Regional Trainer | Education & Professional Services | Scotland
Zest Optical is working in partnership with a leading ophthalmic lens manufacturer to recruit an experienced Trainer – Education & Professional Services to cover Scotland.
This is an excellent opportunity for a Dispensing Optician with strong ophthalmic lens knowledge who is passionate about education, training and supporting the development of eye care professionals.
Working closely with optical practices throughout Scotland, you'll plan and deliver engaging product, sales and retail training while providing technical and professional support to customers and internal teams.
The position combines field-based customer training with professional services, technical support and wider educational projects, making it ideal for someone who enjoys sharing their expertise and building strong relationships across the optical industry.
Trainer – Role & Responsibilities
Deliver engaging product, technical, sales and retail training to optical practices across the South East.
Educate eye care professionals on ophthalmic lens products, services and solutions.
Work with customers to develop KPIs around sales volumes and product mix.
Develop creative training initiatives to improve product knowledge and sales performance.
Support the Professional Services Manager with projects, presentations and educational content.
Work alongside the field sales team to deliver customer training and account support.
Provide technical guidance to customers, colleagues and Customer Service teams.
Respond to training and technical enquiries through telephone support and field visits.
Monitor competitor activity and developments within the ophthalmic lens market.
Attend relevant optical trade shows, conferences and company meetings.
Effectively manage your diary and territory to maximise customer-facing time.
Trainer – Requirements
Dispensing Optician qualification required.
Previous training, professional services, technical or customer education experience would be advantageous.
Excellent presentation and communication skills.
Confident delivering training to individuals and groups.
Strong relationship-building and influencing skills.
Comfortable working independently while collaborating closely with sales and professional services teams.
Willing and able to travel throughout the South East, including occasional overnight stays.
Full UK driving licence.
Trainer – Package
Base salary up to £36k
Performance-related bonus.
Company car.
Monday to Friday
Company pension contribution.
Life assurance following qualifying service.
Employee Assistance Programme.
Excellent opportunity to join an established and highly regarded organisation within the optical industry.
To avoid missing out on this opportunity, please click on the Apply Now button below.....Read more...
Assist the Purchasing Manager with the day-to-day purchasing of goods and services.
Liaise with suppliers to obtain quotations, product specifications, pricing.
Maintain accurate purchasing records and supplier information within the procurement system.
Assist with supplier performance monitoring, including quality, delivery, and service levels.
Assist in market research to identify new suppliers, products, and cost-saving opportunities.
Assist in prepare reports and analyse purchasing data to support informed decision-making.
Work collaboratively with Sales, Customer Services, Finance, Operations, and other departments to understand purchasing requirements.
Work collaboratively with Bunzl stakeholders in other operating divisions.
Ensure purchasing activities comply with organisational policies, contractual agreements, and relevant legislation.
Support sustainability and value-for-money initiatives within the procurement function.
Undertake any other administrative or procurement-related duties appropriate to the role.Training Outcome:Career progression opportunities within Procurement upon successful completion of the apprenticeship.Employer Description:Bunzl UK Limited is part of Bunzl plc, a FTSE 100 international distribution and services group. Bunzl supplies essential products and services to businesses across the UK and Ireland through a network of specialist operating companies.
The organisation operates across a number of key sectors, including catering and hospitality, retail and packaging, safety and workwear, cleaning and care, healthcare and grocery. Bunzl provides a specialist sourcing, procurement, warehousing and distribution service, helping customers access the products they need efficiently and reliably.
Bunzl has a strong focus on supply chain efficiency, responsible sourcing, sustainability and delivering value to customers. Its scale and global supplier network enable it to provide tailored solutions while maintaining local expertise through its specialist businesses.Working Hours :Monday - FridaySkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Patience....Read more...
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
Communicating and engaging with prospects via telephone
Introducing prospects to Cremello’s services in a positive, confident and consultative manner
Sourcing new leads via deep market research and introductory phone calls
Reaching daily call targets
Arrange meetings and appointments with prospects
Training:Business Administrator Level 3.
The apprentice will undertake a structured training programme designed to build a strong foundation in business, sales techniques, and client relationship management.
Training will primarily take place in the workplace at Cremello Currency offices, where the apprentice will gain hands-on experience as part of the sales team. Training Outcome:After completing the apprenticeship, the apprentice would be expected to progress into a permanent full-time Sales Executive/FX Broker role within the business, managing their own portfolio of corporate clients and developing stronger commercial responsibility.
As they gain experience, progression opportunities would include:
Senior Sales Executive/Senior FX Broker
Corporate Relationship Manager
Team Leader or Sales Manager roles
Specialisation within larger corporate accounts and international payments
The apprenticeship is designed to provide long-term career development within the financial services and foreign exchange sector, with ongoing training in sales, client relationship management, compliance, and commercial operations.Employer Description:Bespoke foreign exchange solutions tailored to clientele needs by Industry Professionals. Working Hours :Monday - Friday 8.15am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience,Confident....Read more...
Expert Customer Support and Escalation Management: Act as a professional advocate for customer service, handling complex or technical requests, complaints, and queries, and serving as an escalation point for ongoing problems
Knowledge Sharing and Team Support: Utilise deep understanding of the organisation’s products and services to share knowledge and support the wider team, fostering a culture of continuous learning and improvement
Data Analysis and Digital Proficiency: Gather and analyse customer data to drive service improvements, effectively using organisational and generic IT systems, and staying aware of emerging digital technologies
Training:
Customer Service Specialist Level 3
The apprentice will do their training at Unit 1 Nottingham South and Wilford Industrial Estate, NG117EP - training schedule has yet to be agreed. Details will be made available at a later date
Functional Skills in English and maths if required
Completion of this apprenticeship will lead to eligibility to join the Institute of Customer Service as an individual member at the professional level.
Should you choose to progress on a customer service career path, you may be eligible for further professional membership, including management
Training Outcome:Customer Services Manager.Employer Description:Join our fast-paced and growing online pharmacy, where you'll gain hands-on experience in warehouse operations, stock management, and order fulfillment. This is a fantastic opportunity to earn while you learn, develop valuable skills, and kickstart a career in logistics and supply chain. If you're hardworking, eager to grow, and looking for a supportive team, apply now and be part of our success story!Working Hours :Monday to Friday, between 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Assistant General Manager – Unique Hospitality Concept – £62,000 + BonusLocation: Central London, West EndGenuine fast-track opportunity to become General Manager, with the current GM moving into an Operations role as the business continues to growExciting opportunity for an experienced Assistant General Manager from a high-volume bar, restaurant or hospitality background A fantastic opportunity has arisen for an experienced Assistant General Manager to join a unique and growing hospitality business in the heart of London's West End. The venue combines a busy bar, restaurant and food hall-style operation, creating a vibrant and high-energy environment.The business has ambitious plans for growth, making this a great opportunity for someone looking to build their career within a fast-moving and expanding hospitality group.The Assistant General Manager role:Working closely with the General Manager, you will play a key role in the day-to-day running of the venue, leading the team, maintaining high service standards and ensuring the operation delivers both commercially and operationally.This is a hands-on role for someone who enjoys being visible on the floor, developing people and taking ownership of the operation.Key responsibilities include:
Supporting the General Manager across the full day-to-day operationLeading, coaching and developing a large front-of-house teamManaging service across the bar, restaurant and food hall areasDriving customer service, operational and brand standardsSupporting commercial performance, labour and cost controlManaging busy services, events and peak trading periodsTaking responsibility for the operation in the GM's absence
Requirements:
Strong background within a busy bar, restaurant, food hall or similar hospitality environmentPrevious Assistant General Manager, Deputy GM or strong senior management experienceConfident leading large teams in a high-volume operationHands-on, visible and commercially minded management stylePassionate about service, people and delivering a great guest experienceAmbitious and keen to progress within a growing business
This is a fantastic opportunity for an ambitious Assistant General Manager who is ready for the next step and wants to join a business where there is a genuine opportunity to progress quickly.Contact Stuart Hills 0207 790 2666 to hear more......Read more...
National Account Manager Barnsley – Hybrid Up to £42,000 + Company Car + Bonus The Opportunity: Get Recruited are recruiting on behalf of a growing organisation within the education space. This is a relationship-led commercial role where you’ll be responsible for developing key accounts, identifying opportunities for growth and building relationships with new customers.
This is a great opportunity for someone from a Account Manager, National Account Manager, Regional Sales, Field Sales, Area Sales, Business Development Manager or similar role.
The Role:
Managing and developing a portfolio of key accounts
Building strong relationships with senior stakeholders
Identifying opportunities to grow and develop existing customers
Creating new business opportunities and developing prospective accounts
Managing the full sales process from initial conversations through to renewal and growth
Building and maintaining a strong pipeline
Keeping CRM activity, opportunities and forecasts up to date
Working closely with internal teams to support customers and drive commercial growth
Attending industry events, conferences and customer meetings
Travelling across the UK to meet with customers and develop key relationships
The Person:
A strong background in account management, business development or B2B sales
Experience within education, EdTech, SaaS or a similar environment
A proven ability to build relationships with senior decision-makers
Experience growing existing accounts alongside developing new business
Previous experience managing a national customer base and travelling across the UK would be a strong advantage
A consultative and relationship-focused approach
Strong commercial awareness and the ability to spot opportunities
Someone proactive, organised and comfortable managing multiple accounts and opportunities
Flexibility to travel regularly as part of the role
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
Account Manager Barnsley – Hybrid Up to £42,000 + Company Car + Bonus The Opportunity:
Get Recruited are recruiting on behalf of a growing organisation within the education space. This is a relationship-led commercial role where you’ll be responsible for developing key accounts, identifying opportunities for growth and building relationships with new customers. This is a great opportunity for someone from a Account Manager, National Account Manager, Regional Sales, Field Sales, Area Sales, Business Development Manager or similar role.
The Role:
Managing and developing a portfolio of key accounts
Building strong relationships with senior stakeholders
Identifying opportunities to grow and develop existing customers
Creating new business opportunities and developing prospective accounts
Managing the full sales process from initial conversations through to renewal and growth
Building and maintaining a strong pipeline
Keeping CRM activity, opportunities and forecasts up to date
Working closely with internal teams to support customers and drive commercial growth
Attending industry events, conferences and customer meetings
Travelling across the UK to meet with customers and develop key relationships
The Person:
A strong background in account management, business development or B2B sales
Experience within education, EdTech, SaaS or a similar environment
A proven ability to build relationships with senior decision-makers
Experience growing existing accounts alongside developing new business
Previous experience managing a national customer base and travelling across the UK would be a strong advantage
A consultative and relationship-focused approach
Strong commercial awareness and the ability to spot opportunities
Someone proactive, organised and comfortable managing multiple accounts and opportunities
Flexibility to travel regularly as part of the role
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
OPERATIONS MANAGER – SITE TRANSFORMATION MIDDLEWICH, CHESHIRE UP TO £65,000 + BENEFITSWe are recruiting for an experienced Warehouse & Logistics Manager / Site Operations Manager to join a growing organisation at an important stage of its development. The business is looking for an experienced operational leader who can take ownership of a site, assess what is working and what isn't, and introduce the standards, structure, processes and leadership disciplines required to support continued growth.You'll inherit an established operation and management team, so the objective isn't to come in and replace everything. Instead, you'll bring experience of what good looks like, develop the existing leadership capability and create sustainable improvements across warehouse, logistics, inventory, transport, people and performance.It's an excellent opportunity for somebody in an Operations Manager, Site Manager, General Manager, Warehouse & Logistics Manager Distribution Manager, Distribution Centre Manager, Operations Manager, Head of Logistics, Head of Operations, Warehouse Manager, Site Lead, Operational Excellence Manager, Logistics Transformation Manager or Continuous Improvement Manager who wants to take over a site with enormous improvement opportunity and a fast-growing business.THE ROLE:
Take ownership of the day-to-day performance and ongoing development of the logistics operation.
Assess existing processes, structures and working practices and identify opportunities for improvement.
Lead site transformation and continuous improvement projects, delivering measurable improvements rather than change for change's sake.
Introduce stronger operational disciplines around KPIs, daily management, performance reviews, root-cause analysis and accountability.
Improve performance across areas including OTIF, picking accuracy, inventory accuracy, productivity, vehicle utilisation, customer service, cost and safety.
Establish clear operational standards and ensure they are consistently followed.
Lead, coach and develop managers, supervisors and team leaders, building stronger leadership capability throughout the site.
Work particularly closely with the existing Logistics Manager, supporting their continued development and progression.
Improve resource planning and operational capacity as the organisation continues to grow.
Identify inefficiencies and implement practical solutions using Lean, Continuous Improvement, Six Sigma or similar methodologies.
Drive greater use of operational data to identify issues, measure performance and inform decision-making.
Take ownership of operational issues and customer service failures, identifying root causes and implementing sustainable corrective action.
Champion high standards across health & safety, compliance, housekeeping and operational discipline.
Work closely with senior leadership to ensure the operation is capable of supporting the organisation's longer-term growth plans.
THE PERSON:
Experience in an Operations Manager, Site Manager, General Manager, Warehouse & Logistics Manager Distribution Manager, Distribution Centre Manager, Operations Manager, Head of Logistics, Head of Operations, Warehouse Manager, Site Lead, Operational Excellence Manager, Logistics Transformation Manager or Continuous Improvement Manager role
Significant leadership experience within a warehouse, logistics, distribution or operational site environment.
A demonstrable track record of leading change, transformation or significant operational improvement.
Examples of improving measurable KPIs such as productivity, service, OTIF, inventory accuracy, cost, quality or safety.
Experience introducing greater structure, accountability and operational discipline into an evolving operation.
Strong people leadership skills with experience developing managers, supervisors and future leaders.
Experience managing underperformance and raising standards without losing engagement from the wider workforce.
Strong knowledge of warehouse and inventory management, ideally alongside exposure to transport/distribution.
Experience using WMS/ERP systems and operational data to improve performance.
Exposure to Lean, Six Sigma, Kaizen, Continuous Improvement or Operational Excellence methodologies would be advantageous.
Strong commercial awareness and the ability to communicate effectively with senior stakeholders.
A hands-on leadership style, you'll be comfortable setting strategy but equally willing to get onto the warehouse floor and understand problems first-hand.
ABOUT THE BUSINESS:
You'll be joining an established and growing organisation supplying specialist products and solutions to customers across the UK and international markets.
Growth has created an opportunity to take the site's logistics operation to its next stage of maturity.
The business wants to retain the agility and entrepreneurial approach that has supported its growth while introducing more of the process, consistency, operational discipline and leadership capability associated with best-in-class larger organisations.
This means you'll have genuine scope to influence how the site operates rather than simply maintaining an established corporate process.
TO APPLY: If you're an experienced Warehouse & Logistics Manager, Senior Logistics Manager, Site Operations Manager, Warehouse Operations Manager, Distribution Manager, General Manager or Operational Excellence leader with a track record of delivering meaningful operational change, please send your CV for immediate consideration.
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
Cameo is recruiting for a Project Manager to join an established and innovative technology business based in Banbury on a full time, permanent basis. This is a great opportunity for someone looking to develop their project management career within a software and technology environment, working on interesting customer projects with a real-world impact.
You’ll work closely with internal teams and customers to plan, coordinate and deliver software development, configuration and implementation projects - keeping everything moving, managing expectations and making sure projects are delivered on time, within budget and to the expected standard.
As Project Manager you will be responsible for:
Planning and coordinating projects from initiation through to delivery and customer sign-off
Creating and maintaining project plans, schedules, milestones and deliverables
Coordinating software development, configuration and implementation activity
Working closely with Product, Engineering, Business Analysis and Professional Services teams
Supporting Agile ways of working, including sprint planning, stand-ups, reviews and retrospectives
Monitoring project progress, identifying blockers and keeping delivery on track
Managing scope, change requests, risks, issues and dependencies
Coordinating customer deployment activity, including testing, data migration and go-live
Acting as a key day-to-day contact for customers and managing stakeholder expectations
Running project meetings and providing clear updates on progress, risks and next steps
Supporting budget, resource and forecast tracking
Producing accurate project reports and maintaining project documentation
Supporting project handover, customer sign-off and lessons learned
Contributing ideas to improve project processes, tools and ways of working
As Project Manager you must be/have:
You’ll ideally have experience in a Project Manager or similar project delivery role, together with:
A recognised project management qualification such as PRINCE2, APM or Agile/Scrum
An understanding of software development and the software development lifecycle
Experience of Agile delivery methods such as Scrum
Strong organisational and planning skills, with excellent attention to detail
The ability to identify risks and issues early and turn them into practical actions
Confidence working with both technical and non-technical stakeholders
Excellent communication skills and the ability to build trusted relationships
Experience using project management and Microsoft Office tools
A good understanding of budgets, resources, timescales and project delivery
It would be great if you also have:
Experience within defence or another highly regulated environment
Knowledge of learning technology
Experience delivering SaaS or enterprise software implementations
An understanding of training systems or learning technologies
UK Security Clearance, or eligibility to obtain it
Why consider it?
This is an opportunity to join a growing technology business where you’ll have genuine ownership of projects and the chance to develop your career within software delivery.
You’ll be working alongside experienced technical and commercial teams, building relationships with customers and gaining exposure to a varied mix of projects within a specialist technology environment.
If you’re an organised, proactive Project Manager who enjoys making things happen and is looking for your next challenge, we’d love to hear from you.
Salary is depending on experience: £40,000-£60,000.
Apply through Cameo today or contact Hannah for a confidential conversation.
....Read more...
Cameo is recruiting for a Programme Manager to join an established and innovative technology business based in Banbury on a full time, permanent basis. This is a great opportunity for someone looking to develop their project management career within a software and technology environment, working on interesting customer projects with a real-world impact.
You’ll work closely with internal teams and customers to plan, coordinate and deliver software development, configuration and implementation projects - keeping everything moving, managing expectations and making sure projects are delivered on time, within budget and to the expected standard.
As Programme Manager you will be responsible for:
Planning and coordinating projects from initiation through to delivery and customer sign-off
Creating and maintaining project plans, schedules, milestones and deliverables
Coordinating software development, configuration and implementation activity
Working closely with Product, Engineering, Business Analysis and Professional Services teams
Supporting Agile ways of working, including sprint planning, stand-ups, reviews and retrospectives
Monitoring project progress, identifying blockers and keeping delivery on track
Managing scope, change requests, risks, issues and dependencies
Coordinating customer deployment activity, including testing, data migration and go-live
Acting as a key day-to-day contact for customers and managing stakeholder expectations
Running project meetings and providing clear updates on progress, risks and next steps
Supporting budget, resource and forecast tracking
Producing accurate project reports and maintaining project documentation
Supporting project handover, customer sign-off and lessons learned
Contributing ideas to improve project processes, tools and ways of working
As Programme Manager you must be/have:
You’ll ideally have experience in a Project Manager or similar project delivery role, together with:
A recognised project management qualification such as PRINCE2, APM or Agile/Scrum
An understanding of software development and the software development lifecycle
Experience of Agile delivery methods such as Scrum
Strong organisational and planning skills, with excellent attention to detail
The ability to identify risks and issues early and turn them into practical actions
Confidence working with both technical and non-technical stakeholders
Excellent communication skills and the ability to build trusted relationships
Experience using project management and Microsoft Office tools
A good understanding of budgets, resources, timescales and project delivery
It would be great if you also have:
Experience within defence or another highly regulated environment
Knowledge of learning technology
Experience delivering SaaS or enterprise software implementations
An understanding of training systems or learning technologies
UK Security Clearance, or eligibility to obtain it
Why consider it?
This is an opportunity to join a growing technology business where you’ll have genuine ownership of projects and the chance to develop your career within software delivery.
You’ll be working alongside experienced technical and commercial teams, building relationships with customers and gaining exposure to a varied mix of projects within a specialist technology environment.
If you’re an organised, proactive Project Manager who enjoys making things happen and is looking for your next challenge, we’d love to hear from you.
Salary is depending on experience: £60,000-£80,000.
Apply through Cameo today or contact Hannah for a confidential conversation.....Read more...
Sales Operations ManagerLocation: Hybrid/Manchester Salary: Between £60,000-70,000, depending on experience An exciting opportunity has arisen for an experienced Sales Enablement Manager to play a key role in supporting the ongoing growth and success of a leading Microsoft focused Cloud Consultancy.This position sits at the heart of the commercial organisation, ensuring colleagues have the tools, processes, training and insights needed to deliver exceptional results. Working across Sales, Customer Success and leadership teams, you will drive operational excellence, improve ways of working, and create the frameworks that enable scalable, sustainable growth.The successful candidate will be responsible for enhancing team capability, improving sales and customer processes, increasing CRM adoption, and embedding governance and best practice across the customer lifecycle.Key Responsibilities
Deliver onboarding and enablement programmes for Sales and Customer Success teams.
Design and implement training, development and learning pathways to improve performance and role readiness.
Drive adoption and best practice use of Dynamics 365 CRM.
Identify and implement process improvements across the sales and customer lifecycle.
Work closely with Sales, Customer Success and leadership teams to improve operational effectiveness.
Improve reporting, forecasting and data quality to support decision-making.
Support governance, compliance and operational documentation.
Coordinate the successful rollout of new products, services and commercial initiatives.
Monitor team performance and identify opportunities to improve efficiency and consistency.
Champion continuous improvement across commercial operations.
Experience required The ideal candidate will bring experience from Sales Enablement, Sales Operations, Revenue Operations, Commercial Operations or a similar business improvement environment.
Experience supporting sales and customer-facing teams within a commercial environment.
A strong understanding of the sales cycle and customer lifecycle.
Proven success in process optimisation, operational improvement and change management.
Experience working with CRM platforms such as Microsoft Dynamics 365 or Salesforce.
Strong analytical skills with the ability to translate data into actionable insights.
Excellent stakeholder management and communication skills.
A highly organised approach with strong attention to detail.
The ability to influence, engage and build relationships across all levels of the business.
Location: Hybrid/Manchester Salary: Between £60,000-70,000, depending on experience Must be eligible to work in the UK. ....Read more...
Customer Service Manager
Colchester
£40,000 - £50,000
Monday to Friday 8.30am to 5.00pm
Start Date - January 2027
KHR are recruiting for an experienced Customer Services Manager to lead and develop a customer service function within a growing, internationally operating manufacturing business.
This is a hands-on leadership role with the opportunity to shape the department, improve processes and systems, enhance the customer experience and drive commercial performance. You’ll take ownership of the customer service team, introduce new ways of working and act as the voice of the customer across the wider business.
Key Responsibilities:
- Lead, coach and develop the Customer Service team, setting clear service standards, KPIs and performance targets
- Drive improvements across customer service processes, procedures and systems, including CRM, helpdesk and workflow automation
- Oversee customer enquiries, order processing, technical queries and escalated complaints, ensuring a high standard of service
- Monitor customer feedback, service data and performance metrics to identify opportunities for improvement
- Work closely with Sales, Production, Technical and Operations teams to improve communication and customer satisfaction
- Coordinate order fulfilment, production lead times, shipping and delivery updates
- Identify opportunities to maximise upselling and cross-selling, supporting wider business growth
- Lead system implementation projects, develop SOPs and introduce more efficient ways of working
Candidate Profile
- Proven experience in a Customer Service or Customer Care management role, with a track record of improving processes and procedures
- Strong team leadership skills, with experience coaching, developing and managing performance
- Confident using CRM systems, order processing platforms and customer support tools, ideally including Business Central or Dynamics
- Experience with workflow automation, KPI reporting and using data to drive improvements
- Excellent communication, problem-solving and organisational skills, with the ability to manage complex customer escalations
- Experience with exports and shipping quotations
- Experience within manufacturing, packaging, textiles or technical products would be advantageous
- German language skills would also be beneficial
At KHR, we take care to ensure that you are represented as well as possible, so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regard to a specific role, then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics, etc, please could you also submit a "clean" copy in Word. Thank you.
Knowledge House Resourcing Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of Knowledge House Resourcing Ltd. Keep in touch with us online for job alerts, industry updates and market...
....Read more...
Project Manager – HealthTech – Vienna / Hybrid
(Project Management, Project Coordination, Stakeholder Management, Jira, Planning & Organisation, Risk Management, Technical Projects, Audiovisual Technology, Software, Hardware, Network Installations, German, English, Project Manager)
Would you like to work on projects where the technology you deliver can ultimately help save lives?
An exciting opportunity has arisen for a Project Manager to join an innovative technology business delivering sophisticated audiovisual systems, software and high-end hardware used by emergency services and medical professionals to train for critical situations. Their customers include universities, hospitals and medical training centres, giving you the opportunity to work on projects with a genuine real-world impact.
As Project Manager, you will take ownership of projects from initial concept and planning through implementation and successful completion. Working closely with customers, internal teams, experienced colleagues and external partners, you will coordinate timelines, milestones, risks and deliverables while ensuring projects remain on track.
You will act as the central point of coordination across multiple stakeholders, leading project meetings, providing regular progress reports and ensuring risks, challenges and potential solutions are clearly communicated. You will also play an important role in coordinating complex audiovisual, software and network installations, ensuring that everything comes together smoothly and meets the required quality, safety and contractual standards.
The ideal candidate will have a technical or business-related degree, HAK/HTL qualification or equivalent, alongside some professional experience in project management. Experience within audiovisual technology, simulation solutions or technical projects would be particularly advantageous, as would familiarity with project management tools such as Jira.
Most importantly, you will bring a hands-on, solution-oriented mindset, strong organisational skills and the ability to take genuine ownership of projects. Excellent communication skills are essential, as is the ability to work confidently with customers, colleagues and external partners. Occasional travel to customer sites will also be required.
This is a fantastic opportunity for a Project Manager who wants more than simply managing timelines and spreadsheets. You will be responsible for delivering real technology with a meaningful purpose, while developing your project management expertise and growing into a key driver of successful technical projects.
Location: Vienna / Hybrid
Salary: up to €65,000 + Benefits
Languages: C1 German and C1 English
Applicants must have the right to work in Austria as no sponsorship is available.
To apply for this position please send your CV to Noir Consulting.
NOIRAUSTRIAREC
NOIRTECHREC
....Read more...
Digital Marketing Manager
The Company
Our client is a dynamic financial services organisation focused on delivering innovative, technology-driven solutions and exceptional client outcomes. Known for a collaborative, supportive and genuinely people first culture, they are looking for someone to join their Digital Marketing Function on a day rate basis.
The Opportunity
We’re seeking an experienced Digital Marketing Manager with hands-on Optimizely experience to join our client on an initial 3-month day-rate contract, with potential to extend.
In this role, you’ll take ownership of the digital ecosystem, spanning website strategy, content management, marketing technology and customer journey optimisation. You’ll play a key role in driving measurable digital performance across lead generation, conversion and customer engagement.
Reporting to the Head of Product & Marketing, you’ll work closely with senior stakeholders, technology teams and external agencies to shape and optimise the organisation’s digital experience during an exciting period of growth.
Key Accountabilities
Lead the development, optimisation and ongoing management of the organisation's websites and digital platforms to support business growth and client acquisition
Drive digital strategy across SEO, conversion rate optimisation, analytics and emerging capabilities including AI-enabled marketing initiatives
Design and execute lead generation, nurture and conversion programs that deliver measurable commercial impact
Manage marketing technology platforms, website content and digital experiences, ensuring best practice governance and cross-functional alignment
Develop and lead A/B testing, experimentation and continuous improvement initiatives to optimise marketing performance
Translate digital insights and campaign data into strategic recommendations that enhance customer journeys and business outcomes
Work collaboratively with technology teams and agency partners to deliver digital enhancements, integrations and innovation
Ideal Experience
Proven experience in digital marketing, website management or marketing technology roles within a commercial environment
Hands-on technical expertise with Optimizely and experience managing enterprise websites, digital content and lead generation campaigns at scale
Strong understanding of SEO, conversion rate optimisation, website analytics and digital customer journey design
Demonstrated ability to use data, insights and testing to drive measurable business outcomes and optimise marketing performance
Experience within financial services or another regulated industry is advantageous
Why Apply
Join an independent business focused on innovation, growth and delivering exceptional outcomes during an exciting transformational phase
Lead a complete digital transformation across a sophisticated digital ecosystem with real autonomy and impact on client acquisition strategy
Work alongside senior business leaders and emerging capabilities including AI-enabled marketing, with access to investment in people, technology and tools
To have a confidential chat, please contact Ryan Clarke at rclarke@parityconsulting.com.au
Whether you are a sports fanatic, shark diver or part-time antique collector, we celebrate your uniqueness. Parity Consulting works with clients who embrace diverse and inclusive environments and empower their teams to bring their authentic whole self to work. We encourage people with different beliefs, abilities, backgrounds and life experiences to contact us. At Parity, we believe in people, not just data. Every application is reviewed by a real person, ensuring your experience and individuality are genuinely valued throughout the recruitment process.....Read more...
Business Development Manager – UK & Ireland UK – Remote + Travel Up to £60,000 + Car Allowance The Opportunity: We’re recruiting for an established international manufacturer of technical products and solutions for residential and commercial market. With a strong presence across Europe and products used across residential, commercial and industrial environments, the business is looking to strengthen its UK & Ireland operation with an experienced Business Development Manager.
This is a commercially focused role responsible for growing market share across the UK & Ireland, developing new business opportunities while strengthening relationships with existing strategic accounts. The position will particularly suit someone who understands selling through OEMs, distributors and other B2B channel partners. The role is predominantly field based, with approximately 70% of your time spent meeting customers and partners across the UK & Ireland.
The Role:
Identifying and developing new customers and commercial opportunities across the UK & Ireland
Building and managing a healthy sales pipeline against agreed revenue targets
Developing existing strategic accounts, including OEM and distribution partners
Identifying new routes to market and target accounts
Monitoring competitor activity, market developments and customer requirements to identify opportunities for growth
Negotiating commercial agreements and developing long-term, profitable customer relationships
Working closely with Product Management, Customer Operations and the wider European commercial team
Running targeted sales initiatives and programmes designed to convert prospective accounts
Delivering customer meetings, presentations and product/business propositions
The Person:
Must have experience within Business Development, Territory Sales, Area Sales or a similar B2B commercial position
A demonstrable hunter mentality with experience winning new customers
Experience working with OEMs, distributors, dealers or other channel partners
Strong commercial negotiation and relationship-building skills
The ability to manage longer-term B2B sales cycles and multiple stakeholders
Strong organisation, territory planning and prioritisation skills
Willingness to travel extensively throughout the UK & Ireland
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
Business Development Manager – UK & Ireland UK – Remote + Travel Up to £60,000 + Car Allowance The Opportunity: We’re recruiting for an established international manufacturer of technical products and solutions for residential and commercial market. With a strong presence across Europe and products used across residential, commercial and industrial environments, the business is looking to strengthen its UK & Ireland operation with an experienced Business Development Manager.
This is a commercially focused role responsible for growing market share across the UK & Ireland, developing new business opportunities while strengthening relationships with existing strategic accounts. The position will particularly suit someone who understands selling through OEMs, distributors and other B2B channel partners. The role is predominantly field based, with approximately 70% of your time spent meeting customers and partners across the UK & Ireland.
The Role:
Identifying and developing new customers and commercial opportunities across the UK & Ireland
Building and managing a healthy sales pipeline against agreed revenue targets
Developing existing strategic accounts, including OEM and distribution partners
Identifying new routes to market and target accounts
Monitoring competitor activity, market developments and customer requirements to identify opportunities for growth
Negotiating commercial agreements and developing long-term, profitable customer relationships
Working closely with Product Management, Customer Operations and the wider European commercial team
Running targeted sales initiatives and programmes designed to convert prospective accounts
Delivering customer meetings, presentations and product/business propositions
The Person:
Must have experience within Business Development, Territory Sales, Area Sales or a similar B2B commercial position
A demonstrable hunter mentality with experience winning new customers
Experience working with OEMs, distributors, dealers or other channel partners
Strong commercial negotiation and relationship-building skills
The ability to manage longer-term B2B sales cycles and multiple stakeholders
Strong organisation, territory planning and prioritisation skills
Willingness to travel extensively throughout the UK & Ireland
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
Provide efficient and reliable chair-side support to the dental surgery.
The day-to-day duties of a dental nurse can span across all areas of the practice and can include:
Reception, including answering the phone and greeting patients
Dealing with patient queries
Taking payments
Booking appointments and follow-ups
Sterilising and preparing equipment for dentists
Recording and dealing with patient records
Supporting patients' wellbeing and dental experience
Cleaning dental areas, including chairs
Managing stock of equipment and supplies
Any other duties to support the dentists and senior team to provide effective patient care
Training:
Dental Nurse (GDC 2023) Level 3 (A level) Apprenticeship Standard
The training will take place at the dental surgery
Functional Skills if required
Training Outcome:
With experience, you may be able to move into jobs like team manager, team leader or dental practice manager
With further training, you could become a dental therapist, helping a dentist carry out the more routine dentistry work
You could also become a dental hygienist, helping people to look after their teeth and gums
You might decide to train as an orthodontic therapist, helping dentists to improve the look and position of a patient's teeth
For more information on Dental Careers, please visit: https://www.healthcareers.nhs.uk/Employer Description:A healthcare provider that offers general dental services, from routine check-ups to more complex procedures like fillings and restorationsWorking Hours :Monday to Friday, shifts to be confirmed; some evening and weekend work may be required depending on the rota.Skills: Communication skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Non judgemental,Patience,Patient Care....Read more...
Maintenance Supervisor – FM Service Provider – St James's Park, London - Up to £60,000 per annum This is an excellent opportunity within a prominent Central London building. The property combines character and architectural significance with modern operational requirements, providing a diverse and fast-paced environment that supports a range of occupiers, stakeholders, and day-to-day activities. The role involves overseeing the delivery of high-quality building services across a complex and busy occupied environment, ensuring planned and reactive maintenance activities are carried out efficiently and to the highest standards. The successful candidate will lead a team of engineers, focusing strongly on statutory compliance, contractor management, operational performance, and stakeholder engagement to support seamless day-to-day operations. This position is ideally suited to an ambitious and career-driven individual seeking long-term progression within a dynamic and prestigious estate environment, offering exposure to a unique blend of heritage assets, public spaces, and operationally critical facilities. Hours of WorkMonday to Friday, 08:00am – 17:00pmKey Duties & ResponsibilitiesSupervise and coordinate building maintenance engineers and specialist subcontractorsEnsure all planned preventative maintenance (PPM) and reactive works are delivered to required standardsReview, approve, and manage RAMS (Risk Assessments & Method Statements)Issue and control Permits to Work in line with site safety proceduresMonitor and update CAFM systems, ensuring accurate maintenance recordsEnsure full compliance with Health & Safety legislation and company policiesProduce reports, track KPIs/SLAs, and support contract performance reviewsLiaise with clients, tenants, and internal teams to maintain high service levelsIdentify plant or system defects and coordinate remedial worksAssist with quotations, scopes of work, and technical recommendationsSupport the Contract Manager with day-to-day contract delivery and continuous improvementRequirementsElectrically or Mechanically qualified (City & Guilds Level 2/3 or equivalent)Previous supervisory or lead experience within FM/building servicesStrong understanding of RAMS, permits to work, and compliance processesExperience using CAFM systems and producing reportsGood knowledge of commercial building services (HVAC, electrical, etc.)Commercial and or Residential experienceExcellent customer service skills....Read more...
We are looking to recruit a Apprentice Store Manager for our shop in Littlehampton. We offer a permanent full-time (45 hours per week) position working a variety of shifts, 5 days from 7 each week.
What does the training involve?
Initial training period working alongside an experienced shop manager and developing your practical skills in retail management
A period of running your shop with high support from your Area Manager
Approximately 3-6 months into your training, you will take on full responsibility for our Littlehampton shop while you will continue to develop your management skills, with the support of your area manager
Working towards a Level 4 Retail Manager apprenticeship qualification with Inspiro Learning, our approved training provider
Support with upskilling your maths and English (if required)
Completion of an independent end point assessment at the end of your training
This is a 19-month training programme and upon successful completion you will be made a permanent employee.
In return for your hard work and commitment, you will receive:
A starting salary of 31,392.52 which will increase to £33,948.94 after 6 months if meeting expectations of role
A retail manager level 4 apprenticeship standard qualification
Paid time to complete your apprenticeship coursework
Great training and support
30 days holiday each year
15% staff discount to use in any of our shops
Free life assurance
Workplace pension
As an Apprentice Store Manager, you will:
Be fully accountable for your shop and responsible for ensuring that customers are looked after and shop routines are completed to maintain a safe, clean and tidy shop
Motivate and guide your team to be as successful and efficient as possible
Lead by example and get stuck in with the day-to-day tasks involved in running one of our busy shops
Control key costs including payroll, shrinkage and waste
Meet standards in relation to customer service, cash handling, health and safety, stock management, merchandising and presentation
Take responsibility for recruitment, training and development of your team
Training:Level 4 Retail Manager Apprenticeship Standard:
Apprenticeship standards are aimed at developing skills within the Apprentice’s chosen career route, each standard has set knowledge, skills and behaviours required to be successful within the job role. This will include the completion of functional skills in maths and English
Once the apprentice has completed a minimum of 12 months training and the employer and Inspiro's Regional Trainer confirm they have met all the requirements of the standard they will be put through to end point assessment
The endpoint assessment is independent from the training and includes a variety of assessment methods which test the skills and knowledge of the apprentice to ensure they are fully competent in their role
Each apprentice will be supported throughout the apprenticeship by a structured programme of teaching, e-learning, face-to-face training and workplace mentoring, this will encourage and help them to meet the requirements of the new standards and will prepare them for the end-point assessment
Training Outcome:
This is a 19-month training programme and upon successful completion you will be made a permanent employee
There are many opportunities for a career at Farmfoods. We always look to promote our team members internally, and many people in management and central services positions at Farmfoods started their careers in our shops. This could be the start of a rewarding and long-term career for you
Employer Description:Farmfoods is a family business with ambition. We pride ourselves on offering our customers great value, quality products from clean and tidy shops with the friendliest team in retail.
We aim to offer sensational value to customers on a great range of everyday family-oriented goods. We back up our sensational value with a focus on delivering an ‘old fashioned’, genuine and friendly customer experience.
Our shop teams are essential. They serve thousands of customers each week and have the reputation of Farmfoods in their hands. To our customers, they are Farmfoods.Working Hours :Working 5 days out of 7. Shifts varying which will include weekends. Shifts confirmed on appointment on a rota basis.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Team working....Read more...
Interim Operations Manager
Location: Chatham
Rate: £31–£32 per hour
Contract: Interim, minimum 3 months, with potential for a permanent opportunity
Hours: Full-time, with flexibility to support a 24/7 operation
Are you an experienced Operations Manager with strong people leadership skills and a background in complex, shift-based or 24/7 environments?
We are seeking a hands-on, credible and confident Interim Operations Manager to lead and strengthen a busy 24/7 operation in Chatham. This is an initial three-month interim assignment, with the potential to transition into a permanent position for the right candidate.
You will play a key role in providing visible leadership, improving management consistency and strengthening operational performance across three essential service areas.
This is a people-focused operational leadership role. You do not need to be a technical expert in every service. Strong operational management, people leadership, and the ability to make a tangible difference quickly matter most.
The Role
Joining an established operation, you will work closely with the existing Shift Manager and wider team, drawing on their technical expertise while providing clear operational oversight, structure and accountability.
Your initial focus will be to understand the operation, identify key priorities and introduce practical improvements that strengthen performance, team engagement and service delivery.
Key responsibilities will include:
- Providing visible and confident leadership across operational teams and shifts.
- Strengthening people management, performance management and management consistency.
- Establishing clear expectations, accountability and effective management routines.
- Managing performance, conduct, attendance and capability issues in partnership with HR.
- Reviewing workforce deployment, shift arrangements and management cover.
- Improving communication and handovers across the 24/7 operation.
- Monitoring performance against KPIs, SLAs and service standards.
- Identifying and managing operational risks, incidents and service issues.
- Maintaining a strong focus on health and safety, safeguarding and service resilience.
- Working collaboratively with technical specialists and internal stakeholders.
- Identifying and embedding practical improvements to service quality, efficiency and customer outcomes.
- The objective is to leave behind stronger management practices, improved operational effectiveness and a clear plan for longer-term improvement.
About You
We are looking for an experienced operational people leader who can establish credibility quickly, take ownership and make a positive impact in an interim environment.
You will ideally have:
- Significant experience managing people within a busy operational service environment.
- Experience leading a 24/7, shift-based, time-critical or similarly complex operation.
- A strong track record of motivating, developing and managing teams.
- Experience coaching and supporting other managers.
- Confidence handling challenging performance and employee relations matters.
- Experience managing service delivery against KPIs, SLAs or defined standards.
- Strong operational judgement and decision-making skills.
- Experience in workforce planning, resource deployment and operational improvement.
- A practical understanding of health and safety, operational risk and safeguarding.
- The ability to work effectively with specialist colleagues without needing to be the technical expert.
- Experience within contact centres, control rooms, customer service, utilities, transport, logistics, security, emergency response, public services, health and care, or other complex operational environments would be relevant.
What We're Looking For
- You will be a visible, approachable and decisive leader who is comfortable getting into the details, tackling challenges and holding people accountable.
- You will be pragmatic, solutions-focused and confident joining an established operation where improvements need to be delivered quickly and sustainably.
This opportunity would suit an experienced interim manager or an operational leader looking to make a meaningful impact, with the potential to secure a permanent position following the initial assignment.
At KHR, we take care to ensure that you are represented as well as possible, so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regard to a specific role, then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics, etc, please could you also submit a "clean" copy in Word. Thank you.
Knowledge House Resourcing Ltd is acting as an Employment Business in relation to this vacancy. KHR - Recruitment Specialists is a trading name of Knowledge House Resourcing Ltd. Keep in touch with us online for job alerts, industry updates and market trends…
....Read more...
Salvation Army HomesThe RoleWe are looking for an experienced and customer-focused Neighbourhood Manager to provide a high-quality housing management service across the Midlands and Northwest region while also supporting the development and performance of an Assistant Neighbourhood Manager including Nottingham, Manchester and Bolton.Working closely with residents and partner agencies, alongside providing day-to-day leadership, you will be responsible for managing tenancies, resolving neighbourhood issues and supporting customers to successfully sustain their homes.This role offers the opportunity to make a genuine difference to people's lives while helping create safe, sustainable and vibrant communities.What you’ll be doing
Delivering an effective tenancy and neighbourhood management service.Supporting customers to sustain their tenancies.Investigating and resolving anti-social behaviour and tenancy breaches.Undertaking estate inspections and neighbourhood visits.Managing and supporting one Assistant Neighbourhood Manager.Monitoring performance and contribute to service improvements.Responding to customer enquiries and resolving issues promptly.Building positive relationships with residents and external partners.Promoting community engagement and neighbourhood pride.Maintaining accurate records and case management systems.What you’ll bring
Experience within housing, tenancy or neighbourhood management.Excellent communication and customer service skills.Pervious supervisory, coaching or people management experience.Strong problem-solving and conflict-resolution abilities.Experience of managing a varied caseload independently.A flexible and proactive approach to service delivery.Working ArrangementsThis is a hybrid role offering a balance of home-based working and regular travel within your designated region.As a Neighbourhood Manager, you will primarily work from home while managing a portfolio of schemes and tenancies across your patch. The role requires regular travel to schemes and communities to undertake tenancy management activities, resident engagement, estate inspections, partnership meetings, property visits, and investigations.As travel is an essential requirement of the role, a full UK driving licence and access to a vehicle are desirable.This role offers the flexibility of hybrid working while maintaining a strong focus on resident engagement and visibility within our communities.Additional InformationThis role includes line management responsibilities for 1 scheme based assistant neighbourhood manager.Areas of responsibility may change from time to time to support evolving business and customer needs.Our OfferIn return, we offer a competitive and supportive benefits package, including: 26 days annual leave plus bank holidays, increasing to 31 daysCar allowanceWestfield Healthcare Cash Back Plan (including cashback for optical, dental, therapies, plus 24/7 GP access and counselling support)Matched pension scheme up to 6% (with salary sacrifice option)Enhanced family leave from day one, including enhanced maternity/adoption and paternity payOccupational sick payFinancial support options, including season ticket loans, emergency loans, mortgage advice and wellbeing supportPaid volunteering daysCycle to Work SchemeDiscounted private medical insuranceSupport to learn, broaden your skills and develop your careerA fun and inclusive work culture where individual differences are valued and championedClosing date: 21 September 2026 (please note we may close the vacancy early if we receive a large volume of applications)About The CompanyFounded in 1959, Salvation Army Homes is a registered provider and exempt charity, and a subsidiary of The Salvation Army. We are a specialist provider of housing and support services across England, owning and managing around 4,500 homes in partnership with 79 local authorities. We provide general needs housing, supported accommodation, and homes for older people.If you join our passionate staff team you will be contributing to our mission; “Safe Homes. Transform Lives” where you will make a positive difference to residents, who are at the heart of everything we do.Guaranteed interview scheme: Please let us know if you have a disability, are a Salvation Army Homes resident or ex-resident, are a care leaver, or ex veteran as we guarantee an interview if you meet the minimum requirements of the role.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. If you require any adjustments or support to enable you to participate fully in the selection process, please let us know. We are committed to ensuring an inclusive and accessible recruitment experience.....Read more...
Facilities Engineering / Technical Manager - Client Direct / In-house - Data Centre - Slough - Up to £70,000 per annum Are you looking for a role Client side / In-house?Are you looking to come off Shift?Are you looking for a role in Slough and have Data Centre experience?Fantastic opportunity to work as part of the In-house maintenance team for an established Data Centre provider. CBW are currently recruiting for a Facilities Engineering / Technical Manager to be based on a critical data centre in Slough. The successful candidate will be electrically qualified with a proven track record in critical environments (Ideally a Data Centre). Hours of workMonday to Friday - 08:00am to 17:00pmFlexible approach to working hours (Out of hours work) Key duties & ResponsibilitiesManage day to day operation including repair and maintenance, Security, change control process, procurement, accounting & budgeting related issueManage subcontractors and provide a 12 month planner of contractor site visits/ PPMsManage/execute Data Centre’s expansion, modification, maintenance or new customer move- in projects.Preparation of maintenance contract & tender document.Supervise and liaise with external vendors in respect of regular communications and ad-hoc work and respond to issues that arise.Manages specifications, problems, issues, performance, and administration.Prepare Management report, Power point presentation, SOP/EOP, Critical activities planning such as Power down & Pull-the-Plug test, Emergency / Disaster Recovery plans / Business Continuity Plans, Data Centre customers’ reportAs an incident manager to manage all incidents and prepare incident reports.Engages with internal stakeholders to gain feedback on customers’ enquiry.Intervenes, analyses, manages and resolves business conflicts between the company and the vendors / suppliers.Implementing procedures of safety system and performance measurement like scorecard to ensure quality and reliability of services meeting client’s requirements.Provide superior customer service to clients through all Facility functions.Routinely inspect all areas to ensure performance measures are being maintained and proactively self- reporting the problems of facilities.Able to track and update on the financial budget.Liaise with MEP, IDC, Security and Office Manager and produce datacentre operation report on a weekly basis.Responsible for Data Centre Facility Management operations.Establish engineering and operation procedures and roll out for site staff.Ensure compliance with all local statutory regulations.Managing all vendors to carry out maintenance for all installations during weekend and review maintenance reports.Provide solutions for technical issuesParticipate in Disaster Recovery Plan per the Client’s requirement.Manage and Monitor the Data Centre Infrastructure Management System and all sub systems including but not limited to BMS, PMS, and SMS. Update technical drawing regularly / Inventory list / Asset listAudit FM shift handover/performance/work/Procedure monthly and CMI own the right to audit internally.RequirementsCity & Guilds Level 2&3 and AM2 or equivalentCity & Guilds 18th Edition IEE RegulationsProven track record of handling Uptime Certification is a must.HV & LV Authorised Person (Highly desirable / Not essential)Experience in facilities operation in Data Centre, Telecommunications industry.Able to coordinate with utility company and deal with High Voltage.Knowledge of critical facilities including Chiller, CRAC, UPS, STSStrong leadership, people, and communication skillsStrong PC literacy and proven ability to manage daily activities using various systems including MS excel and PowerPoint.Please send your CV to Katie@cbwstaffingsolutions.com for more information. ....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The Construction Management Associate is responsible for assisting the Construction Manager in all aspects associated with a construction-related project. This will include but is not limited to, General Contracting projects, larger-scale Contracting Patch and Repair Projects, TremCares, etc. This will involve working with the Construction Manager, Project Superintendent, or WTI Technician assigned to the project to ensure the project is effectively executed anc completed safely, and all contractual obligations are adhered to. Additional duties will include participating in onsite meetings, scope of work development, proposal review, specification review, completion of project schedules, assembling project submittals, obtaining building permits, project closeout documents, and other duties as directed by the Construction Manager.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Responsible for contributing to and validating proposals and specifications.
Conceptual Phase (specification development, establishment of milestone dates)
Program Planning Phase
Design Phase
Conduct Pre-Proposal Meetings
Proposal Phase
Construction Phase
Conduct Pre-Construction
Effective Close-out
Cost Estimates and schedules
Use of ebuilder for all project documentation per policy manual.
Assist the Construction Manager in tracking project costs, budget variances, and profitability.
Accountable for Quality Assurance.
Ensure the subcontractor has submitted the required documents.
Establish timelines and goals.
Manage key metrics and report as required.
Coordinate with Program Managers, Project Administrators, Project Estimators, Specification Writers, Sales Representatives, and RBM when needed.
Assist in the review of submitted proposals and contractor interviews for specification and contractual compliance.
Review of line-item generated proposal documents.
Direct Project Superintendents as needed.
Competencies:
Adaptable, willing to change with business necessity
Professional and lead by example
Diversity awareness and ability to adjust to multiple personalities
Planning and organizational skills. Able to juggle multiple priorities and demonstrate good task management
Excellent customer service skills and ability to build relationships
Technical knowledge of all products and services that WTI offers
Understanding of Construction Management tasks
Superior written, oral, and digital communication skills
Able to create performance reporting
24-hour reply response to all inquiries
Ability to use and understand Microsoft Office and other software as required.
Specification Development Stage:
Works with the Construction Manager and Sales Representative to establish a scope of work for the project.
Completion of specification requests and related documents.
Responsible for specification review as required by the Construction Manager.
Pre-Proposal Stage:
Conducts Pre-Proposal Meeting and distributes completed Pre-Proposal Meeting documentation to all applicable parties.
Assist the Construction Manager in reviewing proposals.
Prepare Proposal Documents as directed by the Construction Manager.
Pre-Construction Stage:
Publish the Project Schedule.
Assists Construction Manager in planning and coordinating the Pre-Construction Meeting.
Engages with the Project Superintendent to provide necessary project information.
Conducts Pre-Construction Meetings and distributes completed Pre-Construction Meeting documentation to all applicable parties.
Obtain Building Permit when required.
Construction Stage:
Review Daily Inspection Forms and ensure they are distributed to all applicable parties and uploaded into project files.
Visits job site as necessary or directed by the Construction Manager.
Conduct weekly Progress Meetings, virtual or onsite, and distribute meeting minutes to all applicable parties.
Maintain Project Schedule and update on a weekly basis.
Perform site audits as appropriate.
Review subcontractor payment requests with the Construction Manager.
Assemble AIA billing applications for the Construction Manager's review and approval.
Assist the Construction Manager, Project Superintendent, Subcontractor, Owner, or Sales Representative as needed.
Close Out Stage:
Assist the Construction Manager in coordinating the final inspection.
Ensure all required documents are uploaded into the project files.
Other Requirements:
Ability to travel out of town may include overnight travel
Must have transportation and a valid driver's license
Ability to work weekends and/or holidays if needed
Ability to pass pre-employment drug test
Ability to read, write, and speak English
Open to relocation after completion of the programThe salary range for applicants in this position generally ranges between $52,000 and $55,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
JOB DESCRIPTION
Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
GENERAL PURPOSE OF THE JOB:
The Shipping Clerk is responsible for coordinating and processing outbound shipments to ensure orders are accurately documented, properly scheduled, and shipped in a timely manner. This position maintains accurate shipping records, prepares bills of lading and other required documentation, enters shipment information into company systems, coordinates with carriers and internal departments, and supports the efficient flow of finished products to customers.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Assure orders and shipping quantities match picking documents through careful audit of said documents.
Work with Plant Operations, Customer Service and Purchasing to resolve allocation discrepancies.
Help with or complete special projects at the discretion of the Distribution Services Manager.
Ensure good security processes are followed with regard to the CTPAT (driver and visitor sign in).
Answer/route all telephone calls in a polite manner, taking messages and routing to proper individual in a timely manner.
Assists & evaluates needs with shipping points, services, weights & freight permits, and other information needed.
Initiates, answers & documents tracer inquiries when requested via email and/or fax.
Maintains shipping stations are in working order and stock with materials
Notifies consignee of shipment arrival and coordinates shipment information to other offices and/or agents.
Arranges for movement of freight to consignee/agent & updates the system with information.
Route Shuttle Drivers to maximize the efficiency of moving the Production stock to the DC.
Processes necessary invoices to appropriate office for payment.
Enter data pertaining to domestic and international shipments into the company's ERP system and into the shipping systems of commercial freight carriers
Monitor the supply of packaging materials and requisition additional supplies as required
Confirm physical shipment of goods and facilitate tracking of packages
Identify errors on packing lists & invoices and correct them
In conjunction with senior supervisor will be responsible for all outbound freight to comply with warehouse operations.
Using ERP System, prepare accurate bills of lading for outbound freight.
Ensure that drivers depart with appropriate paperwork.
Ensure the accuracy of all shipping documents by strict adherence to standard operating procedures.
Gather, enter into warehouse management system and maintain all data and records relative to shipping and receiving activities.
Complete necessary management reports as required.
Responsible reporting Cycle Counts to Distribution Services Manager as required by identified Cycle Count Program.
All other duties as assigned by immediate Supervisor(s).
EDUCATION REQUIREMENT:
High school diploma or general education degree (GED)
EXPERIENCE REQUIREMENT:
One to two years related experience and/or training
PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, climb, balance, kneel, talk, hear, and lift up to 50 lbs.
ADDITIONAL INFORMATION:
Ability to work effectively in a team environment.
Ability to multitask while maintaining accuracy and attention to detail.
Demonstrates reliability, flexibility, and dependability.
Models the values and expectations of 168, including integrity, responsible entrepreneurship, commitment, and moral courage.
Demonstrates ethical and professional business conduct.
Fulfills ISO-related responsibilities and completes and maintains all required training. Reports suspected violations, including those involving business associates.
Follows all safety procedures, reports potentially unsafe conditions, and properly uses and maintains equipment and materials.
BENEFITS AND COMPENSATION:
The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.Apply for this ad Online!....Read more...
An opportunity has arisen for a Business Centre Coordinator to join a leading business support organisation providing independent advice, consultancy, finance, marketing and training to help small and growing businesses develop and thrive
As a Business Centre Coordinator, you will be supporting the smooth day-to-day running of the centre, combining reception, administration, facilities coordination and customer service. This role offers salary of £27,500 and benefits.
This is a fully office-based role, 5 days per week. A 4-day, 0.8 FTE arrangement may be considered for an exceptional candidate.
You will be responsible for:
* Managing reception duties and providing a professional first point of contact for visitors, tenants and enquiries.
* Delivering a high standard of customer service across face-to-face, telephone and email communication.
* Providing accurate administrative support, including maintaining CRM records and preparing reports.
* Raising and issuing invoices as required.
* Supporting tenant administration, including onboarding, renewals, offboarding and lease-related documentation.
* Opening and securing the premises and individual units when required.
* Monitoring general building requirements, including cleanliness, stock levels and supplies.
* Coordinating meeting room bookings, including room preparation and refreshments.
* Supporting centre marketing activities such as newsletters, social media and tenant events.
* Handling initial enquiries and directing clients towards relevant services and support.
* Monitoring services and liaising with clients to obtain supporting information where necessary.
* Maintaining accurate client records, statistics and monitoring information.
What we are looking for:
Essential:
* Previously worked as a Business Centre Operations Officer, Business Centre Coordinator, Workspace Coordinator, Business Centre Administrator, Serviced Office Coordinator, Workplace Coordinator, Operations Coordinator, Operations Administrator,
Business Centre Receptionist, Business Centre Supervisor, Enterprise Centre Coordinator, Administrative Assistant, Assistant Business Centre Manager
* Experience working with CRM and content management systems.
* Level 3 education or equivalent.
* Background in customer service and general administration.
* Skilled in using Microsoft Word, Excel and PowerPoint.
* Confident computer skills, including spreadsheets, word processing and other relevant software.
* Good numeracy skills.
Highly prefered:
* Experience with outbound invoicing and/or credit control.
* Basic experience with Xero and handling enquiries.
* Basic knowledge of event management platforms such as Eventbrite and/or Cademy.
* Background in using document management systems such as DocuSign
Similar Environments:
Business Centre, Business Hub, Enterprise Centre, Enterprise Hub, Workspace, Flexible Workspace, Managed Workspace, Serviced Office, Coworking, Co-working, Workplace, Office Centre, Innovation Centre, Community Hub
Shifts:
* Monday - Thursday: 8:30am - 5:00pm
* Friday: 8:30am - 4:30pm
Apply today if you are organised, customer-focused and looking for a varied operational role within a busy business centre.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
