As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include;
Customer -
- Actively approach your customers, engaging with them naturally
- Understand customer needs, provide appropriate solutions, and build lasting relationships with both retail and trade customers
- Actively promote company services such as finance, trade and installations to fulfil the customer project needs
- Create accurate designs that delight customers and turn enquiries into sales
- Turn negative customer situations into positive outcomes finding solutions for enquiries and aftersales resolutions
- Ensure all types of customer communications are dealt with professionally
- Encourage customer feedback share it with Managers and use it to improve service
Installations -
- Sign up company installers and support them to give the best service to our customers
- Using company systems to process the customers project from end to end for both supply and installation-based customers
- Support Showrooms Manager and Project Coordinator to deliver all aspects of the installations service
Systems and Procedures -
- Utilise all available tools, reports, and systems throughout the customer journey to maximise sales
- Ensure display area and Showroom environment meets operational standards and delivers a great customer experience
- Work with colleagues across the store to help and support them including sharing knowledge in your area of expertise to help drive sales
- Adhere to the policies, processes, and regulations relevant to your role and store ensuring these are implemented consistently
- Take personal responsibility for operating in a safe and legally compliant way
- You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits;
- UK National hourly rate £13.28 per hour
- An award-winning pension scheme
- ShareSave options
- 6.6 weeks holiday
- Employee Assistant Programme
- Shopping discounts
- Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsiblities.
Depending on experience, there is also the opportunity to enrol onto the Customer Service Specialist Level 3 programme.Training:Customer Service Practitioner Apprenticeship L2 including Functional Skills in Maths and English if requiredTraining Outcome:Ongoing training and development. The expected duration of this apprenticeship is 15 months, however you may join the B&Q family on a permanent contract if you are the right candidate for an ongoing role.Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :16 hours per week, on a shift pattern basis, Monday-Sunday 7:00am-10:00pm, exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include; Customer – - Actively approach your customers, engaging with them naturally- Understand customer needs, provide appropriate solutions, and build lasting relationships with both retail and trade customers - Actively promote company services such as finance, trade and installations to fulfil the customer project needs- Create accurate designs that delight customers and turn enquiries into sales - Turn negative customer situations into positive outcomes finding solutions for enquiries and aftersales resolutions - Ensure all types of customer communications are dealt with professionally - Encourage customer feedback share it with Managers and use it to improve service Installations – - Sign up company installers and support them to give the best service to our customers - Using company systems to process the customers project from end to end for both supply and installation-based customers - Support Showrooms Manager and Project Coordinator to deliver all aspects of the installations service Systems and Procedures – - Utilise all available tools, reports, and systems throughout the customer journey to maximise sales - Ensure display area and Showroom environment meets operational standards and delivers a great customer experience - Work with colleagues across the store to help and support them including sharing knowledge in your area of expertise to help drive sales - Adhere to the policies, processes, and regulations relevant to your role and store ensuring these are implemented consistently - Take personal responsibility for operating in a safe and legally compliant way - You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits;- UK Notional hourly rate £13.28 per hour- An award-winning pension scheme - ShareSave options - 6.6 weeks holiday - Employee Assistant Programme - Shopping discounts - Colleague wellbeing benefits
Depending on experience, there is also the opportunity to enrol onto the Customer Service Specialist Level 3 programme.Training:As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner apprenticeship standard, alongside your daily roles and responsiblities. This will include Functional Skills in English and maths if required.Training Outcome:Ongoing training and development.
The expected duration of this apprenticeship is 15 months, however you may join the B&Q family on a permanent contract if you are the right candidate for the job.Employer Description:As the UK’s leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :19 hours per week, on a shift pattern basis, Monday-Sunday 7:00am-10:00pm, exact shifts to be confirmed.Skills: Communication skills,Organisation skills,Customer care skills,Team working....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include;
Customer -
- Actively approach your customers, engaging with them naturally
- Understand customer needs, provide appropriate solutions, and build lasting relationships with both retail and trade customers
- Actively promote company services such as finance, trade and installations to fulfil the customer project needs
- Create accurate designs that delight customers and turn enquiries into sales
- Turn negative customer situations into positive outcomes finding solutions for enquiries and aftersales resolutions
- Ensure all types of customer communications are dealt with professionally
- Encourage customer feedback share it with Managers and use it to improve service
Installations -
- Sign up company installers and support them to give the best service to our customers
- Using company systems to process the customers project from end to end for both supply and installation-based customers
- Support Showrooms Manager and Project Coordinator to deliver all aspects of the installations service
Systems and Procedures -
- Utilise all available tools, reports, and systems throughout the customer journey to maximise sales
- Ensure display area and Showroom environment meets operational standards and delivers a great customer experience
- Work with colleagues across the store to help and support them including sharing knowledge in your area of expertise to help drive sales
- Adhere to the policies, processes, and regulations relevant to your role and store ensuring these are implemented consistently
- Take personal responsibility for operating in a safe and legally compliant way
- You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits;
- UK Notional hourly rate £13.28 per hour
- An award-winning pension scheme
- ShareSave options
- 6.6 weeks holiday
- Employee Assistant Programme
- Shopping discounts
- Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsiblities.
Depending on experience, there is also the opportunity to enrol onto the Customer Service Specialist Level 3 programme.Training:
Customer Service Practitioner Apprenticeship L2 including Functional Skills in Maths and English
Training Outcome:Ongoing training and development. The expected duration of this apprenticeship is 15 months, however you will join the B&Q family on a permanent contract.Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :20 hours per week, on a shift pattern basis, Monday-Sunday 7:00am-10:00pm, exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
Job Title: Strategic Recruitment Manager Location: Slough Salary:£340.94 Per Day PAYE Contract:3 months temporary ongoing Hours: Full time 9-5:30 p.m
About the Role
Are you passionate about finding and nurturing the right talent to drive organisational success? We are looking for a Strategic Recruitment Manager to lead and shape recruitment strategies at all levels, from entry roles to executive leadership. This role oversees both permanent and temporary hiring, as well as entry-to-work programmes, ensuring efficient and impactful resourcing across the organisation. Key Responsibilities
Design and deliver a strategic recruitment service to meet current and future skill needs.
Establish recruitment standards, frameworks, and tools, including competencies and question banks, that align with organisational goals.
Develop and implement inclusive recruitment training programmes.
Drive recruitment strategies in collaboration with internal and external stakeholders to ensure a strong talent pipeline aligned with workforce plans.
Lead initiatives to enhance diversity and inclusion in recruitment processes.
Utilise data insights to continually refine recruitment practices and improve performance and outcomes, working closely with data analysts to shape strategies.
Anticipate and address skill shortages by leading proactive market engagement and shaping talent attraction strategies to ensure a high-quality candidate experience from brand awareness to onboarding.
Oversee senior leadership recruitment, ensuring a smooth, high-quality process for leadership hires.
Manage supplier contracts for recruitment services, ensuring compliance with standards and driving continuous improvement in resourcing practices.
Lead a high-performing recruitment team, fostering a culture that supports strategic decision-making and meets the organisation’s resourcing needs.
About You
Education & Qualifications: Bachelor’s degree (RQF Level 6) with a CIPD qualification or equivalent.
Professional Expertise: Extensive experience managing large-scale recruitment services, with strong knowledge of employment law in resourcing.
Leadership: Proven ability to lead teams in a customer-focused, fast-paced environment.
Strategic Vision: Skilled in process improvement, change management, and programme management, with the ability to interpret data and shape recruitment strategies.
Interpersonal Skills: Excellent communication and relationship-building skills with a talent for influencing stakeholders.
Technical Knowledge: Expert in recruitment methodologies, talent attraction, and current recruitment technologies.
What We Offer
An opportunity to lead and influence recruitment strategy on an organisational level.
A collaborative environment, with close partnerships across multiple teams.
A role with direct impact on long-term resourcing and organisational goals.
....Read more...
Security Officer - St Mary's Hospital - Isle of Wight - £12.55 Per Hour
Do you have an SIA license?
Do you have good customer service skills?
If this sounds like you, then keep reading!
We are currently looking for security officers to join our team based in the Isle of Wight at St Mary's Hospital. You will patrol the area ensuring the safety and security of the site and site users.
What you will do:
- You will ensure the safety and security of the Security Team, all customers and the property.
- You will frequently patrol and physically check all areas of site, both internal and external. You will be ensuring that all areas are secured as per site instructions using patrol logging system.
- You will physically check all buildings to ensure doors and windows are secured as required.
- You will check expressly named rooms and all areas for fire or fire hazards.
- You will undertake checks and searches of individuals or vehicles entering or leaving the site when requested. This must be done in a sensitive manner.
- You will keenly report possible break-ins, vandalism, theft, or other incidents, right away to the Team Manager or emergency services .
What you'll bring:
- SIA Security guard licence.
- Background in a Security Role.
- Reliable and conscientious attitude to work, including a proactive nature.
- Good customer service and communication skills.
Does this sound like you? Click apply now!
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared. With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.
''....Read more...
Contract Support - London - FM Service Provider - Up to £35,000 per annum Are you an experienced Contract Support? Are you looking for a challenge within the FM sector? If so please read on... CBW are currently recruiting for an immediate Contract Support to be based on a unique site located in London. It's an excellent opportunity to work for a building services company on a permanent contract, the successful candidate will be immediately available and be able to complete the dates and hours required. Details/Hours of Work:Start immediately Contract type - Permanent 8:00am to 17:00pm Monday to FridayResponsibilities & Duties:Patrol admin area at least once a dayManaging cleaner and cleaning scheduleManaging employee schedulesManaging CMI delivery: Fruit, Milk etc.Taking inventory of office suppliesHelping establish and maintain office proceduresAssisting senior management team when neededExcellent written and verbal communicationSupport CMI customer visit, e.g.: setup meeting room, coordinate with cleaner.Handle incoming calls, faxes & e-mails relating to client maintenance work requests and response to customer inquiries.Maintain data accuracy in call logging tools through contact validation.Manage time and workload to meet predetermined service levels.Accurate documentation of calls and cases and updates in the database.Assist Manager to prepare monthly reports.Initiate the problem management workflow process, identity areas of process improvement and update customers on the progress of jobs.Responsible for daily office administration duties, including but not limited to procurement of office supplies and consumables, maintenance and renewal of office equipment & contracts.Provide daily administrative support including records keeping, documents filing, etc.Assist in company events, data centre visitors touring and staff activities arrangement.Handle ad hoc duties as assigned.Administration duties include minute taking, arranging meeting rooms, preparing PowerPoint presentations, Excel and Word documents.Reconcile all payments due/received from all third-party providers incurred from data centre operation.Arranging and participating in meetings, conferences, and team activities, whenever necessary.Maintaining registers and client information database in accordance with internal compliance requirements.Document proofreading/Organizing files.Receiving guests and arranging catering events.Maintaining holiday and sickness records for property managing staff.Diary management and general team support.Coding invoices and escalating any areas of concern to the Data Centre Asset Manager.Actively communicate with the IDC, MEP, FM (Security, cleaning and administration) team and CMI staff and provide fast and quality response regarding the raised concerns and needs and ensure the solution implementation.Answering the telephone for the team as and when required, involves dealing with client/supplier queries, providing information, taking messages and fielding calls where appropriate.Other general team support work for MEP, IDC, Security teams and CMI staff, which will include Induct and organise relevant training for new coming staff.Being a direct liaison point for the whole team in the completion of routine and unplanned tasks.Bookkeeping - keeping a schedule of expenses related to daily operation of the data centre organizing invoices and arranging payment of bills.Raising of contractor Pos and closing out invoicesFormatting weekly and monthly PowerPoint presentations with the support of the MEP manager/ Head of Data Centres Source and procure the required items and services (handyman, gardener, porter, caterer, locksmith etc.).Other office support tasks depending on the operational and administration needs.Support the other works assigned by the office manager.General office duties including scanning, filing and other tasks may be necessary to support the effective operation of the service.Liaise with the security team and send, receive and keep a registration record in a required format of the parcels and packages.Produce weekly office consumable and expense report in the required formatRequirements:Appropriate qualifications as per country specific education system.Minimum 3 years of relevant experience in Admin operationAbility to solve problems and work independently in a changing and multi-tasking environment with numerous deadlines.Strong PC literacy and proven ability to manage daily activities using various systems.Ability to influence and coordinate the efforts of other team members in support of events.Good command in both written and spoken English. Fluent in Chinese is an advantage.Proficiency in PC applications including MS Office Suite.Please send your CV to Abbie at CBW Staffing Solutions for more information.....Read more...
Job Title: Business Development Manager – Facilities Management
Location: London, with potential UK-wide travel
Salary: £50,000 - £70,000 base plus competitive commission
Are you an ambitious and results-driven BDM with a passion for driving business growth in the Facilities Management sector? We are seeking a tenacious Business Development Manager with a proven track record within the Facilities Management sector , ideally with experience in Cleaning and/or Security, to join our team.
Key Responsibilities:
Develop and implement strategic business development plans to drive growth and revenue within the UK market place.
Identify and target new business opportunities, including potential clients and market segments.
Cultivate and maintain strong relationships with existing clients to ensure retention and foster repeat business.
Conduct market research to stay informed about industry trends, competitor activities, and customer needs.
Collaborate closely with internal teams to ensure seamless execution of business development initiatives.
Prepare and deliver compelling presentations and proposals to prospective clients.
Requirements:
Proven experience in business development within the Facilities Management sector, with a focus on Cleaning and Security services preferred.
Strong understanding of sales techniques and strategies, with a demonstrated ability to meet and exceed targets.
Excellent communication and interpersonal skills, with the ability to build rapport with clients and stakeholders at all levels.
Self-motivated and proactive attitude, with the ability to work independently and as part of a team.
Willingness to travel within the UK as needed to meet with clients and prospects.
Benefits:
Competitive commission structure incentivising performance and results.
Opportunity for career growth and advancement within a dynamic and growing company.
Exposure to diverse projects and clients within the Facilities Management sector.
Collaborative and supportive work environment with a focus on professional development.
If you are a driven and ambitious individual looking to take the next step in your career as a Business Development Manager in the Facilities Management sector, we want to hear from you. Apply now with your CV and cover letter outlining your relevant experience and why you would be the ideal candidate for this role.
We are an equal opportunity employer and welcomes applications from individuals of all backgrounds. We are committed to creating a diverse and inclusive workplace where everyone feels valued and respected.....Read more...
Holt Executive are currently partnered with a global leader in Space sustainability, a dynamic and rapidly growing technology innovator who are making hugely positive contributions to tackle the growing problem of orbital space debris.
They require a Bid Manager to develop bids and secure funding in support of a number of Business Development related areas including proposal production for commercial sales.
This role would suit someone with past experience in bids, ideally in the spacecraft sector or in complex engineering services or products, who wishes to grow responsibility in the end-to-end delivery of bids.
Responsibilities for the Bid Manager:
Bid Capture Management
- Take responsibility for managing and coordinating entire bids, or parts of bids as required, through the bid process from call opening all the way to bid submission.
- Control overall production of the bid volumes to ensure delivery on schedule.
- Draw on other relevant teams as needed, including: projects, engineering, procurement & contractual, finance, business analysis.
- Ensure bid execution according to bid PA/QA philosophy; conduct bid/no bid reviews and later stage bid reviews as appropriate.
- Control bid finances, working with finance team and with external partners.
- Support account management efforts with UKSA (UK Space Agency) or ESA (European Space Agency) as directed.
BD Team Support
- Keep track of bid opportunities including sources such as ESA, EU, UKSA and make propositions as to what future projects fit which opportunities.
- Maintain a database of future projects suitable for different bid types and opportunities, and work with the business team to support prioritisation of projects and R&D, feeding into service and capability strategy.
- Support business analysis team to evolve customer and competitor analyses.
Experience required by the Bid Manager:
- 2+ years experience working in bid management in the space industry, with a preference for those with experience of the full lifecycle of UKSA or ESA bids e.g. ARTES, GSTP, ITTs, UKSA SST programme.
- Excellent understanding of UKSA ecosystem, UKSA member states or other member state discussions and negotiations.
- Experience working with UKSA or ESA on space programmes.
- An excellent sales / marketing style in bid production which can be used to convey the selling points of the business, and to construct competitive but deliverable bids and commercial proposals.
- Excellent interpersonal, organizational, and written/verbal communication skills including to both technical and non-technical audiences.
- Passion for and understanding of the space industry and ecosystem.
- Experience of ESA bid financials.
Benefits
- Flexible working around core hours in a friendly and supportive environment.
- Hybrid working available.
- Optional 9/75 working pattern (9-day working fortnight).
- 25 days holiday (increasing yearly up to a maximum of 28 days) + 8 days Bank Holiday.
- Life insurance and long-term sick pay.
- Private healthcare.
- Relocation allowance.
- New state of the art office and cleanroom facility.
If your skills and experience match this Bid Manager opportunity, we encourage you to apply now!
....Read more...
The customer service/data support apprentice role is a vital role within the overall support teams and wider Service Operations team, responsible for providing in-depth customer service support both to our direct customer base and our internal customers whilst ensuring all data is updated and recorded accurately. Our ideal apprentice should have great communication skills, strong attention to detail, and the ability to manage workload effectively and efficiently.
Responsibilities
Answer calls in a professional and friendly manner, addressing customer inquiries with clarity and confidence.
Handle customer cases raised via email, creating, maintaining, and updating case details accurately.
Ensure all account and contact details are linked to the case for thorough record-keeping.
Collect and format Data from daily calls to facilitate presentation for review and further advanced analysis by others, i.e. how many calls were dealt with each day and what problems did the customer have.
Store, manage and share data securely in a compliant manner.
Present data for review for line manager on a weekly basis.
Liaising with internal stakeholders – mainly within your team but also other departments.
Keep customers informed on the progress of their queries while their issues are under investigation.
Promote self-serve options by guiding customers to our knowledge base for common inquiries.
Collaborate with other departments to efficiently resolve customer queries and raise necessary tasks (e.g., processing credits).
Manage multiple customer queries simultaneously with high levels of organization and accuracy.
Apply effective problem-solving skills to resolve complex customer issues
Accurately resolve billing inquiries to maintain up-to-date invoicing records.
Process small sales requests from customers, including hardware and Direct Dial-In (DDI) services.
Training:
You will be completing your L3 Data Technician Apprenticeship via Remit Training.
Learning will be delivered to your virtually at your workplace via our blended learning model.
Training Outcome:
Possible progression opportunities as part of a fast-growing, successful company
Employer Description:Our client based in Bath, BA1 delivers cutting-edge cloud technology and is now eager for a Customer/Data Support Apprentice to join their growing team. You will be completing your L3 Data Technician Apprenticeship via Remit Training.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Do you have a background in IT Sales or Manager IT Servies? Are you seeking a dynamic role where every day brings new challenges, surrounded by a tight-knit and incredibly welcoming team? Imagine joining an organisation that not only provides extensive training but also empowers you to take charge of the entire sales cycle. If you are looking for a company who are dedicated to nurturing your professional growth, ensuring you evolve alongside a thriving business then this could be the role for you!Our client is not just any supplier - they are innovators in IT services and established for almost two decades. Their customer focused approach is the core of their ethos whilst providing best of breed solutions to their clients.Due to extensive business growth, the company are busier than ever, with 2024 due to be another fantastic year. Based in Central London they are actively seeking a driven, enthusiastic, and hardworking individual to join their sales team to help take them to the next level, working in a fun and energetic company.The RoleAre you a dynamic individual eager to shape your career in sales within the IT Services Industry? If you possess a drive for success, enjoy cultivating client relationships, and aspire to contribute to company growth, this role is for you. As a Sales Executive, you will be integral to the team, providing solutions that meet clients' needs and contributing to the company's ongoing success.Key Responsibilities as Sales Executive:No two days are the same, but typically you can expect to get involved in a broad range of activity including:
Account management of clients through appointment basis and visits.Explaining and demonstrating the features and benefits of services in-person, on the phone and through video calls.Prospecting new business leads and Business development calls.Building a network of clients.Sales telephone & email enquiries.Achieving monthly and quarterly revenue targets.Keeping up to date with IT developments through maintaining close supplier relationships.
Skills required:
Working in a super friendly, close-knit team where communication and teamwork is fundamental and valued.Previous industry and sales experience are essential. Our client is looking for the very best applicants who thrive in a sales and customer focused environment and pride themselves on providing the highest level of customer service to secure sales.You will also be professional, a great communicator, sales-driven and self-motivated to succeed in this role. A major part of the interview process will be based on your attitude, aspirations, and desire to succeed.
Salary & Benefits:
A competitive salary: £30,000 basic with OTE £95,000Company Pension scheme.Monthly client entertainment budget
Training and Growth:Comprehensive training will be provided to empower you to manage the entire sales cycle independently. Our client is committed to investing in your professional development, ensuring you can grow with the business.Job Type: Full-time, PermanentWork Location:Although located in central London, the role is primarily working from home. Travel to client offices, trade events and supplier offices is expected. Most travel is within M25.How to Apply:If the prospect of advancing your career in the IT Services industry and being part of a fast-growing, innovative company excites you, we invite you to apply today. Please attach your CV to the link provided and our client will be in direct contact.Good luck!....Read more...
The role is based in one of our busy high street premises and involves lots of customer interaction and giving them advice on the products & services we specialise in. It is ideally suited to someone looking for a customer related career.
Duties:
The job involves interaction with customers visiting the premises with duties to include:
Dealing with customer enquiries mainly face to face but also via telephone and email
Ensuring excellent customer service is delivered during the enquiry process
Replenishing stock levels in the shop
Ensuring the shop is kept clean and tidy at all times so it is an inviting place for customers to visit
Resolving any customer complaints received or escalating the issue to the Manager
To assist customers with product information
Work with management to keep up-to-date product knowledge
There will be some occasions when you will be handling customer payments – full training will be given
Training:
On the job training delivered by the employer
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment.
For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3
Allocation of an apprenticeship delivery coach who will carry out regular training
Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop
Identify, track and support 6 hours off the job training activities
Quarterly formal progress review meetings, identifying learning achievements and next steps
Training Outcome:
There is an opportunity that upon successful completion of the apprenticeship there could be a permanent position in the company
Employer Description:Cash Exchange are an established high street company specialising in cash loans, foreign exchange, retail sales through high street premises of products purchased from both individuals and other businesses.Working Hours :5 Days a week. 9.30am to 6.00pm. Shop is open Monday to Saturday so if working Saturday they will have a day off in the week.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative....Read more...
· Having responsibility to manage your own pool of clients, ensuring orders are processed on our WMS (Warehouse Management System) in line with the clients requirements, ensuring that customer service is key at all times
· Check clients ASN (Advanced shipping notices) and GRN (Goods received notices) are processed within the timeframes set out
· Managing the clients stock levels, looking for trends, issues and resolving them before any issues can arise
· Ensuring that the best services are chosen for client deliveries to ensure the best cost efficiency for the client and RGS
· Learning international logistics complexities to ensure deadlines are met
· Ensure that all emails, calls and orders are dealt with promptly and if any issues arise ensuring they are flagged or dealt with
· Work alongside your team to ensure there is cover in place should there be any unplanned leave and working as a team is essential at all times
· Ensure that any deadlines that are set by RGS or clients are met, and if there are any issues raising them in advance to ensure minimal disruption
· Produce monthly billing for your clients, ensuring maximum margins are obtained whilst still ensuring an excellent service to the client
· Attend client meetings, online or in person (usually on site at RGS)Training:
Level 3 NVQ in Business Administration
All training is on site
Training will be one day per week
Training Outcome:
Career Progression to potential Account Manager
Employer Description:Robert Guy Services Ltd is a 3PL business, trading in Bermondsey. We fulfil promotional campaigns
for marketing agencies and distribute retail products for ecommerce businesses.
For 75 years we have provided household-name brands with storage, packing, logistics and myriad
bespoke services.
Often clients’ tight deadlines and creative promotional briefs require flexibility of service; so we
think on our feet, move fast and adapt to suit on a daily basis.Working Hours :Monday to Friday, 0900 to 1730Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Patience....Read more...
Provide support to engineering personnel whilst on customer sites Assist in all manner of duties and tasks whilst on site Learn about how steam boilers, systems and associated equipment works with view to ultimately passing associated engineering qualifications to become a trained and qualified steam engineer Any other ad-hoc requests from the Service Delivery/Technical Manager or SupervisorTraining:You will work with expert assessors to develop new knowledge, skills and behaviours within the profession, all building towards a level 3 Engineering technician apprenticeship standard.
You will experience a blended learning model.
You will gather learning evidence, journals and off-the-job records using your e-portfolio.
This programme is delivered via a day release delivery model which means that one day per week, your attendance is required at our engineering campus (NG17). This attendance is required during term time only.Training Outcome:Future career progression will be on offer upon successful apprenticeship completion for the right candidate. This may use a variety of training methods including higher level apprenticeships if applicable.Employer Description:For four decades MCL Energy has been providing steam boiler maintenance, commercial gas heating, air conditioning, refrigeration, and HVAC services to a variety of customers both public, private, commercial and industrial in nature. Our aim is to provide the optimal maintenance and support solution to your organisation. Our services are flexible in nature and our intention is to deliver the best standards possible at a competitive cost. Our expert HVAC engineers cover most areas across the UK including Scotland, North East, North West, Yorkshire, Lincolnshire, Nottinghamshire, Derbyshire, East and West Midlands, Northamptonshire, Cambridgeshire and the South East.Working Hours :Monday – Friday 08.30 – 16.30Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working,Initiative....Read more...
No Limitz are based in Bedford, they are a local independent specialist in Sports Equipment, Teamwear, Schoolwear, Printing, Embroidery and Engraving.They are a family business that has grown steadily and continues to explore new opportunities to widen the range, quality of goods and services they offer their customers. From choosing the perfect cricket bat, creating a professional looking uniform to advising on some end of season awards and trophies.In this role you will:
Provide exceptional service to all customers and advise and recommend products to meet customer needs including gait analysis. (This analysis can help identify the source of muscle, nerve or skeletal problems)
Support business growth by maximising sales, utilise in store loyalty, ensuring that all customers sign up when in store and always keep stock on display clean and presentable
Keep shop floor tidy and support school wear department at peak times and maintain all shop displays and stock to maximise selling potential
Update shop window displays to link with core sports seasons and monitor stock gaps and place top-up stock order and also support with forward orders on stock
Process and track faulty returns with suppliers and process online orders when requested and ensure the till is balanced daily and a manager is notified of any errors
Complete regular stock takes and update on EPOS system and keep work area well organised and tidy and ensure all items are clearly labelled. Ensure customers are kept up to date on orders (including any delays) via telephone or email
Aim to exceed customer expectations and look for cross sale opportunities to maximise business results
Promote in store customer loyalty scheme
Support multi-channel advertising using Facebook, Instagram, and Twitter
Give training and support to fellow staff members where necessary
Answer customer calls and action and emails/call-backs as soon as possible
Training:Level 4 Sales Executive Apprenticeship Standard:
This program covers:
Sales fundamentals
The sales lifecycle
Negotiation
Understanding your product portfolio
Closing a sale
Ethics and legalities
Gathering Intelligence
Presentation
Training Outcome:
Full time permanent role after successful completion of apprenticeship
Employer Description:No Limitz, based in Bedford, is your local independent specialist in Sports Equipment, Teamwear, Schoolwear, Printing, Embroidery and Engraving. Established in 2001, the family business has grown steadily and to this day continues to explore new opportunities to widen the range, quality of goods and services we offer our customers. From running gait analysis to choosing the perfect cricket bat, creating a professional looking uniform to advising on some end of season awards and trophies, our staff are only too happy to help.Working Hours :Monday - Saturday, 9.00am - 6.00pmSkills: positive attitude,Good communication skills,Good organisational skills....Read more...
Provide efficient and reliable chair-side support to Practice Clinicians.
The role will also require working in other areas of the practice such as:
Reception
Dealing with patient queries
Answering the phone and greeting patients
Taking payments
Booking appointments and follow ups
Sterilising and preparing equipment for Dentists
Recording and dealing with patient records
Supporting patients' wellbeing and dental experience
Cleaning dental areas including chairs
Training:This qualification is a Level 3 advanced apprenticeship accredited by City & Guilds and is delivered nationwide through blended interactive E-Learning, enabling learners to access the course from anywhere in the UK.
Upon achievement the apprentice will be awarded a Diploma in Dental Nursing Level 3. Functional Skills English & maths level 2 qualifications unless already exempt. Training Outcome:
With experience you may be able to move into jobs like team manager, team leader or dental practice manager.
With further training you could become a dental therapist, helping a dentist carry out the more routine dentistry work. You could also become a dental hygienist, helping people to look after their teeth and gums.
You might decide to train as an orthodontic therapist helping dentists to improve the look and position of a patient's teeth.
Health careers:
https://www.healthcareers.nhs.uk/Employer Description:We are very proud to offer comprehensive NHS treatments in every one of our practices across the UK. In addition we provide private dental services, so whichever Rodericks practice you attend, you have the option to receive treatments on an NHS (within NHS regulations) or private basis.
We are committed to providing the best possible dentistry. Each member of our team is carefully selected, mentored and supervised to ensure we deliver the service you expect and deserve.Working Hours :Monday - Friday 8.30 am - 17.30pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Non judgemental,Patience....Read more...
Provide efficient and reliable chair-side support to Practice Clinicians.
The role will also require working in other areas of the practice such as:
Reception
Dealing with patient queries
Answering the phone and greeting patients
Taking payments
Booking appointments and follow ups
Sterilising and preparing equipment for Dentists
Recording and dealing with patient records
Supporting patients' wellbeing and dental experience
Cleaning dental areas including chairs
Training:This qualification is a Level 3 advanced apprenticeship accredited by City & Guilds and is delivered nationwide through blended interactive E-Learning, enabling learners to access the course from anywhere in the UK.
Upon achievement the apprentice will be awarded a Diploma in Dental Nursing Level 3. Functional Skills English & maths level 2 qualifications unless already exempt. Training Outcome:
With experience you may be able to move into jobs like team manager, team leader or dental practice manager.
With further training you could become a dental therapist, helping a dentist carry out the more routine dentistry work. You could also become a dental hygienist, helping people to look after their teeth and gums.
You might decide to train as an orthodontic therapist helping dentists to improve the look and position of a patient's teeth.
Health careers:
https://www.healthcareers.nhs.uk/Employer Description:We are very proud to offer comprehensive NHS treatments in every one of our practices across the UK. In addition we provide private dental services, so whichever Rodericks practice you attend, you have the option to receive treatments on an NHS (within NHS regulations) or private basis.
We are committed to providing the best possible dentistry. Each member of our team is carefully selected, mentored and supervised to ensure we deliver the service you expect and deserve.Working Hours :Monday - Friday 8.30 am - 17.30pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Non judgemental,Patience....Read more...
Provide efficient and reliable chair-side support to Practice Clinicians.
The role will also require working in other areas of the practice such as:
Reception
Dealing with patient queries
Answering the phone and greeting patients
Taking payments
Booking appointments and follow ups
Sterilising and preparing equipment for Dentists
Recording and dealing with patient records
Supporting patients' wellbeing and dental experience
Cleaning dental areas including chairs
Training:This qualification is a Level 3 advanced apprenticeship accredited by City & Guilds and is delivered nationwide through blended interactive E-Learning, enabling learners to access the course from anywhere in the UK.
Upon achievement the apprentice will be awarded a Diploma in Dental Nursing Level 3. Functional Skills English & maths level 2 qualifications unless already exempt. Training Outcome:
With experience you may be able to move into jobs like team manager, team leader or dental practice manager.
With further training you could become a dental therapist, helping a dentist carry out the more routine dentistry work. You could also become a dental hygienist, helping people to look after their teeth and gums.
You might decide to train as an orthodontic therapist helping dentists to improve the look and position of a patient's teeth.
Health careers:
https://www.healthcareers.nhs.uk/Employer Description:We are very proud to offer comprehensive NHS treatments in every one of our practices across the UK. In addition we provide private dental services, so whichever Rodericks practice you attend, you have the option to receive treatments on an NHS (within NHS regulations) or private basis.
We are committed to providing the best possible dentistry. Each member of our team is carefully selected, mentored and supervised to ensure we deliver the service you expect and deserve.Working Hours :Monday - Friday 8.30 am - 5.30pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Non judgemental,Patience....Read more...
Provide efficient and reliable chair-side support to Practice Clinicians. The role will also require working in other areas of the practice such as:
Reception
Dealing with patient queries
Answering the phone
Taking payments and booking appointments
Training:
This qualification is a level 3 advanced apprenticeship accredited by City & Guilds and is delivered nationwide through blended interactive E-Learning, enabling learners to access the course from anywhere in the UK
Upon achievement the apprentice will be awarded a Diploma in Dental Nursing Level 3
Functional Skills English & maths level 2 qualifications unless already exempt
Training schedule has yet to be agreed. Details will be made available at a later date
Training Outcome:
With experience you may be able to move into jobs like team manager, team leader or dental practice manager
With further training you could become a dental therapist, helping a dentist carry out the more routine dentistry work. You could also become a dental hygienist, helping people to look after their teeth and gums
You might decide to train as an orthodontic therapist helping dentists to improve the look and position of a patient's teeth
Health careers:
https://www.healthcareers.nhs.uk/Employer Description:Norfolk House is a privately owned dental practice established over 100 years ago, located on London Road, Gloucester in a large house that has recently been completely refurbished.
We are committed to the latest techniques in modern dentistry. Our aim is to promote a preventative approach to dentistry whereby oral health is paramount; we want to keep your mouth healthy.
We offer a range of professional high quality dental treatments and complimentary services.Working Hours :Four days out of five, varied shifts Monday to Friday, 8.45am-5.30pm. Shifts TBC.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
Service Delivery Manager - Luton Airport – 40 hours per week, Thursday to Monday. Earlies and Lates - £37,900.00 Per Annum Are you an experienced Manager?Do you have experience motivating and managing a team? Do you have a full UK driving license?Are you looking for your next challenge?If you answered yes to these questions, then read on!An opening has arisen to work as part of the onsite APCOA Management team at Luton Airport as a Service Delivery Manager. This role is vital to support the day to day operations of Priority parking with in the Airport. You will be responsible for managing and motivating a large team, whilst ensuring the smooth running of operations and the service we offer. Keep reading to find out what you will be doing in more detail! What you’ll do: Agree on a weekly/daily basis with the Operations Manager a plan of action to ensure resources are deployed to the areas of most need during the working weeksEnsure that the Priority Parking and Mobile Enforcement teams are effectively always running the operationEnsure briefings are being maintained at the start of each shift in Priority ParkingMonitor the performance of staff and ensure delivery of allocated tasks and service levels are maintained to a high standardMonitor and report the SLA performance of the service provided by APCOAManage and investigate any damage claims or complaints and ensure they are appropriately dealt with in a timely and appropriate manner and reported though the correct systems, with any actions followed up.
Ensure Priority Parking services are preformed to the agreed Standard Operating Procedures, and the movements per hour are being achieved, whilst ensuring sufficient capacity is availableResponsible for the recruitment and selection of all employees within their shift, in line with company guidelinesConduct monthly reviews and annual appraisals to identify and constantly improve colleagues’ awareness and understanding through developmentResponsible for maintaining records, mentoring and on job training and identifying external training requirementsAll timesheets are accurate and forwarded to the operations/Contract Manager in agreed format and timescaleWhat you’ll bring:
Recent and extensive team management experience.Extensive customer service experience.Experience with people management, payroll, and absence monitoring.Excellent written and verbal communication skills.Excellent working knowledge of MS officeAbility to motivate and manage a team.Previous operational or management experience is required for this role.Does this sound like you?Click “apply” now and one of our team will be in touch soon!We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared. With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.....Read more...
Main responsibilities:
Support the management of information requests under FOI, EIR and Data Protection legislation, ensuring compliance with relevant regulations and undertake effective file management.
Assist with the preparation of information for release and respond to requests under FOI and EIR legislation, in accordance with statutory deadlines.
Conduct and co-ordinate in a professional manner the delivery of specific data protection queries and requests within an agreed timescale. Including where applicable, redacting relevant information and preparing information for release, following guidance, policy and procedures in line with data protection legislation.
Support and assist in the development, implementation, maintenance and reviewing of policies, systems and data to ensure compliance with all relevant information regimes and legislation, including cyber security.
To assist with information management processes such as third-party and sharing agreements, retention and disposal, and access. Including having awareness of the legal requirements for information risk and compliance so service areas appreciate what measures they must have in place.
To support developing corporate information and records management policy and guidance and to evaluate compliance of service areas against appropriate codes of practice.
Monitor and review information security incidents, follow up and ensure recommendations are implemented to help with the prevention of future incidents and escalate relevant incidents to your team and manager.
Provide data protection and security advice to service areas.
To help organise and develop content and delivery of appropriate training for staff and Councilors in Data Protection.
To ensure the Council’s website is updated by services in line with the Local Government Transparency Code and the Council’s Publication Scheme.
The Councils offer a range of staff benefits:
Pension
Generous leave entitlements starting at 25 days plus bank holidays (pro-rata)
Flexible working, where appropriate
Free parking within walking distance
Employee Assistance Programme
Access to employee benefits platform where you can find discounts for high street shops, leisure discounts, holiday discounts, salary sacrifice schemes and more
Training:Data Protection and Information Governance Level 4 Apprenticeship Standard
The training schedule has yet to be agreed upon, further details will be made available at a later date
This standard aligns with the following professional recognition:
Information and Records Management Society for Individual member grade
The British Computer Society for Associate member grade
Training Outcome:The council are a forward thinking authority and corporately plans for succession. There are opportunities throughout the council both within ICT and other services at regular intervals, particularly as some of the Corporate projects progress.Employer Description:Situated in North Worcestershire, Bromsgrove District Council and Redditch Borough Council share services. The Councils are committed to being a customer driven organisation, with their customers at the heart of everything they do; focused on improving delivery of services that make a difference to the community that they serve. Redditch Borough and Bromsgrove District Councils, have 3 offices located in Redditch and 2 in Bromsgrove.Working Hours :Monday to Friday; from 9:00am to 5:00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative....Read more...
After a period of business growth, Link ICT are again on the lookout for an IT apprentice to join their team in Derby.
Reporting into the Technical Services Manager, your duties will include, but are not necessarily limited to the following:
Provide onsite and remote IT technical support to clients
Respond to support tickets in a timely manner, resolving tickets where possible and escalating where necessary
Ordering new ICT hardware and logging devices onto asset register
Installation and configuring of operating systems
Software installation, such as Office365, firewalls and anti-virus
Some lower level network administration may be required, such as setting policies and group permissions
Performing server backups where required
Administration of cloud services such as Microsoft 365 and Google Workspace
Assisting with structured cabling and network infrastructure installation
Supporting with any technical queries regarding unified comms
Technical fault diagnosis with audio visual equipment
Training:
Alongside this role, you will study towards your Level 3 Information Communications Technician Apprenticeship qualification, on either the Network Technician or the Support Technician pathway.
You will receive blended training, which includes weekly live, online training sessions and access to on-demand resources via the Pluralsight online learning platform.
In addition to this, you will also have a review with your Skills Coach every 6-8 weeks, to ensure you are happy and on-track with your Apprenticeship.
Training Outcome:
Upon successful completion of the apprenticeship, there the possibility of a full-time role available for a hard-working apprentice, and potential to specialise in areas such as cyber security, networking or provisioning.
Link ICT will continue to support you with professional certifications and will consider progressing you onto higher level apprenticeship programmes.Employer Description:Link ICT was founded in 2004 by Mark Fryers and set out to break the industry mould for how the provision of outsourced IT support services were provided. Now, with support from a team of customer focused technicians who have many years of industry experience, we pride ourselves on providing bespoke IT and telecoms solutions that inspire trust and build user confidence. A wide range of organisations including schools and businesses trust us to deliver their IT support function. Our unique onsite support combines the benefits of outsourcing with the benefits of your own IT team. Our aim is to ensure organisations truly benefit from investment in their IT infrastructure by ensuring systems work efficiently and users are trained to use them effectively. We offer a comprehensive range of services, from risk management to telecoms and connectivity, driven by the latest technological advances and are as unique as your organisation.Working Hours :Monday - Friday, 9.00am - 5.30pm (30 minutes lunch).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Full UK Driving Licence,Confidentiality....Read more...
We are seeking a dedicated and experienced professional to lead a well established team of Care and Support Brokers. In this role, you will oversee the brokering of care and support solutions to meet the needs of individuals within the community. Working closely with the Adult Services and Health Directorate’s Commissioning Team, social care staff, NHS colleagues, and care providers, you will ensure high-quality, cost-effective care packages and placements are arranged. This position reports directly to the Well-being Manager.
£23.79 LTD per hour inclusive of holiday pay
3 month initial contract with possibility of extension after this
Responsibilities:
Provide leadership and direction to a team of brokers, ensuring effective service delivery.
Coordinate and broker complex care placements and services in line with support plans.
Develop and maintain relationships with care providers and referral sources.
Collaborate with health and social care teams to ensure value-for-money decisions.
Ensure all service agreements are compliant and meet quality standards.
Monitor financial performance, ensuring adherence to budgets.
Supervise and develop team members through regular training and performance reviews.
Promote customer service excellence, ensuring processes are client-focused.
Requirements:
Essential Qualifications: A-Level or NVQ Level 3 business qualification or equivalent experience.
Experience:
Working in a social care or health environment.
Delivering customer-focused services.
Using IT systems such as Microsoft Word and Excel.
Understanding the needs of individuals requiring care and support.
Skills:
Effective verbal and written communication.
Strong numeracy and data analysis capabilities.
Ability to work independently and collaboratively.
Excellent time management and organisational skills.
Commitment: A flexible approach to meeting service needs and a strong commitment to equality and diversity.
Desirable:
Experience with care management systems (e.g., Liquid Logic/Controcc).
Familiarity with data protection and security protocols.
Apply NowIf you are interested, please call Lisa McVinnie on 01772 208964 or email me your CV - lisa.mcvinnie@servicecare.org.ukIf this role isn't right for you, but you know someone who would fit perfectly to our engaged and devoted team and you refer them, you will receive a referral bonus of £250.The benefits of working with SCS:
A specialist dedicated Social Work consultant offering single point of contact.
Exceptional referral bonuses - £250 per referral placed in to work!
An extensive & exclusive range of Social Work vacancies across the UK
Nationwide provider Social Work staff to over 200 local authorities.
Annual training budget of up to £250 and continued online CPD training.
Excellent Annual Loyalty schemes / bonuses.
DBS disclosures provided via fast-track online services free of charge.
....Read more...
Proactively handling calls and closing the sale in a timely manner.
Upsell a sale increasing the value of the sale whenever possible.
Sells products and/or services to repair the problem and meet the customer's needs.
Maintain customer goodwill by greeting and acknowledge all customers he/shecomes in contact with.
Focus on meeting daily targets and maintaining low returns.
Handling inquires and resolving customer complaints in a professional and timely manner.
Working independently and within a team to exceed daily target.
Attends trainings or meetings as prescribed by management to maintain proficiency in his/her job description.
Reporting and completing all tasks given by direct line manager.
Be reliable and supportive to your customers in order to progress and develop sales.
Gain knowledge and understanding of all products availabe from the business
Training:Level 2 Customer Service Practitioner apprenticeship standard:
Support with English and maths if required
End Point Assessment
Work based learning
Training Outcome:There is a possibility of the opportunity of full-time employment on successful completion of the apprenticeship.Employer Description:A to Z Auto Parts is a leading distributor of quality automotive parts and accessories. We stock more than 50,000 part numbers featuring some of the best-known brands in the industry. Our relationship with our clients is paramount. To maintain our high standards, we offer a fast and efficient delivery service and have an experienced technical support team on standby for any queries. We pride ourselves on being a leader within our field and endeavour to offer a service second to none.Working Hours :5/6 days, Monday to Saturday, 9:00am to 5:00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Finding and identifying mechanical faults, for example in the brakes, gears or fuel pumps.
Checking for problems in newer vehicles with testing equipment connected to the vehicle's electronic control unit (ECU).
Carrying out repairs, which could include replacing damaged parts.
Carrying out routine servicing and checks.
Training:
Our training partner will deliver a high-quality Level 3 Motor Vehicle Service and Maintenance Technician programme here in our bodyshop.
No college attendance required.
You will work alongside a highly skilled mentor who will support you in becoming a skilled and qualified technician. It is essential to be able to follow instructions to gain an understanding of the company and vehicle manufacturer processes.
Motor vehicle service and maintenance technician (light vehicle) (level 3)
Before the Standard is met, all apprentices must hold a certificate that meets the EU’s 2014 F-gas regulation
Training Outcome:
A career within the automotive industry with many opportunities to progress to positions of responsibility including a Service Manager and Master Technician. The opportunities are endless.
Employer Description:Manheim Vehicle Solutions is an evolving business, supporting customer de-fleet and handover services.
This a development position designed to develop an individual to the position of a technician. This role will be in line with working with a mentor. Training will be provided that has been designed to teach and develop an individual in vehicle mechanics and electrics to gain an understanding of both aspects, this is so able to get to a level where they able to carry out most repair work. A Training programme will also be provided to gain the accreditation for an NVQ Level 3 in motor vehicle mechanics. Following this qualification, it is expected that the individual will follow a manufacturer supported development programme.
Team members are responsible for ensuring all customer defined requirements are delivered, ensuring operational and customer service excellence is achieved.Working Hours :Typically 07.00 - 16.30, Monday to Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Physical fitness....Read more...
Finding and identifying mechanical faults, for example in the brakes, gears or fuel pumps
Checking for problems in newer vehicles with testing equipment connected to the vehicle's electronic control unit (ECU)
Carrying out repairs, which could include replacing damaged parts
Carrying out routine servicing and checks
Training:
Our training partner will deliver a high-quality Level 3 Motor Vehicle Service and Maintenance Technician programme here in our bodyshop
No college attendance required
You will work alongside a highly skilled mentor who will support you in becoming a skilled and qualified technician. It is essential to be able to follow instructions to gain an understanding of the company and vehicle manufacturer processes
Motor vehicle service and maintenance technician (light vehicle) (level 3)
Before the Standard is met, all apprentices must hold a certificate that meets the EU’s 2014 F-gas regulation
Training Outcome:A career within the automotive industry with many opportunities to progress to positions of responsibility including a Service Manager and Master Technician. The opportunities are endless.Employer Description:Manheim Vehicle Solutions is an evolving business, supporting customer de-fleet and handover services.
This a development position designed to develop an individual to the position of a technician. This role will be in line with working with a mentor. Training will be provided that has been designed to teach and develop an individual in vehicle mechanics and electrics to gain an understanding of both aspects, this is so able to get to a level where they able to carry out most repair work. A Training programme will also be provided to gain the accreditation for an NVQ Level 3 in motor vehicle mechanics. Following this qualification, it is expected that the individual will follow a manufacturer supported development programme.
Team members are responsible for ensuring all customer defined requirements are delivered, ensuring operational and customer service excellence is achieved.Working Hours :Typically, 09.00 - 17.00 Monday to Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Physical fitness....Read more...
