Resident Communication: Establish and maintain open channels of communication with residents, informing them about project timelines, potential disruptions, and progress updates.
Information Distribution: Prepare and distribute newsletters, notices, and other informative materials to keep residents informed.
Issue Resolution: Act as the first point of contact for resident concerns, resolving issues promptly or escalating them when necessary.
Progress Monitoring: Assist in tracking on-site progress and relay necessary information to residents.
Event Coordination: Organise and participate in resident meetings, open days, and consultation events to foster community engagement.
Impact Assessment: Monitor the effects of construction activities on the community, ensuring residents are aware of factors such as noise, dust, or road closures.
Collaborative Efforts: Work closely with construction teams, site managers, and health & safety officers to prioritise and address resident needs.
Record Maintenance: Keep accurate records of all resident communications, including emails, letters, and meeting minutes.
Administrative Support: Perform administrative tasks such as report writing and document management.
Any other reasonable management request as agreed with Senior RLO / RLO Manager.
Training:
Your training will include in-depth knowledge, skills and behaviours and will involve developing, implementing, maintaining and improving administrative services.
All training takes place at work during your working hours, not at home.
Qualification: Level 3 Business Administrator .
Training Outcome:Completion of this programme may lead to further development and employment opportunities.Employer Description:In the UK & Ireland, Equans is a provider of sustainable facilities management and regeneration, and cutting-edge energy and digital services. Our 15,000 employees combine these activities to deliver decarbonisation across the built environment and help businesses, communities, public sector organisations and government to accelerate the transition to a low carbon, resilient world.
Globally, Equans is a world leader in the energy and services sector with operations in 20 countries, 90,000 employees working on 5 continents and a turnover of 19.2 billion euros in 2024. Equans is a subsidiary of the Bouygues group.Working Hours :Working Days: Monday to Friday.
Times to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Multi-tasking Ability,Report Writing,Full UK Driving Licence....Read more...
Assist with daily vehicle checks – to ensure cleanliness and tidiness of vehicle and the safety of the driver and passenger
Be happy to assist the public, directing them through safe site lines when required.
Ensure that all activities associated with the job are carried out according to laid down procedures where possible. Identify areas that can be improved and report to your line manager
Gain experience in all methods of traffic management; Give and take, Priority, Stop/Go boards, Portable traffic signals, Convoy working, Road closures, Lane closures and diversions
Learn how to carry out risk assessments and method statements on works involving traffic management.
Promote a positive company image whilst at work (via wearing of company clothing, attitude, and site cleanliness)
Understand safe systems of work methods and best practice procedures.
Training:As part of your Apprenticeship, you will be enroled onto a Lead Traffic Management operative course, level 2 apprenticeship, which will take approximately 21 months to complete. You will be fully supported by our partnered college to achieve this qualification, having 1-2-1 advice and support, e-learning materials, and a whole team of experts on hand for advice and technical knowledge at your office.Training Outcome:Successful candidate will move into a permanent position after completion of the apprenticeship.Employer Description:Amey is a leading infrastructure services and engineering company.
Our 11,000 people are behind the critical services the country relies on every day and we each take personal pride in our public service.
Our unique engineering and operations experience, together with data driven insight from our consulting business, delivers better results for our clients. We are trusted partners of Government – both national and local – managing assets and complex projects that are vital to the country.Working Hours :Monday - Friday between 07:30 – 16:30.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Assist with daily vehicle checks – to ensure cleanliness and tidiness of vehicle and the safety of the driver and passenger
Be happy to assist the public, directing them through safe site lines when required
Ensure that all activities associated with the job are carried out according to laid down procedures where possible. Identify areas that can be improved and report to your line manager
Gain experience in all methods of traffic management; Give and take, Priority, Stop/Go boards, Portable traffic signals, Convoy working, Road closures, Lane closures and diversions
Learn how to carry out risk assessments and method statements on works involving traffic management
Promote a positive company image whilst at work (via wearing of company clothing, attitude, and site cleanliness)
Understand safe Systems of work methods and best practice procedures
Training:
As part of your Apprenticeship, you will be enrolled onto a Lead Traffic Management Operative level 2 apprenticeship which will take approximately 21 months to complete
You will be fully supported by our partnered college to achieve this qualification, having 1-2-1 advice and support, e-learning materials, and a whole team of experts on hand for advice and technical knowledge at your office
Training Outcome:
Permanent employment for the successful candidate after completion onf the apprenticeship
Employer Description:Amey is a leading infrastructure services and engineering company.
Our 11,000 people are behind the critical services the country relies on every day and we each take personal pride in our public service.
Our unique engineering and operations experience, together with data driven insight from our consulting business, delivers better results for our clients. We are trusted partners of Government – both national and local – managing assets and complex projects that are vital to the country.Working Hours :Monday - Friday, 07:30 - 16:30Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Non judgemental,Patience,Physical fitness....Read more...
Recruitment and onboarding:
Upload job descriptions and specifications to the company website
Liaise with the graphic designer to create vacancy graphics
Assist in arranging interviews and send out candidate communications (invitations, rejections)
Obtain relevant pre-employment checks for staff, contractors, and volunteers (e.g. references, right to work)
Assist in the processing and monitoring of DBS applications
Book HR inductions and people manager inductions
Track new starter probation periods and reviews
Payroll and HR administration:
Assist the preparation of the monthly payroll schedule
Support with maintaining key payroll documentation including MATB1 forms, sick notes, starter forms, contracts, and leaver forms
Assist with responses to basic HR queries and signpost appropriately
Assist with issuing of standard HR letters and correspondence
Employee records and compliance:
Assist with maintaining staff and volunteer files in line with data protection requirements
Assist with updating the volunteer database, ensuring accurate records of onboarding
Upload HR documents (policies, flowcharts, and internal guidance) to the intranet
Learning and development:
Assist in the co-ordination and allocation of appropriate training to staff and volunteers as required
Support the coordination of internal training and development sessions
General HR support:
Manage the HR inbox, responding to or escalating queries to HR Manager as needed
Provide ad hoc administrative support to HR team members on various projects and priorities
Training:HR Support Level 3.
Lessons and coursework are done online and at the workplace
No lessons or coursework on weekends or after work
Lessons are conducted on Microsoft Teams
Training Outcome:Completing the HR Support Level 3 apprenticeship has the potential to elevate the trajectory of your long-term career. You’ll have a range of opportunities available after completion of your course, such as:
A promotion - Below are examples of some roles you could progress into as you develop in your career:
HR executive
HR manager
HR business partner
Head of HR
Further education - You could study a specialist qualification or study towards a higher-level HR qualification to refine your skillset
Employer Description:BACKGROUND TO GLMCC: We are a leading UK mosque situated in the heart of Birmingham serving the community since 1979. Operating from its award-winning grade II listed Victorian building, GLMCC fulfils its mission of inspiring, educating and serving through its educational college, outreach work, welfare services, youth work, international humanitarian wing, as well as its fully functional mosque which is attended by thousands every week.Working Hours :WORKING HOURS: Full-time, 37.5 hours per week, exact working days and hours TBC
REPORTS TO: HR Manager
SALARY: £15,704
LOCATION: Birmingham B9Skills: IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working....Read more...
Provide efficient and reliable chair-side support to Practice Clinicians.
The day-to-day duties of a dental nurse can span across all areas of the practice and can include:
Reception including answering the phone and greeting patients
Dealing with patient queries
Taking payments
Booking appointments and follow ups
Sterilising and preparing equipment for Dentists
Recording and dealing with patient records
Supporting patients' wellbeing and dental experience
Cleaning dental areas including chairs
Managing stock of equipment and supplies
Any other duties to support the Dentists and senior team to provide effective patient care
Training:This qualification is a level 3 advanced apprenticeship accredited by City & Guilds and is delivered nationwide through blended interactive E-Learning, enabling learners to access the course from anywhere in the UK. Upon achievement the apprentice will be awarded a Diploma in Dental Nursing Level 3. Functional Skills English & Maths level 2 qualifications unless already exempt.Training Outcome:With experience you may be able to move into jobs like team manager, team leader or dental practice manager.
With further training you could become a dental therapist, helping a dentist carry out the more routine dentistry work. You could also become a dental hygienist, helping people to look after their teeth and gums.
You might decide to train as an orthodontic therapist helping dentists to improve the look and position of a patient's teeth.
For more information on Dental Careers : Please visit :https://www.healthcareers.nhs.uk/Employer Description:At Montgomery Dental Care, we are proud to offer both NHS and private dental services to meet the needs of all of our patients. Whether you’re looking for affordable care through the NHS or seeking enhanced treatments options and flexibility with private dentistry, our experienced team is here to provide the highest standard of care tailored to you.Working Hours :Monday - Friday 8.30am -5.30 pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
Provide efficient and reliable chair-side support to Practice Clinicians.
The day-to-day duties of a dental nurse can span across all areas of the practice and can include:
Reception, including answering the phone and greeting patients
Dealing with patient queries
Taking payments
Booking appointments and follow-ups
Sterilising and preparing equipment for dentists
Recording and dealing with patient records
Supporting patients' wellbeing and dental experience
Cleaning dental areas, including chairs
Managing stock of equipment and supplies
Any other duties to support the dentists and senior team to provide effective patient care
Training:
This qualification is a Level 3 Apprenticeship accredited by City & Guilds and is delivered nationwide through blended interactive E-Learning, enabling learners to access the course from anywhere in the UK
Upon achievement, the apprentice will be awarded a Diploma in Dental Nursing Level 3
Training Outcome:
With experience you may be able to move into jobs like team manager, team leader or dental practice manager
With further training you could become a dental therapist, helping a dentist carry out the more routine dentistry work
You could also become a dental hygienist, helping people to look after their teeth and gums
You might decide to train as an orthodontic therapist, helping dentists to improve the look and position of a patient's teeth
Health careers:
https://www.healthcareers.nhs.uk/Employer Description:Blackbrook Dental Practice has been serving the local community for many years from our convenient location in Taunton. We offer high-quality dentistry for the whole family and our services cover the spectrum of dentistry, from comprehensive hygiene and check-ups to restorative and cosmetic treatments.Working Hours :Monday 08:30- 17:00
Tuesday 08:30- 17:00
Wednesday 08:30- 17:00
Thursday 08:30- 17:00
Friday 08:30- 16:00Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Non judgemental,Patience....Read more...
Provide efficient and reliable chair-side support to Practice Clinicians.The day to day duties of a dental nurse can span across all areas of the practise and can include:
Reception including answering the phone and greeting patients
Dealing with patient queries
Taking payments
Booking appointments and follow ups
Sterilising and preparing equipment for dentists
Recording and dealing with patient records
Supporting patients' well-being and dental experience
Cleaning dental areas including chairs
Managing stock of equipment and supplies
Any other duties to support the dentists and senior team to provide effective patient care
Training:This qualification is a Level 3 advanced apprenticeship accredited by City & Guilds and is delivered nationwide through blended interactive E-Learning, enabling learners to access the course from anywhere in the UK. Upon achievement the apprentice will be awarded a Diploma in Dental Nursing Level 3. Functional Skills English & maths level 2 qualifications unless already exempt.Training Outcome:
With experience you may be able to move into jobs like team manager, team leader or dental practice manager
With further training you could become a dental therapist, helping a dentist carry out the more routine dentistry work
You could also become a dental hygienist, helping people to look after their teeth and gums
You might decide to train as an orthodontic therapist helping dentists to improve the look and position of a patient's teeth
Health careers:
https://www.healthcareers.nhs.uk/Employer Description:We are very proud to offer comprehensive NHS treatments in every one of our practices across the UK. In addition we provide private dental services, so whichever Rodericks practice you attend, you have the option to receive treatments on an NHS (within NHS regulations) or private basis.
We are committed to providing the best possible dentistry. Each member of our team is carefully selected, mentored and supervised to ensure we deliver the service you expect and deserve.Working Hours :Monday to Friday, 8.30am- 5.30pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Non judgemental,Patience....Read more...
The pupose of the role is to work closely with the Senior Service Manager and Team Managers to implement and maintain administrative and financial systems, in accordance with the policies of Waythrough.
Revise, update and maintain filing systems
Answer and respond to all initial enquiries from outside agencies or prospective residents.
Maintain holiday records and all other internal admin systems.
Maintain efficient and up to date records of financial transactions which may include petty cash systems.
Attend and contribute to staff meetings, staff support groups and service meetings.
Training:
Our approach to learning is blended inlcuding both face-face and virtual delivery. Apprentices will meet with a skills coach once a month.
Training Outcome:
After completeing this apprenitceship, the opportunity for a full time administrator role and other possible progression opportunities
Employer Description:Waythrough provide a specialist service helping with mental health difficulties related to drugs and alcohol including clinical, housing, & employment support. 'We’re aiming to break down the barriers that stop people getting the support they need to live a life they value. Over the years we’ve developed an array of support services to do that'Working Hours :Monday - Friday, 9.00am to 4.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills....Read more...
To assist the Branch Manager and Engineer Supervisor with leading and maintaining a productive and engaged working environment in a small growing yet vibrant office
You will have client communication responsibilities designed to maintain long-term relationships and keep clients appraised of the progress of their installations and maintenance
Booking all maintenance and routine inspections with client and booking installations
Coordinating Engineers diaries, ensuring optimal productivity
Management of Fieldmotion, EMCS and updating and maintaining all client records
Ordering equipment and replacement stock required by engineers to complete work
Ordering equipment and replacement stock required by engineers to complete work
Liaising with engineers to support with smooth running of works carried out
Training:You will receive specific on-the-job training from the employer in your workplace at Universal Fire & Security.
Off-the-job training will be delivered using weekly classroom sessions delivered at Achievement Training city centres location, or you will be work-based and will be given time in the working week to study towards the theory element of the programme.
You will be working towards:
Level 3 Business Administration Apprenticeship Standard
Apprentices without Level 2 English and maths (A*- C or 9 - 4 GSCE) will need to achieve this level before the end of their apprenticeship
Training Outcome:
Business administration offers a broad range of skills that can be applied to many different sectors and so you would be able to transfer into a wide variety of roles such as accounting, payroll and HR
With further training you could also specialise in an area like legal, financial or medical administration, or progress with training to become a supervisor or office manager
Alternatively, you could train to become a personal assistant, working directly under an individual or manager and earning up to £50,000 a year
Employer Description:Universal Fire and Security are a Plymouth based company that install and maintain all forms of Fire Alarm, Intruder Alarm, Closed Circuit Television, Access Control, Fire Extinguishers, Disabled Refuge, Automatic Opening Vents, Automatic Gates and Barriers throughout Devon and Cornwall. They hold third party accreditation and work to the highest possible standards to ensure the delivery of their services leave their clients satisfied. Having been established in June 2001 with Directors with many more years of experience they are confident that whatever security problem there is, they have probably solved it already.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Team working,Initiative....Read more...
The Job
The Company:
A national leader in the design and provision of temporary works solutions for the construction and civil engineering sectors.
All Design and Manufacturing for the provision of modular and bespoke excavation support systems is done in house
Well regarded for their personal and high level of customer service.
Professional and forward thinking company that invests in their employees’ personal development – a great place to develop a career
The company operates a strong regional presence, with design engineers working closely with depots, sales teams, and customers to deliver timely, tailored solutions.
Benefits of the Design Engineer
£27,500 Basic Salary
Quarterly Bonus
25 Days + Bank Holidays
Training and progression opportunities
Support & encourage chartership.
The Role of the Design Engineer
As the Design Engineer you will be producing Temporary Works designs and drawings on a day-to-day basis
Produce one-off project work as directed by the Engineering Manager, Chief Engineer or Senior Engineers
Provide technical support to the sales team / customer (project related / non-project related)
Self-management of allocated workload to meet customer / business demand
Based in the company’s North West Office
The Ideal Person for the Design Engineer
Minimum 2:1 in Civil Engineering (BEng, BSc)
Ideally a graduate member of ICE or IStructE, but this is not essential.
Understanding/interest of temporary works, structural or geotechnical design
Technically competent and confident communicator
Organised, self-motivated, and a keen learner
Will be confident using AutoCAD.
Experience with Revit would be beneficial. Training will be provided.
Strong problem-solving skills and ability to work in a fast-paced design environment
If you think the role of Design Engineer is for you, apply now!
Consultant: Sarah Dimmock
Email: sarahd@otrsales.co.uk
Tel no.: 0208 397 4114
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.....Read more...
Forfront is an innovative software company based in Epsom, Surrey. Since 1998, we've been delivering sophisticated digital solutions to both public and private sector organisations.
Our flagship product, e-shot™, is a trusted communications and engagement platform used by local councils, NHS trusts and central government departments. It helps teams inform and engage citizens, promote initiatives, share policy updates and more — all in a secure, accessible and impactful way.
We proactively help customers to improve their digital communications whilst making sure we are always available to help when needed.
Acts as a routine contact point for customers, receiving and handling requests for support
Responds to a broad range of service requests for support by providing information to fulfil requests or enable resolution
Provides first line investigation and diagnosis and promptly allocates unresolved issues as appropriate
Maintains records, informs users about processes and advises relevant persons of actions taken
Identifies opportunities to promote features and functions to customers
Uses application management software and tools to collect agreed performance statistics
Assists in devising permanent or temporary corrections and workarounds for issues
Assists with account administration and back office tasks
Collaborates with development and other resources to resolve issues
Many members of our team are ex-apprentices and this role has the potential to develop into a number of other technical or customer-facing roles and will include on the job training to support your apprenticeship and development of new skills.Training Outcome:
Customer Services Manager
Employer Description:Forfront is an innovative software company based in Epsom, Surrey. Since 1998, we've been delivering sophisticated digital solutions to both public and private sector organisations.Working Hours :Monday to Friday
9am- 6pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
The Company:
Substantial growth, a testament to the hard work of employees across the business.
Established for over 30 years, retaining independent roots.
Pride in providing the highest level of service and support.
Specialists dedicated to key market sectors.
Benefits of the Internal Sales Executive Role:
Basic Salary up to £35,960
Branch bonus scheme
pension scheme and 23 days of annual leave.
Working Monday-Friday (7 AM–4 PM or 7:30AM-4:30PM or 8 AM–5 PM).
Opportunities for career development
The Role of the Internal Sales Executive:
Selling insulation to contractors and merchants of various sizes, including large residential projects.
Quoting, pricing, and processing orders while supporting the external sales team.
You’ll be given a ledger to nurture and grow, making it your own.
Working closely with a collaborative team in the sales office, reporting to the Business Unit Manager.
Managing customer relationships, addressing inquiries, and ensuring excellent service.
Utilising a simple and effective CRM system to manage data and streamline operations.
Working Monday to Friday (7 AM–4 PM or 7:30AM-4:30PM or 8 AM–5 PM) based in the sales office by Heathrow.
The Ideal Person for the Internal Sales Executive Role:
Will be knowledgeable in insulation.
Experienced in internal sales, particularly within merchant or distributor environments.
Customer-focused with excellent communication and negotiation skills.
You’ll be proactive and keen to get your ledger growing.
Familiar with the use of MS Office and comfortable with CRM systems.
If you think the role of Internal Sales Executive is for you, apply now!
Consultant: Sarah Dimmock
Email: Sarahd@otrsales.co.uk
Tel: 0208 397 4114
Candidates must be eligible to work and live in the UK.
About Us:
We specialize in sales, technical, and commercial jobs in Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their markets. We place all levels of personnel, up to Director level, across the UK and internationally.....Read more...
Product Manager - ScreeningLocation: Hybrid – 3 days in Wilmslow, with monthly travel to Exeter Salary: Competitive We’re Citation Group. A group of businesses on a mission to make life easier for small and medium-sized companies. We get that running a business is tough.
Citation Screening covers two of the UK's leading screening businesses, uCheck and TrustiD. Between them, we work one of the UK’s leading employment screening services, working with tens of thousands of businesses and delivering millions of checks to help them make better recruitment decisions.
With our clients in the forefront of our mind whilst developing our growth strategy, we knew it was important to gain some extra firepower. So, in 2022, we teamed up with The Citation Group to allow us to offer a broader set of high-quality products and services, whilst also getting investment in our own technology. In fact, we’ve been able to invest close to £1m to improve our technology since working with them!
The role: We are going through an exciting time of growth via consolidation and internationalisation, and want to take our employee screening portfolio to another level. To achieve this, we are looking for a Product Manager who has a genuine passion for product ownership, has an integral role in influencing the product roadmap and will develop our screening products, market offering and platform(s) to differentiate, grow market share and deliver client value.
We are looking for an individual who is passionate about demystifying complexity and helping businesses to find solutions to complex challenges. You’ll possess a blend of business and commercial savvy and a desire to deliver, to make the product vision a reality. You must enjoy spending time in the market to understand client and stakeholder problems and find innovative solutions for the broader market.
As product manager, you will work in a strategic role, driving tasks through other parts of the business as well as having your own tactical tasks, such as creating communications and other product documentation. You’ll work with the business to define new products, packages, features and content, so you will be able to confidently communicate at all levels. You’ll work with Marketing to define the go-to-market strategy, helping them understand the product positioning, key benefits, and target customer and generally serve as the internal and external evangelist for our screening product.
• Understand the local and international screening markets, ever-changing client expectations, legislative needs and screening product/content trends.• Gather market insight from customers, prospects and partners that will shape and define the screening product.• Develop the screening product strategy and roadmap, including new products, packages, content and platform to ensure it meets market needs and remains competitive.• Management of the product life cycle from initial idea, planning, project management, through to delivery. Driving a solution across a development team, a set of business stakeholders and/or external partners• Acting as a product champion, liaising with both internal and external clients to build product propositions and devising go-to-market plans• Provide monthly reports on current progress against strategy/roadmap and contribute to monthly trading meetings.• Be accountable for reporting on Screening content KPIs and Screening platform usage KPIs, such as client logins, number of checks, dormant clients, etc• Liaise closely with the local platform Product Owner and Client Services Teams to help capture future product development requirements based on competitor analysis and client feedback.• Be a key stakeholder in working party and content review sessions.• Manage 3 Product Owners to deliver the agreed roadmap.• Be part of the Leadership team for the screening business.• Work with the Screening MD and group M&A team to establish where M&A can help us deliver our long-term strategy.
About you: We are seeking a dynamic and strategic Product Manager with a deep passion for product ownership and a proven ability to drive the development and execution of innovative product strategies. You should be excited by the challenge of transforming complex problems into simple, market-ready solutions that resonate with both internal teams and external clients. You should be data-driven and curious about understanding how customers interact with our business & platform.
The ideal candidate will have a strong blend of business and commercial acumen, with a track record of translating product visions into actionable roadmaps that deliver measurable results. You will thrive in a collaborative environment, adept at gathering insights from customers, partners, and competitors to shape product offerings that meet market demands and exceed client expectations.
Knowledge of the HR ecosystem or employee background screening would be a significant plus, but is not a requirement for the role.
Here’s a taste of the perks we roll out for our extraordinary team members:
• 25 Days of Holiday + Bank holidays: • Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! • Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.• Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.
Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements!....Read more...
Product Manager - ScreeningLocation: Hybrid – 3 days in Wilmslow, with monthly travel to Exeter Salary: Competitive We’re Citation Group. A group of businesses on a mission to make life easier for small and medium-sized companies. We get that running a business is tough.
Citation Screening covers two of the UK's leading screening businesses, uCheck and TrustiD. Between them, we work one of the UK’s leading employment screening services, working with tens of thousands of businesses and delivering millions of checks to help them make better recruitment decisions.
With our clients in the forefront of our mind whilst developing our growth strategy, we knew it was important to gain some extra firepower. So, in 2022, we teamed up with The Citation Group to allow us to offer a broader set of high-quality products and services, whilst also getting investment in our own technology. In fact, we’ve been able to invest close to £1m to improve our technology since working with them!
The role: We are going through an exciting time of growth via consolidation and internationalisation, and want to take our employee screening portfolio to another level. To achieve this, we are looking for a Product Manager who has a genuine passion for product ownership, has an integral role in influencing the product roadmap and will develop our screening products, market offering and platform(s) to differentiate, grow market share and deliver client value.
We are looking for an individual who is passionate about demystifying complexity and helping businesses to find solutions to complex challenges. You’ll possess a blend of business and commercial savvy and a desire to deliver, to make the product vision a reality. You must enjoy spending time in the market to understand client and stakeholder problems and find innovative solutions for the broader market.
As product manager, you will work in a strategic role, driving tasks through other parts of the business as well as having your own tactical tasks, such as creating communications and other product documentation. You’ll work with the business to define new products, packages, features and content, so you will be able to confidently communicate at all levels. You’ll work with Marketing to define the go-to-market strategy, helping them understand the product positioning, key benefits, and target customer and generally serve as the internal and external evangelist for our screening product.
• Understand the local and international screening markets, ever-changing client expectations, legislative needs and screening product/content trends.• Gather market insight from customers, prospects and partners that will shape and define the screening product.• Develop the screening product strategy and roadmap, including new products, packages, content and platform to ensure it meets market needs and remains competitive.• Management of the product life cycle from initial idea, planning, project management, through to delivery. Driving a solution across a development team, a set of business stakeholders and/or external partners• Acting as a product champion, liaising with both internal and external clients to build product propositions and devising go-to-market plans• Provide monthly reports on current progress against strategy/roadmap and contribute to monthly trading meetings.• Be accountable for reporting on Screening content KPIs and Screening platform usage KPIs, such as client logins, number of checks, dormant clients, etc• Liaise closely with the local platform Product Owner and Client Services Teams to help capture future product development requirements based on competitor analysis and client feedback.• Be a key stakeholder in working party and content review sessions.• Manage 3 Product Owners to deliver the agreed roadmap.• Be part of the Leadership team for the screening business.• Work with the Screening MD and group M&A team to establish where M&A can help us deliver our long-term strategy.
About you: We are seeking a dynamic and strategic Product Manager with a deep passion for product ownership and a proven ability to drive the development and execution of innovative product strategies. You should be excited by the challenge of transforming complex problems into simple, market-ready solutions that resonate with both internal teams and external clients. You should be data-driven and curious about understanding how customers interact with our business & platform.
The ideal candidate will have a strong blend of business and commercial acumen, with a track record of translating product visions into actionable roadmaps that deliver measurable results. You will thrive in a collaborative environment, adept at gathering insights from customers, partners, and competitors to shape product offerings that meet market demands and exceed client expectations.
Knowledge of the HR ecosystem or employee background screening would be a significant plus, but is not a requirement for the role.
Here’s a taste of the perks we roll out for our extraordinary team members:
• 25 Days of Holiday + Bank holidays: • Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! • Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.• Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.
Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements!....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Construction Manager is responsible for managing all projects (including GC and larger-scale P&R, TremCares, etc.). This will involve working with the superintendent or technicians assigned to the project to ensure delivery is on time and within budget, as well as selecting and managing all subcontractors. Additional duties will include participating in all proposals, specifications, price estimates, schedules, and sales efforts as they affect the aforementioned projects. The Construction Manager is responsible for sales and service support, field resources, and customer management communication as necessary. ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for contributing to, validating, and signing off on all proposals and specifications. Conceptual Phase (estimates & schedules) Program Planning Phase Design Phase Conduct Prebid Construction Phase Conduct Pre-construction Effective Close-out Cost Estimates and schedules Use of ebuilder for all project documentation per policy manual. Accountable for project cost/budget variance & profitability. Accountable for Quality Assurance. Understanding of subcontractor agreement and corrective measures of notification to subcontractor per the executed agreement. Proper letter notification to non-compliant subcontractor agreement articles, i.e., no waivers of lien for lower tier subs, missing submittals, etc. Set project timelines and goals. Manage key metrics and report on a regular basis or as required. Coordinate work with Program Managers, sales and service support, customer management (WTI and Tremco Roofing), and resource management. Participate in the preventive and corrective action process with responsibility and authority to: Initiate action to prevent the occurrence of any non-conformity relating to service, process, and quality. Identify and record any service, process, or quality system problems. Initiate, recommend, or provide solutions through designated channels. Verify the implementation of solutions. Control further processing, delivery, or installation of non-conforming products until the deficiency or unsatisfactory condition has been corrected. Review all bids received and conduct contractor interviews for specification and contractual compliance. Approve Proposals for submission (i.e. pricing, specification, scope). Direct Project Manager, technicians, and superintendents. Sign-off on project billings. Responsible for change order negotiation and approval.
Metrics:
Benchmarks will be assembled for the following metrics: Concept, Planning & Design (Proposals & Specs): # Proposals/Specs being managed # Proposals/Specs reviewed vs. in queue #/$ Wins vs. Losses Profit Margin of Wins vs. Losses Construction (Execution) # of projects w/in (time &/or $) budget +/- X% Contractor Management # Qualified Contractors $ Billed & Outstanding (& DSOs) Customer Project Quality Score
Competencies:
Technical knowledge of all products and services that WTI offers Deep understanding of all Construction Management tasks Understanding of superintendent roles & responsibilities
Communications:
Superior written, oral, and digital communication skills Must have excellent interpersonal skills and a customer service approach when dealing with sales reps Able to create performance reporting 24-hour reply response to all inquiries Computer Literacy Ebuilder, Email, web, SAP, Access, Excel, PowerPoint, Microsoft Projects, Visual Cadd , AutoCadd, others TBD
Specification Development Stage:
Select the WTI Superintendent for the project. Responsible for specification detail drawings approval. Signing off on Specifications shall be required by the Division Manager, Construction Manager, and Tremco Sales Rep.
Pre-Bid Stage:
Conducts Pre-Bid Meeting, agenda outlines the required format of the Pre-Bid Meeting. Document responses from Pre-Bid Meeting minutes are documented or audio recorded and compiled into meeting minutes on the form Receives and processes Pre-Bid Meeting Agenda and Sign-In form. Forwards published copies to local Tremco Rep, Superintendent, Facility Contact, and Roofing Subcontractor.
Bidding Stage:
Publishes, approves, and distributes Addendum (where applicable) Receives and reviews bids and agreements
Pre-construction Stage:
Provides established Project Schedule Assists Superintendent in planning and coordinating the Pre-Construction Meeting Provides superintendent with necessary subcontractor information from Bid Form site-specific safety plans, certificates, etc, prior to the Pre-Construction meeting Conducts and processes completed Pre-Construction Meeting documentation and distributes to all applicable parties
Construction Stage:
Daily receipt and review of Daily Inspection forms Visits job site as necessary Receive and review Weekly Progress Meeting Minutes; attend or be involved via conference call Maintain the project schedule, and process updates from the superintendent Perform site audits as appropriate Authorize and generate Change Orders as required Authorize subcontractor payments Authorize Customer billing Assist the Superintendent with any problems during construction The salary range for applicants in this position generally ranges between $79,000 and $99,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
Upload invoices and credit notes for yacht and company accounts accurately
Perform daily reconciliation of yacht accounts using accounting software
Support the preparation of monthly financial reports and yacht VAT returns
Assist with yacht payroll processing and charter account management
Post payments correctly to relevant accounting systems
Handle incoming calls to the accounts team, verify bank details, and direct enquiries as needed
Perform general office duties such as mail sorting, scanning, and document shredding
Undertake other tasks as directed by the manager to support the team
Training:
4 days per week at West Nautical
1 day per week at Newcastle College
Training Outcome:Potential for progression to a full-time role upon successful completion of the apprenticeship.Employer Description:West Nautical is a leading global provider of luxury yacht services, offering expert yacht management, charter, sales brokerage, new build consultancy, and crew employment. With offices in the UK, Monaco, Cyprus, and Dubai, we provide seamless, high-quality support to yacht owners and enthusiasts worldwide. Known for our commitment to excellence, we foster a collaborative and detail-oriented work culture that values client satisfaction and professional development.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative....Read more...
The Role includes but is not limited to:
Administrative Support:
Provide day-to-day administrative support, including record maintenance, filing, and handling inquiries
Assist in the coordination of meetings and events
Document Management:
Manage and organise documents, ensuring accuracy and accessibility.
Archive and retrieve documents as needed.
Communication:
Facilitate communication within the organisation and with external parties.
Maintain a professional and courteous telephone manner.
Data Entry:
Accurately input and update information into databases and systems
Ensure data integrity and confidentiality
Office Support:
Support the smooth functioning of day-to-day office operations
Meetings and Scheduling:
Coordinate and schedule appointments and meetings
Prepare meeting agendas and take minutes when required
Correspondence:
Draft and proofread correspondence, reports, and other documents
Ensure timely and accurate dissemination of information
Undertake other duties as requested by your Line Manager
Training Outcome:Potential for a full time role on completion.
Employer Description:First Thought Care Services is a reputable family-run care company specialising in providing exceptional care and support for children and adults with additional needs and challenging behaviours. Our team of dedicated professionals possess extensive training in Team-Teach, enabling us to effectively manage complex scenarios that may pose challenges to others.
Our services are available to both families and local authorities. By supplying directly to families, we strive to ensure that each individual receives the specialised care they deserve in the comfort of their own home. Through our collaboration with local authorities, we extend our support to a wider network, ensuring that individuals across the community have access to the care they require.Working Hours :Monday to Friday.
Shifts to confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Experience in a similar role,Proficient in office software,Written communication skills,Ability to multitask,Prioritise tasks effectively,Professional,Friendly demeanour,Customer service skills,Proactive approach to work,Positive attitude....Read more...
Work collaboratively on all people issues, building strong relationships with Managers and Trade Union Representatives.
Develop and maintain working relationships with SWR Managers
Provide a proactive HR service to the business by acting as the subject matter expert on all aspects of the employee lifecycle and have an understanding of employee relations case work.
Maintain HR records, updating colleague details on the HR system covering, employee onboarding and lifecycle.
Ensure that employee records and associated filing is kept up to date in accordance with general data protection regulations.
Support the provision of weekly and periodic management information and produce key performance indicators in accordance with ongoing and ad-hoc business needs.
Assist with monitoring employee dates for returning from extended leave and complete relevant staff change process.
Provide minute-taking support to Managers when required and ensure adherence to Company and statutory people management procedures.
Handle conflict and sensitive HR situations professionally and confidentially.
Complete leaver processes including staff changes.
Attendance Procedure including weekly prompt reports and updating the HR system with any management action taken.
Prepare and deliver internal presentations and reports.
Assist the People Services team in maintaining the shared email inbox, answering first contact queries in a timely fashion and escalating any complex issues to the relevant team member or manager for resolution.
Training:In addition to an excellent Apprentice Development Programme, the post holder will also be provided with role specific training and development, and CIPD as part of the qualification.Training Outcome:Multiple opportunities for progression on completion of the apprenticeship.Employer Description:South Western Railway (SWR) operates over 1,500 services each weekday across the network and employs more than 5,000 people. We provide easy and convenient mobility, connecting people and communities in South West London, southern counties of England, and the Isle of Wight.Working Hours :Monday - Friday. Shifts TBC.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Flexibility....Read more...
Recruitment and onboarding:
Upload job descriptions and specifications to the company website
Liaise with the graphic designer to create vacancy graphics
Assist in arranging interviews and send out candidate communications (invitations, rejections)
Obtain relevant pre-employment checks for staff, contractors, and volunteers (e.g. references, right to work)
Assist in the processing and monitoring of DBS applications
Book HR inductions and people manager inductions
Track new starter probation periods and reviews
Payroll and HR administration:
Assist the preparation of the monthly payroll schedule
Support with maintaining key payroll documentation including MATB1 forms, sick notes, starter forms, contracts, and leaver forms
Assist with responses to basic HR queries and signpost appropriately
Assist with issuing of standard HR letters and correspondence
Employee records and compliance:
Assist with maintaining staff and volunteer files in line with data protection requirements
Assist with updating the volunteer database, ensuring accurate records of onboarding
Upload HR documents (policies, flowcharts, and internal guidance) to the intranet
Learning and development:
Assist in the co-ordination and allocation of appropriate training to staff and volunteers as required
Support the coordination of internal training and development sessions
General HR support:
Manage the HR inbox, responding to or escalating queries to HR Manager as needed
Provide ad hoc administrative support to HR team members on various projects and priorities
Training:You will attend our Digbeth Campus weekly on Wednesdays for your off the job training, 9.00am - 5.00pm.Training Outcome:There may be a permenant position after the apprenticeship.Employer Description:Green Lane Masjid and Community Centre is a leading UK mosque situated in the heart of Birmingham serving the community since 1979. Operating from its award-winning grade II listed Victorian building, GLMCC fulfils its mission of inspiring, educating and serving through its educational college, outreach work, welfare services, youth work, international humanitarian wing, as well as its fully functional mosque which is attended by thousands every weekWorking Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Provide efficient and reliable chair-side support to Practice Clinicians.
The day-to-day duties of a dental nurse can span across all areas of the practice and can include:
Reception, including answering the phone and greeting patients
Dealing with patient queries
Taking payments
Booking appointments and follow-ups
Sterilising and preparing equipment for dentists
Recording and dealing with patient records
Supporting patients' wellbeing and dental experience
Cleaning dental areas, including chairs
Managing stock of equipment and supplies
Any other duties to support the dentists and senior team to provide effective patient care
Training:
This qualification is a level 3 advanced apprenticeship accredited by City & Guilds and is delivered nationwide through blended interactive E-Learning, enabling learners to access the course from anywhere in the UK
Upon achievement, the apprentice will be awarded a Diploma in Dental Nursing Level
Functional Skills English and maths level 2 qualifications unless already exempt
Training Outcome:
With experience you may be able to move into jobs like team manager, team leader or dental practice manager
With further training you could become a dental therapist, helping a dentist carry out the more routine dentistry work. You could also become a dental hygienist, helping people to look after their teeth and gums
You might decide to train as an orthodontic therapist, helping dentists to improve the look and position of a patient's teeth
Health careers:
https://www.healthcareers.nhs.uk/Employer Description:We are very proud to offer comprehensive NHS treatments in every one of our practices across the UK. In addition we provide private dental services, so whichever Rodericks practice you attend, you have the option to receive treatments on an NHS (within NHS regulations) or private basis.
We are committed to providing the best possible dentistry. Each member of our team is carefully selected, mentored and supervised to ensure we deliver the service you expect and deserve.Working Hours :Monday to Friday, 8.00am to 6.00pm, with occasional Saturdays, 9.00am to 1.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Non judgemental,Patience....Read more...
Provide efficient and reliable chair-side support to Practice Clinicians.
The day to day duties of a dental nurse can span across all areas of the practice and can include:
Reception including answering the phone and greeting patients
Dealing with patient queries
Taking payments
Booking appointments and follow ups
Sterilising and preparing equipment for Dentists
Recording and dealing with patient records
Supporting patients wellbeing and dental experience
Cleaning dental areas including chairs
Managing stock of equipment and supplies
Any other duties to support the Dentists and senior team to provide effective patient care
Training:
This qualification is a level 3 advanced apprenticeship accredited by City & Guilds and is delivered nationwide through blended interactive E-Learning, enabling learners to access the course from anywhere in the UK
Upon achievement the apprentice will be awarded a Diploma in Dental Nursing Level 3
Functional Skills English & maths level 2 qualifications unless already exempt
Training Outcome:
With experience you may be able to move into jobs like team manager, team leader or dental practice manager
With further training you could become a dental therapist, helping a dentist carry out the more routine dentistry work. You could also become a dental hygienist, helping people to look after their teeth and gums
You might decide to train as an orthodontic therapist helping dentists to improve the look and position of a patient's teeth
For more information on Dental Careers : Please visit :https://www.healthcareers.nhs.uk/Employer Description:Grappenhall Dental Clinic is an independent dental practice offering a high quality service at very reasonable prices. We are experienced in all aspects of modern dentistry including:
General restorative dentistry
Crown and bridge work
Tooth whitening/white fillings
Dentures and denture repairs
Cosmetic dentistry/veneers
Give our friendly and helpful team at Grappenhall Dental Practice a call today for further information about the range of services open to you and your family.Working Hours :Monday - Friday, 9.00am - 5.30pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Provide efficient and reliable chair-side support to Practice Clinicians.
The day-to-day duties of a dental nurse can span across all areas of the practice and can include:
Reception, including answering the phone and greeting patients
Dealing with patient queries
Taking payments
Booking appointments and follow-ups
Sterilising and preparing equipment for dentists
Recording and dealing with patient records
Supporting patients' wellbeing and dental experience
Cleaning dental areas, including chairs
Managing stock of equipment and supplies
Any other duties to support the dentists and senior team to provide effective patient care
Training:
This qualification is a level 3 advanced apprenticeship accredited by City & Guilds and is delivered nationwide through blended interactive E-Learning, enabling learners to access the course from anywhere in the UK
Upon achievement, the apprentice will be awarded a Diploma in Dental Nursing Level
Functional Skills English and maths level 2 qualifications unless already exempt
Training Outcome:
With experience you may be able to move into jobs like team manager, team leader or dental practice manager
With further training you could become a dental therapist, helping a dentist carry out the more routine dentistry work. You could also become a dental hygienist, helping people to look after their teeth and gums
You might decide to train as an orthodontic therapist, helping dentists to improve the look and position of a patient's teeth
Health careers:
https://www.healthcareers.nhs.uk/Employer Description:We are very proud to offer comprehensive NHS treatments in every one of our practices across the UK. In addition we provide private dental services, so whichever Rodericks practice you attend, you have the option to receive treatments on an NHS (within NHS regulations) or private basis.
We are committed to providing the best possible dentistry. Each member of our team is carefully selected, mentored and supervised to ensure we deliver the service you expect and deserve.Working Hours :Monday to Friday, 9am - 5pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Non judgemental,Patience....Read more...
Provide efficient and reliable chair-side support to Practice Clinicians.
The day-to-day duties of a dental nurse can span across all areas of the practice and can include:
Reception, including answering the phone and greeting patients
Dealing with patient queries
Taking payments
Booking appointments and follow-ups
Sterilising and preparing equipment for dentists
Recording and dealing with patient records
Supporting patients' wellbeing and dental experience
Cleaning dental areas, including chairs
Managing stock of equipment and supplies
Any other duties to support the dentists and senior team to provide effective patient care
Training:
This qualification is a level 3 advanced apprenticeship accredited by City & Guilds and is delivered nationwide through blended interactive E-Learning, enabling learners to access the course from anywhere in the UK
Upon achievement, the apprentice will be awarded a Diploma in Dental Nursing Level
Functional Skills English and maths level 2 qualifications unless already exempt
Training Outcome:
With experience you may be able to move into jobs like team manager, team leader or dental practice manager
With further training you could become a dental therapist, helping a dentist carry out the more routine dentistry work. You could also become a dental hygienist, helping people to look after their teeth and gums
You might decide to train as an orthodontic therapist, helping dentists to improve the look and position of a patient's teeth
Health careers:
https://www.healthcareers.nhs.uk/Employer Description:We are very proud to offer comprehensive NHS treatments in every one of our practices across the UK. In addition we provide private dental services, so whichever Rodericks practice you attend, you have the option to receive treatments on an NHS (within NHS regulations) or private basis.
We are committed to providing the best possible dentistry. Each member of our team is carefully selected, mentored and supervised to ensure we deliver the service you expect and deserve.Working Hours :Monday to Friday, 8.30am-5.30pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Non judgemental,Patience....Read more...
The successful applicant will be required to work as a key member of our staff on a variety of administrative tasks. The role will require the ability to work in a team but also, to be disciplined and motivated whilst working on your own after appropriate training. The role will allow you to gain experience in all administration (non-managerial) of a surgery. Duties will include:
To provide general administrative support for the Practice, including the following:
Act as the first point of contact for patients, providing a warm and professional welcome
Assist patient with registering at the practice, updating personal details, and understanding available services on offer
Provide information and advice on the practices procedures, health services, and appointment systems
Support patients in navigating their health care journey, including managing appointments, follow-ups, and referrals
Ensure patients without appointments but in need of urgent consultation are seen according to surgery protocol
Explain practice arrangements and formal requirements to new patients and those seeking temporary cover, ensure procedures are completed
Advise patients of relevant charges for private services, accept payment and issue receipt for same
Respond to all queries and requests for assistance from patients and other visitors
Ensure reception and waiting areas are kept neat and tidy
Handle patient inquiries regarding appointments, services, and general practice information
Carry out workflow duties
Check e-mails and teams’ messages daily and action as required
Check foot fall as required and action
To provide a courteous and efficient reception service to patients, carers and visitors within the Practice ensuring:
Patients access the primary care services they require in a timely fashion
Visitors sign in and out and the member of staff they are seeing are advised of their arrival
The tidiness of the waiting room and the safety of its inhabitants
Queries are answered or passed to an appropriate member of staff in a timely fashion
To provide general assistance and administration to the Practice clinical and leadership teams, including:
Accurately updating patient records using System-One
Taking action as requested by doctors and the nursing team
Receive and make calls as required in accordance with surgery protocol
Contact patients to arrange/rearrange appointments and/or confirm test results
Answer the telephone call in a timely manner
Supporting the provision of a seamless co-ordinated multidisciplinary service through good communication
And any other tasks/duties as requested by the Partners, Practice Business Manager or Office Supervisor.Training:Business Administrator Level 3.Training Outcome:Potential employment on completion of apprenticeship.Employer Description:The Doctors and staff at Magdalen Medical Practice are proud to offer the highest standard of patient-centred healthcare to its 14,500 plus patients.
We run many clinics for the management of chronic diseases such as asthma, diabetes and offer a wide range of medical services including minor surgery, minor illness, childhood vaccinations and contraception clinics. We also carry out research and provide training for future doctors, pharmacists and nurses.Working Hours :Monday to Friday - 36 hours per week, working hours TBCSkills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Motivated,Professional....Read more...
Our reception and administration team are the backbone of our clinical services, helping ensure everything runs smoothly. Whether it’s making reminder phone calls, booking appointments, managing patient data and records, filing, scanning or sending correspondence, every task our Administrators carry out is key to ensuring our patients have an efficient and friendly experience.
Duties will include:
Greeting visitors and providing a reception service
Data entry, including updating medical records/notes
Updating and filing data for clinical outcomes correctly and confidentially, including
patient files, in-line with GDPR
Booking appointments, and scheduling repeat or follow-up appointments
Assisting with coordinating clinics
Writing letters and reports
Answering the telephone and making outgoing calls
Providing exceptional customer service and patient care
Taking part in learning activities to develop your career
Ensure correspondence is sent out in a timely manner
General administration and house keeping
All other associated duties as required of the role
Training:All delivery for this apprenticeship will take place within your place of work. A dedicated Vocational Trainer will visit on average once every 4 weeks, to establish a personal learning and development plan, outlining a schedule of training activities and business objectives.
You will complete a mixture of on and off the job training, including workshops, face to face training and online sessions. You’ll also be supported by your colleagues at all times, and will have a full induction.
You will have a review every 8-12 weeks with your Line Manager and Trainer to discuss your progress.Training Outcome:The Beacon Medical apprentice programme provides a fantastic opportunity for apprentices to build a strong foundation of capability that could lead to a permanent job role, and possible internal progression.Employer Description:Beacon Medical is a well-established GP practice based at Cleethorpes Primary Care Centre, caring for approximately 13,000 patients. We are a forward-thinking, patient-centred practice offering a full range of NHS services, including chronic disease management, minor surgery, immunisations, and health screening. We pride ourselves on being a supportive, team-focused environment that values innovation, professional development, and excellent patient care.Working Hours :Hours of work will be slightly flexible between operating times of 08.00 - 18.30, Monday to Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Empathetic and caring,Professional and approachable,Can prioritise workload,Confident communicator,Polite telephone manner,High degree of accuracy....Read more...
