Do you thrive in a fast-paced environment and are passionate about exceeding expectations? Are you a proven leader with a record of leading and building high-performing teams?If so, Diaspora Insurance seeks someone qualified to join our dynamic team as an Operations and Administration Manager!Destiny Finance Ltd t/a Diaspora Insurance is a consultancy firm based in Birmingham, United Kingdom, that specialises in the designing, marketing and distribution of insurance products & risk management solutions targeted at foreign nationals living and working in developed markets like the UK, EU, North America, Canada, Australia & New Zealand. You will be joining a dynamic and ambitious firm focused on making a huge impact on expatriate communities in terms of managing their insurable risks. About The Role The Operations & Admin Manager (OAM) reports to the Channels Director. This role is critical in ensuring that all processes are efficient, compliant, and aligned with the company's strategic goals. The Insurance Operations Manager will be responsible for managing teams, streamlining workflows, and ensuring customer satisfaction while adhering to industry regulations.They will oversee the daily operations of Diaspora Insurance, enforce company policies, ensure smooth functioning of administrative processes and efficient delivery of services to clients and all stakeholders. They are jointly responsible for managing budgets, implementing policies and procedures, and supervising staff. This role involves coordinating stakeholders, service providers, department heads and managers, conducting audits, and providing administrative support to company directors. Key Responsibilities of an Insurance Operations and Administration Manager:
Overseeing daily operations:
This includes ensuring all departments are running smoothly and efficiently.Client acquisition, that is, from pre-sale engagements, onboarding processes and systems to post-sale customer service, including claims management.Asset management, including all fixed assets and movable ones like cars (register, service tracking, insurance, car trackers, etc.), laptops, mobile phones, tablets, cameras, and merchandise, where stock control and tracking are critical.Diaspora Insurance House building management - contractors and service providers management, building systems (fire, security, insurance, etc.) management, supplies management, expenditure controlDiaspora Insurance House building usage - optimal office space allocation, including office events approval, coordination and managementLiaise and co-ordinate with line managers or heads of departments to review duties and understand business units' functions, align business processes, and enhance operational efficiency.
Managing budgets and expenditures:
Reviewing and monitoring financial performance, preparing operational plans, and ensuring adherence to budgetary allocations.Creating systems to discourage unplanned expenditure and accountability for money spent.Creating expenditure approval structure and levels
Implementing policies and procedures:
Developing and/or enforcing all approved company policies and procedures to ensure consistency and compliance.Assessing and recommending areas that need improvement and policing
Supervising staff:
Participate in hiring, training, and managing staff to ensure they are performing their duties effectively and adhering to company policies.Supporting human resources management and optimal deploymentOverseeing HR systems, including staff rota and attendance in liaison with line managers
Providing administrative support:
Assisting with administrative tasks, such as coordinating with partners and stakeholders, performing file audits, and offering administrative support to company directors.
Managing client relationships:
Acting as a liaison between clients, service providers, stakeholders, and internal teams to ensure smooth operations and address client concerns.
Ensuring compliance:
Monitoring compliance with relevant regulations and policies in liaison with Compliance Department and making sure we have a system to log and track all key tasks in the Compliance Department.
Client communication:
Communicating with clients, brokers, and other stakeholders to address inquiries, resolve issues, and ensure client satisfaction. Ensuring we have a system to log and track all tasks within the system and HR infrastructure, as well as actual customer support in the Customer Care Department.
Finance & Accounts Department:
Making sure we have a system to log and track all tasks on the system and hr. infrastructure, and actual day-to-day work and submissions in the Finance & Accounts Dept.Liaising with the Finance Manager to make sure systems are in place to monitor and produce all relevant reports
Specific tasks within the insurance industry:
Claims management:Overseeing the claims process, including verifying coverage, processing claims, and ensuring compliance with policies and regulations.Policy management:Managing policy documents, tracking policy alterations, and preparing application and administrative records.Underwriting operations:Processing underwriting data, ensuring accuracy and timeliness, and adhering to industry practices and regulations.
Renewal processes:Coordinating the end-to-end insurance process, including the issuance of insurance documents and ensuring timely renewals of policies Qualifications and Skills:
Education: A bachelor's degree in business administration, insurance, or a related field is typically required. An MBA is an added advantage.Experience: Minimum of 5 years relevant experience in insurance operations, administration, or claims management is essential.Skills: Strong organisational, communication, and problem-solving skills are crucial.Knowledge: Knowledge of insurance products, policies, and regulation is required.Leadership: Proven leadership and team management skills.Other: Experience with relevant software and systems is a plus.
Required: UK driver's licenseBenefits: Company car, holiday pay, company pension ....Read more...
The Post Sales Apprentice will support the Customer Service Experience Manager within Experienced Energy Solutions (EES). This role plays a key part in supporting both new and existing customers, ensuring a smooth post-sales journey and high-quality customer experience.
The successful candidate will work closely with energy suppliers and the EES Sales team, helping to manage post-sale processes and maintain strong working relationships across the business.
Key Responsibilities:
Support the Customer Service Experience Manager with post-sales activities
Assist with onboarding and ongoing support for new and existing customers
Liaise with energy suppliers to ensure accurate and timely processing
Work closely with the Sales team to support contract handovers.
Maintain accurate records and ensure tasks are completed within agreed deadlines
We are looking for a candidate with strong IT skills, including experience using email systems, Microsoft Outlook, and Microsoft Excel.Training:
Business Administration Level 3 Standard
Relevant workplace training
Functional Skills if required
Your programme will be delivered online, with the following structure:
9 workshops which will be delivered on-line on a monthly basis
During these sessions, new topics will be taught by your tutor
Between sessions, you’ll complete self-study tasks spread throughout the week
You will have regular meetings with your tutor on 1-2-1 basis every 6-8 weeks
Training Outcome:
To be decided upon completion of apprenticeship
Employer Description:It can be overwhelming when looking for the right energy supplier for your business. How do you ensure they are honest, transparent, and can offer the right support and advice? At Experienced Energy Solutions, we use over 30 years of combined industry experience to do this for you. Strategic energy purchasing solutions Our trading team monitor the energy market closely, ensuring we can offer the most relevant and up-to-date advice for making strategic purchases on your energy spend. We offer numerous services to ensure your business is getting the most out of your energy partnership, including • insight from our expert energy procurement team, • access to our flexible energy buying groups, • peace of mind through our bill validation service, and • use of our in-house energy management platform. Passionate about sustainability We are not just an energy comparison service; we help drive down energy consumption sustainably. As well as finding the right energy supplier for your business, we create a long-term sustainable energy plan for each of our clients. Alongside Experienced Energy Solutions, our sister company Experienced Solar & EV Solutions (ESEV) provides the very best sustainable energy solutions for our customers. Take a look at the ESEV website to find out why we are different in the Solar & EV charge point field, and how we can buy back your excess generated energy.Working Hours :Monday - Friday, 9.00am - 5.00pm (30min lunch break).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Initiative....Read more...
Spa Manager - Luxury 5* Estate in OxfordshireSalary: NegotiableAn incredible spa is looking for an experienced and passionate Spa Manager to lead the operational and financial direction of the spa and develop the team of supervisors, Therapists and Spa Receptionists.This is a unique role within a boutique, design-led property that focuses heavily on holistic wellness, nature-led experiences, and premium guest journeys rather than a traditional high-volume spa model. The spa itself is highly regarded for its botanical approach, personalised treatments, and tranquil countryside setting, attracting a well-heeled, experience-driven clientele.The position offers full responsibility for the day-to-day management and commercial performance of the spa, including team leadership, guest experience, treatment delivery, and driving revenue through a thoughtful, non-pushy approach. It’s a great opportunity for someone who enjoys being hands-on, creative, and part of a close-knit leadership team within a growing luxury brand.RESPONSIBILITIES:
To be responsible for the overall management and performance of the Spa, ensuring high standards of professionalism, customer service and optimum financial performance.To be responsible for the quality of service, and maintenance of the product at the Spa in line with Operating Standards.To prepare monthly financial and statistical reports for the General Manager, incorporating proposals and recommendations regarding policy and operation at the Spa, competition, occupancy and usage, market share and achievement of targets.To establish and ensure a cost-effective wage structure based on productivity and efficiency.To provide leadership, direction and support to the employees at the Spa to develop a highly motivated team, who can deliver high standards of service in all areas.To develop an annual training plan and ensure that all employees are trained and developed to meet the needs of the business.
REQUIREMENTS:
Minimum 2 to 4 years of Spa management experiencePrevious experience managing a spa within a Luxury Hotel or ResortPassionate with excellent knowledge of the industryAble to hire, direct, motivate and train staff.Must be enthusiastic, personable, and ambitious.Excellent verbal and written communication skillsExcellent time management, organizational and follow-up skillsAbility to utilize new techniques and ideasComputer literacy.....Read more...
Maintenance Manager – Client Direct – Historic Building - Central London - up to 56K Would you like to work client side in a totally unique building in Central London? Do you have experience of managing historic, ancient or listed buildings? One of our long standing clients is currently looking to recruit a Maintenance Manager to work as part of their busy estates team to help service and maintain one of the most intriguing and unique buildings based in Central London. The building and grounds are steeped in history and it really is a truly remarkable place to work. They are looking for an experienced Maintenance Manager who will be able to provide a first class customer service and be able to organise, manage and motivate their engineering team; as well as supporting the senior management. The role will also be reporting directly to the Head of Estates who you will be working closely with on a day to day basis. The hours of work are Monday to Friday, 8-4 and the main duties of the role are as follows:Manage all contractors to make sure satisfaction levels are at a constantly high level.Ensure contractual service levels are obtained and superseded and an in depth knowledge of the contract is maintained and demonstrated in the contractor review meetings.Ensure contractually agreed KPIs / SLAs are met.Attend strategic /operational meetings with the head of estates.Ensure successful completion of all reactive and PPM works orders to ensure timely completion and close out, meeting KPIs and SLAs as necessary.Provide leadership and management to the site team and contractors as necessary.Applicants for this role must be able to meet the following criteria:Recognised apprenticeship and fully electrically or mechanically qualified to recognised level ie C&G, HNC/HND.Proven background in a hard services maintenance role. Previous experience and involvement in managing contractors. Experience of working within historic, listed or ancient buildings.A strong and committed team player capable of prioritising and solving problems often under pressure, utilising innovative solutions.Must be a team player committed to working in a quality and professional environment.Strong people management skills.Excellent written and verbal communication skills.....Read more...
An exciting opportunity has arisen for a Property Manager / Lettings Manager with 5 years' experience to join a growing property management company.
As a Property Manager / Lettings Manager, you will oversee day-to-day property management activities including lettings, maintenance coordination, safety compliance, and tenant communications.
This part-time permanent role offers a salary of £15 per hour for 10 hours per week and covers properties in Chelmsford and Brentwood.
You will be responsible for:
* Managing daily property operations including lettings, maintenance coordination, safety checks, and tenant communications.
* Carrying out routine property inspections to ensure high safety and maintenance standards.
* Advertising and marketing available rooms to attract suitable tenants.
* Conducting thorough tenant vetting, including reference, background, and income checks.
* Managing rent collection and addressing arrears or tenancy-related disputes where required.
* Liaising with contractors to organise repairs and maintenance works.
* Handling tenant enquiries and resolving concerns in a professional and timely manner.
* Maintaining accurate records of tenancy agreements, payments, and property activity.
* Performing administrative tasks including data entry, file management, and general office administration.
What we are looking for:
* Previously worked as a Property Manager, Lettings Manager, Portfolio Manager, Block Manager, Estates Manager, or in a similar role.
* At least 5 years' experience in real estate or property management.
* Proficiency in Microsoft Office Suite and property management software.
* Strong administrative, organisational, and record-keeping skills.
* Excellent communication and customer service skills, particularly via phone and email.
Schedule:
* Monday to Friday
* Weekend availability as required
What's on offer:
* £15 per hour
* Part-time role - 10 hours per week
* Flexible working hours
* Opportunity to work from home
* Supportive and collaborative working environmen
Apply now for this excellent Property Manager opportunity to join a growing property management business and further develop your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An exciting opportunity has arisen for a Property Manager / Lettings Manager with 5 years' experience to join a growing property management company.
As a Property Manager / Lettings Manager, you will oversee day-to-day property management activities including lettings, maintenance coordination, safety compliance, and tenant communications.
This part-time permanent role offers a salary of £15 per hour for 10 hours per week and covers properties in Chelmsford and Brentwood.
You will be responsible for:
* Managing daily property operations including lettings, maintenance coordination, safety checks, and tenant communications.
* Carrying out routine property inspections to ensure high safety and maintenance standards.
* Advertising and marketing available rooms to attract suitable tenants.
* Conducting thorough tenant vetting, including reference, background, and income checks.
* Managing rent collection and addressing arrears or tenancy-related disputes where required.
* Liaising with contractors to organise repairs and maintenance works.
* Handling tenant enquiries and resolving concerns in a professional and timely manner.
* Maintaining accurate records of tenancy agreements, payments, and property activity.
* Performing administrative tasks including data entry, file management, and general office administration.
What we are looking for:
* Previously worked as a Property Manager, Lettings Manager, Portfolio Manager, Block Manager, Estates Manager, or in a similar role.
* At least 5 years' experience in real estate or property management.
* Proficiency in Microsoft Office Suite and property management software.
* Strong administrative, organisational, and record-keeping skills.
* Excellent communication and customer service skills, particularly via phone and email.
Schedule:
* Monday to Friday
* Weekend availability as required
What's on offer:
* £15 per hour
* Part-time role - 10 hours per week
* Flexible working hours
* Opportunity to work from home
* Supportive and collaborative working environment
Apply now for this excellent Property Manager opportunity to join a growing property management business and further develop your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An exciting opportunity has arisen for a Property Manager / Lettings Manager with 5 years' experience to join a growing property management company.
As a Property Manager / Lettings Manager, you will oversee day-to-day property management activities including lettings, maintenance coordination, safety compliance, and tenant communications.
This part-time permanent role offers a salary of £15 per hour for 10 hours per week and covers properties in Chelmsford and Brentwood.
You will be responsible for:
* Managing daily property operations including lettings, maintenance coordination, safety checks, and tenant communications.
* Carrying out routine property inspections to ensure high safety and maintenance standards.
* Advertising and marketing available rooms to attract suitable tenants.
* Conducting thorough tenant vetting, including reference, background, and income checks.
* Managing rent collection and addressing arrears or tenancy-related disputes where required.
* Liaising with contractors to organise repairs and maintenance works.
* Handling tenant enquiries and resolving concerns in a professional and timely manner.
* Maintaining accurate records of tenancy agreements, payments, and property activity.
* Performing administrative tasks including data entry, file management, and general office administration.
What we are looking for:
* Previously worked as a Property Manager, Lettings Manager, Portfolio Manager, Block Manager, Estates Manager, or in a similar role.
* At least 5 years' experience in real estate or property management.
* Proficiency in Microsoft Office Suite and property management software.
* Strong administrative, organisational, and record-keeping skills.
* Excellent communication and customer service skills, particularly via phone and email.
Schedule:
* Monday to Friday
* Weekend availability as required
What's on offer:
* £15 per hour
* Part-time role - 10 hours per week
* Flexible working hours
* Opportunity to work from home
* Supportive and collaborative working environment
Apply now for this excellent Property Manager opportunity to join a growing property management business and further develop your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Store Manager – Fashion & Lifestyle RetailLancashire Coast (Cleveleys area)£30,000 – £35,000 + benefits
We’re recruiting for an experienced Store Manager to lead a well-established retail store in a busy coastal location.
This is a great opportunity to join a stable and successful business with a strong customer base and consistent footfall. The store offers a broad product range across fashion and lifestyle, with a real focus on customer experience and standards.
This role would suit an established Store Manager, or a strong Assistant Manager ready to step up, from a fashion, lifestyle or other fast-paced retail environment.
Key responsibilities:
Lead, coach and develop a team in a fast-paced retail environment
Drive sales performance and deliver against store KPIs
Maintain high standards of visual merchandising and presentation
Oversee day-to-day operations including stock and processes
Create a positive and engaged team culture
What we’re looking for:
Experience managing or supporting a busy retail store
Background in fashion, lifestyle or high-volume retail
Strong leadership and people management skills
Commercially aware with a hands-on approach
Passion for delivering excellent customer service
What’s on offer:
Opportunity to lead a high-footfall, established store
Supportive and people-focused business
Long-term stability and career development potential
For more information, apply in confidence.
By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. Your information will always be handled securely and professionally.
To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities.
....Read more...
As a Performance Marketing Manager, youll take ownership of paid media and search strategy across multiple platforms, working closely with internal teams to align messaging and targeting. The Performance Marketing Manager will play a key role in driving ROI, refining campaigns, and shaping how high-value prospects are engaged through Account Based Marketing.
Key responsibilities:
- Plan, execute, and optimise campaigns across LinkedIn Ads, Google Ads, and Bing Ads
- Develop and manage Account Based Marketing (ABM) campaigns targeting B2B prospects
- Conduct SEO and AEO audits, implementing improvements to boost organic performance
- Monitor campaign performance, providing insight-driven recommendations
- Collaborate with Sales, Operations, and internal teams to align strategy
- Manage budgets effectively to maximise return on investment
Essential skills:
- Proven experience as a Performance Marketing Manager or similar in B2B paid media
- Strong knowledge of LinkedIn Ads, Google Ads, and Bing Ads
- Solid understanding of Account Based Marketing strategies
- Experience with SEO and search optimisation, including international markets
- Data-driven mindset with strong analytical skills
- Confident communicator able to work across teams
Desirable experience:
- Background in eCommerce or SaaS marketing
- Experience scaling campaigns across multiple regions
- Familiarity with fast-paced, growth-focused environments
Benefits:
- £35,000£40,000 per annum (DOE)
- Hybrid working (Christchurch)
- Opportunity to shape and grow a Performance Marketing Manager function
- Supportive, collaborative working environment
If youre an experienced Performance Marketing Manager who wants to be part of a business that values precision, people, and progress, apply directly or call Kate at Holt Engineering on 07441 916022 for more information.
Holt Engineering
We source high-quality commercial and office-based talent for engineering and manufacturing businesses across the UK. This includes accounts and finance professionals, sales administrators, customer service and support staff, business development and account management professionals, and general administration roles.
We also recruit across supply chain, procurement, logistics and office management, alongside operations and production management, business development, IT support, and credit control functions.....Read more...
Customer Service Administrator£25,625 per annum 40 hours per week Wheelchair Service Centre Ashford TN23 6LLPurpose of JobTo help create an efficient and effective, friendly and courteous day to day Customer Service department. Your role may include:Main Duties and ResponsibilitiesRaising orders – Responsible for entering orders immediately onto the computer system in an effective manner when a request is received from a service user, carer, family member or prescriber via telephone or email.Scheduling of orders – Responsible for making contact with service users and agreeing a convenient delivery, collection or repair date within the company KPIs.Engineers daily schedule – Responsible for ensuring engineers are booked daily to capacity.Communication – Responsible for answering daily calls within a busy department in a courteous and friendly manner and ensuring excellent customer service is always provided. Answering and resolving all queries and enquiries to an effective solution or outcome in all cases. Communicating any issues that cannot be resolved by yourself to the Customer Service Manager.Administration – Responsible for the daily efficient running of all administrative operational systems within the service, in line with Ross Care procedures.Clinical bookings – Responsible for booking clinical appointments from the waiting list and ensuring clinicians are booked to capacity in line with company KPIs.General – You will be assigned to specific areas or tasks associated with Customer Service but may be asked to assist in other areas of the service centre. Flexibility is therefore required to ensure that the service remains effective and efficient and to manage and cover other staff in their absence.Undertake the job inline with company competencies as follows:
Achieves business results and adds value to the service.Focuses on internal and external customers.Builds and maintains effective teamwork with colleagues.Embraces change.Performs duties according to all company policies, procedures and instructions.
This job description shall not limit your role. You may also be asked to carry out other duties that your Line Manager feels are within your capabilities and skill set. The above information may not cover everything involved in the position but indicates the size and scope of the role. This may be subject to change as the role develops.Key Performance IndicatorsOrders processed with accuracy. Queries, enquiries and complaints resolved with excellent customer service. Completed orders processed in a timely manner.Person RequiredSkills
Excellent customer service skills.Excellent communication skills to interact with internal staff and departments, prescribers and service users.Must be able to work on own initiative as well as part of a team.Computer literate with good working knowledge of Word and Excel.Excellent telephone manner.Excellent organisational skills with a good eye for detail.An enthusiastic and motivated individual who strives to succeed.Must be flexible, adaptable and positive in their approach to work.
Knowledge
Previous experience within a busy customer service department.Previous experience of administration, IT, order processing and scheduling of workloads would be a huge advantage.Experience in a similar type of role would be beneficial.
Qualifications
Qualified to GCSE level or equivalent.
Interested, please send your cv by return. INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
Key Responsibilities
General Administration
Provide administrative support to the office team
Answer incoming telephone calls and direct enquiries appropriately
Respond to basic email enquiries or forward them to the relevant team member
Maintain organised digital and physical filing systems
Assist with scanning, copying, and preparing documents
Service & Operations Support
Assist with updating service records and job information within company systems
Support the coordination of engineers’ schedules when required
Help prepare documentation for service visits and repair works
Maintain accurate customer and asset records
Customer Service
Communicate professionally and courteously with customers
Assist with logging service requests and general enquiries
Support the team with follow-ups and customer administration
Finance Administration Support
Assist with preparing documentation relating to customer invoices
Support the team in monitoring overdue invoices
Contact customers politely to follow up on outstanding payments
Maintain accurate records of invoice follow-ups and communications
Compliance & Documentation
Assist with maintaining service and compliance documentation
Support the organisation and storage of company records
Ensure documentation is filed accurately and easy to retrieve
Learning & Development
Complete coursework required as part of the Business Administration apprenticeship
Attend training sessions provided through the apprenticeship programme
Develop professional skills including communication, organisation, and business systems
Training:As an Apprentice, you will have the opportunity to study the following through this Apprenticeship:
Apprenticeship in Business Administrator
English and Maths if required
Training Outcome:Future Career Opportunities within the company include
Office Administrator
Service Coordinator
Operations Assistant
Business Support Administrator
Personal Assistant
Office Manager
Employer Description:Hampshire Lift Services is a growing independent lift engineering company, delivering high-quality maintenance and repair services across the South of England. We are known for our reliability, responsiveness, and commitment to developing our team, including investment in our own in-house training facility.Working Hours :Monday to Friday, 09:00 to 17:00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Maintenance and Projects Manager – Client Direct – Historic Building - Surrey - up to 56K Would you like to work client side in a totally unique building in Surrey? Do you have experience of managing historic, ancient or listed buildings? One of our long standing clients is currently looking to recruit a Maintenance and Projects Manager to work as part of their busy estates team to help service and maintain one of the most intriguing and unique buildings based in Surrey. The building and grounds are steeped in history and it really is a truly remarkable place to work. They are looking for an experienced Maintenance and Projects Manager who will be able to provide a first class customer service and be able to organise, manage and motivate their engineering team; as well as supporting the senior management. There will also be the nee to get involved and help manage M&E projects up to the value of around 500k. These will include life cycle works, upgrades, plant replacements and refurbishments. The role will also be reporting directly to the Head of Estates who you will be working closely with on a day to day basis. The hours of work are Monday to Friday, 8-4 and the main duties of the role are as follows:Manage all contractors to make sure satisfaction levels are at a constantly high level.Manage M&E projects up to the value of around 500kEnsure contractual service levels are obtained and superseded and an in depth knowledge of the contract is maintained and demonstrated in the contractor review meetings.Ensure contractually agreed KPIs / SLAs are met.Attend strategic /operational meetings with the head of estates.Ensure successful completion of all reactive and PPM works orders to ensure timely completion and close out, meeting KPIs and SLAs as necessary.Provide leadership and management to the site team and contractors as necessary.Applicants for this role must be able to meet the following criteria:Recognised apprenticeship and fully electrically or mechanically qualified to recognised level ie C&G, HNC/HND.Proven background in a hard services maintenance role. Project management experience.Previous experience and involvement in managing contractors. Experience of working within historic, listed or ancient buildings.A strong and committed team player capable of prioritising and solving problems often under pressure, utilising innovative solutions.Must be a team player committed to working in a quality and professional environment.Strong people management skills.Excellent written and verbal communication skills.....Read more...
Maintenance and Projects Manager – Client Direct – Central London - up to 56K Would you like to work client side in a totally unique building in Central London? Do you have experience of managing historic, ancient or listed buildings? One of our long standing clients is currently looking to recruit a Maintenance and Projects Manager to work as part of their busy estates team to help service and maintain one of the most intriguing and unique buildings based in Central London. The building and grounds are steeped in history and it really is a truly remarkable place to work. They are looking for an experienced Maintenance and Projects Manager who will be able to provide a first class customer service and be able to organise, manage and motivate their engineering team; as well as supporting the senior management. There will also be the need to get involved and help manage M&E projects up to the value of around 500k. These will include life cycle works, upgrades, plant replacements and refurbishments. The role will also be reporting directly to the Head of Estates who you will be working closely with on a day to day basis. The hours of work are Monday to Friday, 8-4 and the main duties of the role are as follows:Manage all contractors to make sure satisfaction levels are at a constantly high level.Manage M&E projects up to the value of around 500kEnsure contractual service levels are obtained and superseded and an in depth knowledge of the contract is maintained and demonstrated in the contractor review meetings.Ensure contractually agreed KPIs / SLAs are met.Attend strategic /operational meetings with the head of estates.Ensure successful completion of all reactive and PPM works orders to ensure timely completion and close out, meeting KPIs and SLAs as necessary.Provide leadership and management to the site team and contractors as necessary.Applicants for this role must be able to meet the following criteria:Recognised apprenticeship and fully electrically or mechanically qualified to recognised level ie C&G, HNC/HND.Proven background in a hard services maintenance role. Project management experience.Previous experience and involvement in managing contractors. Experience of working within historic, listed or ancient buildings.A strong and committed team player capable of prioritising and solving problems often under pressure, utilising innovative solutions.Must be a team player committed to working in a quality and professional environment.Strong people management skills.Excellent written and verbal communication skills.....Read more...
Business Admin Apprenticeship - (Newcastle) Main duties of the job:
You will be working as part of our busy reception team ensuring our patients receive the best possible care
Job responsibilities:
This role will include (but not be limited to) :
Liaising with patients on the telephone and the front reception desk
Actioning clinical tasks
Workflow incoming mail
Processing repeat prescriptions
Assist the GPs whilst they are processing patient online triage requests
Ensuring you are aware and up to date with changes
National apprenticeship wage of £8 per hour or £10 per hour for anyone over 19 years.Training:
Business Administrator Level 3
Training Outcome:After completing the Level 3 Business Administrator apprenticeship, learners can progress into roles such as Business Support Officer, Senior Administrator, Office Coordinator, Customer Service Executive, Project Administrator, HR Administrator, or Finance Assistant, depending on their interests and strengths. With further experience, they can move into more advanced positions like Office Manager, Executive Assistant, Project Support Officer, HR Assistant, or Operations Assistant. Many learners also choose to continue their development through higher‑level qualifications, including Level 4 Project Management, Level 4 Business Analyst, Level 4 HR Support, Level 4 Marketing Executive, or management routes such as the Operations/Departmental Manager apprenticeship. These pathways support long‑term progression into supervisory, specialist, or management roles within a business.Employer Description:Our reputation is built on our commitment to prompt professional, personal service and attention to detail, which is reflected in the services we offer and the time we take to get to know our clientele and how to best service their needs.Working Hours :Monday to Friday starting times vary from 7.30am -9.00am and finish times 4.30pm- 6.30pmSkills: Administrative skills,Attention to detail,Communication skills,IT skills,Logical,Organisation skills,Problem solving skills,Reliable,Team working....Read more...
An excellent new opportunity has become available for an experienced Home Manager to oversee two care homes located in Lincolnshire. You will be working for one of UK’s leading healthcare providers
We are currently looking for an experienced Home Manager to be registered for both homes, taking responsibility for leadership, governance, and clinical oversight across the two services
**To be considered for this position you must have a valid NMC Pin or experience in managing nursing homes**
As the Home Manager your key responsibilities include:
Effectively manage your staff, providing information, guidance and on-going supervision and support, recruiting new staff and continually develop and encourage your team
Working with your Area Manager you will continually ensure that business objectives and the CQC compliance criteria are met, by cultivating good working relationships with all your stakeholders and actively work in a Collaborative way to ensure our service and care levels are outstanding
You will have full commercial control and work closely with the Customer Relations Team to ensure that optimum occupancy is maintained in your home by creative marketing strategies ensuring cost control over fees and staffing
Using various systems you will be submitting regular management Information reporting on all aspects of the homes, from occupancy levels, fees, budget controls and staffing
You will also be working closely with the Hospitality and Maintenance teams to ensure the best standards in the homes environment, including food presentation standards, housekeeping standards and the care and maintenance of residents' clothing and building
The following skills and experience would be preferred and beneficial for the role:
At least 3 years’ experience as a Registered Home Manager with CQC
Have a valid NMC PIN or experience in managing nursing homes
Experience and knowledge of working in dementia care
Have a proven track record in management and delivery of high-quality care within a residential setting and financial management planning
Proven experience of managing a care team, encouraging, leading and motivating others
Strong understanding of safeguarding, compliance and care inspectorate
Passionate, driven, confident and resilient Leader
Have excellent communication skills with a natural ability to lead, motivate and inspire your team
The successful Home Manager will receive an excellent salary of £65,000 per annum + Bonus. This exciting position is a permanent full time role for working through days. In return for your hard work and commitment you will receive the following generous benefits:
30 days holiday (FTE) (including bank holidays) with the ability to increase up to 35 days per year based on service, increasing each year
Exciting opportunities for career progression
Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications
Annual Company and Personal Performance based Bonus Scheme*
Pension contributions
Paid for DBS Check
Discounts for restaurants, shops, cinemas, days out and more!
Annual Staff Awards Programme
Reference ID: 7262
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
An excellent new opportunity has become available for an experienced Home Manager to oversee two care homes located in Lincolnshire. You will be working for one of UK’s leading healthcare providers
We are currently looking for an experienced Home Manager to be registered for both homes, taking responsibility for leadership, governance, and clinical oversight across the two services
**To be considered for this position you must have a valid NMC Pin or experience in managing nursing homes**
As the Home Manager your key responsibilities include:
Effectively manage your staff, providing information, guidance and on-going supervision and support, recruiting new staff and continually develop and encourage your team
Working with your Area Manager you will continually ensure that business objectives and the CQC compliance criteria are met, by cultivating good working relationships with all your stakeholders and actively work in a Collaborative way to ensure our service and care levels are outstanding
You will have full commercial control and work closely with the Customer Relations Team to ensure that optimum occupancy is maintained in your home by creative marketing strategies ensuring cost control over fees and staffing
Using various systems you will be submitting regular management Information reporting on all aspects of the homes, from occupancy levels, fees, budget controls and staffing
You will also be working closely with the Hospitality and Maintenance teams to ensure the best standards in the homes environment, including food presentation standards, housekeeping standards and the care and maintenance of residents' clothing and building
The following skills and experience would be preferred and beneficial for the role:
At least 3 years’ experience as a Registered Home Manager with CQC
Have a valid NMC PIN or experience in managing nursing homes
Experience and knowledge of working in dementia care
Have a proven track record in management and delivery of high-quality care within a residential setting and financial management planning
Proven experience of managing a care team, encouraging, leading and motivating others
Strong understanding of safeguarding, compliance and care inspectorate
Passionate, driven, confident and resilient Leader
Have excellent communication skills with a natural ability to lead, motivate and inspire your team
The successful Home Manager will receive an excellent salary of £65,000 per annum + Bonus. This exciting position is a permanent full time role for working through days. In return for your hard work and commitment you will receive the following generous benefits:
30 days holiday (FTE) (including bank holidays) with the ability to increase up to 35 days per year based on service, increasing each year
Exciting opportunities for career progression
Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications
Annual Company and Personal Performance based Bonus Scheme*
Pension contributions
Paid for DBS Check
Discounts for restaurants, shops, cinemas, days out and more!
Annual Staff Awards Programme
Reference ID: 7262
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV....Read more...
An excellent new opportunity has become available for an experienced Home Manager to oversee two care homes located in Lincolnshire. You will be working for one of UK’s leading healthcare providers
We are currently looking for an experienced Home Manager to be registered for both homes, taking responsibility for leadership, governance, and clinical oversight across the two services
**To be considered for this position you must have a valid NMC Pin or experience in managing nursing homes**
As the Home Manager your key responsibilities include:
Effectively manage your staff, providing information, guidance and on-going supervision and support, recruiting new staff and continually develop and encourage your team
Working with your Area Manager you will continually ensure that business objectives and the CQC compliance criteria are met, by cultivating good working relationships with all your stakeholders and actively work in a Collaborative way to ensure our service and care levels are outstanding
You will have full commercial control and work closely with the Customer Relations Team to ensure that optimum occupancy is maintained in your home by creative marketing strategies ensuring cost control over fees and staffing
Using various systems you will be submitting regular management Information reporting on all aspects of the homes, from occupancy levels, fees, budget controls and staffing
You will also be working closely with the Hospitality and Maintenance teams to ensure the best standards in the homes environment, including food presentation standards, housekeeping standards and the care and maintenance of residents' clothing and building
The following skills and experience would be preferred and beneficial for the role:
At least 3 years’ experience as a Registered Home Manager with CQC
Have a valid NMC PIN or experience in managing nursing homes
Experience and knowledge of working in dementia care
Have a proven track record in management and delivery of high-quality care within a residential setting and financial management planning
Proven experience of managing a care team, encouraging, leading and motivating others
Strong understanding of safeguarding, compliance and care inspectorate
Passionate, driven, confident and resilient Leader
Have excellent communication skills with a natural ability to lead, motivate and inspire your team
The successful Home Manager will receive an excellent salary of £65,000 per annum + Bonus. This exciting position is a permanent full time role for working through days. In return for your hard work and commitment you will receive the following generous benefits:
30 days holiday (FTE) (including bank holidays) with the ability to increase up to 35 days per year based on service, increasing each year
Exciting opportunities for career progression
Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications
Annual Company and Personal Performance based Bonus Scheme*
Pension contributions
Paid for DBS Check
Discounts for restaurants, shops, cinemas, days out and more!
Annual Staff Awards Programme
Reference ID: 7262
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV....Read more...
An excellent new opportunity has become available for an experienced Home Manager to oversee two care homes located in Lincolnshire. You will be working for one of UK’s leading healthcare providers
We are currently looking for an experienced Home Manager to be registered for both homes, taking responsibility for leadership, governance, and clinical oversight across the two services
**To be considered for this position you must have a valid NMC Pin or experience in managing nursing homes**
As the Home Manager your key responsibilities include:
Effectively manage your staff, providing information, guidance and on-going supervision and support, recruiting new staff and continually develop and encourage your team
Working with your Area Manager you will continually ensure that business objectives and the CQC compliance criteria are met, by cultivating good working relationships with all your stakeholders and actively work in a Collaborative way to ensure our service and care levels are outstanding
You will have full commercial control and work closely with the Customer Relations Team to ensure that optimum occupancy is maintained in your home by creative marketing strategies ensuring cost control over fees and staffing
Using various systems you will be submitting regular management Information reporting on all aspects of the homes, from occupancy levels, fees, budget controls and staffing
You will also be working closely with the Hospitality and Maintenance teams to ensure the best standards in the homes environment, including food presentation standards, housekeeping standards and the care and maintenance of residents' clothing and building
The following skills and experience would be preferred and beneficial for the role:
At least 3 years’ experience as a Registered Home Manager with CQC
Have a valid NMC PIN or experience in managing nursing homes
Experience and knowledge of working in dementia care
Have a proven track record in management and delivery of high-quality care within a residential setting and financial management planning
Proven experience of managing a care team, encouraging, leading and motivating others
Strong understanding of safeguarding, compliance and care inspectorate
Passionate, driven, confident and resilient Leader
Have excellent communication skills with a natural ability to lead, motivate and inspire your team
The successful Home Manager will receive an excellent salary of £65,000 per annum + Bonus. This exciting position is a permanent full time role for working through days. In return for your hard work and commitment you will receive the following generous benefits:
30 days holiday (FTE) (including bank holidays) with the ability to increase up to 35 days per year based on service, increasing each year
Exciting opportunities for career progression
Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications
Annual Company and Personal Performance based Bonus Scheme*
Pension contributions
Paid for DBS Check
Discounts for restaurants, shops, cinemas, days out and more!
Annual Staff Awards Programme
Reference ID: 7262
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV....Read more...
Job Title: General Manager – Iconic Heritage Venue Salary: Up to £50,000 Location: LondonWe are working with a leading hospitality operator seeking a General Manager to lead operations at a prestigious heritage venue in London. This is a fantastic opportunity for a commercially driven leader to oversee day-to-day operations, manage a large team, and deliver exceptional guest experiences in a unique historic setting.Key Responsibilities:
Lead and develop a high-performing hospitality teamManage venue operations, budgets, and commercial performanceDeliver outstanding customer service across all events and servicesEnsure health & safety and operational standards are maintainedWork closely with senior leadership on strategy and performance
Skills & Experience:
Proven experience as a General Manager within hospitality or venuesStrong leadership and people management skillsCommercially aware with experience managing budgetsPassion for delivering exceptional guest experiencesHighly organised and able to lead in a fast-paced environment
If you are keen to discuss the details further, please apply today or send your CV to ed@corecruitment.comGet social…… http://www.corecruitment.com/ https://www.facebook.com/COREcruitmentDOTcom/ Tweet us @COREcruitment....Read more...
We have an opening for an Assistant Sales Manager to join the successful retail team at a department store in Whitehaven Town Centre, Cumbria.In addition to being based on the fashion department, you will also be assisting the Ground Floor Manager across all departments.This is a great opportunity for you if you have a background in retail sales and ladies’ fashion together with good admin skills and team leader / supervisory experience.Your new jobTeam Leadership: Motivating staff, providing coaching, and managing employee performance to exceed sales goals.Sales: Assisting and advising customers in the fashion department.Operational Oversight: Managing daily floor tasks, including opening/closing, floor walks, and staff rotas.Visual Merchandising: Maintaining our high standards, replenishing stock, and ensuring displays are accurate.Customer Experience: Resolving customer complaints and providing high-quality service.Training & Compliance: Supporting training and onboarding new hires.About youExperience: Previous retail sales and supervisory experience. Someone who can lead from the front.Skills: Excellent communication, leadership, and administration.Product: An interest in and knowledge of a wide range of products.Salary and benefitsA starting salary of £13.50 per hour (negotiable for the right person).Working 30 or 35 hours per week over 4 or 5 days which includes Saturdays.Staff discounts.Free parking.Supportive management.Great working environment.....Read more...
Key responsilbilities:
Lead Generation: Proactively identify and pursue new sales opportunities via cold calling, email outreach, and networking
Develop an understanding of our product and service offerings
Build and maintain strong customer relationships by providing excellent serviceLearn how to handle customer inquiries, negotiate contracts, and close sales
Keep up to date with industry trends
Assist in preparing sales presentations and proposals
Maintain accurate activity records in the CRM
Produce weekly reports on lead generation and pipeline progress
Training:IT Technical Salesperson Level 3 Apprenticeship Standard:
All training will be delivered online by Wise Origin, offering flexible, expert-led instruction with interactive sessions and digital resources
This ensures apprentices can develop their skills while balancing work commitments
Training Outcome:
Potential progression to Account Manager for the right applicant
Employer Description:Wise Origin is a national training provider which was established in 2006. We deliver further education and provide employment opportunities through our Apprenticeship Programmes and other funded provisions. We specialise in IT, Digital & Data Apprenticeships and our aim is to help businesses and individuals make wise decisions for better futures.Working Hours :Monday - Friday, between 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
The key responsibilities of this role include:
Assisting the Training Manager with all aspects of training administration.
Providing general administration support to the UK Service Team.
Supporting the Customer Service Coordinator with the creation of reports relating to dealer KPI’s.
Assisting with the production of weekly and monthly reports relating to CSP initiatives, such as ServiceCards, recalls and any other ad hoc requests.
Supporting with the assignment of new systems/applications to the UK & Ireland Dealer Networks.
Training:You will work within the office on a daily basis with day release to college in Coventry when required to study towards your qualification.
An assessor will also attend the workplace on a regular basis to carry out workplace assessments.Training Outcome:This role will give you an excellent understanding of general administration tasks and therefore could be used in any admin based roles in the future.Employer Description:Daimler Buses UK LTD is part of Daimler Truck. We are one of the world's largest commercial vehicle manufacturers, with over 40 production sites around the globe and more than 100,000 employees. Home to four bus and coach brands, Daimler Buses UK LTD is responsible for the sale of Mercedes-Benz and Setra vehicles backed by our service brand, OMNIplus and our used vehicle sales brand known as BusStore.Working Hours :You will be required to work a 39 hour week, Monday to Friday.
Normal working hours are:
Monday to Thursday: 8.30 - 5.00
Friday: 8.30 - 4.00Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Team working....Read more...
Store Manager – Brompton Road, London
Charity Retail
Salary: £28,413 per annum
Are you a passionate retail leader ready to take the next step in your career? We’re looking for an experienced Store Manager to lead this successful, commercial charity shop in London.
Responsibilities:
Responsible for the smooth running of the store in accordance with company guidelines
Deliver annual store financial and contribution targets.
Deliver against store KPI’s.
Lead and develop your team.
Recruitment and selection of new team members.
Visual merchandising the store, maximising all opportunities.
Driving new business into the store.
Liasing with the local community.
Recruiting volunteers for the store.
Experience required:
Previous Store Manager experience within charity retail
Customer service driven
KPI aware and commercial
Experience in managing a team of volunteers, including recruitment and development
An true passion for the charity sector.
If you are interested in working for a leading charity retailer who truly values their teams, then please apply today with your cv.
By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. Your information will always be handled securely and professionally.
To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities.
....Read more...
Store Manager – Brompton Road, London
Charity Retail
Salary: £28,413 per annum
Are you a passionate retail leader ready to take the next step in your career? We’re looking for an experienced Store Manager to lead this successful, commercial charity shop in London.
Responsibilities:
Responsible for the smooth running of the store in accordance with company guidelines
Deliver annual store financial and contribution targets.
Deliver against store KPI’s.
Lead and develop your team.
Recruitment and selection of new team members.
Visual merchandising the store, maximising all opportunities.
Driving new business into the store.
Liasing with the local community.
Recruiting volunteers for the store.
Experience required:
Previous Store Manager experience within charity retail
Customer service driven
KPI aware and commercial
Experience in managing a team of volunteers, including recruitment and development
An true passion for the charity sector.
If you are interested in working for a leading charity retailer who truly values their teams, then please apply today with your cv.
By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. Your information will always be handled securely and professionally.
To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities.
....Read more...
Assistant Store ManagerOur client is a leading menswear retailer, they have stores/concessions across the UK and have been operating for over 75 years.The business is expanding further, and they are currently seeking an experienced Assistant Store Manager to join the team at their menswear store based within Metrocentre, Unit 21 Lower Platinum Mall, St Michaels Way, Gateshead, NE11 9YG.This is a superb opportunity to join a well-established yet ever-growing company, in a managerial position.Dynamic individuals are sought and will be responsible for assisting the Store Manager manage the store and team, help organise staff rotas, sales and customer service, merchandising stock, plus use of till and card machine.Salary / Benefits:They offer a competitive basic salary -
£26,832 basic, plus excellent bonus and commission.Commission scheme is payable on team sales, not an individual target.28 days holiday.Workplace pension scheme.Staff discount scheme.Full training on all their stock.
Hours:
40 hours per week between store opening times.
To be considered for this opportunity you must have Managerial experience within a fashion retail environment.Great career prospects await the successful candidate!*PLEASE NOTE – by applying to this position, you agree for your CV to be submitted to our client, who shall contact you directly, should your application make their short-list. You also agree to our Privacy Policy: acapella-recruitment.co.uk./privacy-policy.html which can be found on our website.....Read more...