Bodyshop Advisor / Customer Service Advisor Role:
- Salary up to £36,000 per annum
- Permanent role
I am currently working with a highly efficient and well equipped Bodyshop who are now looking for an experienced Bodyshop Advisor to join their busy site in Loudwater area.
Key Responsibilities as a Bodyshop Advisor / Customer Service Advisor:
- You will be responsible for the meet and greet of customers, bookings, courtesy car diary control, and customer updates.
- Liaising with third party companies such as insurance and car hire companies.
- As the first point of contact for customers the role requires a motivated and enthusiastic individual with excellent communication skills.
As a Bodyshop Advisor / Customer Service Advisor you will:
- Must have worked / or currently working within a similar role within an accident repair centre or within the Motor Trade.
- These tasks require excellent organisational skills with an attention to detail and a quality focus.
- You must have similar experience as an administrator or customer service advisor within the motor trade ideally within an accident reapir centre
If you are interested in finding out more get in contact by calling Piam Pishgoo on 01202 55291 / piam@holtautomotive.co.uk or send us your CV by Clicking Apply Now!
Bodyshop Administrator up to £36,000 Bodyshop Loudwater
Bodyshop Administrator / Bodyshop Advisor / Bodyshop Customer Service Advisor / Bodyshop CSA....Read more...
As a Business Administration Apprentice, you'll play an important role in supporting our day-to-day operations while developing valuable workplace skills. Your duties will include:
Communicating with customers and providing updates on service requests
Helping to coordinate service activities and schedule engineer
Supporting the preparation of customer quotes and service documentation
Assisting with purchase orders, invoicing, and other administrative tasks
Ordering and tracking parts to help ensure jobs run smoothly
Working with different teams, including Service, Contracts, and Finance
Scheduling meetings and helping to organise team calendars
Welcoming and coordinating visitors to the office
Monitoring office supplies and ordering stationery when needed
Following up on outstanding actions and helping keep records up to date
Maintaining accurate information on company systems and databases
Providing general administrative support to help the business operate efficiently
Training:Training will take place in the workplace with 1 day per week at college.
Training Outcome:Potential for opportunities within Beckman Coulter and wider Danaher organisation.
OR
Level 3 Business Administrator Apprenticeship
Executive/Personal Assistant
Office Coordinator
Admissions Administrator
HR Administrator
Finance Administrator
Customer Service Coordinator
Employer Description:Beckman Coulter is a global leader in clinical diagnostics, providing the instruments, software, tests, and services that hospitals, laboratories, and healthcare providers use to diagnose disease, monitor health, and guide patient treatment.
Beckman Coulter Diagnostics helps healthcare professionals deliver faster, more accurate diagnoses by providing innovative diagnostic technologies and laboratory solutions that improve patient care, enhance laboratory efficiency, and ultimately contribute to better health outcomes worldwide.Working Hours :Typical working hours are 8.30-5pm Monday to Friday with 1 hour lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Initiative....Read more...
Sales Administrator - (B2C)
Location: Birmingham, B6 4SL
Hours: Full-Time, Monday to Friday, 8:00am to 5:00pm
Salary: Competitive, dependent on experience
Corus Consultancy is currently recruiting for an experienced and customer-focused Sales Administrator to join a busy and fast-paced sales and customer service team in Birmingham.
This is an exciting opportunity for someone who enjoys building customer relationships, processing orders accurately, and working collaboratively with internal departments to ensure an excellent customer experience from order placement through to delivery and after-sales support.
The Role As a Sales Administrator, you will play a key role in supporting customers and ensuring that orders are processed efficiently and accurately. You will be responsible for handling enquiries across multiple communication channels, maintaining customer records, coordinating with internal teams, and delivering exceptional levels of service.
This position would suit a proactive individual who thrives in a busy environment, has excellent organisational skills, and takes pride in providing outstanding customer support.
Key Responsibilities
- Managing customer enquiries via telephone, email, live chat, and social media.
- Processing customer orders accurately and efficiently using internal systems.
- Handling order amendments, returns, credits, and customer complaints.
- Maintaining accurate customer and order records.
- Monitoring stock availability and communicating any shortages or delays.
- Updating inventory and product information across sales channels.
- Liaising with Warehouse, Purchasing, Supply Chain, and Finance teams to ensure smooth order fulfilment.
- Providing customers with product information and technical guidance where appropriate.
- Supporting customer retention through excellent service and relationship management.
- Assisting with account management and identifying opportunities to maximise sales.
- Contributing to team targets, service levels, and overall business objectives.
- Ensuring all work is completed in line with company procedures and compliance requirements.
About You The successful candidate will have:
- Previous experience in a Sales Administrator, Customer Service, Order Processing, or similar role.
- Excellent communication skills, both written and verbal.
- A confident and professional telephone manner.
- Strong organisational and time-management skills.
- Excellent attention to detail and a high level of accuracy.
- Strong IT skills and confidence using business systems.
- The ability to prioritise workloads and manage multiple tasks effectively.
- A proactive and positive attitude with excellent problem-solving abilities.
- The ability to work independently while also being a strong team player.
- Must have their right to works in the Uk
Desirable Experience
- Experience using ERP or CRM systems.
- Experience within an e-commerce, retail, wholesale, manufacturing, or distribution environment.
- Previous experience supporting both B2C and B2B customers.
What\'s on Offer?
- Competitive salary dependent on experience.
- Company pension scheme.
- Free on-site parking.
- A supportive and collaborative working environment.
- Long-term career development opportunities.
- The opportunity to join a growing and successful organisation.
Apply Now If you are an organised, customer-focused professional looking for your next opportunity within a fast-paced and rewarding environment, we would love to hear from you.....Read more...
Sales Administrator
£29,000 - £35,000 + Career Development + Early Friday Finish
Witney, Oxfordshire | Office Based
Are you an organised and proactive administrator looking for a varied role with genuine career development opportunities?
We're recruiting a Sales Administrator to join a successful and growing manufacturer of automotive components and classic car parts. Working within a friendly and supportive team, you'll play a key role in supporting customer service, sales administration and wider commercial activities across a portfolio of well-established brands.
This is an excellent opportunity for someone with previous administration, sales support or customer service experience who enjoys a fast-paced environment and wants to develop their career within a successful business.
The Role
As a Sales Administrator, you'll support the day-to-day running of the commercial function, ensuring customers receive an excellent experience while helping the wider team deliver efficient sales and operational processes.
Key responsibilities include:
Sales Administration
Processing customer orders and updating information within SAP and online ordering systems.
Managing customer backorders and proactively chasing outstanding orders.
Producing warehouse pick lists to support daily dispatch activities.
Supporting online order fulfilment and coordinating deliveries.
Customer Service & Support
Acting as the first point of contact for customer enquiries, providing professional telephone and email support.
Ensuring customer requests are handled promptly and professionally.
Processing returns and supporting aftersales activities.
Systems & Business Support
Maintaining accurate customer information across business systems.
Supporting SAP, CRM and website data maintenance.
Uploading pricing information and managing system updates.
Liaising with external software and IT providers when required.
Marketing & Commercial Support
Assisting with customer communications and marketing campaigns.
Supporting promotional activities, events and customer visits.
Providing wider commercial support and contributing to business improvement projects.
About You
We're looking for someone who is organised, professional and enjoys working with both customers and colleagues.
You'll ideally have:
Experience in a Sales Administrator, Sales Support, Customer Service, Commercial Administration or Business Support role.
Strong organisational skills and excellent attention to detail.
Confident communication skills with a professional approach.
Good Microsoft Office skills, including Excel and Word.
The ability to prioritise and manage multiple tasks effectively.
A positive, flexible and team-focused attitude.
Experience of SAP or a similar ERP system would be beneficial but is not essential, as full training will be provided.
You don't need automotive experience to be successful in this role. We're looking for somebody with the right attitude, strong organisational skills and a genuine desire to learn.
What's on Offer?
Salary of £29,000 - £35,000, depending on experience.
Genuine career development opportunities.
Ongoing training and support.
A varied and interesting role with plenty of scope to grow.
Friendly and supportive team environment.
Early finish every Friday.
Generous holiday entitlement.
Opportunity to join a successful and expanding business.
Apply in Confidence
To apply for the position of Sales Administrator - Job Ref 4385KBA, please send your CV to Kayleigh Bradley, Senior Recruitment Consultant at Glen Callum Associates Ltd, or call 07908 893621 for a confidential discussion
Glen Callum Associates specialises in automotive recruitment, leveraging extensive industry expertise and a global network to connect exceptional talent with leading organisations worldwide.
Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know – we’re here to support you.....Read more...
Booking appointments
Telephone calls
Working as a team
Spread sheets
Training:
Training will take place at the workplace
The apprentice will receive regular on-the-job training and support from experienced members of staff
Off-the-job training will be completed during normal working hours
The apprentice will attend regular training and progress-review sessions with the training provider
Training will take place weekly or according to the agreed training schedule
Training Outcome:After successfully completing the apprenticeship, there may be opportunities to progress into a permanent administrative role within the business. Career progression could include roles such as:
Business Administrator
Office Administrator
Administrative Assistant
Customer Service Administrator
Team Administrator
Office Coordinator
Executive Assistant
Employer Description:Established in 2014, Lutley Windows began as a small-scale operation with a single individual dedicated to window repairs. Over the years we have grown significantly, evolving from a one-man band into a thriving enterprise. Today, we operate a fully equipped factory specializing in the manufacturing of high-quality windows and glass units.Working Hours :Monday - Friday, 8.00am - 4.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Creative,Patience....Read more...
JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
Tremco Construction Products Group brings together Roofing & Building Maintenance, Commercial Sealants, Waterproofing divisions, Dryvit, Nudura and Willseal brands, Prebuck LLC, Weatherproofing Technologies, Inc., Weatherproofing Technologies Canada and PureAir Control Services, Inc.
Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us.
We are looking for a Program Administrator.
General Description:
The Program Administrator is responsible for supporting the National Account Team Lead and other Program Managers in a behind-the-scenes type of role. The Program Administrator should be a very detail oriented and organized professional who understands the importance of deadlines, communication, and customer-specific requirements. The Program Administrator will be responsible for working on multiple Programs (service contracts) and executing on the day-to-day requirements as outlined by the National Account Team Lead and/or the Program Manager.
Essential Duties and Responsibilities:
Writing proposals for customer accounts.
Understanding customer specific requirements (applicable discounts, labor/material break out, taxes, etc.)
File/document integrity - use internal web resources (eBuilder) and local file storage to maintain document and file storage integrity.
Understanding different labor rates for each WTI region(s).
Understanding different WTI service types and how they are priced.
Managing multiple leak response programs.
Tracking leak calls and WTI service response times.
Managing subcontractor invoices and completion paperwork.
Working with regional administrators to re-dispatch leak calls, get progress updates, etc.
Working with WTI technicians to request NTE increases on individual leak responses if applicable.
Tracking and invoicing leak service calls.
Delivering invoices to customer specific locations (work order systems, customized email addresses, etc.)
Tracking inspection programs.
Working in internal systems to track roof inspection data.
Maintaining a master inspection tracker showing where small pieces of entire programs are in relation to completion.
Maintain a weekly schedule to WTI field technicians and Program Manager (to share with customer).
Inputting budgets, editing, and categorizing recommendations from WTI field technicians.
Submitting reports and files for internal quality control.
Editing reports as needed based on feedback from quality control personnel.
Delivering reports to Program Manager/customer.
Customer portals
Updating customer work order status with ETA
Updating customer invoice system with Invoice
Special Project Assignments
Be accountable for managing your day based on tasks set forth by Program Manager.
Competencies:
Technical
Knowledge of all Services that WTI offers (able to read through a price book and understand the information)
Communication
Superior written, oral, and digital communication skills.
Computer Literacy
Outlook Email
Microsoft Teams
Microsoft Excel (must have)
SmartSheet
SAP
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
Sales Administrator
Burgess Hill, West Sussex
£30,000 - £35,000pa
Full-Time - Permanent (Monday to Friday 8 am - 4.30 pm) - Office-Based
Are you highly organised, customer-focused and looking to develop your career within a supportive and growing business?
An exciting opportunity has arisen for a Sales Administrator to join a friendly, fast-paced, focused sales support team. This is a varied role where you'll play a key part in ensuring customers receive an outstanding service while supporting the wider sales team with enquiries, quotations and account administration.
The Role
As a Sales Administrator, you'll be responsible for managing customer enquiries, preparing accurate quotations, coordinating product samples and ensuring the smooth day-to-day running of a busy shared inbox. You'll build strong relationships with customers, understand their requirements and provide an efficient, professional service from enquiry through to order.
Key Responsibilities
- Respond promptly and professionally to customer enquiries
- Prepare accurate quotations and follow up to secure orders
- Manage smaller customer accounts and sales enquiries
- Liaise with customers regarding quotations, revisions and product information
- Coordinate and dispatch product samples
- Liaise with and build relationships with suppliers to secure the best products
- Support the sales team with presentations and administrative tasks
- Manage and prioritise emails within a shared inbox
- Provide holiday cover across the sales team
About You
We're looking for someone who is:
- Previous experience as a Sales Administrator or similar
- Highly organised with excellent attention to detail
- Able to prioritise multiple tasks in a busy environment
- A confident communicator with strong written and verbal skills
- Customer-focused with a proactive, positive attitude
- Keen to learn new products and systems (full training provided)
What's on Offer
Salary of £30,000 - £35,000
- Profit Share Scheme
- Free daily lunch
- Company pension
- Holiday allowance
- Free on-site parking
- Full training and ongoing development
At KHR, we take care to ensure that you are represented as well as possible, so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regard to a specific role, then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics, etc, please could you also submit a "clean" copy in Word. Thank you.
Knowledge House Resourcing Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of Knowledge House Resourcing Ltd. Keep in touch with us online for job alerts, industry updates and market...
....Read more...
Customer Service Support
Key Account Management
Reporting on Outstanding Breakdowns
Gas Servicing Compliance
Booking Gas Safety Checks
Communication with Tenants
Legal Pack Management
Documentation and Record Keeping
Collaboration with Internal Teams
Continuous Improvement
Training:
On-the-job training, being mentored in the work place.
Monthly virtual online masterclass class.
Training Outcome:
Customer Service Administrator
Senior Administrator
Employer Description:
A family run and customer focussed company specialising in sustainable and efficient heating solutions.
Renuvo started in 2010 as an initiative to meet the needs of an increasing demand for renewable energy heating solutions. As gas and oil heating specialists, Renuvo became one of the first registered installers who were able to offer its clients Air and Ground source heating along with Biomass, Solar PV + Battery Storage and Solar Thermal. This provided access to large amounts of government funding, helping our customers to reduce capital costs as well as their carbon footprint.
Our GrowthThe company grew rapidly, particularly in the social housing sector, where we secured numerous long term contracts for both domestic and commercial scale gas service, maintenance and installation work.
Working Hours :Monday to Friday 08.00am till 4.00pm or 09.00am till 5.00pm 30 minutes lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
The Business Administrator will provide vital operational and administrative support to drive the company’s growth strategy.
Operating within the Customer Success Team, this role acts as the central link connecting the Customer Relationship Team (responsible for growth and retention) and the Project Management Team (responsible for delivering post-sales services and solutions).
This includes executing time-critical administrative tasks, managing client documentation, updating digital media platforms, and coordinating meeting logistics to ensure efficient company operations and the maintenance of excellent customer service standards.
We are seeking a Business Administrator to provide vital operational and administrative support to drive the company’s 1 growth strategy. Operating within the Customer Success Team, you will act as the central link connecting the customer.
Relationship Team and the Project Management Team. You will take full accountability for CRM data integrity, oversee the operational administration of deal pipelines, and directly support sales and customer retention functions by executing time-critical administrative tasks, managing client documentation, and coordinating meeting logistics.
Training:Level 3 Business Administration Apprenticeship.Training Outcome:Level 3 Business administrator apprenticeship. Potential full -ime role after qualified.Employer Description:At Levett Consultancy, as the UK first Google partner, we pride ourselves on delivering exceptional IT solutions using Google Cloud that drive tangible results for our clients. We are a team of dedicated professionals, passionate about building long-term partnerships and empowering organisations to reach their full potential. Our culture is built on collaboration, innovation, and a relentless pursuit of excellence.Working Hours :35 hour working week Monday to Friday. Shifts TBC.Skills: Communication skills,Confident,Organised....Read more...
Business Administration
Answering the telephone and dealing with queries
Responding by email to customer queries
Supporting sales and transport manager with reporting on logistics and dispatch progress
Training:Business Administrator Level 3.Training Outcome:Learning the role of a business administrator - being supported by a team, observing, learning and executing various tasks.
This will naturally progress based on the individual into a more supportive Sales / Customer service role, covering all aspects of the role. Employer Description:Springhill Farms t/as EVG Europe are a family owned business, supplying the UK retail market with tomatoes and spring onions. We started in 1976 and today we farm 5000 acres and are one of the largest farming businesses in the Midlands. We supply almost a fifth of the total UK market for tomatoes, 52 weeks of the year, and we are also the second largest grower of spring onions in the UK Working Hours :Monday - Friday 8.00am - 5.00pm. Some Saturdays.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Job Title: Account Administrator Location: Bradford Pay Rate: £13 per hour Working Hours: Monday to Friday working (08:00 - 16:00) Experience: 6 Months Experience required Contract: Temporary Are you looking for an exciting new opportunity? Nexus People are looking for an Account Administrator in Bradford to work with our client who is one of the UK's leading distribution and logistics suppliers. Employee Benefits: Immediate Starts: Begin earning immediatelyWeekly Pay: Payday every Friday Excellent Facilities:Comfortable break areas (with Pool tables)Vending machinesExcellent subsidised canteensFree, secure car parkingEmployee Welfare: Full training providedExciting engagement initiatives HR Forums & welfare clinics24/7 support from the on-site teamRoles & Responsibilities:Provide an outstanding customer service experienceEnsuring high levels of customer satisfaction and building strong, positive customer relationships.Handle and resolve customer complaints/inquiries via mail or phone in a timely and accurate mannerImprove customer service functions to meet company goalsLiaising with Account Managers Essential Skills & Experience:3PL experiencePrevious experience within a customer service environmentIntermediate with Microsoft Office SystemsConfident using IT systems to input and extract dataExperience of warehousing processesEffective communicator – written and oralOrganised and able to work accuratelyMeeting deadlines set by the companyYou will be a UK resident and will be able to travel to and from the site for your shift. We are unable to assist with VISA applications and cannot assist with relocation.You must have a strong grasp of the English language to be considered for this role.Nexus People is proud to be an Armed Forces-friendly employer and welcomes applications from veterans, Reservists, service leavers, military spouses and partners, and Cadet Force Adult Volunteers.Interested? If you are looking for a new, full time opportunity, and you have the right experience, click to apply today.....Read more...
Bodyshop Advisor / Customer Service Advisor Role:
- Salary up to £36,000 per annum
- Permanent role
I am currently working with a highly efficient and well equipped Bodyshop who are now looking for an experienced Bodyshop Advisor to join their busy site in the Maidenhead area.
Key Responsibilities as a Bodyshop Advisor / Customer Service Advisor:
- You will be responsible for the meet and greet of customers, bookings, courtesy car diary control, and customer updates.
- Liaising with third party companies such as insurance and car hire companies.
- As the first point of contact for customers the role requires a motivated and enthusiastic individual with excellent communication skills.
As a Bodyshop Advisor / Customer Service Advisor you will:
- Must have worked / or currently working within a similar role within an accident repair centre or within the Motor Trade.
- These tasks require excellent organisational skills with an attention to detail and a quality focus.
- You must have similar experience as an administrator or customer service advisor within the motor trade ideally within an accident repair centre
If you are interested in finding out more get in contact by calling Piam Pishgoo on 01202 55291 / piam@holtautomotive.co.uk or send us your CV by Clicking Apply Now!
....Read more...
We are actively seeking a dedicated Administrator to join the dynamic team of a renowned furniture company based in Yate. With a commitment to delivering excellence in craftsmanship and customer service, they offer a diverse range of furniture products to enhance living and workspaces across the region.Administrator (based in Yate), Salary: £20-£25kIn this role, you will be instrumental in ensuring the seamless functioning of administrative operations. From managing office supplies to providing support to various departments, you will play a pivotal role in maintaining efficiency and productivity.Here's what you'll be doing:Handling office operations and procedures efficiently.Managing incoming calls and emails, redirecting inquiries appropriately.Maintaining accurate records, databases, and filing systems.Offering administrative support across different departments as needed.Coordinating meetings and appointments, managing schedules effectively.Providing exceptional customer service by addressing inquiries promptly.Here are the skills you'll need:Strong organizational and time management abilities.Attention to detail and accuracy in work.Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).Excellent communication skills, both verbal and written.Ability to multitask and prioritize tasks effectively.Previous experience in an administrative role is advantageous but not essential.Here are the benefits of this job:Competitive salary of £20-£25k DOEOpportunity to work in a dynamic and growing industry.Supportive and collaborative work environment.Potential for career advancement and skill development.Work Permissions: Candidates must have the right to work in the United Kingdom. Visa sponsorship is not available for this position.....Read more...
As Customer Service Administrator you will joining a small, busy service team. The role is based on site in Buckingham, is full time and permanent offering a salary of up to £26,000. Working for a highly successful business who have worked in the garage equipment sector for decades.
Purpose of the role:
Supporting the service team providing high levels of customer service, maintaining the database and administration.
Key Accountabilities of the Customer Service Administrator:
Be first point of contact for customers
Providing high levels of customer care over the phone and via email
Liaise with customers, resolving any queries quickly and efficiently
Generate system based quotes and invoices
Support with coordinating service administration
Contact customers to confirm proposed dates and obtain order numbers for scheduled work
Maintain database all customer records
Skills Required for the Service Administrator:
Confident customer services skills
Methodical approach used to managing a busy workload
Administration experience within an office environment
Solid IT skills including MS Office
Excellent communications skills
Organised approach to work, able to work on multiple tasks at the same time
High levels of accuracy and attention to detail
Adaptable in a changing environment
What’s in it for you?
A salary of up to £26,000
Monday to Thursday 8.30 am to 5.00 pm with an hour for lunch, Friday 8.30 – 4.30 with 30 min lunch
22 days hol +bank hols, increasing with service
Training, support and development
Working for a successful, established business
Private healthcare for you and your family after six month probation
....Read more...
Sales Operations Administrator
We are looking for an ambitious Sales Operations Administrator to join a successful and growing manufacturer of classic car parts and automotive components. Offering genuine opportunities for development, this varied role will evolve over time and provides exposure to sales operations, customer support, marketing and business administration.
If you have an interest in classic cars, automotive aftermarket products or vehicle restoration, this is an opportunity to build a long-term career within a unique and thriving business.
Location: Office based, Witney, Oxfordshire Salary: 29-35k depending upon experience
Hours: Monday to Thursday 8.30am to 5.00pm, Friday 8.30am to 3.00pm
About the Role
Working as part of a close-knit commercial team, you will support the day-to-day sales operation while helping to deliver an outstanding customer experience across several well-established automotive brands.
This is a highly varied position where no two days are the same. You'll be involved in everything from sales administration and customer service to marketing support, systems administration and operational projects.
About You
You'll be organised, proactive and confident communicating with customers and colleagues alike. Comfortable managing multiple priorities, you'll enjoy being involved in a broad range of activities and take pride in delivering a first-class customer experience.
You'll ideally have:
Experience within a Sales Administrator, Sales Support, Customer Service, Commercial Administration or Business Support role.
Excellent communication skills and a professional telephone manner.
Strong organisational skills and the ability to manage multiple tasks simultaneously.
Good IT skills, including Microsoft Excel, Word and other Microsoft Office applications.
A high level of accuracy and attention to detail.
Experience of SAP or a similar ERP system would be advantageous, although full training will be provided.
A positive, flexible and team-focused approach.
A genuine interest in cars, classic vehicles, restoration projects or the automotive aftermarket industry.
Enthusiasm for learning about automotive products and supporting a passionate customer base.
Key Responsibilities
Managing customer backorders and proactively chasing outstanding orders across multiple group companies.
Processing and updating customer orders using SAP and online ordering platforms.
Coordinating overseas web orders, obtaining shipping quotations and arranging deliveries.
Producing and releasing warehouse pick lists to support daily delivery schedules.
Maintaining accurate customer information across websites, databases and business systems.
Providing professional telephone support and acting as a first point of contact for customers.
Handling customer returns administration and supporting aftersales activities.
Managing customer invites, communications and data updates across company platforms.
Supporting the ongoing maintenance and accuracy of SAP, websites, CRM systems and business applications.
Liaising with external IT and software providers to manage and progress support tickets.
Uploading price lists and maintaining system data across multiple business entities.
Supporting online order fulfilment and liaising with purchasing teams where required.
Managing incoming enquiries and ensuring customer requests are handled promptly and professionally.
Coordinating factory tours, customer visits and booking schedules.
Supporting marketing activity through Mailchimp campaigns and social media administration.
Assisting with promotions, events and wider commercial initiatives.
Providing sales support across the wider business and contributing to continuous improvement projects.
Why Join Us?
Join a respected and successful business within the classic automotive sector.
Work with products that are valued by enthusiasts and customers worldwide.
Enjoy a varied role spanning sales operations, customer service, marketing and business support.
Receive ongoing training and development opportunities.
Benefit from genuine career progression as the role and business continue to grow.
Be part of a supportive and passionate team.
Early finish every Friday.
Generous holiday entitlement.
Apply in Confidence
To apply for the position of Sales Operations Administrator – job reference 4385KB, please forward your CV to Kayleigh Bradley, Senior Recruitment Consultant at Glen Callum Associates Ltd, or call 07908 893621 for a confidential discussion.
JOB REF: 4385KB
Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know – we’re here to support you.....Read more...
Bodyshop Advisor / Customer Service Advisor:
- Up to £39,000 per annum
- Company Benefits
- Permanent Role
- Mon to Fri 8:30am - 5:30pm
I am currently working with a highly efficient and well equipped Bodyshop who are now looking for an experienced Bodyshop Advisor to join their busy site in Wembley area.
Key Responsibilities as a Bodyshop Advisor / Customer Service Advisor:
- You will be responsible for the meet and greet of customers, bookings, courtesy car diary control, and customer updates.
- Liaising with third party companies such as insurance and car hire companies.
- As the first point of contact for customers the role requires a motivated and enthusiastic individual with excellent communication skills.
As a Bodyshop Advisor / Customer Service Advisor you will:
- Must have worked / or currently working within a similar role within an accident repair centre or within the Motor Trade.
- These tasks require excellent organisational skills with an attention to detail and a quality focus.
- You must have similar experience as an administrator or customer service advisor within the motor trade ideally within an accident repair centre
If you are interested in finding out more get in contact with Piam on piam@holtautomotive.co.uk / 01202 55291 or send us your CV by Clicking Apply Now!....Read more...
Administration Support
Assist with general office administration and clerical duties.
Answer telephone calls and direct enquiries appropriately.
Respond to emails and customer enquiries in a professional manner.
Prepare, format, and distribute company documents, reports, and correspondence.
Maintain electronic and hard copy filing systems.
Support diary management, meeting scheduling, and travel arrangements.
Document Control
Assist in maintaining company management system documentation.
Ensure documents are accurately filed, updated, and archived in accordance with company procedures.
Support the control of records relating to ISO 9001, ISO 45001 and ISO 17020 requirements.
Assist with maintaining customer, supplier, and project records.
Customer Service
Provide a professional first point of contact for customers and suppliers.
Support the preparation and issue of quotations and proposals.
Assist with customer follow-up activities and maintaining client databases.
Help ensure customer enquiries are dealt with efficiently and promptly.
Financial Administration
Assist with raising purchase orders and processing invoices.
Support the maintenance of financial records and expenditure tracking.
Assist with timesheet administration and expense processing.
Support credit control activities where required.
Quality and Compliance
Support the implementation and maintenance of the company Quality Management System.
Assist with internal audits and continual improvement initiatives.
Maintain confidentiality of customer and company information.
Follow company policies and procedures relating to quality, health and safety, and data protection.
General Duties
Participate in apprenticeship training and complete all required coursework.
Attend team meetings and contribute to business improvement initiatives.
Undertake additional duties appropriate to the role and level of experience.
Represent the company professionally at all times.
Training:
Completion of a Level 3 Business Administrator apprenticeship which, if successful, will also include a Level 3 Diploma for the Business Administrator.
College sessions will be delivered remotely once a week with attendance face to face at Hartlepool College of Further Education once every half term.
Training Outcome:Upon successful completion of the apprenticeship, opportunities may be available for progression into a permanent Business Administrator, Office Coordinator, Office manager, Quality Administrator, or Operations Support depending on business requirements and performance.Employer Description:
Libellum is a rapidly growing Middlesbrough based Testing, Inspection, Asset Integrity & Quality solutions business. We operate across Teesside, the North East and beyond including international work.
Working Hours :The apprenticeship will be 18 months.
Monday to Thursday, 08:00 to 16:00 (flexible start & finish times), with 30 min lunch break each day.
Friday, 08:00 to 13:30.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Initiative....Read more...
Bodyshop Customer Service Advisor
Bodyshop Customer Advisor Wolverhampton Competitive Salary
I am looking for a motivated and organised Bodyshop Customer Advisor to be the first point of contact for their customers. In this role, youll help keep our busy repair centre running smoothly and ensure every customer receives the high level of service they expect.
What youll be doing:
- Managing all bodywork administration and receptionist duties
- Booking and overseeing the courtesy car diary
- Coordinating the recovery drivers diary
- Handling customer call-backs and enquiries
- Maintaining up-to-date knowledge of bodyshop procedures and clearly communicating these to customers
What were looking for:
- Experience in a busy accident repair centre, ideally with Autoflow experience
- Excellent organisational and administration skills
- Great communication skills and a positive, enthusiastic approach
- A strong attention to detail and focus on quality
Benefits
- Competitive Salary Package
- Bonus available
- No weekend work
If youre an organised, people-focused individual who enjoys working in a fast-paced environment, wed love to hear from you!
To apply, please send us your CV by clicking apply now or by contacting Richard on 07590309374 / richard@holtautomotive.co.uk to discuss further.
Bodyshop Advisor Bodyshop Wolverhampton
Bodyshop Advisor, Bodyshop Administrator, CSA, Customer Service Advisor....Read more...
As an HR Support Administrator, you’ll support the smooth running of our HR department.
Your day may include:
Booking interviews
Updating employee records
Responding to staff queries
Completing recruitment checks and preparing HR documents
This is a varied role, ideal for someone organised, approachable and keen to develop their HR career.Training:HR Support Level 3.
A 100% tailored training and assessment programme will be delivered to support you throughout your apprenticeship, (14 - 18 months including endpoint assessment) topics covered include:
Business and Customer Awareness
Communication skills
Building a team
HR legislation
HR functions, roles and plans
Systems and processes
Service delivery
Problem solving
Change and improvement techniques
HR base data and info
Resilience
Emotional intelligence
Training Outcome:Full-time Role - HR Administrator.
After completing the apprenticeship, there are plenty of opportunities to progress within HR. You could move into roles such as HR Administrator, HR Officer or HR Advisor, taking on more responsibility and supporting more complex employee matters. You could also work towards further HR qualifications, including CIPD, and eventually progress into specialist, senior or HR management roles.Employer Description:Vivid Care Services is a growing care provider delivering person-centred support across supported living, home care, outreach and short breaks. We are passionate about helping people live safely, independently and with greater choice and control. Our values focus on compassion, integrity, respect and continuous improvement, while investing in our staff through training, development and opportunities to grow their careers.Working Hours :Monday to Friday 9am - 5pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Customer Quality Technologist / Technical AdministratorLocation: Ditcheat, Somerset (Site Based)Salary: £28,000–£32,000 per annumWe're looking for a Customer Quality Technologist or Technical Administrator to join my clients Quality team at their Ditcheat site.This is a great opportunity for someone with experience in food manufacturing, specifications, artwork or technical administration, or for a Food Science / Food Technology/ Nutrition graduate with some industry experience who is looking to develop a career in food quality.The Role - You'll support the Customer Quality Manager by:·Preparing and maintaining product specifications.·Managing artwork approvals.·Completing customer questionnaires and responding to quality queries.·Preparing QA documentation and maintaining quality records.·Carrying out packaging checks, hygiene inspections and internal audits.·Supporting compliance with food safety, quality and retailer standards.About You - You'll have:·Excellent organisational skills and attention to detail.·Good IT skills, including Microsoft Excel.·Strong communication skills.·The ability to work independently and as part of a team.Previous experience in a food manufacturing or technical environment is desirable, along with knowledge of specifications, artwork or retailer portals, although full training will be provided.This is a site-based role offering an excellent opportunity to develop your career within a supportive and experienced Quality team.If you're looking for your next step in food quality and enjoy working in a fast-paced environment, we'd love to hear from you.Benefits include 30 days per annum (including Public & Bank Holidays in England & Wales) rising to 31 days after attaining 10 years continuous service.Pension – 5% Employee/5% Employer contribution.Life Assurance – 2 x annual salary (after completion of 3 months service).Bike to Work Scheme – Capped.Employees can purchase company products at a discounted price.On site parkingAnnual Company event and Christmas HamperThis role is commutable from Shepton Mallet, Wells, Wincanton, Shaftesbury, Evercreech, Frome, Trowbridge, Westbury, Yeovil, Blandford Forum, Sherborne, Castle Cary, Bruton ....Read more...
We are looking for an analytical and organised, Sales Administrator, where you will be part of a team responsible for the smooth running of the department. Your role will be in an administrative capacity, providing a link between customers and internal departments facilitating customer needs to ensure continuing relationships. You will need skills and qualities such as effective communication, attention to detail, a love for spreadsheets, accuracy, flexibility and problem solving.
Role Objective:
To ensure all customer orders, requirements and queries are accurately recorded, processed and managed through the system, that adequate stocks of a product are available for call-off or on factory order to enable product and information to be despatched accurately, on time, every time.
To process all orders accurately and to meet customer requirements
To monitor stock levels, report on availability, identify potential shortfalls and liaise with customer’s merchandisers to meet customer requirements
To answer all customer telephone and e-mail enquiries promptly and efficiently
To be the link between the customer and departments on all matters relating to established products
Main Responsibilities for the Sales Administrator:
Order processing including inputting, checking and liaison with operations and trading departments to ensure deadlines are met
Handling telephone and e-mail enquiries, stock enquiries and technical queries
Maintaining static product data, updating prices, and setting up new products on the system
Booking in of all customer deliveries
Liaising with account managers daily, to ensure the smooth running of their accounts
Monitoring and controlling special orders
Monitoring and controlling customer “own branded” stocks, maintaining stock reports and liaising with customer’s merchandising team to ensure the product is always in stock or on factory order
Meeting with customer’s merchandising team to report on stock planning
Recording and analysing customer sales data to assist in the planning of future factory orders
Dealing with customer queries relating to deliveries and invoicing including regular and routine monitoring and reporting of delivery dates, obtaining of PODs and resolving pricing queries
Liaising with other departments within the company to complete and resolve Customer Service issues, including returns management
Maintaining and updating various spreadsheets
General administration and housekeeping duties
From time to time any other reasonable duties as may be reasonably requested by the Line Manager
The position carries the responsibility for carrying out all duties to the required standard as indicated by the Line Manager and professional codes of conduct and regulations.
Essential Skills and Requirements for the Sales Administrator:
Strong working knowledge of Microsoft Office 365 (Word, Excel, PowerPoint, and Outlook) particularly excel
Excellent numeracy & literacy skills
Exceptional organisation skills – time management, ability to prioritise & meet project deadlines
Forward thinker, able to identify and minimise problems before they occur
Self-motivated and positive attitude to self-development
The starting salary offered is competitive and based on full time 39 hours. This is an opportunity to be part of a successful company, you will have 21 days holiday plus 8 bank holidays (increasing with length of service up to 34 days), employee discount on company products, auto-enrolment pension scheme, free onsite parking, learning and development opportunities.
If this position is of interest and you have the necessary required skills, I would love to hear from you.
....Read more...
We are looking for an analytical and organised, Business Administrator, where you will be part of a team responsible for the smooth running of the department. Your role will be in an administrative capacity, providing a link between customers and internal departments facilitating customer needs to ensure continuing relationships. You will need skills and qualities such as effective communication, attention to detail, a love for spreadsheets, accuracy, flexibility and problem solving.
Role Objective:
To ensure all customer orders, requirements and queries are accurately recorded, processed and managed through the system, that adequate stocks of a product are available for call-off or on factory order to enable product and information to be dispatched accurately, on time, every time.
To process all orders accurately and to meet customer requirements
To monitor stock levels, report on availability, identify potential shortfalls and liaise with customer’s merchandisers to meet customer requirements
To answer all customer telephone and e-mail enquiries promptly and efficiently
To be the link between the customer and departments on all matters relating to established products
Main Responsibilities for the Business Administrator are:
Order processing including inputting, checking and liaison with operations and trading departments to ensure deadlines are met
Handling telephone and e-mail enquiries, stock enquiries and technical queries
Maintaining static product data, updating prices, and setting up new products on the system
Booking in of all customer deliveries
Liaising with account managers daily, to ensure the smooth running of their accounts
Monitoring and controlling special orders
Monitoring and controlling customer “own branded” stocks, maintaining stock reports and liaising with customer’s merchandising team to ensure the product is always in stock or on factory order
Meeting with customer’s merchandising team to report on stock planning
Recording and analysing customer sales data to assist in the planning of future factory orders
Dealing with customer queries relating to deliveries and invoicing including regular and routine monitoring and reporting of delivery dates, obtaining of PODs and resolving pricing queries
Liaising with other departments within the company to complete and resolve Customer Service issues, including returns management
Maintaining and updating various spreadsheets
General administration and housekeeping duties
From time to time any other reasonable duties as may be reasonably requested by the Line Manager
The position carries the responsibility for carrying out all duties to the required standard as indicated by the Line Manager and professional codes of conduct and regulations
Essential Skills and Requirements for the Business Administrator:
Strong working knowledge of Microsoft Office 365 (Word, Excel, PowerPoint, and Outlook) particularly excel
Excellent numeracy & literacy skills
Exceptional organisation skills – time management, ability to prioritise & meet project deadlines
Forward thinker, able to identify and minimise problems before they occur
Self-motivated and positive attitude to self-development
The starting salary offered is competitive and based on full time 39 hours. This is an opportunity to be part of a successful company, you will have 21 days holiday plus 8 bank holidays (increasing with length of service up to 34 days), employee discount on company products, auto-enrolment pension scheme, free onsite parking, learning and development opportunities.
If this position is of interest and you have the necessary required skills, I would love to hear from you.
....Read more...
As a Business Administrator Apprentice, you will work closely with a range of internal departments, supporting day-to-day business activities and contributing to projects that help the company grow and achieve its goals.
You will gain valuable experience across customer and partner support, administration, internal systems, billing, account management and business improvement projects. Working with experienced colleagues across the organisation, you will develop your communication, organisation, problem-solving and administrative skills while working towards your Level 3 Business Administrator apprenticeship.
Responsibilities:
Respond to customer and partner enquiries by phone, email and web chat, providing a professional and helpful service.
Assist with billing and account-related queries, ensuring information is accurate and up to date.
Process account changes and service updates, following internal procedures and maintaining accurate records.
Work closely with internal teams to resolve customer and partner queries efficiently and effectively.
Develop proposals and contribute to projects designed to improve customer service and internal business processes.
Record and track customer and partner interactions using the company's bespoke CRM system.
Support customers and partners with understanding their usage, charges and available options.
Maintain accurate records and ensure administrative information is updated across relevant systems.
Assist with general business administration and support colleagues with day-to-day operational tasks.
Contribute ideas and feedback to help improve processes, systems and the overall customer experience.
Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. As one of the UK's largest and longest-established apprenticeship and training providers, we're proud to help organisations and individuals unlock their potential, and make skills really work for them. Upon completion of this 15 month apprenticeship, you will have obtained your Business Administration apprenticeship L3 Apprenticeship.Training Outcome:There is a possibility of being offered a full-time role after successful completion of the apprenticeship.Employer Description:At Jellyfish Energy, we're more than just an energy company— we’re a growing team dedicated to delivering. We aim to deliver a simple, fair, and transparent offering to energy supply. Derived from a tech and data-led approach, we have direct access to unmatched reporting for both customers and partners.
As our customer and partner base grows, there is a need for our journey and we’re looking for a friendly and motivated Business Administror to join our company — supporting customers, partners and our internal team solving problems, and helping them manage their Electricity and Gas accounts.Working Hours :Monday-Friday (09:00AM-17:00PM).Skills: Communication skills,IT skills,Organisation skills,Administrative skills,Team working....Read more...
Answering telephone calls and responding to customer emails
Providing friendly, professional and helpful customer service
Booking appointments and scheduling work for our electricians
Using our job management software to create and update jobs
Communicating with customers throughout their job
Preparing and processing job paperwork and documentation
Assisting with invoicing and general accounts administration
Maintaining accurate customer, job and business records
Using spreadsheets, email and other business software
Liaising with electricians and helping organise their daily workloads
Following up customer enquiries and outstanding actions
Supporting the office team with day-to-day administration
Learning our business processes and helping identify ways they can be improved
Gradually taking ownership of regular administrative tasks as your knowledge and confidence develop
Training:The apprentice will complete the Business Administrator Apprenticeship Level 3 Standard with City College Norwich. Training will take place through a combination of workplace learning at Electric11 and training delivered by City College Norwich. The exact training schedule will be agreed with the college.Training Outcome:Our intention is for the successful apprentice to develop into a permanent and important member of the Electric11 office team.
As their experience and confidence grow, there will be opportunities to take ownership of administrative processes, develop greater responsibility within the business and progress into a full Business Administrator role.
For the right person, we hope this apprenticeship will be the beginning of a long-term career with Electric11.Employer Description:Electric11 Ltd is an established and growing electrical contracting and renewable energy company based in Attleborough, Norfolk.
We provide electrical, solar PV, battery storage and EV charging services to domestic and commercial customers across Norfolk.
We pride ourselves on providing excellent customer service and being well organised and professional. Our office team plays a key part in this and is regularly mentioned positively in feedback from our customers.
We are a friendly, ambitious business with a growing team of electricians, apprentices and office staff. We invest in training, technology and developing our people, and we are looking for someone who wants to learn, progress and become a long-term member of our team.Working Hours :Monday - Friday 8.30am - 5.30pm
1 hour lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Friendly and confident,Eager to learn....Read more...
Input and retrieve data
Receiving / directing telephone calls
Liaise and interact with both internal and external customers
Use of in-house transport / planning system
Use of customer systems to ensure effective customer service and timely planning
Administration support to the Planning Dept
Understanding and following procedures where necessary
Take responsibility for initiating and completing tasks in a timely manner
Training:
Business Administrator Level 3 Standard EPA
Exam - Knowledge Test (comprising of 50 multiple choice questions)
Completion of portfolio
Presentation - around Project / Improvement
20% OFF-THE-JOB. A minimum of 20% of the learning must be completed off-the-job' and could include the following:
Induction to programme
Online self-study learning activities, including, courses, webinars (topics based around the Knowledge, Skills, and Behaviours) as well as topics tailored to the apprentice's specific job role
Completion of assessments and reflective journal entries
Mentoring / shadowing
Employer training
Support and preparation for EPA
Employer project support
Learning Coach support
Training Outcome:Permanent job upon completion of the Apprenticeship programme. Apprentices can progress onto other qualifications such as Foundation Degrees in areas such as Business, Business Management and Business Administration.Employer Description:David Bratt & Sons (Haulage) Ltd., is a reputable haulage company based in Cheadle, Stockport. We specialise in the distribution and delivery of steel, construction materials and control panels. We have an exciting opportunity to join our Transport team at David Bratt & Sons as a Transport Administrator - is this role for you, apply today!Working Hours :9.00am - 5.00pm Monday - Friday (with breaks).Skills: Administrative skills,Attention to detail,Communication skills,Customer care skills,Initiative,IT skills,Number skills,Organisation skills,Team working....Read more...
