General Manager – Grocery/Food Hall - Kohler, WI - $100,000 - $120,000We are working with our long-standing client in search for a General Manager for their full-service, boutique grocery store and food hall. By joining this company, you will be integrated into their ommunity with being part of providing extensive selections of organic and locally grown products.The market is seeking a General Manager to lead operations, ensuring high-quality service and efficient management of daily activities. The ideal candidate will oversee inventory, staff training, and customer relations, while driving sales growth and maintaining the store's excellent reputation.Company benefits:
Company investment into personal and career developmentComprehensive Benefit Package, including 401KCompetitive SalaryBeing part of a established hospitality group
Ideal General Manager:
5 years in a managerial role within a grocery or specialty retail environmentA passion for and familiarity with local products and vendors to source high-quality, unique itemsAbility to lead and motivate a diverse team, focusing on staff development and performance managementExpertise in managing inventory, budgeting, and financial reporting to optimize sales and reduce costsStrong communication skills and a commitment to delivering outstanding customer service and building community relationships
If you are keen to discuss the details further, please apply today or send your cv to Ashley at COREcruitment dot com ....Read more...
Assistant Manager Telford £32,000 per annum + Bonus
**This role involves mechanical duties**
Location: Telford
Salary: Up to £33,000 per annum + £40K OTE (uncapped)
Working Hours: 5 days a week
We are seeking a skilled Assistant Manager to join the UKs largest Automotive service, maintenance, and repair business at their busy Telford location. If you are passionate about automotive services, have experience in team leadership, and possess technical or mechanical expertise, this could be the perfect opportunity for you!
Benefits:
- 5.6 weeks annual leave
- Up to 50% off garage bills at our Autocentres and 25% off most products in our retail stores
- Discounts on a wide range of products and services, including groceries, shopping, insurance, days out, restaurants, and more
- Family & Friends Discount Events
- Share Save Scheme with 20% discount on shares
- Health Cash Plan for wellbeing services and the ability to claim back healthcare costs
- Pension Scheme & Life Assurance
Key Responsibilities:
- Oversee daily site operations to ensure outstanding customer service and satisfaction
- Coach, train, and mentor team members to develop skills and improve performance
- Ensure compliance with Health and Safety regulations and standards
- Assist the Site Manager in achieving business objectives and operational targets
- Maintain high standards of technical and mechanical work to deliver top-quality service
- Foster a positive and productive work environment
Key Requirements:
- Proven experience in delivering excellent customer service and satisfaction
- Ability to coach and provide on-the-job training to team members
- Technical/mechanical experience in the automotive industry
- Knowledge of Health and Safety compliance standards
- Strong communication skills, both verbal and written
- Proficient in IT, with the ability to learn in-house systems
- Strong time management and organisational skills
- A valid UK driving licence
If you're ready for a challenging and rewarding opportunity as an Assistant Manager in the automotive industry, we want to hear from you! Apply today to take the next step in your career.....Read more...
Bench General Manager – Restaurant/QSR Oxford £41,240 per annum + up to £9k bonus & benefitsAre you looking to join one of the most rapidly-expanding and innovative restaurant brands in the UK at present? Are you looking for a fast paced role in a thriving, busy environment? Are you hard-working and friendly with a passion for customer service?Our client is an international quick-service restaurant operator, who have experienced rapid growth in the last few years within the UK. Focusing on an American-themed menu, this brand offers a quality product that is freshly made to order and fully customisable. There are plans to grow the brand further within the UK, making this a fantastic time to join the company as a General Manager.The role of the Bench General Manager is to ensure the smooth day to day running of the restaurant, whilst ensuring financial profitability and leading a motivated and engaged team. The ideal Bench General Manager will have experience within a branded QSR or casual dining environment where they have led their teams from the front and proactively developed others. They will be enthusiastic and passionate with high levels of energy to deal with a fast-paced business; in addition to demonstrating exceptional levels of customer service.Key Responsibilities:
Scheduling labour in line with a budget
Cost-efficient stock control and ordering
Coaching and developing your team to be the best
Ensuring the highest levels of customer service at all times
Controlling P&L accounts and reviewing financial reports
Overseeing recruitment, appraisals, performance management and action plans.
Ensuring that the restaurant provides a safe environment for both staff and customers
This is a fantastic opportunity for a hard working, ambitious and experienced General Manager / Assistant Manager. If you are interested in this position please apply with an up to date CV.
By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.
To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in:
Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality, Catering & Leisure | Marketing, Digital & Technology | Office & Administration | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse.
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Are you a passionate leader with a love for exceptional customer service and premium products? We're seeking an experienced Area Manager to oversee multiple locations for a leading, high-quality grocery brand. This role offers a fantastic opportunity for a dynamic professional to drive store performance, motivate teams, and deliver a consistently outstanding shopping experience.Key Responsibilities of the Area Manager
Oversee and support multiple stores, ensuring they meet high standards of customer service and brand quality.Motivate and lead store managers and their teams, fostering a positive and productive work environment.Drive sales and performance, setting and achieving ambitious targets across all locations.Ensure each store upholds brand values and provides a memorable customer experience.Control costs and optimize resources to ensure each store operates efficiently and within financial guidelines.Drive process improvements and streamline operations, ensuring all stores comply with health and safety, regulatory, and company policies.Stay informed about market trends, competitor activities, and local demographics to make strategic decisions that enhance the brand’s presence and performance.
The Right Area Manager
Proven experience in a multi-site management role, preferably within retail or grocery.Strong leadership and people-management skills, with the ability to inspire and motivate diverse teams.A results-driven mindset, with the ability to develop strategies that boost sales and enhance customer satisfaction.Exceptional communication and organizational skills.
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The Bodyshop Manager role:
- Up to £75,000 per annum + Bonus
- Excellent Benefits
- Permanent Role
We have a fantastic opportunity for an experienced Bodyshop Manager to join a leading Bodyshop in the Slough area.
Roles and Responsibilities for the Bodyshop Manager role:
- Manage activities of the production/workshop operations to ensure efficient work scheduling
- Maximise utilisation of human resources; parts ordering; site control; sub-contracting; valeting
- Implement/manage work processes to ensure quality/service levels meet or exceed expectations
- Hold daily production meetings to ensure work completion targets with team leaders, parts and reception staff
- Identify training and development needs and (subject to approval) implement required training and/or coaching
Skills and experience required as a Bodyshop Manager:
- Previous experience in a similar role or as a Workshop Control / Bodyshop Manager is required for this position
- A team player approach is essential
- A strong leader, who will lead their team to produce a result in terms of customer service, efficiency, and profit
- You will have a clear understanding of modern repair processes and techniques, also an eye for driving sales opportunities combined with strong interpersonal skills
If you want to hear more about the Bodyshop Manager role, please send us your CV by clicking apply now or by contacting Piam Pishgoo on 01202 552915 or piam@holtautomotive.co.uk to discuss further.
Bodyshop Manager - £75k - Bodyshop Slough....Read more...
I have an exciting opportunity for an experienced Operations Manager to join a fantastic bakery group, known for its unique and outstanding products. With multiple locations across London, this beloved brand is celebrated for its creativity and high-quality offerings. This is a fantastic role for someone who thrives in a fast-paced environment and is ready to take ownership of the operational side of the business as it continues to expand.Start date: January 2025About the role of Operations Manager:
As the Operations Manager, you will be responsible for overseeing day-to-day operations across several bakery locations in London.You’ll lead and develop store managers, ensure operational efficiency, and maintain the brand's high standards of customer service and product quality.You will play a critical role in driving the company’s growth, implementing new processes, and leading your team through an exciting period of expansion.Full responsibility for the P&L of your area.
Skills and Experience needed as Operations Manager:
Proven experience in a senior General Manager or Operations Manager role, ideally within the bakery, café, or fast-paced food retail industry Strong leadership skills with a people-first approach to team management Passion for delivering excellent customer service and maintaining product quality Ability to thrive in a dynamic, evolving environment and contribute to a growing brand
If you are keen to discuss the details further, please apply today or send your cv to ben@Corecruitment.com....Read more...
Factory Technical Manager £50,000 – 60,000 DOE + Excellent BenefitsMy client, a successful and award winning FMCG food manufacturing company based near Dorchester is looking to recruit a Technical Manager / Quality Manager. The company supplies retailer, food service, manufacturing and export sectors and the experienced Technical Manager / Quality Manager will head up the site technical team reporting into the Group Head of Technical. This vacancy has arisen due to a retirement.The main purpose of the role is to lead the site Quality Assurance function, ensuring full compliance with legal, customer, and accreditation requirements. Manage and continually improve the site’s Quality System, fostering a culture of continuous improvement in quality, safety, and operational efficiencyTechnical Manager Main Duties and Responsibilities will include:
Motivating and developing the team by being visible in the factory, leading by example and working closely with other managers to ensure technical integrity and best practice.To support and facilitate all third party and customer technical audits.Ensure site HACCP plans for all products are established, implemented, maintained, and verified.To complete and respond to customer technical queries.Alerting adverse trends and arranging effective action plans in a timely manner.Maintain and develop the site Quality Management System to meet evolving standards and regulations.Work closely with the NPD Manager / site team to ensure smooth transition of products from concept to launch.
The successful Technical manager must have:
Hands-on Technical / Quality Management experience gained from a food or drink manufacturing backgroundExperience in a customer facing roleUnderstanding of Food legislation, Food Safety and microbiologyFormal Food qualificationA UK valid driving licence is also essential.
In return the successful Technical Manager will be working for a growing and award winning food manufacturer in the beautiful Dorset countryside. You will earn a competitive salary of between £50-60k DOE and benefits This role is commutable from Frome, Trowbridge, Salisbury, Wells, Dorchester, Poole, Bournemouth, Shepton Mallet, Yeovil, Shaftesbury, Andover, Weymouth, Blandford Forum Key word search – Technical Manager, QA Manager, Quality Manager, Senior Technical Manager ....Read more...
Factory Technical Manager £50,000 – 60,000 DOE + Excellent BenefitsMy client, a successful and award winning FMCG food manufacturing company based near Dorchester is looking to recruit a Technical Manager / Quality Manager. The company supplies retailer, food service, manufacturing and export sectors and the experienced Technical Manager / Quality Manager will head up the site technical team reporting into the Group Head of Technical. This vacancy has arisen due to a retirement.The main purpose of the role is to lead the site Quality Assurance function, ensuring full compliance with legal, customer, and accreditation requirements. Manage and continually improve the site’s Quality System, fostering a culture of continuous improvement in quality, safety, and operational efficiencyTechnical Manager Main Duties and Responsibilities will include:
Motivating and developing the team by being visible in the factory, leading by example and working closely with other managers to ensure technical integrity and best practice.To support and facilitate all third party and customer technical audits.Ensure site HACCP plans for all products are established, implemented, maintained, and verified.To complete and respond to customer technical queries.Alerting adverse trends and arranging effective action plans in a timely manner.Maintain and develop the site Quality Management System to meet evolving standards and regulations.Work closely with the NPD Manager / site team to ensure smooth transition of products from concept to launch.
The successful Technical manager must have:
Hands-on Technical / Quality Management experience gained from a food or drink manufacturing backgroundExperience in a customer facing roleUnderstanding of Food legislation, Food Safety and microbiologyFormal Food qualificationA UK valid driving licence is also essential.
In return the successful Technical Manager will be working for a growing and award winning food manufacturer in the beautiful Dorset countryside. You will earn a competitive salary of between £50-60k DOE and benefits This role is commutable from Frome, Trowbridge, Salisbury, Wells, Dorchester, Poole, Bournemouth, Shepton Mallet, Yeovil, Shaftesbury, Andover, Weymouth, Blandford Forum Key word search – Technical Manager, QA Manager, Quality Manager, Senior Technical Manager ....Read more...
General Manager – £40,000+Tronc+BonusCompany Perks:
Company pensionStaff discount schemeMultiple sites across LondonBonus scheme
About The Role:We are seeking a passionate and experienced General Manager to lead a small team and uphold the standards of excellence in this cosy 50 cover restaurant/bar. The ideal candidate will have a robust background in premium dining, extensive wine knowledge, and a keen understanding of traditional British food. You will be responsible for overseeing daily operations, driving business growth, and ensuring the guests receive the highest quality service. Key Responsibilities:
Manage all aspects of daily operations, including staff management, and customer service.Develop and implement strategies to enhance customer experience and drive sales growth.Maintain high standards of food and beverage quality, ensuring compliance with health and safety regulations.Curate and manage an extensive wine list, offering expert recommendations to the guests, and manage the cellar confidently.Lead, train, and motivate a team of dedicated staff to achieve business goals and maintain a positive work environment, leading from the front.Handle customer inquiries and feedback with professionalism and a commitment to satisfaction.Identify opportunities to elevate the offerings and expand sales.
Requirements:
Proven experience as a General Manager in a premium dining environment.Extensive knowledge of wines, including pairing, tasting, and cellar management.Strong leadership and interpersonal skills, with the ability to manage and inspire a diverse team.Excellent organizational, multitasking, and communication abilities.A passion for delivering outstanding customer service and creating a welcoming atmosphere.
If you are keen to discuss the details further, please apply today or call Kate B on 0207 790 2666....Read more...
Business Development Manager, basic £55K OTE £69K permanent position, Monday to Friday, No weekend working, Car allowance £350 a month/or Company car, Critical Illness & Death in Service cover, Health cash plan, opportunities for professional growth and development.
This position is working with a market-leading Vehicle Modification Compnay , they are rapidly expanding and to continue this growth they are looking for a Business Development Manager to develop the customer base they currently have.
The ideal candidate will have a background within the automotive sector, ie, dealership, fleet, vehicle conversion, vehicle leasing, and even vehicle equipment sales.Responsibilities of the Business Development Manager
Manage quote process to allocated customers.
Participation in meetings and exhibitions
Development of new accounts/generation of sales leads
Growing company presence in their market
Overall project management and responsibility for allocated clients
Efficient planning, research, and maximisation of business potential through the customer base
Ensure that all stakeholders are updated on the overall project plan for builds.
Liaison with both the build and technical team regarding up-and-coming builds
Maintain familiarity with vehicle lines, to best advise customers.
Maintain familiarity with current product lines and features.
Provision of guidance and advice to customers on the purchase and installation of product
Develop good customer relationships, to maintain and grow business opportunities.
Benefits of the Business Development Manager role:
£55K OTE £69K
Permanent position, Monday to Friday,
No weekend working
Car allowance £350 a month/or Company car.
Critical Illness & Death in Service cover.
Health cash plan,
Opportunities for professional growth and development.
If you would like a private chat about the position, please contact Rodger Morley at E3 Recruitment....Read more...
The Company:
Family run market leader within orthopaedic surgical devices.
Growing steadily year on year with innovative, cutting edge products.
Worldwide distribution and a leading manufacturer within orthopaedics.
Good progression and career potential.
The Role of the Regional Sales Manager
Looking for an ambitious sales person to sell their range of orthopaedic power tools and associated disposables to hospitals in the UK.
The role will focus on maintaining and growing current customer accounts whilst actively seeking out additional revenue streams from new customers.
The position will require the successful candidate to work independently
Looking for an applicant who is commercially minded, results driven and customer service focused.
Will be liaising with and selling to orthopaedic surgeons, consultants, nurses, procurement etc.
Covering postcodes AL, CB, HP, LU, OX, SG, WD (St Albans, Cambridge, Hemel Hempstead, Luton, Oxford, Stevenage & Watford
Benefits of the Regional Sales Manager
£49k basic salary + £20,250 OTE
Company car
Phone
Laptop
Life assurance
Pension
25 days’ holiday
The Ideal Person for the Regional Sales Manager
Looking for someone currently working within medical/ surgical sales wanting to transition into the orthopaedic field.
Will also consider a skilled salesperson with a proven sales record, looking to make a career move into medical/ surgical sales.
Looking for applicants who are commercially minded, results driven and customer service focused.
Money motivated, target driven, but consultative in approach.
If you think the role of Regional Sales Manager is for you, apply now!
Consultant: Rio Barclay
Email: riob@otrsales.co.uk
Tel no. 0208 397 4114
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.....Read more...
The Company:
This is a great opportunity to join a recognised British flooring manufacturer.???
The Company have a proven track record within the market and lead in their product development and customer service.?
Professional company with an excellent induction programme.??
Sustainability has been part of the company’s identity for decades.??
The Company are highly regarded within the flooring industry and are focused on providing market leading quality, service and value.?
The Role of the Territory Manager
As a Territory Manager you will be maintaining and growing existing business through selling the companies range of flooring into retailers in Truro, Plymouth, Exeter and Torquay
Throughout the area, as Territory Manager you’ll also be targeting new business.?
You’ll be tasked with selling the companies new product launches which have been tailored to incoming business for the area.?
This area has huge potential to grow business throughout, due to the large number of new developments.?
A new role for the business, the Territory Manager will be joining the business during a time of incredible growth.??
Benefits of the Territory Manager
Up to £38k
Uncapped Commissions
Lunch allowance
Pension
Healthcare
Car
Laptop
Mobile
Training
The Ideal Person for the Territory Manager
Will have sold flooring or a decorative product into retailers, will also consider someone up and coming, who has an internal role within flooring, looking for an external role.?
Important attributes are Hunger, Ability and Drive.
Our client is looking for someone who is results driven, thrives on a challenge and has the ability to work in a pressured environment.?
Must have a pro–active approach to sales and customer service, the key is to build and maintain relationships.??
Disciplined in hitting targets, honest, enthusiastic and with the drive to be the best as well as a team player.??
Good knowledge of the local area.?
Will hold a Full Driving licence.?
If you think the role of Territory Manager is for you, apply now!
Consultant: Sarah Dimmock
Email: Sarahd@otrsales.co.uk
Tel no. 0208 397 4114
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally....Read more...
Role: Customer Care Manager
Location: Kilkenny
Salary: Negotiable DOE
Our client has grown rapidly into one of Ireland’s most highly regarded civil engineering providers specialising in water conservation and public realm projects, with a diverse team from a range of backgrounds, skillsets and education levels. We provide a safe and healthy workplace in a fast-paced, dynamic industry.
Currently recruiting a Customer Care Manager to oversee and lead our customer care team. This full-time, office-based position offers an excellent opportunity for a proactive individual dedicated to driving high standards of customer satisfaction and continuous improvement within the team. You will be the key liaison with senior management and other departments, ensuring effective communication and collaboration.
Responsibilities:
Team Management:
Lead and oversee a team of customer service representatives, providing guidance, support, and training as needed.
Foster a positive and motivating work environment, promoting teamwork and individual growth.
Set clear performance goals and regularly evaluate team members' performance, providing constructive feedback and recognition.
Ensure effective staffing, scheduling, and resource allocation to meet customer service objectives.
Customer Relationship Management:
Build and maintain strong relationships with customers and stakeholders, addressing their inquiries, concerns, and feedback in a timely and professional manner.
Develop strategies in line with contractual obligations to enhance customer satisfaction, timely resolutions and retention.
Monitor customer interactions and ensure high-quality service delivery, adhering to company standards and policies.
Collaborate with cross-functional teams, including engineers and the operations team, to fulfill customer requirements and ensure seamless service delivery.
Managing the customer care requirements to ensure customer first culture is delivered across the group
Process Improvement:
Continuously evaluate customer service processes and identify opportunities for improvement.
Implement strategies to streamline operations, enhance efficiency, and optimize customer experience.
Monitor key performance indicators (KPIs) to assess the team's performance and identify areas for improvement.
Develop and implement training programs to enhance the team's skills and knowledge.
Communication and Reporting:
Serve as a point of contact between customers, engineers, and the operations team, facilitating effective communication and information sharing.
Prepare regular reports and presentations on customer service performance, highlighting key metrics, trends, and areas of focus.
Collaborate with senior management to provide strategic insights and recommendations to improve customer service operations.
Requirements:
Proven experience in a similar customer service management role, preferably within the civil industry or related field.
Strong leadership and team management skills, with the ability to motivate and inspire team members.
Highly motivated adaptable individual, working to the highest professional standards and with proven ability to deliver results within an agile team.
Excellent interpersonal and communication skills, both verbal and written.
Sound problem-solving and decision-making abilities, with a customer-focused mindset.
Ability to collaborate effectively with cross-functional teams and stakeholders.
Proficiency in customer service software and tools.
A degree or equivalent qualification in a relevant field is desirable.
MC....Read more...
An exciting opportunity has arisen for Agricultural Service Coordinator to join a well-established agricultural machinery company, offering a comprehensive range of new and used agricultural equipment.
As an Agricultural Service Coordinator, you will report to the Service Manager and oversee the day-to-day control and management of the workshop and service operation.
You will be responsible for:
* Lead and motivate a team of agricultural engineers / apprentices.
* Plan workloads, allocate tasks, and monitor progress.
* Collaborate with the group service manager and parts manager for efficient service delivery.
* Focus on achieving targets and maintaining excellent customer service.
What we are looking for:
* Strong knowledge of agricultural engineering.
* Excellent organisational and computer skills.
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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An exciting opportunity has arisen for Agricultural Service Coordinator to join a well-established agricultural machinery company, offering a comprehensive range of new and used agricultural equipment.
As an Agricultural Service Coordinator, you will report to the Service Manager and oversee the day-to-day control and management of the workshop and service operation.
You will be responsible for:
? Lead and motivate a team of agricultural engineers / apprentices.
? Plan workloads, allocate tasks, and monitor progress.
? Collaborate with the group service manager and parts manager for efficient service delivery.
? Focus on achieving targets and maintaining excellent customer service.
What we are looking for:
? Strong knowledge of agricultural engineering.
? Excellent organisational and computer skills.
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Service Delivery Manager – IT Managed Service Provider
Hybrid working
London
Service Delivery Manager required by one of the fastest growing SME IT Service Providers in the UK (+50% headcount grown in the past two years). The business comprises circa 100 employees across 3 sites, delivering IT and Consulting services to businesses across London and the South.
Core areas of expertise are IT consultancy, Support and Cloud service provision (primarily Microsoft stack), to SME’s in the Accountancy and Professional Services sector.
They are one of the highest calibre IT Service Providers we work with, and their tech staff are some of the most competent in the business.
They’re going from strength to strength and, with exemplary customer service being at the heart of their organisation and as a result of rapid recent grown, they’re now seeking an additional Service Delivery Manager to ensure the highest level of service provision to their expanding client portfolio.
What you’ll do:
Service Optimisation
Monitor and coordinate IT service desk functions to ensure seamless service delivery.
Maintain high performance levels for service-related processes and proactively implement improvement activities where necessary.
Take ownership of critical incidents, collaborating with resolution parties, and facilitating effective communication between stakeholders for root cause analysis.
Establish and maintain robust systems, procedures, and methodologies to support outstanding service delivery.
Client Management
Conduct regular reviews (monthly, quarterly, and biannual) with key stakeholders.
Generate reports to measure success against client KPIs and SLAs, analysing data to inform Quarterly Business Reviews (QBRs) and Service Reviews.
Create and run ad-hoc reports to provide timely client status information for QBRs (e.g., Windows Updates).
Continuously enhance reporting processes, minimizing manual effort and maximizing reporting tools’ utilization.
Craft high-quality client-facing reports and deliver them to key stakeholders.
Efficiency Enhancement
Collaborate with Team Leaders to conduct weekly ticket quality checks.
Address small improvements with Engineers and escalate significant issues and recurrent problems to Team Leaders.
Analyse third-party and internal processes, devising strategies for service delivery optimization.
Identify and minimize the frequency of recurrent tickets
What you’ll need:
An absolute passion for ensuring the provision of exemplary customer service / service delivery
3+ years of experience in Service Delivery, Service Management or Customer Success from within an SME IT Service Provider or IT Managed Services background
Strong knowledge of ITIL
To be highly organised with excellent written and oral communications
Ability to present to external clients
The business operates a flexible working policy, with a minimum of 2 days in the office required per week.
The role is paying up to £50k.
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Are you a natural leader with a passion for artisan baking and exceptional customer experiences? We’re looking for an Assistant Bakery Manager in Cirencester to help lead a dynamic team in creating a warm, welcoming environment that leaves customers craving their next visit.
What You'll Do:
Support the Bakery Manager in all day-to-day operations, ensuring smooth and efficient service
Inspire and motivate the team, maintaining high standards in quality, presentation, and customer care
Assist with managing stock, ordering supplies, and maintaining inventory levels
Uphold food safety and health & safety standards
Foster a positive atmosphere where team members are engaged and encouraged to grow
What We’re Looking For:
Proven experience in a supervisory or management role within a food service or retail environment
Strong customer service skills and a passion for creating memorable customer experiences
Excellent communication and organizational abilities
A proactive, hands-on approach and the ability to work well in a fast-paced setting
Knowledge of or enthusiasm for artisan baking and fresh, high-quality products
This is an exciting opportunity to grow your career in a thriving, supportive environment where quality and community are at the heart of everything we do. You'll enjoy competitive pay, benefits, and the chance to be part of a bakery known for its unique atmosphere and delicious offerings.
If you’re ready to bring your management skills and passion for food to a welcoming bakery team in Cirencester, we’d love to hear from you!
Mego Employment LTD acts as an employment agency for permanent staff and an employment business for temporary workers.....Read more...
Are you a passionate leader with a love for quality baking and excellent customer service? We’re searching for an enthusiastic Assistant Bakery Manager in Bath to support our team in delivering an exceptional bakery experience that keeps customers coming back for more.
Key Responsibilities:
Partner with the Bakery Manager to oversee daily operations, ensuring smooth, efficient service
Lead, motivate, and develop team members to provide top-notch customer service and maintain high product standards
Manage stock, inventory, and ordering processes to ensure fresh and high-quality products are always available
Ensure compliance with food safety and health & safety regulations
Foster a welcoming, vibrant atmosphere that creates memorable experiences for customers
What We’re Looking For:
Experience in a supervisory or management role within the food, retail, or hospitality industry
A strong focus on customer satisfaction and quality control
Excellent communication and organizational skills
A hands-on, proactive approach and the ability to thrive in a fast-paced environment
A genuine interest in artisan baking and premium food offerings
This is an exciting opportunity to be part of a close-knit team where quality, community, and customer delight are key. We offer competitive pay, employee benefits, and the chance to grow your career in a supportive and thriving setting.
If you’re ready to bring your leadership skills and passion for food to a popular bakery team in Bath, we’d love to hear from you!
Mego Employment LTD acts as an employment agency for permanent staff and an employment business for temporary workers.....Read more...
To provide a courteous and professional approach to customers and work providers, insurance companies and colleagues, whether that be face-to-face, on the telephone or written communication.
To ensure full compliance with all company policies, work provider agreements, repair specifications and current health and safety legislation at all time.
Arranging recoveries, collections and return of vehicles as and when required in an efficient and professional manner.
To work effectively as part of the company team to ensure industry leading standards of customer care and satisfaction.
Carry out company invoicing with accuracy and diligence, deal with any queries and inform the Office Manager of any problems or discrepancies.
Close down completed jobs and file away accordingly.
Preparing monthly statements for payment to the parts providers.
Ensure the banking is completed as required and accurate records kept.
Carrying out general duties, cleaning & hospitality to meet the needs of the business.
Communicate with customers to provide repair information and an indication of completion time
Comply with all safe working practices.
Ensure your work area is kept clean, tidy and filing kept up to date.
Strive to achieve a consistently high level of customer satisfaction.
Be aware of and strive to meet all deadlines and report any potential delays.
The completion of updating all communications to include Autoflow and portals to enhance communication and reduce complaints.
Be aware of current processes and suggest improvements to increase efficiency and customer service.
Support the development and implementation of any such strategies.
Planning/Organisation
Plan ahead to make the best possible use of time available, ensure all deadlines are met.
Keeping an efficient checking In and out of both customer and courtesy cars.
Ensuring Autoflow Management System information is up to date
Prioritising workload and making time to complete tasks.
Communication:
Maintain and develop professional and positive working relationships with colleagues, visitors and when appropriate, with suppliers and external representatives etc.
Provide advice, assistance and support to other team members.
Communicate progress against agreed objectives, personal concerns, feedback from any source or any problems/concern to the Office Manager.Where involved, ensure customers are welcomed and received courteously. Maintain and develop relationships with them by meeting and exceeding their expectations.
Strive constantly to improve standards of customer service.
Ensure dissatisfied customers are handled calmly and complaints resolved sensitively. Inform Office Manager of any complaints.
Ensure customer questions are answered clearly and without excessive jargon.
Policies/Practices
Adhere to all Health & Safety, environmental, work provider, approved repair and company policy procedures at all times, including the wearing of personal protective equipment if required.
Operate within the law and relevant codes at all times.
In addition to your primary duties, where these are within your prfessional capabilities, respond positively to requests to perfonn other work related tasks to facilitate the efficient operation ofthe business.
Engage with all customers and visitors promptly, professionally and courteously at all times.
Ensure all customer transactions and queries are handled promptly and efficiently.
Support and assist the Bodyshop Manager and Office Manager in achieving company objectives.
Ensure all customer data or information is handled securely. In particular - Paying particular attention to the GDPR.
Training:
You will complete a Customer Service Practitioner level 2 apprenticeship with Barking & Dagenham College.
Training Outcome:
Potential for future employment and progression.
Employer Description:Small friendly garage looking for an office assistantWorking Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Job Opportunity: Registered Manager
Location: Milton KeynesSalary: Up to £36,750 per annum
Are you committed to delivering exceptional, high-quality care? Do you excel in leadership, operational management, and developing effective teams? We’re looking for a dedicated Registered Manager to oversee a key care service. This role is perfect for a proactive individual who can provide professional guidance, maintain rigorous quality standards, and foster a responsive, customer-focused service environment.
Key Responsibilities:
Lead and support a multidisciplinary team, ensuring exceptional, individualised care.
Drive service quality through full compliance with regulatory standards and proactive health, safety, and risk management.
Manage budgets, recruitment, and training, ensuring adherence to best practices and alignment with organisational values.
Actively promote the service, building and nurturing relationships with key partners and stakeholders.
Champion a culture of continuous improvement, consistently reviewing and enhancing quality standards.
About You:
Strong leadership and operational management skills, ideally with experience in social care or a related field.
Knowledge of compliance, budget management, and a commitment to high standards of customer service.
Ability to adapt and respond effectively to change, with the needs of service users at the forefront.
Dedication to professional development and fostering a positive, supportive workplace culture.
Join us to make a meaningful difference in the lives of those we serve. Apply today and take the next step in a rewarding and impactful career.....Read more...
Senior Area Manager, Northeast – QSR | Up to £55k + Car AllowanceI am currently partnering with a globally recognized fast food chain that is seeking an experienced Senior Area Manager to lead a portfolio of restaurants across the Northeast region. This is an exciting opportunity for a dynamic and driven individual to oversee multiple sites, ensuring operational excellence, team performance, and the consistent delivery of exceptional customer experiences.Key Responsibilities of the Senior Area Manager
Lead and manage the operations of multiple fast-food outlets within the designated region, driving profitability, customer satisfaction, and adherence to brand standards.Coach, mentor, and inspire restaurant managers to reach their full potential while maintaining a positive and productive work environment.Monitor and analyse performance metrics, including sales, labour costs, and food quality, to identify areas for improvement and implement strategic action plans.Collaborate with senior leadership to execute regional growth strategies and contribute to broader business objectives.Ensure compliance with company policies, health and safety regulations, and industry standards at all times.Oversee the recruitment, training, and development of management teams, fostering a culture of continuous improvement and high performance.Champion customer service excellence and lead initiatives to enhance the overall guest experience across all locations.
Key Requirements of the Senior Area Manager
4+ years of multi-site management experience** within the quick-service restaurant (QSR) or fast-food sector, with a proven track record of operational success.Strong leadership and communication skills, with the ability to inspire and drive teams towards achieving business goals.Demonstrated experience in managing budgets, P&L, and other financial metrics to optimize profitability.Ability to thrive in a fast-paced, high-pressure environment while maintaining a hands-on approach to problem-solving.Willingness to travel extensively within the region to provide close oversight and support for all sites.
....Read more...
Senior Area Manager, Northeast – QSR | Up to £55k + Car AllowanceI am currently partnering with a globally recognized fast food chain that is seeking an experienced Senior Area Manager to lead a portfolio of restaurants across the Northeast region. This is an exciting opportunity for a dynamic and driven individual to oversee multiple sites, ensuring operational excellence, team performance, and the consistent delivery of exceptional customer experiences.Key Responsibilities of the Senior Area Manager
Lead and manage the operations of multiple fast-food outlets within the designated region, driving profitability, customer satisfaction, and adherence to brand standards.Coach, mentor, and inspire restaurant managers to reach their full potential while maintaining a positive and productive work environment.Monitor and analyse performance metrics, including sales, labour costs, and food quality, to identify areas for improvement and implement strategic action plans.Collaborate with senior leadership to execute regional growth strategies and contribute to broader business objectives.Ensure compliance with company policies, health and safety regulations, and industry standards at all times.Oversee the recruitment, training, and development of management teams, fostering a culture of continuous improvement and high performance.Champion customer service excellence and lead initiatives to enhance the overall guest experience across all locations.
Key Requirements of the Senior Area Manager
4+ years of multi-site management experience** within the quick-service restaurant (QSR) or fast-food sector, with a proven track record of operational success.Strong leadership and communication skills, with the ability to inspire and drive teams towards achieving business goals.Demonstrated experience in managing budgets, P&L, and other financial metrics to optimize profitability.Ability to thrive in a fast-paced, high-pressure environment while maintaining a hands-on approach to problem-solving.Willingness to travel extensively within the region to provide close oversight and support for all sites.
....Read more...
An opportunity has arisen for a Property Manager / Block Manager to join a well-established estate agency. This full-time role offers excellent benefits and competitive salary.
As a Property Manager / Block Manager, you will be managing residential properties, handling leases, and overseeing the daily operations while ensuring excellent service delivery to tenants and property owners.
You will be responsible for:
? Overseeing the management and day-to-day operations of residential properties and multi-unit developments.
? Administering leases and ensuring compliance with property management regulations.
? Providing exceptional customer service to both tenants and property owners.
? Managing tenant relations, resolving any property-related issues promptly.
? Ensuring adherence to local property laws and maintaining high standards across all managed properties.
What we are looking for:
? Previously worked as a Property Manager, Block Manager, Estate Manager, Portfolio Manager or in a similar role.
? Experience in both block and property management is preferred.
? A valid license - Category C & D.
? Knowledge of local property laws and regulations.
? Must have own car and a full driving licence.
? Familiarity with CRM systems (advantageous).
Whats on offer:
? Competitive salary
? Performance bonuses.
? Travel and mobile phone allowances.
This is a fantastic opportunity for a Property Manager to build their career in a dynamic and respected property management environment.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If....Read more...
Branch Manager
We are seeking an experienced and dynamic Branch Manager / Warehouse Manager / Depot Manager to oversee and execute daily activities in either Inbound (receiving, put away/replenishment) or Outbound (pick, pack, and ship) operations within Branch / Distribution site. This role is responsible for ensuring that customer orders are fulfilled accurately and on time while maintaining a safe and productive work environment.
As the Branch Manager / Warehouse Manager / Depot Manager, you will play a key role in training, scheduling, and leading the team. You will also be responsible for implementing best practices in Health and Safety compliance and ensuring all employees operate with a high level of productivity and accuracy.
Ideal Location: Witham, Essex, Chelmsford, Colchester, Braintree, Halstead, Maldon, Coggeshall
Salary: Circa £45K Basic + pension, 25 days Annual Leave Plus BH (32 days total) employee assistance program, Life Assurance, free onsite parking, kitchen facilities
Key Responsibilities:
Oversee and manage daily Branch / Warehouse operations, ensuring smooth workflow across Inbound and Outbound processes.
Assist in staffing, training, and lead the team to meet productivity goals.
Ensure adherence to Health and Safety regulations, providing a safe working environment for all staff.
Maintain customer satisfaction through same-day shipment of customer orders, ensuring accuracy and proper packaging using internal or freight forwarders.
Lead the service desk team in organizing and prioritizing customer jobs.
Monitor warehouse Key Performance Indicators (KPIs) and ensure all metrics are met or exceeded.
Oversee the site’s compliance with Health & Safety Regulations and ensure all team members are properly trained and certified for equipment use.
Coordinate and direct quarterly physical stock takes, ensuring accurate data input and record keeping.
Investigate supplier performance issues, working with the Procurement team to implement corrective actions.
Functional knowledge of Warehouse Management Systems (WMS) and Microsoft Operating Systems.
Experience in change management and digital transformation is essential.
Understanding of Process Improvement methodologies such as Six Sigma is a benefit.
Ability to identify challenges and develop practical solutions to meet business goals.
Apply in Confidence
To apply for the position of Depot Manager / Branch Manager / Warehouse Manager role please forward your CV to Robert Cox, Senior Recruitment Consultant at Glen Callum Associates Ltd or call Rob directly on 07398 204832.
JOB REF 4182RC – Branch Manager ....Read more...
Branch Manager
We are seeking an experienced and dynamic Branch Manager / Warehouse Manager / Depot Manager to oversee and execute daily activities in either Inbound (receiving, put away/replenishment) or Outbound (pick, pack, and ship) operations within Branch / Distribution site. This role is responsible for ensuring that customer orders are fulfilled accurately and on time while maintaining a safe and productive work environment.
As the Branch Manager / Warehouse Manager / Depot Manager, you will play a key role in training, scheduling, and leading the team. You will also be responsible for implementing best practices in Health and Safety compliance and ensuring all employees operate with a high level of productivity and accuracy.
Ideal Location: Witham, Essex, Chelmsford, Colchester, Braintree, Halstead, Maldon, Coggeshall
Salary: Circa £45K Basic + pension, 25 days Annual Leave Plus BH (32 days total) employee assistance program, Life Assurance, free onsite parking, kitchen facilities
Key Responsibilities:
Oversee and manage daily Branch / Warehouse operations, ensuring smooth workflow across Inbound and Outbound processes.
Assist in staffing, training, and lead the team to meet productivity goals.
Ensure adherence to Health and Safety regulations, providing a safe working environment for all staff.
Maintain customer satisfaction through same-day shipment of customer orders, ensuring accuracy and proper packaging using internal or freight forwarders.
Lead the service desk team in organizing and prioritizing customer jobs.
Monitor warehouse Key Performance Indicators (KPIs) and ensure all metrics are met or exceeded.
Oversee the site’s compliance with Health & Safety Regulations and ensure all team members are properly trained and certified for equipment use.
Coordinate and direct quarterly physical stock takes, ensuring accurate data input and record keeping.
Investigate supplier performance issues, working with the Procurement team to implement corrective actions.
Functional knowledge of Warehouse Management Systems (WMS) and Microsoft Operating Systems.
Experience in change management and digital transformation is essential.
Understanding of Process Improvement methodologies such as Six Sigma is a benefit.
Ability to identify challenges and develop practical solutions to meet business goals.
Apply in Confidence
To apply for the position of Depot Manager / Branch Manager / Warehouse Manager role please forward your CV to Robert Cox, Senior Recruitment Consultant at Glen Callum Associates Ltd or call Rob directly on 07398 204832.
JOB REF 4182RC – Branch Manager ....Read more...
