Service Manager
Oxford
£60,000 - £75,000 Basic + Bonus + OEM Training + Stability + Work-Life Balance + Job Satisfaction + Appreciation + Family - Feel + Company Car (Personal Use) + Fuel Card + Pension
Take the next step in your career with a leading specialist within the medical and laboratory equipment sector. This is an excellent opportunity for an experienced Service Manager to join a growing business offering long-term stability, genuine autonomy, and the chance to play a key role in shaping and developing the service function.
Join a company that values its employees, offers a supportive and collaborative environment, and provides ongoing manufacturer training. As a service manager, you'll lead a team of engineers while ensuring exceptional service delivery across a specialist range of washer disinfectors and autoclaves used within laboratory and scientific environments. This expanding organisation has ambitious growth plans and is looking for a hands-on Service Manager who can drive operational performance, support engineers in the field, and maintain high levels of customer satisfaction.
Your Role as a Service Manager Will Include:
Managing and supporting a team of Field Service Engineers
Overseeing service operations, scheduling and performance
Providing technical support and guidance on washer disinfectors and autoclaves
Monitoring KPIs, service quality and customer satisfaction
Supporting engineer development, training and recruitment
Working closely with senior management to support business growth
Managing customer relationships and resolving escalated technical issues
The Successful Service Manager Will Need:
Previous experience managing or supervising Field Service Engineers
Strong knowledge of washer disinfectors and autoclaves (Laboratory, medical or Dental considered)
Strong technical and customer-facing skills
Full UK Driving Licence
Commutable distance to the Wokingham area and happy to travel UK wide
Call Rebecka Van Ristell on 07458 163046 for immediate consideration or apply today.
Keywords: Service Manager, Regional Service Manager, National Service Manager, Engineering Manager, Technical Service Manager, Operations Manager, Service Delivery Manager, Field Service Manager, Engineering Supervisor, Service Supervisor, Medical Equipment Manager, Medical Engineering Manager, Decontamination Engineer, Autoclave Engineer, Washer Disinfector Engineer, Sterilisation Engineer, Validation Engineer, HTM Engineer, Medical Engineer, Laboratory Engineer, Scientific Engineer, Biomedical Engineer, Clinical Engineer, Field Service Engineer, Service Engineer, Electro-Mechanical Engineer, Maintenance Engineer, Electrical Engineer, Mechanical Engineer, OEM Engineer, Technical Manager, Bradford, Leeds, Wakefield, Huddersfield, Halifax, Dewsbury, Batley, Morley, Pudsey, Castleford, Pontefract, Wetherby, Harrogate, York, Sheffield, Doncaster, Rotherham, Barnsley, Hull, Scunthorpe, Grimsby, Lincoln, Nottingham, Derby, Leicester, Birmingham, Coventry, Wolverhampton, Stoke-on-Trent, Telford, Manchester, Bolton, Wigan, Warrington, Liverpool, Chester, Preston, Blackpool, Blackburn, Burnley, Lancaster, Carlisle, Newcastle, Sunderland, Middlesbrough, Durham, Darlington, Edinburgh, Glasgow, Dundee, Aberdeen, Bristol, Swindon, Reading, Oxford, Milton Keynes, Northampton, Cambridge, Peterborough, Norwich, Chelmsford, Colchester, Ipswich, Luton, Bedford, Stevenage, Watford, Hemel Hempstead, Slough, High Wycombe, London, Croydon, Dartford, Maidstone, Ashford, Crawley, Brighton, Portsmouth, Southampton, Bournemouth, Exeter, Plymouth, Taunton, Cardiff, Newport, Swansea, UK Wide.
This vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are those of an Employment Agency.
Please visit our website at Future Engineering Recruitment to view other positions we are currently handling. Future Engineering Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit, should not apply as your details will not be processed. We will endeavour to respond to all applicants; however, due to the sheer volume of responses, we can only guarantee that candidates who have been shortlisted will be contacted.....Read more...
Assistant Service Manager / Senior Service Advisor / Service Manager
Location: Norwich
Salary: Competitive
Job Type: Full-time, Permanent
Ready to Take the Next Step in Your Automotive Career?
Our client, a well-established and highly respected Volkswagen Audi Group (VAG) dealership in Norwich, is looking to appoint an experienced Assistant Service Manager, Senior Service Advisor or Service Manager to join their successful Aftersales team.
This is an outstanding opportunity for an ambitious automotive professional who enjoys leading people, delivering exceptional customer service, and making a real impact within a busy franchised dealership.
If you're looking for a role where your experience is valued, your ideas are welcomed, and your career can continue to develop, we'd love to hear from you.
What You\'ll Be Doing
Working within a fast-paced and customer-focused environment, you'll play a key role in the daily operation of the Service Department, ensuring the highest standards of customer satisfaction while supporting workshop efficiency and departmental performance.
Your responsibilities will include:
- Leading and motivating the Service Advisor team.
- Delivering an exceptional customer experience from booking through to vehicle collection.
- Supporting the day-to-day management of the Service Department.
- Monitoring workshop loading and productivity.
- Driving departmental KPIs and customer satisfaction.
- Managing customer concerns with professionalism and confidence.
- Coaching and developing team members.
- Working closely with Technicians and the Workshop Controller to maximise efficiency.
- Maintaining manufacturer standards and dealership processes.
What Our Client Is Looking ForTo be successful, you\'ll need:
- A minimum of five years\' experience within a franchised motor dealership (essential).
- Current or recent experience as a Senior Service Advisor, Assistant Service Manager or Service Manager.
- Previous experience using Keyloop (Rev8) Dealer Management System (essential).
- VAG dealership experience is highly desirable.
- A proven track record of delivering outstanding customer service.
- Strong leadership and communication skills.
- A commercial mindset with the ability to drive departmental performance.
- A proactive, positive attitude and excellent organisational skills.
- A full UK driving licence.
What\'s on Offer
- Competitive salary.
- Performance-related bonus.
- Manufacturer training and ongoing development.
- Genuine career progression opportunities.
- Company pension.
- Employee benefits and staff discounts.
- A supportive management team.
- The opportunity to join a successful, forward-thinking dealership with an excellent reputation.
Why Apply?
Our client believes their people are the key to their success. They are committed to creating a positive working environment where talent is recognised, development is encouraged, and success is rewarded.
If you're an experienced automotive professional looking for your next challenge within a respected VAG dealership, this could be the opportunity you've been waiting for.
Apply today to find out more. All applications will be handled in the strictest confidence.....Read more...
An opportunity has arisen for a Hostel Service Manager to join a not-for-profit housing association providing affordable housing, supported accommodation, and community services.
As a Hostel Service Manager, you will lead supported housing services, manage operational performance, and ensure customers receive safe, effective and person-centred support.
This permanent role offers a salary range of £40,000 - £42,500 and benefits. Flexible working arrangements, including remote working and the option to work from other locations as required.
You will be responsible for
? Lead and manage hostel and supported housing services, ensuring safe accommodation and positive outcomes.
? Manage, support and develop Team Leaders, Coordinators and Support Coaches.
? Promote trauma-informed, psychologically informed and person-centred approaches.
? Oversee tenancy sustainment, housing management, safeguarding and customer support.
? Monitor KPIs including occupancy, rent collection, arrears and service performance.
? Manage safeguarding, complaints and risk issues in line with policies and legislation.
? Build partnerships with local authorities, community organisations and external agencies.
? Identify and implement service improvements and operational efficiencies.
? Maintain accurate records, reports and performance monitoring.
? Manage budgets, income performance and financial controls.
? Participate in an on-call rota, responding to emergencies when required.
What we are looking for
? Previously worked as a Hostel Service Manager, Supported Housing Service Manager, Supported Housing Manager, Housing Services Manager, Supported Accommodation Manager, Supported Accommodation Service Manager, Accommodation Services Manager, Housing Support Manager, Service Manager, Hostel Manager, Homelessness Services Manager, Supported Living Manager, Supported Living Service Manager, Tenancy Support Manager, Housing Operations Manager, Independent Living Services....Read more...
Depot Manager
Job Title: Depot Manager - Commercial Vehicle Dealership
Location: Croydon
Salary: Up to £75000 per annum + Bonus + Company Car
Depot Manager Benefits:
- 25 days holiday + statutory holidays
- 5 days full sick pay
- Private healthcare (inclusive of family)
- Pension scheme: 5% employer contribution / 5% employee contribution
About the Role:
We are seeking an experienced and motivated Depot Manager to lead operations at our clients Dealership in Croydon. This is an exciting opportunity to join a well-established organisation with a strong reputation in the industry.
Key Responsibilities:
- Oversee all operational activities to ensure efficient and effective service delivery.
- Manage and motivate a team of technicians, service advisors, and administrative staff.
- Monitor financial performance, including budgets, costs, and revenue streams.
- Ensure customer satisfaction through high-quality service and strong client relationships.
- Implement and maintain health & safety standards across the depot.
- Develop strategies to improve performance, productivity, and profitability.
- Work closely with senior management to achieve business objectives.
Key Requirements:
- Proven experience in a Depot Manager, Aftersales Manager, or Service Manager role, ideally within the commercial vehicle sector.
- Strong leadership skills with the ability to inspire and manage a team effectively.
- Solid understanding of financial management, including budgeting and reporting.
- Excellent customer service skills with a proactive and solution-focused mindset.
- Knowledge of HGV industry standards, regulations, and best practices.
- Full UK driving licence.
How to Apply:
If you are a proactive leader with a passion for delivering exceptional service, we want to hear from you! Click Apply Now or submit your CV directly to John at Holt Recruitment.....Read more...
Technical Account ManagerLocation: Hybrid / London (2 days per week) Salary: £60,000-70,000 + commission Job Type: Full-Time, PermanentWe are recruiting on behalf of a successful and growing Microsoft Managed Services Provider seeking an experienced and customer-focused Technical Account Manager to join their team.This is an excellent opportunity for a technically minded professional who enjoys building long-term client relationships, providing strategic advice, and ensuring customers gain maximum value from their technology investments.Working closely with both clients and internal technical teams, you will act as a trusted adviser, helping businesses align their IT services and solutions with their wider business objectives.
As a Technical Account Manager, you will be responsible for managing a portfolio of key customer accounts, ensuring exceptional service delivery and identifying opportunities for continuous improvement.Key Responsibilities
Building and maintaining strong relationships with key client stakeholders.
Conducting regular service reviews and account management meetings.
Providing strategic guidance and recommendations to customers.
Identifying opportunities to enhance customers' IT environments and services.
Liaising with technical, service delivery and project teams to ensure successful outcomes.
Producing account plans, service reports and technology roadmaps.
Supporting contract renewals and identifying opportunities for account growth.
Monitoring customer satisfaction and driving service improvements.
Managing escalations and ensuring issues are resolved effectively and professionally.
Acting as the voice of the customer across the organisation.
Experience Required
Previous experience as a Technical Account Manager, IT Account Manager, Customer Success Manager or similar client-facing role.
Strong knowledge of IT infrastructure, cloud solutions and managed services.
Excellent relationship-building and stakeholder management skills.
The ability to translate technical concepts into clear business benefits.
Strong commercial awareness and experience developing client accounts.
Excellent communication, presentation and organisational skills.
A proactive, consultative and customer-focused approach.
The ability to work collaboratively with technical and commercial teams.
Knowledge of Microsoft 365 and Azure technologies.
Experience within a Managed Service Provider (MSP) environment.
Location: Hybrid / London (2 days per week) Salary: £60,000-70,000 + commission Must be eligible to work in the UK. ....Read more...
Bodyshop Manager / General Manager
Ref - 325136
Our client, a large busy Bodyshop/Accident Repair Centre in the Wirral area are currently looking for an experienced manager to run their highly successful site.
You be responsible for the day-to-day delivery of excellent customer service and site profitability by motivating, supporting and managing their team to deliver a quality repair - on time, every time.
Roles and Responsibilities for the Bodyshop Manager role:
- Manage activities of the production/workshop operations to ensure efficient work scheduling
- Implement/manage work processes to ensure quality/service levels meet or exceed expectations
- Hold daily production meetings to ensure work completion targets with team leaders, parts and reception staff
- Confirming quotes
- Identify training and development needs and (subject to approval) implement required training and/or coaching
- Quality Control checks before returning to the customer
Skills and experience required as a Bodyshop Manager:
- Previous experience in a similar role is required for this position
- A team player approach is essential
- A strong leader, who will lead their team to produce a result in terms of customer service, efficiency, and profit
- You will have a clear understanding of modern repair processes and techniques, also an eye for driving sales opportunities combined with strong interpersonal skills
Benefits
- Salary Competitive DOE
- Excellent bonus opportunity
- Monday to Friday
- 25 days holiday plus bank holidays
- Pension
- Permanent Vacancy
If you want to hear more about the Bodyshop Manager role, please send us your CV by clicking apply now or by contacting Richard on 07590309374 / richard@holtrecruitment.com to discuss further.....Read more...
Bodyshop Manager / General Manager
Ref - 325136
Our client, a large busy Bodyshop/Accident Repair Centre in the Wirral area are currently looking for an experienced manager to run their highly successful site.
You be responsible for the day-to-day delivery of excellent customer service and site profitability by motivating, supporting and managing their team to deliver a quality repair - on time, every time.
Roles and Responsibilities for the Bodyshop Manager role:
- Manage activities of the production/workshop operations to ensure efficient work scheduling
- Implement/manage work processes to ensure quality/service levels meet or exceed expectations
- Hold daily production meetings to ensure work completion targets with team leaders, parts and reception staff
- Confirming quotes
- Identify training and development needs and (subject to approval) implement required training and/or coaching
- Quality Control checks before returning to the customer
Skills and experience required as a Bodyshop Manager:
- Previous experience in a similar role is required for this position
- A team player approach is essential
- A strong leader, who will lead their team to produce a result in terms of customer service, efficiency, and profit
- You will have a clear understanding of modern repair processes and techniques, also an eye for driving sales opportunities combined with strong interpersonal skills
Benefits
- Salary Competitive DOE
- Excellent bonus opportunity
- Monday to Friday
- 25 days holiday plus bank holidays
- Pension
- Permanent Vacancy
If you want to hear more about the Bodyshop Manager role, please send us your CV by clicking apply now or by contacting Richard on 07590309374 / richard@holtrecruitment.com to discuss further.....Read more...
Role: Parts Manager
Salary: £35,000 - £38,000
Location: Newton Abbot
Holt Recruitment are currently working with a well-established engineering business, looking to recruit an experienced Parts Manager to lead their parts operation and drive both customer satisfaction and business growth.
The Role as Parts Manager, you'll be responsible for leading the Parts Department, ensuring an exceptional level of customer service while driving parts sales, managing stock and developing a high-performing team.
Key responsibilities include:
- Leading, motivating and developing the Parts Team to deliver outstanding customer service
- Driving parts sales growth and building strong relationships with new and existing customers
- Managing stock levels, inventory control and minimising obsolete stock
- Working closely with the Service and Workshop teams to ensure parts availability and minimise downtime
- Overseeing pricing, promotions and merchandising to maximise profitability
- Managing customer queries and resolving issues promptly and professionally
What\'s on Offer
- Clear progression opportunity
- Company pension
- Holiday allowance
- Ongoing training and professional development
About You
- Previous experience managing a Parts Department or leading a Parts Team
- Background within engineering, agricultural, construction, commercial vehicle, automotive or a similar industry
- Strong leadership and people management skills
- Experience managing stock, inventory and parts sales
- Excellent customer service and communication skills
Apply Now For more information or to apply, please contact Matt at Holt Recruitment:
ð§ matt@holtautomotive.co.uk
ð 07739 277676....Read more...
Bodyshop Manager / General Manager
Ref - 325070
Our client, a large busy Bodyshop/Accident Repair Centre in the York area currently looking for an experienced manager to run their highly successful site.
You be responsible for the day-to-day delivery of excellent customer service and site profitability by motivating, supporting and managing their team to deliver a quality repair - on time, every time.
Roles and Responsibilities for the Bodyshop Manager role:
- Manage activities of the production/workshop operations to ensure efficient work scheduling
- Implement/manage work processes to ensure quality/service levels meet or exceed expectations
- Hold daily production meetings to ensure work completion targets with team leaders, parts and reception staff
- Confirming quotes
- Identify training and development needs and (subject to approval) implement required training and/or coaching
- Quality Control checks before returning to the customer
Skills and experience required as a Bodyshop Manager:
- Previous experience in a similar role is required for this position
- A team player approach is essential
- A strong leader, who will lead their team to produce a result in terms of customer service, efficiency, and profit
- You will have a clear understanding of modern repair processes and techniques, also an eye for driving sales opportunities combined with strong interpersonal skills
Benefits
- Salary Circa £65,000 plus bonus OTE £90k plus
- Excellent bonus opportunity
- Monday to Friday
- 25 days holiday plus bank holidays
- Pension
- Employee assistance programme for you and your family
- Health and wellbeing apps
- Cycle scheme
- Gym discounts
- Retail and restaurant discount and cashback
- Discount insurance
- Permanent Vacancy
If you want to hear more about the Bodyshop Manager role, please send us your CV by clicking apply now or by contacting Richard on 07590309374 / richard@holtrecruitment.com to discuss further.
....Read more...
An opportunity has arisen for a Shopping Centre Manager to join a well-established company managing shopping centres, specialising in retail asset management, leasing, and operations.
As a Shopping Centre Manager, you will oversee the daily operations of a shopping centre, ensuring high standards across facilities, compliance, customer experience, and retailer relationships.
This role offers a salary range of £70,000 - £90,000 and benefits.
You will be responsible for:
? Managing the day-to-day operations of the shopping centre and ensuring smooth running of all site activities.
? Leading and supporting on-site teams across operations, security, cleaning, and maintenance functions.
? Developing strong relationships with retailers, tenants, contractors, and key stakeholders.
? Managing service charge budgets and monitoring operational costs.
? Ensuring compliance with health and safety requirements, statutory regulations, and risk management procedures.
? Overseeing facilities management contracts and monitoring contractor performance.
? Maintaining high standards across centre presentation, cleanliness, and customer experience.
? Supporting operational delivery of marketing activities, events, and community initiatives.
? Working with senior stakeholders to support the commercial success of the centre.
What we are looking for:
? Previously worked as a Shopping Centre Manager, Retail Centre Manager, Centre Manager, Shopping Mall Manager, Operations Manager, Retail Operations Manager, Centre Operations Manager, Retail Property Manager, Deputy Centre Manager, Senior Operations Manager or in a similar role.
? Prior experience managing a shopping centre, retail destination, or large commercial property environment.
? Experience leading operational teams and managing facilities-related activities.
? Strong knowledge of health and safety, compliance, and risk management requirements.
? Background managing service charge budgets....Read more...
An opportunity has arisen for a Hostel Service Manager to join a not-for-profit housing association providing affordable housing, supported accommodation, and community services.
As a Hostel Service Manager, you will lead supported housing services, manage operational performance, and ensure customers receive safe, effective and person-centred support.
This permanent role offers a salary range of £40,000 - £42,500 and benefits. Flexible working arrangements, including remote working and the option to work from other locations as required.
You will be responsible for
* Lead and manage hostel and supported housing services, ensuring safe accommodation and positive outcomes.
* Manage, support and develop Team Leaders, Coordinators and Support Coaches.
* Promote trauma-informed, psychologically informed and person-centred approaches.
* Oversee tenancy sustainment, housing management, safeguarding and customer support.
* Monitor KPIs including occupancy, rent collection, arrears and service performance.
* Manage safeguarding, complaints and risk issues in line with policies and legislation.
* Build partnerships with local authorities, community organisations and external agencies.
* Identify and implement service improvements and operational efficiencies.
* Maintain accurate records, reports and performance monitoring.
* Manage budgets, income performance and financial controls.
* Participate in an on-call rota, responding to emergencies when required.
What we are looking for
* Previously worked as a Hostel Service Manager, Supported Housing Service Manager, Supported Housing Manager, Housing Services Manager, Supported Accommodation Manager, Supported Accommodation Service Manager, Accommodation Services Manager, Housing Support Manager, Service Manager, Hostel Manager, Homelessness Services Manager, Supported Living Manager, Supported Living Service Manager, Tenancy Support Manager, Housing Operations Manager, Independent Living Services Manager or in a similar role.
* Extensive management experience within supported housing, housing, social care or related services.
* Experience supporting vulnerable individuals to improve independence and wellbeing.
* Strong understanding of homelessness, housing support and related social challenges.
* Proven ability to lead, motivate and develop teams.
* Experience monitoring performance, improving services and ensuring compliance.
* Ability to analyse data and support service improvements.
* Well-developed emotional intelligence, empathy, resilience and professional boundaries.
* Experience producing reports, maintaining records and using IT systems.
* Full UK driving licence and access to a vehicle for work travel.
Whats on offer
* Competitive Salary
* Essential Car User Allowance plus mileage reimbursement.
* 33 days annual leave including bank holidays, increasing with service.
* Option to buy or sell annual leave.
* Health Cash Plan (following probation).
* Employee Assistance Programme.
* Pension scheme.
* Life assurance.
* Personal accident cover.
* Staff benefits and shopping discounts.
* Flexible and supportive working environment.
This is an excellent opportunity to join a respected organisation where you can develop your career while making a valuable contribution.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Role: Service Supervisor
Location: West Bromwich
Salary: £42,000 - £50,000 per annum
Job Type: Full-time, Permanent
About the Role
We are seeking an experienced and organised Service Supervisor to oversee the day-to-day coordination of a team of Field Service Engineers. This is a busy, customer-focused role that requires excellent planning, communication and organisational skills to ensure engineers are deployed efficiently and customer expectations are consistently met.
Key Responsibilities
- Coordinate and schedule the daily activities of Field Service Engineers.
- Receive and log customer service requests, allocating work according to priority and engineer availability.
- Manage service jobs through to completion, ensuring labour hours, job reports and supporting documentation are accurate.
- Work closely with the Depot Manager, Parts Department and Sales Team to deliver an excellent customer experience.
- Liaise with workshop staff where required to ensure efficient workflow.
- Support warranty claim administration and technical communications where applicable.
- Ensure all administration, reporting and documentation is completed accurately and on time.
- Deputise for the Depot Manager when required.
The successful candidate will have:
- Previous experience in a service coordination, service control or supervisory role within a customer service or engineering environment.
- Excellent customer service and communication skills.
- Strong organisational skills with the ability to prioritise a busy workload.
- The ability to manage multiple tasks and competing priorities effectively.
- Good mechanical or technical understanding (construction or plant equipment experience would be advantageous).
- Good working knowledge of Microsoft Office.
- Experience using service management or ERP systems would be beneficial.
Apply Now
For more information or to apply, please contact Matt at Holt Recruitment:
matt@holtautomotive.co.uk or 07739 277676....Read more...
Role: Depot Manager
Salary: £50,000 £55,000 + Car
Location: Wolverhampton
Holt Recruitment are currently working with a successful and growing Plant Hire company, seeking an experienced Depot Manager to join their team.
The Role
As Depot Manager, you will be responsible for delivering a best-in-industry service to customers and clients, ensuring the smooth day-to-day running of the depot's service operation.
Key responsibilities include:
Managing absence, rotas and holidays for depot service staff
Understanding and managing customer expectations while delivering excellent service
Checking and processing information from engineers, progressing repairs through to payment via warranty systems and external invoicing
Overseeing the overall smooth running of the service operation
What\'s on Offer
Competitive salary of £50,000 £55,000, plus company car
Pension plan, life assurance and annual holiday entitlement
Performance bonus
About You
A proven track record within the plant, construction or a similar industry
A background as a Depot Manager is a must
A proven track record of leading and guiding a team
Full, valid UK driving licence
Ability to meet deadlines and work well under pressure
Apply Now
For more information or to apply, please contact Matt at Holt Recruitment:
ð§ matt@holtautomotive.co.uk ð 07739 277676....Read more...
Role: Depot Manager
Salary: £40,000 - £45,000 Performance bonus + Car
Location: Plymouth
Holt Recruitment are currently working with a successful and growing Plant company, seeking an experienced Depot Manager to join their team.
The Role
As Depot Manager, you will be responsible for delivering a best-in-industry service to customers and clients, ensuring the smooth day-to-day running of the depot's service operation.
Key responsibilities include:
Managing absence, rotas and holidays for depot service staff
Understanding and managing customer expectations while delivering excellent service
Checking and processing information from engineers, progressing repairs through to payment via warranty systems and external invoicing
Overseeing the overall smooth running of the service operation
What\'s on Offer
Competitive salary plus company car
Pension plan, life assurance and annual holiday entitlement
Performance bonus
About You
A proven track record within the plant, construction or a similar industry
A background as a Depot Manager would be ideal
A proven track record of leading and guiding a team
Full, valid UK driving licence
Ability to meet deadlines and work well under pressure
Apply Now
For more information or to apply, please contact Matt at Holt Recruitment:
ð§ matt@holtautomotive.co.uk ð 07739 277676....Read more...
Role: Depot Manager
Salary: £40,000 £45,000 Performance bonus + Car
Location: Tewkesbury
Holt Recruitment are currently working with a successful and growing Plant company, seeking an experienced Depot Manager to join their team.
The Role
As Depot Manager, you will be responsible for delivering a best-in-industry service to customers and clients, ensuring the smooth day-to-day running of the depots service operation.
Key responsibilities include:
Managing absence, rotas and holidays for depot service staff
Understanding and managing customer expectations while delivering excellent service
Checking and processing information from engineers, progressing repairs through to payment via warranty systems and external invoicing
Overseeing the overall smooth running of the service operation
Whats on Offer
Competitive salary plus company car
Pension plan, life assurance and annual holiday entitlement
Performance bonus
About You
A proven track record within the plant, construction or a similar industry
A background as a Depot Manager would be ideal
A proven track record of leading and guiding a team
Full, valid UK driving licence
Ability to meet deadlines and work well under pressure
Apply Now
For more information or to apply, please contact Matt at Holt Recruitment:
matt@holtautomotive.co.uk 07739 277676....Read more...
Bodyshop Manager / Site Manager
Ref - 277458
Our client, a busy Bodyshop/Accident Repair Centre in the Penrith area are currently looking for an experienced manager to run their highly successful site.
You will be responsible for all operational and technical activities, overseeing support staff and technicians, managing workflow, ensuring compliance, and maintaining excellent relationships with customers, suppliers, and Work Providers. You will drive productivity, lead daily production meetings, and ensure the highest standards are achieved across the site, from estimate to vehicle return.
Roles and Responsibilities for the Bodyshop Manager role:
- Manage activities of the production/workshop operations to ensure efficient work scheduling
- Implement/manage work processes to ensure quality/service levels meet or exceed expectations
- Hold daily production meetings to ensure work completion targets with team leaders, parts and reception staff
- Confirming quotes
- Identify training and development needs and (subject to approval) implement required training and/or coaching
- Quality Control checks before returning to the customer
Skills and experience required as a Bodyshop Manager:
- Previous experience in a similar role is required for this position
- A team player approach is essential
- A strong leader, who will lead their team to produce a result in terms of customer service, efficiency, and profit
- You will have a clear understanding of modern repair processes and techniques, also an eye for driving sales opportunities combined with strong interpersonal skills
Benefits
- Salary up to £55,000 per annum
- Car Allowance and bonus system
- 25 days holiday plus bank holidays
- Internal and external training
- Pension scheme and death in service insurance
- Perkbox - Access to hundreds of exclusive discounts and rewards
- MediCash - Free healthcare scheme
- Permanent Vacancy
If you want to hear more about the Bodyshop Manager role, please send us your CV by clicking apply now or by contacting Richard on 07590309374 / richard@holtrecruitment.com to discuss further.....Read more...
GUEST RELATIONS & EVENTS MANAGERABINGDONUP TO £35,000 + EXCELLENT BENEFITS + EVENTS + LONG-TERM CAREER
THE OPPORTUNITY:
Are you a Front of House Manager, Reservations Manager, Hotel Manager, Guest Relations Manager or Duty Manager looking to transfer your hospitality experience into a unique client-facing career?
We’re recruiting for a highly respected specialist business that has become one of the world’s leading names in Aviation and Military Fine Art. Working with collectors across the UK and internationally, the company also attends prestigious airshows, exhibitions and military events.
This is not a traditional sales position, and previous sales experience is not required. The company is looking for someone from a hotel or hospitality background who understands exceptional service, builds relationships naturally and can manage the complete client journey.
You’ll join a friendly team of 14 people in a stable, long-established business where many employees have built successful careers.
THE ROLE:
Build relationships with new and existing collectors
Provide a polished, highly personal client experience
Understand clients’ requirements and recommend suitable artwork
Manage enquiries and orders from the first conversation through to delivery
Coordinate worldwide shipping for high-value artwork
Keep clients updated and provide excellent after-sales service
Represent the company at prestigious airshows and exhibitions
Develop relationships with VIP clients, artists and military organisations
Support gallery events and generate new client relationships
Maintain accurate customer and order information
Travel to a small number of UK events each year using company vehicles
THE PERSON:
This role would suit someone currently working as a:
Front of House Manager
Reservations Manager
Hotel Manager
Guest Relations Manager
Front Office Manager
Hotel Duty Manager
Reception Manager
Assistant Hotel Manager
Guest Services Manager
Head Receptionist
Hotel Receptionist
Hospitality Manager
Events Manager or Events Coordinator
Restaurant Manager
You’ll need:
Experience within a hotel, hospitality or premium customer-service environment
Excellent communication and relationship-building skills
A professional, confident and well-presented approach
Strong organisation and attention to detail
The ability to manage several clients, orders and priorities
A proactive approach to resolving customer queries
Confidence speaking with VIP and international clients
Flexibility to attend occasional weekend events planned well in advance
A full UK driving licence
No previous experience in sales, fine art or aviation is required. Full training will be provided.
THE BENEFITS:
Salary up to £35,000
More sociable working pattern than many hotel and hospitality roles
Long-term career opportunity
Friendly and supportive team
Excellent training and ongoing support
Prestigious aviation and military events
Company vehicle for business travel
Varied role combining client service, events and relationship management
Stable business with an excellent reputation and loyal international customer base
If you’re an experienced Front of House Manager, Reservations Manager, Hotel Manager, Guest Relations Manager or hospitality professional looking for a new career direction, apply today.
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
An opportunity has arisen for a Business Development Manager / Area Sales Manager to join independent energy supplier providing LPG and heating oil solutions to domestic, commercial, and agricultural customers delivering reliable service and practical energy solutions.
As a Business Development Manager / Area Sales Manager, you will be responsible for identifying new business opportunities, building customer relationships, and increasing sales within an allocated territory. This role offers a competitive salary and benefits.
You will be responsible for:
? Developing new business opportunities by identifying LPG users across the assigned territory and generating quality sales leads.
? Proactively visiting businesses and properties to identify decision-makers, understand customer requirements, and promote available services.
? Building strong relationships with prospective customers through effective communication and a consultative sales approach.
? Gathering accurate customer information, including fuel requirements, current supplier details, and relevant follow-up information.
? Leaving information packs at suitable properties where contact cannot be made and recording potential opportunities.
? Maintaining accurate records of leads, prospects, and sales activity using internal systems and spreadsheets.
? Following up with potential customers via telephone and email to discuss requirements and convert opportunities into sales.
? Visiting customer locations to complete site surveys, check requirements, and support the sales process through to completion.
? Planning daily routes effectively to maximise time, mileage, and lead generation opportunities.
What we are looking for:
Essential:
? Previously worked as an Area Sales Manager, Sales Manager, Business Development Manager, Account Manager, Field Sales Executive, Field Sales Manager, Territory Sales Manager, Business Development Executive or in a similar role.
? Experience of....Read more...
Join an Award-Winning Heating & Cooling CompanyFor more than 15 years, South London Heating has built an outstanding reputation for exceptional customer service, technical expertise and quality workmanship across heating, renewable energy and air conditioning.We're now looking for an exceptional Customer Care & Operations Manager to join our friendly and ambitious team.This is an exciting, hands-on role at the heart of our business. Working closely with our directors and engineers, you'll help deliver an outstanding customer experience while ensuring our day-to-day operations run smoothly.If you enjoy looking after customers, solving problems and bringing order to busy days, then this role is for you!The RoleNo two days are the same.You'll be responsible for helping customers, coordinating engineers, supporting installations and servicing, following up quotations and ensuring every job progresses smoothly from enquiry to completion.You'll also help improve the way we work by identifying opportunities to make our systems, processes and customer experience even better.Key Responsibilities
Deliver exceptional customer service by telephone and emailCoordinate engineer schedules and daily workloadsSupport customers from initial enquiry through to successful completionMonitor job progress and proactively resolve issuesFollow up quotations and customer enquiriesSupport office administration and supplier coordinationHelp improve operational processes and customer experience
About YouYou'll probably already be working in a heating, plumbing, HVAC, engineering, facilities management or another service-based business.You might currently be a:
Customer Care ManagerOffice ManagerService CoordinatorOperations CoordinatorScheduling ManagerCustomer Success Manager
You'll bring:
Outstanding customer service skills.Experience coordinating field-based engineers or service teamsExcellent organisational and communication skillsConfidence managing multiple prioritiesA calm, proactive approach under pressureA genuine desire to improve the way things are doneConfident with Microsoft 365 and modern cloud-based business systemsExperience using field service management software, project management software and other operational systems
Most importantly, we're looking for someone who enjoys helping people, takes ownership and wants to make a genuine difference.You'll Thrive Here If You...
Genuinely enjoy helping people and delivering exceptional customer service.Like bringing order to busy environments and keeping things running smoothly.Naturally solve problems before they become bigger issues.Take ownership and pride in your work.Build positive relationships with customers, engineers and colleagues.Enjoy learning new technology and finding better ways of doing things.Want to be part of a friendly team where your ideas are valued and your contribution makes a real difference.
Why Join South London Heating?We're proud to be an independent, family-run business where people genuinely care about doing a great job.We believe in treating our customers properly, supporting one another as a team and continually improving the way we work.We're investing in new technologies, AI and digital systems to help us work smarter, deliver an even better customer experience and create an inspiring place to work.Our bright, modern, air-conditioned office is based in South East London, at the bottom of the beautiful Crystal Palace Park, with excellent transport links, cafés and local amenities nearby.We believe that creating a positive place to work is just as important as delivering exceptional service to our customers.What We Offer
Performance-related bonus.Monday to Friday working hours.Ongoing training and professional development.The opportunity to work directly with the Directors and genuinely influence how the business operates.Long-term career progression as the company continues to grow.A friendly, supportive and forward-thinking working environment.
If you're looking for more than just another office role and would like to become an important part of a growing business with an excellent reputation, we'd love to hear from you.Please send us your CV together with a short covering letter telling us why you’d like to join South London Heating and what you believe you could bring to our team.....Read more...
My client, a well-established and successful manufacturing business, is looking to recruit an experienced Customer Services Account Manager to join their busy Customer Service/Internal Sales team.
This is an excellent opportunity for someone with a strong background in B2B customer service/account management, ideally gained within a manufacturing, engineering or technical environment.
Key responsibilities include:
- Managing a portfolio of customer accounts and building strong client relationships.
- Processing customer enquiries, quotations and purchase orders.
- Liaising with planning, production, engineering and sales teams to ensure on-time deliveries.
- Providing regular updates to customers regarding order progress and delivery schedules.
- Coordinating customer feedback, complaints and returns.
- Working with ERP/CRM systems to ensure accurate order processing.
- Supporting the Customer Services Manager and deputising when required.
The ideal candidate will have:
- Previous experience in a Customer Services Account Manager or Senior Customer Service role.
- Excellent communication and relationship-building skills.
- Experience working within a manufacturing, engineering or technical environment.
- Strong organisational skills and the ability to manage multiple priorities.
- Good IT skills, including Microsoft Excel and ERP/CRM systems.
- A proactive, customer-focused approach and excellent attention to detail.
If you're looking for your next opportunity with a reputable company where you can make a real difference, I'd love to hear from you.
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...
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Bodyshop Manager / Vehicle Damage Assessor:
- Up to £60,000 per annum + Bonus
- Company Benefits
- Permanent Vacancy
Our client, a busy Bodyshop/Accident Repair Centre in the Grays area are currently looking for an experienced Bodyshop Manager / Vehicle Damage Assessor.
Roles and Responsibilities for the Bodyshop Manager / Vehicle Damage Assessor role:
- Manage activities of the production/workshop operations to ensure efficient work scheduling
- Implement/manage work processes to ensure quality/service levels meet or exceed expectations
- Hold daily production meetings to ensure work completion targets with team leaders, parts and reception staff
- Identify training and development needs and (subject to approval) implement required training and/or coaching
- Quality Control checks before returning to the customer
- Provide
- Accurately and professionally assess a wide range of vehicles
- Use computerised estimating systems
- Calculate costings and the time required to complete all necessary repairs
- Liaise regularly with insurance engineers
- Contact customers to provide updates
Skills and experience required as a Bodyshop Manager / Vehicle Damage Assessor:
- Previous experience in a similar role or as a Workshop Control is required for this position
- Must have experience using estimating software (ideally Audatex)
- A team player approach is essential
- A strong leader, who will lead their team to produce a result in terms of customer service, efficiency, and profit
- You will have a clear understanding of modern repair processes and techniques, also an eye for driving sales opportunities combined with strong interpersonal skills
If you want to hear more about the Bodyshop Manager / Vehicle Damage Assessor role, please send us your CV by clicking apply now or by contacting Piam on 01202 552915 / piam@holtautomotive.co.uk to discuss further.....Read more...
Account Manager – Hard FM Halifax – Hybrid Up to £60,000 + Car Allowance + Bonus The Opportunity:
This is an exciting opportunity to join a 2024 + 2025 Sunday Times Best Workplace organisation, working as part of an established commercial team, you'll be responsible for building and maintaining strong relationships with a portfolio of clients, ensuring they receive outstanding service while identifying opportunities to grow each account. You’ll act as the main point of contact for your clients, helping to deliver excellent service, resolve issues, and support long-term partnerships.
This is a great opportunity for someone from an Account Manager, Area Sales Manager, Field Sales Manager, Senior Account Manager, FM Account Manager, Facilities Account Manager, Property Services Account Manager, Maintenance Account Manager, National Account Manager or similar within the facilities management industry.
The Role:
Manage a portfolio of clients, building trusted, long-term relationships.
Develop a thorough understanding of each client's business, sites, operational requirements, and key contacts.
Act as the primary contact for client queries, providing advice, support, and timely issue resolution.
Prepare and review quotations, ensuring they meet approval processes and provide suitable options where necessary.
Hold regular review meetings with clients, discussing service performance, KPIs, and opportunities for improvement.
Carry out regular client visits to strengthen relationships and provide hands-on support.
Identifying additional services that would benefit the client.
Working alongside the business development team to maximise account growth and cross-selling opportunities.
The Person:
The ideal candidate will have a proven track record in hard facilities management.
Previous experience managing client accounts or customer relationships.
Strong communication and stakeholder management skills.
Ability to manage multiple priorities and resolve issues effectively.
Commercial awareness with a track record of identifying growth opportunities.
Customer-focused with a proactive approach.
Strong relationship builder who communicates confidently with clients and colleagues.
Committed to delivering high standards of service.
Must have a driving license and to travel to client visits when necessary.
Benefits:
Holiday entitlement: 26 days plus statutory bank holidays (Option to buy additional days, up to one week).
Free on-site parking.
Auto enrol pension scheme (3% company contribution).
Life insurance.
Gym membership discount.
Retail Discounts.
Childcare discount vouchers.
Bonus + Commission OTE.
Flexible working arrangements.
Sunday Times Best Workplace winner of 2024 + 2025.
Collaborative and supportive team culture.
Genuine opportunity to influence commercial strategy and business growth.
Ongoing professional development and career progression opportunities.
A role where your contribution will have a direct impact on company success.
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
Assistant Store Manager Jobs in Cambridge, Cambridgeshire | Independent Opticians | £31,300
Zest Optical are currently recruiting for an Assistant Store Manager to join a modern independent Opticians based in Cambridge. This is a full-time opportunity offering a salary of £31,300, working within a design-led practice focused on delivering a high level of patient care and eyewear styling.
The business is part of a growing group of independent Opticians, combining traditional craftsmanship with a fresh, contemporary approach to optics. This role would suit an experienced optical professional looking to take the next step in their career, or an existing Assistant Manager who enjoys leading by example while delivering an outstanding customer experience.
Please note, previous optical experience is essential for this role. Applications without relevant experience will not be considered.
Assistant Store Manager – Role
Support the Store Manager with the day-to-day running of the practice
Lead, motivate and develop the team to deliver an exceptional customer experience
Act as a key point of contact on the shop floor, ensuring high standards are maintained throughout the day
Deliver a high standard of customer service at every stage of the patient journey
Support patients with frame and lens selection, offering tailored advice based on their needs
Dispense spectacles accurately and confidently, explaining prescription details clearly
Carry out adjustments, fittings and minor repairs to ensure the best possible fit
Help drive commercial performance through excellent service and team engagement
Maintain high standards of visual merchandising and store presentation
Support with appointments, administration and operational tasks to ensure the practice runs smoothly
Take ownership of the practice in the Store Manager's absence when required
Assistant Store Manager – Requirements
Previous experience working within an optical setting is essential
Supervisory, Team Leader or management experience within optics
Confident communicator with the ability to motivate and support others
Strong organisational skills with excellent attention to detail
Commercially aware with a passion for delivering outstanding customer service
Positive, proactive approach with a willingness to take initiative
Interest in premium eyewear and delivering an exceptional patient experience
Salary & Benefits
Salary of £31,300
Full-time role, including weekends on a rota basis
Typical working hours are 9.30am to 6.30pm (11.00am to 5.00pm on Sundays)
Opportunity to develop your management career within a growing independent business
Staff discounts and additional company benefits
If you're an experienced optical professional looking to step into an Assistant Store Manager position with a forward-thinking independent in Cambridge, we'd love to hear from you.
Please send your CV to apply, or call Rebecca on 0114 238 1726 for a confidential chat....Read more...
An opportunity has arisen for a Shopping Centre Manager to join a well-established company managing shopping centres, specialising in retail asset management, leasing, and operations.
As a Shopping Centre Manager, you will oversee the daily operations of a shopping centre, ensuring high standards across facilities, compliance, customer experience, and retailer relationships.
This role offers a salary range of £70,000 - £90,000 and benefits.
You will be responsible for:
* Managing the day-to-day operations of the shopping centre and ensuring smooth running of all site activities.
* Leading and supporting on-site teams across operations, security, cleaning, and maintenance functions.
* Developing strong relationships with retailers, tenants, contractors, and key stakeholders.
* Managing service charge budgets and monitoring operational costs.
* Ensuring compliance with health and safety requirements, statutory regulations, and risk management procedures.
* Overseeing facilities management contracts and monitoring contractor performance.
* Maintaining high standards across centre presentation, cleanliness, and customer experience.
* Supporting operational delivery of marketing activities, events, and community initiatives.
* Working with senior stakeholders to support the commercial success of the centre.
What we are looking for:
* Previously worked as a Shopping Centre Manager, Retail Centre Manager, Centre Manager, Shopping Mall Manager, Operations Manager, Retail Operations Manager, Centre Operations Manager, Retail Property Manager, Deputy Centre Manager, Senior Operations Manager or in a similar role.
* Prior experience managing a shopping centre, retail destination, or large commercial property environment.
* Experience leading operational teams and managing facilities-related activities.
* Strong knowledge of health and safety, compliance, and risk management requirements.
* Background managing service charge budgets and external contractor relationships.
* Strong understanding of shopping centre operations and stakeholder management.
* A proactive approach with strong organisational and problem-solving skills.
Whats on offer:
* Competitive Salary
* 25 days holiday.
* Opportunity to manage a leading shopping centre within an established property group.
* Supportive working environment with opportunities for career development.
This is a great opportunity for a Shopping Centre Manager to take ownership of a prominent retail environment and make a genuine impact.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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Assistant Manager- Vibrant Neighbourhood Bar - £38,000 This vibrant all-day destination is known for its busy food and beverage operation, lively atmosphere, live entertainment, private events and exceptional guest experiences. No two days are the same, making it the perfect environment for an ambitious manager who enjoys working in a fast-paced setting.The RoleWorking alongside the General Manager and Assistant General Manager, you'll play a key role in the day-to-day running of the business, with a particular focus on bar and floor operations. You'll lead service from the front, inspire your team and ensure every guest receives an outstanding experience.Key Responsibilities
Support the General Manager and Assistant General Manager with the day-to-day operation of the venue.Take ownership of bar and floor operations, ensuring smooth and efficient service.Lead, coach and motivate the front of house team to deliver exceptional hospitality.Drive high standards of service, cleanliness and presentation throughout the venue.Manage busy service periods with confidence and professionalism.Assist with stock control, labour management and operational performance.Handle guest feedback and resolve issues effectively.Support recruitment, training and ongoing team development.Ensure all health, safety and licensing procedures are followed.
About You
Previous experience as an Assistant Manager, Deputy Manager or experienced Supervisor in a busy hospitality environment.Strong bar and floor management experience.A hands-on leader who enjoys being on the floor with the team.Passionate about delivering exceptional customer experiences.Excellent communication and organisational skills.Calm under pressure with a positive, proactive attitude.Looking to build a long-term career within a growing hospitality business.
What's on Offer
Salary of £38,000 – Made up of 16.50 per hour + TipsPaid OvertimePerformance-related bonusExcellent career progression opportunitiesOngoing training and developmentStaff discounts and company perksA supportive, people-focused culture
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