Apprentice Sales Support Administrator

Speaking with customers via phone and email in a polite, professional manner Using our CRM system to log data, update customer records, and track interactions Preparing and sending quotes for customer orders Assisting with order processing and basic administrative tasks Working closely with the sales and operations teams to ensure excellent service Learning how to manage enquiries, resolve customer issues, and build relationships Use of bespoke software and internal applications Data entry Any other administrative duties upon request

Training:
Level 3 Business Administration Apprenticeship Standard Training is delivered through remote delivery into the workplace, so access to a laptop is essential

Training Outcome:

After successful completion of the apprenticeship, there is the opportunity to progress into a full-time assistant role with the company.

Employer Description:
Xpress Fuel are one of the largest independent fuel suppliers, providing fuel cards and bulk fuel deliveries across the UK within a 24 – 48 hour turn around.

Working Hours :
Monday to Friday, between 9am - 5pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Creative,Initiative