Customer Service Administrator role available! We are looking for a Customer Service Administrator to join a successful Chemical Manufacturing company in Bradford who has a global reach. Working for this company brings a competitive salary, pension contribution, 24 days annual leave + bank holidays, contribution towards Private Healthcare and more. The team is friendly, dynamic and welcoming. This role is a 6-month temporary contract with the potential to be extended.
Summary:
Role: Customer Service Administrator
Monday – Friday, 8:30 – 5pm
A temporary role guaranteed for 6 months but potential to be extended
Salary: £26,780
Has training and development opportunities available
1 hour lunch break
Main Duties of Customer Service Administrator:
Manage orders from enquiry through to completion
Liaising with customers over the phone and email to manage their enquires, process orders and apply costs correctly
Produce Invoices and credit notes for orders and returns
To be of general assistance in the smooth running of the office and department processes
Set up new customer accounts
Maintenance of documentation to ensure information is up to date and accurate
Communicating with internal and external customers
Requirements of Customer Service Administrator:
Able to communicate effectively over the phone and face to face
Ability to use Microsoft Office and willing to learn in house software systems
Experience dealing with complaints & enquiries
Experience in processing orders
Experience working with Microsoft Navision is desirable but not essential
If this Customer Service Administrator role would be of interest, please contact Ava Murphy at E3 Recruitment – 01484 645 269.
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Bodyshop Advisor / Customer Service Advisor Role:
- Salary up to £36,000 per annum
- Permanent role
I am currently working with a highly efficient and well equipped Bodyshop who are now looking for an experienced Bodyshop Advisor to join their busy site in Loudwater area.
Key Responsibilities as a Bodyshop Advisor / Customer Service Advisor:
- You will be responsible for the meet and greet of customers, bookings, courtesy car diary control, and customer updates.
- Liaising with third party companies such as insurance and car hire companies.
- As the first point of contact for customers the role requires a motivated and enthusiastic individual with excellent communication skills.
As a Bodyshop Advisor / Customer Service Advisor you will:
- Must have worked / or currently working within a similar role within an accident repair centre or within the Motor Trade.
- These tasks require excellent organisational skills with an attention to detail and a quality focus.
- You must have similar experience as an administrator or customer service advisor within the motor trade ideally within an accident reapir centre
If you are interested in finding out more get in contact by calling Piam Pishgoo on 01202 55291 / piam@holtautomotive.co.uk or send us your CV by Clicking Apply Now!
Bodyshop Administrator up to £36,000 Bodyshop Loudwater
Bodyshop Administrator / Bodyshop Advisor / Bodyshop Customer Service Advisor / Bodyshop CSA....Read more...
Holt Engineering are working with a proficent in electronics manufacturing. They are looking for a highly organised Sales Administrator to support our sales team with customer enquiries, quotations, and order processing. This role plays a key part in ensuring sales operations run smoothly while maintaining excellent customer service and accurate sales records.
This is a Temporary Contract working Full Time Monday to Friday The Hours are 7:30am - 4:00pm with an early finish on Fridays!
The Sales Administrator is Paying from £12.21 - £14 per hour (depending on expereince)
Key Responsibilities for the Sales Administrator:
- Provide administrative support to the sales team
- Prepare quotations, proposals, and sales documentation
- Process customer orders accurately and efficiently
- Respond to customer enquiries and provide order updates
- Maintain CRM and sales tracking systems
- Produce basic sales reports and maintain records
- Liaise with internal teams to ensure orders are fulfilled
To be a successful Sales Administrator:
- Strong administrative and organisational skills
- Excellent communication skills
- High attention to detail
- Good knowledge of Microsoft Office (Excel, Word, Outlook)
- Ability to manage multiple tasks and deadlines
- Experience in a sales administration or customer service role
- Experience using CRM or ERP systems
What Were Looking For in a Sales Administrator:
- Highly organised and proactive
- Customer-focused with a professional approach
- Strong team player with a positive attitude
If you are interested in a new career opportunity this could be the role for you! Please APPLY NOW! Or call 01202 147689.....Read more...
Holt Engineering are recruiting an experienced Spare Parts Administrator to join our busy client in Poole, our client offer a friendly and professional working environment.
This company are a fast growing and dynamic industry leader, they are forward thinking, always welcoming new ideas and initiative. They are looking for a proactive and motivated person to join their team as they continue to excel within their field, they pride themselves on their customer service and are looking for a like minded person to deliver an efficient service ensuring a smooth distribution of spare parts to customers and service teams.
This is a permanent opportunity paying £25-£29,000pa DOE, the role is office based working Monday to Friday, they have new modern office and facilities.
Duties for the successful Spare Parts Administrator:
- Process spare parts orders from customers and internal teams.
- Ensure timely and accurate order fulfilment.
- Work alongside service teams, ensuring parts are supplied efficiently and ahead of scheduled services
- Provide customers with pricing, availability, lead time & tracking information.
- Address customer inquiries and resolve issues promptly.
- Maintain accurate records of parts transactions and inventory levels.
- Generate reports on spare parts usage and trends.
Skills required for this Spare Parts Administrator:
- Previous experience within a similar role is advantageous
- Familiarity with inventory management software or ERP systems ideal but not essential.
- Strong organizational and administrative skills.
- Excellent communication skills, with a customer-oriented mindset.
- Strong telephone manner
Benefits for this successful Spare Parts Administrator:
- Free parking
- New modern offices & facilities
- Company pension,
- Private medical and critical illness cover
If you have the required skills and are looking to join a friendly and forward thinking business, then please apply with your CV and Yasmin will call you. ....Read more...
As part of the sales support team, you’ll help ensure our customers receive exceptional service by assisting with enquiries, processing orders, maintaining records, and supporting daily administrative tasks.
What You’ll Be Doing:
Supporting the sales and customer service teams with administrative tasks
Managing customer emails, calls, and general enquiries
Processing sales orders and updating internal systems
Preparing quotations, invoices, and other documents
Maintaining accurate customer and product information
Assisting with reporting, data entry, and general office duties
Working closely with the marketing team and colleagues across the business to ensure smooth operations
What We Offer:
Fully funded Level 3 Business Administrator apprenticeship
Hands-on training and mentoring from experienced colleagues
A supportive, friendly work environment
Opportunities for progression after completion
20% paid time for off-the-job apprenticeship training
Training:
Delivery will take place at Alliance Learning Horwich Business Park, Chorley New Rd, Horwich, Bolton BL6 5UE
One day every three weeks
Training Outcome:
Possible progression to Sales Administrator, Customer Service Advisor, Sales Coordinator, Office Administrator, or Team Assistant
Employer Description:Greater Manchester based Backer Heatrod is the UK’s leading manufacturer of heating elements and associated process heating equipment required for your industrial heating applications. Having recently moved into a brand new, environmentally conscious production facility in Bolton we are uniquely positioned to provide electric products and solutions using manufacturing processes which are sympathetic to our precious environment. "Renewable ways to make renewable energy friendly equipment".Working Hours :Monday - Thursday, 7.30am - 4.00pm and Friday, 7.30am 12.50pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,A positive attitude,Willingness to learn....Read more...
We are delighted to be recruiting for a Service Administrator to join a successful, well-established family-run business within the agricultural sector based in Southam. This is a fantastic opportunity for an organised and customer-focused individual who enjoys variety and thrives in a busy, hands-on environment.
As Service Administrator, you will be responsible for:
Playing a key role in supporting the day-to-day running of the office and service department
Managing reception and providing a professional meet & greet service
Handling incoming calls and customer enquiries
Supporting the Finance Manager with invoicing and administration
Diary management and scheduling
Liaising with customers, the warehouse, and the workshop team
Maintaining office supplies and general office administration
This is a varied position where you’ll work with autonomy and be trusted to keep things running smoothly.
As Service Administrator, you must be/have:
Strong administrative and organisational skills
Confident using IT systems and Microsoft Office
Customer-focused and professional at all times
Able to manage multiple tasks in a fast-paced, ever-changing environment
Proactive, reliable, and able to use their own initiative
Working Hours & Salary
Monday to Friday, 8:30am – 5:00pmSaturday mornings, 8:00am – 12:00noon(With half a day off during the week)
£27,000-£29,000 depending on experience
If you’re looking for a stable, long-term opportunity within a supportive and friendly team where your contribution truly matters, we would love to hear from you.
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Accurately input and process timesheets
Assist with preparing and issuing invoices
Maintain and update client records using Excel and bespoke software
Answer incoming calls and handle enquiries in a professional manner
Provide customer service support via telephone and email
Support the team with general day-to-day administrative tasks
Training:
The apprentice will work towards the Business Administrator Level 3 Apprenticeship Standard
Training will take place in the workplace in Gainsborough, supported by a dedicated training provider
Off-the-job training will be delivered alongside day-to-day duties, with full details of the training schedule agreed at the start of the programme
Training Outcome:
This Level 3 Business Administrator Apprenticeship is just the start of your career in business and administration. Once qualified, you could move into roles such as Business Administrator, Office Manager, or Customer Service Supervisor
With experience, there’s scope to progress into team leadership, project coordination, or specialist administrative roles, or continue your development with higher-level apprenticeships to boost your career even further
Employer Description:Proactive Payroll Services Limited is a professional and client-focused organisation based in Gainsborough, Lincolnshire, providing comprehensive payroll and business administration solutions. We pride ourselves on delivering efficient, accurate, and friendly service to a wide range of clients.
Our team values collaboration, professionalism, and continuous development, making us an excellent environment for apprentices to gain real-world experience, develop their skills, and grow their career in business administration.Working Hours :Monday, Tuesday and Friday, 9:00am - 4:00pm, with the possibility of working Thursday. Standard daytime office hours.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working....Read more...
As Customer Service Administrator you will be working as part of a supportive team who deliver first class service to their customers. The role is full time and permanent working onsite in their Brackley office. The company have been established since 2010 and has grown to over 300 locations. Hours are Monday to Friday 8.30 am to 5.00 pm and offering a starting salary of up to £26,500. This role will suit a customer service professional who wants to grow with the business.
Purpose of the role:
To deliver high levels of customer service working with major corporate accounts. The role is busy and varied and involves interacting with customers on a daily basis.
Key Accountabilities for The Customer Service Administrator:
Creating job records, maintaining the database
Responding to customer queries
Dealing with any queries, customer complaints
Dealing with contract renewals
Managing purchase orders
Scheduling invoices
Processing and uploading orders
Liaising with customers daily basis regarding quotes, work orders, providing updates
Portal management
Organising quotes
Scheduling invoices
Uploading and processing orders
Liaising with internal teams including business development managers
Credit control for key accounts
Key Skills Required for the Customer Service Administrator:
High levels of customer service over the phone and by email
Solid administration skills
Highly organised with excellent levels of attention to detail
Adaptable in a changing environment
Credit control experience would be ab advantage
Strong IT skills
What’s in it for you?
A starting salary of up to £26,500
Based onsite Mon - Fri 8.30 - 5.00 pm (30 mins lunch and two 10 min breaks)
23 days hol + bank hols (you can also buy and sell hols days)
Birthday day off (after one year service)
Training, development and progression
Annual performance and company related bonus
Associate days, socials
Associate equity program
Plenty of free parking
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Answering inbound calls and handling customer enquiries
Booking appointments and scheduling engineers
Managing emails and maintaining customer records
Preparing quotes, invoices, and job sheets
Updating internal systems and databases
Assisting with social media and marketing tasks (working with Castle)
Providing general office and administrative support
Training Outcome:What is the expected career progression after a Business Administrator Apprenticeship?
A Business Administrator Apprenticeship provides a strong foundation for progression across a wide range of industries, as administrative skills are transferable to almost every sector.
Typical progression routes include:
Business Administrator / Senior AdministratorTaking on greater responsibility, managing systems, supporting senior leadership, and overseeing key processes.
Office Manager / Operations AdministratorCoordinating teams, improving internal processes, and supporting the smooth running of the organisation.
Specialist pathways, such as:
HR Administrator or HR Assistant
Finance / Accounts Assistant
Project Support Officer
Customer Service or Client Relationship Executive
Further Development Opportunities
Learners may progress onto higher-level apprenticeships, including:
Level 4 Business Analyst
Level 5 Operations / Departmental Manager
HR Consultant / Partner
They may also complete professional qualifications such as AAT (Finance), CIPD (HR), or ILM (Leadership & Management), depending on their chosen pathway.
Long-Term Career Potential
With experience and continued development, this apprenticeship can lead to roles such as:
Operations Manager
Business Manager
HR Manager
Project Manager
Overall, the apprenticeship develops key transferable skills including communication, organisation, problem-solving, digital systems, and teamwork, making it a versatile and future-proof career starting point.Employer Description:Based in Merseyside, we have now grown into a well respected business, serving households within Merseyside and surrounding areas.We offer a free, no obligation site survey to assess your needs. We will then compile a quotation for the work required.Therefore, we offer a range of heating and plumbing options, including boiler repair, servicing and installation.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills....Read more...
Job Title: Operations Administrator
Location: Sevenoaks (Office-Based)
Salary: £30,000 – £38,000 DOE
Hours: Monday – Friday, 8:00am – 5:30pm
Job Type: Full-Time, Permanent
An established, family-run security solutions provider with decades of industry experience is seeking an Operations Administrator to join their growing team at their new Sevenoaks site.
This is an excellent opportunity for an organised and proactive administrator with strong customer service skills and experience coordinating schedules within a service-based environment.
The Role
You will play a key role in supporting the operations team, ensuring installations, additional works, and routine maintenance visits are scheduled efficiently while delivering a high standard of customer service.
Key Responsibilities
- Sending estimates on behalf of surveyors
- Following up with customers regarding quotations and queries
- Liaising with customers via phone and email
- Processing quote and additional work acceptances
- Scheduling new installations and additional works
- Ordering equipment for approved works
- Acting as the first point of contact for incoming calls and enquiries
- Sending monthly maintenance reminders and contract renewal invoices
- Booking routine maintenance visits
- Arranging surveys for prospective clients
- Scanning, post handling and general administration
- Diary management and providing administrative support to the wider team
Candidate Profile
- Previous experience in an operations, service or scheduling role
- Confident in managing diaries and coordinating field-based teams
- Strong telephone manner and written communication skills
- Highly organised with excellent attention to detail
- Able to manage multiple priorities in a fast-paced environment
- Proficient in Microsoft Office
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...
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Service AdministratorSalary up to £30,000Monday – Friday 8.30am – 5.00pm25 days holiday plus bank holidaysOffice based role (BS40 5RH)Are you an experienced administrator with excellent organisation and communication skills?If so, we have an exciting opportunity providing support to our service engineers and first-class customer service to our customers throughout the UK.About UsHelec (part of Essco Group) has over 17 years’ experience providing Combined Heat & Power and packaged plant room equipment solutions. We encompass full design and installation in addition to maintenance and ongoing service requirements.We are seeking a competent Service Administrator to oversee the running of our service department, acting as the first point of contact for clients, providing updates, answering queries, and ensuring excellent service at all times.Responsibilities
Schedule and dispatch service engineers, manage diaries and allocate work.Liaise with clients to book in pre-planned and reactive maintenance visits.Compile reports and invoices to send to clients.Compile service and maintenance quotes to send to clients.Continuously monitor and update processes to increase productivity and efficiency.Monitor email inboxes and phone lines, ensuring timely responses and clear communication.Monitor and update the service calculator to expand the range of services to clients.Order parts for servicing and annual maintenance work.Issue monthly reports on performance and productivity to the Service Manager.Chase outstanding payments.Complete and submit the annual health and safety accreditation paperwork.Write job and site-specific RAMS when required.
Skills and experience
Previous administration experience.Ability to multi-task effectively and work under pressure.Excellent organisational skills with the ability to prioritise effectively.Strong attention to detail.Good at problem solving and decision making.Excellent communication skills, both verbal and written.Customer-focussed.IT literate, proficient in MS Office.This is a fantastic opportunity for an enthusiastic individual wanting to join a supportive and friendly team environment.
Apply today to be considered for the role. INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
Provide administrative support to the department, ensuring smooth day-to-day operations.
Populate and progress purchase orders, ensuring accuracy and timely follow-up.
Collate, enter, and analyse commercial data for reporting and insights.
Assist in the preparation of reports and documentation as required.
Maintain an organised filing system, both physically and electronically.
Coordinate team schedules, meetings, and appointments.
Handle incoming phone calls and inquiries with professionalism.
Support teams across various departments using various applications.
Undertake additional administrative duties aligned with your experience and development goals.
Training:The apprentice will gain a Level 3 Business administrator Apprenticeship Standard ST0070. Their main location will be Bridmet, Gore Cross Business Park, Bridport, DT6 3UX and training will be delivered onsite with remote meetings with the college.
We aim to retain all of our apprentice to ensure a future talent pipeline and progression of this route could lead to progressive roles as Commercial administrator, Key Account Manager, procurement administrator or buyer.Training Outcome:The idea behind running an active and ongoing apprenticeship program is to invest in young people and provide sustainable employment within our locality and develop and grow a skilled workforce for the future. Progression of this route could lead to progressive roles as Commercial administrator, Key Account Manager, procurement administrator or buyer and is dependant on the individual’s performance during the apprenticeship.Employer Description:Bridmet is a UK-based precision sheet metal fabrication company with extensive experience in diverse industries. We proudly deliver a comprehensive turnkey manufacturing service, offering expertise in Sheet Metal, Fabrication, Machining, Finishing, and Assembly & Integration. At our foundation is a strong engineering team with broad skills in design, engineering, project management, and supply chain management, enabling us to provide a full-service solution from concept to completion.Working Hours :37.5 - 40 hours, dependant on age due to working time regulations. Shifts worked over 5 days.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Creative,Initiative,Non judgemental....Read more...
As Sales Administrator you will be joining a local, established business, on a full time, permanent basis working onsite in Banbury. Your prime role will be to ensure orders are recorded, processed and delivered on time, liaising with the internal team and customer, always delivering exceptional levels of service. Offering a starting salary of between £27,000 and £29,000 you will be joining a small, close knit, supportive team.
Key Accountabilities for the Sales Administrator:
Process customer orders, including inputting and liaising with other departments to ensure deadlines are met
Prepare sales quotes
Check order availability and issuing invoices
Raise sales invoices and credit notes
Maintain product database and customer records
Deal with customer enquiries, technical queries, direct order input and advising customers on their order requirements
Liaise with the internal departments on a daily basis
Maintain CRM database
Support with haulier tracking
Key Competencies for the Sales Administrator:
Strong communication skills
Solid rapport building skills, at all levels
Experience of working in a sales support, administration role, from order processing through to delivery
Experience with pricing, margins and quoting
Be able to demonstrate excellent levels of customer service, including conflict resolution
Knowledge of buying groups would be beneficial
French language skills would be beneficial, but not essential
Proficient in Microsoft Office
Highly organised, able to work on multiple tasks at any one time and thrive under pressure
Meticulous attention to detail and accurate
Good interpersonal skills
Strategic problem solver
Adaptable in a changing environment
What’s in it for you
Salary of up to £29,000
Hours: 8am–4:45pm (45-minute lunch)
23 days annual leave plus bank holidays
Pension
Life Insurance
Office-based (no hybrid working)
Progression and learning opportunities
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Filing of customer and supplier invoices
Scanning of documents
Assisting Accounts team with general administration
Data Entry
Following company procedure and workflow arrangements
Recording, updating, and archiving information
Use of office equipment (photocopier, fax machine etc.)
Liaising with internal departments to ensure an excellent level of service is provided
Training:Business Administrator Level 3 Apprenticeship Standard:
Training at Protocol Consultancy Services in Birmingham B3 2NH for 1 day per month
20 percent off the job training at New Harvest to complete portfolio work each week
Training Outcome:
Progressing into Accounting/Bookkeeping
Employer Description:New Harvest Wholesale Ltd have an amazing opportunity for someone to join the business as a Business Administrator Apprentice based in Aston, Birmingham. We are a wholesale oriental food supplier who supply products to restaurants and take-aways.Working Hours :Monday - Friday, 8.00am - 4.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Team working,Creative,Initiative....Read more...
What Your Day Will Look Like:
Sending customer quotes quickly and accurately
Providing proof of deliveries and shipment updates
Handling customer and internal job queries
Using multiple systems and developing strong computer skills
Supporting the sales team to win and retain business
Working as part of a close-knit local logistics team
You’ll be at the heart of the operation. The role that keeps the promises the sales team make
Training Outcome:What is the expected career progression after a Business Administration Apprenticeship?
A Business Administration Apprenticeship provides a strong foundation for career progression across a wide range of industries, as administrative skills are transferable to almost every sector
Typical progression routes include:
Business Administrator / Senior AdministratorTaking on increased responsibility, supporting management teams, and overseeing key processes within the organisation
Office Manager / Operations AdministratorManaging office systems, coordinating teams, and ensuring the smooth day-to-day running of the business
Specialist pathways, such as:
HR Administrator or HR Assistant
Finance / Accounts Assistant
Project Support Officer
Customer Service Executive
Further Development Opportunities
Learners may progress onto higher-level apprenticeships, including:
Level 4 Business Analyst
Level 5 Operations / Departmental Manager
HR Consultant / Partner
They may also choose to complete professional qualifications such as AAT (Finance), CIPD (HR), or ILM (Leadership & Management)
Long-Term Career Potential:
With experience and continued development, this pathway can lead to roles such as:
Operations Manager
Business Manager
HR Manager
Project Manager
Overall, this apprenticeship develops essential transferable skills, including communication, organisation, problem-solving, digital systems, and teamwork, making it a versatile and future-proof career starting point.Employer Description:We boast a state of the art online portal which provides discounted rates from the world leading carriers including DHL, UPS, FedEx and TNT. The portal is designed to save customers time and money by offering multiple savings in just one search. So that our customers receive the full benefit from booking with EU Express the software provides labels, full track and trace along with POD’s which are all accessible via the portal.Working Hours :Monday to Friday, 9.00am - 5.00pm, shifts may work evenings and weekends.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
A Sales Administrator is sought to join a market-leading organisation in Cork, Ireland, contributing to the administration, coordination, and optimisation of sales processes within a technical solutions and electronics manufacturing environment.
The Sales Administrator, Cork, Ireland, will be expected to develop your understanding in the field, learning from peers and senior leadership in commercial operations and industry best practices. This may include quote management, CRM and ERP systems, sales reporting and insights, internal coordination across logistics and operations, process standardisation, and sales enablement activities within a fast-paced technical business.
Responsibilities include:
Work with the Sales Team to create and maintain accurate quote templates and support timely quotation generation (standard and urgent requests).
Create and maintain CRM and pipeline records, logging activities and ensuring data accuracy across systems.
Develop and prepare weekly and monthly sales reports, KPI tracking, and performance insights for the Sales Team and suppliers.
Collaborate with internal teams including logistics and operations to coordinate pre-sales samples, product evaluations, account setups, and credit checks.
Maintain comprehensive and up-to-date sales materials, supplier marketing content, and shared documentation systems.
Support sales enablement through meeting coordination, calendar management, travel arrangements, and preparation of customer presentations and follow-up materials.
Assist with event planning and coordination activities where required.
Contribute to process improvement initiatives by documenting workflows, identifying inefficiencies, and supporting continuous improvement efforts.
Key skills & experience:
Minimum of five years’ experience in sales administration, commercial support, or customer service within a technical or commercial environment.
Proficiency with Microsoft Office 365 and experience using CRM and ERP systems.
Strong numerical and analytical skills with excellent attention to detail and accuracy.
Highly organised with effective time management and prioritisation abilities.
Confident communicator, comfortable working cross-functionally and engaging with customers.
Proactive, commercially aware, and customer-focused approach.
How to apply:
Apply now for the Sales Administrator role in Cork, Ireland. Send your CV to adighton@redlinegroup.Com or Call Adam on 07961158768.....Read more...
The Business Administrator role will be instrumental in managing and enhancing customer relationships within the financial sector. The role aims to ensure customer satisfaction by delivering exceptional customer service.
The Business Administrator will provide full administrative support to the mortgage team, ensuring all data is accurately recorded and handled in the correct manner. Accurately managing and updating in-house CRM systems on a regular basis. Supporting the mortgage brokers with day-to-day tasks, client administration and mortgage application support.
Key Responsibilities:
Providing administrative support to the mortgage department
Accurately compiling and storing client case files in a compliant manner
Regularly updating the in-house CRM systems to ensure they are kept up to date in a timely manner
Answering the telephone and assisting clients as appropriate
Managing team diaries and booking appointments
Chasing up mortgage applications directly with lenders
Uploading supporting documents to lenders portal for client cases
Liaising with existing client base to ensure timely and prompt contact for mortgage review
Training:
The learner will be studying the Business Administration Level 3 Apprenticeship Standard qualification
Training Outcome:Career progression possible in time to the role of Mortgage & Protection Advisor.Employer Description:NKT Financial Solutions was founded in 2007 and offers expert advice to individuals and businesses covering everything from pensions, savings and investments to insurances and mortgages.Working Hours :Monday - Friday, 9.00am - 5.00pm. 1 hour lunch break.Skills: Communication skills,IT skills,Organisation skills,Team working,Initiative,Attention to detail,Customer care skills....Read more...
Job Title: Customer Care AdministratorLocation: Woolpit, SuffolkEmployment Type: Full-Time, PermanentWorking Hours: 37 Hours a weekSalary: Competitive, depending on experience About Us:Portico GB Ltd is a leading subcontractor to the new build industry based in Woolpit near Bury St Edmunds who supply and install windows, doors, conservatories and wardrobe systems to the new build sector. The Role:Working in our Customer Care department, this varied role is ideal for a personable and organised individual with previous experience in a customer care role, preferably in the new build sector.Offering an excellent salary based on experience, a friendly working environment with a great team to work with, and a variety of company benefits, we have an exciting opportunity for a Customer Care Administrator to work alongside the Customer Care Supervisor. Key Responsibilities:
Assisting with booking appointments with customers in occupied propertiesCoordinating with our Service Engineers to attend appointmentsRaising delivery notes and invoicesUpdating information on to our systems for feedback to the principle contractorsDealing with incoming calls and email enquiries in a professional and friendly mannerTaking information from the SAPs system and updating jobs on our and the principal contractors systemManaging your own workload as well as working with the team to ensure the workload is covered
What we're looking for:
Previous experience in a customer care or administrative role is desirableYou must be very organised with good attention to detailYou will be a personable and adaptable individualStrong interpersonal and communication skills via email and telephoneAble to work well within a team as well as independentlyGood time managementExcellent computer skills including Excel. Sage experience would be an advantage, however training will be given
What We Offer:
29 days holiday inclusive of bank holidays, with 1 extra day per year of service up to a maximum of 33 days per annumFriendly working environment with a great teamCompany benefits....Read more...
Sales Support:
· Make outbound and receive inbound sales calls including chasing quotes & potential sales.
· Assist with customer enquiries and provide product/service information.
Order Processing:
· Accurately process sales orders in Sage 200 system.
· Prepare and manage despatch notes and return documentation.
· Track orders despatched by courier on company tracking platform system.
Financial Administration:
· Generate and send invoices to clients.
General Office Duties:
· Filing, scanning, and maintaining organized records.
· Handle incoming and outgoing correspondence.
· Support other administrative tasks as required.
Skills & Qualifications
· Previous experience in an office or administrative role. support experience preferred but not essential.
· Strong communication and interpersonal skills.
· Proficiency in MS Office (Word, Excel, Outlook).
· Ability to multitask and prioritize effectively.
· Attention to detail and accuracy in data entry and documentation.Training Outcome:After completing this Business Administration Apprenticeship, learners can progress into roles such as Office Administrator, Customer Service Advisor, Sales Support Administrator, or Team Coordinator.Employer Description:Pennine Manufacturing Ltd is a long‑established, family‑owned manufacturing company based in Little Lever, Bolton. The business was founded in 1976 and operates as a private limited company.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
The role will include various duties with the aim to develop and have more responsibility during your apprenticeship. The role will include some of the following areas:
Administration:
Uploading and maintaining customer records
Validating customer work orders
Creation of customer invoices
Maintain health & safety standards
Dealing with stationary/stock levels and reordering as and when appropriate
Using Microsoft Packages, in particular Word and Excel
Responsible for co-ordinating the post
Work co-operatively with other teams and partners to deliver services effectively
Help out in times of need to ensure quality of service is met
To deal courteously and efficiently with all team members, which will include our field personnel
Inputting data onto internal systems with a high level of accuracy
Dealing with requests for information
Customer Service:
To deal courteously and efficiently with all visitors
Providing refreshments for visitors when required
Respond to emails promptly
Answering the telephone in a polite and professional manner, dealing with enquiries quickly and efficiently
Assisting all members of the team as and when required
Ensuring that the Policies of the company are observed, and that good practice is encouraged, particularly in the areas of Health & Safety, Equal Opportunities, and confidentiality.
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by the organisation which is relevant to your post within the company to meet the overall business objectives.
As part of your contract of employment completion of the Apprenticeship Training Programme forms part of your duties as well as helping your personal and professional development; the requirement's to complete the programme are as follows:
Attend and be punctual for all induction session, lessons, work-based training/support sessions
Complete all required assignments by the required timeline
Build up your portfolio of evidence on-going
Access support from your tutor's assessor/manager as and when required
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by the organisation which is relevant to your post within the company to meet the overall business objectives. Training:You will study at Kirklees College, following the Business Administrator Level 3.
The course will cover a range of Skills, Knowledge and Behaviours as outlined by the Apprenticeship Standard. These will be transferable and suitable to an administration role in any sector. Health and Safety and other role-specific processes and tools will be taught in the company.
If you do not meet the requirements for the Level 3 Business Administrator Apprenticeship, you will have the opportunity to be offered the Customer Service Practitioner Level 2.
Should you be offered the level 2 Customer Service apprenticeship, on successful completion, you may be offered the opportunity to later progress onto the Business Administrator Level 3 Apprenticeship.
Business Administrator Level 3. After 18 months, you will complete an End Point Assessment. This will involve the following:
Showcase/Portfolio
Interview
Presentation on Project
Knowledge Test
Practical Observation
Professional Discussion
You are given time off to study; you are required to attend Kirklees College, Huddersfield Centre. You will also attend other meetings via Teams to complete work for your apprenticeship.Training Outcome:There is a strong possibility that you will gain a permanent position following successful employment as well as achievement of the full apprenticeship qualification.
There may also be further apprenticeship/other training available following successful employment and achievement of the apprenticeship qualifications.Employer Description:At Hall & Rhodes Security Ltd, we provide comprehensive installation and maintenance of a wide range of security systems for industrial, commercial, and domestic premises.
Our services include intruder alarms, CCTV, access control, and security lighting – all tailored to meet your specific needs.
We take immense pride in our work, employing a dedicated team who are driven by our core mission: "To exceed our customers’ expectations."In 2003, we earned the prestigious NACOSS Gold accreditation from the National Security Inspectorate (NSI), the highest honour in the security industry.
As an NSI-approved company, we are certified for intruder alarms, CCTV, and access control, ensuring all systems are designed and installed to current European standards, including BS EN 50131 and PD6662. Additionally, we maintain existing systems installed to BS 4737 and offer expert advice on system upgrades or improvements, even for installations by other companies.
Our reputation for excellence has made us a preferred choice for many local authorities and insurers, with most of our new business coming from the glowing recommendations of our satisfied customers.Working Hours :Monday to Friday, 08:30 - 17:00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Excellent Timekeeping,Excellent attendance....Read more...
Customer Service Support: Respond to phone calls, emails, and online enquiries from members of the public, professionals, and partner organisations in a polite, professional, and helpful manner. You’ll assist with the first point of contact, helping to offer reassurance and signposting to the right support if necessary.
Appointment Coordination: Help clients book in for support sessions and ensure schedules are kept up-to-date. You’ll use electronic systems to manage bookings and support the wider team in keeping records accurate and confidential.
Special Projects: Assist with the planning and implementation of targeted service projects within the Gloucestershire community, tasked to us by key stakeholders within the county.
Interpreting/Presenting Data: Reviewing derived data from the service to identify trends, interpret service performance, and relay the findings back to the service to facilitate improvements.
Data Entry/Record Management: Update client information in our digital systems, assist with preparing reports, and make sure key information is filed and shared in line with data protection requirements.
Team Support: Assist with internal meetings, promotional campaigns, and community outreach events. You might help create flyers, manage social media posts, or gather feedback from service users to help improve what we do.Training:Business Administrator Level 3 Apprenticeship Standard.
Whilst the majority of training will take place at the employers' premises, there will be occasional attendance required at Cirencester College.Training Outcome:Administrator Role (FTE or PTE).
Operations Aide (FTE or PTE).Employer Description:As healthcare and education professionals, we had first-hand experience of public services that had failed people, people who needed them most and we believed that we could provide a different, more flexible approach. We wanted to combine our expertise and experiences of the social and economic problems that held people back and find a way to support and empower people to live healthier, better lives whatever their background.
Eradicating health inequalities is crucial to our vision. It requires a holistic approach, empowering individuals to become active participants in their health. At ABL health we achieve this by providing access to education, resources, and support that enable people to make informed choices about their health and well-being. We also strive to create a healthy environment that supports positive behaviour change, reducing barriers to accessing healthcare services. Working together we believe we can provide everyone with the opportunity to achieve A Better Life.Working Hours :Monday to Friday (one day per week for apprenticeship work).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
You will be based at the Portsmouth City Council Civic Offices reporting directly to the Housing Regulations Manager
You will be required to support the Private Sector Housing teams to manage our HMO licensing Service provision by carrying out a range of administrative duties including answering customer enquiries, resolving issues, call taking, uploading information on our IT systems, recording, and analysing data and supporting the Housing Regulations Licensing Team
You may be the first point of contact for Landlords, Licence Holders, and Property Agencies as we offer a frontline service
As the Business Administrator Apprentice, you will also beresponsible for providing advice, guidance and assistance to customers contacting the service in line with the Housing Act 2004
Training:You will be undertaking the Level 3 Business Administrator Apprenticeship Standard and fully supported by HTP Apprenticeship College.
You will be developing Knowledge, Skills, and Behaviours in the following areas:
IT
Record and Document Production
Decision Making
Interpersonal Skills
Quality Planning
Project Management
Business Processes
As part of the off-the-job training, you will complete a portfolio of evidence, attend online workshops, have time to study independently, undertake research and write assignments.
The apprenticeship is assessed independently at the end of the practical training.
The assessments include an online multiple-choice test, a business project and presentation and a professional discussion based on a portfolio of evidence.Training Outcome:
This is a Fixed Term Contract for a total of 21 months which includes the end point assessment
Employer Description: informationPortsmouth City Council is a unique organisation, committed to making a difference, and is guided by core values that set who we are as people, what we stand for, and how we act.
We are committed to our values of respect, integrity, collaboration, inclusivity and being people-focussed. These values set out how we can contribute to the success of the council and our own success as individuals.Working Hours :Monday - Friday, with hours typically between 8.30am and 5.00pm, with some flexibility.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental....Read more...
The successful candidate will:
Assist with incoming calls and make outbound calls to our vendor and prospective tenants
Recommend new properties to prospective tenants
Book viewings
Support the team by providing administrative support
Training:You will work towards a Level 2 Customer Service Practitioner apprenticeship, including Functional Skills if required, which will be delivered via fortnightly day release at National Business College in Huddersfield or via Teams.Training Outcome:Opportunity to become a negotiator or administrator.Employer Description:William H Brown have been around since 1890 when William Henry Brown began trading, offering an auctions and valuation service. Over the years we have continued to grow - we now have 129 offices and we're one of the most established names in the industry.Working Hours :Monday - Friday, 9.00am - 5.00pm, with Saturday shift on a rota basis.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
This role supports the office team with day-to-day administration
Assisting customer account managers with contract information– advising on meter readings, machine usage, service and repair history to support new sales
Dealing with finance lenders and submitting documents
Raising invoices for new sales, data entry, setting up customer contracts, contacting customers by phone and email to obtain meter readings, and updating company service software ensuring that the meter readings are entered correctly, assisting with general office tasks
Scanning contracts and other documents in to our customer database and archiving the contracts in to filing room
Training:
Business Administrator Level 3 Standard
Work Based Training
Monthly Tutor/Assessor Sessions
Training Outcome:Successful apprentices often progress into permanent roles, with the chance to develop into senior administration or customer support positions. You will gain valuable experience and a nationally recognised qualification, giving a clear path for your long-term career.Employer Description:Gary HusseyGROUP MANAGING DIRECTOREuro Digital Systems Ltd has built a reputation for delivering innovative and cost-effective network printer and copying solutions to the B2B market-place.
We pride ourselves in our commitment to our clients, to delivering consistently excellent customer service experiences, to our employees and their ongoing development, and to our longstanding client relationships built through many years of outstanding service delivery and integrity.To this end, our reputation has become your guarantee.Working Hours :Monday- Friday 8:30am- 5:30pm, with one hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Accuracy with data entry....Read more...
The successful candidate will:
Assist with incoming calls and make outbound calls
Book viewings
Support the team by providing administrative support
Preferably a passion for sales
IT literate (MS Office, internet, email systems and social media platforms is especially important)
Creating sales particulars
Training:
You will work towards a Level 2 Customer Service Practitioner Apprenticeship, including Functional Skills if required, which will be delivered via fortnightly day release at National Business College in Huddersfield
Training Outcome:
Opportunity to become a negotiator or administrator
Employer Description:William H Brown have been around since 1890 when William Henry Brown began trading, offering an auctions and valuation service. Over the years we have continued to grow - we now have 129 offices and we're one of the most established names in the industry.Working Hours :Monday- Friday, 9.00am- 5.00pm, with Saturday shift on a rota basis.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
