Customer Operations Manager Jobs   Found 186 Jobs, Page 8 of 8 Pages Sort by: Relevance Date

Design Manager

Design Manager required in a Cladding company based in Liverpool.Roles and Responsibilities: Leading the design resource allocated to a Project both within the department and using Design Sub Contractors to meet the requirements of the contracts. Personal contribution to the Companies Design output, as may be necessary to meet a specific requirement. Monitoring all Design output against project requirements. Taking such actions as may be necessary to ensure timely delivery of the Design. Providing a report for allocated contracts to the Operations and Commercial Management for presentation at the Companies monthly meetings and attendance at that meeting if required. Ensuring the Companies position is protected at all times during the design process which will require close collaboration with the relevant team Leading meetings held between individual Designers, Project Managers and Commercial Managers. If required, attendance at and contribution to design progress meetings with the Customer or his representative to ensure that design output is reviewed and is meeting the Customers’ requirements and expectations. Ensuring that the design teams output complies with the Companies Documented Quality Management System to ISO 9001 Ensuring that, where the Company has a ‘Designer’ status under CDM Regulations, the Company’s statutory obligations are discharged by the adequate production of Design Risk Assessment. Liaising with Technical Managers to ensure the quality and adequacy of the Company’s Design output. Liaising with the Senior Management Team and continually reviewing design process to update when business needs require. Ensuring the prompt resolution of design related problems From time to time carry out related functions as may be required by any of the Company’s Directors. Essential skills/requirements: Computer literate, CAD Essential (proficient in Microsoft office, especially Microsoft excel) Quick learner Punctual Smart appearance Engaging demeanour with clients Commercially astute Excellent problem solver Process Driven Excellent Knowledge / experience of working within the roofing, cladding, and façade industry. Experience of working within a commercial / industrial service industry Extremely organised and able to manage a large workload, alongside prioritising appropriately. Excellent phone manner Must be able to work comfortably within a team whilst also confident enough to take control of their own diary management and ensuring all tasks are completed within the time required. Being able to prioritise tasks on a daily basis is a vital skill to be successful in the role. Desirable skills/requirements: Experience dealing with other areas of Roofing, Cladding & Façade Remediation Previous work within a similar industry is highly preferable. Auto CAD proficient Please apply with your most up to date CV and you will be contacted. ....Read more...

Head Chef - Compound/Camp Based

Job Title: Head Chef Location: Saudi Arabia Package: up to 14,500 SAR per month, plus accommodation, transportation, staff meals etc.  I'm currently supporting an international EPC company, with their search for a Head Chef.  The group are well established, across the MENA region, and they support projects for some of the biggest names within Construction, Oil & Gas, Petrochemical, & Defence industries, and they are now looking for an experienced Head Chef to be stationed within one of their end client's compounds in Saudi Arabia.  This will be a camp/compound based role, catering to a predominantly British workforce. You will be heading up a pretty large & diverse operation, as you'll be overseeing 2 F&B venues - 1 being a casual dining concept, with the other being more of an American Diner, you'll be managing a team of 25, whilst catering to circa 1,500 personnel who are living on the compound already.  In short, you'll be responsible for ensuring that the restaurants operate efficiently and profitably while maintaining all reputation and standards. Coordinate a variety of activities in relation to menus, food costing, and staffing. Responsible for the quality of food, ensuring that standards are followed and maintained.  Ideally we're looking for someone who has prior GCC/MENA experience, operating at a Head Chef level, and who is familiar and comfortable working in remote site settings.  Responsibilities: Plan and direct food preparation and culinary activities.Modify menus or create new ones that meet quality standards.Estimate food requirements and food cost.Supervise kitchen staff’s activities.Assist Operations Manager for equipment purchases and repairs.Plan orders of equipment or ingredients according to identified shortages.Be fully in charge of training kitchen staff.Rectify arising problems or complaints.Approving and “polishing” dishes before they reach the customer.Perform administrative duties.Comply with nutrition and sanitation regulations and safety standards.Keeping time and payroll records of kitchen staff.Maintain a positive and professional approach with coworkers and customers.Foster a climate of cooperation and respect between co-workers.To ensure that the most suitably qualified person is appointed in the event of a vacancy.To attend regular meetings as required and holding staff meetings.To hold regular On-the-Job training sessions to ensure that staff can perform correctly.Preparing operational and monthly reports as requested.Assist with new projects as and when required.Follow HACCP and ISO 22000 for food safety, traceability and quality control. ....Read more...

Compliance Technician

Compliance Technician - Fixed Term Contract- 6 months - Salary pro rata £29,000K - Edinburgh / Borders area  CBW have a new opportunity for a Compliance Technician to support the Facilities Service Manager for a National contract and looking after the East Coast of Scotland side of the contract.  The position will be delivering a planned and corrective test, inspection and maintenance service to statutory and mandatory building systems and assets at sites in accordance with laid down policy, procedures and safe working practice.   To deliver a compliant estate of statutory and mandatory assets and systems in accordance with the appropriate legislative standard, business policy and procedure. As directed by Technical and Compliance Operation. Key Responsibilities:  Deliver planned test, inspection and maintenance programme timely to the nominated compliance remit in accordance with legislative requirements, business policy, procedure and engineering standards.  Deliver a safe and compliant estate professionally and with integrity, identifying and removing risks in accordance with business policy and procedure for responsible remit.  Record and undertake corrective actions immediately were identified for nominated compliance remit.  Identify and record corrective actions through duty of care on behalf of the business that are outside compliance remit.   Deliver planned corrective maintenance programmes timely to the nominated compliance remit in accordance with legislative requirements, business policy, procedure, andengineering standards.  Undertake suitable risk assessment prior to undertaking corrective maintenance work and document in full to ensure and evidence safe working practise.  Ensure assets are appropriately certificated and timely in accordance with business policy and procedure.  Support workflow efficiency and liaise with the Operations, Compliance and Helpdesk for planned and corrective maintenance tasks management.  Ensure all test equipment is calibrated, suitably maintained and meets current regulations.  Ensure all relevant correspondence, records and files are appropriately maintained in accordance with business policy and procedure.  Duties & Responsibilities:   Ensure Site Activity Log Books are completed timely and accurately and are maintained in accordance with business policy and procedure.  Support the business in its continuous improvement cycle in compliance strategy and delivery.  Provide assistance, expert advice and guidance to customer base on request.  Provide support in producing ad-hoc compliance/ technical engineering reports as required.   Accountable for the completion of standard or non-standard tasks within compliance area.  Undertake the Control of Works Authorised Person (AP) role and support identification of other relevant APs and Competent Persons (CPs) in cluster Acts as part of a team to deliver activities which support technical and compliance objectives.  Manage a variety of tasks and plan accordingly within the short-term.  Makes decisions within parameters set by Technical Supervisor (Compliance) or Compliance Manager using job/specialist experience.  Maybe subject to regular local supervision of progress against results and escalates issues when required.  Interacts with stakeholders around specific work efforts and deliverables  Supports delivery of Health and Safety policy and standards  Supports the activities of others to meet deadlines and quality standards taking account of impact outside area of responsibility.  Supports the identification of ways to reduce cost.  Has awareness of cost/benefit as applicable to tasks performed  May work within a given budget.  Responsible use of company Purchase Card  May assist less experienced staff  Manages the delivery of a team and escalates individual performance issues.  Person Specification:  Able to organise a small team of individuals carrying out similar tasks  For non-supervisory roles performs skilled work requiring technical training (NVQ2 or equivalent)   Up to 3 years business experience, Level 2 NVQ or Certificate Level of Qualification.   Must have appropriate knowledge of Health, Safety and environmental requirements related to delivery of the assigned tasks.  LOLER or PFE Competency  Must have recognised qualification and or proven experience in one or more of the deliverable areas.  Computer literacy.  Full UK Driving Licence  Must be suitably located to operate within designated delivery area.   Construction Fixings Assoc. - Anchor Testing.  Fall Protection – Man Safe Testing (Latchway Accredited)   Roof Edge Protection (Handrails)   BAFE  Roof Working  PASMA  IPAF  Manual Handling  Asbestos Awareness ....Read more...

Service Desk Analyst

Service Care Solutions are looking for a Service Desk Analyst to work within the North Yorkshire Police on a temp to perm contract basis.Location: NorthallertonJob role/responsibilities: As ICT Service Desk Analyst, you will be an integral part of the Service Delivery team, you will provide response to managing incidents and service request supporting the ICT technology strategy and road map which is intrinsically linked to the organisational priorities of the OPFCC, NYP and NYFRS. You will work in a team of Service Desk Analysts to deliver incident management and request fulfilment whilst maintaining service stability working closely with the wider ICT Team. Provide technical support for ICT equipment, infrastructure, and applications via various channels (phone, in person, self-service), resolving issues and addressing inquiries effectively. Respond to and manage ICT service cases, aligning with service level agreements and ensuring quality service reporting data to support broader ICT operations. Collaborate within the Service Support Team to influence the Service Delivery strategy, aligning with the goals of OPFCC, NYP, NYFRS, and Enable NY. Engage positively with stakeholders, gathering feedback to ensure the service desk activities meet present and future business needs. Identify and propose innovations for enhancing the service transition lifecycle to support organizational requirements. Support incident management and request fulfilment, meeting established time and performance quality standards across the department. Assist line management in incident and request fulfilment management, including communication with end users and third-party providers, keeping the service support manager informed of ongoing activities and outstanding issues. Contribute to developing and implementing service support processes, compliance requirements, consulting with clients, fostering knowledge sharing, participating in relevant events, and contributing to a knowledge library following policy and process guidelines for documentation. Requirements: To succeed in this role, you will be educated to higher education level in a relevant discipline or be able to demonstrate experience of working in an ICT service desk function within a busy multidisciplined ICT service. You will have a knowledge of incident and request fulfilment processes with a good attention to detail. You will be a problem solver with analytical skills in a highly technical customer focused service environment. With good communication skills, you will be able to form effective working relationships at all levels, and the confidence to challenge a range of internal stakeholders relating to service support matters. You will be able to communicate in the appropriate style and language with a wide range of contacts. You will have experience of public sector including procurement and ideally in an emergency service setting such as Police or Fire and Rescue Services. If you are interested in this role or want further discussion, please contact Lewis O’Donnell either via email: lewis.odonnell@servicecare.org.uk or tel: 01772208962. Alternatively, if you have any friend or colleagues that might be interested, please feel free to refer them as we a have a £250 referral scheme in place. ....Read more...

Business Systems Analyst (Sr) - Sales & Distribution

JOB DESCRIPTION General Purpose of the Job: Provides total support to the users of SAP application system and ancillary software tools, including package installation, configuration, enhancements & process improvements, problem resolution, training and education, report development. The position focuses on a specific functional area(s) of the company, which in this case is Sales and Distribution. The scope of responsibility is for Tremco North American operations; all business, all locations. Nurtures and insures the successful use of the application systems tools. Essential Duties and Responsibilities: Note: Include the phrase "Other duties may be assigned.) Provides overall direction in the implementation of new SAP modules and new releases of the SAP application software, as well as 3rd party software tools. Trains and assists users in the use of SAP business application software. Prepares training materials, schedules and conducts application system training as needed. Audience may be other IT staff or end-user staff. Performs cost vs. benefit analysis to determine rational for application system development and enhancements. Acts as liaison to the software vendors and other users of the software. Is actively involved in software and/or functional user groups users. Performs systems analysis, design, configuration and programming tasks related to enhancements, interfaces, data conversion and special reporting requirements, etc. Advises users as to the applicability of various alternatives to meet the specified requirements, such as: SAP baseline functionality & reporting, specialized configuration, extracts to PC-based analysis tools, custom report-writing and report development, complimentary software packages, and or changes to business processes. Designs and assists users in the design and documentation of business processes and procedures, the development of training materials, and the delivery of training, etc. Performs thorough testing of all new and revised system functions and reports and performs quality assurance reviews of procedural documentation and training materials. Acts as a team leader or group leader for projects / tasks established in a given functional area, such as: sales & distribution, finance & accounting or manufacturing. Organizes and leads various user group forums to address issue management, to field & manage enhancements requests, and to facilitate the exchange of information and ideas among users in a given functional area of the business operation. Additional Job Functions: (Other Less Critical Job Activities) Project management task and administration. Maintains work plans, tracks effort and progress vs. plan for small to medium scale project and provides appropriate status information regarding projects. Coordination. Coordinates / directs the activities of project teams to accomplish the goals of a project. Team members may be other IT staff, as well as end-user staff. Supervises contract consultants, programmers, and part-time clerical assistance, as needed. Technical. Provides secondary support for the technical hardware and communications platforms used to support application systems: would include log in's, printing, security, etc. Would act as a liaison between end-users and the IT technical group. Note: Other duties may be assigned, as required, based. Competencies: The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job. Analytical skills, IT technical skills, understanding of business operations, business ethics, problem solving ability, teamwork, leadership, effective communication skills, organizational skills, professionalism, commitment to quality. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: Formal Education Required: College or University degree is preferred. SAP Certification in related discipline or equivalent training Practical Work Experience Required: 3-5+ years of leadership experience: manager, supervisor, group lead, etc. 5+ years experience in Customer Service and or Distribution. 4+ Years SAP S/4HANA implementation experience is preferred. 3+ Years SAP Super User in related discipline. - Strong customer service skills and orientation. High degree of flexibility in interface with customers / constituents. 2 years experience in project management skills. Ability to distinguish, learn and accept differences in business and end-user requirements. Ability to learn and expand technical knowledge and interpersonal skills. Highly organized with effective and cycle time sensitive time management and project management skills. Read, write and communicate fluently in English. Note: some of the experiences and time frames may overlap. Special Knowledge and Skill: General knowledge and understanding of business operations. In-depth knowledge of a specific functional area of business operations (manufacturing, finance & accounting, sales & distribution, etc.). In depth knowledge of the SAP application software, including its functions & capabilities, configuration, reporting and support requirements. Proficiency in analysis, design and testing techniques. Good project management skills, including planning, methodologies, time tracking, leadership, etc. Good communication skills. Working knowledge of the following computing platforms: Primary focus on HP Unix, PC-Desktop and PC-LAN computing platforms. Working knowledge of the following databases: Primary focus on SAP/Oracle, with experience a PC-based DB tool such as Paradox, Access, etc. Proficiency with various report development tools, SAP Report Writer, SAP Script, other report writers or query tools, etc. Basic understanding of IT communications networks. Analytical Abilities: Requires a high level of analytical ability and creativity in order to develop effective and cost efficient business solutions, through the deployment of IT. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Must be able to read, write and communicate fluently in English. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills: Must be highly skilled in the use of personal computers. This includes, PC operation, printing, file management, and the ability to use word processing, spreadsheets, e-mail, and Internet tools, etc. Working knowledge of the following computing platforms: Primary focus on HP Unix, PC-Desktop and PC-LAN computing platforms. Working knowledge of the following databases: Primary focus on SAP/Oracle, with experience a PC-based DB tool such as Paradox, Access, etc. Proficiency with various report development tools, SAP Report Writer, SAP Script, other report writers or query tools, etc. Basic understanding of IT communications networks. Experience in SalesForce integration with SAP would be an asset Building reports in PowerBI knowledge would be an asset Certificates, Licenses, Registrations: SAP or other Certifications would be an asset. Other Skills and Abilities: None. Other Qualifications: In-depth EDI knowledge is preferred Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. While performing the duties of this job, the employee is regularly required to talk, hear, and use hands to operate a computer and telephone keyboard. Employee will also be required to view a computer screen on a regular basis. (80 - 100%) Sitting at desk or conference table (90 - 100%). Occasional standing at main computer console in data center (0 - 10%). Some travel and overnight travel is required to regional offices and plant locations. (0-50%) Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Works in an office environment with controlled climate and generally quiet conditions. (80 - 100%) Exposure to CRT's. (80 - 100%) Occasional visits to manufacturing plants, including office areas and shop floor. (0 - 10%) Some travel and overnight travel is required to Head Office, Regional Offices and plant locations. (0 - 50%) Some overtime, night work and/or weekend work required, related to project work, problem resolution or major IT upgrades (0-20%). Eye strain could be a problem due to extensive use of a CRT monitor. Daily lifts up to 30 lbs. Laptop & Files. The salary range for applicants in this position generally ranges between $99,000 and $124,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...

SAP Business Analyst (Sr) - FI/CO

JOB DESCRIPTION Primary focus of this position will be to work directly with the business on process improvement initiatives and the introduction of new technologies. This position focuses on a specific functional area(s) of the company, which in this case is FI/CO - Finance and Controlling. The scope of responsibility is for all CPG; all businesses, all locations. Nurtures and insures the successful use of the application systems tools. Provides total support to the users of SAP application system and ancillary software tools, including, configuration, enhancements & process improvements, problem resolution, training and education, report development. Essential Duties and Responsibilities: Able to work independently. Will works with the business directly to identify pain points and opportunities for improvements which can include re-design, developments, enhancements, training and or training documentations, introductions to new tools which may include Fiori, other SAP features or other third party integrated applications. As part of these duties the following may apply: Architect solutions and alternatives to meet the specified requirements, such as: SAP baseline functionality, Fiori, third party applications which may include reporting, specialized configuration. Performs cost vs. benefit analysis to determine rational for application system development and enhancements. Performs systems analysis, design, configuration and programming tasks (spec development) related to enhancements, interfaces, data conversion and special reporting requirements, etc. Designs and assists users in the design and documentation of business processes and procedures, the development of training materials, and the delivery of training, etc. Effective communicator and strong collaborator, able to work across functions. Self motivated with leadership skill which will support leading the business through change. Experience with training users and industry leading documentation practices. Performs thorough testing of all new and revised system functions and reports, and performs quality assurance reviews of procedural documentation and training materials. Acts as a team leader, group leader or project coordinator to coordinate tasks related to a specific initiative or project that fall under the scope of this position. Project management activities include: planning, resource allocation, milestone tracking, coordinating with various stakeholders. Trains and assists users in the use of SAP business application software. Prepares training materials, schedules and conducts application system training as needed. Audience may be other IT staff or end-user staff. Extracts to PC-based analysis tools, custom report-writing and report development, complimentary software packages, and or changes to business processes. Works directly with the FICO Global Lead to evaluate proposed changes on the rest of the organization and to coordinate resources required to support the implantation of process improvements and or new technologies. Additional Job Functions: (Other Less Critical Job Activities) Project management task and administration. Maintains work plans, tracks effort and progress vs. plan for small to medium scale project, and provides appropriate status information regarding projects. Coordinates / directs the activities of project teams to accomplish the goals of a project. Team members may be other IT staff, as well as end-user staff. Supervises contract consultants, programmers, and part-time clerical assistance, as needed. Technical. Provides secondary support for the technical hardware and communications platforms used to support application systems: would include log in's, printing, security, etc. Would act as a liaison between end-users and the IT technical group. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: Formal Education Required: College or University degree in finance is preferred CPA would be an asset SAP Certification in related discipline or equivalent training Practical Work Experience Required: 3-5+ years of leadership experience: manager, supervisor, group lead, etc. 5+ years experience in a SR Accounting Role 7 - 10 Years SAP implementation experience preferred In-depth experience with SAP S/4 HANA 3+ Years SAP Super User in related discipline. Strong customer service skills and orientation. High degree of flexibility in interface with customers / constituents. 2 years experience in project management skills. Ability to distinguish, learn and accept differences in business and end-user requirements. Ability to learn and expand technical knowledge and interpersonal skills. Highly organized with effective and cycle time sensitive time management and project management skills. Self motivated / able to be a catalyst for change. Read, write and communicate fluently in English. Note: some of the experiences and time frames may overlap. Special Knowledge and Skill: General knowledge and understanding of business operations. In-depth knowledge of a specific functional area of business operations (manufacturing, finance & accounting, sales & distribution, etc.). In depth knowledge of the SAP application software, including its functions & capabilities, configuration, reporting and support requirements. Proficiency in analysis, design and testing techniques. Good project management skills, including planning, methodologies, time tracking, leadership, etc. Good communication skills. Working knowledge of the following computing platforms: Primary focus on HP Unix, PC-Desktop and PC-LAN computing platforms. Working knowledge of the following databases: Primary focus on SAP/Oracle, with experience a PC-based DB tool such as Paradox, Access, etc. Proficiency with various report development tools, SAP Report Writer, SAP Script, other report writers or query tools, etc. Basic understanding of IT communications networks. Certificates, Licenses, Registrations: SAP or other Certifications would be an asset. Other Qualifications: Experience in financial accounting and US GAAP and SOX control requirements. In-depth experience with both costing-based and account-based COPA. A working knowledge of RAR would be an asset. The salary range for applicants in this position generally ranges between $99,000 and $124,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...

Membership Manager - Central London - Up to £40,000

COREcruitment is working with a hospitality members company with several sites across the UK including Central London. They are looking for a Members Manager to join their team in London! This is a great opportunity to join a growing company. You must be a people-person, fun-loving, organised, insanely efficient, and someone who doesn’t mind getting their hands dirty if necessary!Your role is to be the glue to keep our community together and to help the members, giving them everything they need to run their businesses smoothly!Key responsibilities:Sales & revenue Be responsible for driving income in your space to achieve your budgets. You’ll own membership enquiries that come to your space, as well as pro-active sales opportunities to increase interest.Build to 100% building occupancy by conducting great tours and effectively selling the space.Maintain your occupancy by delivering on (and exceeding!) the expectations of your members, and by conducting effective contract renewals.Seek out and maximise additional revenue opportunities such as meeting rooms, event hire, printing, customisation extras, and short-term space usage.Manage contracts and invoices relating to new and existing members. Space operations Onboard new members effectively, getting them off to a great start.Manage the overheads in your space to achieve your budgets.Ensure the building runs smoothly and our facilities and amenities are kept to a great standard.Work directly with management on any issues to ensure the highest level of member experience and satisfaction. Go the extra mile!Update and complete membership records as appropriate to ensure information is accurate and current. Create a collaborative community – internally & externally. Build meaningful connections for our members through events, personal introductions, and networking.Check in regularly with members to understand their pain points, what’s working, and how we can continue to improve.Develop presence with the wider local community: we want you to be an ambassador for what we do and what we believe in!Oversee events from weekly, space-wide events to unique events that you design and put on for your community.Update and complete membership records as appropriate to ensure information is accurate and current. Be part of our growth strategy Help grow through your entrepreneurial approach to running a great business.Be a key part of our mission to become the UK’s favourite coworking provider. About you You’ll have sales experience; and a successful track record of prospecting, developing, and closing clients.You’ll have demonstrated customer service experience – proven ability to add value to your customers.You’ll understand business operations, and ideally have experience operating a business unit or department.You’ll have an entrepreneur spirit and be excited to run your own business. Do you have experience within: You have previous experience managing a small team.You can demonstrate successful project management experience.You are used to commercial responsibilities, having owned a P&L. Benefits: A supporting & friendly team of hard-working people25 days holiday per year excl. Bank Holidays (additional day per year in the business up to 30 days)£75/month towards your mental & physical wellbeingTeam joy budget to be spent together with the team.Unlimited coaching sessions per month through More Happi our coaching partnerOptional therapy available via Self Space our mental health partner4 paid charity days per year – we’ve teamed up with Matchable to make this more accessible.Quarterly team socialsDiscounts with brilliant local businesses If you are keen to discuss the details further, please send your CV to sophie@corecruitment.com COREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors.We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia.To view other great opportunities please check out our website www.corecruitment.com or call us on +44 207 790 2666 for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you.Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram ....Read more...

Warehouse Associate

JOB DESCRIPTION JOB DESCRIPTION WAREHOUSE ASSOCIATE RESPONSIBILITIES/ESSENTIAL TASKS: • High-energy individual with a strong work ethic • Self-motivated with ability to work with limited supervision • Independent decision maker as needed to accomplish tasks • Lift and carry a minimum of 50 pounds repeatedly throughout shift • Handling of freight as directed by Capstone management and customer, meeting company standards, customer time lines and maintaining a safe work environment • Keeps site Supervisor and manager informed regarding conditions on the dock, accomplishments and concerns; contributes suggestions for improvements • Ensures proper LOT rotation and including FIFO (first in-first out) and organic product handling and shipping process • Strong organization and prioritizing skills • Must be proficient in math • Must be have forklift license • Manage response to rapidly changing products on inbound and outbound • Must be able to follow directions and work independently • Verify all shipments are recorded and verified the accuracy of the shipment against the paperwork for incoming and outgoing shipments • Requires high degree of attention, skills, and dexterity in the control of a forklift and stacking of the product on the pallet • Transport selected product to designated dock area using power equipment. • Handle all products so as not to injure teammates or damage the product, the bags or cases • Comply effectively with company work and safety rules. • Maintain a quality of work that limits mis picks, short and damages • Comply with company attendance policy. The warehouse Associate is responsible for loading or unloading pallets, bags and cases, on and off trailers and other vehicles by using a forklift, pallet jack or by hand. • Warehouse associate is responsible for operating a forklift to move, locate, stack, Stretch wrap and count items throughout Profile Food. Work with direct contact with customer's staff and outside delivery personnel; emphasis is placed on the ability to relate in a positive, friendly manner. The Operator is accountable for the safe and efficient operation of the vehicle and may also be required to perform Order Filler and Checker Duties. EDUCATION AND EXPERIENCE: • Graduation from high school or GED equivalent • Previous experience in shipping, receiving or other related fields. 5 years preferred. • Ability to handle physical workload • Ability to multi-task and prioritize • Strong organizational skills • Forklift Certified • Strong knowledge of warehouse, inventory, and shipping operations methods and practices • Ability to read, write and speak English required, bilingual skills (English/Spanish) preferred. • Problem solving, team building, project execution and ability to multi-task PHYSICAL REQUIREMENTS: Some standing, walking, moving, climbing, carrying, bending, kneeling, crawling, reaching, handling, pushing and pulling. Ability to lift 50lbs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential tasks. SPECIAL REQUIREMENTS: Possession of a valid driver's license and Forklift Certification ABOUT US Mantrose Group is a world leader in specialty coatings and functional blends for the food, pharmaceutical and personal care industries. Founded more than 100 years ago, Mantrose is proud to be part of RPM International Inc., a $5.6 billion multinational company with 14,600 employees worldwide and subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. The company has a diverse portfolio with hundreds of name-brand products, many of which are leaders in the markets they serve. Mantrose-Haeuser Co., Inc. has been at the forefront of developing superior edible coatings and specialty products for the pharmaceutical, confectionery, agricultural, food, personal care and industrial industries for decades. Since our company was founded over 100 years ago, we have been delivering unparalleled results to our clients for all of their coating and custom product development needs. NatureSeal® both an industry veteran and fresh-cut produce pioneer, has been a leading expert in shelf-life extension technology worldwide. Our patented line of products has grown exponentially, offering produce solutions to the processor, foodservice and home use markets. Profile Food Ingredients offers a wide range of specialty product formulations for use in dairy products, baked goods, beverages, confections, nutraceuticals, dips, dressings and sauces. Its product line promotes uniformity, enhances texture, thickens, prevents separation and extends shelf life and includes clean label, non-GMO, organic and natural solutions. Since 1946, Holton Food Products has been helping its customers succeed by providing quality ingredients, customized product development and technical support-all fueled by strong food science and applications experience. This dedication and know-how has enabled our customers to build appealing product lines, increase sales and improve margins.Apply for this ad Online! ....Read more...

Business Systems Analyst (Sr) - FICO & RAR

JOB DESCRIPTION General Purpose of the Job: Provides total support to the users of SAP application system and ancillary software tools, including package installation, configuration, enhancements & process improvements, problem resolution, training and education, report development. The position focuses on a specific functional area(s) of the company, which in this case is FI/CO - Finance and Controlling with emphasis on SAP Revenue Accounting and Reporting (RAR). The scope of responsibility is for Tremco Americas operations all business, all locations. Nurtures and insures the successful use of the application systems tools. Essential Duties and Responsibilities: Provides overall direction in the implementation of new SAP modules and new releases of the SAP application software, as well as 3rd party software tools. Provides 2nd level help desk support. Trains and assists users in the use of SAP business application software. Prepares training materials, schedules and conducts application system training as needed. Audience may be other IT staff or end-user staff. Performs cost vs. benefit analysis to determine rational for application system development and enhancements. Acts as liaison to the software vendors and other users of the software. Is actively involved in software and/or functional user groups users. Performs systems analysis, design, configuration, and programming tasks related to enhancements, interfaces, data conversion and special reporting requirements, etc. Advises users as to the applicability of various alternatives to meet the specified requirements, such as: SAP baseline functionality & reporting, specialized configuration, extracts to PC-based analysis tools, custom report-writing and report development, complimentary software packages, and or changes to business processes. Designs and assists users in the design and documentation of business processes and procedures, the development of training materials, and the delivery of training, etc. Performs thorough testing of all new and revised system functions and reports, performs quality assurance reviews of procedural documentation and training materials. Acts as a team leader or group leader for projects / tasks established in each functional area, such as: sales & distribution, finance & accounting, or manufacturing. Organizes and leads various user group forums to address issue management, to field & manage enhancements requests, and to facilitate the exchange of information and ideas among users within a given functional area of the business operation. Additional Job Functions: (Other Less Critical Job Activities) Project management task and administration. Maintains work plans, tracks effort and progress vs. plan for small to medium scale projects and provides appropriate status information regarding projects. Coordinates / directs the activities of project teams to accomplish the goals of a project. Team members may be other IT staff, as well as end-user staff. Supervises contract consultants, programmers, and part-time clerical assistance, as needed. Technical. Provides secondary support for the technical hardware and communications platforms used to support application systems: would include log in's, printing, security, etc. Would act as a liaison between end-users and the IT technical group. Note: Other duties may be assigned, as required, based. Competencies: The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job. Analytical skills, IT technical skills, understanding of business operations, business ethics, problem solving ability, teamwork, leadership, effective communication skills, organizational skills, professionalism, commitment to quality. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: Formal Education Required: College or University degree in finance or accounting is preferred. SAP Certification in RAR and related discipline or equivalent training Practical Work Experience Required: 3-5+ years of leadership experience: manager, supervisor, group lead, etc. 5+ years experience in a SR Accounting Role 7+ years of SAP implementation experience is preferred. 3+ years of implementing/working with RAR in S/4HANA 3+ Years SAP Super User in related discipline. Strong customer service skills and orientation. High degree of flexibility in interface with customers / constituents. 2 years experience in project management skills. Ability to distinguish, learn and accept differences in business and end-user requirements. Ability to learn and expand technical knowledge and interpersonal skills. Highly organized with effective and cycle time sensitive time management and project management skills. Read, write, and communicate fluently in English. Additional language skills are an asset (German, French, Polish, etc.) Note: some of the experiences and time frames may overlap. Special Knowledge and Skill: General knowledge and understanding of business operations. In-depth knowledge of a specific functional area of business operations (manufacturing, finance & accounting, sales & distribution, etc.). In depth knowledge of the SAP application software, including its functions & capabilities, configuration, reporting and support requirements. Proficiency in analysis, design, and testing techniques. Good project management skills, including planning, methodologies, time tracking, leadership, etc. Good communication skills. Working knowledge of the following computing platforms: Primary focus on HP Unix, PC-Desktop and PC-LAN computing platforms. Proficiency with various report development tools, SAP Report Writer, SAP Script, other report writers or query tools, etc. Basic understanding of IT communications networks. Analytical Abilities: Requires a high level of analytical ability and creativity to develop effective and cost-efficient business solutions, through the deployment of IT. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public. Must be able to read, write and communicate fluently in English. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills: Must be highly skilled in the use of personal computers. This includes, PC operation, printing, file management, and the ability to use word processing, spreadsheets, e-mail, and Internet tools, etc. Working knowledge of the following computing platforms: Primary focus on HP Unix, PC-Desktop and PC-LAN computing platforms. Working knowledge of the following databases: Primary focus on SAP/Oracle, with experience a PC-based DB tool such as Paradox, Access, etc. Proficiency with various report development tools, SAP Report Writer, SAP Script, other report writers or query tools, etc. Basic understanding of IT communications networks. Certificates, Licenses, Registrations: SAP or other Certifications would be an asset. Other Qualifications: In-Depth knowledge of Business Rule Framework plus (BRFplus) is preferred In-depth experience with both costing-based and account-based COPA would be an asset Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. While performing the duties of this job, the employee is regularly required to talk, hear, and use hands to operate a computer and telephone keyboard. Employee will also be required to view a computer screen on a regular basis. (80 - 100%) Sitting at desk or conference table (90 - 100%). Occasional standing at main computer console in data center (0 - 10%). Some travel and overnight travel are required to regional offices and plant locations. (0-50%) Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Work remotely 90% of the time; may be called in to corporate office from time to time for project meetings. Occasional visits to manufacturing plants, including office areas and shop floor. (0 - 10%) Some overtime, night work and/or weekend work required, related to project work, problem resolution or major IT upgrades (0-20%). Eye strain could be a problem due to extensive use of a CRT monitor. The salary range for applicants in this position generally ranges between $99,000 and $124,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...

Business Analyst

Resolve Recruitment are delighted to be recruiting in the healthcare sector. We are currently recruiting for a Business Analyst to join this organisations fast-growing IT team. Location – Bedford Salary - £35k to £42k Main duties of the job Using various techniques to provide both functional and non-functional requirements by the use of e.g. observation/shadowing, interviews, workshops, document analysis etc. Documenting user requirements in a manner that both the business and technical stakeholders will be able to understand. Process mapping, analysing and reviewing business processes from end to end in order to identify improvement opportunities. Documenting business process using industry standard methodology e.g. process flow, user journey etc. Using the RACI approach to manage stakeholder expectations. Understand, create and document user stories Conducting Gap Analysis. Knowledge and understanding of Target Operating Models. Responsible for initial evaluation of opportunities to ensure the benefits case is viable. Upon approval, document and manage user requirements according to the stated outcomes of the project. Understand how existing systems support current business processes and redesign them accordingly. Build effective relationships with both business sponsors, stakeholders and IT suppliers in order to both support and challenge ‘wants and needs’ and negotiate on fundamental issues of design. Contribute to the development of improved IT project disciplines through working with IM&T colleagues, third party providers and key stakeholders. Specifically design improved analysis and requirements management processes. Support the user acceptance testing (UAT) by assisting in the development of scenarios, test runs and test scripts. Help to determine expected results and verify actual results. Provide guidance to the impacted areas of the business in how to best manage the transition and on-going operation of new systems and processes. Provide support and guidance in ensuring a smooth transition internally from the Business Solutions function to IT Services for on-going management of the operation. Develop a network of relationships with key people and user groups across the organisation. In doing so, build increased knowledge of operations and how technology interacts. Maintain effective communications with stakeholders throughout the project in assessing agreed changes to scope and impacts to working practises. Provide reports and presentations to senior stakeholder project boards as required. Act as an effective translator between the user community and technical community including third party IT suppliers and in doing so build credibility, rapport and respect in the eyes of these communities. Communicate complex technical issues to non-technical staff at all levels in a manner that enables understanding. Planning and Organisation For small projects undertake detailed planning, as appropriate - covering all test phases from analysis to post Go-Live support. Ensure sponsors and stakeholders are engaged fully in the delivery of the stated outcomes. Provide detailed timeline and work estimates of the analysis and testing phases in order for the Project Manager to assess overall delivery timescales. Adhere to all policies including the proper creation and approval of relevant supplier purchase orders and invoices. Person specification Knowledge Essential criteria · Excellent interpersonal skills and a proven track record in developing and sustaining relationships with different customer groups at varying levels. Ability to challenge colleagues in an effective way. · Excellent presentation and facilitation skills. · Developed communication skills, able to produce papers, presentations to key business sponsors/stakeholders up to senior level. Comfortable delivering complex, sometimes contentious information to a wide range of internal colleagues. · To meet deadlines in a challenging and resource lean environment. · Able to capture, document and manage business requirements in an unambiguous way. Qualifications Essential criteria Recognised Business Analysis qualification e.g. BCS or has equitable work based experience Educated to Bachelor’s Degree Level Significant experience of implementing formal business analysis techniques to improve consistency and quality of delivery Experience of providing project management support to small to medium sized projects, from start to completion which included management of design, development and implementation of IT systems. Significant experience of business process design capability Understand BA Techniques such as: As & To Be Mapping, User Stories and Gap Analysis ....Read more...

Inside Sales Support Coordinator

JOB DESCRIPTION Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America GENERAL PURPOSE OF THE JOB: The Inside Sales Support Coordinator provides sales coordination to the assigned Division's field sales team. While directly reporting to the Divisional Sales Director, a dotted line exists to the Regional Managers within the Division. This position will perform a full range of sales support activities including, but not limited to, project activity tracking, reporting, Sales Force support, event coordination, special price requests, lead generation follow-up, and other support duties. This position's duties will be in line with the Division needs to maximize the effectiveness of the Division's sales team. This will be accomplished through minimizing tasks and obstacles that allow the team the ability to maximize their time focusing on in-field selling. ESSENTIAL DUTIES AND RESPONSIBILITIES: Coordinate with the Division Sales team to ensure consistent and proper utilization of Salesforce.com for sales and technical representatives (i.e. new companies, new contacts, new opportunities, and call/activity logs) - daily Become a Power User of Salesforce within the Division team; facilitate onboarding new employees on Salesforce with training and support as needed. Cultivate cold leads through use of Dodge, SpecShare etc. and develop into warm, qualified leads then disseminate to field sales representatives with defined actionable activity through Salesforce.com. Handle online submission of complaints from the field and work with customer service and technical service departments to ensure resolution is complete. Coordinate details of Qualified Applicator Program (QAP) trainings within the market by handling supplies, products, and meeting site logistics; collaborate with Marketing Communications team for Trade Show coordination. Manage certified applicators such as QAP program, certificate renewals, approved applicator info required for jurisdictions. Submit special price and color requests daily using established Tremco processes. Coordinate the generation of project specific specifications, details, warranties and substitution requests and delivery of the articles to the field sales representative. Track expiration of region-specific third-party approvals and coordinate renewals with the technical service group (for example COLA, Notice of Acceptances (NOAs), etc.) Order samples and literature for customers as requested. Send project support information to customers such as Application Instructions, common details, sample warranties, technical bulletins, brochures, approved applicator certificates, etc. Organize and coordinate meetings/events within the Division Collect and combine collaborative activity documentation such as project tracking/activities with USG and other cross segment collaboration (i.e. Roofing, TBS, Dryvit, Nudura, Euclid, CS&W partnering with each other). Maintain shared drive/site with relevant Regional information to support the field sales representatives. Provide sales reports to Regional Manager and Divisional Sales Director as requested EDUCATION: Associate's Degree in Business, Sales, or Administration is preferred. Minimum High School Diploma or GED. EXPERIENCE: 2-4 years of general administrative or project management experience required. Previous general sales support experience preferred OTHER SKILLS AND ABILITIES: Strong written and verbal communication skills Strong proficiency in Microsoft Office and experience with reporting and data analysis Team player with the ability to work independently Basic business/technical writing skills preferred Strong organizational and time-management skills Ability to travel as needed Salesforce.com experience is a plus Must be able to work during operating hours of assigned territory; hours may vary based on business needs PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, kneel, talk, hear, and lift up to 25 lbs. BENEFITS AND COMPENSATION: The salary range for applicants in this position generally starts at $58 to 65K and goes up based on experience. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran statusApply for this ad Online! ....Read more...