Opticians vacancies and Optical Practice Manager jobs based in North Shields, Tyne & Wear.
An expanding group of independent Opticians based in the North East are looking for a full time Opticians Practice Manager for their well established practice in North Shields, working Monday to Friday!
Opticians Practice Manager - Role
Family oriented independent Opticians with a very loyal patient base
Single testing with a focus on quality rather than volume
Offers personalised services to all patients
Managing a team of around 4-5 people in total
Deliver excellent customer service and demonstrate a high degree of professionalism and confidentiality.
Manage the team to achieve high levels of sales performance and customer satisfaction.
Maintain up to date knowledge of our products to recommend the best solution.
Ensure store stock is displayed effectively, hygienically and products and equipment are secured according to Company guidelines
Accurately operate the POS system and accounts for all transactions (cash, credit, returns)
Perform work accurately and thoroughly despite time pressure and customer volume, whilst maintaining a friendly and professional attitude.
Identify situations involving unsatisfied customers and act quickly for resolution, keeping notes to convey effective handovers between staff.
Assists the customer in selecting frames and lenses that are best suited for their lifestyle and prescription needs.
Being proactive in keeping up to date with operational standards and training modules to further their knowledge.
Assist with contact lenses and dispensing glasses.
Working 5 from Monday to Friday
Practice opening times from 8.30am to 5pm
Salary between £26,000 to £30,000 DOE
Bonus scheme
Opticians Practice Manager - Requirements
Previous experience of working within an Opticians
Previous experience of managing a leading a team
Committed to the practice development and driven to succeed
Customer focused
Sales savvy
Confident
Reliable
Excellent organisational and communication skills
To apply for this role please send your CV or call 0114 238 1726 for more information.....Read more...
Food & Beverage Manager, Nottingham, £30,000 - £35,000We are working with a fantastic large-scale venue in Nottingham who are looking for an experienced Food & Beverage Manager to lead all aspects of F&B operations. You’ll focus on delivering exceptional guest experiences, driving sales, managing budgets, and optimizing staffing.Responsibilities :
Provide leadership and direction to the Food & Beverage teamManage casual staff recruitment, training, and schedulingEnsure compliance with health & safety, food hygiene, and licensing lawsOversee stock control, ordering, and cash handling processesLead event setup, delivery, and breakdownDevelop and implement systems to improve customer feedback and service
The Ideal Candidate:
Food & Beverage management experience in a high-volume operationExperience delivering large scale eventsKnowledge of health & safety, food hygiene, and licensing regulationsStrong communication and leadership skillsPassion for service and standards
If you are keen to discuss the details further, please apply today or send your cv to Marlene at COREcruitment dot com....Read more...
Assistant General Manager – Up to £45,000Benefits:
Join a growing company with 2 W1B 3AG new sites opening soonFast-tracked career progression opportunitiesFun, supportive, and energetic team cultureBonus Structure
The Role:We’re on the lookout for an experienced Assistant General Manager to join a growing group of vibrant, experiential cocktail bars. These are lively, high-energy venues known for their parties, private hires, and unforgettable guest experiences, perfect for someone who loves being at the heart of the action. You’ll be the face of the business, working closely with the General Manager to lead the team, drive service standards, and make sure operations run smoothly. What We’re Looking For:
Strong customer service skills and a genuine passion for hospitalityP&L knowledgeExperience leading and motivating teamsExperience within cocktail bars or late-night venuesAbility to ensure smooth day-to-day operations in a high-volume settingEagerness to grow and develop your career with an expanding brand
Apply today, send your CV to Kate B, or give us a call on 0207 790 2666 to discuss the role further.....Read more...
Meeting and greeting both new and existing clients
Filing and admin
Setting up events
Assisting the Events Manager in communications with clients
Assisting with deposits and financing
Helping to run events on the big day
Ensuring customer satisfaction
Helping answer phone call and email enquires
Training:Event Assistant Level 3.Training Outcome:Following the completion of Events Assistant Level 3, you could go on to become successful as an Events Coordinator, Events Manager or Events staff member.Employer Description:Here at The Little Haven Hotel, we strive to provide the best customer service possible for all who walk through our doors. We are a 62 bedroom hotel with three function rooms with the ability to host a wide range of events. We are situated right on the Little Haven Beach in South Shields with breath taking views.Working Hours :Typical working weeks will be Monday to Friday 9am to 5pm. However, weekend work will be needed at times, so certain days through the week can be swapped out for a weekend shift.Skills: Communication skills,Organisation skills,Customer care skills,Team working,Patience....Read more...
Business admin
Solution-based sales
Identifying customer needs
Meeting commercial KIP's
Training Outcome:We offer rapid internal progression opportunities from day one, with progression to Assistant Manager within the first 12–24 months and after the first two to three years, you could be setting your sights on the position of Store Manager. But it doesn’t have to stop there! We also offer the promotional opportunities of transferring over to Vodafone Core, for those with future career goals outside of retail.Employer Description:We are a Vodafone Partner Agent, based in Somerset, currently offering employment opportunities within our Web Chat team working in our office in Street.
Approaching every interaction with customers as an opportunity to increase revenue and customer experience, using solution-based selling and offering products and services that meet the customer’s needs. Retaining and growing our customer base.
We are always improving, evolving, and excelling at what we do.
Could you be the one with enough energy and initiative needed to help us deliver amazing customer service and sales each day?Working Hours :Opening hours are 8am to close at 10pm. Your shift would be 8.5hours per day with a 30-minute break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Non judgemental,Patience....Read more...
Shop Manager - Charity Retail
Malton, North Yorkshire 28 hours per week – any 4 days out of 7 Salary £25,200 per annum Permanent, Part Time
Are you an experienced Store Manager looking to make a meaningful difference? We’re recruiting a passionate and driven Shop Manager to lead a successful charity retail store in the heart of Malton, North Yorkshire. If you’re looking to step into a role where your retail management skills can directly support a good cause, this could be the perfect opportunity.
About the Role As the Shop Manager, you will be responsible for the day-to-day running of the store, driving sales, leading a team of volunteers, managing stock, and ensuring a high standard of customer service. You’ll play a key part in maximising income to support the charity’s mission, while creating a positive and welcoming environment for both customers and volunteers.
Key Responsibilities:
Deliver excellent customer service and achieve sales targets
Lead, motivate and develop a team of volunteers
Manage all aspects of stock generation, rotation and visual merchandising
Ensure the shop is fully compliant with health & safety and trading standards
Promote the charity’s work within the local community
About You We’re looking for someone with:
Proven experience at Store Manager level (charity retail experience highly desirable)
A strong commercial mindset with the ability to drive sales and profitability
Excellent leadership and people management skills
Experience in clothing retail would be advantageous
Passion for delivering outstanding customer experiences
The flexibility to work any 4 days out of 7, including weekends
Why Join Us?
Be part of a supportive and purpose-driven team
Opportunity to make a tangible impact through your work
Competitive salary and work-life balance (28 hours per week)
The chance to use your commercial skills in a rewarding charity environment
If you’re a proactive and enthusiastic retail leader looking for a role with purpose, we’d love to hear from you.
Apply now to join a friendly and committed team making a real difference every day in Malton.
By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.
To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in:
Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality, Catering & Leisure | Marketing, Digital & Technology | Office & Administration | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse | Manufacturing & Engineering
....Read more...
Dealing with customers face to face and by telephone
Processing work bookings
Calculating Service & Repair costs for customers
Processing payments
Training:
Customer Service Practitioner Level 2 Apprenticeship Standard
Practical on the job training will be provided at the employer
You will be working towards a Level 2 Apprenticeship along with Functional Skills in maths & English at Level 2 if required
Training consists of a mixture of one-to-one learning within the Employer, Virtual online training and Block release training at our centre in Bracknell. (Accommodation and transport costs will be covered by your employer)
You will also work towards Honda internal qualifications
Training Outcome:
Possible career progression opportunities include Workshop Controller, Service Manager, Aftersales Manager
Employer Description:Belle Vue Motors was established in may 2010 by directors Mark Crosbie and Shaun Richardson. Working as full time Engineers in the manufacturing industry, we felt that we could utilise our free time better and put our mechanical knowledge to greater use.
Having a personal interest in cars and the motor trade, we felt that combining knowledge and a personal interest together, there was a niche in the market for selling quality used cars at affordable prices.
We started off very small having only a couple of low budget cars in stock at any given time. A couple of years on, we now have a healthy business with a wide variety of used cars in stock with a varied choice to suit all needs and budgets. Although this is down to hard work and effort, the main reason for our success is you, the customer. Our business has been built on word of mouth which we strongly believe is the most important form of advertising.Working Hours :Five days a week, including Saturdays.
Exact working days and times to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Ability to Buil Rapport,Self-Motivated,Confident,Adaptable....Read more...
As a Light Vehicle Technician Apprentice, you will:
Service & repair all systems within the vehicle including engine & exhaust systems, air conditioning & electronics
Work will range from replacing parts to solving complex faults using diagnostic methods and equipment. With evermore-complex technologies, the tasks are constantly changing
You will learn the key principles, practices and skills that underpin the role before further developing and applying your skills in more complex situations
Training:
Working towards a Level 3 Service and Maintenance Light Vehicle Technician Apprenticeship you will learn the key principles, practices and skills that underpin the role before further developing and applying your skills in more complex situations
If you have an apt for practical work, like to work independently but at the same time operate as a member of a team and offer good customer handling skills then this could be the role for you!
Training Outcome:Completing an apprenticeship is just the start of your career at Mercedes-Benz. Examples of some career paths our graduates have taken are:
Maintenance, System and Diagnostic Technicians
Service Team Leader
Service Manager
After Sales Manager
Employer Description:Mercedes-Benz is a globally recognised company whose range includes some of the most valuable brands in the automotive industry.Working Hours :To be confirmed by employer.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Answering both internal & external calls
Message taking
Diary management
Ticket Logging
Scanning and photocopying
General admin duties as necessary
Training Outcome:This Business Administration apprenticeship allows learners to enter a range of careers upon completion- they may choose to continue as an Administrative Assistant with Cornerstone, or enter other administrative roles in a range of sectors. The apprenticeship also allows learners to enter other job roles such as Receptionist, Customer Service Manager, Customer Service Advisor and more. Employer Description:Cornerstone is a multi award winning leading provider of business solutions based in the North East of England. They offer a range of services from Telephone Services, and IT Solutions to Hardware and Equipment services.Working Hours :Monday to Friday 9AM-5PM with a 1 hour unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative....Read more...
General Manager Salary: $125,000 - $160,000 Location: New York City The Company:We are working with a New York-based hospitality group with restaurants across the city. Each carry their own identity and cover an array of cuisines. Due to exciting growth, they are looking for a General Managers in more than of their properties. This General Manager will be a team builder, approachable, driven and a good problem solver. General Manager responsibilities:
Accountable for the business performance of the restaurant so you must have experience with financial targets and restaurant paperworkEnsure the restaurant is operating smoothly on all fronts each dayEnsure the best guest experience possibleMaintain a safe and healthy work environment for employees and guestsDevelop, train, and mentor a teamSchedule and manage admin tasks (accounting, payroll, etc.)Comply with all Federal and State policies and procedures
Ideal General Manager candidate:
You have good career stability and a passion for food and customer serviceYou have General Manager experience in a full-service restaurantYou are an excellent leader with great time management skillsYou have a flexible scheduleYou are full of passion and driveYou hold yourself and your teams accountableYou are a well-rounded and motivated professional who can develop, mentor, and supervise the team around you
There are fantastic development opportunities with this company. Their team is driven by passion and a commitment to their community, and they are looking for like-minded people to join them. If you’re interested in this amazing General Manager opportunity, please send your resume to Carlie today!Note that candidates must have the right to live and work in the USA to be considered. Only shortlisted candidates will be contacted. Also, please see additional jobs posted on our website http://www.corecruitment.com/....Read more...
The Company:
This specialist provider operates in the gas quality assurance market, delivering highly accurate calibration gases, gas testing, and analytical services for clients across the natural gas, LNG, and energy industries. Known for scientific precision and exceptional service delivery, the business supports operations across the UK and globally, playing a crucial role in energy safety and compliance.
Benefits of the Operations Manager
High-impact leadership role within a global specialist group
£60k-£65k with bonus potential
Company pension scheme
25 Days Holiday plus statutory bank holidays
Private Healthcare
Lead a team of 30+ staff across technical, laboratory, and logistics functions
Opportunity to shape operational delivery and strategic growth
The Role of the Operations Manager
Lead and coordinate all operational teams including production, laboratory services, site services, and logistics
Ensure efficient delivery of calibration gases, gas testing, and inspection services on time and to the highest standards
Manage a £1.5m operations budget, identifying cost-saving opportunities and ensuring optimal resource use
Track KPIs and take action to maintain performance, using dashboards to support planning and forecasting
Oversee supplier relationships, from sourcing to payment approvals
Recruit, coach, and develop team members to support internal growth and succession
Act as the lead contact for customer delivery issues, resolving queries to uphold the company's reputation for service excellence
Ensure all work complies with quality and safety standards, including UKAS accreditations
Collaborate with innovation teams to assess new instrumentation opportunities and explore new markets
Maintain strong industry knowledge and build relationships with key partners and stakeholders
The Ideal Person for the Operations Manager
Degree qualified in a science or engineering discipline
Operational leadership experience in the energy, gas, or laboratory services sector
Strong knowledge of gas measurement principles and applicable technical standards
Excellent communicator with the ability to lead cross-functional teams and collaborate across departments
Commercially astute with experience managing budgets and performance metrics
Self-driven, resilient, and capable of navigating complex projects
Skilled in project delivery, strategic planning, and fostering continuous improvement
Customer-focused with the ability to inspire high performance across all areas of operations
If you think the role of Operations Manager is for you, apply now!
Consultant: Darren Wrigley
Email: darrenw@otrsales.co.uk
Tel no: 0208 397 4114
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.....Read more...
The job will be working in the service team so customer service and/or administration skills will be required as the below is a brief summary of the role:
Handle incoming service queries via phone & email
Respond to customer inquiries and provide support via Phone & email
Accurately document customer interactions, issues, and resolutions within our CRM system
Preparing, costing and sending documentation to clients and engineers
Preparing permits and site induction information for submission to clients
Collaborate with internal departments to ensure smooth service delivery
Resolve customer complaints and queries with efficiency and professionalism
Organising accommodation for engineers
Co-ordinating courier collections & site access equipment
Raising departmental invoices
Process customer orders
Any other reasonable task as required by the Customer Support Manager
Training:
Business Administrator Level 3
All training will be in within the workplace
Our TDR training officer will attend monthly visits
End point assessment
Training Outcome:Upon successful completion a full-time position may be offered.Employer Description:The original manufacturers of Speedor, our world leading industrial doors are engineered for endurance. At Hart Doors, we pride ourselves on the performance and reliability of our industrial doors and the reassurance that gives you. Our doors are trusted the world over and manufactured to suit your exact requirements, so they will fit seamlessly into any application year after year.
Durability and longevity are at the forefront of our designs. Our industrial doors are engineered to provide you with more than 20 years of stress-free service.Working Hours :Monday - Friday 8.30am - 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
We are seeking a motivated apprentice to join our London team based in Hounslow. This role offers a unique opportunity to gain hands-on experience, predominantly supporting the Customer Service team as well as providing support to other business areas as needed.
This apprenticeship offers structured training and mentorship in Customer Service and the chance to build a solid foundation for a career in Customer Service. Recruitment for this position will be in conjunction with our chosen apprenticeship provider.
Responsibilities:
Proactively provide customers with accurate track and trace information and escalate where necessary to second line customer support.
Present a professional image of the company to all at all times.
Receive and resolve customer service queries and/or complaints in a timely manner.
Respond to customer requests for collections, ensuring all service-related issues are met.
Liaise with the appropriate service supplier to arrange collections where necessary.
Record full and timely details of all customer contacts within relevant systems.
Ensure accurate documentation is completed and passed to relevant internal department/s where necessary.
Ensure all reports are completed accurately and in a timely manner.
Ensure all customer service and sales procedures are followed at all times.
Maintain an awareness of operational and routing procedures.
Escalate all problems that cannot be resolved to the Customer Service Manager.
What do we offer?
Apprenticeship Salary.
Life Assurance 2 x salary.
25 days holiday per annum + bank holidays (increases with length of service).
Employee Assistance Programme.
Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose – and in turn help organisations and wider industry meet the challenges of a changeable operating environment.
On completion of this 12-month apprenticeship you will have gained your Customer Service Level 2 Apprenticeship.Training Outcome:Possibility of a full-time role after the completion of the Apprenticeship.Employer Description:Spring GDS has helped businesses with international shipping needs since 2001. We specialise in finding the most efficient and hassle-free delivery solutions, using our creative expertise in cross-border logistics. Our goal is to make it easy for you to reach customers anywhere in the world.Working Hours :Monday-Friday, times to be confirmed.Skills: Communication skills,Attention to detail,Customer care skills....Read more...
Work a regular operational station such as café, reception, floor walking, parties, or kitchen to build core skills
Support the daily running of the venue, including rota planning and team supervision
Deliver outstanding customer service and handle guest enquiries professionally
Shadow and work with the management team to develop and test leadership skills
Assist in organising and delivering birthday parties and group bookings
Be part of a fun, energetic team and contribute fresh ideas to keep the venue exciting and up to date
Maintain high standards of health & safety, cleanliness, and food hygiene across all areas
Training:Training will be delivered through a blend of on-the-job learning and structured support from HIT Training. Apprentices will attend regular face-to-face and online sessions with a dedicated HIT Vocational Trainer. Sessions typically take place every 4–6 weeks and are arranged around shift patterns to minimise disruption. All training is delivered in the workplace, with no requirement to travel to a college site. Additional support is available for English and maths if required.Training Outcome:Successful apprentices may progress into permanent supervisory or management roles within our business, including Duty Manager or Assistant Venue Manager positions. There may also be opportunities to continue training and advance into senior operational or multi-site management roles within the wider group.Employer Description:Astrabound Limited is a well-established family entertainment centre based in Doncaster, serving the local community since 2008. Specialising in providing a safe, engaging, and high-energy play environment for children aged 0–8 years, we are committed to creating memorable experiences for families. Our team is passionate about hospitality, customer service, and child-focused fun.
We are also proud to be linked with our sister venue, Go Bounce, which caters to children aged 6–16, offering trampoline-based activities and birthday party experiences. Together, our venues provide a dynamic, inclusive, and fast-paced environment for team members to grow, learn, and lead. We value creativity, energy, and a strong commitment to service excellence.Working Hours :Apprentices will typically work 30 to 40 hours per week on a shift pattern, including some evenings and weekends, depending on business needs.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience,Physical fitness....Read more...
Floor Manager – Toronto, ON – $50,000 to $60,000We are working with an exciting hospitality group that has a range of upscale, vibrant concepts! We are looking for a Floor Manager to join their team at one of the upscale Chinese Restaurants.You’ll be responsible for supporting the management team in overseeing floor management, including managing the service team and the guest experience, opening and closing duties, supervising staff performance and training, as well as handling reservations and door management. Skills and Experience
Solid few years experience within a management capacity within a fine dining or high elevated restaurant.Knowledge of the ins and outs of hospitality – all aspects of customer service.Strong team development skills.Energic, hands-on, management style.
If you are keen to discuss the details further, please apply today or send your cv to Cassidy at COREcruitment dot com Due to the volume of application, we may not be able to provide feedback to all applicants. If you haven’t heard from us within 2 weeks, please consider your application unsuccessful. Nevertheless, feel free to reach out!....Read more...
Our client is on the hunt for a Production Area Manager, who will take ownership of daily operations within the department, ensure safety, productivity, and quality standards are upheld. they are looking for someone to manage a dedicated team, implement lean practices, and work collaboratively to meet customer demand and service-level targets.
In return for your vast skillset our client is offering a salary of up to £38,000pa depending on experience. In addition, this role will be working on a day shift Monday to Friday.
Responsibilities include:
- Enforcing health and safety procedures and ensuring policy compliance.
- Supervising and developing team members through 1:1s, training, and performance management.
- Planning workloads, scheduling resources, and maintaining consumables stock.
- Reviewing processes to enhance efficiency and reduce waste.
- Managing equipment, consumables, work orders, and relevant reporting tasks.
- Ensuring machinery is safe, functional, and maintained appropriately.
- Raising purchase orders in alignment with operational needs.
For this Production Area Manager role you must be:
- Motivated by achieving results and improving team performance.
- A strong leader who is looking to grow their team
- Skilled at planning, delegating, and adapting to shifting priorities.
- Focused on safety, quality, and customer satisfaction.
- Experienced in supervising teams and implementing operational best practices.
The benefits for this Production Area Manager role include but are not limited to:
- Free onsite parking
- Cycle to Work scheme
- The ability to work within a strong growing team
If youre someone who brings a great attitude and thrives in a fast-paced, collaborative environment and never shy away from rolling up your sleeves then this is the role for you!
Please apply today with your most up to date cv and Aisha will give you a call. ....Read more...
Your primary role will be making calls to actively create new leads with new contacts and build relationships with decision makers
Call through our existing customers to update them on new products
Contact new customer after installs to ask for feedback on their experience and testimonials/referrals
Accompany the BDMs to sales meeting to gain experience for face-to-face customer communication
Take control of our social media accounts, creating posts and content for the business to drive engagement with our existing customers
Answer and deal with all incoming calls to the office
Training:Customer Service Practitioner Level 2.Training Outcome:Opportunity to progress to a Business Development Manager with an increased basic salary, commission and car allowance.Employer Description:We believe that our customers don’t need technical jargon and they
don’t need more problems. They just need solutions, preferably
cost-effective ones that save time, money and hassle. Our capability
comes from over 30 years of experience in the field. Our integrity
comes from being transparent and trustworthy – we don’t sell you
stuff and move on, we’re in it for the long-haul. And, finally, our
service delivery comes from a passion for exceptional customer
service.Working Hours :You will be working from our Little Horwood office, for 6-hours per day, between 9am - 5.30pm Monday to Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Construction Manager is responsible for managing all projects (including GC and larger-scale P&R, TremCares, etc.). This will involve working with the superintendent or technicians assigned to the project to ensure delivery is on time and within budget, as well as selecting and managing all subcontractors. Additional duties will include participating in all proposals, specifications, price estimates, schedules, and sales efforts as they affect the aforementioned projects. The Construction Manager is responsible for sales and service support, field resources, and customer management communication as necessary. ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for contributing to, validating, and signing off on all proposals and specifications. Conceptual Phase (estimates & schedules) Program Planning Phase Design Phase Conduct Prebid Construction Phase Conduct Pre-construction Effective Close-out Cost Estimates and schedules Use of ebuilder for all project documentation per policy manual. Accountable for project cost/budget variance & profitability. Accountable for Quality Assurance. Understanding of subcontractor agreement and corrective measures of notification to subcontractor per the executed agreement. Proper letter notification to non-compliant subcontractor agreement articles, i.e., no waivers of lien for lower tier subs, missing submittals, etc. Set project timelines and goals. Manage key metrics and report on a regular basis or as required. Coordinate work with Program Managers, sales and service support, customer management (WTI and Tremco Roofing), and resource management. Participate in the preventive and corrective action process with responsibility and authority to: Initiate action to prevent the occurrence of any non-conformity relating to service, process, and quality. Identify and record any service, process, or quality system problems. Initiate, recommend, or provide solutions through designated channels. Verify the implementation of solutions. Control further processing, delivery, or installation of non-conforming products until the deficiency or unsatisfactory condition has been corrected. Review all bids received and conduct contractor interviews for specification and contractual compliance. Approve Proposals for submission (i.e. pricing, specification, scope). Direct Project Manager, technicians, and superintendents. Sign-off on project billings. Responsible for change order negotiation and approval.
Metrics:
Benchmarks will be assembled for the following metrics: Concept, Planning & Design (Proposals & Specs): # Proposals/Specs being managed # Proposals/Specs reviewed vs. in queue #/$ Wins vs. Losses Profit Margin of Wins vs. Losses Construction (Execution) # of projects w/in (time &/or $) budget +/- X% Contractor Management # Qualified Contractors $ Billed & Outstanding (& DSOs) Customer Project Quality Score
Competencies:
Technical knowledge of all products and services that WTI offers Deep understanding of all Construction Management tasks Understanding of superintendent roles & responsibilities
Communications:
Superior written, oral, and digital communication skills Must have excellent interpersonal skills and a customer service approach when dealing with sales reps Able to create performance reporting 24-hour reply response to all inquiries Computer Literacy Ebuilder, Email, web, SAP, Access, Excel, PowerPoint, Microsoft Projects, Visual Cadd , AutoCadd, others TBD
Specification Development Stage:
Select the WTI Superintendent for the project. Responsible for specification detail drawings approval. Signing off on Specifications shall be required by the Division Manager, Construction Manager, and Tremco Sales Rep.
Pre-Bid Stage:
Conducts Pre-Bid Meeting, agenda outlines the required format of the Pre-Bid Meeting. Document responses from Pre-Bid Meeting minutes are documented or audio recorded and compiled into meeting minutes on the form Receives and processes Pre-Bid Meeting Agenda and Sign-In form. Forwards published copies to local Tremco Rep, Superintendent, Facility Contact, and Roofing Subcontractor.
Bidding Stage:
Publishes, approves, and distributes Addendum (where applicable) Receives and reviews bids and agreements
Pre-construction Stage:
Provides established Project Schedule Assists Superintendent in planning and coordinating the Pre-Construction Meeting Provides superintendent with necessary subcontractor information from Bid Form site-specific safety plans, certificates, etc, prior to the Pre-Construction meeting Conducts and processes completed Pre-Construction Meeting documentation and distributes to all applicable parties
Construction Stage:
Daily receipt and review of Daily Inspection forms Visits job site as necessary Receive and review Weekly Progress Meeting Minutes; attend or be involved via conference call Maintain the project schedule, and process updates from the superintendent Perform site audits as appropriate Authorize and generate Change Orders as required Authorize subcontractor payments Authorize Customer billing Assist the Superintendent with any problems during construction The salary range for applicants in this position generally ranges between $79,000 and $99,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Construction Manager is responsible for managing all projects (including GC and larger-scale P&R, TremCares, etc.). This will involve working with the superintendent or technicians assigned to the project to ensure delivery is on time and within budget, as well as selecting and managing all subcontractors. Additional duties will include participating in all proposals, specifications, price estimates, schedules, and sales efforts as they affect the aforementioned projects. The Construction Manager is responsible for sales and service support, field resources, and customer management communication as necessary. ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for contributing to, validating, and signing off on all proposals and specifications. Conceptual Phase (estimates & schedules) Program Planning Phase Design Phase Conduct Prebid Construction Phase Conduct Pre-construction Effective Close-out Cost Estimates and schedules Use of ebuilder for all project documentation per policy manual. Accountable for project cost/budget variance & profitability. Accountable for Quality Assurance. Understanding of subcontractor agreement and corrective measures of notification to subcontractor per the executed agreement. Proper letter notification to non-compliant subcontractor agreement articles, i.e., no waivers of lien for lower tier subs, missing submittals, etc. Set project timelines and goals. Manage key metrics and report on a regular basis or as required. Coordinate work with Program Managers, sales and service support, customer management (WTI and Tremco Roofing), and resource management. Participate in the preventive and corrective action process with responsibility and authority to: Initiate action to prevent the occurrence of any non-conformity relating to service, process, and quality. Identify and record any service, process, or quality system problems. Initiate, recommend, or provide solutions through designated channels. Verify the implementation of solutions. Control further processing, delivery, or installation of non-conforming products until the deficiency or unsatisfactory condition has been corrected. Review all bids received and conduct contractor interviews for specification and contractual compliance. Approve Proposals for submission (i.e. pricing, specification, scope). Direct Project Manager, technicians, and superintendents. Sign-off on project billings. Responsible for change order negotiation and approval.
Metrics:
Benchmarks will be assembled for the following metrics: Concept, Planning & Design (Proposals & Specs): # Proposals/Specs being managed # Proposals/Specs reviewed vs. in queue #/$ Wins vs. Losses Profit Margin of Wins vs. Losses Construction (Execution) # of projects w/in (time &/or $) budget +/- X% Contractor Management # Qualified Contractors $ Billed & Outstanding (& DSOs) Customer Project Quality Score
Competencies:
Technical knowledge of all products and services that WTI offers Deep understanding of all Construction Management tasks Understanding of superintendent roles & responsibilities
Communications:
Superior written, oral, and digital communication skills Must have excellent interpersonal skills and a customer service approach when dealing with sales reps Able to create performance reporting 24-hour reply response to all inquiries Computer Literacy Ebuilder, Email, web, SAP, Access, Excel, PowerPoint, Microsoft Projects, Visual Cadd , AutoCadd, others TBD
Specification Development Stage:
Select the WTI Superintendent for the project. Responsible for specification detail drawings approval. Signing off on Specifications shall be required by the Division Manager, Construction Manager, and Tremco Sales Rep.
Pre-Bid Stage:
Conducts Pre-Bid Meeting, agenda outlines the required format of the Pre-Bid Meeting. Document responses from Pre-Bid Meeting minutes are documented or audio recorded and compiled into meeting minutes on the form Receives and processes Pre-Bid Meeting Agenda and Sign-In form. Forwards published copies to local Tremco Rep, Superintendent, Facility Contact, and Roofing Subcontractor.
Bidding Stage:
Publishes, approves, and distributes Addendum (where applicable) Receives and reviews bids and agreements
Pre-construction Stage:
Provides established Project Schedule Assists Superintendent in planning and coordinating the Pre-Construction Meeting Provides superintendent with necessary subcontractor information from Bid Form site-specific safety plans, certificates, etc, prior to the Pre-Construction meeting Conducts and processes completed Pre-Construction Meeting documentation and distributes to all applicable parties
Construction Stage:
Daily receipt and review of Daily Inspection forms Visits job site as necessary Receive and review Weekly Progress Meeting Minutes; attend or be involved via conference call Maintain the project schedule, and process updates from the superintendent Perform site audits as appropriate Authorize and generate Change Orders as required Authorize subcontractor payments Authorize Customer billing Assist the Superintendent with any problems during construction The salary range for applicants in this position generally ranges between $79,000 and $99,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Construction Manager is responsible for managing all projects (including GC and larger-scale P&R, TremCares, etc.). This will involve working with the superintendent or technicians assigned to the project to ensure delivery is on time and within budget, as well as selecting and managing all subcontractors. Additional duties will include participating in all proposals, specifications, price estimates, schedules, and sales efforts as they affect the aforementioned projects. The Construction Manager is responsible for sales and service support, field resources, and customer management communication as necessary. ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for contributing to, validating, and signing off on all proposals and specifications. Conceptual Phase (estimates & schedules) Program Planning Phase Design Phase Conduct Prebid Construction Phase Conduct Pre-construction Effective Close-out Cost Estimates and schedules Use of ebuilder for all project documentation per policy manual. Accountable for project cost/budget variance & profitability. Accountable for Quality Assurance. Understanding of subcontractor agreement and corrective measures of notification to subcontractor per the executed agreement. Proper letter notification to non-compliant subcontractor agreement articles, i.e., no waivers of lien for lower tier subs, missing submittals, etc. Set project timelines and goals. Manage key metrics and report on a regular basis or as required. Coordinate work with Program Managers, sales and service support, customer management (WTI and Tremco Roofing), and resource management. Participate in the preventive and corrective action process with responsibility and authority to: Initiate action to prevent the occurrence of any non-conformity relating to service, process, and quality. Identify and record any service, process, or quality system problems. Initiate, recommend, or provide solutions through designated channels. Verify the implementation of solutions. Control further processing, delivery, or installation of non-conforming products until the deficiency or unsatisfactory condition has been corrected. Review all bids received and conduct contractor interviews for specification and contractual compliance. Approve Proposals for submission (i.e. pricing, specification, scope). Direct Project Manager, technicians, and superintendents. Sign-off on project billings. Responsible for change order negotiation and approval.
Metrics:
Benchmarks will be assembled for the following metrics: Concept, Planning & Design (Proposals & Specs): # Proposals/Specs being managed # Proposals/Specs reviewed vs. in queue #/$ Wins vs. Losses Profit Margin of Wins vs. Losses Construction (Execution) # of projects w/in (time &/or $) budget +/- X% Contractor Management # Qualified Contractors $ Billed & Outstanding (& DSOs) Customer Project Quality Score
Competencies:
Technical knowledge of all products and services that WTI offers Deep understanding of all Construction Management tasks Understanding of superintendent roles & responsibilities
Communications:
Superior written, oral, and digital communication skills Must have excellent interpersonal skills and a customer service approach when dealing with sales reps Able to create performance reporting 24-hour reply response to all inquiries Computer Literacy Ebuilder, Email, web, SAP, Access, Excel, PowerPoint, Microsoft Projects, Visual Cadd , AutoCadd, others TBD
Specification Development Stage:
Select the WTI Superintendent for the project. Responsible for specification detail drawings approval. Signing off on Specifications shall be required by the Division Manager, Construction Manager, and Tremco Sales Rep.
Pre-Bid Stage:
Conducts Pre-Bid Meeting, agenda outlines the required format of the Pre-Bid Meeting. Document responses from Pre-Bid Meeting minutes are documented or audio recorded and compiled into meeting minutes on the form Receives and processes Pre-Bid Meeting Agenda and Sign-In form. Forwards published copies to local Tremco Rep, Superintendent, Facility Contact, and Roofing Subcontractor.
Bidding Stage:
Publishes, approves, and distributes Addendum (where applicable) Receives and reviews bids and agreements
Pre-construction Stage:
Provides established Project Schedule Assists Superintendent in planning and coordinating the Pre-Construction Meeting Provides superintendent with necessary subcontractor information from Bid Form site-specific safety plans, certificates, etc, prior to the Pre-Construction meeting Conducts and processes completed Pre-Construction Meeting documentation and distributes to all applicable parties
Construction Stage:
Daily receipt and review of Daily Inspection forms Visits job site as necessary Receive and review Weekly Progress Meeting Minutes; attend or be involved via conference call Maintain the project schedule, and process updates from the superintendent Perform site audits as appropriate Authorize and generate Change Orders as required Authorize subcontractor payments Authorize Customer billing Assist the Superintendent with any problems during construction The salary range for applicants in this position generally ranges between $79,000 and $99,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
Reservations Manager – Kildare
Maria Logan Recruitment are delighted to be recruiting for an experienced Reservations Manager to join a stunning 4* hotel in Kildare.
As Reservations Manager, you will bring strong organisational and leadership skills, along with a track record of delivering excellent customer service and maximising room occupancy through effective management of the reservations process.
You will lead the reservations team and work closely with the Revenue and Sales departments to ensure seamless communication and a positive guest journey from the very first enquiry.
It will be your responsibility to manage all individual and group bookings, ensure accurate data entry, monitor availability, and support the implementation of pricing strategies to optimise occupancy and revenue.
If you're ready to take the next step in your hospitality career, we’d love to hear from you. Please apply through the link below.....Read more...
My client, based in Stockport, is a leading and modern conveyancing firm dedicated to transforming the moving market. Their conveyancing and remortgage team provides top-tier service to clients, and they are now seeking additional talented individuals with remortgage experience and excellent client care skills to join their team.
As a Remortgage Case Manager, you will be responsible for managing your own caseload, overseeing the entire remortgage process from initiation to completion. This includes shaping the client experience, tackling complex legal aspects, and driving positive outcomes. You will work alongside a collaborative, high-performing team known for innovation and exceeding expectations. Additionally, the firm offers a lucrative bonus scheme, providing an opportunity to earn an extra £12K £15K per year on top of your base salary. There is also a clear career progression path available, offering the chance to grow both professionally and personally.
Key responsibilities include managing a substantial caseload of remortgage files, meeting personal targets, and prioritizing and managing deadlines. You will handle complex aspects of the remortgage process and be responsible for the files from opening to completion with administrative support. Providing exceptional service to clients, introducers, and associates is a key aspect of the role, along with addressing complex inquiries and identifying potential risks. You will ensure that files comply with service level agreements, regulatory, and statutory requirements, and maintain detailed telephone notes throughout transactions. You will also assist with training and coaching trainee case managers, suggest improvements to processes, and ensure compliance with company policies.
The ideal candidate will have at least 2 years of experience as a case manager, be a self-starter with strong initiative, and have a passion for delivering high levels of customer service. You should also possess strong attention to detail and excellent verbal and numerical skills.
With a salary on offer for this role ranging from £24,000-£28,000 depending on experience level, this firm also offer Hybrid working with a mix of working from home and in office as well as 23 days holiday which can increase with service and a whole host of further staff perks!
If this role is of interest to you, please get in touch to discuss further on 0161 9147 357 or email t.carlisle@clayton-legal.co.uk
....Read more...
CUSTOMER SERVICE ADVISOR – TALKE - £25400 plus performance bonus after 6 monthsDue to continued success, we are working with a fantastic company who require fantastic Customer Service Advisors to join their team. The company offers exceptional ongoing training and career progression. With further major growth plans in place, this is the perfect time to get on board and be a key player in their success. Previous experience is preferred but if you are confident on the phone and have the passion for customer service and helping people this could be the role for you.COMPANY BACKGROUNDOur client is a leading independent company that works on a national basis. They offer a market leading customer service experience. Great customer service is at the heart of the business. Entering their 10th year of trading, they have continued to grow and gain a reputation for offering a competitive service and second to none customer service. This is a family run business and every single employee is a member of that family, as are the customers.CUSTOMER SERVICE JOB PURPOSEDevelop a culture of customer satisfaction through timely and thorough handling of complaints, queries and general enquiries. Working in a fast-paced environment, to address customer issues via the telephone or email.CUSTOMER SERVICE DUTIES
Dealing with high volume incoming callsResolving customer issues in a timely mannerLiaise with external contractors to arrange and manager resolutions to the queries raisedDealing with a variety of questions and queriesPromoting the benefits of using the services the company providesAssisting with contract renewals and retaining customersDealing with complaintsMaintaining accurate customer records using the inhouse system
CUSTOMER SERVICE REQUIREMENTS
Excellent communication skillsIdeally experienced dealing with customers on the telephonePassionate about helping peopleTeam playerAble to work in a fast-paced environmentExcellent PC skillsProblem solverPatientAble to work under pressureDue to location, it is preferred you have you own transport
PACKAGE AND BENEFITS
Week One Shifts: 8am-4.30pmWeek Two Shifts: 9am – 5.30pmWeek Three Shifts: 10.30am-7pmWorking 1 in 3 Saturdays per month (9am-5pm) with a day off in lieu20 days holiday plus Bank HolidaysOnsite Parking£25400 plus performance bonusFantastic opportunity to build a careerRecreational break out roomsExcellent ongoing training and supportFun days and eventsFeel valued everydayRecognition awards
Follow us on twitter #awconsultingltdIn respect to the above role(s), Anderson Wright Consulting Ltd operates as an Employment AgencyCUSTOMER SERVICE ADVISOR – TALKE - £25400 plus performance bonus after 6 months....Read more...
Assistant Manager - $45k to $55k - New Port Richey, FLWe are working with a client that operates a fast-casual chain known across the country. They are seeking a Assistant Manager to join their leadership team and continue to uphold its reputation and quality of service. Responsibilities:
Help manage the restaurant’s daily operations to ensure guests are provided with an exceptional experienceAssist with the recruitment of team members. Provide leadership and guidance to staff, building and fostering a positive and motivating work environmentPromptly and efficiently resolving all customer inquiries in friendly mannerAnalyzing sales and controlling expenses, payroll and inventoryMaintaining cleanliness and safety standards throughout the restaurant to provide a welcoming and comfortable environment for customers
Key Requirements:
Proven quick service restaurant management experienceConfident and calm leader with superb communication and organisational skillsStrong understanding of P&L’s and COG’s, you have a strong financial acumenGenuine passion for the restaurant industry and a dedication to delivering memorable dining experiences to customers
If you’re interested in this opportunity, please send your resume to Holly today! hollym@corecruitment.com ....Read more...
Assistant Manager - $45k to $55k - South Pasadena, FLWe are working with a client that operates a fast-casual chain known across the country. They are seeking a Assistant Manager to join their leadership team and continue to uphold its reputation and quality of service. Responsibilities:
Help manage the restaurant’s daily operations to ensure guests are provided with an exceptional experienceAssist with the recruitment of team members. Provide leadership and guidance to staff, building and fostering a positive and motivating work environmentPromptly and efficiently resolving all customer inquiries in friendly mannerAnalyzing sales and controlling expenses, payroll and inventoryMaintaining cleanliness and safety standards throughout the restaurant to provide a welcoming and comfortable environment for customers
Key Requirements:
Proven quick service restaurant management experienceConfident and calm leader with superb communication and organisational skillsStrong understanding of P&L’s and COG’s, you have a strong financial acumenGenuine passion for the restaurant industry and a dedication to delivering memorable dining experiences to customers
If you’re interested in this opportunity, please send your resume to Holly today! hollym@corecruitment.com ....Read more...
