An opportunity has arisen for a Customer Service Administrator to join a well-established company specializing in home energy-efficiency upgrades providing services such as insulation, solar panel installation, and low-carbon heating systems.
As a Customer Service Administrator, you will be supporting the coordination of energy efficiency programmes and ensuring high-quality service delivery to customers. This full-time office-based role offers a salary range of £24,000 - £28,000 and benefits.
You will be responsible for:
? Coordinating customer appointments for home surveys and installations
? Managing inbound and outbound communications via telephone and email
? Providing timely updates to third-party partners involved in lead generation
? Maintaining accurate records across spreadsheets and internal databases
? Ensuring a seamless customer journey through every stage of the service
? Responding to enquiries and resolving issues in a professional manner
What we are looking for:
? Previously worked as a Customer Service Administrator, Customer Support Coordinator, Client Services Administrator, Customer Service Executive, Customer Service Advisor, Customer Support Administrator or in a similar role.
? Confident using Microsoft Office, Google Suite, and PDF tools
? Proven customer service background, ideally 4 years.
? Experience in housing or scheduling within a maintenance or energy sector is advantageous
? Excellent verbal and written communication, particularly over the phone and via email
What's on offer:
? Competitive Salary
? Bonus scheme
? Company pension plan
? Cycle to work initiative
? Free on-site parking
? Company events
This is a fantastic opportunity for a Customer Service Administrator to join a growing team making a real difference to energy efficiency across the UK.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Addition....Read more...
An opportunity has arisen for a Customer Service Administrator to join a well-established company specializing in home energy-efficiency upgrades providing services such as insulation, solar panel installation, and low-carbon heating systems.
As a Customer Service Administrator, you will be supporting the coordination of energy efficiency programmes and ensuring high-quality service delivery to customers. This full-time office-based role offers a salary range of £24,000 - £28,000 and benefits.
You will be responsible for:
? Coordinating customer appointments for home surveys and installations
? Managing inbound and outbound communications via telephone and email
? Providing timely updates to third-party partners involved in lead generation
? Maintaining accurate records across spreadsheets and internal databases
? Ensuring a seamless customer journey through every stage of the service
? Responding to enquiries and resolving issues in a professional manner
What we are looking for:
? Previously worked as a Customer Service Administrator, Customer Support Coordinator, Client Services Administrator, Customer Service Executive, Customer Service Advisor, Customer Support Administrator or in a similar role.
? Confident using Microsoft Office, Google Suite, and PDF tools
? Proven customer service background, ideally 4 years.
? Experience in housing or scheduling within a maintenance or energy sector is advantageous
? Excellent verbal and written communication, particularly over the phone and via email
What's on offer:
? Competitive Salary
? Bonus scheme
? Company pension plan
? Cycle to work initiative
? Free on-site parking
? Company events
This is a fantastic opportunity for a Customer Service Administrator to join a growing team making a real difference to energy efficiency across the UK.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Addition....Read more...
An exciting opportunity has arisen for a Customer Service Coordinator to join our client, a leading independent sewage treatment specialist serving businesses, local authorities, charities, and residential customers across Southern England.
As a Customer Service Coordinator, you will coordinate and allocate maintenance tasks to engineers using scheduling software. This full-time role offers salary range of £25,000 - £28,000 and benefits.Ideally, you will have some accounts experience especially with Xero (full training provided)
You will be responsible for:
? Handle and route incoming calls promptly, ensuring a professional and courteous response.
? Process purchase invoices and accurately maintain service and financial records.
? Organise and manage calendars, arranging appointments and service schedules.
? Support basic bookkeeping functions using Xero
? Prepare and update documents, spreadsheets, and presentations using Microsoft Office tools.
? Deliver general administrative support across multiple departments as required.
What we are looking for:
? Previously worked as a Service Administrator, Service Coordinator, Operations Coordinator, Operations Administrator, Accounts Administrator, Support Coordinator, Scheduler, Planning Administrator, Office Administrator, Engineering Administrator, Contracts Administrator, Technical Administrator, or in a similar role.
? Ideally have 2 years of experience in customer service and 1 year in scheduling.
? Ideally, you will have some accounts experience especially with Xero (full training provided)
? Skilled in using Microsoft Office applications (Word, Excel, PowerPoint).
? Excellent telephone manner and interpersonal skills.
? Experience in scheduling and accounting software would be preferred.
What's on offer:
? Competitive salary
? Company pension scheme
? Free on-site parking
Apply today - this is a fantastic opportunity to join a supportive and professional team!
Impor....Read more...
An opportunity has arisen for a Customer Service Administrator to join a well-established company specializing in home energy-efficiency upgrades providing services such as insulation, solar panel installation, and low-carbon heating systems.
As a Customer Service Administrator, you will be supporting the coordination of energy efficiency programmes and ensuring high-quality service delivery to customers. This full-time office-based role offers a salary range of £24,000 - £28,000 and benefits.
You will be responsible for:
* Coordinating customer appointments for home surveys and installations
* Managing inbound and outbound communications via telephone and email
* Providing timely updates to third-party partners involved in lead generation
* Maintaining accurate records across spreadsheets and internal databases
* Ensuring a seamless customer journey through every stage of the service
* Responding to enquiries and resolving issues in a professional manner
What we are looking for:
* Previously worked as a Customer Service Administrator, Customer Support Coordinator, Client Services Administrator, Customer Service Executive, Customer Service Advisor, Customer Support Administrator or in a similar role.
* Confident using Microsoft Office, Google Suite, and PDF tools
* Proven customer service background, ideally 4 years.
* Experience in housing or scheduling within a maintenance or energy sector is advantageous
* Excellent verbal and written communication, particularly over the phone and via email
What's on offer:
* Competitive Salary
* Bonus scheme
* Company pension plan
* Cycle to work initiative
* Free on-site parking
* Company events
This is a fantastic opportunity for a Customer Service Administrator to join a growing team making a real difference to energy efficiency across the UK.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An opportunity has arisen for a Customer Service Administrator to join a well-established company specializing in home energy-efficiency upgrades providing services such as insulation, solar panel installation, and low-carbon heating systems.
As a Customer Service Administrator, you will be supporting the coordination of energy efficiency programmes and ensuring high-quality service delivery to customers. This full-time office-based role offers a salary range of £24,000 - £28,000 and benefits.
You will be responsible for:
* Coordinating customer appointments for home surveys and installations
* Managing inbound and outbound communications via telephone and email
* Providing timely updates to third-party partners involved in lead generation
* Maintaining accurate records across spreadsheets and internal databases
* Ensuring a seamless customer journey through every stage of the service
* Responding to enquiries and resolving issues in a professional manner
What we are looking for:
* Previously worked as a Customer Service Administrator, Customer Support Coordinator, Client Services Administrator, Customer Service Executive, Customer Service Advisor, Customer Support Administrator or in a similar role.
* Confident using Microsoft Office, Google Suite, and PDF tools
* Proven customer service background, ideally 4 years.
* Experience in housing or scheduling within a maintenance or energy sector is advantageous
* Excellent verbal and written communication, particularly over the phone and via email
What's on offer:
* Competitive Salary
* Bonus scheme
* Company pension plan
* Cycle to work initiative
* Free on-site parking
* Company events
This is a fantastic opportunity for a Customer Service Administrator to join a growing team making a real difference to energy efficiency across the UK.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An exciting opportunity has arisen for a Customer Service Coordinator to join our client, a leading independent sewage treatment specialist serving businesses, local authorities, charities, and residential customers across Southern England.
As a Customer Service Coordinator, you will coordinate and allocate maintenance tasks to engineers using scheduling software. This full-time role offers salary range of £25,000 - £28,000 and benefits.Ideally, you will have some accounts experience especially with Xero (full training provided)
You will be responsible for:
* Handle and route incoming calls promptly, ensuring a professional and courteous response.
* Process purchase invoices and accurately maintain service and financial records.
* Organise and manage calendars, arranging appointments and service schedules.
* Support basic bookkeeping functions using Xero
* Prepare and update documents, spreadsheets, and presentations using Microsoft Office tools.
* Deliver general administrative support across multiple departments as required.
What we are looking for:
* Previously worked as a Service Administrator, Service Coordinator, Operations Coordinator, Operations Administrator, Accounts Administrator, Support Coordinator, Scheduler, Planning Administrator, Office Administrator, Engineering Administrator, Contracts Administrator, Technical Administrator, or in a similar role.
* Ideally have 2 years of experience in customer service and 1 year in scheduling.
* Ideally, you will have some accounts experience especially with Xero (full training provided)
* Skilled in using Microsoft Office applications (Word, Excel, PowerPoint).
* Excellent telephone manner and interpersonal skills.
* Experience in scheduling and accounting software would be preferred.
What's on offer:
* Competitive salary
* Company pension scheme
* Free on-site parking
Apply today - this is a fantastic opportunity to join a supportive and professional team!
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003
....Read more...
An excellent opportunity has arisen for a Customer Service Administrator to join a well-established company specialising in home energy-efficiency upgrades. Their services include insulation, solar panel installation, and low-carbon heating systems for homes across the UK.
In this full-time, office-based role, you'll play a vital part in coordinating energy efficiency programmes and delivering a high standard of service to customers and third-party partners.
Key Responsibilities:
? Coordinating customer appointments for home energy surveys and installations
? Managing inbound and outbound calls and emails
? Updating third-party lead generators on customer and job progress
? Maintaining accurate records across internal databases and spreadsheets
? Ensuring a smooth and professional customer experience from start to finish
? Handling customer queries and complaints in a timely and efficient manner
What We're Looking For:
? Previous experience in a similar role such as:
Customer Service Administrator, Customer Support Coordinator, Client Services Executive, Customer Service Advisor, Client Services Administrator, Customer Service Executive, Customer Service Advisor, Customer Support Specialist or Customer Support Administrator
? Ideally, you will have experience working in Renewable Energy, Sustainability, Environmental Services, Utilities, Retrofit or housing sectors.
? Alternatively, you may come from a call centre background, working for companies that support energy providers such as E.ON, OVO, British Gas, EDF, Octopus, or similar
? Experience handling billing, energy queries, appointment bookings, or customer complaints is highly desirable
? Familiarity with Microsoft Office, Google Suite, and PDF tools
? Excellent verbal and written communication skills, particularly over the phone and via email
? Minimum of 4 years proven customer service experience
What's on Offer:
? Competitive salary (£24,000 - £28,000 DOE)
? Profit-r....Read more...
An excellent opportunity has arisen for a Customer Service Administrator to join a well-established company specialising in home energy-efficiency upgrades. Their services include insulation, solar panel installation, and low-carbon heating systems for homes across the UK.
In this full-time, office-based role, you'll play a vital part in coordinating energy efficiency programmes and delivering a high standard of service to customers and third-party partners.
Key Responsibilities:
? Coordinating customer appointments for home energy surveys and installations
? Managing inbound and outbound calls and emails
? Updating third-party lead generators on customer and job progress
? Maintaining accurate records across internal databases and spreadsheets
? Ensuring a smooth and professional customer experience from start to finish
? Handling customer queries and complaints in a timely and efficient manner
What We're Looking For:
? Previous experience in a similar role such as:
Customer Service Administrator, Customer Support Coordinator, Client Services Executive, Customer Service Advisor, Client Services Administrator, Customer Service Executive, Customer Service Advisor, Customer Support Specialist or Customer Support Administrator
? Ideally, you will have experience working in Renewable Energy, Sustainability, Environmental Services, Utilities, Retrofit or housing sectors.
? Alternatively, you may come from a call centre background, working for companies that support energy providers such as E.ON, OVO, British Gas, EDF, Octopus, or similar
? Experience handling billing, energy queries, appointment bookings, or customer complaints is highly desirable
? Familiarity with Microsoft Office, Google Suite, and PDF tools
? Excellent verbal and written communication skills, particularly over the phone and via email
? Minimum of 4 years proven customer service experience
What's on Offer:
? Competitive salary (£24,000 - £28,000 DOE)
? Profit-r....Read more...
An excellent opportunity has arisen for a Customer Service Administrator to join a well-established company specialising in home energy-efficiency upgrades. Their services include insulation, solar panel installation, and low-carbon heating systems for homes across the UK.
In this full-time, office-based role, you'll play a vital part in coordinating energy efficiency programmes and delivering a high standard of service to customers and third-party partners.
Key Responsibilities:
* Coordinating customer appointments for home energy surveys and installations
* Managing inbound and outbound calls and emails
* Updating third-party lead generators on customer and job progress
* Maintaining accurate records across internal databases and spreadsheets
* Ensuring a smooth and professional customer experience from start to finish
* Handling customer queries and complaints in a timely and efficient manner
What We're Looking For:
* Previous experience in a similar role such as:
Customer Service Administrator, Customer Support Coordinator, Client Services Executive, Customer Service Advisor, Client Services Administrator, Customer Service Executive, Customer Service Advisor, Customer Support Specialist or Customer Support Administrator
* Ideally, you will have experience working in Renewable Energy, Sustainability, Environmental Services, Utilities, Retrofit or housing sectors.
* Alternatively, you may come from a call centre background, working for companies that support energy providers such as E.ON, OVO, British Gas, EDF, Octopus, or similar
* Experience handling billing, energy queries, appointment bookings, or customer complaints is highly desirable
* Familiarity with Microsoft Office, Google Suite, and PDF tools
* Excellent verbal and written communication skills, particularly over the phone and via email
* Minimum of 4 years proven customer service experience
What's on Offer:
* Competitive salary (£24,000 - £28,000 DOE)
* Profit-related bonus scheme
* Company pension
* Cycle to work scheme
* Free on-site parking
* Regular company events
* Join a growing, mission-led team working to reduce carbon emissions across UK households
This is a fantastic opportunity for a motivated Customer Service Administrator or Call Centre professional to step into the energy efficiency sector and make a real impact.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An excellent opportunity has arisen for a Customer Service Administrator to join a well-established company specialising in home energy-efficiency upgrades. Their services include insulation, solar panel installation, and low-carbon heating systems for homes across the UK.
In this full-time, office-based role, you'll play a vital part in coordinating energy efficiency programmes and delivering a high standard of service to customers and third-party partners.
Key Responsibilities:
* Coordinating customer appointments for home energy surveys and installations
* Managing inbound and outbound calls and emails
* Updating third-party lead generators on customer and job progress
* Maintaining accurate records across internal databases and spreadsheets
* Ensuring a smooth and professional customer experience from start to finish
* Handling customer queries and complaints in a timely and efficient manner
What We're Looking For:
* Previous experience in a similar role such as:
Customer Service Administrator, Customer Support Coordinator, Client Services Executive, Customer Service Advisor, Client Services Administrator, Customer Service Executive, Customer Service Advisor, Customer Support Specialist or Customer Support Administrator
* Ideally, you will have experience working in Renewable Energy, Sustainability, Environmental Services, Utilities, Retrofit or housing sectors.
* Alternatively, you may come from a call centre background, working for companies that support energy providers such as E.ON, OVO, British Gas, EDF, Octopus, or similar
* Experience handling billing, energy queries, appointment bookings, or customer complaints is highly desirable
* Familiarity with Microsoft Office, Google Suite, and PDF tools
* Excellent verbal and written communication skills, particularly over the phone and via email
* Minimum of 4 years proven customer service experience
What's on Offer:
* Competitive salary (£24,000 - £28,000 DOE)
* Profit-related bonus scheme
* Company pension
* Cycle to work scheme
* Free on-site parking
* Regular company events
* Join a growing, mission-led team working to reduce carbon emissions across UK households
This is a fantastic opportunity for a motivated Customer Service Administrator or Call Centre professional to step into the energy efficiency sector and make a real impact.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Bodyshop Advisor / Customer Service Advisor:
- Salary up to £35,000 per annum
- Permanent role
I am currently working with a highly efficient and well equipped Bodyshop who are now looking for an experienced Bodyshop Advisor to join their busy site in Maidenhead area.
Key Responsibilities as a Bodyshop Advisor / Customer Service Advisor:
- You will be responsible for the meet and greet of customers, bookings, courtesy car diary control, and customer updates.
- Liaising with third party companies such as insurance and car hire companies.
- As the first point of contact for customers the role requires a motivated and enthusiastic individual with excellent communication skills.
As a Bodyshop Advisor / Customer Service Advisor you will:
- Must have worked / or currently working within a similar role within an accident repair centre or within the Motor Trade.
- These tasks require excellent organisational skills with an attention to detail and a quality focus.
- You must have similar experience as an administrator or customer service advisor within the motor trade ideally within an accident reapir centre
If you are interested in finding out more get in contact by calling Piam Pishgoo on 01202 55291 or piam@holtautomotive.co.uk or send us your CV by Clicking Apply Now!
Bodyshop Administrator up to £35,000 Bodyshop Maidenhead
Bodyshop Administrator / Bodyshop Advisor / Bodyshop Customer Service Advisor / Bodyshop CSA....Read more...
Order Processor / Office Administrator / Customer service Cheddar Monday - Friday Flexible between 8am-5pm, 35 hours per week, so either 8am to 4pm or 9-5. Salary £25k excellent benefitsMy client an award winning, growing family owned business is looking to recruit an Order Processor / Office Administrator / Customer service person for their modern site in Cheddar. Role - overview: The Customer Service Order Processor / Office administrator will be an integral part of the Customer Service Team. Your main responsibility will be to process customers orders to meet supply chain partners time deadlines. The role will also require dealing with customer phone call queries & creating system driven CRM's. The successful Customer Service Order Process / Office Administrator will be working in an open plan office and spend 70/80% of your time order processing and some time covering the phones. Role - Tasks: Managing the end-to-end order processing for our customers' orders - to include
Daily collating & processing ordersDaily distributors Box CountUploading Confirmation files onto Computer SystemDealing with late customer ordersManaging our Manufacturer's order queries.
Key skills required for the role
Excellent Computer skills including use of ExcelExcellent customer service skillsAccurate / Attention to detailHappy answering phoneSome form of order processing experience
This role pays a salary of £25,000 and offers excellent benefits including 20 days holiday + birthday off + health care scheme + company benefits (based on length of service points, which can be used for extra holiday, extra pension contributions, gym membership, towards salary and health care upgrade This role is commutable from Wells, Cheddar, Axbridge, Highbridge, Bridgwater, Poldens, Wedmore, Chew and may suit a person who has previously worked in Customer service / CS / Order processing/ Account management....Read more...
Bodyshop Advisor / Customer Service Advisor:
- Up to £36,000 per annum
- 8am - 5pm Monday - Friday
- Permanent Role
I am currently working with a highly efficient and well equipped Accident Repair Centre who are now looking for an experienced Bodyshop Advisor to join their busy site in the Hook area.
Key Responsibilities as a Bodyshop Advisor / Customer Service Advisor:
- You will be responsible for the meet and greet of customers, bookings, courtesy car diary control, and customer updates.
- Liaising with third party companies such as insurance and car hire companies.
- As the first point of contact for customers the role requires a motivated and enthusiastic individual with excellent communication skills.
As a Bodyshop Advisor / Customer Service Advisor you will:
- Must have worked / or currently working within a similar role within an accident repair centre or the Motor Trade.
- These tasks require excellent organisational skills with an attention to detail and a quality focus.
- You must have similar experience as an administrator or customer service advisor within the motor trade ideally within an accident repair centre
If you are interested in finding out more get in contact with Piam Pishgoo on 01202 55291 / piam@holtautomotive.co.uk or send us your CV by Clicking Apply Now!
Bodyshop Administrator up to £36K Bodyshop Hook
Bodyshop Administrator / Bodyshop Advisor / Bodyshop Customer Service Advisor / Bodyshop CSA....Read more...
We are currently recruiting for a temporary Administrator to join a well-established leading manufacturing business at it’s Pulborough site near to Storrington.The key purpose of the role is to provide administrative support to the team to achieve timely, accurate and high quality information output, whilst essentially delivering outstanding customer service to both internal and external customers.What’s in it for you as an Administrator? - Pay rate of £13.59 (£26,500) - Hours of work: Monday – Friday: 8:30 – 17:00 (37.5 hour week) - Location: Storrington near Pulborough - Temporary 3 month assignmentDuties of the Administrator - Responding to customer enquiries; pricing requests, delivery information and samples by telephone and email - Handling complaints and preparing credit notes - Administration of bulk orders and call offs, order book and schedule management - Ensure that regular and accurate updates are made on company CRM package, sales enquires - Working with internal and external stakeholders to enhance customer journey; working closely with other factory admins, providing support where required.Requirements of the Administrator - Excellent customer service skills - Previous experience in a similar role - Previous experience of working in a mid to heavy manufacturing office would be advantageous - IT literate in word and excel - Excellent written and verbal communications skills.If interested, please apply now…....Read more...
Customer Service Administrator
Kings Hill, Kent
Monday to Friday 9.00am - 5.00pm
Immediate start - Ongoing temporary role
KHR is pleased to partner with one of the fastest-growing businesses in the South East, who at present have a great opportunity for a Customer Service Administrator to join their finance department on a full-time ongoing temporary basis.
Responsibilities:
- liaise with customers regarding billing enquiries
- Update the in-house system with up-to-date information
- Process and generate invoices, credit memos and other billing-related documents
- Prepare and send invoices to clients
- Investigate and resolve billing discrepancies
- Record and process client payments
- Maintain organised and up-to-date billing records, documentation, and reports
Candidate Profile
- Strong communication skills
- Computer literate
- Previous customer service/call handling experience
- Understanding of the billings/invoicing process
- Have a keen eye for detail
KH Recruitment Ltd is acting as an Employment Business in relation to this vacancy.....Read more...
Facilities Helpdesk Administrator - Northwich - National Facilities Management OrganisationCBW Staffing Solutions are working with a leading company within the facilities management industry, we are seeking a dedicated Helpdesk Administrator to provide comprehensive services to a wide range of commercial and industrial clients. As a Helpdesk Administrator, you will be the first point of contact for our clients, handling all helpdesk inquiries relating to maintenance, ensuring a smooth and efficient service.This is a permanent position, based on site at the client's office in the Northwich area of Cheshire.Package:Competitive salary between £25,000 - £27,000 per annum (depending on experience) Core hours are Monday - Friday (40 hours per week) 25 days annual leave plus bank holidays Training, development & progression opportunitiesResponsibilities:Managing and responding to incoming service requests via phone, email, and our helpdesk systemLogging and categorising service requests, assigning tasks to the appropriate teams, and tracking progressCoordinating with internal teams and external contractors to ensure prompt resolution of issuesMonitoring and reporting on helpdesk performance, ensuring SLAs are metMaintaining and updating helpdesk databases and documentationProviding exceptional customer service and keeping clients informed of progress on their requestsAssisting with general administrative duties as needed within the facilities management teamQualifications:Previous experience in a similar helpdesk or customer service role, preferably within facilities management or a related industry is highly desirableExcellent communication skills with a strong customer service focusStrong IT skills and experience with helpdesk software or CAFM systemsAbility to prioritise tasks, manage multiple requests, and work well under pressureA proactive and problem-solving approach, with attention to detailTeam player with excellent organisational and time-management skillsIf you are a dedicated Helpdesk Administrator, looking for a rewarding career opportunity, please apply with your full CV or contact Aaron Rutter at CBW Staffing Solutions.....Read more...
The Company:
Selling a market leading brand of Heavy Plant Machinery with excellent reputation in the marketplace.
Well recognised international coverage.
Excellent team ethic within the business.
A global industrial solutions provider with a strong UK footprint
Dedicated to delivering reliable and high-quality parts and equipment
Work closely with key clients in logistics, construction, and heavy equipment sectors
Benefits of the Junior Sales Administrator
£25,000 - £28,000 basic
25 Days holiday + Bank Holidays
Hybrid Working
Employer Pension Contribution up to 10%
The Role of the Junior Sales Administrator
Responsible for the full order process of construction equipment
Communicate with suppliers, logistics teams, and customers to ensure smooth fulfilment
Handle shipping documentation, invoicing, and margin compliance
Provide updates, pre-shipment invoices, and delivery reports to customers
Collaborate with internal departments including sales, finance, and trade finance
Ensure all transactions are compliant with company credit terms and procedures
Support colleagues and participate in cross-training for team coverage
The Ideal Person for the Junior Sales Administrator
Previous Administrative experience within Sales or Customer Service
Happy to consider candidates with 1+ years’ experience within administration or customer service.
Strong organisational and customer service skills.
Excellent verbal and written communication.
Intermediate or advanced Excel skills; ERP experience advantageous.
Background in logistics or freight forwarding ideal but not essential.
Able to multitask, manage priorities, and solve problems under pressure.
If you think the role of Sales Administrator is for you, apply now!
Consultant: Joshua Cumming
Email: joshuac@otrsales.co.uk
Tel no.: 0208 397 4114
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director, across the UK and internationally.....Read more...
As our Business Administrator Apprentice, you'll support the daily operations of the business, gaining hands-on experience in areas such as:
Managing emails, phone calls, and correspondence
Maintaining accurate records and filing systems including financial records
Supporting various departments with administrative tasks
Updating databases and assisting with reporting
Providing excellent customer service to internal and external stakeholders
Training:
Level 3 Business Apprenticeship qualification
On the job training with experienced mentors
Career development opportunities
A friendly and supportive work environment
Training Outcome:
Business administrator
Finance assistant
Project administrator
Employer Description:We design & build splash pads for holiday parks, councils and other enterprises who use water play. We also service and maintain them yearly.Working Hours :Monday - Friday, 9.00am - 3.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Analytical skills,Team working,Initiative,Interpersonal Skills,Time Management Skills,Positive Attitude,Willingness to learn....Read more...
Customer Service Administrator
Location: Poole
Salary: up to £30,000 per annum DOE
Hours: Monday Friday 8:30am 5:30pm (early finish Friday)
FREE onsite parking
Our client is looking for an experienced Customer Service Administrator to join their team on a permanent basis. You will be managing the relationships for the company, as well as dealing with enquiries, processing orders and supporting various teams.
Duties:
- Handle inbound phone calls, providing courteous and effective assistance to customer enquiries
- Responsible for organising the inboxes, and distributing the workload within the team
- Customer relationship building via phone and email
- Build technical product knowledge through internal training to confidently support customers with product selection and usage advice
- Sourcing and negotiating quotations
- Process customer orders promptly using the companys CRM system
- Ensuring all communications is correctly logged and kept up to date in the CRM system
- Assist the Sales team with general administrative duties when needed
- Continually reach out to customers to gain insights and feedback about the service
Skills:
- Excellent communication and administrative skills
- Ability to build relationships through various platforms
- Have a can do and positive attitude
- Previous sales administrative experience would be desirable but not essential
- Be a pro-active team player, with the ability to prioritise workload efficiently
To apply, please send an updated cv to shannon@holtrecruitmentgroup.com or apply now!....Read more...
Bodyshop Administrator / Customer Service Advisor vacancy:
- Salary: up to £28,000 per annum
- Hours: 8am - 5pm
- Permanent Role
I have an exciting opportunity for an experienced Bodyshop Advisor to join a leading Accident Repair Centre in the Worcester area.
As a Bodyshop Advisor you will be responsible for:
- You will be responsible for the administration of all Bodywork matters including receptionist duties, bookings, courtesy car diary control, recovery drivers diary, and customer call-backs
- These tasks require excellent organisational skills with attention to detail and a quality focus that is second to none
- You are expected to maintain up-to-date knowledge on Bodyshop procedures and developments and be able to clearly communicate these to the customer
- As the first point of contact for customers the role requires a motivated and enthusiastic individual with excellent communication skills
Minimum requirements for the Bodyshop Advisor role:
- Have previously worked/or is currently working within a similar role within an Accident Repair Centre or within the Motor Trade.
If you want to hear more about the Bodyshop Advisor role, please send us your CV by clicking apply now or by contacting Richard on 07590309374 / richard@holtautomotive.co.uk to discuss further.
Bodyshop Advisor £28,000 Bodyshop Worcester
Bodyshop Advisor, Bodyshop Administrator, CSA, Customer Service Advisor....Read more...
Senior Administrator – German Speaking
Salary: Up to £35K Benefits: Generous Holidays | Pension | Free Parking | Christmas Shutdown | Training Provided Location: Office-Based (with some flexibility) – ideal locations include Wordsley, Kingswinford, Brierley Hill, Dudley, Halesowen, Quinton, Wombourne, Kinver, Kidderminster, Wolverhampton, Bromsgrove Hours: Full-Time, Monday to Friday
The Opportunity:
A successful and growing international business is seeking a Senior Administrator with fluent German language skills to support its B2B sales operations. You will manage key administrative and customer service tasks, liaise with German suppliers, and help drive business success through accuracy and excellent communication.
Key Responsibilities:
Process sales orders, invoices, and coordinate deliveries
Liaise with international suppliers, especially in Germany
Calculate and negotiate sales prices
Manage stock control and place purchase orders
Maintain accurate CRM and product data records
Provide outstanding customer service via phone and email
Key Requirements:
Fluent spoken and written German (business level or native)
Previous experience in a product-based B2B sales office
Strong Excel skills (confident with formulas and calculations)
Strong numerical ability – able to work with pricing, currency conversions, and margins
Excellent communication and organisational skills
Apply Today: Send your CV to Kayleigh Bradley at Glen Callum Associates Ltd Call 07908 893621 for a confidential discussion
Job Reference: 4048KBB – Senior Administrator – German Language
Glen Callum Associates – Global recruitment experts for the automotive aftermarket and allied industries.....Read more...
The Company:
Selling a market leading brand of Heavy Plant Machinery with excellent reputation in the marketplace.
Well recognised international coverage.
Excellent team ethic within the business.
A global industrial solutions provider with a strong UK footprint
Dedicated to delivering reliable and high-quality parts and equipment
Works closely with key clients in logistics, construction, and heavy equipment sectors
Benefits of the Sales Administrator
£30,000–£33,000 basic
25 Days Holiday + Bank Holidays
Hybrid Working
Employer Pension Contribution up to 10%
The Role of the Sales Administrator
Responsible for the full order process for construction equipment
Communicate with suppliers, logistics teams, and customers to ensure smooth fulfilment
Handle shipping documentation, invoicing, and margin compliance
Provide updates, pre-shipment invoices, and delivery reports to customers
Collaborate with internal departments including sales, finance, and trade finance
Ensure all transactions are compliant with company credit terms and procedures
Support colleagues and participate in cross-training for team coverage
The Ideal Person for the Sales Administrator
Previous Sales Administrator experience or similar experience.
Strong organisational and customer service skills.
Excellent verbal and written communication.
Intermediate or advanced Excel skills; ERP experience advantageous.
Background in logistics or freight forwarding ideal but not essential.
Able to multitask, manage priorities, and solve problems under pressure.
If you think the role of Sales Administrator is for you, apply now!
Consultant: Joshua Cumming
Email: joshuac@otrsales.co.uk
Tel no.: 0208 397 4114
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director, across the UK and internationally.....Read more...
Customer Care Administrator- Renfrewshire - Salary up to £30,000 DOE CBW have a new opportunity for a proactive and empathetic Customer Care Administrator to act as the primary point of contact between our construction teams, tenants, housing associations, and subcontractors. The successful candidate will have strong experience in customer service and complaint resolution, particularly in a housing or construction-related environment. Key Responsibilities:Act as the main liaison between tenants/residents and the construction team throughout the duration of works.Respond promptly and professionally to tenant inquiries, concerns, and complaints, providing clear communication and timely updates.Schedule and coordinate access for construction works, ensuring minimal disruption to tenants.Maintain accurate records of all communications and issues raised by tenants and stakeholders.Work collaboratively with site managers, housing officers, and subcontractors to resolve issues efficiently.Support the project team with administrative tasks related to customer service, such as preparing notices, appointment letters, and satisfaction surveys.Monitor customer satisfaction levels and assist in implementing improvements where necessary.Requirements:Proven experience in a customer service or complaints handling role, ideally within housing / constructionExcellent communication and interpersonal skills, with the ability to remain calm under pressure.Strong organisational and time management skills.Ability to build rapport and maintain positive relationships with diverse stakeholders.A proactive approach to problem-solving and a strong sense of empathy.Competent in Microsoft Office and customer service management systems. Salary & Benefits:Competitive salary up to £30,00022 days annual leave + bank holidaysCompany pension schemeTraining and development opportunitiesSupportive and inclusive team culture....Read more...
Assisting with and completing all trade daily administrative tasks
Assisting with the monitoring and actioning of the trade issue log. To learn to identify reoccurring issues and resolving these issues with the customer to ensure Ellgia deliver successful services
Understanding and actioning driver service/site requests which could consist of updating customer accounts with access instructions, access codes, health and safety tasks etc.
Understanding and learning the range of customer types Ellgia have and learning how to deal with problems in order to put forward to sales for an account review/resolution
Learning the products and services Ellgia offer in order to identify opportunities for upselling of products and/or services
Processing of broker orders, service amendments and enquiries or queries
Understanding the basics of the management reports to enable these to be updated regularly
Providing administrative support to the Leicester team
Training:Qualification:
Level 3 Apprenticeship Standard in Business Administrator
https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0
Delivery Method
Within the first 15-months additional training is delivered at Loughborough College, one morning a week for 12-weeks, dates are subject to enrolment date
Online portfolio to update with learning and development completed onsite
Diarised visits from dedicated Trainer/Assessor
Training Outcome:Upon successful completion of the apprenticeship there is scope for the applicant to progress into a Customer Service Advisor role.Employer Description:Ellgia specialises in offering bespoke, cost-effective environmental solutions to commercial, trade and residential customers ensuring the highest levels of service, compliance, and management information for waste management and disposal services.Working Hours :Monday - Friday: 9am - 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Patience....Read more...
Answer incoming calls and respond to customer enquiries in a professional manner.
Manage bookings and scheduling of appointments for electricians.
Coordinate the daily workload and routes for electricians.
Maintain accurate records of customer interactions and job details.
Liaise with team members to ensure smooth and efficient service delivery.
Provide administrative support to management and other departments as required.
Update internal systems and manage documentation.
Ensure high levels of customer satisfaction through excellent service.
Training:
The training will be at Waltham Forest College 1 day a week
Training Outcome:Upon successful completion of the apprenticeship, there may be the opportunity to progress into a full-time Business Administrator role at FDE Ltd. From there, you could move into more senior administrative, operations, or management roles within the company. You may also choose to specialise in areas such as HR, finance, or project coordination, depending on your interests and strengths. Further training and qualifications may also be supported to help you continue developing your career.Employer Description:FDE Ltd is a well-established electrical company based in London, UK. We are currently seeking a proactive and organised Business Administrator to join our growing team. This role is pivotal in supporting our operations by handling client communications, managing bookings, and coordinating schedules for our team of electricians.Working Hours :Full-time, Monday to Friday (9:00am - 5:00pm).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative,Patience....Read more...
