Customer Operations Manager Jobs Found 164 Jobs, Page 7 of 7 Pages Sort by:
Waterproofers/Tuckpointers/Masons/Brick Layers - Travel Crew
JOB DESCRIPTION WE WILL TRAIN YOU! NOW HIRING IN MULTIPLE LOCATIONS! The Commercial Façade Field Technician actively performs and enforces Company safety policy and program to minimize accidents affecting employees, the public, and property. They will be responsible for attending safety meetings, complying with governmental regulations, reporting, and investigating accidents, and planning site-specific job safety procedures including: $21-38/hour (not including prevailing wage) Benefits, upon satisfaction of applicable eligibility requirements, include but are not limited to: 401K with company match Company Pension Plan Health Insurance Paid time-off Mileage reimbursement Continuing education Position Duties & Responsibilities: Attend and understand daily onsite safety brief prior to the start of the WTI project. Inspect and ensure safety of surroundings, equipment and tools and identify and discuss any safety concerns. Execution of project tasks with knowledge of expected production rates, ensuring tools and materials are used safely and efficiently to complete the assigned project. Complete the project per the scope or work, design and specification of contract & engineering documents as directed by foreman. Responsible to aid foreman in tracking and monitoring project inventory. Maintains highest quality on-site customer relations in projecting positive image. Has knowledge/understanding and performs work in compliance with all governmental rules and regulations affecting work sites and employees, i.e. OSHA, DOT, EEO/Affirmative Action, EPA, etc. Provides management with earliest possible notification of real and potential job problems. Accepts responsibility for the care, custody, and use of company equipment, material, tools, and other assets as assigned by the WTI Commercial Foreman. Understands and executes proper material and equipment usage, maintenance, and storage. Perform any other duty and/or project as required or assigned by the WTI Foreman and/or Commercial Business Manager. Maintains ethical business conduct. Job Requirements: Masons & Tuckpointers Concrete Restorations, Caulking Waterproofing Parking Garage Restoration Cold Applied Waterproofing Reliable form of transportation Acceptable background check per company standards Ability to pass a pre-employment drug screen and physical The hourly rate for applicants in this position generally ranges between $21 and $38. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Territory Manager - Indianapolis South
JOB DESCRIPTION Essential Functions: Meets or exceed Stonhard's minimum activity standards for quotes and orders as set by Stonhard sales management. Perform project manager responsibilities at the installation site and coordinate the work to be performed with an approved Stonhard installation crew/CMG (requires occasional weekend and holiday work). Maintains accurate files and records involving Stonhard accounts through Stonhard's Salesforce CRM system. Monitors customers' accounts receivables and is responsible for the follow-up of same. Minimum Requirements: Two (2) plus related experience, preferably in industrial, construction or commercial industry. Spend a minimum of 4 days per week in the field with Stonhard customers. Required travel can be up to 50%/time in the field. Ability to proactively identify opportunities and quickly implement solutions. Demonstrated excellent oral and written communication, presentation, organization and planning skills. Must be very flexible and able to work in a self-directed, rapidly changing environment. A proven ability to manage projects and clearly communicate key project tasks. Must be computer literate with experience using technology and customer relationship management software (Salesforce.com), and Microsoft 365. You must possess a valid driver's license and reliable transportation. Physical Requirements: While performing the duties of this position, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee is frequently required to stand, walk and reach with hands and arms. The employee is occasionally required to sit, stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus. This position requires wearing a hard hat, safety glasses, gloves, steel-toed boots, high-visibility vest, and depending on the task, may also require ear protection, respirators, safety harnesses, and specialized protective clothing, while on the worksite. Preferred Requirements: BS Degree DO YOU SEE YOURSELF WORKING WITH US? LET'S GET STARTED. Base Salary Range: $65,000 - $85,000 Bonus Potential (1st/2nd year averages): approx. $5,000 - $15,000 Average Bonus Potential (veterans): approx. $15,000 - $35,000 Supplemental Pay Types: Car allowance These ranges are an estimate based on potential employee qualification operations, needs and other considerations permitted by law. In additional to career advancement and growth, continuous training, and mentoring opportunities, Stonhard offers an excellent comprehensive health plan and financial benefits program including but not limited to, paid holidays, paid time off, 401(k) with company match, Company Pension Plan and Stock Purchase Plans.Apply for this ad Online! ....Read more...
Patient Services / Sales Co-ordinator Apprentice
Sales and Conversion Responsibilities:• Act as the first point of contact for all new enquiries, demonstrating in-depth knowledge of clinic services to convert leads into bookings. • Respond to inbound calls, emails, and website queries promptly and professionally in line with organisational guidelines/KPI’s and with a focus on maximising conversion. • Maintain and update the relevant patient lead databases, tracking conversions, reasons for non-conversion, and follow-up actions. • Conduct outbound follow-up calls to warm leads, potential self-pay patients, and historic non-conversions to re-engage interest. • Regularly feedback to and collaborate with the Senior Leadership Team on any patient enquiries, promotions, or trends impacting uptake. Commercial Awareness: • Keep up to date with treatment pricing, offers, and consultant availability to provide accurate, tailored advice to prospective patients• Assist with targeted initiatives to drive bookings and promote clinic services• Identify opportunities to cross-sell relevant treatments or services based on patient needsPatient Experience and Administration:• Deliver exceptional service across the entire patient journey, ensuring a consistent and positive impression from first enquiry to follow-up• Ensure patient administration systems are accurately updated with enquiry source, relevant notes, documentation, and prices• Manage incoming patient enquiries to ensure appropriate and accurate bookings, cancellations, and rebooking• Collaborate with other Administration Staff to ensure the exceptional service to consistent across both private and NHS patient pathways. • Fulfil all reasonable requests from patients to ensure their satisfaction and safety• Liaise with Clinical staff, Consultants, Administrative staff, Optometrists and GP’s internally and externally as necessary• Undertake general typing, filing, and document administration• Develop strong working relationships with senior management and administrative personnel for effective and smooth operations• Report any maintenance issues immediately to line manager• Provide ad-Hoc support to other business functions as and when required The above is not an exhaustive list of duties and you will be expected to perform different tasks as required by your changing role within the organisation and the overall needs of the business.Training: Teaching and learning the skills, knowledge and behaviours within Business Administration Training Outcome: On successful completion of this apprenticeship the employer will offer long term career progression and development opportunities Employer Description:Comprehensive, specialist service for the diagnosis and treatment of all eye conditions.Working Hours :Monday to Friday 9am to 5pmSkills: Administrative skills,Attention to detail,Communication skills,Customer care skills,Initiative,IT skills,Number skills,Organisation skills,Patience,Problem solving skills,Sales Skills,Team working ....Read more...
Contact Centre Manager - Projects
Job Description:. Our client, a pensions provider, is recruiting for a Contact Centre Projects Manager to join their team on a 9 month fixed term contract basis (hybrid working model). The successful candidate will drive the optimisation of contact centre systems and processes, with a particular focus on telephony and customer contact technologies. Skills/Experience: Proven experience in a contact centre management or telephony projects role. Strong understanding of contact centre systems and networking technologies. A proactive and analytical approach to improving service and technology use. Strong communication skills, with the ability to engage across technical and non-technical teams. Experience managing supplier relationships and delivering cost-effective solutions. Core Responsibilities: Managing the contact centre's telephony systems (including IVR, call recording, call routing). Leading the review and implementation of best practice in contact and call management processes. Collaborating with vendors and internal stakeholders on upgrades and enhancements. Monitoring system usage and operational performance metrics. Delivering training and supporting staff on system usage and optimisation. Managing costs and identifying efficiency savings in telephony operations. Staying up to date with trends in contact centre technologies and innovations. Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy. Job reference: 16125 To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006. At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes. By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy. Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland. INDCAS ....Read more...
Vehicle Damage Assessor (VDA) Apprentice (Level 4) - Fix auto Worsley - Worsley, Manchester
As an apprentice Vehicle Damage Assessor, your role will be varied and interesting - no two days will be the same! Typically duties will include: Inspecting and assessing accident-damaged vehicles Researching repair methods to work out the correct and safe repair required for each individual vehicle Using specialist software to produce work instructions and costings Liaise with technical colleagues, customers and insurance companies to negotiate the repair Training:Vehicle Damage Assessor Level 4 (Higher national certificate) Apprenticeship Standard: Our training partner will deliver a high-quality programme here in our state-of-the-art body shop alongside a highly skilled mentor - both will support you in becoming a skilled and qualified vehicle damage assessor Once the apprenticeship is complete, you will achieve a Level 4 Apprenticeship qualification in Vehicle Damage Assessor Functional skills if required Training Outcome: Following completion of your apprenticeship you can expect permanent employment as well as opportunities to progress into roles such as Workshop Controller or Bodyshop Manager The opportunities are endless, having a highly regarded set of skills, Apprentices can go on to develop their careers within the automotive sector following their own interests and ambitions Employer Description:Fix Auto Worsley is part of Fix Auto UK, a network of more than 110 independently owned, branded franchised bodyshops operating across England, Scotland, Wales and Northern Ireland. The Fix Auto UK network is rated ‘Excellent’ on Trustpilot by thousands of customers. Established as Fix Auto Worsley in 2020, the business is a true family affair. Headed by Managing Director Feroz Bhaloda, his Operations Director brother Idrish and Body Shop Controller brother Sunny. We are a 20+ strong workforce with the site itself possessing more than 20 years of vehicle repair experience. Housed in a purpose built 8,000 sq ft building with ample secure car parking, the vehicle repair centre consists of two adjoining buildings, one used specially for panel work while the other for MET and paint work. The bodyshop can be easily found just off the A575 main arterial road running west of Manchester city centre. Like all Fix Auto UK vehicle repairers, the business holds the prestigious BS10125 accreditation which provides the ultimate confidence that all repairs are carried out to the highest British Standards and as such ensures all car accident repairs, dent removals, dent repairs, bumper repairs, wheel alignment and wheel tracking are repaired or rectified to the highest standards. The team at the car body shop specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches and door dinks caused in supermarket car parks!Working Hours :Monday - Friday, 8.30am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness ....Read more...
Apprentice in Corporate Administration
Support day-to-day administration: data entry, document management, diary reminders/responses, and general record-keeping Design and development of high quality, visually striking documentation: reports, training slides, presentations and online marketing materials Support our IT administrator in basic troubleshooting and system maintenance Handling internal/external calls and correspondence, Assist office management and housekeeping as directed to ensure a welcoming, tidy office and positive visitor/staff experience Coordination of meetings, conferences, and appointments Collaboration across teams to ensure seamless communication Support execution of corporate projects e.g. facilities, marketing Contribution to the improvement of process and efficiency under our Quality Assurance practices Help research relevant areas to feed into drafting items such as policies/procedures and company communications Stay proactive and adaptable to tackle diverse tasks There may also be the opportunity to support our accounts function, where requested.Training: Level 6 Chartered Manager Apprenticeship Part-time course attendance (1 day a week) plus in-office role training in a wide range of skills via exposure to various aspects of our business, enabling your professional growth Weekly Mansfield Campus attendance Training Outcome:We are committed to fostering a culture of continual professional development and collaboration, offering opportunities for growth across the corporate function and delivering exceptional client service. Could this be the environment for you to grow? Are you a proactive and organised individual looking to kickstart your career in administration? We're excited to offer a fantastic opportunity to join our small, close-knit team. You will be trained in a wide range of skills via exposure to various aspects of our business, setting the foundation for your professional growth. We seek an individual who can thrive in a deadline driven, quality conscious environment and is eager to learn. This is a rare opportunity for growth and progression into a corporate position within a company that values diversity and inclusion. We offer real potential for the right candidate to move into more senior roles following a grounding within the administrative team. The role starts at entry level, with full training on top of course study time and offers scope to develop your professional skills and knowledge across our disciplines.Employer Description:We are a forward-thinking, growing SME operating from the vibrant East Midlands region, offering construction consultancy services and providing our employees a dynamic, inclusive atmosphere where they can thrive and contribute to our collective success. We do not employ ordinary administrators here – your role will be varied and allow for continuous development within a rapidly growing firm. With strong sustainability credentials and a commitment to making a positive impact, we recognize the importance of a strong administrative backbone to keep our operations running smoothly. We are committed to fostering a culture of continual professional development and collaboration, offering opportunities for growth and delivering exceptional client service.Working Hours :Monday to Friday 9.00am – 17.00pm (half an hour for lunch).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience,Ability to priortise deadlines,Self-motivated, proactive,Trustworthy, discrete,Artistic flair in documents,Sustainability awareness ....Read more...
Warehouse Clerk
JOB DESCRIPTION This position is responsible for providing administrative support to the distribution center. Duties include, but are not limited to, general clerical, receptionist and project-based work. Must project a professional company image through in person, phone and electronic communications. Serves as a liaison between the warehouse and operations Responsibilities Logistics Coordination Schedule all outbound LTL pickups, inbound deliveries for the Fenton DC. Communicating with the DC Manger and Warehouse Supervisor on a daily basis regarding problems or special situations that occur, esp. issues with product availability and backorders. Maintain correspondence with truckload brokers for the best rates and dates for shipping high-volume orders and transfers. Communicate scheduled pickups with the management team to prepare loads for pickup. Follow-up with key Accounts (Home Depot, Lowes) on missed pickups. Utilize vendor transportation links to schedule pickups including Home Depot, Lowes, Grainger, Sears/Kmart, True Value, Tractor Supply etc. Work with Export department to setup container pickups Distribution Center Administrative Support Daily use of copy, fax/scanner, and printers. Work proficiently within the Microsoft Office suite of products (i.e. Word, Excel and Outlook) and business software (SAP). Maintain spreadsheets for tracking data in a variety of reports. Process all inbound and outbound paperwork daily. Communicating with Distribution Manager on operational problems. Provide support for various projects and lean initiatives. Track daily productivity numbers for all associates on the floor. Handle all data entry for inbound and outbound shipments for the Fenton DC Inventory Management Correspond with Pacific DC on daily inbound loads of inventory. Complete all data entry for inbound loads from Pacific DC. Complete all data entry for inbound and outbound loads. Correspond with the warehouse floor on any inventory errors/issues and perform data entry as needed. Correspond with the Pacific DC and Pacific Production on inventory needed to complete orders, etc. Customer Service Communicating on a daily basis with Customer Service on various shipments that need to leave the Distribution Center. Sending back orders for changes that need to be made. Handle inbound calls on product availability, allocations on Hot orders and backorders for on time delivery. Checking emails frequently for new situations with customers and deliveries to achieve timely solutions. Requirements High School Diploma or GED 1 to 3 years of experience in related field. Work proficiently within the Microsoft Office suite of products (Word, Excel & Outlook) and business software (SAP). Previous experience in a manufacturing/warehouse setting is preferred. Ability to calculate and solve basic math equations. Ability to apply principles to solve practical problems. Ability to handle confidential information. Ability to deal with a variety of variables in situations with limited standardization. Ability to interpret a variety of instructions furnished in written, oral or schedule form. Ability to write business letters, summaries and reports. Ability to use and maintain fax machines, copiers and printers Strong interpersonal and communication skills About DAP DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products. DAP is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores. DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world. At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers. Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs and more! Learn more about DAP's history, culture and benefits at www.dap.com/careers/ DAP - On the job since 1865.Apply for this ad Online! ....Read more...
Purchasing Apprentice
1. Perform general office administrative tasks, which include checking/processing order acknowledgements, shipping paperwork, confirming prices, products, and delivery dates, which include reporting any discrepancies back to the order originator. 2. Maintain data summarising currency requirements and cash flow, as well as estimated times of delivery for use by other departments of the management team. 3. Setting up stock codes and specification sheets on the group IT System. 4. Assisting the Purchasing Manager with processing/confirming orders for sale/transfer of inventory between other companies and sites within the Group. 5. Arranging artwork proof confirmation for new stock codes and saving them onto the system. 6. Consult with freight forwarding partners to maximise supplier efficiencies, ensuring on-time shipment and arrival of containers. 7. Update purchase orders and maintain container import records to track orders and shipment progress, communicating to warehouse and sales. 8. Creating warehouse receipts of intake stock onto the system upon of documentation receipt. 9. To assist in stock discrepancies 10. Communication of non-conformances throughout the department 11. Make use of business systems to maintain activities/tasks allocated to each purchase order to ensure on-time and in-full deliveries. 12. To provide cover for other members of the Purchasing team, as appropriate. 13. Data gathering to assist in purchasing project work. 14. Any other responsibilities commensurate with the nature of the role.Training:At Leeds City College, an apprentice spends 20% of their normal working hours in ‘off-the-job’ training – this can take place weekly, monthly or in one concentrated block of time. As an example, if an apprentice was working 35 hours a week, they would spend 7 hours a week on ‘off-the-job’ training. You will have access to a Personal Tutor who comes to see you at our premises in Sherburn-in-Elmet. In addition to the support from college, you will go through the Cromwell Curriculum - an internal induction programme aimed at providing you with the knowledge and skills you need to progress in your career with us.Training Outcome:Starting as a Purchasing Apprentice is the perfect foundation for a career in procurement. As you develop skills in supplier management and order coordination, you could progress to roles such as Purchasing Assistant or Junior Buyer, gaining more responsibility in sourcing and cost management. With experience and training, opportunities to become a Purchasing Coordinator or Buyer open up, allowing you to take a more strategic role in procurement processes. With years' experience, you could move into managerial positions, overseeing purchasing operations and supplier relationships, shaping the success of the business.Employer Description:Founded in 1983, Cromwell is dedicated to the manufacturing, sourcing, and distribution of products aimed at fostering the preservation, capture, and containment of resources, waste, and recyclables throughout the UK. Our people embody resourcefulness, constantly striving for improvement in all aspects. A Cromwell individual epitomizes passion, positivity, persistence, resilience, and enthusiasm, the core of our Culture of Excellence. What you can expect from Cromwell as your employer: - Open, and honest communication. - We will value your feedback and use it to make decisions that benefit everyone. - A welcoming and productive working environment. - Regular opportunities for personal development. - Clearly defining responsibilities and holding everyone to our standards. - Recognition through a profit share scheme. What Cromwell can expect of you as a team member: - Communicate openly and honestly. - Provide constructive feedback to help improve the company. - Contribute to a welcoming and productive atmosphere. - Actively engage in personal development opportunities. - Take ownership of responsibilities and uphold company standards. - Strive for excellence to earn recognition and profit share.Working Hours :Monday to Friday 9am to 5pm with 30 minute lunch. No evening or weekend working. Flexible hours available.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative,Accuracy,Confident telephone skills ....Read more...
Commercial Roofing Supervisor
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The WTI Field Resources Supervisor (Supervisor) is responsible for the timely delivery of services, profitability, and all employee management and training within their respective region. ESSENTIAL DUTIES AND RESPONSIBILITIES: Coordinate with the Field Resource Foreman (Foreman) for staffing and scheduling of all WTI Field Resources Reps (Field Reps) in their respective region to ensure proper utilization of manpower on specific jobs for the highest profitability. Collaborate with other Supervisors as necessary. Oversee the Quality Control (QC) process in conjunction with the Quality Control Specialist (QCS) of all the Field Reps in the region, which will include random site visits to current and previous job sites and proper documentation to ensure that all work was completed properly and that the customer is fully satisfied. Ensure profitability within the region by monitoring and managing employee expenses for accuracy and abuse, use of overtime hours, and all full-time personnel's billable time to meet the required percentage. The Supervisor should stress the profitability factor to all field personnel. Field all questions and concerns from the Field Reps and handle all discrepancies between the Field Reps and the Sales Reps. Conduct and foster professional and timely communication (via email, text message, voicemail, or in person) with the customers, Sales Reps, field staff, and internal company personnel on all work-related matters. Be the primary contact for the office personnel if there are any issues concerning a Field Rep. Ensure all Field Reps will have a professional appearance and demeanor while completing services for a customer. Conduct and/or assist with the training (both hands-on field training and classroom setting) for the Field Reps, according to the WTI Training Policy, to include: Proper completion of all services and related paperwork. Safety training and training documentation for all Field Reps within the region. Approval and certification of each Field Rep, including, but not limited to, OSHA Hazard Awareness, Toolbox Talks, etc. Demonstrate a working knowledge of all services provided. Manage, monitor, and document the performance of Field Reps and take appropriate steps or corrective measures to resolve employee and work-related issues. Consult with the Regional Business Manager (RBM) and HR as needed. Work with the HR and Recruiting department to hire all new personnel. Ensure all required paperwork is submitted to the corporate office on a timely basis. Conduct new employee orientation for all new hires, including training on all company policies, administrative processes, procedures, and required technical and safety information. Handle all administrative matters and corresponding paperwork within the region, including, but not limited to, expense management, monthly sales projections, Field Tech time management, status reports, bidding jobs with Reps, large job sign-offs, project documentation, etc. Review time reports daily and make necessary corrections with the admin team. Attend all required calls and meetings. Perform any other duties and/or projects as required or assigned by the RBM. CERTIFICATES, LICENSES, REGISTRATIONS: 30-hour OSHA certification (The company will provide it if needed.) Registered Roof Observer (RRO) is preferred but not required. OTHER SKILLS AND ABILITIES: Qualifications: Prior supervisory skills and ability to manage people and tasks. Prior roofing experience, including patch and repair skills. Knowledge of Project Management, planning, and scheduling. Knowledge and experience in monitoring and maintaining quality control. Functional computer skills. Safety training and OSHA knowledge. Understanding of budgeting and expense management. Competencies: Adaptable and willing to change with business needs. Professional and leads by example. Diversity awareness and ability to adjust to multiple personalities. Planning and organizational skills. Able to juggle multiple priorities and demonstrate good task management. Work independently, solve problems, and delegate assignments, such as quoting and pricing. Demonstrate a high degree of accountability and ethical behaviors. Excellent customer service and ability to build relationships. Other Requirements: Ability to travel out of town, including overnight stays. Must have reliable transportation and a valid driver's license. Ability to work weekends and/or holidays when needed. Ability to pass a pre-employment drug test. Ability to read, write, and speak English. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. The salary range for applicants in this position generally ranges between $87,991.00 and $109,989. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Leisure Team Member Apprentice - Swimming required
If you are interested in starting a career in the leisure industry as a lifeguard, fitness instructor or swimming teacher, this is a great opportunity to achieve qualifications and develop your skills while gaining real world experience. However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to people's lives. Please note you will be required to complete a swim test consisting of the below as part of the interview process. Jump/dive into deep water Swim 50 metres in no more than 60 seconds Swim 100 metres continuously on front and back in deep water and then tread water for 30 seconds Surface dive to floor of pool (deepest part) Climb out of a swimming pool unaided by ladders/steps and where pool design permits While learning with GLL you will be enrolled on a Leisure Team Member apprenticeship programme which takes approximately 18 months to complete as well as completing the following qualifications throughout the length of your apprenticeship: National Pool Lifeguard Qualification (NPLQ) STA Award in Teaching Swimming STA Certificate in Teaching Swimming Level 2 Gym Instructor Your role and apprenticeship will include: Customer Experience: Understanding the services and products on offer to assist with customer questions, queries and complaints Support the centre to deliver swimming lessons where required (qualification dependant) Sharing knowledge with customers on the role exercise plays in health and wellbeing Conducting customers' gym inductions and health screening where required (qualifications dependent) People Experience: Supporting GLL's visions and values Attend and participate in all apprenticeship workshops, meetings and reviews Ensure all training and qualification deadlines are met in agreement with your tutor and manger Keep up to date with trends and developments in the leisure industry Business Performance: Having an understanding of GLL and its position in the Health & Fitness Industry Understanding the performance of the centre(s) that you are working in and the factors that can affect performance Operations Performance and risk management: Supporting the centre to open and close the building Supervising and lifeguarding customers in swimming pools Setting up and taking down different types of equipment for activities Cleaning and maintenance of different areas of the centre Personal Effectiveness and Development: Demonstrate equality, inclusion and diversity in behaviours and actions Attend all monthly workshops and progress meetings as per your apprenticeship standard GLL has a great range of benefits for its employees: A Values driven organisation with learning & development to support career development Discounted gym membership for you and your partner Discounts across thousands of retailers (GLL Extras) 25% off Red Letter Days & Buy A Gift 20% off GLL spa experience treatments and associated products Ride to work scheme Free eye tests and discounted glasses Good Pension schemes Exclusive discounts on our villas in Portugal & Ski Chalets in Bulgaria Health assurance We are an inclusive employer. We seek and welcome diversity in our teams At GLL, you will be working towards a Leisure Team Member Level 2 Apprenticeship Qualification over the course of 15-months.Training:Leisure Team Member Apprenticeship Level 2 including Functional Skills in maths and English.Training Outcome:GLL prides itself on its internal Learning & Development and internal promotion levels, there is scope for the right candidates to move onto a Level 3 Leisure Duty Manager apprenticeship once they have completed their Level 2.Employer Description:As a Charitable Social Enterprise and workers cooperative GLL has grown over the last 30+ years to become the UK's largest public leisure and libraries operator, managing over 375 facilities across England, Wales and Northern Island. As a staff owned business, we ensure all our people are paid fairly and in 2023 were awarded with Investors in People Gold status, whilst offering a range of meaningful careers and training for everyone in our local communities.Working Hours :40-hours per working week. Shift work including evenings and weekends. Exact shifts to be confirmed.Skills: Team Working,Organisation Skills ....Read more...
National Accounts Manager
JOB DESCRIPTION BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD! As North America's largest roofing maintenance service provider, we're obsessed with making good roofs, and good buildings, better. Restoring instead of replacing wherever we can is the right thing for our customers and our planet, and it's a big part of what makes Tremco Roofing and WTI so unique. If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability. Tremco is currently searching for a National Accounts Manager. This is a remote position. This role is primarily responsible for cultivating relationships and improving the revenue and profitability of existing and new National Accounts, along with developing the customer strategies within the National Accounts Program required to achieve, in part, the annual Tremco sales and profit plan. ESSENTIAL DUTIES AND RESPONSIBILITIES: Specific Responsibilities: Target new and develop existing National Account opportunities. Establish senior level relationships within targeted National Accounts. Establish agreements, contracts, MSA's for long-term business with National Account customers. Identify perceived gaps in our value offerings that present opportunities for National Account growth. Manage a revenue forecast process for each National Account. Communicate closely with National Accounts Director, Business Development team within Tremco regarding National Account activity tied to product/service recommendations, bidding, estimating, quoting, project pipeline, forecast, etc. Identify and execute all required sales tools and resources required to positively impact National Account customer satisfaction. Manage margin, revenue growth and account targeting in alignment with Tremco and National Accounts program goals. Manage, mentor, lead team members aligned to the National Accounts program to ensure program goals are obtained. Key Activities: Customer meetings, presentations, and events with Tremco / WTI / Grainger National Account team members. Develop programs, scopes-of-work, pricing, and contract negotiation for national projects. Lead weekly / bi-weekly cadence calls with National Account customers and aligned National Account support teams to ensure all internal/external stakeholders are up to date on the status of the program. Account conflict resolution with corporate contacts and field sales as needed. Presentations to corporate and sales management on account development progress and success. Provide coaching to Tremco reps and Tremco corporate account representatives assigned to manage / develop National Account opportunities (communication, messaging, presentation preparation, pricing, best practices, contract negotiations, proposal submission etc.). Actively communicate with Tremco representatives to ensure they are aware of all National Account responsibilities within their territory (goals and parameters of specific National Account programs; key contract elements; messaging to local site level contacts; expectations, deliverables, and timelines etc.). Participate in monthly meetings with Tremco/Grainger teams to update on past 30 day / next 30-day activities tied to National Account programs. Lead discussions with current and future National Account clients regarding OneTremco / WTI's capabilities in the area of new construction and existing infrastructure. Identify and target National Account clients biggest pain point, and drive education centered around building envelope solutions (roofing, rooftop safety, HVAC, façade, flooring, air barrier, below-grade waterproofing, parking structures etc.). Collaborate with WTI's Accounts team and aligned Tremco representatives to build complex, comprehensive long-term asset management plans (i.e. 5 to 10-year capital plans) that leverage cost avoidance opportunities by prioritizing proactive maintenance, repair, and restoration over replacement. Accountability: Meet and exceed sales targets / plan based on National Accounts program goals. Add and develop new accounts within the National Accounts portfolio. Develop and facilitate senior level relationships at strategic accounts to leverage incremental sales growth. Ability to support international team and coordinate projects remotely (U.S., Canada, International). Provide monthly / quarterly reports on National Account activity. Assist in managing opportunities and reporting within Tremco's CRM systems. Provide monthly status updates regarding National Account activities, as part of the National Accounts intake process. Provide updates as part of the National Accounts MPGT monthly communication. Other Requirements: Travel to National Account locations as needed based on priority business development. Actively participate in various tradeshows and industry networking events. Must have previous experience in developing large corporate accounts. Team selling and leadership experience. Provide strategic and technical insight utilizing industry specific best practices. Ability to present to large groups and deliver Tremco's value proposition. Proficient public speaker. Strong facilitation & communication skills. Proficient in PowerPoint, Excel, Word, Outlook etc. Critical Success Factors: Self-starter - the ability to build something utilizing all available resources. Innovative - the ability to find new methods and solutions to complex and unique customer opportunities. Flexibility - the ability to work with multiple personality types across various divisions / functional areas. Technically Savvy - the ability to harness existing technology to become proficient at delivering a complete vision. EDUCATION: Bachelor's degree from four or 5-year college or university EXPERIENCE: Four to seven years related experience and/or training The salary range for applicants in this position generally ranges between $150,000 and $160,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.Apply for this ad Online! ....Read more...
National Accounts Manager, Healthcare
JOB DESCRIPTION BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD! As North America's largest roofing maintenance service provider, we're obsessed with making good roofs, and good buildings, better. Restoring instead of replacing wherever we can is the right thing for our customers and our planet, and it's a big part of what makes Tremco Roofing and WTI so unique. If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability. Tremco is currently searching for a National Accounts Manager in the Healthcare Market. This is a remote position. This role is primarily responsible for cultivating relationships and improving the revenue and profitability of existing and new National Accounts in the Healthcare Market, along with developing customer strategies within the National Accounts Program required to achieve, in part, the annual Tremco sales and profit plan. Specific Responsibilities: Target new and develop existing National Account opportunities, specifically in the Healthcare Market. Establish senior level relationships within targeted Healthcare National Accounts. Establish agreements, contracts, LOC's, MSA's for long-term business with National Account Healthcare customers. Identify perceived gaps in our value offerings that present opportunities for Healthcare growth. Manage a revenue forecast process for each Healthcare National Account. Communicate closely with National Accounts Director, Business Development team within Tremco regarding National Account activity tied to product/service recommendations, bidding, estimating, quoting, project pipeline, forecast, etc. Identify and execute all required sales tools and resources required to positively impact Healthcare National Account customer satisfaction. Manage margin, revenue growth and account targeting in alignment with Tremco and National Accounts program goals. Manage, mentor, lead team members aligned to the National Accounts program to ensure program goals are obtained. Key Activities: Customer meetings, presentations, and Healthcare events with Tremco / WTI / Grainger National Account team members. Develop programs, scopes-of-work, pricing, and contract negotiation for national projects within the Healthcare systems. Lead weekly / bi-weekly cadence calls with National Account customers and aligned National Account support teams to ensure all internal/external stakeholders are up to date on the status of the program. Account conflict resolution with corporate contacts and field sales as needed. Presentations to corporate and sales management on account development progress and success. Provide coaching to Tremco reps and Tremco corporate account representatives assigned to manage / develop National Account opportunities (communication, messaging, presentation preparation, pricing, best Healthcare practices, contract negotiations, proposal submission, etc.). Actively communicate with Tremco representatives to ensure they are aware of all National Account responsibilities within their territory (goals and parameters of specific National Account programs; key contract elements; messaging to local site level contacts; expectations, deliverables, and timelines etc.). Participate in monthly meetings with Tremco/Grainger teams to update on past 30 day / next 30-day activities tied to Healthcare National Account programs. Lead discussions with current and future National Account clients regarding OneTremco / WTI's capabilities in the area of new construction and existing infrastructure. Identify and target Healthcare clients' biggest pain point, and drive education centered around building envelope solutions specific to Healthcare (roofing, rooftop safety, HVAC, façade, flooring, air barrier, below-grade waterproofing, parking structures etc.). Collaborate with WTI's Accounts team and aligned Tremco Corporate representatives to build complex, comprehensive long-term asset management plans (i.e. 5 to 10-year capital plans) that leverage cost avoidance opportunities by prioritizing proactive maintenance, repair, and restoration over replacement. Accountability: Meet and exceed annual sales targets / plans based on Healthcare program goals. Add and develop new accounts within the Healthcare National Accounts portfolio. Develop and facilitate senior level relationships at strategic accounts to leverage incremental sales growth. Ability to support international team and coordinate projects remotely (U.S., Canada, International). Provide monthly / quarterly reports on Healthcare National Account activity. Assist in managing opportunities and reporting within Tremco's CRM systems. Provide monthly status updates regarding Healthcare National Account activities, as part of the National Accounts intake process. Provide monthly updates as part of the National Accounts MPGT communication. Other Requirements: Travel to National Account locations as needed based on priority business development. Actively participate in various tradeshows and Healthcare industry networking events, GPO, Grainger, AHSE. Must have previous experience in developing large Healthcare Systems. Team selling and leadership experience. Provide strategic and technical insight utilizing industry specific best practices. Ability to present to large groups and deliver Tremco's value proposition. Proficient public speaker. Strong facilitation & communication skills. Proficient in PowerPoint, Excel, Word, Outlook etc. Critical Success Factors: Self-starter - the ability to build something utilizing all available resources. Innovative - the ability to find new methods and solutions to complex and unique customer opportunities. Flexibility - the ability to work with multiple personality types across various divisions / functional areas. Technically Savvy - the ability to harness existing technology to become proficient at delivering a complete vision. EDUCATION: Bachelor's degree from four or 5-year college or university (or significant Healthcare experience) EXPERIENCE: Four to seven years related experience and/or training. The salary range for applicants in this position generally ranges between $150,000 and $160,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.Apply for this ad Online! ....Read more...
Facilities Service Operative Apprenticeship at Castle Schoo
In this exciting and varied role, you'll be at the heart of the school’s daily operations - from unlocking the building in the morning, helping with essential maintenance tasks, and supporting with cleaning and upkeep, to ensuring the site remains secure and welcoming for students, staff, and visitors alike. Duties will include: Interact with building users including lettings to understand their requirements and helping to meet them. This includes adjusting room layouts where it is practical to do so Carry out security procedures for buildings, facilities and grounds, identifying repairs, identifying suspicious occurrences and liaising with police and Authority officers accordingly Carry out emergency repairs to ensure building security as the need arises Opening and closing premises, facilities and grounds to meet the routine and non-routine requirements of the building’s occupants Undertake additional activities to ensure that reasonable access is possible in times of inclement weather Ensure all compliance task are met and the CIVICA software is managed and kept up to date locally Operate the heating plant so that adequate temperatures are maintained in the premises (subject to the degree of control in the school) and that a supply of hot water is provided within the statutory temperature range Carry out routine specified operating procedures/ inspections on ancillary equipment or facilities e.g. sewage systems, sewage pumps, cesspits, air conditioning units, compressors etc. Grounds maintenance activities (as appropriate to training and equipment) for example litter picking, weed-killing and non-routine cleaning tasks, including spills. Liaise with the Site Supervisor to monitor the progress of work with contractors to ensure that defects are repaired within agreed timescales and work is undertaken in accordance with the contractual obligations and in compliance with health and safety requirements. Assist the Site Supervisor in monitoring contractors work is undertaken in accordance with the contractual obligations and comply with health and safety requirements. This includes the contract cleaners. Dispose of rubbish, including yellow bagged clinical waste and ensure unimpeded access for refuse collectors to enable bins and containers to be emptied without hazard or hindrance. Ensure that adequate supplies of fuel and cleaning materials are availabl To order, receive and where relevant, store fuel supplies, cleaning materials and cleaning equipment. Provide support to other sites within the MAT, as and when required. To monitor all relevant Health and Safety Standards aspects within the building as may apply under Health and Safety Legislation To comply with the building emergency procedures with respect to evacuation fire, bombs, etc. To manage any lettings requested by the school and arranged via the Site Supervisor Report any safeguarding concerns immediately to a Designated Safeguarding Lead Carry out any other reasonable duties as requested by the Headteacher or your Line Manager Training: The successful candidate will obtain a Level 2 Facilities Services Operative Apprenticeship standard qualification Training Outcome: Potential full-time employment for the right candidate upon successful completion of the apprenticeship Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday - Friday, 8.00am - 4.00pm with a 30-minute lunch breakSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Logical,Team working,Reliable,Willing to learn,Resilient,Physically fit,Hard working ....Read more...
Facilities Service Operative Apprenticeship at Castle School
In this exciting and varied role, you'll be at the heart of the school’s daily operations - from unlocking the building in the morning, helping with essential maintenance tasks, and supporting with cleaning and upkeep, to ensuring the site remains secure and welcoming for students, staff, and visitors alike. Duties will include: Interact with building users including lettings to understand their requirements and helping to meet them. This includes adjusting room layouts where it is practical to do so Carry out security procedures for buildings, facilities and grounds, identifying repairs, identifying suspicious occurrences and liaising with police and Authority officers accordingly Carry out emergency repairs to ensure building security as the need arises Opening and closing premises, facilities and grounds to meet the routine and non-routine requirements of the building’s occupants Undertake additional activities to ensure that reasonable access is possible in times of inclement weather Ensure all compliance task are met and the CIVICA software is managed and kept up to date locally Operate the heating plant so that adequate temperatures are maintained in the premises (subject to the degree of control in the school) and that a supply of hot water is provided within the statutory temperature range Carry out routine specified operating procedures/inspections on ancillary equipment or facilities e.g. sewage systems, sewage pumps, cesspits, air conditioning units, compressors etc. Grounds maintenance activities (as appropriate to training and equipment) for example litter picking, weed-killing and non-routine cleaning tasks, including spills Liaise with the Site Supervisor to monitor the progress of work with contractors to ensure that defects are repaired within agreed timescales and work is undertaken in accordance with the contractual obligations and in compliance with health and safety requirements Assist the Site Supervisor in monitoring contractors work is undertaken in accordance with the contractual obligations and comply with health and safety requirements. This includes the contract cleaners Dispose of rubbish, including yellow bagged clinical waste and ensure unimpeded access for refuse collectors to enable bins and containers to be emptied without hazard or hindrance Ensure that adequate supplies of fuel and cleaning materials are available To order, receive and where relevant, store fuel supplies, cleaning materials and cleaning equipment Provide support to other sites within the MAT, as and when required To monitor all relevant Health and Safety Standards aspects within the building as may apply under Health and Safety Legislation To comply with the building emergency procedures with respect to evacuation fire, bombs, etc. To manage any lettings requested by the school and arranged via the Site Supervisor Report any safeguarding concerns immediately to a Designated Safeguarding Lead Carry out any other reasonable duties as requested by the Headteacher or your Line Manager Training:The successful candidate will obtain a Level 2 Facilities Services Operative Apprenticeship standard qualification.Training Outcome:Potential full-time employment for the right candidate upon successful completion of the apprenticeship.Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday - Friday, 8.00am - 4.00pm with a 30-minute lunch breakSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Logical,Team working,Reliable,Willing to learn,Resilient,Physically fit,Hard working ....Read more...