A leading provider of industrial equipment is looking for a Sales Representative to drive contract renewals. If you have a strong sales background and thrive in a customer-focused environment, this role is for you
Responsibilities
Re-establish relationships with previous clients and proactively engage with competitor accounts to win new business.
Build strong relationships to understand customer needs, industry challenges, and position yourself as a trusted advisor.
Maintain and grow contract accounts by identifying evolving customer needs and expanding contract scope year over year.
Manage and divert incoming service calls to ensure prompt and professional responses.
Responsibilities
School qualification or office-based apprenticeship (additional business training preferred).
Four years in sales, preferably in industrial equipment, engineering, or B2B services.
Strong relationship-building, negotiation, and contract management skills.
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This is a unique and exciting opportunity to join a brilliant company and become an integral member of the team. If your experience matches the requirements below and you're interested in finding out more about this opportunity, please apply now. The Customer Service Advisor is responsible for processing customer orders, handling order entry and shipment scheduling.
Key responsibilities
Coordinate orders and shipments between Manufacturing and customers.
Interface with departments handling activities such as credit and collections, sales, shipping and purchasing to ensure effective and timely service to customer.
Track and report to customer and sales staff delivery date, anticipated delays, conflicting terms and conditions of customer purchase orders.
Use the guiding principles and tools of the Manufacturing System to drive continuous improvement, wherever applicable
Key skills:
Experience working in technology or manufacturing environment
Strong administration and numerical skills
Professional communication skills and problem-solving abilities....Read more...
This is a unique and exciting opportunity to join a brilliant company and become an integral member of the team. If your experience matches the requirements below and you're interested in finding out more about this opportunity, please apply now. The Customer Service Advisor is responsible for processing customer orders, handling order entry and shipment scheduling.
Key responsibilities
Coordinate orders and shipments between Manufacturing and customers.
Interface with departments handling activities such as credit and collections, sales, shipping and purchasing to ensure effective and timely service to customer.
Track and report to customer and sales staff delivery date, anticipated delays, conflicting terms and conditions of customer purchase orders.
Use the guiding principles and tools of the Manufacturing System to drive continuous improvement, wherever applicable
Key skills:
Experience working in technology or manufacturing environment
Strong administration and numerical skills
Professional communication skills and problem-solving abilities....Read more...
Join our team as a Customer Advisor Apprentice and gain the best of both worlds, developing valuable experience across two key areas of our business: front-of-house Customer Service and the technical world of Parts. Through a combination of hands-on experience and structured training, you’ll build strong communication skills, gain a deeper understanding of our operations, and learn what it takes to deliver exceptional service to our valued customers.Why apply?:
You love engaging and talking with people
A vital, in demand role that will give you future opportunity to progress
A supportive team committed to your growth
A nationally recognised qualification
Top class training
About you:
Positive and friendly attitude
People person who loves working and communicating with their team and customers
Passionate and motivated
Committed to delivering exceptional customer service
If you are ready to develop your skills and start a career with real purpose and rewards, a Scania Customer Advisor Apprenticeship is your next step. Application is simple and quick, apply today!Training:The qualification is aimed at individuals more advanced in their interpersonal skills and with experience of working with customers. The Customer Service Specialist Level 3 qualification will include Function Skills at Level 2 unless exemptions apply. Completion will lead to eligibility to join the Institute of Customer Service as an Individual membership at Professional Level.Training Outcome:At Scania, we invest considerably in staff development and training and you can expect to receive comprehensive training to provide opportunities for career progression not only in the UK but throughout our Global Scania network.Employer Description:Haydock Commercials are an independently owned Scania dealer and a provider of quality used trucks in the North West of England and North Wales.Haydock supply and service a wide range of high quality pre-owned Scania vehicles of all specifications and ages with specialist Technicians at their Preston, Warrington, Widnes, Ellesmere Port and Deeside sites who are highly qualified to keep your vehicle on the road.Working Hours :Monday - Friday, 8.00am - 4:30pm.Skills: Communication skills,Motivated,Passionate,Problem solving....Read more...
Customer Service AdvisorSalary : £28k pa Acton, west London W3 – full time office basedHours: 9am to 5pm daily (some flexibility in finish time may be available to support local candidates with school/childcare commitments.)You must be eligible to work in the UKCompany Overview:Esska Shoes is a dynamic and growing footwear company committed to delivering high-quality, stylish, and comfortable shoes. We are looking for a dedicated and experienced Customer service Advisor to join our team and contribute to our continued success.Role Overview:Esska Shoes is seeking a dedicated and experienced Customer Service Advisor to join our team. As the first point of contact for our valued customers, you will manage communications via email, telephone, and Instagram, ensuring exceptional service across all channels. In addition to your digital responsibilities, you will also serve customers in our Esska shop, providing a seamless in-person experience. Proficiency in using Gorgias or a similar (e.g. Zendesk, etc) inbound ticketing and message tool is essential for this role.Additionally, you will assist the wider operations team with certain projects such as maintaining a database of product returns, assisting stock takes, liaising with the warehouse and pick/pack team and generating reports based on customer satisfaction/ product requests and feedback.Key Responsibilities but not limited to:-This is an overview of the role and other task will be required. The role reports to the Operations Manager
Act as the initial point of contact for all customer communications, including email, telephone calls, and Instagram messages.Provide outstanding customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction.Utilize the Gorgias inbound message tools to manage and track customer interactions efficiently.Utilize Shopify and SWAP returns to track customer purchases and returns.Assist in the Esska shop as needed, offering product knowledge, helping customers find their perfect fit, and processing transactions.Maintain a positive and professional attitude, ensuring each customer feels valued and heard.Collaborate with other team members to continuously improve customer service processes and strategies.Stay updated on Esska’s product offerings, promotions, and policies to provide accurate information to customers.Handle customer complaints with empathy and escalate issues to higher management when necessary.
Qualifications/skills:
Proven experience in a customer service role, preferably within the retail or fashion industry.Familiarity with Gorgias or similar inbound message tools is mandatory.Excellent verbal and written communication skills.Strong problem-solving abilities and a customer-centric mindset.Ability to multitask and manage time effectively in a fast-paced environment.Friendly, approachable, and professional demeanour.Strong IT skills. Especially Gorgias (or similar), Saas platforms and Microsoft Excel/Google Sheets.Additional qualifications in customer service or related fields are a plus.
Personal Attributes:
Detail-oriented with a focus on accuracy and efficiency.Strong communication and interpersonal skills.Proactive and self-motivated with a hands-on approach.Ability to work collaboratively with cross-functional teams.Commitment to continuous improvement and operational excellence.
What We Offer:
Competitive salary.Opportunity to work with a passionate and dedicated team.A dynamic work environment.
If you are a results-driven operations professional with a passion for excellence and a desire to make a significant impact, we would love to hear from you. Please submit your resume and cover letter by return. You must be eligible to work in the UK INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
Our client, a leading manufacturer of sustainable products, is looking for a dedicated Internal Sales Advisor to join their team in Aylesford. This is a great opportunity to play a key role in their customer service and sales operations, contributing directly to the company's continued growth and success.
Position Overview:
As an Internal Sales Advisor, you will be the first point of contact for customers, distributors, and contractors. Your role is central to providing an excellent customer experience. You will manage incoming enquiries, process orders, and proactively engage with existing customers to identify new sales opportunities, ensuring a smooth and efficient service from start to finish.
Responsibilities:
- Serve as the main contact for all customer enquiries by phone and email.
- Process customer orders accurately using the company's ERP system.
- Proactively follow up with customers regarding their orders and requirements.
- Use CRM data to identify and target sales opportunities.
- Collaborate with internal teams to ensure on-time deliveries.
- Support the external sales team with quotations and projects.
- Maintain accurate and up-to-date records in the CRM system.
- Contribute ideas to improve customer service and efficiency.
Requirements:
- Proven experience in a sales support or customer service role.
- Excellent written and verbal communication skills.
- Strong attention to detail and a high level of accuracy.
- Proficient with CRM/ERP systems and Microsoft Office, especially Excel.
- A proactive and solution-focused approach to solving problems.
- Ability to prioritise tasks in a fast-paced environment.
- A team player with strong organisational skills.
Benefits:
Annual 10% bonus
25 days holiday plus bank holidays
Wellbeing days or membership
Company pension scheme
Excellent working hours (8am-5pm Mon-Thurs, 8am-2.30pm Fri)
Alongside these benefits, you will join a collaborative and positive team. This company fosters a culture of continuous improvement and supports its employees to achieve great results together.
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...
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Customer Service AdvisorStarting salary £25,000Office based Leeds 11 Monday to Friday – free on-site parkingFull time What We Offer
Starting salary of £25,00037½ week 9am to 5pm, 30 minutes for lunch22 days holiday + Bank holidays per annumPension scheme (details to be confirmed)A collaborative, supportive working culture in a friendly teamFree parking on the edge of the cityA stable, growing business where you can build a long-term career
We are The Photo ID Card People, based in Leeds. For over 20 years we’ve been a leading international supplier of customised Photo ID cards to a wide range of industries and professions.Our bespoke, web-based software platform and unique technical solution have driven consistent growth and expansion. We’re now looking to grow our team with a Customer Service Advisor who enjoys supporting customers and getting stuck into hands-on production work.The RoleThis is a varied and engaging role combining customer support with card production.Your day-to-day will include:
Telephone and video calls with customers to understand their requirements and guide them through the processProducing Photo ID cards to a high standard using our in-house systemsDelivering first-class, friendly customer support at every stageSupporting general shared office tasks as part of a small, close-knit team — from monitoring stock levels of consumables to pitching in with day-to-day jobs (yes, including making the tea!)
What We’re Looking ForThe successful candidate will be practical, customer-focused, and comfortable working in a busy office environment. We’re looking for someone with:
Preferably A-Level education (degree not essential, though welcomed)At least two years’ work experience, ideally in a customer service roleStrong commercial common sense and numeracyA resourceful, proactive and collaborative approachThe ability to work well under mild pressure while keeping standards highA naturally sympathetic and supportive manner with customersConfidence using web-based tools, computers and MS software (“web savvy”)
Interested? If you feel that you possess the relevant skills and experience then please send your cv by return. INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
Account Manager – Automotive Parts Data
We are seeking an Account Manager with an automotive parts background to join an innovative, automotive technology business that is transforming how repairers, dealer groups, and fleets source and order parts with a new to market product.
The company is building intelligent, automated workflows that replace fragmented systems, manual catalogues, and the daily challenges of backorders, supersessions, wrong‑fit issues, VIN confusion, and supplier chasing. They are now looking for an Account Manager who understands these pressures first‑hand and can help customers adopt a smarter, more efficient way of working.
This role is ideal for someone who has worked in a motor factor or parts distributor as a Parts Advisor, Assistant Manager, Area Sales Representative, or similar, and is ready to step into a tech‑driven, customer‑focused position with real impact.
What’s on Offer
Salary – Circa 32-40k Basic, dependent upon experience + Bonus
Office based in Southeast London – commutable from Brixton, Greenwich, Woolwich, Stratford, Hackney, Camden Town, Notting Hill, Kensington, Hammersmith, Streatham, Ealing, Wimbledon, Walthamstow, Tottenham, Bromley, Croydon, Mitcham. Sidcup, Blexleyheath, Dartford, Barking Ilford, Wembley, Twickenham, Epsom
Key Responsibilities
Manage customer relationships across large repairers, acting as the main point of contact for parts managers and service teams.
Onboard and support users, ensuring the platform is fully adopted across inspection → booking → ordering workflows.
Resolve booking and parts identification queries, troubleshoot issues quickly, and help prevent delays.
Assist with part sourcing when items aren’t available through standard ordering routes.
Monitor customer usage data to spot bottlenecks, low adoption, or workflow issues, using dashboards and spreadsheets.
Provide weekly insights to founders and product teams, building action plans to improve customer performance.
Identify growth opportunities within existing accounts, including new sites, teams, or upsell potential.
Support sales activity by joining calls and providing operational context.
Feed customer feedback into product development, highlighting workflow friction, feature gaps, and new use cases.
Collaborate closely with product and engineering to shape enhancements that move toward full quotation and ordering automation.
About you
Proven experience in a customer‑facing parts role.
Background as a Parts Advisor, Assistant Manager, Area Sales, or similar within a motor factor or parts distributor.
Strong understanding of parts identification, catalogues, suppliers, and ordering workflows.
Comfortable using Excel, dashboards, and simple data tools.
Clear communicator who builds trust quickly with workshop and service teams.
Proactive, solutions‑focused, and motivated by improving customer operations.
Thrives in fast‑paced, build‑from‑scratch environments.
Why This Role Stands Out
This is a high‑impact position where the successful candidate will directly influence customer success, product development, and commercial growth. The company is founded by entrepreneurs who have previously built and exited automotive tech businesses, offering clear progression into senior account management, multi‑site leadership, and business development.
Register Your Interest
To register your interest for this Account Manager position, please send your CV to Kayleigh Bradley at Glen Callum Associates Ltd or call Kayleigh for an introductory chat on 07908 893621.
Job Reference: 4300KB – Account Manager – Automotive Parts Data
Glen Callum Associates specialises in automotive recruitment, leveraging extensive industry expertise and a global network to connect exceptional talent with leading organisations worldwide.
Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know – we’re here to support you.....Read more...
Act as the first point of contact for customer enquiries (phone, email, and in person).
Support the processing of orders for construction labelling products, quotations, and delivery documentation.
Assist in resolving customer queries regarding product suitability, durability, compliance requirements, availability, and lead times.
Learn and apply knowledge of label products, printing specifications, and their applications in construction (e.g., safety signage, equipment labels, hazard warnings).
Maintain accurate records in company systems (CRM/ERP).
Liaise with production, warehouse, and logistics teams to ensure customer requirements are met.
Support the preparation of customer reports and updates.
Handle complaints professionally and escalate where necessary.
Promote a positive company image by providing excellent service and adhering to company values.
Training:Delivery to be completed on-site and 6 hours per week off the job training either at Barnsley College or your place of work.
Functional Skills in English and Maths (if not already achieved).
Mentoring and support from experienced colleagues.
Training Outcome:On successful completion of the apprenticeship, potential progression routes include:
Customer Service Advisor (Level 3)
Sales Support Administrator
Account Management
Employer Description:We are proud to be a leading label manufacturer across the UK, offering label printing services across various industries, addressing common challenges such as products arriving without proper identification, labels becoming unreadable or faded, and damage caused by exposure to heat.Working Hours :Standard working hours:
Monday - Thursday, 9.00am - 5.00pm.
Friday, 9.00pm - 4.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
We are looking for a talented ServiceNow Process Architect / Consultant to join our growing team in Johannesburg. This role will suit someone who thrives on designing smart business processes, enabling digital transformation, and helping organisations unlock maximum value from the ServiceNow platform.
What Youll Be Doing
- Act as a trusted advisor and subject matter expert across ServiceNow modules including ITSM, ITOM, CSM, HRSD, ITBM, GRC, FSM, and ITAM.
- Guide clients on modern service management practices aligned to ITIL 4.
- Engage with stakeholders to capture and translate requirements into functional designs and solution blueprints.
- Shape and document new workflows and processes that improve efficiency, customer experience, and business outcomes.
- Partner with technical teams to ensure designs are built, configured, and delivered to spec.
- Prepare test scripts, support UAT, and act as the key point of contact for process-related queries.
- Deliver stakeholder training and ensure smooth adoption of new processes.
- Contribute to continuous improvement initiatives and knowledge sharing within the team.
- Build strong client relationships by consistently delivering high-quality outcomes.
What Were Looking For
- 4+ years experience working with ServiceNow and IT Service Management frameworks.
- Proven background in process design, configuration, and consulting.
- Experience across multiple ServiceNow modules (at least three of: ITSM, ITOM, CSM, HRSD, ITBM, FSM, ITAM, GRC).
- ServiceNow CSA (Certified System Administrator) required.
- At least three Certified Implementation Specialist (CIS) certifications.
- ITIL 4 Foundation certification.
- Strong communication skills with the ability to engage at all levels of a business.
- Track record of mentoring, problem-solving, and delivering projects in Agile environments.....Read more...
Key Responsibilities:
Answering incoming phone calls professionally
Responding to emails and customer enquiries
Booking and updating client information
General office administration and data entry
Supporting the team with day-to-day office tasks
Providing friendly and helpful customer service
Training:Training will be provided at the workplace through real-life practical experience. The apprentice will receive hands-on training in customer service, office administration, answering calls, responding to emails, and general office duties.
The apprenticeship will be fully workplace-based. The apprentice will not attend college. Training will take place during normal working hours and may be scheduled on any day of the week, depending on business needs.Training Outcome:After successfully completing the apprenticeship, the apprentice will have the opportunity to progress into a permanent full-time role within Accident Direct Claims, such as:
Customer Service Advisor
Office Administrator
Claims Support Administrator
With continued experience and strong performance, there may be opportunities to progress into senior administrative, team leader, or supervisory roles in the future
Employer Description:We have been established for 15 years, working with different solicitors across these UK, our panel of solicitors have expertise in all fields from personal injury claims to credit hire. Our specialist team brings years of expertise in driving our approach to find your best results. At Accident Direct Claims ensure team and partners are best in class, combining substantiated industry knowledge with the most effective experience.
Our expertise lies in Personal Injury Compensation and Replacement Vehicle. We have great passion for winning which is available and easily accessible in unfortunate event of accident.Working Hours :Monday to Friday 10am to 5pm, shiftsSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Patience....Read more...
Sauna & Steam Room Technical Advisor (Electrical / Heating Background)Salary: £26,000 to £35,000 DOE + bonus + benefitsLocation: Home-based (must live in Yorkshire – occasional meetings/training in Huddersfield)Hours: Monday to Friday, 9:00am – 5:30pmAqualine is a market-leading supplier of saunas, steam rooms and premium wellness equipment for domestic and commercial customers. Due to rapid growth, we are looking for a hands-on, practically minded Technical Advisor with a background in electrical, heating or installation-based work to support our customers and internal team.If you have worked as an electrician, heating engineer, installer, service engineer, or in a similar technical trade role, and are now looking for a stable, home-based position, this could be an excellent fit.The RoleYou will be the technical point of contact for our sauna and steam room range, providing practical advice on installation, wiring, fault-finding and product selection. Once fully trained, you will also lead on technical training for colleagues and help develop our internal technical resources.Key Responsibilities
Handling inbound technical and sales enquiries by phone and emailAdvising customers and installers on electrical connections, heating requirements, controls and safe installationTroubleshooting faults on sauna heaters, steam generators and control systemsGuiding customers through real-world installation scenarios and problem solvingRecommending suitable products and accessories, upselling where appropriate and closing salesProcessing orders and updating customer recordsCoordinating with warehouse and suppliers on stock and deliveriesCreating simple technical guides, videos and articles for customers and staffDeveloping internal technical training materials and installation resourcesProviding technical training to existing and new team members
Essential Skills & Experience
Minimum 2 years in a practical electrical, heating, installation or service engineer roleFormal electrical training or qualifications (e.g. NVQ, City & Guilds, apprenticeship, equivalent)Confident working with wiring diagrams, controls, heaters, power requirements and fault diagnosisComfortable speaking to customers and installers on the phoneStrong problem-solving ability and logical approachGood written English and attention to detailBasic IT skills (email, Excel, CRM systems)
Desirable (but not essential)
Experience with sauna, steam room, HVAC, spa, pool, or similar equipmentBackground in domestic or commercial installation environmentsInterest in wellness, lifestyle or home improvement products
Requirements
Must be based in Yorkshire and able to attend occasional meetings/training in HuddersfieldProven, stable employment historyDedicated home office with reliable wired internet connectionPrior experience working remotelyExclusive commitment to Aqualine (no other employment or side businesses)References and background checks will be carried out in line with GDPR and insurance requirements
Why Join Aqualine?We are a small, friendly, ambitious team with big growth plans. You’ll play a key role in shaping our technical support function and will be trusted as the in-house expert. If you enjoy practical problem solving and helping customers get things right first time, you’ll thrive here. INDHS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
The role of a Retail (Parts) Advisor Apprentice:
Building and maintaining relationships with internal and external customers both in person and over the phone
Developing relationships with other departments
Preparing orders
Meeting deadlines
Stock control/Management
Processing Warranty Claims and Payment
Identifying Parts
Business development/ Planning
Marketing and Visual Merchandising
Forecasting and Budgeting
Managing logistics including organising and arranging deliveries
Training:
You will learn the key principles, practices and skills that underpin the role
You will achieve a Level 3 Retail Team Leader qualification to further develop and apply your skills in more complex situations
Training is delivered at the state of the art Mercedes-Benz Apprentice Academy in Milton Keynes, via a block release programme
Training Outcome:Completing an apprenticeship is just the start of your career at Mercedes-Benz. Examples of some career paths our graduates have taken are:
Parts process specialist
Parts supervisor
Parts manager
After sales manager
May lead to sales executive
Employer Description:Mercedes-Benz is a globally recognised company whose range includes some of the most valuable brands in the automotive industry.Working Hours :TBC by employerSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include:
Actively approach your customers, engaging with them naturally
Understand customer needs and provide appropriate solutions
Work with colleagues across the store to help and support them
Turn negative customer situations into positive outcomes
Encourage customer feedback, share it with managers and use it to improve service
Utilise all available tools and systems to maximise sales
Have a full understanding of the processes relevant to your role and store
Take personal responsibility for operating in a safe and legally compliant way
Adhere to all policies & procedures relevant to your role
You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits:
UK National hourly rate £12.71 per hour
An award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistant Programme
Shopping discounts
Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsiblities.Training:
Customer Service Practitioner Apprenticeship Level 2 including Functional Skills in maths and English
Training Outcome:
Ongoing training and development
The expected duration of this apprenticeship is 15 months, however you will join the B&Q family on a permanent contract
Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :Shift work including weekends, bank holidays and late evenings, 7.00am - 10.00pmSkills: Team Working,Organisation Skills....Read more...
The Kia Combined Service and Parts apprenticeship programme will support the apprentice to gain the knowledge and skills needed to become a fully qualified and accredited Kia service and parts advisor.Once qualified, they will be responsible for:
Customer contact and experience
Taking customer bookings and scheduling services and repairs
Communicating the customer's work and faults to the vehicle technicians
Handling customer complaints
Advice and guidance for vehicle care and warranty retention and warranty claims
Taking orders from customers, both face-to-face and over the phone
Maintaining an ordered stock room and finding parts from stock
Raising invoices
Advise on accessories and modifications
Warranty claims and returns
Training:Working towards a Level 3 Customer Service Specialist apprenticeship standard, including Functional Skills if required. As part of the apprenticeship training, apprentices will complete 8 blocks of learning covering the following subjects:
Professional development
Delivering a quality business-focused service
Teamwork
Cultural and environmental awareness
Communication and influencing skills
Delivering customer excellence
Handling customer complaints
Inventory and stock management
Receiving and processing payments
Training Outcome:
Upon completion apprentices will be eligible to apply for supervisor and/or sales senior roles within the dealership
Employer Description:A Proud Part of Grainger Motor Group
Family run. Since day one.
EMG is part of Grainger Motor Group, one of the fastest growing family-owned dealer groups in the UK with 15 locations across the South and East Anglia. Founded by brothers Harry and Neal Grainger, who have over 40 years of experience between them and are committed to deliver an exceptional customer experience through our highly trained competent staff, who care about our customers for life!
At EMG Motor Group we’re your trusted source for reliable new and used vehicles, proudly representing BYD, Kia, Mazda, and MG. Staffed with incredible Ford, Hyundai, Mitsubishi, and Nissan aftersales specialists we’re not just here to get you on the road, we’re dedicated to keeping you there. We know just how life changing it can be to have a vehicle that meets your needs, that’s why EMG are proud partners of the Motability scheme with specialists on hand to assist with making the process as accessible as possible.Working Hours :Monday - Friday, full-time and may require the occasional weekend work where required. Working hours TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working....Read more...
As an Apprentice in our team, you will have the opportunity to:
Assist and undertake tree surveys and assessments to meet the project requirements, this will include species identification and the recording of key dimensions including stem diameter, tree heights and crown dimensions
Survey information will be collected on GPS enabled tablets using industry specific software
Support the preparation of reports and recommendations for tree management and the integration of trees in development projects, working alongside other disciplines to collaborate and find solutions
Learn and support the production of arboricultural drawings including Tree Constraints Plans, Tree Retention and Removal Plans and Tree Protection Plans
Training Outcome:On completion of the apprenticeship you can pursue various career paths within the arboriculture sector. Some potential career options and progression opportunities:
Consultancy Roles: Progress into consultancy positions, where one can provide expert advice and services to clients and organizations
Local Authority Officer: Transition into roles within local authorities, focusing on tree management and conservation
Environmental Advisor: Advancement into roles that involve advising on environmental policies and regulations
Researcher: Opportunities to engage in research and development within the arboriculture field
Professional Registration: Gain professional registration as a Registered Environmental Technician (REnvTech) and further specialize in arboriculture
You could also consider pursuing higher-level qualifications such as a Level 5 or Level 6 qualification, which can lead to more specialized roles or academic positions.Employer Description:Tetra Tech operates in more than 50 offices throughout Europe with workforce of more than 5,000 technical experts who are collectively Leading with Science® to unlock sustainable development and solve complex challenges facing the UK’s built and natural environment. Working Hours :Monday to Friday
7.5 hours per day
Start and finish times typically are 9.00am- 5.30pmSkills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Physical fitness....Read more...
Are you an expert in automotive dealership retail processes with hands-on experience delivering Dealer Management System (DMS) solutions? Do you thrive at the intersection of sales, aftersales, and digital transformation within dealer networks?
Join a fast-growing international software company specializing in next-generation automotive retail solutions as a Solution Manager (m/f/d). In this role, you will lead dealer-focused digital transformation projects, working directly with dealer groups, importers, and OEM retail teams.
Key Responsibilities
Lead customer workshops to understand business needs and define solution requirements
Translate customer processes into detailed solution designs and functional specifications
Oversee the implementation of digital solutions together with consultants, developers, and project teams
Ensure solution feasibility, cost alignment, quality, and timely delivery
Act as the primary solution advisor for automotive clients throughout the project lifecycle
Support presales activities, including demos, proposals, and solution scoping
Provide structured feedback to Product Management to influence DMS and retail product roadmaps
Your Profile
5+ years of hands-on experience in automotive dealership environments
Proven experience implementing, integrating, or rolling out Dealer Management Systems (DMS) such as: Kerridge / Keyloop (Autoline), CDK / Elead, incadea, Automaster, SAP Automotive Retail
Strong understanding of dealership retail processes (NOT manufacturing or purely OEM IT)
Experience working directly with dealers, dealer principals, service managers, and aftersales teams
Ability to run workshops, map processes, and translate business needs into system solutions
Fluent English; additional languages are a plus
Willingness to travel across Europe and internationally
What’s on Offer
Work with cutting-edge automotive digital solutions and global OEM networks
High-impact role in large-scale digital transformation projects
Competitive salary and benefits package
Fully remote role within Germany with flexible working options
International, collaborative culture and strong development opportunities
Interested? Click "Apply" to submit your CV or reach out directly at
Cavendish (Recruitment) Professionals Ltd are proud to be an equal opportunity employer and we believe that inclusivity begins with the candidate experience. All qualified applicants will receive consideration for employment regardless of, gender, race, age, sexual orientation, religion, or belief.....Read more...
Customer Success ManagerLocation: Remote in the USA (North America Travel Required)Salary: $70,000-$85,000 plus bonus Our client is a global FoodTech company focused on transforming the restaurant industry with innovative solutions that enhance food quality and operational efficiency. They are now seeking a Customer Success Manager to join their growing team.In this key role, you will launch and manage pilot trials with customers across North America, showcasing the financial and environmental benefits of the product. You will build strong relationships and ensure successful implementations.This role requires strategic thinking, hands-on execution, and excellent interpersonal skills. If you are passionate about customer success, experienced in project management, and open to frequent travel to deliver measurable impact for clients, we want to hear from you.Responsibilities:
Design, implement, and manage pilot trials with customers across North America, demonstrating the product’s value while tracking key success metrics and reporting insights to inform continuous improvement.Build and maintain strong, long-lasting relationships with key customer stakeholders, acting as a trusted advisor and ensuring successful adoption and loyalty.Develop and deliver training programs for customer staff, enabling them to effectively use and champion the product internally.Manage multiple complex projects and third-party vendors, coordinating installation, support services, and ensuring timely, high-quality delivery.Recruit, onboard, and lead a high-performing Customer Success team while representing the company at industry events, gathering feedback, and acting as a passionate product evangelist.
Qualifications:
Bachelor’s degree in Business, Marketing, Hospitality, Environmental Science, or a related field, with 5+ years in customer success, account, or project management, ideally in restaurants, hospitality, or commercial kitchens.Proven experience managing pilot programs, new product introductions, and multiple complex projects, with proficiency in project management tools and CRM software (e.g., Salesforce).Strong understanding of operational and environmental challenges in restaurant and commercial kitchen settings, with the ability to translate technical information clearly to diverse audiences.Exceptional communication, interpersonal, and relationship-building skills, with a track record of engaging senior-level executives and fostering trust.Highly organized, proactive, detail-oriented, and comfortable managing multiple priorities in a fast-paced environment, with willingness to travel extensively across North America.
If you are keen to discuss the details further, please apply today or send your cv to Nas at COREcruitment dot comDue to the volume of application, we may not be able to provide feedback to all applicants. If you haven’t heard from us within 2 weeks, please consider your application unsuccessful. Nevertheless, feel free to reach out!....Read more...
Field Customer Success Manager – RestaurantsLocation: Remote in the USA (North America Travel Required)Salary: $70,000-$85,000 plus bonus Our client is a global FoodTech company focused on transforming the restaurant industry with innovative solutions that enhance food quality and operational efficiency. They are now seeking a Customer Success Manager to join their growing team.In this key role, you will launch and manage pilot trials with customers across North America, showcasing the financial and environmental benefits of the product. You will build strong relationships and ensure successful implementations.This role requires strategic thinking, hands-on execution, and excellent interpersonal skills. If you are passionate about customer success, experienced in project management, and open to frequent travel to deliver measurable impact for clients, we want to hear from you.Responsibilities:
Design, implement, and manage pilot trials with customers across North America, demonstrating the product’s value while tracking key success metrics and reporting insights to inform continuous improvement.Build and maintain strong, long-lasting relationships with key customer stakeholders, acting as a trusted advisor and ensuring successful adoption and loyalty.Develop and deliver training programs for customer staff, enabling them to effectively use and champion the product internally.Manage multiple complex projects and third-party vendors, coordinating installation, support services, and ensuring timely, high-quality delivery.Recruit, onboard, and lead a high-performing Customer Success team while representing the company at industry events, gathering feedback, and acting as a passionate product evangelist.
Qualifications:
Bachelor’s degree in Business, Marketing, Hospitality, Environmental Science, or a related field, with 5+ years in customer success, account, or project management, ideally in restaurants, hospitality, or commercial kitchens.Proven experience managing pilot programs, new product introductions, and multiple complex projects, with proficiency in project management tools and CRM software (e.g., Salesforce).Strong understanding of operational and environmental challenges in restaurant and commercial kitchen settings, with the ability to translate technical information clearly to diverse audiences.Exceptional communication, interpersonal, and relationship-building skills, with a track record of engaging senior-level executives and fostering trust.Highly organized, proactive, detail-oriented, and comfortable managing multiple priorities in a fast-paced environment, with willingness to travel extensively across North America.
If you are keen to discuss the details further, please apply today or send your cv to Nas at COREcruitment dot comDue to the volume of application, we may not be able to provide feedback to all applicants. If you haven’t heard from us within 2 weeks, please consider your application unsuccessful. Nevertheless, feel free to reach out!....Read more...
The Kia Light Vehicle Technician Apprenticeship programme will support the apprentice to gain the knowledge and skills needed to become a fully qualified and accredited Kia vehicle technician, qualifying them to be responsible for:
Servicing vehicles
Repairing and replacing faulty parts and components
Advising the Service Advisor about faults and required repairs
Contact with customers about work required
Diagnosing and repairing complex vehicle faults
Training:Level 2 Autocare Technician
Kia Apprenticeship Programme operates using a 12-week cycle. Within each 12-week period, apprentices will receive the following teaching, learning and assessment:
One college block attendance with teaching delivered by dedicated Tutors (both via Virtual Classroom Training and face-to-face at the Kia Academy in Derby)
One workplace visit face to face-to-face with their dedicated Skills Coach
One tripartite progress review involving the Apprentice, Skills Coach and their workplace mentor
One 1:1 teaching session with their dedicated Skills Coach via virtual classroom
Functional Skills in English and maths if required
Training Outcome:
Upon completion of the Kia Technician Apprenticeship, apprentices have the opportunity to transition into Senior Technician, Master Technician, EV Specialist, and Service/Aftersales Manager roles
Kia is committed to growing the automotive talent pool with Electric Vehicle Specialists
Employer Description:At Allen Motor Group we take great pride in providing all our customers with a level of service that is second-to-none. We attract candidates from all kinds of backgrounds and industries to help us create great teams that can consistently make our customers and colleagues happy.
As our history stretches back over a century, we like to believe we know about superb service, so look forward to welcoming fresh faces and ideas to our teams who ask for nothing but the best.
Working Hours :Apprentices will be expected to work Monday–Friday, shifts to be confirmed (with the exception of weekends as per the requirements of the dealership).Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative....Read more...
Category & Insights Manager – Leading F&B Business - £50K + Benefits My client is a leading F&B Business with a brilliant reputation across the UK and Internationally.They are currently looking for a Category & Insights Manager to join their team. The successful Category & Insights Manager will be responsible for shaping commercial strategies by turning data into actionable insights, partnering closely with Sales & Marketing teams, you’ll lead category management initiatives to drive performance for key customers across Retail and Out of Home (OOH) channels.This is the perfect opportunity for an energetic, talented and highly driven Category & Insights Manager to join an exciting business with a bright future who can match their career ambition.Responsibilities include:
Lead the development and execution of category growth strategies across key channels and customers.Deliver actionable insights from market, shopper, and consumer data (e.g., Nielsen, IRI, Kantar, retailer data).Partner with Sales teams to build compelling, insight-led customer stories and joint business plans.Lead range reviews, assortment optimisation, and merchandising projects to drive availability and visibility.Monitor market trends, competitor performance, and shopper behaviour to identify opportunities and risks.Own and manage relationships with key retail partners, ensuring category leadership and trusted advisor status.Support innovation pipeline development with consumer and shopper insights.
The Ideal Category & Insights Manager Candidate:
Proven experience in Category Management, Shopper Insights, or Commercial Strategy within FMCG, Retail or Coffee industry.Strong analytical skills with expertise in using market data sources (Nielsen, IRI, Kantar, retailer systems).Excellent stakeholder management and presentation skills – able to influence both internally and externally.A strategic thinker with the ability to translate insights into growth-driving action plans.
If you are keen to discuss the details further, please apply today or send your cv to Mikey at COREcruitment dot com / mikey@corecruitment.com....Read more...
As a Customer Service Apprentice at Whitemoor Medical Centre, you’ll work as part of the front-of-house and administrative team, supporting patients and staff to ensure the smooth running of the surgery. You’ll develop strong communication and organisational skills while learning how a busy GP practice operates. Typical duties may include:
Welcoming patients at reception, checking them in for appointments, and providing a friendly and professional first point of contact.
Answering telephone and online enquiries, signposting patients to the right service, and handling requests with patience and care.
Booking, rescheduling, and managing appointments using NHS systems to ensure patient needs are met efficiently.
Processing prescription requests, liaising with clinicians and pharmacies, and ensuring accurate record-keeping.
Supporting clinical teams by preparing patient notes, updating records, and ensuring information is correctly logged in practice systems.
Assisting with administrative tasks, such as scanning and filing documents, handling incoming and outgoing correspondence, and supporting staff with day-to-day office tasks.
Contributing to team meetings and training, learning about confidentiality, safeguarding, and patient-centred care.
Training:Apprentices will be allocated a Trainer Assessor and training will be planned and delivered in conjunction with the employer to meet the individual needs of the apprentice.
The apprentice will spend 20% of their working hours in off the job activities and training.
On the job and off the job training will be delivered in the workplace.Training Outcome:On successful completion of the apprenticeship, you could progress into a permanent role such as Medical Receptionist, Patient Services Advisor, or Administrative Assistant. With further training and experience, there are opportunities to develop into roles such as Care Navigator, Team Leader, or other administration and management positions within the NHS.Employer Description:Whitemoor Medical Centre is a well-established GP practice based in Belper, Derbyshire, providing high-quality primary care services to the local community. Rated Good by the Care Quality Commission, the practice is part of the Belper Primary Care Network and supports thousands of patients with a wide range of healthcare needs. The centre is also a training practice, committed to developing staff and providing excellent opportunities for learning and career growth within the NHS.Working Hours :Working week: 30 hours. Monday to Friday, between 8.00am - 6:30pm. Shifts may include occasional evenings until 8.00pm and some Saturdays to support extended access services.Skills: Communication skills,IT skills,Customer care skills,Team working,Initiative,Non judgemental,Patience,Willingness to learn....Read more...
Our international client, is looking for Senior ServiceNow Consultant to join their teams on a Permanent basis in Poland. The role is to support their strategic growth across Europe with a strong focus on advisory, client engagement, and growth initiatives.
Role and Responsibilities:
The role operates at strategic and advisory level, working closely with senior stakeholders, supporting pre-sales activity, shaping transformation programs, and guiding enterprise-scale ServiceNow implementations.
Act as a trusted advisor to senior client stakeholders across large-scale ServiceNow transformation programs
Lead strategic discussions, solution design, and roadmap definition
Support pre-sales activities, including RFP responses
Produce Functional Design Documents (FDDs) and process flows
Define user stories, acceptance criteria, and functional specifications
Engage with clients across Europe
Skills and Requirements:
10+ years of professional experience
5 years experience in ServiceNow (including implementation projects)
Experience in one or more of the following ServiceNow modules: Third-Party Risk Management (TPRM) and Integrated Risk Management (IRM) Agentic AI (Now Assist, GenAI), Service Order Management (SOM), Configuration Management Database (CMDB), Customer Service Management (CSM), HR Service Delivery (HRSD)
Experience in consulting engagements
Understanding RFPs & pre-sales activities
Excellent communication and stakeholder management skills
Willingness to travel occasionally within Europe
Must speak fluent English and Polish
Must be Based in Poland
Benefits:
Join a growing global ServiceNow practice with clear growth plans
High visibility role with direct access to senior leadership
Strategic, advisory work on enterprise-scale digital transformations
Remote setup with international exposure (must be based in Poland)
Competitive renumeration package
If you are a senior ServiceNow consultant ready to take the next step in your career.
Please apply directly or send me an email to:
Cavendish (Recruitment) Professionals Ltd are proud to be an equal opportunity employer and we believe that inclusivity begins with the candidate experience. All qualified applicants will receive consideration for employment regardless of, gender, race, age, sexual orientation, religion, or belief.
....Read more...
Our client international client is looking for an Associate Director to join their ERP Practice in Germany, playing a pivotal role in the expansion of their footprint across European markets.
In this senior leadership position, you will leverage deep SAP and ERP expertise to shape and deliver large-scale transformation programmes for global enterprises. You will work at the intersection of strategy, architecture, and delivery, advising C-level stakeholders and driving meaningful business outcomes.
Role and Responsibilities:
Strengthen and expand the European SAP practice
Lead market positioning, innovation, and portfolio management in collaboration with regional SAP leads and partners
Manage the practice team, including competency development, coaching, and recruitment
Drive pre-sales activities, including proposal creation, customer presentations, and contract negotiations
Design and execute SAP transformation programs – from strategic roadmaps and process design to implementation
Build and maintain long-term client relationships as a trusted C-level advisor
Skills and Requirement:
Degree in Business Administration, (Business) Informatics, or a related field
Strong sales and delivery experience
Proven expertise in SAP business transformation programs, including stakeholder and change management
Deep knowledge of SAP ECC and S/4HANA
Willingness to travel across Europe as required
Fluent German and English communication and presentation skills
Location: Must be based in Germany, with travel as required across Europe
Benefits:
Global impact – Work on high-profile SAP transformation projects across industries
Career growth – Be part of a rapidly expanding practice with senior leadership opportunities
Innovative environment – Work with the latest SAP technologies and methodologies
Collaborative culture – Join a team that values expertise, innovation, and teamwork
Ready to take your SAP career to the next level? Apply now or reach out for a confidential discussion
Cavendish (Recruitment) Professionals Ltd are proud to be an equal opportunity employer and we believe that inclusivity begins with the candidate experience. All qualified applicants will receive consideration for employment regardless of, gender, race, age, sexual orientation, religion, or belief.
....Read more...
Our client international client is looking for an Associate Director to join their ERP Practice in France, playing a pivotal role in the expansion of their footprint across European markets.
In this senior leadership position, you will leverage deep SAP and ERP expertise to shape and deliver large-scale transformation programs for global enterprises. You will work at the intersection of strategy, architecture, and delivery, advising C-level stakeholders and driving meaningful business outcomes.
Role and Responsibilities:
Strengthen and expand the European SAP practice
Lead market positioning, innovation, and portfolio management in collaboration with regional SAP leads and partners
Manage the practice team, including competency development, coaching, and recruitment
Drive pre-sales activities, including proposal creation, customer presentations, and contract negotiations
Design and execute SAP transformation programs – from strategic roadmaps and process design to implementation
Build and maintain long-term client relationships as a trusted C-level advisor
Skills and Requirement:
Degree in Business Administration, (Business) Informatics, or a related field
Strong sales and delivery experience
Proven expertise in SAP business transformation programs, including stakeholder and change management
Deep knowledge of SAP ECC and S/4HANA
Pharma industry knowledge (nice to have)
Willingness to travel across Europe as required
Fluent French and English communication and presentation skills
Location: Must be based in France, with travel as required across France and Europe
Benefits:
Global impact – Work on high-profile SAP transformation projects across industries
Career growth – Be part of a rapidly expanding practice with senior leadership opportunities
Innovative environment – Work with the latest SAP technologies and methodologies
Collaborative culture – Join a team that values expertise, innovation, and teamwork
Ready to take your SAP career to the next level? Apply now or reach out for a confidential discussion
Cavendish (Recruitment) Professionals Ltd are proud to be an equal opportunity employer and we believe that inclusivity begins with the candidate experience. All qualified applicants will receive consideration for employment regardless of, gender, race, age, sexual orientation, religion, or belief.....Read more...
