The Apprentice Business Administrator is a key role within Cheshire West and Chester’s Children’s Social Care Service, which is within the wider Health and Wellbeing Directorate.
This apprentice role offers the opportunity to develop valuable experience of working within a busy administrative environment and acquire the skills and knowledge to become a Business Support Assistant.
The Apprentice Business Administrator will provide a wide range of essential administrative and business support activities to assist the children’s social care service.
This apprenticeship will have line manager, workplace mentor, inclusive employment manager and a dedicated apprentice programme tutor.
On successful completion of the Level 3 Business Administrator Apprenticeship Standard and review of performance, the post holder will progress to the substantive post of Business Support Assistant.
This role is ‘Hybrid’ which means working from Council Hub buildings and from home.
Notwithstanding the detail in this Job Role Profile, the job holder will undertake such work as may be determined by the Manager from time to time, up to or at a level consistent with the Principal Responsibilities of the job.
Typical duration for this Level 3 Business Administrator qualification is 18 months and 3 months duration to complete, the End Point Assessment. Apprenticeship training will be delivered on-site and via Microsoft Teams.
Responsibilities the apprentice will have, with appropriate support and supervision:
Support the work of Children’s Social Care by providing comprehensive, administrative and finance support to ensure service needs are met and business levels maintained
Undertake activities connected with supporting the work of the team and wider service to achieve optimum efficiency and effectiveness
Respond to all enquiries to ensure prompt accurate communication standards are met and maintained
Input and update service and customer data bases ensuring that the accuracy and integrity of the information is maintained
Retrieve and extract data in the form of summary reports, excel spreadsheets or word documents so that managers and multi agency partners can be assisted in their decision making
Highlight potential areas for improvement to systems, functions and activities to the manager
Training Outcome:On successful completion of the Level 3 Business Administrator Apprenticeship Standard and review of performance, the post holder will progress to the substantive post of Business Support Assistant.Employer Description:Play your part towards a stronger future at Cheshire West and Chester Council. We believe a stronger future where we all play our part in thriving, caring and sustainable communities. Grow your career, make a difference at Cheshire West and Chester Council. We pride ourselves and doing things differently. Our Council provides vital services which touch all aspects of people’s lives every day. We are driven by doing things differently, working on a wide variety of exciting change programmes to tackle challenges across our borough. With almost 3,500 employees, we are responsible for well known services such as , museums, libraries, environment operations, transport and highways, social care, schools, housing, planning and waste collection, but there is much more to what we do such as supporting businesses, registering births, and marriages, pest control , supporting careers in finance, legal, data and more!Working Hours :Monday to Friday; this role is ‘Hybrid’ means working from Council Hub buildings, and from home, to be discussed with the line manager (exact shifts to be confirmed).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Reviewing current processes and bringing ideas to enhance or develop to Officers.
Undertake training to improve skills - dedicate the required time to your level 2 qualification asking for advice or assistance where necessary.
Liaise with staff from other services to ensure that the customer receives a seamless service.
Ensure e-mails are forwarded to the correct service for a prompt response.
Carry out administrative duties and find alternative ways to gain the same, if not improved, outcomes to assist in streamlining duties where possible.
Actively take part in surveying customers in relation to satisfaction with services to help us identify improvements to our services.
Provide administrative support to other areas of the department.
Help to promote our digital strategy by assisting customers to use our website and access our services on-line.
Take part in meetings, taking notes and minutes as required, providing feedback on the service provided to customers.
Take part in Apprenticeship Projects to increase skills and knowledge.
Keep up to date with information or changes in service provision to ensure the customer always receives the right information.
When out of the office, you will be assisting skilled Officers deliver their service, where a ‘thinking outside the box’ attitude will be greatly beneficial. The post will look into different ideas to improve and enhance Operations service delivery.
When in the office, you will be dealing with customers and Officers to research current processes and how these can be developed, whilst assisting in initiating enhanced processes across several operational areas.
Any other duties as reasonably required by the post holder’s Manager or Head of Service.
Training:
Business Administrator Apprenticeship Standard at Level 3
Supporting and engaging with different parts of the organisation and interacting with internal or external customers.
The Business Administrator Apprenticeship Standard at Level 3 combines the knowledge, skills and behaviours required of the standard and includes functional skills in maths and English.
Delivery will be in the workplace with an assessor or coach through a combination of assessing, coaching, training and mentoring.
The minimum duration on the apprenticeship is 12-18 months, with an additional 3 months for an externally assessed end point assessment. A maximum total of 21 months plus functional skills, if required. Prior learning and experience will also be taken into consideration.
Further information on the standard can be viewed here: https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0 Training Outcome:
Apprentices will be encourage to apply for opportunities available in the council as their apprenticeship progressess.
Employer Description:Braintree District is a local government district in Essex, England. The district is named after the town of Braintree, where the council is based.Working Hours :Monday to Friday, usual office hours.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Patience,Flexible,Self motivated,Interpersonal skills,Willing to learn and develop....Read more...
The Business Administrator Apprentice will be involved in a variety of tasks, including:
Customer Interaction: Handling customer inquiries via phone and email to ensure excellent service
Order Processing: Processing incoming orders and entering them into the sales system, including adding new customers and products
Order Management: Updating customers on the status of their orders and processing orders for raw materials and consumables
Logistics Coordination: Arranging shipping and logistics for both UK and export sales
Office Administration: Maintain and use filing systems ensuring that all data is recorded and stored in the appropriate computer based files
Financial Administration: Issuing invoices for completed orders and managing payments
Quality Management: Assisting with the implementation of the company's Quality Management System
Training:
Business Administrator Level 3 Apprenticeship Standard
20% off the job training with Newcastle College (ST5 2GB)
https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0Training Outcome:Could lead to a permanent position for the right person.Employer Description:Heathcotes are located in Staffordshire in the heart of the United Kingdom and are a manufacturer of advanced composite materials. Our team of specialists have been manufacturing composite materials in the region since 1979, and now ship our products to over 30 different countries worldwide.Working Hours :Monday - Friday, 8.00am - 4.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Initiative....Read more...
Trade counter – customer interaction and product knowledge. Good people skills.
Warehouse management.
Stock control.
Order picking / dispatch.
Deliveries – Driving licence
Build relationships with local clients and businesses
Ability to optimise sales opportunities – upsell/cross sell.
Sales back up for Regional Business Manager
Telesales, customer follow up etc.
Training:Business administrator level 3 apprenticeship through Suffolk New College.Training Outcome:Level 3 Business Administrator Standard English and Maths (if required) Level 2Employer Description:Onsite Support is the trusted safety, welfare and site equipment supplier to the contractors in the built environment. A privately owned business with family values. Team of 80+ highly experienced employees. 60,000+ deliveries nationwide per annum - 60% own transport. Innovative product and service provider helping to drive ethical sustainable procurement for our clients. Carbon Neutral business since 2021. Working with the leading authorities/accreditations in the construction industry and other sectors.Working Hours :8am – 5pm Mon to Friday with some local changes when requiredSkills: IT Literate,Good Numeracy,Excellent Communication,Customer/Client focused....Read more...
As a Business Administrator Apprentice, you’ll play a key role in supporting our property and finance teams.
Daily tasks include:
Assisting in scheduling and coordinating property maintenance, liaising with vendors and tenants to ensure high service standards
Supporting the residential property letting process, from tenant enquiries to lease documentation
Aiding the finance team in mortgage administration, including processing applications, managing records, and providing support to mortgage advisers
Key Responsibilities:
This role offers a unique opportunity to learn about both property management and mortgage finance administration
Your responsibilities will include:
Coordinating with maintenance vendors, logging requests, and following up on completed work
Assisting with tenant onboarding, lease agreements, and handling tenant communications
Supporting the mortgage administration team with application processing, document verification, and client communications
Training:During your apprenticeship you will undergo remote learning through:
Live webinars
Forums
One to ones with a dedicated learning coach giving constant feedback and coaching through RHG’s team of experienced learning coaches
You will gain the Level 3 Business Administration Apprenticeship Standard qualification
Training Outcome:
Upon successful completion of your apprenticeship, you may progress into a permanent position within the company, potentially as a property administrator or mortgage administrator
Employer Description:We are a leading property management and finance company specialising in residential letting, property maintenance, and mortgage services. Our team is dedicated to providing exceptional service to both landlords and tenants, ensuring smooth property transactions and reliable financial support.Working Hours :Monday– Friday
9am– 5:30pm
(lunch hour unpaid)
12 to 1pm lunch hourSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental....Read more...
Facilities:
To assist the Facilities Administrator in ensuring that the building is maintained in line with all Health and Safety guidelines and legislation
Support the Facilities team to monitor and report mandatory Health & Safety compliance reports
To deal with enquiries from members of the public, visitors, contractors, students, staff and parents in a professional manner
To assist with the day-to-day management of contractors working within the building
To direct persons and contractors to places where they are required and to monitor their work, taking due regard of Teaching and Learning requirements
To ensure that all sub-contractors employed to carry out specialist tasks are working safely
Ensuring purchase orders are raised for planned works
Ensuring accurate records are kept of compliance documents in relation to contractors
Ensure all contractor attendance records are kept accurate and up to date
Support Facilities administrator with day to day management of contractors
Supporting the facilities administrator with quotes
Assisting facilities administrator monitoring of all scheduled site works
Ensuring compliance documents for contractors are updated in line with Trust policy
Planning school holiday repairs and maintenance schedules
Lettings:
To assist in ensuring that the premises are prepared for after school activities and weekend use
To assist in ensuring lettings are covered by adequate staff
To assist in reviewing letting requests
Maintaining accurate activity logs and updating the database
Training:
Level 3 Business Administrator Apprenticeship - Standard
Skills, Knowledge and Behaviours
Day release to attend New City College, Ardleigh Green campus, Hornchurch (RM11 2LL) or Hackney campus (N1 6HQ)
Training Outcome:
Possible full-time employment upon successful completion of the Apprenticeship, depending upon the needs of the school at that time
Employer Description:Beacon Multi-Academy Trust are an exceptional employer. We run schools our staff enjoy working in. Staff are well supported and they have access to great career development and they receive superb benefits.Working Hours :Monday - Friday, 9.00am - 4.30pm.Skills: Administrative skills,Experience of finance,Good IT skills,Able to use Excel,Excellent organisation skills,Good customer service skills,Must be tactful and calm,Accuracy in recording details,Must be reliable,Must be respectful,Willingness to learn,Understand confidentiality,Good team player,Able to use initiative,Have a flexible approach,Good written English,Have good telephone manner....Read more...
The successful candiate will:
Assist with incoming calls and make outbound calls to our vendor and prospective tenants
Recommend new properties to prospective tenants
Book viewings
Support the team by providing administrative support
Training:
You will work towards a Level 2 Customer Service Practitioner apprenticeship, including Functional Skills if required, which will be delivered via fortnightly day release at National Business College in Huddersfield or via Teams.
Training Outcome:
Opportunity to be come a negotiator or administrator
Employer Description:William H Brown have been around since 1890 when William Henry Brown began trading, offering an auctions and valuation service. Over the years we have continued to grow - we now have 129 offices and we're one of the most established names in the industry.Working Hours :Monday - Friday, 9.00am - 5.00pm, with Saturday shift on a rota basis.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
You will be dealing with customers by face-to-face interaction and via telephone, dealing with incoming queries
Arranging valuations and preparing valuation packs for the valuer for rental markets
Preparing marketing materials for properties and taking ownership for window display boards
Supporting the team with administration tasks
Training:
Upon successful completion, you will achieve a Level 2 Customer Service Practitioner Apprenticeship Standard
Training will take place both in the workplace and on a day release basis
Day release will be once every 2 weeks and will take place at National Business College, based in the centre of Huddersfield.Training Outcome:
Progression onto a Level 3 Apprenticeship (Customer Service Specialist, Business Administrator) is a possibility following successful completion
Employer Description:Richard Kendall Estate Agents are a family run firm, specialising in property sales and lettings in Wakefield, Pontefract, Castleford, Horbury, Normanton and Ossett.Working Hours :Monday- Friday
9.00am- 5.00pmSkills: Communication skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
To provide 1st and 2nd line support to staff by investigating and resolving IT issues and assisting in the delivery of an effective and efficient IT support service.
The role will include providing general and routine IT support, including diagnosis and fix, undertaking routine maintenance of resources and equipment, support of common software packages used across the business and other general tasks as appropriate under the supervision/instruction of the Senior IT Administrator
Where appropriate, assist with the planning and fulfilment of IT-related projects across the site
Key Responsibilities:
Responding to IT support requests from staff in a timely manner
Troubleshooting and resolving hardware and software issues, providing on-site support and remote support when necessary
Maintaining accurate records of support requests, resolutions, and relevant information in the service desk system
Installing, configuring, and updating software applications and operating systems on workstations
Assisting with setting up and configuring new user accounts and devices
Supporting with routine maintenance tasks, such as system updates, backups,and system performance monitoring
Assisting with troubleshooting network connectivity issues and resolving them promptly
Collaborating with the business system (IT Team) team to identify and implement improvements to systems and processes
Assisting with managing hardware and software inventory, including tracking,and organising IT assets
Developing user-friendly documentation and guides for common IT procedures and issues
Training:
Will be completed on-site and off-the-job training either at Barnsley College or your place of work
Student to complete an Information Communication Technician Level 3 Apprenticeship Standard
Training Outcome:
Full-time Multi Skilled IT Administrator
Employer Description:Leading supplier of innerspring components to the bedding industry.Working Hours :Monday - Friday, 8.30am - 4.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Creative,Initiative,Strong Social Skills,Outgoing,Flexible....Read more...
You will support the residential the conveyancing teams in a wide range of administrative duties
Providing fee estimates, opening files, producing standard and ad hoc correspondence, ordering searches
Handling telephone enquiries, correspondence & emails to provide updates and information
Drafting and amending letters and legal documents
Working as part of an office team to provide an efficient and friendly service to our clients
Take guidance to proactively deal with matters, ensuring clients, estate agents and all interested parties advised of developments at all stages
Liaising with staff from other Ocean group companies
Reporting on contracts to clients
Liaising with other law firms and estate agents when involved in transactions
Develop knowledge and skills for referral of all Ocean services and ensuring an exceptional customer experience
Providing assistance to the office conveyancer as required
Protecting clients' interests at all times, while taking precautions against potential fraud and money laundering
Ensuring adherence to service level agreements, ensuring clients’ expectations are met, updated as necessary
Supporting all team members in providing an exceptional customer experience
Full training will be given in order to complete the above duties to the best of your ability.
Boom Training will also provide guidance and support with your apprenticeship work.Training:Level 3 Business Administrator Standard, which includes:
Modules covering Skills, Knowledge, and Behaviours in Business
You'll have a personal tutor to guide you through your training
You will attend 1:1 sessions with your tutor every 2/3 weeks
End Point Assessment (online)
Occasional group classes with other learners
Functional Skills Level 2 in maths & English if required
Business Administrator Certificate from IFATE and City & Guilds
More information here:
https://boomtrainingltd.co.uk/courses/apprenticeshipsTraining Outcome:
At the end of the apprenticeship, we would be expecting to offer fulltime employment with the potential for career progression in the future
Employer Description:Residential Conveyancing- Sales, purchases and re-mortgages.Working Hours :Monday - Friday, 09:00 - 17:00 with 1 hour lunch break.Skills: Communication skills,IT skills,Organisation skills,Team working,Punctual,Enthusiastic,Reliable,Committed,Confident....Read more...
Communicating with clients via the telephone and emails
Answering the telephone, taking messages, and transferring calls to the correct departments
Communicating with customers regarding aged debt via email and telephone
Processing supplier invoices
Contacting clients for monthly and annual purchase orders
General admin tasks
Creating customer budgets
Training:
As a Business Administration Apprentice with BPP, you will undertake the Business Administrator Level 3 Apprenticeship Standard
The apprenticeship will be delivered through a blend of live online learning, pre-recorded lectures and workplace support
Training Outcome:
Progression to senior administrator, opportunity to take on projects and responsibility for work packages/portfolio management
Employer Description:Riviera Networks have been providing turnkey IT and Telecoms solutions to the Real Estate industry for over 20 years. Focusing on this market sector has given us a unique understanding of the challenges faced by the front-line management teams, both commercial and technical. The RICS best practice guide to demonstrate “ best value for money “ for the Service Charge spend is a core driver in the managed property procurement process. To this end we have developed a comprehensive suite of services and products uniquely tailored to the needs of Landlords areas and common parts, delivering maximum functionality for the budget available.Working Hours :Monday - Friday. Shifts to be confirmed.Skills: Communication skills,Attention to detail,Microsoft 365 Package,Written communication skills,Strong numeracy skills,Team orientated,Detail Orientated,Punctual,Well spoken....Read more...
General duties including:
Assisting purchase ledger with input of invoices to the register
Assisting credit control with issuing payment plan agreements
Ordering stationery for the business
Opening and distributing incoming post to department managers
Preparing, printing, packing and franking mail for posting
Maintaining the accounts in house database, and dealing with telephone enquiries
Receiving and processing payments including cheque and card payments
Preparing documents for mail merge and printing
Postage calculation
Assisting month end bank reconciliation procedures
Keep respective files and computer records up to date
Maintaining Company and Operational Standards - including health and safety to ensure personal and client safety
Follow and comply with company policies and procedures and update knowledge as required
Take responsibility for personal development and adopt a proactive approach to learning and development
Contribute to the daily running and administration of an effective and efficient service or team
Maintain and further develop your own skills and knowledge
Training:Training will be Doncaster College live online.
You will undertake the Level 3 Business Administrator standard.
https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0
You will undertake Functional Skills for English and/or maths if needed.
You will undertake both on and off-the-job training by a team of industry qualified professionals to give you the best skills, knowledge and experience that will help you become a Business Administrator of the future! Training Outcome:Successful completion of the apprenticeship could lead to full-time employment for the right candidate.Employer Description:Inspired Property Management is an organisation within the wider Fexco Property Services Group which currently consists of 4 property management brands. We work with 8 out of the 10 top UK developers and we currently manage a portfolio of 90,000+ properties. Collectively, there are 12 regional offices across England & Wales supported by in-house teams which manage Admin & Finance, HR, H&S, Marketing & Communications and Legal & Compliance, so you’ll be joining a well-established and growing group.Working Hours :Monday - Friday, 9am - 5pm (30-minute lunch)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Patience....Read more...
Liaise with service users, families, care staff, and other professionals to ensure an efficient service provision
Ensure all staff and clients files are compliant and up to date
First point of telephone call
Ordering stationeries and taking office stock and spreadsheet
Update care planner system
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
May lead to permanent position once the apprenticeship has successfully been completed with the opportunity to progress
Employer Description:Based in Thurrock Essex, Ronti Care Solutions provides essential home support services to Adults who need support to manage their day to day, from young adults to older people. Our honest, reliable, and friendly team always strive to provide the highest quality service to all. We understand that all our clients’ needs are unique, and we tailor our services to fulfil each and every requirement. When you choose us, we will pull out all the stops to support you.Working Hours :Monday - Friday, 10.00am - 3.00pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Initiative,Non judgemental,Patience,Wanting to learn more,Adaptable,Reliable....Read more...
To be responsible for undertaking a wide range of reception duties and the provision of general support to the multidisciplinary team.
Duties can include, but are not limited to:
Greeting and directing patients, effective use of the appointment system, booking appointments, the processing of information and assisting patients as required
To be responsible for undertaking a wide range of secretarial and administrative duties and the provision of administrative support
To act as the central point of contact for patients, the distribution of information, messages and enquiries for the clinical team, liaising with multi-disciplinary team members and external agencies such as secondary care and community service providers
Training:Business Administrator Level 3 Apprenticeship Standard:
Where a business administrator has not already achieved Level 2 English and maths, they must do so before taking the end-point assessment
End point assessment:
No day release to college, all training to be completed within the workplace
Training Outcome:
Varied positions within the GP surgery, reception and admin, computer skills and medical terminology to progress to medical secretary
Employer Description:We offer NHS primary care services in a purpose built multi occupancy GP practice based in the centre of Dudley with approximately 8500 patients. We work in a federation model to ensure duties are carried out for 2 practices within the same location, we have a shared resource of staff including Receptionist, Nurses, HCA, Admin, Secretaries and Management.
Our opening hours are Monday to Friday (Excluding bank holidays) 08.00am to 6.30pmWorking Hours :Varied shift pattern, opening hours Monday - Friday, 8.00am - 6.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
As a Service Administrator you will:
Manage a variety of incoming calls from a wide range of different customers.
Respond to inbound customer enquiries in a timely, professional and courteous manner.
Listen attentively to customer or engineer concerns, identify the root cause of their issues.
Provide accurate and helpful information to resolve customer questions and problems efficiently.
Booking in engineers planned work.
Updating notes on CAFM system.
Updating notes or certificates on customer portals.
Training:You will be required to attend classes at Kidderminster College one day a week to achieve the level 3 Business Administration Apprenticeship Standard qualification.Training Outcome:Progression with company to co-ordinator, senior co-ordinator, there would be various opportunties. Employer Description:Installation and maintenance on all Fire and Security panels/devices.
Our coverage is mainly West Midlands based, but we do have customers with sites throughout the UK including Scotland and Wales.Working Hours :Monday to Friday, shifts will either be 8am - 4pm or 9am - 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Confident,Positive Attitude....Read more...
The role offers a diverse range of tasks within a property company as follows:
Advising clients about the letting process and rents
Registering applicants
Meet and greet people
Organise viewings
Feedback to landlords/tenants/applicants
General admin duties
Customer service
Dealing with queries/enquiries
Managing files
Send emails/letters
Sales/marketing
Assisting in tenant/property management
Property research
Answering phone/taking accurate messages
Data entry
Payments
Tenant referencing
Compliance
Complete inventories
Social media
Sending property lists
Training:
Full on-the-job and off-the-Job training will be delivered supported by our Training Provider – Davidson Training UK Ltd
All training will be carried out within the workplace during working hours
Business Administrator Apprenticeship Standard Level 3
Level 2 Functional Skills in English and mathematics (if you already do not hold the equivalent)
Full training will be given leading to a recognised Business Administrator Apprenticeship Standard
Training Outcome:Potentially a full-time role available with the employer should you be successful within the progression of your apprenticeship.Employer Description:Cow & Co London have a vision to consistently deliver the best results for their clients throughout London while moving with the times. Having worked many years in the property industry, James saw a gap in the market to streamline processes to ensure an exceptional customer experience. Alongside James is his wife, Kat, and together they have created an estate agency that combines traditional services with modern processes.
Wondering about our name? When founder and co-director James Cooley was growing up, he had a family dog with strange patches on her, that led to them calling her ‘Cow’. James and Cow did everything together when he was growing up. And in recognition of our boundless energy and being by your side through thick and thin, we named our agency after her.Working Hours :09:00 until 18:00 with 1 hour unpaid lunch break. Days to be confirmed.Skills: Attention to detail,Logical,Excellent communication skills,Self-motivated,Able to identify opportunities,Tenacious and resilient,Driven and determined,Ability to prioritise,Customer focused approach,Confident and persuasive....Read more...
Duties will include, but will not be limited to:
Answering incoming phone calls
Communicating with clients and Advocates
Filing
Supporting all aspects of Legal Admin
Sending emails
Preparing court documents
Training:The successful candidate will work towards achieving their Apprenticeship Standard in Business Administrator Level 3.
A dedicated work-based trainer will be assigned to the candidate to provide them with support and guidance throughout the course. This is a predominately work-based programme with College attendance required once a month. Most learning will take place at the candidate's place of employment/College and within their contracted working hours. If required, you will also complete Functional Skills training in English and maths.
Course outline:
https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0Training Outcome:A permanent position may be available for the right candidate upon successful completion of the Apprenticeship. Progression into Litigation Assistant. Employer Description:ELMS Legal Ltd is a highly experienced county court advocacy, litigation and debt recovery law firm based in Sleaford, Lincolnshire that specialises in many niche areas such as parking law. We are lawyers who have extensive experience in the specialist sectors we operate in, providing a range of services to both commercial and private clients. We are committed to providing a high-quality service to our clients by fully understanding their needs and assisting in every way that we can by utilising our extensive experience. Our team delivers practical legal support in a cost-effective, efficient and responsive manner, according to our clients’ specific requirements. It is our goal to help our clients prevent problems from arising, but if they do, we work with them to find practical solutions.Working Hours :Monday to Friday 09:00 - 18:00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
This is an exciting opportunity to work with Southwold MENTA @inc (IP18 6FH) in partnership with Southwold Town Council.We are looking for a vibrant, engaging, diligent member to join our team, working in the freshly designed co-working hub in the heart of Soutwold, helping you to develop your administration, customer service, marketing and social media management skills.A client-facing role, you will be a key front-of-house representative within the business at the @inc premises supporting both MENTA and the Town Council on a range of local projects and events.
Working alongside our co-ordinator at the @inc business site you will have the opportunity to develop your customer service and social media skills, maintaining the Southwold website, creating social media posts, and working with local businesses to promote Southwold to visitors.
For further information about these organisations please visit the following websites:
www.menta.org.uk and www.incsuffolk.co.uk
www.southwoldtown.comTraining:Suffolk New College.Training Outcome:Level 3 City and Guilds Business Administrator Apprenticeship Standard.Employer Description:The Hub (MENTA @inc) is a new and vibrant shared business community offering a unique mix of meeting and workspace in the iconic seaside town of Southwold.
The Hub offers 24/7 workspace and co-working opportunities for new, emerging and existing businesses and freelancers.Working Hours :Monday to Friday 08.30-5pm .
1 hr lunch break.Skills: Basic IT,Good Communication,Flexible approach,Organised....Read more...
Answer telephone and provide reception service
Processing incoming/outgoing post
Assisting secretaries to fulfill their roles
Delivering mail in some circumstances
To undergo extra training inhouse as and when required
Training:
Level 3 Business Administrator Apprenticeship Standard qualification
Functional Skills maths and English support as required
End Point Assessment
20% off the job training
Work based learning
Training Outcome:A full-time position may be available upon timely completion of apprenticeship and probationary period.Employer Description:When you need experts in family law, KHF are the professionals you can count on in Salford and Greater Manchester.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
The responsibilities of the role are to support and engage with different parts of the organisation and interact with internal or external customers. With a focus on adding value, the role of business administrator contributes to the efficiency of an organisation, through support of functional areas, working across teams and resolving issues as requested. The flexibility and responsiveness required allows the apprentice to develop a wide range of skills.
The apprentice will undertake a range of administration tasks which support the services offered by Unic International.
To carry out supervised administrative work which supports the work of the department the apprentice is assigned to.
To develop competence using a variety of different IT packages to enter, edit and update information.
To Maintains records and files, handles confidential information in compliance with the organisation's procedures
To participate in monitoring and maintaining Outlook mailboxes.
To update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals where required.
To deliver excellent customer service to internal and external customers whether face-to-face, on the telephone, in writing or on digital platforms.
Answers questions from inside and outside of the organisation, representing the organisation or department.
To maintain and develop own knowledge and understanding, attending appropriate training and meetings, disseminating information across the team to and other relevant personnel.
Training:https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0
This apprenticeship is based in the workplace, you might have to attend college for exams.Training Outcome:Potential opportunity for a permanent role within the company following successful completion of the apprenticeship.Employer Description:Unic International is an award-winning UK manufacturer of Spray Gun Cleaners, Solvent Recyclers, Can / Drum Crushers, Paper Compactors, Decorators Cleaners and Paint Can Washers. Founded in 1982 by Geoff Croft the company started in the Basford area of Nottingham and is now located at a purpose-built factory in Colwick, Nottingham.Working Hours :Monday – Friday
9-5 - ½ lunchSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Answering and actioning/triaging incoming emails, calls, post and online chat from members and other stakeholders
Taking end-to-end ownership of member queries so ensuring high levels of service at all times
Processing member subscriptions, arrears, and updates and Administering membership CRM system
Monitoring incoming enquiry data in line with KPIs to ensure customer service standards are adhered to and processes/procedures are developed effectively
Assisting all other functional directorates across the institution with front-line member initiatives
Updating the website with event details
Acting as a support function on member webinars ensuring our members are supported
Training:Level 3 Business Administrator Apprenticeship Standard:
You will receive support from an assessor to help you prepare for your End Point Assessment covering:
Knowledge
Skills
Behaviour
You will attend online masterclasses every other week for 1 day
Maths & English Level 2 (if required)
Training Outcome:
Although it is not guaranteed, there is the potential for a full time role following the completion of the apprenticeship
Employer Description:Founded in 1922, the Institution of Chemical Engineers (IChemE) is the UK-based and internationally recognised qualifying body and learned society for chemical, biochemical and process engineers. We exist to advance chemical engineering’s contribution for the benefit of society.Working Hours :Monday - Friday, 09:00 – 17:00.
Minimum 30-minute unpaid lunchSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
The role offers a diverse range of tasks within a property company as follows:
Advising clients about the letting process and rents
Registering applicants
Meet and greet people
Organise viewings
Feedback to landlords/tenants/applicants
General admin duties
Customer service
Dealing with queries/enquiries
Managing files
Send emails/letters
Sales/marketing
Assisting in tenant/property management
Property research
Answering phone/taking accurate messages
Data entry
Payments
Tenant referencing
Compliance
Complete inventories
Social media
Sending property lists
Training:
Full on-the-job and off-the-Job training will be delivered supported by our Training Provider – Davidson Training UK Ltd
All training will be carried out within the workplace during working hours
Business Administrator Apprenticeship Standard Level 3
Level 2 Functional Skills in English and mathematics (if you already do not hold the equivalent)
Full training will be given leading to a recognised Business Administrator Apprenticeship Standard
Training Outcome:Potentially a full-time role available with the employer should you be successful within the progression of your apprenticeship.Employer Description:Evolution Estates are a North Kent based Estate Agent covering both residential and commercial property across the Medway Towns and surrounding areas.
At Evolution Estates we listen to our vendors and we understand that everyone is different, so with this in mind we have tailored our services to each individual's requirements. We offer very competitive fees, no long term contracts and up to date tools of our trade, including floorplans and professional photographs as standard.
With over 30 years experience in marketing property, we understand the frustrations and stress that's involved with selling and renting property. We take care of everything for you, from start to finish. As an Independent Agent, the relationships we forge with our clients is what pushes our business on. You won't just be a number passed round the departments and will have real people guiding you through the process from listing, all the way through to completion.Working Hours :35 hours per week to include a Saturday with a day in the week off. Times to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Initiative....Read more...
Office Administration: Assisting in General office administration including managing emails, photocopying, and other administrative duties
Customer service: Assist with customer inquiries via phone calls and emails in a professional manner
Product Organisation: Preparing products for tradeshows, photo shoots and product launches
Mail Management: Efficiently handle incoming and outgoing mail
Project Assistance: Supporting various projects by coordinating tasks and ensuring deadlines are met
Travel Booking: Assist in the planning and booking of business trips
Internal Communication: Managing emails, letters, and other forms of internal communications
Departmental Support: Provide assistance to various departments with their ongoing tasks
Supply Management: Order and maintain janitorial products, office supplies, and consumables
Meeting Coordination: Set up meeting rooms and arrange refreshments as needed
Financial Tasks: Supporting uploads of team credit card expenses
Any other duties as assigned
Training:Business Administrator L3 Standard.
College attendance will be required one day a month.Training Outcome:Subject to a successful apprenticeship you will be employed by the company and considered for a full time role.Employer Description:Following its conception shortly after the Second World War by Herbert Harold Smith, H.H. Smith & Sons Co. Ltd. was incorporated in 1962.
H.H. Smith & Sons Co. Ltd is a construction company which aims to constantly offer a high quality product, within budget, on time in a safe manner. Our proven track record and consideration for the built environment has enabled us to establish long-term working relationships.
We have been providing a high quality and innovative construction service since 1955. The company has steadily grown and successfully developed into a business that now supplies a comprehensive service to a vast range of customers throughout the United Kingdom.Working Hours :Monday to Friday: 8.00am - 4.00pm or 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Assist with Shipment Coordination: Help coordinate and monitor the movement of goods, ensuring timely and efficient delivery
Documentation Management: Prepare and process necessary shipping documents, including bills of lading, invoices, and customs documentation
Customer Service Support: Provide excellent customer service by responding to inquiries, updating clients on shipment status, and resolving issues
Data Entry and Management: Accurately input and maintain shipment data in our systems, ensuring all records are up to date and accurate
Liaise with Carriers and Agents: Communicate with carriers, agents, and other stakeholders to arrange transportation and resolve any logistical issues
Cost Analysis: Assist in analysing shipping costs and identifying opportunities for cost savings and efficiency improvements
Compliance: Ensure all shipments comply with relevant regulations, including customs and import / export laws
Warehouse Support: Occasionally assist with warehouse activities, including inventory management and order picking
Learning and Development: Participate in training programs and educational opportunities to gain a comprehensive understanding of freight forwarding and logistics operations
Administrative Support: Provide general administrative support to the logistics team as needed
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
There is the possibility to convert to a full-time position in the Freight Forwarding team
Employer Description:We are the head office for an international group of companies. We manage the central services including all payroll for the UK part of the group. We're a friendly bunch, based full time in the office, with plenty of scope for an apprentice to get involved in a wide range of business matters supported by an experienced team.Working Hours :Monday - Friday, 9.00am - 5.30pmSkills: Communication skills,Attention to detail,Organisation skills,Logical....Read more...
Key responsibilities and accountabilities:
Updating spreadsheet with order information
Raising invoices
Checking payments have been received
Quoting customers using the CRM tool
Managing an inbox, responding to enquiries
Answering phones and directing calls
What we are looking for:
Someone wanting a career in administration/sales
Must have high attention to detail
Execllent organisation skills
Able to multitask, plan and organise workload to meet tight deadlines
Must be able to work unsupervised and well under pressure
Training:
The learner will be studying the Business Administrator Level 3 Apprenticeship Standard qualification.
Functional skills will be studied if equivalent qualifications are not held.
Training Outcome:
Opportunity to progress in a fast growing company, lots of departments allowing them to have a career in a company.
Employer Description:Adaptainer Limited is a sales and leasing container company engaging in all aspects of containerised equipment used for shipping, storage and accommodation. Today the company is regarded as a leader in the marketplace and technical innovator of intermodal containers. We pride on customer service and making sure the customer receives the best experience from order to delivery.Working Hours :Monday - Friday, between 9.00am and 5:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative....Read more...
