Product Specialist – Garage IT Systems
This role is ideal for a technically minded automotive aftermarket professional with a service management, service advisor or workshop management background who enjoys working directly with customers and wants to build a career in the automotive software industry.
A fantastic opportunity to join a fast‑growing international software company as it strengthens its presence across France. We are looking for a Product Specialist to deliver training, implementation, onboarding and ongoing support to independent garages and workshops.
What’s on offer
Salary: €40-45k
Field‑based role covering France
France‑based, flexible on location including Lyon, Lille, Nantes, Toulouse, Bordeaux, Rennes, Strasbourg, Montpellier, Clermont‑Ferrand, Dijon, Grenoble, Marseille
Join a fast‑growing international software company with strong progression opportunities
Why this role?
This is an excellent opportunity for someone with hands‑on workshop or service‑department experience who wants to transition into a customer‑facing, software‑focused role. You’ll play a key part in supporting garages across France, helping them modernise their operations and get the best from a leading garage management system. You’ll also have the chance to shape your own development as the company continues to grow internationally.
The role
Customer Training: Deliver engaging training sessions to garage teams on how to use the software effectively.
Implementation & Onboarding: Support new customers through setup, configuration and go‑live, including onsite visits.
Technical Support: Provide ongoing product support, troubleshooting and guidance to ensure customers get the most from the system.
Product Expertise: Act as a subject‑matter expert, feeding customer insights back to the product team to support continuous improvement.
Customer Relationship Management: Build strong, long‑term relationships with garages, ensuring high satisfaction and adoption.
Field‑Based Engagement: Travel to workshops across France to support installations, training and customer success activities.
Self‑Managed Logistics: Plan and organise your own travel, scheduling and field‑based logistics efficiently and independently.
Our ideal candidate
Native or fluent French speaker
Professional proficiency in English
Background as a Service Advisor, Service Manager, Workshop Manager or similar customer‑facing automotive role
Strong understanding of independent garages, workshop processes and customer needs
Tech‑savvy, with an interest in software and digital tools
Quick learner, able to pick up new systems and processes rapidly
Confident delivering training and working directly with customers
Self‑motivated, organised and comfortable working independently in a field‑based role
Register your interest
To register your interest for this Product Specialist – Garage IT Systems position, please send your CV to Kayleigh Bradley at Glen Callum Associates Ltd or call Kayleigh for an introductory chat on +44 7908 893621.
Job Reference: 4345KB Product Specialist – Garage IT Systems
Glen Callum Associates specialises in automotive recruitment, leveraging extensive industry expertise and a global network to connect exceptional talent with leading organisations worldwide.
Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. If you need any adjustments during the recruitment process, please let us know – we’re here to support you.....Read more...
Product Specialist – Garage IT Systems
This role is ideal for a technically minded automotive aftermarket professional with a service management, service advisor or workshop management background who enjoys working directly with customers and wants to build a career in the automotive software industry.
A fantastic opportunity to join a fast‑growing international software company as it strengthens its presence across France. We are looking for a Product Specialist to deliver training, implementation, onboarding and ongoing support to independent garages and workshops.
What’s on offer
Salary: €40-45k
Field‑based role covering France
France‑based, flexible on location including Lyon, Lille, Nantes, Toulouse, Bordeaux, Rennes, Strasbourg, Montpellier, Clermont‑Ferrand, Dijon, Grenoble, Marseille
Join a fast‑growing international software company with strong progression opportunities
Why this role?
This is an excellent opportunity for someone with hands‑on workshop or service‑department experience who wants to transition into a customer‑facing, software‑focused role. You’ll play a key part in supporting garages across France, helping them modernise their operations and get the best from a leading garage management system. You’ll also have the chance to shape your own development as the company continues to grow internationally.
The role
Customer Training: Deliver engaging training sessions to garage teams on how to use the software effectively.
Implementation & Onboarding: Support new customers through setup, configuration and go‑live, including onsite visits.
Technical Support: Provide ongoing product support, troubleshooting and guidance to ensure customers get the most from the system.
Product Expertise: Act as a subject‑matter expert, feeding customer insights back to the product team to support continuous improvement.
Customer Relationship Management: Build strong, long‑term relationships with garages, ensuring high satisfaction and adoption.
Field‑Based Engagement: Travel to workshops across France to support installations, training and customer success activities.
Self‑Managed Logistics: Plan and organise your own travel, scheduling and field‑based logistics efficiently and independently.
Our ideal candidate
Native or fluent French speaker
Professional proficiency in English
Background as a Service Advisor, Service Manager, Workshop Manager or similar customer‑facing automotive role
Strong understanding of independent garages, workshop processes and customer needs
Tech‑savvy, with an interest in software and digital tools
Quick learner, able to pick up new systems and processes rapidly
Confident delivering training and working directly with customers
Self‑motivated, organised and comfortable working independently in a field‑based role
Register your interest
To register your interest for this Product Specialist – Garage IT Systems position, please send your CV to Kayleigh Bradley at Glen Callum Associates Ltd or call Kayleigh for an introductory chat on +44 7908 893621.
Job Reference: 4345KB Product Specialist – Garage IT Systems
Glen Callum Associates specialises in automotive recruitment, leveraging extensive industry expertise and a global network to connect exceptional talent with leading organisations worldwide.
Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. If you need any adjustments during the recruitment process, please let us know – we’re here to support you.....Read more...
Product Specialist – Garage IT Systems
This role is ideal for a technically minded automotive aftermarket professional with a service management, service advisor or workshop management background who enjoys working directly with customers and wants to build a career in the automotive software industry.
A fantastic opportunity to join a fast‑growing international software company as it strengthens its presence across France. We are looking for a Product Specialist to deliver training, implementation, onboarding and ongoing support to independent garages and workshops.
What’s on offer
Salary: €40-45k
Field‑based role covering France
France‑based, flexible on location including Lyon, Lille, Nantes, Toulouse, Bordeaux, Rennes, Strasbourg, Montpellier, Clermont‑Ferrand, Dijon, Grenoble, Marseille
Join a fast‑growing international software company with strong progression opportunities
Why this role?
This is an excellent opportunity for someone with hands‑on workshop or service‑department experience who wants to transition into a customer‑facing, software‑focused role. You’ll play a key part in supporting garages across France, helping them modernise their operations and get the best from a leading garage management system. You’ll also have the chance to shape your own development as the company continues to grow internationally.
The role
Customer Training: Deliver engaging training sessions to garage teams on how to use the software effectively.
Implementation & Onboarding: Support new customers through setup, configuration and go‑live, including onsite visits.
Technical Support: Provide ongoing product support, troubleshooting and guidance to ensure customers get the most from the system.
Product Expertise: Act as a subject‑matter expert, feeding customer insights back to the product team to support continuous improvement.
Customer Relationship Management: Build strong, long‑term relationships with garages, ensuring high satisfaction and adoption.
Field‑Based Engagement: Travel to workshops across France to support installations, training and customer success activities.
Self‑Managed Logistics: Plan and organise your own travel, scheduling and field‑based logistics efficiently and independently.
Our ideal candidate
Native or fluent French speaker
Professional proficiency in English
Background as a Service Advisor, Service Manager, Workshop Manager or similar customer‑facing automotive role
Strong understanding of independent garages, workshop processes and customer needs
Tech‑savvy, with an interest in software and digital tools
Quick learner, able to pick up new systems and processes rapidly
Confident delivering training and working directly with customers
Self‑motivated, organised and comfortable working independently in a field‑based role
Register your interest
To register your interest for this Product Specialist – Garage IT Systems position, please send your CV to Kayleigh Bradley at Glen Callum Associates Ltd or call Kayleigh for an introductory chat on +44 7908 893621.
Job Reference: 4345KB Product Specialist – Garage IT Systems
Glen Callum Associates specialises in automotive recruitment, leveraging extensive industry expertise and a global network to connect exceptional talent with leading organisations worldwide.
Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. If you need any adjustments during the recruitment process, please let us know – we’re here to support you.....Read more...
As a Customer Service Level 2 Apprentice, your typical day involves providing excellent service to customers and supporting the smooth operation of the business. You'll:
Welcome customers warmly and assist with inquiries in person, over the phone, and via our email ticketing system.
Handle customer complaints or concerns professionally, seeking solutions to ensure satisfaction.
Process transactions accurately and efficiently.
Assist with stock management, ensuring stock is where it needs to be to achieve on time in full deliveries.
Maintain cleanliness and organisation of your area.
Learn about products and services offered by the business and provide information and recommendations to customers.
Complete administrative tasks as needed, such as filing paperwork or updating customer records.
Who we are
Beijer Ref UK is a leading B2B wholesaler in the refrigeration and HVAC sector, supplying professional contractors who install and maintain systems across retail food, cold storage and commercial environments.
Our customers rely on us to deliver accurate, dependable service in fast-paced and often time-critical environments.
Our Retail Support Team is a centralised customer service function based in Leeds. The team supports specialist customers operating in cold chain retail.
The work is varied, detailed, and plays a key role in customer satisfaction and retention.
The opportunity:
We’re offering the opportunity to join our Retail Support Team as a Customer Service Advisor Apprentice.
This is a real job with real responsibility, combined with structured training through a recognised apprenticeship. You’ll learn how to provide professional customer service in a B2B environment while building valuable skills for a long-term career with us.
No previous industry experience is required — full training will be provided.
What you’ll be learning and doing:
Handling customer enquiries by phone and email in a professional manner
Processing customer orders accurately using company systems
Communicating clearly with customers about orders, deliveries and queries
Working with internal teams to resolve customer issues
Developing knowledge of products, systems and processes
Organising and prioritising tasks in a busy office environment
Building confidence, attention to detail and customer service skills
About the apprenticeship:
Level 2 Customer Service Practitioner
Work-based learning with dedicated off-the-job training time
Support from a workplace mentor and external training provider
Opportunity to progress into a permanent Customer Service
Advisor role, based on performance and capability
Who we’re looking for
We’re looking for someone with the right attitude and willingness to learn.
You may be a good fit if you:
Enjoy helping people and solving problemsTake pride in accuracy and attention to detailAre reliable, organised and keen to develop new skillsCommunicate clearly and professionallyAre comfortable using computers and learning new systemsWant to start or build a career in a professional business environment
What we offer
A permanent role combined with recognised apprenticeship trainingStructured support and development from day oneA professional, supportive team environmentClear expectations and on-the-job coachingCompetitive apprentice salary and company benefits
Your day as an apprentice will be varied and dynamic, offering valuable opportunities to develop customer service skills while contributing to the success of the business.Training:The apprentice will have an assigned Educator from Heart of England Training.Training Outcome:It is hoped but not guaranteed that after this apprenticeship a full offer of employment will be given.Employer Description:Who we are Beijer Ref UK is a leading B2B wholesaler in the refrigeration and HVAC sector, supplying professional contractors who install and maintain systems across retail food, cold storage and commercial environments.Working Hours :Working Week (Days and Hours to be included)
Mon- Friday 8am-5pm 1-hour unpaid lunch breakSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
As an Electrical Apprentice with A&T Services, you will get involved with the following:
You will be paired with a qualified electrician and be working on industrial jobs
Carrying out proactive and reactive maintenance
Carrying out project work and bigger installs
Customer interaction
Working on motors, pumps and three phase electrics
Training:You will be working towards a Level 3 Installation/Maintenance Electrician Apprenticeship Standard.
You will be required to attend Cornwall College Camborne or St Austell on a weekly basis as part of the apprenticeship training.
You will receive on and off the job training and support from an Apprenticeship Advisor.Training Outcome:Following successful completion of the apprenticeship there is the opportunity to become a skilled tradesperson in continued employment. Employer Description:A&T Services are a family owned business since 1990, formed of industrial mechanical and electrical engineers. A&T Services complete work for the manufacturing and utilities industry and proactive and reactive maintenance for industrial customers. A&T Services cover all of Cornwall and parts of Devon.Working Hours :Monday to Friday 8am to 4:30pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Looking for the security of a permanent role that support a healthy work-life balance? Join a friendly, customer-focused team where you can make a real difference every day. This is a rewarding opportunity to support customers, provide first-class service, whilst gaining industry insight and job satisfaction. In this Customer Service Advisor role, you will be:
Acting as the first point of contact for customers requiring tenant advice and guidance via phone and face-to-faceHandling a range of enquiries including repairs, housing applications, complaints and general requests, offering solutions, advice and referrals to relevant servicesAdministering applications and supporting customers throughout the full processSupporting general office and administration tasks including maintaining records, scheduling appointments, and preparing letters and emails
To be successful, you will need:
Previous experience within a customer-focused or office-based roleFluent Welsh and English language skills (essential)Excellent communication and interpersonal skills, with the ability to deal sensitively, calmly and professionally with customersStrong administration skills with good attention to detail and accurate data entryConfident IT skills including Microsoft Word, Excel and OutlookStrong organisation skills with the ability to prioritise workload effectively
This is a permanent role working 30 hours per week over 4 days, based in Abergele.Salary starts from £26,548 rising to £27,474, plus 25 days holiday rising to 32 with service, plus bank holidays. If you have a passion for customer service, problem solving and being part of a supportive team, we’d love to hear from you.....Read more...
Looking for the security of a permanent role that support a healthy work-life balance? Join a friendly, customer-focused team where you can make a real difference every day. This is a rewarding opportunity to support customers, provide first-class service, whilst gaining industry insight and job satisfaction. In this Customer Service Advisor role, you will be:
Acting as the first point of contact for customers requiring tenant advice and guidance via phone and face-to-face Handling a range of enquiries including repairs, housing applications, complaints and general requests, offering solutions, advice and referrals to relevant services Administering applications and supporting customers throughout the full process Supporting general office and administration tasks including maintaining records, scheduling appointments, and preparing letters and emails
To be successful, you will need:
Previous experience within a customer-focused or office-based role Fluent Welsh and English language skills (essential) Excellent communication and interpersonal skills, with the ability to deal sensitively, calmly and professionally with customers Strong administration skills with good attention to detail and accurate data entry Confident IT skills including Microsoft Word, Excel and Outlook Strong organisation skills with the ability to prioritise workload effectively
This is a permanent role working 30 hours per week over 4 days, based in Abergele. Salary starts from £26,548 rising to £27,474, plus 25 days holiday rising to 32 with service, plus bank holidays. If you have a passion for customer service, problem solving and being part of a supportive team, we’d love to hear from you.....Read more...
This is an apprenticeship role.
A Customer Service Advisor deals directly with customers and acts as a go-between between the customer and Service Technicians, scheduling vehicle service work.
They will handle administrative and customer relations aspects of service department operations.
Their duties may vary slightly from employer to employer depending on the size of the company, but they commonly include:
Interpreting customer concerns and comments and liaising with technicians
Booking/scheduling vehicle services
Liaising with customers about any additional work required
Estimating time and costs associated with repairs
Handling customer complaints
Responding to customer requests
Tracking the vehicle through the workshop
Towards the end of the apprenticeship all candidates will be required to produce a high level project to improve and develop business needs.The successful candidate will work towards a level 3 customer Service Specialist Standard.Training:Level 3 Customer Service Specialist Standard - 15-18 monthsTraining Outcome:Permanent role upon successful & satisfactory completion of the apprenticeship..Employer Description:Lanehouse Group are a Suzuki dealer and can supply a wide range of Suzuki cars covering the Dorset area including Weymouth and Bridport. We can also service your Suzuki cars including MOT, Parts, Accessories, accident repair and much more. With trained Suzuki staff you can expect the best possible service from our fantastic team. .Working Hours :40 hours between 8am-6pm Monday to Saturday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Sales Executive
Oxford
£55,000 - £60,000 Basic + Bonuses £10,000 on top + Hybrid + Training + Progression + Travel Paid For + Holidays + Pension + MORE!
Launch an exciting new career as a Sales Executive within an innovative engineering business specialising in electronic and LED display solutions. This is an opportunity to earn an additional £10,000+ on top of your basic salary in a company that will invest and value your skills long term.
As a Sales Executive, you will play a key role in identifying new business opportunities, developing long-term customer relationships, and supporting clients with technically focused solutions. This is not a traditional “hard sales” environment; instead, you will act as a trusted advisor, working closely with customers to understand their requirements and deliver long-term support. If you are looking to join a close knit, supportive team that invests in its people, this could be the perfect opportunity for you.
Your Role as a Sales Executive will include:
* Developing and growing new and existing customer accounts * Understanding customer technical requirements and identifying suitable engineering solutions * Generating new business opportunities across engineering and manufacturing sectorsThe Successful Sales Executive will need:
* Technical Sales background * Experience within the electronic industry * Able to commute around your region
For immediate consideration please call Matthew on 07458163042 or click to apply
Keywords: Sales executive, Electronic Sales Engineer, Electronics Engineer, PCB, LED, Technical Account Manager, External Sales Engineer, Thacham, Slough, London, Reading, Woking, Basingstoke, Guildford, Southampton, Oxford, Crawley ....Read more...
Helps customers order the right parts for their vehicle, face-to-face and over the phone
Give quotes for parts
Help solve any customer problems
Process sales transactions, including raising invoices and credits for goods supplied and handling returns
Co-ordinate with other departments, such as the service desk and the workshop
Compile parts from job cards for repairs being carried out in the workshop
Ensures they have current product knowledge
Training:Trade Supplier Level 2 Apprenticeship will be delivered online and workplace visits from your development coach.
Training Outcome:Short-term Progression:
Parts Advisor/Trade Counter Sales
Warehouse/Stock Controller
Internal Sales Executive
Employer Description:JDS is a name trusted by businesses across Manchester, Blackburn, Leeds and beyond. With a proud heritage dating back over 60 years, they have grown to become one of the leading commercial vehicle dealerships in England who understand the demands of the road, the pressure of deadlines, and the value of reliable support. That’s why JDS is more than just a dealership, we’re part of your journey.Working Hours :Monday - Friday, plus and include every other Saturday morning 8.00am - 12.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
Helps customers order the right parts for their vehicle, face to face and over the phone
Give quotes for parts
Help solve any customer problems
Process sales transactions, including raising invoices and credits for goods supplied and handling returns
Co-ordinate with other departments, such as the service desk and the workshop
Compile parts from job cards for repairs being carried out in the workshop
Ensures they have current product knowledge
Training:Trade Suppier Level 2 Apprenticeship will be delivered on line and work place visits from your development coach.
Training Outcome:Short term Progression:
Parts Advisor / Trade Counter Sales
Warehouse / Stock Controller
Internal Sales Executive
Employer Description:JDS is a name trusted by businesses across Manchester, Blackburn, Leeds and beyond. With a proud heritage dating back over 60 years, they have grown to become one of the leading commercial vehicle dealerships in England who understand the demands of the road, the pressure of deadlines, and the value of reliable support. That’s why JDS is more than just a dealership, we’re part of your journey.Working Hours :Monday to Friday between 8am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
Helps customers order the right parts for their vehicle, face to face and over the phone
Give quotes for parts
Help solve any customer problems
Process sales transactions, including raising invoices and credits for goods supplied and handling returns
Coordinate with other departments, such as the service desk and the workshop
Compile parts from job cards for repairs being carried out in the workshop
Ensures they have current product knowledge
Training:
Trade Suppier Level 2 Apprenticeship will be delivered on line and work place visits from your development coach
Training Outcome:Short term Progression:
Parts Advisor / Trade Counter Sales
Warehouse / Stock Controller
Internal Sales Executive
Employer Description:JDS is a name trusted by businesses across Manchester, Blackburn, Leeds and beyond. With a proud heritage dating back over 60 years, they have grown to become one of the leading commercial vehicle dealerships in England who understand the demands of the road, the pressure of deadlines, and the value of reliable support. That’s why JDS is more than just a dealership, we’re part of your journey.Working Hours :Monday - Friday, 8.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
Helps customers order the right parts for their vehicle, face-to-face and over the phone
Give quotes for parts
Help solve any customer problems
Process sales transactions, including raising invoices and credits for goods supplied and handling returns
Coordinate with other departments, such as the service desk and the workshop
Compile parts from job cards for repairs being carried out in the workshop
Ensures they have current product knowledge
Training:The Trade Supplier Level 2 Apprenticeship will be delivered online and workplace visits from your development coach.
Training Outcome:Short term Progression:
Parts Advisor / Trade Counter Sales
Warehouse / Stock Controller
Internal Sales Executive
Employer Description:JDS is a name trusted by businesses across Manchester, Blackburn, Leeds and beyond. With a proud heritage dating back over 60 years, they have grown to become one of the leading commercial vehicle dealerships in England who understand the demands of the road, the pressure of deadlines, and the value of reliable support. That’s why JDS is more than just a dealership, we’re part of your journey.Working Hours :Monday to Friday 8am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
Helps customers order the right parts for their vehicle, face-to-face and over the phone
Give quotes for parts
Help solve any customer problems
Process sales transactions, including raising invoices and credits for goods supplied and handling returns
Co-ordinate with other departments, such as the service desk and the workshop
Compile parts from job cards for repairs being carried out in the workshop
Ensures they have current product knowledge
Training:The Trade Supplier Level 2 Apprenticeship will be delivered online and through workplace visits from your development coach.
Training Outcome:Short-term Progression:
Parts Advisor / Trade Counter Sales
Warehouse / Stock Controller
Internal Sales Executive
Employer Description:JDS is a name trusted by businesses across Manchester, Blackburn, Leeds and beyond. With a proud heritage dating back over 60 years, they have grown to become one of the leading commercial vehicle dealerships in England who understand the demands of the road, the pressure of deadlines, and the value of reliable support. That’s why JDS is more than just a dealership, we’re part of your journey.Working Hours :Monday to Friday, between 8am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
Helps customers order the right parts for their vehicle, face-to-face and over the phone
Give quotes for parts
Help solve any customer problems
Process sales transactions, including raising invoices and credits for goods supplied and handling returns
Co-ordinate with other departments, such as the service desk and the workshop
Compile parts from job cards for repairs being carried out in the workshop
Ensures they have current product knowledge
Training:Trade Suppier Level 2 Apprenticeship will be delivered on line and work place visits from your development coach.
Training Outcome:Short-term Progression:
Parts Advisor / Trade Counter Sales
Warehouse / Stock Controller
Internal Sales Executive
Employer Description:JDS is a name trusted by businesses across Manchester, Blackburn, Leeds and beyond. With a proud heritage dating back over 60 years, they have grown to become one of the leading commercial vehicle dealerships in England who understand the demands of the road, the pressure of deadlines, and the value of reliable support. That’s why JDS is more than just a dealership, we’re part of your journey.Working Hours :Monday to Friday. 40 hours a week. Times to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
Helps customers order the right parts for their vehicle, face to face and over the phone
Give quotes for parts
Help solve any customer problems
Process sales transactions, including raising invoices and credits for goods supplied and handling returns
Co-ordinate with other departments, such as the service desk and the workshop
Compile parts from job cards for repairs being carried out in the workshop
Ensures they have current product knowledge
Training:
Trade Suppier Level 2 Apprenticeship will be delivered on line and work place visits from your development coach
Training Outcome:Short term Progression:
Parts Advisor / Trade Counter Sales
Warehouse / Stock Controller
Internal Sales Executive
Employer Description:JDS is a name trusted by businesses across Manchester, Blackburn, Leeds and beyond. With a proud heritage dating back over 60 years, they have grown to become one of the leading commercial vehicle dealerships in England who understand the demands of the road, the pressure of deadlines, and the value of reliable support. That’s why JDS is more than just a dealership, we’re part of your journey.Working Hours :Monday - Friday, 8.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
Helps customers order the right parts for their vehicle, face to face and over the phone
Give quotes for parts
Help solve any customer problems
Process sales transactions, including raising invoices and credits for goods supplied and handling returns
Co-ordinate with other departments, such as the service desk and the workshop
Compile parts from job cards for repairs being carried out in the workshop
Ensures they have current product knowledge
Training:The Trade Supplier Level 2 Apprenticeship will be delivered online and through workplace visits from your development coach.
Training Outcome:Short-term Progression:
Parts Advisor / Trade Counter Sales
Warehouse / Stock Controller
Internal Sales Executive
Employer Description:JDS is a name trusted by businesses across Manchester, Blackburn, Leeds and beyond. With a proud heritage dating back over 60 years, they have grown to become one of the leading commercial vehicle dealerships in England who understand the demands of the road, the pressure of deadlines, and the value of reliable support. That’s why JDS is more than just a dealership, we’re part of your journey.Working Hours :Monday to Friday, between 8.30am to 5pm. 1 hour lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
Looking to join a friendly, customer-focused team where you can make a real difference every day? This is a great opportunity to play a key role in supporting tenants and customers, providing first-class service and helping things run smoothly behind the scenes.In this Customer Service Advisor role, you will be:
Acting as a first point of contact for tenants, applicants and members of the public via phone and face-to-face Handling a range of enquiries including repairs, housing applications, complaints and general requests Providing clear advice, support and signposting to the right teams or services where needed Raising and managing repair requests, ensuring accurate diagnosis and appointment scheduling in line with policy Supporting general office and administrative tasks including mail handling, data entry, filing and system updates Assisting with customer satisfaction calls and helping to improve service delivery Providing occasional reception cover, ensuring a welcoming and professional first impression
To be successful, you will need:
Previous experience in a customer-facing or office-based role Strong communication and customer service skills Good attention to detail and accurate data entry skills Confident IT skills (Microsoft Word, Excel and Outlook) Strong organisation and ability to prioritise workload Fluent Welsh and English (essential)
This is a permanent part-time position working 30 hours per week over 4 days, based in Abergele. Salary is £26,548 rising to £28,398, plus 25 days holiday (rising to 32 with service) plus bank holidays.If you enjoy working with people, solving problems and being part of a supportive team, we’d love to hear from you.....Read more...
Helps customers order the right parts for their vehicle, face to face and over the phone
Give quotes for parts
Help solve any customer problems
Process sales transactions, including raising invoices and credits for goods supplied and handling returns
Co-ordinate with other departments, such as the service desk and the workshop
Compile parts from job cards for repairs being carried out in the workshop
Ensures they have current product knowledge
Training:Trade Supplier Level 2 Apprenticeship will be delivered online and work place visits from your development coach.
Training Outcome:Short term Progression:
Parts Advisor/Trade Counter Sales
Warehouse/Stock Controller
Internal Sales Executive
Employer Description:RH Commercials is one of the leading truck manufacturers offering the provision of Transport Solutions. With the continued growth of the RH Commercials product, winning awards and ongoing market launches of a wider Electric Truck and Van portfolio, we have a fantastic opportunity for someone early in their career, someone looking to change career or a school leaver, to join our Parts Team, as a Parts/Trade Supply Apprentice.Working Hours :40 hours per week
ROTATING SHIFTS:
Week 1 - Monday to Friday 6.30am to 3pm
Week 2 - Monday to Friday 12.30pm to 9pm
1 in 2 Saturday mornings paid at overtime rateSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
Welcome and assist customers in person and over the phone in a professional manner
Book in vehicles for service and repairs, managing workshop schedules effectively
Liaise with technicians to ensure timely updates and accurate information for customers
Prepare job cards, estimates, invoices, and ensure compliance with company and manufacturer procedures
Maintain accurate records of customer interactions and service history
Provide a high standard of customer care and help drive service department performance
Training:
Business Administrator Level 3
This apprenticeship is delivered through work-based learning. This means that all training is done at the workplace, eliminating the need to attend college
The successful candidate will be allocated a tutor who will provide a mixture of interactive online group teaching and 1-1 training monthly
Training Outcome:
The most immediate post-apprenticeship role is that of a fully qualified Service Advisor
In this capacity, the individual assumes full responsibility for managing customer service interactions, workshop coordination, and vehicle service lifecycle documentation
This role often serves as the foundation for more advanced career development within the aftersales function
Employer Description:Ford & Slater is one of the UK’s largest DAF Truck dealer groups with 16 locations across the UK employing over 800 staff whilst remaining a family run business. Specialising in the maintenance and repair of DAF Heavy Goods Vehicles (HGVs), with a rich history and a commitment to excellence, Ford & Slater is the ideal place to launch a rewarding career in the heavy vehicle industry.Working Hours :Monday to Friday between 08:00 to 16:30. 30-minute unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Patience....Read more...
You will spend your time working across the three areas of the business; grounds maintenance, commercial and design and build. This will include:
Grounds maintenance: mowing, strimming, hedge trimming, weeding.
Commercial: Turfing, planting shrubs, hedges and trees.
Design and Build: Setting out, laying patios, constructing walls, installing ponds, planting shrubs and trees.
Training:You will be working towards a Level 2 Horticulture/Landscape Construction Operative apprenticeship standard.You will receive on and off-the-job training and support from an assessor and an Apprenticeship advisor.You will be required to attend Bicton College for block weeks as part of the apprenticeship training.Training Outcome:It would be the plan to train and keep the right person in the role.Employer Description:TBL is an established multiple BALI award-winning landscaping company operating across the whole South West. With 40+ years of horticultural experience and over 140 dedicated landscape operatives, we are perfectly placed to manage a number of private and commercial projects with the elements of design, construction and maintenance; focusing on delivering outstanding quality and style every time.Working Hours :Mon-Fri (winter season shorter working week)Skills: Communication skills,Organisation skills,Customer care skills,Problem solving skills,Team working,Physical fitness,Reliable,Timekeeping,Good attendance,Goes the extra mile,Can do attitude....Read more...
Work in partnership with children’s social care staff and parents to ensure that children and young people are supported to have a voice in families where they impacted by domestic abuse. As a result, there is an improvement in their health, well being and feelings of safety
Will be undertaking apprenticeship training to achieve a Level 4 Domestic Abuse and Sexual Abuse Support Worker Apprenticeship
Provide direct casework with families where there is domestic abuse, including advice, information, and advocacy to all genders experiencing domestic abuse through telephone contact, and/or meetings at the relevant venues/hubs
Support families that are currently being supported through a child in need assessment, child in need or child support plan, and will be expected to contribute to the support through the assessment and/or plan
Build and maintain effective relationships with teams across Together for Families and the Integrated Domestic Abuse service
Ensure that the parent/carer feels supported, listened to and believed
Training:
Training will be provided remotely, with six hours of protected time per week provided
Cohorts start monthly, so dependent on your start date will depend on when you will be enrolled, and the specific training schedule for your cohort will be provided to you at the earliest opportunity
Training Outcome:
During the course of the apprenticeship the candidate will be supporting clients in a Family Domestic Abuse Support Advisor capacity
After the apprenticeship the candidate will be able to support clients in their capacity as a qualified Independent Domestic Violence Advisor (IDVA). Potential moves to other IDVA roles may be a possibility, as well as moving to roles which support people who have experienced sexual violence
Over 1/3 of First Light's managerial team have been recruited to their positions internally, so opportunities are provided for progression into management roles
Employer Description:At First Light, we believe that everyone deserves to live free from abuse and fear. We support anyone who is experiencing or has experienced domestic abuse or sexual violence, regardless of age, gender, background, or identity.
We provide compassionate, confidential, and specialist support to:
Adults and children affected by domestic abuse or sexual violence
People of all genders, including men, women, and non-binary individuals
Members of the LGBTQ+ community
People with disabilities
Survivors of church-related abuse
Individuals across diverse communities
At First Light, we don’t just offer jobs. We offer purpose, growth, and a community of passionate people working together to make a difference.
Working at First Light means being part of a team that supports survivors, innovates services, and builds safer communities. Every day is different, and every role contributes to meaningful change.
If you’re ready to make a difference and grow in a supportive, values-driven organisation, we’d love to hear from you.
Whether you’re new to the sector or looking for a fresh start, First Light is a place where your values, wellbeing, and career aspirations are supported every step of the way. In the past year alone, 20% of our team changed roles internally, and 38% of our senior and team leaders started as practitioners. We believe in nurturing talent and helping people grow.Working Hours :Monday - Friday, 09:00 - 17:00Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Non judgemental,Patience,Empathy....Read more...
Responsibilities will include:
Assisting stylists with day-to-day salon tasks
Greeting and looking after clients to ensure a welcoming experience
Shampooing, conditioning, and preparing clients for services
Maintaining cleanliness and organisation of the salon
Learning a wide range of hairdressing techniques and skills
Training:
You will be working towards a Level 2 Hairdressing apprenticeship standard
You will receive on and off-the-job training and support from an assessor and an Apprenticeship advisor
You will be required to attend Cornwall College St Austell one day per week as part of the apprenticeship training
Training Outcome:Once you have completed the Level 2 Hair Professional apprenticeship, you may want to go on to complete the Level 3 Advanced Hair Professional apprenticeship.Employer Description:Specialists in colour correction and complete transformations, we are a five star salon awarded by the Good Salon Guide. Our expert stylists give a consistent delivery of exceptional service on each and every visit, with plenty of time and attention for each client. Working Hours :Four days a week in the workplace and one day per week at college.
One of the working days will be Saturday and possibly a late night on a Thursday. Exact shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
The role of a Retail (Parts) Advisor Apprentice:
Building and maintaining relationships with internal and external customers, both in person and over the phone
Developing relationships with other departments
Preparing orders
Meeting deadlines
Stock control/management
Processing warranty claims and payment
Identifying parts
Business development/ planning
Marketing and visual merchandising
Forecasting and budgeting
Managing logistics, including organising and arranging deliveries
Training:
You will learn the key principles, practices and skills that underpin the role
You will achieve a Level 3 Retail Team Leader qualification to further develop and apply your skills in more complex situations
Training is delivered at the state-of-the-art Mercedes-Benz Apprentice Academy in Milton Keynes, via a block release programme
Training Outcome:Completing an apprenticeship is just the start of your career at Mercedes-Benz. Examples of some career paths our graduates have taken are:
Parts process specialist
Parts supervisor
Parts manager
After-sales manager
May lead to a sales executive
Employer Description:Mercedes-Benz is a globally recognised company whose range includes some of the most valuable brands in the automotive industry.Working Hours :TBC by employer.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include:
Actively approach your customers, engaging with them naturally
Understand customer needs and provide appropriate solutions
Work with colleagues across the store to help and support them
Turn negative customer situations into positive outcomes
Encourage customer feedback, share it with managers and use it to improve service
Utilise all available tools and systems to maximise sales
Have a full understanding of the processes relevant to your role and store
Take personal responsibility for operating in a safe and legally compliant way
Adhere to all policies & procedures relevant to your role
You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits:
UK National hourly rate £12.71
An award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistant Programme
Shopping discounts
Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsibilities.Training:
Customer Service Practitioner Apprenticeship Level 2 including Functional Skills in maths and English
Training Outcome:
Ongoing training and development
Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :Monday - Sunday between the hours of 5.00am - 10.00pmSkills: Team Working,Organisation Skills....Read more...
