Greeting patients
Chairside assisting
Stocking surgery
Preparing the surgery prior to treatments
Charting and managing patient data
Mixing materials
Keeping surgery tidy and clean
Managing Infection prevention control
Booking patients appointments
Sterilisation and decontamination
Processing of radiographs
Being an apprentice means that you will have in-house training as well as being placed on a Level 3 Diploma in a Dental Nursing course, this course will enable you to register with the general dental council once you have successfully passed all components of the course.Training:
Level 3 Dental Nurse Apprenticeship Standard qualification
End Point Assessment (EPA)
Functional Skills in English and maths if required
Training location to be confirmed
Training Outcome:With experience you could:
Move into a team leader, manager or dental practice manager position
Serve in the armed forces as a dental nurse
Become a dental hygienist or dental therapist with further training
Become an orthodontic therapist to help dentists improve the look and position of patient's teeth
Employer Description:We provide NHS services and also offer affordable private cosmetic treatments. Latest techniques and materials available. Most patients attend due to word of mouth and recommendation of othersWorking Hours :Shifts are to be confirmed.Skills: Communication skills,Attention to detail,Customer care skills,Team working,Initiative,Non judgemental,Patience....Read more...
Greeting patients
Chairside assisting
Stocking surgery
Preparing the surgery prior to treatments
Charting and managing patient data
Mixing materials
Keeping surgery tidy and clean
Managing Infection prevention control
Booking patients appointments
Sterilisation and decontamination
Processing of radiographs
Being an apprentice means that you will have in-house training as well as being placed on a Level 3 Diploma in a Dental Nursing course, this course will enable you to register with the general dental council once you have successfully passed all components of the course.Training:
Level 3 Dental Nurse Apprenticeship Standard qualification
End Point Assessment (EPA)
Functional Skills in English and maths if required
Training location to be confirmed
Training Outcome:With experience you could:
Move into a team leader, manager or dental practice manager position
Serve in the armed forces as a dental nurse
Become a dental hygienist or dental therapist with further training
Become an orthodontic therapist to help dentists improve the look and position of patient's teeth
Employer Description:We provide NHS services and also offer affordable private cosmetic treatments. Latest techniques and materials available. Most patients attend due to word of mouth and recommendation of othersWorking Hours :Days and shifts are to be confirmed.Skills: Communication skills,Attention to detail,Customer care skills,Team working,Initiative,Non judgemental,Patience....Read more...
Greeting patients
Chairside assisting
Stocking surgery
Preparing the surgery prior to treatments
Charting and managing patient data
Mixing materials
Keeping surgery tidy and clean
Managing Infection prevention control
Booking patients appointments
Sterilisation and decontamination
Processing of radiographs
Being an apprentice means that you will have in-house training as well as being placed on a Level 3 Diploma in a Dental Nursing course, this course will enable you to register with the general dental council once you have successfully passed all components of the course.Training:
Level 3 Dental Nurse Apprenticeship Standard qualification
End Point Assessment (EPA)
Functional Skills in English and maths if required
Training location to be confirmed
Training Outcome:With experience you could:
Move into a team leader, manager or dental practice manager position
Serve in the armed forces as a dental nurse
Become a dental hygienist or dental therapist with further training
Become an orthodontic therapist to help dentists improve the look and position of patient's teeth
Employer Description:We provide NHS services and also offer affordable private cosmetic treatments. Latest techniques and materials available. Most patients attend due to word of mouth and recommendation of othersWorking Hours :Shifts are to be confirmed.Skills: Communication skills,Attention to detail,Customer care skills,Team working,Initiative,Non judgemental,Patience....Read more...
What does the training involve?
Initial training period working alongside an experienced shop manager and developing your practical skills in retail management
A period of running your shop with high support from your Area Manager
Approximately 3-6 months into your training, you will take on full responsibility for our Wednesfield shop while you will continue to develop your management skills, with the support of your area manager
Working towards a Level 4 Retail Manager apprenticeship qualification with Inspiro Learning, our approved training provider
Completion of an independent end point assessment at the end of your training
In return for your hard work and commitment, you will receive:
A starting salary of £29,897.68 (which will increase to £32,332.28 after 6 months)
A retail manager level 4 apprenticeship standard qualification
Paid time to complete your apprenticeship coursework
Great training and support
30 days holiday each year
15% staff discount to use in any of our shops
Free life assurance
Workplace pension
As an Apprentice Store Manager you will:
Be fully accountable for your shop and responsible for ensuring that customers are looked after and shop routines are completed to maintain a safe, clean and tidy shop
Motivate and guide your team to be as successful and efficient as possible
Lead by example and get stuck in with the day to day tasks involved in running one of our busy shops
Control key costs including payroll, shrinkage and waste
Meet standards in relation to customer service, cash handling, health & safety, stock management, merchandising and presentation
Take responsibility for recruitment, training and development of your team
Training:Level 4 Retail Manager Apprenticeship Standard:
Apprenticeship standards are aimed at developing skills within the Apprentice’s chosen career route, each standard has set knowledge, skills and behaviours required to be successful within the job role
This will include the completion of functional skills in maths and English
Once the apprentice has completed a minimum of 12 months training and the employer and Inspiro's Regional Trainer confirm they have met all the requirements of the standard they will be put through to end point assessment
The end point assessment is independent from the training and includes a variety of assessment methods which test the skills and knowledge of the apprentice to ensure they are fully competent in their role
Each Apprentice will be supported throughout the apprenticeship by a structured programme of teaching, e-learning, face to face training and workplace mentoring; this will encourage and help them to meet the requirements of the new standards and will prepare them for the end of point assessment
Training Outcome:
This is an 19-month training programme and upon successful completion you will be made a permanent employee
There are many opportunities for a career at Farmfoods
We always look to promote our team members internally, and many people in management and central services positions at Farmfoods started their careers in our shops
This could be the start of a rewarding and long-term career for you
Employer Description:Farmfoods is a family business with ambition. We pride ourselves on offering our customers great value, quality products from clean and tidy shops with the friendliest team in retail.
We aim to offer sensational value to customers on a great range of everyday family-oriented goods. We back up our sensational value with a focus on delivering an ‘old fashioned’, genuine and friendly customer experience.
Our shop teams are essential. They serve thousands of customers each week and have the reputation of Farmfoods in their hands. To our customers, they are Farmfoods.Working Hours :Shifts varying which will include weekends.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Team working....Read more...
Assist and direct staff or customers when support tickets are raised
Support projects team with customer IT projects, including preparing IT equipment, EPOS and other scripted functions, to prepare equipment for live customer projects for our blue-chip client base
Identify and implement, where requested by management, any necessary technological advances for enhancing business products and services
Maintain and update existing products and services and provide documentation to support and educate employees and customers in said use where applicable
Support and maintain software and hardware used in the organisation's day-to-day operations and services
Provide an excellent level of service to our customers, being professional and courteous at all times
In addition to the above there may be other duties to carry out in relation to business/customer operational needs as and when required by your line manager to include supporting the warehouse and projects team at busy times and when the helpdesk is not busy. The role will require you to provide excellent levels of service to both internal staff and external customers.
Duties & Responsibilities:
Be considered technical trouble-shooter or, ‘go-to’ person in the event of requirement for first line technical support customer issues fully supported by your colleagues
Be nominated support for all matters pertaining to IP Protect Lite, WiFi, Loyalty and Chip & PIN solutions within our customer base
Respond in an organised, timely manner to all support issues received inbound across customer base customers and/or sales consultants and be able to perform technical and non-technical system maintenance to support a user or the team, i.e. password resets, running reports, firewall management, rule setting, managing authorised devices and responding to alerts regarding unauthorised devices on the network etc.) – All training provided and internal support of your role
Ensure support tickets are responded to and resolved within internal and customer set SLAs where applicable
To carry out remote installs and telephone support while customer's self-install
Read manuals, periodicals, release updates and technical reports to learn ways to further respond to issues and questions in respect of all systems and network(s)
Provide technical pre-sales support to sales, as and when required
Provide out of hours’ support as and when required and agreed with your line manager
Training:Information Communications Technician Level 3 Apprenticeship Standard:
The classroom training for the ICT apprenticeship comprises of 4 modules.
Each module takes 1 week, and the apprentice will attend this in an online classroom with their designated JBC trainer.
When the classroom training takes place will be agreed at the induction meeting between employer, apprentice and JBC Skills trainer/mentor. We advise a bi-monthly approach to each moduleThe full 5 days will be required on the training weeks, and the apprentice must be in a quiet, suitable environment for learning to take place. This can either be in the workplace or at home. The class sizes are small (a maximum of 10 learners) so that discussions and assessment can take place between apprentices, peers and trainers.
The 4 ICT modules are:
Networking Fundamentals
Mobility and Operating Systems
Cloud Fundamentals
IT and Business Principles
JBC delivers this apprenticeship over 16 Months total. This is made up of a 13-month training period and a 3-month assessment period that is known as EPA (End Point Assessment).
On the apprentice’s successful completion of the end point assessment, the apprentice will receive the following:
Level 3 Information Communications Technician Apprenticeship Certification.
This apprenticeship is recognised for entry on to the Register of IT Technicians and those completing their apprenticeships are eligible to apply for registration.Training Outcome:As well as the chance to receive full on-the-job training throughout, by the end of the apprenticeship you’ll have gained nationally accredited qualifications.
The company also aims to offer the apprentice a permanent role at the end of the training (subject to successfully completing course and objectives.)Employer Description:With a legacy that spans more than two decades working with major high street retailers, EIT are the installer of choice for your complete installation needs.
Our management team has combined experience of more than 75 years and there are very few situations that we have not experienced or solved when challenges are presented.
No job is too big or small and, with an enthusiastic and dedicated project management team, highly trained to work with PRINCE2 methodology, we are well placed to service all of your installation needs.
We are accredited installers for Point to Point Encryption (P2PE) and for a vast range of other peripheral services such as cabling and network infrastructure, Telecoms, Electrical, Audio Visual and much more.
So often, it's the installation that can make or break the IT project budget. Delays and disruption arising from poorly managed deployment can waste time, tie up your IT resources and damage business performance. Here at EIT we pride ourselves on project delivery being right first time, on-time and...within budget!Working Hours :4 days on, 2 days off and cover weekends and Bank Holidays. Christmas Day, Boxing Day and New Year’s Day are Bank Holidays and are classed as days off for all staff. Early Shift: 8am - 5pm. Late Shift: 11am - 8pm. Sunday Shift: 10am - 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
The Job??
The Company:?
Our client is a leading international manufacturer of roofing solutions, and due to expansion is seeking Specification Sales Managers to join a phenomenally successful team.
With a wide range of roofing solutions, they can offer customers a complete technical roofing solution, from inception to completion, ensuring that every project’s needs are fully met.
With a commitment to advanced, technologically innovative products and exceptional customer service they have a reputation for excellence.
This is a culture where people are acknowledged as the foundation of their success, and they pride themselves on a culture that fosters career development, team spirit, and autonomy and have an Investors in People accreditation.
Benefits of the Specification Sales Manager
£55k Basic Salary
Monthly Uncapped Commission with £75k - 100k+ OTE
Generous Contributory Pension
Life assurance
Laptop
Mobile
Fully Expensed Company Car
Specification Sales Manager
Due to continued growth, our client is looking for both new build and refurbishment focused sales professionals and responsibilities will include:
Specification Sales: Engage with architects, surveyors, local authorities and building owners to promote and specify roofing solutions.
Business Development: Build and maintain strong relationships with main contractors and approved roofing contractors to ensure reciprocal business and to meet sales targets.
CPD Presentations: Deliver Continuing Professional Development (CPD) seminars and presentations to educate specifiers and contractors about the product range.
Collaboration: Work closely with internal teams, including marketing, telesales, and technical departments, to resolve technical queries and develop detailed project drawings.
?
The Ideal Person for the Specification Sales Manager??
Self-motivated professional with a proven track record in specification sales and business development within the roofing or wider building envelope sector.
Will thrive in a people-focused culture where teamwork, trust and personal development are at the core of the business.
Have strong communication skills, with the ability to present, negotiate and build relationships with specifiers, contractors and other key stakeholders.
Capable of working independently to manage a territory and meet sales targets.
Commercially aware with excellent networking skills.
Technically proficient with a solid understanding of roofing or wider construction processes.
If you think the role of Specification Sales Manager is for you, apply now!?
Consultant: Justin Webb ?
Email: justinw@otrsales.co.uk??
Tel no. 0208 397 4114?
Candidates must be eligible to work and live in the UK.?
?
About On Target?
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.....Read more...
Provide administrative support for Training team
Attended events and meetings with Training Manager
Contact members/non-members to ensure engagement and awareness of training courses available
Respond to training queries
Review and follow up training feedback
Ensure CRM system maintained with all activity
Support Training Team with signing in, setting up training courses if required
CIPS departmental administration as required
Assist in developing and reviewing training courses for clients
Work with the Business & Training Director, Training Manager and the rest of the team to achieve business plan targets
Behave in a professional manner and a good ambassador for the organisation
Adopt a highly customer focused approach with members, non-members, partners and stakeholders
Be a collaborative and supportive colleague within the Chamber
Actively promote other services offered by the Chamber to members/non-members to increase awareness of the Chamber offer
Ensure compliance with all Chamber policies and GDPR regulations
Such other duties as the Business & Training Director may reasonably direct
Training:The apprentice will attend BCUC at Burnley College, one day per week, working towards their degree.Training Outcome:Successful completion of the apprenticeship. Further development/progression within the business is possible. Employer Description:East Lancashire Chamber of Commerce is a locally based private sector organisation, owned by the Members and accredited by the British Chambers of Commerce.
We are committed to helping Pennine Lancashire have a thriving economy. We are active at local, regional and national levels in the influential decision making bodies, whose programmes and investments, both public and private, determine the environment in which business operates.
We help companies across the area with their productivity, by helping reduce costs, providing qualified advice, training and developing staff, increasing sales and improving profits.Working Hours :Monday to Friday 9am - 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Patience,Confident,Interpersonal skills....Read more...
Location: Scotland - Work from home/Site Visits
Contract Type: Permanent
Salary: £28,000-£32,000 per annum
Our client, a well-established quality assurance provider based in Scotland, is seeking a detail-oriented Quality Assistant to join their team. This is an exciting opportunity for a professional with a keen eye for detail and a passion for maintaining high standards in quality management and compliance.
Position Overview
As a Quality Assistant, you will play a crucial role in ensuring the company's adherence to ISO 9001 and 14001 standards. You will be responsible for completing project certification and customer documentation, conducting audits and assessments, and assisting the HSQ Manager in maintaining quality documentation. Your work will directly contribute to the company's commitment to delivering exceptional quality assurance services to its clients.
Responsibilities
- Complete project certification and customer documentation in a timely and accurate manner
- Assist the servicing team with issuing certificates following the completion of servicing and maintenance visits
- Conduct audits and assessments of project folders on the company's bespoke CRM system
- Audit sites and personnel working on-site to ensure compliance with established procedures
- Conduct internal audits and aid the HSQ Manager in keeping audits on schedule
- Produce quarterly reports highlighting areas for improvement and potential concerns
- Assist with the maintenance of quality documentation, ensuring completion of reviews
- Travel to and inspect sites weekly
Requirements
- Understanding and experience in using ISO 9001 and 14001 standards
- Ability to comprehend Quality Manuals and ensure adherence to procedures
- Strong organisational skills and attention to detail
- Excellent written and verbal communication skills for reporting findings
- Valid driving licence and access to a vehicle
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...
....Read more...
Provide efficient and reliable chair-side support to practice clinicians.
The role will also require working in other areas of the practice such as:
Reception
Dealing with patient queries
Answering the phone
Taking payments and booking appointments
Training:
A dental nursing apprenticeship is a structured training program that combines practical experience with classroom learning
It typically includes:
Qualifications:
Participants work towards a Level 3 Dental Nurse Apprenticeship Standard and may need to achieve Functional Skills in English and maths
Training:
Involves on-the-job training at a dental practice, alongside online study and weekly teaching sessions.
Assessment:
Includes an End Point Assessment (EPA) to evaluate competency
Career Path:
Prepares apprentices for professional registration with the General Dental Council (GDC) as qualified dental nurses
Overall, it provides a comprehensive pathway to a rewarding career in dental healthcare.Training Outcome:
With experience you may be able to move into jobs like team manager, team leader or dental practice manager
With further training you could become a dental therapist, helping a dentist carry out the more routine dentistry work
You could also become a dental hygienist, helping people to look after their teeth and gums
Employer Description:Our clinic is dedicated to delivering a comprehensive range of dental services designed to address all your oral health needs. We take pride in our friendly and experienced team, committed to offering top-quality dental care in a comfortable and relaxed environment.
Our services include general dentistry, orthodontics, and hygienist appointments, all enhanced by the use of advanced technology such as digital x-rays, ensuring precise and effective treatments. At Moat Road Dental Clinic, we aim to make every visit a pleasant and beneficial experience, leaving you with a healthy and beautiful smile.Working Hours :Week 1 - Monday - Friday - 08:15 - 17:30
Week 2 - Tuesday to Friday - 08:15 - 17:30 and Saturday - 08:45 - 17:00Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Non judgemental,Patience....Read more...
Reviewing current processes and bringing ideas to enhance or develop to Officers.
Undertake training to improve skills - dedicate the required time to your level 2 qualification asking for advice or assistance where necessary.
Liaise with staff from other services to ensure that the customer receives a seamless service.
Ensure e-mails are forwarded to the correct service for a prompt response.
Carry out administrative duties and find alternative ways to gain the same, if not improved, outcomes to assist in streamlining duties where possible.
Actively take part in surveying customers in relation to satisfaction with services to help us identify improvements to our services.
Provide administrative support to other areas of the department.
Help to promote our digital strategy by assisting customers to use our website and access our services on-line.
Take part in meetings, taking notes and minutes as required, providing feedback on the service provided to customers.
Take part in Apprenticeship Projects to increase skills and knowledge.
Keep up to date with information or changes in service provision to ensure the customer always receives the right information.
When out of the office, you will be assisting skilled Officers deliver their service, where a ‘thinking outside the box’ attitude will be greatly beneficial. The post will look into different ideas to improve and enhance Operations service delivery.
When in the office, you will be dealing with customers and Officers to research current processes and how these can be developed, whilst assisting in initiating enhanced processes across several operational areas.
Any other duties as reasonably required by the post holder’s Manager or Head of Service.
Training:
Business Administrator Apprenticeship Standard at Level 3
Supporting and engaging with different parts of the organisation and interacting with internal or external customers.
The Business Administrator Apprenticeship Standard at Level 3 combines the knowledge, skills and behaviours required of the standard and includes functional skills in maths and English.
Delivery will be in the workplace with an assessor or coach through a combination of assessing, coaching, training and mentoring.
The minimum duration on the apprenticeship is 12-18 months, with an additional 3 months for an externally assessed end point assessment. A maximum total of 21 months plus functional skills, if required. Prior learning and experience will also be taken into consideration.
Further information on the standard can be viewed here: https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0 Training Outcome:
Apprentices will be encourage to apply for opportunities available in the council as their apprenticeship progressess.
Employer Description:Braintree District is a local government district in Essex, England. The district is named after the town of Braintree, where the council is based.Working Hours :Monday to Friday, usual office hours.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Patience,Flexible,Self motivated,Interpersonal skills,Willing to learn and develop....Read more...
An exciting opportunity has arisen for Senior Lettings Negotiator to join a well-established estate agency. This full-time role offers excellent benefits and basic salary of £19,000 - £22,000 and OTE £35,000 - £45,000 plus car allowance. They are seeking someone with the ambition to progress to the position of Assistant Lettings Manager.
As a Senior Lettings Negotiator, you will facilitate property viewings and negotiations, aiming to maximise income through various real estate services.
You will be responsible for:
? Seek out new listing opportunities.
? Facilitate negotiations between buyers, sellers, and tenants.
? Enhance branch revenue by cross-selling services such as mortgages and insurance.
? Consistently deliver superior customer service.
What we are looking for:
? Previously worked as a Lettings Negotiator, Lettings Agent, Lettings Assistant, Estate Agent, Sales Negotiator or in a similar role.
? Possess relevant experience and qualifications.
? Ability to work flexible hours, including weekends.
? Full UK driving licence and access to a personal vehicle.
What's on offer:
? Competitive Salary.
? Car allowance
? Opportunity for top achiever recognition.
? Defined career advancement opportunities.
? Company pension and various discounts.
Apply now to join a dynamic team and further your career in an empowering and rewarding environment.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Busines....Read more...
An exciting opportunity has arisen for Senior Lettings Negotiator to join a well-established estate agency. This full-time role offers excellent benefits and basic salary of £19,000 - £22,000 and OTE £35,000 - £45,000 plus car allowance. They are seeking someone with the ambition to progress to the position of Assistant Lettings Manager.
As a Senior Lettings Negotiator, you will facilitate property viewings and negotiations, aiming to maximise income through various real estate services.
You will be responsible for:
* Seek out new listing opportunities.
* Facilitate negotiations between buyers, sellers, and tenants.
* Enhance branch revenue by cross-selling services such as mortgages and insurance.
* Consistently deliver superior customer service.
What we are looking for:
* Previously worked as a Lettings Negotiator, Lettings Agent, Lettings Assistant, Estate Agent, Sales Negotiator or in a similar role.
* Possess relevant experience and qualifications.
* Ability to work flexible hours, including weekends.
* Full UK driving licence and access to a personal vehicle.
What's on offer:
* Competitive Salary.
* Car allowance
* Opportunity for top achiever recognition.
* Defined career advancement opportunities.
* Company pension and various discounts.
Apply now to join a dynamic team and further your career in an empowering and rewarding environment.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
The Job
The Company:
?Our client is a leading, full-spectrum provider of professional and architectural lighting solutions. Built on over a century of expertise in lamps and luminaires.??
Supply international state-of-the art products and systems to the public, commercial and private sectors.?
They have an invested research and development department, to ensure that they are at the forefront of their market.?
Extensive growth in recent years, offering opportunities for progression to its employees.?
?Benefits
£35k - £60k depending on experiences
£8k - £30k uncapped commissions
Car, Car allowance
25 Days Holidays
Pension
Private medical
Death in Service
The Role
Selling a range of lighting offering solutions to Architects, ME consultants and Contractors. ?
As the Business Developments Manager, you will be working on a project-by-project basis providing solutions to a varied customer base. Specifying a solution to the architects and consultants as well as influencing end-users in their choice of product.???
You will have a broad range of lighting products available to take to the clients in the region.???
Covering: Yorkshire
The Ideal Person for the Business Development Manager
Our client is looking for someone who is result driven, with a proven record, professional, vibrant, self-motivated and a desire to succeed.?
This would suit someone who is looking to get into specification and their next career move within the electrical / lighting sales industry.??
Provide technical support and guidance for customers.??
If you have an energetic, outgoing personality, coupled with hunger, tenacity and drive and want to build a career with a world leading organisation we want to hear from you.?
Excellent relationship builder.?
Enjoy working as part of a team towards a common goal of increasing the company’s market share.
Living on patch: Yorkshire
If you think the role of Business Development Manager is for you, apply now!
Consultant: Sarah Dimmock
Email: Sarahd@otrsales.co.uk
Tel no. 0208 397 4114
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.....Read more...
Assistant Operations Manager - Client Direct - City of London – Up to £52,000 per annum + bonus Exciting opportunity to work directly for a worldwide real estate company at an office situated near Leadenhall. The successful candidate will be required to provide efficient, professional business management and improvement support across the contract. This is a trophy building and would suit someone who is currently working as a Building Manager/Facilities Manager within a corporate environment. This building houses law firms and financial tenants, similar building experiences would be desired but not essential. Hours of Work:Monday - Friday 8:30am-5pmOffice based near Leadenhall (5 days per week) Permanent position Key Duties PeopleMaintain positive working relationships with occupier contacts ensuring a professional approach is always taken.Ensure a customer focused service is consistently provided to the occupiers through forward planning and good communication with all stakeholders.Maintain positive working relationships with all members of the property management team and contracted staff to achieve a collaborative approach in the day-to-day operations of the property.Ensure any communication received regarding the property services is dealt with in a timely and efficient manner.To carry out any other reasonable duties as requested from time to time by the Management team.FinancialMaintain proper records of expenditure and spending commitments, using appropriate technology provided.Support the service charge management processes, actively participating in the regular review of expenditure against forecasts, managing queries and providing written budgetary reports where instructed.Check and sign contractor invoices, making sure that works are complete to an acceptable standard and ensure invoices are processed in a timely manner.Assist in the tender and collation processes of service contractsSupport the management of soft service contracts including but not limited to cleaning, security, reception, mail room, landscaping, pest control and waste management services.Carry out regular inspections of the landlord services to ensure standards are being maintained by the wider team, reporting deficiencies observed and working with the wider team to address these.Manage small repairs and projects to ensure they are planned, coordinated, supervised and completed in a timely manner and to the agreed budget.Ensure the presentation of the property and front of house services are always of the highest order. Actively audit and make recommendations for continual improvement.Take a lead role in maintaining an online statutory compliance reporting system, coordinate upcoming inspections and the logistics of each visit in a timely manner.Maintain clear records of actions arising from statutory inspections and audits, record works undertaken to address these using the online compliance system. Provide regular reports on statutory compliance.Work closely with the management to coordinate training course bookings for all members of the team and communicate course details to delegates. Maintain an online training compliance system.Coordinate disruptive task communications ensuring occupiers receive clear, concise and timely notifications.Actively participate in the planning, implementation, monitoring and reporting of sustainability and corporate social responsibility initiatives.Actively support the corporate and marketing events for the property.PackageUp to £52,000 per annum (dependant on experience)25 days annual leave + bank holidaysEmployer Pension Contribution of 7.5%BUPA Private Medical and Dental – with family upgrade availableEAPHealth Assessments every 2 yearsLife Assurance – 4x times salaryIncome ProtectionCritical Illness InsuranceTravel InsuranceWill WritingAnnual Eyesight tests and flu vaccinationsEnhanced family leave paySponsorship for professional /educational studiesIndustry leading training schemeDiscounts and cash backs across retail, travel, entertainment etc.Essential requirementsMinimum of 4 years’ experience in a property or facilities management environment.Demonstrable supervisory responsibilities in past positions held.Experience in managing/supervising front of house services - security, cleaning, window cleaning, reception, etc.Plan and chair contractor performance reviews and tenant 1-1 meetingsExperience in managing financial processes including purchase orders and invoicing processes.An understanding of statutory compliance and risk management.An understanding of permit to work systems and processes.Able to complete own work under minimal management, use own initiative and make decisions as required.Experience in managing data systems and processes.Excellent computer literacy and advanced knowledge of Microsoft Office package.Effective communication skills, both verbal and written.Professional, presentable, articulate and confident.High level of time management and organisational skills.Pro-active and positive “can do” approach.Customer focused approach.Desirable A level qualification or an NVQ in a relevant subject.IOSH / BIFM qualification.Good understanding of contractor interfacing.Good understanding of Tenant/Landlord relationships.An understanding of building systems.Experience in managing small work projects.Is conscious of the importance of process.Please send your CV to Abbie at CBW Staffing Solutions''....Read more...
TRAINEE SALES EXECUTIVE GILLINGHAM – OFFICE BASED UPTO £26,000 + CAREER PROGRESSION + GREAT BENEFITS
THE OPPORTUNITY: Get Recruited are working with a highly successful business in the Gillingham area that work with new and existing brands to support them in their business growth. Due to continued success, they are looking for a Trainee Sales Executive to join the team in a fast-paced, client-facing role working with leading international brands and businesses.This is a fantastic opportunity to work for an industry-leading business in an exciting industry and support some well-known brands. If you are a Graduate / Trainee Sales / Administrator / Customer Service Administrator / Customer Service Assistant / Sales Support / Sales Administrator or similar and looking to further your career in a rewarding atmosphere, this opportunity is not to be missed!THE ROLE:
Work closely with the Senior Account Manager and support with administrative tasks.
Provide general administrative support to the sales department as needed.
Answer phone calls when needs be to assist with any customer enquiries.
Maintaining and updating the company database.
Responding to customer enquiries via email.
Develop an in depth understanding of the products and services.
Eventually you will build your own client base and close sales over multiple projects.
THE PERSON:
Experience working in a Sales Support, Sales Administrator, Sales Assistant, Customer Service Administrator, Administrator or similar type of role.
Must be confident and comfortable with picking up the phone and speaking with people.
Strong communication skills both verbal and written.
Ambitious individual who wants to learn new skills and kick start their career.
Ability to work in a fast paced environment.
Must be computer literate with MS Word, Excel and Outlook.
Get Recruited is acting as an Employment Agency in relation to this vacancy.....Read more...
SALES EXECUTIVE GILLINGHAM – OFFICE BASED UPTO £30,000 + CAREER PROGRESSION + GREAT BENEFITS
THE OPPORTUNITY: Get Recruited are working with a highly successful business in the Gillingham area that work with new and existing brands to support them in their business growth. Due to continued success, they are looking for a Sales Executive to join the team in a fast-paced, client-facing role working with leading international brands and businesses.This is a fantastic opportunity to work for an industry-leading business in an exciting industry and support some well-known brands. If you are a Graduate / Trainee Sales / Administrator / Customer Service Administrator / Customer Service Assistant / Sales Support / Sales Administrator or similar and looking to further your career in a rewarding atmosphere, this opportunity is not to be missed!THE ROLE:
Work closely with the Senior Account Manager and support with administrative tasks.
Provide general administrative support to the sales department as needed.
Answer phone calls when needs be to assist with any customer enquiries.
Maintaining and updating the company database.
Responding to customer enquiries via email.
Develop an in depth understanding of the products and services.
Eventually you will build your own client base and close sales over multiple projects.
THE PERSON:
Experience working in a Sales Support,Sales Executive, Senior Sales Executive, Telesales Executive, Sales Administrator, Sales Assistant, Customer Service Administrator, Administrator or similar type of role.
Must be confident and comfortable with picking up the phone and speaking with people.
Strong communication skills both verbal and written.
Ambitious individual who wants to learn new skills and kick start their career.
Ability to work in a fast paced environment.
Must be computer literate with MS Word, Excel and Outlook.
Get Recruited is acting as an Employment Agency in relation to this vacancy.....Read more...
Provide efficient and reliable chair-side support to Practice Clinicians. The role will also require working in other areas of the practice such as reception, dealing with patient queries, answering the phone, taking payments and booking appointments.Training:This qualification is a level 3 advanced apprenticeship accredited by City & Guilds and is delivered nationwide through blended interactive E-Learning, enabling learners to access the course from anywhere in the UK. Upon achievement the apprentice will be awarded a Diploma in Dental Nursing Level 3.Training Outcome:With experience you may be able to move into jobs like team manager, team leader or dental practice manager.
With further training you could become a dental therapist, helping a dentist carry out the more routine dentistry work. You could also become a dental hygienist, helping people to look after their teeth and gums.
You might decide to train as an orthodontic therapist helping dentists to improve the look and position of a patient's teeth.
Health careers:
https://www.healthcareers.nhs.uk/Employer Description:We are very proud to offer comprehensive NHS treatments in every one of our practices across the UK. In addition we provide private dental services, so whichever Rodericks practice you attend, you have the option to receive treatments on an NHS (within NHS regulations) or private basis.
We are committed to providing the best possible dentistry. Each member of our team is carefully selected, mentored and supervised to ensure we deliver the service you expect and deserve.Working Hours :Monday to Wednesday 9am to 5pm.
Thursday 9am to 8pm.
Friday 9am to 3:30pm.
Saturday 9am to 2pm.
Saturdays will be on a shift basis.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Non judgemental,Patience....Read more...
Provide efficient and reliable chair-side support to Practice Clinicians. The role will also require working in other areas of the practice such as reception, dealing with patient queries, answering the phone, taking payments and booking appointments.Training:This qualification is a level 3 advanced apprenticeship accredited by City & Guilds and is delivered nationwide through blended interactive E-Learning, enabling learners to access the course from anywhere in the UK. Upon achievement the apprentice will be awarded a Diploma in Dental Nursing Level 3.Training Outcome:With experience you may be able to move into jobs like team manager, team leader or dental practice manager.
With further training you could become a dental therapist, helping a dentist carry out the more routine dentistry work. You could also become a dental hygienist, helping people to look after their teeth and gums.
You might decide to train as an orthodontic therapist helping dentists to improve the look and position of a patient's teeth.
Health careers:
https://www.healthcareers.nhs.uk/Employer Description:We are very proud to offer comprehensive NHS treatments in every one of our practices across the UK. In addition we provide private dental services, so whichever Rodericks practice you attend, you have the option to receive treatments on an NHS (within NHS regulations) or private basis.
We are committed to providing the best possible dentistry. Each member of our team is carefully selected, mentored and supervised to ensure we deliver the service you expect and deserve.Working Hours :Monday - Friday, 8:30am - 5:30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Non judgemental,Patience....Read more...
Provide efficient and reliable chair-side support to Practice Clinicians. The role will also require working in other areas of the practice such as reception, dealing with patient queries, answering the phone, taking payments and booking appointments.Training:This qualification is a level 3 advanced apprenticeship accredited by City & Guilds and is delivered nationwide through blended interactive E-Learning, enabling learners to access the course from anywhere in the UK. Upon achievement the apprentice will be awarded a Diploma in Dental Nursing Level 3.Training Outcome:With experience you may be able to move into jobs like team manager, team leader or dental practice manager.
With further training you could become a dental therapist, helping a dentist carry out the more routine dentistry work. You could also become a dental hygienist, helping people to look after their teeth and gums.
You might decide to train as an orthodontic therapist helping dentists to improve the look and position of a patient's teeth.
Health careers:
https://www.healthcareers.nhs.uk/Employer Description:We are very proud to offer comprehensive NHS treatments in every one of our practices across the UK. In addition we provide private dental services, so whichever Rodericks practice you attend, you have the option to receive treatments on an NHS (within NHS regulations) or private basis.
We are committed to providing the best possible dentistry. Each member of our team is carefully selected, mentored and supervised to ensure we deliver the service you expect and deserve.Working Hours :Monday - Thursday 8:00am - 5:00pm
Friday 8am - 3.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Non judgemental,Patience....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Construction Manager is responsible for managing all projects (including GC and larger-scale P&R, TremCares, etc.). This will involve working with the superintendent or technicians assigned to the project to ensure delivery is on time and within budget, as well as selecting and managing all subcontractors. Additional duties will include participating in all proposals, specifications, price estimates, schedules, and sales efforts as they affect the aforementioned projects. The Construction Manager is responsible for sales and service support, field resources, and customer management communication as necessary. ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for contributing to, validating, and signing off on all proposals and specifications. Conceptual Phase (estimates & schedules) Program Planning Phase Design Phase Conduct Prebid Construction Phase Conduct Pre-construction Effective Close-out Cost Estimates and schedules Use of ebuilder for all project documentation per policy manual. Accountable for project cost/budget variance & profitability. Accountable for Quality Assurance. Understanding of subcontractor agreement and corrective measures of notification to subcontractor per the executed agreement. Proper letter notification to non-compliant subcontractor agreement articles, i.e., no waivers of lien for lower tier subs, missing submittals, etc. Set project timelines and goals. Manage key metrics and report on a regular basis or as required. Coordinate work with Program Managers, sales and service support, customer management (WTI and Tremco Roofing), and resource management. Participate in the preventive and corrective action process with responsibility and authority to: Initiate action to prevent the occurrence of any non-conformity relating to service, process, and quality. Identify and record any service, process, or quality system problems. Initiate, recommend, or provide solutions through designated channels. Verify the implementation of solutions. Control further processing, delivery, or installation of non-conforming products until the deficiency or unsatisfactory condition has been corrected. Review all bids received and conduct contractor interviews for specification and contractual compliance. Approve Proposals for submission (i.e. pricing, specification, scope). Direct Project Manager, technicians, and superintendents. Sign-off on project billings. Responsible for change order negotiation and approval.
Metrics:
Benchmarks will be assembled for the following metrics: Concept, Planning & Design (Proposals & Specs): # Proposals/Specs being managed # Proposals/Specs reviewed vs. in queue #/$ Wins vs. Losses Profit Margin of Wins vs. Losses Construction (Execution) # of projects w/in (time &/or $) budget +/- X% Contractor Management # Qualified Contractors $ Billed & Outstanding (& DSOs) Customer Project Quality Score
Competencies:
Technical knowledge of all products and services that WTI offers Deep understanding of all Construction Management tasks Understanding of superintendent roles & responsibilities
Communications:
Superior written, oral, and digital communication skills Must have excellent interpersonal skills and a customer service approach when dealing with sales reps Able to create performance reporting 24-hour reply response to all inquiries Computer Literacy Ebuilder, Email, web, SAP, Access, Excel, PowerPoint, Microsoft Projects, Visual Cadd , AutoCadd, others TBD
Specification Development Stage:
Select the WTI Superintendent for the project. Responsible for specification detail drawings approval. Signing off on Specifications shall be required by the Division Manager, Construction Manager, and Tremco Sales Rep.
Pre-Bid Stage:
Conducts Pre-Bid Meeting, agenda outlines the required format of the Pre-Bid Meeting. Document responses from Pre-Bid Meeting minutes are documented or audio recorded and compiled into meeting minutes on the form Receives and processes Pre-Bid Meeting Agenda and Sign-In form. Forwards published copies to local Tremco Rep, Superintendent, Facility Contact, and Roofing Subcontractor.
Bidding Stage:
Publishes, approves, and distributes Addendum (where applicable) Receives and reviews bids and agreements
Pre-construction Stage:
Provides established Project Schedule Assists Superintendent in planning and coordinating the Pre-Construction Meeting Provides superintendent with necessary subcontractor information from Bid Form site-specific safety plans, certificates, etc, prior to the Pre-Construction meeting Conducts and processes completed Pre-Construction Meeting documentation and distributes to all applicable parties
Construction Stage:
Daily receipt and review of Daily Inspection forms Visits job site as necessary Receive and review Weekly Progress Meeting Minutes; attend or be involved via conference call Maintain the project schedule, and process updates from the superintendent Perform site audits as appropriate Authorize and generate Change Orders as required Authorize subcontractor payments Authorize Customer billing Assist the Superintendent with any problems during construction Apply for this ad Online!....Read more...
What does the training involve?
Initial training period working alongside an experienced shop manager and developing your practical skills in retail management
A period of running your shop with high support from your Area Manager
Approximately 3-6 months into your training, you will take on full responsibility for our Yardley shop while you will continue to develop your management skills, with the support of your area manager
Working towards a Level 4 Retail Manager apprenticeship qualification with Inspiro Learning, our approved training provider
Support with upskilling your Maths and English (if required)
Completion of an independent end point assessment at the end of your training
This is an 19-month training programme and upon successful completion you will be made a permanent employee
In return for your hard work and commitment, you will receive:
A starting salary of £29,897.68 (which will increase to £32,332.28 after 6 months)
A retail manager level 4 apprenticeship standard qualification
Paid time to complete your apprenticeship coursework
Great training and support
30 days holiday each year
15% staff discount to use in any of our shops
Free life assurance
Workplace pension
As an Apprentice Store Manager you will:
Be fully accountable for your shop and responsible for ensuring that customers are looked after and shop routines are completed to maintain a safe, clean and tidy shop
Motivate and guide your team to be as successful and efficient as possible
Lead by example and get stuck in with the day-to-day tasks involved in running one of our busy shops
Control key costs including payroll, shrinkage and waste
Meet standards in relation to customer service, cash handling, health & safety, stock management, merchandising and presentation
Take responsibility for recruitment, training and development of your team
Training:Level 4 Retail Manager Apprenticeship Standard
Apprenticeship standards are aimed at developing skills within the Apprentice’s chosen career route, each standard has set knowledge, skills and behaviours required to be successful within the job role. This will include the completion of functional skills in Maths and English.
Once the apprentice has completed a minimum of 12 months training and the employer and Inspiro's Regional Trainer confirm they have met all the requirements of the standard they will be put through to end point assessment. The end point assessment is independent from the training and includes a variety of assessment methods which test the skills and knowledge of the apprentice to ensure they are fully competent in their role.
Each Apprentice will be supported throughout the apprenticeship by a structured programme of teaching, e-learning, face to face training and workplace mentoring; this will encourage and help them to meet the requirements of the new standards and will prepare them for the end of point assessment.Training Outcome:
This is an 19-month training programme and upon successful completion you will be made a permanent employee
There are many opportunities for a career at Farmfoods
We always look to promote our team members internally, and many people in management and central services positions at Farmfoods started their careers in our shops
This could be the start of a rewarding and long-term career for you
Employer Description:Farmfoods is a family business with ambition. We pride ourselves on offering our customers great value, quality products from clean and tidy shops with the friendliest team in retail.
We aim to offer sensational value to customers on a great range of everyday family-oriented goods. We back up our sensational value with a focus on delivering an ‘old fashioned’, genuine and friendly customer experience.
Our shop teams are essential. They serve thousands of customers each week and have the reputation of Farmfoods in their hands. To our customers, they are Farmfoods.Working Hours :Shifts varying which will include weekends, shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Team working....Read more...
To provide support and assist where possible in answering and resolving day-to-day customer queries, including opening the post, answering the telephone and responding to emails
To keep internal logs and documents up to date
To order materials for ongoing and future projects.
To deal with reactive callouts and schedule alongside the wider team
Chasing CIS Statements from clients
Uploading quotes and information to the management system
Throughout the apprenticeship, to acquire exceptional customer service skills, seeking advice from the wider team where in doubt and gain confidence in resolving queries to a satisfactory conclusion referring them up the line
To comply at all times with the letter and spirit of the Company’s Health, Safety & Environmental Policy, Equality & Diversity Policy and Code on Business Conduct and Behaviour
Carry out such other duties as are reasonably requested by the jobholder’s line manager from time to time
Training:Working towards completing Level 3 Business Administartion Apprenticeship Standard. Work based learning with attendance at Hertford Regional College for monthly workshops with Assessor.Training Outcome:There will be opportunities for progression and a permanent position subject to performance.Employer Description:We are an approved NICEIC contractor providing an extensive array of electrical services throughout the UK and overseas: delivering design, supply, installation, commissioning, and maintenance to a wide variety of sectors. We have a team of 15 engineers and an office team of 4 (2 part time hours) along with our 2 office dogs based in Hertford. As a rapidly growing business the role is fast paced with a variety of tasks – no 2 days are the same.Working Hours :Monday to Friday 8am to 4pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Adaptability....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include;
Customer
Actively approach your customers, engaging with them naturally
Understand customer needs, provide appropriate solutions, and build lasting relationships with both retail and trade customers
Actively promote company services such as finance, trade and installations to fulfil the customer project needs
Create accurate designs that delight customers and turn enquiries into sales
Turn negative customer situations into positive outcomes finding solutions for enquiries and aftersales resolutions
Ensure all types of customer communications are dealt with professionally
Encourage customer feedback share it with Managers and use it to improve service
Installations
Sign up company installers and support them to give the best service to our customers
Using company systems to process the customers project from end to end for both supply and installation-based customers
Support Showrooms Manager and Project Coordinator to deliver all aspects of the installations service
Systems and Procedures
Utilise all available tools, reports, and systems throughout the customer journey to maximise sales
Ensure display area and Showroom environment meets operational standards and delivers a great customer experience
Work with colleagues across the store to help and support them including sharing knowledge in your area of expertise to help drive sales
Adhere to the policies, processes, and regulations relevant to your role and store ensuring these are implemented consistently
Take personal responsibility for operating in a safe and legally compliant way
You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits:
UK Notional hourly rate £13.28 per hour
An award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistant Programme
Shopping discounts
Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsibilities.
Depending on experience, there is also the opportunity to enrol onto the Customer Service Specialist Level 3 programme.Training:Customer Service Practitioner Apprenticeship L2 including Functional Skills in Maths and English.Training Outcome:Ongoing training and development. The expected duration of this apprenticeship is 15 months, however you will join the B&Q family on a permanent contract.Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :18.75 hours per week, on a shift pattern basis, Monday-Sunday between 7:00am-10:00pm, exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include;
Customer -
Actively approach your customers, engaging with them naturally
Understand customer needs, provide appropriate solutions, and build lasting relationships with both retail and trade customers
Actively promote company services such as finance, trade and installations to fulfil the customer project needs
Create accurate designs that delight customers and turn enquiries into sales
Turn negative customer situations into positive outcomes finding solutions for enquiries and aftersales resolutions
Ensure all types of customer communications are dealt with professionally
Encourage customer feedback share it with Managers and use it to improve service
Installations -
Sign up company installers and support them to give the best service to our customers
Using company systems to process the customers' project from end to end for both supply and installation-based customers
Support showroom manager and Project Coordinator to deliver all aspects of the installations service
Systems and Procedures -
Utilise all available tools, reports, and systems throughout the customer journey to maximise sales
Ensure display area and showroom environment meets operational standards and delivers a great customer experience
Work with colleagues across the store to help and support them including sharing knowledge in your area of expertise to help drive sales
Adhere to the policies, processes, and regulations relevant to your role and store ensuring these are implemented consistently
Take personal responsibility for operating in a safe and legally compliant way
You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits;
UK Notional hourly rate £13.28 per hour
An award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistant Programme
Shopping discount
Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsiblities.
Depending on experience, there is also the opportunity to enrol onto the Customer Service Specialist Level 3 programme.Training:Customer Service Practitioner Apprenticeship L2 including Functional Skills in maths and English.Training Outcome:Ongoing training and development. The expected duration of this apprenticeship is 15 months, however you will join the B&Q family on a permanent contract.Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :28.75 hours per week, on a shift pattern basis, Monday-Sunday 7:00am-10:00pm, exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include;
Customer:
Actively approach your customers, engaging with them naturally
Understand customer needs, provide appropriate solutions, and build lasting relationships with both retail and trade customers
Actively promote company services such as finance, trade and installations to fulfil the customer project needs
Create accurate designs that delight customers and turn enquiries into sales
Turn negative customer situations into positive outcomes finding solutions for enquiries and aftersales resolutions
Ensure all types of customer communications are dealt with professionally
Encourage customer feedback share it with Managers and use it to improve service
Installations:
Sign up company installers and support them to give the best service to our customers
Using company systems to process the customers project from end to end for both supply and installation-based customers
Support Showrooms Manager and Project Coordinator to deliver all aspects of the installations service
Systems and Procedures:
Utilise all available tools, reports, and systems throughout the customer journey to maximise sales
Ensure display area and Showroom environment meets operational standards and delivers a great customer experience
Work with colleagues across the store to help and support them including sharing knowledge in your area of expertise to help drive sales
Adhere to the policies, processes, and regulations relevant to your role and store ensuring these are implemented consistently
Take personal responsibility for operating in a safe and legally compliant way
You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits.
UK Notional hourly rate £13.78 per hour
An award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistant Programme
Shopping discounts
Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsibilities.
Depending on experience, there is also the opportunity to enrol onto the Customer Service Specialist Level 3 programme.Training:Customer Service Practitioner Apprenticeship L2 including Functional Skills in maths and English.Training Outcome:Ongoing training and development. The expected duration of this apprenticeship is 15 months; however you will join the B&Q family on a permanent contract.Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :16 hours per week, on a shift pattern basis, Monday-Sunday 7:00am-10:00pm, exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
