Service Delivery Manager – Managed Services Provider
Location: Hybrid / London Salary: Up to £55,000, depending on experience
A growing Managed Services Provider is seeking an accomplished Service Delivery Manager to take ownership of both the Service Desk function and wider Service Operations. This position offers the opportunity to influence service quality, strengthen customer relationships, and drive operational maturity across a growing organisation.
The successful candidate will oversee a dedicated Service Desk Manager and a team of 5+ engineers, ensuring the smooth running of day‑to‑day support while embedding ITIL‑aligned processes that enhance consistency, efficiency, and customer satisfaction.
The Service Delivery Manager will provide leadership across all service functions, ensuring that performance targets are met and that customers receive a consistently high standard of support. The role combines people management, service governance, and operational oversight, with a strong focus on continual improvement.
Key Responsibilities:
Leading the Service Desk function, including direct management of the Service Desk Manager and oversight of a wider team of engineers.
Owning end‑to‑end service delivery, ensuring SLAs, KPIs, and contractual commitments are achieved.
Implementing and maturing ITIL processes across Incident, Problem, Change, Request, and Continual Service Improvement.
Acting as the senior point of escalation for service‑related matters and ensuring timely resolution.
Building and maintaining strong customer relationships through regular service reviews and performance reporting.
Working closely with technical teams and project functions to ensure smooth service transition and operational readiness.
Identifying opportunities to enhance service efficiency, quality, and customer experience.
Experience required:
Proven experience in a Service Delivery Manager or similar leadership role within an MSP or IT services environment.
Strong working knowledge of ITIL frameworks and demonstrable experience implementing or improving ITIL processes.
Confident leadership style with the ability to motivate, guide, and develop teams.
Excellent communication and stakeholder‑management skills.
A customer‑focused approach with a commitment to delivering high‑quality service.
Ability to balance strategic thinking with hands‑on operational involvement.
Paying up to £55,000, depending on experience.
Hybrid / London based.
Must be eligible to work in the UK.....Read more...
Area Sales ManagerTwickenham
£45,000 - £55,000 Basic + Bonus + Family Feel Environment + Stability + Specialist Industry + Market Leader + Private Health care and Dental care + Car + IMMEDIATE START
Are you looking for an Area Sales Manager role with in a company who appreciates and develops their staff? Work for a great hire and service company in a niche industry, who pride themselves on providing a high quality service and valuing their staff.
This recession proof business hires and services a variety of products across the UK supplying to different specialist industries and are well known market leaders. The lucky applicant will work as a Technical Sales Manager and will carry out a variety of work. Work in a place where you can enjoy a great role for a market leader whilst feeling appreciated and treated as more than just a number in a stable industry.
This Area Sales Manager role will include:
* Area Sales Manager role - covering TW/KT postcodes * Full product training * New business when join to build customer base * 50/50 split - account management and new business * Building relationships with customers * Customer visits
The successful Area Sales Manager will have:
* Background as an Area Sales Manager / Account Manager / Business Development Manager or similar * Working with plant/powered access hire is ideal * Live commutable to Twickenham and happy to travel when needed
If interested, please apply or contact Georgia Daly on 07458163040.
Keywords: technical sales manager, sales engineer, technical sales, powered access, plant, mechanical, twickenham, sutton, slough, kingston upon thames, london
This vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are that of an Employment Agency. Future Engineering Recruitment Ltd We can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit or are pending an application to obtain this right or permit should not apply as your details will not be processed.....Read more...
Area Sales ManagerBrentwood
£45,000 - £55,000 Basic + Bonus + Family Feel Environment + Stability + Specialist Industry + Market Leader + Private Health care and Dental care + Car + IMMEDIATE START
Are you looking for an Area Sales Manager role with in a company who appreciates and develops their staff? Work for a great hire and service company in a niche industry, who pride themselves on providing a high quality service and valuing their staff.
This recession proof business hires and services a variety of products across the UK supplying to different specialist industries and are well known market leaders. The lucky applicant will work as a Technical Sales Manager and will carry out a variety of work. Work in a place where you can enjoy a great role for a market leader whilst feeling appreciated and treated as more than just a number in a stable industry.
This Area Sales Manager role will include:
* Area Sales Manager role - covering East Lodnon and Essex postcodes * Full product training * New business when join to build customer base * 50/50 split - account management and new business * Building relationships with customers * Customer visits
The successful Area Sales Manager will have:
* Background as an Area Sales Manager / Account Manager / Business Development Manager or similar * Working with plant/powered access hire is ideal * Live commutable to Essex / East London and surrounding and happy to travel when needed
If interested, please apply or contact Georgia Daly on 07458163040.
Keywords: area sales, technical sales manager, sales engineer, technical sales, powered access, plant, mechanical, brentwood, essex, chelmsford, harlow, ilford, east london, romford
This vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are that of an Employment Agency. Future Engineering Recruitment Ltd We can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit or are pending an application to obtain this right or permit should not apply as your details will not be processed.....Read more...
Assistant Night Manager - Dublin - €34-35k
MLR is delighted to present an exciting opportunity for an Assistant Night Manager to join the team at a bustling Dublin hotel, offering a dynamic environment with a strong focus on guest experience and operational excellence.
Working closely with the Night Manager, the successful candidate will support the smooth running of night operations across the property. Responsibilities include overseeing guest services, ensuring safety and security throughout the hotel, handling queries, and maintaining high standards across all departments during overnight shifts.
The ideal candidate will have 1–2 years’ experience in a similar role, strong customer service skills, and a confident, professional approach. Experience with Opera is desirable, along with excellent communication skills and a hands‑on attitude.
If you thrive in a fast paced environment, enjoy taking responsibility, and are committed to delivering exceptional guest service. Please apply through the link below.....Read more...
Centre for Enablement oversight: Oversee the day-to-day management of the Centre for Enablement across key enterprise customers.
High-Level Project & Resource Tracking: Monitor the high-level progress of multiple parallel projects. You will track contracted delivery hours versus actual hours delivered to ensure projects stay on track, and identify when to approach customers for additional purchase orders.
Cross-Functional Alignment: Work closely with the UK leadership, global finance teams, Professional Services team leads, Customer Success and the Revenue Operations (Rev Ops) Manager, providing financial performance metrics and other KPI's into leadership.
Pipeline & Forecasting: Participate in weekly revenue alignment calls, supplying crucial data on the Professional Services forecast and pipeline for the upcoming quarter.
Continuous Improvement: Drive process optimisation, manage risks in a fast-paced environment, and implement smarter business decisions using data analysis and report writing.
Training Outcome:
You can continue into a Senior Operations Manager role within Neptune Software
Alternative routes are possible depending on your ambition, and include sales, delivery, solution consulting and professional services
Employer Description:Neptune Software is a global software company providing an AI-powered low-code platform that enables enterprises to rapidly build, deploy, and scale business applications for SAP and other enterprise systems, helping organisations modernise processes and accelerate digital innovation.Working Hours :Monday to Friday 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Presentation skills,Analytical skills,Logical,Team working,Initiative....Read more...
Your Key Responsibilities Will Include:
Adhere to all client and company Health & Safety policies and procedures at all times, e.g. Food Handling, Manual Handling, Fire procedures
Complete, maintain and update all Food Safety and Health &
Safety paperwork
Maintain the cleanliness of all kitchens and surrounding working areas ensuring Health and Safety hazards, issues, near misses and accidents are reported to your line Manager at the earliest opportunity
Provide the highest level of customer service by role modelling the
ESS Way values and behaviours at all times to colleagues, customers and clients
Ensure the recovery and storage of food, and that correct labelling procedures are followed
Attend and conduct regular training as directed by your Line
Manager according to the requirements of the company
Follow all waste control procedures using the Food Production
Process (FPP) guidelines
Training Outcome:On completion of the Commis Chef Level 2 apprenticeship, the apprentice will have the opportunity to embark onto a Level 3 apprenticeship to further their skills' development through internal training programmes.Employer Description:We’re the people behind the food, hospitality and support services that power your day, make you smile and put a spring in your step. That’s just one of the reasons why we’re the UK and Ireland’s top contract catering, hospitality, and business support services provider.Working Hours :35 hours per week. Days and times to be confirmed.Skills: Communication skills,Attention to detail,Customer care skills,Team working,Creative....Read more...
Adopt working practices by Senior Client Services Manager
Work in accordance to the agreed business process
Ensure KPI measures for Service Excellence are delivered upon.
Sales & Customer relationships and play an active role in the on-going client relationship. Direct client contact.
Provide proposals for continuous improvement.
Feedback on initiatives for individual customer accounts to add value and drive increased profitability.
Report on positive activity driven by the Group.
Report lack of compliance to business process
Escalate issues and offer up solutions to problems.
Ensure client service KPI (key performance indicators) are delivered upon.
Responsible for project purchase order cover for own projects
Work with senior peers to understand how you manage client briefs and interpret these for Augustus Martin Group (Design / CAD / Print / Data brief for dynamic print / Logistics / AFD). Raise concerns where required to Senior Client Services Manager.
Communicate critical paths to clients and internal teams to manage expectations.
Review and fill in gaps in client briefs.
Training:
Mentoring and coaching
Internal training sessions
E-Learning
Cross-departmental training
Training Outcome:Permanent role, career progression between Augustus Martin. Employer Description:For over 50 years Augustus Martin have been a market leader in the manufacture of POS and Out-Of-Home communication. Over that time, in the ever-changing world of brand and retail marketing solutions, the only thing that has stayed constant is the innovation and craftsmanship of our team members. Our award-winning products and services and our continual drive for perfection, has enabled us to become the trusted partner for the biggest retailers and brands.
We are proud of our manufacturing heritage which is underpinned by a deeply engrained service ethos and the desire to always go the extra mile for our clients. These values are the foundation of our success.
Never frightened of change, our business has constantly evolved to offer sustainable end-to-end solutions in POS and Out-Of-Home environments. Our services and technical solutions ensure we can cost effectively deliver at every point from concept to installation.Working Hours :Monday to Friday, 8:30am to 4:30pm or 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
To assist the Services Team in ensuring the maintenance of all buildings and their surrounding grounds, together with all fittings and technical equipment, are kept in good working order in accordance with relevant statutory regulations and other good practice guidelines.
To assist the Services Team (in collaboration with the relevant site management) in ensuring that all services, equipment and buildings are properly and adequately maintained, and that they comply with all relevant statutory regulations.
To organise and undertake general maintenance in CHA buildings, which may include basic plumbing, maintaining equipment (including nursing beds, training provided as appropriate), painting and decorating, basic carpentry, ground work, replacing light bulbs, cleaning gutters, etc.
To carry out Portable Appliance Testing (PAT testing) of all electrical appliances in accordance with legislative guidelines (training provided if required).
To work with the Services Team to ensure that statutory and other regulated tests and checks are carried out and accurate records kept on a timely basis, including but not limited to:
Fire safety and prevention, including fire alarms and emergency lighting.
Nurse call systemsNursing beds
Water safety temperature monitoring
To assist the Services Manager in supporting Scheme Managers in developing and maintaining environments compliant with up‑to‑date H&S requirements.
To assist the Services Manager in monitoring budgeted expenditure, initiating invoiced payments on a timely basis following confirmation that goods and services have been provided as required.
Training:We provide on‑the‑job in‑house training but the apprentice is via LSEC and their course.Training Outcome:We hope the person fits well with our ethos and organisation and can commit long‑term.Employer Description:Cedarmore Housing Association assist local older people who were finding it difficult to cope in their living environment. We now have a residential care home, three sheltered housing schemes and employ over 100 staff. We are a small not‑for‑profit organisation governed by a Board of Volunteer Directors and led by our Chief Executive and Leadership Team.
The Association's first property wasCedarmore Court in Chislehurst opening in 1973Followed by Southmore Court in Petts Wood in 1979, both providing sheltered flats with Scheme Managers on duty from 9am to 5pm. The extensions to Southmore Court was opened in 1998.
Beechmore Court, a residential care home for older people opened in 1986. Subsequent sections to cater for those living with dementia in the Isabel and Florence House.
Elenmore Court was opened in 1996 providing flats for older people without a Scheme Manager, but with an emergency call system and visitors calling in.Working Hours :Monday to Friday 9am to 5pm.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Duty Manager – Cinema Venue - Up to £38,000We are currently recruiting for a Duty Manager/Assistant Manager to join a vibrant cinema venue in London. This is a fantastic opportunity for a customer-focused hospitality professional who enjoys being on the floor, leading a team, and delivering an exceptional guest experience.This is a hands-on operational role where you will oversee the daily running of the venue, managing both the food & beverage and retail offering while ensuring excellent service standards.The Role:
Leading and supporting a team of around 7 team membersReporting directly to the General ManagerManaging the day-to-day operations on the floorDriving sales and upselling opportunities across food, beverage and retailEnsuring a high standard of customer experience and service deliverySupporting the smooth running of both cinema screenings and guest services
The role will involve varied shifts including mornings and evenings, so flexibility is required.
About You:
Previous experience within cinemas, theatres, entertainment venues, or a strong hospitality backgroundA customer-first mindset with excellent people skillsConfident leading and motivating a teamCommercially aware with a natural ability for upselling and driving revenuePassionate about delivering memorable guest experiencesAn interest in cinema and entertainment would be highly desirable
If you are keen to discuss the details further, please apply today or send your CV to Kate B OR call 0207 790 2666....Read more...
You’ll be working with an established global machinery manufacturer supplying specialist equipment to manufacturers across the UK and internationally. As Technical Support Manager you'll oversee customer service operations, working alongside a skilled engineering team, solving issues and organising the team.Your Role as Technical Support Manager will include:
Main contact for customers regarding breakdowns, service and installations
Coordinate engineers, installations and service schedules
Provide technical support and manage service requests
Work with sales, spare parts and engineering teams to resolve issues
The successful Technical Support Manager will need:
Experience in service coordination or technical support within packaging machinery or similar engineering
Mechanical and electrical understanding
Strong communication and organisational skills
Confident handling customer issues and escalations
Please apply or call Ryan Powlett on 0203 813 7931
Key Words: Technical Support, Customer Support, Service Coordination, Industrial Machinery, Packaging Machinery, Installation Coordination, Technical Manager, Service Supervisor, Breakdown Support, FMCG, Food, Pharma, Automation, Engineering, Wiltshire, Swindon.This vacancy is being advertised by Future Engineering Recruitment. The services of Future Engineering Recruitment are that of an Employment Agency. Please visit our website at futureengineer.co.uk to view other positions we are currently handling.Future Engineering Recruitment can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.We will endeavor to respond to all applicants however due to the sheer volume of response, we can only guarantee that candidates who have been shortlisted will be contacted.....Read more...
Providing day-to-day administrative support to teams across the Customer directorate
Managing and maintaining records, trackers, and documentation accurately
Assisting with data collation and basic reporting to support decision-making
Communicating professionally with internal stakeholders and customers where required
Learning how administrative processes support compliance, performance, and customer experience
Training Outcome:Role within the customer directorate which could lead to other opportunities in the business.Employer Description:Our purpose at NWG is caring for the essential needs of our communities and environment, now and for generations to come. We do this by providing reliable and affordable water and wastewater services for our customers. Our vision is to be the national leader in the provision of sustainable water and wastewater services. To support us in achieving our vision, we have five core values which are the guiding principles, defining who we are, what we do and how we do it.Working Hours :Monday - Friday, as agreed with team manager.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
We are currently working with an ambitious and fast-growing organisation within the ecommerce services sector, based in Dorset who are seeking a commercially driven Senior Business Development Manager to head up new client acquisition and strategic growth.
This is a high-impact role focused on partnering with scaling brands, retailers, and online businesses to help them deliver exceptional customer experiences as they grow. You will act as a trusted advisor, guiding prospects from initial discovery through to onboarding and long-term partnership.
Success in this role comes from identifying the right opportunities and building meaningful relationships that drive sustainable revenue and mutual growth.
The role is paying £50-£65,000 DOE + Commission, working Monday to Friday and offer flexibility in being remote or office based.
The main purpose of your role will be to identify, engage, and secure high-value clients while expanding market presence and revenue, ensuring each partnership aligns with the organisations capabilities, values, and long-term strategy.
Key Responsibilities for the Successful Senior Business Development Manager:
- Develop and execute targeted strategies to acquire new clients and expand strategic accounts
- Identify high-value opportunities through market analysis, research, and networking
- Maintain a disciplined pipeline focused on quality over quantity
- Meet and exceed revenue targets through consultative sales
- Build strong relationships with founders, senior leaders, and decision-makers
- Lead discovery conversations to understand commercial goals, operational needs, and growth plans
- Guide prospects through a structured onboarding process
- Ensure a smooth transition from existing providers where applicable
- Co-create tailored solutions aligned to client objectives
- Recommend value-enhancing initiatives that improve customer experience and operational performance
- Provide creative, commercially viable approaches to complex challenges
- Manage complex, multi-stakeholder deals and long sales cycles
- Use CRM systems and analytics to qualify leads and track performance
- Produce accurate forecasting and pipeline reporting
Experience and competencies required to be considered for this Senior Business Development Manager role:
- Strong commercial acumen and strategic thinking,
- Exceptional relationship-building and influencing skills
- Resilience and persistence in long-cycle sales environments
- High level of professionalism and communication skills,
- Proven success in senior business development or sales roles
- Experience selling complex services or solutions to businesses with a proven track record of achieving or exceeding revenue targets
- Strong negotiation and stakeholder management skills
- Ability to translate market insight into actionable growth strategies
- Proficiency with CRM systems and pipeline management
Benefits for the successful Senior Business Development Manager:
- Lead growth for a respected and expanding organisation
- Work with ambitious, scaling businesses across the ecommerce landscape
- Opportunity to shape strategy and make a measurable commercial impact
- Remote working available with ad-hoc need to come to site.
- Free parking
- Competitive earnings & Comission/ Bonuses
If you are a strategic sales professional who thrives on building meaningful partnerships and driving sustainable growth, we would love to hear from you. Please apply today and Sophie will call you.
....Read more...
To maintain all customer records and documentation
To maintain online customer records accurately
To provide support and assist where possible in answering and resolving day to day customer queries, including answering the telephone and responding to emails
Throughout the apprenticeship, to acquire exceptional customer service skills, seeking advice from the wider team where in doubt and gain confidence in resolving queries to a satisfactory conclusion referring them up the line
To comply at all times with the letter and spirit of the Company’s Health, Safety & Environmental Policy, Equality & Diversity Policy and Code on Business Conduct and Behaviour
Carry out such other duties as are reasonably requested by the jobholder’s line manager from time to time
Training:
Working towards completing Level 3 Business Administration Apprenticeship Standard
Monthly attendance at Hertford Regional College for workshops with your Assessor
Training Outcome:There will be opportunities for progression and a permanent position subject to performance.Employer Description:Lux Property Services Limited are a company based in Hoddesdon, Hertfordshire that provide electrical maintenance and installation services and general building works to London, Home Counties and UK wide local councils either directly or on behalf of an established maintenance company. We also provide direct services to the private sector.We have an office unit with an integrated electrical parts store on an industrial centre that is situated close to a railway station and main road links. High street shops are a very short drive away.Working Hours :Monday - Friday, 8.00am - 5.00pm. Breaks to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative....Read more...
Business Support Apprentice supports corporate services by delivering efficient admin and coordination. Working within the admin team, reporting to a line manager (day-to-day contact), the role underpins smooth operations and communication across departments.
Duties:
Manage records & data
Support meetings/events
Assist reports & admin tasks
Coordinate resources
Communicate with teams
Training:
The learner will be studying the Customer Service Practitioner Level 2 Apprenticeship Standard qualification
Training Outcome:
Progression roles are available, depends on the applicants interests and qualities
This could be both office and direct care roles
Employer Description:Leading Lives provides high quality social care support for people with learning disabilities, autism and complex needs across Suffolk and beyond in the home and in the community.
We are an employee owned, not-for-profit social enterprise. Any surplus we make is re-invested back into services for our customers or in the local community through our Community Benefit Fund.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,Team working,Attention to detail,Organisation skills,Customer care skills,Initiative....Read more...
The role of the Apprentice Trainee Assistant Site Manager reports to the Site Manager and Construction Manager and assists with the responsibility for managing all aspects of a construction development site, ensuring the provision of safe, efficient and cost-effective works at all times, while maintaining the highest quality of work and customer service is delivered within the given timescales.
You’ll learn to:
Ensure all Health & Safety, Environmental and Waste Management Policies are adhered to
Deliver all aspects of production requirements in strict accordance with relevant technical and planning documentation provided and any subsequent instructions that may be necessary from time to time
To conform fully to building regulations and warranty providers’ requirements (NHBC, LABC Services)
Ensure that practical completions are formulated with sales requirements to ensure mutual compatibility
Maintain site security and good practice
Build in accordance with relevant standards, Codes of Practice, Building Regulations and warranty requirements in force at the time
Fully cooperate with the Company’s Customer Care Policy
Oversee all site administration, ensuring it is carried out in accordance with divisional Head Office requirements
Training:Level 4 Construction Site Supervisor Apprenticeship Standard:
Training:
The apprenticeship will be delivered virtually by NHBC one day per week, alongside hands-on training at your allocated division
Training Outcome:Upon completion of the programme, subject to business need and performance, you may have the opportunity to continue your future with Bellway, where Construction Management career paths may include:
Assistant Site Manager
Site Manager
Construction Manager
Construction Director
Employer Description:Bellway is a FTSE 250 house builder, headquartered in Newcastle upon Tyne, which operates 23 trading divisions across England, Scotland and Wales. The company has grown from a family firm, established more than 75 years ago, into a respected national brand.
Bellway began as a small family business in 1946 - with a passion for building exceptional quality homes in carefully selected locations, inspired by the needs of real families.
To this day, we maintain these same core values, combining our decades of expertise with the level of personalised care that Bellway is known for.Working Hours :Shifts to be confirmed.Skills: Attention to detail,Team working,Initiative,Non judgemental....Read more...
Your responsibilities may include:
Handling initial enquiries from potential clients and gathering key details about their cases
Converting enquiries into booked meetings or new client instructions where possible
Communicating with new clients regularly once trained on the company’s internal systems and processes
Managing enquiries independently and using your initiative to respond appropriately
Following up with prospective clients to encourage meeting bookings and client conversion
Building positive relationships with clients, third parties, and colleagues
Supporting clients in understanding the next steps and helping them access the services they need
Working effectively in a fast-paced environment and remaining professional under pressure
Developing confidence in exercising judgement when handling client enquiries
Participating in ongoing training and development
Training:During your apprenticeship, you will:
Receive regular training from Excellence Solutions Limited
Complete at least 20% off-the-job training
Study the Sales Executive Level 4 Apprenticeship Standard
Gain hands-on experience in a real working environment
Training Outcome:
Following successful completion of the apprenticeship, the apprentice may have the opportunity to progress into a permanent Client Services Executive or Sales Executive role within the organisation
With experience, they could develop into senior client services, sales, or business development positions, taking on greater responsibility for client relationships and new business generation
Over time, this may lead to roles such as Senior Sales Executive, Business Development Manager, or Office Manager, depending on performance and business needs
Employer Description:Our partner is a specialist family law solicitors firm based in North London. The firm works closely with individuals and families, providing professional legal services and support through sensitive and complex matters.
The apprentice will join a professional and fast-paced environment where client care, organisation, and attention to detail are highly valued. This is a great opportunity to gain hands-on experience in a legal office while developing valuable business and administrative skills.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Non judgemental,Patience....Read more...
We are looking for a motivated and enthusiastic Sales & Digital Marketing Apprentice to join our team. This role is ideal for someone who wants to develop a career in sales and digital marketing while gaining hands-on experience in a supportive training environment.
You will work closely with our Operations & Commercial Manager, learning how to generate leads, build client relationships, assist with marketing activity, and support business growth.
Key Results Areas:
Development of sales and marketing skills through training and mentoring.
Support in generating new business opportunities.
Customer enquiries handled professionally.
Marketing and sales administration tasks completed accurately and on time.
Contribution to achieving company growth targets.
Training:
On-the-job mentoring with our Operations & Commercial Manager.
Structured apprenticeship learning.
Possible additional training at ServiceMaster UK Head Office in Leicester.
Responsibilities: Sales Support & Lead Generation
Assist in building and maintaining a pipeline of potential customers.
Support client research and lead identification.
Learn to contact potential customers via phone, email, and in person visits.
Support preparation of quotations and follow-up communications.
Marketing & Business Development:
Assist with marketing activities such as email campaigns and local promotion.
Help maintain client databases and sales records.
Support initiatives to grow brand awareness across the region.
Customer Service:
Provide excellent customer support to prospective and existing clients.
Handle enquiries in a polite, professional, and helpful manner.
Learn to upsell additional services where appropriate.
Collaboration:
Assist with preparing documentation for new client onboarding.
Training:
The learner will be studying the Multi-Channel Marketer Level 3 Apprenticeship Standard qualification.
Training Outcome:This apprenticeship is designed as a development role, with strong potential for the successful candidate to move into a permanent Sales or Marketing position following completion of training.Employer Description:Businessclean Cambridge supplies commercial cleaning services to all industry types within the East Anglia region.Working Hours :Monday - Friday, 09:30 - 16:00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Creative....Read more...
Senior Service Advisor Team Leader Opportunity (Automotive)
We are looking for a motivated Service Reception Team Leader to support and develop a team within a high-performing automotive Aftersales department in Maidstone.
ð LOCATION Maidstone, Kent
ð¼ JOB TYPE Full-Time | Permanent
ð° SALARY & BENEFITS
- £35,000 basic + OTE £40,000£45,000
- Departmental bonus scheme
- Customer satisfaction (CSI) bonus
- Upsell / performance bonus
- Saturdays paid in addition to basic salary
- Clear progression to Service Manager
- Supportive and professional working environment
ð ABOUT THE ROLE
This is a fantastic opportunity to join a main dealership Aftersales department in Maidstone as a Senior Service Advisor / Team Leader.
You will support the daily running of the Service Reception, leading a small team of Service Advisors while ensuring exceptional customer service, efficient workshop loading, and strong commercial performance.
This role is ideal for someone looking to step into leadership and build a long-term career within automotive management.
ð§ KEY RESPONSIBILITIES
- Support and lead a team of Service Advisors
- Oversee day-to-day Service Reception operations
- Deliver outstanding customer service and maintain high CSI scores
- Manage bookings, job allocation, and workshop coordination
- Drive upselling of additional work and services
- Handle customer queries and escalations professionally
- Monitor performance and support team development
- Work closely with Aftersales and senior management
ð¤ ABOUT YOU
- Experience as a Service Advisor or Senior Service Advisor within a main dealership
- Previous team leadership, mentoring, or supervisory experience (preferred)
- Strong customer service and communication skills
- Commercial awareness with upselling experience
- Organised and able to work in a fast-paced environment
- Ambitious and motivated to progress into a Service Manager role
â° WORKING HOURS
- Monday to Friday: 08:00 18:00
- 1 in 2 Saturdays (1 in 3 negotiable): 08:00 13:00
If youre an experienced Senior Service Advisor looking to take the next step into a leadership role, apply today to be considered for this opportunity in Maidstone.....Read more...
The daily duties will include
Answering the telephone and emails professionally and promptly providing updates when needed
Assigning customer collections to our driver routes
Balancing the night trunks to the central and regional hubs, ensuring freight is not overloaded and that our vehicles are operating legally
Proactive, out-of-the-box thinking is encouraged
Training Outcome:
Continuous development with the desire to gain Road Haulage CPC qualification, Transport Manager progression, and further development
Employer Description:Palletline Whitehead offers a wide range of logistics services to their customers ranging from palletised freight distribution, general haulage, storage and international imports/exports. We understand our customer needs to be able to offer tailored and bespoke logistical solutions.Working Hours :Monday to Friday
9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative....Read more...
Provide shipment quotations to customers
Take customer bookings and processall relevant documentation
Finalising of all files and profits, passing invoices to accounts department to be processed
Managing incoming customer calls and emails
Solving customer queries, escalating to manager when neccessary
Any other additional duties to ensure smooth running of the office
Training:
On the job training delivered by the employer
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3
Allocation of an apprenticeship delivery coach who will carry out regular training
Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop
Identify, track and support 6 hours off the job training activities
Quarterly formal progress review meetings, identifying learning achievements and next steps
Training Outcome:
A permanent role is at the end of the apprenticeship with CMS
Employer Description:Cargo Marketing Services Ltd is an international freight and logistics provider that specialises in managing the global movement of goods. The company offers services including sea and air freight, import and export shipping, and supply chain solutions for businesses worldwide.Working Hours :Monday- Friday 9am to 5:15pm with 1 hour unpaid lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working....Read more...
Tudor Employment Agency are currently recruiting for Customer Service Advisor for our client based in Stafford, ST16, on a Permanent basis.This is an excellent opportunity for an aspiring or existing customer service advisor to broaden their skillset. The client offers luxury motorhomes and allied services including maintenance, repair and bespoke installation.Our client offers a robust personal development programme including both internal and external training: You will be funded on a NVQ in Customer Service and NVQ in Business Administration, as well as role-specific training to increase your brand and product knowledge.Experience within a car sales environment or similar would be highly advantageous.Benefits for a Customer Service Advisor:
Exceptional facilitiesExtensive personal development programme including NVQ in Customer Service and Business AdministrationJob progression availableChristmas bonus and company paid Christmas partyFriendly and nurturing teamNiche industry sectorStaff use of company motorhome for leisureCompany provided Jacket Potato lunches each FridayHealthcare including optical and dentalLife insuranceCompetitive pension
Salary for the Customer Service Advisor:£27,000 Dependant on experience and to be reviewed after 3 month probation periodAdditional bonus structure dependant on department performanceThe Customer Service Advisor must:
Have previous Customer Service experience Be professional in appearance and natureAn interest in cars, motorhomes or travel would be advantageousExperience / Knowledge of Keyloop or Kerridge would be advantageous
Duties of the Customer Service Advisor:
Take ownership of the customer and their vehicle from point of sale throughout the product lifeWork under the instruction of the Service Centre Manager and Operations ManagerMeet and greet all customers upon arrivalQualify the customer to achieve accurate diagnostic informationCommunicate with allied departments including the workshopCommunicate and approve any additional work needed on vehiclesManage the logistics and parking of all vehicles on siteUpsell allied products and servicesContinually update the CRM with accurate client details and vehicle historyRespond to any customer enquiries within two hours of receiptProvide reception cover as needed
Hours of work for a Customer Service Advisor:Monday-Friday, 8am-5pmMust work one out of three Saturdays, 9AM-1PMIn order to be considered for this position or for further information please contact our Commercial team on 01922 725445 extension 1003 or 1004 or submit your CV to commercial@tudoremployment.co.uk.Applicants can also register online by clicking the link - http://tinyurl.com/PERMF0RMFor information on all of our roles, please refer to www.tudoremployment.co.uk.#TeamTudor await your call!....Read more...
Head Of ServiceEast England
£70,000 - £80,000 Basic + Bonus + Progression + Company Vehicle + Increasing Holiday + Generous Pension + Growing Company + Job Satisfaction + Stability + Market Leader
Elevate your career now by stepping into a Head of Service role with a global company where you’ll lead a team of engineers, drive operational performance, and play a key part in the continued growth of a thriving engineering business. With clear technical progression opportunities, youȁ9;ll have the chance to shape the service department, implement improvements, and further develop your leadership career.
This company manufactures vehicle wash systems for commercial and industrial settings. Due to continued expansion and increasing demand, they are looking for a highly motivated and confident Head of Service Manager to oversee operations across theEast of England region and help drive their ongoing success. Join now and take the opportunity to thrive in a dynamic, forward-thinking environment where you’ll make a real impact.
The Head Of Service Role Will Include: * Managing Field Service Engineers * Attending Customer Sites / Oversee Service & Repairs Of Vehicle Wash Systems * Drive Efficiency and SLA Performance * Happy To Commute to the office in the East of England area The Successful Head Of Service Manager Will Have: * Previous Experience In A Head Of Service / Service Manager (or similar) role * Strong Leadership And Organisational Skills* Experienced with Budgets / P & L / Strategic Planning & Decision Making* Confident In the Approach Of Liasing with Clients* Ability To Commute To The Office In Essex, East of England
Please Apply Or Call Rebecka On 07458163046 For Immediate Consideration.
Keywords: Service Manager, Head of service, operations manager,operations director,Engineering Manager, Field Service Manager, Regional Service Manager, Maintenance Manager, Operations Manager, Service Supervisor, Engineering Supervisor, Mechanical Manager, Electrical Manager, Electro-Mechanical Manager, Field Operations Manager, Aftermarket Manager, Essex, Chelmsford, Basildon, Colchester, Harlow, Brentwood, Southend-on-Sea, Braintree, Witham, Rayleigh, London, M25 , Illford,Romford,East England,North London
This vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are that of an Employment Agency.
Please visit our website at Future Engineering Recruitment to view other positions we are currently handling. Future Engineering Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.
We will endeavour to respond to all applicants; however due to the sheer volume of response, we can only guarantee that candidates who have been shortlisted will be contacted....Read more...
Job Title: General Manager – Iconic Heritage Venue Salary: Up to £50,000 Location: LondonWe are working with a leading hospitality operator seeking a General Manager to lead operations at a prestigious heritage venue in London. This is a fantastic opportunity for a commercially driven leader to oversee day-to-day operations, manage a large team, and deliver exceptional guest experiences in a unique historic setting.Key Responsibilities:
Lead and develop a high-performing hospitality teamManage venue operations, budgets, and commercial performanceDeliver outstanding customer service across all events and servicesEnsure health & safety and operational standards are maintainedWork closely with senior leadership on strategy and performance
Skills & Experience:
Proven experience as a General Manager within hospitality or venuesStrong leadership and people management skillsCommercially aware with experience managing budgetsPassion for delivering exceptional guest experiencesHighly organised and able to lead in a fast-paced environment
If you are keen to discuss the details further, please apply today or send your CV to ed@corecruitment.comGet social…… http://www.corecruitment.com/ https://www.facebook.com/COREcruitmentDOTcom/ Tweet us @COREcruitment....Read more...
BUSINESS DEVELOPMENT MANAGER
STOCKPORT – FIELD & OFFICE BASED
UP TO £40,000 + UNCAPPED COMMISSION
THE OPPORTUNITY:
Get Recruited are working exclusively with a B2B Business Communications company who are looking for a driven Business Development Manager to join a growing sales team. This is a field-based role with a 50/50 split between winning new business and developing existing customer relationships.
You’ll be responsible for identifying and securing new clients, while also re-engaging with previous customers to drive repeat business and maximise account value. Alongside core product sales, you’ll have the opportunity to introduce wider solutions across the business.
This role suits a proactive, relationship-led salesperson who enjoys being out in the field, building rapport face-to-face and closing deals.
THE ROLE:
Generate new business through proactive prospecting, networking, and client visits
Manage and grow a portfolio of existing and lapsed customers to drive repeat revenue
Conduct regular face-to-face meetings with decision-makers across a variety of industries
Spot and develop opportunities across additional service lines
Build long-term relationships to increase customer retention and lifetime value
Maintain an accurate and active pipeline through CRM systems
Achieve and exceed new business and revenue targets
THE PERSON:
Must have experience in B2B sales
Track record of winning new business and managing the full sales cycle
Experience in a consultative sales environment (products, services, or solutions)
Full UK driving licence
Strong hunter mentality with the ability to win new business
Highly organised with strong pipeline and territory management
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
BUSINESS DEVELOPMENT MANAGER
STOCKPORT – FIELD & OFFICE BASED
UP TO £40,000 + UNCAPPED COMMISSION
THE OPPORTUNITY:
Get Recruited are working exclusively with a B2B Business Communications company who are looking for a driven Business Development Manager to join a growing sales team. This is a field-based role with a 50/50 split between winning new business and developing existing customer relationships.
You’ll be responsible for identifying and securing new clients, while also re-engaging with previous customers to drive repeat business and maximise account value. Alongside core product sales, you’ll have the opportunity to introduce wider solutions across the business.
This role suits a proactive, relationship-led salesperson who enjoys being out in the field, building rapport face-to-face and closing deals.
THE ROLE:
Generate new business through proactive prospecting, networking, and client visits
Manage and grow a portfolio of existing and lapsed customers to drive repeat revenue
Conduct regular face-to-face meetings with decision-makers across a variety of industries
Spot and develop opportunities across additional service lines
Build long-term relationships to increase customer retention and lifetime value
Maintain an accurate and active pipeline through CRM systems
Achieve and exceed new business and revenue targets
THE PERSON:
Must have experience in B2B sales
Track record of winning new business and managing the full sales cycle
Experience in a consultative sales environment (products, services, or solutions)
Full UK driving licence
Strong hunter mentality with the ability to win new business
Highly organised with strong pipeline and territory management
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
