Responsibilities
Shape and maintain the technical roadmap for Service Packs in line with the organisation’s Digital Strategy and M365 optimisation plan.
Establish and enforce Power Platform development standards, naming conventions, environment strategy and ALM processes.
Champion best practice, accessibility and user‑centred design across Digital & Customer Solutions to standards defined by the team.
Lead the end‑to‑end delivery of model‑driven and canvas Power Apps, custom connectors, Dataverse schema and Azure integration components.
Configure role‑based security, data loss prevention (DLP) policies and automated tests; manage DevOps release pipelines.
Drive iterative, Agile delivery—backlog refinement, sprint planning, demos and retrospectives.
Continually review procedures, automate manual processes and exploit new Power Platform capabilities (e.g. Co‑Pilot, AI Builder) to maximise value.
Maintain technical documentation, architecture diagrams and knowledge‑base articles.
Keep current with Microsoft roadmaps, attend relevant user groups and sustain professional certifications.
Build productive relationships with service leads, suppliers and partner authorities; provide clear, jargon‑free advice to senior stakeholders when required.
To keep under review and develop the structures, procedures and working methods for which the post holder is responsible to ensure an integrated, effective and efficient approach to the delivery of services.
To ensure that working practices and processes are developed that maximise the use of new technology to ensure efficient and effective delivery of services to residents.
To present timely and relevant advice and information to senior stakeholders
To deal promptly with all matters requiring the post holder’s personal attention.
To establish and develop effective working relationships and productive partnerships with all the relevant partners, including those in e.g. education, health, social services, Independent and voluntary sectors.
Additional Information
Hybrid working (up to two days per week at the Officer).
Typical decisions: selection of integration patterns (custom connector vs Azure Function), approval of pull‑requests, prioritisation of backlog items balancing risk‑reduction and value realisation.
Error impact: incorrect data mapping could misinform corporate KPIs; robust automated tests and peer review mitigate this.
Essential
Degree or equivalent experience in Computer Science, Information Systems or a related discipline
3+ years designing, developing and supporting production Power Apps & Dataverse solutions
Hands‑on integration with Integra (finance), Axiom (budget management), Northgate/Zellis (HR and payroll) or similar finance/HR systems via REST or OData APIs
Proficient in Power Fx, JavaScript/TypeScript, .NET C#, T‑SQL, DAX and JSON
Strong data modelling, ETL and SQL performance‑tuning skills
Able to lead Agile ceremonies, mentor junior developers and manage product backlogs
Excellent stakeholder engagement, requirements‑workshop facilitation and documentation skills
Speak confidently and accurately, adapting vocabulary to audience
Listen actively to understand user needs and tailor responses
Desirable
Microsoft Certified: Power Platform Developer Associate (PL‑400)
ITIL v4 Foundation and/or Agile (Scrum) certification
Experience with Azure Functions, Logic Apps, Service Bus, API Management and DevOps pipelines
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An outstanding new job opportunity has arisen for a committed Registered Care Home Manager to manage an exceptional care home based in the Boston, Lincolnshire area. You will be working for one of UK's leading health care providers
The home specialises in providing nursing and residential care for service users with dementia, learning disabilities or sensory impairment
**To be considered for this position you must be qualified as a Registered General Nurse with a current active NMC Pin or Hold experience in managing nursing homes**
As the Registered Home Manager your key responsibilities include:
Effectively manage your staff, providing information, guidance and on-going supervision and support, recruiting new staff and continually develop and encourage your team
Working with your Area Manager you will continually ensure that business objectives and the CQC compliance criteria are met, by cultivating good working relationships with all your stakeholders and actively work in a Collaborative way to ensure our service and care levels are outstanding
You will have full commercial control and work closely with the Customer Relations Team to ensure that optimum occupancy is maintained in your home by creative marketing strategies ensuring cost control over fees and staffing
Using various systems you will be submitting regular management Information reporting on all aspects of the homes, from occupancy levels, fees, budget controls and staffing
You will also be working closely with the Hospitality and Maintenance teams to ensure the best standards in the homes environment, including food presentation standards, housekeeping standards and the care and maintenance of residents' clothing and building
The following skills and experience would be preferred and beneficial for the role:
Care Home Management role with at least 3 years’ experience as a Registered Home Manager with CQC
Experience and knowledge of working in dementia care
Have a proven track record in management and delivery of high-quality care within a residential setting and financial management planning
Proven experience of managing a care team, encouraging, leading and motivating others
Strong understanding of safeguarding, compliance and care inspectorate
The successful Registered Care Home Manager will receive a excellent salary of £50,000 - £55,000 per annum DOE. This exciting position is a permanent full time role working on days. In return for your hard work and dedication you will receive the following generous benefits:
**Bonus**
30 days holiday (FTE) (including bank holidays) with the ability to increase up to 35 days per year based on service, increasing each year
Exciting opportunities for career progression (and we have lots of staff who can tell you about their progression!)
Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications
Annual Company and Personal Performance based Bonus Scheme*
Pension contributions
Paid for DBS Check
An excellent range of discounts for restaurants, shops, cinemas, days out and more!
Annual Staff Awards Programme across all our Homes celebrating our great staff
Reference ID: 4186
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV....Read more...
Contract Manager – Strategic Vendor Engagement (with De-merger Experience)
Hybrid (Birmingham HQ 1-2 days per week)
£450-500 P/D (ASAP start)
Outside IR35
Our customer is seeking a Contract Manager to be responsible for overseeing the full contract lifecycle for a varied portfolio of strategic suppliers, including those providing recruitment, HR and reward services, insurance brokerage, procurement support, and employee benefits. The role focuses on delivering commercial value, ensuring regulatory compliance, and maintaining productive supplier relationships—particularly during key organisational changes such as de-mergers.
Key Responsibilities:
Contract Negotiation & Drafting:
Take ownership of negotiating and drafting agreements across HR, recruitment, insurance, and employee benefits categories.
Ensure all contracts are compliant with legal standards, commercially effective, and aligned with internal risk and policy frameworks.
Support During De-mergers & Transitions:
Offer expert contractual guidance throughout the planning and delivery of de-mergers or structural changes.
Revise existing supplier agreements to reflect changes in business ownership, service delivery, or organisational structure.
Contribute to the smooth separation of shared services while maintaining business continuity.
Cross-Functional Stakeholder Engagement:
Collaborate with HR, Legal, Procurement, and Finance teams to define service needs and ensure contract terms meet operational objectives.
Supplier Management & Engagement:
Act as the primary contact for contract-related queries and issues from third-party vendors.
Foster strong, value-driven relationships with key suppliers to support consistent service quality.
Contract Governance & Compliance:
Implement robust governance frameworks to oversee contract activity, including escalation routes, review processes, and audit documentation.
Ensure adherence to applicable procurement laws and regulations, such as PCR 2015.
Supplier Performance Management:
Develop and oversee performance metrics such as SLAs and KPIs to evaluate supplier delivery.
Lead regular performance assessments and champion continuous improvement initiatives.
Lifecycle & Change Management:
Manage the full lifecycle of contracts, from renewal and extension to amendment and termination.
Create and maintain structured, easy-to-follow workflows (e.g., swim-lane diagrams) to support change control processes.
Essential Skills & Experience:
Extensive hands-on experience in managing contracts within HR, recruitment, insurance, and employee benefits categories.
Strong negotiation skills with a keen understanding of commercial value and risk management.
Demonstrated ability to support major organisational changes, including de-mergers, restructures, or business separations.
Solid grasp of public sector procurement processes and relevant contract legislation.
Exceptional communication and stakeholder management abilities, with a collaborative approach.
Well-versed in contract governance and supplier performance monitoring frameworks.
Interested? Please submit your updated CV to Olivia Yafai at Crimson or immediate consideration.
Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers!
Crimson is acting as an employment agency regarding this vacancy
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Specific duties include:
Gaining Insurance knowledge and experience including studying for Chartered Insurance Qualifications
Working closely with Account Executives and other experienced Handlers to ensure clients’ needs are met, renewals are issued on time and mid-term adjustments processed
Learn to prepare new business quotations
Under the supervision of Account Executives and Account Handlers and as experience grows you will learn how to process other more complex business insurances and advise clients on their insurance needs
Refer and liaise with insurance underwriters as appropriate
Prepare and broke renewals and new business for these policies
In addition, you should learn to approach your work within HM’s Core values of:
Personal Service, Integrity, Value for Money and Expertise.Training:Working week: Monday to Friday 8.30am - 5.00pm
Level 3 Insurance Practitioner.
Cert CII.
12-15 Months.
Level 4 Insurance Professional.
Dip CII.
24-27 months.
Level 6 Senior Insurance Professional.
ACII.
30-36 months.
Total hours per week: 37.5
Expected duration:
18 months (min) - 36 months (dependent on level).
Hazelton Mountford’s insurance head-office, within the centre of the ‘faithful city’ Worcester. We relocated within the city into our current offices in 2014.
4 Bank Street, Worcester, WR1 2EW.
Telephone: 01905 611951
www.hazeltonmountford.co.ukTraining Outcome:Commercial Insurance Broking offers an extremely rewarding and varied career dealing with a huge variety of clients ranging from local businesses to multi-national organisations, charities to haulage contractors.
Hazelton Mountford have a rewarding career plan that can lead in various directions depending on your skills and ambitions. Employee benefits, generous salaries and a friendly community working environment.
A Hazelton Mountford apprentice not only needs the basics of good maths and English but also strong relational and interpersonal skills, the ability to take initiative, a drive to succeed and the ability to fit into our team.
Learn more about our journey into insurance here: www.hazeltonmountford.co.uk/latest-news/our-insurance-journey-by-hazelton-mountford/
Please click on the link to hear more about what it’s like to work in insurance broking: https://d10ou7l0uhgg4f.cloudfront.net/wp-content/uploads/2019/10/18152817/ITN-interview.jpg.
To find out more about the Chartered Insurance Apprenticeships, please email Gordon Hazelton: gordon@hazeltonmountford.co.uk.Employer Description:Hazelton Mountford are a leading, privately owned independent chartered insurance broker providing business insurance, private clients insurance and a tenant referencing service.
The Hazelton Mountford Group, established in 2008 is a relational, people centred business. The team remain people-centric and always treat clients in accordance with their core values: Personal Service, Expertise and Integrity.Working Hours :Monday - Friday 8.30am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Negotiating Skills....Read more...
Reception duties to include meeting patients, visitors and staff and dealing with face to face/telephone enquiries.
Maintain healthcare records including computerised systems and databases.
To receive and make internal & external telephone calls from staff, service users/patients, members of the public and external agencies ensuring that messages received are appropriately signposted and actioned.
Preparation of clinics, i.e. ensuring up to date records are available.
Type up correspondence as required (letters, memos and reports etc).
Co-ordinating healthcare appointments for patients.
To implement and maintain adequate filing and follow up systems.
Transfer of individual and bulk files for archiving between locations.
Filing and photocopying, scan and attaching documents.
Input clinical data and maintain.
Identify health and safety practices that are appropriate to self and others.
To participate in appropriate training courses and updates in accordance with mandatory requirements and undertake a personal development plan.
To be flexible in the role and to cover other areas to support the demands of the service.
To undertake any other duties that would be a reasonable expectation of the role.
Training:The successful candidate will complete a Business Administration Level 3 Apprenticeship standard:
Level 3 Business Administration Standard
Functional Skill Level 2 in Maths
Functional Skill Level 2 in English
Knowledge-based off the job training will take place during the 18 months of the Apprenticeship both remotely and face to face.
Training Outcome:You will develop skills and knowledge throughout the apprenticeship. There are employment opportunities to apply for after the apprenticeship to progress with this employer. This employer is committed to training employees in higher level qualifications.Employer Description:#TeamNottsHC comprises over 11,000 dedicated colleagues who #MakeADifference every day. We deliver intellectual disability, mental health, community health, forensic, and
offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire, and South Yorkshire. Our care is provided from over 200 sites, spanning community locations, acute settings, and secure environments, including prisons.
We are one of the largest mental health and community Trusts in the East Midlands and one of Nottinghamshire's biggest employers. We also host national and regional services, such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.
We offer a variety of employee-led staff networks, including Equality, Diversity, and Inclusion (EDI) groups, the Green Champions network, the Freedom to Speak Up network, the Health and Wellbeing Champions network, and the Menopause Champions network. These networks play a vital role in supporting our diverse workforce and promoting a culture of inclusivity.
The health and wellbeing of our colleagues is a top priority. We invest significantly in this through our in-house occupational health and staff counselling services, supported by a dedicated Health and Wellbeing team.
The Trust is committed to reducing its carbon emissions, with a specialised Energy and Environmental team working to ensure compliance with environmental legislation, enhance our environmental performance, and achieve our net-zero commitment.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
JOB DESCRIPTION
Commercial Roofing Foreman
Benefits:
Base Salary + Annual Bonus
Eligible for overtime
401K
Pension
Health Insurance
Paid time-off
Company Vehicle
Essential Duties & Responsibilities
Conduct the daily onsite safety brief prior to the start of the WTI project with the Sales Rep, customer and the WTI Crew. Inspect and ensure all surroundings, equipment and tools and identify and discuss any safety concerns. Complete the Daily Hazard Analysis form and submit to the Supervisors as applicable
Ensure all project communication is completed prior to the start of any WTI project. This includes but is not limited to communication with:
Sales Rep on weekly/daily schedule
WTI crew members to discuss scope of work and daily tasks
The customer pre-arrival, at arrival and at completion of the day's work
WTI Supervisor on schedule changes, project, and crew updates, etc.
Efficient project management will include managing crew start and end times and production rates, ensuring tools and materials are available to complete the assigned project safely and efficiently, and completing the project per the scope or work or specification.
The WTI Foreman will complete an end of day and/or end of project walk through to ensure quality repairs and address any items prior to leaving the job site. Before and after pictures will be sent to the Sales Rep and information will be sent daily on project status. These items will include, detailed work performed updates, materials consumed, and supplies purchases are all recording daily.
Ensure that all WTI Field Reps will have a professional appearance and customer interaction while completing services for a customer.
The Field Resource Foreman is responsible for the ordering, tracking, and monitoring inventory and ensure Quarterly cycle counts are completed and submitted timely.
Per pricing procedures review each field service project over $5,000 for pricing accuracy.
Submit all projects over $20,000 to the WTI Supervisor prior to submitting to the Sales Rep or customer.
Manage, monitor, and document performance of Field Resource Reps and take appropriate steps or corrective measures to resolve employee and work-related issues. Consult with WTI Field Resource Supervisor and Human Resources as needed.
Perform any other duty and/or project as required or assigned by the WTI Supervisor and/or Regional Manager.
Skills & Qualifications
Minimum five years' experience in the commercial roofing industry.
Must be thoroughly familiar with built-up, EPDM, PVC, and other forms of low-slope roofing systems as well as metal and other steep slope roofing systems and how to properly repair them..
Ability to read, write, and speak English. The salary range for applicants in this position generally ranges between $55,000 and $75,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
We are looking for enthusiastic individuals to join our team as an Optical Assistant Apprentice. This is a fantastic opportunity for someone who is interested in pursuing a career in the optical industry and looking to gain valuable experience and skills.As our new apprentice, you will be working alongside our experienced team members to provide excellent customer service to our clients.
You will be responsible for tasks such as:
Booking appointments
Dispensing glasses
Maintaining accurate records
Providing advice to customers on the best products for their needs
Greeting customers in a professional and friendly manner as they enter the practice
Interpreting and understanding a clinically issued prescription, its effects on the eye, and the customer's vision
Helping customer's select spectacle frame(s) that are suitable in terms of comfort, looks good and fits lifestyle requirements
Be able to explain the features and benefits of particular frames, using non-technical customer friendly language
Measuring the frames and ensure they are a suitable size for a customer and can accommodate their lenses
Making adjustments to customers spectacle frames using the correct tools to ensure stability and comfort
Basic frame repairs
Have a good knowledge of Ophthalmic lenses, tints and coatings to be able to meet visual / lifestyle requirements
Ordering prescription glasses and contact lenses in for the customer
Correct completion of NHS paperwork and written records in-line with company procedures
You will also have the opportunity to learn about the latest optical technology and trends, and gain experience in a fast-paced and dynamic industry. This is a fun and exciting role that offers the chance to work with a great team of people, and to develop skills that will be valuable throughout your career.Training:
Level 3 Optical Assistant Apprenticeship
Functional Skills Level 2 maths and English can be obtained on the course if you dont already hold these qualifications
Training Outcome:The successful candidate will work towards achieving a Level 3 qualification in optical and gain experience in a busy optical practice.
Upon completion of the Level 3 qualification, you will be an experienced and qualified optical assistant, and as such, you can continue building up skills that will always be in demand. Career breaks and part time working are often possible.
You could go on to acquire higher level optical qualifications such as:
Ophthalmic Dispensing- Become a qualified Dispensing Optician.
Contact lens Optician - fit Contact lenses.
Low vision specialist - help people where traditional spectacles will not suffice. Supply low vision aids, magnifiers, advice on improving contrast and on other non Optical aids such as bump-ons.
Optometry courses - carry out full eye examinations and issue prescriptions.
Clinical representative- visiting practices introducing new frame ranges and Ophthalmic lenses.
In-practice trainer - You could use your knowledge to train others.
Other non-clinical roles:
Practice Management- you could complete a management course.
Practice ownership- you could go into business yourself, partnership or franchise.
Employer Description:Daniels and Wheatcroft Opticians has a long history of delivering superb eyecare in Hull. Our practices started out separately on Spring Bank: Daniels Turner Opticians was established in the early 1980s and Wheatcroft in the late 1940s.Working Hours :Monday-Wednesday 9am-5pm
Saturday 9am-12:30pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
Throughout the apprenticeship, you’ll work at our Support Office within the Customer Success Team, where you will learn to:
Contribute to a wide-reaching review process, identifying and suggesting business improvements, streamlining operations across a large national company
Understand key business systems and databases, learning to create and manage reports, build dashboards, and maintain high-quality digital data to support Sales, Marketing and Customer Service teams
Use the CRM platform, Salesforce, to effectively to manage workflows, report on business metrics and customise reports
Develop your technical skills to contribute to the business digital transformation project
Build project management skills, learning to manage small-scale projects and helping with planning, setting timelines, tracking progress and reporting outcomes
Understand and use project management tools and methodologies
Identify potential inefficiencies and suggest improvements, learning root cause analysis methods and Lean Principles
Build an understanding of the principles of continuous improvement, participating in developing new ideas for process optimisation
Become an ambassador for our “Customer First” culture, resolving any issues quickly and keeping your colleagues and customers informed, so they feel truly valued
Manage multiple tasks and deadlines as part of a varied workday in a fast-paced operational environment
Training:You will complete a level 3 Business Administrator Apprenticeship Standard. This programme will be delivered using a combination of:
Workplace experience to gain practical skills
Guidance and training from an experienced workplace mentor
Industry-recognised training leading to an apprenticeship qualification. You will attend training workshops both online and in person. These will take place within the workplace and at other training locations
On successful completion of the level 3 apprenticeship, there will be an opportunity to continue your development and progress to a level 4 qualification
Training Outcome:On successful completion of the level 3 apprenticeship, there will be an opportunity to continue your development and progress to a level 4 qualification. This would support the opportunity to progress to a Customer Success Analyst role.Employer Description:Sunbelt Rentals is the leader in equipment rentals in the UK, Ireland, US and Canada - as well as specialist operations in Europe. We provide a range of solutions to every market and sector, including construction, industrial, energy, infrastructure, government and events. Our teams make the impossible possible and the unthinkable doable. Turning what if into what is. Our people are at the heart of our values and they’re our greatest asset. We rely on you to look after our customers so in return, we take good care of you. We recognise the value and uniqueness of our team-mates and are committed to creating a diverse and inclusive Sunbelt Rentals, providing equality of opportunity and a culture of fairness and respect. Your health, safety and wellbeing is really important to us. We’re raising awareness and providing support through initiatives such as our mental health awareness campaign and first-aider programme. You’ll also be able to access a 24-7 employee assistance helpline, counselling services and financial wellbeing support.Working Hours :In agreement with the manager, but Monday–Friday between the hours of 8.00am - 5.30pm e.g., 8.00am - 4.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative....Read more...
Role : Mechanical Building Engineer – WestminsterBenefits: up to £45,000 / 40 hour week / 8am – 5pm with 1 hour lunch included / 22 + 8 days holiday / Monday – Friday / Private Medical / Death in service / Pension We are an international facilities management company with over 100 years experience in the industry, currently employing over 4000 engineers. We work closely with many industries such as government, healthcare, education, retail and the aviation industry. Our services in the hard sector include, Electrical and mechanical maintenance, building services, fire safety, and compliance. Job Overview: The successful candidate will be responsible for maintaining and servicing mechanical building systems, including Air Handling Units (AHUs), Fan Coil Units (FCUs), pumps, and valves. You will also be expected to undertake minor works across other trades as required. Working on a secure government contract, you must be able to pass Security Clearance (SC) checks. Key Responsibilities:
Perform routine maintenance and repair on AHUs, FCUs, pumps, and valves.
Troubleshoot mechanical faults and carry out effective repairs.
Conduct planned preventative maintenance (PPM) on building systems.
Complete relevant documentation and reports in line with compliance requirements.
Support other maintenance tasks as required, including basic electrical, plumbing, and general building upkeep.
Liaise with clients and stakeholders professionally and courteously.
Ensure adherence to Health and Safety regulations at all times.
Skills and Experience Required:
Proven experience in mechanical building maintenance within a facilities management environment.
Strong knowledge of AHUs, FCUs, pumps, valves, plumbing, and general HVAC systems.
Flexible approach to work, willing to assist with other trades as needed.
Excellent problem-solving skills and attention to detail.
Good communication and customer service skills.
Ability to work independently and as part of a team.
Must be eligible to obtain Security Clearance (SC).
Qualifications:
NVQ Level 2/3 in Mechanical Engineering or equivalent.
Valid CSCS card preferred.
Health and Safety certification (e.g., IOSH, NEBOSH) desirable.
Benefits:
Competitive salary and benefits package.
Opportunities for career progression and development.
Supportive and inclusive work environment.
Secure, long-term contract with a reputable employer.
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1) Maintain comprehensive financial and asset records 2) Assist with the management of defined budgets3) Raise orders in OEO and OHMS and ensure invoices are processed within set timescales4) Assist in the contract administration and coordination of investment work5) Provide administrative support and ensure effective and appropriate administrative systems are in place to support the work of units within the Investment Service6) Recording and collating statistical and other information, producing returns and monitoring reports7) Assist with the management of IT systems including data inputting, manipulation and retrieval of data8) Assist in the production of reports, specification’s, estimates, drawings and other information as required9) The collection, quality checking and collation of information from a variety of sources10) Liaise effectively at all levels with other SCC sections, contractors and other agencies11) Provide and collect information to and from service users both in writing, over the telephone, and in person. Taking any necessary action to follow up12) Undertake occasional site visits and basic surveys to customers and properties to ensure the effective delivery of investment activities13) Assist in the preparation of display materials and organisation of tenant consultation events that relate to the investment programme14) Assist with training activities15) To undertake any other related duties and responsibilities as may arise16) All duties and responsibilities should be carried out in accordance with agreed SCC policy and procedures, in particular the policies on Equal Opportunities and Health and SafetyTraining Outcome:
Opportunity to move into a full time role upon completion
Employer Description:Sheffield City Council is the local authority for the City of Sheffield, a metropolitan borough with city status in South Yorkshire, England. The council consists of 84 councillors, elected to represent 28 wards, each with three councillors. It is currently under no overall control, with Labour, the Liberal Democrats and the Green Party each holding chair positions in a proportionate number of committeesWorking Hours :Monday- Friday
Shifts to be confirmed
37 Hours a weekSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Assist with planning, preparing and delivering quality play opportunities within a safe and caring environment.
Providing comprehensive care for the children including collecting them from school and delivering them safely to the club.
Setting up the play space including moving furniture and play equipment.
Providing refreshments and ensuring that hygiene, health and safety standards are met.
Administering first aid when necessary.
Consulting with children and involving them in planning activities.
Helping with club administration, where necessary.
Encouraging parental involvement in the club.
Facilitating good communication with all members of the organisation, parents, and schools.
Undertaking appropriate and relevant training.
Keeping the work environment healthy, safe and secure.
Working within the framework of the club’s policies and procedures.
Training:Working towards completing Level 3 Early Years Educator Apprenticeship Standard. Work based learning with regular teaching session with the Assessor.Training Outcome:There will be opportunities for progression and a permanent position subject to performance.Employer Description:At Jam Childcare we are passionate about providing the highest quality care for children. As mums ourselves, we understand how difficult it is to find quality care for your children when working. After working in childcare for over 10 years before having our own children, we had to leave full time work when they went to school as there were no provisions for out of school care in the area, this led to us starting Jam After School Club in Sawbridgeworth.
Our vision is to provide parents with a service where they can fully relax knowing that their children are happy and well cared for, in environments where they feel safe and confident and by people who truly care and appreciate them as individuals.
We want to be able to provide a personal service that caters to individual needs which is why we aim to be as flexible and accommodating as possible.Working Hours :Monday, 7.30am to 9.00am and 3.00pm to 6.00pm.
Tuesday, 7.30am to 9.00am and 3.00pm to 6.00pm.
Wednesday, 7.30am to 9.00am and 3.00pm to 6.00pm.
Thursday, 7.30am to 9.00am and 3.00pm to 6.00pm.
Friday, 7.30am to 9.00am and 3.00pm to 6.00pm.Skills: Communication skills,Organisation skills,Customer care skills,Team working,Initiative,Patience,Reliable,Enthusiastic....Read more...
Assist with planning, preparing and delivering quality play opportunities within a safe and caring environment
Providing comprehensive care for the children, including collecting them from school and delivering them safely to the club
Setting up the play space, including moving furniture and play equipment
Providing refreshments and ensuring that hygiene, health and safety standards are met
Administering first aid when necessary
Consulting with children and involving them in planning activities.
Helping with club administration, where necessary
Encouraging parental involvement in the club
Facilitating good communication with all members of the organisation, parents, and schools
Undertaking appropriate and relevant training
Keeping the work environment healthy, safe and secure
Working within the framework of the club’s policies and procedures
Training:Working towards completing Level 2 Early Years Practitioner Apprenticeship Standard. Work based learning with regular teaching session with the Assessor.Training Outcome:There will be opportunities for progression and a permanent position subject to performance.Employer Description:At Jam Childcare we are passionate about providing the highest quality care for children. As mums ourselves, we understand how difficult it is to find quality care for your children when working. After working in childcare for over 10 years before having our own children, we had to leave full time work when they went to school as there were no provisions for out of school care in the area, this led to us starting Jam After School Club in Sawbridgeworth.
Our vision is to provide parents with a service where they can fully relax knowing that their children are happy and well cared for, in environments where they feel safe and confident and by people who truly care and appreciate them as individuals.
We want to be able to provide a personal service that caters to individual needs which is why we aim to be as flexible and accommodating as possible.Working Hours :Monday – 7.30am to 9am – 3pm to 6pm
Tuesday - 7.30am to 9am – 3pm to 6pm
Wednesday - 7.30am to 9am – 3pm to 6pm
Thursday - 7.30am to 9am – 3pm to 6pm
Friday -7.30am to 9am – 3pm to 6pm.Skills: Communication skills,Organisation skills,Customer care skills,Team working,Initiative,Patience,Reliable,Enthusiastic....Read more...
Learn all health and safety information, your responsibilities and the relevant regulations relating to all aspects of your work, including medical x-ray
Co-ordinate and plan your days work with the engineer ensuring that you arrive as agreed and have any required equipment that you will require for the task
Follow all engineering procedures and processes diligently to ensure the task is carried out correctly
Learn Planned Preventative Maintenance following defined procedures
Be part of an Installation team learning how to install and commission complex medical imaging equipment
Develop your fault finding skills to problem solve mechanical issues, parts replacement and testing electrical and electronic components including safety testing
Testing and calibrating the x-ray output from the system, ensuring the system delivers the correct characteristics of x-ray output for the procedure and ensure that critical system alignments are correct
Routinely installing and updating software, our systems are a mixture of Windows and Linux platforms with bespoke operating software
Full training will be provided along with continued support and coaching from the Management team and colleagues within the Xograph Engineering team.
This role is based from home working alongside our Field Service Engineers in medical set- tings mainly across the North West of England with occasional work across the UK learning and developing the skills required to become an X-ray Engineer. This is blended with college attendance to provide full apprenticeship programme.Training:
Engineering Technician - Technical Support Technician - https://www.instituteforapprenticeships.org/apprenticeships/st0457-v1-5
20% off the job training at Newcastle College (ST5 2GB) or Stafford College (ST16 2QR)
Training Outcome:Could lead to a permanent position for thr right person.Employer Description:Xograph is a leading medical imaging equipment supplier serving healthcare providers throughout Ireland and Great Britain. Since 1967 we have provided innovative medical imaging technology, supported by a nationwide team of highly trained engineers and clinical applications specialists.Working Hours :40 hours per week. The role of the Field Service engineer is determined by our customer requirements therefore there may be a need for occasional early starts or late finishes.Skills: Communication skills,IT skills,Problem solving skills....Read more...
Taking orders from customers, via the phone, emails and website requests
Processing the order on their internal system
Answering queries for customers via the phone and email and liaising with the internal team for support
Creating accounts on the internal system
Sending price lists to customers
Speaking to customers' faces when they come into the trade counter at reception
SKILLS REQUIRED:
Examples: (Please make sure these are relevant to the apprenticeship)
Confident and people person as will be speaking to lots of different customers
Excellent communication skills (written and oral),
Strong IT skills,
Effective time management (Planning & Organising),
Problem-solving & analytical skills,
Really lovely team, looking for a hands-on team player
Training:https://www.instituteforapprenticeships.org/
Functional Skills level 1 / 2.
You are required to come into the City Hub campus 1x Monday a month to join the other apprentices - you will be set work in this class to do over the month which will be marked and feedback given. You will have one-to-one every 4-6 weeks via Teams/and set tasks with the employer on teams or face-to-face review. Meetings will take place with the assessor and the employer every 12 weeks, this is also either face-to-face or via teams.Training Outcome:Progression into an office-based business administration role.Employer Description:We are one of the largest suppliers of Underfloor Heating Systems in the UK, but still able to offer personal service with our staff based in Nottinghamshire. We are dedicated to supplying the best quality underfloor heating products at affordable prices & this is supported by first class customer service & advice. So whether you are just tiling a small bathroom or looking for a full home heating system, we are confident that we have the right system for you. Our Range includes water underfloor heating kits or just the underfloor heating manifold, underfloor heating pipe, heated floor mat, free cable, insulation, mirror demister pads, plus many products.Working Hours :Monday – Friday. 8.30am - 5pm with 45 mins lunch break. 4pm finish on a Friday.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Initiative,Non judgemental....Read more...
Overall workload revenue and profit contribution for Azure, responsible for accurate pipeline and sales forecasting.
Support the creation of repeatable GTM campaigns that are rolled out through the Infinigate Partner Management teams which drive customer frequency and yield.
Recruit and manage key strategic Azure resellers growing their revenue and profit to agreed targets.
Provide insight and recommendations which support the development of Infinigate’s Professional and Managed Service offerings.
Participate in partner education, events and communication programs, encouraging the utilisation of Infinigate’s GROW and EDGE.
Work with the Microsoft SMC & GPS Channel Sales teams to ensure effective delivery of programs such as the SureStep program.
Engage with select security vendors to drive repeatable GTM solutions, offers and campaigns in partnership with the Marketing & Product teams.
Maintain a constant focus on Partner Satisfaction and achievement of Infinigate’s world-class NPS rating.
Training:Why choose AI & Digital Support?
This programme brings together AI, Microsoft Copilot and broader digital skills to provide support and advice to users across a wide range of business software and Generative AI applications, enhancing digital transformation and increasing AI literacy across your organisation.
Accelerate AI adoption
Streamline productivity
Champion innovation
The AI & Digital Support programme integrates live and online workshops with self-paced learning, employing a guided discovery approach for individual learner contexts.
Learners are assigned a Digital Learning Consultant (DLC) for personalised coaching and support. These specialists ensure their successful progress, wellbeing, and readiness for assessments.
Apprentices will learn to use a variety of tools and technologies, including:
Microsoft 365
Microsoft Copilot
SaaS (Software as a Service) applications
Training Outcome:Potential full time position upon completion.Employer Description:The Infinigate UK Cloud Sales team is responsible for driving the recruitment, activation and ongoing management of Infinigate Partners (our reseller channel) along with supporting their growth through sales and technical enablement, delivering the associated revenue and profit growth, partner satisfaction and team targets. The team is responsible for owning the overall business relationship with our partners and is the main “face” of the business.Working Hours :Days and shifts to be confirmed.Skills: Communication skills,Organisation skills,Analytical skills,Team working....Read more...
Updating and maintaining the CRM system, including client segmentation and automated workflows
Assisting with digital marketing activities such as email campaigns, social media content scheduling, and website content updates
Supporting external marketing agencies by helping to preparing reports on marketing performance.
Training:The apprentice will complete a Level 6 Digital Marketer Apprenticeship (Integrated Degree), resulting in a Bachelor’s degree in Digital Marketing upon successful completion. This programme combines academic study with practical experience to develop strategic and technical marketing skills.
Training will be delivered by London South Bank University, where you will attend one day per week on the LSBU Southwark Campus.Training Outcome:On successful completion of the apprenticeship, the apprentice will be well-positioned to take on a permanent role within the marketing team at Jones & Partners or other organisations in the industry.
They could progress into roles such as:
Digital Marketing Executive
CRM or Email Marketing Specialist
Marketing Analyst
With further experience, there is potential to advance into Digital Marketing Manager or Strategic Marketing Lead roles. The degree-level qualification also opens doors to postgraduate study or professional certifications for continued development.Employer Description:Jones & Partners was established in Central London in 1948 and we are still here today trusted by clients as their full-service chartered accountancy advisor! Trust is key to who we are. We want our clients to pick up the phone when they have a question, a problem, or they just want advice, because they know we can help. And, even if we can’t, we’ll know someone trustworthy who can. Clients trust us to provide a friendly, approachable service. They trust us to take the time to understand their backgrounds and needs to provide relevant advice and services. They trust us to deliver on our promises. They trust us to speak to them in a clear, friendly way without jargon or confusion.Working Hours :The apprentice will work Monday to Friday, 9am to 5pm. Some flexibility may be required, with occasional evening or weekend work depending on campaign needs or events. Full on-the-job support and mentoring will be provided throughout.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Creative,Initiative,Patience....Read more...
You will be trained to support the dentist/clinician in day-to-day patient care at Neston Dental Care and will be following all cross-infection control procedures.
ou will also be required to show the patience the uttermost respect and care and will be working as part of a team. You will be assisting the dentist and hygienist to carry out the following duties including:
Various treatments including fillings, crowns, dentures, extractions
Cleaning of instruments
Looking after patients and their information whilst being mindful of data protection, confidentiality and health & safety
Reception duties when required
Being part of a team who ensures the safety and comfort of others
Training:
In-house training plus the candidate will follow a Level 3 Apprenticeship programme and study towards a Level 3 in Dental Nursing
This training will be structured and delivered by Cheshire College – South & West
If the candidate does not hold GCSE grades A-C (9-4) or equivalent, they will be required to complete a Level 2 Functional Skill in the relevant subject
Training Outcome:
Registration on the General Dental Council DCP register
Employer Description:Providing a professional, ethical and affordable service in a relaxed environment. We take great pride in our dental care, and provide the very best levels of service for our patients.
Our cosmetic and general dentistry services are designed to help children and adults of all ages achieve and maintain their perfect smiles, with our professional gentle touch.
Our friendly dental team provide excellent dental care in a relaxed family atmosphere. We encourage preventive techniques – helping you to understand how to maintain the health of your mouth and keep it free of tooth decay and gum disease.
We offer a complete range of dental treatments giving you flexibility and choice.Working Hours :Core working hours:
09:00 -17:00.
Possibility of an earlier morning (8:30) one day per week. You will also be required to work until 18:00 on a Thursday to allow for a 16:00 finish on a Friday. To be agreed and confirmed during the interview.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Motivated....Read more...
Provide technical support to users including troubleshooting hardware and software issues
Assist with the setup, configuration, and maintenance of computer systems, networks and peripherals
Support users in using software applications and internal systems
Maintain and support users with both desktop and mobile telephony systems
Support users with other IT systems such as conferencing hardware
Help maintain IT documentation and asset logs
Participate in IT projects such as system upgrades and rollouts
Ensure timely reporting and resolution of technical problems
Training:
Information Communications Technician Level 3 Apprenticeship Standard
As part of your apprenticeship, you will be required to attend college one day per week to Sheffield College - City Campus
Training Outcome:
Possibility of permanent employment upon successful completion of apprenticeship
Employer Description:Proudly manufacturing in Sheffield for nearly 50 years, we are the UK market leader in fitted wardrobes. We are a backwards integrated designer, manufacturer and installer of high quality furniture with proprietary design on all the sliding systems that we produce.
We are one of Europe’s leading suppliers of contemporary bedroom furniture, supplying products into retail, distribution, new build construction and online markets.
Originally formed as Acmetrack in England in 1975, the business was acquired by The Stanley Works Inc in 1987 and sold seventeen years later, at which time it was renamed Home Decor GB Ltd.
Today, we have leading brands supplied into several routes to market, working in partnership with our customers to deliver best practice through service and product. We also offer several ranges of hinged wardrobes with personalised, fully bespoke wardrobe interiors fronted by a great choice of modern and contemporary doors with a wide range of beautiful design led handles in premium finishes.
We take great pride in our products and service, retaining complete control of the development process from identifying consumer needs and initial concept drawings, to design and prototyping.Working Hours :Monday - Thursday, 8.30am - 5.00pm and Friday, 8.30am - 2.30pm.
Flexibility in these working hours may be considered.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
This role is normal working hours and provides Data Centre operations and engineering support. The role supports the Shift supervisor in overall responsibility for the buildings’ Electrical and Mechanical systems, both from a preventative and reactive maintenance perspective. Change management and incident management are also key elements of this role. This person must possess strong verbal and written communication skills.
Main duties:
Perform PPMs and Service Repairs on Critical Data Centre mechanical and electrical equipment
Assist Contractors PPMs and Service Repairs on Critical Data Centre Systems, all associated administrative duties, read, review and amend Data Centre Electrical/Mechanical system drawings
Perform and Manage BMS monitoring and carry out primary response to Critical & Non-Critical Alarms whilst on shift
Monitor and Perform Customer requests and escalate when required as per escalation procedure
Operate, inspect and maintain Emergency Power Generation and UPS equipment; determine systems are functioning as per design, and that maintenance is performed in accordance with manufacturers recommendations and or CyrusOne policy and procedure
Write, review, Dry-Run and Modify CyrusOne safety documentation
Must obtain a minimum of LVAP Status and relevant qualifications whilst in the role, perform switching - to be completed in last year of training (fully financed)
Perform reactive/remedial works as raised on ticketing system on all critical equipment and building infrastructure
Training:Apprentices will be required to attend college at least x1-day per week either at Uxbridge, Harrow or Hayes Campus completing necessary mandatory training and units associated with the apprenticeship.
The apprentice will be required to complete:
Work towards gaining a full Qualification
Employment Rights and Responsibilities
Skills, Knowledge, and Behaviours
Standard and End Point Assessment
Functional Skills in English, maths, and ICT (if required)
Other training will be provided by the employer as required to enable the fulfilment of the job role.Training Outcome:Potential employment after completion within the business.Employer Description:CyrusOne is a global leader in the development and operation of sustainable, scalable, high-availability and flexible data center solutions.Working Hours :Monday - Friday, working hours TBCSkills: Communication skills,IT skills,Organisation skills,Attention to detail,Team working....Read more...
To provide a professional & personal first point of contact to customers for their IT support queries.
Provide 1st line IT support through numerous channels of communication including email, telephone, internal requests and automated alerts.
Troubleshooting issues and logging them into the company ticket system.
To ensure all support requests and incidents via any inbound channel are properly understood and recorded on Autotask.
Ensure the in-house operating systems are fully maintained in an accurate manner on all work received, updated or completed.
Escalate relevant and more complex work to the 2nd Line Helpdesk Technicians.
Undertake simple maintenance tasks for monitored systems.
To proactively contact and chase customers until a resolution has been achieved, or the issue is escalated.
Prepare Customer Hardware ready for use, such as building/configuring customer PCs, servers or printers.
Installing Software and building computers for customers.
Take on ad hoc project work as directed by the IT Helpdesk Manager.
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services.
Learn technical content that aligns to and is relevant to employers and the market.
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification.
Get an introduction to Windows, Linux and PowerShell.
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:On successful completion of your Apprenticeship, the company aims to offer you a full-time Helpdesk Technician role with Salary Increase and a clear Career Progression and Training Plan to progress you over the years into expert areas and/or management level IT. Employer Description:Everything Tech are an award-winning Managed IT Service Provider. They help Companies of all sizes do amazing things with Technology. They support over 4500 users across nearly every industry all over the Country and are a Microsoft Gold Partner specialising in Microsoft’s Modern Workplace shift in transforming businesses IT.Working Hours :Monday - Friday, between 8am - 5pm or 9am - 6pm.Skills: Communication skills,IT skills,Customer care skills....Read more...
This role will include:
Single operation press setting
Progression press setting
1st off all parts sampling
Fault finding
Fork-lift truck operations
General engineering duties
Contributing to all Health and Safety policies and procedures
Training:This is a Level 2 Engineering Operative Apprenticeship, Mechanical pathway, delivered over a period of 15 months.
The apprentice will attend the training centre, In-Comm Training Services in Aldridge, WS9 8UG, 1 day per week for the first year, and the company for the rest of the time accompanied by assessor visits.Training Outcome:Upon successful completion of this apprenticeship, there will be a full-time position available as well as a potential team leading role with additional training.Employer Description:Originally established in 1955 Metal Assemblies now operates out of 75,000 square foot of manufacturing space and employs over 130 people to produce stampings and assemblies for our customers who predominantly serve the automotive industry. About 25% of our production is exported to Europe as well further afield to places like Mexico, Brazil, Turkey and Japan.
Metal Assemblies works closely with its customer base and offers extensive support at all stages of a project. Our technical competency means that we are able to offer design review and feasibility advice to our customers across a range of processes often reducing the complexity of a product or process leading to lower production costs.
Continued investment at Metal Assemblies means that by utilising the most modern equipment we remain competitive in a very demanding environment. This can be seen not just in the presses and machine tools that we use to produce the parts we supply, but also in the latest scanning techniques that we employ in our quality department and the bespoke manufacturing computer system used to support our manufacturing processes from concept to despatch.
Metal Assemblies enjoys the support of a wide range of suppliers, many of whom have worked with us for several years. This enables us to offer support processes like painting, plating, heat treatment, toolmaking and prototype manufacture in tandem with our own comprehensive capabilities.
In an ever changing world where the environment and ethical standards play more and more of a role when selecting a supplier Metal Assemblies continues to adapt its practices and processes to fully conform to modern expectations.
Metal Assemblies continues to grow by offering a reliable, flexible and friendly service to all of our customer.Working Hours :7.30am to 4.30pm, Monday to Thursday. 7.30am to 12.30pm on Friday.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness,Interest in engineering,Problem Solving....Read more...
KEY TASKS & RESPONSIBILITIES :
Assist with project-based tasks and general facility management activities as required
Provide support to BEUMER Group Customer Support (CS) colleagues based on-site
Communicate clearly and effectively regarding any engineering issues encountered, and accurately document these within your daily training records
Actively contribute to continuous improvement initiatives, bringing a proactive and solution-focused mindset
Ensure timely and accurate completion of your scheduled apprenticeship training log, linking day-to-day tasks with your learning objectives and providing appropriate supporting evidence
Maintain and update your off-the-job training log in accordance with apprenticeship requirements
As a BEUMER Group UK Ltd employee, you are responsible for maintaining a high standard of health and safety for yourself and others. You are expected to actively support and cooperate with all safety policies and practices to ensure a safe working environment for everyone
Shadow and support experienced engineers in delivering excellent customer service and technical support
Assist in ensuring equipment runs efficiently to avoid any operational disruptions for the customer
Learn and perform a range of electrical and mechanical tasks, including troubleshooting and fault diagnosis in both planned and reactive maintenance settings
Support the completion of Planned Preventive Maintenance (PPM) schedules and associated documentation to a high standard, including stock control processes, under the guidance of the duty engineer
Assist with maintenance and repair activities within a busy, automated airport baggage handling system
Take an active role in maintaining Health & Safety and Quality Assurance standards in all aspects of work
Training:Apprentices will be required to attend college at least x2 day per week either at Uxbridge, Harrow or Hayes Campus completing necessary mandatory training and units associated with the apprenticeship.
The apprentice will be required to complete:
• Work towards gaining a full Qualification.
Employment Rights and Responsibilities
Skills, Knowledge, and Behaviours
Standard and End Point Assessment
Other training will be provided by the employer as required to enable the fulfilment of the job role.Training Outcome:A permanent role maybe be offered upon successful completion of apprenticeship.Employer Description:BEUMER Group is an independent, family-owned enterprise. Originally a supplier to the local cement and mining industries, the company has developed into a market leader in the fields of conveying, loading, palletising, packaging, as well as sortation and distribution systems.Working Hours :4 shifts on, 4 shifts off (Days and Nights).Skills: Communication skills,Attention to detail,Logical,Problem solving skills,IT skills....Read more...
The Sales Co-ordinator plays a critical role in supporting the Sales team with operational and administrative tasks to ensure a seamless sales process. This role is pivotal in enhancing customer engagement, strengthening agent relationships, and maintaining organised sales pipelines.
1. Administrative Duties & Support:
Support the team with continuous improvement - always looking for ways to improve service.
Assist the sales team with administrative duties, including preparing presentations, reports, and proposals.
Maintain the CRM system with up-to-date client and agent information.
Track the progress of leads, enquiries, and agent interactions.
Support with the creation of quotations.
2. Commercial Management:
Create and maintain comprehensive contact lists of prospective clients and agents.
Follow up on enquiries through email, phone, or other communication platforms as required to support the Commercial Director and Regional Account Directors.
Monitor the status of active leads and ensure timely follow-ups.
3. Internal & External Communications:
Maintain good working relationships with both colleagues cross the business and suppliers, projecting a professional image of the Company at all times.
Schedule and coordinate appointments and school visits for agents and clients.
Organise and conduct onboarding and training sessions for new agents.
Maintain strong relationships with agents by providing timely information and support about BSC products and updates.
Liaise with internal teams (Marketing, Operations, Client Success) to ensure sales materials and training documents are accurate and up-to-date.
Support in planning agent familiarisation trips and events.
Support the Sales team with ensuring regular product knowledge training sessions by coordinating with the team as required.
Share success stories, agency visits etc across the BSC group via Engage.
4. Customer Experience:
Actively look for and pre-empt delivery problems and potential flashpoints for customers.
Proactively communicate with all parties to reduce the impact.
Training:
Business Administrator Level 3 Standard
On and off the job training
Training Outcome:Upon completion of your apprenticeship you will have the opportunity to further develop your knowledge, skills and behaviours to enhance further career development.Employer Description:BSC Educatoin are based in Manchester and are a leading international education group offering a wide range of education and training to individuals and organisations across the globe.Working Hours :Monday - Friday, shifts to be confirmed.Skills: Administrative skills,Attention to detail,Communication skills,Creative,Customer care skills,IT skills,Organisation skills,Presentation skills,Team working....Read more...
Summary:
The successful candidate, who will be reporting to the department manager, will be responsible for order management, dealing with customer enquiries, export documentation, customs entries, raising of AWB’s / bills of lading and working in close cooperation with our offices while servicing UK customers.
The applicant must be proactive, organised and punctual, engaged and motivated as well as a good attention to detail.
We are looking for a person who can add extra quality to our already highly skilled team.
The main part of the job is to arrange export collections for our UK based customers with various task such as checking deliveries, issuing customs documents, generating AWB’s / bills of lading + other administrational tasks.
Key Tasks:
Timely and effective communication with Customers, partners and internal departments via e-mail/telephone
Updating / verifying the Alliance Shipping Order Management System with customer booking details
Effective monitoring to ensure deliveries are completed within the agreed timelines and keeping the client informed
Ensure that all Collection consignments are conforming to correct information
Pro-active problem solving with customers and colleagues when issues arise
General Day to Day administrative duties including custom clearances
What we can offer you:
A role in a successful, dynamic company
A chance to work in a busy international business environment
Be a part of a strong team of performance driven colleagues
Competitive salary
Great future career prospects for advancement
A professional working environment
Potential yearly bonus based on company result and attendance
Training Outcome:Great future career prospects for advancement including further learning and internal promotion opportunities when they become available.Employer Description:The Alliance Group of Companies has seen exponential growth since its incorporation by GS Waller in (East) London in 1975. Enjoying the support of an extensive “blue chip” export and import client base, interfacing with a global network of reciprocating sea and airfreight agencies which enhance the unbeatable service levels competitive rates and unquestionable ethos of the Group and its directors and staff.
Alliance is now in its fifth decade of operation a feat of longevity that only serves to underscore the integrity and professionalism of the Group and the high esteem in which it is held by its clients and suppliers both in the United Kingdom and on a worldwide basis.Working Hours :Monday to Friday, 08.45 - 17.00.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Duties include:
Office administration: answering telephone, passing on messages, dealing with enquiries from customers/suppliers, undertake administrative tasks, such as photocopying, scanning, handling mail, maintaining filing systems, archives and updating information
Use Microsoft such as Outlook, Word, and Excel
Be involved in ISO 9001 and N1 Enhancement Scheme, ensuring the company is always compliant
Carry out and monitor Health and Safety checks and ensure procedures are being followed
Monitor first aid boxes (monthly)
Monitor fire checks/drills (weekly)
Schedule appointments and manage diaries
Minute, produce, and distribute accurate records of meetings when required
Provide administrative and HR (Human Resources) support to the team as required
Be involved in the vehicle arrival/collection process - checking vehicles in/out and quality checking
Assist in maintaining and monitoring live job board and checking all records are kept up to date
Assist in producing job sheets and allocating job numbers to builds
Communicate with clients to gather information, provide updates, and answer queries
Work closely with your manager and colleagues to gain knowledge and understanding of the workplace structure and the different areas of the vehicle conversion process
Assist with all aspects of customer service including customer feedback
Build and maintain positive relationships with clients and suppliers
Be involved in accurately inputting data into databases and spreadsheets
Photography - capturing images of vehicle conversions, bespoke projects, new products/equipment, events, trade shows, etc
Assist with content creation for social media platforms
Support the planning and marketing of events/ trade shows/advertising etc to drive the business forward
Participate in relevant training sessions to develop skills
Produce correspondence and documents when necessary
Full training will be givenTraining:Business Administrator Level 3 Apprenticeship Standard:
Business Administrator apprentices will be invited to attend a monthly workshop
Training Outcome:
Potential permanent full-time employment on successful completion of the apprenticeship
Employer Description:At Rex Limited we convert panel vans of any make, model, shape or size and produce temperature controlled vehicles to a wide variety of users from small local businesses to large dealerships to meet their specifications. We pride ourselves on manufacturing high quality vehicles to our users and thrive on opportunities to design, develop, insulate, and install temperature-controlled units to specialised vehiclesWorking Hours :Monday - Friday, 8.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Willing to learn,Able to use Microsoft Office,Good telephone manner,Good time management....Read more...
