in all their behaviours, attitudes and working they recognise and take account of the health needs and rights of all sections of the community including ethnicity, disability, gender, age, sexual orientation and religion/belief. The post holder will be expected to engage the service users, other agencies and the public where relevant and adhere to the Company’s policies and procedures governing zero tolerance to discrimination, harassment, bullying, stereotyping and prejudicial treatment.Ross Care will be an equal opportunities employer. Its aim will be to ensure that neither applicants nor employees receive less favourable treatment on the grounds of sex, marital status, disability, religion, creed, colour, race, nationality, ethnic origins or social background, or are disadvantaged by conditions or requirements that cannot be shown to be justifiable. INDHS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful. ....Read more...
Lead Setter
Lead Setter Hull 4 on / 4 off rotating days & nights £19.28 per hour (annual salary £42107.52) 23 days holiday (including bank holidays) Permanent PositionAqumen Recruitment is recruiting for an experienced Lead Setter to join a well-established manufacturing operation in Hull. This is an excellent opportunity for a skilled injection moulding professional looking to take the next step into a senior technical production role with responsibility for machine setup, optimisation, and mentoring team members.If you thrive in a fast-paced plastics manufacturing environment and enjoy improving processes and supporting others on shift, this could be the ideal move. ️ The Role As a Lead Setter, you’ll play a key role in ensuring production machinery runs efficiently, safely, and consistently to deliver high-quality output.Key responsibilities include: Setting up injection moulding machines and associated equipmentPerforming mould changes in line with production schedulesMonitoring and adjusting process parameters to maintain product qualityTroubleshooting machine faults, process issues, and part defectsCarrying out routine maintenance and cleaning of moulds and equipmentSupporting continuous improvement and lean manufacturing initiativesWorking closely with engineering and quality teams to optimise performanceRecording production data, maintenance activity, and process changes accuratelyEnsuring compliance with health, safety, and environmental proceduresSupporting and mentoring junior setters and production colleaguesMaintaining strong communication across production and technical teams What We’re Looking For To succeed in this role, you’ll ideally have: A Level 3 qualification in polymer processing (or equivalent)At least 2 years’ experience in injection moulding operationsStrong knowledge of moulding machines, tooling setup, and process controlExperience working with a variety of plastic resins and materialsUnderstanding of mould setup and maintenance proceduresAbility to interpret engineering drawings and technical specificationsStrong mechanical fault-finding and troubleshooting abilityExperience supporting or mentoring team members on shiftAwareness of quality inspection standards and production documentationExposure to extrusion blow moulding (advantageous but not essential) ⭐ What’s in It for You? Competitive pay at £19.28 per hour (annual salary £42107.52)Structured 4 on / 4 off rotating shift patternPermanent, secure position within a stable manufacturing environmentOpportunity to take a lead technical role on shiftInvolvement in continuous improvement initiativesSupportive engineering and production team culture Apply Today If you’re an experienced Injection Moulding Setter ready to step into a Lead Setter position in Hull, we’d love to hear from you.Apply now with your CV or contact Aqumen Recruitment for more information.Aqumen Business Solutions is acting as an Employment Agency in relation to this vacancy. ....Read more...
Assistant Manager, Ride Operations
Who we are…The PNE is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 116-year-old, non-profit organization generates revenue through four activity streams: the 15-day annual summer Fair which averages 800,000 guests each year, Playland amusement park which welcomes 375,000 guests annually including Fright Nights, year-round events including concerts, trade shows and film, cultural and community events. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and being the best, we can be.We are seeking a hard-working individual that has a passion for the Ride Attractions / Entertainment industry. Working with a team of assistant managers, this role will oversee the Ride Operations team, which includes a staffing compliment of approximately 300 seasonal staff. This role works under the direction of the Manager, Guest Experience and Playland Operations.Our ideal candidate is an individual that possesses a strong work ethic and is highly organized with the ability to multi-task in a fast paced and time sensitive environment. They also have a passion for managing employees and employing and maintaining safety standards.Why join our Team? Exhilarating and fun-loving cultureFlexible work environmentStaff discountsOpportunity to create lasting memories and relationships! What will you do?In your role as Assistant Manager, Ride Operations, your primary accountabilities will be to: Collaborate with the Assistant Manager, Ride Operations & Guest Experience and a team of seasonal Assistant Managers to complete departmental projects and operational initiatives.Support the training, onboarding, scheduling, and performance management of Ride Operations employees.Ensure compliance with all safety requirements and standards, including WorkSafeBC, Technical Safety BC, ASTM F770, “Safe Ride, Every Ride” standards, applicable legislation, and company policies across Playland and Summer Fair.Assist with park setup, preparation, and readiness in advance of the Playland season and annual Summer FairOversee and monitor day-to-day ride operations while acting as Manager on Duty, ensuring operator and guest safety.Address and resolve guest concerns while ensuring ride operations staff meet established standards for cleanliness, grooming, efficiency, and customer service.Enforce departmental “Safe Ride, Every Ride” standards related to safety, efficiency, guest experience, and communication.Support the hiring, pre-season, and in-service training, scheduling, auditing, and coaching of up to 300 seasonal staff and supervisors.Assist with employee engagement and performance management in collaboration with the Human Resources Department, including investigations and disciplinary processes.Support the development of the Ride Operations leadership team, including Supervisors, Specialist Trainers, and seasonal staff.Maintain accurate records and reporting through ride operations software, including training and certification tracking, checklist management, deficiency reporting, and task assignment.Monitor and maintain timely, professional correspondence with department staff, management, and external stakeholders.Build and maintain effective working relationships with superiors, subordinates, and the public.Continuously review and update training manuals and safety checklists based on operational needs and regulatory changes.Manage documentation and regulatory requirements for third-party external ride operators (Fair).Maintain accurate ridership reports to track ride efficiency and throughput.Provide recommendations to improve operational efficiency within the Ride Operations department.Provide recommendations regarding maintenance and proper operation of ride-related equipment.Participate in departmental and operational meetings and contribute to special projects as required.Perform other related duties as assigned. What else? Must have a strong background of experience within the hospitality/tourism industry operations.Past experience in amusement park ride operations and knowledge of attraction rides safety and associated regulatory requirements are considered an asset.Applied knowledge of related legislation such as OH&S regulations, WorksafeBC, Technical Safety BC and ASTMF770 is an asset.2-5 years of progressively responsible experience in a leadership capacity; preferably as an Assistant Manager or senior supervisor, supervising and providing direction to a large team.Excellent communication, interpersonal, supervisory and leadership skills.Ability to effectively communicate with staff and other department managers, external contractors, regulatory bodies etc.Strong analytical and organization skills are essential.Ability to work independently, under pressure and manage various projects within tight deadlines with a safety-first mind-set.Experience with Microsoft Office is an assetBackground working within a unionized environment is considered an asset.Ability to work extended hours (including late nights and/ or early mornings), evenings and most weekends required; this position is a full-time, event based position, and hours of work vary accordingly, shifts during Playland average 8.5hrs/day with potential for longer days required throughout the season.Full availability for all 15 operational days of the annual summer fair, working minimum of 10hrs/day during Fair is required.Physical ability to spend a large part of the work day outdoors, climbing, walking and standingSuccessful candidates must undergo a Criminal Record Check. Who are you? Proactive leader, with a passion for employee engagement with guest-centric outlook.Passionate about creating safe, memorable experiences.Passionate about coaching and mentoring new and young workersSkillful, resolution driven communicatorCollaborative and results-oriented team player.Committed to striving for excellence. Where and when to APPLY? Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled. Additional Information The PNE's compensation offerings are in alignment with a pay-for-performance pay philosophy that recognizes individual, and teamwork performance. The role is a seasonal position with a typical salary range of $22 - $23 per hour. The starting salary will be based on the successful candidate’s competencies, including but not limited to knowledge, skills, experience, and internal pay structures. As a part of the PNE's total compensation package, this position may be eligible for other benefits subject to program eligibility requirements. The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca. ....Read more...
Assistant Manager, Guest Experience
Who we are… The PNE is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 116 year old, non-profit organization generates revenue through four activity streams: the 15 day annual summer Fair which averages 800,000 guests each year, Playland amusement park which welcomes 375,000 guests annually including Fright Nights, year-round events including concerts, trade shows and film, cultural and community events. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and being the best we can be. We are looking for two (2) passionate and enthusiastic leaders that will join us in supporting the site's guest experience. Our ideal candidate is an individual that has a passion for event operations and experience in guest experience operations and training, leading to a high degree of continuity across multiple sites or venues. This role will work out of Playland Administration, with a focus on the PNE's guest experience across Playland, Fair, Fright Nights and some Year Round Events. Why join our Team? Exhilarating and fun-loving culture Flexible work environment Staff discounts Opportunity to create lasting memories and relationships! What will you do? In your role as Assistant Manager, Guest Experience, you will work with the Manager and team of seasonal Assistant managers to set the tone for employee development and all guest facing interactions on the PNE site, including: Playland, Summer Fair and Fright Nights, with potential to support the Guest Experience team at Year Round Events. Playland Operations Support in pre-season set up, park readiness, administration requirements, employee onboarding and team training. Work with your fellow assistant managers to support daily operations of the Guest Experience team, managing day to day Playland operations of Guest Experience team in the capacity of Manager on Duty and onsite management support as scheduled. This is an events based position and hours of work vary accordingly (evenings/ weekends and early mornings). Work closely the Guest Experience management team to provide direction, feedback, mentorship and employee growth to a team of approximately 80 seasonal attendants and supervisors. With your fellow assistant managers, support training, scheduling, payroll, progressive discipline and ongoing performance reviews and coaching of Guest Experience team members. Support Standard Operating protocols to heighten staff awareness of Playland's Guest Experience policies and procedures. Support team with guest ticket sales and resolution, conflict resolution, gift card sales, BBQ and birthday party hosting, and more! First level of technical support: computers, printers, and various POS systems Work closely with management to establish protocols and scripting for responses to Guest inquiries (through but not limited to the following channels: reception, e-mail, phone calls and on-site interactions). Support existing and creation of standard operating procedures for site-wide in-bound Guest inquiries and coordinate/manage all responses. Assisting with guest resolution conversations and finding appropriate solutions that benefit both the guest and the PNE Perform other duties as required. Fair & Festival Operations Assist with set up, readiness, administration requirements, employee onboarding and team training in advance of annual summer fair. Manage day to day operations during our annual Fair and Festivals (including summer fair and fright nights). Full availability for all 15 operational days of summer fair, working 10hrs/day required. Support daily operations of the Guest Experience team throughout the Fairs and Festivals calendar in the capacity of Manager on Duty. With your fellow assistant managers, support hiring, training, scheduling, payroll, progressive discipline and ongoing performance reviews and coaching of Guest Experience Fair team members. Work closely the Guest Experience management team to provide direction, feedback, mentorship and employee growth to a team of approximately 100 seasonal attendants and supervisors. Support established protocols and procedures to heighten staff awareness of event specific details. Support team with guest ticket resolution, conflict resolution, gift card sales, sitewide lost and found, lost person command center, private BBQ event hosting, and more! First level of technical support: computers, printers, various POS systems, etc. Work closely with management to establish protocols and scripting for responses to Guest inquiries (through but not limited to the following channels: reception, e-mail, phone calls and on-site interactions). Support existing and creation of standard operating procedures for site-wide in-bound Guest inquiries and coordinate/manage all responses. Assisting with guest resolution conversations and finding appropriate solutions that benefit both the guest and the PNE Perform other duties as required. What else? Ability to work extended hours (including late nights and/ or early mornings), evenings and most weekends required; this position is a full-time, event based position, and hours of work vary accordingly, shifts during Playland and Fright Nights average 8.5hrs/day with potential for longer days required throughout the season. Full availability for all 15 operational days of the annual summer fair, working minimum of 10hrs/day during Fair is required. Must be comfortable leading a large team of staff (approximately 30-60 staff/day) in an people-centric, high capacity, environment. Must have a strong background with guest experience delivery and be comfortable communicating with guests both in person, via e-mail, and over the phone. 2-5 years of progressively responsible experience in a leadership capacity; preferably as an Assistant Manager or senior supervisor, supervising and providing direction to a large team (temporary, part time, seasonal, etc.). Previous experience working in the hospitality, tourism or sports industries is preferred. Diploma, Certificate, or degree in a relevant discipline, an equivalent combination of education & experience, or current enrollment in a relevant program is an asset. Ability to foster collaborative and effective working relationships with all staff on-site. Experience developing standardized manuals and operating procedures. Strong planning, organizational, and administrative skills. Excellent communication, interpersonal, supervisory, leadership and staff development. Ability to function independently and under pressure, and ability to manage various projects at the same time. Knowledge of the event industry is considered an asset. Background working within a unionized environment is considered an asset. Successful candidates must undergo a Criminal Record Check. Who are you? Proactive leader, with a guest-centric outlook. Passionate about creating memorable experiences. Passionate about coaching and mentoring new and young workers Skillful, resolution driven communicator Collaborative and results-oriented team player. Committed to striving for excellence. Where and when to APPLY? Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled. Additional Information The PNE's compensation offerings are in alignment with a pay-for-performance pay philosophy that recognizes individual, and teamwork performance. The role is a seasonal position with a typical salary range of $22 - $23 per hour. The starting salary will be based on the successful candidate's competencies, including but not limited to knowledg ....Read more...