Customer service: answering, screening, and transferring inbound calls
Account management of existing customers, ensuring excellent customer relations
Preparing customer quotes, processing, and uploading documents onto company systems
General office duties and administration
Providing administrative support to the management team as required
Performing data entry tasks related to customer orders, dispatch, etc.
Training:Training will be provided by Solihull College and an assessor will be allocated to support you. Coaching in the workplace, on teams as well as scheduled sessions at the Solihull campus and time spent training will be part of the agreed working hours. At the end of your training, you will complete a project, a portfolio of evidence and discussion to gain a level 3 Business administrator apprenticeship. Training Outcome:Progression into permanent position with the possibility of further training in the future.Employer Description:An exciting opportunity for someone looking to build a long-term, multi-skilled career with the potential to progress into a full time role within a fast-growing company.Working Hours :Monday , Tuesday, Thursday, Friday, 08:00 - 14:00.
Wednesday, 09:30-15:30 - off the job training day.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,time management,Accuracy,Data entry skills,Managing tasks....Read more...
Communicating over the telephone with customers, clients and colleagues
Managing email inboxes
Use excellent customer service continuously.
Organise and report data
Use of spreadsheets
Managing in-house computer systems
Filing, scanning and archiving documents
Answering incoming calls to the office
Data entry
Use of bespoke software
Any other admin duties as requested
Training Outcome:Full-time post following completion of the apprenticeship programme.Employer Description:Bluedew Pharmacy is a community pharmacy located in London The pharmacy offers a range of services including NHS blood pressure checks, prescription delivery service and flu vaccinations.Working Hours :Monday - Friday 10:00am-5:00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Number skills,Initiative,Non judgemental....Read more...
Greeting and assisting visitors, parents, and pupils.
Answering and directing phone calls and emails.
Supporting administrative tasks such as filing, data entry, and record keeping.
Assisting with attendance and school information systems.
Maintaining confidentiality and safeguarding protocol.
Training:All training will take place in the workplace, with your work based tutor visiting you to do progress reivews and observations. Training Outcome:Potential for a permanent postition within the department.Employer Description:Bare Trees Primary School is a three form entry primary school, with over 670 pupils. We are a large, happy and very busy school.
Our school drivers and acronym underpin our school ethos and all staff work hard to ensure pupils academic and holistic development are at the heart of everything we do. We are very fortunate with our school grounds to be able to take our learning outside of the classroom and this is something the children love to do!Working Hours :Monday to Friday, 8.00am to 4.10pm, term time only plus one week.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
Key Responsibilities:
Provide general office support including filing, photocopying, scanning, and data entry
Answer and direct telephone calls and emails professionally
Assist with diary management, meeting arrangements, and room bookings
Support document preparation, formatting, and distribution
Update internal systems and databases accurately
Maintain office supplies and assist with procurement processes
Assist with preparing meeting papers and agendas
Support the organisation of Executive and Governance meetings
Maintain confidentiality and adhere to data protection policies
Complete all on-the-job training and off-the-job learning as required by the apprenticeship programme
Demonstrate and develop the knowledge, skills, and behaviours outlined in the Business Administrator Standard
Training:Training Provided:
Level 3 Business Administrator Apprenticeship qualification
On-the-job training and mentoring from experienced staff
Opportunities to attend workshops and development sessions
Training Outcome:Career Progression Opportunities:
Permanent Administrative Roles - After completing the apprenticeship, you could progress into roles such as Executive Office Assistant, Administrative Officer, or Governance Support Officer within the college or similar organisations
Specialist Roles - With experience, you could move into specialist areas like Governance & Compliance, HR Administration, or Project Support
Further Education & Training - Progress to Level 4 or 5 qualifications in Business Administration, Leadership & Management, or Governance
Opportunities to pursue professional certifications (e.g., ILM, CMI)
Long-Term Career Pathways
Executive Support: Senior PA/EA roles supporting directors or senior leaders
Management: Team Leader or Office Manager roles
Governance: Clerk to Governors or Governance Manager positions
Employer Description:Croydon College is a local college that offers courses for all stages , from entry to degree level.Working Hours :Monday to Friday 9am - 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Initiative,Patience....Read more...
Assist in general administrative tasks such as data entry: Inputting and organising data into computer systems or spreadsheets
Utilise various software applications and tools for data management
Greet and welcome clients in a friendly and professional manner
Raising Purchase orders
Raising invoices
Checking accounts
Answering the incoming telephone calls
Opening up work jobs on the computer system
Closing jobs down when the work has been completed
Training:
Level 3 Business Administrator
Functional skills
Work based learning
Training Outcome:Progression onto full time employment.Employer Description:Ascent Energy is a national renewable energy service company with vast experience covering all major forms of renewable energy technologies. Our specialist team are dedicated to delivering green technologies throughout the UK. Our services include EV Charging installation, maintenance and servicing, LED lighting installation, Solar and Photovoltaic, Battery Storage Systems and Air Source Heat Pump installations.Working Hours :Monday - Friday, 8:30am - 4:30pm, 45 minutes paid break.Skills: Communication skills,Organisation skills,Customer care skills,Team working....Read more...
Document and Data Management:
Organising, maintaining, and ensuring the accuracy and accessibility of engineering and health + safety documents, including maintenance records, compliance paperwork, and technical reports
Scheduling and Coordination:
Arranging and coordinating meetings, training sessions
Reporting and Data Entry:
Performing accurate data entry, supporting reporting processes
Communication and Support: Acting as a central point of communication, liaising with internal teams and external suppliers, and providing administrative support to Managers.
General Office Administration:
Handling general office tasks and managing the ordering of stationery and workwear
Meeting Support:
Attending meetings, taking minutes, and distributing them to relevant personnel
Key Skills and Qualities:
Organisational Skills: Excellent ability to organise multiple tasks and manage time effectively
Attention to Detail:
A keen focus on detail is crucial for accurate record-keeping and documentation
Software Proficiency:
Good computer skills, particularly with Microsoft Office packages, and familiarity with engineering-specific systems like CAD software
Communication:
Strong verbal and written communication skills for coordinating
Adaptability and Flexibility:
A flexible approach to handle varied workloads and adapt to changing priorities in a fast-paced environment
Proactiveness:
An enthusiastic and proactive attitude to learn new tasks and contribute to the team's efficiency
Training:
Next Level will work closely with you to complete your Level 3 Business Administration Apprenticeship
We can hire apprentices at any time and hold regular workshops for those on the course
These workshops occur once every 2 weeks online
You will get specific 1-2-1 tutoring and regular reviews between your tutor, manager, and yourself to ensure you are meeting deadlines and staying on top of your work. These may be online or in person at your place of work
If required, we can also provide Functional Skills in maths and English throughout your apprenticeship
Training Outcome:
This apprenticeship is a great opportunity for someone interested in the engineering sector
Upon completion, you could go on to study a higher level apprenticeship or continue to develop in a role related to administration
Employer Description:BTECH LTD are experienced electrical, controls and mechanical based company in Bristol.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills....Read more...
Holt Engineering are looking for a Stores Person to join one of their engineering clients based in Fareham
As the Stores Person you will play a crucial role within the Goods In stores, shipping and logistics supporting the business in the upkeep and organisation of the onsite stores.
The key responsibilities for the Stores Person role will include:
- Kit preparing for the production team
- Packing for distribution to production
- Be responsible for organising and maintaining the stores and all physical stocks
- Ensuring all parts are stored and issue correctly to avoid damage.
- Follow all Health & Safety guidelines
- Inputting data information into computers
- Following instructions for picking & packing
To be a successful Stores Person you must:
- Have experience working within a electornic manufacturing stores (desirable)
- Have kitting experience
- High level of attention to detail
- Be PC literate
- Accurate data entry and stock checks experience
- Be able to read and follow instructions for picking & Packing
Working Full Time Monday to Friday 8am - 4pm with an early finish on Fridays.
Paying £25,000 Per Annum
If you have the above experience and would like more information about the Stores Person role, please apply with your CV or Call Sam on 07485 390946.....Read more...
Research and source materials as required
Obtain and compare supplier quotes, including follow-up phone enquiries
Maintain accurate procurement and supplier data in Zahara (training provided)
Data entry and management of records in Microsoft Excel and company systems
Support the wider team with administration and office duties
Handle supplier calls and emails confidently and professionally
Work collaboratively with colleagues to meet deadlines and support projects
Training:
On the job training
Taught sessions via New College Swindon
Training Outcome:Potential for full time employment.Employer Description:MWC Group
Established for over 60 years the Group manufactures world leading and innovating sustainable products and surfaces
MWC Fittings
Our bespoke joinery manufacturing division specialising in interior fit out solutionsWorking Hours :Monday - Thursday, 9:00am - 5:00pm.
Friday, 9:00am - 3:00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental....Read more...
An exciting opportunity has arisen for a Business Analyst to join a reputable estate agency, specialising in residential sales, lettings, land & new home development, and mortgage services.
As a Business Analyst, you will be responsible for analysing data, identifying improvements to business processes, and making strategic recommendations. This full-time role offers excellent benefits, hybrid working and a salary range of £40,000 - £45,000.
What we are looking for:
* Previously worked as a Business Analyst, Business Intelligence Analyst, Commercial Analyst, Data Analyst or in a similar role.
* Possess 3+ years experience as a Business Analyst.
* Experience with Agile methodologies, including Scrum and Sprint planning.
* Degree in relevant IT or business-related subject or equivalent professional experience.
* Skilled in Confluence and Jira.
* Strong analytical and problem-solving skills.
* Excellent verbal and written communication abilities.
Shift:
* Monday - Friday: 09:00 - 17:30
What's on offer:
* Competitive salary
* 33 days' paid holiday
* Additional day off for your birthday
* Pension scheme
* Company sick pay
* Rewards and incentives
* Employee assistance programme
* Paid entry fees for charitable events
Apply now for this exceptional Business Analyst opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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An exciting opportunity has arisen for a Business Analyst to join a reputable estate agency, specialising in residential sales, lettings, land & new home development, and mortgage services.
As a Business Analyst, you will be responsible for analysing data, identifying improvements to business processes, and making strategic recommendations. This full-time role offers excellent benefits, hybrid working and a salary range of £40,000 - £45,000.
What we are looking for:
? Previously worked as a Business Analyst, Business Intelligence Analyst, Commercial Analyst, Data Analyst or in a similar role.
? Possess 3+ years experience as a Business Analyst.
? Experience with Agile methodologies, including Scrum and Sprint planning.
? Degree in relevant IT or business-related subject or equivalent professional experience.
? Skilled in Confluence and Jira.
? Strong analytical and problem-solving skills.
? Excellent verbal and written communication abilities.
Shift:
? Monday - Friday: 09:00 - 17:30
What's on offer:
? Competitive salary
? 33 days' paid holiday
? Additional day off for your birthday
? Pension scheme
? Company sick pay
? Rewards and incentives
? Employee assistance programme
? Paid entry fees for charitable events
Apply now for this exceptional Business Analyst opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Em....Read more...
Dispensing of medication to patients
Over-the-counter sales of non-prescription medication
Check and monitor prescription slips
Health & safety responsibility
Rotation of stock
Use of pharmacy software
Data entry relating to medication
Labelling and dispensing
Accuracy and attention to detail
Working within a team environment
Liaison with doctors surgery and health professionals
Completion of apprenticeship work on time
Training Outcome:Pharmacy Technician Level 3 Apprenticeship.A permanent position within the organisation.Employer Description:We are an Independent pharmacy serving the customers of Barnsley.Working Hours :Monday - Friday 9am - 6pm. 1hour unpaid lunch.Skills: Communication skills,Attention to detail,Customer care skills,Team working,Initiative,Non judgemental....Read more...
Support the Office Manager to provide excellent administration across the business
Administration support for Project Managers regarding utility administrations
Presenting a professional and friendly first impression of the firm to all visitors and clients.
Managing mail
Maintaining the company filing system, hard and electronic
Assisting/maintaining company records and archiving and managing archive stores
Other office ad hoc duties
Social media
Obtain data, data entry, presentation
Training:At the end of the apprenticeship which will be undertaking whilst learning the role you will be qualified in Business Administration Level 3.Training Outcome:
To be confirmed by employer
Potential for full-time employment for the right candidate. Many employers retain apprentices in full/part time positions
The qualifications you gain can also help you to get into higher education or other employment
Employer Description:Avidety specialise in the refurbishment and construction of overhead and underground electricity distribution networks and is led by experienced industry executives proficient in delivering results.Working Hours :Monday - Friday, 9.00am - 5.00pm (30 min unpaid break).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Initiative,Patience....Read more...
We're Hiring! Tudor Employment Agency is currently recruiting for a Customer Service Representative to join our client based in Walsall . The ideal candidate should have top-notch communication skills and a passion for delivering outstanding customer service .️ Your Role Will Include:
Handling customer enquiries via phone, email & chat
Providing info on products & services
Processing orders & returns efficiently
Upselling products when appropriate
Analysing customer needs to offer the best solutions
☎️ Maintaining professionalism & phone etiquette at all times
Experience Required:
⌨️ Strong data entry and administration skills
️ Effective communication with customers
Excellent telephone manner
Hours of Work: Monday to Friday, 8:30am – 5:00pm Rate of Pay: £12.21 per hour If you're customer-focused, language-savvy, and ready to shine in a dynamic role, we’d love to hear from you! Contact our Commercial team on 01922 725445 (ext. 1003 or 1004) Submit your CV to commerical@tudoremployment.co.uk quoting ref TEALOVCSA/40️ Or register online: Tudor Registration Form For all our roles, visit: www.tudoremployment.co.uk #TeamTudor is waiting for your call! ✨....Read more...
Your responsibilities will include day-to-day bookkeeping tasks such as:
Recording financial transactions.
Reconciling accounts.
Maintaining ledgers.
Additionally, you'll assist with various administrative functions like data entry, filing, and document preparation.
Collaborating with our team, you'll ensure timely and accurate reporting and may engage with clients to provide assistance under supervision.
Training Outcome:To be confirmed with the employer during apprenticeship.Employer Description:We are a London based accounting practice solely focused on assisting small/medium businesses reach and exceed their goals, by providing a tailored service that does not just focus on reducing tax but on cutting costs and increasing revenue.Working Hours :To be confirmed during the interview stage.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Assisting with daily financial transactions, including data entry and maintaining accurate records using accounting software.
Processing invoices, and supporting the reconciliation of bank statements.
Supporting payroll preparation and contributing to month-end and year-end financial reporting tasks.
Performing general administrative duties such as filing, responding to finance-related queries, and organizing financial documents.
Training:
Attendance at college will be required one day or two evenings per week, alongside additional attendance at fortnightly Apprenticeship sessions to assist with portfolio building and preparation for End Point Assessment.
Training Outcome:To be a qualified Assistant Accountant.Employer Description:Accountancy & taxation services.Working Hours :Monday - Friday, 8.00am - 4.00pm (open for discussion).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental....Read more...
Dispensing of medication to patients
Over counter sales of non-prescription medication
Check and monitor prescription slips
Health & Safety Responsibility
Rotation of stock
Use of Patient Record Systems and use of smart card
Data Entry relating to medication
Labelling and Dispensing
Accuracy and Attention to detail
Working within a team environment
Liaison with Doctors surgery and health professionals
Completion of apprenticeship work on time
Training Outcome:
Pharmacy Technician Level 3 Apprenticeship
A permanent position within the organisation
Employer Description:At Glenfield Pharmacy,we prioritise your health in a warm and welcoming environment.Working Hours :Monday, 11.00am - 8.00pm. Tuesday, 8.30am - 5.00pm.
Wednesday, 12.00pm - 9.00pm.
Thursday, 8.30am - 5.30pm.
Friday, 11.00am - 7.00pm.Skills: Communication skills,Organisation skills,Customer care skills,Team working,Non judgemental....Read more...
Assist in maintaining accurate financial records and data entry
Support the accounts payable and receivable functions
Assist in preparing financial reports and statements
Collaborate with the finance team to reconcile accounts and resolve discrepancies
Assist with general administrative tasks
Training:
Accounts or Finance Assistant Level 2 Apprenticeship Standard
Training will be at buxton & leek college this will be one day a week
Training Outcome:
Further progression onto level 3 & 4
Employer Description:Prisma Colour Ltd is a highly successful additive and colour concentrate manufacturer located in the High Peak. The company was founded over 30 years ago and we have increased turnover year on year.Working Hours :Monday - Friday, 8.30am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills....Read more...
Dispensing of medication to patients
Over-the-counter sales of non-prescription medication
Check and monitor prescription slips
Health & Safety Responsibility
Rotation of stock
Use of pharmacy software
Data Entry relating to medication
Labelling and Dispensing
Accuracy and Attention to detail
Working within a team environment
Liaison with doctors, surgery and health professionals
Completion of apprenticeship work on time
Training Outcome:
Pharmacy Technician Level 3 Apprenticeship
A permanent position within the organisation
Employer Description:We are an independent NHS Community Pharmacy serving the people of Bolton.Working Hours :Monday-Friday, 4 days a week between 9.00am-6.00pm.Skills: Communication skills,Organisation skills,Customer care skills,Team working,Initiative,Non judgemental....Read more...
Providing administrative support to staff and leadership team
Answering phone calls and welcoming visitors to the school
Assisting with data entry, filing, and maintaining records
Helping to organise school events and communications
Supporting financial processes such as ordering and invoicing
Managing incoming and outgoing post
Using Microsoft Office and school management systems under supervision
Training Outcome:There may be progression routes available upon completion of the apprenticeship.Employer Description:Orion Ravensworth Primary School is a welcoming and vibrant school committed to providing a high-quality education and a nurturing environment for all our pupils. We take pride in our inclusive and supportive ethos.Working Hours :Monday to Friday 8:15am to 3:45pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative....Read more...
Provide day-to-day administrative support to the People & Culture team
Create and update spreadsheets and produce reports using Power Bi
Attend meetings and take notes, minutes and actions
Assist with document management, electronic filing systems and data entry tasks
Support internal communication by liaising with team members and other departments
Respond to routine enquiries and provide accurate information to colleagues
Training Outcome:Multiple opportunities to progress within the company on completion of this apprenticeship.Employer Description:South Western Railway (SWR) operates over 1,500 services each weekday across the network and employs more than 5,000 people. We provide easy and convenient mobility, connecting people and communities in South West London, southern counties of England, and the Isle of Wight.Working Hours :Monday to Friday, shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Flexibility....Read more...
Provide day-to-day clerical and administrative support to the Fleet Delivery team.
Schedule and coordinate meetings, manage the teams' diaries and emails.
Attend meetings and take notes, minutes and actions.
Assist with document management, electronic filing systems and data entry tasks.
Support internal communication by liaising with team members and other departments.
Respond to routine enquiries and provide accurate information to colleagues.
Training Outcome:Multiple opportunities for career progression within the company on completion of this apprenticeship.Employer Description:South Western Railway (SWR) operates over 1,500 services each weekday across the network and employs more than 5,000 people. We provide easy and convenient mobility, connecting people and communities in South West London, southern counties of England, and the Isle of Wight.Working Hours :Monday to Friday - with some flexibility. Shifts TBC.Skills: Communication skills,Organisation skills,Customer care skills,Problem solving skills,Team working,Flexibility....Read more...
Duties will include:
Dispensing of medication to patients
Over-the-counter sales of non-prescription medication
Check and monitor prescription slips
Health & safety responsibility
Rotation of stock
Use of Patient Record Systems and use of smart card
Data entry relating to medication
Labelling and dispensing
Accuracy and attention to detail
Working within a team environment
Liaison with doctors, surgery and health professionals
Completion of apprenticeship work on timeTraining Outcome:Pharmacy Technician Level 3 Apprenticeship
A permanent position within the organisationEmployer Description:A pharmacy based in Manchester are hoping to recruit a hardworking and determined candidate to work within their small team of qualified professionals, as an Apprentice Pharmacy Assistant. For the right person, there is the opportunity to secure full-time employment and progress to higher level qualifications.Working Hours :Monday - Friday and rolling Saturdays to be included on rota, working hours TBCSkills: Communication skills,Organisation skills,Customer care skills,Team working,Non judgemental....Read more...
As a Business Administrator Apprentice with our uniform company, you will play a key role in supporting day-to-day office operations. You will gain hands-on experience in a variety of administrative tasks, learning essential skills that will set you up for a successful career in business administration.
Key Responsibilities:
Assist with general office administration, including filing, data entry, and document management
Support the team with customer communications via phone, email, and in person
Data input into our CRM software such as customer orders and communications
Maintain accurate records, databases, and inventory information.
Learn and use office software and systems efficiently
Contribute to a smooth-running, professional, and customer - focused workplace
Training:
The Level 3 Business Administrator Apprentice is employed based with learning delivered on MIS Teams
In addition the apprentice will be assigned an assessor who will support and guide the learner through the apprenticeship
Training Outcome:
After completing the apprenticeship, you could move into a full-time Business Administrator role, taking on more responsibilities and developing your career
Employer Description:XAMAX® supplies personalised, embroidered & custom workwear UK-wide.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,Attention to detail,Administrative skills,Number skills,Team working,Initiative....Read more...
Real-time Service Monitoring - Assisting in tracking train movements, identifying delays, and supporting operational decisions to maintain service reliability
Communication – Create and maintain a communication platform which enables colleagues to access information/briefs with ease
Customer Communication Assistance – Contributing to the delivery of accurate and timely passenger information via digital platforms, announcements, and direct communication channels
Data Entry & Reporting – Maintaining operational logs, updating systems with real-time data, and supporting performance analysis ensuring data integrity (Accuracy, completeness and quality of data)
Co-ordination with stakeholders – Working alongside the Service Delivery and Control team, station staff, and maintenance teams to ensure seamless operations
Compliance & Safety Adherence – Understanding and following railway regulations, safety protocols, and company policies
Learning & Development – Engaging in structured training programs to develop technical, non-technical and operation expertise
Processes & Systems – Support the creation of process documentation and maintain knowledge of in-house platforms ensuring the maintenance of processes when things change
Training & Quality – Support in the delivery of Training & Quality processes to ensure feedback is captured and shared with respective line managers
Administration – Participate and contribute to team meetings/HR Meetings ensuring that minutes and actions are captured and disseminated across the team whilst ensuring the highest degree of confidentiality
Training Outcome:Multiple opportunities for career progression within the company on completion of this apprenticeship.Employer Description:South Western Railway (SWR) operates over 1,500 services each weekday across the network and employs more than 5,000 people. We provide easy and convenient mobility, connecting people and communities in South West London, southern counties of England, and the Isle of Wight.Working Hours :Monday to Friday - with some flexibility. Shifts TBC.Skills: Communication skills,Organisation skills,Customer care skills,Problem solving skills,Team working,Flexibility....Read more...
As Assistant Product Manager, you will be responsible for developing and leading a product category vision and planning, championing best in class category management against pre-agreed objectives that support the overall direction of the company. You will have ownership of product management and marketing for consumer business categories, from identifying the possible win, the formation of launch plans, product positioning, creation of engagement and relevant content, through to analysis competitor and category performance. This is fantastic opportunity for someone with a passion for product marketing, retail knowledge and a curious approach, to join a highly respected Banbury based organisation. This role is available on a full time, permanent basis.
As Assistant Product Manager, you will be responsible for:
Developing data and insight led 1, 3 & 5 year category strategy plans, in line with wider business and specific category objectives. Measuring and reporting performance to senior management, both in the UK and Internationally
Creating comprehensive launch plans for all new product launches in the UK, leading cross departmental teams to guarantee successful market entry
Developing product and price positioning, lead statements, KSP’s, features & benefits, and point of difference for all existing and new products
Supporting the Product Management Coordination, tracking and analysing sales performance of selected product categories, using data such as Sales-in, EPOS, GFK, ATV & margin to make product, promotion and marketing recommendations
Carrying out annual category reviews ahead of updating and presenting new strategy and plans to key internal stakeholders in a timely manner
Working closely with the Online and Retail sales teams to understand market and retailer opportunities & challenges. Being proactive with recommendations based on research and/or analysis as well as category plans
Managing the creation of all copy and content for Consumer categories and products. Liaising with the wider Marketing teams to ensure the assets created support the relevant channels, and overall product strategy
Documenting, and making decisions / recommendations from extensive competitor research. Supporting the wider Product and Marketing team with desktop, field and product test analysis. Reporting findings and recommendations to wider business and internationally.
Overseeing and managing all product information creation and data entry relating to owned categories, supporting colleagues in other departments with such information where required.
Being a product and category champion, available to deliver presentations, training and insight to internal and external stakeholders where required
Liaising closely with Head Office colleagues, particularly Product Management, providing relevant feedback and building relationships to influence wider company decisions
Working closely with the logistics and stock control team to manage shipping, stock and forecast requirements in line with category plans
Proactively attending retailer and internal meetings to influence and support category performance objectives
Skills / Experience required:
Product and marketing experience within a fast-moving business
Marketing or business qualification, desirable
Experience of managing relationships with retailers or wholesalers
Confident and strong communicator
Planned and structured approach
Methodical and adaptable character
Driving licence essential (attending events, when required)
What’s in it for you:
This is a great opportunity to join a well-respected local employer who offers not only an amazing culture and progression opportunities but also a very modern office with well-equipped facilities.
The salary for this position is confidential and will be discussed on application. You will receive 32 days’ holiday (including 8 bank holidays), a generous pension, life assurance, sick pay, healthcare and staff discounts.
Please forward your CV for a quick response.
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