Bodyshop Advisor / Customer Service Advisor:
- Up to £30,000
- 8am - 5pm Monday - Friday
- Permanent Role
I am currently working with a highly efficient and well equipped Accident Repair Centre who are now looking for an experienced Bodyshop Advisor to join their busy site in the Hook area.
Key Responsibilities as a Bodyshop Advisor / Customer Service Advisor:
- You will be responsible for the meet and greet of customers, bookings, courtesy car diary control, and customer updates.
- Liaising with third party companies such as insurance and car hire companies.
- As the first point of contact for customers the role requires a motivated and enthusiastic individual with excellent communication skills.
As a Bodyshop Advisor / Customer Service Advisor you will:
- Must have worked / or currently working within a similar role within an accident repair centre or the Motor Trade.
- These tasks require excellent organisational skills with an attention to detail and a quality focus.
- You must have similar experience as an administrator or customer service advisor within the motor trade ideally within an accident repair centre
If you are interested in finding out more get in contact with Piam Pishgoo on 01202 55291 / piam@holtautomotive.co.uk or send us your CV by Clicking Apply Now!
Bodyshop Administrator up to £30K Bodyshop Hook
Bodyshop Administrator / Bodyshop Advisor / Bodyshop Customer Service Advisor / Bodyshop CSA....Read more...
Bodyshop Advisor / Customer Service Advisor:
- Salary up to £33,000 per annum
- Permanent Role
- Mon to Fri 8am - 5:30pm
I am currently working with a highly efficient and well equipped Bodyshop who are now looking for an experienced Bodyshop Advisor to join their busy site in the Croydon area.
Key Responsibilities as a Bodyshop Advisor / Customer Service Advisor:
- You will be responsible for the meet and greet of customers, bookings, courtesy car diary control, and customer updates.
- Liaising with third party companies such as insurance and car hire companies.
- As the first point of contact for customers the role requires a motivated and enthusiastic individual with excellent communication skills.
As a Bodyshop Advisor / Customer Service Advisor you will:
- Must have worked / or currently working within a similar role within an accident repair centre or the Motor Trade.
- These tasks require excellent organisational skills with an attention to detail and a quality focus.
- You must have similar experience as an administrator or customer service advisor within the motor trade ideally within an accident repair centre
If you are interested in finding out more get in contact with Piam Pishgoo on 01202 55291 / piam@holtautomotive.co.uk or send us your CV by Clicking Apply Now!
Bodyshop Administrator up to £30K Bodyshop Croydon
Bodyshop Administrator / Bodyshop Advisor / Bodyshop Customer Service Advisor / Bodyshop CSA....Read more...
Bodyshop Advisor / Customer Service Advisor:
- Up to £36,000 per annum
- Pension and Company Benefits
- Permanent Role
I am currently working with a highly efficient and well equipped Bodyshop who are now looking for an experienced Bodyshop Advisor to join their busy site in Wellingborough area.
Key Responsibilities as a Bodyshop Advisor / Customer Service Advisor:
- You will be responsible for the meet and greet of customers, bookings, courtesy car diary control, and customer updates.
- Liaising with third party companies such as insurance and car hire companies.
- As the first point of contact for customers the role requires a motivated and enthusiastic individual with excellent communication skills.
As a Bodyshop Advisor / Customer Service Advisor you will:
- Must have worked / or currently working within a similar role within an accident repair centre or within the Motor Trade.
- These tasks require excellent organisational skills with an attention to detail and a quality focus.
- You must have similar experience as an administrator or customer service advisor within the motor trade ideally within an accident repair centre
If you are interested in finding out more get in contact with Piam Pishgoo on piam@holtautomotive.co.uk / 01202 55291 or send us your CV by Clicking Apply Now!
Bodyshop Administrator up to £36K Bodyshop Wellingborough
Bodyshop Administrator / Bodyshop Advisor / Bodyshop Customer Service Advisor / Bodyshop CSA....Read more...
Internal Sales Parts Advisor
Are you looking to enhance your career as a Parts Advisor / Internal Sales Parts Advisor with a specialist Motor Factor / Parts Business specialising in Commercial Vehicle Parts.
As an Internal Commercial Parts Advisor, you will be joining a company that offers a vibrant, supportive work culture and excellent career development opportunities? This is a fantastic chance to join a company that values its employees and offers great benefits!
As an Internal Sales Parts Advisor, your primary role will be to assist customers with Commercial Vehicle Parts and accessories enquiries, provide basic technical advice, process orders, and nurture strong customer relationships.
Ideally Located – Middlesbrough, Malton, Billingham, Stockton on Tees, Thornaby on Tees, Eaglescliffe, Ingleby, Barwick, Yarm, Darlington, Guisborough, Skelton in Cleveland, Hartlepool
Salary – Up to £35K + Commission + Pension + 20 Days annual leave (Plus BH 28days total) + No Weekends
Key Responsibilities:
Assist customers with commercial vehicle parts enquiries.
Provide excellent customer service and technical advice.
Handle customer orders and maintain regular communication regarding updates.
Proactively make outbound calls to update customers on their orders.
Develop and grow customer accounts.
Process and manage orders efficiently, keeping internal systems updated.
Requirements:
Previous experience as a Parts Advisor or Commercial Vehicle Parts Advisor.
Strong communication and customer service skills.
Ability to build and maintain strong relationships with customers.
Proficient with computer systems for order processing and tracking.
Apply in Confidence:
To apply for this Internal Sales Parts Advisor role please forward your CV to Robert Cox at Glen Callum Associates Ltd on or 07398 204832
Job Ref: 4185RC - Internal Sales Parts Advisor....Read more...
Internal Sales Parts Advisor
Are you looking to enhance your career as a Parts Advisor / Internal Sales Parts Advisor with a specialist Motor Factor / Parts Business specialising in Commercial Vehicle Parts.
As an Internal Commercial Parts Advisor, you will be joining a company that offers a vibrant, supportive work culture and excellent career development opportunities? This is a fantastic chance to join a company that values its employees and offers great benefits!
As an Internal Sales Parts Advisor, your primary role will be to assist customers with Commercial Vehicle Parts and accessories enquiries, provide basic technical advice, process orders, and nurture strong customer relationships.
Ideally Located – Middlesbrough, Malton, Billingham, Stockton on Tees, Thornaby on Tees, Eaglescliffe, Ingleby, Barwick, Yarm, Darlington, Guisborough, Skelton in Cleveland, Hartlepool
Salary – Up to £35K + Commission + Pension + 20 Days annual leave (Plus BH 28days total) + No Weekends
Key Responsibilities:
Assist customers with commercial vehicle parts enquiries.
Provide excellent customer service and technical advice.
Handle customer orders and maintain regular communication regarding updates.
Proactively make outbound calls to update customers on their orders.
Develop and grow customer accounts.
Process and manage orders efficiently, keeping internal systems updated.
Requirements:
Previous experience as a Parts Advisor or Commercial Vehicle Parts Advisor.
Strong communication and customer service skills.
Ability to build and maintain strong relationships with customers.
Proficient with computer systems for order processing and tracking.
Apply in Confidence:
To apply for this Internal Sales Parts Advisor role please forward your CV to Robert Cox at Glen Callum Associates Ltd on or 07398 204832
Job Ref: 4185RC - Internal Sales Parts Advisor....Read more...
Internal Sales Parts Advisor
Are you looking to enhance your career as a Parts Advisor / Internal Sales Parts Advisor with a specialist Motor Factor / Parts Business specialising in Commercial Vehicle Parts.
As an Internal Commercial Parts Advisor, you will be joining a company that offers a vibrant, supportive work culture and excellent career development opportunities? This is a fantastic chance to join a company that values its employees and offers great benefits!
As an Internal Sales Parts Advisor, your primary role will be to assist customers with Commercial Vehicle Parts and accessories enquiries, provide basic technical advice, process orders, and nurture strong customer relationships.
Ideally Located – Middlesbrough, Malton, Billingham, Stockton on Tees, Thornaby on Tees, Eaglescliffe, Ingleby, Barwick, Yarm, Darlington, Guisborough, Skelton in Cleveland, Hartlepool
Salary – Up to £35K + Commission + Pension + 20 Days annual leave (Plus BH 28days total) + No Weekends
Key Responsibilities:
Assist customers with commercial vehicle parts enquiries.
Provide excellent customer service and technical advice.
Handle customer orders and maintain regular communication regarding updates.
Proactively make outbound calls to update customers on their orders.
Develop and grow customer accounts.
Process and manage orders efficiently, keeping internal systems updated.
Requirements:
Previous experience as a Parts Advisor or Commercial Vehicle Parts Advisor.
Strong communication and customer service skills.
Ability to build and maintain strong relationships with customers.
Proficient with computer systems for order processing and tracking.
Apply in Confidence:
To apply for this Internal Sales Parts Advisor role please forward your CV to Robert Cox at Glen Callum Associates Ltd on or 07398 204832
Job Ref: 4185RC - Internal Sales Parts Advisor....Read more...
Parts Advisor
Job Title: Parts Advisor
Location: Hounslow
Salary: Up to £34,000 per annum
Hours: Monday to Friday No Weekends
Are you an experienced Parts Advisor looking for an exciting opportunity with a leading commercial vehicle dealership? My client is seeking a motivated and customer-focused individual to join their team.
Parts Advisor Key Responsibilities:
- Assisting customers and workshop staff with parts enquiries and orders.
- Sourcing, pricing, and supplying parts efficiently.
- Managing stock levels and ensuring accurate inventory control.
- Liaising with suppliers to secure the best pricing and availability.
- Providing excellent customer service both face-to-face and over the phone.
What Were Looking for in a Parts Advisor:
- Previous experience as a Parts Advisor, ideally within a commercial vehicle or automotive dealership.
- Strong knowledge of vehicle parts and accessories.
- Excellent communication and customer service skills.
- Ability to work in a fast-paced environment and manage multiple tasks.
- Proficiency in using parts catalogues and dealership management systems.
Whats in It for You?
- Enhanced Overtime Rates
- Increased holiday allowance, further increased with service.
- Manufacturer training
- Opportunity to work with a respected commercial vehicle brand
- Career progression and training opportunities
- Supportive and friendly team environment
If you have the skills and experience to thrive in this role, wed love to hear from you, please apply via this advert.....Read more...
Parts Advisor - Commercial Vehicle
Are you an experienced Parts Advisor with Commercial Vehicle experience looking to enhance your career with a well-established company? Do you have a passion for commercial vehicle parts and accessories and a drive to deliver excellent customer service? If so, we have the perfect opportunity for you!
We are currently seeking a Commercial Vehicle Parts Advisor with at least 2 years’ experience to join our team at a leading business specialising in the sale of a comprehensive range of commercial vehicle parts and accessories. The company offers a vibrant working environment with a dynamic culture that values innovation, customer service, and employee engagement. As part of the team, you’ll have the chance to make a real impact while benefiting from the company’s Employee Ownership Trust, allowing you to own shares in the business!
Location: Easily commutable from Retford, Doncaster, Bawtry, Gainsborough, Worksop, Rotherham, Tuxford, Rampton, Lincoln, Newark on Trent, Chesterfield, Clowne.
Salary: OTE: £47K (basic up to £40K DOE) + Pension scheme + 20 days holiday (28 days total including Bank Holidays) + Employee Ownership Trust + Free onsite parking.
The Role:
As a Commercial Vehicle Parts Advisor, you will be the key point of contact for customers seeking expert advice on commercial vehicle parts. You will help process orders, manage customer relationships, and contribute to the growth of customer accounts.
Key Responsibilities:
Assist customers with commercial vehicle parts enquiries, offering expert advice and solutions.
Utilise your experience as a Parts Advisor to meet customer needs effectively and professionally.
Make outbound calls to update customers on order statuses and ensure complete satisfaction.
Develop and grow customer accounts through excellent relationship management.
Process customer orders accurately and in a timely manner.
Maintain up-to-date records of customer information and order details in the company’s systems.
Skills and Experience:
Minimum 2 years’ experience as a Parts Advisor, ideally within the commercial vehicle sector.
Strong knowledge of commercial vehicle parts and accessories.
Excellent customer service skills with the ability to communicate effectively.
Comfortable making outbound calls to provide updates and resolve queries.
Experience in building and managing customer accounts.
Proficient in using computer systems for order processing and customer data management.
Strong organisational skills with a keen eye for detail.
How to Apply:
If you’re ready to take the next step in your career, we’d love to hear from you! To apply for this role, please send your CV to Robert Cox at or call Rob directly on 07398 204832 for a chat.
Glen Callum Associates Ltd – Automotive Aftermarket Recruitment Specialists
JOB REF: 4214RC Parts Advisor – Commercial Vehicle....Read more...
Parts Advisor - Commercial Vehicle
Are you an experienced Parts Advisor with Commercial Vehicle experience looking to enhance your career with a well-established company? Do you have a passion for commercial vehicle parts and accessories and a drive to deliver excellent customer service? If so, we have the perfect opportunity for you!
We are currently seeking a Commercial Vehicle Parts Advisor with at least 2 years’ experience to join our team at a leading business specialising in the sale of a comprehensive range of commercial vehicle parts and accessories. The company offers a vibrant working environment with a dynamic culture that values innovation, customer service, and employee engagement. As part of the team, you’ll have the chance to make a real impact while benefiting from the company’s Employee Ownership Trust, allowing you to own shares in the business!
Location: Easily commutable from Retford, Doncaster, Bawtry, Gainsborough, Worksop, Rotherham, Tuxford, Rampton, Lincoln, Newark on Trent, Chesterfield, Clowne.
Salary: OTE: £47K (basic up to £40K DOE) + Pension scheme + 20 days holiday (28 days total including Bank Holidays) + Employee Ownership Trust + Free onsite parking.
The Role:
As a Commercial Vehicle Parts Advisor, you will be the key point of contact for customers seeking expert advice on commercial vehicle parts. You will help process orders, manage customer relationships, and contribute to the growth of customer accounts.
Key Responsibilities:
Assist customers with commercial vehicle parts enquiries, offering expert advice and solutions.
Utilise your experience as a Parts Advisor to meet customer needs effectively and professionally.
Make outbound calls to update customers on order statuses and ensure complete satisfaction.
Develop and grow customer accounts through excellent relationship management.
Process customer orders accurately and in a timely manner.
Maintain up-to-date records of customer information and order details in the company’s systems.
Skills and Experience:
Minimum 2 years’ experience as a Parts Advisor, ideally within the commercial vehicle sector.
Strong knowledge of commercial vehicle parts and accessories.
Excellent customer service skills with the ability to communicate effectively.
Comfortable making outbound calls to provide updates and resolve queries.
Experience in building and managing customer accounts.
Proficient in using computer systems for order processing and customer data management.
Strong organisational skills with a keen eye for detail.
How to Apply:
If you’re ready to take the next step in your career, we’d love to hear from you! To apply for this role, please send your CV to Robert Cox at or call Rob directly on 07398 204832 for a chat.
Glen Callum Associates Ltd – Automotive Aftermarket Recruitment Specialists
JOB REF: 4214RC Parts Advisor – Commercial Vehicle....Read more...
As Customer Service Advisor, you will be key to the delivery of the core business, and sitting in the heart of the company. The role presents opportunities to be involved in cross-departmental work and gain knowledge in other areas of the business, allowing you to expand and develop your skill sets. The advisor role will involve working as part of a team of advisors as the initial point of contact for customers, providing the required level of response, in a professional and efficient manner. The advisor will have ‘hands on’ customer contact experience, have excellent customer focus and outstanding interpersonal skills. The advisor will be positive, proactive and enthusiastic, have a sense of humour and enjoy working as part of a team. This position is a full time, permanent position, working for our client on the outskirts of Stratford upon Avon. The role is hybrid (2 days in the office) and there are lots of excellent benefits offered too.
As Customer Service Advisor, you be responsible for:
Acting as first point of contact for all incoming member regulatory queries
Delivering advice & technical support to customers
Being fully aware of and actively promote the company’s service offering, liaising with relevant departments as appropriate to find the best solution for the customer
Participating and presenting at member workshops and seminars
Processing data forms and playing a pivotal role in the data round process
Developing a detailed knowledge of the data submission process and producer responsibility regulations, with the option to further specialise and hone knowledge in particular areas of interest
Personally managing a portfolio of accounts to ensure the appropriate level of service is provided
As Customer Service Advisor, you must be/have:
Customer service experience in a call centre or professional environment
Ability to manage and prioritise own workload, and to multi-task
Ability to pick up, retain and deliver technical and regulatory information
IT Literate: Word, Excel, PowerPoint
Strong communication and negotiation skills
Polite and professional at all times
Highly numerate and able to analyse complex information
Customer focused with drive to provide the highest level of customer satisfaction
Positive, proactive, enthusiastic and approachable
Excellent interpersonal skills
Flexibility and adaptability
What’s in it for you?
Very flexible hybrid working
Annual discretionary bonus up to 10%
25 days holiday with option to buy sell holiday (up to 10 days annual leave)
Access to voluntary benefits including private medical insurance, cycle to work scheme, subsidised gym membership
Automatic inclusion in Life Assurance, Critical Illness and Disability Income protection schemes
Pension scheme up to 8% employer contribution
Access to reward & discount platform
Wellbeing initiatives
Volunteering day
....Read more...
The Company:
Been established for over 30 years.
A globally recognised pioneer in research, design and product development.
Fantastic career potential and progression.
The Role of the Product Advisor
The main role as the new Product Advisor is to sell a portfolio of seating, standing, mobility, sleeping therapy and bathroom equipment.
Demonstrating and advising customers to identify their needs and suggest appropriate solutions.
You will also conduct assessments, set-ups and reviews of equipment in schools, homes or clinics to ensure appropriate solutions to a child's postural needs.
Selling into Education, Health and Social i.e. Special Schools, Social Care, NHS.
Most accounts have some products so it’s about upselling into these accounts and really nurturing them.
Will be supported by a first- class Customer and Sales Support Team.
Covering: North London, Hertfordshire, Oxfordshire, Buckinghamshire & Bedfordshire
Benefits of the Product Advisor
£30k-£42k basic salary
Bonus of £12k-£16k
Van
Phone
Laptop
Health benefits
Pension
25 days holiday
The Ideal Person for the Product Advisor
Ideally looking for someone that comes from a related background and dealing with children. (Seating, standing, mobility, sleeping therapy and bathroom equipment).
Must be really amiable, friendly, consultative in your approach.
Could consider an Occupational Therapist with good commercial awareness and acumen.
Will consider OTs/Physiotherapists with the ability to adapt to a commercial role.
If you think the role of Product Advisor is for you, apply now!
Consultant: Rio Barclay
Email: riob@otrsales.co.uk
Tel no. 020 8629 5144
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.....Read more...
The Company:
Been established for over 30 years.
A globally recognised pioneer in research, design and product development.
Fantastic career potential and progression.
The Role of the Product Advisor
The main role as the new Product Advisor is to sell a portfolio of seating, standing, mobility, sleeping therapy and bathroom equipment.
Demonstrating and advising customers to identify their needs and suggest appropriate solutions.
You will also conduct assessments, set-ups and reviews of equipment in schools, homes or clinics to ensure appropriate solutions to a child's postural needs.
Selling into Education, Health and Social i.e. Special Schools, Social Care, NHS.
Most accounts have some products so it’s about upselling into these accounts and really nurturing them.
Will be supported by a first- class Customer and Sales Support Team.
Covering: Glasgow, Edinburgh
Benefits of the Product Advisor
£30k-£42k basic salary
Bonus of £12k-£16k
Van
Phone
Laptop
Health benefits
Pension
25 days holiday
The Ideal Person for the Product Advisor
Ideally looking for someone that comes from a related background and dealing with children. (Seating, standing, mobility, sleeping therapy and bathroom equipment).
Must be really amiable, friendly, consultative in your approach.
Could consider an Occupational Therapist with good commercial awareness and acumen.
Will consider OTs/Physiotherapists preferably with commercial experience or OTs/Physios with the ability to adapt to a commercial role.
If you think the role of Product Advisor is for you, apply now!
Consultant: Rio Barclay
Email: riob@otrsales.co.uk
Tel no. 020 8629 5144
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.....Read more...
Permanent position, well established company who are growing, 31 days holiday per year (inclusive of Bank Holidays) rising to 33 on celebration of 5 years’ service (pro rata), Bonus scheme, Life Assurance, Colleague Auto-enrolment Pension Scheme with employer contribution,
We are looking to recruit a Service Advisor for a well-established, growing company based in Hull.
We welcome applications from the automotive industry, car dealership backgrounds or in a similar manufacturing role. From Service Advisors to Parts Advisors.
Key Duties of the Service Advisor Role:
Booking in work within the capacity and capabilities of the department.
Creating raising job cards, invoices for work carried out, processing paperwork and taking payments
Liaising with customers, keeping them informed of job progress and completion. Gaining authorisation and order numbers where necessary.
Dealing with customer queries in a professional and timely manner.
Liaising with service and parts colleagues, ensuring a good communication and understanding of each others needs at all times.
Outbound calls to customers reminding of scheduled maintenance, but also promoting new products and services.
Customer Relationship Management (CRM) including database maintenance.
Key Skills for the Service Advisor role:
Have similar service administration experience, ideally in a dealership or workshop environment
Be experience using Microsoft Excel and other Office programmes
Show excellent attention to detail, communication & organisational skills
Demonstrate a strong customer focus and a flexible approach to business needs
Have an ability to demonstrate effective time management.
Be personable and professional in their manner
Experience of Kerridge/ Keyloop would be desirable, but not essential as training can be offered to the right candidate.
Benefits of the Service Advisor Role:
From day 1 you will have access to a comprehensive benefits package including:
Permanent position,
Well established company who are growing,
31 days holiday per year (inclusive of Bank Holidays) rising to 33 on celebration of 5 years’ service (pro rata),
Bonus scheme,
Life Assurance,
Colleague Auto-enrolment Pension Scheme with employer contribution,
If you are interested in this role or would like to have a private and confidential chat, please contact Joseph Reid at E3 Recruitment.....Read more...
Parts Controller / Parts Consultant vacancy:
- Up to £40,000 per annum
- Monday - Friday only
- Permanent vacancy
I have a fantastic opportunity for an experienced Parts Advisor to join an expanding team at a Bodyshop in the Hatfield area.
Skills and experience required as a Parts Controller / Parts Consultant:
- Works together with colleagues to support the achievement of increased profit and sales
- Committed to achieving excellent customer relations and ensuring that customers expectations are exceeded
- Can demonstrate experience in a parts department, Dealership or Bodyshop backgrounds considered.
- A good technical understanding of how motor vehicles work and a willingness to keep technical knowledge updated in order to provide the most efficient service possible
- Knowledge of Advance is desirable
Parts Controller / Parts Consultant roles and responsibilities:
- Supplying workshop technicians with parts
- Ordering, booking out parts, invoicing, and taking payment
- Checking in parts deliveries
- Assisting with parts stock check
If you want to hear more about the Parts Controller / Parts Consultant role, please send us your CV by clicking apply now or by contacting Piam Pishgoo on 01202552915 / piam@holtautomotive.co.uk to discuss further.
Parts Controller / Parts Consultant £40,000 Hatfield Bodyshop
Parts Advisor / Parts Consultant / Bodyshop Parts Coordinator....Read more...
The comprehensive programme provides you with an exciting and challenging opportunity to achieve formal qualifications through extensive training, while in full-time employment.
What will I be doing? A dedicated pathway containing specialist training for Parts Advisor will run alongside the standard to ensure apprentices gain full knowledge of their specialist area at the appropriate level.
As a Parts Advisor you will have direct contact with customers, initially taking calls for parts required from both trade and retail customers and supporting the efficient effective supply of parts to the workshop.
A qualified apprentice will be able to:
Be a confident first and last point of contact with customers
Take customer and workshop orders
Communicate effectively with both customers and the vehicle technicians
Manage customer complaints
Offer advice and guidance for vehicle care, warranty retention and warranty claims
Sales/advice for accessories and modifications
Collate information for CSI
As a Parts Advisor an apprentice will be responsible for ordering, selling and managing stock control on vehicle parts.
Once the apprenticeship is complete, they will be able to:
Take orders from customers both face-to-face and over the phone
Maintain an ordered stock room and find parts from stock
Raise invoices
Liaise with other members of staff
Training:Customer Service Practitioner level 2 (GCSE)
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying. Training Outcome:Upon successful completion of the apprenticeship, the role holder will progress to full-time employment with the company. Employer Description:With over 30 years of accident repair experience, with sites across the UK and a commitment to delivering exceptional customer service time and time again, Steer is one of the industry's leading automotive repair groups.Working Hours :Monday - Friday: 9.00am - 5.00pm (breaks to be confirmed).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working,Creative,Initiative....Read more...
The Role
Customer Service Advisor - Wigan
£23,795.20 Per Annum | 40 Hours per Week | Flexible Shifts (08:00 20:00)
Are you a natural problem solver with a passion for delivering exceptional customer experiences?
If so, wed love to hear from you!
Join our friendly and dedicated team as a Customer Service Advisor, where every interaction makes a difference. Youll become the friendly voice of our company, helping customers with tailored solutions while working in a fast-paced, supportive environment that values your development and celebrates individuality.
Why Join Us?
- A Dynamic Work Environment: Be part of a team that takes pride in offering first-class customer service.
- Growth Opportunities: We invest in your career, offering training and development to help you reach your potential.
- Recognition & Support: Celebrate your successes and be rewarded for going the extra mile.
What You'll Be Doing:
- Providing outstanding service to customers over the phone, email, and live webchat.
- Offering tailored solutions to create seamless customer experiences.
- Staying informed about our services to offer natural, confident advice.
- Assisting with customer issues and keeping communication smooth and effective.
What You'll Bring:
- Excellent communication and teamwork skills.
- The ability to stay calm and work efficiently under pressure.
- Strong time management, reliability, and a positive "can-do" attitude.
- A safety-first mindset and passion for problem-solving.
What We Offer:
- Competitive Salary: £23,795.20 per annum
- Flexible Work Schedule: 40 hours across 5 out of 7 days (including weekends)
- Comprehensive Training & Career Development
- Monthly Free Lunch & Employee Discounts
- Company Pension Scheme
Ready to Join a Company That Invests in You?
Were focused on creating a supportive and inclusive workplace where everyone can thrive and excel. If youre driven by a passion for customer service and want to work for a company that truly values its people APPLY NOW!
We are proud to foster a diverse and inclusive work environment, welcoming applicants from all backgrounds and walks of life.....Read more...
The Hyundai Apprenticeship Programme is designed to train and develop you in a way that enables you to learn the core elements of your job role using advancing technology as well as fostering an exceptional level of customer service.
Richmond Motor Group Bognor are currently seeking a Service Advisor Apprentice to join their dealership. This is an exciting reception-based role, working towards a level 2 customer service qualification, which also offers first-class training and outstanding long-term career prospects. The comprehensive programme provides you with an exciting and challenging opportunity to achieve formal qualifications through extensive product training as well as building up confidence and gaining valuable work experience whilst undertaking the role.
Duties will include:
Acting as the first point of contact for all customers entering the dealership and ensuring they receive the best customer service experience
Upselling and cross-selling additional products and services
Booking in cars for MOT's and service
Liaising with workshop vehicle technicians for updates with vehicle repair timescales
Liaising with customers in a professional, polite and courteous manner, both face to face and via the telephone
Working to a high level of customer service at all times
General ad hoc duties as and when required
Training:
Candidates will work towards achieving Level 2 Customer Service Practitioner apprenticeship standard qualification.
They will also be required to study towards achieving level 2 maths and English functional skills if they do not already hold equivalent qualifications.
https://www.instituteforapprenticeships.org/apprenticeship-standards/customer-service-practitioner-v1-1
Level 2 Customer Service Practitioner apprenticeship standard,
Standard Training will include:
· Nationally recognised qualifications
· IMI level 2 Certificate in Customer Service for the Automotive Industry
· ATA Accreditation Customer Service Advisor
· Bespoke Hyundai certified training
· Regular in dealer review and assessment visits
· Functional skills if neededTraining Outcome:
Possible permanent position on the completion of the apprenticeship.
On completion of the apprenticeship the average salary of a parts and service advisor is anywhere between 22k-28k.
Employer Description:Founded by Managing Director Michael Nobes, and originally Richmond Hyundai in 1995, the Richmond Motor Group has seen incredible growth in a relatively short period of time, collecting many awards and accolades along the way.
The government scrappage scheme in 2010 saw Richmond become the UK's Number 1 scrappage dealer, taking hundreds of old and inefficient vehicles off the road and replacing them with cleaner, greener models, and the business has been Europe's number one Hyundai dealer for several years.
The business has developed from the small Portsmouth showroom to today’s multi-site, multi-million pound dealerships on the South Coast. Richmond Motor Group now operates from 7 locations which includes 13 showrooms covering Hampshire, West Sussex and Surrey and works with 6 different franchises.
Despite the significant growth of the business, our values remain the same and the family friendly feel of the original business continues and we make sure to put our customers at the heart of our business.Working Hours :Monday - Friday, 8.00am - 5.00pm with a 30 min lunch.Skills: Communication skills,IT skills,Organisation skills,Team working....Read more...
Customer Success Manager - ERP Solutions Location: Lincolnshire/Nottinghamshire - Hybrid Working Salary: Up to £45,000 base + £10,000 bonus potential Are you passionate about helping businesses succeed through technology? We're seeking an experienced Customer Success Manager to join our team, focusing on delivering exceptional value through our ERP solutions. About the Role:As a Customer Success Manager, you'll be the trusted advisor to our B2B clients, ensuring they maximize the value of their ERP investment. You'll build and nurture strong relationships while driving customer satisfaction and business growth. Key Responsibilities:- Manage a portfolio of key business clients, serving as their primary point of contact and strategic advisor- Develop and maintain strong relationships with stakeholders at all levels- Monitor client health, usage patterns, and satisfaction levels to proactively identify areas for improvement- Work closely with the sales team to identify and secure upsell opportunities- Conduct regular business reviews and strategic planning sessions with clients- Travel to client sites for face-to-face meetings and workshops- Create and execute customer success plans aligned with clients' business objectives- Ensure successful onboarding and adoption of our ERP solutions Requirements:- Proven experience in customer success management, preferably within the ERP or B2B software sector- Strong understanding of business processes and ERP systems- Excellent relationship-building and communication skills- Ability to understand and articulate technical concepts to non-technical audiences- Experience in identifying and driving upsell opportunities- Willingness to travel regularly to client sites- Project management skills with ability to handle multiple clients simultaneously- Commercial acumen and strategic thinking capabilities Benefits:- Competitive base salary up to £45,000- Bonus potential of £10,000- Comprehensive healthcare package- Professional development opportunities- Company pension scheme- Flexible working arrangements Join our team and play a crucial role in helping businesses transform through technology. If you're ready to make a real impact while growing your career, we want to hear from you. To apply, please send your CV and a covering letter detailing your relevant experience.....Read more...
A leading provider of industrial equipment is looking for a Sales Representative to drive contract renewals. If you have a strong sales background and thrive in a customer-focused environment, this role is for you
Key Responsibilities:
Re-establish relationships with previous clients and proactively engage with competitor accounts to win new business.
Build strong relationships to understand customer needs, industry challenges, and position yourself as a trusted advisor.
Maintain and grow contract accounts by identifying evolving customer needs and expanding contract scope year over year.
Manage and divert incoming service calls to ensure prompt and professional responses.
Key Responsibilities:
School qualification or office-based apprenticeship (additional business training preferred).
Four years in sales, preferably in industrial equipment, engineering, or B2B services.
Strong relationship-building, negotiation, and contract management skills.
....Read more...
Sales Executive / Client Services AdvisorJob Type: Full Time, PermanentLocation: Chelmsford, EssexWorking Hours: Monday - FridaySalary: 1st Year OTE £32,000Benefits:
Basic salary £23,000 - £25,000Uncapped commission.Realistic OTE:
Year 1: £32,000 +Year 2: £35,000 +Year 3: £40,000 +
Join a long-standing company looking to grow rapidly.Opportunities for International Travel.On-site ParkingConvenient City Centre Location with great travel links.Monthly Incentives.Monday – Friday working schedule.
International Property Media is currently hiring Property Awards Sales Executives to work in our Chelmsford, Essex and Newcastle locations on a salary plus uncapped commission basis.We’re inviting confident professionals with excellent communication skills to be part of an exciting sales environment that supports and rewards the global property industry. Business Overview:International Property Media is a globally active organisation established since 1989, operating across the following fields: The International Property Awards, International Events and Luxury Magazine Publishing.The Property Awards is the world's largest and most prestigious programme recognising excellence in the property industry with huge brand awareness and customer satisfaction worldwide. Our sales and business activities stretch across the world, and have included the creation and operation of highly esteemed events in Bangkok, Kuala Lumpur, Toronto, Dubai, Shanghai and London.At International Property Media, we continuously strive towards creating an exciting, innovative, collaborative and welcoming culture where everyone’s input is valued. We believe that an open and diverse culture is the key to continuous improvement and personal development, providing everyone with the tools to reach their full potential. We are now looking for proactive individuals who can embrace our work culture and core values, whilst providing a key role to help our company achieve its long-term goals.The Opportunity – Sales Executive / Client Services Advisor:
Join a competitive and expanding sales team where your skills will be recognised and rewarded.Build strong and lasting rapport with our prestigious client base.Gain experience selling multiple products including Awards Entries, Print Media & Digital Media.Work with leading companies in the world of Architecture, Interior Design, Property Development & Real Estate Agents.You will be fully trained in order to develop your knowledge and understanding across our product range.Provide guidance and support for clients in compiling and supplying their Awards entries.Introduce existing clients to additional products and up-sell where appropriate.Support the Customer Services department in general.
Role Responsibilities – Sales Executive / Client Services Advisor:
You will be speaking to international prospects, introducing the International Property Awards, encouraging them to enter their projects and represent their region.You will be researching potential new prospects as well as following up on existing leads.Build up your pipeline with successful clients that can be approached for a wide range of other products, including Awards presentations, events, advertising in winner publications and our magazine International Property & Travel.You will build and manage your client base and have the chance to reapproach them for following yearly cycles of The International Property Awards.
Requirements – Sales Executive / Client Services Advisor:
Ability to read/speak Mandarin would be highly beneficial.
A background in sales is preferable, however we also acknowledge and embrace candidates with an eagerness to learn and a desire to succeed.Target driven and self-motivated.Excellent Communication Skills are a must - good telephone manner and strong spoken and written English skills to provide outstanding overall customer service.Due to the international nature of the business, flexibility is required with working hours to accommodate different time zones.Additional languages are useful but not essential.....Read more...
An exciting opportunity has arisen for a Commercial Insurance Broker with 2 years of experience in commercial insurance to join a well-established insurance and risk management firm. This full-time role offers excellent benefits and a salary Up to £35,000.
As a Commercial Insurance Broker, you will manage an existing book of commercial clients, develop your own portfolio, and deliver exceptional service across a range of risks and schemes.
You will be responsible for:
? Manage an existing book of commercial clients, from SMEs to larger corporates.
? Build and maintain strong client relationships, ensuring high levels of customer service.
? Develop business through cross-selling, insurer relationships, and market expansion.
? Operate within regulatory guidelines, ensuring compliance at all times.
? Support colleagues in providing a seamless service to all clients.
What we are looking for.
? Previously worked as an Insurance Broker, Insurance Advisor, Insurance sales advisor, Insurance sales executive or in a similar role.
? At least 2 years of experience in commercial insurance and generating & placing new business.
? Strong technical knowledge of commercial insurance risks.
? Knowledge of EEA insurance broking and international trade insurance would be beneficial.
? Valid UK driving licence.
What's on offer:
? Competitive salary
? 25 days holiday
? Company pension scheme
? Enhanced maternity and paternity pay
? Performance-related bonuses
? Career progression opportunities
? Employee referral and assistance programmes
? A casual, friendly office environment with perks like free tea and coffee
Apply now for this exceptional opportunity to contribute to a dynamic legal team and advance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the ....Read more...
The Hyundai Apprenticeship Programme is designed to train and develop you in a way that enables you to learn the core
elements of your job role using advancing technology as well as fostering an exceptional level of customer service.
Bristol Street Motors are currently seeking a Customer Service Apprentice to join their dealership. This is an exciting reception-based role,
working towards a level 2 customer service qualification, which also offers first-class training and outstanding long-term
career prospects. The comprehensive programme provides you with an exciting and challenging opportunity to achieve
formal qualifications through extensive product training as well as building up confidence and gaining valuable work
experience whilst undertaking the role.
Duties will include:
Acting as the first point of contact for all customers entering the dealership and ensuring they receive the best customer service experience
Upselling and cross-selling additional products and services
Booking in cars for MOT's and service
Liaising with workshop vehicle technicians for updates with vehicle repair timescales
Liaising with customers in a professional, polite and courteous manner, both face to face and via the telephone
Working to a high level of customer service at all times General ad hoc duties as and when required
Training:
Candidates will work towards achieving Level 2 Customer Service Practitioner apprenticeship standard
They will also be required to study towards achieving level 2 maths and English functional skills if they do not already hold equivalent qualifications
https://www.instituteforapprenticeships.org/apprenticeship-standards/customer-service-practitioner-v1-1
Level 2 Customer Service Practitioner apprenticeship standard
Standard Training will include:
Nationally recognised qualifications
IMI level 2 Certificate in Customer Service for the Automotive Industry
ATA Accreditation Customer Service Advisor
Training Outcome:
Possible permanent position on the completion of the apprenticeship
On completion of the apprenticeship the average salary of a parts and service advisor is anywhere between 22k-28k
Employer Description:Bristol Street Motors has grown to become a national brand recognised for its honesty, integrity and quality of customer service for over 100 years. Representing 15 of the world's major manufacturers, Bristol Street Motors offers new cars, ex demonstrator cars, used cars, electric cars, new vans and used commercial vehicles from Citroen, CUPRA, Dacia, Ford, Hyundai, Mazda, MG, Nissan, Peugeot, Renault, SEAT, SKODA, and Vauxhall.
Our dealership teams are on hand to offer the highest standards in sales and aftercare for new cars, used cars and commercial vehicles operating throughout our local dealerships across England. We have a range of aftercare services to choose from including car servicing and MOT.Working Hours :Monday - Friday, 8.00am - 5.00pm with a 30 min lunchSkills: Communication skills,Attention to detail,Customer care skills,Team working....Read more...
Service Care Solutions are looking for an established Mortgage Advisor to join a mortgage team in Nottingham on a permanent basis. Please find a description of the role below.Role: Mortgage Advisor Salary: £30,000-£35,000 per year (plus commission) (based on experience and qualifications) Hours: 37.5 Location: Nottingham Working: On site/Hybrid
General Responsibilities:
Must have CeMap Qualification as a minimum.
Read credit reports and fully understand customer credit profiles
Provide high quality professional independent mortgage advice and explain different types of mortgages available
To be responsible for all underwriting queries, resolution of issues and produce decisions in principle’s for new cases prior to be passed over to the case management team
Underwrite Mortgage applications for a large panel of lenders
Manage pipelines and workflows in a fast-paced mortgage environment, ensuring all customers are kept fully up to date
Meet all departmental SLAs and targets
Ensure all regulatory documentation completed within the required timescale
Work within Network regulatory requirements
To maintain knowledge of the financial services industry
Keep up to date with new mortgage products and changes in lenders criteria
To be proactive, hardworking, flexible and able to work under own initiative but also a team player
If you are interested in the role, or know anyone who may be, please contact Marc at Service Care Solutions on 01772 208969 or email marc.facer@servicecare.org.uk.Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.If you have any questions or queries, please don’t not hesitate to ask.....Read more...
An exciting opportunity has arisen for a Commercial Insurance Broker with 2 years of experience in commercial insurance to join a well-established insurance and risk management firm. This full-time role offers excellent benefits and a salary Up to £35,000.
As a Commercial Insurance Broker, you will manage an existing book of commercial clients, develop your own portfolio, and deliver exceptional service across a range of risks and schemes.
You will be responsible for:
* Manage an existing book of commercial clients, from SMEs to larger corporates.
* Build and maintain strong client relationships, ensuring high levels of customer service.
* Develop business through cross-selling, insurer relationships, and market expansion.
* Operate within regulatory guidelines, ensuring compliance at all times.
* Support colleagues in providing a seamless service to all clients.
What we are looking for.
* Previously worked as an Insurance Broker, Insurance Advisor, Insurance sales advisor, Insurance sales executive or in a similar role.
* At least 2 years of experience in commercial insurance and generating & placing new business.
* Strong technical knowledge of commercial insurance risks.
* Knowledge of EEA insurance broking and international trade insurance would be beneficial.
* Valid UK driving licence.
What's on offer:
* Competitive salary
* 25 days holiday
* Company pension scheme
* Enhanced maternity and paternity pay
* Performance-related bonuses
* Career progression opportunities
* Employee referral and assistance programmes
* A casual, friendly office environment with perks like free tea and coffee
Apply now for this exceptional opportunity to contribute to a dynamic legal team and advance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
As a Vehicle Service Advisor, you will develop the ability to interpret customer and business needs using technology and resources to deliver first-class customer service. The role of a Service Advisor typically involves:
Assist customers in scheduling service appointments, providing information on available services, and answering inquiries
Greet customers in a professional and courteous manner, ensuring a positive service experience
Liaise between customers and service technicians to convey vehicle concerns, service requirements, and estimated completion times
Learn to interpret vehicle maintenance schedules, service manuals, and repair estimates to provide accurate recommendations to customers
Coordinate with the parts department to ensure timely availability of required components for service appointments
Keep customers informed of service progress, including any additional repairs or maintenance identified during inspections
Handle customer complaints and concerns effectively, striving to achieve satisfactory resolutions
Utilise computerised systems to input service orders, generate invoices, and maintain customer records accurately
Maintain a clean and organised service reception area, ensuring a professional and welcoming atmosphere for customers
Participate in training sessions and workshops to enhance customer service skills, product knowledge, and industry awareness
Training:
Customer Service Practitioner Level 2 Apprenticeship Standard
The programme typically lasts for 14 months, and you’ll achieve a nationally recognised qualification
All of our apprentices are employed through the dealer network and attend week-long block training at our state-of-the-art training centre in Coventry
Block training is complemented by a combination of regular coaching visits from one of our experienced coaches as well as virtual classroom sessions and E-Learning modules
Your development is supported through your Apprenticeship journey, with your learning focused towards achieving a qualification recognised across the motor industry. This will provide the foundation to develop your career, as there are lots of opportunities within our expanding dealer network to progress and move into new roles once you’re qualified
Please ensure you have copies of your GCSE, Scottish National, and Functional Skills certificates, as we may request to see them during the application process.Training Outcome:
There are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme
Employer Description:Welcome to Group 1 Citroën Peterborough, located on Storeys Bar Road, Cambridgeshire.
Our team are expertly trained and on-hand to help with all your Sales and Aftersales requirements, so contact us today or use our online tools to book a Citroën test-drive, book a Citroën service or MOT, value your current Citroën or create a personalised quote with our competitive finance. You can also reserve a new or used car from just £199, buy online and have it delivered to your doorstep.Working Hours :Monday - Friday, 8.30am - 5.30pm. However, each of our dealers will have different requirements.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Patience....Read more...
