Bodyshop Advisor / Customer Service Advisor Role:
- Salary up to £36,000 per annum
- Permanent role
I am currently working with a highly efficient and well equipped Bodyshop who are now looking for an experienced Bodyshop Advisor to join their busy site in Loudwater area.
Key Responsibilities as a Bodyshop Advisor / Customer Service Advisor:
- You will be responsible for the meet and greet of customers, bookings, courtesy car diary control, and customer updates.
- Liaising with third party companies such as insurance and car hire companies.
- As the first point of contact for customers the role requires a motivated and enthusiastic individual with excellent communication skills.
As a Bodyshop Advisor / Customer Service Advisor you will:
- Must have worked / or currently working within a similar role within an accident repair centre or within the Motor Trade.
- These tasks require excellent organisational skills with an attention to detail and a quality focus.
- You must have similar experience as an administrator or customer service advisor within the motor trade ideally within an accident reapir centre
If you are interested in finding out more get in contact by calling Piam Pishgoo on 01202 55291 / piam@holtautomotive.co.uk or send us your CV by Clicking Apply Now!
Bodyshop Administrator up to £36,000 Bodyshop Loudwater
Bodyshop Administrator / Bodyshop Advisor / Bodyshop Customer Service Advisor / Bodyshop CSA....Read more...
Bodyshop Advisor / Customer Service Advisor:
- Salary up to £40k + Bonus + Benefits
- Mon - Fri 45 hours
- Permanent Role
I am currently working with a highly efficient and well equipped Bodyshop who are now looking for an experienced Bodyshop Advisor to join their busy site in the Bushey area.
Key Responsibilities as a Bodyshop Advisor / Customer Service Advisor:
- You will be responsible for the meet and greet of customers, bookings, courtesy car diary control, and customer updates.
- Liaising with third party companies such as insurance and car hire companies.
- As the first point of contact for customers the role requires a motivated and enthusiastic individual with excellent communication skills.
As a Bodyshop Advisor / Customer Service Advisor you will:
- Must have worked / or currently working within a similar role within an accident repair centre to be considered for this role.
- These tasks require excellent organisational skills with an attention to detail and a quality focus.
- You must have similar experience as an administrator or customer service advisor within the motor trade ideally within an accident repair centre
If you are interested in finding out more get in contact by calling Piam Pishgoo on 01202 55291 or piam@holtautomotive.co.uk or send us your CV by Clicking Apply Now!
Bodyshop Administrator up to £40K Bodyshop Bushey
Bodyshop Administrator / Bodyshop Advisor / Bodyshop Customer Service Advisor / Bodyshop CSA....Read more...
Bodyshop Advisor / Customer Service Advisor Role:
- Salary up to £36,000 per annum + Bonus + Benefits
- 23 days holiday + bank holidays
- Additional days holiday per service year (up to 28 days)
- Pension scheme
- Permanent role
I am currently working with a highly efficient and well equipped Bodyshop who are now looking for an experienced Bodyshop Advisor to join their busy site in Weybridge area.
Key Responsibilities as a Bodyshop Advisor / Customer Service Advisor:
- You will be responsible for the meet and greet of customers, bookings, courtesy car diary control, and customer updates.
- Liaising with third party companies such as insurance and car hire companies.
- As the first point of contact for customers the role requires a motivated and enthusiastic individual with excellent communication skills.
As a Bodyshop Advisor / Customer Service Advisor you will:
- Must have worked / or currently working within a similar role within an accident repair centre or within the Motor Trade.
- These tasks require excellent organisational skills with an attention to detail and a quality focus.
- You must have similar experience as an administrator or customer service advisor within the motor trade ideally within an accident reapir centre
If you are interested in finding out more get in contact by calling Piam Pishgoo on 01202 55291 / piam@holtautomotive.co.uk or send us your CV by Clicking Apply Now!
Bodyshop Administrator up to £36,000 Bodyshop Weybridge
Bodyshop Administrator / Bodyshop Advisor / Bodyshop Customer Service Advisor / Bodyshop CSA....Read more...
An exciting opportunity has arisen for a Polish Speaking Parts Advisor to join a well-established auto parts store, specialises in providing high-quality products and services to a diverse range of trade customers.
As a Parts Advisor, you will be responsible for ordering and reserving parts, assisting with after-sales queries, and managing customer relationships.
This full-time role offers salary range of £28,570 - £35,800 and benefits. They will also consider Service Advisor, Aftersales Advisor for this role.
You will be responsible for:
? Drive telesales through cold acquisition, relationship building, and outbound calls.
? Handle after-sales questions in collaboration with the service department.
? Drive sales through prospecting, acquiring, and maintaining customer accounts.
? Engage with customers via phone, email, and in-person interactions.
? Foster relationships with workshops, service advisors, and customers.
? Make estimates and provide solutions where needed.
? Assist with parts inventory checks.
What we are looking for:
? Previously worked as a Parts Advisor, Parts Adviser, Parts Sales Advisor, Parts Specialist, Service Advisor, Aftersales Advisor, Parts Consultant or in a similar role.
? At least 1 year of experience in sales, selling car parts and aftermarket car parts.
? Experience in the automotive industry.
? Strong technical knowledge of motor vehicle operation.
? Background in parts department.
? Fluent in Polish and English.
? Full valid driving licence
Shift:
? Monday - Friday: 8.00am - 5.30pm
Whats on offer:
? Additional leave
? Company pension
? Company events
? On-site parking
? Profit sharing
? Free food
? Employee Discount
? Casual dress
Apply now for this fantastic opportunity for an experienced Parts Advisor to make a significant impact in an exciting and fast-paced environment.
Important Information: We endeavour to process your personal data in a fair and transparent manne....Read more...
An exciting opportunity has arisen for a Polish Speaking Parts Advisor to join a well-established auto parts store, specialises in providing high-quality products and services to a diverse range of trade customers.
As a Parts Advisor, you will be responsible for ordering and reserving parts, assisting with after-sales queries, and managing customer relationships.
This full-time role offers salary range of £28,570 - £35,800 and benefits. They will also consider Service Advisor, Aftersales Advisor for this role.
You will be responsible for:
? Drive telesales through cold acquisition, relationship building, and outbound calls.
? Handle after-sales questions in collaboration with the service department.
? Drive sales through prospecting, acquiring, and maintaining customer accounts.
? Engage with customers via phone, email, and in-person interactions.
? Foster relationships with workshops, service advisors, and customers.
? Make estimates and provide solutions where needed.
? Assist with parts inventory checks.
What we are looking for:
? Previously worked as a Parts Advisor, Parts Adviser, Parts Sales Advisor, Parts Specialist, Service Advisor, Aftersales Advisor, Parts Consultant or in a similar role.
? At least 1 year of experience in sales, selling car parts and aftermarket car parts.
? Experience in the automotive industry.
? Strong technical knowledge of motor vehicle operation.
? Background in parts department.
? Fluent in Polish and English.
? Full valid driving licence
Shift:
? Monday - Friday: 8.00am - 5.30pm
Whats on offer:
? Additional leave
? Company pension
? Company events
? On-site parking
? Profit sharing
? Free food
? Employee Discount
? Casual dress
Apply now for this fantastic opportunity for an experienced Parts Advisor to make a significant impact in an exciting and fast-paced environment.
Important Information: We endeavour to process your personal data in a fair and transparent manne....Read more...
An exciting opportunity has arisen for a Polish Speaking Parts Advisor to join a well-established auto parts store, specialises in providing high-quality products and services to a diverse range of trade customers.
As a Parts Advisor, you will be responsible for ordering and reserving parts, assisting with after-sales queries, and managing customer relationships.
This full-time role offers salary range of £28,570 - £35,800 and benefits. They will also consider Service Advisor, Aftersales Advisor for this role.
You will be responsible for:
* Drive telesales through cold acquisition, relationship building, and outbound calls.
* Handle after-sales questions in collaboration with the service department.
* Drive sales through prospecting, acquiring, and maintaining customer accounts.
* Engage with customers via phone, email, and in-person interactions.
* Foster relationships with workshops, service advisors, and customers.
* Make estimates and provide solutions where needed.
* Assist with parts inventory checks.
What we are looking for:
* Previously worked as a Parts Advisor, Parts Adviser, Parts Sales Advisor, Parts Specialist, Service Advisor, Aftersales Advisor, Parts Consultant or in a similar role.
* At least 1 year of experience in sales, selling car parts and aftermarket car parts.
* Experience in the automotive industry.
* Strong technical knowledge of motor vehicle operation.
* Background in parts department.
* Fluent in Polish and English.
* Full valid driving licence
Shift:
* Monday - Friday: 8.00am - 5.30pm
Whats on offer:
* Additional leave
* Company pension
* Company events
* On-site parking
* Profit sharing
* Free food
* Employee Discount
* Casual dress
Apply now for this fantastic opportunity for an experienced Parts Advisor to make a significant impact in an exciting and fast-paced environment.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An exciting opportunity has arisen for a Polish Speaking Parts Advisor to join a well-established auto parts store, specialises in providing high-quality products and services to a diverse range of trade customers.
As a Parts Advisor, you will be responsible for ordering and reserving parts, assisting with after-sales queries, and managing customer relationships.
This full-time role offers salary range of £28,570 - £35,800 and benefits. They will also consider Service Advisor, Aftersales Advisor for this role.
You will be responsible for:
* Drive telesales through cold acquisition, relationship building, and outbound calls.
* Handle after-sales questions in collaboration with the service department.
* Drive sales through prospecting, acquiring, and maintaining customer accounts.
* Engage with customers via phone, email, and in-person interactions.
* Foster relationships with workshops, service advisors, and customers.
* Make estimates and provide solutions where needed.
* Assist with parts inventory checks.
What we are looking for:
* Previously worked as a Parts Advisor, Parts Adviser, Parts Sales Advisor, Parts Specialist, Service Advisor, Aftersales Advisor, Parts Consultant or in a similar role.
* At least 1 year of experience in sales, selling car parts and aftermarket car parts.
* Experience in the automotive industry.
* Strong technical knowledge of motor vehicle operation.
* Background in parts department.
* Fluent in Polish and English.
* Full valid driving licence
Shift:
* Monday - Friday: 8.00am - 5.30pm
Whats on offer:
* Additional leave
* Company pension
* Company events
* On-site parking
* Profit sharing
* Free food
* Employee Discount
* Casual dress
Apply now for this fantastic opportunity for an experienced Parts Advisor to make a significant impact in an exciting and fast-paced environment.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An exciting opportunity has arisen for a German Speaking PartsAdvisorto join a well-established auto parts store, specialises in providing high-quality products and services to a diverse range of trade customers.
As a Parts Advisor, you will handle orders, parts reservations, invoicing, and general after-sales queries. This full-time role offers salary range of £28,570 - £35,800 and benefits.
They will also consider Service Advisor, Aftersales Advisor for this role.
You will be responsible for:
? Drive telesales through cold acquisition, relationship building, and outbound calls.
? Handle after-sales questions in collaboration with the service department.
? Drive sales through prospecting, acquiring, and maintaining customer accounts.
? Engage with customers via phone, email, and in-person interactions.
? Foster relationships with workshops, service advisors, and customers.
? Make estimates and provide solutions where needed.
? Assist with parts inventory checks.
What we are looking for:
? Previously worked as a Parts Advisor, Parts Adviser, Parts Sales Advisor, Parts Specialist, Service Advisor, Aftersales Advisor, Parts Consultant or in a similar role.
? At least 1 year of experience in sales, selling car parts and aftermarket car parts.
? Experience in the automotive industry.
? Strong technical knowledge of motor vehicle operation.
? Background in parts department.
? Fluent in German and English.
? Full valid driving licence
Shift:
? Monday - Friday: 8.00am - 5.30pm
Whats on offer:
? Additional leave
? Company pension
? Company events
? On-site parking
? Profit sharing
? Free food
Apply now for this fantastic opportunity for an experienced Parts Advisor to make a significant impact in an exciting and fast-paced environment.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best in....Read more...
An exciting opportunity has arisen for a German Speaking PartsAdvisorto join a well-established auto parts store, specialises in providing high-quality products and services to a diverse range of trade customers.
As a Parts Advisor, you will handle orders, parts reservations, invoicing, and general after-sales queries. This full-time role offers salary range of £28,570 - £35,800 and benefits.
They will also consider Service Advisor, Aftersales Advisor for this role.
You will be responsible for:
? Drive telesales through cold acquisition, relationship building, and outbound calls.
? Handle after-sales questions in collaboration with the service department.
? Drive sales through prospecting, acquiring, and maintaining customer accounts.
? Engage with customers via phone, email, and in-person interactions.
? Foster relationships with workshops, service advisors, and customers.
? Make estimates and provide solutions where needed.
? Assist with parts inventory checks.
What we are looking for:
? Previously worked as a Parts Advisor, Parts Adviser, Parts Sales Advisor, Parts Specialist, Service Advisor, Aftersales Advisor, Parts Consultant or in a similar role.
? At least 1 year of experience in sales, selling car parts and aftermarket car parts.
? Experience in the automotive industry.
? Strong technical knowledge of motor vehicle operation.
? Background in parts department.
? Fluent in German and English.
? Full valid driving licence
Shift:
? Monday - Friday: 8.00am - 5.30pm
Whats on offer:
? Additional leave
? Company pension
? Company events
? On-site parking
? Profit sharing
? Free food
Apply now for this fantastic opportunity for an experienced Parts Advisor to make a significant impact in an exciting and fast-paced environment.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best in....Read more...
Service Advisor Automotive Aftersales
Salary: £29,741 + Bonus (OTE £37,000+)
We are currently recruiting for an experienced and customer-focused Service Advisor to join a busy and professional automotive aftersales team.
This is an excellent opportunity for someone with strong customer service skills who enjoys working in a fast-paced environment and takes pride in delivering a high standard of customer care.
The Role As a Service Advisor, you will act as the key point of contact between customers and the workshop, ensuring all service and repair work is managed efficiently and professionally.
Key Responsibilities
- Deliver outstanding customer service at all times, both face-to-face and over the phone
- Manage bookings for vehicle servicing, maintenance, and repairs
- Liaise with technicians to ensure work is completed on time and to a high standard
- Clearly explain vehicle faults, repairs, and costs to customers
- Prepare and manage job cards, invoices, and service documentation
- Maintain accurate customer and vehicle records
- Upsell relevant aftersales products and services where appropriate
- Ensure all administrative tasks are completed accurately and efficiently
Requirements
- Previous experience as a Service Advisor or within automotive customer service
- Excellent communication and interpersonal skills
- Strong organisational skills with the ability to multitask
- Confident using computer systems and dealership software
- Ability to work well under pressure in a busy environment
- High attention to detail
- Full UK driving licence (essential)
Working Hours
- Monday to Friday: 8:00am 6:00pm
- 1 hour lunch break
- 1 in 3 Saturdays: 8:00am 2:00pm (paid at enhanced rate)
Salary & Benefits
- Basic salary of £29,741
- Bonus scheme with £7,500 achievable OTE for a well-organised and driven individual
- 22 days annual leave plus bank holidays (increasing with service)
- Company pension scheme
- Employee discount schemes (including vehicle purchase and cycle to work)
- Health and wellbeing support services
- Free eye tests and seasonal flu vouchers
- Employee perks and event opportunities
Additional Information
- Applicants must have the right to work in the UK
- Driving licence checks will be carried out as part of the recruitment process
- Unfortunately, visa sponsorship is not available for this role
If youre a motivated Service Advisor looking to join a supportive and professional team with strong earning potential, apply today.....Read more...
An exciting opportunity has arisen for a German Speaking PartsAdvisorto join a well-established auto parts store, specialises in providing high-quality products and services to a diverse range of trade customers.
As a Parts Advisor, you will handle orders, parts reservations, invoicing, and general after-sales queries. This full-time role offers salary range of £28,570 - £35,800 and benefits.
They will also consider Service Advisor, Aftersales Advisor for this role.
You will be responsible for:
* Drive telesales through cold acquisition, relationship building, and outbound calls.
* Handle after-sales questions in collaboration with the service department.
* Drive sales through prospecting, acquiring, and maintaining customer accounts.
* Engage with customers via phone, email, and in-person interactions.
* Foster relationships with workshops, service advisors, and customers.
* Make estimates and provide solutions where needed.
* Assist with parts inventory checks.
What we are looking for:
* Previously worked as a Parts Advisor, Parts Adviser, Parts Sales Advisor, Parts Specialist, Service Advisor, Aftersales Advisor, Parts Consultant or in a similar role.
* At least 1 year of experience in sales, selling car parts and aftermarket car parts.
* Experience in the automotive industry.
* Strong technical knowledge of motor vehicle operation.
* Background in parts department.
* Fluent in German and English.
* Full valid driving licence
Shift:
* Monday - Friday: 8.00am - 5.30pm
Whats on offer:
* Additional leave
* Company pension
* Company events
* On-site parking
* Profit sharing
* Free food
Apply now for this fantastic opportunity for an experienced Parts Advisor to make a significant impact in an exciting and fast-paced environment.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An exciting opportunity has arisen for a German Speaking PartsAdvisorto join a well-established auto parts store, specialises in providing high-quality products and services to a diverse range of trade customers.
As a Parts Advisor, you will handle orders, parts reservations, invoicing, and general after-sales queries. This full-time role offers salary range of £28,570 - £35,800 and benefits.
They will also consider Service Advisor, Aftersales Advisor for this role.
You will be responsible for:
* Drive telesales through cold acquisition, relationship building, and outbound calls.
* Handle after-sales questions in collaboration with the service department.
* Drive sales through prospecting, acquiring, and maintaining customer accounts.
* Engage with customers via phone, email, and in-person interactions.
* Foster relationships with workshops, service advisors, and customers.
* Make estimates and provide solutions where needed.
* Assist with parts inventory checks.
What we are looking for:
* Previously worked as a Parts Advisor, Parts Adviser, Parts Sales Advisor, Parts Specialist, Service Advisor, Aftersales Advisor, Parts Consultant or in a similar role.
* At least 1 year of experience in sales, selling car parts and aftermarket car parts.
* Experience in the automotive industry.
* Strong technical knowledge of motor vehicle operation.
* Background in parts department.
* Fluent in German and English.
* Full valid driving licence
Shift:
* Monday - Friday: 8.00am - 5.30pm
Whats on offer:
* Additional leave
* Company pension
* Company events
* On-site parking
* Profit sharing
* Free food
Apply now for this fantastic opportunity for an experienced Parts Advisor to make a significant impact in an exciting and fast-paced environment.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
The role of a Customer Experience Specialist Service Advisor Apprentice expert:
Understanding your customers and the business
Developing knowledge of relevant regulations and legislation
Using appropriate resources and technology to meet the needs of customers
Keeping up to date with the most recent product information
Resolving challenges
Understanding the extended customer journey
Understanding how to apply different skills and behaviours in various different situations
Developing insights into customer behaviour including influencing factors such as loyalty, emotion and culture
Apply knowledge and skills to find solutions to complex challenges
Analyse service levels and develop options for improvement
Training:
Working towards a Level 3 apprenticeship as a Customer Experience Specialist Service Advisor Apprentice you will learn the key principles, practices and skills that underpin the role before further developing and applying your skills in more complex situations
Training is delivered at the state-of-the-art Mercedes-Benz Apprentice Academy in Milton Keynes, via a block release programme
Training Outcome:Completing an apprenticeship is just the start of your career at Mercedes-Benz.
Examples of some career paths our graduates have taken are:
Customer Support Executive
Front of House- Brand Representative
Customer Service expert leading to after sales, service advisor or parts advisor
Employer Description:Mercedes-Benz is a globally recognised company whose range includes some of the most valuable brands in the automotive industry.Working Hours :To be confirmed by employer.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Parts Advisor – Car Parts / Motor Factor
We are seeking an experienced Parts Advisor / Car Parts Sales Advisor to join a leading automotive aftermarket business specialising in the supply of car parts, vehicle accessories, and motor factor products to both trade and retail customers.
This is a great opportunity for someone with a background in automotive parts sales, motor factors, or vehicle components who enjoys working in a fast-paced, environment.
You'll be part of a friendly, supportive team with a strong reputation in the industry.
Location: Peterborough, Werrington, Whittlesey, Gunthorpe, Yaxley, Crowland, Thorney, Deeping St James, Northborough
Salary – Up to £35k Basic + Bonus + Pension + Benefits + 28 days hols inc BH
Key Responsibilities:
Handle inbound sales calls from trade and retail customers
Identify, advise, and sell the correct car parts, automotive accessories, and components
Accurately process parts orders using internal systems (MAM Autocat experience is a bonus)
Provide excellent customer service and manage product queries and returns
Support the team with dispatch coordination and general warehouse/admin tasks
Candidate Requirements:
Ideally experience in car parts sales, automotive customer service, or motor factor sales
Strong interest in vehicles and good knowledge of car parts
Excellent telephone manner and strong communication skills
Comfortable using Microsoft Office (Word, Excel, Outlook)
Experience using MAM Software, MAM Autocat, or similar cataloguing systems is desirable
Ability to manage multiple tasks and work as part of a team
Apply in Confidence:
To apply for this Parts Advisor / Car Parts Sales Person role please forward your CV to Robert Cox at Glen Callum Associates Ltd on or 07398 204832
Job Ref: 4275RCA Parts Advisor / Car Parts Salesperson....Read more...
An opportunity has arisen for a Service Advisor to join a well-established dealership offering new and used car sales, servicing, and MOTs providing full vehicle care and customer support.
As a Service Advisor, you will act as the key link between customers and the workshop, combining service reception duties with parts coordination in a fast-paced setting.
This role offers a competitive salary plus performance based OTE and benefits.
You will be responsible for
? Acting as the first point of contact for aftersales customers, managing enquiries from booking through to vehicle collection
? Providing clear and accurate updates by translating technical workshop information into customer-friendly communication
? Delivering a high standard of customer care across telephone and face-to-face interactions
? Advising on and promoting suitable additional services and products with integrity
? Managing parts enquiries, sourcing components using manufacturer systems and ensuring correct identification
? Maintaining stock control, processing orders, deliveries, returns, and core parts efficiently
? Supporting workshop operations by ensuring timely availability of required parts
? Working collaboratively with colleagues to ensure a smooth and efficient aftersales process
What we are looking for
? Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator or in a similar role.
? Prior experience within a franchised dealership environment
? Familiarity with dealer management systems or similar automotive platforms
? Strong organisational skills with the ability to multitask effectively
? A proactive and customer-focused approach
? Full UK driving licence
What's on offer
? Competitive salary
? Performance-related bonus structure
? 25 days holiday plus bank holidays
? Workplace pension scheme
? Refer a friend rewards
? Ongoing manufacturer-led training and development opportunitie....Read more...
The JLR retail apprenticeship programme is geared toward training the right candidate to become a qualified Customer Service Advisor. But what does a Customer Service Advisor do?
A Customer Service Advisor deals directly with customers and acts as a go-between between the customer and Service Technicians/Mechanics, scheduling vehicle service work. They will handle the administrative and customer relations aspects of service department operations. Some of the duties include:
Interpreting customer concerns and comments and liaising with Service Technicians
Booking/scheduling vehicle services
Liaising with customers about any additional work required
Estimating time and costs associated with repairs
Handling customer complaints
Responding to customer requests
Tracking the vehicle through the workshop
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long-term career, with excellent earnings and progression opportunities once you complete your apprenticeship.
Please note that the Customer Service Advisor role varies slightly by employer based upon the specific needs within the location.
As the main point of contact with our customers you will require exceptional communication skills with the ability to multitask and meet their expectations.
Application numbers for the JLR retail apprenticeship programme are high, so we're looking for you to demonstrate why you stand out from the crowd. We're not looking for the finished article; rather, we want to identify those people who are ambitious and demonstrate a willingness to learn, who are excited by the prospect of working with our fantastic, technologically advanced vehicles and really engage in the recruitment process. Key personal skills to demonstrate include:
A willingness to learn
Teamwork
Quality focus
Personal responsibility and resilience
Problem solving
Training:Training will be delivered using a combination of virtual classroom, remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Successful applicants must be prepared to travel to the Jaguar Land Rover Academy in Leamington Spa to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Jaguar Land Rover Academy.
This apprenticeship combines off-the-job training with on-the-job learning, and you will be supported every step of the way. On successful completion of the one-year programme, you will receive the following:
Level 2 Customer Service Practitioner Standard
JLR specific certifications
Training Outcome:There are lots of opportunities to develop your career within our expanding retail network. Once qualified, the earning potential for a Customer Service Advisor is between £20,000 and £30,000, so it is worth considering the future opportunities beyond the apprenticeship.
Your early development is carefully mapped through your apprenticeship journey with your learning focused toward achieving an industry recognised qualification. Embedded within your training are the JLR global training materials. This is the grounding for your future development within the network and our Learner Management System, Excellence will guide you through your short, medium, and long term career path.Employer Description:JLR is the UK's largest automotive manufacturer, built around two iconic British car brands: Land Rover, the world’s leading manufacturer of premium all-wheel drive vehicles; and Jaguar, one of the world’s premier luxury sports saloon and sports car marques. The company employs almost 38,000 people globally and supports around 275,000 more through our retailers, suppliers, and local businesses.
We are looking for people who share our passion to join our highly successful retail apprenticeship programme. We recognise the importance in identifying talented people to become the next generation of professional retail employees and help us achieve our ambitious growth plans.Working Hours :Monday – Friday. 0830 – 1730.
Possibility of Saturday work and/or shifts.
Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working....Read more...
Safe storage of parts
Handling, storing and receiving stock, payments, procedures, identifying, sourcing and ordering parts
Monitoring and solving customer problems/enquiries and processing customer’s orders
The parts advisor apprentice will be working with both customers and workshop staff, over the phone and face to face, using computerised stock management systems and parts identification programme - ECAT
A parts advisor apprentice will support the dealership, improve sales and provide excellent customer service
Training:Customer Service Specialist Level 3 Apprenticeship standard:
Apprentices will be working and will be trained within the dealership, and an advisor will visit at least every 4 weeks as part of a close support network to ensure that apprentices are both enjoying and succeeding in their course
An apprentice’s training includes:
Visiting a bespoke college academy
VRQ in the parts industry
Training Outcome:
A full-time career within the automotive industry, with many opportunities to progress to positions of authority
The opportunities are endless. By having a highly regarded set of skills, apprentices can go on to develop their career within specific interests they may have, such as progressing through the dealership
Employer Description:Founded in 1973 and with 14 sites throughout the South Coast and South West of England, Adams Morey is part of the Greenhous Group, the largest privately-owned dealership group in the UK. With over 350 employees based across; Basingstoke, Bournemouth, Camborne, Eastleigh, Isle of Wight, Newton Abbot, Nursling, Portsmouth, Redbridge, Salisbury, Saltash and Taunton. We specialise in: new and used DAF Trucks including the new DAF Electric range, new and used Fiat vans, commercial vehicle maintenance and repairs and all-makes commercial vehicles parts through TRP and Adams Morey All-Makes Parts.
Throughout every site and every business area, our organisation is underpinned by our values: Commitment, Quality, Value.
These values are the assurance statement which we give to our customers, and they are foundation on which Adams Morey has been able to become one of the most successful DAF and Fiat dealers in England.Working Hours :Monday - Friday, 9.00am - 5.00pm. Occasional Saturdays to be confirmed.....Read more...
An opportunity has arisen for a Service Advisor to join a well-established dealership offering new and used car sales, servicing, and MOTs providing full vehicle care and customer support.
As a Service Advisor, you will act as the key link between customers and the workshop, combining service reception duties with parts coordination in a fast-paced setting.
This role offers a competitive salary plus performance based OTE and benefits.
You will be responsible for
* Acting as the first point of contact for aftersales customers, managing enquiries from booking through to vehicle collection
* Providing clear and accurate updates by translating technical workshop information into customer-friendly communication
* Delivering a high standard of customer care across telephone and face-to-face interactions
* Advising on and promoting suitable additional services and products with integrity
* Managing parts enquiries, sourcing components using manufacturer systems and ensuring correct identification
* Maintaining stock control, processing orders, deliveries, returns, and core parts efficiently
* Supporting workshop operations by ensuring timely availability of required parts
* Working collaboratively with colleagues to ensure a smooth and efficient aftersales process
What we are looking for
* Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator or in a similar role.
* Prior experience within a franchised dealership environment
* Familiarity with dealer management systems or similar automotive platforms
* Strong organisational skills with the ability to multitask effectively
* A proactive and customer-focused approach
* Full UK driving licence
What's on offer
* Competitive salary
* Performance-related bonus structure
* 25 days holiday plus bank holidays
* Workplace pension scheme
* Refer a friend rewards
* Ongoing manufacturer-led training and development opportunities
* Employee-focused benefits including staff discounts across services and products
This is a fantastic opportunity for someone looking to build on their experience within a structured and supportive environment.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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On a normal day, the HR People Professional Apprentice at Select Lifestyles Ltd will:
Provide day-to-day HR support to employees and managers across the employee lifecycle
Maintain accurate employee records and HR systems in line with data protection requirements
Support absence management, performance management, and probation processes
Assist with employee relations matters such as disciplinary, grievance, and capability processes, under supervision
Provide first-line advice to managers and employees on HR policies and procedures
Support the development and communication of HR policies and people initiatives
Assist with employee engagement initiatives and wellbeing programmes
Contribute to organisational development projects and change initiatives
Assist with collecting, analysing, and reporting HR data (e.g. turnover, absence, diversity metrics)
Support evidence-based decision-making through accurate people insights
Actively engage in the Level 5 People Professional Apprenticeship programme, completing all coursework and assessments
Training:The apprentice will undertake a blended training programme delivered by Sutton Coldfield College, consisting of one day per week of dedicated study. Training is provided through a combination of face-to-face sessions at the college and online learning modules delivered by Mindful Education. This approach ensures comprehensive coverage of the Level 5 People Professional Apprenticeship standard, allowing the apprentice to apply learning directly in the workplace while developing professional skills and knowledge in HR. The blended format supports flexible learning and progression, with regular support from college tutors and workplace mentors.Training Outcome:Progression opportunities may be available upon successful completion of the apprenticeship, with the potential for permanent employment.
Once someone has completed a Level 5 People Professional apprenticeship, they could progress into the following roles:
HR Advisor
HR Business Partner
Employee Relations Advisor
Talent Acquisition Specialist
Learning and Development Advisor
People and Culture Advisor
Reward and Benefits Advisor
These roles offer opportunities to specialise in areas such as employee relations, talent management, learning and development, or business partnering, and can lead to further progression into senior HR management positions.Employer Description:Select Lifestyles Limited is an established, independent provider of specialist health and social care services based in the West Midlands. Founded in 2007 and headquartered in West Bromwich, the organisation supports adults with a wide range of needs, including learning disabilities, mental health conditions, autism, acquired brain injuries, and physical disabilities.
The company operates across the region delivering person-centred care designed to promote independence, wellbeing, and community inclusion. Its services include supported living, residential care, day opportunities, respite and short breaks, and outreach support.
With a workforce of around 500+ employees, Select Lifestyles is a growing organisation with a strong reputation for delivering high-quality, tailored support.
“Join Select Lifestyles Limited and start a rewarding career supporting individuals to achieve independence, confidence, and a better quality of life.”Working Hours :Monday to Friday
9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Outbound Sales Advisor – Natural Health ProductsLocation: Office-based – NottinghamSalary: £25,000 base salary | OTE £35,000 – £40,000Job Type: Full-timeThe ClientOur clients is a growing, customer-focused business specialising in high-quality natural health products. Their mission is to help customers improve their wellbeing through trusted, effective solutions.The RoleThey are looking for a confident and motivated Outbound Sales Advisor to join their Nottingham-based team. This is a warm sales role where you’ll follow up on incoming online orders, speak with engaged customers, and recommend additional products to enhance their purchase.If you enjoy speaking to people, building rapport, and achieving targets in a supportive environment—this could be the perfect role for you.YOU WILL BE WORKING ON HOT AND FRESH LEADS WITH A REALISTIC 30% CONVERSION RATE!!! What You’ll Be Doing as an Outbound Sales Advisor
Following up on customer online orders to confirm and enhance purchasesRecommending relevant natural health products tailored to customer needsUpselling and cross-selling in a helpful, consultative mannerBuilding strong customer relationships and trustAnswering product questions (full training provided)Updating customer records accurately in internal systemsMeeting individual sales and performance targetsWorking on hot leads with a high success conversation rate, way above industry standards!
What Success Looks Like
Managing 80–100 customer orders per dayAchieving 1–2 additional sales per hour through effective recommendationsIncreasing average order value through personalised upsellingDelivering a high-quality, positive customer experience on every call
What our client is Looking For
Experience in sales, telesales, retail, or customer serviceExcellent communication and a friendly, engaging phone mannerConfidence in recommending products and closing salesA target-driven, self-motivated attitudeStrong listening skills and ability to understand customer needsInterest in health, wellness, or natural products (desirable but not essential)Our client is looking for individuals who strive for success and be part of a growing and highly motivated sales team
What they Offer
Excellent package including £25,000 Basic Salary£40,000 Realistic OTE (Uncapped)Additional benefits after probationCompany incentives and promotionsWeekly and monthly target prizesEarly finish targetsRealistic targets with huge incentivesWarm leads only – NO COLD CALLINGExcellent conversion rates, way above industry standards!Amazing work life balanceFull training and ongoing supportFriendly, supportive team environmentOpportunities for genuine career progression
Apply NowIf you’re driven, personable, and ready to build a rewarding career in sales while helping customers improve their wellbeing, we’d love to hear from you.Apply today and join our clients growing Nottingham team!....Read more...
Looking for a role where you can genuinely support people, solve problems, and enjoy a varied, fast-moving working day? Join a well-established organisation and become part of a friendly, supportive call centre team, where you’ll gain valuable office-based experience. In the Call Centre Advisor role, you will be:
Responding to customer enquiries through multiple communication channels including phone, email, Live Chat, and SMS Booking, amending, and managing customer appointments efficiently Making proactive outbound calls to optimise appointment schedules and promote relevant offers Accurately updating customer records and interactions within the CRM system Delivering a consistently professional, empathetic, and high-quality customer experience
To be successful in the Call Centre Advisor role you will need:
Previous experience in a customer service or call centre environment Confident IT skills, including Microsoft Word, Excel, and Outlook Ability to remain calm, professional, and solution-focused in busy or challenging situations Strong telephone manner, including handling sensitive or complaint-based calls Empathy and patience, particularly when supporting customers with communication difficulties Excellent attention to detail and a strong team-player mindset Flexibility to work a rotating shift pattern
This is a temporary position for approx. 2 month initially, offering full time hours on a 4-week rotating shift pattern, including 1 Saturday a month. You'll be based in modern, accessible offices in Llandudno, starting on an hourly rate of £12.71 per hour + benefits of weekly pay and holiday accrual.
If customer care truly matters to you, this could be the role you’ve been looking for. Please apply today.....Read more...
Greeting customers and handling enquiries in person, over the phone, and via email
-Booking in vehicles for servicing, repairs, and MOTs
Liaising with technicians to track vehicle progress and update customers
Preparing job cards and maintaining accurate service records
Providing customers with updates on work carried out and any additional repairs needed
Assisting with invoicing and processing payments
Maintaining a clean and organised reception/work area
Delivering excellent customer service at all times
This role offers a mix of administrative duties and customer interaction, helping you build both technical knowledge and communication skills
Training Outcome:This apprenticeship offers the opportunity to progress into a full-time, permanent Service Advisor role upon successful completion. With experience, there may also be opportunities to take on increased responsibility within the business, such as senior advisor or workshop controller roles. Further training and development, including higher-level automotive or customer service qualifications, may also be supported for the right candidate.Employer Description:ASW Repairs Ltd is a trusted, independent automotive repair business dedicated to providing high-quality servicing, maintenance, and repair work for a wide range of vehicles. We pride ourselves on delivering honest advice, reliable workmanship, and excellent customer service to every client.
What makes us unique is our friendly, close-knit team and our commitment to supporting both our customers and our staff. We create a supportive learning environment where apprentices are given real responsibility, hands-on experience, and the opportunity to grow their skills. Our focus on quality, transparency, and customer satisfaction has helped us build strong relationships and a loyal customer base.Working Hours :Monday to Friday 9am to 6pm, Saturday 9am to 5pm (5 days a week)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Willingness to learn,Time management....Read more...
Working in an exciting and busy environment the Customer Service Advisor Apprentice will be the front-line support for the busy service department.
The apprentice will keep in close contact with the management staff at the dealership to update them on current customer affairs and relations.
The apprentice’s role will include the following:
Dealing with customers both face to face and by telephone
To process and solve customer service complaints
Look to promote continuous improvement in customer service
Training:Apprentices will be working and will be trained within the dealership and an advisor will visit at least every 4-6 weeks as part of a close support network to ensure that apprentices are both enjoying and succeeding in their course.
An apprentice’s training includes:
Industry recognised standard qualification
Level 1/2 Functional Skills in maths and English (if required)
Level 3 Customer Service Specialist Apprenticeship Standard
End-Point Assessment (EPA)
Training Outcome:
A full-time career within the automotive industry with many opportunities to progress to positions of authority within the dealership
Future prospects are endless
By having a highly regarded set of skills, apprentices can go on to develop their career within any other areas of commerce they may be interested in
Employer Description:From 7.5 to 44 tonnes, DAF is the market leader across all sectors in the UK - setting the industry standard for performance and productivity. DAF's commitment to operators is backed by our network - 139 dealers covering the country, providing a consistently high standard of advice, service and expertise to keep your DAF trucks up and earning.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills....Read more...
As a Vehicle Service Advisor, you will develop the ability to interpret customer and business needs using technology and resources to deliver first-class customer service. The role of a Service Advisor typically involves:
Assist customers in scheduling service appointments, providing information on available services, and answering inquiries
Greet customers in a professional and courteous manner, ensuring a positive service experience
Liaise between customers and service technicians to convey vehicle concerns, service requirements, and estimated completion times
Learn to interpret vehicle maintenance schedules, service manuals, and repair estimates to provide accurate recommendations to customers
Coordinate with the parts department to ensure timely availability of required components for service appointments
Keep customers informed of service progress, including any additional repairs or maintenance identified during inspections
Handle customer complaints and concerns effectively, striving to achieve satisfactory resolutions
Utilise computerised systems to input service orders, generate invoices, and maintain customer records accurately
Maintain a clean and organised service reception area, ensuring a professional and welcoming atmosphere for customers
Participate in training sessions and workshops to enhance customer service skills, product knowledge, and industry awareness
Training:
The programme typically lasts for 14 months, and you’ll achieve a nationally recognised qualification (Customer Service Practitioner Level 2)
All of our apprentices are employed through the dealer network and attend week-long block training at our state-of-the-art training centre in Stewartby
Block training is complemented by a combination of regular coaching visits from one of our experienced coaches as well as virtual classroom sessions and E-Learning modules
Your development is supported through your Mazda Apprenticeship journey, with your learning focused towards achieving a qualification recognised across the motor industry This will provide the foundation to develop your career, as there are lots of opportunities within our expanding dealer network to progress and move into new roles once you’re qualified
Training Outcome:
There are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme
Employer Description:We're commited to creating a diverse and inclusive work placeWorking Hours :Monday- Friday, 8.30am- 5.30pm. However, each of our dealers will have different requirements.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Patience....Read more...
Team Member
Collaborates effectively with colleagues to achieve shared goals and objectives
Communicates openly and professionally to foster a supportive team environment
Contributes ideas and takes on other people’s views and opinions to enhance team performance and problem-solving
Respects diverse perspectives and values the strengths of othersExhibits Care’s core values and behaviours
Team Leadership
Provides clear direction and guidance to ensure the team meets goals efficiently
Leads by example, demonstrating professionalism, integrity and accountability
Motivates and inspires team members, fostering a positive and productive work environment
Encourages collaboration and open communication
Drives continuous improvement, identifying opportunities to enhance processes and outcomes
Training Outcome:A Customer Service Apprenticeship is usually an entry point into a much broader career path, and progression can happen quite quickly depending on performance and the company.
Typically, after completing the apprenticeship, you can move into a permanent Customer Service Advisor/Representative role, where you build more confidence handling customers, systems, and processes independently.
From there, common progression routes include:
Senior Customer Service Advisor / Specialist – handling more complex queries or key clientsTeam Leader / Supervisor – managing a small team and supporting performanceCustomer Service Manager – overseeing operations, KPIs, and strategyAccount Manager / Client Relationship Manager – moving into a more commercial, client-facing roleOperations or Business Support roles – such as training, quality assurance, or workforce planningSome people also branch out into related areas like:
SalesHR / RecruitmentOffice Management / Executive Assistant rolesIf you continue developing skills (communication, problem-solving, systems, leadership), it can even lead to senior leadership roles in operations or customer experienceEmployer Description:Our Manchester clinic is situated just south of the city centre, offering convenient access for patients travelling from across Greater Manchester, Cheshire and the wider North West.
The clinic is located on Daisy Bank Road in a well-served residential area, with on-site parking available to help make visits as simple and stress-free as possible.
We develop treatment plans tailored specifically to your needs, ensuring that every aspect ofyour care is personalised.Working Hours :Monday to Friday 9am to 5pm, shifts, may work evenings and weekends.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Patience....Read more...
