Be involved in the day to day running and management of the IT helpdesk
Provision and maintain managed services
Create and resolve IT support tickets for customers
Resolve 2nd and 3rd line IT support requests
Resolve 2nd and 3rd line server related issues
Maintain a high level of customer satisfaction
Perform maintenance tasks for servers and workstations remotely
Manage projects relating to experience
Provide IT support out of hours for project work
Working with teams to streamline processes for the business and to our customers
Aid future team members with our documentation as we process tasks/projects to maximise efficiencies
Strong financial acumen and be able to execute and deliver on sales & budgets
Administration tasks around back end office and help with lead generation
Training:Why choose our Azure Cloud Support Specialist Apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:
90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average
Employer Description:Birak IT is here to help start ups and small businesses in Hampshire. We’re not focused on global domination. We are focused on bringing the best IT systems at small business budgets and we have IT systems that are reliable.Working Hours :Days and shifts to be confirmed.Skills: IT skills,Problem solving skills,Driving licence & own vehicle....Read more...
I.T. Apprentice is role to provide first line support to the business over the phone or in person or via remote software, they are responsible for building PC’s and Laptops. To learn and assist the fellow department members in their roles when required. Working in a small team, they will gain hands on experience with many solutions and network systems that operate in a football stadium that will be valuable learning experience for them.
Duties and Responsibilities:
To provide 1st line technical support to all departments within the organisation
To be the first point of contact for support calls to the 2188 number
To log all support calls on the Fault logging system
To manage the inventory system and make sure the program is kept up to date
To setup/configure I.T equipment
To provide technical support to the company’s mobile telephones
To provide match day technical support as per the I.T department Rota (optional)
To provide match day on call assistance as required (optional)
To ensure all relevant equipment/systems are functioning prior to home matches
To liaise with outside suppliers / support contactors as required
To manage stock levels and keep a record of equipment with stock checks
Learn IT systems as they gain experience to assist the dept in its day-to-day operations
Training Outcome:The role offers long term security and the opportunity to progress into a permanent position.Employer Description:Blackburn Rovers Football Club, officially The Blackburn Rovers Football and Athletic Limited, is a historic football club based in Blackburn, Lancashire. Founded in 1875, it is one of the founding members of the Football League and currently competes in the EFL Championship. The club operates from Ewood Park and is known for its strong community focus, youth development, and commitment to equality and safeguarding in the workplace.Working Hours :35hrs – when not in college, based required at Ewood. Works Match Day Rota with Time off in LieuSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Main duties and responsibilities
Service Desk and Technical Assistance:
· First line ‘break-fix’ assistance to school-based users as directed by the site Service Desk queue · Use the service desk software to report, log and correspond to requests · Communicate with school-based staff to inform them of the action and progress of reported problems · Assist school-based staff and students with technical issues* · Provide high levels of customer service
Hardware/Software Support and Fault Diagnosis:
·First-line support for workstation and laptop support. Assessment and resolution of hardware/software issues· First line support for printers. Basic assessment and resolution of hardware issues · First line support for ICT peripheral devices (USB devices, Scanners, tablets, etc)* Assessment of hardware/software issues · First line support for interactive whiteboards and projectors. Basic assessment and resolution of hardware issues · First-line support for wireless access points and hardwired network points. Basic assessment and resolution of issues · Complete troubleshooting tasks on supported infrastructure as directed by the service desk. · Test and change cables as required. (Network, USB, serial, parallel, etc) · Change and diagnose hardware equipment as directed by the service desk
Routine Maintenance and Service Tasks: · Complete software installations on workstations and laptops as directed by the service desk · Complete deployment of images to workstations or laptops as directed by the service desk · Change and replace printer consumables and paper as required · Restore workstation/laptop images as directed by the service desk · Complete Active Directory maintenance tasks as directed by the service desk · Complete backup restores as directed by the service desk · Complete routine hardware/software maintenance tasks as directed by the service desk · Report breakages, vandalism or recurring problems to the service desk · Maintain school asset record systems · Maintain school stock systemsTraining Outcome:Potential full-time role upon successful completion of the apprenticeship.Employer Description:The Aspirations Academies Trust, as a sponsor of primary and secondary age academies in England, is committed to raising students’ aspirations so that all young people reach their fullest potential and achieve the success they desire.Working Hours :Monday to Friday (08:00 - 17:00).Skills: Communication skills,IT skills,Attention to detail,Team working....Read more...
Windows Engineer
Unique opportunity for a Microsoft / Windows Engineer to join a leading Managed Service Provider to join their established Microsoft Cloud team to provide 2nd Line/3rd line Support to their Private and Public secture clients, primarily Windows Server/On-premise AD, Microsoft 365 and Azure environments. This is a permanent opportunity to grow your career and make a significant impact in a dynamic environment.
Key Responsibilities:
Deliver high-quality 2nd/3rd Line Support to our diverse clientele, ensuring optimal performance and user satisfaction.
Collaborate with cross-functional teams to design and deploy scalable solutions that meet business requirements.
Stay ahead of the curve by keeping up-to-date with the latest Microsoft technologies and industry best practices.
Ideal Candidate:
Proven experience in a Managed Services Environment, with a focus on Microsoft technologies (Windows Server/On-premise AD, VMWare, M365, Azure)
Strong problem-solving skills and a commitment to excellence in customer service.
Excellent communication and project management abilities.
Relevant Microsoft certifications are highly desirable.
Remote based.
Paying up to 38k, depending on experience.
+ On-call, 1 in 4 (additional pay) ....Read more...
Greeting patients on reception, booking appointments, and answering phones and sign posting to the relevant service
Handling cash / processing payments for any private work completed by G. Ps such as taxi or HGV medicals
Scanning documents, handling post and filing documents
Data input - transferring patient records from paper to electronic systems
Keeping up to date with mandatory training and practice policies and procedures
Training:
Customer Service Practitioner Level 2 Apprenticeship Standard
Training Outcome:
To be fully trained in all aspects of the G.P receptionist role, leading to full time employment and being multiskilled in other areas of the business to support the admin team
Employer Description:Oxford Terrace and Rawling Road Medical Group have over 17,500 patients, and we operate over two sites in Bensham, Gateshead.
Our aim is to provide comprehensive NHS primary care services to manage the health and well-being of our patients. All new staff members will receive training and support to empower them to signpost patients to the most appropriate practitioner.Working Hours :Monday - Friday, 10.00am - 4.00pmSkills: Communication skills,IT skills,Administrative skills,Team working,Initiative....Read more...
The successful candidate will assist with day-to-day operations, including;
Managing support tickets
Preparing reports
Maintaining accurate records
Logging and closing customer support calls
Sending daily/weekly/monthly reports to clients
Collating and organising data
Updating and maintaining internal and external documentation and ticketing systems
Assisting with basic troubleshooting and escalating issues where necessary
Supporting the business
Training:
1 Day a week virtual College training
The rest of the training will be completed in the workplace
Training Outcome:
Potential to progress into a full time role within the company
Employer Description:The Thompson Group provide specialist design, installation and maintenance of integrated security, fire, communications and life safety systems for our clients across the UK. Our passion is in delivering the right technology or combination of technologies for any building or environment; enabling people to live and work safely and to simplify and add value to their day to day operations.Working Hours :Monday- Friday
Shifts to be confirmedSkills: IT skills,Attention to detail,Organisation skills,Team working....Read more...
Do you enjoy talking to people and get energised working in a fast-paced environment? Do you enjoy working to targets and goals? Do you want to work in a culture that is fun, friendly and shows that we are passionate about what we do?We are a fast-growing e-commerce packaging company based in Barnet, North London and we are looking for a Inbound Sales Advisor to come and join our team! If you are commercially minded, confident and a tenacious professional that has the ability to communicate effectively and build strong client relationships then this could also be the role for you!We are the UK's leader in paper bags, cartons and other packaging products. The company has numerous marketing leading brands across Europe with a team of 50 people across 4 locations, including London, Hertford, Berlin, and Newmarket - half of which are based at this location.We are seeking an enthusiastic and customer-focused Inbound Sales Adviser to join our team. The successful candidate will be the first point of contact for inbound customer enquiries, providing product information, processing sales, and ensuring a positive customer experience. The ability to communicate in a second language is a strong advantage, helping us better serve our diverse customer base.We are looking for candidates with strong communication, organisational, numerical skills and active learners so that we can focus your initial training around our packaging products, service, and the marketplace.Every employee at Rocaba Group is unique and valued. We take pride in delivering excellence consistently and with our rapid growth and success, we are always looking to add the best talent to our teams. We are looking for candidates that have a strong work ethic, desire to learn and can build strong relationships with their colleagues.In return we offer a wide range of benefits for all of our staff, including the opportunity to learn and develop a range of skills, supportive working environment, and strong culture. We also have a competitive holiday allowance, as well as many of the basics, including optional private healthcare, pension contributions and free eye-testing.Key Responsibilities
Handle inbound calls, emails, and online enquiries in a professional and timely manner.Provide accurate product/service information and guide customers through options to meet their needs.Convert inbound enquiries into sales while ensuring a customer-first approach.Record all interactions, leads, and sales activity in the CRM system accurately.Manage customer queries, complaints, and after-sales support, escalating where necessary.Work closely with colleagues in sales, marketing, and customer service to maximise customer satisfaction.Meet and exceed individual and team KPIs, including sales conversion, response times, and customer service scores.Maintain up-to-date knowledge of products, services, and promotions.Represent the company in a professional and positive manner at all times.
Skills & Requirements
Previous experience in sales, customer service, or a similar customer-facing role (inbound sales preferred).Strong communication and interpersonal skills, with a friendly and confident telephone manner.Ability to build rapport quickly and convert enquiries into sales.Good IT literacy, including CRM systems, email, and Microsoft Office.Highly organised with the ability to manage multiple enquiries simultaneously.Target-driven with a focus on delivering excellent customer experiences.Second language skills (spoken and written) are highly desirable and considered a strong advantage.Be resilient, energetic, enthusiastic, have a 'can do' attitude and dynamism.
Qualifications
Minimum: GCSEs (or equivalent) in English and Maths.Desirable: Further education or training in sales, customer service, or business administration.
What We Offer
Competitive salaryTraining and development opportunities.Friendly, supportive team environment.Opportunity to grow with a successful, expanding business.
Other Benefits
Career development opportunitiesOn-site parkingCasual dressSubsidised private health careVibrant and dynamic working environment
How to Apply:Please attach an up-to-date copy of your CV to the link provided, and we will be in contact.....Read more...
Logging of client records
Reception duties
Bookkeeping and preparation of VAT returns using SAGE 50
Assistant payroll clerk
Help with business admin duties. (managing post in and out)
Training:
Assistant Accountant Level 3 Apprenticeship Standard
Training Outcome:
Support throughout AAT qualification
Employer Description:Accountancy firm based in Preston. We provide following services to small businessWorking Hours :Monday - Thursday, 9.00am - 4.30pm and Friday, 9.00am - 2.00pmSkills: Communication skills,IT skills,Attention to detail,Customer care skills,Administrative skills,Analytical skills,Initiative....Read more...
Daily duties will include:
Welcome visitors and provide a professional first point of contact at both sites.
Answer telephone queries and forward messages promptly.
Provide general clerical and administrative support including handling mail, photocopying, filing, typing reports, minute-taking, and producing documents.
Support the Office Manager, pastoral leaders, and Senior Leadership Team (SLT).
Maintain a tidy and professional office environment, ensuring compliance with Health & Safety standards.
Assist with organising school events such as visits, open evenings, enrichment activities, awards ceremonies, and concerts. · Manage internal bookings (e.g., Chromebooks, theatre space).
Provide First Aid cover as required (training will be provided).
Support other departments during busy periods or staff absences.
Training:Apprenticeship training is completed fully within the workplace, with supportive on the job hours and tailored training from our training consultant.Training Outcome:Successful completion of the apprenticeship may lead to progression into full-time administrative roles within the school or wider opportunities in business administration.Employer Description:A vibrant and inclusive school with a strong community ethos, committed to supporting the development and success of all learners. The school prides itself on providing a safe, supportive environment where students and staff can thrive.Working Hours :Monday to Friday, term time only.
37 Hours per week. Times to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Deliver tailored teaching activities to pupils on either a one-to-one basis or in small groups
Support the social and emotional development of pupils, reporting any issues when required
Support the teacher in managing challenging pupil behaviour and promoting pupil positive behaviour
Listen to pupils read and read to pupils as a class, group or one-to-one
Guide and monitor pupils progress
Carry out administrationduties, such as preparing classroom resources
Look after pupils who have had accidents, need help dressing or are upset
Provide support outside of your normal classes, such as helping during exams and covering absences
Training:The day release to college will be at South Tyneside College in South Shields, one day per week (to be agreed). This will cover the standard 20% training time needed to complete the apprenticeship.Training Outcome:A potential full time position on completion of the apprenticeship and satisfactory reviews.Employer Description:this School and our Nursery. Monkton Infants is a caring and happy school where all children are given the opportunity to achieve to their maximum potential within a safe and stimulating environment. The staff know every child and work hard to ensure their individual needs are met in every way possible.Working Hours :Monday to Friday, 9.00am to 5.00pm, some flexibility needed due to needs of school and activities.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Non judgemental,Patience,Physical fitness....Read more...
Key Responsibilities
Provide personal care such as washing, dressing, toileting, and mobility support
Assist with daily living activities (meal preparation, light household tasks, companionship)
Support medication prompts in line with training and care plans
Observe and record changes in health and well-being, reporting to senior staff
Promote independence, choice, and dignity in every aspect of care
Follow safeguarding procedures to keep people safe
Travel between clients’ homes (mileage reimbursed)
Attend training and complete off-job learning as part of your apprenticeship programme
Training:
Training at the workplace
Every 4 weeks
Training Outcome:There is progression onto further levels of apprenticeship after completion.Employer Description:At Lotus Home Care, we recognise that being a carer is about more than just practical support. Great quality care comes from being a person to rely on emotionally, as well as physically. It is this understanding that has given us an outstanding reputation and enabled us to pass the ‘Me and Mum test’.
With eleven offices based in Yorkshire, North Yorkshire, East Riding and the Humber, our committed and experienced group of compassionate individuals work hard to provide a positive experience for all service users, focusing on the unique needs of each person so that they can enjoy a full and happy life.Working Hours :Shifts to be discussed.Skills: Communication skills,Customer care skills,Team working,Patience,Listening Skills,Compassionate and Patient....Read more...
Key Responsibilities:
Deliver high-quality, person-centred care tailored to individual needs
Take an active role in creating and reviewing care plans
Support with shadowing new starters
Undergo training on our rota systems
Administer or assist with medication (where trained and authorised)
Liaise with families, healthcare professionals, and external agencies
Record, monitor, and report on health and well-being
Support individuals with complex needs such as dementia, learning disabilities, or physical impairments
Uphold safeguarding responsibilities, acting promptly to protect vulnerable individuals
Travel between clients’ homes (mileage reimbursed)
Attend training, workshops, and complete off-job learning for your apprenticeship
Training:
Training at the workplace
Every 4 weeks
Training Outcome:There is progression onto further levels of apprenticeship after completion.Employer Description:At Lotus Home Care, we recognise that being a carer is about more than just practical support. Great quality care comes from being a person to rely on emotionally, as well as physically. It is this understanding that has given us an outstanding reputation and enabled us to pass the ‘Me and Mum test’.
With eleven offices based in Yorkshire, North Yorkshire, East Riding and the Humber, our committed and experienced group of compassionate individuals work hard to provide a positive experience for all service users, focusing on the unique needs of each person so that they can enjoy a full and happy life.Working Hours :Shifts to be discussed.Skills: Communication skills,Customer care skills,Team working,Patience,Listening Skills,Compassionate and Patient....Read more...
Assist with hardware and software setup, troubleshooting, and maintenance (e.g. laptops, iPads, printers, interactive whiteboards)
Provide front-line technical support to staff and students—resolving day-to-day issues quickly and effectively
Carry out routine updates, checks, and backups to keep systems running smoothly
Help manage and support cloud-based platforms like Microsoft 365 and Google Workspace for Education
Assist with user permissions, groups, and device integrations in cloud environments
Support the maintenance of school networks, including LAN/WAN, Wi-Fi, and internet filtering
Assist with troubleshooting connectivity issues and helping keep school data safe
Help deploy and manage school devices using tools like Microsoft Intune, Cisco Meraki, and Jamf School
Support app deployment, policy updates, and remote device management across a range of devices (Windows, iPadOS, ChromeOS)
Keep accurate records of technical issues, resolutions, inventory, and user accounts
Log support tickets and document your work using our helpdesk platform
Receive structured training and on-the-job mentoring to build your skills
Stay current with new technologies in IT, cybersecurity, cloud services, and education tools
Support IT projects including device rollouts, migrations, Wi-Fi upgrades, and system improvements
Work closely with colleagues to plan and deliver high-impact changes across school sites
Training:15 - 18 Months (15 months on programme learning + 3 month EPA period)
Apprenticeship level
Advanced - Level 3 (A level)
CompTIA A+
AZ - 900
Remote Learning
Training Outcome:We are looking to offer full time employment upon successful completion of the Apprenticeship. We believe in developing our talent internally and have a clear and personalised progression route for each of our employees which is reviewed annually.Employer Description:Provide IT support to schools across North London. Schools often face the same challenges: unstable networks, lack of confidence using IT in classrooms, and limited knowledge of computing. We’re here to change that—empowering schools with reliable systems, expert support, and modern tools.
We’re looking for a motivated IT Apprentice to join our team. This is a hands-on, client-facing role ideal for someone starting their IT career. You’ll gain real experience supporting networks, cloud platforms, and school devices—while working alongside friendly, experienced technicians.Working Hours :Monday to Friday, shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working....Read more...
We are seeking an Account Apprentice who would be completing an apprenticeship in AAT Level 2 or level 3. You will undertake general reception/clerical/administrative duties within the main office, while assisting with other administrative functions within Goldhouse. For example, HR and Reprographics.
Your day-to-day duties will include:
Providing assistance to staff and visitors at the reception desk as required
Support by greeting visitors, signing in and out visitors as required
Dealing with telephone enquiries, making outgoing telephone calls as requested. This will require a significant understanding of property (training provided)
To operate standard office equipment, including a fax machine, franking device and photocopiers
Assist with the monitoring of the mailbox
Support with the receipting and administration of payments, chasing payments, discussing and advising on property with clients
Postal duties including receiving, opening and distributing incoming mail/parcels and dispatching outgoing mail
Support with the maintenance of accurate data and the filing of paper records
Provide general administrative support to the office manager, including word processing, Excel spreadsheets, invoicing and other IT-based tasks
To support the filing of paper records for personnel files
To support with the organisation of interview days and the preparation of interview paperwork
To support with interview days as required, to include the greeting and escorting of candidates
To support with the verification and copying of ID documentation for pre-employment checks
Training:
Apprenticeship Details - 16 months expected duration to complete, working towards your Level 3 Business Administration qualification
All learning is delivered online/ remote
Functional Skills in English and maths will be completed if required
Training Provider: LMP Education (rated 1st best UK training provider)
Training Outcome:
Pass a level 3 qualification and potentially move into a permanent role within this sector
Employer Description:Think of us as your life tour guide. We are dedicated financial experts, that offer trusted accounting and tax advisory as well as specialising in property and property tax, alongside business advisory and pension planning. Our mission is to empower individuals, businesses and property investors with strategic financial insights and solutions that pave the way for sustained growth and success.Working Hours :Monday - Friday, 09:00 - 17:30 (1 hour lunch break).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Number skills,Team working,Initiative....Read more...
The general administration duties within this role may include:
Receiving and managing phone calls with professionalism and efficiency
Handling incoming and outgoing emails promptly and courteously
Organising and maintaining files to ensure smooth operations
Photocopying in a timely manner
Efficiently inputting data to support organisational needs
Any other general admin duties and ad-hoc duties as defined by management
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
The opportunities in the world of business are endless. Many apprentices start in business administration, customer service or accountancy, which are great stepping stones into lots of exciting careers
You can go on to specialise in a particular field and into management. You will find people who started in administration working in all professional areas and at all levels
If you are good at IT and enjoy working with others, then a Business Apprenticeship could give your career a great start
Employer Description:Based in the Ribble Valley offering legal advice and services to individuals and business UK wide from our award winning office situated in Clitheroe.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
Assist the Office Tiling Manager in coordinating tiling projects from start to finish
Help manage scheduling, budgeting, and resource allocation for tiling jobs
Communicate with clients to understand their tiling needs and provide exceptional customer service
Support the preparation of project estimates and proposals
Maintain accurate records of tiling projects, including materials used, labour hours, and costs
Collaborate with the roofing team to ensure seamless integration of tiling services
Learn about safety standards and best practices in tiling and roofing
Participate in training sessions and workshops to enhance skills and knowledge
Training:Business Administrator Level 3 Apprenticeship Standard:
An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studying
Training Outcome:
There will be a permanent position available for the right candidate
Employer Description:Liberty Roofing Group are a leading construction company, offering high quality roofing and construction solutions, to all major developers, across the UK.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Managing all aspects of parts supply, in and out
Helping coach and motivate others
Oversee the parts stock inventory
Drive supply through the onsite workshop
Proactively support the Aftersales Manager
Represent the company in a highly professional manner
Training:Customer Service Practitioner Level 2 Apprenticeship Standard:
Practical on-the-job training will be provided at the employer
You will be working towards a Level 2 Apprenticeship along with Functional Skills in maths & English
You will also work towards Honda internal qualifications
Training Outcome:
Possible career progression opportunities include Parts Sales Representative, Parts Manager, Aftersales Manager
Employer Description:Vertu was founded in 2006 and has since grown into one of the UK's leading motor retailer. In 2025, we brought two well-known brand names - Bristol Street Motors in England and Macklin Motors in Scotland - under the Vertu name, uniting over 200 dealerships nationwide.
In our 200+ dealerships which represent over 30 manufacturers, we deliver that outstanding experience by fulfilling our values; passion, respect, professionalism, integrity, recognition, opportunity and commitment.Working Hours :Monday - Friday (Occasional Saturdays); Shifts to be confirmed.Skills: Communication skills,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Ability to Buil Rapport,Self-Motivated,Confident,Adaptable....Read more...
Communicating over the telephone with customers, clients and colleagues.
Managing email inboxes.
Use excellent customer service continuously.
Organise and report data.
Use of spreadsheets.
Managing in-house computer systems.
Filing, scanning and archiving documents.
Supporting on reception area when required.
Accounts support.
Dealing with post.
Any other admin duties as requested.
Training Outcome:Full time post following completion of the apprenticeship programme.Employer Description:As a local Northampton company, we have a deep understanding of our community and its specific needs. This local expertise enables us to provide a truly personalised service, from our initial conversation to the final installation. We take immense pride in our reputation for honesty, reliability, and outstanding customer service throughout Northampton and beyond.
From the moment you get in touch with us, you’ll feel the difference. We take the time to listen to your needs, offer expert advice without any pressure, and ensure that every step of your project is smooth and stress-free. Your experience is our top priority, and the trust our many happy customers place in us is our greatest reward.Working Hours :Monday – Friday, between hours of 9am - 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Number skills,Initiative,Non judgemental....Read more...
Trainee Sales ManagerLocation: Liverpool City Centre | Hybrid Working AvailableSchedule: Monday to Friday, 10am-6pmSalary: £26,000 to £32,000 per annumAbout the CompanyOur client is an expanding sales and marketing business that helps a wide range of brands reach new customers and deliver results. They work across industries such as technology, beauty, and lifestyle, building campaigns that focus on both creativity and performance.The company places people at the centre of everything they do. They are committed to developing talent, offering genuine career opportunities, and creating a supportive working culture. With growth plans in place across the UK and abroad, they are now looking for motivated individuals to join their journey.The RoleThe Trainee Sales Manager position is designed for someone ready to take a step forward in their career. You do not need extensive leadership experience as full training and support will be provided. This role offers the opportunity to learn management skills while gaining hands-on experience in sales and client engagement.Key responsibilities include:
Supporting and guiding a small team to achieve targetsLearning how to plan and deliver successful sales campaignsBuilding confidence in client communication and relationship managementWorking closely with marketing and data teams to track progressTaking part in meetings and presentations to support business growthDeveloping leadership skills through training, coaching, and practical experience
Candidate ProfileOur client is looking for individuals who are ambitious, people-focused, and keen to learn. Previous management experience is not essential, but some background in customer-facing roles will be helpful.The ideal candidate will have:
Experience in customer service, retail, hospitality, or a team support roleStrong communication and interpersonal skillsA positive and motivated attitude with a willingness to learnConfidence working towards goals and targetsAn interest in developing leadership skills and progressing into management
Why Join the Business?
A structured training and development programmeHybrid working options with flexibility built inClear career progression opportunitiesRegular coaching and mentoring from experienced managersBonus schemes and performance-related rewardsTravel opportunities as the business expands into new marketsA supportive, team-oriented culture with regular recognition and rewards
From the Founder“Our focus has always been on creating opportunities for people to develop while delivering strong results for our clients. We believe in building teams that are motivated, supported, and ambitious.”If you are ready to take on a role that offers real progression, we would be delighted to hear from you. Please apply with your latest CV. INDLS ....Read more...
As an Office Support and Administration Apprentice, you'll be responsible for (but not limited to) the following:
Preparing letters and documentation in line with business requirements and specifications
Recording data and creating reporting documents using relevant systems
Communication management across all departments/levels via emails, phone calls, teams, face to face meetings
Ensuring GDPR is always adhered to and handles confidential information in line with the organisations policies and procedures
Provide administrative support to all departments
Adopting a friendly, professional and customer focused service to all stakeholders
Ensuring all general enquiries are responded to in a sensitive and timely manner, in accordance with procedures and directing complex enquiries to the appropriate staff
You’ll develop your skills under the guidance of the whole team, learning a variety of duties and supporting the business to continued growth.
You’ll be taught and mentored by colleagues who have a great understanding of the job role; to achieve your full potential and share in the company’s success.
If you are committed and ready to take your first step into a real career with a fantastic close-knit team, then please apply now! This apprenticeship and opportunity with Worksop Engineering will be highly competitive, so do not miss your chance!Training:
The successful candidate will continue their studies with apprenticeship specialists, RNN Group both remotely and from one of their campuses, giving you the training and support you need to become a fully competent and successful administrator.
The Apprentice Standard you will be studying is Business Administration - Level 3
Training Outcome:
Further and higher skill development within the business. A lifelong career with Worksop Engineering Ltd
Employer Description:J P Forrest & Son was founded in 1863 by Mr H P Forrest as Whitesmiths, progressing over the years to Blacksmiths, Ironmongers, Agricultural Engineers and since 1974 principally Heavy Engineers.
Mr James Hodgkinson, father of the current Managing Director, joined the company in 1950 as a David Brown tractor fitter. Upon the retirement of the last generation of the Forrest family to own the company in 1964, James Hodgkinson purchased the company and operated as a sole trader. Mr Hodgkinson gradually built the business up and sold off part of it in 1974 to concentrate on sub-contract fabrication.
The company moved to its present location on Claylands Avenue in 1981. Mr Martin Hodgkinson joined the company three years later in 1984 having spent the previous ten years working for Davy United Engineering Company in Sheffield. J P Forrest & Son today offers a sub-contract engineering service to industry that we believe is second to none.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Team working,Creative,Initiative,Non judgemental,Supportive and dedicated....Read more...
ClubAZ is a private members’ club providing high quality leisure services to employees and their families at the AstraZeneca, Macclesfield Campus. As an Apprentice Gym Instructor and Personal Trainer, you'll work alongside experienced fitness professionals to learn the fundamentals of exercise instruction, client engagement and fitness program development. This is an excellent opportunity to gain hands-on experience while earning recognised qualifications in the fitness industry.
Key Responsibilities
Training and Development: Participate in structured learning programs covering exercise physiology, fitness assessment and instruction techniques.
Client Support: Assist qualified instructors in delivering group fitness classes and supporting individual training sessions.
Facility Operations: Help maintain equipment, ensure safety standards and contribute to creating a welcoming environment for all members.
Professional Growth: Complete assessments and coursework as part of your apprenticeship qualification.
Customer Service: Provide excellent service to members, answering questions and offering encouragement to support their fitness journeys.
What We're Looking For
Enthusiasm for Fitness: A genuine passion for health, wellness and helping others achieve their goals. A positive, friendly and outgoing ‘can-do’ attitude.
Communication Skills: Ability to connect with people from diverse backgrounds and fitness levels.
Reliability: Strong attendance record and commitment to professional development.
Team Player: Willingness to collaborate and learn from experienced colleagues.
Physical Capability: Ability to demonstrate exercises and maintain active participation throughout shifts.Training:Level 3 Personal Trainer Apprenticeship Standard, which includes:
Level 2 Functional Skills in maths and English (if required)
End-Point Assessment (EPA)
On-the-job training and assessment throughout the programme
Off-the-job training to acquire the required knowledge and skills
Training Outcome:
Potential to progress into a permanent, full-time Level 3 Personal Trainer position for the right candidate
Employer Description:ClubAZ is a private members’ club providing high quality leisure services to employees and their families at the AstraZeneca, Macclesfield Campus.
ClubAZ only exists to support AstraZeneca in being a great place to work by adding value to the work life balance and the health, fitness and wellbeing of all AZ employees and contractors working on an AZ campus across the UK.
Our aim is to do this by offering you a diverse portfolio of benefits and savings that create a positive impact supporting today's busy lifestyles.
AstraZeneca employees their family members and contractors on an AZ site are eligible to join ClubAZ.
Membership costs just £2.50 per month.
If you have a question about the Club or any of our benefits please contact us.Working Hours :30 hours per week. TBC at interviewSkills: Communication skills,Customer care skills,Team working,Initiative,Non judgemental,Patience,Physical fitness,Enthusiasm for Fitness,Reliability,Physical Capability....Read more...
Writing copy for websites, press releases and other marketing activities
Managing customer data in HubSpot and sending email campaigns
Managing email builds and sends, as well as management of customer data and email automation flows via various platforms. (E.g. MailChimp, Yotpo)
Development of required email content for campaigns - working with copywriters, design, and development teams where necessary
Development of client social media strategy, content scheduling, captionwriting, and development of brand presence on social media platforms
Including (but not limited to): Instagram, Facebook, TikTok
Development of influencer marketing strategy, outreach, and influencer management
Developing PR outreach strategies, competitor analysis, delivery of outreach, and campaign reporting
Help to coordinate Ascensor marketing activity
Including:
Development of social media content calendars, post scheduling, content reviews
Liaising with clients that you are responsible for Providing research and analysis to support the sales process
Providing recommendations to clients (internal and external) to implement best practice for setting up website content in an SEO friendly manner
Effectively build internal relationships and support with the management of workflow and deliverables
Keep track of projects and ensure we hit our deadlines
Review and report on campaign performance with exceptional attention to detail
Think from a client perspective and make sure that our deliverables meet and exceed their expectations
Training:
Multi-Channel Marketer Level 3 Apprenticeship Standard
Training Outcome:
This role offers the potential for a permanent position upon successful completion of the apprenticeship, contingent on performance
Employer Description:We’re Ascensor, a team of creative designers, innovative developers and results-driven marketers based in Leeds. Since 2007, we’ve been building award-winning digital experiences for start-ups, SMEs and global brands, helping them to drive growth, increase conversions and see
real ROI.
We work on a huge range of projects, from custom e-commerce builds and mobile apps to fully integrated, award-winning digital marketing campaigns. As part of our team you’ll enjoy variety, collaboration and the chance to make a real impact. We offer hybrid working. You must be able to commute to our Leeds based office 3 days a week in a fun, friendly office just a mile from Leeds city centre – complete with indoor and outdoor breakout spaces, free on-site parking and the occasional dog or
two. From regular free fuddles and team-building days to ongoing training and career progression, we’re big on culture and even bigger on support. We’re also Cyber Essentials+, ISO 9001 and ISO 27001-certified – so you can be confident that everything we do is built on a foundation of quality, trust and best practice.Working Hours :Monday to Friday. Shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Creative,Written communication skills,Willingness to learn,Able to take feedback,Understanding of social media,Proactive attitude,Positive mindset....Read more...
Responsibilities will include:
Ensure smooth and timely freight process flow
Receive documents
Prepare shipments
Route shipments
Manage freight receipt
Process shipments
Monitor shipments
Escalation of problems to management when necessary
Exceeds customer expectations by anticipating, understanding and meeting needs.
Is proactive and when issues arise, is timely and resolute insolving problems, including escalating to management when necessary.
Builds rapport and exhibits empathy during interactions, and consistently strives to improve customer satisfaction with customers. (This skill expectation applies both externally (customers, service providers) and internally (other Expeditors offices/employees).
Job Execution:
Consistently completes quality work that matches job expectations. Is committed to operational excellence and continuous improvement for own job function and across the network.
All activities are compliant with company policies/procedures and code of business conduct and with government regulations.
Reliability:
Consistently meets deadlines. Is punctual and can be relied on for planning purposes. Is organised, manages own time effectively and can prioritise.
Collaboration:
Displays a willingness to accomplish not only his/her own job responsibilities without the need for constant prodding but is willing, without request, to aid and assist others to the benefit of the company and/or customers. Works in harmony with superiors and fellow workers withoutincident or delay.
Communication:
Effectively listens to others and communicates (verbal and written) in a professional manner, both internally and externally.
Provides relevant and timely information to co-workers, customers and service providers. Answers phone calls and responds to voicemails, emails and othercommunication according to Expeditors' standards.
Culture:
Exhibits and promotes the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute,Sense of Humor, and Visionary.
Personal Growth and Development:
Participates in training within the company’s guidelines, completing at least 52 hours of relevant training per year. Completes required training in a timely manner with minimal reminders. Pursues professional development goals for self, including participating in a development plan as appropriate.
Timely and Accurate Shipment Processing:
Ensures smooth and timely freight process flow according to Expeditors' operational procedures. Follows customer's standard operating procedures and proactively notifies customers of any issues. Consistently meets KPI standards, as per company's procedures.
Timely and Accurate Data Entry:
Ensures accurate and timely data entry into our operational systems according to Expeditors' operational procedures and customer requirements. Monitors exception reports for quick data integrity resolution.
Timely and Accurate Billing and Accounting:
Invoices customers the expected charges timely and accurately and according to Expeditors and customer requirements. Properly provisions service provider charges to avoid reserves. Follows proper credit approval processes in order to minimise risk and protect the company.Training:Level 3 International Freight Forwarding Specialist apprenticeship standard.
On the job training delivered by the employer
Allocation of an apprenticeship delivery coach who will carry out:
Regular training
Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop
Identify, track and support 20% off the job training activities
Quarterly formal progress review meetings; identifying learning achievements and next steps
Training Outcome:Upon successful completion of the apprenticeship programme there will be continued professional development, advancement to agent role and beyond.Employer Description:Expeditors is a Fortune 500 global logistics company offering highly optimised and customised supply chain solutions. We are a service-based company offering a highly flexible approach to supply chain management.
At the core of our cultural philosophy is a mission to exceed customers’ expectations through excellence in our service. We offer apprenticeships in International Trade and Logistics. Through this apprenticeship you will gain a rounded understanding of the freight forwarding industry setting you up for a long-lasting career.Working Hours :Monday - Friday, 9:00am - 5:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness,Positive attitude,Can do Attitude,Logistic industry knowledge,fluent in English....Read more...
Customer Service & Performance:
Answer general customer enquiries, advising product availability, delivery dates, transport schedules, and product lead-times promptly and accurately.
Follow up and file quotations issued to check competitiveness and to secure sales.
Provide feedback on pricing levels to Managers.
Maintain the content and accuracy of sales daybook.
Respond to telephone sales enquiries, pricing in accordance with current guidelines, to maximise their profitable conversion to orders.
Liaise with suppliers on schedules for incoming goods for specific orders.
Liaise with the Transport Manager to advise customers of any alterations to delivery schedules.
Price comparison with transport company’s boxes/pallets ensuring best rates.
Assess best and cheapest method of transport when scanning orders (48hr etc.).
Book couriers where required.
Check transport invoices, querying any discrepancies/chasing credits/claims.
Take on export orders and transport.
Enter consignments onto transport system.
Enter transport invoices onto transport spreadsheet.
Input sales orders and sales order amendments onto the system, maintaining a high standard of accuracy in coding and pricing.
Produce delivery notes and place into system for despatch as required.
Prior to invoicing receive and check completed sales delivery notes and review sales order book for pricing anomalies.
Type any linked delivery notes.
Link and file all paperwork, sorted into documents for retention at branch and those to be forwarded to Head Office.
With appropriate authority, process sales credit notes similarly to invoicing.
Liaise with central Credit Control team to process customer account applications, informing relevant branch personnel of the outcome of each application.
Liaise with branch personnel and central Credit Control team to minimise disruption to trading from issues involving cash collection or credit procedures.
Process/distribute all letters and general correspondence, letters and faxes arising from daily operations at branch.
Process sales quotations from drafts provided.
With appropriate authority, complete monthly petty cash returns.
Carry out reception duties where appropriate, ensuring visitors are greeted promptly and with courtesy.
Maintain required levels of branch stationery, office, and canteen consumables.
Maintain branch filing and paperwork systems to meet the parameters required by quality standards.
To assist with periodic stock takes where required.
Compliance:
Confirm completed deliveries for invoicing, raise balance orders where appropriate (placing delivery notes back into circulation), with strict regard to Credit Control procedures.
To take heed of credit control disciplines during all transactions, with regard to credit limits and to accounts on suspension.
Ensure you are familiar with health and safety rules and regulations, and that your responsibilities as an employee, in respect of health and safety, are carried out in full.
Any other duty reasonably requested by management.
Training:
In addition to gaining practical experience in the role, you will also attain an NVQ Level 2 Customer Service qualification which will help start your career and give you an insight into the business' processes and procedures
Our training is all completed remotely via teams with a development coach who will be available for support 24/7 and will arrange weekly/fortnightly meetings with you
You receive 20% off-the-job training during this apprenticeship, which is included in your weekly working hours
Training Outcome:Full-time employment for the right candidate.Employer Description:Encon Insulation & Nevill Long is the leading independent UK distributor of thermal and acoustic insulation, interior systems, fire protection, roofing, construction products and external façade materials. As the Distributor of Choice, we take pride in providing the highest level of service and support. We have around 600 employees, with specialist teams dedicated to our key market sectors, and we work hard to add value to every project.Working Hours :Monday - Friday with 1 hour lunch break. Times to be confirmed.Skills: Communication skills,IT skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
To provide administration support for our people processes including but not limited to:
Processing paperwork
Filing
Dealing with mail
Data gathering
Arranging meetings
Reception support
Payroll support
Recruitment – assist with the recruitment process, including supporting the pre employment administration and arranging interviews
Training - assist in maintaining the database
Reception support - cover reception duties as required
Employee Life Cycle - support all aspects from new starter to leaver
Absence - support the absence management process ie maintaining the database and producing and processing return to works for managers
Payroll - to support the monthly payroll process and cover when required
Training:
HR Support Level 3 Apprenticeship Standard
Your training will take place one day a week at City College Norwich - Norfolk House, Exchange Street NR2 1DD
Training Outcome:This course should support a learner’s progression which may include:
Continuation, development or promotion at work or within this sector
The skills to further develop a specialism within the Professional Services sector
A learner may choose to progress to the Level 5 HR People Professional Apprenticeship Standard
Successful completion of this apprenticeship will allow the apprentice to apply for Associate Membership (Assoc. CIPD) of the Chartered Institute of Personnel & Development (CIPD), the professional body for the HR Sector (if the EPA is taken through the CIPD)
Employer Description:We pride ourselves on our strong team of 4,600 people across our company. Our culture is all about driving high performance; encouraging and rewarding entrepreneurial and team behaviour; creating an inspiring culture where individuals and teams can be successful; and celebrating our successes while always striving for more. We call our culture ‘our way’ and it’s embodied in everything we do.
At almost three times the size of our nearest competitor, we are the undisputed industry leader. And in order to be the best, we need to develop and hire the best people for now and our future ambitions.
Nomad Foods has all the jobs and departments you might expect in a fast-moving consumer goods company including sales, marketing, research and development, finance, HR and IT. With 13 of our own manufacturing sites, we also offer great jobs and careers in all aspects of supply chain operations including production, engineering, procurement and logistics.Working Hours :Day Shifts - 08:30 - 17:00, with one hour unpaid lunch.Skills: Communication skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Initiative,Non judgemental,Patience....Read more...
