Customer Service Jobs Found 814 Jobs, Page 33 of 33 Pages Sort by:
Apprentice Chef
As a Chef apprentice, your passion for all things food and the desire to make the perfect dish every time is what sets you apart. With a keen eye for maintaining the highest standards and thriving during a fast past service, you’ll soon become an invaluable member of the kitchen team. Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together. Our collection of community pubs are the heart and soul of the local area around them, helmed by a local hero and crewed by a team always ready with your favourite tipple. Our pubs embody the true meaning of a local pub, acting as a central hub where locals can enjoy one of our events, a feast of lovingly cooked food or a quick catch up with friends over a drink. We’re all about rewarding our teams hard work, that’s why… You’ll receive a competitive salary, pension contribution as well as: • The chance to further your career across our well-known brands – As one of the industry's top apprenticeship providers, we can provide training and development at each level of your career. • Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.• Wage Stream – Access your wage before payday for when life happens. • Retail discounts – Receive up to 30% of at Superdrug, exclusive discounts with three mobile along with many more.• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.• Free employee assistance program – Mental Health, well-being, Financial, and Legal support because you matter! As a Chef apprentice, you will… • Prepare, cook and present food which meets specs and customer expectations. • Maintain hygiene levels and safety regulations in the kitchen to help to guarantee the safety of your entire team and visitors.• Communicate clearly with your team in order to provide high-quality meals to customers on time.• Keep up to date with new products, menus and promotions. What your apprenticeship includes; • A mixture of face to face and skype/phone catch ups every 4 - 6 weeks to discuss feedback and progress• A mixture of on and off the job training, including workshops and webinars• Reviews every 12 weeks with your Line Manager and apprenticeship Trainer• The chance to get Functional Skills in English and maths (if you don’t already have GCSE)• A Chef Apprenticeship Qualification once you have completed the 15 month programmeTraining:• A mixture of face to face and skype/phone catch ups every 4 - 6 weeks to discuss feedback and progress• A mixture of on and off the job training, including workshops and webinars• Reviews every 12 weeks with your Line Manager and apprenticeship Trainer• The chance to get Functional Skills in English and maths (if you don’t already have GCSE)• A Chef Apprenticeship Qualification once you have completed the 15 month programmeTraining Outcome:Ongoing training and development with potential for employment within the industry, or seek further education once qualified. Employer Description:Greene King is the country’s leading pub retailer and brewer, running over 3,100 pubs, restaurants and hotels in towns, villages and city-centre high streets across England, Wales and Scotland. With a rich heritage of over 200 years, we brew award-winning beers and operate managed, tenanted, leased and franchised pubs from our headquarters in Bury St. Edmunds.Working Hours :Shift work including bank holidays, evenings and weekends. Exact days and shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Team working ....Read more...
Dental Nursing Apprenticeship Level 3 - High Street Dental Practice
During the Dental Nurse Apprenticeship, you will receive ongoing support, development and training to equip you with the skills and knowledge required to qualify and have a successful career in dental nursing. Your daily activities could include: Assisting the dentist in providing safe and effective treatments to patients, from simple check-ups to advanced specialist treatments Providing patients with a high level of care Setting up and cleaning surgery Sterilising instruments Updating patient records Maintaining equipment Preparing instruments and materials for various treatments Adhering to practice policies and procedures The use of VR Technology During your working day, the dental practice will support you with learning the practical skills required, whilst your training provider (Aspiration Training) will teach you the theory side. Your study will be based online with regular teaching and 1-2-1 sessions. Off the job training will be given throughout your apprenticeship during paid working hours.Training:The apprenticeship provides employment and training within a dental practice to study the Level 3 dental nurse apprenticeship. The apprenticeship is designed to teach the knowledge, skills and behaviours necessary to ensure competency in all aspects of clinical duties including: Preparing for Professional Practice in Dental Nursing Infection Prevention and Control First Aid and Medical Emergencies Oral and General Health Endodontic Treatments Prosthetic Treatments Radiation and Radiography Periodontal Disease and Cavity Restoration Health and Safety Extractions and Minor Oral Surgery Management of Oral Health Diseases and Dental Anatomy, Oral Health Assessments and Treatment Planning The use of VR Technology Upon successful completion you will be awarded the relevant qualification to apply for professional registration as a dental nurse to the General Dental Council (GDC).Training Outcome:This is a great opportunity to be trained and secure long-term employment. Once qualified, there are a number of routes for further training and development, including dental hygienist, dental therapist or dental cosmetics. Also, the opportunity for career progression into head nurse, team leader, or practice manager.Employer Description:At Rodericks Dental Partners we are committed to improving lives through quality dentistry – together. We do this by ensuring we reward you financially and personally as you develop your career by offering you great incentives, recognition, and opportunities. Permanent “learn while you earn” role – the first step to starting a rewarding career in Dental Nursing Learning support from a regional Trainer Retail discounts and deals through our easy-to-use app Extra day of annual leave for your Birthday! Annual leave package which increases with your length of service Uniform provided Refer a friend scheme Working and Training as Dental Nurse… A dental nurse works side by side to the Dentist assisting them in a variety of NHS and Private dental procedures, ultimately making sure the patient care and experience is at its best. As an Apprentice Dental Nurse you will work in a supportive environment; we are passionate about building great teams who trust each other, work professionally, and take ownership for the success for the practice. This includes: Assist the Dentist by providing chairside support ensuring that the correct equipment and materials are available Provide support and assistance to a wide array of patients Follow practice health and safety and infection control procedures Keep the clinical areas and all equipment and instruments clean, tidy and disinfected Accurately complete patient clinical records Complete all clinical daily, weekly and monthly logs and checksWorking Hours :Monday to Saturday - Hours to be determinedSkills: Communication skills,Attention to detail,Customer care skills,Initiative,Patience ....Read more...
ICT Support Apprentice
To be part of the team responsible for monitoring and maintaining the schools ICT systems, assisting with installing new and upgraded ICT systems and ensuring the integrity of the school’s ICT system is maintained. Accountable for the reliable provision of school ICT systems, ensuring a resilient platform is available for schools ICT systems and fall-back systems are in place. Resolving support issues via a Helpdesk platform. Provide technical advice to staff and pupils in support of the resolution of ICT incidents Work with the Trust Office central ICT team to ensure escalated ICT issues are resolved Work with the Trust Office central ICT team in implementing ICT systems Document the setup and configuration of all school ICT systems and ensure operating procedures are in place Develop proactive procedures to ensure the smooth running of ICT systems Monitor and maintain ICT systems and undertake action to ensure consistent delivery of ICT services Resolve ICT incidents in a structured way using a Service Desk tool Ensure ICT changes are delivered in a structured way Advise on system enhancements and make recommendations for improvements or replacements Liaise with 3rd party suppliers to ensure a resolution of ICT incidents, as required Support the deployment of school systems as required Provide advice and guidance on the use of ICT systems Ensure ICT documentation is kept up to date and record any changes to ICT systems Ensure robust data backup systems are in place and undertake periodic testing of the systems Assist in the selection, testing and acquisition of computer hardware, software and third-party application packages Act as the first point of contact for reprographic problem solving and ink cartridge and toner replacement Ensure that GDST policies are implemented, and systems are in place to monitor and manage compliance Ensure local school policies and procedures are followed to maintain fully operational, robust and secure ICT systems Work flexibly as required in support of the duties of the role Maintain confidentiality at all times in respect of school-related matters and prevent disclosure of any confidential and sensitive information Training: ICT (Information Communications Technician) Level 3 Apprenticeship Standard You will also receive full training and support from the Just IT Apprenticeship team to increase your skills Your training will include gaining Level 3 IT qualifications Training schedule has yet to be agreed. Details will be made available at a later date Training Outcome:Tech and digital professionals in London earn an average salary of £52,500 per year, so this Apprenticeship could be the start of a very promising and profitable career.Employer Description:Welcome to Streatham and Clapham High School where we nurture excellence in an inspiring, vibrant and supportive community where friendships flourish and kindness matters. Our family ethos means that we know and value every pupil as an individual – we are a family not a factory, and we proudly celebrate our community’s diversity as a local school, drawing strength from our rich social and cultural mix. In the spirit of our motto “Towards wisdom unafraid” we inspire our pupils to feel excited about learning, enriched by our wide-ranging and sometimes quirky co-curricular opportunities, grounded in a culture of excellent pastoral care where every pupil feels they belong. Our vision is to nurture excellence in every pupil so that they are stretched but not strained, to achieve beyond what they ever thought possible.Working Hours :Monday - Friday (8:00am - 4:00pm) Shifts TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Positive attitude,Motivated ....Read more...
Business Administration Apprentice
Provide administrative support and assistance and establish and maintain effective links and professional relationships with all colleagues and other agency services Maintain all records and files within designated filing systems in line with agency procedures as required Send out invitations, consultation forms, interview documentation and reports and chase required responses as instructed Support administrative processes involved in obtaining statutory checks and references, consulting with prospective carers, Form F Assessors and local authorities where necessary, to complete local authority checks for other authorities and agencies as requested and occasional late working for foster panel minute taking Support in the organisation of training to foster carers and staff, booking rooms and refreshments, liaising with trainers, assisting with the preparation of paperwork, logging attendance and updating all relevant records Assist with the administration of monthly Support Groups, interviews, consulting with carers, booking rooms and refreshments and logging attendance, and taking notes as required Support colleagues within the Fostering team with routine admin tasks and receive and relay messages, ensuring that, in the absence of the Fostering Manager and Supervising Social Workers, telephone calls are dealt with appropriately Produce placement meeting packs to be available for Supervising Social Workers. Ensure all relevant data is recorded and uploaded to Charms following start of a placement Make up new carer packs for newly approved carers, and child packs for new placements Create and update catalogue of reference materials and ensure safe storage Maintain and update manual and computerised administrative systems, including CHARMS, to ensure the effective, accurate and timely retrieval of information Upload documents, including Local Authority paperwork and children’s monthly reports Respect the confidential nature of the work and comply with data protection requirements Be aware of health and safety issues within the working environment and implement Acorn Care’s Health and Safety policy and all other legal requirements in relation to health and safety Uphold and promote Equal Opportunities and all other policies and procedures relevant to the role Ensure that all the work undertaken by yourself is conducted to the highest professional standards and achieves Acorn Care’s standards and targets for customer service Take responsibility for own professional development in the role, actively participating in appraisal and attending all relevant training and development activities Training: Level 3 Business Administrator Apprenticeship Standard Location: 33 Kellaw Road, Yarm Road Business Park, Darlington DL1 4YA Working 5 days per week inclusive of 1 day per week for study at Darlington College Training Outcome:After successful completion of the apprenticeship, a long-term position may be considered.Employer Description:Our aim is to provide young people with the opportunities and experiences that will enable them to achieve their full potential. We provide the highest quality of care, so that our young people can overcome their difficulties and focus on the present and their future. It’s our mission to provide a firm foundation, from which they can grow. Working in partnership with young people, their families and other professionals we aim to create positive outcomes for each individual. Our focus is in line with the outcomes that matter most to children and young people and our values reflect that we work with some of the more vulnerable members of our society. Often we provide care for young people who may experience emotional, behavioural and learning difficulties but we firmly believe that from small ACORNS, big oaks grow so, when Fostering at the Acorns we follow these principlesWorking Hours :Monday to Friday 9am to 5pm with flexibility to suit business needsSkills: Communication skills,IT skills,Organisation skills,Team working,Data Protection knowledge,Professional,Work to deadlines,Target driven,Flexible,CHARMS experience an advantage ....Read more...
Chef Apprenticeship
As a Chef apprentice, your passion for all things food and the desire to make the perfect dish every time is what sets you apart. With a keen eye for maintaining the highest standards and thriving during a fast past service, you'll soon become an invaluable member of the kitchen team. Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together. Our collection of community pubs are the heart and soul of the local area around them, helmed by a local hero and crewed by a team always ready with your favourite tipple. Our pubs embody the true meaning of a local pub, acting as a central hub where locals can enjoy one of our events, a feast of lovingly cooked food or a quick catch up with friends over a drink. We're all about rewarding our teams hard work, that's why... You'll receive a competitive salary, pension contribution as well as: The chance to further your career across our well-known brands - As one of the industry's top apprenticeship providers, we can provide training and development at each level of your career. Discount of 33% for you and 15% for your loved ones on all of our brands - so you enjoy your favourite food and drink at a discount Wage Stream - Access your wage before payday for when life happens Retail discounts - Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. - so you can enjoy a weekend away without breaking the bank Free employee assistance program - Mental Health, well-being, Financial, and Legal support because you matter As a Chef apprentice, you will: Prepare, cook and present food which meets specs and customer expectations Maintain hygiene levels and safety regulations in the kitchen to help to guarantee the safety of your entire team and visitors Communicate clearly with your team in order to provide high-quality meals to customers on time Keep up to date with new products, menus and promotions What your apprenticeship includes: A mixture of face to face and skype/phone catch ups every 4 - 6 weeks to discuss feedback and progress A mixture of on and off the job training, including workshops and webinars Reviews every 12 weeks with your Line Manager and apprenticeship Trainer The chance to get Functional Skills in English and maths (if you don't already have GCSE) A Chef Apprenticeship Qualification once you have completed the 15 month programme Attend 4 masterclasses to further develop your Chef skills Alongside working full time as an Apprentice Chef, you will also be joining our unique Chef Academy, where you will have the opportunity to attend four masterclasses designed to teach you expert knowledge and technical skills involved in 4 different areas of cooking. At Greene King, you will be working towards a Production Chef Level 2 Apprenticeship Qualification over the course of 15 months.Training: Chef Academy Production Chef Level 2 including Functional Skills in maths and English Training Outcome: Ongoing training and development within Greene King as well as through the apprenticeship training programme Employer Description:Greene King is the country's leading pub retailer and brewer, running over 3,100 pubs, restaurants and hotels in towns, villages and city-centre high streets across England, Wales and Scotland. With a rich heritage of over 200 years, we brew award-winning beers and operate managed, tenanted, leased and franchised pubs from our headquarters in Bury St. Edmunds.Working Hours :Exact shifts to be confirmed.Skills: Team Working,Organisation Skills ....Read more...
Apprentice Team Leader
As a Team leader apprentice, you'll lead by example making sure the team have everything they need so the shift runs like clockwork! You'll make sure the team maintain high standards and that our customers are kept happy. Join us at Hungry Horse, where the drinks are always flowing and the plates are piled high, our pubs bring families and friends together. From footy days to family time, a swift drink after work, to a quarterly pool tournament - there's always something going on. Beyond our delicious food and drink, we also love to serve up community spirit by getting behind the causes that matter most to our customers. We're all about rewarding our teams hard work, that's why... You'll receive a competitive salary, pension contribution as well as: The chance to further your career across our well-known brands - As one of the industry's top apprenticeship providers, we can provide training and development at each level of your career Discount of 33% for you and 15% for your loved ones on all of our brands - so you enjoy your favourite food and drink at a discount Wage Stream - Access your wage before payday for when life happens Retail discounts - Receive up to 30% of at Superdrug, exclusive discounts with three mobile along with many more... Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. - so you can enjoy a weekend away without breaking the bank Free employee assistance program - Mental Health, well-being, Financial, and Legal support because you matter As a Team leader apprentice, you will: Provide customers with a heartfelt and memorable experience each and every time they visit Deputise the management team and resolve any issues that arise in their absence Help organise and coordinate the team during a busy shift making sure everything runs like clockwork Making sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible What you'll bring: A great eye for detail, making sure every pint is poured to perfection A role model to the team on giving great service and making sure every customer receives a warm welcome An ability to think on your feet and adapt to whatever challenges arise during a busy shift A positive can-do attitude to and real team player What your apprenticeship includes: A mixture of face to face and skype/phone catch ups every 4 - 6 weeks to discuss feedback and progress A mixture of on and off the job training, including workshops and webinars Reviews every 12 weeks with your Line Manager and apprenticeship Trainer The chance to get Functional Skills in English and maths (if you don't already have GCSE) A Hospitality Team leader Apprenticeship Qualification once you have completed the 15 month programme At the Milton Arms, you'll be working towards your Hospitality Supervisor Apprenticeship - Food and Beverage Level 3 Apprenticeship qualification over the course of 12-18 months.Training: Hospitality Supervisor Apprenticeship - Food and Beverage Level 3 including Functional Skills in maths and English Training Outcome: Ongoing training and progression opportunities Employer Description:Greene King is the country's leading pub retailer and brewer, running over 3,100 pubs, restaurants and hotels in towns, villages and city-centre high streets across England, Wales and Scotland. With a rich heritage of over 200 years, we brew award-winning beers and operate managed, tenanted, leased and franchised pubs from our headquarters in Bury St. Edmunds.Working Hours :Shift work including mornings, evenings, weekends, and bank holidays.Skills: Team Working,Organisation Skills ....Read more...
Apprentice Team Leader
As a Team leader apprentice, you'll lead by example making sure the team have everything they need so the shift runs like clockwork! You'll make sure the team maintain high standards and that our customers are kept happy. Join us at Hungry Horse, where the drinks are always flowing and the plates are piled high, our pubs bring families and friends together. From footy days to family time, a swift drink after work, to a quarterly pool tournament - there's always something going on. Beyond our delicious food and drink, we also love to serve up community spirit by getting behind the causes that matter most to our customers. We're all about rewarding our teams hard work, that's why;You'll receive a competitive salary, pension contribution as well as: The chance to further your career across our well-known brands As one of the industry's top apprenticeship providers, we can provide training and development at each level of your career Discount of 33% for you and 15% for your loved ones on all of our brands - so you enjoy your favourite food and drink at a discount Wage Stream - Access your wage before payday for when life happens Retail discounts - Receive up to 30% of at Superdrug, exclusive discounts with three mobile along with many more Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. - so, you can enjoy a weekend away without breaking the bank Free employee assistance program - Mental Health, well-being, Financial, and Legal support because you matter As a Team leader apprentice, you will: Provide customers with a heartfelt and memorable experience each and every time they visit Deputise the management team and resolve any issues that arise in their absence Help organise and coordinate the team during a busy shift making sure everything runs like clockwork Making sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible What you'll bring: A great eye for detail, making sure every pint is poured to perfection A role model to the team on giving great service and making sure every customer receives a warm welcome An ability to think on your feet and adapt to whatever challenges arise during a busy shift A positive can-do attitude to and real team player Training: Hospitality Supervisor Apprenticeship - Food and Beverage L3 Functional Skills in maths and English What your apprenticeship includes: A mixture of face to face and skype/phone catch ups every 4 - 6 weeks to discuss feedback and progress A mixture of on and off the job training, including workshops and webinars Reviews every 12 weeks with your Line Manager and apprenticeship Trainer A Hospitality Team leader Apprenticeship Qualification once you have completed the 15 month programme At the Milton Arms, you'll be working towards your Hospitality Supervisor Apprenticeship - Food and Beverage Level 3 Apprenticeship qualification over the course of 12-18 months. Training Outcome:Ongoing training and progression opportunities.Employer Description:Greene King is the country's leading pub retailer and brewer, running over 3,100 pubs, restaurants and hotels in towns, villages and city-centre high streets across England, Wales and Scotland. With a rich heritage of over 200 years, we brew award-winning beers and operate managed, tenanted, leased and franchised pubs from our headquarters in Bury St. Edmunds.Working Hours :30 hours per week. Shift work including mornings, evenings, weekends, and bank holidays.Skills: Team Working,Organisation Skills ....Read more...
Systems Developer Apprentice (University of Cambridge)
Software Development: Break software development activities down into logical units of work to enable sequencing and ensure the best possible structuring of activities to deliver a high-quality product right first time Identify and report any impediments to software development activities and propose practical solutions Identify and select the most appropriate technical solution, taking into consideration coding best practice and appropriate quality standards Write logical and maintainable software solutions to meet the design and organisational coding standards (Software Development Lifecycle -Implementation and Build phase) Support delivery of one or more software deployment phases, such as trials and final release, to ensure that software developer outcomes are deployed correctly Software Requirements: Convert customer requirements into technical requirements, both functional and non-functional to ensure that customers' expectations are accurately reflected in the software products developed Communication: Report progress accurately throughout the development life-cycle stages to ensure adequate audit trails of key worksteps such that the organisation can demonstrate how the product has been created for quality and commercial purposes Communicate software development solutions to a range of internal or external stakeholders to ensure clear understanding of requirements and how they have been met or adjusted Security and recovery: Consider security implications of proposed design to ensure that security considerations are built in from inception and throughout the development process Apply security best practice to the software solution throughout the software development life cycle Apply appropriate recovery techniques to ensure the software solution being developed is not lost (Software Development Lifecycle -Implementation and Build phase) Documentation: Create and maintain appropriate project documentation to explain the development process and resources used Deliver a suitably documented deployable solution to the customer for their use (Software Development Lifecycle -Deploy phase) Change Control: Implement appropriate change control to ensure that software development changes may be tracked, and quality risks managed Unit Testing: Undertake unit testing of solutions, with appropriate levels of test code coverage, to identify and, where necessary, resolve issues (Software Development Lifecycle -Implementation and Build phase) Perform testing of the software solution to ensure a high-quality output (Software Development Lifecycle -Test phase) Software Maintenance: Apply suitable 'bug fix', appropriate to the severity and priority of the software development issue identified Professional Development: Practice continuous self-learning to keep up to date with technological developments to enhance relevant skills and take responsibility for own professional development Training:Firebrand’s sector leading Software Developer (L4SD) Apprenticeship Programme develops apprentices to become competent software developers, working across the front-end, logic and data layers. Apprentices develop a deeper understanding of key software development processes and practices allowing operation at all stages of the software development lifecycle, including design, development, testing, deployment, and maintenance. The apprentice will learn advanced programming skills, including object-oriented concepts, use of automated testing tools and secure development principles and practices in order to develop high-quality and secure software. Firebrands course is delivered either Online (online live instructor led), or face to face in the classroom environment (your choice). Our Subject Matter Experts (SMEs), Learning Mentors (LMs) and world-leading trainers prepare apprentices to work across multiple sectors. Completion of this apprenticeship will provide learners with the following world class vendor certifications in addition to the Software Developer apprenticeship: BCS Level 4 Diploma in Software Development Methodologies CertNexus Cyber Secure Coder Industry recognised certification in one of Java or Python Key areas covered are: Software Development Lifecycles Effective Team Working Problem Solving Logic and data structures Sorting and searching algorithms Critical sections and race conditions Relational and non-relational databases Software designs and functional or technical specifications Software testing frameworks and methodologies Training Outcome:The role may offer a permanent role upon completion of the apprenticeship depending on performance.Employer Description:The University has more than 20,000 students and 12,000 staff from all walks of life and all corners of the world. No two days are ever the same at the University of Cambridge. The University is a confederation of Schools, Faculties, Departments and Colleges. The 31 Colleges are governed by their own statutes and regulations but are integral to the make-up of the University. The Apprentice Systems Developer sits within the Software Development team within the Institute of Continuing Education (ICE), reporting to the Head of IT and Systems and supported/managed by the Senior Systems Developer. The Institute’s activities primarily take place at Madingley Hall (a residential Grade I listed building), which provides facilities for conferences and events, and a full hotel service. Madingley Hall has 13 meeting rooms, 62 ensuite bedrooms, a bar and lounge, set in 8 acres of grounds (including Capability Brown designed gardens).Working Hours :Shifts to be confirmed. Flexible hybrid working, allowing for off the job hours.Skills: Communication skills,Problem solving skills,Team working,Prioritise own workload,Able to work independently,Databases and web technologies,APIs and interfaces,Programming skills,Written communication skills ....Read more...
HR Apprentice (Human Resources) University of Oxford Department of Continuing Education
This is a two year fixed term contract based in central Oxford and there will be a requirement to work from either of our department sites (Rewley House, Wellington Square and Ewert House, Summertown). We work as a hybrid team with a requirement to work in the office for at least 2 days per week but the rest may be worked from home. You will provide a professional, high-quality customer-focused service. The HR Office deals with a high volume of activity, and you will have to be adaptable, organised, a good communicator and a team player. The HR Apprentice will provide essential support to the OUDCE HR team Act as first point of contact for enquiries from employees, casual workers, line managers and the general public by telephone, email and face to face, answering straightforward questions or redirecting as appropriate Learn how to manage the HR inboxes, dealing with appropriate queries or directing emails to the HR Manager Learn how to use the University’s HR system, PeopleXD, to enter confidential, personal data, and assist with data entry into internal databases and spreadsheets Learn how to use the Department’s casual worker system to enter confidential, personal data, and assist with data entry into internal spreadsheets Accurately maintain all confidential electronic and paper-based personnel files With support, prepare a wide range of written communications including; contracts, letters and wider communications. This could include drafting and updating information on the HR pages of the website, and helping to prepare training material. Edit job advertisements and job descriptions to ensure that they comply with University guidance and best practice Learn about casual worker and employee recruitment processes, assisting with the administration of recruitment exercises which will include; placing advertisements, generating letters to applicants and preparing short listing packs Assist with maintaining personnel files, ensuring accurate records are kept, that they are complete and up-to-date and in line with GDPR practices Develop skills and understanding that contribute to the development and continuous improvement of HR activities Assist with the delivery of projects across the HR team; working with different team members on a varied array of projects, liaising with colleagues across the department to gather information and support successful delivery. This includes the roll out of a new IT system to pay casual workers from Summer 2025 onwards Book meeting rooms and make administrative arrangements in support of HR team activities Learn how to manage the recording and tracking of sickness absence and annual leave using Team Seer. Act as first point of contact for associated queries Gather information for visa applications where necessary Assist with the compilation of data for HESA returns, HR Data returns and run ad hoc reports from the HR database when required Learn how to monitor end of probationary periods and visa expiry dates and highlight any issues to the HR Manager Run monthly staff in post and other People XD HR Reports Manage HR data quality This list is not exhaustive, and you may be required to carry out additional tasks that fall within your competency as directed by the Tutor Liaison Officer and HR Manager. Undertake other duties in the department from time to time as determined commensurate with the grade and responsibilities of this post, and any other reasonable request. Training:Level 3 HR Support Apprenticeship Standard: Duration: 13 months practical training period, plus 6 months for End Point Assessment Delivery model: Work-based training with your employer Day release during term time (approximately 1 day a week for 1 year at college - Abingdon or Witney Campus) Level 2 Functional Skills in maths and English (7 days at college for each, if required) Off the job training will count for at least 6 hours a week of an apprentice’s time at work Qualifications included: Level 2 Functional Skills in English and maths (if required) CIPD Level 3 Foundation Certificate in People Practice Level 3 HR Support Apprenticeship End Point Assessment: Consultative project Professional discussion Training Outcome: Over 80% of our apprentices continue with us in the role they have been trained for after their apprenticeship and that is just the start of their career Employer Description:We are the largest employer in Oxfordshire with around 16,000 staff working in and around Oxford in a huge range of roles. Our apprentices are never on their own and will benefit from a supportive environment working in collaboration with the rest of our committed team. You will also be supported by the central apprenticeship team and you will join our growing network of apprentices within the university. You will have the opportunity to become an apprenticeship ambassador for the University and region. We will provide you with a welcoming and inclusive workplace, offering support and development opportunities that will enable you to progress and do your best work. We recognise diversity as our strength, vital for innovation and creativity, and we aspire to build a truly diverse community, which values and respects every individual’s unique contribution.Working Hours :Monday - Friday, 9.00am - 5.00pm. A 19 month apprenticeship within a 2 year fixed term employment contract.Skills: Communication skills,Attention to detail,Customer care skills,Initiative,MS Excel, Outlook and Word,Supportive team member,Interest in working in HR ....Read more...
Customer Service Apprentice (Visitors’ Reception)
1. To perform reception duties in Visitors' Reception, to include: i. sorting and distributing of incoming College post and internal post ii. ensuring that all visitors to the College are signed in and appropriate checks have been carried out where necessary, including students who have forgotten their ID cards iii. dealing with incoming enquiries via the main College switchboard iv. dealing with incoming enquires via the enquiry email account v. dealing with enquiries as appropriate from visitors to the college and members of college staff 2. To keep the stationary cupboard stocked and replenish booklets and forms used in the reception area when necessary. 3. To assist with administrative tasks, type correspondence and input data as instructed. 4. To assist with covering the Tutorial Hub Reception during staff absence. 5. To ensure the reception area and the staffroom are kept tidy. 6. To assist the Senior Leader for Marketing & Communications with marketing activities to include sourcing content for social media and website posts. 7. To support the marketing team with updates to the College website. 8. To liaise with external providers to obtain quotes for marketing services. Training:Formal training is delivered at HWGTA, located in Worcester (WR4 9GN). You will receive a training plan that is specific to your qualification, with sessions that are delivered through a combination of face-to-face and remote. Additional training for functional skills in English and Maths will be undertaken if needed. You will receive monthly visits from your assigned Learning and Development Specialist, who will set you work, monitor your development and wellbeing, and discuss training sessions. They will also prepare you for your End Point Assessment to gain your Customer Service Practitioner Level 2 qualification. There is also a five-day teambuilding residential trip that is held in the spring of each year offered to all apprentices on programme.Training Outcome:Upon the successful completion of the apprenticeship and reviews with your line manager, there may be the possibility of further employment. Employer Description:Worcester Sixth Form College are specialists in the education of 16-19 year olds and our staff are experts in meeting the needs of this age group. Every year we admit 900 or so students from the whole county of Worcestershire and from surrounding areas. This enables us to offer an exceptionally wide range of courses and flexible programmes in which any course can be combined with virtually any other course. Our students are highly successful, not just academically, but in many other kinds of endeavour, including sports, performing arts, music, Duke of Edinburgh, charity fund raising and a wide variety of other extra-curricular areas.Working Hours :Monday to Friday 8.30 am to 4.30 pm with half an hour unpaid for lunch break and one day finishing at 4.00 pm. There may be some days that start at 8.00 am if there is a need to cover receptionSkills: Communication skills,IT skills,Number skills,Team working,Positive attitude,Literate,Able to work independently,Excellent telephone manner,Trustworthy,Self-motivated,Enthusiastic,Confident,Honest,Ability to follow instruction ....Read more...
Apprentice Housekeeper
We are looking for an enthusiastic Apprentice Housekeeper to join our friendly team at Durrant House Hotel. This role includes working with the house keeping team to present all areas of the hotel to the highest standards. Maintaining hotel bedrooms & public area, ensuring bathrooms & facilities are presented to the required standard of cleanliness & hygiene. The pay will be reviewed after 3 months if you are performing well. The duties of the role will include but are not restricted to: Clean corridors, lobbies, stairways, elevators, and lounges as well as guest rooms. Organise work schedule from the room status list, arrivals, and departures. Distribute linen, towels, and room supplies using wheeled carts or by hand. Restock room supplies such as drinking glasses, soaps, shampoos, writing supplies, mini bar. Replace dirty linens with clean items. Inspect and turn mattresses regularly. Store all dirty laundry in line with company policy. Monitor guest laundry bags. Replace laundry bags and slips. Check all appliances in rooms are in working order. Realign furniture and amenities according to prescribed layout. Respond to guest queries and requests. Respond to calls for housekeeping problems such as spills, broken glasses. Deliver any requested housekeeping items to guest rooms. Remove room service items. Organise and restock cart at the end of the shift. Ensure confidentiality and security of guest rooms. Follow all company safety and security procedures. Report any maintenance issues or safety hazards. Observe and report damage of hotel property. To become an apprentice, you must: Be 16 years or over. Not already be in full-time education. You can start an apprenticeship whether you’re starting your career, want a change. You can have a previous qualification like a degree and still start an apprenticeship. As an apprentice you’ll: Have regular one to one sessions with a dedicated trainer either remotely or through visits to your workplace Learn and train for a specific job. Get paid and receive holiday leave. Get hands-on experience in a real job. Study for at least 20% of your working hours. Complete assessments during and at the end of your apprenticeship What is an apprenticeship? An apprenticeship is a real job where you learn, gain experience, and get paid. You’re an employee with a contract of employment and holiday leave. By the end of an apprenticeship, you'll have the right skills and knowledge needed for your chosen career.Training:Level 2 Hospitality Team Member Apprenticeship Apprenticeship standards are aimed at developing skills within the apprentices chosen career route. Each standard has set knowledge, skills, and behaviours required to be successful within the job role. This will include the completion of functional skills in English and Maths where applicable. Once the apprentice has completed a minimum of 12-months training, and the employer and Inspiro Learning regional trainer confirm they have met all the requirements of the standard, they will be put through to end point assessment. The end point assessment is independent from the training and includes a variety of assessment methods which test the skills and knowledge of the apprentice to ensure they are fully competent in their role. Training Outcome: If the apprenticeship is successfully completed, there may be an opportunity for permanent employment within the hotel. Employer Description:We are a busy all season 125-bedroom hotel located in Bideford. We have bookings from both private and coach guests. We offer conference, banqueting and meeting facilities. We also hold dance weekends and private functions. We have the Olive Tree Restaurant and Appledore Bar. Food is served in the hotel from 12.00 noon until 21:30pm. We also have a Spa offering beauty treatments to both residents and non-residents of the hotel.Working Hours :30 hours, 5 days out of 7. Shifts to be confirmed, including weekends.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative,Non judgemental,Patience ....Read more...
Recruitment Apprentice
The Recruitment Resourcers role directly impacts the sales performance and profitability of the business. It is a target-driven sales role focusing on filling new roles that are supplied to the company on a daily basis. You will be responsible for researching (sourcing), attracting and shortlisting sourcing candidates using all appropriate methods to satisfy job requirements. Contacting candidates to qualify their suitability for the roles, build a rapport and sell the job whilst ascertaining suitability. This will entail you building up a pipeline of candidates who you have submitted to the roles and regularly checking the status. In addition, you will be expected to hit targets and KPIs to ensure that your actions fully support the business operational requirements in line with the company brand and vision, policies, code of conduct and organisational culture. Monitor responses/applications received and make sure that candidate’s applications are processed efficiently. Assist in the recruitment and selection processes by effectively liaising with the candidates and internal teams. Be prepared for objection handling to win the candidate over. Initiate, manage and develop candidate and client relationships. Formatting CVs where appropriate to highlight suitability. Submit candidate CVs to clients. Chase the clients for decisions on the submitted candidates. Ensure successful candidates are onboarded in line with safer recruitment practices. Advertise the jobs on the online job boards. Maintain administrative systems. Provide management with performance reports. Compiling Job Descriptions including Person Specifications. Advertising vacancies. Marketing/Social Media management. Using canva to create content and posting on social media platforms such as Instagram, Facebook and LinkedIn. Keeping well-organised files and records of business activity. Making and receiving telephone calls. Following up on business communications. Filing/File management. Preparing routine documentation. Sending out documentation. Provide pre-employment and compliance checks in line with company policy and relevant legislation. Provide support to ensure that the candidates and clients always receive a professional and comprehensive recruitment service. Comply with company management systems, payroll and billing policies and procedures including accurate database management. Develop an understanding of market rates and conditions within your sector. Always seek and provide feedback in a professional manner to candidates. Training: Full training will be given leading to a recognised Recruiter Apprenticeship Level 3 Standard qualification. Full on-the-job training will be delivered by Shero Talent. Off-the-job training will be supported by our Training Provider – Davidson Training UK Ltd. You will also complete the Functional Skills in maths and English up to and including Level 2 (if you already do not hold the equivalent). All training will be delivered within the workplace during working hours. Training Outcome: If you have the desire for sales/recruitment, there is potential for future career progression. There are various opportunities available with the employer should you be successful within the progression of your apprenticeship. Employer Description:Experts at bringing great jobs and great people together. Shero Talent Consultancy understands industry and connects exceptional talent with leading companies to build projects and futures. Our expertise and tailored approach ensure we match the right candidate with the right opportunity, every time! Our passion for connecting outstanding talent with exceptional opportunities drives us every day. As a dedicated recruitment company, we know that our success is built on the strong relationships we form with our valued candidates and clients. We take pride in offering top-notch, customised services to meet the unique needs of our clients. We believe in the power of strong relationships and strive to create lasting connections with both clients and candidates. Whether you’re a small startup or a large enterprise, your goals are our goals. Join us on this exciting journey where we don’t just fill positions; we build partnerships and futures.Working Hours :Monday to Friday, 9:00am to 5:30pm, with a 1 hour unpaid lunch break.Skills: Attention to detail,Excellent communication skills,Self-motivated,Able to identify opportunities,Tenacious and resilient,Target driven,Determined to achieve,Ability to prioritise,Customer focused approach,Confident and persuasive,Confidence to engage,Strong work ethic ....Read more...
Early Years Educator Apprentice
Practitioners are there to provide support and facilitate the child’s learning, but children determine the direction of their own learning following their natural curiosities, interests, and passions. To support the nursery’s commitment on safeguarding children in all aspects of the nursery service. To work within our Early Years Team, supporting the planning and implementation of activities with individual or groups of children; promoting effective teaching and learning. To be part of our Early Years Team that provides a purposeful, stimulating environment rich in learning opportunities, both indoors and outdoors. To promote the inclusion of all children. To use professional knowledge of the individual and diverse ways that children learn and develop, to meet their differing needs. To establish positive and sensitive relationships with children. To act as a role model and set achievable expectations. To be responsible for organising the environment inside and outside to ensure that resources and equipment are available and appropriate to meet the needs of the individual children in the group. These activities will take into account children’s abilities interests, language and cultural backgrounds. To meet the physical needs of children, encouraging good standards of personal hygiene, whilst promoting independence. To provide support for the children’s emotional and social needs by implementing the principles of the nursery Behaviour Policy and role modelling high standards in all aspects of their role and personal conduct. To encourage children to interact and work co-operatively with others. To be responsible for the planning, development and delivery of the Early Years Foundation Stage in order to meet all learning interests and needs of children, extending them where necessary. To contribute to the review and further development of the Early Years Foundation Stage in the nursery. To support the senior leadership team to monitor and evaluate children's learning through a range of assessment and monitoring strategies. To provide objective and accurate feedback and reports for parents and other professionals on children’s achievements, progress and related matters. To develop positive and sensitive relationships with parents and carers to support their role in children's learning. To provide constructive feedback on children’s progress/achievement, on a day-to-day basis or through parent meetings. To be proactive in the continuation of your own learning to improve the outcomes for children and their families. To have a clear knowledge of and adhere to all Health and Safety regulations. To comply and assist with the development of policies and procedures. To attend meetings as required and participate in training opportunities and performance development. To be accountable for the delivery of the above responsibilities and tasks. To undertake any duties set to you by the SLT that will assist in the day-to-day running of the nursery. Training: Training will be at Doncaster College where you will access a wide range of facilities on offer Day release You will undertake the Level 3 Early Years Educator apprenticeship standard Early years educator / Institute for Apprenticeships and Technical Education Paediatric first aid qualification You will undertake Functional Skills for English and/or maths if needed You will undertake both on and off the training by a team of industry qualified professionals to give you the best skills, knowledge and experience that will help you become an Early years educator of the future! Training Outcome: Progression to higher level apprenticeships Progression opportunities Employer Description:At Fledglings Day Nursery, our well qualified staff will ensure that all children access high quality provision in a happy, safe and secure environment. Good quality childcare has been shown to have long-standing benefits for children’s language development and educational outcomes. Our aim is to provide this for the children in our local community.Working Hours :Monday to Friday. Shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...
Climate Action Business Administration Apprentice
Purpose of Post: The organisation launched an ambitious Climate Action Strategy (CAS) in October 2020 aiming to reach net zero in our own operations by 2027, and our full value chain by 2040. In addition, we will support the Square Mile reach net zero by 2040 and build climate resilience into our buildings, spaces and infrastructure. The CAS is delivered through 13 projects, sitting across 6 Corporation departments, coordinated by the central Climate Action Programme Team. The purpose of this post is to provide administrative support to the delivery of the CAS, across all 13 projects. This includes diary management for the central team, administration of financial processes, supporting some communications, and undertaking ad-hoc requests where required. Main duties and responsibilities: Act as a point of contact for financial and gateway process administration, assisting to resolve issues as they arise. Request invoices, and raise, circulate and track purchase orders, as requested. Work with colleagues to ensure accurate receipting of purchase orders. Support tracking of capital code requests, liaising with colleagues in Chamberlain’s and across the wider CAS programme. Keep up to date with relevant City Corporation procedures, platforms and tools, and ensure compliance with City Corporation and Climate Action financial governance. Assist with the collation and analysis of climate performance data during the annual emissions assessment. Arrange meetings, as required, ensuring distribution of materials and documents. Assist with minuting meetings and documenting actions for follow up. Support the maintenance of key stakeholder engagement resources, ensuring materials are current, accurate, and aligned with the latest Climate Action Strategy initiatives. Assist with keeping the web platform updated for use in communicating to a wide range of stakeholders about the Climate Action Strategy. Assist in planning, coordinating, and executing stakeholder engagement events to effectively communicate and promote the Climate Action Strategy. Develop teamwork, communication, presentation and verbal skills. Learning and Development Actively and enthusiastically work towards achieving the Business Administration Apprenticeship as agreed in individual learning plan, including: Attending all the training sessions for the programme, and Undertaking any required written work at home throughout the course. Identify personal development needs and work with the Climate Action Programme Director to plan how these needs could be met. Actively and enthusiastically learn about the work of the Innovation & Growth Department’s divisions and teams. Additional Actively seek to implement the City of London’s Occupational Health and Safety Policy in relation to the duties of the post, and at all times give due regard to the health and safety of both themselves and others when carrying out duties. Actively seek to implement the City of London’s Equal Opportunity Policy and the objective to promote equality of opportunity in relation to the duties of the post. Undertake any other duties that may reasonably be requested appropriate to the grade. Training:You will be supported to achieve the Business Administration Level 3 apprenticeship. Theoretical training will be Biweekly with the support of the training provider. Practical training and support will be given in the workplace allowing you to embed your learning in the working environment. You will receive hours 6 per week to support with your apprenticeship studies. Training Outcome:On successful completion of the apprenticeship, we aim to offer the opportunity to progress to a level 3 apprenticeship, then a permanent role within the team if a position is available. Alternatively, we shall endeavour to secure an alternative position within the City of London Corporation. Employer Description:The school was founded in Brixton in 1854 to provide an education for the orphaned children of the City of London before moving to the present site, Ashtead Park, in 1926. We have a magnificent site with modern buildings alongside the original Main House set in a stunning 57 acres of parkland. This idyllic setting further supports the wellbeing of our students and staff, as being here, in the park, makes coming to work a pleasure. It looks striking in every season, and we are lucky to have a vast array of wildlife living in our woods. Today, Freemen’s is an independent day and boarding school for students aged 7-18, with a strong ethos of community and service in accordance with the values on which the school was founded. We are proudly co-educational and have been since 1854, which was radical at the time, and we continue to push the boundaries of what’s possible with our forward-thinking, progressive approach. It is the sister school of the City of London School and the City of London School for Girls, which are both independent single-gender schools located within the City of London itself. All three schools receive funding from the City of London Corporation.Working Hours :Monday to Friday 9:15am - 5pm core hours. Flexibility will be required for business needs. The role is 3 days in the office, 2 days working from home.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Non judgemental,Patience ....Read more...