Purpose
Provide excellent tenancy sustainment support ensuring tenancies in the private rented sector are sustained to provide safe and secure housing for our customers whilst meeting local and corporate objectives. To provide high quality advice, lettings and tenancy sustainment service that maximises the number of homeless households who are able to move successfully into good quality, affordable private rented accommodation for clients from various services such as HOC, CYP and NRTPF. To promote the use of the private rented sector as a viable alternative to social rented housing, in order to encourage independence, prevent homelessness, provide settled housing solutions and reduce the use of temporary accommodation.
Responsibilities
Work effectively within the private sector to increase the supply of good quality accommodation for households in housing need to meet individual and team targets.
Assess prospective customer’s suitability for private rented accommodation by reviewing their housing history, making enquiries into their financial situation, and establishing whether or not they are able to meet the rent and comply with the tenancy conditions.
Undertake accompanied viewings with prospective customers and provide them with expert advice and guidance on all aspects of letting (including housing benefit and the conditions of tenancy) in order to help them make informed decisions.
Ensure all private rented sector accommodation procured is of the size, type and location required by prospective customer, complies with all health and safety & planning regulations and is in compliance with the location priority policy.
To act as the first point of contact for landlords and tenants who are experiencing difficulties in sustaining tenancies, including acting as a negotiator and or mediator between disputing parties to resolve contractual issues to ensure compliance with the legal framework to sustain tenancies.
Ensure customers are settled into their private rented sector accommodation and fully made aware local services such as doctor’s surgeries, schools, police station, CAB office, dentist surgeries etc.
To understand, and keep up to date with local and national policies affected by legislation with regard to welfare reforms and housing.
Ensure all properties are maintained to a high standard investigate persistent disrepair complaints and/or to take property inventories for those properties accessing the incentive and or bond scheme.
Be responsible for ensuring all landlords and tenants comply with their respective contractual agreements.
Work effectively and efficiently with colleagues within the service, across other departments and external agencies to deliver and excellent customer focused service meeting individual, team, service and corporate targets & KPIs.
Ensure that all payments, including deposits and cash incentives are properly recorded, monitored and, where appropriate, recovered from the landlord, accommodation supplier or tenant in accordance with the contractual agreements and the financial regulations.
Deliver a stream lined high quality customer focused service ensuring telephone calls, emails, letters and complaints are fully responded to promptly and to the highest possible standard in compliance with corporate guidelines or as instructed by the service manager.
Knowledge
Excellent current knowledge of private rented sector housing market and contracts, particularly the issues affecting private rented sector customers and landlords.
A good knowledge and understanding of the government’s welfare reform and its implications on the private rented sector.
Knowledge of private sector housing law, health and safety rating system and other health and safety regulations (gas , electrics and energy efficiency) and legislation relating to the letting of private sector tenancies.
Knowledge of the services provided for households who are in housing need.
General knowledge of good property standards and common building problems.
An awareness of the financial implications of decisions and an understanding of the importance of prioritising value for money.
Skills
Ability to work as part of a team and take initiative with own cases.
Ability to promote and develop effective joint working practices across services.
Ability to work with private sector partners and respond to the needs of that market as well as understanding how that fits with the requirement to meet housing need.
Commitment to the promotion of a homeless prevention approach.
Flexible, problem-solving approach to service delivery with a positive attitude to change and ability to identify opportunities and develop innovative housing solutions.
Ability to maintain databases and work effectively with IT systems.
Ability to meet performance targets and deliver positive outcomes.
Required
Must have Basic DBS.
Experience of effectively working with landlords, letting agents and other accommodation suppliers.
Experience of working with people who are homeless, at risk of homelessness, in housing need and/or living in unsatisfactory housing.
Experience of providing an excellent level of customer care and customer service in a comparable customer service environment.
Experience of working effectively with private sector landlords and/or within a homelessness context.
Experience of prioritising competing demands in a pressurised environment, recognize service priorities and manage a caseload within agreed targets.
Experience of successfully developing initiatives and schemes to provide housing opportunities for people in housing need.
....Read more...
Objectives:
Improve the perception of the MMG brand within the mobile out-of-home industry
Enhance the quality and accessibility of MMG’s collateral and communications
Develop the marketing material and services offered by MMG to industry contacts
Streamline and upgrade the direct contacts user journey to maximise sales conversions
Key Tasks:
Plan and execute social media strategy (campaign and employee posts, engagement)
Client campaign route mapping
Website content management
SEO page optimisation
Produce email campaigns in accordance to the yearly and quarterly strategy
Regularly create calendar sector opportunity packages to plan
Create monthly reports for specialist contacts, recapping their campaigns and potential opportunities to capitalise in the next month
Responding to client briefs
Creating format mock-imagery
Creating MMG artwork for mobile out-of-home and digital campaigns
Create post-campaign-analysis reports for clients’ campaigns
A range of traditional marketing tasks upon the request of your line manager
Training:You will undertake the Content Creator Level 3 Apprenticeship, which includes:
Content Creator Apprenticeship Standard Level 3
Functional Skills in maths and English if required
You will receive full training and support from the Just IT apprenticeship team to increase your skills
Your training will include gaining internationally recognised Content Creator Level 3 qualification
Blended on/off the job training and location to be confirmed
Training Outcome:
Potential full time employment for the right candidate
Employer Description:Mobile Media Group has always been the driving force for Mobile Out of Home. In 1983, we were pioneering the first advertising van, and now we offer a range of services to suit all campaigns. We aim to be a responsible media owner that makes a positive impact on our clients, stakeholders, and campaigns.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Patience....Read more...
Provide efficient and reliable chair-side support to Practice Clinicians.
The day-to-day duties of a dental nurse can span across all areas of the practise and can include:
Reception including answering the phone and greeting patients
Dealing with patient queries
Taking payments
Booking appointments and follow ups
Sterilising and preparing equipment for dentists
Recording and dealing with patient records
Supporting patients' wellbeing and dental experience
Cleaning dental areas including chairs
Managing stock of equipment and supplies
Any other duties to support the dentists and senior team to provide effective patient care
Training:This qualification is a level 3 advanced apprenticeship accredited by City & Guilds and is delivered nationwide through blended interactive E-Learning, enabling learners to access the course from anywhere in the UK. Upon achievement the apprentice will be awarded a Diploma in Dental Nursing Level 3. Functional Skills English & maths level 2 qualifications unless already exempt.Training Outcome:With experience you may be able to move into jobs like team manager, team leader or dental practice manager.
With further training you could become a dental therapist, helping a dentist carry out the more routine dentistry work. You could also become a dental hygienist, helping people to look after their teeth and gums.
You might decide to train as an orthodontic therapist helping dentists to improve the look and position of a patient's teeth.
For more information on Dental Careers : Please visit :https://www.healthcareers.nhs.uk/Employer Description:Expert Orthodontics Limited in Blackburn offers specialized orthodontic services, focusing on braces and corrective dental treatment. This practice prioritizes patient-centered care, catering to both children and adults, and accepts NHS patients through referrals. Known for its commitment to high standards of dental expertise, the clinic ensures tailored treatment plans to meet individual patient needs. Expert Orthodontics provides a supportive and professional environment aimed at delivering effective orthodontic solutions, promoting long-term oral health, and enhancing confidence with well-aligned teeth. The practice is dedicated to excellence and accessible care for its communityWorking Hours :Monday - 8am - 4.30 pm
Tuesday - 10am - 7pm
Wednesday - 8am - 4.30 pm
Thursday - 8am - 4.30 pm
Friday - 8am - 4.30 pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Non judgemental,Patience,Physical fitness....Read more...
Greeting patients coming into the surgery for appointments
Answer incoming calls, booking appointments and dealing efficiently with general enquiries
Ensuring that all calls are answered promptly, accurately and professionally using Health Navigation skills (full training will be given)
Registering patients
Working closely with and supporting the Doctors and wider healthcare team
Managing an online appointment booking systems
Ensuring security of premises and arranging maintenance of equipment
Training:You will receive specific on-the-job training from the employer in your workplace at Wembury Surgery.
Off-the-job training will be delivered using either weekly classroom sessions delivered at Achievement Training city centre location or you will be work based and will be given time in the working week to study towards the theory element of the programme. You will be working towards the following qualifications:
Level 3 Business Administration Apprenticeship Standard
Apprentices without Level 2 English and maths (A*-C or 9-4 GSCE) will need to achieve this level before the end of their apprenticeship
Training Outcome:Upon completion of your Business Administration apprenticeship and with experience in this sector, you could progress from admin assistant to supervisor or office manager. You could also move into other departments, like IT, payroll, or accounting.Employer Description:Wembury Surgery provides care to Wembury and the surrounding areas. Our friendly team offer a range of NHS healthcare services to our patients.Working Hours :Monday to Friday 9am-5pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working....Read more...
Climate17 is delighted to partner with a specialist company delivering smart energy solutions to both the public and private sectors across the UK The ideal candidate will have a strong background in the energy industry with experience in a broker role. This position involves a range of responsibilities including; leading the tender and delivery of fixed procurement services. Working in a fast-paced environment, the role sits within the energy brokerage team within the Energy Bureau Services division. Across our teams, we provide our clients with industry-leading energy billing, energy management, energy brokerage and treasury services. Liaising with clients and energy suppliers, you will provide a best in class service, meeting deadlines and monitoring developments in the energy markets that are likely to affect contract energy prices. Core activities include:Support, manage and negotiate utility tendersImplement effective purchasing strategies for Fixed supply contractsDevelop and maintain customer and supplier relationshipsManage delivering and developing our electricity & gas procurement servicesManage delivering and developing our water procurement services Key ResponsibilitiesManage tenders and assist in closing deals within commercial parameters.Closing contracts between client and supplier. This will involve managing the customers’ expectations during a tender and negotiating the price with the supplier to close the deal.Proactively track the market and ensure indicators and market intelligence are acted upon and disseminated into energy supply activities and purchasing strategies.Account management supporting responsibility for an existing portfolioSustained engagement with new and existing clients to fully understand their energy procurement requirementsFrequent generation and review of client reporting outputsMaintain customer service levels to the client service level agreementsResearch and negotiate new energy contracts, ensuring clients receive the best possible terms and ratesSupport facilitation of Flex trading, training to be provided, however prior experience desirable.Any other procurement duties as required by the Manager Education Qualifications/Memberships GSCE (or equivalent) in English and MathsHigher education to A-level or Degree (or equivalent) – Desirable Skills and Knowledge 2+ years of tendering for energy contracts (essential)In-depth knowledge of energy regulations, tariffs, and market dynamicsAdept in the use of Microsoft Office package (especially Excel). Power BI experience (desirable)Able to organise and prioritise work to meet deadlines and manage the expectations of project stakeholdersExcellent written and verbal communication to apply to report writing and the delivery of presentationsExcellent numerical reasoning and problem-solving skillsHigh level of attention to detailAbility to work effectively as part of a teamAble to work under pressure to meet tight deadlinesAble to organise and prioritise workloadsStrong negotiator and the ability to communicate at all levels Personal Attributes Manages own workload effectivelyThe ability to build and maintain customer relationships to ensure customers are delighted and future growth opportunitiesAble to build relationships inter-departmentally, promoting the energy markets team to internal stakeholdersDemonstrable approach to self-developmentCurious about new ideas and able to translate them into viable plansResilient and responsive to changeStrong situational judgement and risk management skillsPersonal demeanor and contributes to team development through sharing expertiseEquipped to hit the ground running and deliver results at pace while maintaining poise.Positively influence a wide range of stakeholders under a variety of budgetary and regulatory pressures. Health, Safety & Environment All employees Comply with all Safety, Health and Environmental legislation and management system requirements in your area of responsibility ensuring you; are suitably trained and competent, use equipment and materials correctly, assess workplaces for risk and adhere to risk assessments and safe systems of work. Stop work, seek guidance if you believe anything is unsafe and report all incidents and near misses immediately. About Us Climate17 is a purpose-led, international Renewable Energy & Sustainability recruitment firm. We provide specialist talent acquisition services to organisations seeking to reduce their environmental footprint, as well as those working towards the decarbonisation of the energy sector. Inclusive Application Process Climate17 is committed to creating a diverse, inclusive, and equitable workplace. We believe there is no solution to climate change without people. We aim to increase diversity across all areas and as such, we are committed to partnering with clients and candidates to create an inclusive and sustainable regenerative world. We welcome applications from all qualified candidates, regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, or whether they have a disability. If you require additional support, equipment, or resources to participate in the job application or interview process, please let us know....Read more...
Business Support Manager – Newton AycliffeA driving licence and access to a vehicle is required for this role.Experience is essentialShift informationFull TimeMonday – Thursday 9am – 5pm (half hour lunch)Friday 9am – 4.30pm (half hour lunch)Our Business Support Department provides a comprehensive, proactive, customer focused business support service to the organisation, enabling services to meet their statutory and legal obligations and our business plan.Business Support Manager accountabilities include:
Provide comprehensive business support service as required, duties may include; management oversight, team supervision and training, mailbox management, making purchases for the Group, having oversight of training allocations and matrices, inputting, storing and archiving of data, meeting arrangements, recruitment management, ongoing employee compliance (e.g. reoccurring DBS checks) and note taking.Maintain IT systems, including local and corporate IT systems, spreadsheets, databases to be able to produce appropriate outputs, e.g. reports.Update IT systems to ensure that individual records are up to date with information required for statutory returns and local datasets, ensuring the data is up to date, accurate and reliable.To work flexibly across the service, working on a range of activity to provide proactive support to service users.To manage a demanding and reactive workload in a responsive way to assist the Executive Assistant to meet key objectives and external regulatory requirements.To ensure the professional delivery of established business processes such as database management to support the organisation.To work with colleagues and team leaders to identify areas for improvement, ensuring the support offer remains appropriate for all service users.Organise interview procedures as required.To assist in developing and effectively managing training systems.To allocate training courses as required.To carry out audit checks as required.
Information regarding ROC GroupWe are an inclusive Company with a focus on safeguarding, learning and development. We like to recognise a job well done, for example, through our in-house ‘Tell on your Team’ recognition system.ROC Group requires the addition of a Business Support Manager to assist them. We value honesty, commitment, flexibility, integrity, and a great sense of humour!ROC Group is committed to the safeguarding and promotion of the welfare of children and its service users and expects the team to share this commitment. This position is subject to satisfactory references, pre-employment checks and a clear enhanced DBS disclosure.Essential Requirements:Word and Excel experienceSelf-motivated and a positive natureSelf-organisationHonest and reliableAbility to listen and empathise.Effective communication skills: recording and report writing and verbal communication.A professional and caring value base i.e., consistency and empathyWorking individually and within a teamComputer literateBenefits:
Paid for DBSWestfield Health Cash Plan & RewardsProfit share schemeRefer a friend bonus.Recognition schemeCredit Union Saving SchemeIntensive induction and full trainingHoliday increases for length of serviceComprehensive learning and development program
So – if you are an experienced Business Support Manager, have previous Admin experience apply now or call 0330 335 8997.....Read more...
CUSTOMER SERVICE ADVISOR – TALKE - £23795.00 plus performance bonus after 6 monthsDue to continued success, we are working with a fantastic company who require fantastic Customer Service Advisors to join their team. The company offers exceptional ongoing training and career progression. With further major growth plans in place, this is the perfect time to get on board and be a key player in their success. Previous experience is preferred but if you are confident on the phone and have the passion for customer service and helping people this could be the role for you.COMPANY BACKGROUNDOur client is a leading independent company that works on a national basis. They offer a market leading customer service experience. Great customer service is at the heart of the business. Entering their 10th year of trading, they have continued to grow and gain a reputation for offering a competitive service and second to none customer service. This is a family run business and every single employee is a member of that family, as are the customers.CUSTOMER SERVICE JOB PURPOSEDevelop a culture of customer satisfaction through timely and thorough handling of complaints, queries and general enquiries. Working in a fast-paced environment, to address customer issues via the telephone or email.CUSTOMER SERVICE DUTIES
Dealing with high volume incoming callsResolving customer issues in a timely mannerLiaise with external contractors to arrange and manager resolutions to the queries raisedDealing with a variety of questions and queriesPromoting the benefits of using the services the company providesAssisting with contract renewals and retaining customersDealing with complaintsMaintaining accurate customer records using the inhouse system
CUSTOMER SERVICE REQUIREMENTS
Excellent communication skillsIdeally experienced dealing with customers on the telephonePassionate about helping peopleTeam playerAble to work in a fast-paced environmentExcellent PC skillsProblem solverPatientAble to work under pressureDue to location, it is preferred you have you own transport
PACKAGE AND BENEFITS
Week One Shifts: 8am-4.30pmWeek Two Shifts: 10.30am-7pmWorking 2 Saturdays (9am-5pm) with a day off in lieu20 days holiday plus Bank HolidaysOnsite Parking£23795.00 plus performance bonusFantastic opportunity to build a careerRecreational break out roomsExcellent ongoing training and supportFun days and eventsFeel valued everydayRecognition awards
Follow us on twitter #awconsultingltdIn respect to the above role(s), Anderson Wright Consulting Ltd operates as an Employment AgencyCUSTOMER SERVICE ADVISOR – TALKE – £23795.00 plus performance bonus....Read more...
Meeting the varying demands/situations in respect of the patients
Take part in the range of general receptionist duties as needed
Flexibly contribute to all the receptionist’s workload as directed by the manager
Ensure the reception and waiting areas are tidy and safe, and provide a welcoming appearance to patients and visitors
Team player with the ability to be flexible in which hours you work from week-to-week and be willing to work above the stated hours if needed
Demonstrate self-organisation and flexibility and the ability to prioritise workload, working to strict deadlines
To communicate with staff and visitors daily, providing support where required and working to help resolve any issues
To record and securely store information relating to confidential matters and enquiries
Training:Customer Service Practitioner Level 2 Apprenticeship Standard:
Apprentices will be allocated a Trainer Assessor and training will be planned and delivered in conjunction with the employer to meet the individual needs of the apprentice
The apprentice will spend 20% of their working hours in off the job activities and training
On the job and off the job training will be delivered in the workplace
Training Outcome:
There may be an opportunity to join the team on a permanent basis once the apprenticeship has been completed
Employer Description:Abbey Medical Centre is a friendly GP surgery located in Beeston.
The Centre aims to improve the health of those living in the
surrounding areas and we work closely with many local community
services to achieve this. We are committed to excellence in General
practiceWorking Hours :Monday - Friday, shifts to be confirmed.
The medical practice opens at 8.00am until 6.45pm every day the working hours will be agreed at the interview to be flexible.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Patience....Read more...
Production ManagerChaddertonMon-Thurs 07:45-16:15 Fri 08:15-16:00(Flexible Start Time Up to 9am) Production ManagerThe RoleReporting to the Plant Manager, this role is responsible for the planning, staffing, equipping and management of the 24/5 Production Department. Ensuring that the highest quality output is created whilst satisfying Customer demands in a high volume, high mix, critical component environment and delivering continuous improvement in all aspects of the role. Production ManagerMain Responsibilities
Management and leadership of the Production Team to ensure that productivity, schedule, and efficiency targets are met.Management of the Planning function to develop and maintain production schedules to meet and exceed business and Customer demands.Responsible for ensuring that effective capacity management of production plant, material and labour resources is available to discharge the plan.Responsible for the recruitment process, interviews, induction, and training of new starters.Chair the Quarterly People Review and recommend training requirements and grading changes.Ensure that performance to plan is monitored and achieved and where delays are identified, these are communicated in a timely manner and appropriate actions taken to recover the schedule.Maintain high levels of inter-department communications.Drive a high level of Health and Safety awareness and ways of working across the Team.Drive efficiency in every aspect of the Production Department; people / process / equipment.Produce and communicate Key Performance Indicator (KPI’s) reports.Always maintain a high level of transaction accuracy.Maintenance of housekeeping standards to a very high level.Work collaboratively with Engineering and Quality departments to ensure the smooth transition of New Product Introduction through FAI and into recurring production.Build and sustain an environment and culture of safety, quality, and Customer satisfaction.Drive the Company vision and promote how the Production Team contributes to the overall success of the Business.The above is a non-exhaustive list of duties.
Production ManagerThe Candidate
Must have had exposure to Aerospace or Automotive environments.Knowledge of AS 9100.Knowledge of IATF 16949.Proven strong personal leadership and communication abilities with previous experience of production management or similar at a management level.People management skills, including the ability to inspire and motivate, to delegate responsibilities and to explain ideas.Accuracy and attention to detail with an understanding of Business financial impacts from Production operations.Initiative, decisiveness, and a strong problem-solving skillset.Ability to work under pressure, to tight deadlines and a flexible approach to work.Good understanding of Health & Safety and legal requirements for Production operations.Experience of ISO 9001 Quality Management Systems and ISO 14001 Environmental Management Systems and auditing.Competent user of Microsoft IT Packages.A knowledge of Microsoft Dynamics NAV would be beneficial, but not essential.
Please contact Adam Lang at Winsearch UK for further information – adam.lang@winsearch.uk Winsearch acts as an employment agency for permanent staff. We recruit for roles based in Engineering & Manufacturing, Food & Drinks, Pharmaceutical, Supply Chain & Procurement and Professional Services.View our latest jobs today on our websitehttp://www.winsearch.uk and follow us on LinkedIn. Manh Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you!
The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see https://www.gov.uk/browse/visas-immigration/eu-eea-swiss
Many Thanks....Read more...
Provide efficient and reliable chair-side support to Practice Clinicians.
The day to day duties of a dental nurse can span across all areas of the practice and can include:
Reception including answering the phone and greeting patients
Dealing with patient queries
Taking payments
Booking appointments and follow ups
Sterilising and preparing equipment for Dentists
Recording and dealing with patient records
Supporting patients’ wellbeing and dental experience
Cleaning dental areas including chairs
Managing stock of equipment and supplies
Any other duties to support the Dentists and senior team to provide effective patient care
Training:A dental nursing apprenticeship is a structured training program that combines practical experience with classroom learning. It typically includes:
Qualifications: Participants work towards a Level 3 Dental Nurse Apprenticeship Standard and may need to achieve Functional Skills in English and maths.
Training: Involves on-the-job training at a dental practice, alongside online study and weekly teaching sessions.
Delivered nationwide through blended interactive E-Learning, enabling learners to access the course from anywhere in the UK.
Assessment: Includes an End Point Assessment (EPA) to evaluate competency.
Career Path: Prepares apprentices for professional registration with the General Dental Council (GDC) as qualified dental nurses.
Overall, it provides a comprehensive pathway to a rewarding career in dental healthcareTraining Outcome:With experience you may be able to move into jobs like team manager, team leader or dental practice manager.
With further training you could become a dental therapist, helping a dentist carry out the more routine dentistry work. You could also become a dental hygienist, helping people to look after their teeth and gums.
You might decide to train as an orthodontic therapist helping dentists to improve the look and position of a patient's teeth.
Health careers:
https://www.healthcareers.nhs.uk/Employer Description:Regency House Dental Practice offers comprehensive dental care in a friendly and welcoming environment. With a focus on patient comfort and advanced techniques, the practice provides a range of services, including general dentistry, cosmetic treatments, and preventive care. The experienced team is dedicated to promoting oral health and ensuring a positive experience for every patient.Working Hours :4 days per week on a variable shift pattern within these opening hours:
Monday to Friday 8.30-5.00
Saturday 8.30-1.00Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Creative,Initiative,Patience....Read more...
Provide efficient and reliable chair-side support to Practice Clinicians.
The day to day duties of a dental nurse can span across all areas of the practise and can include:
Reception including answering the phone and greeting patients
Dealing with patient queries
Taking payments
Booking appointments and follow ups
Sterilising and preparing equipment for Dentists
Recording and dealing with patient records
Supporting patients’ wellbeing and dental experience
Cleaning dental areas including chairs
Managing stock of equipment and supplies
Any other duties to support the Dentists and senior team to provide effective patient care
Training:A dental nursing apprenticeship is a structured training program that combines practical experience with classroom learning. It typically includes:
Qualifications: Participants work towards a Level 3 Dental Nurse Apprenticeship Standard and may need to achieve Functional Skills in English and/or maths.
Training: Involves on-the-job training at a dental practice, alongside online study and weekly teaching sessions.
Delivered nationwide through blended interactive E-Learning, enabling learners to access the course from anywhere in the UK.
Assessment: Includes an End Point Assessment (EPA) to evaluate competency.
Career Path: Prepares apprentices for professional registration with the General Dental Council (GDC) as qualified dental nurses.
Overall, it provides a comprehensive pathway to a rewarding career in dental healthcareTraining Outcome:
With experience you may be able to move into jobs like team manager, team leader or dental practice manager.
With further training you could become a dental therapist, helping a dentist carry out the more routine dentistry work. You could also become a dental hygienist, helping people to look after their teeth and gums.
You might decide to train as an orthodontic therapist helping dentists to improve the look and position of a patient's teeth.
Health careers:
https://www.healthcareers.nhs.uk/Employer Description:Imperial Dental Hereford offers comprehensive dental care in a friendly and welcoming environment. With a focus on patient comfort and advanced techniques, the practice provides a range of services, including general dentistry, cosmetic treatments, and preventive care. The experienced team is dedicated to promoting oral health and ensuring a positive experience for every patient.Working Hours :Monday to Friday, 9.00am - 5.00pm.
Saturday, 9.00am - 1.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Creative,Initiative,Patience....Read more...
Provide efficient and reliable chair-side support to Practice Clinicians.
The day to day duties of a dental nurse can span across all areas of the practise and can include:
Reception including answering the phone and greeting patients
Dealing with patient queries
Taking payments
Booking appointments and follow ups
Sterilising and preparing equipment for DentistRecording and dealing with patient records
Supporting patients wellbeing and dental experience
Cleaning dental areas including chairs
Managing stock of equipment and supplies
Any other duties to support the Dentists and senior team to provide effective patient care
Training:
A dental nursing apprenticeship is a structured training program that combines practical experience with classroom learning. It typically includes:
Qualifications: Participants work towards a Level 3 Dental Nurse Apprenticeship Standard and may need to achieve Functional Skills in English and maths.
Training: Involves on-the-job training at a dental practice, alongside online study and weekly teaching sessions.
Assessment: Includes an End Point Assessment (EPA) to evaluate competency.
Career Path: Prepares apprentices for professional registration with the General Dental Council (GDC) as qualified dental nurses.
Overall, it provides a comprehensive pathway to a rewarding career in dental healthcare
Training Outcome:
With experience you may be able to move into jobs like team manager, team leader or dental practice manager.
With further training you could become a dental therapist, helping a dentist carry out the more routine dentistry work. You could also become a dental hygienist, helping people to look after their teeth and gums.
You might decide to train as an orthodontic therapist helping dentists to improve the look and position of a patient's teeth.
Health careers:
https://www.healthcareers.nhs.uk/Employer Description:Portman currently have 200 dental practices across the UK, Ireland and Benelux, including 16 orthodontic Portman Smile Clinics, caring for over 700,000 patients. Our practices offer a range of specialist, private and NHS dental care services, and are focused on continual development both in clinical skills and innovation.
Culture and values are critical to us, with a simple ethos at our core to treat others as we would want to be treated ourselves.Working Hours :Monday to Friday, 8:30am to 5:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
Provide efficient and reliable chair-side support to Practice Clinicians.
The role will also require working in other areas of the practice such as:
Reception
Dealing with patient queries
Answering the phone and greeting patients
Taking payments
Booking appointments and follow ups
Sterilising and preparing equipment for Dentists
Recording and dealing with patient records
Supporting patients wellbeing and dental experience
Cleaning dental areas including chairs
Training:A dental nursing apprenticeship is a structured training program that combines practical experience with classroom learning. It typically includes:
Qualifications: Participants work towards a Level 3 Dental Nurse Apprenticeship Standard and may need to achieve Functional Skills in English and maths.
Training: Involves on-the-job training at a dental practice, alongside online study and weekly teaching sessions.
Delivered nationwide through blended interactive E-Learning, enabling learners to access the course from anywhere in the UK.
Assessment: Includes an End Point Assessment (EPA) to evaluate competency.
Career Path: Prepares apprentices for professional registration with the General Dental Council (GDC) as qualified dental nurses.
Overall, it provides a comprehensive pathway to a rewarding career in dental healthcare
Training Outcome:
With experience you may be able to move into jobs like team manager, team leader or dental practice manager
With further training you could become a dental therapist, helping a dentist carry out the more routine dentistry work
You could also become a dental hygienist, helping people to look after their teeth and gums
You might decide to train as an orthodontic therapist helping dentists to improve the look and position of a patient's teeth
Health careers:
https://www.healthcareers.nhs.uk/Employer Description:Portman currently have 200 dental practices across the UK, Ireland and Benelux, including 16 orthodontic Portman Smile Clinics, caring for over 700,000 patients. Our practices offer a range of specialist, private and NHS dental care services, and are focused on continual development both in clinical skills and innovation.
Culture and values are critical to us, with a simple ethos at our core to treat others as we would want to be treated ourselves.Working Hours :Monday - Friday, 08.00 - 17:30.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Provide efficient and reliable chair-side support to Practice Clinicians.
The day to day duties of a dental nurse can span across all areas of the practise and can include:
Reception including answering the phone and greeting patients
Dealing with patient queries
Taking payments
Booking appointments and follow ups
Sterilising and preparing equipment for Dentist recording and dealing with patient records
Supporting patients wellbeing and dental experience
Cleaning dental areas including chairs
Managing stock of equipment and supplies
Any other duties to support the Dentists and senior team to provide effective patient care
Training:
A dental nursing apprenticeship is a structured training program that combines practical experience with classroom learning. It typically includes:
Qualifications: Participants work towards a Level 3 Dental Nurse Apprenticeship Standard and may need to achieve Functional Skills in English and maths.
Training: Involves on-the-job training at a dental practice, alongside online study and weekly teaching sessions.
Assessment: Includes an End Point Assessment (EPA) to evaluate competency.
Career Path: Prepares apprentices for professional registration with the General Dental Council (GDC) as qualified dental nurses.
Overall, it provides a comprehensive pathway to a rewarding career in dental healthcare
Training Outcome:
With experience you may be able to move into jobs like team manager, team leader or dental practice manager.
With further training you could become a dental therapist, helping a dentist carry out the more routine dentistry work. You could also become a dental hygienist, helping people to look after their teeth and gums.
You might decide to train as an orthodontic therapist helping dentists to improve the look and position of a patient's teeth.
Health careers:
https://www.healthcareers.nhs.uk/Employer Description:Portman currently have 200 dental practices across the UK, Ireland and Benelux, including 16 orthodontic Portman Smile Clinics, caring for over 700,000 patients. Our practices offer a range of specialist, private and NHS dental care services, and are focused on continual development both in clinical skills and innovation.
Culture and values are critical to us, with a simple ethos at our core to treat others as we would want to be treated ourselves.Working Hours :Monday to Friday, 8:30am to 5:30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
Provide efficient and reliable chair-side support to Practice Clinicians.
The role will also require working in other areas of the practice such as:
Reception
Dealing with patient queries
Answering the phone and greeting patients
Taking payments
Booking appointments and follow ups
Sterilising and preparing equipment for Dentists
Recording and dealing with patient records
Supporting patients' wellbeing and dental experience
Cleaning dental areas including chairs
Training:A dental nursing apprenticeship is a structured training program that combines practical experience with classroom learning. It typically includes:
Qualifications: Participants work towards a Level 3 Dental Nurse Apprenticeship Standard and may need to achieve Functional Skills in English and maths.
Training: Involves on-the-job training at a dental practice, alongside online study and weekly teaching sessions.
Delivered nationwide through blended interactive E-Learning, enabling learners to access the course from anywhere in the UK.
Assessment: Includes an End Point Assessment (EPA) to evaluate competency.
Career Path: Prepares apprentices for professional registration with the General Dental Council (GDC) as qualified dental nurses.
Overall, it provides a comprehensive pathway to a rewarding career in dental healthcareTraining Outcome:
With experience you may be able to move into jobs like team manager, team leader or dental practice manager
With further training you could become a dental therapist, helping a dentist carry out the more routine dentistry work
You could also become a dental hygienist, helping people to look after their teeth and gums
You might decide to train as an orthodontic therapist helping dentists to improve the look and position of a patient's teeth
Health careers:
https://www.healthcareers.nhs.uk/Employer Description:We are very proud to offer comprehensive NHS treatments in every one of our practices across the UK. In addition we provide private dental services, so whichever Rodericks practice you attend, you have the option to receive treatments on an NHS (within NHS regulations) or private basis.
We are committed to providing the best possible dentistry. Each member of our team is carefully selected, mentored and supervised to ensure we deliver the service you expect and deserve.Working Hours :Monday - Friday, 8.30am - 5.30pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Non judgemental,Patience....Read more...
Support and maintain the financial accounting systems of the school according to agreed procedures and to assist in developing those procedures as circumstances require
Undertaking general office, administrative and operational duties
Support all administrative and accounting procedures, and resolve any problems, including:
The ordering, processing and payment for all goods and services provided to the School including utilities management, contract and lease procurement, business rates, council tax and waste and waste disposal
Management of all routine and regular service and maintenance contracts, including regular purchasing contracts, ICT consumables, ICT Licensing, stationery, photocopiers etc.
Assist in maintaining the operation of all bank accounts and eventually reconciliation of control accounts
Ensure that VAT and other tax legislation is appropriately applied.
Assist in the preparation of invoices and collection of fees due to the School
Support the administration of departmental budgets and monitoring income and expenditure against budgets
Assist with maintaining the assets register
Assist with the marketing of the school, including taking photos and videos
Assist the school in being fully compliant across Health and Safety
Training:Chartered Manager (degree) Level 6 Apprenticeship Standard:
Successful apprentices will achieve a degree in management and business [either BA (Hons); BSc (Hons) or BBA (Hons)] and also have the option to be assessed for Chartered Manager status
English and maths - English and maths will be required to be demonstrated at a minimum of Level 2
Training Outcome:
The candidate would carry on at the school after the Apprenticeship has finished
Successful apprentices will have the option to apply for professional recognition as Chartered Managers and Members of the Chartered Management Institute (CMgr MCMI) and/or as a member of the Institute for Leadership & Management or other relevant professional body
Employer Description:Proud to be in the top 5 independent primary schools in the UK. Highfield Priory are an independent school and nursery, offering education from 2-11 years old. The school is in Fulwood, Preston and open 51 weeks of the year.
Highfield Priory would like to continue to develop their presence in the local community, creating key links with local businesses and nurseries. Hosting events for current and prospective families, and other key members of the surrounding area.Working Hours :Monday - Friday, 8.15am - 4.15pm, with one day a week to attend university.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
Are you an experienced pensions professional looking for a dynamic role within a supportive team? We’re seeking a Senior Pensions Advisor to join our team, offering expert guidance on pension management matters for both North Yorkshire Fire & Rescue Service (NYFRS) and North Yorkshire Police (NYP), through Enable Shared Services. This role is initially a 6-month temporary contract, with potential for a permanent opportunity based on funding and performance.
Salary:
Starting from £37,336 up to £39,186 (pay rate from £19.35 to £20.31 per hour)
Umbrella rate: £25.05 per hour
Role Overview:
As a Senior Pensions Advisor, you will play a key role in managing pension schemes and advising on pension administration. You’ll work alongside the Payroll and Pensions Manager and Payroll colleagues to ensure all elements of pension administration are fully understood and delivered effectively, meeting KPIs and SLAs.
Key Responsibilities:
Management of pension schemes for NYFRS, including administration, compliance, and performance.
Project Leadership in delivering initiatives such as McCloud/Sargeant and Matthews, ensuring legal and regulatory compliance.
Stakeholder Engagement to provide insights, updates, and guidance to managers and employees on pension and retirement processes.
Contract and Performance Management for Pensions Administration and Payroll contracts.
Compliance with Home Office and Government Actuary Department standards, including periodic returns and disclosures.
Support and Guidance to the payroll team in pensionable pay issues, data accuracy, and process improvements.
Requirements:
To excel in this role, you should have:
Equivalent experience in a similar role or a CIPP certification (or willingness to work towards it).
Strong knowledge of pensions legislation, with experience in advisory roles within local government, police, or fire services.
Excellent analytical, problem-solving, and customer service skills.
Proficiency in Microsoft Office, with a strong attention to detail and accuracy.
Additional Information:
Vetting Level: NPPV3
If you’re ready to make an impact with a service-oriented pension management role, we’d love to hear from you! To apply, please contact Lewis Ashcroft at Service Care Solutions: Email: Lewis.Ashcroft@servicecare.org.uk or call 01772 208962.....Read more...
An independent Opticians based in Weybridge, Surrey are looking for a full time Optometrist to join the team.
This is an advanced practice that can offer a great deal of progression and development opportunities as they offer specialist services such as Dry Eye clinics, colorimetry and Ortho K. You will be working as the sole Optometrist so will take a clinical lead and help to ensure continues practice growth.
Optometrist - Role
Deliver first class eye examinations, contact lens care and other eyecare services provided by the practice.
30-60 minute appointments
OCT and Optomap available
Treat each patient as an individual and afford them the best eyecare they can expect to receive as an individual and unique person.
Listen, empathise and understand the unique needs and desires of each patient and ensure they receive the best eyecare possible – understand that everyone deserves the best.
Carry out the required examination in an enthusiastic and caring manner.
Explain each step of the examination so that the patient understands what is happening.
Discuss fully the various ways we have to correct their vision or other eye or eye health related issues.
Hand over every patient within the consulting room where possible, to the relevant colleague to take them on the next stage of their journey. If this is a referral ensure this is done and the patient understands how this will be done.
Introduce all patients to the benefits of contact lenses and encourage them to experience lenses for themselves
Carry out high quality contact lens fittings and aftercare
Where appropriate refer the patient to a colleague for contact lens wear
Ensure staff delivering support services (e.g. A&R for Contact Lenses) are properly trained and regularly updated on latest practices.
Assist the Practice Manager to help develop the practice in a positive way, to deliver desired Customer Delight and Sales results.
Fulfil your role in the efficient administration of practice affairs (e.g. NHS forms, record keeping)
Participate and contribute in cross group discussions to improve the delivery of eyecare services across the group.
Optometrist - Requirements
Fully qualified Optometrist registered with the GOC
Excellent communications and organisational skills
2 + years experience.
Clinically focused
Any additional specialities or interests would be beneficial
Interested in further training
Enthusiastic
Optometrist - Practice
This is an excellent opportunity for an Optometrist to take the next step in their career by joining this reputable company. Clinical excellence is at the forefront of everything the team works towards so my client would be looking for an Optometrist with the same focus. Within the role you will have access to completely up-to-date testing equipment (Including an OCT), enabling you to work both efficiently and effectively. You will also be able to utilise an array of further training opportunities within the role allowing you to continually develop your career.
Salary
Between £50,000 to £55,000
Bonus scheme – 10% of base
Fees paid for
Additional company benefits
To avoid missing out on this opportunity, please send your CV across to Rebecca Wood using the ‘Apply’ link as soon as possible.
....Read more...
An independent Opticians based in Brighton, East Sussex are looking for a full time Optometrist to join the team.
This is an advanced practice that can offer a great deal of progression and development opportunities as they offer specialist services such as Dry Eye clinics, colorimetry and Ortho K.
Role
Deliver first class eye examinations, contact lens care and other eyecare services provided by the practice.
30-60 minute appointments
OCT and Optomap available
Treat each patient as an individual and afford them the best eyecare they can expect to receive as an individual and unique person.
Listen, empathise and understand the unique needs and desires of each patient and ensure they receive the best eyecare possible – understand that everyone deserves the best.
Carry out the required examination in an enthusiastic and caring manner.
Explain each step of the examination so that the patient understands what is happening.
Discuss fully the various ways we have to correct their vision or other eye or eye health related issues.
Hand over every patient within the consulting room where possible, to the relevant colleague to take them on the next stage of their journey. If this is a referral ensure this is done and the patient understands how this will be done.
Introduce all patients to the benefits of contact lenses and encourage them to experience lenses for themselves
Carry out high quality contact lens fittings and aftercare
Where appropriate refer the patient to a colleague for contact lens wear
Ensure staff delivering support services (e.g. A&R for Contact Lenses) are properly trained and regularly updated on latest practices.
Assist the Practice Manager to help develop the practice in a positive way, to deliver desired Customer Delight and Sales results.
Fulfil your role in the efficient administration of practice affairs (e.g. NHS forms, record keeping)
Participate and contribute in cross group discussions to improve the delivery of eyecare services across the group.
Requirements
Fully qualified Optometrist registered with the GOC
Excellent communications and organisational skills
Clinically focused
Any additional specialities or interests would be beneficial
Interested in further training
Enthusiastic
Practice
This is an excellent opportunity for an Optometrist to take the next step in their career by joining this reputable company. Clinical excellence is at the forefront of everything the team works towards so my client would be looking for an Optometrist with the same focus. Within the role you will have access to completely up-to-date testing equipment (Including an OCT), enabling you to work both efficiently and effectively. You will also be able to utilise an array of further training opportunities within the role allowing you to continually develop your career.
Salary
Between £45,000 to £55,000 DOE
Bonus scheme (10% performance related)
Fees paid for
Additional company benefits
To avoid missing out on this opportunity, please send your CV across to Rebecca Wood using the ‘Apply’ link as soon as possible.
....Read more...
Applications are invited from individuals who are enthusiastic, have a hands-on approach and wish to develop a long-term career in this industry.
We require you to undertake the Customer Service Standard as we require the candidate to have a Customer focussed approach.
The role will involve the following:
Liaise proactively with customers on a day-to-day basis and undertake all counter sales functions in accordance with Group requirements in order to fulfil their needs.
Ensure all suppliers, customers, visitors and employees comply with the Company Health and Safety and Environmental Policies and Procedures.
Maintain and develop corporate image and reputationSeek and continuously develop knowledge and information about competitor activity and pricing.
Dealing with requests for information.
Ensure that cash and payment systems are followed in accordance with company procedures and policies.
Maintain and develop existing and new customers through appropriate propositions and ethical sales methods.
Maximise sales opportunities for related products and Group cross selling, after training.
Communicate and liaise internally and externally using appropriate methods to facilitate the development of profitable business and sustainable relationships.
Ensure the upkeep of all merchandising to maximise sales, customer satisfaction and appearance.
Attend meetings and group discussions where required.
Chasing up payments.
Using Microsoft Packages, in particular Word, Excel.
Lifting may be required as experience will be gained in the day to day yard operations.
Any other reasonable duties which may be required by the company from time to time, as instructed by or under the direction of your immediate supervisor.
As part of your contract of employment completion of the Apprenticeship Training Programme forms part of your duties as well as helping your personal and professional development; the requirements to complete the programme are as follows:
Attend and be punctual for all induction sessions, lessons and all work-based training/support sessions.
Complete all required assignments by the required timeline.
Build up your portfolio of evidence on-going during your apprenticeship programme.
Access support from your tutor/assessor and manager with regards to any evidence requirements or support as and when required.Training:Overview of Customer Service Practitioner Level 2 Apprenticeship Standard.
The role of a customer service practitioner is to deliver high quality products and services to the customers of their organisation. Your core responsibility will be to provide a high-quality service to customers.
The standard covers the following:
Knowledge:
Knowing your customers.Understanding the organisation.Meeting regulations and legislation.Systems and resources.Your role and responsibility.Customer experience.Product and service knowledge.
Skills:
Influencing skills.Communication.Interpersonal skills.Personal organisation.Dealing with customer conflict and challenge.
Behaviours & Attitude:
Developing self.Being open to feedback.Team working.Equality – treating all customers as individuals.Presentation – dress code, professional language.Right first time.
You will complete an End Point Assessment this will involve the following:
Showcase/PortfolioInterview
Practical Observation
Professiolal discussion
You are given one day per week as time off to study; you will attend classes face to face and via teams to complete work for your apprenticeship. The study day is a Wednesday.Training Outcome:There is a strong possibility that you will gain a full-time position following successful employment as well as achievement of the full apprenticeship.
There may also be further apprenticeship/other training available following successful employment and achievement of the apprenticeship.Employer Description:The Myers Group is a fourth-generation family-owned group of companies based in Huddersfield, providing products, services and materials to the construction industry and employing approximately 350 people across West Yorkshire.
As a full-service supplier of quality products to housebuilders and renovators, Myers Group offers everything from skip hire, aggregates and Readymix concrete through to bathrooms and timber through its five divisions.Working Hours :Monday to Friday, hours to be confirmed.
Hours will be 40 for candidates aged 16 or 17 in line with legislation.
Hours will be up to 45 hours for candidates aged 18 or above.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Number skills,Logical,Team working,Initiative,Physical fitness,Good timekeeping,Good attendance....Read more...
1. To assist on Reception and the immediate area, welcoming and supervising visitors.
2. To respond to information and advice queries from students, parents, and external organisations, referring where appropriate.
3. To assist in the management of department’s diaries and booking students with advisers for careers interviews, including mock interviews and personal statement checking.
4. To assist students (and ex-students) with basic UCAS enquiries, such as UCAS registration.
5. To liaise with the Student Services Head of Department and Marketing team to promote Student Services events and activities using graphics and social media:
Throughout College: update College T.V. information screens, liaise with the IT team to develop focused student PC desktop promotion, Impact etc.
Updating Careers boards as appropriate (yearly plan).
Externally: College website, Instagram etc.
6. To help in the update of departments resources i.e. careers leaflets, booklets, virtual communication (TV screens, p.c. screensavers etc.)
7. To assist the Travel & Finance Officer with the following tasks:
Bus passes: Making the bus pass up, distribution and recording
Locker keys: To organise the allocation of student lockers and maintain appropriate records.
8. To ensure the Student Services area is kept tidy.
9. To keep the stationery cupboard stocked and replenish booklets and forms used in the Student Services area when necessary.
10. To assist with administrative tasks, type correspondence and input data as instructed.
11. To complete College Visitor Forms when necessary.Training:Formal training is delivered at HWGTA, located in Worcester (WR4 9GN).
You will receive a training plan that is specific to your qualification, with sessions that are delivered through a combination of face-to-face and remote.
Additional training for functional skills in English and Maths will be undertaken if needed.
You will receive monthly visits from your assigned Learning and Development Specialist, who will set you work, monitor your development and wellbeing, and discuss training sessions. They will also prepare you for your End Point Assessment to gain your Customer Services Practitioner Level 2 qualification.
There is also a five-day teambuilding residential trip that is held in the spring of each year offered to all apprentices on programme.Training Outcome:
Upon the successful completion of the apprenticeship and reviews with your line manager, there may be the possibility of further employment.
Employer Description:Worcester Sixth Form College are specialists in the education of 16-19 year olds and our staff are experts in meeting the needs of this age group. Every year we admit 900 or so students from the whole county of Worcestershire and from surrounding areas. This enables us to offer an exceptionally wide range of courses and flexible programmes in which any course can be combined with virtually any other course. Our students are highly successful, not just academically, but in many other kinds of endeavour, including sports, performing arts, music, Duke of Edinburgh, charity fund raising and a wide variety of other extra-curricular areas.Working Hours :Monday to Friday, 8.30am to 4.30pm, with half an hour unpaid for lunch break and one day finishing at 4.00pm. There may be some days that start at 8.00am if there is a need to cover reception.Skills: Communication skills,IT skills,Number skills,Team working,Literate,Ale to work independently,Excellent telephone manner,Proactive attitude,Trustworthy,Self-motivated,Confident,Honest,Ability to follow instructions....Read more...
Throughout the following tasks accuracy, confidentiality and a professional approach are essential:
Work closely with the Practice Manager to provide general administrative support as required
Provide cover to our reception area as needed including but not limited to greeting clients and visitors in a professional manner, using appropriate greeting, respond to and process telephone calls, receive, record and relay telephone messages accurately and in a timely manner as required. Respond to client’s specific requests for information on services in a positive and professional manner by transferring the client to the appropriate Administrator
Process all deliveries and collections including but not restricted to Royal Mail, DX and local post on a daily basis
Support the property department with scanning, opening files and any other duties as required
Banking of cheques and cash as required
Copy and audio typing as required
Always remain professional
Adhere to all appropriate office administration procedures as detailed within the Office Operations Manual
Ensure confidentiality and security of all practice and client data - ensure GDPR requirements are always upheld
Support document retrieval as required
Provide break cover to the Receptionist each day
Undertake any relevant and specific training as required in support of the achievement of role and wider office objectives including completion of the L3Business Administration Apprenticeship
Use appropriate IT packages to achieve the above
Complete any other reasonable task, project or action as required in support of the overall aims and objectives of the department and wider organisation
Training:Business Administrator Level 3 Apprenticeship Standard:
This apprenticeship will be delivered over 18-months, resulting in:
Level 3 Diploma in Business Administration
Employee Rights and Responsibilities (ERR)
Personal Learning and Thinking Skills (PLTS)
Training Outcome:
Upon successful completion of the apprenticeship, there will be a full-time position available
Beyond that, progression is dependent upon business need, performance and suitability of the apprentice and interest in an ongoing career within the firm
Employer Description:We are a professional, but friendly, customer focused law firm based in Lich Gates, in the heart of Wolverhampton City Centre. We provide specialist legal help and support on divorce and family matters, residential conveyancing and wills and probate.
We take our responsibilities as a local employer very seriously and appreciate the importance of a fair and supportive work environment whilst enabling our team to have fun at work. In return we seek to recruit and retain individuals with a passion for exceptional client services with everyone playing their part in ensuring our client’s needs are met with professionalism, integrity and sensitivity.
Our local community is also very important to us and we enthusiastically support business development initiatives, local charities and organisations and are actively involved in the Law SocietyWorking Hours :Monday - Friday, 8.45am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience,Positive attitude,Willingness to learn....Read more...
To assist the payroll team to deliver the firms payroll services to clients.
To ensure all security and confidentiality procedures are adhered to.
With guidance, working towards a high standard of processing whilst working efficiently to deadlines.
To collect and enter payroll data, supplied by clients, into PM+M’s software so as to meet deadlines and ensure accurate and complete payroll information.
To assist in the processing and calculation of net pay, for each employee on a clients’ payroll, using either computer software or manually applying the rules and tables supplied by HMRC.
To assist with client queries and queries from other teams within PM+M.
This role will be based in Blackburn.
Training Outcome:
Once the Level 3 qualification has been achieved we would look at further training opportunities to help develop your career, such as the Chartered Payroll qualification, called the CIPP. This can help you progress up to Payroll Manager level.
Employer Description:We are a vibrant, dynamic and award-winning firm of Chartered Accountants and business advisers, with offices in Blackburn and Bury, covering East Lancashire, Greater Manchester and beyond. Our vision is to be the best North West firm of finance professionals and we want great people to join our team and help us do that. We are proud of our inclusivity and diversity, encouraging people to be the best they can be and to be involved, no matter their level of experience or role.Working Hours :Monday to Friday, 8:45am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
An exciting opportunity has arisen for an experienced Buyer to join this innovative and successful Cambridgeshire based company, who are industry leading in electro mechanical design and manufacturing of high precision products within the Medical, Robotics and Aerospace industries.
The successful Buyer based in Newton, Cambridgeshire, will report into the Purchasing Manager and will have the following responsibilities:
Procurement of electronic and mechanical components at the best price and highest quality, whilst ensuring supporting documentation meets specific requirements in terms of traceability and conformance to specification.
Collaboration with the Planning team to expedite and align material expectations to customer commitments
Communicate Supply Risks to internal stakeholders.
Procurement of subcontract services, consumables, capital equipment and ad hoc purchases.
Managing availability and issuing & tracking of free-issue stock to subcontractors.
Lead supply chain improvement projects, for new projects and changes in current Bills of Material via the ECN process.
The ideal Buyer will have the following skills / experience:
Ability to evaluate and select suppliers, manage relationships, and drive performance improvements.
CIPS qualifications (preferred).
Strong influencing and negotiating skills.
Highly flexible with excellent time management & organisational skills: Ability to manage multiple projects simultaneously, prioritise tasks, and meet deadlines with an acute focus on detail.
Understanding of engineering principles, manufacturing processes, and quality assurance techniques.
International trade, Incoterms and customs compliance.
This is an excellent opportunity to join a business who are transforming healthcare and advanced manufacturing, enhancing people’s lives and redefining what’s possible.
APPLY NOW for the Buyer role based in Newton, Cambridgeshire, by sending your CV and Cover letter to ltemple@redlinegroup.Com or contact me on 01582 878820 / 07961 158 785.....Read more...
Languages: German and EnglishMy client is looking for a a Hotel Sales Manager whois responsible for driving revenue through sales strategies, managing client relationships, and securing bookings for a hotel.Do you know the Vienna market, have a fantastic client base then we want to hear from you.Some of your Responsibilities:
Develop and implement strategies to attract business for the hotel’s rooms, events, conferences, and catering services.Build and maintain strong relationships with corporate clients, travel agencies, event planners, and other potential clients.Handle pricing, contracts, and negotiations to close deals that maximize occupancy and revenue.Monitor market trends, competition, and customer feedback to adjust strategies and offerings.Work with the revenue management team to set sales targets and ensure pricing aligns with demand forecasts.Coordinate with the hotel’s operations, front office, and food & beverage teams to ensure seamless service delivery for booked events or stays.Collaborate with clients to plan and execute events such as weddings, conferences, or corporate retreats. Provide regular sales reports, track KPIs, and analyze sales performance.
Qualifications:
3-5 years in sales within the hospitality industry, preferably with hotel ,event or Corporate sales experience.Skills:Strong negotiation, communication, and interpersonal skills.A solid understanding of sales forecasting, budgeting, and reporting.Languages:German and EnglishEducation:A degree in business administration, hospitality management, or a related field is preferred.
....Read more...
