Bodyshop Advisor / Customer Service Advisor Role:
- Salary up to £36,000 per annum
- Permanent role
I am currently working with a highly efficient and well equipped Bodyshop who are now looking for an experienced Bodyshop Advisor to join their busy site in Loudwater area.
Key Responsibilities as a Bodyshop Advisor / Customer Service Advisor:
- You will be responsible for the meet and greet of customers, bookings, courtesy car diary control, and customer updates.
- Liaising with third party companies such as insurance and car hire companies.
- As the first point of contact for customers the role requires a motivated and enthusiastic individual with excellent communication skills.
As a Bodyshop Advisor / Customer Service Advisor you will:
- Must have worked / or currently working within a similar role within an accident repair centre or within the Motor Trade.
- These tasks require excellent organisational skills with an attention to detail and a quality focus.
- You must have similar experience as an administrator or customer service advisor within the motor trade ideally within an accident reapir centre
If you are interested in finding out more get in contact by calling Piam Pishgoo on 01202 55291 / piam@holtautomotive.co.uk or send us your CV by Clicking Apply Now!
Bodyshop Administrator up to £36,000 Bodyshop Loudwater
Bodyshop Administrator / Bodyshop Advisor / Bodyshop Customer Service Advisor / Bodyshop CSA....Read more...
Bodyshop Advisor / Customer Service Advisor Role:
- Salary up to £36,000 per annum
- Permanent role
I am currently working with a highly efficient and well equipped Bodyshop who are now looking for an experienced Bodyshop Advisor to join their busy site in the Maidenhead area.
Key Responsibilities as a Bodyshop Advisor / Customer Service Advisor:
- You will be responsible for the meet and greet of customers, bookings, courtesy car diary control, and customer updates.
- Liaising with third party companies such as insurance and car hire companies.
- As the first point of contact for customers the role requires a motivated and enthusiastic individual with excellent communication skills.
As a Bodyshop Advisor / Customer Service Advisor you will:
- Must have worked / or currently working within a similar role within an accident repair centre or within the Motor Trade.
- These tasks require excellent organisational skills with an attention to detail and a quality focus.
- You must have similar experience as an administrator or customer service advisor within the motor trade ideally within an accident repair centre
If you are interested in finding out more get in contact by calling Piam Pishgoo on 01202 55291 / piam@holtautomotive.co.uk or send us your CV by Clicking Apply Now!
....Read more...
Bodyshop Advisor / Customer Service Advisor:
- Up to £36,000 per annum
- 23 Days Holiday + Bank Holidays
- Permanent Role
- Mon to Fri 8am - 5:30pm
I am currently working with a highly efficient and well equipped Bodyshop who are now looking for an experienced Bodyshop Advisor to join their busy site in Leatherhead area.
Key Responsibilities as a Bodyshop Advisor / Customer Service Advisor:
- You will be responsible for the meet and greet of customers, bookings, courtesy car diary control, and customer updates.
- Liaising with third party companies such as insurance and car hire companies.
- As the first point of contact for customers the role requires a motivated and enthusiastic individual with excellent communication skills.
As a Bodyshop Advisor / Customer Service Advisor you will:
- Must have worked / or currently working within a similar role within an accident repair centre or within the Motor Trade.
- These tasks require excellent organisational skills with an attention to detail and a quality focus.
- You must have similar experience as an administrator or customer service advisor within the motor trade ideally within an accident repair centre
If you are interested in finding out more get in contact with Piam Pishgoo on piam@holtautomotive.co.uk / 01202 55291 or send us your CV by Clicking Apply Now!....Read more...
Parts Advisor
Salary: up to £35000 per annum + Bonus
Location: Croydon
Job Type: Full-time, Permanent
Hours: Monday to Friday - 8am to 5pm + 1 in 3 Saturday Mornings
We are looking for an experienced Parts Advisor to join a leading commercial vehicle dealership based in Croydon.
Parts Advisor Key Responsibilities
- Provide efficient parts support to the service and workshop teams.
- Maintain accurate stock levels and manage inventory.
- Order and source specialist parts when required.
- Carry out regular stock checks and ensure parts are correctly delivered.
- Deliver excellent customer service both internally and externally.
Parts Advisor Requirements
- Previous experience in an automotive / commercial vehicle parts role.
- Strong IT and administration skills.
- Excellent communication and customer service skills.
- Full UK driving licence (essential).
Parts Advisor Benefits
- Competitive salary of up to £35000 per annum
- Opportunity to work with a reputable multi-site dealership.
- Ongoing training and career development.
How to Apply If you are interested in this Parts Advisor position in Croydon, please contact John Barnes on 07955 081 481, email john@holtrecruitment.com, or click Apply Now to submit your CV.....Read more...
An opportunity has arisen for a Senior Service Advisor to join a well-established vehicle dealership, specialising in the sales, servicing and maintenance of commercial vehicles.
As a Senior Service Advisor, you will lead the Service Advisor team while ensuring an efficient after-sales operation and delivering excellent customer experience.
This full-time, permanent role offers a salary up to £37,620 for 46.5 hours work week plus performance-related bonus of up to £1,720 per annum and benefits.
You will be responsible for:
? Overseeing the daily operation of the Service Reception.
? Providing a professional service to customers in person and over the telephone.
? Scheduling vehicle servicing, maintenance and repair appointments.
? Preparing and managing repair orders using the dealership management system.
? Completing vehicle check-in procedures and recording customer requirements.
? Keeping customers informed throughout the repair process.
? Obtaining approval for additional repair work where required.
? Coordinating vehicle collections, deliveries and handovers.
? Explaining completed work and advising customers on future maintenance requirements.
? Reviewing vehicle service histories and identifying maintenance and upselling opportunities.
What we are looking for:
? Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator, Aftersales Advisor, Customer Service Advisor or in a similar role.
? Prior experience working within automotive industry.
? Background in leading, coaching or supporting a team.
? Excellent customer service and communication skills.
? Strong organisational skills with excellent attention to detail.
? Good IT and administrative skills.
? Full UK driving licence.
Working Pattern:
? Monday to Friday, 8:00am - 6:00pm.
? 1 in 4 Saturdays: 7:00am - 1:00pm
Whats on offer:
? Competitive salary
? 22 days annual leave plus bank holidays
? Group Profit Sha....Read more...
An opportunity has arisen for a Service Advisor to join a commercial vehicle dealer specialising in the sale, servicing, and repair of vans and trucks supporting businesses with new and Approved Used vehicles, genuine parts, and comprehensive aftersales services.
As a Service Advisor, you will be the main point of contact for customers, coordinating vehicle service and repair work while ensuring a smooth aftersales experience.
This full-time role offers a salary of £32,780 - £34,380 per annum, plus a performance-related bonus of up to £1,720 per annum and benefits.
You will be responsible for:
? Welcoming customers in person and over the telephone in a professional manner.
? Booking vehicle servicing, maintenance and repair appointments.
? Preparing and managing repair orders using the dealership management system.
? Completing vehicle check-in procedures, recording vehicle condition and customer requirements.
? Keeping customers updated throughout the repair process.
? Obtaining approval for any additional work identified during servicing.
? Arranging vehicle collections, deliveries and customer handovers.
? Ensuring service documentation is accurate to support invoicing and workshop administration.
? Reviewing vehicle service records to identify suitable maintenance recommendations.
? Delivering a high standard of customer service throughout the customer journey.
? Supporting the day-to-day running of the service department.
What we are looking for:
? Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator, Aftersales Advisor, Customer Service Advisor or in a similar role.
? Prior experience within automotive industry.
? Strong customer service and communication skills.
? Excellent organisational skills with good attention to detail.
? Good IT and administrative abilities.
? Ability to manage priorities effectively in a busy environment.
? Professional, positive and ....Read more...
An opportunity has arisen for a Service Advisor to join a commercial vehicle dealer specialising in the sale, servicing, and repair of vans and trucks supporting businesses with new and Approved Used vehicles, genuine parts, and comprehensive aftersales services.
As a Service Advisor, you will be the main point of contact for customers, coordinating vehicle service and repair work while ensuring a smooth aftersales experience.
This full-time role offers a salary of £32,780 - £34,380 per annum, plus a performance-related bonus of up to £1,720 per annum and benefits.
You will be responsible for:
? Welcoming customers in person and over the telephone in a professional manner.
? Booking vehicle servicing, maintenance and repair appointments.
? Preparing and managing repair orders using the dealership management system.
? Completing vehicle check-in procedures, recording vehicle condition and customer requirements.
? Keeping customers updated throughout the repair process.
? Obtaining approval for any additional work identified during servicing.
? Arranging vehicle collections, deliveries and customer handovers.
? Ensuring service documentation is accurate to support invoicing and workshop administration.
? Reviewing vehicle service records to identify suitable maintenance recommendations.
? Delivering a high standard of customer service throughout the customer journey.
? Supporting the day-to-day running of the service department.
What we are looking for:
? Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator, Aftersales Advisor, Customer Service Advisor or in a similar role.
? Prior experience within automotive industry.
? Strong customer service and communication skills.
? Excellent organisational skills with good attention to detail.
? Good IT and administrative abilities.
? Ability to manage priorities effectively in a busy environment.
? Professional, positive and ....Read more...
An opportunity has arisen for a Service Advisor to join a commercial vehicle dealer specialising in the sale, servicing, and repair of vans and trucks supporting businesses with new and Approved Used vehicles, genuine parts, and comprehensive aftersales services.
As a Service Advisor, you will be the main point of contact for customers, coordinating vehicle service and repair work while ensuring a smooth aftersales experience.
This full-time role offers a salary of £32,600 - £34,200 per annum, plus a performance-related bonus of up to £1,720 per annum and benefits.
We are looking for two Advisors, one on a permanent basis and one on a 12-month fixed-term contract to provide maternity cover.
You will be responsible for:
? Welcoming customers in person and over the telephone in a professional manner.
? Booking vehicle servicing, maintenance and repair appointments.
? Preparing and managing repair orders using the dealership management system.
? Completing vehicle check-in procedures, recording vehicle condition and customer requirements.
? Keeping customers updated throughout the repair process.
? Obtaining approval for any additional work identified during servicing.
? Arranging vehicle collections, deliveries and customer handovers.
? Ensuring service documentation is accurate to support invoicing and workshop administration.
? Reviewing vehicle service records to identify suitable maintenance recommendations.
? Delivering a high standard of customer service throughout the customer journey.
? Supporting the day-to-day running of the service department.
What we are looking for:
? Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator, Aftersales Advisor, Customer Service Advisor or in a similar role.
? Prior experience within automotive industry.
? Strong customer service and communication skills.
? Excellent organisational skills with good attention to detail.
? Good I....Read more...
Circa £32k + £3k Sales Bonuses, Well Established Blue Chip Company, Permanent RoleWe are seeking a motivated and customer-focused parts sales advisor to join a busy automotive parts operation in Cambridge. This is an excellent opportunity for an experienced parts sales advisor, or mechanic who is looking to step away from the tools.The Role As a parts sales advisor, you will be responsible for identifying and supplying the correct vehicle parts, maximising sales opportunities, and providing exceptional support to both trade and retail customers. You will work closely with colleagues to achieve sales objectives while maintaining high standards of customer service and operational efficiency. This role will mainly be focused on ‘warm’ sales, however occasional outreach to potential new customersKey Responsibilities
Accurately identify and supply vehicle parts that meet customer requirements.
Maximise sales by promoting products, special offers, and identifying upselling opportunities.
Maintain up-to-date product knowledge through training, technical bulletins, catalogues, and product updates.
Deliver exceptional customer service through telephone, email, and face-to-face interactions.
Build and maintain strong relationships with customers through regular communication.
Progress customer orders efficiently while providing expert advice and support.
Handle customer enquiries, concerns, and complaints professionally and effectively.
Maintain accurate customer records in line with data protection requirements.
Process customer orders, payments, and documentation accurately using internal systems.
Source additional parts from external suppliers or partner locations when necessary.
Skills & Experience The ideal parts sales advisor will have:
Previous experience within an automotive parts, distribution, or customer sales environment.
Experience dealing with trade and retail customers over the telephone and in person.
A proven ability to identify sales opportunities and achieve targets.
Good IT skills and confidence using parts lookup and ordering systems.
Knowledge of parts and vehicle materials
Working Hours
Monday to Friday: 8:00am – 5:00pm
1 in 4 Saturdays: 8:00am – 1:00pm
What We're Looking For The successful parts sales advisor will be enthusiastic, organised, and committed to delivering first-class customer service. You'll be confident handling multiple priorities, enjoy working in a target-driven environment, and be passionate about helping customers find the right solutions.If you're an experienced parts sales advisor looking to join a professional automotive business offering excellent earning potential and long-term career development, we'd love to hear from you.If you are interested in this parts sales advisor role, please apply now or contact Grace at E3 Recruitment....Read more...
An opportunity has arisen for a Senior Service Advisor to join a well-established vehicle dealership, specialising in the sales, servicing and maintenance of commercial vehicles.
As a Senior Service Advisor, you will lead the Service Advisor team while ensuring an efficient after-sales operation and delivering excellent customer experience.
This full-time, permanent role offers a salary up to £37,620 for 46.5 hours work week plus performance-related bonus of up to £1,720 per annum and benefits.
You will be responsible for:
* Overseeing the daily operation of the Service Reception.
* Providing a professional service to customers in person and over the telephone.
* Scheduling vehicle servicing, maintenance and repair appointments.
* Preparing and managing repair orders using the dealership management system.
* Completing vehicle check-in procedures and recording customer requirements.
* Keeping customers informed throughout the repair process.
* Obtaining approval for additional repair work where required.
* Coordinating vehicle collections, deliveries and handovers.
* Explaining completed work and advising customers on future maintenance requirements.
* Reviewing vehicle service histories and identifying maintenance and upselling opportunities.
What we are looking for:
* Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator, Aftersales Advisor, Customer Service Advisor or in a similar role.
* Prior experience working within automotive industry.
* Background in leading, coaching or supporting a team.
* Excellent customer service and communication skills.
* Strong organisational skills with excellent attention to detail.
* Good IT and administrative skills.
* Full UK driving licence.
Working Pattern:
* Monday to Friday, 8:00am - 6:00pm.
* 1 in 4 Saturdays: 7:00am - 1:00pm
Whats on offer:
* Competitive salary
* 22 days annual leave plus bank holidays
* Group Profit Share Scheme
* Company Sick Pay Scheme
* Death in Service benefit
* Cycle to Work Scheme
* Staff referral bonus (up to £1,000)
* Long service holiday rewards
* Birthday leave
* Seasonal staff gifts
* Employee Assistance Programme
* Employee discount scheme
* Electric Vehicle Salary Sacrifice Scheme
* Mercedes-Benz manufacturer training and ongoing professional development
This is a fantastic opportunity for a Senior Service Advisor to join a respected commercial vehicle business offering ongoing development and excellent employee benefits.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Role: Parts Advisor
Salary: £25,000 £30,000
Location: Cirencester
Holt Recruitment are currently working with a well-established engineering business, looking to recruit an experienced Parts Advisor to join their busy depot in Cirencester.
The Role as a Parts Advisor, you'll play a key role in supporting the service department by ensuring the correct parts and components are identified, ordered and supplied efficiently, helping to keep customers and engineers moving.
Key responsibilities include:
- Identifying and supplying parts for engineers, workshop staff and customers
- Ordering stock from suppliers and monitoring deliveries
- Maintaining accurate stock levels and carrying out regular stock checks
- Producing quotations, processing invoices and updating internal systems
- Working closely with the service team to ensure parts are available when required
What\'s on Offer
- Competitive salary
- Company pension
- Holiday allowance
- Ongoing training and career development
- Monday to Friday working hours
About You
- Previous experience as a Parts Advisor, Parts Sales Advisor or Parts Administrator
- Experience within an engineering, automotive, commercial vehicle, industrial equipment or similar environment
- Strong customer service and communication skills
- Good IT skills and the ability to manage multiple tasks in a busy environment
- A proactive attitude with excellent organisational skills
Apply Now For more information or to apply, please contact Matt at Holt Recruitment:
ð§ matt@holtautomotive.co.uk
ð 07739 277676....Read more...
Role: Parts Advisor
Salary: £25,000 £35,000
Location: Newton Abbot
Holt Recruitment are currently working with a well-established engineering business, looking to recruit an experienced Parts Advisor to join their busy depot.
The Role as a Parts Advisor, you'll play a key role in supporting the service department by ensuring the correct parts and components are identified, ordered and supplied efficiently, helping to keep customers and engineers moving.
Key responsibilities include:
- Identifying and supplying parts for engineers, workshop staff and customers
- Ordering stock from suppliers and monitoring deliveries
- Maintaining accurate stock levels and carrying out regular stock checks
- Producing quotations, processing invoices and updating internal systems
- Working closely with the service team to ensure parts are available when required
What\'s on Offer
- Competitive salary
- Company pension
- Holiday allowance
- Ongoing training and career development
- Monday to Friday working hours
About You
- Previous experience as a Parts Advisor, Parts Sales Advisor or Parts Administrator
- Experience within an engineering, automotive, commercial vehicle, industrial equipment or similar environment
- Strong customer service and communication skills
- Good IT skills and the ability to manage multiple tasks in a busy environment
- A proactive attitude with excellent organisational skills
Apply Now For more information or to apply, please contact Matt at Holt Recruitment:
ð§ matt@holtautomotive.co.uk
ð 07739 277676....Read more...
Service Advisor Automotive Aftersales
Salary: £29,741 + Bonus (OTE £37,000+)
We are currently recruiting for an experienced and customer-focused Service Advisor to join a busy and professional automotive aftersales team.
This is an excellent opportunity for someone with strong customer service skills who enjoys working in a fast-paced environment and takes pride in delivering a high standard of customer care.
The Role As a Service Advisor, you will act as the key point of contact between customers and the workshop, ensuring all service and repair work is managed efficiently and professionally.
Key Responsibilities
- Deliver outstanding customer service at all times, both face-to-face and over the phone
- Manage bookings for vehicle servicing, maintenance, and repairs
- Liaise with technicians to ensure work is completed on time and to a high standard
- Clearly explain vehicle faults, repairs, and costs to customers
- Prepare and manage job cards, invoices, and service documentation
- Maintain accurate customer and vehicle records
- Upsell relevant aftersales products and services where appropriate
- Ensure all administrative tasks are completed accurately and efficiently
Requirements
- Previous experience as a Service Advisor or within automotive customer service
- Excellent communication and interpersonal skills
- Strong organisational skills with the ability to multitask
- Confident using computer systems and dealership software
- Ability to work well under pressure in a busy environment
- High attention to detail
- Full UK driving licence (essential)
Working Hours
- Monday to Friday: 8:00am 6:00pm
- 1 hour lunch break
- 1 in 3 Saturdays: 8:00am 2:00pm (paid at enhanced rate)
Salary & Benefits
- Basic salary of £29,741
- Bonus scheme with £7,500 achievable OTE for a well-organised and driven individual
- 22 days annual leave plus bank holidays (increasing with service)
- Company pension scheme
- Employee discount schemes (including vehicle purchase and cycle to work)
- Health and wellbeing support services
- Free eye tests and seasonal flu vouchers
- Employee perks and event opportunities
Additional Information
- Applicants must have the right to work in the UK
- Driving licence checks will be carried out as part of the recruitment process
- Unfortunately, visa sponsorship is not available for this role
If youre a motivated Service Advisor looking to join a supportive and professional team with strong earning potential, apply today.....Read more...
An opportunity has arisen for a Service Advisor to join a commercial vehicle dealer specialising in the sale, servicing, and repair of vans and trucks supporting businesses with new and Approved Used vehicles, genuine parts, and comprehensive aftersales services.
As a Service Advisor, you will be the main point of contact for customers, coordinating vehicle service and repair work while ensuring a smooth aftersales experience.
This full-time role offers a salary of £32,780 - £34,380 per annum, plus a performance-related bonus of up to £1,720 per annum and benefits.
You will be responsible for:
* Welcoming customers in person and over the telephone in a professional manner.
* Booking vehicle servicing, maintenance and repair appointments.
* Preparing and managing repair orders using the dealership management system.
* Completing vehicle check-in procedures, recording vehicle condition and customer requirements.
* Keeping customers updated throughout the repair process.
* Obtaining approval for any additional work identified during servicing.
* Arranging vehicle collections, deliveries and customer handovers.
* Ensuring service documentation is accurate to support invoicing and workshop administration.
* Reviewing vehicle service records to identify suitable maintenance recommendations.
* Delivering a high standard of customer service throughout the customer journey.
* Supporting the day-to-day running of the service department.
What we are looking for:
* Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator, Aftersales Advisor, Customer Service Advisor or in a similar role.
* Prior experience within automotive industry.
* Strong customer service and communication skills.
* Excellent organisational skills with good attention to detail.
* Good IT and administrative abilities.
* Ability to manage priorities effectively in a busy environment.
* Professional, positive and team-oriented approach.
* Full UK driving licence.
Whats on offer:
* Competitive Salary
* Performance-related bonus.
* Manufacturer training and ongoing professional development.
* Group Profit Share Scheme.
* Company Sick Pay Scheme.
* Death in Service benefit.
* Employee Assistance Programme.
* Employee discount scheme.
* Electric Vehicle Salary Sacrifice Scheme.
* Cycle to Work Scheme.
* Staff referral bonus scheme (up to £1,000)
* 22 days annual leave plus Bank Holidays.
* Long service holiday entitlement.
* Birthday leave.
* Seasonal staff gifts.
* Supportive and friendly working environment.
Shift:
* Working hours: 46.5 per week
* Monday to Friday, 8:00am - 6:00pm.
* 1 in 4 Saturdays, 7:00am - 1:00pm.
This is a fantastic opportunity for a Service Advisor to join a respected commercial vehicle business offering ongoing development and excellent employee benefits.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An opportunity has arisen for a Service Advisor to join a commercial vehicle dealer specialising in the sale, servicing, and repair of vans and trucks supporting businesses with new and Approved Used vehicles, genuine parts, and comprehensive aftersales services.
As a Service Advisor, you will be the main point of contact for customers, coordinating vehicle service and repair work while ensuring a smooth aftersales experience.
This full-time role offers a salary of £32,780 - £34,380 per annum, plus a performance-related bonus of up to £1,720 per annum and benefits.
You will be responsible for:
* Welcoming customers in person and over the telephone in a professional manner.
* Booking vehicle servicing, maintenance and repair appointments.
* Preparing and managing repair orders using the dealership management system.
* Completing vehicle check-in procedures, recording vehicle condition and customer requirements.
* Keeping customers updated throughout the repair process.
* Obtaining approval for any additional work identified during servicing.
* Arranging vehicle collections, deliveries and customer handovers.
* Ensuring service documentation is accurate to support invoicing and workshop administration.
* Reviewing vehicle service records to identify suitable maintenance recommendations.
* Delivering a high standard of customer service throughout the customer journey.
* Supporting the day-to-day running of the service department.
What we are looking for:
* Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator, Aftersales Advisor, Customer Service Advisor or in a similar role.
* Prior experience within automotive industry.
* Strong customer service and communication skills.
* Excellent organisational skills with good attention to detail.
* Good IT and administrative abilities.
* Ability to manage priorities effectively in a busy environment.
* Professional, positive and team-oriented approach.
* Full UK driving licence.
Whats on offer:
* Competitive Salary
* Performance-related bonus.
* Manufacturer training and ongoing professional development.
* Group Profit Share Scheme.
* Company Sick Pay Scheme.
* Death in Service benefit.
* Employee Assistance Programme.
* Employee discount scheme.
* Electric Vehicle Salary Sacrifice Scheme.
* Cycle to Work Scheme.
* Staff referral bonus scheme (up to £1,000)
* 22 days annual leave plus Bank Holidays.
* Long service holiday entitlement.
* Birthday leave.
* Seasonal staff gifts.
* Supportive and friendly working environment.
Shift:
* Working hours: 46.5 per week
* Monday to Friday, 8:00am - 6:00pm.
* 1 in 4 Saturdays, 7:00am - 1:00pm.
This is a fantastic opportunity for a Service Advisor to join a respected commercial vehicle business offering ongoing development and excellent employee benefits.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An opportunity has arisen for a Service Advisor to join a commercial vehicle dealer specialising in the sale, servicing, and repair of vans and trucks supporting businesses with new and Approved Used vehicles, genuine parts, and comprehensive aftersales services.
As a Service Advisor, you will be the main point of contact for customers, coordinating vehicle service and repair work while ensuring a smooth aftersales experience.
This full-time role offers a salary of £32,600 - £34,200 per annum, plus a performance-related bonus of up to £1,720 per annum and benefits.
We are looking for two Advisors, one on a permanent basis and one on a 12-month fixed-term contract to provide maternity cover.
You will be responsible for:
* Welcoming customers in person and over the telephone in a professional manner.
* Booking vehicle servicing, maintenance and repair appointments.
* Preparing and managing repair orders using the dealership management system.
* Completing vehicle check-in procedures, recording vehicle condition and customer requirements.
* Keeping customers updated throughout the repair process.
* Obtaining approval for any additional work identified during servicing.
* Arranging vehicle collections, deliveries and customer handovers.
* Ensuring service documentation is accurate to support invoicing and workshop administration.
* Reviewing vehicle service records to identify suitable maintenance recommendations.
* Delivering a high standard of customer service throughout the customer journey.
* Supporting the day-to-day running of the service department.
What we are looking for:
* Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator, Aftersales Advisor, Customer Service Advisor or in a similar role.
* Prior experience within automotive industry.
* Strong customer service and communication skills.
* Excellent organisational skills with good attention to detail.
* Good IT and administrative abilities.
* Ability to manage priorities effectively in a busy environment.
* Professional, positive and team-oriented approach.
* Full UK driving licence.
Whats on offer:
* Competitive Salary
* Performance-related bonus.
* Manufacturer training and ongoing professional development.
* Group Profit Share Scheme.
* Company Sick Pay Scheme.
* Death in Service benefit.
* Employee Assistance Programme.
* Employee discount scheme.
* Electric Vehicle Salary Sacrifice Scheme.
* Cycle to Work Scheme.
* Staff referral bonus scheme (up to £1,000)
* 22 days annual leave plus Bank Holidays.
* Long service holiday entitlement.
* Birthday leave.
* Seasonal staff gifts.
* Supportive and friendly working environment.
Shift:
* Working hours: 46.25 per week
* Monday to Friday, 7:30am - 5:30pm.
* 1 in 4 Saturdays, 8:00am - 1:00pm.
This is a fantastic opportunity for a Service Advisor to join a respected commercial vehicle business offering ongoing development and excellent employee benefits.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Parts Advisor – Car Parts / Motor Factor
We are seeking an experienced Parts Advisor / Car Parts Sales Advisor to join a leading automotive aftermarket business specialising in the supply of car parts, vehicle accessories, and motor factor products to both trade and retail customers.
This is a great opportunity for someone with a background in automotive parts sales, motor factors, or vehicle components who enjoys working in a fast-paced, environment.
You'll be part of a friendly, supportive team with a strong reputation in the industry.
Location: Peterborough, Werrington, Whittlesey, Gunthorpe, Yaxley, Crowland, Thorney, Deeping St James, Northborough
Salary – Up to £35k Basic + Bonus + Pension + Benefits + 28 days hols inc BH
Key Responsibilities:
Handle inbound sales calls from trade and retail customers
Identify, advise, and sell the correct car parts, automotive accessories, and components
Accurately process parts orders using internal systems (MAM Autocat experience is a bonus)
Provide excellent customer service and manage product queries and returns
Support the team with dispatch coordination and general warehouse/admin tasks
Candidate Requirements:
Ideally experience in car parts sales, automotive customer service, or motor factor sales
Strong interest in vehicles and good knowledge of car parts
Excellent telephone manner and strong communication skills
Comfortable using Microsoft Office (Word, Excel, Outlook)
Experience using MAM Software, MAM Autocat, or similar cataloguing systems is desirable
Ability to manage multiple tasks and work as part of a team
Apply in Confidence:
To apply for this Parts Advisor / Car Parts Sales Person role please forward your CV to Robert Cox at Glen Callum Associates Ltd on or 07398 204832
Job Ref: 4275RCA Parts Advisor / Car Parts Salesperson....Read more...
Assistant Service Manager / Senior Service Advisor / Service Manager
Location: Norwich
Salary: Competitive
Job Type: Full-time, Permanent
Ready to Take the Next Step in Your Automotive Career?
Our client, a well-established and highly respected Volkswagen Audi Group (VAG) dealership in Norwich, is looking to appoint an experienced Assistant Service Manager, Senior Service Advisor or Service Manager to join their successful Aftersales team.
This is an outstanding opportunity for an ambitious automotive professional who enjoys leading people, delivering exceptional customer service, and making a real impact within a busy franchised dealership.
If you're looking for a role where your experience is valued, your ideas are welcomed, and your career can continue to develop, we'd love to hear from you.
What You\'ll Be Doing
Working within a fast-paced and customer-focused environment, you'll play a key role in the daily operation of the Service Department, ensuring the highest standards of customer satisfaction while supporting workshop efficiency and departmental performance.
Your responsibilities will include:
- Leading and motivating the Service Advisor team.
- Delivering an exceptional customer experience from booking through to vehicle collection.
- Supporting the day-to-day management of the Service Department.
- Monitoring workshop loading and productivity.
- Driving departmental KPIs and customer satisfaction.
- Managing customer concerns with professionalism and confidence.
- Coaching and developing team members.
- Working closely with Technicians and the Workshop Controller to maximise efficiency.
- Maintaining manufacturer standards and dealership processes.
What Our Client Is Looking ForTo be successful, you\'ll need:
- A minimum of five years\' experience within a franchised motor dealership (essential).
- Current or recent experience as a Senior Service Advisor, Assistant Service Manager or Service Manager.
- Previous experience using Keyloop (Rev8) Dealer Management System (essential).
- VAG dealership experience is highly desirable.
- A proven track record of delivering outstanding customer service.
- Strong leadership and communication skills.
- A commercial mindset with the ability to drive departmental performance.
- A proactive, positive attitude and excellent organisational skills.
- A full UK driving licence.
What\'s on Offer
- Competitive salary.
- Performance-related bonus.
- Manufacturer training and ongoing development.
- Genuine career progression opportunities.
- Company pension.
- Employee benefits and staff discounts.
- A supportive management team.
- The opportunity to join a successful, forward-thinking dealership with an excellent reputation.
Why Apply?
Our client believes their people are the key to their success. They are committed to creating a positive working environment where talent is recognised, development is encouraged, and success is rewarded.
If you're an experienced automotive professional looking for your next challenge within a respected VAG dealership, this could be the opportunity you've been waiting for.
Apply today to find out more. All applications will be handled in the strictest confidence.....Read more...
I am currently working with a highly efficient and well equipped Bodyshop who are now looking for an experienced Bodyshop Parts Advisor / Parts Controller to join their busy site in the Maidenhead area.
Bodyshop Parts Advisor / Parts Controller job role:
- You will be responsible for the management of the Bodyshop Parts department
- Maintaining and operating an efficient and profitable parts operation
- Motivate and develop the Parts Department ensuring excellent customer service is delivered to customers by phone, online, and face to face
- Work with other Heads of Departments to develop business strategy
- Source additional parts from outside the Dealership using the appropriate search methods
Requirements for Bodyshop Parts Advisor / Parts Controller:
- Strong background within the Parts Department having managed a team in a previous role
- The ideal Parts Manager must have excellent interpersonal and communication skills together with a friendly and approachable manner
- You will be computer literate and have worked with some form of parts software/platform.
If you are interested in finding out more get in contact with Piam on 01202 55291 / piam@holtautomotive.co.uk or send us your CV by Clicking Apply Now!
....Read more...
An opportunity has arisen for an experienced Parts Advisor / Parts Supervisor to join a well-established vehicle dealership, specialising in the sales, servicing and maintenance of commercial vehicles.
As anexperienced Parts Advisor / Parts Supervisor, you will oversee the daily operation of the Parts Department, ensuring efficient stock management, excellent customer service and strong team performance.
This role offers salary up to £37,580 and benefits.
You will be responsible for:
? Supervising and supporting the Parts team to achieve departmental objectives.
? Working closely with the Site Manager to improve operational performance.
? Managing the day-to-day running of the Parts Department.
? Overseeing the sourcing, ordering and supply of parts in line with manufacturer and company procedures.
? Monitoring Vehicle Off Road (VOR) orders and reducing delays where possible.
? Managing stock receipts, returns, movements and associated documentation.
? Maintaining accurate stock levels through effective inventory control.
? Coaching and developing the Parts team to maintain high standards.
? Maintaining housekeeping, merchandising and Health & Safety standards.
What we are looking for:
? Previously worked as a Parts Supervisor, Parts Manager, Senior Parts Advisor, Parts Specialist, Parts Coordinator, Parts Adviser, Parts Controller, Parts Consultant, Inventory Controller, Stock Controller or in a similar role.
? Experience working within automotive industry
? Background in leading, mentoring or supporting a team.
? Understanding of parts ordering, stock control and inventory management.
? Excellent customer service and communication skills.
? Good IT and admin skills.
? Full UK Driving Licence.
Whats on offer:
? Competitive salary
? 22 days annual leave plus bank holidays
? Group Profit Share Scheme
? Company Sick Pay Scheme
? Death in Service benefit
? Cycle to Work Scheme
? Staff referral bonus (....Read more...
An opportunity has arisen for an experienced Parts Advisor / Parts Supervisor to join a well-established vehicle dealership, specialising in the sales, servicing and maintenance of commercial vehicles.
As anexperienced Parts Advisor / Parts Supervisor, you will oversee the daily operation of the Parts Department, ensuring efficient stock management, excellent customer service and strong team performance.
This role offers salary up to £37,580 and benefits.
You will be responsible for:
* Supervising and supporting the Parts team to achieve departmental objectives.
* Working closely with the Site Manager to improve operational performance.
* Managing the day-to-day running of the Parts Department.
* Overseeing the sourcing, ordering and supply of parts in line with manufacturer and company procedures.
* Monitoring Vehicle Off Road (VOR) orders and reducing delays where possible.
* Managing stock receipts, returns, movements and associated documentation.
* Maintaining accurate stock levels through effective inventory control.
* Coaching and developing the Parts team to maintain high standards.
* Maintaining housekeeping, merchandising and Health & Safety standards.
What we are looking for:
* Previously worked as a Parts Supervisor, Parts Manager, Senior Parts Advisor, Parts Specialist, Parts Coordinator, Parts Adviser, Parts Controller, Parts Consultant, Inventory Controller, Stock Controller or in a similar role.
* Experience working within automotive industry
* Background in leading, mentoring or supporting a team.
* Understanding of parts ordering, stock control and inventory management.
* Excellent customer service and communication skills.
* Good IT and admin skills.
* Full UK Driving Licence.
Whats on offer:
* Competitive salary
* 22 days annual leave plus bank holidays
* Group Profit Share Scheme
* Company Sick Pay Scheme
* Death in Service benefit
* Cycle to Work Scheme
* Staff referral bonus (up to £1,000)
* Long service holiday rewards
* Birthday leave
* Seasonal staff gifts
* Employee Assistance Programme
* Employee discount scheme
* Electric Vehicle Salary Sacrifice Scheme
* Manufacturer training and ongoing professional development
This is an exceptional opportunity for a Parts Supervisor / Parts Advisor to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An opportunity has arisen for a Sales Consultant / Sales Advisor / Designer to join well-established supplier of premium tiles, bathrooms, flooring and interior products, offering expert design advice and high-quality solutions for both renovation and new-build projects.
As a Sales Consultant / Sales Advisor / Designer, you will be creating bespoke bathroom designs, advising customers on suitable products, and delivering an excellent showroom experience from initial enquiry through to final design.
This office-based role offers a minimum salary of £12.71 per hour and benefits. Trainee level candidates will also be considered.
You will be responsible for:
? Meeting with customers to understand their design preferences, practical requirements and budget.
? Producing bathroom designs using design software (training provided if required).
? Presenting design proposals and explaining layouts, materials and product choices.
? Advising customers on bathroom furniture, fixtures, fittings, tiles and accessories.
? Identifying opportunities to recommend complementary products where appropriate.
? Maintaining an attractive, organised and welcoming showroom.
? Liaising with suppliers, contractors and colleagues to ensure projects progress smoothly.
? Carrying out measurements, calculations and cost estimates where required.
What we are looking for:
? Previously worked as a Sales Consultant, Sales Advisor, Sales Executive, CAD Designer, Interior Designer, Trade Sales Executive, Construction Sales Executive, Showroom Sales Executive, Showroom Sales Consultant, Retail Sales Consultant, Bathroom Sales Executive, Bathroom Designer, Design Consultant or in a similar role.
? Background in a showroom sales or consultative sales.
? Prior experience using Virtual Worlds software (advantageous)
? Strong customer service and communication skills.
? Good numerical skills for measurements, calculations and pricing.
Whats on offer:
? Competi....Read more...
An opportunity has arisen for a Sales Consultant / Sales Advisor / Designer to join well-established supplier of premium tiles, bathrooms, flooring and interior products, offering expert design advice and high-quality solutions for both renovation and new-build projects.
As a Sales Consultant / Sales Advisor / Designer, you will be creating bespoke bathroom designs, advising customers on suitable products, and delivering an excellent showroom experience from initial enquiry through to final design.
This office-based role offers a minimum salary of £12.71 per hour and benefits. Trainee level candidates will also be considered.
You will be responsible for:
* Meeting with customers to understand their design preferences, practical requirements and budget.
* Producing bathroom designs using design software (training provided if required).
* Presenting design proposals and explaining layouts, materials and product choices.
* Advising customers on bathroom furniture, fixtures, fittings, tiles and accessories.
* Identifying opportunities to recommend complementary products where appropriate.
* Maintaining an attractive, organised and welcoming showroom.
* Liaising with suppliers, contractors and colleagues to ensure projects progress smoothly.
* Carrying out measurements, calculations and cost estimates where required.
What we are looking for:
* Previously worked as a Sales Consultant, Sales Advisor, Sales Executive, CAD Designer, Interior Designer, Trade Sales Executive, Construction Sales Executive, Showroom Sales Executive, Showroom Sales Consultant, Retail Sales Consultant, Bathroom Sales Executive, Bathroom Designer, Design Consultant or in a similar role.
* Background in a showroom sales or consultative sales.
* Prior experience using Virtual Worlds software (advantageous)
* Strong customer service and communication skills.
* Good numerical skills for measurements, calculations and pricing.
Whats on offer:
* Competitive Salary
* Company pension.
* Free parking.
* On-site parking.
* Full training for the right candidate.
This is an excellent opportunity for a Sales Consultant / Sales Advisor / Designer looking to build or further their career in showroom sales and bathroom design.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Looking for a role where you can make a real difference to customers every day? If you’re a confident communicator who enjoys helping people, solving problems and no two days being quite the same, this could be the opportunity for you.We’re looking for a Call Centre Advisor to join a well-established organisation in Llandudno. You’ll become part of a friendly and supportive team, with the opportunity to build on your customer service skills while gaining valuable experience within a professional office environment.In the Call Centre Advisor role, you will be:
Respond to customer enquiries across a variety of channels, including telephone, email, Live Chat and SMSBook, amend and manage customer appointments, ensuring everything runs smoothly and efficientlyMake proactive outbound calls to help optimise appointment schedules and promote relevant offersAccurately update customer records and interactions using the CRM systemProvide a consistently professional, empathetic and high-quality customer experienceHandle a range of enquiries, including more sensitive or challenging conversations, with patience and professionalism
To be successful in the Call Centre Advisor role, you will need:
Previous experience within customer service, contact centre or a similar customer-focused environmentConfident IT skills, including Microsoft Word, Excel and OutlookA calm and professional approach, with the ability to remain solution-focused in a busy environmentA confident and professional telephone manner, including the ability to handle sensitive or complaint-based callsExcellent communication skills, with empathy and patience when supporting customers who may have communication difficultiesStrong attention to detail and the ability to work effectively as part of a teamFlexibility to work a rotating shift pattern
This is a temporary position for approximately two months initially, offering full-time hours on a four-week rotating shift pattern, including one Saturday per month. You’ll be based in modern, accessible offices in Llandudno, with an hourly rate of £12.71 per hour, plus weekly pay and holiday accrual.If you’re someone who genuinely enjoys helping people and takes pride in providing excellent customer service, we’d love to hear from you.....Read more...
Automotive Customer Advisor Trafford Park, Manchester
I am looking for a motivated and organised Bodyshop Customer Advisor to be the first point of contact for their customers. In this role, youll help keep our busy repair centre running smoothly and ensure every customer receives the high level of service they expect.
What youll be doing:
- Managing all bodywork administration and receptionist duties
- Booking and overseeing the courtesy car diary
- Coordinating the recovery drivers diary
- Handling customer call-backs and enquiries
- Maintaining up-to-date knowledge of bodyshop procedures and clearly communicating these to customers
What were looking for:
- Experience in a busy accident repair centre, ideally with Autoflow experience
- Excellent organisational and administration skills
- Great communication skills and a positive, enthusiastic approach
- A strong attention to detail and focus on quality
Benefits
- Negotiable salary DOE
- Bonus available
- MondayThursday: 8:30am 5:30pm
- Friday: 8:30am 4:15pm
- No weekend work
Join a trusted, family-run accident repair centre with a reputation for excellence! My client, who have been established since the early 90s, is a North West-based, independent, family-run business that works alongside the UKs leading manufacturers, insurers, and fleets. They pride themselves on quality workmanship, manufacturer approvals, and preferred insurer status all delivered with a friendly, supportive team culture.
If youre an organised, people-focused individual who enjoys working in a fast-paced environment, wed love to hear from you!
To apply, please send us your CV by clicking apply now or by contacting Richard on 07590309374 / richard@holtautomotive.co.uk to discuss further.
....Read more...
