Answer incoming calls promptly and professionally on a busy customer service line.
Direct calls to the correct team members or departments
Book and schedule customer maintenance appointments
Input and update information accurately using our company CRM system.
Produce simple documents and spreadsheets using Microsoft Word and Excel
Work closely with the customer service team to ensure smooth and efficient operations
Build relationships with our engineers, regularly checking in on their day and ensuring they have the information and equipment they need
Build knowledge of all customer accounts with a view to future progression into Key Account support
Training Outcome:Upon successful completion of the apprenticeship programme there may, where available, be the opportunity to become an accounts manager.Employer Description:We are a trusted provider of fire and security solutions, delivering high-quality service and support to customers across the region.Working Hours :Monday to Friday 8.30am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Patience....Read more...
An opportunity has arisen for an Escalation Manager (Pest Control) to join a well-established company specialising in pest control for both residential and commercial clients using technology-driven solutions.
As an Escalation Manager, you will be responsible for managing pest control escalations, resolving issues, and ensuring a pest-free environment across client sites.
This role offers a salary of £38,000 and benefits.
You will be responsible for:
* Managing customer escalations and acting as the primary point of contact for all stakeholders.
* Developing and implementing comprehensive treatment plans to address and resolve pest issues.
* Conducting site assessments and quality checks to ensure the effectiveness of pest control measures.
* Leading presentations and meetings to ensure the client's expectations are met.
* Creating escalation programmes to protect sites from future pest infestations.
What we are looking for:
* Previously worked as a Advanced Pest Control Technician, Senior Pest Control Technician, Field Biologist, Pest Control Manager, Pest Control Service Manager, Pest Control Escalation Manager or in a similar role.
* Proven experience within pest control.
* Advanced industry qualification (e.g., BPCA Certificated Advanced Technician or RSPH Level 3 in Pest Management).
* Ideally have experience of 2 years working with food retailers.
* Strong written English skills.
* Full valid driving licence.
* Good analytical skills and experience in problem-solving/root cause analysis.
What's on offer
* Competitive salary.
* Contributory pension scheme.
* Bonus schemes.
* Company car.
* 25 days holiday plus bank holidays.
* Uniform provided.
* Healthcare cash plan.
* Life assurance.
* Employee assistance programme with 24/7 access to GP services, fitness programmes, and retail discounts.
* Employee referral programme.
* Long service awards, including a special day off for your birthday after one year of service.
This is an excellent opportunity to make a significant impact in a dynamic, rewarding role.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
General Manager – New Opening – QSR Business - £37,500 The Role:Our client has recently launched an exciting new QSR concept in a bustling food hall and is now seeking a hands-on, dynamic General Manager to lead the team and drive the success of this vibrant new site.Key Responsibilities:
Manage a team of 5, leading, training, and motivating them to deliver excellent customer service and food quality.Oversee day-to-day operations, ensuring smooth and efficient service in a high-traffic environment.Monitor KPIs, P&L, and drive sales through upselling, marketing initiatives, and outstanding guest experiences.Manage stock counts, ordering, and GP targets.Ensure full compliance with food safety, health & safety, and brand standards.Deliver financial targets, including budgeting, forecasting, and labour cost control.
Requirements:
Proven experience as a General Manager or Operations Manager in QSR or high-volume hospitality.Very hands-on approach with strong leadership and people management skills.Experience managing KPIs, P&L, and driving sales performance.Excellent knowledge of food safety, health & safety, and compliance!Ability to thrive under pressure in a fast-paced, high-volume environment.Outstanding organisational and communication skills.
If you are keen to discuss the details further, please apply today or send your cv to Kate B OR call 0207 790 2666....Read more...
General Manager – QSR Business - Up to $80,000 The Role:Our client is an exciting global QSR concept in a bustling location is seeking a highly hands-on General Manager to lead the team and drive the success of the site.Key Responsibilities:
Manage a large team, leading, training, and motivating them to deliver excellent customer service and food quality.Oversee day-to-day operations, ensuring smooth and efficient service in a high-traffic environment.Monitor KPIs, P&L, and drive sales through upselling, marketing initiatives, and outstanding guest experiences.Manage stock counts, ordering, and GP targets.Ensure full compliance with food safety, health & safety, and brand standards.Deliver financial targets, including budgeting, forecasting, and labour cost control.
Requirements:
Proven experience as a General Manager or Operations Manager in QSR or high-volume hospitality.Very hands-on approach with strong leadership and people management skills.Experience managing KPIs, P&L, and driving sales performance.Excellent knowledge of food safety, health & safety, and compliance!Ability to thrive under pressure in a fast-paced, high-volume environment.Outstanding organisational and communication skills.
Apply now to be part of this exciting launch!If you are keen to discuss the details further, please apply today or send your cv to Cassidy....Read more...
General Manager – QSR Business - Up to $75,000The Role:Our client is an exciting global QSR concept, in a bustling location, is seeking a highly hands-on General Manager to lead the team and drive the success of the site.Key Responsibilities:
Manage a large team, leading, training, and motivating them to deliver excellent customer service and food quality.Oversee day-to-day operations, ensuring smooth and efficient service in a high-traffic environment.Monitor KPIs, P&L, and drive sales through upselling, marketing initiatives, and outstanding guest experiences.Manage stock counts, ordering, and GP targets.Ensure full compliance with food safety, health & safety, and brand standards.Deliver financial targets, including budgeting, forecasting, and labour cost control.
Requirements:
Proven experience as a General Manager or Operations Manager in QSR or high-volume hospitality.Very hands-on approach with strong leadership and people management skills.Experience managing KPIs, P&L, and driving sales performance.Excellent knowledge of food safety, health & safety, and compliance!Ability to thrive under pressure in a fast-paced, high-volume environment.Outstanding organisational and communication skills.
Apply now to be part of this exciting launch!If you are keen to discuss the details further, please apply today or send your cv to Cassidy....Read more...
General Manager – QSR Business - Up to $75,000The Role:Our client is an exciting global QSR concept, in a bustling location, is seeking a highly hands-on General Manager to lead the team and drive the success of the site.Key Responsibilities:
Manage a large team, leading, training, and motivating them to deliver excellent customer service and food quality.Oversee day-to-day operations, ensuring smooth and efficient service in a high-traffic environment.Monitor KPIs, P&L, and drive sales through upselling, marketing initiatives, and outstanding guest experiences.Manage stock counts, ordering, and GP targets.Ensure full compliance with food safety, health & safety, and brand standards.Deliver financial targets, including budgeting, forecasting, and labour cost control.
Requirements:
Proven experience as a General Manager or Operations Manager in QSR or high-volume hospitality.Very hands-on approach with strong leadership and people management skills.Experience managing KPIs, P&L, and driving sales performance.Excellent knowledge of food safety, health & safety, and compliance!Ability to thrive under pressure in a fast-paced, high-volume environment.Outstanding organisational and communication skills.
Apply now to be part of this exciting launch!If you are keen to discuss the details further, please apply today or send your cv to Cassidy....Read more...
General Manager – QSR Business - Up to $75,000The Role:Our client is an exciting national QSR concept, in a bustling location, who is seeking a highly hands-on General Manager to lead the team and drive the success of the site.Key Responsibilities:
Manage a large team, leading, training, and motivating them to deliver excellent customer service and food quality.Oversee day-to-day operations, ensuring smooth and efficient service in a high-traffic environment.Monitor KPIs, P&L, and drive sales through upselling, marketing initiatives, and outstanding guest experiences.Manage stock counts, ordering, and GP targets.Ensure full compliance with food safety, health & safety, and brand standards.Deliver financial targets, including budgeting, forecasting, and labour cost control.
Requirements:
Proven experience as a General Manager or Operations Manager in QSR or high-volume hospitality.Very hands-on approach with strong leadership and people management skills.Experience managing KPIs, P&L, and driving sales performance.Excellent knowledge of food safety, health & safety, and compliance!Ability to thrive under pressure in a fast-paced, high-volume environment.Outstanding organisational and communication skills.
If you are keen to discuss the details further, please apply today or send your cv to Cassidy....Read more...
General Manager – QSR Business - Up to $75,000The Role:Our client is an exciting global QSR concept, in a bustling location, is seeking a highly hands-on General Manager to lead the team and drive the success of the site.Key Responsibilities:
Manage a large team, leading, training, and motivating them to deliver excellent customer service and food quality.Oversee day-to-day operations, ensuring smooth and efficient service in a high-traffic environment.Monitor KPIs, P&L, and drive sales through upselling, marketing initiatives, and outstanding guest experiences.Manage stock counts, ordering, and GP targets.Ensure full compliance with food safety, health & safety, and brand standards.Deliver financial targets, including budgeting, forecasting, and labour cost control.
Requirements:
Proven experience as a General Manager or Operations Manager in QSR or high-volume hospitality.Very hands-on approach with strong leadership and people management skills.Experience managing KPIs, P&L, and driving sales performance.Excellent knowledge of food safety, health & safety, and compliance!Ability to thrive under pressure in a fast-paced, high-volume environment.Outstanding organisational and communication skills.
Apply now to be part of this exciting launch!If you are keen to discuss the details further, please apply today or send your cv to Cassidy....Read more...
General Manager – QSR Business - Up to $75,000 The Role:Our client is an exciting global QSR concept in a bustling location is seeking a highly hands-on General Manager to lead the team and drive the success of the site.Key Responsibilities:
Manage a large team, leading, training, and motivating them to deliver excellent customer service and food quality.Oversee day-to-day operations, ensuring smooth and efficient service in a high-traffic environment.Monitor KPIs, P&L, and drive sales through upselling, marketing initiatives, and outstanding guest experiences.Manage stock counts, ordering, and GP targets.Ensure full compliance with food safety, health & safety, and brand standards.Deliver financial targets, including budgeting, forecasting, and labour cost control.
Requirements:
Proven experience as a General Manager or Operations Manager in QSR or high-volume hospitality.Very hands-on approach with strong leadership and people management skills.Experience managing KPIs, P&L, and driving sales performance.Excellent knowledge of food safety, health & safety, and compliance!Ability to thrive under pressure in a fast-paced, high-volume environment.Outstanding organisational and communication skills.
Apply now to be part of this exciting launch!If you are keen to discuss the details further, please apply today or send your cv to Cassidy....Read more...
Bodyshop Manager
About the Role:
Our client, a leading UK-based accident repair group with 36 centres nationwide, is seeking an experienced Bodyshop Manager to join their Blackburn site. The role is pivotal in ensuring the workshop runs smoothly while maintaining the highest standards of quality, customer service, and repair turnaround times.
Key Responsibilities:
- Open the workshop and prepare the team to start work at 7am.
- Lead daily team briefings, delegate tasks, and communicate targets.
- Oversee correct use of equipment, uniforms, and tools.
- Update repair progress systems to keep customers informed.
- Manage parts ordering, vehicle workflow, and stock levels.
- Ensure quality control and accurate repair documentation throughout each stage.
What Theyre Looking For:
- Proven experience managing a bodyshop or workshop team.
- Highly organised, self-motivated, and detail-oriented.
- Strong communication and IT skills.
- Understanding of repair processes and workshop operations.
- Team player with a collaborative approach to management.
Why Apply:
- Competitive salary with OTE and company EV vehicle option.
- Opportunity to work in a modern, fast-paced, and clean workshop environment.
- Supportive team culture with training and development opportunities.
Salary: £57,500 - £77,900 OTE (with company EV vehicle)
Hours: 50 hours per week, MondayFriday (7am5pm, including paid breaks)
Location: Blackburn
If you want to hear more about the MET Technician / Strip Fitter role, please send us your CV by clicking apply now or by contacting Richard on 07590309374 / richard@holtautomotive.co.uk to discuss further.
Bodyshop Manager, Site Manager, General Manager, Workshop Manager,....Read more...
An exciting opportunity has arisen for an Area Sales Manager to join a well-established wood processing company supplying high-quality sawn timber and engineered wood products.
As an Area Sales Manager, you will be managing and developing sales across the East Yorkshire region, focusing on both existing and new business opportunities within the building materials sector.
This field-based role offers a competitive salary and benefits.
You Will Be Responsible For
* Managing and expanding relationships with independent builders' merchants and buying groups.
* Maintaining and growing an established customer base while generating new business opportunities.
* Developing and executing sales plans to achieve individual and company targets.
* Conducting regular customer visits and ensuring a high level of service and account management.
* Monitoring sales performance, reporting on activity, and maintaining accurate records through CRM systems.
* Planning effective sales journeys and managing your territory efficiently.
What We Are Looking For
* Previously worked as an Area Sales Manager, Sales Manager, Account Manager, Business Development Manager, Regional Sales Manager, Field Sales Manager, Territory Sales Manager, Timber Sales Manager, Building Materials Sales Manager, Construction Sales Manager or in a similar role.
* Proven experience in area sales management, preferably within the timber, construction-related products, or building materials industry.
* Strong background in selling to builders' merchants and experience working with buying groups or their members.
* Have account management and business development experience, with the ability to build long-term relationships.
* Flexibility to travel across the region, including occasional overnight stays.
* Full UK driving licence
What's on Offer
* Competitive salary
* Company car
* Pension contribution.
* Supportive team culture and the chance to make a real impact within your territory.
This is a fantastic opportunity to join a thriving organisation and take your career to the next level!
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An exciting opportunity has arisen for an Area Sales Manager to join a well-established wood processing company supplying high-quality sawn timber and engineered wood products.
As an Area Sales Manager, you will be managing and developing sales across the North Yorkshire region, focusing on both existing and new business opportunities within the building materials sector.
This field-based role offers a competitive salary and benefits.
You Will Be Responsible For
* Managing and expanding relationships with independent builders' merchants and buying groups.
* Maintaining and growing an established customer base while generating new business opportunities.
* Developing and executing sales plans to achieve individual and company targets.
* Conducting regular customer visits and ensuring a high level of service and account management.
* Monitoring sales performance, reporting on activity, and maintaining accurate records through CRM systems.
* Planning effective sales journeys and managing your territory efficiently.
What We Are Looking For
* Previously worked as an Area Sales Manager, Sales Manager, Account Manager, Business Development Manager, Regional Sales Manager, Field Sales Manager, Territory Sales Manager, Timber Sales Manager, Building Materials Sales Manager, Construction Sales Manager or in a similar role.
* Proven experience in area sales management, preferably within the timber, construction-related products, or building materials industry.
* Strong background in selling to builders' merchants and experience working with buying groups or their members.
* Have account management and business development experience, with the ability to build long-term relationships.
* Flexibility to travel across the region, including occasional overnight stays.
* Full UK driving licence
What's on Offer
* Competitive salary
* Company car
* Pension contribution.
* Supportive team culture and the chance to make a real impact within your territory.
This is a fantastic opportunity to join a thriving organisation and take your career to the next level!
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
CUSTOMER EXPERIENCE & PROJECT COORDINATOR CREWE – MONDAY TO FRIDAY UP TO £40,000 + PROGRESSION + GREAT CULTURE
Get Recruited are recruiting on behalf of an innovative and rapidly growing organisation who deliver high-security, high-profile global projects across critical infrastructure, government, and commercial sectors.They are looking for a Customer Experience & Project Coordinator to join their Projects & Delivery team. This is an exceptional opportunity for someone early in their career who is passionate about customer service, exceptionally organised, and keen to build a long-term career in project management.You’ll support the full lifecycle of complex international projects, ensuring seamless delivery, outstanding client communication, and precise coordination throughout. This is perfect for someone with a meticulous approach, a proactive attitude, and a desire to grow within a values-led, fast-paced environment.This is a great opportunity for someone from a Customer Service, Project Manager, Project Coordinator, Project Assistant, Customer Service Manager, Operations Coordinator, PMO Assistant or similar role who is eager to take the next step.THE ROLE:
Supporting the planning, scheduling and coordination of international project timelines and deliverables
Maintaining accurate project documentation, trackers, reports and internal systems
Preparing project briefs, client updates and internal communications
Liaising with internal teams to ensure alignment on key milestones
Monitoring progress against KPIs and flagging any risks or delays
Assisting with supplier coordination and global logistics planning
Delivering timely, professional communication to clients and stakeholders
Ensuring all written communication meets the organisation's standards
Supporting the Project Manager during client meetings, taking minutes and tracking actions
Using project management tools and software to track tasks, timelines and dependencies
Contributing to continuous improvement initiatives across project workflows
Ensuring full compliance with internal procedures and external regulations
THE PERSON:
Strong organisational and time-management skills
Excellent attention to detail and a methodical approach
Confident communicator with strong written and verbal skills
A proactive learner with a desire to develop within project management
Comfortable managing multiple tasks and deadlines
Proficient in Microsoft Office (Excel, Outlook, Teams, Word)
Experience using project management tools such as Monday.com or Asana is beneficial
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
Estimating Support
Log and organise incoming customer enquiries in line with agreed processes.
Prepare simple quotes under guidance (e.g. using known labour times, standard parts and finishes).
Collect and update material, subcontract and paint/finish costs from suppliers and internal data.
Populate quote templates accurately for review by the Office Manager.
Update the status of enquiries and quotes in Excel trackers and Redthorn MRP.
Order & Admin Support
Assist with checking customer purchase orders against quotes (price, quantities, lead times).
Help enter and maintain sales orders on Redthorn MRP.
Support the accurate filing and organisation of quotes, orders and related documents.
Update and maintain existing Excel tracking sheets (quotes, orders, deliveries, etc.).
Liaise with the Service Delivery Coordinators and Business Development Manager for basic information requests.
Data & Systems
Keep data in Redthorn MRP accurate and up to date (enquiries, quotes, orders).
Maintain simple reports and lists to support weekly reviews (e.g. open quotes, due dates).
Help tidy and standardise templates and spreadsheets as processes improve.
Training:Training will be via TEAMS every four weeks with the following:
Initial onboarding day at North Warwickshire and South Leicestershire college Hinkley Road Nuneaton CV11 6BH.
In the workplace online training and mentoring.
Full on-the-job training from the Office Manager (former Estimating Manager)
Step-by-step development plan to build skills in:
Understanding drawings and enquiries at a basic level.
Building up simple estimates and quotes.
Using Redthorn MRP and Excel effectively.
Opportunity over time to take on more complex estimating tasks as skills and confidence grow.
Training Outcome:This role is designed as a development position, with clear opportunities to grow as skills and experience build. Depending on performance and interest, future progression could include:
Estimator / Senior Estimator – taking ownership of more complex quotations and technical enquiries.
Commercial / Office Supervisor – supporting the Office Manager with coordinating enquiries, orders and admin.
Service Delivery / Customer Account roles – moving into more customer-facing work and project coordination.
Data / Business Analysis support – for someone who enjoys numbers, reporting and improving trackers and systems.
You’ll be working closely with the Office Manager (former Estimating Manager), so you’ll learn the full process from enquiry to delivery and be well placed to move up as the business growsEmployer Description:Universal Fabrications (Coventry) Ltd is a precision sheet-metal engineering and fabrication business based in Nuneaton. We support demanding customers in sectors such as automotive, aerospace, defence, rail and EV battery systems, supplying high-quality fabricated and machined components from our 36,000 sq ft facility. We combine modern machinery with skilled people, working on everything from one-off prototypes to full production batches. The work is detailed and varied, and we pride ourselves on doing things properly – we don’t cut corners. As an employer, we offer a friendly, down-to-earth environment where people are expected to take responsibility, be organised and support each other as part of “Team Universal”. For the right person, there are real opportunities to learn, grow and progress as the business continues to invest and expand.Working Hours :Monday to Friday 8:00am to 5:00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Job Title - Transport Shift Manager Reporting Line: Transport Operations Manager Location: Harrier Parkway Hurricane 258, Lutterworth LE17 4XT Direct Reports: Transport SupervisorShift Pattern: 6am - 6pm // 4 on - 4 offScope and Purpose of the RoleThe Transport Shift Manager is responsible for leading and managing the daily transport operation, ensuring full legal compliance, operational efficiency, and strong people management. The role oversees Supervisors and Briefers/Debriefers, ensuring that all transport activities are executed safely, on time, and in collaboration with internal stakeholders including HR, Compliance, Planning, and Sortation. The Shift Manager drives performance through clear leadership, structured processes, and continuous improvement, ensuring the operation delivers exceptional service in line with business objectives.Key Duties and Accountabilities (will include but not limited to)· Manage and lead the transport operation to ensure deliveries, collections, and fleet utilisation meet service levels, compliance standards, and customer expectations.· Ensure compliance with all workforce activity, including resource planning and the safe, cost-effective utilisation of all drivers and equipment.· Own, monitor, and control the driver briefing and debriefing process, ensuring that communication standards, documentation, and performance expectations are consistently met.· Ensure full legal and procedural compliance for all drivers and transport activities, including tachograph management, working time directive adherence, and O-Licence obligations.· Conduct employee investigations, grievances, and disciplinary processes in line with HR policies and procedures.· Manage driver performance to meet and exceed KPIs, providing coaching, corrective action, and development where necessary.· Ensure personnel files are up to date, including licence validation, training records, and compliance documentation.· Promote company Health & Safety and employment policies, ensuring that all team members are trained, competent, and compliant.· Lead and support site audits, working with the Transport Manager to ensure KPIs and audit standards are achieved.· Manage and oversee Supervisors and Briefers/Debriefers, conducting regular one-to-ones, performance reviews, and development planning.· Work closely with the Planning, Sortation, and HR teams to align operational priorities, workforce allocation, and site performance.· Monitor trailer readiness, arrival and departure timings, and operational efficiency to support the delivery plan. · Manage resource planning, including driver shift patterns, agency driver utilisation, and holiday scheduling to meet operational demand.· Manage recruitment and onboarding of permanent and temporary drivers as required to support business peaks.· Oversee accurate completion of driver records, defect reports, daily checks, and all mandatory documentation.· Ensure that all maintenance, MOTs, and service intervals are carried out on time, escalating any repair or maintenance issues promptly.· Actively engage with customer and site management teams to achieve performance targets, addressing any operational concerns quickly.· Support investigations into safety incidents, accidents, and near misses, ensuring appropriate documentation and follow-up through the EOA and H&S processes.· Lead continuous improvement initiatives to enhance productivity, safety, and communication across the transport and sortation functions.· Deputise for the Operations Transport Manager as required, providing operational leadership and ensuring service continuity.Key Experience and Qualifications· Proven experience in transport operations management, ideally within a multi-shift, high-volume environment.· Strong leadership and people management skills, with experience in HR processes including absence management, investigations, and disciplinary handling.· Excellent understanding of O-Licence compliance, drivers’ hours, tachograph management, and transport legislation.· Experience managing compliance through Convey, Tachomaster, and associated systems.· Knowledge of ESP, Microlise, and other operational systems.· Proven ability to build relationships across departments including HR, Planning, Compliance, and Sortation.· Analytical approach to performance management and KPI delivery.· Strong communication, planning, and organisational skills.· Proficient in Microsoft Office, particularly Excel for data reporting and analysis.· Transport CPC qualification (desirable) Cross-Functional Collaboration The Transport Shift Manager will work closely with HR, Compliance, Planning, and Sortation teams to ensureseamless operational delivery and people management. This includes attending planning meetings, aligning resources to forecasted demand, addressing compliance and safety concerns, and maintaining open communication channels across departments. They will represent the transport function in cross-departmental discussions, ensuring that operational priorities and challenges are clearly communicated and collaboratively resolved.Line Management ResponsibilitiesThe Transport Shift Manager directly manages Transport Supervisors and indirectly overseesBriefers/Debriefers. They are responsible for leading one-to-one meetings, performance reviews, andprogression plans to support staff development and engagement. They ensure operational discipline,professional standards, and team cohesion across the entire shift.Is this role of interest?? Apply today!!....Read more...
Customer Relations Manager – Buckinghamshire Location: 5 days per week in Aylesbury, supporting two of our care homes; Hampden Hall Care Centre, and Byron House Care HomeSalary: £35,000 to £38,000, plus commission for sale of bedsHours: Monday to Friday, 37.5 hours per week, 9am - 5pmJob type: PermanentCome and make a difference with the team at Westgate Healthcare! #CareWithUsAtWestgateWe’re looking for a Customer Relations Manager to join our team, supporting two of our key care homes in Aylesbury.In this pivotal role, you’ll take the lead on generating, managing, and converting enquiries to ensure our homes achieve and maintain strong occupancy levels. You’ll play an essential part in creating an exceptional first impression for prospective residents and their families, guiding them through every step of their journey with warmth, professionalism, and care.You will work closely with the Home Manager, Group Sales Manager and Head of Sales and Marketing to generate enquiries, convert them into resident admissions and ensure our residents’ moving in process is smooth and efficient, whilst promoting a positive and enjoyable lifestyle for them.We are looking for someone with excellent customer service and sales skills, who can drive results to maximise revenue whilst demonstrating care and compassion for our current and prospective residents.Why work at Westgate?
Improve your financial wellness and flexibility with Stream; access your wages before pay day and enjoy exclusive discounts at a variety of the UK’s favourite shopsAccess to the Blue Light Card (employee discount scheme)Access to other discount schemes; Byond Prepayment Card (employee cashback card), Extras Discounts (employee discount scheme) and Cycle to Work SchemeRefer a Friend Scheme - earn up to £500 for a successful referral!Internal and external employee recognition schemes (e.g. Employee of the Month and Long Service) and team building social eventsSupport in achieving additional qualifications, including nationally recognised qualificationsAccess to financial and wellbeing support through The Care Workers Charity Comprehensive staff induction with free training and professional development
About the role:
Manage the enquiry process from start to finish, be the first point of contact, ensure follow ups are prompt and effective, arrange and conduct engaging show rounds, providing a welcoming and informative experience for potential residents and their families.Ensure all prospective clients have been responded to in a timely manner and ensure accurate recording of all stages of the enquiry on Care HQ, to ensure accurate data for reporting.Collaborate with the wider home team to ensure a seamless handover of each customer’s journey and a positive move-in experience.Build strong relationships with local stakeholders including hospitals, charities, community groups, and other key partners.Drive occupancy growth through proactive marketing, organisation of local events and community engagement.Support the development and delivery of local engagement initiatives to enhance the home’s visibility and reputation within the wider community.Meet with the Home Manager regularly to review progress and discuss upcoming plans and objectivesAttend twice weekly occupancy calls to provide clear information on sales and marketing activityWork closely with the Home Manager and Sales and Marketing team to ensure appropriate localised community engagement and marketing activities to generate brand awareness
About You:
Proven experience in customer relations/sales, ideally within care or hospitality sectors.Ideally an understanding of fee sources and structures in the care sectorA natural communicator who can build trust and rapport with families and stakeholders alike.Organised, proactive, and target-driven with excellent attention to detail.Confident in managing multiple priorities across two sites.Passionate about delivering outstanding customer service and promoting the values of care, compassion, and community.The right to live and work in the UKClean driving licence and access to a vehicle for business use
We reserve the right to close this vacancy once we receive suitable applications, therefore, an early submission is encouraged. Due to a high volume of applications, if you do not hear from us within 5 working days, please assume that your application has been unsuccessful.Westgate Healthcare is an equal opportunities employer, and we welcome applications from all suitably qualified candidates regardless of their race, sex, disability, religion/belief, sexual orientation or age.WGHROB....Read more...
The Company:
Setting new industry standards.
Award winning product with unique USPs.
Great opportunities to earn commission.
Rewarded for hard work.
The Role of the Sales Manager
Selling a range of ground-breaking, multi-award winning mobility scooters that are low weight and compact size
Selling to NHS and Local Authorities
Networking with relevant decision makers within NHS and third parties
Tendering for business
Providing demonstrations to promote the portfolio
Travel across UK
To communicate with internal customer services and maintain accurate and up-to-date records?
To attend exhibitions and meetings to promote products
Some hotel stays away from home will be required
Benefits of the Sales Manager
£40k-£45k basic salary, £80-90k OTE
£575 PM Car Allowance
Travel Expenses
pension
Laptop
Mobile
The Ideal Person for the Sales Manager
Must have Wheelchair/Mobility or similar product sales background
Must have significant experience of selling into NHS.
Ideally will have dealer or retail sales experience but not essential
Natural sales and communication skills
Self-motivated with a positive 'can-do' attitude and determination to succeed
Experience in planning and implementing sales strategies
Ability to build and maintain strong relationships with clients at all levels providing great customer service
Good at planning and time management;
Computer literate, familiar with CRM systems
If you think the role of Sales Manager is for you, apply now!
Consultant: David Gray
Email: davidg@otrsales.co.uk
Tel no. 0208 397 4114
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.....Read more...
Job Title: Assistant Restaurant Manager – Private Members Club Salary: £30,000Location: OxfordshireI am currently recruiting for an Assistant Restaurant Manager to join a private members club in Oxfordshire. This is a fantastic opportunity for a natural born leader with a passion for Food & Beverage. About the position
Oversee the day-to-day running of the shiftsTrain and develop the staff’s palate with your knowledgeDeliver fantastic service to the guestsWork closely with all departments to ensure the best results are metReport to the Restaurant Manager
The successful candidate
At least 3 years’ F&B experience within hotels or private members clubsA high level of customer serviceAbility to work under pressureStrong knowledge and a passion for fine dining A well organised with great attention for detail
If you are keen to discuss the details further, please apply today or send your cv to ed@Corecruitment.comGet social…….http://www.corecruitment.com/https://www.facebook.com/COREcruitmentDOTcom/Tweet us @COREcruitment ....Read more...
An opportunity has arisen for an Advanced Pest Control Technician / Pest Control Manager to join a well-established company specialising in pest control for both residential and commercial clients using technology-driven solutions.
As a Pest Control Manager, you will be responsible for managing pest control escalations, resolving issues, and ensuring a pest-free environment across client sites.
This role offers a salary of £38,000 and benefits.
You will be responsible for:
* Managing customer escalations and acting as the primary point of contact for all stakeholders.
* Developing and implementing comprehensive treatment plans to address and resolve pest issues.
* Conducting site assessments and quality checks to ensure the effectiveness of pest control measures.
* Leading presentations and meetings to ensure the client's expectations are met.
* Creating escalation programmes to protect sites from future pest infestations.
What we are looking for:
* Previously worked as a Advanced Pest Control Technician, Senior Pest Control Technician, Field Biologist, Pest Control Manager, Pest Control Service Manager or in a similar role.
* Proven experience within pest control.
* Advanced industry qualification (e.g., BPCA Certificated Advanced Technician or RSPH Level 3 in Pest Management).
* Ideally have experience of 2 years working with food retailers.
* Strong written English skills.
* Full valid driving licence.
* Good analytical skills and experience in problem-solving/root cause analysis.
What's on offer
* Competitive salary.
* Contributory pension scheme.
* Bonus schemes.
* Company car.
* 25 days holiday plus bank holidays.
* Uniform provided.
* Healthcare cash plan.
* Life assurance.
* Employee assistance programme with 24/7 access to GP services, fitness programmes, and retail discounts.
* Employee referral programme.
* Long service awards, including a special day off for your birthday after one year of service.
This is an excellent opportunity to make a significant impact in a dynamic, rewarding role.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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Opticians vacancies and Optical Practice Manager jobs based in North Shields, Tyne & Wear.
An expanding group of independent Opticians based in the North East are looking for a full time Opticians Practice Manager for their well established practice in North Shields, working Monday to Friday!
Opticians Practice Manager - Role
Family oriented independent Opticians with a very loyal patient base
Single testing with a focus on quality rather than volume
Offers personalised services to all patients
Managing a team of around 4-5 people in total
Deliver excellent customer service and demonstrate a high degree of professionalism and confidentiality.
Manage the team to achieve high levels of sales performance and customer satisfaction.
Maintain up to date knowledge of our products to recommend the best solution.
Ensure store stock is displayed effectively, hygienically and products and equipment are secured according to Company guidelines
Accurately operate the POS system and accounts for all transactions (cash, credit, returns)
Perform work accurately and thoroughly despite time pressure and customer volume, whilst maintaining a friendly and professional attitude.
Identify situations involving unsatisfied customers and act quickly for resolution, keeping notes to convey effective handovers between staff.
Assists the customer in selecting frames and lenses that are best suited for their lifestyle and prescription needs.
Being proactive in keeping up to date with operational standards and training modules to further their knowledge.
Assist with contact lenses and dispensing glasses.
Working 5 from Monday to Friday
Practice opening times from 8.30am to 5pm
Salary between £26,000 to £30,000 DOE
Bonus scheme
Opticians Practice Manager - Requirements
Previous experience of working within an Opticians
Previous experience of managing a leading a team
Committed to the practice development and driven to succeed
Customer focused
Sales savvy
Confident
Reliable
Excellent organisational and communication skills
To apply for this role please send your CV or call 0114 238 1726 for more information.....Read more...
Operations Manager – Fleet & Breakdown Services Liverpool, Estuary Business Park (free onsite parking) Up to £65,000 DOE + Company Car | Full-time, office-basedLead from the front in a business built on service and trust. As Operations Manager, you’ll lead a dedicated team to deliver fast, efficient and customer-first support to fleets across the UK. This organisation provides nationwide tyre breakdown and fleet support services, helping commercial customers keep vehicles on the road and businesses moving every day.You’ll take ownership of day-to-day operations, leading a capable team, managing performance and resources, and driving a culture of excellence and accountability. You’ll balance people, process and performance to deliver results, while building strong relationships with a nationwide network of partners to ensure responsive, reliable roadside support.This is a hands-on leadership role in a fast-paced, customer-driven environment. If you thrive on problem-solving, team development and operational control, you’ll fit right in.What you’ll bring:
Proven experience in operations leadership within a fast-paced, service-driven, fleet, logistics or roadside support environment.Strong operational management skills – comfortable leading people, shifts and performance.A calm, decisive approach under pressure, with sound judgement and integrity.The ability to analyse data, KPIs and workflows to improve efficiency and overall service quality.A genuine commitment to service excellence and a people-first leadership style.Confidence using IT systems and an openness to adopting tools that drive performance and communication.
Please Note:This role requires proven operational leadership experience in a service-led environment, the ability to manage a busy control/operations function, and full-time on-site work in Liverpool. Only candidates who meet these essential criteria will be considered.Why join:You’ll be joining a trusted, long-established business with a growing national presence and a strong reputation for reliability and partnership. You’ll work with a supportive, capable team where ideas are heard, good work is recognised, and you’ll have the autonomy to make a real impact.Hours: Monday–Friday, 9am–5pm (occasional flexibility to support operational peaks). The service runs 24/7, with the core team operating between 6am–midnight and Saturday mornings, supported by third parties outside these hours.Interested in this Operations Manager role? If you’re ready to take ownership of operations that keep fleets moving across the UK, we’d love to hear from you. Contact sam.moxham@ourahr.com for a confidential chat or to apply.Inclusion matters: We’re committed to building a workplace where everyone feels respected, supported and able to thrive. We welcome applicants from all backgrounds. INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
Support the property manager with check ins and check outs
Property management
Property maintenance and refurbishments
Rent payments
Deposits
Rent arrears
Keys
Customer service
Property inspections
Property viewings
General property management and tenancy administration
Training:
Remote learning via Teams
Expected 3 sessions per month to facilitate "off the job" learning, supported with an online learning platform where apprentice expected to record 6-hours per week, minimum of "off the job learning"
Housing & Property Management Level 3
Training Outcome:There would be the opportunity to become a Property Manager and undergo the industry training to become fully qualified. Potentially, they could progress to oversee the Property Management department, diversify into sales and lettings marketing; run the office or even buy their own franchise.Employer Description:Belvoir Colchester is a privately owned franchise business with a small team who work closely together to deliver great customer service. The business is small enough to be flexible to meet clients needs and implement changes as and when necessary. The owner takes the same approach to staff development and welfare and encourages apprentices to develop their skills within the team in areas they find most interesting as if the team enjoy their roles, the business will be better for it.Working Hours :Monday to Friday 9 a.m. to 5 p.m. Saturdays 10 a.m. to 4 p.m. including one Saturday each month, for which you will receive a day off during the week.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Store Manager – Retail - Oxford Circus, London -£42,000 Drive Sales, Lead with Energy, Grow with Us!Are you a natural leader who thrives in a fast-paced retail environment? Do you get excited about driving sales, inspiring teams, and creating an unforgettable customer experience? If you’re a proactive sales-maker, not just a sales-taker then we want you on our team!About the RoleWe’re looking for a dynamic Retail Store Manager to take ownership of one of our flagship stores. This is a hands-on role where you’ll lead from the front, actively drive revenue, and empower your team to exceed expectations every day.What You’ll Do
Proactively drive sales through confident customer engagement, upselling, and identifying commercial opportunities.Lead, motivate, and develop a high-performing team with a strong sales mindset.Analyse store performance, set ambitious targets, and implement strategies to exceed them.Ensure exceptional visual merchandising and a consistent brand experience.Oversee stock management, operational efficiency, and compliance.Cultivate a positive, energetic store culture that celebrates wins and encourages growth.
What We’re Looking For
Proven experience as a Retail Manager, Assistant Manager, or similar role.A true sales driver, someone who loves the challenge of hitting and beating sales targets.Strong leadership skills with a passion for coaching and developing others.Excellent communication, organisation, and customer service skills.A hands-on manager who thrives on the shop floor and leads by example.Commercial awareness and the ability to spot opportunities to boost sales.
What We Offer
Competitive salary and bonus scheme based on store performance.Training and career development opportunities.A supportive team environment where your ideas matter.Staff discount and additional perks.
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Cluster Customer Relations Manager – HertfordshireLocation: 4 days per week based at St Pauls Care Centre, Hemel Hempstead, 1 day per week based at Burford House Care Home, ChorleywoodSalary: £38,000 to £40,000, plus commission for sale of bedsHours: Monday to Friday, 37.5 hours per week, 9am - 5pmJob type: PermanentCome and make a difference with the team at Westgate Healthcare! #CareWithUsAtWestgateWe’re looking for a Cluster Customer Relations Manager to join our team, supporting two of our key care homes in Hertfordshire. Responsibilities will differ in each home.In this pivotal role, you’ll take the lead on generating, managing, and converting enquiries to ensure our homes achieve and maintain strong occupancy levels. You’ll play an essential part in creating an exceptional first impression for prospective residents and their families, guiding them through every step of their journey with warmth, professionalism, and care.You will work closely with the Home Manager, Group Sales Manager and Head of Sales and Marketing to generate enquiries, convert them into resident admissions and ensure our residents’ moving in process is smooth and efficient, whilst promoting a positive and enjoyable lifestyle for them.We are looking for someone with excellent customer service and sales skills, who can drive results to maximise revenue whilst demonstrating care and compassion for our current and prospective residents.Why work at Westgate?
Improve your financial wellness and flexibility with Stream; access your wages before pay day and enjoy exclusive discounts at a variety of the UK’s favourite shopsAccess to the Blue Light Card (employee discount scheme)Access to other discount schemes; Byond Prepayment Card (employee cashback card), Extras Discounts (employee discount scheme) and Cycle to Work SchemeRefer a Friend Scheme - earn up to £500 for a successful referral!Internal and external employee recognition schemes (e.g. Employee of the Month and Long Service) and team building social eventsSupport in achieving additional qualifications, including nationally recognised qualificationsAccess to financial and wellbeing support through The Care Workers Charity Comprehensive staff induction with free training and professional development
About the role:St Pauls Care Centre
Manage the enquiry process from start to finish, be the first point of contact, ensure follow ups are prompt and effective, arrange and conduct engaging show rounds, providing a welcoming and informative experience for potential residents and their families.Ensure all prospective clients have been responded to in a timely manner and ensure accurate recording of all stages of the enquiry on Care HQ, to ensure accurate data for reporting.Collaborate with the wider home team to ensure a seamless handover of each customer’s journey and a positive move-in experience.
Both Homes
Build strong relationships with local stakeholders including hospitals, charities, community groups, and other key partners.
Drive occupancy growth through proactive marketing, organisation of local events and community engagement.Support the development and delivery of local engagement initiatives to enhance the home’s visibility and reputation within the wider community.Meet with the Home Manager regularly to review progress and discuss upcoming plans and objectivesAttend twice weekly occupancy calls to provide clear information on sales and marketing activityWork closely with the Home Manager and Sales and Marketing team to ensure appropriate localised community engagement and marketing activities to generate brand awareness
About You:
Proven experience in customer relations/sales, ideally within care or hospitality sectors.Ideally an understanding of fee sources and structures in the care sectorA natural communicator who can build trust and rapport with families and stakeholders alike.Organised, proactive, and target-driven with excellent attention to detail.Confident in managing multiple priorities across two sites.Passionate about delivering outstanding customer service and promoting the values of care, compassion, and community.The right to live and work in the UKClean driving licence and access to a vehicle for business use
We reserve the right to close this vacancy once we receive suitable applications, therefore, an early submission is encouraged. Due to a high volume of applications, if you do not hear from us within 5 working days, please assume that your application has been unsuccessful.Westgate Healthcare is an equal opportunities employer, and we welcome applications from all suitably qualified candidates regardless of their race, sex, disability, religion/belief, sexual orientation or age.WGHROB....Read more...
An exciting opportunity has become available for a Sales Executive to join a reputable Car Repair Centre, specialising in comprehensive car repair services for a diverse range of vehicles.
As a Sales Executive, you will be responsible for managing customer enquiries, selling high-value repair packages. This role offers a salary of £35,000 - £38,000 and benefits.
You will be responsible for:
? Greet clients and manage vehicle check-ins and check-outs
? Provide updates to clients and upsell services where appropriate
? Schedule appointments and manage bookings to avoid overbooking
? Respond to customer inquiries via phone, email, and online
? Sell repair packages, parts, and services to customers
? Maintain accurate customer records and service details
? Assist with inventory management and order parts as needed
? Coordinate with the workshop team to meet service requirements
? Handle customer complaints and queries professionally
What we are looking for:
? Previously worked as a Garage Sales Executive, Vehicle Repair Sales Executive, Sales Advisor, Sales Consultant, Workshop Sales Executive, Business Manager or in a similar role.
? Experience in sales / customer service.
? Ideally have 1 year of experience as Service Advisor or Sales Executive
? A solid understanding of vehicle mechanics and internal components.
? Strong verbal and written communication skills
? A valid UK driving licence.
This is an excellent opportunity to join a stable, supportive organisation and make a real impact within a national sales role.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your in....Read more...
