Office Manager / Senior Customer Service Advisor Role:
- £40,000 + Per Annum
- 23 Days Holiday + Bank Holidays
- Permanent Role
We are seeking a highly experienced Office Manager / Senior Customer Service Advisor to join our team. You will be responsible for overseeing the customer service experience and oversee the office department, ensuring customer satisfaction is achieved.
Key Responsibilities:
- Manage and supervise the customer service team.
- Oversee the smooth and efficient running of the office.
- Develop and implement customer service policies and procedures.
- Handle customer complaints and queries.
- Develop positive relationships with customers.
- Monitor customer satisfaction levels.
- Provide regular reports to senior management.
- Conduct regular training sessions for the customer service team.
Essential Skills / Attributes:
- Ideally Experience in a similar role or leading a team, but will consider an experienced Bodyshop CSA looking to progress.
- Excellent communication, leadership, and management skills.
- Strong problem-solving and decision-making skills.
- Highly organized with excellent attention to detail.
If you are interested in finding out more get in contact with Piam on piam@holtautomotive.co.uk / 01202 55291 or send us your CV by Clicking Apply Now!
Office Manager / Senior Customer Service Advisor - up to £40k - Leatherhead - Bodyshop
Front of house manager / reception manager / customer service manager / customer team leader / customer service team leader....Read more...
Shift Manager required to assistant the General Manager in leading a dynamic and busy hospitality customer service team.
Requirements
Restaurant experience ideally at a large chain franchise.
Lead a customer service team delivering outstanding customer experiences.
Food service operational excellence and profitability knowledge.
Responsibilities
Team Leadership Development, recruit, coach, and develop staff.
Brand Excellence, deliver amazing food quality, service speed, and customer experience.
Ensure efficient staffing and labor deployment.
Monitor waste, energy use, and food safety protocols to meet sustainability goals.
Help hit sales targets and maintain operational efficiency and profitability.....Read more...
Monday to Friday, Full-time, Permanent, circa £45k, Flexible Hours, Training & Development, Career Development & Progression Opportunities, Stable Long-Term Opportunity New position at a well-established and growing organisation is seeking an experienced Branch Manager to lead the day-to-day operations of a busy branch environment. This is a key leadership role focused on driving operational efficiency, maintaining high customer service standards and supporting continued business growth.Hands-on management position where you will oversee branch operations, stock control, customer relationships and team performance within a fast-paced environment. You will work closely with internal departments to ensure smooth operational processes, commercial performance and service delivery across all areas of the branch. We are looking for a proactive and commercially aware Branch Manager who can confidently lead teams, improve operational performance and maintain high standards across safety, service and efficiency.
Location Crewe, easily commutable with transport routes from surrounding areas, Nantwich, Sandbach, Middlewich, Winsford, Northwich, Stoke-on-Trent, Newcastle-under-Lyme, Congleton, Holmes Chapel, Alsager, Kidsgrove, Leek, Macclesfield, Stafford, Market Drayton, Whitchurch, Chester, Warrington
What’s in it for you as a Branch Manager
Circa £45,000 salary
Flexible start and finish times
Permanent, stable opportunity
Career development and progression opportunities
Supportive working environment
Pension scheme
Ongoing training and development
Opportunity to join a growing and well-established business
Main responsibilities of the Branch Manager
Managing the day-to-day operations of a busy branch environment
Driving sales performance and delivering high levels of customer service
Building and maintaining strong customer relationships
Overseeing operational activities including goods receipt, storage, order fulfilment, loading, and dispatch
Monitoring stock accuracy and supporting effective inventory control procedures
Working closely with internal departments to support operational planning and service delivery
Leading, motivating, and developing branch staff to achieve operational targets
Supporting recruitment, onboarding, and performance management activities
Monitoring branch performance and identifying opportunities for operational improvement
Ensuring compliance with Health & Safety procedures and company policies
Conducting regular checks and maintaining a safe working environment
Supporting continuous improvement initiatives across branch operations
Requirements for Branch Manager
Previous experience within a Branch Manager, Operations Manager, Depot Manager, Warehouse Manager, Yard Supervisor or similar leadership role
Strong leadership and people management skills
Commercial awareness with the ability to support profitable operations
Experience managing stock control and operational processes
Good understanding of Health & Safety requirements within an operational environment
Strong organisational and problem-solving abilities
Ability to work effectively within a fast-paced environment
Good IT and systems experience
Excellent communication and customer service skills
Proactive and hands-on management approach
To apply for this Branch Manager role, we welcome applications from individuals with experience in branch operations, merchants, retail, warehouse leadership, logistics, distribution, trade counter or operational management environments. Please click the link and apply for this Branch Manager position. Thank you Fiona McSheffrey at E3 Recruitment....Read more...
An opportunity has arisen for the Head of Aftersales to join a well-established car dealership offering new and used cars, servicing, Motability, and fleet solutions.
As a Head of Aftersales, you will take overall responsibility for aftersales performance across multiple sites, overseeing service and parts operations while driving efficiency, profitability, and exceptional customer experience.
This full-time role offers salary range of £60,000 - £70,000 and benefits.
You will be responsible for:
? Leading service and parts operations across several locations.
? Maximising workshop efficiency, productivity, and utilisation.
? Managing parts inventory and stock performance.
? Ensuring compliance with manufacturer standards and KPIs.
? Delivering outstanding customer experience.
? Leading, coaching, and developing Aftersales Managers and their teams.
? Implementing continuous improvement initiatives within the aftersales department.
? Supporting marketing activity to promote aftersales services.
What we are looking for:
? Previously worked as Head of Aftersales, Aftersales Director, Group Aftersales Manager, Senior Aftersales Manager, Aftersales Manager or in similar role.
? Leadership experience in aftersales within the automotive industry.
? Background working with manufacturer standards and targets.
? Knowledge of workshops, service, and parts operations.
? Track record of driving performance and operational efficiency.
Whats on offer:
? Competitive salary
? Company car
? Pension scheme
? 30 days holiday, increasing with service
? Manufacturer training and development opportunities
? Health, wellbeing, and shopping membership
? Staff discounts and recognition schemes
? Long service awards and celebration events
? Inclusive company culture with career progression opportunities
Apply now for this fantastic Head of Aftersales opportunity to make a real impact across multiple sites.
Important In....Read more...
An opportunity has arisen for a Business Centre Manager / Commercial Property Manager to join a well-established landscaping company specialising in high-quality domestic and commercial outdoor projects, including hard and soft landscaping and bespoke garden builds.
As a Business Centre Manager / Commercial Property Manager, you will oversee the day-to-day management of the centre, ensuring high occupancy levels, excellent customer experience, and smooth operational performance.
This role offers a salary range of £30,000 - £32,000 and benefits.
You will be responsible for:
* Managing the overall operation of the enterprise centre to ensure efficient service delivery
* Building and maintaining strong relationships with tenants, suppliers, stakeholders, and business partners
* Handling customer queries and resolving issues promptly and professionally
* Supporting occupancy growth through active management of enquiries, viewings, and lettings
* Monitoring occupancy levels, future availability, and business opportunities within the local market
* Ensuring office units, meeting rooms, and communal areas are maintained and presented to a high standard
* Coordinating repairs, maintenance works, and planned property upkeep
* Maintaining accurate customer documentation, invoicing records, licences, and related administration
* Producing regular operational and occupancy reports for senior management
* Organising tenant engagement events and supporting meeting room bookings and set-up
* Ensuring compliance with data protection, confidentiality, and internal procedures
What we are looking for:
* Previously worked as a Business Centre Manager, Workspace Manager, Community Manager, Centre Manager, Commercial Property Manager, Commercial Building Manager, Enterprise Centre Manager, Serviced Office Manager, Facilities Manager or in a similar role.
* Previous experience within a managed office environment, business centre, serviced office, or similar setting
* Experience managing busy office operation and delivering high levels of customer service
* Strong leadership skills with the ability to motivate and support a team
* Good understanding of budgeting and financial reporting processes
* Ability to build effective working relationships with customers, suppliers, local partners, and external organisations
* Sound IT skills, including Microsoft Excel, Word, PowerPoint, and content management systems
* Educated to Level 3 standard or equivalent
This is an excellent opportunity for a Business Centre Manager / Commercial Property Manager to join a respected organisation in a varied and rewarding management role.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Working alongside the Customer Support Manager, you will support the day-to-day running of the service desk and administrative functions across the business. This is a varied role offering exposure to customer support, technical documentation and operational processes.
Service Desk Responsibilities
Monitor multiple service desks including TfGM, Rotala, MCV, Mellor and Yutong
Provide updates to customers on job progress and status
Escalate urgent issues to the Installation Manager, and close service tickets once work has been completed
Installation administration
Prepare job sheets for engineers
Send completed installation documentation to customers
Log completed installations on internal systems
Maintain accurate records of installation activity
Engineer Support
Maintain the engineer documentation folders
Prepare installation packs for upcoming jobs
Technical & documentation
Maintain vehicle installation records
Organise and manage database versions
Record parts used during installations
Track stock used by engineers
Log faulty equipment returns (RMA process)
General Administration
Monitor shared email inboxes (support@ / installations@)
Respond to basic customer enquiries professionally
Organise shared folders and internal documents
This role will provide hands-on experience across multiple departments, giving a broad understanding of business operations within a technical environment.Training:Training to be Provided
You will complete the Business Administration Level 3 Apprenticeship.
Training will include:
Structured off-the-job training with Rochdale Training
Service desk and operations management
Customer service and communication skills
Business systems and administration processes
Technical documentation and record keeping
Functional Skills in maths and English (if required)
End Point Assessment
Training Outcome:
Progression into a permanent service desk or operations role
Development into technical administration or coordination roles
Increased responsibility within customer support or installations
Full-time employment?Yes – potential for a permanent role following successful completion.
Progression Opportunities Identified?Yes – Service desk, operations and technical support pathways.Employer Description:McKenna Brothers is a specialist provider of vehicle technology and installation services, working with major transport operators and manufacturers across the UK. The business supports fleets with advanced systems, installations and ongoing service support.
This is an exciting opportunity to join a growing company in a newly created role, working closely with the Customer Support Manager and gaining exposure across service desk operations, installations and technical administration.
The role offers a strong foundation in business administration, customer service and technical operations, with real responsibility from the outset and the opportunity to develop valuable industry knowledge.Working Hours :Monday – Thursday
9:00am – 4:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills....Read more...
An opportunity has arisen for a Business Centre Manager / Commercial Property Manager to join a well-established landscaping company specialising in high-quality domestic and commercial outdoor projects, including hard and soft landscaping and bespoke garden builds.
As a Business Centre Manager / Commercial Property Manager, you will oversee the day-to-day management of the centre, ensuring high occupancy levels, excellent customer experience, and smooth operational performance.
This role offers a salary range of £30,000 - £32,000 and benefits.
You will be responsible for:
? Managing the overall operation of the enterprise centre to ensure efficient service delivery
? Building and maintaining strong relationships with tenants, suppliers, stakeholders, and business partners
? Handling customer queries and resolving issues promptly and professionally
? Supporting occupancy growth through active management of enquiries, viewings, and lettings
? Monitoring occupancy levels, future availability, and business opportunities within the local market
? Ensuring office units, meeting rooms, and communal areas are maintained and presented to a high standard
? Coordinating repairs, maintenance works, and planned property upkeep
? Maintaining accurate customer documentation, invoicing records, licences, and related administration
? Producing regular operational and occupancy reports for senior management
? Organising tenant engagement events and supporting meeting room bookings and set-up
? Ensuring compliance with data protection, confidentiality, and internal procedures
What we are looking for:
? Previously worked as a Business Centre Manager, Workspace Manager, Community Manager, Centre Manager, Commercial Property Manager, Commercial Building Manager, Enterprise Centre Manager, Serviced Office Manager, Facilities Manager or in a similar role.
? Previous experience within a managed office environment, business centre, serviced office....Read more...
Supporting the lettings team in delivering their administrative requirements
Supporting the Operations Manager with any wider office administration tasks
Answering calls and processing applicant enquiries
Drafting tenancy documentation, processing referencing, and sending out mandatory legislative documents to tenants
Assisting with walk-in customers and contractors
Training:
Level 2 Customer Service Practitioner qualification
You will receive specific on the job training from the employer in your workplace at Martin & Co
Off the job training will be delivered using weekly classroom sessions delivered at Achievement Training city centres location or you will be work based and will be given time in the working week to study towards the theory element of the programme
Training Outcome:Once you’ve completed your Customer Service Practitioner Apprenticeship, there are several progression routes available, dependant on your industry and job role:
Customer Service Specialist (Level 3)
Business Administrator (Level 3)
Team Leader (Level 3)
You can also progress into a variety of job roles, such as Customer Service Supervisor, Customer Service Manager, Customer Experience Manager and many more!Employer Description:We are an established estate and letting agent based in Plymouth. We specialise in sales, lettings and property management and take pride in delivering an exceptional service to sellers, buyers, landlords and investors alike
Moving is a busy and exciting time and we're here to make sure the experience goes as smoothly as possible by giving you all the help you need under one roof. Our company has always been at the forefront of property marketing technology, but our biggest strength is the genuinely warm, friendly and professional approach that we offer all our clients. Conveniently located on Mutley Plain, as one of the leading estate agents in Plymouth, we recognise that our customers share our passion for
property.
We're experienced and qualified letting agents in Plymouth - as members of the Association of Residential Letting Agents (ARLA) we have Client Money Protection insurance in place to ensure your money is safe. In addition, we are members of The Property Ombudsman and abide by the Trading Standards Approved Code.
We offer a wide range of properties for rent not only in Plymouth but also in the surrounding areas of Saltash, Callington, North Plymouth – Crownhill, Derriford and Woolwell, Tavistock and to the west and south in Plympton, Plymstock, Ivybridge and the South Hams.Working Hours :Monday to Friday, 9.00am - 6.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Work to deadlines....Read more...
General Manager – Luxury Country Hotel, NorthamptonshireLocation: Northamptonshire / Midlands Salary: Up to £75,000 per annumWe are working with a prestigious hospitality operator to recruit a General Manager to lead a luxury country estate. This is a senior operational role, responsible for overseeing the full guest experience, commercial performance, and team leadership.As General Manager, you will have overall responsibility for the smooth running of the property, ensuring exceptional service standards, operational efficiency, and strong financial performance. You will lead a diverse team, inspire a customer-focused culture, and drive the business to meet both commercial and brand objectives.Responsibilities
Provide operational leadership across all departments, including front of house, food & beverage, housekeeping, and eventsDeliver outstanding guest experiences while maintaining high standards of service and qualityOversee budgeting, forecasting, and financial performance to maximise profitabilityLead, develop, and motivate a team, creating a positive and high-performing cultureImplement and maintain health, safety, and compliance standardsWork closely with owners / senior stakeholders to deliver strategic objectivesIdentify opportunities for revenue growth across all areas of the property, including events, weddings, and hospitality services
Requirements
Proven experience as a General Manager or similar senior operational role in a 4–5* hotel or luxury hospitality settingStrong commercial acumen, with experience managing budgets, P&L, and operational KPIsExceptional leadership and people management skillsOutstanding customer service and attention to detailExperience leading multi-department teams in a fast-paced, high-quality environmentExcellent communication and stakeholder management skills....Read more...
The Bodyshop Manager role:
- Earning up to £85,000 per annum
- Car Allowance
- Excellent benefits
- Permanent Role
We have a fantastic opportunity for an experienced Bodyshop Manager to join a leading Bodyshop in the Kings Langley area.
Roles and Responsibilities for the Bodyshop Manager role:
- Manage activities of the production/workshop operations to ensure efficient work scheduling
- Maximise utilisation of human resources; parts ordering; site control; sub-contracting; valeting
- Implement/manage work processes to ensure quality/service levels meet or exceed expectations
- Hold daily production meetings to ensure work completion targets with team leaders, parts and reception staff
- Identify training and development needs and (subject to approval) implement required training and/or coaching
Skills and experience required as a Bodyshop Manager:
- Previous experience in a similar role or as a Workshop Control / Bodyshop Manager is required for this position
- A team player approach is essential
- A strong leader, who will lead their team to produce a result in terms of customer service, efficiency, and profit
- You will have a clear understanding of modern repair processes and techniques, also an eye for driving sales opportunities combined with strong interpersonal skills
If you want to hear more about the Bodyshop Manager role, please send us your CV by clicking apply now or by contacting Piam Pishgoo on 01202 552915 or piam@holtautomotive.co.uk to discuss further.
Bodyshop Manager £85k - Bodyshop Kings Langley....Read more...
An exciting opportunity for an experienced Account Manager, Bedford, Bedfordshire is available to lead a high-performing team within a fast-paced electronics manufacturing environment.
The Account Manager, Bedford, Bedfordshire role is responsible for maintaining and developing key accounts, ensuring effective delivery of commercial, operational, and service-level commitments. This will be the key link between customer and the business, playing a vital role in defining and executing customer- specific strategies, driving sales growth, managing risk, and facilitating smooth operational performance.
The Key Responsibilities for the Account Manager, include;
Act as the primary point of contact for day-to-day customer engagement and relationship management.
Manage and maintain an accurate sales forecast across monthly, mid-month, quarterly, annual, and long-term horizons
Handle RFQs and quotations in collaboration with the Quotations Manager and team; ensure timely, accurate submissions aligned with customer requirements.
The successful candidate for the Account Manager, Bedford, Bedfordshire will have a proven background in an electronic manufacturing environment.
APPLY NOW for the Account Manager, Bedford, Bedfordshire, by sending your CV to TDrew@redlinegroup.Com quoting ref. THD1380. Otherwise, we always welcome the opportunity to discuss other roles similar to Account Management related jobs on 01582 878 848.....Read more...
An opportunity has arisen for a SalesNegotiator / Estate Agent / Branch manager to join a well-established company offering estate agency, letting, legal, and mortgage services, alongside regulated support for buying, selling, and property management.
As a SalesNegotiator / Estate Agent / Branch manager, you will manage property sales from instruction through to completion while delivering excellent customer experience.
This full-time permanent role offers a salary of up to £45,000 and benefits.
You will be responsible for:
? Marketing and listing residential properties
? Managing vendors throughout the sales process
? Negotiating offers and agreeing sales terms
? Handling sales progression and associated administration
? Conducting accompanied property viewings
? Maintaining compliance with company procedures and industry regulations
? Building strong relationships with buyers and sellers
? Promoting additional company services where appropriate
? Providing a professional and personable service both in branch and out on appointments
What we are looking for:
? Previously worked as a Sales Negotiator, Estate Agent, Branch manager, Property Sales Consultant, Senior Sales Negotiator, Assistant Branch manager, Negotiator or in a similar role.
? Ideally have 2 years of experience within estate agency roles
? Strong negotiation and customer service skills
? Confident communication skills with a professional approach
? Ability to manage workloads effectively and remain organised
? Good administrative and problem-solving abilities
? Full UK driving licence
What's on offer:
? Competitive salary
? Bonus scheme
? Company pension
? Full-time permanent position
? Opportunity to join an established and successful property team
This is an excellent opportunity for an experienced property professional looking to join a well-regarded business with a strong presence.
Important Information: We endeavour to pr....Read more...
An opportunity has arisen for the Head of Aftersales to join a well-established car dealership offering new and used cars, servicing, Motability, and fleet solutions.
As a Head of Aftersales, you will take overall responsibility for aftersales performance across multiple sites, overseeing service and parts operations while driving efficiency, profitability, and exceptional customer experience.
This full-time role offers salary range of £60,000 - £70,000 and benefits.
You will be responsible for:
* Leading service and parts operations across several locations.
* Maximising workshop efficiency, productivity, and utilisation.
* Managing parts inventory and stock performance.
* Ensuring compliance with manufacturer standards and KPIs.
* Delivering outstanding customer experience.
* Leading, coaching, and developing Aftersales Managers and their teams.
* Implementing continuous improvement initiatives within the aftersales department.
* Supporting marketing activity to promote aftersales services.
What we are looking for:
* Previously worked as Head of Aftersales, Aftersales Director, Group Aftersales Manager, Senior Aftersales Manager, Aftersales Manager or in similar role.
* Leadership experience in aftersales within the automotive industry.
* Background working with manufacturer standards and targets.
* Knowledge of workshops, service, and parts operations.
* Track record of driving performance and operational efficiency.
Whats on offer:
* Competitive salary
* Company car
* Pension scheme
* 30 days holiday, increasing with service
* Manufacturer training and development opportunities
* Health, wellbeing, and shopping membership
* Staff discounts and recognition schemes
* Long service awards and celebration events
* Inclusive company culture with career progression opportunities
Apply now for this fantastic Head of Aftersales opportunity to make a real impact across multiple sites.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Ecommerce Service Delivery Manager–London/Hybrid
(Tech stack: Ecommerce Service Delivery Manager, Service Delivery, Ecommerce Platforms, Cloud, Integrations, Agile, CI/CD, QA, CRM, Analytics, Payment Gateways, Fulfilment Systems, Delivery Manager, Project Manager, Technical Delivery Lead)
Our client is a quintessentially British heritage brand with a long-standing reputation for craftsmanship, quality, and timeless style. With a rapidly growing ecommerce function and continued investment in modern ecommerce platforms, cloud technologies, and integrations, they are transforming their digital offering to deliver a best-in-class customer experience.
They are seeking an Ecommerce Service Delivery Manager to take ownership of service delivery across their digital ecosystem. This is a hands-off role where you will work closely with development teams, stakeholders, and third-party partners, ensuring all work across ecommerce platforms, integrations, and cloud-based systems is delivered efficiently and aligned to business goals.
As an Ecommerce Service Delivery Manager, you will oversee end-to-end service delivery, managing roadmaps, dependencies, and risks across multiple projects. You will play a key role in coordinating integrations across payment gateways, CRM, analytics, and fulfilment systems, while ensuring strong QA and CI/CD processes are followed to maintain platform stability and performance.
Working in an Agile environment, the Ecommerce Service Delivery Manager will act as the bridge between technical and non-technical teams, ensuring clear communication and successful delivery across all ecommerce platforms. Your experience in cloud environments, service delivery, and managing complex integrations will be key to driving continuous improvement.
To be successful in this Ecommerce Service Delivery Manager role, you will have proven experience across service delivery, ecommerce platforms, and cloud technologies, alongside a strong understanding of integrations, Agile delivery, and modern development practices such as CI/CD and QA.
Upto 55K + Bens + Bonus
NOIRUKTECHREC
NOIRUKREC
....Read more...
FIELD SALES EXECUTIVE – DIGITAL PRINT & SIGNAGE FULL TIME £40,000 BASIC + COMMISSION + BENEFITS
Looking to join a well-established and highly respected business within the digital print and signage industry where you can focus on building relationships, growing existing accounts, and driving new business opportunities? This could be the perfect next step for you!
Get Recruited are partnering with a growing business, who are a recognised and trusted name within the digital print, signage, and promotional products sector. Due to continued growth, they are now looking for a driven and commercially minded Field Sales Executive to join their growing sales team.
This is an exciting opportunity to work for a business with an already established customer base, strong internal marketing support, and an excellent reputation for service and support across the industry. You’ll be working closely with existing customers across digital print, signage, promotional gifts, and print service environments, identifying opportunities for replacement machinery, consumables, ink sales, and ongoing support services.
With a dedicated internal marketing team, nationwide engineering support, and partnerships with recognised brands, this role offers huge potential for a motivated sales professional who enjoys developing relationships and delivering results.
Key Responsibilities:
Develop and grow relationships with existing customers within the digital print, signage, and promotional products sectors
Identify and secure new business opportunities across machinery, consumables, inks, and support services
Manage the full sales cycle from initial enquiry through to closing deals and ongoing account development
Work closely with the internal marketing and service teams to maximise sales opportunities generated through service activity and campaigns
Promote a range of industry-leading print and signage solutions
Attend customer meetings, site visits, and industry events across the UK
Deliver excellent customer service and maintain long-term client relationships
Maintain accurate sales records and pipeline updates
You must have:
Proven experience within field sales, business development, or account management within the digital print, signage, large format print, promotional products, or related industries
Strong knowledge of printers, inks, print services, or signage solutions
Experience managing existing accounts while also developing new business opportunities
Excellent communication, negotiation, and relationship-building skills
A proactive, self-motivated, and commercially driven approach
The ability to work independently and manage your own territory effectively
Experienced within Field Sales, Business Development, Area Sales Manager, Sales Executive, Field Account Manager, Territory Sales Manager, Technical Sales Executive, and Commercial Manager
Full UK Driving Licence
Benefits:
Competitive basic salary with uncapped commission potential
Established customer base and strong lead generation support
Supportive and collaborative team environment
Opportunity to work with recognised industry brands
Career progression opportunities within a growing business
Nationwide customer exposure within a thriving sector
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
Area Manager, premier pubs £85,000 - £88,000 – London Location, London The client is one of the UK's most iconic pub brands high-volume, high-energy and steeped in character. As they expand across London, they are looking for a dynamic Operations Manager who knows what it takes to run exceptional pubs at scale. The successful candidate will join an ambitious senior leadership team with real scope to make their mark. A deep-rooted love of the pub industry is non-negotiable, and candidates must bring significant experience in premium dining, quality-led food, meticulous table service and high-end culinary standards.This is a fantastic opportunity for someone who lives and breathes great pubs.The Company
A growing pub group with some great locations across London The company has lots of great benefits and some very talented members in their senior team– a UK leader, on a new journeyExcellent customer service – they are all about giving that great service in a relaxed environment A very strong food offering and imaginative food offering
The Area Manager role
As an Area Manager, you will be overseeing the operations across London from all the back of house management duties, to the front of house management and working alongside the company’s DirectorsFull P&L accountability for your patch – reporting to the MDYou will be responsible for brand standards, maintenance, HR, training, individual site management, customer feedback and financial performances
The Area Manager Person
A proactive problem solver – think outside the boxWe are looking for a passionate, inspirational hospitality leader who is looking to take the next step in their career. MUST COME FROM A PUB - RESTAURANT BACKGROUNDExperience managing sites with over 20/55k turnover – this is essential You will be a food and drink lover, with high standards and attention to details but also fun, enthusiastic and hard workingExperience Area/Operations Manager and multi-site experience will be a must!
Does this sound like you?If you are keen to discuss the details further, please apply today or send your cv Stuart Hills or call 0207 790 2666....Read more...
Responsable équipe Professional Services Customer Service (Team Leader)
📍 France (hybride) | 📄 CDI | 🏢 Secteur : Informatique diagnostique / Santé
Département : Professional Services | Reporting : Customer Service Manager France
Vous avez l'âme d'un leader, mais votre poste actuel vous enferme dans la gestion de tickets ? Vous voulez à la fois rester proche du terrain, piloter des projets complexes et vraiment faire grandir une équipe — pas juste gérer des plannings ?
Notre client, acteur mondial des solutions SIL/LIMS présent dans plus de 30 pays, vous offre exactement ça : un rôle hybride où votre expertise technique nourrit votre management, et vice versa.
Ce que vous ferez concrètement
Côté management (50 %)
Être le premier contact de vos collaborateurs sur les questions professionnelles et personnelles
Conduire des entretiens réguliers sur les activités, conditions de travail et développement
Proposer des plans de carrière, d'évolution et de succession pour chaque membre de l'équipe
Identifier et faire remonter les axes d'amélioration produits et services
Côté projets clients (50 %)
Gérer les défis techniques et organisationnels des projets clients en cours
Participer aux réunions d'équipe France et Europe en portant la voix terrain
Modéliser et promouvoir une approche orientée client au sein de l'équipe
Avec qui vous travaillerez
Une équipe d'ingénieurs de projet spécialisés en déploiement SIL/LIMS (profils seniors et juniors)
Le Customer Service Manager France, votre manager direct
Des équipes européennes avec qui vous échangerez régulièrement en anglais
Des clients laboratoires en santé, laboratoires et hôpitaux : interlocuteurs experts dans des environnements exigeants comme la pathologie.
Ce que l'on attend de vous
Indispensable :
Master ou équivalent
Plusieurs années d'expérience en management d'équipe (autour des 5 ans minimum)
Expérience en déploiement de projets logiciels
Connaissance des systèmes SIL / LIMS
Maîtrise des standards HL7, ASTM, IHE
Connaissance des systèmes, réseaux et virtualisation
Français courant + bon niveau d'anglais (réunions EU régulières)
Un vrai plus :
Expérience dans le secteur santé ou laboratoires
Expérience de transformation ou structuration d'équipe
Expérience en pathologie
⚠️ Faites demi-tour si...
Vous cherchez un poste 100 % management sans implication technique, si le rôle hybride terrain/leadership ne vous convient pas, ou si les environnements internationaux avec des échanges réguliers en anglais ne sont pas faits pour vous. Ce poste n'est pas fait pour tout le monde — et c'est OK.
Le processus de recrutement
Nous traitons chaque candidature sous 5 jours ouvrés.
Le processus se déroule en 3 étapes :
Échange téléphonique de qualification (30 min)
Entretien avec le Customer Service Manager France
Entretien avec le VP
Test
Entretien RH
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👉 Envoyez votre candidature (CV + quelques lignes sur votre parcours) dès maintenant.....Read more...
As an apprentice, you will start in the warehouse, learning about motor parts, stock control, and warehouse operations. Over time, you will progress to the customer service side of the business while working towards your NVQ Level 2 Customer Service qualification.
Key Responsibilities
Support the Branch Manager in motivating delivery staff and maintaining excellent customer service standards.
Assist with sales, margins, costs, and overall branch performance according to company requirements.
Help implement promotional strategies and activities.
Support the management of cash, debtors, and stock systems in line with company procedures.
Ensure company stock is correctly and safely stored in accordance with manufacturer specifications.
Check and process all stock-related paperwork accurately.
Participate in regular stock takes and report any anomalies to the Branch Manager.
Assist with replenishing shop merchandise and maintaining a clean, professional branch appearance.
Help manage the upkeep and condition of all equipment, fixtures, and fleet vehicles.
Support the Branch Manager in managing costs, overheads, and profitability.
Liaise with suppliers and partners as required.
Monitor and report on slow-moving or redundant stock.
Assist in maintaining health and safety standards and ensuring staff awareness and compliance with company policy and relevant legislation.
Training:The training will take place at the apprentice's place of work.
Training will be given to members of staff, as well as a training provider who will go to the place of work of the apprentice. Training Outcome:Once completed, you will be able to move on to the next training course, which is Team Leading L3.Employer Description:Motor Parts Direct first opened it's doors in Kettering in 1999.
We have an experienced, friendly team in every branch ensuring expertise in supplying the right part for your car.
Despite the pandemic, 2020 was one of Motor Parts Direct’s busiest years with the opening of 20 new branches and no plans to stop there! We believe that our level of service provided within the motor industry should be experienced by as many people possible.
Having built up the business to a network of over 176 branches, with 15 distribution centres, millions of pounds worth of stock and a fleet of over 1100 delivery vehicles, the company has set new standards in an industry all too often beset by promises that are not kept.
As motor part suppliers are often competing to offer the same products as each other, the best way for a company to forge a point of difference is through the service they offer. Motor Parts Direct are the company to do just that.
“We strive to ensure we develop our staff to provide a service level beyond our customer’s expectations. Our customers have a choice. We aim to be that ‘natural choice’.”Working Hours :Monday - Friday 8am -5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Business Development Manager – Food / Drink ManufacturingBristol Based Office / Hybrid working (2/3 day split)Competitive salary and bonus scheme ( in line with proven experience), car allowance, mobile phone, laptop11% pension / 2 x Death in ServiceAs a BDM you will have overall responsibility for management of the relationship between my client and its customers - new and existing. You will constantly strive to better understand customer demands and plan how to meet them, generating sales for the company as a result.The prime objectives of the role are to: - To foster the relationship between the company and the customer as well as handle any projects, accounts or issues that might be relative to that client
To increase company sales and profit marginTo increase the company active customer baseTo continually improve customer retentionTo meet annual team and individual budget as set by the SMT
UK and International travel will be requiredBusiness Development Manager Responsibilities:
Account management, retention and development of specific portfolio of accounts and marketsOrganise and attend commercially focussed meetings with customers and prospects Follow-up and convert to sale qualified leads through management of sales pipelineEstablish new and maintain existing relationships with buyers and key decision makersIntroduce Technical & R&D/NPD teams to existing and prospect customer baseDevelop new relationships with new clients be they direct customers or potential agents and distributorsContribute to external marketing communications where requiredUtilise, review and update the client databaseUpdate CRM system to channel opportunities through sales pipeline processNetwork with potential business partners and distributors and present evidence to line managerPrepare and deliver presentationsDevelop a level of technical knowledge appropriate to the role
Business Development Manager Skills / Experience Required:Essential - 2+ years in Sales / Business Development within the sweet & beverage flavour industry Excellent communication and negotiation skills at all levels Strong commercial awareness and analytical skills Self-motivation with excellent time management Experience of planning and managing field visits Proven ability to build and influence relationships. A team player with a customer-first attitudeIf the role is of interest, then please send your CV todayKey words: Sales Development Manager, Sales Manager, Key Account Manager, National Account Manager, Food Industry Sales, Business Development Manager ....Read more...
Core Administrative Duties:
Supporting with filing, data entry and updating business systems
Managing incoming emails, calls, and customer enquiries
Preparing and organising documents, reports or presentations
Scheduling meetings, maintaining calendars and arranging appointments
Assisting with minute‑taking and distributing information
Maintaining accurate records and ensuring information is up to date
Communication & Customer Service:
Greeting and assisting visitors
Providing customer support by phone, email or face‑to‑face
Communicating professionally with internal and external stakeholders
Business Processes & Support:
Supporting HR, finance, operations or project teams as required
Monitoring stock levels, ordering supplies and maintaining inventories
Upholding GDPR and confidentiality expectations
Following organisational policies and procedures
IT & Systems:
Using Microsoft Office and internal CRM/management systems
Inputting, updating, and retrieving information
Producing basic reports using templates or guidance
Training:Business Administrator Level 3.Training Outcome:After completing the Level 3 Business Administrator apprenticeship, learners can progress into roles such as Business Support Officer, Senior Administrator, Office Coordinator, Customer Service Executive, Project Administrator, HR Administrator, or Finance Assistant, depending on their interests and strengths. With further experience, they can move into more advanced positions like Office Manager, Executive Assistant, Project Support Officer, HR Assistant, or Operations Assistant. Many learners also choose to continue their development through higher‑level qualifications, including Level 4 Project Management, Level 4 Business Analyst, Level 4 HR Support, Level 4 Marketing Executive, or management routes such as the Operations/Departmental Manager apprenticeship. These pathways support long‑term progression into supervisory, specialist, or management roles within a business.Employer Description:Our reputation is built on our commitment to prompt professional, personal service and attention to detail, which is reflected in the services we offer and the time we take to get to know our clientele and how to best service their needs.Working Hours :Monday to Friday 8:00 am to 6:30 pmSkills: Administrative skills,Analytical skills,Attention to detail,Communication skills,Customer care skills,Enthusiasm,IT skills,Logical....Read more...
Customer Services Office Administrator
Location: Clevedon, Somerset
Are you an organised and customer-focused administrator looking for your next opportunity?
Our client, a well-established engineering company based in Clevedon, is looking to recruit a Customer Services Office Administrator to support the delivery of customer orders and ensure excellent customer service across the business.
As Customer Services Office Administrator, you will:
Support the delivery of customer orders to agreed requirements
Work closely with the Customer Service Manager and other departments across the business
Provide excellent customer service and administrative support
Help ensure smooth day-to-day office operations
Promote and support the company’s core values and employee ownership culture
Key Skills and Experience required for this role:
Previous experience in a customer service or office administration role
Strong communication and organisational skills
Good attention to detail
Ability to work well within a team environment
This is a fantastic opportunity to join a successful engineering business with a supportive team environment and strong company values.
To apply, please send your CV to NDrain@redlinegroup.Com Or call 01582 878828 for more information.....Read more...
Are you an experienced Customer Services Manager, Office Manager, Administrative Lead, or Member Services Manager? Can you take ownership of administrative process whilst supporting customers and building relationships? If this description fits, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Customer Success Manager. Informed Recruitment are a specialist provider of resource to the Construction & Property Technology markets, we are delighted to be partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their customer service provision.The objective of the role will be to support departments heads to ensure outstanding customer services are provided to customer and supply chain partners. Your day-to-day responsibilities will include engaging with and supporting members; drafting, sending, tracking & chasing new membership packs, as well as member reviews packs for existing members; compiling management, operational, and supply chain reports; the identification of potential new members as well as competitor analysis; attending member and operational meetings; spend monitoring; attending conferences and events; drafting social media content and managing bulk email communications; maintaining audit files; taking ownership of the accounts of smaller members; supporting contract pack creating; and identifying additional opportunities with which to support members.BackgroundWell-trodden paths into this role include:Customer Services / Customer Success / Account Management – A successful track record as an account management/customer success management/customer service management professional with a successful track record of looking after customers, building relationships, and promoting services. Any experience of working with procurement frameworks or within the housing or property sectors would be beneficial.Office Manager – Experience in taking responsibility of the smooth running of office processes and documentation to provide a seamless and efficient customer experience.Property background - Experience as a Social Housing professional with subject matter expertise in Assets, Property Services, Development or Building Safety looking for a new challenge.Supply Chain/Merchants - Experience working within the supply chain providing materials, goods, and services to the Housing, Construction, Building Safety, Asset Management, &/or Property services sectors with knowledge of the relevant goods, services, prices, and people.Construction and Development – managing customer service, accounts, or administration for construction companies, development & regeneration, or modular builders. Essential Skills
Self-starter with a positive approach with a background in customer services or account management.
A consultative approach based on looking after customers, building positive relationships, and with the ability to turn ideas into action and results.
Strong administrative skills, and the ability to manage multiple tasks concurrently.
A good understanding of creating value and managing costs.
The ability to engage with prospective customers at conferences, seminars, and workshops.
Strong MS Office skills.
Highly Desirable / Will Strengthen Application
Experience of the current Construction, or Property Asset Management market(s), including current issues within development, compliance, building safety, property services, construction, and/or property asset management.
A base understanding of procurement
As an individual you will be an excellent communicator, adept at liaising at all levels with a variety of stakeholders. You will also be highly analytical with a keen eye for problem solving and meticulous attention to detail & record keeping. This role is hybrid based, with some time spent in an office in Birmingham, some time working from home. Other team members are based in South Birmingham and Worcestershire. This is an exciting time to join the organisation and your contribution will certainly be felt, in return you will receive a very competitive salary, car allowance, life assurance, healthcare and benefits package with a generous holiday allowance. Interviews are available now, so please apply without delay to secure your slot!
Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests’. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.....Read more...
An opportunity has arisen for a SalesNegotiator / Estate Agent / Branch manager to join a well-established company offering estate agency, letting, legal, and mortgage services, alongside regulated support for buying, selling, and property management.
As a SalesNegotiator / Estate Agent / Branch manager, you will manage property sales from instruction through to completion while delivering excellent customer experience.
This full-time permanent role offers a salary of up to £45,000 and benefits.
You will be responsible for:
* Marketing and listing residential properties
* Managing vendors throughout the sales process
* Negotiating offers and agreeing sales terms
* Handling sales progression and associated administration
* Conducting accompanied property viewings
* Maintaining compliance with company procedures and industry regulations
* Building strong relationships with buyers and sellers
* Promoting additional company services where appropriate
* Providing a professional and personable service both in branch and out on appointments
What we are looking for:
* Previously worked as a Sales Negotiator, Estate Agent, Branch manager, Property Sales Consultant, Senior Sales Negotiator, Assistant Branch manager, Negotiator or in a similar role.
* Ideally have 2 years of experience within estate agency roles
* Strong negotiation and customer service skills
* Confident communication skills with a professional approach
* Ability to manage workloads effectively and remain organised
* Good administrative and problem-solving abilities
* Full UK driving licence
What's on offer:
* Competitive salary
* Bonus scheme
* Company pension
* Full-time permanent position
* Opportunity to join an established and successful property team
This is an excellent opportunity for an experienced property professional looking to join a well-regarded business with a strong presence.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Services Sales Account Manager required to work with plastics, food, chemical and pharmaceutical manufacturing client facilities across the South of England. You will also be the central point of contact for key accounts on all technical issues.
Requirements
Sales engineering experience in a manufacturing client focused role.
Technical background in HVAC, chiller, dry air coolers, cooling towers, process skids or Temperature Control Units.
Environmental system design and installation, site service and maintenance planning skills.
Responsibilities
Drive UK service contract growth to achieve annual budgets and KPIs.
Work closely with service operations to help ensure an unrivalled, first class customer experience.
Grow accounts year on year.....Read more...
Principal Duties:
1 To be responsible for providing efficient and effective administrative and/or customer service support to respond to service specific needs including:
Postal duties
Photocopying and collating documents
Taking telephone messages
Inputting data onto computer systems
Using IT packages for word processing, spreadsheet and database applications
Dealing with customer requirements in a courteous and professional manner, taking advice from the Admin Manager when appropriate
2 To be familiar with a range of IT systems.
3 To ensure effective use of office equipment and machinery and to make use of such facilities
4 To undertake word processing and other administrative/customer service work as required.
5 To undertake research and collate information as directed by Business Support Management.
6 To train with and shadow the Business Support Team to obtain experience of the various Administrative functions within Children’s Services scope of work.
7 To provide assistance to colleagues in allocated areas as and when appropriate.
Secondary Tasks:
1 To participate in council programmes of in-service training as a trainee and when required as a trainer facilitator.
2 To undertake such other duties and responsibilities of an equivalent nature as may be determined from time to time by the Service Head (or nominated representative) in consultation with the postholder (and if he/she so wishes, with his/her Trade Union representative).
3 To assist when required in activities to promote and publicise apprenticeships within the council.
4 Maintain a daily record of tasks performed in the form of a diary to show personal progress.
5 To undertake such other duties and responsibilities of an equivalent nature as may be determined by the Principal Manager (or nominated representative) in consultation with the apprentice and, if they wish with their trade union representative.Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Progression offered to the right candidate.Employer Description:Rochdale Council builds success and prosperity with our citizens and partners, whilst protecting our vulnerable people.Working Hours :37 flexible working hours in accordance with the needs of the service, to include evening and weekends.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Number skills,Team working,Pioneering and Open Approach,Proud,Passionate....Read more...
