You will provide a high level of technical and administrative support while maintaining an excellent level of customer service to clients of the Practice.
You will be a point of contact for clients and third parties dealing with general enquiries
Responsible for business submission using bespoke software
Ensuring that the business obtained is being processed in a timely way
Due to the nature of the business, tasks must be completed within a timely manner
Daily checking of CFRs, Advice Records and Advice Sets on Salesforce and iBusiness
Managing PQS, reviews and Consumer Duty processes
Identifying and reporting compliance flags
GDPR record maintenance and third-party introducer documentation
Processing EBS, Advice Sets and case submissions via iBusiness
Preparing straightforward Suitability and New Business Reports
Issuing approved Suitability Letters, including Drawdown Reviews
Updating Salesforce, managing WIP and post-meeting actions
Tracking cases with Paraplanners and maintaining accurate CRM records
Providing compliance and task completion data to management
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
Level 3 Financial Services Administrator apprenticeship standard.
The Financial Services Administrator apprenticeship is ideal for learners beginning an entry level role in the financial sector.
As an entry level role, this apprenticeship provides the foundation knowledge, skills and experience for progression along a number of career paths.
Key Learning Outcomes:
A broad understanding of the financial services sector
An understanding of the role of the appropriate regulatory bodies
The importance of relationship building with clients and colleagues
Understanding of processes and procedures relevant to the role
How to develop commercial awareness
Building skills and capabilities within an organisation
Professional Qualifications:
CF1 - awarded by The Chartered Insurance Institute (CII)
Completion of CF1 will provide a solid foundation for the learner and can lead on to progression to study in other areas
To help prepare the apprentice for the professional qualification, apprentices are provided with Simply Academy’s qualification resource package, alongside a structured study plan supported by a series of live revision sessions with our qualified tutors
Training Outcome:Following the completion of the apprenticeship programme you’ll have the opportunity for further development. You might choose to undertake a higher-level apprenticeship, or study for additional professional qualifications, or undertake further training. It’s our goal to ensure you’re inspired to make a difference by actively contributing to the continued growth of the business.Employer Description:One of the UK's leading wealth management organisations. A company of experienced professionals who develop essential business and financial services skills helping their clients to grow both personally and professionally.Working Hours :Monday - Friday - 8am - 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Non judgemental,Positive attitude,Time management,Willingness to learn,Working independently,Reliability and integrity,Maintaining confidentiality,Financial Services Industry....Read more...
Helping the team with day-to-day office duties
Using bespoke inhouse computer systems to update and check information
Supporting with payments,invoicing and working out profit and loss values on system
Data Entry, and checking information is accurate and up to date
Sending emails and speaking to people in a professional manner
Working closely with other teams across the business
Helping prepare reports using Excel / Word
Learning how a business and office environment works
How to communicate confidently in the workplace
Business administration and professional behaviour in the workplace
How to work effectively as part of a team
Proficient in IT and Microsoft Excel skills
Organisation and time management
How to follow workplace processes and procedures
6 month probation period
Training:The apprenticeship training will be delivered in the workplace, as you will receive visits from a college assessor. Training Outcome:This apprenticeship is a fixed term 18 month contract and at the end you will gain a Level 3 Business Administrator qualification. However, the skills, knowledge and experience gained in this apprenticeship will allow you to gain future opportunities in the sector.Employer Description:Sandwell is a large, multicultural metropolitan borough situated in the heart of the Black Country, to the west of Birmingham, within the West Midlands conurbation and with a population of over 280,000. The Council is one of the largest employers in the Borough with employees in a variety of occupations, providing a comprehensive range of services. For more information about Sandwell Council’s apprenticeship programme and our recruitment process please visit our YouTube channel. Find out more information on Sandwell’s Values and Behaviours on the council’s webpage. For more information on careers in local government you can view a copy of the Local Government Career Guide.Working Hours :Between 8.00am and 5.00pm, Monday to Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Respect for others,Maintain confidentiality,Meet deadlines,Prioritise,Data protection,Flexibility,Adaptable....Read more...
Managing emails and general enquiries
Supporting administrative tasks such as data entry and document management
Assisting with appointment scheduling and diary management
Supporting HR administration tasks, including maintaining staff records, assisting with recruitment processes, policies and onboarding documentation
Ordering and monitoring office supplies
Providing support with reporting and basic data analysis
Supporting the wider team with day-to-day business operations and administration support
Liaise with Project leads and stakeholders
Ensure documentation is maintained in line with organisational standards
Contribute to a supportive team environment, offering assistance, sharing information and promoting a positive and solution focused approach
Embodying our core values of compassion, trust, collaboration, creativity and ambition in day-to-day work, contributing positively to the team and always aiming to provide the best possible service
Training:The apprenticeship training is delivered through a combination of workplace learning and regular Yeovil College delivery. This training will teach you the knowledge, skills and behaviours set out in the Level 3 Business Administrator standard. On completion the apprentice will receive Level 3 Business Administrator qualification.Training Outcome:After completing a Level 3 Business Administration apprenticeship, individuals typically progress into more responsible administrative or operational roles. This can include positions such as Senior Administrator, Team Coordinator, Office Manager, or Executive Assistant, where they take on greater ownership of tasks, support decision-making, and may supervise junior staff.Employer Description:
The GP Support Unit (GPSU) is here to help general practice in Somerset thrive.
We work alongside practices as a trusted partner - offering hands-on support, sharing expertise, and helping reduce the day-to-day pressures of primary care. Whether it’s backing service delivery, supporting innovation, or connecting practices with the wider system, we act as an extension of the team.
Our work is shaped by what practices tell us they need, and grounded in the values of collaboration, integrity, and enthusiasm. From strategic planning to on-the-ground delivery, we’re proud to support the people who care for Somerset.
Together, we strengthen general practice.
Working Hours :Monday to Friday. 8.30am - 5pm with an hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working,Creative,Initiative....Read more...
Data Entry & Bookkeeping: Accurately input daily financial data, invoices, and receipts into finance system (Xero)
Sales/Purchase Ledger: Assist with processing supplier invoices, raising sales invoices, and preparing weekly payment runs
Bank Reconciliation: Assist with reconciling bank transactions to ensure accuracy in the accounts
Credit Control: Assist with chasing debtors and keeping communication records up to date
Cash Management: Manage the petty cash tin, ensuring all receipts are logged and reconciled
Query Resolution: Act as a point of contact for internal staff and external suppliers regarding invoice or expense queries
Administrative Duties: Monitor an action the Accounts mailbox, and maintain accurate filing systems, including scanning and archiving of financial documents
Reporting: Assist the team with month-end and year-end procedures, including VAT return preparation
Commission: Assist with requesting the monthly commission (income) statements from all suppliers and contractors
Training:Training will take place online at the EEM office via tutor led one to one coaching sessions. Training Outcome:Finance Assistant working towards AAT Level 3.Employer Description:Efficiency East Midlands Ltd (EEM) is a not-for-profit consortium set up to drive cost and efficiency savings in the public sector. Since 2010, our mission has been to provide high quality and efficient procurement solutions to save time and money for our membership whilst investing in local communities. We build strong and lasting relationships with our members and supply chain and are adaptable to support them with their own challenges. We strive to be trusted and respected in what we do and say.
We have nurtured a company culture that supports our employees in their continuous learning and development and we will continue to work collaboratively to support our membership to achieve our shared goals.
Our members come from across England and Wales and include Local Authorities, Housing Associations, NHS Trusts, Education providers, Emergency Services and Government Agencies.
Our procurement solutions cover an extensive range of categories including repairs and maintenance, supply of materials and consultancy and all relate to the management and maintenance of domestic social housing properties and commercial buildings owned by members.Working Hours :Monday to Friday, flexible working within core hours.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
We are Solidus. Involved with our environment since 1870. With pride in our history, we make circular packaging and sustainable solid board solutions for customers all over the world. In the past from straw, now from recycled paper. Here you get the possibilities. To learn, to develop, to make a difference. We do this with 1500 colleagues throughout Europe. With a passion for technology and driven by progress. Together we contribute to less waste and a cleaner world. An international player and still always close by. Full of innovation, full of new ideas, full of opportunities for everyone. So, whatever your talent or ambition is, grow the way you want. Let's grow together!
As part of the team, you will support day-to-day operations and learn how the business delivers excellent service to its customers.
Key Responsibilities:
Act as a first point of contact for customer enquiries via telephone and email, escalating where appropriate.
Provide administrative support to the internal sales and account management teams.
Assist with the processing of customer orders, enquiries, and requests.
Maintain and update CRM and ERP systems to ensure customer information is accurate and up to date.
Support the preparation of reports, including sales data, stock information, and customer documentation.
Liaise with internal departments such as sales, credit control, warehouse, production, and design to support smooth operations.
Help monitor and maintain high levels of customer service standards, including timely responses and issue resolution.
Attend and contribute to team meetings, learning about business priorities and performance.
Assist with general administrative duties such as filing, data entry, and document preparation.
Work towards achieving individual and team objectives as part of your apprenticeship development plan.
This role is designed for someone starting their career, so a willingness to learn is more important than prior experience.Training Outcome:The general administration duties within this role may include:
Receiving and managing phone calls with professionalism and efficiency
Handling incoming and outgoing emails promptly and courteously
Organising and maintaining files to ensure smooth operations
Photocopying in a timely manner
Efficiently inputting data to support organisational needs
Any other general admin duties and ad-hoc duties as defined by management
Employer Description:We produce standard and customisable packaging, solid board, tubes, cores, edge protectors and partitions. As a leading producer, we cover the full production process from recovered paper to a wide range of paper-based products. Over 1,400 highly specialised people operate in our board mills, product converters and sales offices across Europe.Working Hours :Monday to Thursday, 8.00am to 5.15pm.
Friday, 8.00am to 4.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
Key responsibilities include:
Accurate data entry and maintenance of customer and operational information within company systems
Supporting the wider business with administrative tasks, documentation, and internal processes
Managing and maintaining digital and paper records in line with company procedures
Handling incoming calls and emails, providing professional customer support and routing enquiries appropriately
Assisting with administrative tasks linked to service delivery, customer accounts, and day-to-day business operations
Supporting colleagues with scheduling, communication, and general office coordination tasks
Travelling to customer sites to assist with the setup and support of mobile and connectivity services alongside experienced colleagues
Attending client visits when required, supporting relationship management and customer service
Training:
An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studying
Training Outcome:On successful completion, high-performing apprentices may have the opportunity to progress into a business support, customer service, or operational administration role. There may also be opportunities to diversify into areas such as account management, digital marketing, or business development, with further progression available across the wider VIP Communications business.Employer Description:VIP Communications is an established communications and technology business providing a range of telecoms, connectivity, and business support solutions to clients across the region. The company prides itself on delivering excellent customer service and building long-term relationships with customers through professional and reliable support.Working Hours :Monday - Friday hours to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
Daily tasks include:
Greeting clients in a professional and friendly manner upon arrival
Managing some front-of-house duties including emails, calls and handling enquiries
Assisting colleagues with daily workloads and tasks
Using the firm’s internal client records system to manage and update information
Supporting bookkeeping tasks such as data entry, reconciliations, record maintenance and VAT returns using commercial software
Assisting with basic accounting duties using Microsoft office products and commercial accounting software
Maintaining confidentiality and accuracy in all client-related work
Training:Accounts or Finance Assistant Level 2.
You will attend York College for one day per week during college term time. Some of your college sessions may be delivered online. The remainder of your training will take place in the workplace.Training Outcome:Upon completion of the apprenticeship, we will discuss opportunities for you to progress with R Stride & Co and become a fully qualified accountant.Employer Description:We are a growing firm of accountants based in the Huntington area of York, providing a wide range of accounting, bookkeeping, and financial services to a diverse client base. Due to continued expansion, we are looking for a motivated and enthusiastic individual to join our team. We also have another office in Harrogate.Working Hours :Monday to Thursday 9am to 5pm, Friday 9am to 4pm, with a one-hour lunch break each day.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Willingness to learn,Interest in accounting,MS Excel experience....Read more...
First line triage of customer support tickets
Ensure timely and effective customer responses
Customer SIM Card & Device Record Management
Commissioning of installed devices
Maintain Issue records in a timely and accurate manner
Work with colleagues across SM UK to solve customer queries
Maintain familiarity with the Stream platform to ensure ability to effectively support customers
Adherence to company policies and procedures
GDPR aware and compliant in all activities
Completion of any training allocated
Assisting with general administrative duties
Answering phone calls and responding to emails
Managing documents
Data entry and maintaining records
Supporting senior staff with day-to-day tasks
Training:
There will be 1 day per month where the apprentice will attend Leeds City College (Print Works Campus) studying towards a Level 2 Customer Service qualification
Training Outcome:
A full-time permanent contract is highly likely upon completion of this 15-month apprenticeship
As well as the possibility of moving up and completing a Level 3 Business Admin apprenticeship
Employer Description:SM UK, established in 2000, is the UK’s leading expert in commercial fleet safety and vehicle conversions. We provide advanced vehicle safety systems, van conversions, and fleet solutions, specialising in radar collision prediction, AI blind-spot detection, and tailored conversions that enhance road safety.Working Hours :Monday to Friday, either 08:30 - 16:30 or 09:00 - 17:00.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative....Read more...
This apprenticeship role provides an opportunity to develop skills in basic accounting, bookkeeping and office administration while working towards a recognised apprenticeship qualification.
Assist with data entry of invoices, receipts and financial records
Support basic bookkeeping and expense tracking
Help organise financial documents and company records
Provide general office administrative support
Assist with emails, filing and document preparation
Support the finance and operations team with daily tasks
Training:To meet the requirements of the Level 3 Business Administrator Apprenticeship programme, you will need to spend 6 hours a week of your time undertaking off-the-job learning, which will include:
Formal training, including online learning and internal learning events
1-2-1s with your coach and line manager
Observing and shadowing colleagues
Writing up learning reflections for your portfolio
Training Outcome:Full-time employment.Employer Description:Sept Group Ltd operates Sanjugo, a fast-growing Japanese izakaya-style restaurant brand at London with locations in Shoreditch, Angel and Victoria.
They're known for:
Authentic Japanese dishes (sushi, sashimi, donburi, bao, premium sake)
Award-winning chefs with backgrounds at Harrods Sushi Bar, Sushisamba, Roka, Umu and Nobu
A warm, intimate izakaya atmosphere at accessible prices
Finalist for Uber Eats Restaurant of the Year 2025
Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Initiative,Microsoft 365 Suite....Read more...
Sales and marketing
Registering applicants, booking appointments for viewings
Liaising and dealing with clients/queries
Sending and responding to emails
Managing files
Answering the phone
Tenant referencing
Filing
Managing inbox
Ensuring all properties are marketed consistently
Preparing tenancy agreements and other paperwork
Leafleting
Data entry
Carrying out basic property research
Assisting sales team members
Diary management
General administrative duties
Provide excellent customer service
Training:
Full training will be given, leading to a recognised Business Administrator Apprenticeship Standard qualification
Full on-the-job training will be delivered
Off-the-job training will be supported by our Training Provider - Davidson Training UK Ltd
You will also complete the Functional Skills in maths and English up to and including Level 2 (if you already do not hold the equivalent)
Training Outcome:
The potential for the right candidate to become a permanent member of the team once their qualification has been completed
Employer Description:We are a truly independent estate agency which is owned and managed by local, experienced and enthusiastic property professionals.
Our staff are knowledgeable and very easy to talk to so whether we are helping you buy, sell or let we are committed to supporting you from beginning to end.Working Hours :Monday - Friday, shifts to be confirmed.Skills: Communication skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Full Driving licence desired,Good level spoken english,Good telephone manner,Team worker,Enthusiasm and common sense,Personable....Read more...
Strong attention to detail, good problem-solving skills, and the ability to prioritise workloads to meet business demands are essential.
A willingness to learn and a positive, enthusiastic, and committed attitude are also important qualities for the role.
Duties will include:
Filing away and sorting out emails, answering the reception phone for Incoming calls
General administrative duties such as filing, printing, and scanning
Entering purchase Invoice information to relevant PO number
Reconciling and paying off supplier invoices to monthly statements
Paying off monthly Direct Debits
General maintenance of purchase ledger
Chasing outstanding PO’s that have been raised with suppliers
Process pro forma invoices to be paid and reimbursement of employee receipts
Produce weekly payment run of supplier and sub-contractor invoices
Complete new supplier account forms
Processing and reconciling Company Credit cards
Other adhoc duties
Training:
Training will be delivered at Peterborough College
This will consist of 1 day a week at the College, typically having a classroom session in the morning and then independent learning in the afternoon
Training Outcome:
Full time role in Accounts department here at the company
Employer Description:AJS Control and Automation is an engineering and industrial automation company that designs, installs, and maintains control systems for manufacturing and processing industries, particularly food, beverage, and agri-technology sectors.
Head office is based in Holbeach but works mainly across the UK, supporting industrial and manufacturing facilities with automation and reliability solutions.Working Hours :Monday - Friday, 8.30am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Hard Working,Data Entry,Willing to Learn,Ask Questions....Read more...
Prepare source documents for computer entry by compiling, sorting and organising documents, resolving questionable data, setting daily priorities
Maintain accounts systems for multiple companies by inputting sales and purchase ledgers
Prevent erroneous entries by inputting voids and cancellations
Update records by entering adjustments
Complete bank reconciliation and prepare VAT returns
Prepare management accounting information
Prepare payroll
General office duties, including but not limited to answering phone calls, emails, dealing with visitors
Training:You will be training towards the:
Level 3 Assistant Accountant Apprenticeship Standard
AAT Level 3 Diploma in Accounting including modules such as:
Tax Processes for Businesses
Financial Accounting: Preparing Financial Statements
Management Accounting Techniques
Business Awareness
Functional Skills in maths and English, if required
Training Outcome:
The next steps for the successful apprentice would be to complete the level 4 and then level 7 apprenticeship
Atrium Accounts will no doubt support the right candidate with their learning journey
Employer Description:Atrium Accounts are based in York who offer a full range of accounting, tax and business services to small and medium sized businesses across the UK. Our clients range from small sole traders who need help with their year-end accounts, tax compliance and business strategy, to larger companies that have outsourced their entire finance function to Atrium who provide full time support.Working Hours :Monday - Friday 9.30am - 5.30pm
(Could be flexible, possibly with 4 days per week i.e. 30 hours).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Independence,MS Office Knowledge,Confidentiality....Read more...
Provide general administrative support including filing, scanning, photocopying, data entry and archiving
Maintaining the company's quote tracking spreadsheet in Excel
Answer telephone calls, take messages, and direct enquiries to the appropriate person
Respond to emails and assist with customer enquiries in a professional manner
Maintain accurate records, databases, and filing systems
Assist with preparing reports, marketing presentations, and business documents
Maintain the company's social media using Social Pilot by updating case studies, employee highlights and Marketing Brochures
Support scheduling of meetings, appointments, and diary management for Senior Management
Help with ordering office supplies and monitoring stock levels.
Assist with processing incoming invoices
Support the team with recruitment administration & IT set up for new starters
Work with different departments to understand business operations and provide support where needed
Maintain confidentiality when handling company and employee information
Follow company procedures, policies, and health and safety requirements
Attend training sessions and complete all apprenticeship coursework and assessments
Training:
Business Administrator Level 3
End Point Assessment
Monthly Tutor/Assessor Sessions
Work Based Training
Training Outcome:The sky is the limit really, there is a progression route available to become the Office Manager upon successful completion of this apprenticeship for the right candidate.Employer Description:With our unique blend of expertise and passion we can push the boundaries of design and service.
Our proactive collaboration with developers, architects and construction professionals, results in the successful delivery of projects, often with significant time, cost and risk reductions.Working Hours :Monday - Friday 9am - 5:30pm.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Team working,Willingness to Learn,Professional & Positive,Time-Management....Read more...
Prepare source documents for computer entry by compiling, sorting and organising documents, resolving questionable data, and setting daily priorities
Maintain accounts systems for multiple companies by inputting sales and purchase ledgers
Prevent erroneous entries by inputting voids and cancellations
Update records by entering adjustments
Complete bank reconciliation and prepare VAT returns
Prepare management accounting information
Prepare payroll
General office duties, including but not limited to answering phone calls, emails, and dealing with visitors
Training:You will be training towards the:
Level 2 Accounts or Finance Assistant Apprenticeship Standard & AAT Level 2 Certificate in Accounting, including modules such as:
Introduction to bookkeeping
Principles of bookkeeping controls
Principles of costing
Business environment
Functional Skills in maths and English, if required.Training Outcome:The next steps for the successful apprentice would be to complete the Level 3, level 4 and then level 7 apprenticeship. Atrium Accounts will no doubt support the right candidate in their learning journey. Employer Description:Atrium Accounts are based in York who offer a full range of accounting, tax and business services to small and medium sized businesses across the UK. Our clients range from small sole traders who need help with their year-end accounts, tax compliance and business strategy, to larger companies that have outsourced their entire finance function to Atrium who provide full time support.Working Hours :Monday to Friday, 9.30am to 5.30pm.
(Could be flexible with 4 days per week i.e. 30 hours).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Independence,MS Office Knowledge,Confidentiality....Read more...
As an Apprentice Business Administrator within the Reablement Service, you will provide vital administrative and business support to help ensure the smooth running of the service. You will work closely with operational staff, managers, and other professionals to support service delivery for people receiving reablement support in their own homes.
Key responsibilities include:
Providing administrative support to the Reablement team, including data entry, record‑keeping, and document management
Supporting scheduling, coordination, and communication across the service
Using IT systems accurately to maintain records and reports
Assisting with customer enquiries and correspondence in a professional manner
Working collaboratively with colleagues to support efficient service delivery
Training:
This apprenticeship will provide you with the Level 3 Business Administrator Apprenticeship
Training will be delivered by Heart of England Training
More information about this apprenticeship can be found here:
https://hoet.co.uk/apprenticeships-business-administration/Training Outcome:
This is a fixed term for 20 months, however this can lead to permanent position depending on course completion and performance
Employer Description:Warwickshire County Council is the local government authority for the county of Warwickshire, providing public services such as Social Care, Education, County Highways, Rural Services, Public Health, Fire and Rescue, plus much more. Since 2012 the Council has delivered a top class apprenticeship scheme, recruiting more than 380 apprentices, most of whom have been retained in further roles at the Council.Working Hours :Monday to Friday, generally 9.00am - 5.00pm, but in line with our flexible working policy.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental,Patience....Read more...
Registering candidates
Answering incoming telephone calls and assisting with enquiries
Supporting consultants with sourcing suitable candidates for vacancies
Arranging interviews between candidates and clients
Building relationships with candidates and providing excellent customer service
Managing compliance documentation and candidate records
Carrying out general administration duties, including emailing, filing, scanning, and data entry
Learning all aspects of the recruitment process from experienced consultants
Training:The Level 3 Apprenticeship in Business Administration includes:
Level 3 Apprenticeship in Business Administration
Level 2 Functional Skills in Mathematics (if applicable)
Level 2 Functional Skills in English (if applicable)
You will attend a half-day training session with HBTC, where you will develop your business administration knowledge and skills, and work towards any required Functional Skills qualifications (where needed). Additional off-the-job training and an End Point Assessment will also form part of the apprenticeship.Training Outcome:This apprenticeship offers an excellent opportunity to develop valuable skills, knowledge, and workplace experience. Upon successful completion, there may be opportunities for permanent employment, career progression within the company, or progression onto higher-level qualifications or further education.Employer Description:At Venatu Recruitment Group, people and development are at the heart of what they do. You’ll be joining a supportive and experienced team that will help guide you through the early stages of your career and provide you with valuable hands-on experience in the recruitment industry.Working Hours :Monday to Friday, 9am - 5pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
Data entry and processing
Assisting with payroll calculations and payrolled benefits
Handling basic queries from clients
Assisting the payroll team with sending payslips, P45s, P60s and P11d(b)
Liaising with HMRC
Providing general admin support
Developing working relationships with new and existing clients
Learning payroll legislation
Maintaining confidentiality
Covering reception as and when required
Handling incoming and outgoing post as and when required.
You will learn how payroll operates, need to be able to maintain accurate records and will develop a strong understanding of payroll legislation.
You don't need any previous payroll experience, we want someone who is eager to learn and committed to delivering excellent service.
We will provide structured training and an opportunity for career progression for the right candidate.
If you enjoy working with numbers, are detail-orientated and looking for a career in payroll, we would love to hear from you!Training:A 100% tailored training and assessment programme will be delivered to support you throughout your Apprenticeship, (21 months including endpoint assessment). Topics covered include –
Business and Customer Awareness
Payroll Core
Pensions
Technical Payroll
Regulations and Compliance
Systems and Processes
Planning and Prioritisation
Analysis skills
Using Systems and Processes
Producing Quality and Accurate Information and Reports
Training Outcome:A position in Payroll. Employer Description:smh.group/about-smh-groupWorking Hours :Monday to Friday, 9.00am to 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working....Read more...
We are working closely with a growing, multi-site operation combining a busy restaurant, a food-led retail store. The business operates in a fast-paced, high-volume environment where stock, margins, and labour costs change daily. Think craft beer, burgers, premium groceries, and a constant flow of footfall – both eat-in and grab-and-go. There are currently multiple locations, each with its own P&L, but with centralised finance.The Financial Controller needs a hands-on, reliable Management Accountant who understands the unique pressures of hospitality and retail – from stock shrinkage to split-second EPOS data.This is not a remote back-office role. The business needs someone who can sit between the books and the shop floor. You will work directly with the FC to:Key Responsibilities
Manage purchase ledger, sales ledger, and bank reconciliations across all sitesProcess supplier invoices and match to delivery notes (high volume – food, drink, packaging, retail goods)Reconcile EPOS data (till systems) to daily sales reports and bank depositsPrepare weekly cash flow forecasts and monitor daily bankingAssist with weekly and month-end stock takes (food, drink, retail merchandise)Analyse stock variances, wastage, theft, and over-pouringCalculate accurate gross profit by product category (e.g., fresh food, alcohol, packaged goods)Work with site managers to reduce shrinkage and improve marginProduce individual P&Ls for each location and a consolidated viewTrack key hospitality/retail metrics: average spend, cover counts, GP%, labour %, wastage %Identify underperforming sites or product linesPrepare VAT returns (including food vs non-food, zero-rated, standard-rated – hospitality/retail specific)Support with payroll data (hourly staff, tips, tronc)Assist with year-end audit and stock valuationDeputise for the FC when required
Essential Candidate Profile
Hospitality and/or retail experience – has worked in a restaurant group, pub chain, cafe operator, deli, or multisite convenience retail business.Multisite understanding – knows that each site has its own personality, team, and stock challenges.Stock-savvy – comfortable with stock sheets, variance reports, and chasing site teams for accuracy.Systems-capable – can handle EPOS, accounting software (Xero/Sage/QuickBooks), and Excel (pivot tables, lookups).Hard-working and autonomous – needs minimal supervision, but knows when to escalate to the FC.Process-driven – will suggest better ways to track wastage, automate supplier reconciliations, or speed up month-end.
Desirable (but not essential)
Experience with hospitality-specific software (e.g., Fourth, Apicbase, or EPOS back-office tools).Knowledge of multi-VAT rates in food and drink (e.g., eat-in vs takeaway, alcohol, soft drinks).Previously managed or supported a team of site-level administrators.
What the Role Offers
Direct line to the FC – real responsibility, not just data entry.A hybrid working pattern (some days at the Walthamstow head office/site, some from home).The chance to shape finance processes in a growing hospitality/retail group.A down-to-earth, high-energy culture – no corporate excess.
....Read more...
To deal with telephone queries and correspondence from tenants in respect of Welfare Reform and their rent accounts
To provide administrative and clerical support to the Income Recovery Team, such as scanning, printing, filing documents and data entry
Reception duties including attendance at meetings
To collect, collate and input data and update computerised and manual systems as required
To access IT systems to generate letters, reports and associated documents
To help provide support to tenants to enable them to become more financially, digitally and socially included
Write formal letters and other correspondence as required
Any other duties as assigned and deemed commensurate with the grade and overall responsibility of the post
Operate according to the Council’s corporate values, code of conduct and employee competencies
Take responsibility for personal health and safety and have regard to other persons who may be affected by the performance of the duties of the post, in accordance with the provisions of Health & Safety legislation and relevant Council policies and procedures
Exercise proper care in handling, operating or safeguarding any equipment, vehicle or appliance provided, used or issued for the performance of the duties of the post
Have a commitment to and understanding of the Council’s approach to equality and diversity
Comply with all relevant Council policies and procedures including financial regulations, HR policies / procedures, Data Protection, Freedom of Information Act and ICT Codes of Practice
Adhere to relevant working practices, methods and procedures and undertake relevant training and development as required and respond positively to new and alternative ways of working
Carry out any other reasonable duties and responsibilities commensurate with the grade and level of responsibility of the post
Engage with digital models of service delivery and support the implementation of digital working methods
Training:
We host supporting workshops regularly throughout the apprenticeship which you will attend in person at our designated training site/campus
These workshops are carefully designed to support the learning required throughout the apprenticeship programme
You will work with expert assessors and tutors to develop new knowledge, skills and behaviours within the profession
You will experience a blended learning model
Training Outcome:
Permanent role within the company for the right candidate upon completion of the apprenticeship
Employer Description:As one of the largest employers in the area we offer a wide range of services across the district including housing repairs, parks and green spaces, neighbourhood wardens, environmental health, planning and customer services to name just a few. We are located near to the M1 and most of our sites are on a bus route or are within walking distance of a train station.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Creative,Initiative,Non judgemental,Patience....Read more...
Accounts & Office Administrator
Sevenoaks
Monday – Friday 8.30am - 5pm
£27,000 – £30,000pa
We’re working with a well-established, bespoke manufacturer seeking an Accounts & Office Administrator to join their team. This is a fantastic opportunity for someone who enjoys a mix of finance and office-based responsibilities in a supportive, collaborative environment
The Role
This is a varied and hands-on position, ideal for someone who enjoys combining finance support with day-to-day office coordination. You’ll play a key role in ensuring the smooth running of the office while supporting the finance function with accurate and timely administration.
Key Responsibilities
- Processing invoices and assisting with purchase ledger duties
- Accurate data entry and financial record maintenance
- Supporting supplier statement and credit card reconciliations
- Managing office supplies and ensuring a well-organised workspace
- Monitoring shared inboxes and responding to queries
- Handling incoming calls in a professional manner
- Providing administrative support across the business
- Assisting senior management with day-to-day coordination
- Supporting a positive and efficient office environment
Candidate Profile
- Previous experience in a finance or accounts-based role
- Good administrative skills
- Strong attention to detail and confidence working with numbers
- Excellent communication skills and a professional manner
- Highly organised with the ability to prioritise tasks
- Computer literate
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...
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Billings Administrator
Sevenoaks
Monday – Friday 8.30am - 5pm
£27,000 – £30,000pa
We’re working with a well-established, bespoke manufacturer seeking a Billings Administrator to join their team. This is a fantastic opportunity for someone who enjoys a mix of finance and office-based responsibilities in a supportive, collaborative environment
The Role
This is a varied and hands-on position, ideal for someone who enjoys combining finance support with day-to-day office coordination. You’ll play a key role in ensuring the smooth running of the office while supporting the finance function with accurate and timely administration.
Key Responsibilities
- Processing invoices and assisting with purchase ledger duties
- Accurate data entry and financial record maintenance
- Supporting supplier statement and credit card reconciliations
- Managing office supplies and ensuring a well-organised workspace
- Monitoring shared inboxes and responding to queries
- Handling incoming calls in a professional manner
- Providing administrative support across the business
- Assisting senior management with day-to-day coordination
- Supporting a positive and efficient office environment
Candidate Profile
- Previous experience in a finance or accounts-based role
- Good administrative skills
- Strong attention to detail and confidence working with numbers
- Excellent communication skills and a professional manner
- Highly organised with the ability to prioritise tasks
- Computer literate
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...
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Duties will include:
Setting up the training room for courses, preparing, checking and posting course materials, meeting delegates and helping with refreshments, emailing course invites (including Zoom invites) and sending out certificates.
The role may also include some sales support and data entry onto our database. (No cold calling)
Collating and dispatching tutor binders for new tutors as well as sending them the zoom recording for the required course
Ensuring course materials have arrived at site/delegate addresses.
Ensuring that the kitchen and training room are set up for courses and ensuring these areas are kept clean and tidy before, during and after all classroom courses
Answering telephone and prompt referral of all sales leads or calls to appropriate person
Liaising with local restaurants/cafes to arrange and order delegates lunches and booking of tables where required
Responsible for maintenance of the systems, including updating of records and completing all information as fully as possible
Training:
The apprentice will be expected to attend Craven College once per fortnight (Wednesdays) and work the other 4 days (5 one week)
Training Outcome:
Permanent Employment
Employer Description:Small, family business (10 staff) established since 1990. Friendly close-knit team and a comfortable, modern working environment close to town centre and public transport. Food industry training and audits. We provide training at our offices in Skipton, but also on site at food factories and remotely. This includes food safety and auditing training as well as specialist courses. We also provide ethical audits to make sure that staff at these factories and on farms are being treated fairly and paid correctly.Working Hours :Monday - Friday, 09:00 - 17:00
30 minutes for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Creative,Initiative....Read more...
The successful candidate will provide efficient and effective administration support to all areas of the business
Typical duties of the apprentice will include:
Data entry
Report writing
Filing
Use of Microsoft Software
Liaising with staff, clients and visitors regarding company related matters
Handling queries
Meeting arranging and minute taking
Information handling
Raising purchase orders
Processing invoices
Ensuring compliance and quality assurance is met in line with company procedures
Providing any other administrational support to areas of the business
As part of the apprenticeship, you will be required to produce a portfolio of evidence.Training:
By completing the Level 3 Business Administrator apprenticeship, you will gain a qualification equivalent to two A-levels
During the apprenticeship, you will be required to undertake off the job training; this will be provided to you during your working hours and will account for 20% of your working time
Training Outcome:
Following completion of the apprenticeship, there may be many opportunities to progress within Swiftool, in departments such as: HR, Finance, Quality or Sales
There are also other progress routes on to further qualifications in these subjects or other business areas
Employer Description:SPE Ltd is an award winning, family owned, UK award winning precision engineering business which has experienced high growth since 2002.
Our apprenticeship program offers personalised learning in a structured work environment whilst providing employer led qualifications.Working Hours :Monday - Thursday, 8.00am - 4.30pm and Friday 8.00am - 2.30pm. You are entitled to an unpaid lunch break of 30-minutes, each working day.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Strong literacy skills,Interpersonal skills,Strong Microsoft Office skills....Read more...
Front of House Coordinator - Customer Service Apprentice
This role involves answering telephone enquiries promptly and courteously, handling customer requests, and maintaining a tidy and organised reception environment.
Administrative duties include filing documents and ensuring all records are kept up to date, as well as accurate data entry to support the smooth operation of the business. The coordinator is also responsible for conducting fire drills and lift checks as required, ensuring compliance with health and safety standards.
As the business operates across multiple locations, the Front of House Coordinator may be required to move between sites, adapting to different environments as necessary. Flexibility and a proactive attitude are essential for success in this role.
The ideal candidate will be organised, approachable, and able to multitask efficiently, demonstrating a commitment to maintaining high standards of safety and customer care.
Training:Functional Skills Level 2 if required
Level 2 Customer ServiceTraining Outcome:Level 2 Customer Service Employees benefit from engaging in diverse projects, collaborating with talented colleagues, and gaining exposure to innovative practices in the industry. Whether you are looking to develop specialist expertise or aspire to leadership roles, you will find ample scope to shape your career and make a meaningful impact with us.Employer Description:Sheriff House is registered as part of our parent company, All Saints Homeless Shelter. All Saints Homeless Shelter works to support homeless people across the region.
They also have a physical office, located in Nottingham, NG7. Sheriff House becamehas evolved from a private residence to bustling offices, and now, a vibrant space where people come together to work, collaborate, and connect.
At Sheriff House, we believe that workspaces should inspire. By offering flexible, fully serviced workspaces, we help businesses and individuals to thrive – without the burden of lengthy leases, hidden overheads, or admin distractions.
Working Hours :Monday – Friday Between 8.00am – 6.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Customer care skills,Administrative skills....Read more...
The Business Administrator Apprentice is responsible for providing comprehensive administrative support to the organisation and it's buildings.
As a Business Administrator Apprentice you will be involved in various aspects on the business.
Key duties include:
Collating bills
Liaising with external suppliers
Carrying out accurate data entry
Managing invoicing processes
The role also encompasses a variety of other administrative tasks, such as:
Maintaining records
Organising documents
Assisting with general office operations
Strong attention to detail, excellent communication skills, and the ability to work efficiently both independently and as part of a team are essential for this position.Training:
Functional Skills Level 2 if required
Level 3 Business Admin
Training Outcome:Level 3 Business Administration Employees benefit from engaging in diverse projects, collaborating with talented colleagues, and gaining exposure to innovative practices in the industry. Whether you are looking to develop specialist expertise or aspire to leadership roles, you will find ample scope to shape your career and make a meaningful impact with us.Employer Description:Sheriff House is registered as part of our parent company, All Saints Homeless Shelter. All Saints Homeless Shelter works to support homeless people across the region. They also have a physical office, located in Nottingham, NG7. Over the years, Sheriff House has evolved from a private residence to bustling offices, and now, a vibrant space where people come together to work, collaborate, and connect. At Sheriff House, we believe that workspaces should inspire. By offering flexible, fully serviced workspaces, we help businesses and individuals to thrive – without the burden of lengthy leases, hidden overheads, or admin distractions. Working Hours :Monday – Friday Between 8.00am – 6.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Customer care skills,Administrative skills....Read more...
