Safe storage of parts
Handling, storing receiving stock, payments, procedures, identifying, sourcing and ordering parts
Monitoring and solving customer problems/enquiries and processing customer’s orders
The parts advisor apprentice will be working with both customers and workshop staff, over the phone and face to face, using computerised stock management systems and parts identification programme - ECAT
A parts advisor apprentice will support the dealership, improve sales and provide excellent customer service
Training:Apprentices will be working and will be trained within the dealership and an advisor will visit at least every 4 weeks as part of a close support network to ensure that apprentices are both enjoying and succeeding in their course.
An apprentice’s training includes:
VRQ in the parts industry
Visited in House once every 28 days by the skills coach
Level 2 Customer Service Practitioner standard
Training Outcome:
A full-time career within the automotive industry with many opportunities to progress to positions of authority within the dealership
Future prospects are endless
By having a highly regarded set of skills, Apprentices can go on to develop their career within any other areas of commerce they may be interested in
Employer Description:Sandicliffe all began in 1948. We started out as a small garage and workshop where our founding members, Richard Woodhouse and Henry Barton, worked tireless hours to service and repair the cars of Stapleford. 70+ years later, Sandicliffe has expanded to an award-winning motor group, managed under the same family values as it was in 1948. Working at Sandicliffe means no two days are the same. If you think you’ve got what it takes to succeed in a fast-paced, dynamic and extremely rewarding environment, browse through our list of current vacancies. Join our family of 700+ and find your drive with Sandicliffe. We are proud to be a family of 9 award-winning car dealerships offering you the very best of Ford, Nissan and Mazda. Our locations include Nottingham, Leicester and Loughborough.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: No skills required,Full training will be provided....Read more...
The comprehensive programme provides you with an exciting and challenging opportunity to achieve formal qualifications through extensive training, while in full-time employment.
What will I be doing? A dedicated pathway containing specialist training for Parts Advisor will run alongside the standard to ensure apprentices gain full knowledge of their specialist area at the appropriate level.
As a Parts Advisor, you will have direct contact with customers, initially taking calls for parts required from both trade and retail customers and supporting the efficient, effective supply of parts to the workshop.
A qualified apprentice will be able to:
Be a confident first and last point of contact with customers
Take customer and workshop orders
Communicate effectively with both customers and the vehicle technicians
Manage customer complaints
Offer advice and guidance for vehicle care, warranty retention and warranty claims
Sales/advice for accessories and modifications
Collate information for CSI
As a Parts Advisor, an apprentice will be responsible for ordering, selling and managing stock control on vehicle parts.
Once the apprenticeship is complete, they will be able to:
Take orders from customers both face-to-face and over the phone
Maintain an ordered stock room and find parts from stock
Raise invoices
Liaise with other members of staff
Training:Customer service practitioner level 2 (GCSE)
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying. Training Outcome:Upon successful completion of the apprenticeship, the role holder will progress to full-time employment with the company. Employer Description:With over 30 years of accident repair experience, with sites across the UK and a commitment to delivering exceptional customer service time and time again, Steer is one of the industry's leading automotive repair groups.Working Hours :Monday - Friday: 9.00am - 5.00pm (breaks to be confirmed).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working,Creative,Initiative....Read more...
An apprenticeship with Scania is not just about work, it’s where friendships are made and exciting experiences are shared. Our Customer Advisor apprenticeship combines the best of both worlds, offering a unique opportunity to gain experience and knowledge in an essential area of the business - a Parts Advisor position with Customer Services. Through a blend of hands-on experience and structured training, you’ll develop outstanding communication skills, learn about our business, and understand what it takes to deliver excellent customer service to our valued customers.Why Apply?Throughout your apprenticeship, you will learn in a supportive environment with a dedicated mentor. You will gain a nationally recognised qualification in customer service with a thrilling career path ahead. This is a great way to start a rewarding career in the automotive industry. About You:We’re looking for individuals with a positive and welcoming attitude, along with a passion for learning and a shared understanding of the importance of great customer service. Strong communication and organisational skills are important, as well as the ability to work well within a team.Training:The qualification is aimed at individuals more advanced in their interpersonal skills and with experience of working with customers. The Customer Service Specialist Level 3 qualification will include Function Skills at Level 2 unless exemptions apply. Completion will lead to eligibility to join the Institute of Customer Service as an Individual membership at Professional Level.Training Outcome:At Scania, we invest considerably in staff development and training and you can expect to receive comprehensive training to provide opportunities for career progression not only in the UK but throughout our Global Scania network.Employer Description:Established in 1983, Keltruck Ltd is the largest independent Scania dealer in Europe with 18 depots across the Midlands and South Wales.
The company, founded by Chris Kelly, is today managed by an experienced team of executive directors with several decades worth of experience within the road transport industry and the Scania U.K. network between them.Working Hours :Monday - Friday 8am - 4:30pm.Skills: Communication skills,Motivated,Team working....Read more...
As a Vehicle Service Advisor, you will develop the ability to interpret customer and business needs using technology and resources to deliver first-class customer service. The role of a Service Advisor typically involves:
Assist customers in scheduling service appointments, providing information on available services, and answering inquiries
Greet customers in a professional and courteous manner, ensuring a positive service experience
Liaise between customers and service technicians to convey vehicle concerns, service requirements, and estimated completion times
Learn to interpret vehicle maintenance schedules, service manuals, and repair estimates to provide accurate recommendations to customers
Coordinate with the parts department to ensure timely availability of required components for service appointments
Keep customers informed of service progress, including any additional repairs or maintenance identified during inspections
Handle customer complaints and concerns effectively, striving to achieve satisfactory resolutions
Utilise computerised systems to input service orders, generate invoices, and maintain customer records accurately
Maintain a clean and organised service reception area, ensuring a professional and welcoming atmosphere for customers
Participate in training sessions and workshops to enhance customer service skills, product knowledge, and industry awareness
Training:
Customer Service Practitioner Level 2 Apprenticeship Standard
The programme typically lasts for 14 months, and you’ll achieve a nationally recognised qualification
All of our apprentices are employed through the dealer network and attend week-long block training at our state-of-the-art training centre in Coventry
Block training is complemented by a combination of regular coaching visits from one of our experienced coaches as well as virtual classroom sessions and E-Learning modules
Your development is supported through your Apprenticeship journey, with your learning focused towards achieving a qualification recognised across the motor industry. This will provide the foundation to develop your career, as there are lots of opportunities within our expanding dealer network to progress and move into new roles once you’re qualified
Please ensure you have copies of your GCSE, Scottish National, and Functional Skills certificates, as we may request to see them during the application process.
Training Outcome:
There are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme
Employer Description:As one of the UK’s leading dealer groups, Drive Motor Retail strive to make every customer visit extra special. Whether you’re popping in to have your car serviced or repaired; or you're searching for your next new or quality used car or van, our award-winning team will be more than happy to help.
Drive operates 25 franchise dealerships for Vauxhall, Hyundai, MG, Citroën and Peugeot in the North East, South West, East Midlands, Yorkshire and the Humber, Hampshire and Suffolk areas, giving both a national presence to the group whilst supporting a local community spirit.Working Hours :Monday - Friday, 8.30am - 5.30pm. However, each of our dealers will have different requirements.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Patience....Read more...
An apprenticeship with Scania is not just about work, it’s where friendships are made and exciting experiences are shared. Our Customer Advisor apprenticeship combines the best of both worlds, offering a unique opportunity to gain experience and knowledge in two essential areas of our business - front of house Customer Service and the technical world of Parts. Through a blend of hands-on experience and structured training, you’ll develop outstanding communication skills, learn about our business, and understand what it takes to deliver excellent customer service to our valued customers.Why Apply?Throughout your apprenticeship you will learn in a supportive environment with a dedicated mentor. You will gain a nationally recognised qualification in customer service with a thrilling career path ahead. This is a great way to start a rewarding career in the automotive industry. About You:We’re looking for individuals with a positive and welcoming attitude, along with a passion for learning and a shared understanding of the importance of great customer service. Strong communication and organisational skills are important, as well as the ability to work well within a team.Training:The qualification is aimed at individuals more advanced in their interpersonal skills and with experience of working with customers. The Customer Service Specialist Level 3 qualification will include Function Skills at Level 2 unless exemptions apply. Completion will lead to eligibility to join the Institute of Customer Service as an Individual membership at Professional Level.Training Outcome:At Scania, we invest considerably in staff development and training, and you can expect to receive comprehensive training to provide opportunities for career progression not only in the UK but throughout our Global Scania network.Employer Description:ScaniaWorking Hours :Monday - Friday, 8am - 4:30pm.Skills: Communication skills,Motivated,Team working....Read more...
An apprenticeship with Scania is not just about work, it’s where friendships are made and exciting experiences are shared. Our Customer Advisor apprenticeship combines the best of both worlds, offering a unique opportunity to gain experience and knowledge in two essential areas of our business - front of house Customer Service and the technical world of Parts. Through a blend of practical experience and structured training, you’ll develop outstanding communication skills, learn about our business, and understand what it takes to deliver excellent customer service to our valued customers.Why Apply?Throughout your apprenticeship you will learn in a supportive environment with a dedicated mentor. You will gain a nationally recognised qualification in customer service with a thrilling career path ahead. This is a great way to start a rewarding career in the automotive industry. About You:We’re looking for individuals with a positive and welcoming attitude, along with a passion for learning and a shared understanding of the importance of great customer service. Strong communication and organisational skills are important, as well as the ability to work well within a team.Training:The qualification is aimed at individuals more advanced in their interpersonal skills and with experience of working with customers. The Customer Service Specialist Level 3 qualification will include Functional Skills at Level 2 unless exemptions apply. Completion will lead to eligibility to join the Institute of Customer Service as an Individual membership at Professional Level.Training Outcome:At Scania, we invest considerably in staff development and training and you can expect to receive comprehensive training to provide opportunities for career progression not only in the UK but throughout our Global Scania network.Employer Description:Scania are a world-leading provider of transport solutions, manufacturing heavy vehicles intended for long-distance haulage, regional and local distribution of goods as well as construction and emergency service vehicles, buses and coaches.
Scania are a well-known global brand with production facilities in 11 countries in Europe, Asia and South America and assembly plants in 10 countries in Africa, Asia and EuropeWorking Hours :Monday - Friday 8am - 4:30pmSkills: Communication skills,Motivated,Team working....Read more...
An apprenticeship with Scania is not just about work, it’s where friendships are made and exciting experiences are shared.
Our Customer Advisor apprenticeship combines the best of both worlds, offering a unique opportunity to gain experience and knowledge in two essential areas of our business - front-of-house Customer Service and the technical world of Parts. Through a blend of hands-on experience and structured training, you’ll develop outstanding communication skills, learn about our business, and understand what it takes to deliver excellent customer service to our valued customers.
Why Apply?Throughout your apprenticeship you will learn in a supportive environment with a dedicated mentor. You will gain a nationally recognised qualification in customer service with a thrilling career path ahead. This is a great way to start a rewarding career in the automotive industry.
About You:We’re looking for individuals with a positive and welcoming attitude, along with a passion for learning and a shared understanding of the importance of great customer service. Strong communication and organisational skills are important, as well as the ability to work well within a team.Training:The qualification is aimed at individuals more advanced in their interpersonal skills and with experience of working with customers. The Customer Service Specialist Level 3 qualification will include Function Skills at Level 2 unless exemptions apply. Completion will lead to eligibility to join the Institute of Customer Service as an Individual membership at Professional Level.Training Outcome:At Scania, we invest considerably in staff development and training and you can expect to receive comprehensive training to provide opportunities for career progression not only in the UK but throughout our Global Scania network.Employer Description:Scania are a world-leading provider of transport solutions, manufacturing heavy vehicles intended for long-distance haulage, regional and local distribution of goods as well as construction and emergency service vehicles, buses and coaches.
Scania are a well-known global brand with production facilities in 11 countries in Europe, Asia and South America and assembly plants in 10 countries in Africa, Asia and EuropeWorking Hours :Monday - Friday between 8am - 4:30pm.Skills: Communication skills,Motivated,Team working....Read more...
An apprenticeship with Scania is not just about work, it’s where friendships are made and exciting experiences are shared. Our Customer Advisor apprenticeship combines the best of both worlds, offering a unique opportunity to gain experience and knowledge in two essential areas of our business - front of house Customer Service and the technical world of Parts. Through a blend of hands-on experience and structured training, you’ll develop outstanding communication skills, learn about our business, and understand what it takes to deliver excellent customer service to our valued customers.Why Apply?
Throughout your apprenticeship you will learn in a supportive environment with a dedicated mentor. You will gain a nationally recognised qualification in customer service with a thrilling career path ahead. This is a great way to start a rewarding career in the automotive industry. About You:
We’re looking for individuals with a positive and welcoming attitude, along with a passion for learning and a shared understanding of the importance of great customer service. Strong communication and organisational skills are important, as well as the ability to work well within a team.Training:The qualification is aimed at individuals more advanced in their interpersonal skills and with experience of working with customers. The Customer Service Specialist Level 3 qualification will include Function Skills at Level 2 unless exemptions apply. Completion will lead to eligibility to join the Institute of Customer Service as an Individual membership at Professional Level.Training Outcome:At Scania, we invest considerably in staff development and training and you can expect to receive comprehensive training to provide opportunities for career progression not only in the UK but throughout our Global Scania network.Employer Description:Scania are a world-leading provider of transport solutions, manufacturing heavy vehicles intended for long-distance haulage, regional and local distribution of goods as well as construction and emergency service vehicles, buses and coaches.
Scania are a well-known global brand with production facilities in 11 countries in Europe, Asia and South America and assembly plants in 10 countries in Africa, Asia and EuropeWorking Hours :Monday - Friday, 8am - 4:30pm.Skills: Communication skills,Motivated,Team working....Read more...
Schedule client meetings, including setting up calls, video conferences and face-to-face appointments
Manage client communications, including responding to queries and arranging meetings as necessary
Liaise with our introducers to keep them up to date on the progression of their referrals
Maintain accurate and up-to-date client records in the firm’s CRM and back-office systems
Prepare and process client applications, reports, and forms (e.g., pensions, investments, insurance)
Assist with the preparation of client meeting packs and reports, including gathering relevant financial data
Liaise with third-party providers (e.g., pension and investment companies, insurance providers) to process client applications and requests
Support to Financial Advisers:
Provide day-to-day administrative support to financial advisers, ensuring they have the necessary information for client meetings.
Attend and observe client appointments to build skills to assist in the preparation of suitability reports and other financial documents
Manage adviser diaries, ensuring appointments and deadlines are met
Compliance and Record Keeping:
Ensure that all client documentation and transactions are compliant with regulatory requirements.
Support the team with maintaining up-to-date records for audits and regulatory reviews
Monitor client reviews and ensure compliance with the firm's service level agreements and timelines
General Office Support:
Manage the filing, scanning, and organisation of paperwork.
Assist with the day-to-day running of the office, including ordering supplies and maintaining office equipment
Support other administrative tasks as needed to help ensure the smooth operation of the business
Client and Marketing Support:
Assist in the preparation of client newsletters, marketing materials, and social media content.
Coordinate client events and seminars, as required.
Training:Level 3 Financial Services Administrator apprenticeship standard.
The Financial Services Administrator apprenticeship is ideal for learners beginning an entry level role in the financial sector.As an entry level role, this apprenticeship provides the foundation knowledge, skills and experience for progression along a number of career paths.
Key Learning Outcomes:
A broad understanding of the financial services sector
An understanding of the role of the appropriate regulatory bodies
The importance of relationship building with clients and colleagues
Understanding of processes and procedures relevant to the role
How to develop commercial awareness
Building skills and capabilities within an organisation
Professional Qualifications:
R01 (CII)
Completion of R01 will provide a solid foundation for the learner and can lead on to progression to study in other areas
To help prepare the apprentice for the professional qualification, apprentices are provided with Simply Academy’s qualification resource package, alongside a structured study plan supported by a series of live revision sessions with our qualified tutors.Training Outcome:
Upon successful apprenticeship completion, the candidate can look forward to a permanent role with growth areas being wide and vast i.e.Financial Advisor, Insurance Advisor, Para Planner
Employer Description:Right Wealth Management is a growing, fast paced and exciting Independent Financial Advisory (IFA) firm based in Derby, with a national presence. We pride ourselves on being different, we say yes to everyone and encourage all UK adults to create a financial plan for them and their loved ones.
We deliver exceptional financial planning and protection services to individuals and businesses. Our ambitious team is committed to providing personalised financial solutions with a focus on building lasting relationships with our clients.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Self motivated,Positive attitude,Enthusiam for the industry....Read more...
Duties will inculde but are not restricted to:
Assisting tradesmen with the application of plaster finishes to walls, floors and ceilings
Assisting with the preparation of mortars
Preparing surfaces for the application of mortars
Ensuring that work areas are kept clean and safe
Managing receipt and distribution of materials onsite
Ensuring that company tools and machinery are kept in good working order
Training:
You will be working towards a Level 2 Plastering Apprenticeship Standard
You will receive on and off the job training and support from an assessor and an apprenticeship advisor
Individuals without level 1 English and maths will need to achieve this level and take the test for level 2 English and maths prior to taking the end-point assessment
You will be required to attend Cornwall College Camborne on a weekly basis as part of the apprenticeship training
Training Outcome:Our intention is to provide the successful candidate with the skills and confidence to work individually as a competent tradesman on an employed or self-employed basis. Career progression and salary will be defined by the candidates own level of motivation and ambition.Employer Description:Truform Plastering provide all internal and external plastering, both domestic and commercial, covering the whole of Cornwall. Primarily, we provide modern finishes to new builds and alteration works for small to medium sized builders and developers. We pride ourselves on our consistently high quality of work, attention to detail and professional service. These are the values we trade on.Working Hours :Monday - Friday, 07:45 - 16:15.(Travel time and work site is variable).Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Number skills,Logical,Team working,Initiative,Patience....Read more...
Duties will include but are not restricted to:
Dog walking and offering exercise opportunities
Preparing and providing feed and water
Handling and care of animals
Promote and maintain health and well-being
Supporting an animal's basic medications (under supervision)
Prepare, clean and disinfect accommodation
Encouraging effective working relationships
Welcome, receive and speak with visitors
Carry out basic reception duties
Represent the company professionally
Training:You will be working towards a Level 2 Animal Care & Welfare Assistant Apprenticeship Standard.
You will receive on and off-the-job training and support from an assessor and an Apprenticeship advisor.
You will be required to attend Cornwall College Duchy Rosewarne on a weekly basis as part of the apprenticeship training.Training Outcome:Upon successful completion of the apprenticeship there might be an opportunity to stay working with the employer.Employer Description:Roseland Kennels and Cattery is a family run, purpose built, modern boarding kennels and cattery set on the edge of the beautiful Roseland Peninsular. The up to date boarding facilities provide the guests with a relaxing holiday or short stay away from home. The first block of sixteen kennels adjoin the reception area and usually house the smaller or older dogs. The second block comprises of twenty modern kennels built from recycled plastics, making Roseland Kennels one of the greenest around.
With the support of a fantastic team, Roseland are proud to hold a three-star operator’s licence awarded by Cornwall Council.Working Hours :5 days, working between Sunday to Monday, split shifts 7.30am to 12pm and 2pm to 5pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
Duties for the Business Administration Apprentice will include:
Answer the telephones, take messages and deal with client enquiries
Prepare letters, respond to e-mails and post duties
Diary management and meet & greet clients in a professional manner
Input client information into a bespoke database programme and update as required
Prepare documentation and reports for client meetings
Checking compliance with financial service rules
Extra responsibilities will be added as the Apprentice develops
You will be given full training on all areas and the relevant IT systems, so proficient IT skills are helpful, along with a high standard of English.
You will learn from onsite mentors and will be given full support to achieve your apprenticeship.Training:Level 3 Business Administrator Apprenticeship Standard:
This is an Advanced Apprenticeship in Business Administration and will include a combination of on and off the job training in the workplace
You will have monthly mentoring and guidance at work from a Craven College Learning & Development Advisor and monthly online seminars
After approximately 18 months you will be entered to undertake an End Point Assessment, to complete your apprenticeship
Training Outcome:
On completion of the program, the apprentice will have the opportunity to obtain permanent employment and further training to enhance their skills and increase their responsibilities
Employer Description:Colyer Management Services is a thriving wealth management practice based between Pickering and Scarborough. They provide investment and wealth management services to a large portfolio of high-end clients. Please take a look at their website for further information.Working Hours :Monday to Friday, between 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,High standard of English....Read more...
An apprenticeship with Scania is not just about work, it’s where friendships are made and exciting experiences are shared. Our Customer Advisor apprenticeship combines the best of both worlds, offering a unique opportunity to gain experience and knowledge in two essential areas of our business - front of house Customer Service and the technical world of Parts. Through a blend of hands-on experience and structured training, you’ll develop outstanding communication skills, learn about our business, and understand what it takes to deliver excellent customer service to our valued customers.Why Apply?Throughout your apprenticeship you will learn in a supportive environment with a dedicated mentor. You will gain a nationally recognised qualification in customer service with a thrilling career path ahead. This is a great way to start a rewarding career in the automotive industry. About You:We’re looking for individuals with a positive and welcoming attitude, along with a passion for learning and a shared understanding of the importance of great customer service. Strong communication and organisational skills are important, as well as the ability to work well within a team.Training:The qualification is aimed at individuals more advanced in their interpersonal skills and with experience of working with customers. The Customer Service Specialist Level 3 qualification will include Function Skills at Level 2 unless exemptions apply. Completion will lead to eligibility to join the Institute of Customer Service as an Individual membership at Professional Level.Training Outcome:At Scania, we invest considerably in staff development and training and you can expect to receive comprehensive training to provide opportunities for career progression not only in the UK but throughout our Global Scania network.Employer Description:As a Scania dealer, West Pennine Trucks is committed to providing excellent customer service to make sure your commercial vehicles are where you need them to be - on the road. They cover the North West and North Wales, with our dealerships in Trafford Park, Oswestry, Middleton, Stoke-on-Trent, Telford and Knighton.
Their services ensure you get the highest quality advice, maintenance and parts as they understand the cost of mechanical failures and downtime.Working Hours :Monday - Friday, 8am - 4:30pmSkills: Communication skills,Motivated,Team working....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include;
- Actively approach your customers, engaging with them naturally
- Understand customer needs and provide appropriate solutions
- Work with colleagues across the store to help and support them
- Turn negative customer situations into positive outcomes
- Encourage customer feedback, share it with managers and use it to improve service
- Utilise all available tools and systems to maximise sales
- Have a full understanding of the processes relevant to your role and store
- Take personal responsibility for operating in a safe and legally compliant way
- Adhere to all policies & procedures relevant to your role
- You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits;
- UK National hourly rate £12.21 per hour
- An award-winning pension scheme
- ShareSave options
- 6.6 weeks holiday
- Employee Assistant Programme
- Shopping discounts
- Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsibilities.Training:Customer Service Practitioner Apprenticeship L2 including Functional Skills in Maths and EnglishTraining Outcome:Ongoing training and development. The expected duration of this apprenticeship is 15 months, however you will join the B&Q family on a permanent contract.Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :30 hours per week, on a shift pattern basis, Monday-Sunday 7:00am-10:00pm, exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include;
- Actively approach your customers, engaging with them naturally
- Understand customer needs and provide appropriate solutions
- Work with colleagues across the store to help and support them
- Turn negative customer situations into positive outcomes
- Encourage customer feedback, share it with managers and use it to improve service
- Utilise all available tools and systems to maximise sales
- Have a full understanding of the processes relevant to your role and store
- Take personal responsibility for operating in a safe and legally compliant way
- Adhere to all policies & procedures relevant to your role
- You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits;
- UK Notional hourly rate £12.21 per hour
- An award-winning pension scheme
- ShareSave options
- 6.6 weeks holiday
- Employee Assistant Programme
- Shopping discounts
- Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Customer Service Practitioner Level 2, alongside your daily roles and responsiblities.Training:
Customer Service Practitioner Apprenticeship L2 including Functional Skills in maths and English
Training Outcome:
Ongoing training and development. The expected duration of this apprenticeship is 15 months, however you will join the B&Q family on a permanent contract
Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :18.75 hours per week, on a shift pattern basis, Monday- Sunday 7:00am- 10:00pm, exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include;
Actively approach your customers, engaging with them naturally
Understand customer needs and provide appropriate solutions
Work with colleagues across the store to help and support them
Turn negative customer situations into positive outcomes
Encourage customer feedback, share it with managers and use it to improve service
Utilise all available tools and systems to maximise sales
Have a full understanding of the processes relevant to your role and store
Take personal responsibility for operating in a safe and legally compliant way
Adhere to all policies & procedures relevant to your role
You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits;
UK National hourly rate £12.21 per hour (Plus an £0.54 per hour, store specific location allowance)
An award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistant Programme
Shopping discounts
Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Customer Service Practitioner Level 2, alongside your daily roles and responsiblities.Training:
Customer Service Practitioner Apprenticeship Level 2, including Functional Skills in Maths and English.
Training Outcome:
Ongoing training and development. The expected duration of this apprenticeship is 15 months, however you will join the B&Q family on a permanent contract.
Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :30 hours per week. Monday - Friday, 5.00pm - 10.00pm.Skills: Team Working,Organisation Skills....Read more...
Parts Advisors are also known as vehicle parts operatives. They are responsible for ordering, selling and managing stock control on a wide range of vehicle parts and accessories.
Whilst the role may vary by employed based on the specific needs to the location, the duties of a Parts Advisor Apprentice will typically include:
Building relationships with internal and external customers
Taking orders from customers in person and over the phone
Maintaining stock room
Identifying parts
Processing payments for parts sold
Working with technicians to ensure they have the correct parts to complete their work
Training:
The Programme typically lasts between 12 and 24 months depending on the career path chosen and you'll achieve a nationally recognised level 2 qualification in Customer Service
All of our Apprentices are employed through the Dealer Network and attend week-long block training at our state-of-the-art Training Centre in Coventry
Block training is complemented by a combination of regular coaching visits from one of our experienced Coaches as well as Virtual Classroom sessions and E-Learning modules
Your development is supported through your Stellantis Apprenticeship journey, with your learning focused towards achieving a qualification recognised across the motor industry. This will provide the foundation to develop your career, as there are lots of opportunities within our expanding Dealer Network to progress and move into new roles once you’re qualified
Please ensure you have copies of your GCSE or Scottish National or Functional Skills certificates, as we may request to see them during the application process.
Training Outcome:
There are lots of opportunities within our expanding retailer network to progress and move into new roles once you’ve successfully completed the programme.
Employer Description:Drive Vauxhall is one of the country's leading dealer groups, with 22 franchise dealerships all over England. We aim to uphold our excellent reputation, with our call centre already providing "best-in-industry" customer service to over 40,000 callers per month. You can also rest assured that we're fully regulated by the FCA.Working Hours :A typical working week could be 40 hours, Monday - Friday, 8.30am - 5.30pm. However, each of our dealers will have different requirements.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Initiative....Read more...
An exciting opportunity to work for Motus Commercials as part of a highly skilled work force that is committed to quality. The course is fully supported with all of the training you require to become fully qualified. With the rapid increase in the complexity of today’s trucks - and the technology needed to keep them up and running - first class training for those involved in the vital servicing and maintenance of these vehicles has become more important than ever. The DAF Apprenticeship Programme gives you the chance to join the select group of specialist technicians working on some of the most modern, sophisticated trucks on the road.
The day-to-day tasks include:
Observing and assisting senior technicians
Following health and safety procedures
Servicing
MOT’s
All aspects of vehicle maintenance and repair
Training:Not only will Apprentices be working and be trained at a Motus garage, but they will also attend our DAF Nottingham Training Centre four times a year for two-week periods to work towards their Level 3 in Heavy Vehicle Maintenance and Repair. An advisor will visit at least every six weeks as part of a close support network to ensure that apprentices are both enjoying and succeeding in their course. An apprentice’s training includes:
Heavy Vehicle Maintenance and Repair Standard
Functional skills if needed in maths & English
Training Outcome:High quality apprenticeship which gives their apprentices the potential opportunity to advance, succeed and fulfil all ambitions for a career in the motor industry and, with such a wide range of skills instilled, an apprentice can potentially move into any other area of the motor industry.Employer Description:Welcome to Motus Commercials DAF
Motus Commercials is the largest DAF Trucks Dealer Group in the world and the largest Independent Commercial Vehicle Dealer Group in the UK.
We have a wide range of New DAF trucks and Used DAF Trucks for sale across all our DAF Dealerships.Working Hours :Monday-Friday, hours to be confirmed.Skills: Communication skills,Attention to detail,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative....Read more...
An exciting opportunity to work for Motus Commercials as part of a highly skilled work force that is committed to quality. The course is fully supported with all of the training you require to become fully qualified. With the rapid increase in the complexity of today’s trucks - and the technology needed to keep them up and running - first class training for those involved in the vital servicing and maintenance of these vehicles has become more important than ever. The DAF Apprenticeship Programme gives you the chance to join the select group of specialist technicians working on some of the most modern, sophisticated trucks on the road.
The day-to-day tasks include:
Observing and assisting senior technicians
Following health and safety procedures
Servicing
MOT’s
All aspects of vehicle maintenance and repair
Training:Not only will Apprentices be working and be trained at a Motus garage, but they will also attend our DAF Nottingham Training Centre four times a year for two-week periods to work towards their Level 3 in Heavy Vehicle Maintenance and Repair. An advisor will visit at least every six weeks as part of a close support network to ensure that Apprentices are both enjoying and succeeding in their course. An Apprentice’s training includes:
Heavy Vehicle Maintenance and Repair Standard
Functional skills if needed in maths & English
Training Outcome:High quality Apprenticeship which gives their Apprentices the potential opportunity to advance, succeed and fulfil all ambitions for a career in the motor industry and, with such a wide range of skills instilled, an Apprentice can potentially move into any other area of the motor industry.Employer Description:Welcome to Motus Commercials DAF
Motus Commercials is the largest DAF Trucks Dealer Group in the world and the largest Independent Commercial Vehicle Dealer Group in the UK.
We have a wide range of New DAF trucks and Used DAF Trucks for sale across all our DAF Dealerships.Working Hours :Monday-Friday, hours to be confirmed.Skills: Communication skills,Attention to detail,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative....Read more...
An exciting opportunity to work for Motus Commercials as part of a highly skilled work force that is committed to quality. The course is fully supported with all of the training you require to become fully qualified. With the rapid increase in the complexity of today’s trucks - and the technology needed to keep them up and running - first class training for those involved in the vital servicing and maintenance of these vehicles has become more important than ever. The DAF Apprenticeship Programme gives you the chance to join the select group of specialist technicians working on some of the most modern, sophisticated trucks on the road.
The day-to-day tasks include:
Observing and assisting senior technicians
Following health and safety procedures
Servicing
MOT’s
All aspects of vehicle maintenance and repair
Training:Not only will Apprentices be working and be trained at a Motus garage, but they will also attend our DAF Nottingham Training Centre four times a year for two-week periods to work towards their Level 3 in Heavy Vehicle Maintenance and Repair. An advisor will visit at least every six weeks as part of a close support network to ensure that Apprentices are both enjoying and succeeding in their course. An Apprentice’s training includes:
Heavy Vehicle Maintenance and Repair Standard
Functional skills if needed in maths & English
Training Outcome:
High quality Apprenticeship which gives their Apprentices the potential opportunity to advance, succeed and fulfil all ambitions for a career in the motor industry and, with such a wide range of skills instilled, an Apprentice can potentially move into any other area of the motor industry
Employer Description:Welcome to Motus Commercials DAF
Motus Commercials is the largest DAF Trucks Dealer Group in the world and the largest Independent Commercial Vehicle Dealer Group in the UK.
We have a wide range of New DAF trucks and Used DAF Trucks for sale across all our DAF Dealerships.Working Hours :Monday-Friday, hours to be confirmed.Skills: Communication skills,Attention to detail,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative....Read more...
An exciting opportunity to work for Motus Commercials as part of a highly skilled work force that is committed to quality. The course is fully supported with all of the training you require to become fully qualified. With the rapid increase in the complexity of today’s trucks - and the technology needed to keep them up and running - first class training for those involved in the vital servicing and maintenance of these vehicles has become more important than ever. The DAF Apprenticeship Programme gives you the chance to join the select group of specialist technicians working on some of the most modern, sophisticated trucks on the road.
The day-to-day tasks include:
Observing and assisting senior technicians
Following health and safety procedures
Servicing
MOT’s
All aspects of vehicle maintenance and repair
Training:Not only will Apprentices be working and be trained at a Motus garage, but they will also attend our DAF Nottingham Training Centre four times a year for two-week periods to work towards their Level 3 in Heavy Vehicle Maintenance and Repair. An advisor will visit at least every six weeks as part of a close support network to ensure that Apprentices are both enjoying and succeeding in their course. An Apprentice’s training includes:
Heavy Vehicle Maintenance and Repair Standard
Functional skills if needed in maths & English
Training Outcome:High quality Apprenticeship which gives their Apprentices the potential opportunity to advance, succeed and fulfil all ambitions for a career in the motor industry and, with such a wide range of skills instilled, an Apprentice can potentially move into any other area of the motor industry.Employer Description:Welcome to Motus Commercials DAF
Motus Commercials is the largest DAF Trucks Dealer Group in the world and the largest Independent Commercial Vehicle Dealer Group in the UK.
We have a wide range of New DAF trucks and Used DAF Trucks for sale across all our DAF Dealerships.Working Hours :Monday-Friday, hours to be confirmed.Skills: Communication skills,Attention to detail,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative....Read more...
An exciting opportunity to work for Motus Commercials as part of a highly skilled work force that is committed to quality. The course is fully supported with all of the training you require to become fully qualified. With the rapid increase in the complexity of today’s trucks - and the technology needed to keep them up and running - first class training for those involved in the vital servicing and maintenance of these vehicles has become more important than ever. The DAF Apprenticeship Programme gives you the chance to join the select group of specialist technicians working on some of the most modern, sophisticated trucks on the road.
The day-to-day tasks include:
Observing and assisting senior technicians
Following health and safety procedures
Servicing
MOT’s
All aspects of vehicle maintenance and repair
Training:Not only will apprentices be working and be trained at a Motus garage, but they will also attend our DAF Nottingham Training Centre four times a year for two-week periods to work towards their Level 3 in Heavy Vehicle Maintenance and Repair. An advisor will visit at least every six weeks as part of a close support network to ensure that apprentices are both enjoying and succeeding in their course. An apprentice’s training includes:
Heavy Vehicle Maintenance and Repair Standard
Functional skills if needed in maths & English
Training Outcome:High quality apprenticeship which gives their apprentices the potential opportunity to advance, succeed and fulfil all ambitions for a career in the motor industry and, with such a wide range of skills instilled, an apprentice can potentially move into any other area of the motor industry.Employer Description:Welcome to Motus Commercials DAF
Motus Commercials is the largest DAF Trucks Dealer Group in the world and the largest Independent Commercial Vehicle Dealer Group in the UK.
We have a wide range of New DAF trucks and Used DAF Trucks for sale across all our DAF Dealerships.Working Hours :Monday-Friday, hours to be confirmed.Skills: Communication skills,Attention to detail,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative....Read more...
An exciting opportunity to work for Motus Commercials as part of a highly skilled work force that is committed to quality. The course is fully supported with all of the training you require to become fully qualified. With the rapid increase in the complexity of today’s trucks - and the technology needed to keep them up and running - first class training for those involved in the vital servicing and maintenance of these vehicles has become more important than ever. The DAF Apprenticeship Programme gives you the chance to join the select group of specialist technicians working on some of the most modern, sophisticated trucks on the road.
The day-to-day tasks include:
Observing and assisting senior technicians
Following health and safety procedures
Servicing
MOT’s
All aspects of vehicle maintenance and repair
Training:Not only will apprentices be working and be trained at a Motus garage, but they will also attend our DAF Nottingham Training Centre four times a year for two-week periods to work towards their Level 3 in Heavy Vehicle Maintenance and Repair. An advisor will visit at least every six weeks as part of a close support network to ensure that apprentices are both enjoying and succeeding in their course. An apprentice’s training includes:
Heavy Vehicle Maintenance and Repair Standard
Functional skills if needed in maths & English
Training Outcome:High quality apprenticeship which gives their apprentices the potential opportunity to advance, succeed and fulfil all ambitions for a career in the motor industry and, with such a wide range of skills instilled, an apprentice can potentially move into any other area of the motor industry.Employer Description:Welcome to Motus Commercials DAF
Motus Commercials is the largest DAF Trucks Dealer Group in the world and the largest Independent Commercial Vehicle Dealer Group in the UK.
We have a wide range of New DAF trucks and Used DAF Trucks for sale across all our DAF Dealerships.Working Hours :Monday-Friday, hours to be confirmed.Skills: Communication skills,Attention to detail,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative....Read more...
An exciting opportunity to work for Motus Commercials as part of a highly skilled workforce that is committed to quality. The course is fully supported with all of the training you require to become fully qualified. With the rapid increase in the complexity of today’s trucks - and the technology needed to keep them up and running - first-class training for those involved in the vital servicing and maintenance of these vehicles has become more important than ever. The DAF Apprenticeship Programme gives you the chance to join a select group of specialist technicians working on some of the most modern, sophisticated trucks on the road.
The day-to-day tasks include:
Observing and assisting senior technicians
Following health and safety procedures
Servicing
MOT’s
All aspects of vehicle maintenance and repair
Training:Not only will apprentices be working and be trained at a Motus garage, but they will also attend our DAF Nottingham Training Centre four times a year for two-week periods to work towards their Level 3 in Heavy Vehicle Maintenance and Repair. An advisor will visit at least every six weeks as part of a close support network to ensure that apprentices are both enjoying and succeeding in their course. An apprentice’s training includes:
Heavy Vehicle Maintenance and Repair Standard
Functional skills if needed in maths & English
Training Outcome:High-quality Apprenticeship which gives their apprentices the potential opportunity to advance, succeed and fulfil all ambitions for a career in the motor industry and, with such a wide range of skills instilled, an apprentice can potentially move into any other area of the motor industry.Employer Description:Welcome to Motus Commercials DAF
Motus Commercials is the largest DAF Trucks Dealer Group in the world and the largest Independent Commercial Vehicle Dealer Group in the UK.
We have a wide range of New DAF trucks and Used DAF Trucks for sale across all our DAF Dealerships.Working Hours :Monday-Friday, hours to be confirmed.Skills: Communication skills,Attention to detail,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative....Read more...
An exciting opportunity to work for Motus Commercials as part of a highly skilled work force that is committed to quality. The course is fully supported with all of the training you require to become fully qualified. With the rapid increase in the complexity of today’s trucks - and the technology needed to keep them up and running - first class training for those involved in the vital servicing and maintenance of these vehicles has become more important than ever. The DAF Apprenticeship Programme gives you the chance to join the select group of specialist technicians working on some of the most modern, sophisticated trucks on the road.
The day-to-day tasks include:
Observing and assisting senior technicians
Following health and safety procedures
Servicing
MOT’s
All aspects of vehicle maintenance and repair
Training:Not only will apprentices be working and be trained at a Motus garage, but they will also attend our DAF Nottingham Training Centre four times a year for two-week periods to work towards their Level 3 in Heavy Vehicle Maintenance and Repair. An advisor will visit at least every six weeks as part of a close support network to ensure that apprentices are both enjoying and succeeding in their course. An apprentice’s training includes:
Heavy Vehicle Maintenance and Repair Standard
Functional skills if needed in maths & English
Training Outcome:High-quality apprenticeship which gives their apprentices the potential opportunity to advance, succeed and fulfil all ambitions for a career in the motor industry and, with such a wide range of skills instilled, an apprentice can potentially move into any other area of the motor industry.Employer Description:Welcome to Motus Commercials DAF
Motus Commercials is the largest DAF Trucks Dealer Group in the world and the largest Independent Commercial Vehicle Dealer Group in the UK.
We have a wide range of New DAF trucks and Used DAF Trucks for sale across all our DAF Dealerships.Working Hours :Monday-Friday, hours to be confirmed.Skills: Communication skills,Attention to detail,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative....Read more...
