Main Responsibilities:
Responding to customer inquiries and complaints and resolving any issues in a timely and professional manner
Accurate recording of complaints
All complaints logged and acknowledged within 24 hours
Accurate recording of all complaints and survey results
Provide feedback where necessary to Head of Customer Experience
Identify trends
Resolve client complaints within SLA
Collaborating with other departments to ensure customer satisfaction
Handling customer complaints and escalating issues as necessary
Maintaining customer records by updating account information
Company Benefits:
Incentive trips & prizes
High Street discounts
Long service awards
Free flu jabs
Health and Wellbeing perks
Company funded social events
Funded courses
Excellent progression opportunities
Discounted staff travel
Pension Scheme
Training:
Customer Service Practitioner Level 2 apprenticeship Standard
Training Outcome:
Customer Service Advisor
Customer Experience Manager
Various other opportunities in other roles / departments (squiggly career path)
Employer Description:Global travel management, powered by people and tech
Clarity Travel handle everything from rate negotiations to travel risk management, ensuring your corporate travel programme is expertly planned and managed, no matter where your business takes you.Working Hours :Monday to Friday from 9:00am to 5:30pmSkills: Communication skills,IT skills,Organisation skills,Attention to detail,Customer care skills....Read more...
Restaurant General Manager – Fine DiningKey West, Florida Salary: 80k + Benefits I am hiring on behalf of a luxury island resort seeking an experienced and passionate Restaurant General Manager to oversee the operations of a premier fine dining restaurant in Key West.This is an exciting opportunity for a hands-on hospitality leader with a strong background in fine dining, luxury service, team leadership, and financial management. The ideal candidate will be responsible for delivering exceptional guest experiences while driving operational excellence, team development, and overall restaurant performance.Key Responsibilities:
Oversee all day-to-day restaurant operations, ensuring consistently high standards of service and guest satisfactionLead, mentor, and develop the restaurant team through effective training and coachingManage staffing, scheduling, and daily operational coverageOversee inventory management, purchasing, and supplier relationshipsEnsure exceptional food quality, presentation, and service standardsHandle guest feedback and resolve customer concerns professionallyIdentify opportunities to streamline operations and enhance the overall guest experienceMonitor restaurant financial performance, including sales, labor, and expensesEnsure compliance with food safety, sanitation, and operational regulationsMaintain accurate operational, inventory, sales, and staff records
Ideal Candidate:
Previous experience as a Restaurant General Manager or similar leadership roleStrong background in fine dining and/or luxury hospitalityProven ability to lead, motivate, and develop high-performing teamsStrong financial and operational management skillsExcellent communication and interpersonal abilitiesAbility to thrive in a fast-paced, high-volume environmentStrong understanding of food safety and sanitation standardsPassion for delivering elevated guest experiences and exceptional service
Benefits:
Health InsuranceDental InsuranceVision InsuranceLife Insurance401(k)Free Associate ParkingComplimentary Meal for Every Shift Worked25% Discount at Resort OutletsHotel DiscountsFriends & Family Discounts
If you're an experienced hospitality leader looking for an exciting opportunity in one of Florida's most iconic destinations, I'd love to hear from you!....Read more...
As a Light Vehicle Technician, you will:
Service & repair all systems within the vehicle including engine & exhaust systems, air conditioning & electronics
Work will range from replacing parts to solving complex faults using diagnostic methods and equipment. With evermore-complex technologies, the tasks are constantly changing
You will learn the key principles, practices and skills that underpin the role before further developing and applying your skills in more complex situations.Training:Working towards a Level 3 Service and Maintenance Light Vehicle Technician Apprenticeship you will learn the key principles, practices and skills that underpin the role before further developing and applying your skills in more complex situations.
If you have an apt for practical work, like to work independently but at the same time operate as a member of a team and offer good customer handling skills then this could be the role for you!Training Outcome:Completing an apprenticeship is just the start of your career at Mercedes-Benz. Examples of some career paths our graduates have taken are:
Completing an apprenticeship is just the start of your career at Mercedes-Benz. Examples of some career paths our graduates have taken are:
Maintenance, System and Diagnostic Technicians
Service Team Leader
Service Manager
After Sales Manager
Employer Description:Mercedes-Benz is a globally recognised company whose range includes some of the most valuable brands in the automotive industry.Working Hours :TBC by employer.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Book customer cars in for repair/attention either by telephone or by way of personal visits. As a result of this, prepare job cards and files as necessary
Maintain a filing system for job cards, invoices and associated paperwork and provide vehicle progress reports when requested by the customer
On completion of the job, collect payment from the customer paying particular attention to banking/security arrangements and the payment of excesses on certain insurance policies
Handling all relevant administration
Training:
You will achieve a Customer Service Specialist Level 3 Apprenticeship Standard Qualification
Level 1 EV Awareness
The apprentice will do their training in-house with the skills coach
This will take place once every 28 days
There is no college involved so no block release is required
Training Outcome:
The potential to work further up in the service department
This could involve becoming an area service manager
Employer Description:FMG Repair Services offer service, speed, quality and value for all aspects of vehicle services. In, or near virtually every major town and city in the country.
Our business isn’t just about fixing cars – it’s about caring for customers, from collecting damaged vehicles, delivering courtesy cars and returning the repaired vehicle. That’s why when it comes to getting vehicles back on the road cost-effectively, with the minimum amount of fuss and the maximum amount of care – it’s not by accident – that we’re one of the UK’s largest group of accident repair centres.Working Hours :Monday - Friday, 9.00am - 5.00pm. Weekend work may be included.Skills: None of the above....Read more...
Book customer cars in for repair/attention either by telephone or by way of personal visits. As a result of this, prepare job cards and files as necessary
Maintain a filing system for job cards, invoices and associated paperwork and provide vehicle progress reports when requested by the customer
On completion of the job, collect payment from the customer paying particular attention to banking/security arrangements and the payment of excesses on certain insurance policies
Handling all relevant administration
Training:
You will achieve a Customer Service Specialist Level 3 Apprenticeship Standard Qualification
Level 1 EV Awareness
The apprentice will do their training in-house with the skills coach
This will take place once every 28 days
There is no college involved so no block release is required
Training Outcome:
The potential to work further up in the service department
This could involve becoming an area service manager
Employer Description:FMG Repair Services offer service, speed, quality and value for all aspects of vehicle services. In, or near virtually every major town and city in the country.
Our business isn’t just about fixing cars – it’s about caring for customers, from collecting damaged vehicles, delivering courtesy cars and returning the repaired vehicle. That’s why when it comes to getting vehicles back on the road cost-effectively, with the minimum amount of fuss and the maximum amount of care – it’s not by accident – that we’re one of the UK’s largest group of accident repair centres.Working Hours :Monday - Friday, 9.00am - 5.00pm. Weekend work may be included.Skills: None of the above....Read more...
Book customer cars in for repair/attention either by telephone or by way of personal visits. As a result of this, prepare job cards and files as necessary
Maintain a filing system for job cards, invoices and associated paperwork and provide vehicle progress reports when requested by the customer
On completion of the job, collect payment from the customer paying particular attention to banking/security arrangements and the payment of excesses on certain insurance policies
Handling all relevant administration
Training:
You will achieve a Customer Service Specialist Level 3 Apprenticeship Standard Qualification
Level 1 EV Awareness
The apprentice will do their training in-house with the skills coach
This will take place once every 28 days
There is no college involved so no block release is required
Training Outcome:
The potential to work further up in the service department
This could involve becoming an area service manager
Employer Description:FMG Repair Services offer service, speed, quality and value for all aspects of vehicle services. In, or near virtually every major town and city in the country.
Our business isn’t just about fixing cars – it’s about caring for customers, from collecting damaged vehicles, delivering courtesy cars and returning the repaired vehicle. That’s why when it comes to getting vehicles back on the road cost-effectively, with the minimum amount of fuss and the maximum amount of care – it’s not by accident – that we’re one of the UK’s largest group of accident repair centres.Working Hours :Monday - Friday, 9.00am - 5.00pm. Weekend work may be included.Skills: None of the above....Read more...
Book customer cars in for repair/attention either by telephone or by way of personal visits. As a result of this, prepare job cards and files as necessary
Maintain a filing system for job cards, invoices and associated paperwork and provide vehicle progress reports when requested by the customer
On completion of the job, collect payment from the customer paying particular attention to banking/security arrangements and the payment of excesses on certain insurance policies
Handling all relevant administration
Training:
You will achieve a Customer Service Specialist Level 3 Apprenticeship Standard Qualification
Level 1 EV Awareness
The apprentice will do their training in-house with the skills coach
This will take place once every 28 days
There is no college involved so no block release is required
Training Outcome:
The potential to work further up in the service department
This could involve becoming an area service manager
Employer Description:FMG Repair Services offer service, speed, quality and value for all aspects of vehicle services. In, or near virtually every major town and city in the country.
Our business isn’t just about fixing cars – it’s about caring for customers, from collecting damaged vehicles, delivering courtesy cars and returning the repaired vehicle. That’s why when it comes to getting vehicles back on the road cost-effectively, with the minimum amount of fuss and the maximum amount of care – it’s not by accident – that we’re one of the UK’s largest group of accident repair centres.Working Hours :Monday - Friday, 9.00am - 5.00pm. Weekend work may be included.Skills: None of the above....Read more...
Book customer cars in for repair/attention either by telephone or by way of personal visits. As a result of this, prepare job cards and files as necessary
Maintain a filing system for job cards, invoices and associated paperwork and provide vehicle progress reports when requested by the customer
On completion of the job, collect payment from the customer paying particular attention to banking/security arrangements and the payment of excesses on certain insurance policies
Handling all relevant administration
Training:
You will achieve a Customer Service Specialist Level 3 Apprenticeship Standard Qualification
Level 1 EV Awareness
The apprentice will do their training in-house with the skills coach
This will take place once every 28 days
There is no college involved so no block release is required
Training Outcome:
The potential to work further up in the service department
This could involve becoming an area service manager
Employer Description:FMG Repair Services offer service, speed, quality and value for all aspects of vehicle services. In, or near virtually every major town and city in the country.
Our business isn’t just about fixing cars – it’s about caring for customers, from collecting damaged vehicles, delivering courtesy cars and returning the repaired vehicle. That’s why when it comes to getting vehicles back on the road cost-effectively, with the minimum amount of fuss and the maximum amount of care – it’s not by accident – that we’re one of the UK’s largest group of accident repair centres.Working Hours :Monday - Friday, 9.00am - 5.00pm. Weekend work may be included.Skills: None of the above....Read more...
Book customer cars in for repair/attention either by telephone or by way of personal visits. As a result of this, prepare job cards and files as necessary
Maintain a filing system for job cards, invoices and associated paperwork and provide vehicle progress reports when requested by the customer
On completion of the job, collect payment from the customer paying particular attention to banking/security arrangements and the payment of excesses on certain insurance policies
Handling all relevant administration
Training:
You will achieve a Customer Service Specialist Level 3 Apprenticeship Standard Qualification
Level 1 EV Awareness
The apprentice will do their training in-house with the skills coach
This will take place once every 28 days
There is no college involved so no block release is required
Training Outcome:
The potential to work further up in the service department
This could involve becoming an area service manager
Employer Description:FMG Repair Services offer service, speed, quality and value for all aspects of vehicle services. In, or near virtually every major town and city in the country.
Our business isn’t just about fixing cars – it’s about caring for customers, from collecting damaged vehicles, delivering courtesy cars and returning the repaired vehicle. That’s why when it comes to getting vehicles back on the road cost-effectively, with the minimum amount of fuss and the maximum amount of care – it’s not by accident – that we’re one of the UK’s largest group of accident repair centres.Working Hours :Monday - Friday, 9.00am - 5.00pm. Weekend work may be included.Skills: None of the above....Read more...
Book customer cars in for repair/attention either by telephone or by way of personal visits. As a result of this, prepare job cards and files as necessary
Maintain a filing system for job cards, invoices and associated paperwork and provide vehicle progress reports when requested by the customer
On completion of the job, collect payment from the customer paying particular attention to banking/security arrangements and the payment of excesses on certain insurance policies
Handling all relevant administration
Training:
You will achieve a Customer Service Specialist Level 3 Apprenticeship Standard Qualification
Level 1 EV Awareness
The apprentice will do their training in-house with the skills coach
This will take place once every 28 days
There is no college involved so no block release is required
Training Outcome:
The potential to work further up in the service department
This could involve becoming an area service manager
Employer Description:FMG Repair Services offer service, speed, quality and value for all aspects of vehicle services. In, or near virtually every major town and city in the country.
Our business isn’t just about fixing cars – it’s about caring for customers, from collecting damaged vehicles, delivering courtesy cars and returning the repaired vehicle. That’s why when it comes to getting vehicles back on the road cost-effectively, with the minimum amount of fuss and the maximum amount of care – it’s not by accident – that we’re one of the UK’s largest group of accident repair centres.Working Hours :Monday - Friday, 9.00am - 5.00pm. Weekend work may be included.Skills: None of the above....Read more...
Book customer cars in for repair/attention either by telephone or by way of personal visits. As a result of this, prepare job cards and files as necessary
Maintain a filing system for job cards, invoices and associated paperwork and provide vehicle progress reports when requested by the customer
On completion of the job, collect payment from the customer paying particular attention to banking/security arrangements and the payment of excesses on certain insurance policies
Handling all relevant administration
Training:
You will achieve a Customer Service Specialist Level 3 Apprenticeship Standard Qualification
Level 1 EV Awareness
The apprentice will do their training in-house with the skills coach
This will take place once every 28 days
There is no college involved so no block release is required
Training Outcome:
The potential to work further up in the service department
This could involve becoming an area service manager
Employer Description:FMG Repair Services offer service, speed, quality and value for all aspects of vehicle services. In, or near virtually every major town and city in the country.
Our business isn’t just about fixing cars – it’s about caring for customers, from collecting damaged vehicles, delivering courtesy cars and returning the repaired vehicle. That’s why when it comes to getting vehicles back on the road cost-effectively, with the minimum amount of fuss and the maximum amount of care – it’s not by accident – that we’re one of the UK’s largest group of accident repair centres.Working Hours :Monday - Friday, 9.00am - 5.00pm. Weekend work may be included.Skills: None of the above....Read more...
Book customer cars in for repair/attention either by telephone or by way of personal visits. As a result of this, prepare job cards and files as necessary
Maintain a filing system for job cards, invoices and associated paperwork and provide vehicle progress reports when requested by the customer
On completion of the job, collect payment from the customer paying particular attention to banking/security arrangements and the payment of excesses on certain insurance policies
Handling all relevant administration
Training:
You will achieve a Customer Service Specialist Level 3 Apprenticeship Standard Qualification
Level 1 EV Awareness
The apprentice will do their training in-house with the skills coach
This will take place once every 28 days
There is no college involved so no block release is required
Training Outcome:
The potential to work further up in the service department
This could involve becoming an area service manager
Employer Description:FMG Repair Services offer service, speed, quality and value for all aspects of vehicle services. In, or near virtually every major town and city in the country.
Our business isn’t just about fixing cars – it’s about caring for customers, from collecting damaged vehicles, delivering courtesy cars and returning the repaired vehicle. That’s why when it comes to getting vehicles back on the road cost-effectively, with the minimum amount of fuss and the maximum amount of care – it’s not by accident – that we’re one of the UK’s largest group of accident repair centres.Working Hours :Monday - Friday, 9.00am - 5.00pm. Weekend work may be included.Skills: None of the above....Read more...
Book customer cars in for repair/attention either by telephone or by way of personal visits. As a result of this, prepare job cards and files as necessary
Maintain a filing system for job cards, invoices and associated paperwork and provide vehicle progress reports when requested by the customer
On completion of the job, collect payment from the customer paying particular attention to banking/security arrangements and the payment of excesses on certain insurance policies
Handling all relevant administration
Training:
You will achieve a Customer Service Specialist Level 3 Apprenticeship Standard Qualification
Level 1 EV Awareness
The apprentice will do their training in-house with the skills coach
This will take place once every 28 days
There is no college involved so no block release is required
Training Outcome:
The potential to work further up in the service department
This could involve becoming an area service manager
Employer Description:FMG Repair Services offer service, speed, quality and value for all aspects of vehicle services. In, or near virtually every major town and city in the country.
Our business isn’t just about fixing cars – it’s about caring for customers, from collecting damaged vehicles, delivering courtesy cars and returning the repaired vehicle. That’s why when it comes to getting vehicles back on the road cost-effectively, with the minimum amount of fuss and the maximum amount of care – it’s not by accident – that we’re one of the UK’s largest group of accident repair centres.Working Hours :Monday - Friday, 9.00am - 5.00pm. Weekend work may be included.Skills: None of the above....Read more...
Book customer cars in for repair/attention either by telephone or by way of personal visits. As a result of this, prepare job cards and files as necessary
Maintain a filing system for job cards, invoices and associated paperwork and provide vehicle progress reports when requested by the customer
On completion of the job, collect payment from the customer paying particular attention to banking/security arrangements and the payment of excesses on certain insurance policies
Handling all relevant administration
Training:
You will achieve a Customer Service Specialist Level 3 Apprenticeship Standard Qualification
Level 1 EV Awareness
The apprentice will do their training in-house with the skills coach
This will take place once every 28 days
There is no college involved so no block release is required
Training Outcome:
The potential to work further up in the service department
This could involve becoming an area service manager
Employer Description:FMG Repair Services offer service, speed, quality and value for all aspects of vehicle services. In, or near virtually every major town and city in the country.
Our business isn’t just about fixing cars – it’s about caring for customers, from collecting damaged vehicles, delivering courtesy cars and returning the repaired vehicle. That’s why when it comes to getting vehicles back on the road cost-effectively, with the minimum amount of fuss and the maximum amount of care – it’s not by accident – that we’re one of the UK’s largest group of accident repair centres.Working Hours :Monday - Friday, 9.00am - 5.00pm. Weekend work may be included.Skills: None of the above....Read more...
Book customer cars in for repair/attention either by telephone or by way of personal visits. As a result of this, prepare job cards and files as necessary
Maintain a filing system for job cards, invoices and associated paperwork and provide vehicle progress reports when requested by the customer
On completion of the job, collect payment from the customer paying particular attention to banking/security arrangements and the payment of excesses on certain insurance policies
Handling all relevant administration
Training:
You will achieve a Customer Service Specialist Level 3 Apprenticeship Standard Qualification
Level 1 EV Awareness
The apprentice will do their training in-house with the skills coach
This will take place once every 28 days
There is no college involved so no block release is required
Training Outcome:
The potential to work further up in the service department
This could involve becoming an area service manager
Employer Description:FMG Repair Services offer service, speed, quality and value for all aspects of vehicle services. In, or near virtually every major town and city in the country.
Our business isn’t just about fixing cars – it’s about caring for customers, from collecting damaged vehicles, delivering courtesy cars and returning the repaired vehicle. That’s why when it comes to getting vehicles back on the road cost-effectively, with the minimum amount of fuss and the maximum amount of care – it’s not by accident – that we’re one of the UK’s largest group of accident repair centres.Working Hours :Monday - Friday, 9.00am - 5.00pm. Weekend work may be included.Skills: None of the above....Read more...
General Manager – Fun Irish Bar | SE1, London | £55/60 OTELocation: SE1 – London (right on the river!) (salary, tronc and bonus)I am on the hunt for a dynamic and experienced General Manager to lead the team at a brand-new Irish bar opening in SE1 and this one’s got serious charm. With a spacious riverside terrace, great vibes, and a menu that’s big on comfort food and quality cocktails, this is a hidden gem in the making.The site joins three other venues already in the group, this is the fourth to open, and with exciting plans ahead, now is the perfect time to jump on board and be part of something special.The Role of General Manager:
Lead from the front and create a buzzing, friendly atmosphere every day.Work closely with the Head Chef to ensure smooth service and top-quality food.Drive standards across the board — from cleanliness to customer service and everything in between.Build strong relationships with your team and regulars alike.Understand your guests — their preferences, what brings them back, and how to make every visit memorable.Bring energy, fun and a bit of Irish charm to everything you do.Play a key role in growing the business and increasing turnover.
This is a fantastic opportunity for a hands-on GM who wants to be part of an independent and growing group that values individuality, quality, and good craic.Follow COREcruitment on LinkedIn, Instagram, Facebook & Twitter for more great roles like this!Contact Stuart Hills or call 0207 790 2666....Read more...
An opportunity has arisen for an experienced Parts Advisor / Parts Supervisor to join a well-established vehicle dealership, specialising in the sales, servicing and maintenance of commercial vehicles.
As anexperienced Parts Advisor / Parts Supervisor, you will oversee the daily operation of the Parts Department, ensuring efficient stock management, excellent customer service and strong team performance.
This role offers salary up to £37,580 and benefits.
You will be responsible for:
* Supervising and supporting the Parts team to achieve departmental objectives.
* Working closely with the Site Manager to improve operational performance.
* Managing the day-to-day running of the Parts Department.
* Overseeing the sourcing, ordering and supply of parts in line with manufacturer and company procedures.
* Monitoring Vehicle Off Road (VOR) orders and reducing delays where possible.
* Managing stock receipts, returns, movements and associated documentation.
* Maintaining accurate stock levels through effective inventory control.
* Coaching and developing the Parts team to maintain high standards.
* Maintaining housekeeping, merchandising and Health & Safety standards.
What we are looking for:
* Previously worked as a Parts Supervisor, Parts Manager, Senior Parts Advisor, Parts Specialist, Parts Coordinator, Parts Adviser, Parts Controller, Parts Consultant, Inventory Controller, Stock Controller or in a similar role.
* Experience working within automotive industry
* Background in leading, mentoring or supporting a team.
* Understanding of parts ordering, stock control and inventory management.
* Excellent customer service and communication skills.
* Good IT and admin skills.
* Full UK Driving Licence.
Whats on offer:
* Competitive salary
* 22 days annual leave plus bank holidays
* Group Profit Share Scheme
* Company Sick Pay Scheme
* Death in Service benefit
* Cycle to Work Scheme
* Staff referral bonus (up to £1,000)
* Long service holiday rewards
* Birthday leave
* Seasonal staff gifts
* Employee Assistance Programme
* Employee discount scheme
* Electric Vehicle Salary Sacrifice Scheme
* Manufacturer training and ongoing professional development
This is an exceptional opportunity for a Parts Supervisor / Parts Advisor to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
This is an excellent opportunity for an enthusiastic individual to begin a career in the property sector and learn from the ground up.
The successful candidate will initially support the administration side of the business, gaining valuable experience in day-to-day office duties, customer service, communication, record keeping, maintenance coordination and general business administration.
Full training and support will be provided throughout the apprenticeship. Following completion of the apprenticeship, there may be an opportunity for the successful candidate to continue developing within the company and work towards becoming a qualified property manager in the future.
This role would suit someone who is organised, reliable, willing to learn and interested in building a long-term career within property management.Training:You will be required to attend the City Hub campus one Monday each month to join the other apprentices. During this session, you will receive work to complete over the month, which will then be marked with feedback provided. You will also have one-to-one reviews every 4–6 weeks via Teams, along with additional tasks set by your employer either on Teams or face-to-face. Review meetings with your assessor and employer will take place every 12 weeks, held either in person or via Teams.Training Outcome:Following successful completion of the apprenticeship, there may be an opportunity for the candidate to progress into a permanent role within the company.
As the candidate gains experience, they may be given increased responsibilities within property management, administration, customer service, maintenance coordination and contractor management.
There may also be the opportunity to continue studying towards further qualifications in property management, with the long-term aim of developing into a qualified Property Manager.
Progression, duties and salary would be reviewed based on performance, development and the needs of the business.Employer Description:RTM Estates is a respected property management company covering the Midlands. We work with developers, contractors, leaseholders, freeholders and residents to ensure residential developments are managed professionally, efficiently and with clear communication.
As a small but growing company, we offer a supportive working environment where team members can gain hands-on experience across all areas of property management, including customer service, administration, maintenance coordination, finance support and contractor management.Working Hours :37.5 hours per week.
9 am – 5 pm. 30mins lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Creative,Initiative,Non judgemental....Read more...
£40K a year, Company pension, 5.6 weeks annual leave + up to 3 extra days over 3 years, Health cash plan (post-probation), 24/7 Employee Assistance Programme, Gym membership & wellbeing programme, Company events, discounts & free parkingWe are looking for x2 Key Account Managers, for a company that has earned a reputation as one of the UK's leading specialist vehicle conversion businesses, delivering high-quality fleet and commercial vehicle solutions for blue-chip customers across the UK.Following significant growth, continued investment and the expansion into a larger manufacturing facility, the business is entering an exciting new chapter. With a strong order book, an excellent reputation for customer delivery and ambitious growth plans, this is an opportunity to join a company that is investing in its people, systems and future.We're looking for a commercially focused Key Account Manager to become the trusted point of contact for key fleet, commercial and public sector customers. This is an exciting opportunity to play a vital role in managing customer accounts from enquiry through to vehicle delivery, working closely with engineering, production and operations to ensure projects are delivered on time and to the highest standards.If you enjoy working with customers, working on multiple projects and helping drive business growth, we'd love to hear from you.As the Key Account Manager, you will:
Develop relationships with key fleet, commercial and public sector customers.
Act as the primary point of contact for all customer enquiries and account activity.
Conduct regular customer meetings, reviews and site visits.
Oversee customer orders from quotation through to final delivery.
Liaise with Engineering, Production and Operations to ensure customer specifications are achievable.
Monitor project progress and provide regular updates to customers.
Prepare quotations, pricing proposals and commercial documentation.
Identify opportunities to grow existing accounts and introduce additional services.
Translate customer requirements into clear instructions for internal teams.
Handle customer feedback and resolve any issues professionally.
Maintain accurate account records, forecasts and customer reports.
We'd welcome people to apply who have:
Previous experience as a Key Account Manager, Account Manager or Customer Relationship Manager within manufacturing, engineering, automotive or vehicle conversion.
Excellent communication and relationship-building skills.
Strong commercial awareness with the ability to identify growth opportunities.
The ability to understand technical information and explain it clearly to customers.
Excellent organisational and project management skills.
A proactive approach with strong problem-solving ability.
A full UK driving licence.
Experience within automotive, commercial vehicles, LCV conversions or engineering manufacturing would be highly advantageous but is not essential.Benefits Include:
Salary up to £40K
Company pension
5.6 weeks annual leave, plus up to 3 additional days after 3 years' service
Health Cash Plan (after successful probation)
24/7 Employee Assistance Programme
Gym membership and wellbeing programme
Company events
Employee discounts
Free on-site parking
....Read more...
Territory Sales Manager – Leading Drinks Wholesaler – Sussex / Kent – Up to £50,000 plus package I am pleased to be partnered with one of the Leading Drinks Wholesalers in the South of England who have shown years of success and growth across the on trade. My client has a no-fuss attitude and an excellent track record in relationship building and service. As a Territory Sales Manager you will play a critical role in growing our presence in the on-trade sector, managing key accounts, and developing relationships across pubs, bars, and restaurants. You will be responsible for managing the sales pipeline, ensuring high levels of customer service, and negotiating commercial terms to maximize profitability.This is a culture-first business and not only need someone with Drinks FMCG experience, but also a team player!Company Benefits:
Competitive salary with performance-related bonus.Comprehensive benefits package including health insurance, pension scheme, and company car OR car allowanceOpportunities for professional development and career progression.The chance to work with a leading brand in a dynamic and fast-paced industry.
Your role as the Territory Sales Manager will include:
Drive business growth by increasing sales volumes and securing new business within the on-trade sector (pubs, bars, restaurants).Build and maintain strong relationships with key accounts, ensuring long-term partnerships.Develop and execute tailored sales strategies to meet customer needs and company objectives.Manage the commercial aspects of accounts, including pricing, contract negotiations, and profit margins.Regularly meet with customers to discuss product offerings, market trends, and growth opportunities.Collaborate with internal teams (marketing, logistics, finance) to deliver seamless customer service.Monitor competitor activity and market trends to stay ahead of the industry landscape.
Have you achieved any of the following:
Proven experience in a sales or account management role within the drinks, hospitality, or FMCG sector across the South East.Strong understanding of the on-trade environment, including pubs, bars, and restaurants.Excellent communication and relationship-building skills.Commercially astute with the ability to negotiate and manage complex contracts.Self-motivated, target-driven, and able to work independently.Full UK driving license and willingness to travel regularly.
If you are interested in having a chat about this role, please forward updated CVs to Mark at COREcruitment / mark@corecruitment.comCOREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website www.corecruitment.com or call us on +44 207 790 2666 for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram....Read more...
JOB DESCRIPTION
Customer Service Representative (Retail)
Department: Operations
Reports To: Facility Operations Manager
Status: Non-Exempt (Hourly)
Position Overview
The Customer Service Representative (Retail) provides outstanding support to customers and internal teams by managing the order-to-invoice process and ensuring a positive customer experience. This role serves as a key point of contact and plays an important part in maintaining strong customer relationships and store operations.
Key Responsibilities
Provide professional customer service via phone, email, and in person
Process customer orders accurately, including pricing and details
Create and manage customer accounts and coordinate with AR/Credit as needed
Handle payments and assist with transactions
Resolve customer issues, including returns, complaints, and product concerns
Initiate paint match and product requests for customers
Maintain organized records of customer interactions and transactions
Restock shelves, maintain displays, and keep the retail area clean and organized
Assist with inventory management, including receiving shipments and stock counts
Communicate with sales, operations, and customer service teams to ensure timely order fulfillment
Identify opportunities to increase sales by recommending additional products
Gather customer feedback to improve service and experience
Qualifications
Required:
High school diploma or equivalent
Strong communication and customer service skills
Basic math skills and ability to handle transactions
Ability to multitask and stay organized in a fast-paced environment
Preferred:
Previous customer service or retail experience
Experience with POS, ERP, or CRM systems (e.g., MS Dynamics, Shopify, Salesforce)
Spanish-speaking ability is a plus
Skills & Abilities:
Strong problem-solving and active listening skills
Positive, team-oriented attitude
Ability to adapt communication style to different customers
Willingness to learn product knowledge quickly
Physical & Work Requirements
Ability to stand for extended periods and move throughout the store
Ability to lift up to 40 lbs
Work in both office and retail/production-adjacent environments
Why Join FinishWorks?
Customer-facing role with variety and daily interaction
Opportunity to grow product knowledge and sales skills
Team-focused environment with hands-on involvement in operationsApply for this ad Online!....Read more...
Business Development Manager
Location: UK – Remote / Hybrid with UK Travel
An exciting opportunity has arisen for a Business Development Manager to join a global Electronics Manufacturing Services (EMS) organisation supporting customers across a broad range of high-technology industries.
The company provides complete electronic manufacturing solutions, including rapid prototyping, printed circuit board assembly (PCBA), electro-mechanical assembly, cable and wire harness assembly, box build, testing, maintenance, repair and overhaul (MRO), supporting customers from product development through to full-scale production. Operating internationally with multiple manufacturing facilities, the business partners with OEMs ranging from innovative start-ups to global multinational organisations across defence, industrial, medical, energy, communications and other high-reliability sectors.
This is a customer-facing commercial role responsible for developing new business opportunities and growing existing customer relationships across the UK. Working closely with engineering, operations, quality and supply chain teams, you will identify opportunities, manage complex sales cycles and deliver profitable growth through a consultative sales approach.
This role would suit an experienced Business Development Manager or Technical Sales professional with a strong background in Electronics Manufacturing Services (EMS) or electronic manufacturing who enjoys developing strategic customer relationships and securing new business.
Main Responsibilities of the Business Development Manager (UK – Remote / Hybrid):
Develop and execute business development strategies aligned with company growth objectives
Identify and secure new business opportunities across defence, industrial, medical, energy, communications and other advanced technology sectors
Build, manage and convert a strong pipeline of opportunities, including long and complex sales cycles
Develop long-term relationships with OEMs, procurement teams, engineering leaders and key decision-makers
Present, negotiate and close commercial proposals, quotations and supply agreements
Drive profitable growth through effective pricing, margin management and commercial negotiation
Act as the primary commercial contact during customer onboarding and new product introduction phases
Work closely with Engineering, Operations, Quality and Supply Chain teams to develop customer-focused manufacturing solutions
Monitor market trends, customer requirements and competitor activity to identify new commercial opportunities
Support the development of value propositions and service offerings aligned with market requirements
Represent the business at customer meetings, exhibitions and industry events across the UK
Maintain accurate CRM records, sales forecasts and pipeline reporting
Drive continuous improvement across sales processes and customer engagement activities
Requirements of the Business Development Manager (UK – Remote / Hybrid):
Proven experience in Business Development, Sales or Account Management within Electronics Manufacturing Services (EMS) or a related electronic manufacturing environment
Strong understanding of electronic manufacturing processes including PCBA, box build, electro-mechanical assembly or cable assembly
Demonstrable success generating new business and managing complex, consultative sales cycles
Excellent communication, negotiation and presentation skills
Strong commercial awareness with the ability to deliver profitable and sustainable growth
Experience building relationships with customers at engineering, procurement and executive level
Self-motivated, proactive and results-driven with excellent organisational skills
Ability to manage multiple opportunities and priorities simultaneously
Willingness to travel throughout the UK to customer sites and industry events
Desirable:
Experience selling Electronic Manufacturing Services into defence, industrial, medical, energy, communications or other high-technology sectors
Understanding of aerospace and defence quality standards including AS9100
Technical or engineering qualification, or equivalent industry experience
Experience using CRM systems and sales forecasting tools
Knowledge of global manufacturing, contract manufacturing or offshore supply chain models
To apply for this Business Development Manager opportunity, please send your CV to Kishan Chandarana at Redline Group.
Kchandarana@redlinegroup.Com....Read more...
Area Sales Manager / Field Sales Executive – Industrial & Automotive Consumables
Field Based – Devon & Cornwall
(Barnstaple, Camborne, Exeter, Exmouth, Falmouth, Newquay, Penzance, Plymouth, Redruth, St Austell, St Ives, Tavistock, Torquay, Truro)
Realistic OTE £40,000 (£30,000 Basic + Quarterly Bonus) + Company Car + Fuel Card + Laptop + Mobile Phone + Pension + 32 Days Holiday + Fully Remote + No Weekends
Take ownership of an established sales territory with a respected market leader.
Are you an experienced Area Sales Manager, Field Sales Executive, Business Development Manager, Territory Sales Manager, Technical Sales Representative or Account Manager looking for your next challenge?
This is an excellent opportunity to inherit an established customer base across Devon & Cornwall while developing new business within a thriving territory.
Our client is a well-established and growing supplier of high-quality industrial, engineering and automotive consumables, trusted by workshops, garages, manufacturers, engineering companies, commercial vehicle operators and industrial customers throughout the UK.
Due to continued investment and growth, they’re looking for an ambitious field sales professional who enjoys building customer relationships, winning new business and managing their own territory.
The Role
As Area Sales Manager, you will:
Manage and grow an established portfolio of customer accounts across Devon & Cornwall.
Identify and win new business opportunities throughout the territory.
Sell a market-leading range of industrial, engineering and automotive consumables.
Build long-term relationships through regular face-to-face customer visits.
Achieve sales and margin targets while delivering excellent customer service.
Manage your sales pipeline and activity using CRM.
Enjoy the autonomy to manage your own diary, backed by an experienced and supportive team.
About You
You’ll ideally have field sales experience within industrial, engineering, automotive or a related technical market, selling products such as:
Industrial consumables or MRO supplies
Automotive aftermarket products
Workshop equipment or hand tools
PPE, fasteners and fixings
Adhesives and lubricants
Similar technical or industrial products
You’ll be commercially driven and self-motivated, with a proven ability to develop existing accounts and win new business. Strong communication and relationship-building skills are essential, along with a full UK driving licence.
What’s in it for You?
Established customer base from day one.
Realistic £40,000 OTE with quarterly bonus.
Company car and fuel card.
Fully remote, field-based role with no weekends.
Respected, high-quality product portfolio.
Autonomy to manage your own territory.
Long-term career prospects with a growing business.
Supportive management and ongoing development.
If you’re looking for a field sales opportunity where you can take ownership of an established territory, develop new business and genuinely influence your earnings, we’d love to hear from you.
Apply today or contact Robert Cox for a confidential discussion.
Robert CoxSenior Recruitment ConsultantGlen Callum Associates Ltd – The Automotive Aftermarket Recruitment Specialists07398 204832
Job Reference: 4381RC – Area Sales Manager
Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know – we’re here to support you.....Read more...
Area Sales Manager / Field Sales Executive – Industrial & Automotive Consumables
Field Based – Devon & Cornwall
(Barnstaple, Camborne, Exeter, Exmouth, Falmouth, Newquay, Penzance, Plymouth, Redruth, St Austell, St Ives, Tavistock, Torquay, Truro)
Realistic OTE £40,000 (£30,000 Basic + Quarterly Bonus) + Company Car + Fuel Card + Laptop + Mobile Phone + Pension + 32 Days Holiday + Fully Remote + No Weekends
Take ownership of an established sales territory with a respected market leader.
Are you an experienced Area Sales Manager, Field Sales Executive, Business Development Manager, Territory Sales Manager, Technical Sales Representative or Account Manager looking for your next challenge?
This is an excellent opportunity to inherit an established customer base across Devon & Cornwall while developing new business within a thriving territory.
Our client is a well-established and growing supplier of high-quality industrial, engineering and automotive consumables, trusted by workshops, garages, manufacturers, engineering companies, commercial vehicle operators and industrial customers throughout the UK.
Due to continued investment and growth, they’re looking for an ambitious field sales professional who enjoys building customer relationships, winning new business and managing their own territory.
The Role
As Area Sales Manager, you will:
Manage and grow an established portfolio of customer accounts across Devon & Cornwall.
Identify and win new business opportunities throughout the territory.
Sell a market-leading range of industrial, engineering and automotive consumables.
Build long-term relationships through regular face-to-face customer visits.
Achieve sales and margin targets while delivering excellent customer service.
Manage your sales pipeline and activity using CRM.
Enjoy the autonomy to manage your own diary, backed by an experienced and supportive team.
About You
You’ll ideally have field sales experience within industrial, engineering, automotive or a related technical market, selling products such as:
Industrial consumables or MRO supplies
Automotive aftermarket products
Workshop equipment or hand tools
PPE, fasteners and fixings
Adhesives and lubricants
Similar technical or industrial products
You’ll be commercially driven and self-motivated, with a proven ability to develop existing accounts and win new business. Strong communication and relationship-building skills are essential, along with a full UK driving licence.
What’s in it for You?
Established customer base from day one.
Realistic £40,000 OTE with quarterly bonus.
Company car and fuel card.
Fully remote, field-based role with no weekends.
Respected, high-quality product portfolio.
Autonomy to manage your own territory.
Long-term career prospects with a growing business.
Supportive management and ongoing development.
If you’re looking for a field sales opportunity where you can take ownership of an established territory, develop new business and genuinely influence your earnings, we’d love to hear from you.
Apply today or contact Robert Cox for a confidential discussion.
Robert CoxSenior Recruitment ConsultantGlen Callum Associates Ltd – The Automotive Aftermarket Recruitment Specialists07398 204832
Job Reference: 4381RC – Area Sales Manager
Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know – we’re here to support you.....Read more...
Area Sales Manager / Field Sales Executive – Industrial & Automotive Consumables
Field Based – Devon & Cornwall
(Barnstaple, Camborne, Exeter, Exmouth, Falmouth, Newquay, Penzance, Plymouth, Redruth, St Austell, St Ives, Tavistock, Torquay, Truro)
Realistic OTE £40,000 (£30,000 Basic + Quarterly Bonus) + Company Car + Fuel Card + Laptop + Mobile Phone + Pension + 32 Days Holiday + Fully Remote + No Weekends
Take ownership of an established sales territory with a respected market leader.
Are you an experienced Area Sales Manager, Field Sales Executive, Business Development Manager, Territory Sales Manager, Technical Sales Representative or Account Manager looking for your next challenge?
This is an excellent opportunity to inherit an established customer base across Devon & Cornwall while developing new business within a thriving territory.
Our client is a well-established and growing supplier of high-quality industrial, engineering and automotive consumables, trusted by workshops, garages, manufacturers, engineering companies, commercial vehicle operators and industrial customers throughout the UK.
Due to continued investment and growth, they’re looking for an ambitious field sales professional who enjoys building customer relationships, winning new business and managing their own territory.
The Role
As Area Sales Manager, you will:
Manage and grow an established portfolio of customer accounts across Devon & Cornwall.
Identify and win new business opportunities throughout the territory.
Sell a market-leading range of industrial, engineering and automotive consumables.
Build long-term relationships through regular face-to-face customer visits.
Achieve sales and margin targets while delivering excellent customer service.
Manage your sales pipeline and activity using CRM.
Enjoy the autonomy to manage your own diary, backed by an experienced and supportive team.
About You
You’ll ideally have field sales experience within industrial, engineering, automotive or a related technical market, selling products such as:
Industrial consumables or MRO supplies
Automotive aftermarket products
Workshop equipment or hand tools
PPE, fasteners and fixings
Adhesives and lubricants
Similar technical or industrial products
You’ll be commercially driven and self-motivated, with a proven ability to develop existing accounts and win new business. Strong communication and relationship-building skills are essential, along with a full UK driving licence.
What’s in it for You?
Established customer base from day one.
Realistic £40,000 OTE with quarterly bonus.
Company car and fuel card.
Fully remote, field-based role with no weekends.
Respected, high-quality product portfolio.
Autonomy to manage your own territory.
Long-term career prospects with a growing business.
Supportive management and ongoing development.
If you’re looking for a field sales opportunity where you can take ownership of an established territory, develop new business and genuinely influence your earnings, we’d love to hear from you.
Apply today or contact Robert Cox for a confidential discussion.
Robert CoxSenior Recruitment ConsultantGlen Callum Associates Ltd – The Automotive Aftermarket Recruitment Specialists07398 204832
Job Reference: 4381RC – Area Sales Manager
Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know – we’re here to support you.....Read more...
