Telecoms Provisioning Order Analyst
Order Management | Service Delivery
UK wide – work from home – full remote working
@mecscomms is recruiting for a contract Telecoms Provisioning Order Analyst. The role will be based working from home for a global telecoms carrier & network provider, This vacancy is for a 24 month rolling contract assignment. We are looking for someone who possesses change management, order management, provisioning, enablement or telecoms service delivery project coordination experience, within a tech, telecoms, carrier, ISP or similar IT technology environment.
Position: Order Analyst, Order Creation, Provisioning Coordinator, Change Request Administrator, Service Delivery
Location: UK wide– work from home – fully remote working
Hours: Monday – Friday (09.00 - 17.30)
Start date: ASAP
Duration: 24 months+ temporary contract
Gross Rate: £17.50 per hour, gross umbrella pay rate, inside IR35
Security Clearance: Individuals must consent & be eligible to achieve BPSS (Basic Check) & SC level Security Clearance checks.
Environment: Global IT, Technology, Cloud, Infrastructure, Telco, Telecom, Carrier, Internet, ISP, Service Provider, Operator, BT Openreach, BT ECO, Provisioning Administrator, Co-ordinator, Data Entry, Office Support, Order Management Executive, Co-ordinator, Project Assistant, Administration, Admin Clerk, Administrative Officer, KPI, SLA, Tracking, Reporting, 3rd Party Supplier, Relationship Management, WAN, Voice, Data, Connectivity, PSTN, Cisco, ADSL, Ethernet, Leased Lines, IP Networking, IT, Computer Literate, Excel, Microsoft Office, ITIL, Agile, Temp, Temporary, Contract.
Key Activity:
• Customer relationship coordination
• Service delivery management
• Network project coordination
• Resource scheduling
• Order management & provisioning administration
• Change control management
• Customer order management & enablement
• Provisioning process administration
• Dealing with OLOs and external supplier delivery teams
• Documentation & reporting
Overview:
A 24 month rolling temporary contract position has become available for an experienced order analyst, provisioning coordinator, order manager, sales support or project administrator to join an international telecoms service provider. The role will help deliver the best possible service experience for global enterprise customers. This will be achieved by supporting the order delivery cycle, working as a service delivery coordinator, provisioning administrator & project coordinator.
The order & provisioning analyst will be responsible for acknowledging & validating customer requests, raising orders through the customer order provisioning system and coordinating customer communication throughout the delivery process. You will send acknowledgement & acceptance emails for order requests, generate tracking references & provide updates to the customer & internal business partners on status & progress.
You will provide a daily order tracker for all Data & Voice teams, so that engineering resource can be effectively scheduled in advance of the order & ensuring effective communication to the supporting delivery agencies.
Responsibilities:
• Dedicated management of the order queue across all Data & Voice teams
• Coordinating between delivery teams to schedule orders & change requests
• Scheduling resources to ensure the timely delivery of customer orders
• Ensuring that partners have received confirmation of resource within SLAs
• Raising customer orders on the provisioning order management system
• Service delivery – progressing orders through the delivery process
• Utilising Vodafone, BT & Openreach workflow systems
• Understanding order management processes and dealing with OLOs and external delivery teams
• Order management and analysis
• Communicating updates & progress reports with customers
• Coordination between delivery teams to schedule works
• Supporting the delivery & completion of departmental quality assurance targets
• Supporting the IP Data Provisioning Managers in resource & order planning
• Provide administrative support to engineering teams in the provision of voice & data products including ADSL, Ethernet, Leased Lines, WLR, Managed Services & IPVPN, WAN, MPLS etc.
• Coordination, prioritisation & management of all received critical issues
• Queue management for all Data & Voice teams across multiple systems
• Generate work in progress reports
• Provide service delivery management input for customer review meetings
• Working in an Agile environment
Candidate Profile:
The ideal candidate will have had previous experience of change management, order management, provisioning, enablement, administration or service delivery project coordination experience, within a tech, telecoms, carrier, ISP or similar IT technology environment. Your experience, skills & attributes are likely to include some or all of the following:
• Telecoms Provisioning Order Analyst
• Service delivery management, progressing orders through the delivery process
• Familiarity with Vodafone, BT, Openreach or other order management workflow systems
• Dealing with OLOs and external delivery teams and understating their processes
• Order management and analysis
• Good proactive communication skills & excellent documentation drafting competences
• Stakeholder & customer relationship management
• Computer literate with the use of Microsoft Office (email, word, excel)
• Previous use of database, reporting, CRM or workflow systems
• Administration experience in a IT, Technology, Telecoms, Internet or similar Tech environment is highly desirable
• Familiarity with Agile, ITIL or other similar methodologies is highly desirable
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk
....Read more...
Assisting customers with booking holidays, flights, hotels, and travel packages
Providing excellent customer service and advice to ensure client satisfaction
Developing a deep understanding of different travel destinations and products
Using IT systems to manage bookings, customer profiles, and itineraries
Helping clients choose the best travel options based on their needs and preferences
Keeping up to date with travel trends, offers, and industry news
Training:
This apprenticeship forms part of a formal qualification, on successful completion, you will achieve a Level 3 Travel Consultant qualification that will be added to your digital achievement record
Working with our chosen training provider, you will be assigned a specialist Travel Assessor who will be working closely with you throughout your apprenticeship to ensure you have a robust, enjoyable, and enriching journey
Training will be carried out online / face-to-face, both individually and as part of a classroom, to ensure you have an enhanced experience
You will be assigned 6 hours a week in the workplace to spend towards your qualification with full support from your manager and assessor
Learning first-hand from training specialists and peers, you can become a fully-fledged Travel Consultant
Training Outcome:On successful completion of the Travel Consultant Level 3 apprenticeship, you may be offered the opportunity to complete a further qualification that will enhance your skill set. The next steps will be discussed in your 1-2-1's.Employer Description:With nearly 40 years of experience, Villair is a trusted, independent travel agency known for creating bespoke holidays for clients celebrating life’s special moments. Our expert team offers personalised service, in-depth travel knowledge, and strong relationships with top tour operators. We pride ourselves on attention to detail, outstanding customer care, and a loyal base of repeat clients.Working Hours :Working days a week; Monday - Saturday.
35 hours a week.Skills: Communication skills,IT skills,Customer care skills,Team working,Geography....Read more...
You'll work alongside experienced members of the Transport Team, learning how a commercial vehicle fleet is actually run behind the scenes.
Day to day, you'll get hands-on with the trucks and haulage side of the business - helping plan maintenance and MOTs for HGVs, understanding how vehicles are kept safe and roadworthy, and learning how driver hours, tachographs, and paperwork all keep the fleet legally on the road.
You'll also start to understand how loads are planned, how routes and driver schedules come together, and what it takes to keep a haulage operation running smoothly and compliantly.
You don't need any experience - that's what the apprenticeship is for. Alongside your on-the-job training, you'll work towards a recognised Level 3 qualification, plus the Transport Manager CPC (a qualification that normally costs a lot of money but is fully paid for as part of this role). By the end, you'll have real hands-on experience in the haulage industry and a professional qualification that can lead into a career as a Transport Manager.Training:Transport and Warehouse Operations Supervisor Level 3.
The apprenticeship includes regular training with an award-winning training provider TRS Training. You will attend monthly online sessions, and you'll gain new skills and work alongside experienced staff whilst completing your 13-month, Level 3 apprenticeship.Training Outcome:You will gain your full Transport Manager CPC, with progression to become a full-time Transport Manager and gain further experience and qualifications. Employer Description:Fast, efficient, and honest, SynergyX Logistics strives to be a reputable and well-known logistics service provider.
As a team, we value each other and we will work together to achieve our personal and professional ambitions, but this can only be achieved if our clients trust us. We want to be perceived as a transparent and genuine partner and this can only be achieved by operating with the highest degree of personal and professional integrity.
Empowering staff helps foster a culture of responsibility which in return enables best practices throughout the business.Working Hours :Monday - Friday (may work weekends), working hours TBC.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative....Read more...
Interim Facilities Manager - Edinburgh South £26-£33 per hour - Static Site (Good access from Edinburgh bypass)The Interim Facilities Manager is responsible for the effective operational management of facilities services across a healthcare facility in Edinburgh, ensuring a safe, compliant, efficient and patient-focused environment. The role provides leadership for in-house maintenance teams and oversees the delivery of outsourced services, including catering, cleaning and other soft services, while managing external contractors to ensure high standards of service delivery and regulatory compliance. Duties & Responsibilities : Lead the day-to-day delivery of hard and soft facilities management services across the healthcare site.Ensure the estate is safe, well-maintained and compliant with all relevant legislation, healthcare standards and organisational policies.Support business continuity by responding effectively to operational issues and prioritising maintenance activities.In-House MaintenanceManage and supervise the in-house maintenance team, ensuring planned and reactive maintenance is delivered efficiently.Develop and monitor planned preventative maintenance (PPM) schedules.Allocate workloads, monitor performance and support staff development.Ensure maintenance records are accurate and up to date using the organisation's CAFM or maintenance management systems.Contractor ManagementProcure, manage and monitor external contractors delivering specialist maintenance and facilities services.Ensure contractors comply with health and safety requirements, permit-to-work systems and contractual obligations.Monitor contractor performance through KPIs, service reviews and regular audits.Verify completed works and ensure value for money is achieved.Catering and Soft ServicesOversee the delivery of catering, domestic cleaning, waste management, portering, linen and other soft FM services.Monitor service quality, hygiene standards and customer satisfaction.Work closely with service providers to drive continuous improvement and resolve operational issues.Ensure compliance with food hygiene legislation and infection prevention standards.Health, Safety and ComplianceEnsure compliance with all relevant legislation, including Health & Safety, Fire Safety, HTM guidance where applicable, and statutory inspections.Support risk assessments, audits and incident investigations.Ensure all facilities-related compliance documentation is maintained and readily available.Promote a positive health and safety culture throughout the facilities teams.FStakeholder ManagementDevelop effective working relationships with clinical teams, senior management, contractors and external agencies.Act as the main point of contact for facilities-related operational issues.Provide regular reports on service performance, compliance and operational risks.Person Specification EssentialSignificant facilities management experience within a healthcare, NHS or similarly regulated environment.Experience managing both in-house maintenance teams and outsourced facilities contracts.Strong knowledge of hard and soft FM services.Experience managing catering and soft service operations.Good understanding of statutory compliance and health and safety legislation.Experience managing contractors and service level agreements.Strong leadership, organisational and problem-solving skills.Excellent communication and stakeholder management skills.Proficient in Microsoft Office and CAFM systems.DesirableIWFM Level 4 or Level 5 qualification (or equivalent).NEBOSH General Certificate or IOSH Managing Safely.Knowledge of Scottish healthcare standards and NHS Scotland guidance.Experience working within interim or transformational facilities management roles.Working ConditionsBased on-site in Edinburgh Monday - Friday 08.00-17.00Interim appointment with occasional flexibility required to support operational needs.Regular site inspections and interaction with operational teams and contractors.....Read more...
Position Title: Retreat and Guest Relations ManagerSalary: Up to £44,000 per annum + BenefitsHours: Full time 40 hours per week, 5 days over 7 to include weekends and bank holidaysBased at Ampleforth Abbey YO62 4ENLine Manager: Head of Guest OperationsKey relationships: The Monastery Lead for HospitalityLine management of:
2 x Retreat Coordinators1 x Event CoordinatorVolunteers within Retreats & Events
About Ampleforth AbbeyAmpleforth Abbey is home to the UK’s largest Benedictine Monastic Community, rooted in the Rule of St Benedict, whose mission is to seek God through prayer and service, and to invite others to experience faith in action.Located in the Howardian Hills north of York, the Abbey sits within an Area of Outstanding Natural Beauty and welcomes thousands of visitors each year to its Retreat Centre, Visitor Centre, Shop and Tea Room.Ampleforth Abbey Trust is a registered charity, working alongside the Monastic Community to support its mission. With around 60 lay staff, the Trust delivers on a five-year strategy, “Choosing a Future Together”, to ensure a sustainable, faith-led future for the Abbey.Supporting the Monastic Community’s charism of Welcome and Hospitality, the Guest Relations Manager oversees, facilitates and delivers full-service support from an initial enquiry to the conclusion of a visit, providing excellent guest service for all retreatants, visitors, groups and for guests on tours and commercial events, while delivering on the aims of high occupancy, seamless coordination, excellent guest service and maximising revenue across all guest experiences.If you enjoy working in a friendly peaceful atmosphere, meeting new people, being part of a hardworking team Ampleforth Abbey is perfect for you!Core to this role is the delivery of a guest and hospitality experience commensurate with the aims of the Ampleforth Benedictine Community.The main responsibilities are as follows but are not limited to:-1. Guest Relations and Front of House for Ampleforth Abbey Trust
Provide a first point of Benedictine welcome to all guests, visitors and enquirers.Working closely with the Monastic Lead, manage and implement the annual programme of retreats.Work closely with the Monastic Community in the delivery of the retreat programme and a welcoming environment for all guests.Manage all guest bookings for retreat guests, group tours, day visitors, conferences and events.Oversee guest arrivals, check-in/check-out processes.Oversee the provision of a Benedictine welcome to all group and event visitors.Liaise and coordinate with other departments to ensure a smooth operational service to guests and visitors.Work with the Housekeeping Supervisor to ensure rooms are serviced on time and with the relevant personal requirements.Act as the senior point of escalation for guest complaints and service recovery, resolving issues swiftly and to the guest's satisfaction.Liaise and coordinate with the Marketing team and Monastic Community on the receiving of donations.
2. Team Leadership & Management
Set the standard, lead and motivate the Coordination team in the provision of a professional and excellent Benedictine guest experience.Liaise regularly with the Monastic Lead of Hospitality to ensure delivery of the Community’s aims.Liaise regularly with the Guest Operations Manager and other on site team members to ensure the smooth delivery of services for all guest bookings.Participate in all Ampleforth Abbey Trust team meetings appropriate to the Role of Guest Relations Manager.Lead regular team meetings for the management of the team’s workload and the delivery of efficient and proactive guest support services.Conduct regular performance reviews to develop the skills and personal development of the Coordination team members.Lead or arrange training for team members, appropriate to their role.Set clear performance targets for retreat and event bookings.Manage rotas and staffing levels and ensure appropriate cover including weekends and bank holidaysEnsure compliance in all aspects of Health and Safety, G.D.P.R. and Safeguarding in accordance with the Trust’s Policies and Procedures.
3. Reservations & Revenue Management
Manage the booking calendar for Ampleforth Abbey Trust.Oversee all individual and group retreat reservations.Oversee the coordination of all group tours bookings.Optimise room occupancy and venue space utilization.Handle complex customer enquiries and escalations efficiently.Process invoices, deposits and final billing reports accurately.Track and report on key KPIs.Present monthly performance summaries and guest feedback analysis.
4. Conferences, Concerts & Events Management
Serve as the primary contact for all external hire arrangements.Negotiate contracts, rates and terms for corporate conferences and events.Coordinate ticketing, seating plans and logistics for events and concerts.Liaise with internal and external caterers, audio visual technicians, and facilities’ teams for the smooth delivery of all events.Manage the Event Coordinator and handover to the Operations team to ensure flawless on-site delivery of events.
5. Customer Experience & Quality Control
Ensure the Benedictine charism of Hospitality is at the heart of the guest experience.Create a warm, welcoming, professional Benedictine guest experience for all guests.Identify opportunities, including via guest feedback, to elevate service standards and enhance the guest experience, delivering and reviewing them on an ongoing basis.Ensure special guest requirements and dietary needs are logged and delivered.
Ensure all health and safety compliance requirements and documentation are fulfilled across the guests’ experience.
Any other duties, as required by the Head of Guest Operations, Executive Team, Abbot or Monastery Lead for Hospitality, which pertain to the provision of a good guest experience at Ampleforth Abbey.About You
Previous experience in a similar roleStrong leadership and team management skillsBe a team player, flexible and reliable with a can-do attitudeExcellent guest service and communication abilitiesGood organisational skills with excellent attention to detailStrong problem-solving skills with the ability to manage multiple priorities.Own transport requiredExperience working in a heritage, visitor attraction, or faith-based settingInterest in history, heritage, or monastic traditionCalm, approachable, and professional mannerRespect and support for the spiritual and historic nature of the AbbeyAbility to work in a sometimes quiet, reflective environment
Working Conditions
Includes weekends, bank holidays, and occasional eventsFast-paced environment during peak visitor seasons
Benefits
Up to 8% employer-matched pensionLife assuranceFree lunch during working hoursFree on-site parking20% discount at the Tea room and Abbey ShopCycle to Work SchemeChristmas ClosureHistoric Houses and Yorkshire Great Houses, Castles and Gardens passes to borrowEmployee Assistance programmeRetail savings platform50% discount on fitness suite, swimming and other activities at St Albans Centre
Ampleforth Abbey Trust is committed to the highest standards of safeguarding. All appointments are subject to an enhanced DBS check and satisfactory references.Interested? If you feel that you possess the relevant skills and experience, then please submit your CV for review. INDHS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
JOB DESCRIPTION
DAP is seeking a results-driven Business Development Manager to support the growth of our Orgill business. Reporting to the National Account Manager (NAM), this role will help drive sales, distribution expansion, and new business opportunities across Orgill's distribution network and Corporate Accounts program.
The successful candidate will collaborate closely with Orgill merchants, DAP field sales teams, and cross-functional partners to increase product placement, expand category penetration, execute promotions, and deliver profitable growth. This is an excellent opportunity for a high-energy sales professional who thrives on building relationships, identifying growth opportunities, and turning strategy into execution.
Responsibilities
Drive Business Development & Sales Growth (50%)
Develop and grow business within assigned Orgill Corporate Accounts and target customer lists.
Identify and secure new customer opportunities and new product placements.
Expand DAP's presence through adjacent category penetration with existing customers.
Lead and support line reviews, business planning, promotional programs, and customer presentations.
Analyze customer performance and profitability to identify growth opportunities.
Support store reset initiatives and execution activities.
Partner with the DAP & Orgill Sales Organizations (20%)
Collaborate with the National Account Manager and DAP Field Sales Team to support national account growth objectives.
Communicate customer priorities, initiatives, and opportunities to field sales teams and Orgill Sales Team as needed.
Drive alignment and execution across customer-facing teams.
Increase Distribution & Promotional Opportunities (10%)
Support efforts to exceed annual sales targets through expanded product distribution.
Partner with Orgill merchants and internal teams to increase warehouse and drop-ship opportunities.
Identify and execute promotional programs that drive incremental sales growth.
Lead Cross-Functional Collaboration (10%)
Work closely with Category Management, Marketing, Supply Chain, Customer Service, Forecasting, Finance, and Distribution teams.
Coordinate resources and initiatives that support customer growth and execution excellence.
Ensure timely communication and follow-through on customer commitments.
Support Key Account Operations (10%)
Assist with:
Promotions and marketing programs
Returns and allowances
Forecasting and demand planning
Project management initiatives
Trade show support
Orgill.com product content management
Competitive market analysis and customer insights
Requirements
Strong sales, business development, and relationship management skills.
Excellent verbal, written, and presentation abilities.
Proven ability to prioritize and manage multiple projects in a fast-paced environment.
Collaborative approach with strong cross-functional teamwork skills.
Proficiency in Microsoft Excel, PowerPoint, and Word.
Experience utilizing Power BI and business analytics tools.
Preferred Experience
5+ years of field sales experience, account management experience, or a combination of sales, marketing, and merchandising experience.
Bachelor's degree preferred.
Demonstrated success growing customer accounts and delivering sales results.
Experience working with two-step distribution models preferred.
Key account management experience is a plus.
Home improvement, building products, hardware, or distribution channel experience is preferred.
Physical & Travel Requirements
Ability to travel up to 60% as business needs require.
Ability to participate in store resets and merchandising activities.
Ability to lift and move products and materials up to 50 pounds.
Benefits
Medical, Dental and Vision Insurance
Company Provided Life Insurance
Paid Time Off (PTO)
Company-paid short-term and long-term disability
401(k) plans
Employer-funded pension plan
Tuition Reimbursement
About DAP
DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products. DAP is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services.
You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores. DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world.
At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers. Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs and more! Learn more about DAP's history, culture and benefits at www.dap.com/careers/
DAP - On the job since 1865.Apply for this ad Online!....Read more...
A great opportunity has arisen to join a well-established and growing Engineering Consultancy, who are looking for an experienced National Sales Manager to join their team.
The company specialises in engineering services across highly hazardous sectors, including Oil & Gas, Chemical Manufacturing and Water Treatment. This is an exciting opportunity to take ownership of the company’s national strategy, driving new business, developing key customer relationships and growing revenue across the UK and related market sectors.
Salary and Benefits of the National Sales Manager:
Company Car/Car Allowance
Competitive base salary plus an attractive commission/bonus structure based on secured orders
Comprehensive product and industry training to ensure you are fully supported
Career Progression: Opportunity to grow with a market-leading business and shape the future of our water treatment division
25 days holiday + Bank Holidays (Rises to 28 days after 3 years continuous employment)
Workplace Pension
Death in Service
Home Based/Field Based
Role of the National Sales Manager:
We are seeking a driven and technically astute National Sales Manager to lead business development across the UK.
You will be responsible for winning new business, managing key accounts and driving revenue growth by promoting the business bespoke water and wastewater engineering solutions.
Working with UK Water Companies, Tier 1 and Tier 2 Contractors, you will build strong relationships and develop new opportunities across the sector.
Essential: Proven, demonstrable experience within the UK water treatment/engineering sector is mandatory for this role.
Key Responsibilities:
Degree in Engineering, Environmental Science, Business, or a related technical discipline
Direct experience working with or selling into AMP8 (2025–2030) framework agreements
Familiarity with standard forms of contract (e.g., NEC, JCT) and the tendering process for major infrastructure projects
Experience using CRM software for pipeline management and forecasting
Essential Criteria of the National Sales Manager:
Must have a proven track record in technical accounts, business development, or account management specifically within the UK water treatment or water engineering sector.
An existing, active network of contacts within UK Water Utilities and Tier 1 construction/engineering contractors.
A solid understanding of water and wastewater treatment processes, pumping stations, and associated engineered equipment. Ability to hold your own in technical discussions with engineers.
Demonstrable experience selling complex, engineered solutions (rather than off-the-shelf commodities or purely chemical treatments).
A full, clean UK driving licence and a willingness to travel extensively across the whole of the UK, including overnight stays when required.
How to Apply for the National Sales Manager Role: To apply for this position, please submit your CV direct for review or contact Ava Murphy at E3 Recruitment. ....Read more...
Key accountabilities
Deliver excellent customer service by responding to membership and general enquiries via telephone, email and website, providing accurate information and promoting the benefits of CDI membership and professional registration.
Under the guidance of the Membership & Finance Lead, manage the full membership administration process, including processing applications, renewals, upgrades, lapses and account updates.
Provide membership administration support to the Membership & Finance Lead for bulk and partner-funded membership schemes.
Maintain the integrity and accuracy of membership data by performing regular data verification and cleansing activities and maintain accurate membership records in line with agreed procedures and service standards.
Support prospective and existing members by providing guidance on membership options, eligibility criteria, member benefits, website access, and account functionality, helping to maximise member engagement and retention.
Administer member communications, including membership welcome packs (badge and certificates), login details, renewal reminders, and other membership-related correspondence.
Monitor and manage shared inboxes and communication channels, ensuring enquiries are acknowledged and resolved within appropriate timescales
Handle frontline complaints and account queries professionally, working with colleagues across the organisation to resolve issues and ensure a positive member experience.
Coordinate the handling of returned quarterly magazines, liaising with members to update address information and facilitating the reissue of copies as appropriate.
Finance
Support membership-related financial administration, including processing purchase orders, raising and amending invoices, submitting supplier forms, identifying unallocated payments, supporting credit notes and refunds, and assisting with debt recovery activities as required.
Team responsibilities
Work collaboratively with colleagues across CDI departments to support database maintenance, audience list management, testing of membership processes and systems, and the resolution of membership-related queries.
Provide general administrative support to the organisation, including handling post, maintaining membership resources and office supplies, and undertaking other duties appropriate to the level of the role.
Attend conferences and team days when required.
General responsibilities
Contribute to the continuous improvement of membership processes, systems, and member services by identifying opportunities to enhance efficiency, data quality, and the overall member experience.
Ensure all your work complies with GDPR and data protection requirements.
Training:The apprentice will be allocated with an assessor who will visit them within the workplace once every 6- 8 weeks.
In addition, they will attend an online lesson once every other week.
The apprentice must complete a minimum of 6 hours off the job each week.Training Outcome:A business administration apprenticeship provides a strong foundation for a career in office and business support, with opportunities to progress into more senior roles as you gain experience. A typical career path begins as a Business Administrator, followed by Senior Administrator or Office Coordinator, and can lead to positions such as Office Manager, Executive Assistant, Operations Manager, or Business Manager.Employer Description:The CDI is proud to be the professional body for all aspects of career development, supporting members across the UK and internationally in their work with clients of all ages. We champion the profession and the vital role it plays in empowering individuals, strengthening the economy, and enriching society.
Membership is essential for careers practitioners who want to access our full range of benefits - from professional recognition and resources to training, networking, and advocacy. Working Hours :Full-time apprenticeship position, working 9:00am to 5:15pm in the office, with dedicated study time provided to complete apprenticeship training and coursework.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
Help and assist the Warehouse Manager
Adhering to H&S
Prepping all different makes/models of stairlifts
Prepping tracks
Making up kit boxes
Help with stock take
Dealing with parts request for jobs and van stock
Help maintain a clean working environment in the warehouse
Dealing with colleagues to obtain clarification when required.
Creating & closing tasks/jobs raised in BC
Updating the stock spreadsheet
Buddying with engineers out on-site to help with installs/removals & repairs
Training:
Training will take place at Keighley College
Training Outcome:Full-time position.Employer Description:A1 Stairlift Services provides high quality and affordable prime stairlifts. It specialises in reconditioned stairlifts, backed up by great customer service. The team prides themselves on finding the right stairlift for the each individual customer. The friendly team is always on hand to respond quickly and provide constant care for you and your stairlift.Working Hours :8.30am to 5.00pm with a 30-minute lunch break.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Gain valuable hands-on experience in a busy and friendly travel agency, learning all aspects of the travel industry
Work closely with experienced colleagues who will support and coach you as you develop your skills in customer service, sales, and administration
Learn how to respond to customer enquiries, research destinations, create holiday quotations, make bookings, process payments, and deliver outstanding customer service
Build your knowledge of a wide range of travel products and suppliers, developing strong relationships and staying up to date with the latest holiday offerings and promotions
Training:
This apprenticeship forms part of a formal qualification, on successful completion, you will achieve a Level 3 Travel Consultant qualification that will be added to your digital achievement record
Working with our chosen training provider you will be assigned a specialist Travel Assessor who will be working closely with you throughout your apprenticeship to ensure you have a robust, enjoyable, and enriching journey
Training will be carried out online, face to face, both individually and as part of a classroom, to ensure you have an enhanced experience
You will be assigned 6-hours a week in the workplace to spend towards your qualification with full support from your manager and assessor
Learning first hand from training specialists and peers you can become a fully-fledged Level 3 Travel Consultant in a little over a 12-month period
Training Outcome:On successful completion of the Travel Consultant Level 3 apprenticeship, you may be offered the opportunity to complete a further qualification that will enhance your skill set. The next steps will be discussed in your 1-2-1's.Employer Description:Seaside Travel is an independent travel agency dedicated to helping customers create unforgettable holiday experiences. With a passion for travel and exceptional customer service, we offer expert advice on a wide range of destinations, holiday packages, cruises, city breaks, and tailor-made travel arrangements.
Our friendly and supportive team takes pride in building lasting relationships with customers, ensuring every trip is planned with care and attention to detail.
At Seaside Travel, we're committed to developing future talent and providing opportunities for apprentices to grow, learn, and build a successful career within the travel industry.Working Hours :Monday - Friday, 09.00 - 17.00. Saturday, 09.00 - 15.00.
5 working days a week.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Geography....Read more...
To assist with the provision of transport assessments and travel plans, junction modelling, swept path analyses and AutoCAD design
To undertake any other duties commensurate with the skills and experience of the post holder and the needs of the company
To observe the company’s policies in all aspects of employment and service provision
Establish and maintain effective working relationships across the business
Play an effective part in developing and maintaining effective working practices at the team level
Work with your Line Manager to take responsibility for your own performance, training and development
Training:https://www.nulondon.ac.uk/degrees/degree-apprenticeships/transport-planner/Training Outcome:
Transport Planner or Senior Transport Planner
Transport Modeller or Data Analyst
Traffic or Highway Engineer
Policy Advisor or Sustainable Travel Planner
Project Manager in infrastructure and urban planning
Employer Description:Since 2003, we’ve been solving planning and development problems for our clients successfully, and we’re really proud of that. Even though our work is complex, what we deliver for our clients is very simple: we deliver results.
Expertly Done sums up our approach. We listen and learn from our clients, working as true partners who are passionate about delivering excellence and expertise on every step of the journey.Working Hours :Monday to Friday, 9.00am to 5:30pm, on site.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Role and Responsibilities:
Install, service, repair and maintain food processing, packaging, slicing and baking equipment at customer sites.
Diagnose and resolve electrical, mechanical and network-related faults.
Provide excellent customer service, technical support and guidance on-site.
Build strong working relationships with customers, colleagues and subcontractors.
Record service work, repairs, parts used and equipment faults accurately.
Ensure all site issues and customer queries are logged and communicated effectively.
Manage van stock, tools, equipment and company vehicle to a high standard.
Attend customer sites across the Birmingham region, with occasional travel to the Milton Keynes head office.
Complete administrative tasks, reports and documentation accurately and on time.
Follow all Health & Safety, Quality Management and company procedures.
Attend training courses and achieve relevant engineering qualifications.
Support business growth by identifying service opportunities and assisting the Service Sales team.
Work to company KPIs and Service Level Agreements (SLAs).
Take part in overtime, out-of-hours work and overnight stays when required.
Carry out additional duties as requested by your line manager.
Training:The apprenticeship will be delivered over 4 years through a mix of college learning at James Watt College and workplace training at Geo Engineering. In Year 1, the apprentice will attend college for 3 days per week on a day release model. In Year 2, this reduces to 1 day per week in college on a day release model. In Year 3, the focus moves to workplace development, with the Skills Coach/Assessor visiting the workplace. In Year 4, the apprentice continues workplace development and completes end-point assessment.
Academic training will take place: James Watt College How often training will take place:
Year 1, 3 days per week in college on a day release model;Year 2, 1 day per week in college on a day release model;Year 3, workplace development with Skills Coach/Assessor visits;Year 4, workplace development and end-point assessment.Training Outcome:This apprenticeship provides an excellent opportunity for the right candidate to develop a long-term career within GEA. With the support of experienced engineers and ongoing training, successful candidates will have the opportunity to develop their technical skills, gain industry-recognised qualifications and progress within the business.
As experience and knowledge grow, there may be opportunities to progress into more advanced engineering roles, such as Senior Field Service Engineer, Technical Specialist or other engineering positions across the company or within other companies Employer Description:GEA is proud to serve customers around the world in the food, beverage, chemical, pharma, dairy processing, dairy farming and marine industries. Many of these sectors are experiencing tremendous growth given global trends and other socio-economic drivers – contributing to GEA’s solid performance. Our strategy for the coming years, Mission 30, is based on strengthening our position in these key industries by accelerating sustainable, profitable growth and making a positive impact.Working Hours :Monday to Friday, 8:00 AM to 4:30 PM, with a 30-minute unpaid lunch break.
Please note that there may also be occasions where you will be expected to work evenings, depending on business needs.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness,Adaptable and flexible,Willing and able to travel....Read more...
To ensure the highest standards of support are provided to the people who are supported by Leeds Autism Services, you will work within local and national guidelines and always strive to provide the best experience for our service users.
Supporting service users:
Ensure the welfare and development of all service users by providing the highest standards of care and making sure that appropriate attention is paid to their spiritual, physical, cultural, social, educational, and recreational needs, in accordance with service user plans
Promote and implement inclusive, person centred care planning practices
Support service users to plan their support; identify and achieve personal goals and/or outcomes in accordance with agreed plans
Support service users in a non-judgemental manner in-keeping with the principles of Positive Behaviour Support (PBS)
Support service users to access activities which have been identified to help people achieve their goals and outcomes
Facilitate communication in-keeping with individuals’ preferred methods of communicating
Help service users to develop records of their achievements and goals in a format which is right for them
Promote personal liberty, choice, inclusion and decision making within the legal framework of the Mental Capacity
Complete all appropriate recording formats including health and safety records, service user records, medication, etc.
Ensure the safe administration and storage of medication in line with LAS policies and procedures
Recognise changes with regards to physical, social and emotional well-being and bring these to the attention of your line manager
Maintain professional boundaries at all times
As an employee at Leeds Autism Services, you must:
Maintain friendly, empathetic, and professional relationships with colleagues, service users, families, friends, advocates and other external agencies
To work as part of a team dedicated to supporting the needs of people with autism
Be willing to undertake all training and development opportunities required to fulfil the role, and work reflectively to continually improve your own practice
Be pro-active in supporting organisational policies and procedures, and report any concerns to a supervisor or line manager
Adhere to legislation and company policies and procedures in relation to confidentiality, data protection, safeguarding, equality, diversity and inclusion
Comply with internal policies and procedures on the use of company and service user monies/finance
Ensure a clean, tidy and hygienic environment is maintained by all staff and service users
Promote a positive image of people with autism, and the organisation at all times
Ensure that your conduct, inside and outside of your working environment, does not conflict with the professional expectations of the organisation
Training:Adult Care Worker Level 2.
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation - Luminate Education Group.Training Outcome:Progression to a permanent position at the end of a successful apprenticeship is highly likely.Employer Description:We are charity which supports autistic adults with highly complex needs. Our focus is on ensuring our service users have opportunities to integrate with their community and achieve any goals they have. More info here: www.leedsautism.org.uk/aims www.leedsautism.org.uk (opens in new tab) Disability Confident A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions. You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview. Disability Confident Disability Confident A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions. You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.Working Hours :Monday to Friday - Working patterns may involve some unsocial hours, e.g. early mornings, evenings, weekends, and some bank holidays (TBC), as required by the service. Staff are expected to complete any essential tasks before leaving work.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Field Sales Executive
Location: Scotland – Glasgow, Edinburgh, Paisley, East Kilbride, Livingston, Hamilton, Cumbernauld, Falkirk, Dunfermline, Motherwell
Salary: OTE £50,000+ (Uncapped Commission) + Company Vehicle + 28 Days Holiday + Mobile Phone + Laptop + Fully Remote Field-Based Role + Excellent Career Development
Are you a successful sales professional looking for your next career move?
Whether you’re an experienced Field Sales Executive, Territory Sales Manager, Area Sales Manager, Business Development Manager or a high-performing Internal Sales Executive, Telesales Person ready to step into a field-based role, this could be the opportunity you’ve been looking for.
We welcome applications from successful sales professionals from any industry. While experience within a technical, engineering, industrial or automotive environment would be advantageous, it is not essential. If you have a proven track record of winning business, building customer relationships and achieving sales targets, full product training will be provided.
This is an outstanding opportunity to join a market-leading technical support business that genuinely invests in its people, provides structured training and offers clear opportunities to develop your career into senior sales and management positions.
The Opportunity
We’re recruiting on behalf of a highly respected automotive aftermarket business that supplies specialist vehicle parts and technical solutions to independent garages and trade customers.
You’ll inherit an established and profitable territory across Scotland Central Belt while also identifying new business opportunities to further grow your area.
This role combines account management with business development, giving you the freedom to manage your own diary while building long-term customer relationships.
The Role
Managing and developing an established customer base across Scotland Central Belt.
Growing sales by identifying and winning new business opportunities.
Building long-term relationships with independent garages, workshops, motor factors and trade customers.
Promoting a comprehensive range of specialist automotive aftermarket products and technical solutions.
Planning and managing your own territory to maximise sales opportunities.
Delivering outstanding customer service while identifying opportunities to increase revenue and profitability.
Working remotely with the autonomy to organise your own schedule.
We are keen to hear from successful sales professionals from any sector.
Experience selling into technical, engineering, manufacturing, industrial, construction, electrical, mechanical, engineering supplies, tools, plant, automotive or similar markets would be beneficial, but full product and industry training will be provided.
If you’ve consistently achieved sales success and are looking to join a supportive company where you can build a long-term career, we want to hear from you.
Apply Today
To apply, please send your up-to-date CV to Robert Cox, Senior Recruitment Consultant, Glen Callum Associates Ltd, or call 07398 204832 for a confidential discussion.
Job Reference: 4327RCF
Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know – we’re here to support you.
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Field Sales Executive
Location: Scotland – Glasgow, Edinburgh, Paisley, East Kilbride, Livingston, Hamilton, Cumbernauld, Falkirk, Dunfermline, Motherwell
Salary: OTE £50,000+ (Uncapped Commission) + Company Vehicle + 28 Days Holiday + Mobile Phone + Laptop + Fully Remote Field-Based Role + Excellent Career Development
Are you a successful sales professional looking for your next career move?
Whether you’re an experienced Field Sales Executive, Territory Sales Manager, Area Sales Manager, Business Development Manager or a high-performing Internal Sales Executive, Telesales Person ready to step into a field-based role, this could be the opportunity you’ve been looking for.
We welcome applications from successful sales professionals from any industry. While experience within a technical, engineering, industrial or automotive environment would be advantageous, it is not essential. If you have a proven track record of winning business, building customer relationships and achieving sales targets, full product training will be provided.
This is an outstanding opportunity to join a market-leading technical support business that genuinely invests in its people, provides structured training and offers clear opportunities to develop your career into senior sales and management positions.
The Opportunity
We’re recruiting on behalf of a highly respected automotive aftermarket business that supplies specialist vehicle parts and technical solutions to independent garages and trade customers.
You’ll inherit an established and profitable territory across Scotland Central Belt while also identifying new business opportunities to further grow your area.
This role combines account management with business development, giving you the freedom to manage your own diary while building long-term customer relationships.
The Role
Managing and developing an established customer base across Scotland Central Belt.
Growing sales by identifying and winning new business opportunities.
Building long-term relationships with independent garages, workshops, motor factors and trade customers.
Promoting a comprehensive range of specialist automotive aftermarket products and technical solutions.
Planning and managing your own territory to maximise sales opportunities.
Delivering outstanding customer service while identifying opportunities to increase revenue and profitability.
Working remotely with the autonomy to organise your own schedule.
We are keen to hear from successful sales professionals from any sector.
Experience selling into technical, engineering, manufacturing, industrial, construction, electrical, mechanical, engineering supplies, tools, plant, automotive or similar markets would be beneficial, but full product and industry training will be provided.
If you’ve consistently achieved sales success and are looking to join a supportive company where you can build a long-term career, we want to hear from you.
Apply Today
To apply, please send your up-to-date CV to Robert Cox, Senior Recruitment Consultant, Glen Callum Associates Ltd, or call 07398 204832 for a confidential discussion.
Job Reference: 4327RCF
Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know – we’re here to support you.
....Read more...
Field Sales Executive
Location: Scotland – Glasgow, Edinburgh, Paisley, East Kilbride, Livingston, Hamilton, Cumbernauld, Falkirk, Dunfermline, Motherwell
Salary: OTE £50,000+ (Uncapped Commission) + Company Vehicle + 28 Days Holiday + Mobile Phone + Laptop + Fully Remote Field-Based Role + Excellent Career Development
Are you a successful sales professional looking for your next career move?
Whether you’re an experienced Field Sales Executive, Territory Sales Manager, Area Sales Manager, Business Development Manager or a high-performing Internal Sales Executive, Telesales Person ready to step into a field-based role, this could be the opportunity you’ve been looking for.
We welcome applications from successful sales professionals from any industry. While experience within a technical, engineering, industrial or automotive environment would be advantageous, it is not essential. If you have a proven track record of winning business, building customer relationships and achieving sales targets, full product training will be provided.
This is an outstanding opportunity to join a market-leading technical support business that genuinely invests in its people, provides structured training and offers clear opportunities to develop your career into senior sales and management positions.
The Opportunity
We’re recruiting on behalf of a highly respected automotive aftermarket business that supplies specialist vehicle parts and technical solutions to independent garages and trade customers.
You’ll inherit an established and profitable territory across Scotland Central Belt while also identifying new business opportunities to further grow your area.
This role combines account management with business development, giving you the freedom to manage your own diary while building long-term customer relationships.
The Role
Managing and developing an established customer base across Scotland Central Belt.
Growing sales by identifying and winning new business opportunities.
Building long-term relationships with independent garages, workshops, motor factors and trade customers.
Promoting a comprehensive range of specialist automotive aftermarket products and technical solutions.
Planning and managing your own territory to maximise sales opportunities.
Delivering outstanding customer service while identifying opportunities to increase revenue and profitability.
Working remotely with the autonomy to organise your own schedule.
We are keen to hear from successful sales professionals from any sector.
Experience selling into technical, engineering, manufacturing, industrial, construction, electrical, mechanical, engineering supplies, tools, plant, automotive or similar markets would be beneficial, but full product and industry training will be provided.
If you’ve consistently achieved sales success and are looking to join a supportive company where you can build a long-term career, we want to hear from you.
Apply Today
To apply, please send your up-to-date CV to Robert Cox, Senior Recruitment Consultant, Glen Callum Associates Ltd, or call 07398 204832 for a confidential discussion.
Job Reference: 4327RCF
Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know – we’re here to support you.
....Read more...
Retail Store Support Manager
Location: Retail Head Office, Romford / Field Based Role
Starting Salary: £30,575 per annum
Hours: Full-time, 37.5 hours per week over 5 days
Ready to take the next step towards Area Management?
Are you a dynamic retail leader who thrives in a fast-paced, multi-site environment?
Do you have a passion for delivering exceptional customer experiences whilst driving commercial success for a meaningful cause?
We are looking for a Retail Support Manager to play a vital role in ensuring our retail shops continue to thrive, provide hands-on leadership support across our store network when it’s needed most.
What you’ll do:
You will work closely with the Regional Manager to deliver high-quality retail performance, maximise income, and support our ambitious growth plans.
Travel across our stores to provide operational leadership, particularly covering vacancies, sickness, and annual leave.
You will lead by example on the shop floor, inspiring teams, maintaining excellent standards, and ensuring a positive experience for every customer and donor.
Support delivery of the retail strategy and contribute to income growth targets
Support local fundraising activities, promotions, and community engagement events
Promote Gift Aid, and provide coaching to teams on income generation
Support training and development, including coaching on commercial performance
Build strong relationships with staff, volunteers, and stakeholders
Deliver outstanding customer and donor experiences across all stores
About you:
Proven senior retail management experience (minimum 2 years)
Experience managing multiple sites and teams
A strong track record of delivering commercial results
Excellent leadership, communication, and people development skills
Strong organisational and planning ability, with a results-driven mindset
Experience working across operations, finance, and customer service
The ability to work flexibly, manage competing priorities, and adapt to change
Desirable:
Experience in charity retail and working with volunteers
Full UK driving licence
Why join us?
This is more than just a retail role; it’s your chance to make a difference. Every sale you make helps fund vital care and support for local people and their families. You’ll be part of a collaborative and supportive retail team, where you’re encouraged to share ideas and grow in your career.
Plus, fantastic holiday entitlement starting with 27 days per year, plus birthday off and the store doesn't open Bank Holidays!
Amazing work/life balance plus you have the opportunity to utilise your amazing skills to make a difference!
Ready to make an impact in your local community? Apply now and be part of something truly rewarding.
By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. Your information will always be handled securely and professionally.
To view other great vacancies at C2 Recruitment, please visit our website.
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Customer service: Work with the Line Manager or Network manager to ensure that the schools are getting the best level of service. Requesting, follow-up and closing quotes with adequate description and detail
Technical responsibilities: Learn to maintain an up-to-date and accurate database of school hardware and software. Learn and demonstrate the necessary skills and behaviours to securely operate across all platforms and areas of responsibility in line with organisational guidance and legislation
Quality management: Ensure all written (emails) and verbal communication is of the highest level to both internal and external customers. Ensure any non-conformances are reported (for any mistakes or complaints etc.)
General: Attend apprentices training workshops and complete coursework in a timely manner in accordance with the relevant apprenticeship guidelines
Ensure excellent communication with schools, manager, and other team members
Training:Why choose our Azure Cloud Support Specialist Information Communications Technician apprenticeship?
The new Microsoft Azure Cloud Support Specialist Information Communications Technician Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Information Communications Technician Level 3 Apprenticeship programme enables the apprentice to:
Learn on-premises and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals qualification and a Microsoft 365 fundamentals qualification
Functional Skills in maths and English, if required
Get an introduction to Windows, Linux and PowerShell
Training Outcome:
90% of QA apprentices secure permanent employment after finishing their apprenticeship
Additionally, there may be opportunities to undertake further apprenticeship training as many of our programmes offer ongoing development tracks
Employer Description:Turn IT On provides a comprehensive range of hands-on ICT and computing support, MIS support, GDPR services and consultancy and training to more than 1,000 schools, by consultants and staff who understand teaching. Over half of our consultants have worked in education and we now employ in excess of 160 people across London and the Southeast. We put schools and their needs first, taking care of all their technology needs so that they can get on with teaching and learning.
As an inclusive employer, we are proud of the diversity and flexibility that we have, and the breadth of skills and experience of our staff. Turn IT On is a friendly and supportive place to work where people feel trusted and respected.Working Hours :Monday to Friday, between 8.00am - 4.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Analytical skills,Team working....Read more...
JOB DESCRIPTION
Job Title: Product Support Representative
Location: Kenosha, WI
Department: Product Support
Reports To: Manager, Product Support Group
Direct Reports/Manages others: No
Weekly Schedule: Hours are 9:00am - 5:30pm (training hours 8:00am - 4:30pm)
Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both home and industry. We offer a wide range of products including decorative fashion paints, durable industrial roof repair coatings and, of course, our famous rust-fighting formula that started it all.
Summary:
As our Product Support Representative, after extensive (paid) training, you will be the go-to problem solver for the end user of RO products. You will determine each customer's needs, answer their questions, share product information and provide effective solutions to their challenges while delivering exceptional customer service. This role is perfect for someone who thrives on no two days being the same, who loves solving problems, enjoys educating others and is passionate about providing exceptional customer service. Check out https://www.rustoleum.com for all the products and brands under the Rust-Oleum umbrella.
Responsibilities:
Communicates with customers by telephone, email, chat or social media channels to provide information about proper selection of products and their use, and to help resolve consumer issues.
Utilize product documentation as well as received training to support consumers across a wide assortment of products.
Documentation of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
Obtain and examine all relevant information to assess validity of problems and to determine possible causes.
Collaborate with other departments in the organization on the investigation and documentation of reported issues.
Requirements: This call center is operational from 7am- 6 pm. Flexible scheduling availability is required to accommodate our customers' needs.
3+ years' experience in customer service, preferably in a call center environment
Outstanding listening and communication skills. Must possesses a strong customer focus
Demonstrated ability to successfully 'think on your feet' - to analyze information received and quickly process it to determine what would be the appropriate next step in terms of additional information needed, appropriate resolution, or referral as beyond scope
Technical adaptability; should have the ability to learn new software, systems, etc. easily
Ability to incorporate technical knowledge, customer requirements, policy guidelines and situational information to resolve customer issues
Salary Range: $23.00 - $25.00/hour
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and generous PTO (vacation/sick days/parental leave). Rust-Oleum offers (9.5) paid holidays and (2) floating holiday per year.
We also offer a 401(k) plan after three months of employment. Associates are vested in the RPM Pension plan after completing five years of service.
Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online!....Read more...
To work as part of the Leisure Operations team, this role will support the Duty Management team in the smooth and efficient running of Hertfordshire Sports Village. The role involves helping to maintain high standards across the facility, ensuring a safe, clean, and welcoming environment for customers, whilst adhering to health and safety requirements and operational standards
To demonstrate a Service Excellence mindset by providing a consistent, efficient, high quality and customer-oriented service to all customers of the Sports Village through implementation of agreed operating procedures and standards, ensuring that the customer is at the heart of every decision
Lifeguarding is a key aspect of this role and an integral part of the apprenticeship. The successful candidate will be supported to achieve and maintain the National Pool Lifeguard Qualification (NPLQ), allowing them to become a fully qualified and active lifeguard. Training is planned for the October half-term break (26-31 October 2026, 08:00-17:00) and forms an essential part of the programme
Training:In years 1 and 2 the postholder will study the Leisure Team Member Level 2 apprenticeship, as well as completing relevant courses associated with the job role including lifeguard and fitness instructor L2. This will be followed in years 3 and 4 by the Leisure Duty Manager Level 3 apprenticeship as well as an option to complete a fitness instructor L3. On successful completion of both apprenticeships the postholder will be appointed to Trainee Duty Manager and continue to support the duty management team.
IQL Level 2 Award in Pool Lifeguarding (26-31 October 2026, 08:00-17:00 - attendance mandatory)
A Swim England Level 2 in Teaching Swimming or a STA level 2 Certificate in Teaching Swimming
Level 2 Certificate in Fitness or Gym Instruction awarded by; Focus Awards, Active IQ, Innovate Awarding, NCFE, VCTC or YMCA Awards
Level 3 certificate in First Aid (to be taken either as a stand-alone qualification or as a separate part of the IQL Level 2 Award in Pool Lifeguarding)
As part of the Level 3 apprenticeship, you will obtain a First aid at work certificate and Pool Plant Operator qualification
Training Outcome:On successful completion of the apprenticeships there will be an opportunity to continue onto a Degree Apprenticeship relevant to the business and its requirements.Employer Description:The University of Hertfordshire transforms lives by finding and powering potential, giving students the chance to succeed whatever their background. Based 25 minutes north of London in Hatfield, its two campuses have had continuous investment in social spaces, sports facilities, accommodation and a new science building. Courses are shaped by industry, leading to highly employable graduates.Working Hours :Working as part of a seven-day operation including bank holidays, the successful candidate must be available to work the following shifts: 6am - 2pm and 2pm - 11pm but not limited to, as part of a shift rota. Exact shifts TBC.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Team working,Initiative,Patience,Physical fitness....Read more...
Role: Technical Sales Manager
Location: Outskirts of Maidstone, Kent
Salary: £40,000–£50,000 DOE
Hours: Monday to Friday
Contract: Permanent | Full-Time
Are you an experienced technical sales professional with a passion for leading teams and driving operational excellence? Do you thrive in a fast-paced manufacturing environment where you can make a real impact on both people and processes?
Our client, a leading manufacturer of bespoke products, is looking to recruit a Technical Sales Manager to join their team on the outskirts of Maidstone. This is a fantastic opportunity for a confident leader to oversee the internal sales function, ensuring a seamless customer journey from initial enquiry through to production scheduling and order fulfilment.
Key Responsibilities
- Build and maintain strong relationships with customers, internal departments and production teams to ensure projects are delivered successfully.
- Monitor departmental KPIs, analyse performance and provide regular reports to senior management.
- Identify opportunities to improve sales processes, operational efficiency and customer service standards.
- Lead, motivate and develop the internal sales team, creating a positive and collaborative working environment.
- Ensure customer quotations are commercially competitive, accurate and issued within agreed timescales.
- Manage the sales process from initial enquiry through to order processing, production scheduling and fulfilment.
- Maintain accurate customer, quotation and order records using ERP and CRM systems.
- Support the team by providing technical and commercial guidance where required.
- Ensure all sales processes are carried out in line with company procedures and ISO quality standards.
- Coach, mentor and develop team members through regular training and performance reviews.
About You
- Proven experience leading and developing a successful technical sales or commercial support team.
- Previous experience within sales operations, estimating, commercial administration, sales office management or a similar role.
- Strong technical knowledge, ideally within manufacturing, engineering, construction or a related industry.
- Experience using ERP and CRM systems to manage customer and sales information.
- Commercially aware with strong analytical and problem-solving abilities.
- A proactive, positive and hands-on management style with a passion for developing people.
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...
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Internal Sales Engineer
Basildon
£39,000 - £42,000 Basic + Uncapped Commission + Training + Career Progression + Specialist Industry + Pension+ Immediate Start
Are you an ambitious Internal Sales Engineer or a technically minded individual with an electrical or mechanical background looking to take the next step in your career? Join a well-established specialist engineering company where you'll be part of a close-knit team that genuinely values your contribution. Benefit from industry-leading training, uncapped commission, and genuine opportunities to progress your career within a business that promotes from within.
This growing engineering business has built an excellent reputation for quality, technical expertise, and customer service. They are now looking for an Internal Sales Engineer to support their expanding customer base. If you enjoy combining technical knowledge with customer interaction and want to work in a stable business where your efforts are recognised and rewarded, this is the opportunity for you.
Your Role As An Internal Sales Engineer Will Include:
Handling Customer Enquiries & Providing Technical Product Advice
Preparing Quotations & Following Up Sales Opportunities
Building Strong Relationships With New & Existing Customers
Working Closely With The External Sales Team & Engineering Department
Identifying Opportunities To Grow Accounts & Maximise Revenue
As An Internal Sales Engineer You Will Need To Have:
Electrical or Mechanical Engineering Background
Experience Within Internal Sales, Technical Sales, Customer Service or Engineering Support
Strong Communication & Relationship Building Skills
A Proactive Attitude & Desire To Learn And Progress
Commutable To Chelmsford
If this sounds like you call Charlie Auburn on 02038137949 for IMMEDIATE CONSIDERATION or hit apply now.
Keywords: Internal Sales Engineer, Technical Sales Engineer, Sales Engineer, Engineering Sales, Internal Sales, Technical Sales, Mechanical Engineer, Electrical Engineer, Engineering, Customer Service, Technical Support, Account Manager, Business Development, Chelmsford, Essex, Woodham Ferrers,
This vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are that of an Employment Agency.
Future Engineering Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.
We will endeavour to respond to all applicants however due to the sheer volume of response, we can only guarantee that candidates who have been shortlisted will be contacted.....Read more...
Internal Sales Engineer
Chelmsford
£38,000 - £42,000 Basic + Uncapped Commission + Training + Career Progression + Specialist Industry + Pension+ Immediate Start
Are you an ambitious Internal Sales Engineer or a technically minded individual with an electrical or mechanical background looking to take the next step in your career? Join a well-established specialist engineering company where you'll be part of a close-knit team that genuinely values your contribution. Benefit from industry-leading training, uncapped commission, and genuine opportunities to progress your career within a business that promotes from within.
This growing engineering business has built an excellent reputation for quality, technical expertise, and customer service. They are now looking for an Internal Sales Engineer to support their expanding customer base. If you enjoy combining technical knowledge with customer interaction and want to work in a stable business where your efforts are recognised and rewarded, this is the opportunity for you.
Your Role As An Internal Sales Engineer Will Include:
Handling Customer Enquiries & Providing Technical Product Advice
Preparing Quotations & Following Up Sales Opportunities
Building Strong Relationships With New & Existing Customers
Working Closely With The External Sales Team & Engineering Department
Identifying Opportunities To Grow Accounts & Maximise Revenue
As An Internal Sales Engineer You Will Need To Have:
Electrical or Mechanical Engineering Background
Experience Within Internal Sales, Technical Sales, Customer Service or Engineering Support
Strong Communication & Relationship Building Skills
A Proactive Attitude & Desire To Learn And Progress
Commutable To Chelmsford
If this sounds like you call Charlie Auburn on 02038137949 for IMMEDIATE CONSIDERATION or hit apply now.
Keywords: Internal Sales Engineer, Technical Sales Engineer, Sales Engineer, Engineering Sales, Internal Sales, Technical Sales, Mechanical Engineer, Electrical Engineer, Engineering, Customer Service, Technical Support, Account Manager, Business Development, Chelmsford, Essex, Woodham Ferrers,
This vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are that of an Employment Agency.
Future Engineering Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.
We will endeavour to respond to all applicants however due to the sheer volume of response, we can only guarantee that candidates who have been shortlisted will be contacted.....Read more...
Effectively managing incoming calls/outbounds sales/cash calls in a professional and fluid manner
Generate sales leads via our back-office system – updating and supplying sales/admin with up-to-date current information
To communicate with suppliers and obtaining best prices/promotions for the business which will help in the following areas: Ebay/Amazon business accounts, Marketing Flyers (our marketing portal) for sales and offers to customers and prospects must be distributed, Government Tender portals – (looking for quoting opportunities), OEM Research acquired by signing in to supplier log-in portals (Quarterly), HP, Lenovo, Synaxon, Integra portal
Handle complaints/POD’s/Order despatchments to provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
To ensure that the prospect and customer database is updated and cleansed at all times and to ensure all information is updated on the contact management system/back office system – obtaining contacts from LinkedIn is vital
Follow communication procedures, guidelines and policies
Inputting orders for Niche Office Solutions Ltd via QuickBooks
To chase payments from customers in conjunction with back office system and your line manager, accounts payable process
To monitor and report the outstanding debt owed to Niche Office Solutions Ltd and report back to management
To work with the business manager on monitoring all outgoing and incoming parcels
To work with marketing department, on researching new verticals – Database led
To maintain a close working relationship with your line manager, ensuring communication is clear and concise and any ideas or issues are channelled effectively in a correct and professional manner
To research new video content from supplier/manufacturer portals and report back to marketing
Regularly use integra mailouts and communicate effectively with marketing in how to best to send these out and follow up
To act as a role model and exemplify best practice in your role
To work in-conjunction with your line manager to support HR processes
To work with marketing to help on WordPress development/e-commerce
Must assist in any other areas of work as and when requested by your manager or as determined by the need of Niche Office Solutions Ltd
The duties defined in the Job Description are not definitive and may be subject to future amendments dependent on the needs of the business.Training:
Business Administrator Level 3 Apprenticeship Standard
The apprentice will be expected to attend Craven College 1 day per fortnight (Wednesday) and be at work the other 4 days per week (5 days the other)
Training Outcome:
Permanent position may be offered on successful completion of the apprenticeship
Employer Description:At Niche Office Solutions, we provide a complete range of office supplies UK businesses trust. Whether you need everyday office stationery supplies, bulk orders, or tailored home office solutions, we make it simple to keep your workplace running smoothly.
Niche Office Solutions Ltd is a leading UK-based office supplies company. We offer buyers a friendly, convenient and quick one–stop shop service.
Over 140,000 office and workplace products, 292 categories covering stationery, IT, furniture, healthcare supplies, facilities, and telecoms. Partnerships with world-famous vendors including Brother, Canon, Lenovo, and more. We’re trusted by SMEs, blue-chip companies, charities, and NHS Trusts across the UK.Working Hours :Monday to Friday. Exact hours TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
Sales Manager- Award Winning Spirits Portfolio – Southeast – Up to £45,000 plus packageMy client is one of the leading sustainable spirits brands in the country with a range of award-winning spirits, all crafted to perfection. This independent business has a strong track record across London and Southeast with a high demand and strong wholesale presence.They are currently seeking a Sales Manager to drive growth across the London / South East region. This opportunity will consist of managing and winning business across the region, driving brand activations throughout the on-trade and leading the sales team to deliver on rate of sale. This is a commercial role with a focus on developing relationships across key venues.This role is a strategic role with a target for growth and development, ideally based in and around the Southeast with access to head office.Company Benefits:
Competitive salary with performance-related bonus.Opportunities for professional development and career progression.The chance to work with Premium and Award winning brands!
The Sales Manager Key Responsibilities include:
Drive business growth by increasing sales volumes and securing new business within the on-trade sector (pubs, bars, restaurants) and Off trade.Build and maintain strong relationships with key accounts, ensuring long-term partnerships.Develop and execute tailored sales strategies to meet customer needs and company objectives. Manage a lead a junior sales team to success!Manage the commercial aspects of accounts, including pricing, contract negotiations, and profit margins.Regularly meet with customers to discuss product offerings, market trends, and growth opportunities.Collaborate with internal teams (marketing, logistics, finance) to deliver seamless customer service.Monitor competitor activity and market trends to stay ahead of the industry landscape.
The Ideal Sales Manager:
Proven experience in a sales or account management role within the drinks, hospitality, or FMCG sector. Specifically, within the Southeast.Strong understanding of the on-trade environment, including pubs, bars, and restaurants.Excellent communication and relationship-building skills.Commercially astute with the ability to negotiate and manage complex contracts.Self-motivated, target-driven, and able to work independently.Full UK driving license and willingness to travel regularly.
If you are interested in having a chat about this role, please forward updated CV’s to Mark@corecruitment.comCOREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website www.corecruitment.com or call us on +44 207 790 2666 for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram....Read more...
