Learning and assisting in the diagnosis, testing, servicing and repairing of motor vehicles and ensuring technical skill and knowledge is constantly improved upon.
Learning how to interpret and apply technical service/repair data to read and fully digest all vehicle service literature and updates supplied.
Learning how to ensure vehicles comply with all safety and manufacturers’ standards when returned to customers and record any non-conformance of this on the work request card.
Learning how to complete work request forms correctly and neatly, ensuring that they conform to company/manufacturer/warranty requirements including the recording of damage reports, mileage, chassis numbers and that they are clocked on/off as necessary.
Gaining knowledge of and ensuring compliance with manufacturer warranty procedures.
Ensuring that all parts/sundries used during the course of a service/repair are accounted for by either a parts department invoice/picking slip attached to the work request card or by recording them on the work request card.
Ensuring the workshop is kept clean and tidy to ensure high standards of Health and Safety and practice good housekeeping.
Attending college and completing all coursework/examinations including portfolios as required in order to attain the appropriate qualifications within the prescribed time span of the apprenticeship.
Ensuring customer vehicles are protected against accidental damage or loss whilst in the care of the organisation, including protecting them with the appropriate covers.
Safeguarding all plant and tools against loss or misuse and use all equipment reliably and safely, reporting any defects immediately.
Learning how to investigate, report and advise on vehicle and component serviceability, to produce comprehensive electronic vehicle health checks and supporting videos.
Fully adhering to all Health and Safety Procedures and reporting any non-compliance (including non-compliance by colleagues) to ensure that all employees and customers are protected from any potential hazards.
Any other reasonable duties as requested by your line manager.
Training:
Training visits from Apprenticeship Development Coaches monthly at the employer's site.
5 day block release, every 5 weeks at GTG training Wolverhampton.
Training Outcome:Progression on to Level 3 Maintenance & Repair.Employer Description:New Fleet Services Ltd are currently looking to employ an Apprentice Vehicle Technician to join team in the heart Birmingham (Digbeth). New Fleet Services provide domestic and commercial car and van servicing including fleet management and maintenance, as well as car and van MOT testingWorking Hours :Monday to Friday, 8.00am - 5.00pm.Skills: Communication skills,Attention to detail,Customer care skills,Problem solving skills,Number skills,Team working,Creative,Initiative,Patience,Physical fitness,Passion and interest for cars....Read more...
Learning and assisting in the diagnosis, testing, servicing and repairing of motor vehicles and ensuring technical skill and knowledge is constantly improved upon.
Learning how to interpret and apply technical service/repair data to read and fully digest all vehicle service literature and updates supplied.
Learning how to ensure vehicles comply with all safety and manufacturers’ standards when returned to customers and record any non-conformance of this on the work request card.
Learning how to complete work request forms correctly and neatly, ensuring that they conform to company/manufacturer/warranty requirements including the recording of damage reports, mileage, chassis numbers and that they are clocked on/off as necessary.
Gaining knowledge of and ensuring compliance with manufacturer warranty procedures.
Ensuring that all parts/sundries used during the course of a service/repair are accounted for by either a parts department invoice/picking slip attached to the work request card or by recording them on the work request card.
Ensuring the workshop is kept clean and tidy to ensure high standards of Health and Safety and practice good housekeeping.
Attending college and completing all coursework/examinations including portfolios as required in order to attain the appropriate qualifications within the prescribed time span of the apprenticeship.
Ensuring customer vehicles are protected against accidental damage or loss whilst in the care of the organisation, including protecting them with the appropriate covers.
Safeguarding all plant and tools against loss or misuse and use all equipment reliably and safely, reporting any defects immediately.
Learning how to investigate, report and advise on vehicle and component serviceability, to produce comprehensive electronic vehicle health checks and supporting videos.
Fully adhering to all Health and Safety Procedures and reporting any non-compliance (including non-compliance by colleagues) to ensure that all employees and customers are protected from any potential hazards.
Any other reasonable duties as requested by your line manager.
Training:
Training visits from Appretniceship Development Coaches monthly at the employers site.
5 day block release, every 5 weeks at GTG training Wolverhampton.
Training Outcome:Progression on to Level 3 Maintenance & Repair.Employer Description:New Fleet Services Ltd are currently looking to employ an Apprentice Vehicle Technician to join team in the heart Birmingham (Digbeth). New Fleet Services provide domestic and commercial car and van servicing including fleet management and maintenance, as well as car and van MOT testingWorking Hours :Monday to Friday, 8.00am - 5.00pm.Skills: Communication skills,Attention to detail,Customer care skills,Problem solving skills,Number skills,Team working,Creative,Initiative,Patience,Physical fitness,Passion and interest for cars....Read more...
Focused on building & maintaining client relationships, helping with all aspects relating to the ongoing management of their car parks this opportunity is located at the offices in Lancing Business Park. This role promises to be varied and offer the successful applicant the chance to work with a company who is customer centric and known for their dedication of their employees, their investment in new technology, and general company ethos.
Part of a dedicated team that puts in a lot of hard work and is recognised for their efforts the company promotes close collaboration to achieve their best potential together. The core values are family, resilience, teamwork, passion and innovation and are at the centre of everything they do and strive to be.
Key Responsibilities:
Answer client queries and keep them up to date
Provide quotations and invoices
Arrange installations (signage, CCTV, payment machines)
Sending communication to current car park users
Issue parking permits
Update client and site information on the in-house CRM system
Supporting with team tasks to ensure the team runs smoothly
Training:Customer Service Practitioner Level 2.Training Outcome:The correct candidate will move on to a full-time position within the company after completion of their apprenticeship.Employer Description:National Parking Control is an elite parking management company operating across the UK. Using the latest state-of-the-art equipment and innovative technology, National Parking Control provides effective and intelligent solutions to all parking issues. We work in partnership with the leading businesses in all sectors throughout the UK, including Commercial, Residential, Leisure, Hospitality, and Retail. Unlike other parking management companies, NPC provide all clients with an expert personal account manager to always provide a tailored industry-leading service. They pride themselves in being able to offer a variety of conscientious advantages for parking enforcement, and in most cases, all parking services are provided free of charge.Working Hours :37.50 hours per week - Monday to Friday - 9am to 5pm with half hour unpaid for lunch.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Initiative,Natural Charisma,Self-Motivated,Good Telephone Etiquette,Pride in their work,Outgoing and friendly....Read more...
Producing clear and concise content for case studies and social media channels.
Supporting the Community Rail Manager in collating evidence for key stakeholder reports and sharing best practice across the network.
Staying informed of the latest key trends in the communications arena and share best practice.
Analysing and collating data on the usage of social media across the community groups and identifying ways to support and encourage participation.
Developing and coordinating an annual activity plan to tie into the wider communications team to optimise PR opportunities working with the Community Rail Officers and station adopters.
To actively work with all the station adopter groups and CRPS to develop a more effective process and assist in embedding it across the community groups.
Developing and assisting in delivering some specific community campaigns across the network, working with the SWR Marketing team.
Supporting the roll-out and collection of community data around the network for the annual Social Value report.
Work in collaboration with internal stakeholders with the wider external communications team, to access a wider exposure to all sorts of media channels, including stakeholder media.
Training Outcome:Multiple career development opportunities upon successful completion of this apprenticeship.Employer Description:South Western Railway (SWR) operates over 1,500 services each weekday across the network and employs more than 5,000 people. We provide easy and convenient mobility, connecting people and communities in South West London, southern counties of England, and the Isle of Wight.Working Hours :Monday to Friday - with some flexibility.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Flexibility....Read more...
Assisting the dentist chair-side during treatments
Preparing and maintaining the clinical environment
Sterilising instruments and ensuring infection control procedures are followed
Supporting patients before, during, and after treatment
Updating patient records and handling basic administration
Managing stock levels and checking equipment
Booking appointments and communicating with patients
Attending training sessions and completing coursework as part of your apprenticeship
Training:
Dental Nurse (GDC 2023) Level 3 (A level) Apprenticeship Standard
Training Outcome:Once qualified, you’ll be eligible to register with the General Dental Council (GDC) as a fully qualified Dental Nurse. This opens up a wide range of career opportunities, including:
Senior Dental Nurse roles in other practices
Specialising in areas such as orthodontics, oral surgery, or implant nursing
Progressing into roles like Dental Hygienist, Dental Therapist, or Practice Manager (with further training)
Teaching or mentoring other apprentices
Working in community, hospital, or specialist dental services
Employer Description:Stubbington Green Dental Practice is a well-established independent practice which has been providing high-quality dentistry to the community for over 40 years. We are a predominately private practice with a small NHS contract.Working Hours :Monday - Thursday, 08:00 - 17:00, Friday 08:00 - 16:00Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
You will manage various Level 1 tasks while gaining invaluable key skills alongside accomplished and knowledgeable teammates. Growth and personal development are skills that will be applied in this role.
If you’re driven to learn, you’ll finish your first year having developed skills on the job that you would not get in any other Level 1 role in the country.
You’ll gain experience working with both staple and cutting-edge technologies, such as Microsoft Azure, AWS, and leading network providers; Cisco, Palo Alto, FortiGate.
You’ll also benefit from a career plan outlined by the network management team, with clear objectives tracked quarterly to make sure both you and your manager are happy with your performance and development plans to upskill on the job.
Tasks will include:
Managing customer requests and responding to incidents, i.e. firewall rule changes, network access, basic diagnosis, upgrades, escalation of complex issues, etc.
Monitoring customer systems for critical alerts and ensuring they are dealt with efficiently
Maintaining and supporting customer network systems such as firewalls, switches, routers, etc.
Training:Network engineer Level 4 (Higher national certificate) Apprenticeship Standard:
Course contents:
Module 1: Foundational Network Systems & Connectivity
Module 2: Network Performance, Security & Troubleshooting
Module 3: Advanced Network Concepts & Strategic Operation
Your training plan:
An apprenticeship includes regular training with JBC Skills Training
At least 20% of your working hours will be spent training or studying
You will be appointed a skills trainer who will meet with you remotely every 6-8 weeks for reviews and support with your Summative Portfolio work
Training Outcome:
Potential ongoing career development and progression opportunities upon completion of the apprenticeship for the right candidate
Employer Description:Version 1 proves that IT can make a real difference to their customers’ businesses. They are more than just another IT services company: they are leaders in implementing and supporting Oracle, Microsoft, and AWS technologies, and they are trusted by global brands to deliver IT solutions that drive customer success.Working Hours :Monday- Friday, 9.00am - 5.00pm
The working hours are flexible, it’s a 7.5-hour day between 08:00 and 18:00, you may wish to start earlier and finish earlier or start later and finish later.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Contribute as required to the successful completion of IT Projects in line with the IT Managers direction.
In line with IT Project requirements or standard Helpdesk procedure:
Learn about and assist in the configuration and deployment of End User Hardware (Computers / Smartphones / Tablets / Printers)
Learn and demonstrate the necessary skills and behaviours needed to effectively operate, secure, maintain and troubleshoot the company’s fleet of End User Hardware (Computers / Smartphones / Tablets / Printers)
Become conversant in, deploy and maintain the company’s suite of End User productivity and security tools and services (e.g Microsoft 365, Knox, Sentinel One) within a Microsoft based desktop environment
Learn about and assist in the administering of the company Identity solutions (Active Directory, Microsoft Entra)
Learn to respond to requests for IT support in accordance with Help Desk procedures, priorities, SLAs and best ITIL practice to First Line Support level using well spoken English and / or coherent written grammar documenting as necessary along the way
Learn to apply structured techniques to common and non-routine problems, selecting the appropriate tools and troubleshooting techniques along the way in line with organisational guidance
Learn and acquire a working knowledge of a range of cabling and physical connectivity devices (both wired and wireless) along with the networking protocols they are used with
Learn about and maintain an up to date and accurate record of hardware, software and related documentation
Take part in meetings, supervision, training and other events to assist with your development, as requested by your line manager
Undertake a development programme leading to a recognised apprenticeship qualification
Carry out any other duties that are within the scope of the post which could also be requested by the line manager or Head of Service
Keep up to date with current industry trends and emerging technologies
Training:
Information Communications Technician Level 3 Apprenticeship Standard
Training Outcome:
At ICTS UK and Ireland Ltd we are proud that a large proportion of our senior management team have progressed through our organisation having started in operational or junior roles
We value our people and are keen to utilise the Apprenticeship scheme to create and nurture the next generation of talent for our business
The IT Apprentice will be motivated by a longstanding career in IT and with ICTS and should be excited by the prospect of studying towards their professional qualifications
The long-term strategy for this role is for the IT Apprentice to complete their Level 3 qualification and continue to advance through the levels while also progressing within the department as suitable opportunities become available
Employer Description:ICTS specialises in the provision of security services. We serve more than 120 private and public sector organisations across the UK. Our operations are extensive and diverse, ranging from a one-person security operation for luxury boutiques to a thousand-strong team working for multi-national organisations.
From the protection of airports to financial institutions, critical national infrastructure to colleges, ICTS has the experience, resources and knowledge to offer a complete security solution.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Administrative Support
Maintain and update student records, employer contacts, and career service database, including DBS
Prepare and distribute communications, newsletters, and promotional materials for career events.
Schedule meetings, appointments, and interviews between students and employers.
Support the coordination of career fairs, workshops, and employer engagement activities.
Responsible for ensuring that all work placement opportunities are advertised and displayed, including digital job board.
Support with the administration of the UCAS process
Take and distribute minutes for team meetings
Support in promoting opportunities and events to students and staff, as well as developing professional links and liaising with local employers, businesses and job brokerage services to identify work experience placements across curriculum areas leading pipeline activities.
Manage department email correspondence and filter accordingly to appropriate staff
liaise marketing team to gather student good news stories, feedback and other promotional marketing material
Customer Service
Act as the first point of contact for student and employer enquiries.
Provide accurate information about career services, events, and resources.
Ensure a welcoming and professional environment for all visitors to the Careers Department.
Participate in the promotion of work placement services to students and staff
Data & Reporting
Track student engagement with career services and produce regular reports.
Assist in collecting feedback from students and employers to improve services.
Support the monitoring of KPIs and outcomes related to employability and progression.
Compliance & Quality
Ensure all administrative processes comply with college policies and GDPR regulations.
Maintain confidentiality and professionalism in handling sensitive information.
Support the implementation of outstanding Safeguarding practice (including health, safety and welfare) with designated staff/ departments responsible including for Safeguarding and Additional support needs.
General Duties:
To contribute to employer engagement and induction activities including college open days, school events / visits and promotional events off site which may include some weekends and celebration ceremonies.
Support in engaging Career Champions to participate in various activities and events.
To take part in Team meetings 1:1 and be involved in College staff development and training schemes and participate in PDR procedures within the College.
To be aware of the principles of safeguarding children and young people as they apply to the role with the College. Actively promote and implement the College’s Safeguarding Policy.
To adhere to the College's Single Equality Scheme with respect to staff and students.
To comply with and implement the College’s Health and Safety policy.
To undertake any other reasonable duties and responsibilities as may be required
Training:
1 day per week at Lambeth College
Training Outcome:Apply for a degree apprenticeship in areas like Business Management, HR, or Project Management.
Pursue a full-time or part-time degree in Business Administration, Education, or Careers Guidance.
Potential Progression roles:
Careers Administrator
Student Support Officer
Apprenticeship Coordinator HR or Recruitment Assistant
Office Manager or Team Leader (with experience)
Employer Description:South Bank Colleges (SBC) - Part of the LSBU Group
South Bank Colleges is a further education provider in London, comprising Lambeth College and London South Bank Technical College. It offers a wide range of professional and technical courses designed to prepare students for employment, apprenticeships, or higher education.
• Rated “Good” by Ofsted (2025)
• Courses span sectors such as:
o Health & Social Care
o Engineering & Robotics
o Science & Digital Media
o Hospitality, Sport, IT, and more
• Strong focus on employability, industry links, and practical skills
• Offers progression routes to London South Bank University (LSBU)
SBC’s mission is to transform lives, communities, and businesses through applied education and insight. Its modern campuses, including the state-of-the-art Nine Elms site, provide students with excellent facilities and learning environments.Working Hours :Monday to Friday 8:30-5pm
The vacancy will involve working across sites and being very hands on with events. Requires late evening work, such as open evenings, parents evenings and attending networking events.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
JOB DESCRIPTION
Job Title: Area Manager
Location: AZ, NM, & Southern NV
Department: Rust-Oleum US Sales
Reports To: Western Zone Manager
Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both home and industry. We offer a wide range of products including decorative fashion paints, durable industrial roof repair coatings and, of course, our famous rust-fighting formula that started it all.
As an Area Manager, the candidate will be responsible for driving sales and represent Rust-Oleum's vast portfolio of products to customers within the assigned geographic territory.
Territory to include Arizona, New Mexico & Southern Nevada. Travel accounts for 40-50%. Candidates will need to reside within their provided territory.
Job Duties:
Sales - this job is all about increasing market share by selling the Rust-Oleum Portfolio of products in their assigned geographic territory.
Increase distribution of all Rust-Oleum brands within the assigned dealer and distributor base by expanding market share and reducing competitive presence.
Maintain regular contact with customers to identify business opportunities and increase market share.
Identify customer needs to facilitate product mix t and platform recommendations.
Achieve profitable quarterly sales objectives and goals.
Execute category management strategies with dealer base to grow market share.
Develop and follow a comprehensive time and territory management plan to maximize coverage and efficiently manage expenses.
Provide merchandising, pricing, and promotional support to the dealer base.
Work with internal and external customers to meet all commitments and deadlines.
The ability to use all Microsoft Office products to analyze data, communicate with customers, and make profitable recommendations to internal and external customers.
Able to climb a ladder and do physical activities as required by the position.
Requirements:
1 - 3 years of previous outside sales experience preferrable in paints & coatings
Associate or bachelor's degree in a business-related field and/or equivalent work experience preferred.
Prior experience in a sales service role with demonstrated success in customer retention.
Requires the ability to effectively analyze a customer's business and successfully communicate how our products and services can help them increase their sales and profits.
Ability to analyze data and complete a Profit & Loss analysis as required.
Outstanding oral and written communication skills and presentation skills
Self-starter able to manage own time, schedule, and sales territory, with a proven ability to multitask.
Ability to work and travel within assigned territory 40-50% of the time. Periodic evening and weekend hours are required for trade shows and customer events.
Proven history of exceptional follow-up skills.
Proven history of working with diverse customer base including independent dealers, distributors, MRO accounts, professional painting contractors and OEM.
Ability to understand and carry out instructions furnished in written or oral format.
Ability to analyze territory performance reports and develop sales territory business plans.
Ability to analyze problems, collect data, establish facts, draw valid conclusions, and write reports to communicate the information.
Must possess a valid driver's license and maintain a motor vehicle record within acceptable limits as prescribed by Rust-Oleum.
Strong understanding of Microsoft Teams, Excel
Experience using analytics such as Power BI, SAP and PowerPoint is desired
Salary Target Range: $75,000 - $90,000
*Company furnished car, laptop, cell phone.
*This is a remote field-based position out of a home office.
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave. We also offer a 401(k) plan after three months of employment. Associates are vested in the RPM Pension plan after completing five years of service. Rust-Oleum offers 9 paid holidays and one floating holiday per year. You are also eligible to earn three weeks of vacation on an annualized basis.
Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online!....Read more...
Sales ConsultantSalary : circa starting at £32k - max £37k basic + OTE Office based Monday – FridayWetherby – Free car parking + free use of gymJob OverviewTo onboard, sell and build relationships with new investors and to provide investment opportunities to qualified investors with a view of helping all clients grow their wealth through property investment. You will essentially be selling investments.Candidate Specification
Hunter mentality is a must.Strong sales skills and ability to negotiate are essential.Ability to build rapport with others in a short period of time, finding common ground and being able to genuinely connect with people.Strong communication skills, ensuring everyone is communicated with thoroughly and efficiently throughout all processes.Positive mindset and upbeat attitude, bringing value to both clients and the sales team.Experience within sales is essential, however a positive attitude to picking up the phone and communicating with people is key.Competency with numbers, being able to effectively work out prices, yields, and discounts (training for which will be provided as required)A good attitude towards organisation and efficiencyKnowledge within the property industry preferred.Able to speak and communicate with confidence on the phone and an understanding of property investment is desirable. Ability to work in a fast-paced environment and analyse information / financial figures
Key Responsibilities
Managing inbound enquiries and efficiently responding to warm leads using all means of communication i.e. telephone, email, and other social medium’sUnderstanding investor objectives, and responding appropriately, by calling new investors to understand their criteria and onboard them as a qualified investorProviding email proposals with in-depth information on the investment opportunitiesOccasional face to face meetings within the UKConnecting high net worth individualsBuilding strong relationships with new and existing clientsDiscussing hot / warm sales leads to Manager and Team LeaderProactively sell to investorsQualify high end investors to register all callsActively seek to guide investors towards partner services such as Finance and solicitors.Carry out research and prepare material for investors to ensure opportunities are maximised, showcasing knowledge.Updating the CRM system keeping effective notes and ensuring the system is up to date.Maintaining positive business relationships to ensure future sales.Expedite the resolution of customer problems and complaints to maximize satisfaction.Achieve agreed upon sales targets and outcomes.Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products/servicesCompleting associated administration
Please only apply to this role if you are local to the area and do not require a sponsorship to work in the UK.....Read more...
Holme House Care Home, part of the Croft Care Group, a specialist care company, are seeking to appoint a hardworking and reliable apprentice to join our growing team. Good admin and communication skills are desirable.
The successful applicant will have a confident personality and the ability to juggle a range of tasks in a very busy environment. Confidentiality and maturity are essential.
This role will include full administration support to the Care Manager and team across all areas of the business, with the aim to develop and have more responsibility during your apprenticeship.
The role, after training, will include some of the following:
Administration - Care Workers:
Distribution of daily/weekly rotas to Care Workers
Distribution and collation of all relevant paperwork to and from Care Workers
Liaise between Care Workers and service users
Monitor holiday and sickness of all Care Workers
Take incoming calls and queries and deal with accordingly
Administration - Service Users:
To set up, update and end service users records / files
To liaise with Social Services and other third parties involved with service users care plans
Administration - General:
To deal with all incoming telephone calls and queries and deal with accordingly
To provide internal/external clients and service users with data as required
To provide full administration support and deal with enquiries for the Care Manager and Team
Monitoring of stationery, supplies, and petty cash
General typing, filing and photocopying duties as required
Producing monthly newsletter
To undertake all responsibilities according to the policies and procedures of the company
To attend any training sessions as required to support you in your role
To respect the confidential and sensitive nature of the work
To maintain good working relationships with all members of staff in the company
The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by the organisation which is relevant to your post within the company to meet the overall business objectives.Training:As a Business Administration Apprentice, you will complete the following qualifications as part of your apprenticeship:
Level 3 Business Administrator Apprenticeship Standard
Level 2 Functional Skills maths and English if equivalents are not already achieved
You will also develop the skills, knowledge and behaviours required to work within an office environment
This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times
Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions
All evidence will be logged to your electronic portfolio
Training Outcome:Upon completion of the apprenticeship, for the right applicant, there will be the opportunity to progress to a permanent position.Employer Description:The Croft Care Group provide nursing, residential and community-based care services in the North of England and currently have multiple care homes. Holme House Care Home with Nursing is a family-run care home in a stunning stone building, providing nursing, residential and dementia care services. Holme House is located on Oxford Road on the edge of Gomersal village near Cleckheaton and is an attractively designed care home which offers a high level accommodation, which is matched by quality nursing, residential and dementia care from a dedicated and well trained staff team. Our residents see Holme House as their home and with our wellbeing and activity team are actively encouraged to get involved in the daily decisions of the home.Working Hours :Monday - Friday, 09:00 - 17:00 - (can change slightly to suit buses), with a 30-minute lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
CUSTOMER SERVICE ADVISOR – TALKE - £25400 plus performance bonus after 6 monthsDue to continued success, we are working with a fantastic company who require fantastic Customer Service Advisors to join their team. The company offers exceptional ongoing training and career progression. With further major growth plans in place, this is the perfect time to get on board and be a key player in their success. Previous experience is preferred but if you are confident on the phone and have the passion for customer service and helping people this could be the role for you.COMPANY BACKGROUNDOur client is a leading independent company that works on a national basis. They offer a market leading customer service experience. Great customer service is at the heart of the business. Entering their 10th year of trading, they have continued to grow and gain a reputation for offering a competitive service and second to none customer service. This is a family run business and every single employee is a member of that family, as are the customers.CUSTOMER SERVICE JOB PURPOSEDevelop a culture of customer satisfaction through timely and thorough handling of complaints, queries and general enquiries. Working in a fast-paced environment, to address customer issues via the telephone or email.CUSTOMER SERVICE DUTIES
Dealing with high volume incoming callsResolving customer issues in a timely mannerLiaise with external contractors to arrange and manager resolutions to the queries raisedDealing with a variety of questions and queriesPromoting the benefits of using the services the company providesAssisting with contract renewals and retaining customersDealing with complaintsMaintaining accurate customer records using the inhouse system
CUSTOMER SERVICE REQUIREMENTS
Excellent communication skillsIdeally experienced dealing with customers on the telephonePassionate about helping peopleTeam playerAble to work in a fast-paced environmentExcellent PC skillsProblem solverPatientAble to work under pressureDue to location, it is preferred you have you own transport
PACKAGE AND BENEFITS
Week One Shifts: 8am-4.30pmWeek Two Shifts: 9am – 5.30pmWeek Three Shifts: 10.30am-7pmWorking 1 in 3 Saturdays per month (9am-5pm) with a day off in lieu20 days holiday plus Bank HolidaysOnsite Parking£25400 plus performance bonusFantastic opportunity to build a careerRecreational break out roomsExcellent ongoing training and supportFun days and eventsFeel valued everydayRecognition awards
Follow us on twitter #awconsultingltdIn respect to the above role(s), Anderson Wright Consulting Ltd operates as an Employment AgencyCUSTOMER SERVICE ADVISOR – TALKE - £25400 plus performance bonus after 6 months....Read more...
From time to time, you may be required to perform other duties outside the role defined.
You must portray a professional image and be dressed appropriately. Your line manager will provide any specific details where required or requested by you.
Medhurst provides services in the education sector and, as such, is committed to safeguarding and protecting the welfare of children and young people. We expect all staff to share this commitment. We will carry out an enhanced DBS check on all staff and continued employment with Medhurst could be affected by the results of the DBS check.
You may also be required to attend Safeguarding Training should the company decide this is necessary at any point.
The post holder must carry out all duties and responsibilities with reasonable care for the health and safety of yourself and any other persons who may be affected by your acts and omissions at work, and to cooperate fully with Medhurst Communications Ltd in Health and Safety, Quality and Security policies.
Essential Skills & Qualities
Ability to communicate clearly.
Friendly and approachable.
Ability to work under guidance but also alone.
Desire to learn and progress.
Pays attention to detail.
Keen interest and knowledge of computer technologies.
Inquisitive approach to troubleshooting.
Understands the importance of confidentiality and Safeguarding.
Knowledge of Microsoft Operating Systems.
Basic understanding of Networking Concepts.
A full UK driving licence is very desirable.
Training:The instructor leads a live online training session so you can learn at your own pace and in the comfort of your own home or office. A full training schedule is provided upon a confirmed start date. However, training is typically 1 day per week.
Training modules covered:
CompTIA A+.
AZ-900.
Training Outcome:Success is achieved by building relationships with our clients and providing an outstanding level of service. We will look to retain apprentices and continue their learning, development & career progression upon successful completion of the apprenticeship. Employer Description:Since 1986, we have been making IT work for education and business clients.
Our mission is simple – to take away the burden of IT management to enable our clients to focus on their core business.
Our primary sector subsidiary, Drift IT Services, offers IT solutions that underpin teaching and learning in the primary education market
We provide a range of tailored IT services and scalable solutions, offering clients the flexibility to choose what best suits their requirements now and into the future.Working Hours :Monday to Friday between 8am-4pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
About The RoleAre you an enthusiastic, proactive, creative and empathetic person with a passion for inspiring people and creating sustainable communities? Are you a positive, people-oriented team player who thrives on getting the best deal possible for tenants and developing their strengths, talents and the community they live in?If so, Salvation Army Homes has an exciting opportunity for a Neighbourhood Manager role based in the Midlands.At Salvation Army Homes, we are dedicated to providing comprehensive, good quality housing services, support and resettlement for people who are or have recently experienced homelessness and who are in need of support and accommodation.This rewarding, stretching role gives you the opportunity to work with and positively influence services for our tenants within our general need stock. You will:Be at the forefront of delivering excellent services and improving resident satisfaction across all schemes within your areaSeek out and develop partnerships within your patch area to benefit Salvation Army Homes and tenantsTo deliver effective tenancy sustainment, resident engagement, customer satisfaction and community developmentDeliver an efficient an effective housing management service to tenants and meet Key Performance indicators in relation to voids and arrearsTake ownership of geographical generic patch and be solution focused to provide services to internal and external partnersWork proactively with residents when dealing with anti-social# behaviour and Safeguarding concernsEnsure tenants needs and problems are identified early and responded promptly to enable people to sustain their tenanciesAbout The CandidateWe're looking for someone who is passionate about tenants, thrives in a fast-paced environment, and has an unshakeable positive, can-do attitude with a high level of resilience. You will be:A confident, capable communicator with knowledge of a range of methods to problem solveAble to inspire and engage others, and enhance learning through reflection and positive risk taking.A natural people-person and team player.Excited by developing and implementing savvy new ideas.Unfazed by having several competing priorities to manage.Able to use technology in day-to-day work.In return for helping to transform lives, we want to help you to transform your lifestyle by giving you access to some great benefits. This includes,
26 days paid annual leave (pro rata) rising to 31 days, plus public holidaysA high street discount scheme (great savings both online and in-store)Pension with life assuranceHealth assistance programmeTraining opportunities to aide your own personal and professional developmentAbout The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. ....Read more...
Assisting the certified technicians in preparing and carrying out the overhaul, test and other servicing activities for batteries
Dealing with our logistic department reception into the battery workshop and the on-time delivery of orders to our customers
Preparing and organising battery certificates and other customer documentation
Supporting battery scrapping and recycling process in line with our sustainability objectives
Supporting the team in resolving any potential battery repair customer claim
House keeping procedures for the workshop (Quarantine, Tooling and equipment)
Training:You’ll gain hands-on experience by spending around 80% of your time in the workplace, learning alongside experienced colleagues. The remaining 20% will be dedicated to workshops, online learning, and assignments, giving you the knowledge and skills to succeed in your career.Training Outcome:Our last two apprentices went on to secure permanent roles, and we see this technician apprenticeship as the pathway to shaping the future of our team. You’ll gain skills that open doors to exciting opportunities, with real potential to grow into leadership roles such as Team Leader or Workshop Manager. Join us, and your career could continue to thrive with us long after your apprenticeship ends.Employer Description:Satair UK is part of the Satair Group (an Airbus Services Company) with more than 1100 employees globally in more than 10 locations worldwide. For more information, please check out this YouTube video of the company below.Working Hours :37.5 hours per week (30 min break unpaid) and will be working on shifts that could be:
Early shift: 6.00am-2.00pm, Day shift: 8.00am-4.00pm, Late shift: 11.00am-7.00pm.
Within this time, the apprentice will be entitled to 1 day/week to complete their studies.Skills: Computer literate,Knowledge of Excel,Google environment knowledge,Own initiative,Works well under pressure,Must be decisive,Accurate and Dependable,Excellent communication,Clear spoken English,Flexible team player,Supportive and Collaborative,Follows procedures,Follows instructions,Health & Safety awareness,Punctual with good attendance,Self-motivated,Eagerness to learn,Problem-solving mindset,Passion for aerospace industry....Read more...
To act as a key person to a group of children,liasiing closely and building an effective relationship with parents/carers and ensuring each chilld's needs are recognised and met
To work in partnership with parents/carers and other family members
To advise the manager of any concerns e.g. health and well -being of children, parents or the saftey of equipment, preserving confidentiality as necessary
To teach children, offering an appropriate level of support and stimulating play experiences
To ensure that children are kept safe and that you understand when to follow child protection procedures
To actively participate at team meetings, supervision meetings and appraisal meetings
To attend training courses as required and to take responsibiltiy for personal development
Training:
Early Years Educator Level 3 Apprenticeship Standard
Training will be done at location
Functional Skills Level 2 in maths and English if applicable
Training Outcome:
Permanent position
Employer Description:Early Steps Day care is a new nursery taking in children aged 9 mths to 5 yrs. It's founders are two loving parents (a qualified primary school teacher and a qualified social worker) with a strong passion for childcare, rooted in their respective experience in education and social services. Although in it's infancy, Early Steps values are rooted in it's commitment to providing a comprehensive childcare service for parents and guardians.Working Hours :Monday - Friday, 8.30am - 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
You will work with our team to provide administrative support across all elements of our work.
Training and support will be provided throughout the apprenticeship to ensure you learn new skills and gain practical experience. Here are the some of the things you could be working towards:
Creating and sending invoices for our services including checking the details on invoices are correct
Keeping our digital records up to date including marking invoices as paid and collecting information
Ensuring data is captured and following systems/processes that are in place
Attend monthly team meetings to learn more about our work and ways you can further support our team
Training:
Business Administrator Level 3 Apprenticeship Standard
All training will be delivered from the workplace
Training Outcome:
Whilst there is no automatic progression, we would explore the possibility of further training and/or a permanent role at the end of the apprenticeship, for the right individual
Alternatively, we would explore progression into the sector in another way and hope to equip you with valuable skills, knowledge and experience during the apprenticeship
Employer Description:360 Heights Ltd is a leading expert in designing, installing, and certifying innovative height safety and access solutions—ensuring safety, reliability, and peace of mind at every level.Working Hours :Core hours are 9.00am - 5.00pm with a 1-hour lunch break, Monday to Friday. Some evening work may be required. We’re flexible, and working patterns can be discussed at interview or with the line manager.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Communicate with secretarial and clinic teams regarding patients procedure details and instruction, at times communicating directly with patients to arrange.
Receive correspondence related to patients e.g. via email and telephone.
Request and receive medical records if required and and tracer appropriately.
Compile agendas and circulate minutes for Specialty Business and Audit meetings.
Interpret and transcribe medical correspondence.
Ordering and receipting of stationary.
Maintenance of repeat prescriptions for patients.
Training:You will be completing a level 3 Business Administration apprenticeship through Yeovil College. You will fully be supported in your learning and development and complete an educational pathway through Yeovil College.Training Outcome:After completing a Business Administration Level 3 apprenticeship, individuals can progress into more senior administrative roles such as Office Manager, Team Leader, or Executive Assistant. With experience, further training, or qualifications, there are also opportunities to move into specialist areas like HR, finance, or project management.Employer Description:Yeovil Hospital is an acute hospital run by Somerset NHS Foundation Trust. The hospital cares for approximately 185,000 people, primarily in south Somerset, North and West Dorset and parts of Mendip. The hospital provides a full-range of clinical services, including general medicine, cardiology, general surgery, orthopaedic surgery, trauma and paediatrics, with an emphasis on enhanced recovery – this means the hospital helps people to recover as quickly as possible so they can return home. The hospital also works hard to keep our waiting times as low as possible, meeting and exceeding the standards demanded of us through national targets.Working Hours :Full time position.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Head of Sales Borehamwood Up to £100K + Commission + Car + Healthcare
We’re working with a long-established and highly respected business that has been a leader in its field for nearly 30 years. With its own design and manufacturing capability and a strong global distribution network, the company has ambitious growth plans and is now looking for a Head of Sales to drive its next stage of expansion.
This role would suit an experienced Senior Business Development Manager, Sales Manager, or existing Head of Sales who is ready to step into a senior leadership role with real influence.
Reporting directly to the Managing Director, you will initially split your time between hands-on business development and sales leadership. This structure is designed to help you gain a deep understanding of the sales process, products, systems, and customer base before transitioning fully into a strategic Head of Sales position.
The Role:
Managing the full sales cycle, from lead generation through to closing.
Developing and maintaining strong relationships with partners, dealerships, and distribution channels.
Identifying opportunities to increase market share and presenting tailored solutions.
Leading, coaching, and mentoring a team of Business Development Managers.
Setting targets, reviewing performance, and driving accountability.
Developing and executing sales strategies to achieve ambitious revenue growth.
Overseeing forecasting, pipeline management, and performance analysis.
You:
Proven success in phone-based, desk-based, or telesales, ideally in a high-volume environment.
Experience leading and developing a sales team with a hands-on, data-driven management style.
Strong track record of business growth through new client acquisition.
Experience working with dealers or distributors (highly desirable).
Comfortable working in an SME environment and directly with a Managing Director.
Strategic, commercially minded, and eager to step into senior leadership quickly.
Package & Benefits
Up to £100,000 basic salary
Commission (circa £25,000 OTE)
Company car
Private medical insurance
33 days holiday (including bank holidays)
Pension scheme
Free parking on-site
Regular company social events
Casual dress code
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
Provide efficient and reliable chair-side support to Practice Clinicians.
The day to day duties of a dental nurse can span across all areas of the practice and can include:
Reception including answering the phone and greeting patients
Dealing with patient queries
Taking payments
Booking appointments and follow ups
Sterilising and preparing equipment for Dentists
Recording and dealing with patient records
Supporting patients wellbeing and dental experience
Cleaning dental areas including chairs
Managing stock of equipment and supplies
Any other duties to support the Dentists and senior team to provide effective patient care
Training:This qualification is a Level 3 advanced apprenticeship accredited by City & Guilds and is delivered nationwide through blended interactive E-Learning, enabling learners to access the course from anywhere in the UK. Upon achievement the apprentice will be awarded a Diploma in Dental Nursing Level 3. Functional Skills English & maths Level 2 qualifications unless already exempt.Training Outcome:With experience you may be able to move into jobs like team manager, team leader or dental practice manager.
With further training you could become a dental therapist, helping a dentist carry out the more routine dentistry work. You could also become a dental hygienist, helping people to look after their teeth and gums.
You might decide to train as an orthodontic therapist helping dentists to improve the look and position of a patient's teeth.Employer Description:Welcome to our family-run dental practice in Mexborough, where we proudly offer both routine and cosmetic dental care. Our close-knit team of dedicated professionals is committed to providing you with a comfortable and stress-free experience at every visit.
At our practice, you can expect a personalised approach to your dental care. We take the time to thoroughly assess your oral health, offering tailored advice and steps to help you maintain a healthy smile and prevent future issues.
We also provide an exclusive membership plan, allowing you to spread the cost of your private check-ups, enjoy a 10% discount on treatments, and benefit from a global accident and emergency scheme for added peace of mind.
In addition to routine check-ups and treatments, we’re proud to offer a range of cosmetic dental and aesthetic services. These include facial aesthetics, clear aligners, composite bonding, and teeth whitening, designed to help you look and feel your best.Working Hours :Monday to Friday
8:15- 5:15pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
Key Responsibilities:
First Point of Contact & General Enquiries:
Handle incoming communications (email/phone), responding to or redirecting queries as appropriate
Act as the first point of contact for internal and external queries, ensuring enquiries are dealt with efficiently
Support the office manager by flagging important tasks or deadlines
Workflow & Job Administration:
Ensure jobs progress efficiently through the workflow using our internal IT platforms
Diary management , including scheduling assessments and meetingsPerform an initial check on submitted documentation to ensure completeness
Request missing documentation or information from staff/workforce as needed
Upload, manage, and organise project files and documents on shared platforms
Create and manage manual document templates
Complete manual job lodgements where necessary
Maintain accurate records and logs of job progression and communication
Help troubleshoot basic issues and escalate queries when appropriateMaintain up-to-date installer records and contact lists
General Office Administration:
Support the Office Manager with ad-hoc administrative duties
Assist in compiling and distributing internal reports, including the weekly Friday Report
Contribute to internal process improvement by identifying areas for streamlining admin tasks
Always maintain confidentiality and data protection standards
Training:Business Administrator Level 3 Apprenticeship Standard:
Apprenticeship will follow Mentor for in-house training
attend regular college days and visits, 20% of the working week will be spent on studies
Training Outcome:
This is a permanent role offer for the right apprentice, on completion of qualification and satisfactory reviews througout the programme, also as a platform to prgress onto a higher qualification that aligns with the business requirements
Employer Description:Dynamic Surface Repair Technicians specialize in providing on-site repair and restoration services tailored to diverse industries.
We excel in addressing a comprehensive range of hard surfaces, encompassing materials such as wood, laminates, composites, acrylic, fiberglass, glass, and ceramic tile, among others.
Explore our portfolio in the gallery for visual examples of our craftsmanship. For inquiries or assistance with specific repair projects, please don't hesitate to contact us. Your satisfaction is our commitment.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
The Company
Our client is one of Australia’s leaders in the insurance and retirements market and has experienced huge growth over the past few years. They believe that their success is driven by the quality and experience of talented people working together to support Australians in their time of need.
The Opportunity
We’re working on a permanent opportunity for a Retention Campaign Specialist (Marketing Manager) to join the high performing Customer Experience team based in Melbourne. This role will focus on BTL Retention Campaigns to existing customers via email, SMS, outbound calls, and website and is a tactical, hands-on and performance-driven role, and not creative or brand-led. If you love being analytical and getting into the details, this is for you!
Key Accountabilities
Developing and launching BTL campaigns to existing customers via various channels – email, SMS, outbound calls and website.
Responsible for the planning and execution from designing end-to-end customer journeys and propositions, to messaging, campaign strategy, and continuous optimisation based on data and feedback.
Manage campaign execution, overseeing timelines, budgets, risks, and communicating clearly with internal teams
Act as the main stakeholder contact to secure approvals, develop go-to-market plans, and ensure seamless campaign delivery
To be successful in this role you will possess
Minimum 3 years’ working in a BTL campaign focused role with a focus on retention and customer experience
Experience working within financial services or a regulated environment essential
Good attention to detail as well as resilience and adaptability
Proven experience and comfort working around tactical execution and end-to-end campaign thinking
Why Apply
Great team with development and mentoring
Reputable brand
Hybrid working environment and solid culture
Your next steps
This is an exciting opportunity to join a growing, dynamic team and really be involved in the continuing development of this organisation. If interested please apply now or call Ai on 0451 193 774. Please note, all conversations will remain confidential.
Whether you are a sports fanatic, shark diver or part time antique collector, we celebrate your uniqueness. Parity Consulting works with clients who embrace diverse and inclusive environments and empower their teams to bring their authentic whole self to work. We encourage people with different beliefs, abilities, backgrounds and life experiences to contact us.
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Manage and prioritise incoming orders to ensure accurate costings, including pricing, delivery terms, lead times, and invoicing.
Process orders from start to finish: Log, cost, order, and bill to ensure accurate and timely completion, meeting customer expectations.
Collaborate with internal and external departments; Work together to identify and resolve any issues that arise.
Enter orders accurately into SAP and monitoring statuses.Work with logistics and installation teams to ensure efficient product installations.
Support Account Managers with customer information and assist in resolving paperwork issues.
Invoice finance companies and end customers.
Provide information and paperwork to the contracts team for accurate billing and customer service.
Handle a high workload efficiently and meet strict deadlines.
Ensure high accuracy in your work with a methodical approach and strong communication skills.
Work positively and proactively, both independently and as part of a team, demonstrating solid administrative and motivational skills.
Be self-motivated, conscientious, confident, and outgoing.
Adapt and diligently process orders across various product ranges.
Learn new systems, products, and services, retaining information effectively.
Utilise Excel skills, with a good aptitude for mathematics.
Be open to learning and developing new skills, sharing knowledge with colleagues.
Training:The successful applicant will complete and obtain a Level 3 Business Administration Qualification through Learning Curve Group.
You will be taught through:
4-6 Weekly 1-2-1 Sessions with your tutor
6 weekly hours of Off-the-Job Training
The course is a 14-month-long programme
Training Outcome:Progression into full-time employment.Employer Description:or over 100 years Sharp has been inventing one-of-a-kind products for the benefit of society and businesses around the world. Here in the UK, we have been solving our customers’ technology problems for over 50 years.
At Sharp, we know the technology landscape is far from simple. It's expansive and ever growing, it's connected and interdependent, complex and evolving. Our mission is simple, to 'make technology easy' for our customers and partners. Just three words, but they drive our culture, behaviour and goals.Working Hours :Your normal hours of work are 37.5 hours per week.
From Monday to Thursday, your hours will be 9.00am – 5.30pm, with an hour for lunch to be taken at a time to be agreed with your immediate manager.
On Fridays, your hours will be 9.00am – 5.00pmSkills: Communication skills,Organisation skills,Administrative skills....Read more...
JOB DESCRIPTION
Summary:
Play a key leadership role in driving exceptional customer experiences. As the Customer Service Assistant Manager, you'll help oversee daily operations, streamline workflows, and support a high-performing team. You'll be instrumental in managing the full order process, resolving service challenges, and fostering a collaborative, customer-focused environment.
Minimum Requirements:
Bachelor's degree in business or equivalent experience.
5-7 years of customer service experience, with 1-3 years in a supervisory or management role.
Requires flexible availability to support critical operations as needed, including outside regular working hours.
Physical Requirements:
This position involves minimal physical activity but requires extended computer use-up to 8 hours per day.
No unusual lifting, environmental, or exertion requirements.
Essential Functions:
Lead and support a high-performing customer service team by setting clear goals and providing ongoing coaching and development.
Ensure timely resolution of customer issues and order processing by aligning resources and removing roadblocks.
Monitor and assist with backlog orders to maintain service excellence.
Manage escalations from Sales Representatives, addressing personnel, service, and order-related concerns with professionalism.
Actively participate in Sales Region meetings to align customer service strategies with business goals.
Oversee coverage for regional inboxes and phone lines to ensure consistent and responsive support.
Communicate updates on policies, processes, and product changes, ensuring the team is informed and aligned.
Support new hire onboarding and lead ongoing training initiatives to build team capability.
Escalate production and inventory challenges to appropriate departments for resolution.
Drive continuous improvement by contributing ideas that enhance team morale, efficiency, and overall performance.
Champion the company's safety and quality programs, promoting a culture of accountability and excellence.
Who We Are:
Carboline is a St. Louis-based coatings manufacturer with a global reach. The company, founded in 1947, produces high-quality performance coatings, linings, and fireproofing products in more than 20 manufacturing facilities around the world. Carboline has been ranked a top workplace, so culture and maintaining a safe and clean work environment is something we take very seriously.
Carboline is part of RPM International Inc., a $7.6 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. From homes and workplaces to infrastructure and precious landmarks, RPM's market-leading brands are trusted by consumers and professionals alike to help build a better world. If you want to be part of a growing global organization with opportunity for growth, we would like to meet you.
What We Offer:
We offer a team atmosphere that fosters cooperation and creativity; a management team committed to employee development and an environment where people are empowered to make decisions. Our career opportunities offer unlimited earnings potential, and our comprehensive benefits package is among the best in the industry which includes affordable benefits, a company match 401K plan and a retirement pension plan. Carboline is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
"In order to be the best, we must hire the best."Apply for this ad Online!....Read more...
Gain hands-on experience in a lively, fast-paced environment where you'll learn all the essentials of working in the travel industry.
Collaborate with experienced colleagues who will support and guide you as you develop key travel consultant skills, assist customers, and contribute to both sales and administrative tasks.
Learn how to respond to client enquiries, research destinations, make bookings, handle transactions, and deliver outstanding customer service.
Meet industry suppliers and discover the wide range of travel products and services offered in-store, while building strong, professional relationships.
Training:
This apprenticeship forms part of a formal qualification, on successful completion, you will achieve a Level 3 Travel Consultant qualification that will be added to your digital achievement record
Working with our chosen training provider, you will be assigned a specialist Travel Assessor who will be working closely with you throughout your apprenticeship to ensure you have a robust, enjoyable, and enriching journey
Training will be carried out online, face-to-face, both individually and as part of a classroom, to ensure you have an enhanced experience
You will be assigned 6 hours a week in the workplace to spend towards your qualification with full support from your manager and assessor
Learning first-hand from training specialists and peers, you can become a fully-fledged travel consultant in a little over a 12-month period
Training Outcome:On successful completion of the Travel Consultant Level 3 apprenticeship, you may be offered the opportunity to complete a further qualification that will enhance your skill set. The next steps will be discussed in your 1-2-1's.Employer Description:At Not in the Guidebooks, we’re the pioneers of premium travel experiences, offering authentically local and sustainable journeys for independent travellers. Our platform is tailor-made for those seeking immersive holidays filled with unique experiences and curated itineraries.
We believe in connecting travellers with cultures in a meaningful way, providing opportunities to truly immerse themselves in amazing destinations. Through our network of local hosts and partners, we ensure every detail is carefully considered, from boutique accommodation to diverse activities.
Our mission is simple: to broaden horizons, support local communities, and create memories that last a lifetimeWorking Hours :Monday - Saturday: 9am - 5pm.Skills: Communication skills,Attention to detail,Customer care skills,Problem solving skills,Team working,Geography....Read more...
