Assist and direct staff or customers when support tickets are raised
Support projects team with customer IT projects, including preparing IT equipment, EPOS and other scripted functions, to prepare equipment for live customer projects for our blue-chip client base
Identify and implement, where requested by management, any necessary technological advances for enhancing business products and services
Maintain and update existing products and services and provide documentation to support and educate employees and customers in said use where applicable
Support and maintain software and hardware used in the organisation's day-to-day operations and services
Provide an excellent level of service to our customers, being professional and courteous at all times
In addition to the above there may be other duties to carry out in relation to business/customer operational needs as and when required by your line manager to include supporting the warehouse and projects team at busy times and when the helpdesk is not busy. The role will require you to provide excellent levels of service to both internal staff and external customers.
Duties & Responsibilities:
Be considered technical trouble-shooter or, ‘go-to’ person in the event of requirement for first line technical support customer issues fully supported by your colleagues
Be nominated support for all matters pertaining to IP Protect Lite, WiFi, Loyalty and Chip & PIN solutions within our customer base
Respond in an organised, timely manner to all support issues received inbound across customer base customers and/or sales consultants and be able to perform technical and non-technical system maintenance to support a user or the team, i.e. password resets, running reports, firewall management, rule setting, managing authorised devices and responding to alerts regarding unauthorised devices on the network etc.) All training provided and internal support of your role
Ensure support tickets are responded to and resolved within internal and customer set SLAs where applicable
To carry out remote installs and telephone support while customer's self-install
Read manuals, periodicals, release updates and technical reports to learn ways to further respond to issues and questions in respect of all systems and network(s)
Provide technical pre-sales support to sales, as and when required
Provide out of hours’ support as and when required and agreed with your line manager
Training:The classroom training for the Digital Support Technician comprises of 3 modules. The apprentice will attend the training in an online classroom with their designated JBC trainer.
The modules taught are:
Core Support & Security
Digital Support & Communication
Technical Support & Training
Each module is delivered remotely over five consecutive days, with the training weeks scheduled at intervals throughout the apprenticeship.Training Outcome:
As well as the chance to receive full on-the-job training throughout, by the end of the apprenticeship you’ll have gained nationally accredited qualifications
The company also aims to offer the apprentice a permanent role at the end of the training (subject to successfully completing course and objectives.)
Employer Description:With a legacy that spans more than two decades working with major high street retailers, EIT are the installer of choice for your complete installation needs.
Our management team has combined experience of more than 75 years and there are very few situations that we have not experienced or solved when challenges are presented.
No job is too big or small and, with an enthusiastic and dedicated project management team, highly trained to work with PRINCE2 methodology, we are well placed to service all of your installation needs.
We are accredited installers for Point to Point Encryption (P2PE) and for a vast range of other peripheral services such as cabling and network infrastructure, Telecoms, Electrical, Audio Visual and much more.
So often, it's the installation that can make or break the IT project budget. Delays and disruption arising from poorly managed deployment can waste time, tie up your IT resources and damage business performance. Here at EIT we pride ourselves on project delivery being right first time, on-time and...within budget!Working Hours :4 days on, 2 days off and cover weekends and Bank Holidays.
Early Shift: 8.00am - 5.00pm. Late Shift: 11.00am - 8.00pm. Sunday Shift: 10.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
The Business Administrator Apprentice is a key role within the Councils Property Information service, which sits within our Property Services Team.
This apprentice role offers the opportunity to develop valuable and varied experience within a busy Property Information team.
The core purpose of the team is to provide technical support for the maintenance of accurate, complete and up-to-date property-related information in respect of all property owned, used or maintained by the Council, to meet the operational and business requirements of the service.
This apprenticeship will have a line manager, workplace mentor, inclusive employment manager and a dedicated apprentice programme tutor.
On successful completion of the apprenticeship, the post holder will progress to the substantive post of Information Technician.
Notwithstanding the detail in this Job Role Profile, the job holder will undertake such work as may be determined by the manager from time to time, up to or at a level consistent with the principal responsibilities of the job.
Many services and customers span across the Borough, and therefore you may be required to work at any location in Cheshire West and Chester.
This role is classed as ‘agile’, which means that the post holder’s primary base will be to work from home, as well as at Council offices and across the Borough as required, but there will be an expectation that you will need to be in the office twice a week.
The duration of the apprenticeship is expected to be 18 months for this Level 3 Business Administrator Apprentice and a 3-month duration to sit the End Point Assessment.
With appropriate support and supervision, the Apprentice will…
Contribute to the maintenance of the corporate property information databases, geographic information systems and other specialist systems utilised by the service, to ensure that the information is complete, up to date and accurate.
Contribute to the operation of the service’s document management system to ensure that documents are captured and stored appropriately and in a timely manner.
Extract and interpret information from existing data sources, records/systems/databases for inclusion into corporate property information systems.
Provide a prompt and efficient response to requests for information from within the service, other departments, Councillors and members of the public and stakeholder partners on property owned or occupied by the Council to ensure that the appropriate and accurate information is given.
Prepare property interest plans utilising specialist GIS software as required for all purposes, including property transactions, planning applications and for inclusion in legal documents to enable effective property and asset management decisions to be taken.
Transfer documents/files to document storage facilities, including Deep Store, where appropriate and check and action destruction dates for documents in accordance with the Council’s policies and legal requirements.
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying on employer sites or via Microsoft Teams. Delivery is to be discussed with the training provider and the hiring manager must suit operational needs.Training Outcome:On successful completion of the apprenticeship, the post holder will progress to the substantive post of Information Technician. This Apprenticeship has a permanent contract of employment. Employer Description:Our work spans over 3,900 colleagues across hundreds of roles, professions and services, making us one of the most diverse and complex employers in the region. We are responsible for delivering a wide range of essential public services and strategic priorities that shape the places, communities and lives of our residents every single day.
From frontline delivery to professional, technical and corporate roles, our organisation brings together expertise from across disciplines to respond to the evolving needs of our borough — supporting people, strengthening communities and driving long-term change at scale.Working Hours :Days and times to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Excel....Read more...
The apprentice will work with the existing System Support Team to:
Provide system access to nominated Digital Services systems and software applications.
Help monitor Digital Services systems to ensure efficient operation and assist in liaising with staff and suppliers.
Support logging and management of system incidents and learn escalation processes.
Assist the Group Integration Team and suppliers in maintaining system interfaces and resolving incidents.
Contribute to project teams for new systems or functionality and gain experience in system configuration.
Participate in testing cycles, assess new features and help manage system issues with suppliers.
Support the management of product issues and risks, including tracking and training.
Provide support to users of Digital Services and related systems.Work with the Systems Manager to deliver customer-focused service and maintain clinical systems.
Training:The successful candidate will undertake an appropriate apprenticeship standard, delivered by QA, through distance learning platforms.Training Outcome:Ideally, we wish for the candidate to apply for one of our permanent positions within the Trust upon successful completion of the apprenticeship.Employer Description:Hull University Teaching Hospitals NHS Trust is a large acute NHS Trust situated in Kingston upon Hull and the East Riding of Yorkshire. We are part of the NHS Humber Health Partnership working with Northern Lincolnshire and Goole NHS Foundation Trust (NLaG) to deliver health and care to over 1m patients each year. Please note; the posts being advertised here will be based at either Hull Royal Infirmary and/or Castle Hill Hospital (Cottingham)Working Hours :Monday to Friday between core office hours at our Castle Hill Hospital site, but may be required to travel to our other sites in Hull, Grimsby, Scunthorpe and Goole on a limited basis.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Non judgemental,Patience,Courteous....Read more...
Working alongside the Customer Support Manager, you will support the day-to-day running of the service desk and administrative functions across the business. This is a varied role offering exposure to customer support, technical documentation and operational processes.
Service Desk Responsibilities
Monitor multiple service desks including TfGM, Rotala, MCV, Mellor and Yutong
Provide updates to customers on job progress and status
Escalate urgent issues to the Installation Manager, and close service tickets once work has been completed
Installation administration
Prepare job sheets for engineers
Send completed installation documentation to customers
Log completed installations on internal systems
Maintain accurate records of installation activity
Engineer Support
Maintain the engineer documentation folders
Prepare installation packs for upcoming jobs
Technical & documentation
Maintain vehicle installation records
Organise and manage database versions
Record parts used during installations
Track stock used by engineers
Log faulty equipment returns (RMA process)
General Administration
Monitor shared email inboxes (support@ / installations@)
Respond to basic customer enquiries professionally
Organise shared folders and internal documents
This role will provide hands-on experience across multiple departments, giving a broad understanding of business operations within a technical environment.Training:Training to be Provided
You will complete the Business Administration Level 3 Apprenticeship.
Training will include:
Structured off-the-job training with Rochdale Training
Service desk and operations management
Customer service and communication skills
Business systems and administration processes
Technical documentation and record keeping
Functional Skills in maths and English (if required)
End Point Assessment
Training Outcome:
Progression into a permanent service desk or operations role
Development into technical administration or coordination roles
Increased responsibility within customer support or installations
Full-time employment?Yes – potential for a permanent role following successful completion.
Progression Opportunities Identified?Yes – Service desk, operations and technical support pathways.Employer Description:McKenna Brothers is a specialist provider of vehicle technology and installation services, working with major transport operators and manufacturers across the UK. The business supports fleets with advanced systems, installations and ongoing service support.
This is an exciting opportunity to join a growing company in a newly created role, working closely with the Customer Support Manager and gaining exposure across service desk operations, installations and technical administration.
The role offers a strong foundation in business administration, customer service and technical operations, with real responsibility from the outset and the opportunity to develop valuable industry knowledge.Working Hours :Monday – Thursday
9:00am – 4:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills....Read more...
Core Administrative Duties:
Supporting with filing, data entry and updating business systems
Managing incoming emails, calls, and customer enquiries
Preparing and organising documents, reports or presentations
Scheduling meetings, maintaining calendars and arranging appointments
Assisting with minute‑taking and distributing information
Maintaining accurate records and ensuring information is up to date
Communication & Customer Service:
Greeting and assisting visitors
Providing customer support by phone, email or face‑to‑face
Communicating professionally with internal and external stakeholders
Business Processes & Support:
Supporting HR, finance, operations or project teams as required
Monitoring stock levels, ordering supplies and maintaining inventories
Upholding GDPR and confidentiality expectations
Following organisational policies and procedures
IT & Systems:
Using Microsoft Office and internal CRM/management systems
Inputting, updating, and retrieving information
Producing basic reports using templates or guidance
Training:Business Administrator Level 3.Training Outcome:After completing the Level 3 Business Administrator apprenticeship, learners can progress into roles such as Business Support Officer, Senior Administrator, Office Coordinator, Customer Service Executive, Project Administrator, HR Administrator, or Finance Assistant, depending on their interests and strengths. With further experience, they can move into more advanced positions like Office Manager, Executive Assistant, Project Support Officer, HR Assistant, or Operations Assistant. Many learners also choose to continue their development through higher‑level qualifications, including Level 4 Project Management, Level 4 Business Analyst, Level 4 HR Support, Level 4 Marketing Executive, or management routes such as the Operations/Departmental Manager apprenticeship. These pathways support long‑term progression into supervisory, specialist, or management roles within a business.Employer Description:Our reputation is built on our commitment to prompt professional, personal service and attention to detail, which is reflected in the services we offer and the time we take to get to know our clientele and how to best service their needs.Working Hours :Monday to Friday 8:00 am to 6:30 pmSkills: Administrative skills,Analytical skills,Attention to detail,Communication skills,Customer care skills,Enthusiasm,IT skills,Logical....Read more...
Responsibilities:
Proactively and consistently strive to identify and obtain new business through methods such as telephone, email, face to face & social media
Develop and manage existing client relationships in a competitive environment
Collaborate with hiring managers to create job descriptions and develop effective recruitment strategies
Source & fully vet candidates including referencing & right to work checks
Fill live vacancies with suitable candidates
Training Outcome:
Following this apprenticeship, you can progress into a full-time Recruitment Consultant role within the business
With experience, you could advance to Senior Consultant, managing larger clients and higher-value roles
Further progression may include Team Leader or Branch Manager positions, where you’ll oversee teams, drive business growth, and shape recruitment strategy within the construction sector
Employer Description:Rightway Solutions are experts in supplying nationwide recruitment services to the construction, industrial & commercial industries. Our delivery of services will always come with the highest level of commitment, passion, honesty & dedication.Working Hours :Monday - Friday, 8.30am - 4.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Light admin duties
Greeting Customers
Using Telephone
Managing Enquiries
Using Calendar
Checking in Vehicles
Using inhouse Systems
Logging Keys
Filing
Any other day to day duties as requested by mentor/ manager
Training:
Customer Service Practitioner Level 2
Functional Skills maths and English (if required)
Training carried out within the working environment
Online portfolio
Training Outcome:On successful completion of the apprenticeship there is a potential opportunity to stay within the business, continuing to grow and develop.Employer Description:Martin Motor Services is a well established family run business based in Willenhall, offering maintenance and repairs for both light vehicles and heavy goods vehicles. Working Hours :Monday - Friday
8am - 4pm or 9am - 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Supports and delivers care and education for young children (0-5), participating in activities like crafts, music, and outdoor play, helping with personal care (feeding, changing), observing children's development, maintaining a safe environment, building parent partnerships, and completing academic coursework alongside practical training to meet EYFS standards
Training:
On-the-job training, you will be taught by your manager and other qualified early years staff within the setting
Monthly online virtual masterclasses with the training provider and other students doing the same qualification
Training Outcome:
Fully Qualified Early Years Educator
Could then progress to be a room leader
Level 5 early years as a manager or deputy
Employer Description:
Granby Nurseries offer childcare services and facilities in the Rotherham and Worksop areasWe are a family business providing quality childcare in a happy and friendly environment and continue to build on our excellent reputation. Your child will receive nursery care and education of the highest quality to enable them to reach their full potential.
Our staff pride themselves on their excellent relationships with children, parents and carers.
Working Hours :Monday to Friday: Shifts will be between the hours of 7.30am and 6.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Support the planning, coordination and delivery of real business projects
Work with project managers and stakeholders across the organisation
Monitor project risks, schedules and resources
Contribute to project documentation and reporting
Bring fresh thinking and creative problem-solving to the team
Training:The learning will take place once a week, term time at the University of Suffolk. Training Outcome:
Project Management
People Manager
Business Analyst
Employer Description:OCS is a leading international facilities management company delivering essential services across sectors including healthcare, education, transport, defence, and commercial workplaces.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Creative,Initiative....Read more...
Provide efficient and reliable chair-side support to the dental surgery.
The day-to-day duties of a dental nurse can span across all areas of the practice and can include:
Sterilising and preparing equipment for dentists
Recording and dealing with patient records
Supporting patients' wellbeing and dental experience
Cleaning dental areas, including chairs
Managing stock of equipment and supplies
Any other duties to support the dentists and senior team to provide effective patient care
Training:
Dental Nurse (GDC 2023) Level 3 (A level) Apprenticeship Standard
The training will take place at the dental surgery
Functional Skills if required
Training Outcome:
With experience, you may be able to move into jobs like team manager, team leader or dental practice manager
With further training, you could become a dental therapist, helping a dentist carry out the more routine dentistry work
You could also become a dental hygienist, helping people to look after their teeth and gums
You might decide to train as an orthodontic therapist, helping dentists to improve the look and position of a patient's teeth
For more information on Dental Careers, please visit: https://www.healthcareers.nhs.uk/Employer Description:A healthcare provider that offers general dental services, from routine check-ups to more complex procedures like fillings and restorationsWorking Hours :Monday - Friday, shifts to be confirmed; some evening and weekend work may be required depending on the rota.Skills: Communication skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Non judgemental,Patience,Patient Care....Read more...
About the Role - As a Pharmacy Services Assistant Apprentice, you will:
Support the dispensing and supply of medicines
Offer excellent customer service and health advice
Work alongside experienced pharmacists and healthcare professionals
Maintain stock and ensure pharmacy hygiene standards
Learn about over-the-counter medications and pharmacy procedures
Full training will be provided; no prior experience is required!Training:Apprentices attend live virtual classes and interactive workshops via video conferencing platforms, led by experienced pharmacy assessor.
Learning is aligned with your daily tasks in the pharmacy. You’ll apply new knowledge directly in your role, with support from both your employer and tutor.
Your tutor will conduct monthly check-ins with you and your line manager to ensure you're on track and developing the required skills and behaviours.
You’ll complete short assignments and build a portfolio of evidence to demonstrate your knowledge, skills, and behaviours throughout the apprenticeship.Training Outcome:Full-Time Employment - Many apprentices are offered permanent roles upon completing their apprenticeship. Possible job titles include:
Pharmacy Assistant
Dispensary Assistant
Counter Assistant (OTC)
Level 3 Pharmacy Technician Apprenticeship - Progression to the Level 3 Pharmacy Technician (Integrated) Apprenticeship is a natural next step. This leads to:
Registration with the General Pharmaceutical Council (GPhC) as a Registered Pharmacy Technician
Greater responsibility in clinical services, dispensing, and managing medicines
Specialist Roles in Healthcare or Retail - Depending on your interests, you could move into:
Medicines Counter Services
Health & Wellbeing Advisor roles
NHS or hospital pharmacy support roles
Further Education & Training - You may choose to study further qualifications such as:
NVQs or diplomas in health and social care
Customer service or team leadership qualifications
Clinical training to specialise in areas such as vaccinations or diabetes care support
Employer Description:Wrens Nest Pharmacy is at the heart of the Dudley community, committed to providing friendly, efficient, and high-quality pharmaceutical care. We pride ourselves on excellent service, expert knowledge, and supporting our local residents with their health needs.Working Hours :Monday to Friday, 9:00am - 6:00pm.
Saturday, 9:00am - 1:00pm.
Sunday, closed.
Apprenticeship working hours will typically fall within these times.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Non judgemental,Patience....Read more...
Customer Service Support
Provide excellent customer service through telephone, email, and face-to-face communication.
Respond to customer enquiries professionally and efficiently.
Support BC customer service operations and maintain positive customer relationships.
Escalate customer issues or urgent matters to the Customer Services Manager when required.
Assist in maintaining high customer satisfaction standards.
Bookings & Scheduling
Assist with customer bookings, amendments, and cancellations.
Support scheduling activities to ensure services are organised efficiently.
Maintain accurate booking and scheduling records using company systems.
Communicate booking confirmations and updates to customers and operational teams.
Ensure all customer information is recorded accurately and confidentially.
Complaints & Duty of Care Support
Assist with handling customer complaints in a professional and empathetic manner.
Record and monitor complaints, ensuring accurate documentation is maintained.
Support duty of care processes by assisting customers during service disruptions or operational issues.
Help coordinate customer updates and alternative arrangements where required.
Escalate complex complaints or welfare concerns appropriately.
Administrative Duties
Manage incoming emails and ensure timely responses or escalation where necessary.
Maintain accurate filing systems and customer records.Prepare reports, spreadsheets, and customer documentation as required.
Support the wider customer service team with day-to-day administration tasks.
Assist with data entry and updating internal systems.
Training:
Your training will be delivered within the workplace and supported by your employer.
You will receive monthly contact from your tutor, which can be either face-to-face or online.
Training Outcome:There may be the potential of a full-time position when the apprenticeship comes to an end.Employer Description:Company HistoryThe company was established in May 2007 by Samantha and Wayne Turton, who identified significant gaps in the waste management industry.
Large waste companies weren't offering fair rebates for recyclable materials, and businesses weren't getting the onsite support and expertise they needed to improve their waste management strategies.
Starting as a brokerage with just Samantha, the business has grown substantially over the years. Today, we operate from a 3-acre facility in Derby, employ over 25 staff, and run a fleet of more than 15 specialist vehicles.
Significant investment has gone into site infrastructure and modern processing machinery to deliver the best possible service.Working Hours :Monday - Friday 9am - 5pm.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Team working,Work well under pressure....Read more...
The Racing Services Team sits within the Sport Department and helps administer the rules of sailboat racing in the UK. The team answers queries on the rules, decides appeals against the decisions of protest committees, and trains volunteer race officials.
Within the Racing Services Team also sits Technical, which is responsible for issuing certificates for national and international racing dinghies whilst also administering handicapping systems to allow boats on different types to race against each other.
The successful candidate will provide administrative support to the Racing Services Team on a range of tasks and responsibilities.
Main Responsibilities:
Provide administrative support to the Racing Services Team on tasks as required
Answer general enquiries and requests for information and advice, referring to colleagues or volunteers as required
Process payments and issue documentation for the different services offered
Issue reminders to race officials falling due for renewal
Process applications and requests in accordance with RYA policies and procedures
Maintain the database to ensure relevant records are kept up to date
Work with colleagues to help organise courses, conferences and meetings
Support course attendees through the booking process
Issue documentation to attendees as requested by course instructors, committee chairs and colleagues
Prepare meeting agendas and minutes as required by the Technical Manager
This list is not exhaustive and additional duties commensurate with the role may be required.Training:Business Administrator Level 3.Training Outcome:Ongoing training and development.Employer Description:Set up in 1875 as the Yacht Racing Association, the RYA has become the National Governing Body for a broad range of sailing and boating activities.
We are a membership organisation with over 100,000 members, and a world-leading provider of training schemes and publications. In 2025 we celebrated our 150th anniversary and are immensely proud of our lasting heritage. However, we must continue working to ensure that we, the sport, and pastimes we love, remain relevant, thriving, and accessible to everyone.Working Hours :35 hours per week, exact working days and hours TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills....Read more...
Process Management:
Execute and adjust daily plans for Van and HGV fleets
Co‑ordinate resources to ensure availability and escalate delays
Monitor all collections and deliveries to meet SLA and procedural standards
Manage the movement of assets and consumables, maintaining accurate records. Ensure all vehicles comply with O’Licence and company maintenance requirements, recording and escalating defects
Support transport administration including scheduling paperwork, tachograph analysis and infringement monitoring
Provide accurate data for financial and performance reporting, identifying trends for improvement
Manage cost‑related tasks as required
Build strong relationships with internal teams, service providers and clients to support efficient information flow
Team Leadership and Management:
Support recruitment of drivers and transport support staff, including agency personnel
Ensure completion of pre‑employment checks, assessments and induction training. Conduct regular licence checks to maintain compliance
Lead team meetings and briefings to communicate performance expectations and operational update
Manage attendance, conduct and performance issues in line with policy
Provide coaching and training to support development and performance improvement
Provide cover for the Transport Manager during absence
Legal and Regulatory Compliance:
Monitor compliance with driving hours, Working Time Directive rules and road‑safety legislation
Ensure safe, efficient operations that meet quality standards. Report and investigate accidents, incidents and near misses, completing follow‑up actions and leading investigations or disciplinary processes with HR support
Ensure compliance with regulatory frameworks including Mail Integrity, Health & Safety, Carriage of Dangerous Goods, Data Protection and Information Security. Maintain accurate safety and compliance records
Monitor adherence to transport security policies and support investigations into potential breaches
Change Management:
Support continuous improvement within the transport department, working with the wider management team to identify and implement enhancements
Communicate change clearly to ensure understanding and engagement
Measure and monitor the impact of change, providing feedback and solutions
Act as a proactive problem‑solver, collaborating with other departments to deliver effective and sustainable change
Training:
The training will take place on the job, with the support of the training provider's workshops, tutorials
In addition, eLearning, internal workshops and coaching
Training Outcome:
Transport Supervisor position - Assistant Transport Manager - Transport Manager
Employer Description:We are a delivery management company providing efficient, high-quality and competitively priced services across Business Mail, Parcels, Fulfilment and Doordrop Media in the UK and internationally. Distributing more than 4 billion items annually, we are market leaders in mail services handling over 50% of business mail in UK. Our mail expertise supports our continued growth in parcel delivery and ecommerce markets, combined with our unique advertising portfolio across Doordrop Media.Working Hours :5 days out of 7; flexible attitude to shifts and rotas, including Saturdays and evenings.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental,Patience,Good UK geographical knowledge....Read more...
Duties will include:
Preparing for Professional Practice in Dental Nursing
Infection Prevention and Control
First Aid and Medical Emergencies
Oral and General Health
Endodontic Treatments
Prosthetic Treatments
Radiation and Radiography
Periodontal Disease and Cavity Restoration
Health and Safety
Extractions and Minor Oral Surgery
Management of Oral Health Diseases and Dental Anatomy, Oral Health Assessments and Treatment Planning
The use of VR Technology
Training:
The apprenticeship provides employment and training within a dental practice to study the Level 3 dental nurse apprenticeship
Upon successful completion you will awarded the relevant qualification to apply for professional registration as a dental nurse to the General Dental Council (GDC)
Training Outcome:
This is a great opportunity to be trained and secure long-term employment
Once qualified, there are a number of routes for further training and development, including dental hygienist, dental therapist or dental cosmetics
Also, the opportunity for career progression into head nurse, team leader, or practice manager
Employer Description:Dentistry For You was established in 1986 to provide dental services to the community. Esmail Harunani, Murtaza Kanani and Nadeem Harunani are the partners.
National minimum wage for age.
Based in Leigh on Sea
Part of the Dentistry for You Group and offer NHS & private dental services.
Opening hours
Mon-Fri 9.00am to 9.00pm
Sat 9.00am to 1.00pm
Sunday 10.00am to 2.00pmWorking Hours :Monday - Friday, 9.00am - 9.00pm and weekends.Skills: Communication skills,Organisation skills,Customer care skills,Problem solving skills....Read more...
Regional General Manager (Multisite – Sales & Operations)Location: Amsterdam or RotterdamSalary: Around €120,000 gross per annum + bonusA leading multisite, customer-facing services business is seeking a Regional General Manager to take full ownership of a regional portfolio across the Netherlands. This role carries end-to-end accountability for commercial growth, operational performance, customer experience, and financial results.The position combines strong outbound sales leadership with hands-on operational management. Approximately half of the role is commercially focused, driving new business acquisition and field sales performance, while maintaining close oversight of service delivery, team execution, and customer retention across multiple locations.This role requires a leader who is highly visible in the field, capable of driving performance from day one, and comfortable operating in environments with fast sales cycles alongside more complex commercial agreements.Key ResponsibilitiesCommercial & Sales Leadership
Drive regional revenue growth through hands-on business development and outbound sales leadership.Lead and develop field-based sales leaders, ensuring strong pipeline management and target accountability.Close fast-cycle transactions and oversee larger, more complex deals.Maintain consistent sales momentum through active forecasting, reviews, and client engagement.
Operations & Customer Experience
Oversee multisite operations, ensuring service quality, standards, and execution.Balance commercial objectives with operational delivery to support customer satisfaction and retention.Maintain a strong on-site presence to drive performance and customer engagement.
Financial & P&L Ownership
Hold full accountability for regional P&L, including revenue, costs, and profitability.Translate commercial strategy into measurable financial results in alignment with country leadership.
People Leadership
Build, coach, and retain high-performing, cross-functional teams.Create a performance-driven culture with clear goals, accountability, and continuous development.
Experience & Profile
10–15 years of senior leadership experience in multisite, customer-facing businesses.Strong background combining hard sales leadership and operational management.Proven success in fast transactional sales environments, with exposure to complex deal structures.Demonstrated experience owning and managing P&L responsibility.Experience in sectors such as hospitality, hotels, travel, car rental, gyms, staffing, or service-based multisite operations preferred.Fluent Dutch is mandatory; strong English required.Experience working closely with country or regional leadership teams.
Key Competencies
Highly commercial, results-driven mindsetStrong field leadership and on-site presenceAbility to balance sales intensity with operational disciplineConfident decision-maker with strong accountability standardsExcellent stakeholder management and communication skillsAdaptable leader able to develop teams and scale performance
Regional General Manager (Multisite – Sales & Operations)Location: Amsterdam or RotterdamSalary: Around €120,000 gross per annum + bonusIf you would like to have more information about the role, please apply or send your cv to maria@corecruitment.comGet social…….http://www.corecruitment.com/https://www.facebook.com/COREcruitmentDOTcom/Tweet us @COREcruitment....Read more...
What you will gain:
Full knowledge of all product descriptions and materials
Full training on sales software and processes operated within the office
Valuable on-the-job training and mentoring with experienced colleagues who will help build skills and confidence in the apprentice
Valuable experience in a ‘no blame’ culture who pride themselves on operating a happy and friendly team
Key Responsibilities:
Daily administration duties, including telephone handling and sales order processing
Entering details into the sales software
Working closely with the Sales Director and Sales Manager and supporting them in any administrative tasks they need
Handle customer orders, including dealing directly with the customer
Progress orders through to the production team, ensuring they are processed in a timely manner
Ensuring notes are taken on all learned processes to ensure continuity of standards
Learn and abide by all health and safety processes and other company policies
Who you will be:
Someone comfortable working as part of a team but capable and willing to work on their own initiative
Someone who takes pride in their work and presentation and understands what they represent in all dealings with customers and internal stakeholders alike
A good multi-tasker capable of balancing the needs of a busy and often stressful environment with a methodical, detail-oriented job to ensure accurate and timely results
Training Outcome:On successful completion of the apprenticeship, there will be a consideration to offer a permanent job. Also open to further training on media/marketing.Employer Description:Bluelite is a family company and has been trading for more than 30 years. It was the first company to put Police ‘Battenberg’ yellow and blue graphics onto vehicles. A UK market leader in the supply of conspicuity livery to the emergency services they supply most police, fire and ambulance services across the country.
The company has developed a reputation for quality, innovation and customer support over many years of working in partnership with the emergency services and other essential highway users. They invest and support their employees so that they can achieve their full potential and operate a ‘no blame’ culture throughout the business.Working Hours :Monday 8.30am - 4.30pm, Tuesday, Wednesday and Thursday 8.30am - 5.00pm, Friday 8.30am - 3.00 pm - 1 hour for lunch to be taken every day and 6 hours study.Skills: Communication skills,IT skills,Attention to detail,Problem solving skills,Administrative skills,Reliable,Punctual,Good time management,Good telephone etiquette,Willingness to learn,Multi-Tasker....Read more...
Deliver high quality, compassionate care under the direction of a Registered Nurse (or other registered care professional dependent on setting) with a focus on promoting patient centred healthcare and promote independence
Have proficient attitudes and behaviours compatible with NHS Values
Work as part of a designated clinical and care team delivering care that focuses on the direct needs of the individual
Carry out specific delegated clinical and care tasks and responsibilities to a high standard and competency, under the direction and supervision of a registered nurse
Work with their assessor, supervisor, manager and professional development team to take responsibility for developing own clinical competence, leadership and reflective practice skills within the workplace, while on placements and through attending the apprentice level 2 programme
Provide feedback to assist in the evaluation of the healthcare apprentice programme
Develop by the end of the apprenticeship level 2 programme the ability to work without direct supervision, at times delivering care independently in line with the individual’s defined plan of care, within the parameters of practice of the healthcare support worker role
Training:
You will be supported to complete the Healthcare Support Worker Level 2 apprenticeship qualification with Halesowen College
Training will be delivered in the workplace and remotely via Teams with assessor visits to the workplace and support from the Trust's Professional Development Team
Training will take place initially in a block and then via once a week day release
Training Outcome:
Apprentices will have the opportunity to apply for a permanent Healthcare Assistant role within our Trust on successful completion
We offer opportunities to progress further via the apprenticeship route with Level 3 Senior Healthcare Support Apprenticeships, Nursing Associate Foundation Degree Apprenticeships and the Registered Nurse Degree Apprenticeship
All further study must be approved by your line manager and is fully funded via the Trust’s Apprenticeship Levy
Employer Description:Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.
The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester
Our workforce is over 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.
We are committed to recruiting the best people to work with us to achieve our Vision - working in partnership to provide the best healthcare for our communities, leading and supporting our teams. Our values and behaviours, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.Working Hours :Monday - Friday with shift work required. No nights or weekends (1 set study day per week).Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Principal Duties:
1 To be responsible for providing efficient and effective administrative and/or customer service support to respond to service specific needs including:
Postal duties
Photocopying and collating documents
Taking telephone messages
Inputting data onto computer systems
Using IT packages for word processing, spreadsheet and database applications
Dealing with customer requirements in a courteous and professional manner, taking advice from the Admin Manager when appropriate
2 To be familiar with a range of IT systems.
3 To ensure effective use of office equipment and machinery and to make use of such facilities
4 To undertake word processing and other administrative/customer service work as required.
5 To undertake research and collate information as directed by Business Support Management.
6 To train with and shadow the Business Support Team to obtain experience of the various Administrative functions within Children’s Services scope of work.
7 To provide assistance to colleagues in allocated areas as and when appropriate.
Secondary Tasks:
1 To participate in council programmes of in-service training as a trainee and when required as a trainer facilitator.
2 To undertake such other duties and responsibilities of an equivalent nature as may be determined from time to time by the Service Head (or nominated representative) in consultation with the postholder (and if he/she so wishes, with his/her Trade Union representative).
3 To assist when required in activities to promote and publicise apprenticeships within the council.
4 Maintain a daily record of tasks performed in the form of a diary to show personal progress.
5 To undertake such other duties and responsibilities of an equivalent nature as may be determined by the Principal Manager (or nominated representative) in consultation with the apprentice and, if they wish with their trade union representative.Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Progression offered to the right candidate.Employer Description:Rochdale Council builds success and prosperity with our citizens and partners, whilst protecting our vulnerable people.Working Hours :37 flexible working hours in accordance with the needs of the service, to include evening and weekends.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Number skills,Team working,Pioneering and Open Approach,Proud,Passionate....Read more...
JOB DESCRIPTION
Company Information
RPM Industrial Coatings Group is home to 11 industry-leading coatings and finishing brands. Our dynamic portfolio includes liquid coatings, powder coatings, touch-up and repair products, sundries, adjuvants, and much more. You'll find our products around the globe in industries from architecture and automotive to farming, forestry, marine, and more.
RPM Industrial Coatings Group is part of RPM International Inc., a $7.3 billion global company with subsidiaries that are market and industry leaders in specialty coatings, sealants, building materials, and related services. From homes and workplaces to infrastructure and precious landmarks, RPM's brands are trusted by consumers and professionals alike to help build a better world.
For nearly 40 years, TCI has been manufacturing industrial coatings with a strong commitment to people, products, and services. With aspirations to be the premium brand supplier for OEM coatings, it is through superior product innovation and performance, along with unmatched technical and customer service that we create high value for every customer.
b Description
The Maintenance Manager is responsible for overseeing the reliability of facilities and equipment by implementing proactive maintenance strategies, ensuring safety and regulatory compliance, and leading technical teams to minimize unplanned downtime. This role manages maintenance budgets, vendor relationships, spare parts inventory, and standardized workflows to optimize productivity, reliability, and workplace safety. A successful Maintenance Manager is a proactive, safety-focused leader who leverages CMMS tools to track asset performance, prioritize maintenance activities, and drive continuous improvement across maintenance operations.
Main Responsibilities
Strategy & Operations: Develop, implement, and continuously improve a comprehensive maintenance strategy to maximize equipment uptime and asset life.
Preventive & Predictive Maintenance: Plan and oversee proactive maintenance programs for production equipment, utilities, HVAC, and electrical systems.
Team Leadership: Hire, train, develop, and manage maintenance technicians; assign work, conduct performance evaluations, and build a strong safety culture.
Safety & Compliance: Ensure compliance with OSHA, environmental, and applicable state and federal regulations; lead audits and corrective actions.
Budgeting & Resource Management: Manage maintenance budgets, control costs, and oversee spare parts, tools, and contractor support.
Technical Troubleshooting: Lead diagnosis of equipment failures and implement effective, long-term corrective actions.
Key Qualifications
5+ years of previous experience in Industrial or Facility Maintenance, with at least 2+ years of supervisory, management, or other leadership experience.
Technical Expertise: Strong working knowledge of mechanical, electrical, HVAC, and industrial systems.
Systems & Tools: Proficiency with CMMS platforms for work order management, asset tracking, and reporting.
Core Skills: Strong leadership, communication, problem-solving, and decision-making abilities.
Preferred Qualifications
Strong working knowledge and technical expertise with mechanical, electrical, industrial, and HVAC systems.
Proficiency with CMMS platforms for work order management, asset tracking, and reporting.
Excellent leadership skills, strong communication and problem-solving skills, and ability to make decisions in a rapidly changing environment.
Technical certifications, vocational training, or other reliability-focused credentials.Apply for this ad Online!....Read more...
We envisage that this role will be predominantly based in our Care Navigator Team. The first 6 months will focus on learning the Care Navigator role, and once fully competent in this role, the postholder will begin learning other administrative skills.
To provide an excellent service to patients telephoning the Care Navigator Team or face-to-face at the reception desk.
All encounters should be handled in a caring and efficient manner, ensuring customer queries are resolved and care navigation patients where possible, to appropriate services.
This position has direct contact with our clinical team with an emphasis on clear, concise, and accurate communication.
The post-holder is expected to comply with the employment policies and procedures, with due regard to clinical and information governance policies and procedures, and any other policies and procedures necessary for the safe and effective discharge of the duties contained within this document.
This job description is subject to a flexibility clause and may change according to business requirements.
Duties will include:
Effectively handle all queries that come into the Care Navigation team by telephone or face-to-face at the front desk
Book, cancel, or rearrange any appointments on our clinical system and on the Primary Care Network System
Signposting to other healthcare services such as Pharmacy, A&E, Minor Injuries, sexual health clinic, and out of hours
Ensuring information on the patient record is accurate and up to date, and reporting any inaccuracies to your line manager
Opening and locking the practice premises alongside your colleague
Ensuring the reception area is clean and tidy, and that leaflets and specimen pots are stocked up
Taking payment for private documents and providing receipts
Process task requests from clinicians on the clinical system
Process requests from external providers and effectively relay information to patients in a timely manner
Liaise with GPs and other practice staff via the clinical system, telephone, and face-to-face
Inform patients of test results and follow-up appointments
Admin duties - scanning, recalls, tasks, online consultations, prescriptions, registrations, out of hours report processing, coding diagnosis/procedures/results on clinical system, copying medical records, processing practice emails, medical report processing, daily post, and other ad hoc admin as needed
Attend and positively contribute to team meetings
Fully comply with all company Health and Safety requirements
Support a service where we want patients to feel that they are being treated fairly, with respect and compassion
Obtain and supply documents as requested by the patient, GP, or Manager in a timely manner when required
Must maintain high levels of confidentiality
Training:
1 College day per month
All work uploaded to online portal
Assessor to visit workplace every 6 weeks
Training Outcome:
Opportunity to develop expertise and grow in your role within the NHS sector
Support towards the completion of NVQ Level 3 where applicable
Opportunities to progress into a permanent administrative or care navigator role within the GP practice
Employer Description:Drs Belderson, Bastow, Davies, Zichierri & Forbes operate from Robin Lane Health & Wellbeing Centre, a well‑established GP practice providing primary care services to the local community.
The practice is committed to delivering high‑quality, patient‑centred care in a respectful, inclusive and supportive environment. Working closely with the wider Primary Care Network, the team focuses on improving access to services while supporting patients to navigate the healthcare system effectively.
Robin Lane Health & Wellbeing Centre is supported by a dedicated multidisciplinary team, including clinicians, care navigators and administrative staff, who work collaboratively to ensure safe, efficient and compassionate care. The practice values staff development and offers a supportive setting for apprentices to learn, grow and build a career in healthcare administration.Working Hours :Monday - Friday, 9.00am - 5.00pm, 8.00am - 4.00pm or 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Good spelling and Grammar....Read more...
Provide efficient and reliable chair-side support to the dental surgery.
The day-to-day duties of a dental nurse can span across all areas of the practice and can include:
Reception, including answering the phone and greeting patients
Dealing with patient queries
Taking payments
Booking appointments and follow-ups
Sterilising and preparing equipment for dentists
Recording and dealing with patient records
Supporting patients' wellbeing and dental experience
Cleaning dental areas, including chairs
Managing stock of equipment and supplies
Any other duties to support the dentists and senior team to provide effective patient care
Training:
Dental Nurse (GDC 2023) Level 3 (A level) Apprenticeship Standard
The training will take place at the dental surgery
Functional Skills if required
Training Outcome:
With experience, you may be able to move into jobs like team manager, team leader or dental practice manager
With further training, you could become a dental therapist, helping a dentist carry out the more routine dentistry work
You could also become a dental hygienist, helping people to look after their teeth and gums
You might decide to train as an orthodontic therapist, helping dentists to improve the look and position of a patient's teeth
For more information on Dental Careers, please visit: https://www.healthcareers.nhs.uk/Employer Description:A healthcare provider that offers general dental services, from routine check-ups to more complex procedures like fillings and restorationsWorking Hours :Monday to Friday, shifts to be confirmed; some evening and weekend work may be required depending on the rota.Skills: Communication skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Non judgemental,Patience,Patient Care....Read more...
Provide efficient and reliable chair-side support to the dental surgery.
The day-to-day duties of a dental nurse can span across all areas of the practice and can include:
Reception, including answering the phone and greeting patients
Dealing with patient queries
Taking payments
Booking appointments and follow-ups
Sterilising and preparing equipment for dentists
Recording and dealing with patient records
Supporting patients' wellbeing and dental experience
Cleaning dental areas, including chairs
Managing stock of equipment and supplies
Any other duties to support the dentists and senior team to provide effective patient care
Training:
Dental Nurse (GDC 2023) Level 3 (A level) Apprenticeship Standard
The training will take place at the dental surgery
Functional Skills if required
Training Outcome:
With experience, you may be able to move into jobs like team manager, team leader or dental practice manager
With further training, you could become a dental therapist, helping a dentist carry out the more routine dentistry work
You could also become a dental hygienist, helping people to look after their teeth and gums
You might decide to train as an orthodontic therapist, helping dentists to improve the look and position of a patient's teeth
For more information on Dental Careers, please visit: https://www.healthcareers.nhs.uk/Employer Description:A healthcare provider that offers general dental services, from routine check-ups to more complex procedures like fillings and restorationsWorking Hours :Monday to Friday, shifts to be confirmed; some evening and weekend work may be required depending on the rota.Skills: Communication skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Non judgemental,Patience,Patient Care....Read more...
Provide efficient and reliable chair-side support to the dental surgery.
The day-to-day duties of a dental nurse can span across all areas of the practice and can include:
Reception, including answering the phone and greeting patients
Dealing with patient queries
Taking payments
Booking appointments and follow-ups
Sterilising and preparing equipment for dentists
Recording and dealing with patient records
Supporting patients' wellbeing and dental experience
Cleaning dental areas, including chairs
Managing stock of equipment and supplies
Any other duties to support the dentists and senior team to provide effective patient care
Training:
Dental Nurse (GDC 2023) Level 3 (A level) Apprenticeship Standard
The training will take place at the dental surgery
Functional Skills if required
Training Outcome:
With experience, you may be able to move into jobs like team manager, team leader or dental practice manager
With further training, you could become a dental therapist, helping a dentist carry out the more routine dentistry work
You could also become a dental hygienist, helping people to look after their teeth and gums
You might decide to train as an orthodontic therapist, helping dentists to improve the look and position of a patient's teeth
For more information on Dental Careers, please visit: https://www.healthcareers.nhs.uk/Employer Description:A healthcare provider that offers general dental services, from routine check-ups to more complex procedures like fillings and restorationsWorking Hours :Monday to Friday, shifts to be confirmed; some evening and weekend work may be required depending on the rota.Skills: Communication skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Non judgemental,Patience,Patient Care....Read more...
Provide efficient and reliable chair-side support to the dental surgery.
The day-to-day duties of a dental nurse can span across all areas of the practice and can include:
Reception, including answering the phone and greeting patients
Dealing with patient queries
Taking payments
Booking appointments and follow-ups
Sterilising and preparing equipment for dentists
Recording and dealing with patient records
Supporting patients' wellbeing and dental experience
Cleaning dental areas, including chairs
Managing stock of equipment and supplies
Any other duties to support the dentists and senior team to provide effective patient care
Training:
Dental Nurse (GDC 2023) Level 3 (A level) Apprenticeship Standard
The training will take place at the dental surgery
Functional Skills if required
Training Outcome:
With experience, you may be able to move into jobs like team manager, team leader or dental practice manager
With further training, you could become a dental therapist, helping a dentist carry out the more routine dentistry work
You could also become a dental hygienist, helping people to look after their teeth and gums
You might decide to train as an orthodontic therapist, helping dentists to improve the look and position of a patient's teeth
For more information on Dental Careers, please visit: https://www.healthcareers.nhs.uk/Employer Description:A healthcare provider that offers general dental services, from routine check-ups to more complex procedures like fillings and restorationsWorking Hours :Monday to Friday, shifts to be confirmed; some evening and weekend work may be required depending on the rota.Skills: Communication skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Non judgemental,Patience,Patient Care....Read more...
