Candidates must be able to drive and have access to a car (or be working towards it).
The role holder will support the provision of SHEQ advice to the operating sites while developing their knowledge, skills and experience through a structured Level 3 Safety, Health & Environment Technician Apprenticeship. This will be achieved by assisting in the development and embedding of all aspects of the SHEQ programme. The role holder will support the implementation of Company policy and procedures across the business, as directed by their line manager, and will provide timely support, guidance and monitoring to operating sites on matters relating to SHEQ.
To support the development and delivery of an effective SHEQ risk management programme, as directed by the appointed line manager, that enables the Region to comply with Core and Client standards, statutory requirements and industry best practice throughout its operations and services.
Key responsibilities:
Support the provision of practical SHEQ advice and guidance to site teams, supervisors and managers
Promote a strong, positive safety culture
Assist in the implementation of the company’s Health & Safety Management System
Support operating sites in preparing for proposed changes to policies and procedures
Carry out site inspections, audits and tours with support, producing reports and tracking actions to close out
Assist in the development and review of risk assessments, method statements (RAMS), ITPs and task briefings
Support accident, incident and near miss investigations, learning how to identify root causes and corrective actions
Assist with the implementation of compliance assurance activities, identifying risks and supporting remedial actions
Support monitoring processes and contribute to internal reporting of Regional SHEQ performance
Assist in delivering toolbox talks, briefings and safety stand-downs
Support the management of waste, pollution prevention, ecology, noise, dust and water controls
Promote environmental best practice and sustainability initiatives on site
Assist with environmental incident investigations and reporting
Contribute to the drafting and implementation of SHEQ standards and associated documentation including forms and checklists
Promote right-first-time culture and continuous improvement
Assist with preparation for internal and external audits, including client and certification audits
Support monitoring of subcontractor compliance with SHEQ requirements
Assist in identifying SHEQ training and competency requirements and support delivery where appropriate
Work with the HR team and Occupational Health providers to support SHEQ-related health matters, gaining an understanding of appropriate processes and interventions
Assist in producing SHEQ performance reports and dashboards
Support behavioural safety programmes and engagement activities
Provide support in bid preparation and attend client meetings and briefings where appropriate as part of development
Previous knowledge or experience in construction (or a similar industry) would be beneficial but is not essential.
This is an excellent opportunity for someone looking to start or develop a career in SHEQ within a growing and dynamic business.Training:This role includes completion of the Level 3 Safety, Health & Environment Technician Apprenticeship, providing structured training, mentoring and practical experience across all aspects of SHEQ.Training Outcome:This role includes completion of the Level 3 Safety, Health & Environment Technician Apprenticeship, providing structured training, mentoring and practical experience across all aspects of SHEQ.
Upon successful completion of the apprenticeship there will be other opportunities to develop within the role, or progress into other roles should they become available.Employer Description:A leading provider of temporary traffic management, barrier solutions and events signage. Working Hours :Monday - Friday, 08:30 - 16:30.
30 minute unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Initiative,Confident communicator,Willing to learn,Practical & solutions focused,Time management,Approachable,Supportive,Collaborative,Committed to development,Interest in SHEQ,Full UK driving licence....Read more...
General Manager - Prague, Czech Republic€80,000 - €100,000 + Package | Relocation Fully Covered | International OpportunityReady to swap the UK or Ireland for one of Europe's most exciting cities?We're searching for an exceptional hospitality operator to relocate to Prague and take the lead of a world-class, high-volume hospitality and entertainment business. This is a rare opportunity to run a flagship venue that attracts an international clientele and operates at a scale few venues in the UK or Ireland can match.The business combines premium food and beverage, VIP experiences, events, entertainment and late-night trade, making it one of the most exciting operational challenges in European hospitality.The Opportunity
Full responsibility for operational and commercial performanceLead and inspire a large management team and workforceDrive revenue, profitability and guest experienceDeliver exceptional standards across service, people and operationsWork closely with ownership on business strategy and growthRelocate to Prague with relocation costs fully coveredWhat We're Looking ForCurrent General Manager, Operations Manager, Area Manager or Senior Hospitality
Leader
Experience running high-volume hospitality businessesStrong commercial acumen with full P&L responsibilityProven ability to lead large teams and complex operationsHands-on leadership style with a passion for hospitalityComfortable working in fast-paced, high-profile environmentsAmbitious and excited by the prospect of an international move
The Package
Exceptional salary package significantly above typical UK market ratesAttractive performance bonusFull relocation support and costs coveredOpportunity to live and work in one of Europe's most vibrant citiesLong-term career progression within an ambitious and growing hospitality group
Opportunities of this calibre rarely come to market. If you've built your career in the UK or Ireland and are looking for a genuine step up, both professionally and financially, we'd love to hear from you.....Read more...
General Manager - Prague, Czech Republic€80,000 - €100,000 + Package | Relocation Fully Covered | International OpportunityReady to swap the UK or Ireland for one of Europe's most exciting cities?We're searching for an exceptional hospitality operator to relocate to Prague and take the lead of a world-class, high-volume hospitality and entertainment business. This is a rare opportunity to run a flagship venue that attracts an international clientele and operates at a scale few venues in the UK or Ireland can match.The business combines premium food and beverage, VIP experiences, events, entertainment and late-night trade, making it one of the most exciting operational challenges in European hospitality.The Opportunity
Full responsibility for operational and commercial performanceLead and inspire a large management team and workforceDrive revenue, profitability and guest experienceDeliver exceptional standards across service, people and operationsWork closely with ownership on business strategy and growthRelocate to Prague with relocation costs fully coveredWhat We're Looking ForCurrent General Manager, Operations Manager, Area Manager or Senior Hospitality
Leader
Experience running high-volume hospitality businessesStrong commercial acumen with full P&L responsibilityProven ability to lead large teams and complex operationsHands-on leadership style with a passion for hospitalityComfortable working in fast-paced, high-profile environmentsAmbitious and excited by the prospect of an international move
The Package
Exceptional salary package significantly above typical UK market ratesAttractive performance bonusFull relocation support and costs coveredOpportunity to live and work in one of Europe's most vibrant citiesLong-term career progression within an ambitious and growing hospitality group
Opportunities of this calibre rarely come to market. If you've built your career in the UK or Ireland and are looking for a genuine step up, both professionally and financially, we'd love to hear from you.....Read more...
Sales & Operations Administrator
Staplehurst
Monday to Friday 8.30am - 5pm
£28,000 - £30,000pa
KHR are working with a successful and growing UK distributor are seeking a Sales & Operations Administrator to join its busy team. This varied role combines customer service, sales order processing, logistics coordination, and compliance-led administration, playing a key part in ensuring smooth end-to-end order fulfilment and high-quality customer support.
Roles and Responsibilities
- Providing excellent customer service via phone and email, handling enquiries and resolving issues efficiently
- Processing sales orders, quotations, acknowledgements, delivery notes, and related documentation
- Maintaining CRM/ERP systems, order trackers, logs, and accurate customer records
- Coordinating deliveries, collections, returns, credits, and courier documentation
- Liaising with Sales, Warehouse, Operations, Quality, and Management teams
- Supporting purchase orders, stock processes, and general sales administration
- Maintaining accurate, audit-ready records in line with company procedures and quality standards
- Ensuring documentation is correctly filed, accessible, and compliant
- Supporting continuous improvement across sales, customer service, and operational processes
- Providing general administrative support across the business
Candidate Profile
- Experience in customer service, sales administration, or office support
- Strong attention to detail and excellent organisational skills
- Confident communication skills (phone and email)
- Ability to manage multiple tasks and priorities effectively
- Proficiency in Microsoft Office (Outlook, Excel, Word)
- Experience with CRM/ERP systems (desirable)
- A proactive, reliable, and customer-focused mindset
Benefits
- Full product training and ongoing support
- Modern office environment
- No weekends or bank holiday working
- Company pension
- 28 days holiday
- Free onsite parking
- Regular team social events
- Childcare voucher scheme
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...
....Read more...
Reservations Assistant – Central London - Up to £32,000+ Monthly Bonus Cocktail Bar Group | Head Office Role Full-Time | Monday–Saturday (5 days per week)What’s in it for you?
Clear career development, with strong potential to progress into events in the futureHybrid working after probation: 3 days in the office, 2 days from homeJoin a fun, dynamic team within a rapidly expanding, well-loved brand
The Role:I’m currently supporting a fantastic premium cocktail bar group in Central London who are looking for a Reservations Assistant to join their growing head office team. This is a brilliant opportunity for someone who thrives in a fast-paced hospitality environment and is passionate about guest experience and operations. You’ll be the first point of contact for guest enquiries across a portfolio of busy, high-volume venues. We’re looking for someone who can confidently manage reservations for several sites, maintain excellent communication, and deliver a seamless booking experience.Key Responsibilities:
Managing high volumes of inbound reservations and guest enquiriesSupporting multiple venues and working closely with on-site management teamsHandling phone calls, emails, booking system updates and group enquiriesEnsuring guests receive quick, friendly, accurate informationMaintaining organised admin and reporting as needed
What We’re Looking For:
Hospitality reservations experience is essential, ideally from bars, clubs, restaurants, or hotelsExperience with multiple venues or large high-volume sitesComfortable dealing with high call trafficDesignMyNight experience is a bonus
If you are keen to discuss the details further, please apply today or send your cv to Kate B OR call 0207 790 2666....Read more...
Evening Chef de Partie - Education Catering - North-West London - £35,000We're recruiting an Evening Chef de Partie to join a prestigious education catering operation in North-West London.This is a fantastic opportunity for a strong Chef De Partie who enjoys fresh food, customer interaction and taking pride in their section. You'll play a key role in delivering the evening food offer for students, helping to create exciting, themed nights and high-quality food that keeps customers coming back.The Offer
£35,000 salaryMonday to Friday operation11:30am – 7:30pm shifts40-hour contractFree meals on dutyCompany pension schemeUniform providedExcellent training and developmentStrong work-life balanceStable, long-term opportunity
The Operation
Prestigious education catering environment.Dedicated evening dining operation.Student-focused food offer.Fresh food prepared dailySupportive Head Chef and management team.
The Food
Fresh, seasonal food.Street food and world food concepts.Themed food nights and promotions.Modern student favourites.Opportunity to contribute ideas and dishes.
The Role
Run your section during evening service.Prepare and serve fresh food to a high standard.Support themed food nights and special events.Ensure excellent presentation and consistency.Maintain food safety and hygiene standards.Assist with stock rotation and waste control.Engage positively with students and customers.Work closely with the wider kitchen team.
About You
Previous Chef De Partie experience.Strong fresh food background.Reliable, consistent and committed to long-term roles.
If you are keen to discuss the details further, please apply today or send your cv to yasmin at COREcruitment dot com....Read more...
Key features of the role include:
Using a range of business development and marketing strategies to drive and develop new business
Maintaining and building the reputation of Creative Process as the leader in this sector
Assist with the screening and recruitment of apprentices for the employers we partner with
Ideally, but not essential, you will:
Have a track record in successful marketing
Be a strong and confident communicator on the phone and face to face
Be super-organised and able to structure, prioritise and manage workflow
Have a passion for high-quality skills and training experiences for young people
Hunger to meet produce amazing work and share in the rewards
Training:
To be shortlisted you will first need to complete our digital accelerator diploma programme: www.freedigitalskills.co.uk
Make sure you can travel to Brighton for this
Please note this is a full-time role/training position recruiting now
Training Outcome:
Upon successfully completing the apprenticeship, the learner will have the opportunity to secure a full-time role
Employer Description:Creative Process is the leading provider for digital skills and digital apprenticeships across Brighton and Sussex. We provide companies with the skills they need to thrive in the digital age. We do this via our grant funded digital apprenticeship programme that we launched with Government at Apple’s UK HQ, establishing successful digital apprenticeship programmes with hundreds of employers from ITN, MTV, Warner Bros, BT Sport and hundreds more SMEs across Sussex. We have 4000 sq ft of high spec imac suite training space in central Brighton with bright and sunny offices and some of the best views in town.Working Hours :Monday - Friday, between 9.00am - 5.00pm.
Occasional evening events.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Cold calling,Phone based selling,In person selling,Pipeline management,Target driven....Read more...
Full-time, PermanentWage with TQ: $47.50/hr. (PG4T) plus Benefits and Vacation Date Posted: October 20, 2025Who we are… The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 116-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15-day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences. At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees, or the community. We are seeking a mechanically apt and hard-working individual that has a passion for the Ride Attractions industry and the Pacific National Exhibition (PNE). The Tradesperson II - Mechanic will work under the direction of the Manager, Maintenance & Facilities. The position will operate vehicles and tools/equipment in compliance with all health and safety requirements as determined by WorkSafeBC, and all other applicable legislation and company policies. WHMIS, Lock Out, Zoom Boom, and Fall Arrest training will be provided on an as needed basis.Why join our Team?
Exhilarating and fun-loving cultureFlexible work environmentBe a part of the growth of one of Vancouver’s most iconic institutionsJoin a diverse, passionate, and enthusiastic team
What will you do this year?In your role as a Tradesperson II - Millwright, your primary accountabilities will be to:
Rebuild and/or repair of rides & attractions as specified.Perform accurate and timely ride inspections.Maintain all required service records and logs.Make recommendations for improvements, modification, upgrades and report findings to Supervisor on a timely basis.Assist with major overhauls, modifications and alterations as required.Ensure the safe operation of each work area and each work project.Participate and lead safety related discussion in Toolbox Talks meetings.Meet all required training obligations, including attendance, active participation, exam writing and meeting any other certification required.Provide direction to junior technicians as required.Assist with general cleaning, inspection and reassemble equipment as needed.Responsible for assisting with daily preventative maintenance program.Install new equipment.Maintain a safe and clean working environment.Safely operate mobile equipment (forklifts, scissor lifts, zoom booms).Perform other related duties as assigned.
What else?
Must have successful completion of Grade 12.Successful completion of post-Secondary training to a Trades Qualification (TQ) or equivalent industry experience.Mechanic or Millwright license preferred.Valid British Columbia Class 5 driver’s license (must provide driver’s abstract).Required to be a designated member of the High Angle Rescue team.Must obtain NARSO / AIMS license after completing the required hours.Experience in a diverse industrial environment.Strong mechanical aptitude and strong communication skills both written and oral.Ability to work both day and afternoon shifts, weekends and holidays as required.Proven abilities to problem solve, trouble shoot and work with deadlines.Strong interpersonal skills, including tact, diplomacy and flexibility to work effectively with management, staff, contractors and guests.Ownership of tools and safety boots a must.Exposure to machining equipment an asset.Diverse background trouble shooting hydraulics an asset.Welding experience is an asset (SMAW all position CWB certified welder/fitter).Ability to work outdoors in all types of weather conditions.Occupational First Aid Level II is an asset.Required to meet the physical demands of the job including weights of up to 23kg, heights of 70m, frequent standing, walking, twisting, reaching, bending, crawling and ability to work with ladders.Successful candidates must undergo a Criminal Record Check.
Who are you?
Strong communicatorTakes initiativeTeam playerEnjoys a fun and diverse environment within hospitality industry
Where and when to APPLY? Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled. The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca. ....Read more...
Company pension contributions of up to 8% and an annual leave entitlement of 25 days plus Bank Holidays are just a few of the perks that the Marketing & Communications Manager will enjoy whilst working for a Global Engineering and Manufacturing leader, with over 20 worldwide locations employing 1000 + staff. This employer is recognised globally for quality and innovative deliverables.The successful Marketing & Communications Manager will be easily able to commute to HUDDERSFIELD from surrounding towns & cities, including Leeds, Dewsbury, Halifax, Wakefield and Brighouse.Key Responsibilities of the Marketing & Communications Manager will include:
Develop and deliver marketing campaigns, digital content, and promotional materials to support products and services
Manage internal and external communications, including newsletters, announcements, and customer updates
Coordinate social media, website content, and digital channels to strengthen brand presence
Create marketing assets such as case studies, press releases, video content, and event materials
Collaborate with stakeholders to ensure consistent messaging aligned with business priorities
Prepare presentations, briefing packs, and promotional materials for customers and events
Monitor performance insights while maintaining accurate documentation, reporting, and compliance with BMS standards
For the Marketing & Communications Manager role, we are keen to receive CV’s from candidates who possess:
Excellent communication skills with the ability to present complex information clearly and tailor messaging to different audiences
Strong organisational and time management abilities, capable of handling multiple priorities and meeting deadlines
Creative, proactive, and analytical mindset with a focus on problem-solving and continuous improvement
Ability to work collaboratively across teams while also independently managing tasks from concept to completion
Good understanding of marketing tools, branding, performance metrics, and proficiency in Microsoft Office, with additional knowledge of CMS, project management, and data tools being beneficial
Salary & Benefits:
up to £45,000 p/a
Annual bonus
Monday to Friday
37.5 hours per week
25 Days annual leave + Bank holidays (33 days total) + 12 Additional flex days earned through overtime
Health Shield membership
Company pension contributions of up to 8%
Please be aware that many roles working for our client will be subject to both security and export control restrictions. These restrictions mean that factors including your nationality, any previous nationalities you have held, and your place of birth may limit those roles you can perform for the organisation.You must meet Right to Work in the UK criteria and achieve the required security and clearance requirements to undertake this role.To apply for the Marketing & Communications Manager role, please click “Apply Now” and attach an updated copy of your CV. Alternatively, please contact Alex Feather at E3 Recruitment for more information.....Read more...
The Executive Office provides professional, confidential, administrative and organisational support to senior officers. The service acts as a central hub, supporting senior leaders by organising priorities, managing the flow of information, and helping ensure decisions and governance processes run smoothly.
You will be working with colleagues within the Executive Office to support the aims, objectives and priorities of the Senior Leadership Team, collaborating with internal teams and external stakeholders.
You will support the effective functioning of the Executive Office through tasks such as:
Providing day-to-day administrative support to Senior Leaders, helping them manage priorities effectively
Supporting and coordinating the planning and organising of meetings and events, ensuring everything runs smoothly
Preparing key documents such as agenda packs and taking minutes and actions
Building relationships by responding to enquiries from internal and external stakeholders
Carrying out a range of administrative tasks that support the smooth running of the office
You’ll also develop skills in teamwork, communication and time management while contributing to a high-profile service area supporting senior leadership.Training:You will work towards a Level 3 Business Administration qualification while gaining practical experience in the workplace. Training will be delivered through a combination of:
On-the-job learning within the Executive Office
Off-the-job training with a training provider
Regular progress reviews with your manager and training provider
Training Outcome:On successful completion of the apprenticeship, there may be an opportunity to progress into a permanent administrative role within Bristol City Council, subject to satisfactory performance and business need.
This apprenticeship provides a strong foundation for a career in business support, with potential progression into roles such as Business Support Officer, Senior Administrator or Personal Assistant. There may also be opportunities to move into specialist areas such as Human Resources, Finance, Recruitment or Customer Services, depending on interest and organisational requirements.
Further development opportunities may be available through internal training and progression pathways, including higher-level or leadership apprenticeships, supporting long-term career progression within the council.Employer Description:Bristol City Council is committed to equality and diversity, as both a provider of services to the community and to our employees. Our practices and procedures aim to reflect the varied needs, expectations and culture of all members of our community and our workforce. Please note that if you were to be invited to interview, you will be asked a question on equal opportunities.Working Hours :Monday to Friday 9am to 5pm.
This role is primarily based at City Hall, Bristol, with occasional home working where appropriate.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Initiative,Non judgemental,Patience,Time management skills,Willingness to learn....Read more...
We have an exciting opportunity for an experienced and commercially minded HR Manager to join a well-established professional services organisation based in Banbury on a full time, permanent basis.
This is a broad and varied role, offering the opportunity to take ownership of the day-to-day HR function while working closely with senior leadership to deliver people initiatives that support business growth, employee engagement, and organisational performance.
As a trusted advisor to managers and employees, you will play a key role in shaping a positive employee experience, driving best practice, and ensuring compliance across all areas of HR.
As HR Manager, you’ll be responsible for:
HR Strategy and Operations
Partner with senior leaders to support the delivery of people strategies aligned to business objectives
Use HR data and insights to identify trends, risks, and opportunities
Oversee HR systems, processes, and employee records, ensuring accuracy and efficiency
Support workforce planning, budgeting, and resource management activities
Monitor trainee and apprentice development, ensuring progress and performance objectives are achieved
Employee Relations
Provide expert advice on employment law and HR best practice
Manage a range of employee relations matters including absence, performance, disciplinary, and grievance cases
Review and enhance policies and procedures to support business needs
Ensure HR processes are applied consistently and effectively across the organisation
Recruitment and Talent
Lead recruitment activities, partnering with hiring managers and external agencies
Develop attraction strategies across multiple channels to secure high-quality talent
Ensure an excellent candidate and onboarding experience
Identify and deliver learning and development initiatives that support employee growth and organisational capability
Engagement, Performance and Reward
Lead employee engagement initiatives and support action planning following survey feedback
Support reward, recognition, and retention activities
Manage and continually improve performance review processes
Coach and support managers in effective performance management practices
Coordinate payroll submissions with external providers
Leadership and Stakeholder Management
Build strong relationships with managers and stakeholders across the business
Lead, coach, and develop members of the HR team
Manage relationships with external providers, including recruitment and training partners
Contribute to wider business initiatives, employee wellbeing activities, and company events
As HR Manager, you must be/have:
CIPD qualification, degree, or equivalent HR experience
A minimum of 5 years' HR experience, including at least 2 years operating at HR Manager level
Strong working knowledge of UK employment legislation
Experience within a commercial or professional services environment
Excellent stakeholder management and influencing skills
Confidence using HR systems and people data to support decision-making
A proactive, organised, and solutions-focused approach
What's on Offer?
Salary of up to £50,000
Flexi-working environment
Enhanced Employer Pension Contribution
Use of benefits platform
Life assurance
Flexible working Structure: Flex-e
Private Medical Insurance, provided by Vitality
Medical Cash Plan, provided by Health Shield
Comprehensive Employee Assistance Programme (EAP)
Supportive and collaborative culture
Varied and strategic HR role with genuine autonomy
Career development opportunities within a growing organisation
If you're an experienced HR professional looking for a broad and rewarding role where you can make a real impact, we'd love to hear from you.
....Read more...
Provide support to the Business Intelligence: Senior Analyst
Assist and participate with current and future Business Intelligence projects
Develop and maintain a good knowledge of the functionality and structures of various cross-college management information systems (MIS), processes and departments (for example Registry and Admissions)
Develop timely and accurate reports using reporting tools such as SQL/SQL Server Management Studio (SSMS), SQL Server Reporting Services (SSRS), Microsoft Visual Studio, Power Automate and Power BI. Core College SQL database systems include but are not limited to: Tribal EBS (Education Business System), ProMonitor, Strata, Power BI, and Power Automate etc.
Implement, develop and maintain integration between the Learner Record System (EBS) and other College systems where required
Contribute to the ongoing development of the College’s dashboard system
Be proactive in the testing of releases of EBS, including occasional BETA release testing
General maintenance of EBS, including the management of staff records, logging calls, track and follow up with relevant MIS software providers
Be the main contact point for teaching staff training on EBS for electronic registers, OnTrack and Reports. This includes maintaining notes and videos and conducting training face to face or via Teams where necessary
Support a variety of staff on all EBS modules and encourage staff to access data using the appropriate MI system
Maintain, update, and monitor automated report schedules
Take an active role in the set up and smooth running of the College enrolment process and contribute ideas to its further development
Assist in the collection and input of learner qualifications relating to GCSE point scores (value added)
Develop and maintain an understanding of the technical aspect of the job and keep abreast of technical development and report strategies
Occasional work outside of regular hours to assist at enrolment, open events and representing the department at Staff Council meetings
General duties such as typing, photocopying and dealing with face to face, telephone and email queries from staff, learners and the public
Maintain an understanding of General Data Protection Regulation (GDPR)
Attend meetings when required
To carry out additional roles within the college as may be agreed from time to time
Training:
The Data Analyst Apprenticeship Level 4 will take you two years to complete
You will attend college for one day per month, spending the rest of your time with your employer
Training Outcome:
You will be employed as a Systems and Reporting Analyst and completing the Level 4 Data Analyst apprenticeship
On completion of the Apprenticeship you may remain in the role with a possible increase in pay
Employer Description:For over 60 years, Boston College has been providing high quality Further Education to thousands of students over the age of 16. Within the area, the College is one of the largest employers. Boston College has been shortlisted for two national awards for the quality of teaching and learning. Last year, 98% of Boston College students rated teaching as excellent or good and this is supported by the College's high quality student experience.Working Hours :Monday- Friday
Shifts to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative....Read more...
Handling incoming and outgoing post, including: Franking outgoing mail and recording in the post book
Scanning post, saving to client files, and distributing to clients and internally
Maintaining physical permanent files and file explorer records, ensuring they are accurate and kept up to date
Onboarding new clients, including: Setting up permanent files
Preparing engagement letters and 64-8 forms (and other relevant documentation)
Completing AML procedures (including TrustID checks)
Managing professional clearance requests
Preparing covering letters for and submitting accounts and tax returns
Communicating with clients via phone, Microsoft Teams calls, and WhatsApp
Registering clients for PAYE and VAT
Reviewing client HMRC records and liaising with HMRC to resolve issues or make amendments where required
Maintaining Excel control lists to monitor deadlines and ensure timely completion of work
Liaising with HMRC, clients, and third parties via routine calls and correspondence
Company Secretarial (CoSec) duties, including: Preparing and filing Confirmation Statements (CS01s)
Incorporating new companies
Updating company information where required (including share changes)
Assisting with probate-related documentation and completing various forms for submission
Raising invoices using Xero
Ordering office stationery and assisting with arranging travel, meetings, and office events
Handling general administrative duties such as photocopying and document preparation
Supporting ad hoc projects, such as: Creating and maintaining Excel spreadsheets for Christmas Hampers
Marketing content and digital campaigns
Training:
An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studying
Training organisation- ISALES ACADEMY LIMITED
Your training course- Business Administrator
Equal to Level 3 (A level)
Course contents:
Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches' others in the processes required to complete these tasks
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively
Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches' others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities
Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required
Your training plan- Level 3 Business Administration Apprenticeship Classroom sessions are bi-weekly.
Training Outcome:This role is for individuals who are driven by financial target achievement as well as providing our customers with a great experience. This could lead to completing a financial qualification once the apprenticeship has been successfully completed.Employer Description:Expertax is a trusted accounting solutions provider offering comprehensive accounting and taxation services to businesses of all sizes. Alongside accounts preparation services include bookkeeping and VAT returns, payroll, company secretarial services, tax planning and more.Working Hours :09:00– 17:00 Monday to Friday (1 hour for lunch)
Office Based x 5 daysSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical....Read more...
Work independently to troubleshoot and resolve incidents and service requests
Maintain and contribute towards a knowledge base
As part of the IT Support team in ensuring that the network, hardware, software and peripherals are running smoothly, with access levels, applications and desktop setups appropriate for different users
Maintain online services that extend the school network, such as Microsoft 365 and MIS, etc.
Setting up, checking and packing away sets of iPads, laptops, etc. when booked. Highlight any issues so that these can be addressed
To function as an escalation, point for tickets requiring local on-premise involvement to resolve
Offer support to other team members to help them troubleshoot and resolve incidents and service requests
Assisting staff and pupils with software and hardware
Routine maintenance of hardware and software, including replacing printer consumables, fixing paper jams, and cleaning projector filters
Minor repairs to hardware
Security of the network
Security marking and keeping an inventory of equipment
Identify and inform areas that will improve school IT security.
Provide on-the-ground technical support for implementing project activities
Complete individual project tasks within the expected time frame
To closely monitor use of audio/visual materials and equipment and reclaim after use. To ensure that all resources are secure at all times when not in use
To assist with maintaining and erecting staging, sound and AV equipment as and when required
To liaise with outside suppliers in the hiring and potential purchases of audio/visual equipment for events and future projects.
To be responsible for the production of audio/visual material for both internal and external uses for the promotion of/use by the school
Help the Trust and academies achieve compliance with the Data Protection Act, RPA and GDPR
Ensure that Copyright Licensing Authority guidelines are adhered to, as advised by the IT Management Team
Assist staff on correct network procedures and use of new software
To attend up to five agreed and specific evening events, to provide technical support. E.g. parents' evenings
Advise staff and students on how to be “Cyber Safe” in accordance with NCSC or DFE guidelines
To maintain staff and pupil confidentiality
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation: Let Me Play Limited
Your training course: IT solutions technician.
Equal to Level 3 (A level).Training Outcome:Potential full-time employment for the right candidate upon successful completion of the apprenticeship.Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday - Thursday, 8.0am - 4.00pm.
Friday, 8.00am - 3.30pm (30-minutes lunch break).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Analytical skills....Read more...
BUSINESS DEVELOPMENT MANAGER – FACILITIES MANAGEMENT WEST YORKSHIRE - HYBRID £40,000 - £60,000, OTE £20,000 BONUS + BENEFITS
Looking to join a fast-growing business where you can genuinely influence commercial success and shape future growth?This is an exciting opportunity to join a 2024 + 2025 Sunday Times Best Workplace organisation, working as part of an established commercial team, you’ll be driving new business acquisition, building strategic relationships, and delivering sustainable revenue growth.Working closely with senior leadership, marketing, operations and account management teams, you'll be responsible for identifying new opportunities, developing commercial strategies, and converting prospects into long-term clients.This is an excellent opportunity for a commercially focused sales professional who enjoys building relationships, generating new business, and making a tangible impact within a collaborative and forward-thinking environment.Key Responsibilities
Develop and implement business development strategies that align with company growth objectives.
Work closely with marketing teams to support lead generation initiatives, brand awareness campaigns, PR activities and industry events.
Identify, target and secure new customer opportunities across selected market sectors.
Build and maintain a strong pipeline of prospective clients through proactive business development activity.
Manage the full sales cycle from initial engagement through to proposal, negotiation and onboarding.
Conduct market research to identify emerging opportunities, trends and potential threats.
Monitor and report on commercial performance using CRM systems and key business metrics.
Provide regular commercial insights and updates to the senior leadership team.
Collaborate with account management, operations and marketing teams to ensure a seamless customer experience.
Support budget planning and contribute towards achieving company financial targets.
The Person
Proven experience within a Business Development Manager, Commercial Manager, Sales Manager, Partnerships Manager or similar commercially focused role.
Must have property management or facilities management industry experience
Demonstrable track record of achieving sales targets and driving business growth.
Strong relationship-building skills with the ability to engage and influence stakeholders at all levels.
Commercially astute with excellent negotiation and communication skills.
Experience developing and managing sales pipelines and converting opportunities into revenue.
Ability to identify market opportunities and translate insights into commercial action.
Proactive, self-motivated and results-driven approach.
Experience working collaboratively across multiple business functions.
What's on Offer
Holiday entitlement: 26 days plus statutory bank holidays (Option to buy additional days, up to one week)
Free on-site parking
Auto enrol pension scheme (3% company contribution)
Life insurance
Gym membership discount
Retail Discounts
Childcare discount vouchers
Bonus + Commission OTE
Hybrid and flexible working arrangements
Sunday Times Best Workplace winner of 2024 + 2025
Collaborative and supportive team culture.
Genuine opportunity to influence commercial strategy and business growth.
Ongoing professional development and career progression opportunities.
A role where your contribution will have a direct impact on company success.
Interested? Apply today to join a business where your commercial expertise, relationship-building skills and growth mindset will be recognised and rewarded.
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
BUSINESS DEVELOPMENT MANAGER – FACILITIES MANAGEMENT WEST YORKSHIRE - HYBRID £40,000 - £60,000, OTE £20,000 BONUS + BENEFITS
Looking to join a fast-growing business where you can genuinely influence commercial success and shape future growth?This is an exciting opportunity to join a 2024 + 2025 Sunday Times Best Workplace organisation, working as part of an established commercial team, you’ll be driving new business acquisition, building strategic relationships, and delivering sustainable revenue growth.Working closely with senior leadership, marketing, operations and account management teams, you'll be responsible for identifying new opportunities, developing commercial strategies, and converting prospects into long-term clients.This is an excellent opportunity for a commercially focused sales professional who enjoys building relationships, generating new business, and making a tangible impact within a collaborative and forward-thinking environment.Key Responsibilities
Develop and implement business development strategies that align with company growth objectives.
Work closely with marketing teams to support lead generation initiatives, brand awareness campaigns, PR activities and industry events.
Identify, target and secure new customer opportunities across selected market sectors.
Build and maintain a strong pipeline of prospective clients through proactive business development activity.
Manage the full sales cycle from initial engagement through to proposal, negotiation and onboarding.
Conduct market research to identify emerging opportunities, trends and potential threats.
Monitor and report on commercial performance using CRM systems and key business metrics.
Provide regular commercial insights and updates to the senior leadership team.
Collaborate with account management, operations and marketing teams to ensure a seamless customer experience.
Support budget planning and contribute towards achieving company financial targets.
The Person
Proven experience within a Business Development Manager, Commercial Manager, Sales Manager, Partnerships Manager or similar commercially focused role.
Must have property management or facilities management industry experience
Demonstrable track record of achieving sales targets and driving business growth.
Strong relationship-building skills with the ability to engage and influence stakeholders at all levels.
Commercially astute with excellent negotiation and communication skills.
Experience developing and managing sales pipelines and converting opportunities into revenue.
Ability to identify market opportunities and translate insights into commercial action.
Proactive, self-motivated and results-driven approach.
Experience working collaboratively across multiple business functions.
What's on Offer
Holiday entitlement: 26 days plus statutory bank holidays (Option to buy additional days, up to one week)
Free on-site parking
Auto enrol pension scheme (3% company contribution)
Life insurance
Gym membership discount
Retail Discounts
Childcare discount vouchers
Bonus + Commission OTE
Hybrid and flexible working arrangements
Sunday Times Best Workplace winner of 2024 + 2025
Collaborative and supportive team culture.
Genuine opportunity to influence commercial strategy and business growth.
Ongoing professional development and career progression opportunities.
A role where your contribution will have a direct impact on company success.
Interested? Apply today to join a business where your commercial expertise, relationship-building skills and growth mindset will be recognised and rewarded.
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
BUSINESS DEVELOPMENT MANAGER – FACILITIES MANAGEMENT MANCHESTER - HYBRID / REMOTE £40,000 - £60,000, OTE £20,000 BONUS + BENEFITS
Looking to join a fast-growing business where you can genuinely influence commercial success and shape future growth?This is an exciting opportunity to join a 2024 + 2025 Sunday Times Best Workplace organisation, working as part of an established commercial team, you’ll be driving new business acquisition, building strategic relationships, and delivering sustainable revenue growth.Working closely with senior leadership, marketing, operations and account management teams, you'll be responsible for identifying new opportunities, developing commercial strategies, and converting prospects into long-term clients.This is an excellent opportunity for a commercially focused sales professional who enjoys building relationships, generating new business, and making a tangible impact within a collaborative and forward-thinking environment.Key Responsibilities
Develop and implement business development strategies that align with company growth objectives.
Work closely with marketing teams to support lead generation initiatives, brand awareness campaigns, PR activities and industry events.
Identify, target and secure new customer opportunities across selected market sectors.
Build and maintain a strong pipeline of prospective clients through proactive business development activity.
Manage the full sales cycle from initial engagement through to proposal, negotiation and onboarding.
Conduct market research to identify emerging opportunities, trends and potential threats.
Monitor and report on commercial performance using CRM systems and key business metrics.
Provide regular commercial insights and updates to the senior leadership team.
Collaborate with account management, operations and marketing teams to ensure a seamless customer experience.
Support budget planning and contribute towards achieving company financial targets.
The Person
Proven experience within a Business Development Manager, Commercial Manager, Sales Manager, Partnerships Manager or similar commercially focused role.
Must have property management or facilities management industry experience
Demonstrable track record of achieving sales targets and driving business growth.
Strong relationship-building skills with the ability to engage and influence stakeholders at all levels.
Commercially astute with excellent negotiation and communication skills.
Experience developing and managing sales pipelines and converting opportunities into revenue.
Ability to identify market opportunities and translate insights into commercial action.
Proactive, self-motivated and results-driven approach.
Experience working collaboratively across multiple business functions.
What's on Offer
Holiday entitlement: 26 days plus statutory bank holidays (Option to buy additional days, up to one week)
Free on-site parking
Auto enrol pension scheme (3% company contribution)
Life insurance
Gym membership discount
Retail Discounts
Childcare discount vouchers
Bonus + Commission OTE
Hybrid and flexible working arrangements
Sunday Times Best Workplace winner of 2024 + 2025
Collaborative and supportive team culture.
Genuine opportunity to influence commercial strategy and business growth.
Ongoing professional development and career progression opportunities.
A role where your contribution will have a direct impact on company success.
Interested? Apply today to join a business where your commercial expertise, relationship-building skills and growth mindset will be recognised and rewarded.
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
All About UsWe are looking for a Manager, Brand & Communication who is responsible for campaign creative, branding, and design projects at the PNE.All About The RoleWho we are…The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 116-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15 day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences. At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees or the community. The PNE’s Sales, Marketing & Business Development Department oversees the company’s marketing, corporate partnerships, group sales, facility sales, business development and TicketLeader. Our team are hardworking and motivated individuals that have a passion for the Events Industry and the PNE. The Manager, Brand & Communications, reports to the Director of Marketing and is responsible for campaign creative, branding, and design projects at the PNE. The Manager is responsible for developing marketing programs to drive ticket sales, elevate the look of the site, and increase brand affinity amongst key stakeholder groups. They will play a key role across the entire organization by facilitating the communications strategy as it pertains to content, platforms, and audience groups both internally and externally. This position will work with key internal stakeholders to centralize and focus on messaging across guests, clients, suppliers, partners and employees. Why join our team?
Inspires an exhilarating and fun-loving workplaceSupports a flexible work environmentInnovates in both concept and processThrives and promotes a fast-paced sales & marketing cultureCollaborate with all departments in a positive and proactive wayProud to be a part of the growth of one of Vancouver’s most iconic institutionsProud to be ranked in the top 10 as one of BC’s most loved brands – BC Business 2020
What will you do this year? In your role as Manager, Brand and Communications your primary accountabilities will be to:
Understand the vision and standards of the PNE corporate brand and sub brands and champions it across the companyResponsible for overall look of the site through site enhancements such as signage, banners, building wraps, food & beverage naming and design, providing direction on materials and colours for renovations, and naming and design of new rides.Plan and produce all signage, printed materials and site look initiativesInspire team to maximize their potential and productivity through optimization of processes and technology.Member of and owns relationships with tourism industry – shares and gathers information and ensures that PNE brands are promoted through the industryOversee all community communications including newsletters, website content, social content and provide exceptional neighborhood-guest experience. Provides a fresh outlook on broader communication strategy for the organization. Establishes interdepartmental relationships to help support ongoing communications partnerships. Oversees and evaluates the organization’s internal communications performance on a regular basis, establishes proper measures of performance, and as needed provides feedback for modification. Supports the PNE Media Relations and Government Relations leads to ensure that all key public messages are translated across key communication channels (internal and external business community relationships) to ensure consistency. Provides internal departments with external communication tools like key speaking points, frequently asked questions and organizational updates for their suppliers, clients, vendors, partners and guests. Oversee the planning, writing and management of the design, content, and production of the PNE Annual Report. Modeling the PNE’s core values of Excellence, Enthusiasm and Evolution and leading the team using CART (Communication, Accountability, Respect and Trust)
What else?
Must have a degree or diploma in marketing, corporate communications, public relations, or journalism.Must have at least 5-8 years of proven working experience in brand marketingKnowledge of unionized working environments and/or large decentralized teams is an assetAbility to have high understanding of the printing process and available materialsMust have strong analytical skills and data-driven thinkingUp to date with the latest trends and best practices in marketing and designAbility to foster effective working relationships with peers, subordinates, and external vendors.Strong communication skills both written & verbal, with firm attention to detail.Excellent writing skills and oral communication with the ability to easily establish new relationships internally and externally. Intellectual rigor to tackle complex comms and reputational issues and support the development of robust solutions.Ability to influence and affect change. Ability to model the PNE’s core values and lead the team to prioritize CART (Communication, Accountability, Respect and Trust) with the full PNE team.This is a hybrid role but must be available to work on-site at minimum 3-days/weekSuccessful candidates must undergo a Criminal Record Check•
Who are you?
Strategic and creativeResults-oriented collaboratorTactful change makerCommitted to striving for excellenceMotivated team playerAppreciates an environment that runs actively on weekdays, evening and weekends all year
Where and when to APPLY? Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled. Additional Information The PNE's compensation offerings are in alignment with a pay-for-performance pay philosophy that recognizes individual, and teamwork performance. The role is a permanent, full-time position with a typical salary range of $75,000- $90,000 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to knowledge, skills, experience, and internal pay structures. As a part of the PNE's total compensation package, this position may be eligible for other benefits subject to program eligibility requirements. The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca. ....Read more...
We are looking for a highly experienced Customer Service Manager to join a successful and growing business in Brackley. The role is full time and permanent offering a salary of between £44,000 to £46,000. Based onsite you will be supporting and managing a small team, managing key accounts, overseeing service delivery and maintaining strong client relationships.
Key Skills Required for the Customer Service Manager:
Lead, manage, and support the Key Account Administration team, culturing a positive working environment to enhance performance and development
Build and maintain strong, effective relationships with a portfolio of Key Accounts
Take full ownership of national and key account contracts, ensuring work is allocated, managed, and delivered in line with agreed KPIs
Handle escalations, complaints, and service issues, ensuring timely resolution and driving continuous improvement
Oversee contract renewals and monitor ongoing account performance to maximise client satisfaction and retention
Manage invoicing processes for Key Accounts, ensuring accuracy and the timely processing of payments to franchisees
Support the onboarding and training of new team members
Manage and continuously enhance team processes to ensure alignment with customer requirements and operational efficiency
Produce and deliver insightful weekly and monthly performance reports to senior management
Support the onboarding and training of new franchisees, including coordination of logistics and materials
Provide day-to-day support to franchisees, including systems guidance, handling enquiries, and maintaining effective communication
Deliver training to franchisees on operational systems and processes
Provide operational support to Regional Development Managers and engineers
Support corporate locations with debt management and quote follow-up activities
Support the planning and delivery of Reunion events, including content development and coordination
Key Skills Required for the Customer Service Manager:
Proven experience in managing a customer service team
Experience managing in a contact or call centtre would be an advantage
Strong, collaborative leadership experience
Adaptable in a changing environment
Able to prioritise and manage multiple tasks
Ability to create and nurture a positive culture
Experience in managing high volume, fast paced customer service environment
Proficient IT skills
Proactive mindset, with excellent problem solving skills
Highly organised with meticulous attention to detail
Confident communicator, able to build strong relationships
Full UK driving licence
What’s in it for you?
Salary £44,000 to £46,000
Based onsite Mon - Fri 8.30 - 5.00 pm (30 mins lunch)
23 days hol + bank hols (you can also buy and sell hols days)
Birthday day off (after one year service)
Training, development and progression
Annual performance and company related bonus
Associate days, socials
Associate equity program
Plenty of free parking
....Read more...
Retail Store Support Manager
Location: Retail Head Office, Romford / Field Based Role
Starting Salary: £30,575 per annum
Hours: Full-time, 37.5 hours per week over 5 days
Ready to take the next step towards Area Management?
Are you a dynamic retail leader who thrives in a fast-paced, multi-site environment?
Do you have a passion for delivering exceptional customer experiences whilst driving commercial success for a meaningful cause?
We are looking for a Retail Support Manager to play a vital role in ensuring our retail shops continue to thrive, provide hands-on leadership support across our store network when it’s needed most.
What you’ll do:
You will work closely with the Regional Manager to deliver high-quality retail performance, maximise income, and support our ambitious growth plans.
Travel across our stores to provide operational leadership, particularly covering vacancies, sickness, and annual leave.
You will lead by example on the shop floor, inspiring teams, maintaining excellent standards, and ensuring a positive experience for every customer and donor.
Support delivery of the retail strategy and contribute to income growth targets
Support local fundraising activities, promotions, and community engagement events
Promote Gift Aid, and provide coaching to teams on income generation
Support training and development, including coaching on commercial performance
Build strong relationships with staff, volunteers, and stakeholders
Deliver outstanding customer and donor experiences across all stores
About you:
Proven senior retail management experience (minimum 2 years)
Experience managing multiple sites and teams
A strong track record of delivering commercial results
Excellent leadership, communication, and people development skills
Strong organisational and planning ability, with a results-driven mindset
Experience working across operations, finance, and customer service
The ability to work flexibly, manage competing priorities, and adapt to change
Desirable:
Experience in charity retail and working with volunteers
Full UK driving licence
Why join us?
This is more than just a retail role; it’s your chance to make a difference. Every sale you make helps fund vital care and support for local people and their families. You’ll be part of a collaborative and supportive retail team, where you’re encouraged to share ideas and grow in your career.
Plus, fantastic holiday entitlement starting with 27 days per year, plus birthday off and the store doesn't open Bank Holidays!
Amazing work/life balance plus you have the opportunity to utilise your amazing skills to make a difference!
Ready to make an impact in your local community? Apply now and be part of something truly rewarding.
By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. Your information will always be handled securely and professionally.
To view other great vacancies at C2 Recruitment, please visit our website.
....Read more...
The Business Administrator Apprentice is a key role within the Council’s Business Unit service, part of the Place & Growth Directorate. This role offers the opportunity to gain valuable experience within a busy team. You will be supported by a line manager, workplace mentor, Inclusive Employment Manager, and an Apprentice Programme Tutor.
On successful completion, the post holder will progress to the role of Customer Support Officer. The post holder may also be required to undertake additional duties appropriate to the role.
This is a hybrid role, working from a Council office and across the borough, with occasional home working where appropriate.
With appropriate support and supervision, the Apprentice will:
Support contract management officers with complaints, enquiries and service requests, ensuring they are handled efficiently and in line with procedures.
Maintain and update service systems, ensuring accurate records across collections, routes, assets, and service data.
Provide advice and guidance to residents and stakeholders on waste, recycling, and Place services.
Liaise with service teams and customer contact centre to resolve queries, missed collections, and service issues.
Support monitoring of contractor and service performance, identifying areas for improvement.
Collate and analyse service and performance data to support reporting and decision making.
Support ordering and purchasing processes, maintaining accurate financial and stock records.
Assist at events, presentations and engagement activities where required.
Support initiatives to improve service delivery and resolve collection issues.
Ensure compliance with Waste Management and Health & Safety legislation and support safe working practices.
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying on employer sites or via Microsoft Teams. Delivery is to be discussed with the training provider and the hiring manager must suit operational needs.Training Outcome:On successful completion of the apprenticeship, the post holder will progress to the substantive post of Customer Support Officer.Employer Description:Our work spans over 3,900 colleagues across hundreds of roles, professions and services, making us one of the most diverse and complex employers in the region. We are responsible for delivering a wide range of essential public services and strategic priorities that shape the places, communities and lives of our residents every single day.
From frontline delivery to professional, technical and corporate roles, our organisation brings together expertise from across disciplines to respond to the evolving needs of our borough — supporting people, strengthening communities and driving long-term change at scale.Working Hours :The apprentice will work within standard Council working hours, with the exact working pattern to be agreed at interview. Some flexibility may be required depending on service needs.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Proofreading adverts on the Applicant Tracking System (ATS) and assisting with the management of adverts placed on other external jobs boards as required.
Managing the candidate progression throughout the recruitment process via the applicant tracking system.
Providing support to arrange telephone, video and face-to-face interviews and setting up events via the ATS.
Corresponding with candidates, speculative application queries and external agencies.
Checking and actioning queries and requests via the Recruitment Email inbox.
Providing comprehensive administration support to the team.
Maintain the job description and advert templates to ensure brand consistency and awareness.
Ensuring new starter paperwork is accurately and efficiently issued to all new recruits.
Accountable for the preparation of all new HR employee files, ensuring the accurate export of all new starter data and documents into the HR system.
Responsible for the recruitment administration and onboarding process, including all pre-employment checks (as per Keeping Children Safe in Education), personal detail collation and other details that may be required for the onboarding compliance process from point of offer to first day.
To uphold data accuracy and reliability of all data stored on the applicant tracking system to enable the prompt and accurate generation of management information.
Support with the coordination and facilitation of assessment days as required.
Ensure a strong focus on exemplar customer service and the building of effective relationships with recruiting managers, applicants and internal stakeholders.
Assist in the Investigation of and help resolve queries and complaints received from recruiting managers, applicants and other stakeholders for the recruitment process, escalating to the Resourcing Partner where required.
Work collaboratively with all people teams to support a seamless candidate journey.
Manage your own workload to ensure all activity meets agreed key performance indicator (KPI) targets.
Guide and support recruiting managers to ensure timely actions are taken and escalate where appropriate.
Training:
Weekly college session
Support from the trainer
Training Outcome:
Potential full-time position
Employer Description:If you're thinking about working with East Kent Colleges Group, we want you to understand what drives us. So, read on to find out why we're passionate about delivering outstanding outcomes for the communities we serve...
EKC Group is one of the largest further education providers in the South East, with more than 1,600 staff delivering education to 13,000 students. We are relentless in our drive to deliver an inspirational education experience for young people and adults across our family of six colleges, an alternative provision, and business unit for training adults and apprentices.
At the heart of everything we do is community, which is critical for us as one of the largest employers in East Kent. As an education provider, we're committed to ensuring the very best for students who choose to study with us, as well as providing opportunities for those who need them most.Working Hours :Monday - Friday
8:30am - 5pm - Flexible options.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
Provide efficient administrative support across HR, payroll, learning and development and communications activities.
Maintain accurate employee records, electronic files and people data on HR and payroll systems in line with policy, data protection requirements and audit standards.
Support recruitment and onboarding, including preparing letters and contracts, arranging interviews, coordinating pre-employment checks and helping deliver inductions for new starters.
Assist with payroll administration by recording starters, leavers and contractual changes, checking data for accuracy and supporting the timely submission of payroll information.
Help coordinate learning and development tasks, including scheduling training, maintaining training records, tracking completion and supporting colleagues and managers with learning administration.
Assist in preparing communications such as organisation updates, intranet content, photo and video creation, briefing materials and engagement messages using clear and professional language.
Assist in the planning and delivery of customer, stakeholder and employee events.
Respond to routine employee and manager queries promptly and professionally, escalating more complex matters to the appropriate colleague.
Produce, update and check reports, spreadsheets and other documentation to support data analysis, compliance monitoring and service improvement.
Contribute to HR, payroll, learning or employee engagement projects and support continuous improvement of systems and processes.
Attend and actively participate in apprenticeship learning, complete assignments and apply learning in the workplace to build capability across the full role.
Work at all times with discretion, professionalism and attention to detail, ensuring confidential and sensitive information is handled appropriately.
Actively and effectively promote the organisation's corporate values. Role modelling appropriate behaviours and acting with the highest level of professionalism and integrity.
Play an active role in contributing to effective cross-team working/departmental projects and provide cover for colleagues as required.
Maintain confidentiality with personal information and data regarding our customers, employees, and stakeholders, ensuring compliance with the Data Protection Policy.
Ensure regulatory compliance and effective risk management within your role in line with the Risk Management Policy.
Uphold the Association's commitment to Equality and Diversity.
Be aware of your personal responsibilities in relation to the Business Continuity Plan and deliver against the requirements specific to your role.
Be aware of your personal responsibilities regarding the Health and Safety at Work Act and ensuring that the Associations Health & Safety policy is adhered to in all aspects of your work.
Act within the organisation’s rules, policies, and procedures, standing orders, financial regulations and Code of Conduct.
Training:1 day per month to take place at Northampton College.Training Outcome:There will be the opportunity to apply for roles within the organisation following completion of the apprenticeship.Employer Description:Greatwell Homes is a rewarding place to work. As a not-for-profit organisation, we’re committed to providing great services and high-quality living environments. Our staff are committed to meeting customer needs and helping to make our local neighbourhoods great places to live.Working Hours :Monday-Friday, times to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Non judgemental....Read more...
Senior Account Manager Exceptional Senior Account Manager opportunity with a leading finance and tech PR consultancyTake your PR career to the next level with this influential role at a prestigious Blackfriars-based communications agency specialising in corporate sector excellence. This established consultancy delivers award-winning campaigns for high-profile clients across finance, technology, and property, offering the perfect environment for ambitious professionals seeking genuine career progression.About the AgencyThis respected communications consultancy is renowned for its strategic thinking and creative execution in the corporate sector. Based in a premium Blackfriars location with exceptional facilities including a rooftop terrace and private gym, they represent exciting clients ranging from innovative ESG companies to elite sporting venues used by Manchester United and The Lionesses.The OpportunityAs Senior Account Manager, you’ll take ownership of client relationships and strategic campaign delivery within an expanding team. You will lead and mentor junior talent, drive campaign excellence, and contribute to the growth of the agency—all while enjoying hybrid flexibility and comprehensive professional development support.Key ResponsibilitiesDevelop and execute sophisticated PR strategies that deliver measurable client outcomesLead and mentor account teams, promoting professional development and campaign excellenceBuild and maintain strategic client relationships as a trusted communications advisorOversee integrated campaign delivery across traditional media, digital channels, and stakeholder engagementPresent strategic recommendations to senior client stakeholdersContribute to business growth initiatives and support new business developmentEssential RequirementsProven PR agency experience with strong client management and team leadership backgroundDemonstrable track record of successful corporate communications campaignsStrong strategic thinking, analytical, and problem-solving skillsExcellent presentation and stakeholder management abilitiesExperience within finance, technology, or property sectors highly advantageousMeticulous attention to detail and a creative, entrepreneurial mindsetWhat’s on OfferCompetitive salary £42,000–£52,000 with performance-related bonusesHybrid working – 3 days per week in the central London officePrivate BUPA health and dental coverage after probationProfessional development via PRCA membership and training opportunitiesAdditional wellbeing day and comprehensive HR supportEarly Friday finishes on the final Friday of each monthRegular social events at premium London venuesNew business commission on successful client introductionsDiscretionary bonus scheme based on individual and company performanceShare option scheme after one year for eligible team membersSustainability initiatives and charity partnership supportWork EnvironmentTheir contemporary central London headquarters features a rooftop terrace, private gymnasium, and recreational areas. Excellent transport links are nearby at Blackfriars, Temple, and St Paul’s stations, ensuring easy access across the capital.Career DevelopmentThe corporate communications sector continues to expand, driven by regulatory requirements, ESG considerations, and digital transformation initiatives. This role provides an exceptional opportunity to deepen expertise in emerging areas while building strategic leadership skills essential for senior consultancy positions.Work Permissions: You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.This outstanding Senior Account Manager opportunity is presented by The Opportunity Hub UK, connecting experienced communications professionals with career-defining roles in London’s premier agencies.....Read more...
An exciting opportunity has arisen for a Recruitment Account Manager to join a dynamic, forward-thinking agency based in Gloucester. This role is ideal for a skilled recruitment professional who’s passionate about building client relationships, managing accounts, and delivering high-quality talent solutions. Offering a competitive salary range for a mid-level professional, this role provides a great chance to develop and excel in a thriving industry.Company Overview:This specialist agency focuses on delivering tailored recruitment solutions that help businesses attract, hire, and retain the best talent. By working across various industries, the agency supports businesses in achieving their growth goals through strategic hiring and comprehensive account management. Known for its client-centric approach, this agency takes pride in building strong partnerships and driving results that make a tangible impact.Job Overview:As a Recruitment Account Manager, you’ll oversee client accounts, manage end-to-end recruitment processes, and ensure excellent service delivery. You’ll utilise your recruitment experience to understand client needs, build strategies that meet hiring goals, and maintain strong relationships to support ongoing talent acquisition success.Here's What You'll Be Doing:Building and managing client relationships, ensuring clear communication and understanding of client recruitment needs.Leading end-to-end recruitment processes, from identifying client requirements to sourcing, interviewing, and hiring the best talent.Managing client accounts, ensuring recruitment strategies align with business goals and deliver measurable results.Creating and implementing recruitment campaigns across various channels to attract quality candidates.Maintaining up-to-date knowledge of industry trends, hiring strategies, and candidate engagement methods.Collaborating with hiring managers and team members to refine processes and improve client satisfaction.Conducting regular client meetings, providing insights and updates on hiring progress, and adjusting strategies as needed.Here Are The Skills You'll Need:Proven experience in a recruitment or account management role, ideally within an agency setting.Strong communication and interpersonal skills, with the ability to build and manage client relationships effectively.A results-oriented mindset, with the ability to meet recruitment targets and client expectations.Excellent organisational skills, capable of handling multiple client accounts and recruitment processes simultaneously.Knowledge of recruitment trends, tools, and strategies.Proficiency in applicant tracking systems and MS Office software, including Excel and Word.Self-motivated with a proactive approach to problem-solving and improving service delivery.Work Permissions:You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.Here Are The Benefits Of This Job:Competitive salary £24,000 - £30,000 depending on experience.Commission structure with the potential to significantly boost earnings based on performance.Team bonuses to reward collaborative successes and strong results.Opportunity to work with a diverse range of industries and clients.Professional development through training and mentoring programmes.Flexible working options and on-site parking.Collaborative team culture and supportive work environment.Company Events.If you’re interested in joining a dynamic team in a growing business, please send us your CV today.....Read more...
