Apprentice Travel Consultant

 As the successful candidate you will help generate sales of all Retail Travel products to our ever-growing list of clients, providing a specialised travel service that’s tailor made to customer requirements in line with our mission statement, and values.

If your passionate about travel and eager to grow within a supportive and fast-paced environment, we want to hear from you!

Main Tasks and Activities will include:

Sell and effectively administer chosen travel products to all customers. To include package and independent holidays, cruises, air travel, hotels, car hire and insurance Input customer bookings onto system and taking responsibility for all aspects of the booking Create and maintain accurate booking files Deal with enquires from customers who have already booked and confirmed holidays Understand how to calculate prices and correctly apply business terms Provide assistance to the management team in assessing and developing all relevant marketing opportunities for the branch when they arise Help to maintain profitable branch by building up good relationships with existing customers to ensure repeat business Take responsibility for understanding targets and other financial measures applicable to the role Report any Health and Safety concerns promptly to the Branch Manager or the Assistant Manager in the absence of the Branch Manager

This is a unique chance to gain hands-on experience, build industry knowledge, and kickstart a rewarding career in travel- all while being part of a professional, enthusiastic, and customer-focused environment.

Training:
This is an Apprenticeship; the successful candidate will work towards the Travel Consultant Level 3 qualification This will be a work-based apprenticeship, therefore there will be no requirement for a day release to college You will be allocated an assessor from an apprenticeship training provider who will visit you in the workplace, providing 1-2-1 training, support, and guidance throughout the course

Training Outcome:
After successful completion of the apprenticeship course, there will be the possibility of progressing into a permanent position within the business.

Employer Description:
Fred. Olsen Travel was established in 1988 with family values at its heart with a passion to create unforgettable holiday experiences. As one of the UK’s most established travel companies, we continue to provide an environment where our people can thrive, and where growth and great culture go hand-in-hand. We are proud to provide an outstanding customer service, choice and value for money through our distinct specialist areas.

Working Hours :
Monday- Saturday 9:00am- 5:00pm. (Saturday work will be on a rota and when a Saturday is worked you will have a day off in the week.)

Skills:
Communication skills,Organisation skills,Customer care skills,Team working